{
  "average_delay": 11.686,
  "average_delay_with_out_empty_turn": 10.552,
  "average_onscreen_delay": 4.115,
  "average_typing_delay": 7.571,
  "average_typing_duration": 13.722,
  "average_wpm": 19,
  "average_wpm_with_out_empty_turn": 28,
  "agents": [
    {
      "agent_id": 12,
      "average_delay": 7.002,
      "average_delay_with_out_empty_turn": 0,
      "average_onscreen_delay": 0,
      "average_typing_delay": 7.002,
      "average_typing_duration": 7.002,
      "average_wpm": 0,
      "average_wpm_with_out_empty_turn": 0
    },
    {
      "agent_id": 13,
      "average_delay": 11.058,
      "average_delay_with_out_empty_turn": 8.965,
      "average_onscreen_delay": 2.87,
      "average_typing_delay": 8.188,
      "average_typing_duration": 14.823,
      "average_wpm": 17,
      "average_wpm_with_out_empty_turn": 25
    },
    {
      "agent_id": 14,
      "average_delay": 12.181,
      "average_delay_with_out_empty_turn": 11.056,
      "average_onscreen_delay": 4.752,
      "average_typing_delay": 7.429,
      "average_typing_duration": 13.667,
      "average_wpm": 21,
      "average_wpm_with_out_empty_turn": 31
    },
    {
      "agent_id": 15,
      "average_delay": 11.435,
      "average_delay_with_out_empty_turn": 10.576,
      "average_onscreen_delay": 4.144,
      "average_typing_delay": 7.291,
      "average_typing_duration": 14.54,
      "average_wpm": 16,
      "average_wpm_with_out_empty_turn": 23
    },
    {
      "agent_id": 16,
      "average_delay": 12.102,
      "average_delay_with_out_empty_turn": 11.538,
      "average_onscreen_delay": 4.724,
      "average_typing_delay": 7.378,
      "average_typing_duration": 11.894,
      "average_wpm": 23,
      "average_wpm_with_out_empty_turn": 32
    }
  ],
  "messages": [
    {
      "message_id": 0,
      "agent_id": 15,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1,
      "agent_id": 16,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 2,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 3,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 4,
      "agent_id": 15,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 5,
      "agent_id": 16,
      "delay": 15,
      "onscreen_delay": 7.998,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 6,
      "agent_id": 13,
      "delay": 10.999,
      "onscreen_delay": 3.993,
      "typing_delay": 7.006,
      "typing_duration": 14.218,
      "wpm": 14,
      "message": "โจโจ้ 2, 4, 6 "
    },
    {
      "message_id": 7,
      "agent_id": 14,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 8,
      "agent_id": 14,
      "delay": 14.998,
      "onscreen_delay": 10.728,
      "typing_delay": 4.27,
      "typing_duration": 13.879,
      "wpm": 11,
      "message": "ไม่มา 3 คน "
    },
    {
      "message_id": 9,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 4.413,
      "typing_delay": 6.585,
      "typing_duration": 15.338,
      "wpm": 22,
      "message": "นั่นล่ะ ต้องรวมนะคะ รวม"
    },
    {
      "message_id": 10,
      "agent_id": 16,
      "delay": 11.336,
      "onscreen_delay": 6.995,
      "typing_delay": 4.341,
      "typing_duration": 11.441,
      "wpm": 34,
      "message": "ไอ้ 3 คนที่ไม่มา ก็แบ่งกัน "
    },
    {
      "message_id": 11,
      "agent_id": 13,
      "delay": 7.44,
      "onscreen_delay": 2.571,
      "typing_delay": 4.869,
      "typing_duration": 15.543,
      "wpm": 29,
      "message": "แบ่งไป ใครทำตาราง ใครจะทำฟอร์ม "
    },
    {
      "message_id": 12,
      "agent_id": 14,
      "delay": 13.432,
      "onscreen_delay": 0,
      "typing_delay": 13.432,
      "typing_duration": 13.432,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 13,
      "agent_id": 15,
      "delay": 9.431,
      "onscreen_delay": 3.31,
      "typing_delay": 6.121,
      "typing_duration": 19.002,
      "wpm": 11,
      "message": "ใครจะทำตัว Rep"
    },
    {
      "message_id": 14,
      "agent_id": 16,
      "delay": 15.002,
      "onscreen_delay": 10.073,
      "typing_delay": 4.929,
      "typing_duration": 10.994,
      "wpm": 46,
      "message": "แบ่งกันเลยให้ชัดเจนนะคะ กรอกข้อมูล"
    },
    {
      "message_id": 15,
      "agent_id": 13,
      "delay": 11.002,
      "onscreen_delay": 5.574,
      "typing_delay": 5.428,
      "typing_duration": 17.496,
      "wpm": 27,
      "message": "เห็นไหม งานมันมีตั้งเยอะตั้งแยะ "
    },
    {
      "message_id": 16,
      "agent_id": 14,
      "delay": 13.494,
      "onscreen_delay": 9.298,
      "typing_delay": 4.196,
      "typing_duration": 9.336,
      "wpm": 50,
      "message": "เพราะฉะนั้นต้องแบ่งกันทำเลยนะคะ "
    },
    {
      "message_id": 17,
      "agent_id": 15,
      "delay": 9.493,
      "onscreen_delay": 1.095,
      "typing_delay": 8.398,
      "typing_duration": 8.398,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 18,
      "agent_id": 16,
      "delay": 10.232,
      "onscreen_delay": 0,
      "typing_delay": 10.232,
      "typing_duration": 14.473,
      "wpm": 8,
      "message": "เพราะว่า"
    },
    {
      "message_id": 19,
      "agent_id": 13,
      "delay": 10.471,
      "onscreen_delay": 6.09,
      "typing_delay": 4.381,
      "typing_duration": 15.82,
      "wpm": 31,
      "message": "มันมีทั้งหมด 4 กลุ่ม จัดกันเอาเอง "
    },
    {
      "message_id": 20,
      "agent_id": 14,
      "delay": 11.818,
      "onscreen_delay": 7.824,
      "typing_delay": 3.994,
      "typing_duration": 15.139,
      "wpm": 15,
      "message": "ให้จัดกันเอาเอง "
    },
    {
      "message_id": 21,
      "agent_id": 15,
      "delay": 11.127,
      "onscreen_delay": 5.511,
      "typing_delay": 5.616,
      "typing_duration": 14.21,
      "wpm": 12,
      "message": "ทีนี้ดูนะคะ "
    },
    {
      "message_id": 22,
      "agent_id": 16,
      "delay": 10.208,
      "onscreen_delay": 4.198,
      "typing_delay": 6.01,
      "typing_duration": 10.351,
      "wpm": 17,
      "message": "งานที่ทำนะคะ "
    },
    {
      "message_id": 23,
      "agent_id": 13,
      "delay": 6.349,
      "onscreen_delay": 2.334,
      "typing_delay": 4.015,
      "typing_duration": 18.159,
      "wpm": 26,
      "message": "มันจะมีจัดการร้านเช่ารถยนต์ Case "
    },
    {
      "message_id": 24,
      "agent_id": 14,
      "delay": 14.158,
      "onscreen_delay": 9.304,
      "typing_delay": 4.854,
      "typing_duration": 10.526,
      "wpm": 30,
      "message": "เคสที่ 1 จะมีตารางให้"
    },
    {
      "message_id": 25,
      "agent_id": 15,
      "delay": 10.157,
      "onscreen_delay": 5.338,
      "typing_delay": 4.819,
      "typing_duration": 14.836,
      "wpm": 27,
      "message": "มาแล้ว สิ่งที่ต้องไปทำเพิ่ม "
    },
    {
      "message_id": 26,
      "agent_id": 16,
      "delay": 10.835,
      "onscreen_delay": 5.863,
      "typing_delay": 4.972,
      "typing_duration": 14.733,
      "wpm": 27,
      "message": "ก็คือสร้างตารางใน Microsoft "
    },
    {
      "message_id": 27,
      "agent_id": 13,
      "delay": 10.732,
      "onscreen_delay": 5.778,
      "typing_delay": 4.954,
      "typing_duration": 16.387,
      "wpm": 16,
      "message": "Access นะคะ แล้วก็"
    },
    {
      "message_id": 28,
      "agent_id": 14,
      "delay": 12.385,
      "onscreen_delay": 7.669,
      "typing_delay": 4.716,
      "typing_duration": 12.846,
      "wpm": 35,
      "message": "ไปสร้างฟอร์มสำหรับจะกรอกข้อมูล "
    },
    {
      "message_id": 29,
      "agent_id": 15,
      "delay": 8.845,
      "onscreen_delay": 3.527,
      "typing_delay": 5.318,
      "typing_duration": 18.274,
      "wpm": 23,
      "message": "ต้องกรอกข้อมูลผ่าน From นะคะ "
    },
    {
      "message_id": 30,
      "agent_id": 16,
      "delay": 14.273,
      "onscreen_delay": 6.185,
      "typing_delay": 8.088,
      "typing_duration": 11.844,
      "wpm": 18,
      "message": "แล้วก็ทำรายงาน "
    },
    {
      "message_id": 31,
      "agent_id": 13,
      "delay": 10.272,
      "onscreen_delay": 5.976,
      "typing_delay": 4.296,
      "typing_duration": 19.011,
      "wpm": 23,
      "message": "แล้วก็ทำการกรอกข้อมูลให้ครบ 1"
    },
    {
      "message_id": 32,
      "agent_id": 14,
      "delay": 15.009,
      "onscreen_delay": 10.513,
      "typing_delay": 4.496,
      "typing_duration": 17.327,
      "wpm": 29,
      "message": "วิธีให้คะแนนจะตรวจจากความเรียบร้อย "
    },
    {
      "message_id": 33,
      "agent_id": 15,
      "delay": 13.326,
      "onscreen_delay": 8.47,
      "typing_delay": 4.856,
      "typing_duration": 12.454,
      "wpm": 26,
      "message": "เรียบร้อยอย่างไร ก็คือ "
    },
    {
      "message_id": 34,
      "agent_id": 16,
      "delay": 9.324,
      "onscreen_delay": 4.023,
      "typing_delay": 5.301,
      "typing_duration": 9.813,
      "wpm": 43,
      "message": "ชิ้นงานสั่งไปกี่อย่าง ครบไหม "
    },
    {
      "message_id": 35,
      "agent_id": 13,
      "delay": 5.812,
      "onscreen_delay": 1.464,
      "typing_delay": 4.348,
      "typing_duration": 19.004,
      "wpm": 28,
      "message": "ความสวยงาม เพราะ มีทำ Form ทำ Report "
    },
    {
      "message_id": 36,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 11.031,
      "typing_delay": 3.971,
      "typing_duration": 16.585,
      "wpm": 45,
      "message": "ต้องตกแต่งให้สวยงามนะคะ แล้วก็ความถูกต้องของข้อมูล"
    },
    {
      "message_id": 37,
      "agent_id": 15,
      "delay": 12.584,
      "onscreen_delay": 7.841,
      "typing_delay": 4.743,
      "typing_duration": 15.284,
      "wpm": 31,
      "message": "นั่นก็คือ เหมือนบอกข้อมูลที่กรอก"
    },
    {
      "message_id": 38,
      "agent_id": 16,
      "delay": 11.283,
      "onscreen_delay": 6.24,
      "typing_delay": 5.043,
      "typing_duration": 19,
      "wpm": 32,
      "message": "เป็นราคา แต่กรอกมาเป็น A B C D อย่างนี้ โ"
    },
    {
      "message_id": 39,
      "agent_id": 13,
      "delay": 14.998,
      "onscreen_delay": 9.44,
      "typing_delay": 5.558,
      "typing_duration": 18.031,
      "wpm": 21,
      "message": "อยากนี้ นึกออกไหม อย่าคิด"
    },
    {
      "message_id": 40,
      "agent_id": 14,
      "delay": 14.031,
      "onscreen_delay": 9.889,
      "typing_delay": 4.142,
      "typing_duration": 10.375,
      "wpm": 48,
      "message": "จะกรอกมั่ว ต้องกรอกให้ถูกด้วยนะคะ "
    },
    {
      "message_id": 41,
      "agent_id": 15,
      "delay": 10.03,
      "onscreen_delay": 4.575,
      "typing_delay": 5.455,
      "typing_duration": 12.459,
      "wpm": 14,
      "message": "มาดูตัวอย่าง "
    },
    {
      "message_id": 42,
      "agent_id": 16,
      "delay": 8.454,
      "onscreen_delay": 4.247,
      "typing_delay": 4.207,
      "typing_duration": 14.488,
      "wpm": 51,
      "message": "ไม่ใช่ตัวอย่าง กรณีที่ 1 ถ้าใครได้หมายเลขที่ 1 ไป"
    },
    {
      "message_id": 43,
      "agent_id": 13,
      "delay": 10.486,
      "onscreen_delay": 5.245,
      "typing_delay": 5.241,
      "typing_duration": 13.598,
      "wpm": 22,
      "message": "จะทำระบบบริหารจัดการ"
    },
    {
      "message_id": 44,
      "agent_id": 14,
      "delay": 9.598,
      "onscreen_delay": 5.04,
      "typing_delay": 4.558,
      "typing_duration": 13.919,
      "wpm": 33,
      "message": "ร้านเช่ารถยนต์ ตารางข้อมูลที่มี "
    },
    {
      "message_id": 45,
      "agent_id": 15,
      "delay": 9.918,
      "onscreen_delay": 5.228,
      "typing_delay": 4.69,
      "typing_duration": 13.847,
      "wpm": 19,
      "message": "ตารางที่ 1 เห็นไหม "
    },
    {
      "message_id": 46,
      "agent_id": 16,
      "delay": 9.846,
      "onscreen_delay": 4.143,
      "typing_delay": 5.703,
      "typing_duration": 18.271,
      "wpm": 17,
      "message": "มีฟูลชื่อนี้ Calacter "
    },
    {
      "message_id": 47,
      "agent_id": 13,
      "delay": 14.27,
      "onscreen_delay": 9.573,
      "typing_delay": 4.697,
      "typing_duration": 14.299,
      "wpm": 37,
      "message": "อันนี้ต้องไปดูในตัว Access นึกออกนะ "
    },
    {
      "message_id": 48,
      "agent_id": 14,
      "delay": 10.298,
      "onscreen_delay": 4.679,
      "typing_delay": 5.619,
      "typing_duration": 15.995,
      "wpm": 18,
      "message": "มันไม่ใช่ Char หรอก "
    },
    {
      "message_id": 49,
      "agent_id": 15,
      "delay": 11.994,
      "onscreen_delay": 2.719,
      "typing_delay": 9.275,
      "typing_duration": 9.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 50,
      "agent_id": 16,
      "delay": 19.009,
      "onscreen_delay": 0,
      "typing_delay": 19.009,
      "typing_duration": 19.009,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 51,
      "agent_id": 13,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 52,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 5.203,
      "typing_delay": 9.797,
      "typing_duration": 11.983,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 53,
      "agent_id": 15,
      "delay": 10.995,
      "onscreen_delay": 4.594,
      "typing_delay": 6.401,
      "typing_duration": 18.157,
      "wpm": 29,
      "message": "ตรงนี้ มันก็จะเป็นชนิดของข้อมูลนะคะ "
    },
    {
      "message_id": 54,
      "agent_id": 16,
      "delay": 14.155,
      "onscreen_delay": 6.969,
      "typing_delay": 7.186,
      "typing_duration": 10.982,
      "wpm": 16,
      "message": "ก็คือช่องที่ "
    },
    {
      "message_id": 55,
      "agent_id": 13,
      "delay": 10.153,
      "onscreen_delay": 5.176,
      "typing_delay": 4.977,
      "typing_duration": 15.052,
      "wpm": 28,
      "message": "จำไว้เลยว่า ช่อแรก คือ Field "
    },
    {
      "message_id": 56,
      "agent_id": 14,
      "delay": 11.051,
      "onscreen_delay": 5.796,
      "typing_delay": 5.255,
      "typing_duration": 16.119,
      "wpm": 32,
      "message": "คือแต่ละตัวนี่ไปเอากรณีของคนอื่นมา "
    },
    {
      "message_id": 57,
      "agent_id": 15,
      "delay": 12.117,
      "onscreen_delay": 5.844,
      "typing_delay": 6.273,
      "typing_duration": 17.521,
      "wpm": 27,
      "message": "มันอาจจะไม่ตรง แต่ให้จำไว้เลยว่า "
    },
    {
      "message_id": 58,
      "agent_id": 16,
      "delay": 13.521,
      "onscreen_delay": 8.837,
      "typing_delay": 4.684,
      "typing_duration": 15.631,
      "wpm": 54,
      "message": "ก็คือชื่อฟีลที่เราจะต้องกรอกลงไป ช่องที่ 2 ก็คือ ช่องของ"
    },
    {
      "message_id": 59,
      "agent_id": 13,
      "delay": 11.63,
      "onscreen_delay": 6.688,
      "typing_delay": 4.942,
      "typing_duration": 17.447,
      "wpm": 15,
      "message": "ชนิดของข้อมูล Size "
    },
    {
      "message_id": 60,
      "agent_id": 14,
      "delay": 13.447,
      "onscreen_delay": 9.454,
      "typing_delay": 3.993,
      "typing_duration": 15.127,
      "wpm": 40,
      "message": "อยู่ตรงไหน Size คือขนาดตรงนี้ข้างล่างนี่ "
    },
    {
      "message_id": 61,
      "agent_id": 15,
      "delay": 11.115,
      "onscreen_delay": 6.584,
      "typing_delay": 4.531,
      "typing_duration": 13.911,
      "wpm": 33,
      "message": "ถ้าเลือกเป็นข้อความสั้นใช่ไหมคะ "
    },
    {
      "message_id": 62,
      "agent_id": 16,
      "delay": 9.91,
      "onscreen_delay": 3.697,
      "typing_delay": 6.213,
      "typing_duration": 8.194,
      "wpm": 20,
      "message": "เห็นไหม เออ"
    },
    {
      "message_id": 63,
      "agent_id": 13,
      "delay": 5.907,
      "onscreen_delay": 0.305,
      "typing_delay": 5.602,
      "typing_duration": 17.723,
      "wpm": 25,
      "message": "Size ก็คือขนาดตรงนี้ นึกออกนะ "
    },
    {
      "message_id": 64,
      "agent_id": 14,
      "delay": 13.723,
      "onscreen_delay": 9.603,
      "typing_delay": 4.12,
      "typing_duration": 13.897,
      "wpm": 22,
      "message": "นะคะ จำ พอยน์ให้ดี ๆ "
    },
    {
      "message_id": 65,
      "agent_id": 15,
      "delay": 9.889,
      "onscreen_delay": 5.326,
      "typing_delay": 4.563,
      "typing_duration": 17.159,
      "wpm": 16,
      "message": "นะคะ ตัว Discapion "
    },
    {
      "message_id": 66,
      "agent_id": 16,
      "delay": 13.158,
      "onscreen_delay": 8.901,
      "typing_delay": 4.257,
      "typing_duration": 15.459,
      "wpm": 22,
      "message": "ใส่ในไหน Date scription "
    },
    {
      "message_id": 67,
      "agent_id": 13,
      "delay": 11.459,
      "onscreen_delay": 6.966,
      "typing_delay": 4.493,
      "typing_duration": 9.1,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 68,
      "agent_id": 14,
      "delay": 7.458,
      "onscreen_delay": 0.564,
      "typing_delay": 6.894,
      "typing_duration": 13.118,
      "wpm": 27,
      "message": "นี่ ๆ ใต้คำอธิบายช่องนี้"
    },
    {
      "message_id": 69,
      "agent_id": 15,
      "delay": 9.117,
      "onscreen_delay": 4.426,
      "typing_delay": 4.691,
      "typing_duration": 13.354,
      "wpm": 26,
      "message": "เห็นไหม อยู่ช่องนี้นะคะ "
    },
    {
      "message_id": 70,
      "agent_id": 16,
      "delay": 9.353,
      "onscreen_delay": 0.35,
      "typing_delay": 9.003,
      "typing_duration": 10.616,
      "wpm": 8,
      "message": "ฟีลนี้"
    },
    {
      "message_id": 71,
      "agent_id": 13,
      "delay": 6.613,
      "onscreen_delay": 1.872,
      "typing_delay": 4.741,
      "typing_duration": 10.388,
      "wpm": 27,
      "message": "คืออะไร ใส่ลงไปด้วย "
    },
    {
      "message_id": 72,
      "agent_id": 14,
      "delay": 8.468,
      "onscreen_delay": 0,
      "typing_delay": 8.468,
      "typing_duration": 8.468,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 73,
      "agent_id": 15,
      "delay": 6.898,
      "onscreen_delay": 0,
      "typing_delay": 6.898,
      "typing_duration": 17.928,
      "wpm": 19,
      "message": "PK คืออะไรนะคะ จำได้ไหม  "
    },
    {
      "message_id": 74,
      "agent_id": 16,
      "delay": 13.928,
      "onscreen_delay": 7.896,
      "typing_delay": 6.032,
      "typing_duration": 10.369,
      "wpm": 16,
      "message": "primary key "
    },
    {
      "message_id": 75,
      "agent_id": 13,
      "delay": 9.927,
      "onscreen_delay": 1.134,
      "typing_delay": 8.793,
      "typing_duration": 8.793,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 76,
      "agent_id": 14,
      "delay": 5.925,
      "onscreen_delay": 0.358,
      "typing_delay": 5.567,
      "typing_duration": 16.484,
      "wpm": 16,
      "message": "นี้ตารางที่ 1 นะคะ "
    },
    {
      "message_id": 77,
      "agent_id": 15,
      "delay": 12.484,
      "onscreen_delay": 7.728,
      "typing_delay": 4.756,
      "typing_duration": 9.376,
      "wpm": 19,
      "message": "และในกรณีที่ "
    },
    {
      "message_id": 78,
      "agent_id": 16,
      "delay": 11.374,
      "onscreen_delay": 0,
      "typing_delay": 11.374,
      "typing_duration": 11.374,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 79,
      "agent_id": 13,
      "delay": 7.983,
      "onscreen_delay": 0,
      "typing_delay": 7.983,
      "typing_duration": 10.469,
      "wpm": 7,
      "message": "ก็คือ"
    },
    {
      "message_id": 80,
      "agent_id": 14,
      "delay": 6.469,
      "onscreen_delay": 1.78,
      "typing_delay": 4.689,
      "typing_duration": 16.549,
      "wpm": 37,
      "message": "ในตารางนี้ ให้เพิ่มฟิลด์เข้าไปอีก 1 ฟิลด์ "
    },
    {
      "message_id": 81,
      "agent_id": 15,
      "delay": 12.547,
      "onscreen_delay": 8.006,
      "typing_delay": 4.541,
      "typing_duration": 16.104,
      "wpm": 28,
      "message": "สำหรับใส่รูปภาพรถยนต์ นึกออกนะ "
    },
    {
      "message_id": 82,
      "agent_id": 16,
      "delay": 12.103,
      "onscreen_delay": 7.464,
      "typing_delay": 4.639,
      "typing_duration": 11.416,
      "wpm": 37,
      "message": "นะคะ กำหนดค่าเป็นอะไรจำได้นะ "
    },
    {
      "message_id": 83,
      "agent_id": 13,
      "delay": 8.101,
      "onscreen_delay": 3.529,
      "typing_delay": 4.572,
      "typing_duration": 16.626,
      "wpm": 22,
      "message": "แล้วก็ให้ใส่รูปภาพรถยนต์ "
    },
    {
      "message_id": 84,
      "agent_id": 14,
      "delay": 12.625,
      "onscreen_delay": 7.032,
      "typing_delay": 5.593,
      "typing_duration": 8.798,
      "wpm": 27,
      "message": "ชนิดแล้วก็อันนี้ "
    },
    {
      "message_id": 85,
      "agent_id": 15,
      "delay": 9.3,
      "onscreen_delay": 0,
      "typing_delay": 9.3,
      "typing_duration": 9.3,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 86,
      "agent_id": 16,
      "delay": 6.579,
      "onscreen_delay": 0,
      "typing_delay": 6.579,
      "typing_duration": 9.798,
      "wpm": 23,
      "message": "จบไปนะคะ นี่คือ"
    },
    {
      "message_id": 87,
      "agent_id": 13,
      "delay": 5.797,
      "onscreen_delay": 1.408,
      "typing_delay": 4.389,
      "typing_duration": 13.243,
      "wpm": 33,
      "message": "สำหรับกลุ่มที่ 1 นะคะ มาดูนี่ "
    },
    {
      "message_id": 88,
      "agent_id": 14,
      "delay": 9.241,
      "onscreen_delay": 4.391,
      "typing_delay": 4.85,
      "typing_duration": 12.082,
      "wpm": 34,
      "message": "ถ้าใครกลุ่มที่ 2 กลุ่มที่ 2 "
    },
    {
      "message_id": 89,
      "agent_id": 15,
      "delay": 8.08,
      "onscreen_delay": 1.867,
      "typing_delay": 6.213,
      "typing_duration": 16.402,
      "wpm": 16,
      "message": "กลุ่มที่ 2 จะเป็น"
    },
    {
      "message_id": 90,
      "agent_id": 16,
      "delay": 12.4,
      "onscreen_delay": 8.179,
      "typing_delay": 4.221,
      "typing_duration": 11.867,
      "wpm": 57,
      "message": "เกี่ยวกับข้อมูลเกี่ยวกับข้อมูลขายเครื่องสำอาง"
    },
    {
      "message_id": 91,
      "agent_id": 13,
      "delay": 8.399,
      "onscreen_delay": 4.017,
      "typing_delay": 4.382,
      "typing_duration": 12.496,
      "wpm": 28,
      "message": "ออนไลน์ นะคะ กลุ่มที่ 2 "
    },
    {
      "message_id": 92,
      "agent_id": 14,
      "delay": 8.496,
      "onscreen_delay": 4.45,
      "typing_delay": 4.046,
      "typing_duration": 9.414,
      "wpm": 22,
      "message": "ตารางก็เห็นไหม "
    },
    {
      "message_id": 93,
      "agent_id": 15,
      "delay": 9.792,
      "onscreen_delay": 0,
      "typing_delay": 9.792,
      "typing_duration": 9.792,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 94,
      "agent_id": 16,
      "delay": 5.791,
      "onscreen_delay": 0.102,
      "typing_delay": 5.689,
      "typing_duration": 18.598,
      "wpm": 27,
      "message": "อันตัวอย่างนี้มันเอาคีย์ขึ้นมาก่อน"
    },
    {
      "message_id": 95,
      "agent_id": 13,
      "delay": 14.594,
      "onscreen_delay": 9.795,
      "typing_delay": 4.799,
      "typing_duration": 15.03,
      "wpm": 10,
      "message": "นะคะ Field "
    },
    {
      "message_id": 96,
      "agent_id": 14,
      "delay": 11.029,
      "onscreen_delay": 6.723,
      "typing_delay": 4.306,
      "typing_duration": 13.923,
      "wpm": 26,
      "message": "เห็นไหม ขนาดคือ Size นี่ "
    },
    {
      "message_id": 97,
      "agent_id": 15,
      "delay": 9.921,
      "onscreen_delay": 5.087,
      "typing_delay": 4.834,
      "typing_duration": 17.756,
      "wpm": 33,
      "message": "นั่นก็คือขนาดนึกออกนะ นั่นก็คือคำอธิบาย "
    },
    {
      "message_id": 98,
      "agent_id": 16,
      "delay": 13.754,
      "onscreen_delay": 6.785,
      "typing_delay": 6.969,
      "typing_duration": 9.725,
      "wpm": 20,
      "message": "เพราะฉะนั้นดู"
    },
    {
      "message_id": 99,
      "agent_id": 13,
      "delay": 9.753,
      "onscreen_delay": 5.531,
      "typing_delay": 4.222,
      "typing_duration": 18.169,
      "wpm": 33,
      "message": "ดูให้ตรงกันด้วยนะคะ กรอกให้ตรง ชื่อตาราง"
    },
    {
      "message_id": 100,
      "agent_id": 14,
      "delay": 14.161,
      "onscreen_delay": 10.158,
      "typing_delay": 4.003,
      "typing_duration": 10.593,
      "wpm": 35,
      "message": "เอาตามข้อมูลที่ให้เลยนะคะ "
    },
    {
      "message_id": 101,
      "agent_id": 15,
      "delay": 10.159,
      "onscreen_delay": 5.435,
      "typing_delay": 4.724,
      "typing_duration": 16.822,
      "wpm": 24,
      "message": "เดี๋ยวพี่ปอยจะปรินต์ให้นะคะ "
    },
    {
      "message_id": 102,
      "agent_id": 16,
      "delay": 12.821,
      "onscreen_delay": 8.199,
      "typing_delay": 4.622,
      "typing_duration": 11.71,
      "wpm": 27,
      "message": "ก็คือเดี๋ยวจับฉลากกัน "
    },
    {
      "message_id": 103,
      "agent_id": 13,
      "delay": 8.82,
      "onscreen_delay": 4.639,
      "typing_delay": 4.181,
      "typing_duration": 13.322,
      "wpm": 36,
      "message": "กลุ่มที่ 1 ก็เอาข้อมูลนี้ไป นะคะ "
    },
    {
      "message_id": 104,
      "agent_id": 14,
      "delay": 9.321,
      "onscreen_delay": 4.606,
      "typing_delay": 4.715,
      "typing_duration": 8.638,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 105,
      "agent_id": 15,
      "delay": 8.78,
      "onscreen_delay": 0,
      "typing_delay": 8.78,
      "typing_duration": 8.78,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 106,
      "agent_id": 16,
      "delay": 6.027,
      "onscreen_delay": 0,
      "typing_delay": 6.027,
      "typing_duration": 10.909,
      "wpm": 22,
      "message": "สำหรับกลุ่มที่ 3 "
    },
    {
      "message_id": 107,
      "agent_id": 13,
      "delay": 6.908,
      "onscreen_delay": 2.536,
      "typing_delay": 4.372,
      "typing_duration": 13.809,
      "wpm": 23,
      "message": "จะเป็นจัดการร้านอาหาร "
    },
    {
      "message_id": 108,
      "agent_id": 14,
      "delay": 9.808,
      "onscreen_delay": 5.866,
      "typing_delay": 3.942,
      "typing_duration": 12.497,
      "wpm": 47,
      "message": "จะเป็นตารางเกี่ยวกับข้อมูลลูกค้า ก็จะมี"
    },
    {
      "message_id": 109,
      "agent_id": 15,
      "delay": 8.496,
      "onscreen_delay": 2.639,
      "typing_delay": 5.857,
      "typing_duration": 17.262,
      "wpm": 26,
      "message": "เหมือนกัน แต่อันนี้มันใช่คำว่า"
    },
    {
      "message_id": 110,
      "agent_id": 16,
      "delay": 13.262,
      "onscreen_delay": 8.92,
      "typing_delay": 4.342,
      "typing_duration": 14.016,
      "wpm": 16,
      "message": "ชื่อ Addtribute "
    },
    {
      "message_id": 111,
      "agent_id": 13,
      "delay": 10.015,
      "onscreen_delay": 5.469,
      "typing_delay": 4.546,
      "typing_duration": 12.628,
      "wpm": 23,
      "message": "ขนาด ความหมาย ทีนี้"
    },
    {
      "message_id": 112,
      "agent_id": 14,
      "delay": 8.626,
      "onscreen_delay": 4.515,
      "typing_delay": 4.111,
      "typing_duration": 13.869,
      "wpm": 14,
      "message": "มาดู Not null "
    },
    {
      "message_id": 113,
      "agent_id": 15,
      "delay": 9.869,
      "onscreen_delay": 5.454,
      "typing_delay": 4.415,
      "typing_duration": 17.674,
      "wpm": 33,
      "message": "ระบุว่า ไม่ให้เป็นค่าว่าง ก็คือต้องกรอก"
    },
    {
      "message_id": 114,
      "agent_id": 16,
      "delay": 13.672,
      "onscreen_delay": 9.012,
      "typing_delay": 4.66,
      "typing_duration": 10.232,
      "wpm": 25,
      "message": "ที่ตอนที่ให้เลือก "
    },
    {
      "message_id": 115,
      "agent_id": 13,
      "delay": 9.668,
      "onscreen_delay": 4.936,
      "typing_delay": 4.732,
      "typing_duration": 13.452,
      "wpm": 33,
      "message": "จำเป็น ไม่จำเป็นน่ะ วันนั้นล่ะ "
    },
    {
      "message_id": 116,
      "agent_id": 14,
      "delay": 9.451,
      "onscreen_delay": 5.427,
      "typing_delay": 4.024,
      "typing_duration": 16.257,
      "wpm": 29,
      "message": "มีความหมายเดียวกับ NotNull นะคะ "
    },
    {
      "message_id": 117,
      "agent_id": 15,
      "delay": 12.255,
      "onscreen_delay": 7.468,
      "typing_delay": 4.787,
      "typing_duration": 13.788,
      "wpm": 28,
      "message": "เป็นค่าว่าง คือตัวเดียวกัน "
    },
    {
      "message_id": 118,
      "agent_id": 16,
      "delay": 9.788,
      "onscreen_delay": 4.77,
      "typing_delay": 5.018,
      "typing_duration": 15.005,
      "wpm": 42,
      "message": "ใน Access มันจะมีแค่จำเป็นกับไม่จำเป็นนะคะ"
    },
    {
      "message_id": 119,
      "agent_id": 13,
      "delay": 11.003,
      "onscreen_delay": 2.728,
      "typing_delay": 8.275,
      "typing_duration": 8.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 120,
      "agent_id": 14,
      "delay": 8.455,
      "onscreen_delay": 0,
      "typing_delay": 8.455,
      "typing_duration": 8.455,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 121,
      "agent_id": 15,
      "delay": 6.528,
      "onscreen_delay": 0,
      "typing_delay": 6.528,
      "typing_duration": 16.735,
      "wpm": 8,
      "message": "นี่ของ... "
    },
    {
      "message_id": 122,
      "agent_id": 16,
      "delay": 12.734,
      "onscreen_delay": 7.468,
      "typing_delay": 5.266,
      "typing_duration": 10.116,
      "wpm": 49,
      "message": "นี่ของกลุ่มที่ 3 มาดูกลุ่มสุดท้าย "
    },
    {
      "message_id": 123,
      "agent_id": 13,
      "delay": 8.733,
      "onscreen_delay": 1.216,
      "typing_delay": 7.517,
      "typing_duration": 12.894,
      "wpm": 12,
      "message": "กลุ่มที่ 3 "
    },
    {
      "message_id": 124,
      "agent_id": 14,
      "delay": 8.891,
      "onscreen_delay": 3.968,
      "typing_delay": 4.923,
      "typing_duration": 13.185,
      "wpm": 31,
      "message": "ถ้าใครมี Mark อย่างนี้เพิ่ม "
    },
    {
      "message_id": 125,
      "agent_id": 15,
      "delay": 9.184,
      "onscreen_delay": 4.732,
      "typing_delay": 4.452,
      "typing_duration": 18.127,
      "wpm": 19,
      "message": "ให้เพิ่ม File ขึ้นอีก 1 "
    },
    {
      "message_id": 126,
      "agent_id": 16,
      "delay": 14.127,
      "onscreen_delay": 9.219,
      "typing_delay": 4.908,
      "typing_duration": 10.471,
      "wpm": 36,
      "message": "ก็คือสร้าง Fiel ขึ้นมาเอง "
    },
    {
      "message_id": 127,
      "agent_id": 13,
      "delay": 10.126,
      "onscreen_delay": 4.951,
      "typing_delay": 5.175,
      "typing_duration": 11.469,
      "wpm": 29,
      "message": "จำได้นะ ถ้าเป็นชนิดของ"
    },
    {
      "message_id": 128,
      "agent_id": 14,
      "delay": 7.468,
      "onscreen_delay": 3.064,
      "typing_delay": 4.404,
      "typing_duration": 14.838,
      "wpm": 21,
      "message": "รูปภาพก็คืออะไรคะ OLE "
    },
    {
      "message_id": 129,
      "agent_id": 15,
      "delay": 10.838,
      "onscreen_delay": 6.045,
      "typing_delay": 4.793,
      "typing_duration": 10.562,
      "wpm": 6,
      "message": "นะคะ "
    },
    {
      "message_id": 130,
      "agent_id": 16,
      "delay": 6.835,
      "onscreen_delay": 2.132,
      "typing_delay": 4.703,
      "typing_duration": 10.081,
      "wpm": 30,
      "message": "ทีนี่มาดู มาดูลักษณะ"
    },
    {
      "message_id": 131,
      "agent_id": 13,
      "delay": 6.081,
      "onscreen_delay": 1.61,
      "typing_delay": 4.471,
      "typing_duration": 11.829,
      "wpm": 6,
      "message": "สถานะ "
    },
    {
      "message_id": 132,
      "agent_id": 14,
      "delay": 7.828,
      "onscreen_delay": 2.757,
      "typing_delay": 5.071,
      "typing_duration": 14.298,
      "wpm": 43,
      "message": "นี่ตรงที่เป็นฟอร์มน่ะ ตรงที่เป็นฟอร์มกรอก "
    },
    {
      "message_id": 133,
      "agent_id": 15,
      "delay": 10.295,
      "onscreen_delay": 5.314,
      "typing_delay": 4.981,
      "typing_duration": 18.118,
      "wpm": 16,
      "message": "มีสถานะใช่กับไม่ใช่  "
    },
    {
      "message_id": 134,
      "agent_id": 16,
      "delay": 14.118,
      "onscreen_delay": 8.831,
      "typing_delay": 5.287,
      "typing_duration": 9.47,
      "wpm": 35,
      "message": "ตรงฟอร์มมันจะมีที่เป็น"
    },
    {
      "message_id": 135,
      "agent_id": 13,
      "delay": 10.117,
      "onscreen_delay": 1.688,
      "typing_delay": 8.429,
      "typing_duration": 8.429,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 136,
      "agent_id": 14,
      "delay": 8.996,
      "onscreen_delay": 0,
      "typing_delay": 8.996,
      "typing_duration": 8.996,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 137,
      "agent_id": 15,
      "delay": 9.582,
      "onscreen_delay": 0,
      "typing_delay": 9.582,
      "typing_duration": 9.582,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 138,
      "agent_id": 16,
      "delay": 8.482,
      "onscreen_delay": 0,
      "typing_delay": 8.482,
      "typing_duration": 8.482,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 139,
      "agent_id": 13,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 140,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 141,
      "agent_id": 15,
      "delay": 14.999,
      "onscreen_delay": 2.027,
      "typing_delay": 12.972,
      "typing_duration": 12.972,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 142,
      "agent_id": 16,
      "delay": 10.995,
      "onscreen_delay": 3.931,
      "typing_delay": 7.064,
      "typing_duration": 11.602,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 143,
      "agent_id": 13,
      "delay": 7.601,
      "onscreen_delay": 3.205,
      "typing_delay": 4.396,
      "typing_duration": 18.145,
      "wpm": 29,
      "message": "ที่มันจะมีให้เลือกเห็นเปล่า ติ๊กถูก"
    },
    {
      "message_id": 144,
      "agent_id": 14,
      "delay": 14.143,
      "onscreen_delay": 9.615,
      "typing_delay": 4.528,
      "typing_duration": 13.586,
      "wpm": 46,
      "message": "สถานะเห็นไหมคะ ให้เลือกตัวนี้ไปใส่ เพื่อจะ"
    },
    {
      "message_id": 145,
      "agent_id": 15,
      "delay": 10.142,
      "onscreen_delay": 4.677,
      "typing_delay": 5.465,
      "typing_duration": 16.643,
      "wpm": 21,
      "message": "ระบุสถานะว่า ใช่ไม่ใช่, "
    },
    {
      "message_id": 146,
      "agent_id": 16,
      "delay": 12.643,
      "onscreen_delay": 7.854,
      "typing_delay": 4.789,
      "typing_duration": 15.317,
      "wpm": 24,
      "message": "ถ้าของใครตอนทำ form นะคะ "
    },
    {
      "message_id": 147,
      "agent_id": 13,
      "delay": 11.316,
      "onscreen_delay": 6.83,
      "typing_delay": 4.486,
      "typing_duration": 12.651,
      "wpm": 39,
      "message": "ตรงข้อมูลตรงนี้ด้วย นี่ ที่บอกว่า "
    },
    {
      "message_id": 148,
      "agent_id": 14,
      "delay": 8.65,
      "onscreen_delay": 4.665,
      "typing_delay": 3.985,
      "typing_duration": 13.017,
      "wpm": 39,
      "message": "เห็นไหม ที่มีลักษณะ Yes กับ No น่ะ "
    },
    {
      "message_id": 149,
      "agent_id": 15,
      "delay": 9.013,
      "onscreen_delay": 4.408,
      "typing_delay": 4.605,
      "typing_duration": 18.599,
      "wpm": 23,
      "message": "ทำเป็นช่องให้ติ๊ก ติ๊ก Yes s"
    },
    {
      "message_id": 150,
      "agent_id": 16,
      "delay": 14.598,
      "onscreen_delay": 3.964,
      "typing_delay": 10.634,
      "typing_duration": 10.634,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 151,
      "agent_id": 13,
      "delay": 10.597,
      "onscreen_delay": 2.727,
      "typing_delay": 7.87,
      "typing_duration": 12.686,
      "wpm": 8,
      "message": "และ ๆ ๆ "
    },
    {
      "message_id": 152,
      "agent_id": 14,
      "delay": 8.685,
      "onscreen_delay": 3.14,
      "typing_delay": 5.545,
      "typing_duration": 15.348,
      "wpm": 17,
      "message": "กลุ่มสุดท้าย ระบบ"
    },
    {
      "message_id": 153,
      "agent_id": 15,
      "delay": 11.339,
      "onscreen_delay": 5.786,
      "typing_delay": 5.553,
      "typing_duration": 19.001,
      "wpm": 27,
      "message": "ค้าข้าวออนไลน์ ก็จะเป็นข้อมูลของสม"
    },
    {
      "message_id": 154,
      "agent_id": 16,
      "delay": 15,
      "onscreen_delay": 10.987,
      "typing_delay": 4.013,
      "typing_duration": 9.469,
      "wpm": 32,
      "message": "ข้อมูลข้าวพวกนี้นะคะ "
    },
    {
      "message_id": 155,
      "agent_id": 13,
      "delay": 10.999,
      "onscreen_delay": 3.159,
      "typing_delay": 7.84,
      "typing_duration": 11.295,
      "wpm": 5,
      "message": "นะคะ "
    },
    {
      "message_id": 156,
      "agent_id": 14,
      "delay": 7.293,
      "onscreen_delay": 2.82,
      "typing_delay": 4.473,
      "typing_duration": 12.714,
      "wpm": 28,
      "message": "ทีนี้สิ่งที่ห้าม ห้ามลืม "
    },
    {
      "message_id": 157,
      "agent_id": 15,
      "delay": 8.88,
      "onscreen_delay": 0,
      "typing_delay": 8.88,
      "typing_duration": 8.88,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 158,
      "agent_id": 16,
      "delay": 8.404,
      "onscreen_delay": 0,
      "typing_delay": 8.404,
      "typing_duration": 8.404,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 159,
      "agent_id": 13,
      "delay": 5.4,
      "onscreen_delay": 0,
      "typing_delay": 5.4,
      "typing_duration": 10.112,
      "wpm": 24,
      "message": "ดูที่ข้อกำหนดเรา "
    },
    {
      "message_id": 160,
      "agent_id": 14,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 161,
      "agent_id": 15,
      "delay": 14.999,
      "onscreen_delay": 9.603,
      "typing_delay": 5.396,
      "typing_duration": 16.252,
      "wpm": 22,
      "message": "ในข้อที่ 4 การกรอกข้อมูล "
    },
    {
      "message_id": 162,
      "agent_id": 16,
      "delay": 12.251,
      "onscreen_delay": 8.013,
      "typing_delay": 4.238,
      "typing_duration": 11.092,
      "wpm": 12,
      "message": "50 Record "
    },
    {
      "message_id": 163,
      "agent_id": 13,
      "delay": 8.25,
      "onscreen_delay": 3.859,
      "typing_delay": 4.391,
      "typing_duration": 14.75,
      "wpm": 27,
      "message": "ใช่เปล่า ตอนนี้ มีแต่ข้อมูล"
    },
    {
      "message_id": 164,
      "agent_id": 14,
      "delay": 10.743,
      "onscreen_delay": 6.715,
      "typing_delay": 4.028,
      "typing_duration": 14.804,
      "wpm": 47,
      "message": "ในตาราง จะต้องไปกรอกข้อมูลเพิ่มเอง เข้าใจไหมคะ "
    },
    {
      "message_id": 165,
      "agent_id": 15,
      "delay": 10.803,
      "onscreen_delay": 5.161,
      "typing_delay": 5.642,
      "typing_duration": 11.201,
      "wpm": 23,
      "message": "เพราะฉะนั้นจะต้อง "
    },
    {
      "message_id": 166,
      "agent_id": 16,
      "delay": 7.2,
      "onscreen_delay": 1.759,
      "typing_delay": 5.441,
      "typing_duration": 9.966,
      "wpm": 38,
      "message": "ขอโทษที ยกตัวอย่าง ๆ เช่น "
    },
    {
      "message_id": 167,
      "agent_id": 13,
      "delay": 5.966,
      "onscreen_delay": 0.885,
      "typing_delay": 5.081,
      "typing_duration": 14.5,
      "wpm": 32,
      "message": "นี่ เห็นไหมคะ เหมือนตางรางที่ 1 "
    },
    {
      "message_id": 168,
      "agent_id": 14,
      "delay": 10.498,
      "onscreen_delay": 3.604,
      "typing_delay": 6.894,
      "typing_duration": 17.945,
      "wpm": 23,
      "message": "ถ้าทำตารางนี้ปุ๊บ ทำในฟอร์ม"
    },
    {
      "message_id": 169,
      "agent_id": 15,
      "delay": 13.944,
      "onscreen_delay": 9.41,
      "typing_delay": 4.534,
      "typing_duration": 17.718,
      "wpm": 28,
      "message": "ที่จะกรอก เหมือนข้อมูลรหัสพนักงาน "
    },
    {
      "message_id": 170,
      "agent_id": 16,
      "delay": 13.711,
      "onscreen_delay": 7.948,
      "typing_delay": 5.763,
      "typing_duration": 14.463,
      "wpm": 33,
      "message": "ถ้าไม่อยากกรอกบอกแล้วเปลี่ยนชนิด"
    },
    {
      "message_id": 171,
      "agent_id": 13,
      "delay": 10.459,
      "onscreen_delay": 6.117,
      "typing_delay": 4.342,
      "typing_duration": 9.627,
      "wpm": 20,
      "message": "เป็นอะไร Auto "
    },
    {
      "message_id": 172,
      "agent_id": 14,
      "delay": 6.448,
      "onscreen_delay": 2.438,
      "typing_delay": 4.01,
      "typing_duration": 14.772,
      "wpm": 32,
      "message": "ตัวเลขอัตโนมัติน่ะลูก ให้มัน Run "
    },
    {
      "message_id": 173,
      "agent_id": 15,
      "delay": 10.77,
      "onscreen_delay": 6.017,
      "typing_delay": 4.753,
      "typing_duration": 19,
      "wpm": 31,
      "message": "เลขอัตโนมัติ ก็จะไปกรอกที่รหัสบัตรประชา"
    },
    {
      "message_id": 174,
      "agent_id": 16,
      "delay": 15,
      "onscreen_delay": 10.481,
      "typing_delay": 4.519,
      "typing_duration": 10.366,
      "wpm": 36,
      "message": "ชื่อนามสกุลนะคะ นั้นก็คือ"
    },
    {
      "message_id": 175,
      "agent_id": 13,
      "delay": 10.999,
      "onscreen_delay": 6.763,
      "typing_delay": 4.236,
      "typing_duration": 17.874,
      "wpm": 36,
      "message": "สร้างข้อมูลของตัวเองขึ้นมากรอกเอง 50 Rocord "
    },
    {
      "message_id": 176,
      "agent_id": 14,
      "delay": 13.873,
      "onscreen_delay": 9.825,
      "typing_delay": 4.048,
      "typing_duration": 14.672,
      "wpm": 47,
      "message": "นึกออกนะ ก็คือจะต้องได้จำนวนสมาชิก 50 อย่างนี้"
    },
    {
      "message_id": 177,
      "agent_id": 15,
      "delay": 10.67,
      "onscreen_delay": 5.808,
      "typing_delay": 4.862,
      "typing_duration": 13.171,
      "wpm": 34,
      "message": "นะคะ แล้วฉะนั้น เพราะฉะนั้นถ้า"
    },
    {
      "message_id": 178,
      "agent_id": 16,
      "delay": 9.171,
      "onscreen_delay": 3.404,
      "typing_delay": 5.767,
      "typing_duration": 10.18,
      "wpm": 27,
      "message": "ตารางลูกค้าเห็นไหม "
    },
    {
      "message_id": 179,
      "agent_id": 13,
      "delay": 6.179,
      "onscreen_delay": 1.511,
      "typing_delay": 4.668,
      "typing_duration": 13.21,
      "wpm": 37,
      "message": "ก็จะเหมือนกันนะคะ ก็กรอกให้มันครบ "
    },
    {
      "message_id": 180,
      "agent_id": 14,
      "delay": 9.21,
      "onscreen_delay": 0.911,
      "typing_delay": 8.299,
      "typing_duration": 8.299,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 181,
      "agent_id": 15,
      "delay": 5.21,
      "onscreen_delay": 0.301,
      "typing_delay": 4.909,
      "typing_duration": 17.886,
      "wpm": 33,
      "message": "เห็นไหม เพราะฉะนั้น รถยนต์ ข้อมูลรถยนต์ "
    },
    {
      "message_id": 182,
      "agent_id": 16,
      "delay": 13.885,
      "onscreen_delay": 8.421,
      "typing_delay": 5.464,
      "typing_duration": 10.013,
      "wpm": 42,
      "message": "50 คัน เหมือนกัน เพราะฉะนั้น"
    },
    {
      "message_id": 183,
      "agent_id": 13,
      "delay": 9.884,
      "onscreen_delay": 5.59,
      "typing_delay": 4.294,
      "typing_duration": 13.387,
      "wpm": 35,
      "message": "ที่บอกว่า เช็กอะไรบ้าง นึกออกนะ "
    },
    {
      "message_id": 184,
      "agent_id": 14,
      "delay": 9.385,
      "onscreen_delay": 4.736,
      "typing_delay": 4.649,
      "typing_duration": 13.924,
      "wpm": 39,
      "message": "เห็นไหม มันมีคะแนนที่จะให้นี่อยู่ที่"
    },
    {
      "message_id": 185,
      "agent_id": 15,
      "delay": 9.924,
      "onscreen_delay": 5.46,
      "typing_delay": 4.464,
      "typing_duration": 18.986,
      "wpm": 32,
      "message": "ความเรียบร้อย ความสวยงาม แล้วความถูกตค้อง"
    },
    {
      "message_id": 186,
      "agent_id": 16,
      "delay": 14.985,
      "onscreen_delay": 10.578,
      "typing_delay": 4.407,
      "typing_duration": 12.063,
      "wpm": 47,
      "message": "ของข้อมูลเห็นไหมคะ ถ้ากรอกข้อมูลไม่ครง "
    },
    {
      "message_id": 187,
      "agent_id": 13,
      "delay": 10.983,
      "onscreen_delay": 6.774,
      "typing_delay": 4.209,
      "typing_duration": 19.001,
      "wpm": 21,
      "message": "ถูกไหม แต่ละส่วนน่ะ คะแนนก็"
    },
    {
      "message_id": 188,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 10.751,
      "typing_delay": 4.25,
      "typing_duration": 12.968,
      "wpm": 56,
      "message": "จะโดนหักนะคะ เพราะฉะนั้นต้องกรอกข้อมูลให้ครบด้วย "
    },
    {
      "message_id": 189,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 4.116,
      "typing_delay": 6.884,
      "typing_duration": 13.537,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 190,
      "agent_id": 16,
      "delay": 9.536,
      "onscreen_delay": 3.537,
      "typing_delay": 5.999,
      "typing_duration": 10.347,
      "wpm": 48,
      "message": "เหมือนมีตารางให้แล้ว ไปสร้างเสร็จ "
    },
    {
      "message_id": 191,
      "agent_id": 13,
      "delay": 6.346,
      "onscreen_delay": 1.351,
      "typing_delay": 4.995,
      "typing_duration": 14.628,
      "wpm": 23,
      "message": "เหมือนไม่ช่วยกันตรวจดู "
    },
    {
      "message_id": 192,
      "agent_id": 14,
      "delay": 10.626,
      "onscreen_delay": 6.61,
      "typing_delay": 4.016,
      "typing_duration": 15.204,
      "wpm": 42,
      "message": "เพื่อนทำเสร็จไม่ตรวจว่ามันมีทั้งหมดกี่ฟิลด์"
    },
    {
      "message_id": 193,
      "agent_id": 15,
      "delay": 11.204,
      "onscreen_delay": 6.673,
      "typing_delay": 4.531,
      "typing_duration": 12.979,
      "wpm": 16,
      "message": "อย่างนี้ ตาราง"
    },
    {
      "message_id": 194,
      "agent_id": 16,
      "delay": 8.978,
      "onscreen_delay": 3.839,
      "typing_delay": 5.139,
      "typing_duration": 16.031,
      "wpm": 32,
      "message": "คีย์ข้อมูลลงไม่ครบ ฐานข้อมูลไม่ตรง "
    },
    {
      "message_id": 195,
      "agent_id": 13,
      "delay": 12.029,
      "onscreen_delay": 7.574,
      "typing_delay": 4.455,
      "typing_duration": 10.597,
      "wpm": 28,
      "message": "นั่นก็จะทำให้ผิดนะคะ "
    },
    {
      "message_id": 196,
      "agent_id": 14,
      "delay": 8.029,
      "onscreen_delay": 3.335,
      "typing_delay": 4.694,
      "typing_duration": 13.692,
      "wpm": 42,
      "message": "เพราะฉะนั้นเช็กกันด้วย ช่วยเช็กกันด้วย "
    },
    {
      "message_id": 197,
      "agent_id": 15,
      "delay": 9.692,
      "onscreen_delay": 4.108,
      "typing_delay": 5.584,
      "typing_duration": 16.954,
      "wpm": 18,
      "message": "รูปแบบ ขนาด ชนิดไซซ์ "
    },
    {
      "message_id": 198,
      "agent_id": 16,
      "delay": 12.952,
      "onscreen_delay": 8.422,
      "typing_delay": 4.53,
      "typing_duration": 13.275,
      "wpm": 21,
      "message": "ให้มันตรงนะคะ ที่จะ"
    },
    {
      "message_id": 199,
      "agent_id": 13,
      "delay": 9.273,
      "onscreen_delay": 4.416,
      "typing_delay": 4.857,
      "typing_duration": 15.316,
      "wpm": 29,
      "message": "ปรับได้ก็คือ ตรง Type เพราะว่า "
    },
    {
      "message_id": 200,
      "agent_id": 14,
      "delay": 11.315,
      "onscreen_delay": 3.113,
      "typing_delay": 8.202,
      "typing_duration": 8.202,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 201,
      "agent_id": 15,
      "delay": 7.303,
      "onscreen_delay": 0.875,
      "typing_delay": 6.428,
      "typing_duration": 16.07,
      "wpm": 26,
      "message": "เหมือน... เหมือนถ้าเป็นรหัสง"
    },
    {
      "message_id": 202,
      "agent_id": 16,
      "delay": 12.07,
      "onscreen_delay": 7.647,
      "typing_delay": 4.423,
      "typing_duration": 9.997,
      "wpm": 21,
      "message": "บัตรประชาชนน่ะ "
    },
    {
      "message_id": 203,
      "agent_id": 13,
      "delay": 8.067,
      "onscreen_delay": 3.349,
      "typing_delay": 4.718,
      "typing_duration": 19,
      "wpm": 35,
      "message": "ถ้ารหัสบัตรประชาชนมันไม่เป็น Auto อยู่แล้วนะ"
    },
    {
      "message_id": 204,
      "agent_id": 14,
      "delay": 14.998,
      "onscreen_delay": 10.978,
      "typing_delay": 4.02,
      "typing_duration": 12.254,
      "wpm": 43,
      "message": "แต่ถ้าเป็นเหมือนยกตัวอย่างอันแรกนี่ "
    },
    {
      "message_id": 205,
      "agent_id": 15,
      "delay": 10.997,
      "onscreen_delay": 6.463,
      "typing_delay": 4.534,
      "typing_duration": 15.649,
      "wpm": 16,
      "message": "พวกรหัสพนักงานน่ะ "
    },
    {
      "message_id": 206,
      "agent_id": 16,
      "delay": 11.648,
      "onscreen_delay": 7.456,
      "typing_delay": 4.192,
      "typing_duration": 15.977,
      "wpm": 41,
      "message": "เราจะใช้เป็น auto เลขอัตโนมัติได้ แต่ถ้าเป็น"
    },
    {
      "message_id": 207,
      "agent_id": 13,
      "delay": 11.977,
      "onscreen_delay": 7.621,
      "typing_delay": 4.356,
      "typing_duration": 16.686,
      "wpm": 23,
      "message": "บัตรประชาชนน่ะ ไม่ได้ ห้าม "
    },
    {
      "message_id": 208,
      "agent_id": 14,
      "delay": 12.685,
      "onscreen_delay": 8.51,
      "typing_delay": 4.175,
      "typing_duration": 16.772,
      "wpm": 28,
      "message": "Run เลขอัตโนมัติ แต่ก็ไม่ใช่ว่า"
    },
    {
      "message_id": 209,
      "agent_id": 15,
      "delay": 12.771,
      "onscreen_delay": 7.967,
      "typing_delay": 4.804,
      "typing_duration": 19.001,
      "wpm": 26,
      "message": "ต้องไปเอาบัตรประชาชนจริง นึกออกนะ"
    },
    {
      "message_id": 210,
      "agent_id": 16,
      "delay": 15,
      "onscreen_delay": 10.802,
      "typing_delay": 4.198,
      "typing_duration": 12.825,
      "wpm": 37,
      "message": "เลขบัตรประชาชนมันมีกี่หลักลูก 13 "
    },
    {
      "message_id": 211,
      "agent_id": 13,
      "delay": 10.999,
      "onscreen_delay": 6.204,
      "typing_delay": 4.795,
      "typing_duration": 16.259,
      "wpm": 18,
      "message": "ก็เหมือนของคนแรก 3 4 "
    },
    {
      "message_id": 212,
      "agent_id": 14,
      "delay": 12.258,
      "onscreen_delay": 8.254,
      "typing_delay": 4.004,
      "typing_duration": 12.517,
      "wpm": 50,
      "message": "อะไรอย่างนี้ไป แล้วเราก็เพิ่มของคนที่ 2 ไป "
    },
    {
      "message_id": 213,
      "agent_id": 15,
      "delay": 8.515,
      "onscreen_delay": 3.875,
      "typing_delay": 4.64,
      "typing_duration": 10.728,
      "wpm": 25,
      "message": "นึกออกนะคะ ไม่ต้อง"
    },
    {
      "message_id": 214,
      "agent_id": 16,
      "delay": 6.726,
      "onscreen_delay": 2.037,
      "typing_delay": 4.689,
      "typing_duration": 13.927,
      "wpm": 40,
      "message": "จริงมาเป๊ะเวอร์ ไม่ได้เช็กถึงขนาดนั้น"
    },
    {
      "message_id": 215,
      "agent_id": 13,
      "delay": 9.926,
      "onscreen_delay": 5.523,
      "typing_delay": 4.403,
      "typing_duration": 14.593,
      "wpm": 22,
      "message": "นะะค แต่ต้องให้มันครบ"
    },
    {
      "message_id": 216,
      "agent_id": 14,
      "delay": 10.593,
      "onscreen_delay": 6.021,
      "typing_delay": 4.572,
      "typing_duration": 17.637,
      "wpm": 28,
      "message": "ตามนี้ เหมือนในตัวอย่างบอก IDCard "
    },
    {
      "message_id": 217,
      "agent_id": 15,
      "delay": 13.636,
      "onscreen_delay": 8.881,
      "typing_delay": 4.755,
      "typing_duration": 19.001,
      "wpm": 34,
      "message": "เลขหลักประชาชน 17 หลัก มันใช่หรือเปล่า ไม่ใ"
    },
    {
      "message_id": 218,
      "agent_id": 16,
      "delay": 15,
      "onscreen_delay": 10.326,
      "typing_delay": 4.674,
      "typing_duration": 11.063,
      "wpm": 41,
      "message": "เราก็ลดลงได้ เหลือ 13 อย่างนี้ "
    },
    {
      "message_id": 219,
      "agent_id": 13,
      "delay": 10.998,
      "onscreen_delay": 2.482,
      "typing_delay": 8.516,
      "typing_duration": 8.516,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 220,
      "agent_id": 14,
      "delay": 6.989,
      "onscreen_delay": 0.623,
      "typing_delay": 6.366,
      "typing_duration": 18.153,
      "wpm": 21,
      "message": "ให้ยึดหลักความเป็นจริงด้วย "
    },
    {
      "message_id": 221,
      "agent_id": 15,
      "delay": 14.152,
      "onscreen_delay": 9.681,
      "typing_delay": 4.471,
      "typing_duration": 17.52,
      "wpm": 28,
      "message": "เหมือนเบอร์โทรศัพท์ เบอร์โทรศัพท์"
    },
    {
      "message_id": 222,
      "agent_id": 16,
      "delay": 13.519,
      "onscreen_delay": 8.913,
      "typing_delay": 4.606,
      "typing_duration": 18.253,
      "wpm": 40,
      "message": "กับไปรษณีย์ถูกไหม เลขไปรษณีย์กี่หลัก 5 หลักถูกไหม "
    },
    {
      "message_id": 223,
      "agent_id": 13,
      "delay": 14.252,
      "onscreen_delay": 8.561,
      "typing_delay": 5.691,
      "typing_duration": 16.994,
      "wpm": 14,
      "message": "4 หมื่น เบอร์โทร "
    },
    {
      "message_id": 224,
      "agent_id": 14,
      "delay": 12.994,
      "onscreen_delay": 7.91,
      "typing_delay": 5.084,
      "typing_duration": 15.949,
      "wpm": 40,
      "message": "11 ตรง เห็นไหม แต่อะไรไม่ตรง เลขบัตรประชาชน "
    },
    {
      "message_id": 225,
      "agent_id": 15,
      "delay": 11.944,
      "onscreen_delay": 7.22,
      "typing_delay": 4.724,
      "typing_duration": 14.838,
      "wpm": 17,
      "message": "17 ไม่ถูก เห็นไหม "
    },
    {
      "message_id": 226,
      "agent_id": 16,
      "delay": 10.835,
      "onscreen_delay": 6.38,
      "typing_delay": 4.455,
      "typing_duration": 13.516,
      "wpm": 36,
      "message": "ก็แก้นะคะ อย่างนี้ เวลาตรวจก็อิง"
    },
    {
      "message_id": 227,
      "agent_id": 13,
      "delay": 9.515,
      "onscreen_delay": 4.852,
      "typing_delay": 4.663,
      "typing_duration": 13.163,
      "wpm": 11,
      "message": "จากเลขบัตร "
    },
    {
      "message_id": 228,
      "agent_id": 14,
      "delay": 9.162,
      "onscreen_delay": 3.986,
      "typing_delay": 5.176,
      "typing_duration": 13.504,
      "wpm": 32,
      "message": "จากข้อมูลจริงบ้างอะไรบ้างนะคะ "
    },
    {
      "message_id": 229,
      "agent_id": 15,
      "delay": 9.501,
      "onscreen_delay": 4.887,
      "typing_delay": 4.614,
      "typing_duration": 11.335,
      "wpm": 34,
      "message": "ตามความน่าจะเป็นมันเองนะคะ "
    },
    {
      "message_id": 230,
      "agent_id": 16,
      "delay": 7.335,
      "onscreen_delay": 1.479,
      "typing_delay": 5.856,
      "typing_duration": 12.497,
      "wpm": 22,
      "message": "เพราะฉะนั้นแบ่งกัน "
    },
    {
      "message_id": 231,
      "agent_id": 13,
      "delay": 8.496,
      "onscreen_delay": 4.13,
      "typing_delay": 4.366,
      "typing_duration": 17.336,
      "wpm": 36,
      "message": "ถ้าได้ ได้ไปแล้ว จัดกลุ่มเสร็จแล้ว แบ่งเลย "
    },
    {
      "message_id": 232,
      "agent_id": 14,
      "delay": 13.335,
      "onscreen_delay": 9.115,
      "typing_delay": 4.22,
      "typing_duration": 17.313,
      "wpm": 40,
      "message": "ตารางนี้ ใครเป็นคนทำตารางก่อน ใครเป็นคนทำฟอร์ม "
    },
    {
      "message_id": 233,
      "agent_id": 15,
      "delay": 13.301,
      "onscreen_delay": 8.279,
      "typing_delay": 5.022,
      "typing_duration": 17.595,
      "wpm": 25,
      "message": "ทำ Form นึกออกนะ เหมือน ตาราง "
    },
    {
      "message_id": 234,
      "agent_id": 16,
      "delay": 13.594,
      "onscreen_delay": 8.322,
      "typing_delay": 5.272,
      "typing_duration": 15.379,
      "wpm": 23,
      "message": "10 ตาราง Form ก็ 10 Form "
    },
    {
      "message_id": 235,
      "agent_id": 13,
      "delay": 11.378,
      "onscreen_delay": 7.111,
      "typing_delay": 4.267,
      "typing_duration": 19,
      "wpm": 29,
      "message": "ก็เท่ากัน ถูกไหม ก็เหมือนเช่นเดียวกัน"
    },
    {
      "message_id": 236,
      "agent_id": 14,
      "delay": 14.997,
      "onscreen_delay": 10.98,
      "typing_delay": 4.017,
      "typing_duration": 14.463,
      "wpm": 48,
      "message": "กันรายงานเท่ากัน กรอกข้อมูลมันก็กรอกเท่า ๆ กัน "
    },
    {
      "message_id": 237,
      "agent_id": 15,
      "delay": 10.997,
      "onscreen_delay": 6.389,
      "typing_delay": 4.608,
      "typing_duration": 17.25,
      "wpm": 35,
      "message": "นึกออกนะ กระจายกัน แบ่งกันก่อน แบ่งกันทำ"
    },
    {
      "message_id": 238,
      "agent_id": 16,
      "delay": 13.249,
      "onscreen_delay": 8.009,
      "typing_delay": 5.24,
      "typing_duration": 19.005,
      "wpm": 9,
      "message": "ให้เรียบร้อย"
    },
    {
      "message_id": 239,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 8.514,
      "typing_delay": 6.489,
      "typing_duration": 13.53,
      "wpm": 6,
      "message": "สงสัย"
    },
    {
      "message_id": 240,
      "agent_id": 14,
      "delay": 11.002,
      "onscreen_delay": 6.913,
      "typing_delay": 4.089,
      "typing_duration": 11.77,
      "wpm": 43,
      "message": "ให้ถามนะคะ เพราะงานนี้เป็นงานกลุ่ม "
    },
    {
      "message_id": 241,
      "agent_id": 15,
      "delay": 7.77,
      "onscreen_delay": 3.276,
      "typing_delay": 4.494,
      "typing_duration": 17.453,
      "wpm": 24,
      "message": "คะแนน ดีหรือไม่ดีขึ้นอยู่กับ"
    },
    {
      "message_id": 242,
      "agent_id": 16,
      "delay": 13.452,
      "onscreen_delay": 9.189,
      "typing_delay": 4.263,
      "typing_duration": 10.485,
      "wpm": 47,
      "message": "การทำงานเพราะว่า เมื่อทำเสร็จแล้ว "
    },
    {
      "message_id": 243,
      "agent_id": 13,
      "delay": 9.451,
      "onscreen_delay": 4.419,
      "typing_delay": 5.032,
      "typing_duration": 17.517,
      "wpm": 24,
      "message": "เด็ก ๆ จะต้อง Print ออกมาส่ง "
    },
    {
      "message_id": 244,
      "agent_id": 14,
      "delay": 13.507,
      "onscreen_delay": 9.331,
      "typing_delay": 4.176,
      "typing_duration": 17.653,
      "wpm": 31,
      "message": "เข้าใจเปล่า นะครับ ปริ้นแล้วก็ทำเป็น"
    },
    {
      "message_id": 245,
      "agent_id": 15,
      "delay": 13.652,
      "onscreen_delay": 9.146,
      "typing_delay": 4.506,
      "typing_duration": 16.785,
      "wpm": 28,
      "message": "รายงาน เป็นเล่มรายงาน กรณีศึกษา"
    },
    {
      "message_id": 246,
      "agent_id": 16,
      "delay": 12.783,
      "onscreen_delay": 8.417,
      "typing_delay": 4.366,
      "typing_duration": 12.491,
      "wpm": 54,
      "message": "ของตัวเองชื่อระบบอะไร แล้วก็ใส่ชื่อสมาชิกลงไป"
    },
    {
      "message_id": 247,
      "agent_id": 13,
      "delay": 8.782,
      "onscreen_delay": 4.145,
      "typing_delay": 4.637,
      "typing_duration": 13.218,
      "wpm": 26,
      "message": "นะคะ แล้วก็ต้อง ไอ้นั่น "
    },
    {
      "message_id": 248,
      "agent_id": 14,
      "delay": 9.217,
      "onscreen_delay": 3.942,
      "typing_delay": 5.275,
      "typing_duration": 13.949,
      "wpm": 22,
      "message": "แผ่นซีดี แผ่นซีดีที่"
    },
    {
      "message_id": 249,
      "agent_id": 15,
      "delay": 9.948,
      "onscreen_delay": 4.336,
      "typing_delay": 5.612,
      "typing_duration": 11.407,
      "wpm": 21,
      "message": "ไอ้ตัวโปรแกรมค่ะ "
    },
    {
      "message_id": 250,
      "agent_id": 16,
      "delay": 7.405,
      "onscreen_delay": 3.11,
      "typing_delay": 4.295,
      "typing_duration": 12.846,
      "wpm": 54,
      "message": "ก็ก๊อปลงแผ่นด้วย ตัวนี้ก็ต้อง Print ลงแผ่นด้วย "
    },
    {
      "message_id": 251,
      "agent_id": 13,
      "delay": 8.845,
      "onscreen_delay": 4.158,
      "typing_delay": 4.687,
      "typing_duration": 10.522,
      "wpm": 19,
      "message": "เข้าใจนะ นะคะ "
    },
    {
      "message_id": 252,
      "agent_id": 14,
      "delay": 6.508,
      "onscreen_delay": 2.307,
      "typing_delay": 4.201,
      "typing_duration": 14.018,
      "wpm": 45,
      "message": "ก็คือจะต้องมีทั้งรูปเล่ม แล้วก็ตัวงามที่ทำ"
    },
    {
      "message_id": 253,
      "agent_id": 15,
      "delay": 10.017,
      "onscreen_delay": 4.805,
      "typing_delay": 5.212,
      "typing_duration": 19.013,
      "wpm": 26,
      "message": "ใส่เรียบร้อยแล้ว แล้วก็เอาลง Cฏ ฃ"
    },
    {
      "message_id": 254,
      "agent_id": 16,
      "delay": 15.012,
      "onscreen_delay": 9.669,
      "typing_delay": 5.343,
      "typing_duration": 8.537,
      "wpm": 19,
      "message": "ห้ามมีปัญหา"
    },
    {
      "message_id": 255,
      "agent_id": 13,
      "delay": 11.011,
      "onscreen_delay": 6.32,
      "typing_delay": 4.691,
      "typing_duration": 12.181,
      "wpm": 21,
      "message": "น่าจะหลัง โน่นล่ะ "
    },
    {
      "message_id": 256,
      "agent_id": 14,
      "delay": 8.179,
      "onscreen_delay": 2.328,
      "typing_delay": 5.851,
      "typing_duration": 14.403,
      "wpm": 32,
      "message": "ทีนี้เราก็จะเหลือแต่ทำไอ้นี่ล่ะ "
    },
    {
      "message_id": 257,
      "agent_id": 15,
      "delay": 10.403,
      "onscreen_delay": 3.205,
      "typing_delay": 7.198,
      "typing_duration": 18.624,
      "wpm": 19,
      "message": "เอาข้อมูลลงนี่ล่ะ เหลือ"
    },
    {
      "message_id": 258,
      "agent_id": 16,
      "delay": 14.623,
      "onscreen_delay": 9.481,
      "typing_delay": 5.142,
      "typing_duration": 13.906,
      "wpm": 49,
      "message": "จะมีรายละเอียดเพิ่มเติมเกี่ยวกับตัวรายงานก่อน "
    },
    {
      "message_id": 259,
      "agent_id": 13,
      "delay": 10.623,
      "onscreen_delay": 6.354,
      "typing_delay": 4.269,
      "typing_duration": 19.016,
      "wpm": 33,
      "message": "เดี๋ยวไปไล่เช็กก่อนว่าจะให้ทำอะไร แต่ละหัว"
    },
    {
      "message_id": 260,
      "agent_id": 14,
      "delay": 15.014,
      "onscreen_delay": 10.275,
      "typing_delay": 4.739,
      "typing_duration": 11.767,
      "wpm": 38,
      "message": "เพราะฉะนั้นตอนนี้ คืออย่างน้อย"
    },
    {
      "message_id": 261,
      "agent_id": 15,
      "delay": 11.014,
      "onscreen_delay": 6.503,
      "typing_delay": 4.511,
      "typing_duration": 15.11,
      "wpm": 23,
      "message": "ต้องสร้างตารางฐานข้อมูล"
    },
    {
      "message_id": 262,
      "agent_id": 16,
      "delay": 11.096,
      "onscreen_delay": 5.609,
      "typing_delay": 5.487,
      "typing_duration": 11.899,
      "wpm": 42,
      "message": "เสร็จแล้วอาทิตย์หน้านะ เพราะจะได้"
    },
    {
      "message_id": 263,
      "agent_id": 13,
      "delay": 7.885,
      "onscreen_delay": 3.408,
      "typing_delay": 4.477,
      "typing_duration": 15.897,
      "wpm": 30,
      "message": "ให้ตรวจได้ ตรวจไปทีละสัปดาห์ก่อน "
    },
    {
      "message_id": 264,
      "agent_id": 14,
      "delay": 11.895,
      "onscreen_delay": 7.618,
      "typing_delay": 4.277,
      "typing_duration": 17.506,
      "wpm": 34,
      "message": "เราจะมีเวลาในการทำ 1 เดือนนะครับ สิ่งแรก"
    },
    {
      "message_id": 265,
      "agent_id": 15,
      "delay": 13.506,
      "onscreen_delay": 9.015,
      "typing_delay": 4.491,
      "typing_duration": 17.438,
      "wpm": 28,
      "message": "ที่มันจะต้องได้ ก็คือตาราง ถูกไหม "
    },
    {
      "message_id": 266,
      "agent_id": 16,
      "delay": 13.436,
      "onscreen_delay": 7.95,
      "typing_delay": 5.486,
      "typing_duration": 14.149,
      "wpm": 39,
      "message": "ถ้าทำตารางไม่เสร็จมันก็ทำ Form ไม่ได้"
    },
    {
      "message_id": 267,
      "agent_id": 13,
      "delay": 10.137,
      "onscreen_delay": 5.363,
      "typing_delay": 4.774,
      "typing_duration": 13.879,
      "wpm": 27,
      "message": "นะคะ แล้วก็ทำรายงานไม่ได้ "
    },
    {
      "message_id": 268,
      "agent_id": 14,
      "delay": 9.859,
      "onscreen_delay": 5.05,
      "typing_delay": 4.809,
      "typing_duration": 18.236,
      "wpm": 40,
      "message": "แล้วก็กรอกข้อมูลไม่ได้ มันต้องทำตารางให้เสร็จก่อน "
    },
    {
      "message_id": 269,
      "agent_id": 15,
      "delay": 14.235,
      "onscreen_delay": 8.982,
      "typing_delay": 5.253,
      "typing_duration": 10.199,
      "wpm": 13,
      "message": "อันดับแรก "
    },
    {
      "message_id": 270,
      "agent_id": 16,
      "delay": 10.234,
      "onscreen_delay": 5.461,
      "typing_delay": 4.773,
      "typing_duration": 11.71,
      "wpm": 8,
      "message": "เดี๋ยว"
    },
    {
      "message_id": 271,
      "agent_id": 13,
      "delay": 7.709,
      "onscreen_delay": 2.092,
      "typing_delay": 5.617,
      "typing_duration": 9.137,
      "wpm": 20,
      "message": "จับฉลากกลุ่ม "
    },
    {
      "message_id": 272,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 273,
      "agent_id": 15,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 274,
      "agent_id": 16,
      "delay": 14.999,
      "onscreen_delay": 9.805,
      "typing_delay": 5.194,
      "typing_duration": 16.738,
      "wpm": 31,
      "message": "เดี๋ยวขอ 6 คน สมาชิกมีกี่คน หายไป 4 "
    },
    {
      "message_id": 275,
      "agent_id": 13,
      "delay": 12.735,
      "onscreen_delay": 6.125,
      "typing_delay": 6.61,
      "typing_duration": 9.779,
      "wpm": 8,
      "message": "มี 22 "
    },
    {
      "message_id": 276,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 277,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 3.274,
      "typing_delay": 11.727,
      "typing_duration": 11.727,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 278,
      "agent_id": 16,
      "delay": 11,
      "onscreen_delay": 6.306,
      "typing_delay": 4.694,
      "typing_duration": 9.834,
      "wpm": 53,
      "message": "แล้วมีกลุ่มหนึ่งได้ 6 ถูกต้อง เออ ๆ"
    },
    {
      "message_id": 279,
      "agent_id": 13,
      "delay": 16.542,
      "onscreen_delay": 0,
      "typing_delay": 16.542,
      "typing_duration": 16.542,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 280,
      "agent_id": 14,
      "delay": 12.541,
      "onscreen_delay": 6.842,
      "typing_delay": 5.699,
      "typing_duration": 10.931,
      "wpm": 30,
      "message": "มันจะมีกลุ่มหนึ่ง 6 คน "
    },
    {
      "message_id": 281,
      "agent_id": 15,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 282,
      "agent_id": 16,
      "delay": 19.01,
      "onscreen_delay": 0,
      "typing_delay": 19.01,
      "typing_duration": 19.01,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 283,
      "agent_id": 13,
      "delay": 15.009,
      "onscreen_delay": 9.489,
      "typing_delay": 5.52,
      "typing_duration": 8.749,
      "wpm": 19,
      "message": "4 กลุ่มพอดี "
    },
    {
      "message_id": 284,
      "agent_id": 14,
      "delay": 11.006,
      "onscreen_delay": 0.697,
      "typing_delay": 10.309,
      "typing_duration": 13.83,
      "wpm": 7,
      "message": "หูดีจะ"
    },
    {
      "message_id": 285,
      "agent_id": 15,
      "delay": 9.83,
      "onscreen_delay": 4.785,
      "typing_delay": 5.045,
      "typing_duration": 11.997,
      "wpm": 26,
      "message": "เป็นตัวแทนมาจับนะครับ "
    },
    {
      "message_id": 286,
      "agent_id": 16,
      "delay": 7.996,
      "onscreen_delay": 3.6,
      "typing_delay": 4.396,
      "typing_duration": 11.476,
      "wpm": 51,
      "message": "เราเอาบัดดี้ตัวเองเข้าไปอยู่ในกลุ่มนะคะ"
    },
    {
      "message_id": 287,
      "agent_id": 13,
      "delay": 7.475,
      "onscreen_delay": 2.946,
      "typing_delay": 4.529,
      "typing_duration": 15.074,
      "wpm": 25,
      "message": "นี่คู่กับนี่ นี่คู่กับนี่ "
    },
    {
      "message_id": 288,
      "agent_id": 14,
      "delay": 11.06,
      "onscreen_delay": 6.624,
      "typing_delay": 4.436,
      "typing_duration": 8.413,
      "wpm": 14,
      "message": "เข้าใจนะ "
    },
    {
      "message_id": 289,
      "agent_id": 15,
      "delay": 8.688,
      "onscreen_delay": 0,
      "typing_delay": 8.688,
      "typing_duration": 8.688,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 290,
      "agent_id": 16,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 291,
      "agent_id": 13,
      "delay": 14.998,
      "onscreen_delay": 6.384,
      "typing_delay": 8.614,
      "typing_duration": 10.294,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 292,
      "agent_id": 14,
      "delay": 10.994,
      "onscreen_delay": 0.034,
      "typing_delay": 10.96,
      "typing_duration": 10.96,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 293,
      "agent_id": 15,
      "delay": 9.299,
      "onscreen_delay": 0,
      "typing_delay": 9.299,
      "typing_duration": 9.299,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 294,
      "agent_id": 16,
      "delay": 8.518,
      "onscreen_delay": 0,
      "typing_delay": 8.518,
      "typing_duration": 8.518,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 295,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 296,
      "agent_id": 14,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 297,
      "agent_id": 15,
      "delay": 14.996,
      "onscreen_delay": 6.586,
      "typing_delay": 8.41,
      "typing_duration": 8.41,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 298,
      "agent_id": 16,
      "delay": 13.468,
      "onscreen_delay": 0,
      "typing_delay": 13.468,
      "typing_duration": 13.468,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 299,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 300,
      "agent_id": 14,
      "delay": 14.998,
      "onscreen_delay": 8.915,
      "typing_delay": 6.083,
      "typing_duration": 11.512,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 301,
      "agent_id": 15,
      "delay": 13.935,
      "onscreen_delay": 0,
      "typing_delay": 13.935,
      "typing_duration": 13.935,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 302,
      "agent_id": 16,
      "delay": 19.015,
      "onscreen_delay": 0,
      "typing_delay": 19.015,
      "typing_duration": 19.015,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 303,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 304,
      "agent_id": 14,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 305,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 3.139,
      "typing_delay": 11.862,
      "typing_duration": 11.862,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 306,
      "agent_id": 16,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 307,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 308,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 309,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 6.365,
      "typing_delay": 8.635,
      "typing_duration": 8.635,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 310,
      "agent_id": 16,
      "delay": 10.998,
      "onscreen_delay": 1.811,
      "typing_delay": 9.187,
      "typing_duration": 9.187,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 311,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 312,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 313,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 6.461,
      "typing_delay": 8.539,
      "typing_duration": 8.539,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 314,
      "agent_id": 16,
      "delay": 10.995,
      "onscreen_delay": 3.421,
      "typing_delay": 7.574,
      "typing_duration": 9.627,
      "wpm": 20,
      "message": "ขอตัวแทนกลุ่ม "
    },
    {
      "message_id": 315,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 316,
      "agent_id": 14,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 317,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 6.771,
      "typing_delay": 8.229,
      "typing_duration": 8.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 318,
      "agent_id": 16,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 319,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 320,
      "agent_id": 14,
      "delay": 15.076,
      "onscreen_delay": 0,
      "typing_delay": 15.076,
      "typing_duration": 15.076,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 321,
      "agent_id": 15,
      "delay": 11.073,
      "onscreen_delay": 0.502,
      "typing_delay": 10.571,
      "typing_duration": 10.571,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 322,
      "agent_id": 16,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 323,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 10.261,
      "typing_delay": 4.74,
      "typing_duration": 8.796,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 324,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 325,
      "agent_id": 15,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 326,
      "agent_id": 16,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 327,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 328,
      "agent_id": 14,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 329,
      "agent_id": 15,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 330,
      "agent_id": 16,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 331,
      "agent_id": 13,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 332,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 333,
      "agent_id": 15,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 334,
      "agent_id": 16,
      "delay": 14.999,
      "onscreen_delay": 6.563,
      "typing_delay": 8.436,
      "typing_duration": 8.436,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 335,
      "agent_id": 13,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 336,
      "agent_id": 14,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 337,
      "agent_id": 15,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 338,
      "agent_id": 16,
      "delay": 15.583,
      "onscreen_delay": 0,
      "typing_delay": 15.583,
      "typing_duration": 15.583,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 339,
      "agent_id": 13,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 340,
      "agent_id": 14,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 341,
      "agent_id": 15,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 342,
      "agent_id": 16,
      "delay": 15,
      "onscreen_delay": 8.731,
      "typing_delay": 6.269,
      "typing_duration": 13.156,
      "wpm": 47,
      "message": "เขียนชื่อคนที่ออกมาจับ เขียนชื่อตัวเองไว้ "
    },
    {
      "message_id": 343,
      "agent_id": 13,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 344,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 3.406,
      "typing_delay": 11.594,
      "typing_duration": 11.594,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 345,
      "agent_id": 15,
      "delay": 15.038,
      "onscreen_delay": 0,
      "typing_delay": 15.038,
      "typing_duration": 15.038,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 346,
      "agent_id": 16,
      "delay": 11.035,
      "onscreen_delay": 6.074,
      "typing_delay": 4.961,
      "typing_duration": 12.569,
      "wpm": 47,
      "message": "ใคร น่าจะอยู่กับอ้นไหม หรือจะอยู่กับใคร "
    },
    {
      "message_id": 347,
      "agent_id": 13,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 348,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 8.475,
      "typing_delay": 6.524,
      "typing_duration": 10.953,
      "wpm": 12,
      "message": "ตอนนี้ได้"
    },
    {
      "message_id": 349,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 6.235,
      "typing_delay": 4.764,
      "typing_duration": 17.298,
      "wpm": 37,
      "message": "หัวข้อนะคะ ของแต่ละกลุ่มแล้ว แล้วไปหาสมาชิก"
    },
    {
      "message_id": 350,
      "agent_id": 16,
      "delay": 13.279,
      "onscreen_delay": 8.81,
      "typing_delay": 4.469,
      "typing_duration": 10.682,
      "wpm": 55,
      "message": "ใส่เข้าไปนะคะ มันจะมีกลุ่มหนึ่งเท่านั้น"
    },
    {
      "message_id": 351,
      "agent_id": 13,
      "delay": 9.278,
      "onscreen_delay": 4.351,
      "typing_delay": 4.927,
      "typing_duration": 17.496,
      "wpm": 32,
      "message": "ที่มีจำนวน 6 คน เพราะว่า สมาชิกในห้อง"
    },
    {
      "message_id": 352,
      "agent_id": 14,
      "delay": 13.495,
      "onscreen_delay": 9.422,
      "typing_delay": 4.073,
      "typing_duration": 9.618,
      "wpm": 17,
      "message": "เรามี 21 คน "
    },
    {
      "message_id": 353,
      "agent_id": 15,
      "delay": 9.494,
      "onscreen_delay": 0.695,
      "typing_delay": 8.799,
      "typing_duration": 8.799,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 354,
      "agent_id": 16,
      "delay": 5.675,
      "onscreen_delay": 0,
      "typing_delay": 5.675,
      "typing_duration": 13.843,
      "wpm": 24,
      "message": "เดี๋ยวตัวข้อมูลที่อยู่"
    },
    {
      "message_id": 355,
      "agent_id": 13,
      "delay": 9.841,
      "onscreen_delay": 5.367,
      "typing_delay": 4.474,
      "typing_duration": 17.34,
      "wpm": 21,
      "message": "ในไฟล์นี่ เดี๋ยวพี่ปอยจะ"
    },
    {
      "message_id": 356,
      "agent_id": 14,
      "delay": 13.34,
      "onscreen_delay": 9.324,
      "typing_delay": 4.016,
      "typing_duration": 12.662,
      "wpm": 50,
      "message": "ไปปริ้นแล้วก็แจกให้ตามกลุ่มใครกลุ่มมันนะคะ "
    },
    {
      "message_id": 357,
      "agent_id": 15,
      "delay": 9.325,
      "onscreen_delay": 2.053,
      "typing_delay": 7.272,
      "typing_duration": 14.984,
      "wpm": 17,
      "message": "จัดสรรงานกันให้ดี "
    },
    {
      "message_id": 358,
      "agent_id": 16,
      "delay": 10.984,
      "onscreen_delay": 6.52,
      "typing_delay": 4.464,
      "typing_duration": 12.34,
      "wpm": 28,
      "message": "แล้วเวลาทำเป็นรายงานน่ะ "
    },
    {
      "message_id": 359,
      "agent_id": 13,
      "delay": 8.339,
      "onscreen_delay": 3.614,
      "typing_delay": 4.725,
      "typing_duration": 9.892,
      "wpm": 29,
      "message": "ใครทำตาราง นึกออกนะ "
    },
    {
      "message_id": 360,
      "agent_id": 14,
      "delay": 5.892,
      "onscreen_delay": 1.771,
      "typing_delay": 4.121,
      "typing_duration": 15.209,
      "wpm": 28,
      "message": "เหมือนระบุชื่อสมมุติกลุ่มนี้ "
    },
    {
      "message_id": 361,
      "agent_id": 15,
      "delay": 11.208,
      "onscreen_delay": 4.832,
      "typing_delay": 6.376,
      "typing_duration": 13.387,
      "wpm": 24,
      "message": "ชื่อเราปุ๊บ เราทำอะไร "
    },
    {
      "message_id": 362,
      "agent_id": 16,
      "delay": 9.386,
      "onscreen_delay": 5.01,
      "typing_delay": 4.376,
      "typing_duration": 9.693,
      "wpm": 32,
      "message": "เราทำตาราง เราทำฟอร์ม "
    },
    {
      "message_id": 363,
      "agent_id": 13,
      "delay": 5.693,
      "onscreen_delay": 1.301,
      "typing_delay": 4.392,
      "typing_duration": 17.147,
      "wpm": 25,
      "message": "ใครเป็นคนทำ Form นะคะ ระบุงาน"
    },
    {
      "message_id": 364,
      "agent_id": 14,
      "delay": 13.146,
      "onscreen_delay": 8.855,
      "typing_delay": 4.291,
      "typing_duration": 13.69,
      "wpm": 26,
      "message": "ลงไปด้วย ว่าให้ใครทำอะไร "
    },
    {
      "message_id": 365,
      "agent_id": 15,
      "delay": 9.69,
      "onscreen_delay": 3.457,
      "typing_delay": 6.233,
      "typing_duration": 17.741,
      "wpm": 20,
      "message": "ก็ชิ้นงานที่ไม่ยากมาก ก็"
    },
    {
      "message_id": 366,
      "agent_id": 16,
      "delay": 13.74,
      "onscreen_delay": 7.363,
      "typing_delay": 6.377,
      "typing_duration": 12.317,
      "wpm": 29,
      "message": "ของเด็กหูก็ให้เขาทำตาราง"
    },
    {
      "message_id": 367,
      "agent_id": 13,
      "delay": 9.737,
      "onscreen_delay": 5.145,
      "typing_delay": 4.592,
      "typing_duration": 19.002,
      "wpm": 33,
      "message": "กับกรอกข้อมูลก็ได้ ส่วนพวก Form กับ Report "
    },
    {
      "message_id": 368,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 8.896,
      "typing_delay": 6.106,
      "typing_duration": 12.617,
      "wpm": 30,
      "message": "ก็หูดีน่าจะทำอย่างนี้นะคะ "
    },
    {
      "message_id": 369,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 5.09,
      "typing_delay": 5.91,
      "typing_duration": 13.254,
      "wpm": 27,
      "message": "หน้าที่ของทำตารางกับกรอก "
    },
    {
      "message_id": 370,
      "agent_id": 16,
      "delay": 9.253,
      "onscreen_delay": 3.681,
      "typing_delay": 5.572,
      "typing_duration": 10.314,
      "wpm": 33,
      "message": "ก็ให้เด็กหูก็ได้แบ่งกัน"
    },
    {
      "message_id": 371,
      "agent_id": 13,
      "delay": 6.308,
      "onscreen_delay": 1.369,
      "typing_delay": 4.939,
      "typing_duration": 12.563,
      "wpm": 26,
      "message": "จะได้ไม่มีปัญหาขัดแย้ง "
    },
    {
      "message_id": 372,
      "agent_id": 14,
      "delay": 8.561,
      "onscreen_delay": 4.451,
      "typing_delay": 4.11,
      "typing_duration": 14.626,
      "wpm": 28,
      "message": "ไม่มีดราม่านะว่าเพื่อนไม่ทำ "
    },
    {
      "message_id": 373,
      "agent_id": 15,
      "delay": 10.625,
      "onscreen_delay": 5.911,
      "typing_delay": 4.714,
      "typing_duration": 18.624,
      "wpm": 39,
      "message": "มีแน่นอนค่ะ ไม่ก็ต้องรู้ด้วย อย่างบ้างคนทำไม่ได้ "
    },
    {
      "message_id": 374,
      "agent_id": 16,
      "delay": 14.622,
      "onscreen_delay": 8.413,
      "typing_delay": 6.209,
      "typing_duration": 11.758,
      "wpm": 29,
      "message": "ทำไม่ได้แน่นอนอย่างแน๊ก "
    },
    {
      "message_id": 375,
      "agent_id": 13,
      "delay": 10.621,
      "onscreen_delay": 5.167,
      "typing_delay": 5.454,
      "typing_duration": 9.521,
      "wpm": 25,
      "message": "ต้องช่วยน่ะ นะคะ "
    },
    {
      "message_id": 376,
      "agent_id": 14,
      "delay": 6.621,
      "onscreen_delay": 2.54,
      "typing_delay": 4.081,
      "typing_duration": 14.965,
      "wpm": 45,
      "message": "เพราะให้แน็กพิมพ์มันก็พิมพ์ไม่ได้อย่างนี้ มัน"
    },
    {
      "message_id": 377,
      "agent_id": 15,
      "delay": 10.965,
      "onscreen_delay": 6.205,
      "typing_delay": 4.76,
      "typing_duration": 17.73,
      "wpm": 25,
      "message": "ก็ต้องช่วยกันนะคะ ก็อย่างน้อย"
    },
    {
      "message_id": 378,
      "agent_id": 16,
      "delay": 13.726,
      "onscreen_delay": 5.949,
      "typing_delay": 7.777,
      "typing_duration": 12.682,
      "wpm": 31,
      "message": "ก็ให้เขาทำสักตาราง 2 ตาราง "
    },
    {
      "message_id": 379,
      "agent_id": 13,
      "delay": 9.725,
      "onscreen_delay": 4.928,
      "typing_delay": 4.797,
      "typing_duration": 18.877,
      "wpm": 37,
      "message": "อย่างนี้ มันก็พอพิมพ์ได้อยู่ ตารางเล็ก ๆ สั้น ๆ "
    },
    {
      "message_id": 380,
      "agent_id": 14,
      "delay": 14.877,
      "onscreen_delay": 10.738,
      "typing_delay": 4.139,
      "typing_duration": 9.764,
      "wpm": 37,
      "message": "อย่างนี้นะคะ มันก็มีอยู่ "
    },
    {
      "message_id": 381,
      "agent_id": 15,
      "delay": 10.875,
      "onscreen_delay": 6.417,
      "typing_delay": 4.458,
      "typing_duration": 18.773,
      "wpm": 29,
      "message": "ก็คือแบ่ง ๆ ความรับผิดชอบไปให้เพื่อน "
    },
    {
      "message_id": 382,
      "agent_id": 16,
      "delay": 14.773,
      "onscreen_delay": 9.125,
      "typing_delay": 5.648,
      "typing_duration": 10.452,
      "wpm": 42,
      "message": "จะได้ไม่มีดราม่าว่าคนนี้ไม่ทำ"
    },
    {
      "message_id": 383,
      "agent_id": 13,
      "delay": 10.773,
      "onscreen_delay": 6.016,
      "typing_delay": 4.757,
      "typing_duration": 9.474,
      "wpm": 6,
      "message": "นะคะ "
    },
    {
      "message_id": 384,
      "agent_id": 14,
      "delay": 6.773,
      "onscreen_delay": 1.345,
      "typing_delay": 5.428,
      "typing_duration": 14.218,
      "wpm": 24,
      "message": "สัปดาห์หน้าเราก็ไม่อยู่ "
    },
    {
      "message_id": 385,
      "agent_id": 15,
      "delay": 10.217,
      "onscreen_delay": 4.774,
      "typing_delay": 5.443,
      "typing_duration": 15.791,
      "wpm": 6,
      "message": "ชุด... "
    },
    {
      "message_id": 386,
      "agent_id": 16,
      "delay": 11.79,
      "onscreen_delay": 7.589,
      "typing_delay": 4.201,
      "typing_duration": 12.028,
      "wpm": 21,
      "message": "คนที่ไปแข่ง e-pup "
    },
    {
      "message_id": 387,
      "agent_id": 13,
      "delay": 8.028,
      "onscreen_delay": 3.425,
      "typing_delay": 4.603,
      "typing_duration": 14.876,
      "wpm": 17,
      "message": "คนที่ไปแข่ง E-Pub "
    },
    {
      "message_id": 388,
      "agent_id": 14,
      "delay": 10.875,
      "onscreen_delay": 5.868,
      "typing_delay": 5.007,
      "typing_duration": 14.23,
      "wpm": 28,
      "message": "ถ่ายสำเนาบัตรไว้ด้วยเลยเด้อ "
    },
    {
      "message_id": 389,
      "agent_id": 15,
      "delay": 10.229,
      "onscreen_delay": 4.363,
      "typing_delay": 5.866,
      "typing_duration": 15.546,
      "wpm": 15,
      "message": "ถ่ายของน้อง บัตร"
    },
    {
      "message_id": 390,
      "agent_id": 16,
      "delay": 11.544,
      "onscreen_delay": 5.624,
      "typing_delay": 5.92,
      "typing_duration": 17.229,
      "wpm": 21,
      "message": "ประชาชน สำเนาบัตรประชาชน"
    },
    {
      "message_id": 391,
      "agent_id": 13,
      "delay": 13.226,
      "onscreen_delay": 4.436,
      "typing_delay": 8.79,
      "typing_duration": 9.731,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 392,
      "agent_id": 14,
      "delay": 9.226,
      "onscreen_delay": 4.817,
      "typing_delay": 4.409,
      "typing_duration": 10.926,
      "wpm": 36,
      "message": "อย่างน้อยกลุ่มละ 1 เครื่อง "
    },
    {
      "message_id": 393,
      "agent_id": 15,
      "delay": 6.924,
      "onscreen_delay": 1.761,
      "typing_delay": 5.163,
      "typing_duration": 12.782,
      "wpm": 20,
      "message": "ไม่มีสักคนเลยหรือ "
    },
    {
      "message_id": 394,
      "agent_id": 16,
      "delay": 8.781,
      "onscreen_delay": 2.026,
      "typing_delay": 6.755,
      "typing_duration": 11.431,
      "wpm": 18,
      "message": "ทั้งหมดทั้งปวง"
    },
    {
      "message_id": 395,
      "agent_id": 13,
      "delay": 7.43,
      "onscreen_delay": 0.274,
      "typing_delay": 7.156,
      "typing_duration": 14.577,
      "wpm": 15,
      "message": "เออ ถามดูสะก่อน "
    },
    {
      "message_id": 396,
      "agent_id": 14,
      "delay": 10.562,
      "onscreen_delay": 1.807,
      "typing_delay": 8.755,
      "typing_duration": 17.272,
      "wpm": 12,
      "message": "อย่างน้อยกลุ่ม "
    },
    {
      "message_id": 397,
      "agent_id": 15,
      "delay": 13.272,
      "onscreen_delay": 8.754,
      "typing_delay": 4.518,
      "typing_duration": 13.043,
      "wpm": 23,
      "message": "กลุ่มหนึ่ง 1 เครื่อง "
    },
    {
      "message_id": 398,
      "agent_id": 16,
      "delay": 10.319,
      "onscreen_delay": 0,
      "typing_delay": 10.319,
      "typing_duration": 10.319,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 399,
      "agent_id": 13,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 400,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 5.825,
      "typing_delay": 9.175,
      "typing_duration": 9.795,
      "wpm": 6,
      "message": "ทำไม "
    },
    {
      "message_id": 401,
      "agent_id": 15,
      "delay": 10.997,
      "onscreen_delay": 3.86,
      "typing_delay": 7.137,
      "typing_duration": 12.555,
      "wpm": 4,
      "message": "อ๋อ "
    },
    {
      "message_id": 402,
      "agent_id": 16,
      "delay": 8.551,
      "onscreen_delay": 1.759,
      "typing_delay": 6.792,
      "typing_duration": 9.63,
      "wpm": 26,
      "message": "ยืมไปแค่ 3 วันเอง "
    },
    {
      "message_id": 403,
      "agent_id": 13,
      "delay": 6.652,
      "onscreen_delay": 0,
      "typing_delay": 6.652,
      "typing_duration": 12.183,
      "wpm": 25,
      "message": "ยืมไปใช้แค่ 3 วันเอง "
    },
    {
      "message_id": 404,
      "agent_id": 14,
      "delay": 8.182,
      "onscreen_delay": 4.14,
      "typing_delay": 4.042,
      "typing_duration": 14.171,
      "wpm": 43,
      "message": "ไม่ได้เอาไปใช้ทั้งเทอม ยืมไปใช้แค่ตอนอบรม "
    },
    {
      "message_id": 405,
      "agent_id": 15,
      "delay": 11.341,
      "onscreen_delay": 0,
      "typing_delay": 11.341,
      "typing_duration": 11.341,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 406,
      "agent_id": 16,
      "delay": 10.213,
      "onscreen_delay": 0,
      "typing_delay": 10.213,
      "typing_duration": 10.213,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 407,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 408,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 7.012,
      "typing_delay": 7.99,
      "typing_duration": 9.835,
      "wpm": 8,
      "message": "ไหนละ "
    },
    {
      "message_id": 409,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 2.427,
      "typing_delay": 8.573,
      "typing_duration": 8.573,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 410,
      "agent_id": 16,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 411,
      "agent_id": 13,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 412,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 6.021,
      "typing_delay": 8.978,
      "typing_duration": 8.978,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 413,
      "agent_id": 15,
      "delay": 10.995,
      "onscreen_delay": 2.098,
      "typing_delay": 8.897,
      "typing_duration": 8.897,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 414,
      "agent_id": 16,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 415,
      "agent_id": 13,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 416,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 5.12,
      "typing_delay": 9.879,
      "typing_duration": 9.879,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 417,
      "agent_id": 15,
      "delay": 10.996,
      "onscreen_delay": 1.104,
      "typing_delay": 9.892,
      "typing_duration": 9.892,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 418,
      "agent_id": 16,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 419,
      "agent_id": 13,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 420,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 421,
      "agent_id": 15,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 422,
      "agent_id": 16,
      "delay": 15,
      "onscreen_delay": 6.088,
      "typing_delay": 8.912,
      "typing_duration": 8.912,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 423,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 424,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 425,
      "agent_id": 15,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 426,
      "agent_id": 16,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 427,
      "agent_id": 13,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 428,
      "agent_id": 14,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 429,
      "agent_id": 15,
      "delay": 14.996,
      "onscreen_delay": 6.702,
      "typing_delay": 8.294,
      "typing_duration": 17.953,
      "wpm": 6,
      "message": "ตัวฉลาก"
    },
    {
      "message_id": 430,
      "agent_id": 16,
      "delay": 13.951,
      "onscreen_delay": 8.934,
      "typing_delay": 5.017,
      "typing_duration": 11.473,
      "wpm": 48,
      "message": "ที่ได้หมายเลขหัวข้อน่ะ เอาให้พี่ปอยนะ "
    },
    {
      "message_id": 431,
      "agent_id": 13,
      "delay": 9.95,
      "onscreen_delay": 5.104,
      "typing_delay": 4.846,
      "typing_duration": 19,
      "wpm": 23,
      "message": "เพราะพี่ปอยจะ Print ห้วข้อที่"
    },
    {
      "message_id": 432,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 10.694,
      "typing_delay": 4.305,
      "typing_duration": 14.973,
      "wpm": 36,
      "message": "ตัวเองได้ทำน่ะ มาส่ง มาให้แต่ละกลุ่ม "
    },
    {
      "message_id": 433,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 3.726,
      "typing_delay": 7.272,
      "typing_duration": 16.901,
      "wpm": 14,
      "message": "ใช่ ๆ กลุ่มละชุด "
    },
    {
      "message_id": 434,
      "agent_id": 16,
      "delay": 12.9,
      "onscreen_delay": 4.613,
      "typing_delay": 8.287,
      "typing_duration": 13.956,
      "wpm": 27,
      "message": "ก็คือ print ออกมาชุดเดียว "
    },
    {
      "message_id": 435,
      "agent_id": 13,
      "delay": 9.954,
      "onscreen_delay": 4.662,
      "typing_delay": 5.292,
      "typing_duration": 17.161,
      "wpm": 24,
      "message": "แล้วก็ใครได้หมายเลข 1 ก็เอา"
    },
    {
      "message_id": 436,
      "agent_id": 14,
      "delay": 13.159,
      "onscreen_delay": 7.937,
      "typing_delay": 5.222,
      "typing_duration": 17.769,
      "wpm": 40,
      "message": "หัวข้อหมายเลข 1 ให้ ใครได้หมายเลข 2 ก็เอาหัวข้อ"
    },
    {
      "message_id": 437,
      "agent_id": 15,
      "delay": 13.769,
      "onscreen_delay": 9.34,
      "typing_delay": 4.429,
      "typing_duration": 18.74,
      "wpm": 22,
      "message": "หมายเลข 2 ให้ เอากระดาษไปแลก "
    },
    {
      "message_id": 438,
      "agent_id": 16,
      "delay": 14.735,
      "onscreen_delay": 7.296,
      "typing_delay": 7.439,
      "typing_duration": 11.04,
      "wpm": 18,
      "message": "กระดาษหมายเลข"
    },
    {
      "message_id": 439,
      "agent_id": 13,
      "delay": 10.734,
      "onscreen_delay": 6.204,
      "typing_delay": 4.53,
      "typing_duration": 8.999,
      "wpm": 33,
      "message": "ไปแลกกับพี่ปอยนะครับ "
    },
    {
      "message_id": 440,
      "agent_id": 14,
      "delay": 6.733,
      "onscreen_delay": 0.281,
      "typing_delay": 6.452,
      "typing_duration": 13.143,
      "wpm": 23,
      "message": "ให้โอกาสถามนะครับว่า "
    },
    {
      "message_id": 441,
      "agent_id": 15,
      "delay": 9.143,
      "onscreen_delay": 4.313,
      "typing_delay": 4.83,
      "typing_duration": 17.483,
      "wpm": 23,
      "message": "ใน... เดี๋ยวได้เอกสารไปแล้ว "
    },
    {
      "message_id": 442,
      "agent_id": 16,
      "delay": 13.482,
      "onscreen_delay": 8.114,
      "typing_delay": 5.368,
      "typing_duration": 12.443,
      "wpm": 36,
      "message": "เดี๋ยวดูแล้วสงสัยตรง Field ไหน "
    },
    {
      "message_id": 443,
      "agent_id": 13,
      "delay": 9.481,
      "onscreen_delay": 5.117,
      "typing_delay": 4.364,
      "typing_duration": 9.02,
      "wpm": 15,
      "message": "ถามสะก่อน "
    },
    {
      "message_id": 444,
      "agent_id": 14,
      "delay": 5.712,
      "onscreen_delay": 0,
      "typing_delay": 5.712,
      "typing_duration": 10.996,
      "wpm": 10,
      "message": "ใช่ ๆ ๆ "
    },
    {
      "message_id": 445,
      "agent_id": 15,
      "delay": 6.994,
      "onscreen_delay": 1.414,
      "typing_delay": 5.58,
      "typing_duration": 16.174,
      "wpm": 21,
      "message": "ตัวตารางข้อมูลมีให้แล้ว "
    },
    {
      "message_id": 446,
      "agent_id": 16,
      "delay": 12.171,
      "onscreen_delay": 6.964,
      "typing_delay": 5.207,
      "typing_duration": 11.72,
      "wpm": 28,
      "message": "แล้วไปทำ Form ที่เพิ่ม "
    },
    {
      "message_id": 447,
      "agent_id": 13,
      "delay": 8.171,
      "onscreen_delay": 3.258,
      "typing_delay": 4.913,
      "typing_duration": 15.995,
      "wpm": 21,
      "message": "ก็จะมีทำ Form ใช่ไหมคะ "
    },
    {
      "message_id": 448,
      "agent_id": 14,
      "delay": 11.993,
      "onscreen_delay": 6.964,
      "typing_delay": 5.029,
      "typing_duration": 12.669,
      "wpm": 39,
      "message": "เห็นไหม ก็ต้องไปสร้างถูกไหม คือมี"
    },
    {
      "message_id": 449,
      "agent_id": 15,
      "delay": 8.668,
      "onscreen_delay": 4.051,
      "typing_delay": 4.617,
      "typing_duration": 15.949,
      "wpm": 26,
      "message": "ตัวตารางข้อมูลให้ แต่เราต้อง"
    },
    {
      "message_id": 450,
      "agent_id": 16,
      "delay": 11.948,
      "onscreen_delay": 6.942,
      "typing_delay": 5.006,
      "typing_duration": 9.542,
      "wpm": 28,
      "message": "ไปสร้างลงใน Access "
    },
    {
      "message_id": 451,
      "agent_id": 13,
      "delay": 7.934,
      "onscreen_delay": 2.689,
      "typing_delay": 5.245,
      "typing_duration": 12.744,
      "wpm": 15,
      "message": "ถูกไหม แล้วก็"
    },
    {
      "message_id": 452,
      "agent_id": 14,
      "delay": 8.744,
      "onscreen_delay": 4.681,
      "typing_delay": 4.063,
      "typing_duration": 14.265,
      "wpm": 36,
      "message": "สร้าง Report หรือรายงาน และสุดท้าย"
    },
    {
      "message_id": 453,
      "agent_id": 15,
      "delay": 10.264,
      "onscreen_delay": 5.708,
      "typing_delay": 4.556,
      "typing_duration": 19.003,
      "wpm": 35,
      "message": "จะต้องกรอกข้อมูลเอง แต่ตัวข้อมูลที่จะกรอก เร"
    },
    {
      "message_id": 454,
      "agent_id": 16,
      "delay": 14.987,
      "onscreen_delay": 8.601,
      "typing_delay": 6.386,
      "typing_duration": 10.48,
      "wpm": 34,
      "message": "แต่ตัวข้อมูลที่เราจะกรอก "
    },
    {
      "message_id": 455,
      "agent_id": 13,
      "delay": 10.987,
      "onscreen_delay": 6.596,
      "typing_delay": 4.391,
      "typing_duration": 11.515,
      "wpm": 27,
      "message": "ต้องไป 50 Record นะคะ "
    },
    {
      "message_id": 456,
      "agent_id": 14,
      "delay": 7.514,
      "onscreen_delay": 3.1,
      "typing_delay": 4.414,
      "typing_duration": 17.68,
      "wpm": 33,
      "message": "ข้อมูลที่กรอกต้องได้ 50 Record เช็กง่าย "
    },
    {
      "message_id": 457,
      "agent_id": 15,
      "delay": 13.679,
      "onscreen_delay": 9.274,
      "typing_delay": 4.405,
      "typing_duration": 17.077,
      "wpm": 27,
      "message": "ไม่ได้เช็กยากเลย เวลาเช็กข้อมูล "
    },
    {
      "message_id": 458,
      "agent_id": 16,
      "delay": 13.075,
      "onscreen_delay": 7.708,
      "typing_delay": 5.367,
      "typing_duration": 12.896,
      "wpm": 36,
      "message": "เพราะเหมือนพอเปิด Access แบบนี้ "
    },
    {
      "message_id": 459,
      "agent_id": 13,
      "delay": 9.074,
      "onscreen_delay": 0.751,
      "typing_delay": 8.323,
      "typing_duration": 9.846,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 460,
      "agent_id": 14,
      "delay": 5.846,
      "onscreen_delay": 1.776,
      "typing_delay": 4.07,
      "typing_duration": 9.325,
      "wpm": 26,
      "message": "เหมือนถ้าเราเปิด "
    },
    {
      "message_id": 461,
      "agent_id": 15,
      "delay": 6.286,
      "onscreen_delay": 0,
      "typing_delay": 6.286,
      "typing_duration": 16.749,
      "wpm": 12,
      "message": "นี่ เห็นไหมคะ "
    },
    {
      "message_id": 462,
      "agent_id": 16,
      "delay": 12.748,
      "onscreen_delay": 7.089,
      "typing_delay": 5.659,
      "typing_duration": 13.502,
      "wpm": 28,
      "message": "จำนวน Record โชว์อยู่แล้ว "
    },
    {
      "message_id": 463,
      "agent_id": 13,
      "delay": 9.501,
      "onscreen_delay": 4.987,
      "typing_delay": 4.514,
      "typing_duration": 19,
      "wpm": 31,
      "message": "1-2 อย่างนี้ แสดงว่ามี 2 Record แสดงว่า"
    },
    {
      "message_id": 464,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 11.007,
      "typing_delay": 3.992,
      "typing_duration": 17.024,
      "wpm": 53,
      "message": "ทั้งหมด 2 Record อย่างนี้ ไม่ได้เช็กยากเลยนะ เพราะฉะนั้นกรอก"
    },
    {
      "message_id": 465,
      "agent_id": 15,
      "delay": 13.013,
      "onscreen_delay": 8.529,
      "typing_delay": 4.484,
      "typing_duration": 11.167,
      "wpm": 8,
      "message": "ให้ครบ "
    },
    {
      "message_id": 466,
      "agent_id": 16,
      "delay": 9.011,
      "onscreen_delay": 3.561,
      "typing_delay": 5.45,
      "typing_duration": 13.934,
      "wpm": 36,
      "message": "เดี๋ยวรอพี่ปอย print แจกแป๊บหนึ่ง "
    },
    {
      "message_id": 467,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 468,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 469,
      "agent_id": 15,
      "delay": 14.999,
      "onscreen_delay": 1.605,
      "typing_delay": 13.394,
      "typing_duration": 13.394,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 470,
      "agent_id": 16,
      "delay": 10.997,
      "onscreen_delay": 2.617,
      "typing_delay": 8.38,
      "typing_duration": 8.38,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 471,
      "agent_id": 13,
      "delay": 9.462,
      "onscreen_delay": 0,
      "typing_delay": 9.462,
      "typing_duration": 9.462,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 472,
      "agent_id": 14,
      "delay": 5.46,
      "onscreen_delay": 1.071,
      "typing_delay": 4.389,
      "typing_duration": 13.781,
      "wpm": 53,
      "message": "เหมือนกรณีตัวอย่างตารางนี้ ของกลุ่มที่ 1 อย่างนี้ "
    },
    {
      "message_id": 473,
      "agent_id": 15,
      "delay": 9.779,
      "onscreen_delay": 0.155,
      "typing_delay": 9.624,
      "typing_duration": 19.001,
      "wpm": 4,
      "message": "Disca"
    },
    {
      "message_id": 474,
      "agent_id": 16,
      "delay": 14.998,
      "onscreen_delay": 9.949,
      "typing_delay": 5.049,
      "typing_duration": 11.609,
      "wpm": 34,
      "message": "ก็ต้องเขียนให้เห็นนะคะ ว่า"
    },
    {
      "message_id": 475,
      "agent_id": 13,
      "delay": 10.997,
      "onscreen_delay": 5.994,
      "typing_delay": 5.003,
      "typing_duration": 15.565,
      "wpm": 31,
      "message": "คำอธิบายคืออะไร ต้องกรอกลงไปด้วย "
    },
    {
      "message_id": 476,
      "agent_id": 14,
      "delay": 11.563,
      "onscreen_delay": 2.343,
      "typing_delay": 9.22,
      "typing_duration": 9.22,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 477,
      "agent_id": 15,
      "delay": 7.562,
      "onscreen_delay": 2.294,
      "typing_delay": 5.268,
      "typing_duration": 18.592,
      "wpm": 16,
      "message": "มันมีประโยชน์อย่างไร "
    },
    {
      "message_id": 478,
      "agent_id": 16,
      "delay": 14.592,
      "onscreen_delay": 9.801,
      "typing_delay": 4.791,
      "typing_duration": 13.692,
      "wpm": 49,
      "message": "ไอ้ตัว Field นี้ สำหรับกรอกอะไรจะได้ไม่งงด้วย "
    },
    {
      "message_id": 479,
      "agent_id": 13,
      "delay": 10.591,
      "onscreen_delay": 4.981,
      "typing_delay": 5.61,
      "typing_duration": 15.298,
      "wpm": 29,
      "message": "เวลาไปกรอกจะได้ไม่งงด้วย เพราะ"
    },
    {
      "message_id": 480,
      "agent_id": 14,
      "delay": 11.297,
      "onscreen_delay": 6.638,
      "typing_delay": 4.659,
      "typing_duration": 18.17,
      "wpm": 34,
      "message": "ภาษาอังกฤษก็ค่อนข้างอ่อนแอกันก็รู้กันอยู่ "
    },
    {
      "message_id": 481,
      "agent_id": 15,
      "delay": 14.168,
      "onscreen_delay": 9.405,
      "typing_delay": 4.763,
      "typing_duration": 18.017,
      "wpm": 27,
      "message": "เพราะฉะนั้นก็ควรใส่คำอธิบายไปด้วย "
    },
    {
      "message_id": 482,
      "agent_id": 16,
      "delay": 14.016,
      "onscreen_delay": 8.264,
      "typing_delay": 5.752,
      "typing_duration": 9.015,
      "wpm": 37,
      "message": "มันก็จะมีมาให้อยู่แล้ว "
    },
    {
      "message_id": 483,
      "agent_id": 13,
      "delay": 10.013,
      "onscreen_delay": 5.788,
      "typing_delay": 4.225,
      "typing_duration": 17.616,
      "wpm": 41,
      "message": "เรามีหน้าที่แค่ไปสร้างตารางใน Access เท่านั้นเอง"
    },
    {
      "message_id": 484,
      "agent_id": 14,
      "delay": 13.615,
      "onscreen_delay": 8.783,
      "typing_delay": 4.832,
      "typing_duration": 11.222,
      "wpm": 13,
      "message": "นะคะ เพราะ"
    },
    {
      "message_id": 485,
      "agent_id": 15,
      "delay": 9.613,
      "onscreen_delay": 4.988,
      "typing_delay": 4.625,
      "typing_duration": 16.693,
      "wpm": 29,
      "message": "บอกแล้วว่าในการใช้คะแนน เราดูที่"
    },
    {
      "message_id": 486,
      "agent_id": 16,
      "delay": 12.692,
      "onscreen_delay": 7.154,
      "typing_delay": 5.538,
      "typing_duration": 9.924,
      "wpm": 42,
      "message": "ความถูกต้องของข้อมูลเป็นหลัก"
    },
    {
      "message_id": 487,
      "agent_id": 13,
      "delay": 8.691,
      "onscreen_delay": 3.603,
      "typing_delay": 5.088,
      "typing_duration": 14.128,
      "wpm": 35,
      "message": "ส่วนความเรียบร้อยกับความสวยงามนี่ "
    },
    {
      "message_id": 488,
      "agent_id": 14,
      "delay": 10.12,
      "onscreen_delay": 5.5,
      "typing_delay": 4.62,
      "typing_duration": 16.439,
      "wpm": 36,
      "message": "ตามมา เพราะว่ากรอกข้อมูลไม่ถูก ไอ้พวกนี้"
    },
    {
      "message_id": 489,
      "agent_id": 15,
      "delay": 12.439,
      "onscreen_delay": 7.621,
      "typing_delay": 4.818,
      "typing_duration": 15.011,
      "wpm": 35,
      "message": "ก็ไม่มีประโยชน์อยู่แล้ว นี่อย่างนี้ "
    },
    {
      "message_id": 490,
      "agent_id": 16,
      "delay": 11.01,
      "onscreen_delay": 6.711,
      "typing_delay": 4.299,
      "typing_duration": 10.309,
      "wpm": 54,
      "message": "ความซวยกับความไอ้นี้วัดทีหลังอยู่แล้ว "
    },
    {
      "message_id": 491,
      "agent_id": 13,
      "delay": 8.366,
      "onscreen_delay": 0,
      "typing_delay": 8.366,
      "typing_duration": 8.366,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 492,
      "agent_id": 14,
      "delay": 8.487,
      "onscreen_delay": 0,
      "typing_delay": 8.487,
      "typing_duration": 8.487,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 493,
      "agent_id": 15,
      "delay": 6.15,
      "onscreen_delay": 0,
      "typing_delay": 6.15,
      "typing_duration": 11.281,
      "wpm": 21,
      "message": "นี่ ๆ ยกตัวอย่าง "
    },
    {
      "message_id": 494,
      "agent_id": 16,
      "delay": 7.278,
      "onscreen_delay": 2.97,
      "typing_delay": 4.308,
      "typing_duration": 9.353,
      "wpm": 38,
      "message": "อย่างเช่น วันเดือนปีเกิด "
    },
    {
      "message_id": 495,
      "agent_id": 13,
      "delay": 5.351,
      "onscreen_delay": 0.685,
      "typing_delay": 4.666,
      "typing_duration": 16.806,
      "wpm": 28,
      "message": "แต่ความจริง เราจะต้องเป็นอะไรคะ "
    },
    {
      "message_id": 496,
      "agent_id": 14,
      "delay": 12.791,
      "onscreen_delay": 8.065,
      "typing_delay": 4.726,
      "typing_duration": 13.263,
      "wpm": 38,
      "message": "ชนิดของข้อมูลควรจะเป็น Date ถูกไหม "
    },
    {
      "message_id": 497,
      "agent_id": 15,
      "delay": 9.256,
      "onscreen_delay": 3.759,
      "typing_delay": 5.497,
      "typing_duration": 19,
      "wpm": 21,
      "message": "ในตัวอย่างเขาตั้งเป็น Vacj"
    },
    {
      "message_id": 498,
      "agent_id": 16,
      "delay": 15,
      "onscreen_delay": 10.336,
      "typing_delay": 4.664,
      "typing_duration": 11.347,
      "wpm": 40,
      "message": "แบบยาวไม่เอา เราควรจะเป็น date "
    },
    {
      "message_id": 499,
      "agent_id": 13,
      "delay": 10.999,
      "onscreen_delay": 6.233,
      "typing_delay": 4.766,
      "typing_duration": 15.24,
      "wpm": 25,
      "message": "นะคะ วันที่ ชนิดของข้อมูล"
    },
    {
      "message_id": 500,
      "agent_id": 14,
      "delay": 11.239,
      "onscreen_delay": 7.237,
      "typing_delay": 4.002,
      "typing_duration": 14.257,
      "wpm": 32,
      "message": "ควรจะเป็นวันที่อย่างนี้เป็นต้น "
    },
    {
      "message_id": 501,
      "agent_id": 15,
      "delay": 10.256,
      "onscreen_delay": 4.503,
      "typing_delay": 5.753,
      "typing_duration": 16.798,
      "wpm": 15,
      "message": "ให้ช่วยกันตรวจสอบ"
    },
    {
      "message_id": 502,
      "agent_id": 16,
      "delay": 12.796,
      "onscreen_delay": 7.965,
      "typing_delay": 4.831,
      "typing_duration": 10.952,
      "wpm": 33,
      "message": "ด้วย บางทีมันใส่มานะ คือ"
    },
    {
      "message_id": 503,
      "agent_id": 13,
      "delay": 8.795,
      "onscreen_delay": 3.638,
      "typing_delay": 5.157,
      "typing_duration": 12.398,
      "wpm": 30,
      "message": "นี่ อย่างนี้ถูก ตัวนี้ถูก "
    },
    {
      "message_id": 504,
      "agent_id": 14,
      "delay": 8.397,
      "onscreen_delay": 4.399,
      "typing_delay": 3.998,
      "typing_duration": 14.713,
      "wpm": 46,
      "message": "ใส่เป็นวันที่ ถูกต้อง วันที่ก็ควรจะเป็นวันที่"
    },
    {
      "message_id": 505,
      "agent_id": 15,
      "delay": 10.712,
      "onscreen_delay": 6.176,
      "typing_delay": 4.536,
      "typing_duration": 8.607,
      "wpm": 21,
      "message": "อย่างนี้นะคะ "
    },
    {
      "message_id": 506,
      "agent_id": 16,
      "delay": 9.044,
      "onscreen_delay": 0,
      "typing_delay": 9.044,
      "typing_duration": 9.044,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 507,
      "agent_id": 13,
      "delay": 5.66,
      "onscreen_delay": 0,
      "typing_delay": 5.66,
      "typing_duration": 18.381,
      "wpm": 20,
      "message": "เพราะอันนี้เอามาก็เหมือน"
    },
    {
      "message_id": 508,
      "agent_id": 14,
      "delay": 14.38,
      "onscreen_delay": 10.272,
      "typing_delay": 4.108,
      "typing_duration": 14.531,
      "wpm": 50,
      "message": "วิเคราะห์ข้อมูลเบื้องต้น ยังไม่ได้ลงลึก เพราะถ้า"
    },
    {
      "message_id": 509,
      "agent_id": 15,
      "delay": 10.529,
      "onscreen_delay": 5.732,
      "typing_delay": 4.797,
      "typing_duration": 18.921,
      "wpm": 33,
      "message": "เจอจริง ๆ แล้วมันไม่ใช่ เราก็มาเปลี่ยนได้ "
    },
    {
      "message_id": 510,
      "agent_id": 16,
      "delay": 14.919,
      "onscreen_delay": 9.927,
      "typing_delay": 4.992,
      "typing_duration": 10.094,
      "wpm": 25,
      "message": "ทีนี่ของข้อมูลนี้ "
    },
    {
      "message_id": 511,
      "agent_id": 13,
      "delay": 10.918,
      "onscreen_delay": 5.934,
      "typing_delay": 4.984,
      "typing_duration": 14.58,
      "wpm": 37,
      "message": "ดูจากรูปแบบในตัว Access เป็นหลักนะคะ "
    },
    {
      "message_id": 512,
      "agent_id": 14,
      "delay": 12.624,
      "onscreen_delay": 0,
      "typing_delay": 12.624,
      "typing_duration": 12.624,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 513,
      "agent_id": 15,
      "delay": 8.624,
      "onscreen_delay": 0.778,
      "typing_delay": 7.846,
      "typing_duration": 18.411,
      "wpm": 6,
      "message": "เห็นไหม"
    },
    {
      "message_id": 514,
      "agent_id": 16,
      "delay": 14.409,
      "onscreen_delay": 7.538,
      "typing_delay": 6.871,
      "typing_duration": 10.386,
      "wpm": 25,
      "message": "ชนิดของข้อมูลต้อง "
    },
    {
      "message_id": 515,
      "agent_id": 13,
      "delay": 10.409,
      "onscreen_delay": 5.925,
      "typing_delay": 4.484,
      "typing_duration": 12.669,
      "wpm": 28,
      "message": "นะคะ แล้วก็ขนาด ใช่ไหมคะ "
    },
    {
      "message_id": 516,
      "agent_id": 14,
      "delay": 8.669,
      "onscreen_delay": 3.795,
      "typing_delay": 4.874,
      "typing_duration": 13.32,
      "wpm": 24,
      "message": "ขนาดให้ตรงนะคะ ให้ตรง "
    },
    {
      "message_id": 517,
      "agent_id": 15,
      "delay": 9.303,
      "onscreen_delay": 4.455,
      "typing_delay": 4.848,
      "typing_duration": 13.182,
      "wpm": 8,
      "message": "หรือ... "
    },
    {
      "message_id": 518,
      "agent_id": 16,
      "delay": 9.182,
      "onscreen_delay": 3.43,
      "typing_delay": 5.752,
      "typing_duration": 9.867,
      "wpm": 35,
      "message": "บางตัวเหมือนตรงบางอย่าง "
    },
    {
      "message_id": 519,
      "agent_id": 13,
      "delay": 5.865,
      "onscreen_delay": 1.336,
      "typing_delay": 4.529,
      "typing_duration": 19.001,
      "wpm": 27,
      "message": "เลขบัตรประชาชนนี่ ความจริงมันจะ้อง"
    },
    {
      "message_id": 520,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 10.513,
      "typing_delay": 4.487,
      "typing_duration": 16.166,
      "wpm": 38,
      "message": "17 หลักใช่ไหม เราก็ต้องแก้ ความจริงมัน 13 "
    },
    {
      "message_id": 521,
      "agent_id": 15,
      "delay": 12.165,
      "onscreen_delay": 7.382,
      "typing_delay": 4.783,
      "typing_duration": 16.709,
      "wpm": 40,
      "message": "ในตัวอย่าง มัน 17 หลัก มันไม่ถูกก็แก้เสียนะคะ "
    },
    {
      "message_id": 522,
      "agent_id": 16,
      "delay": 15.319,
      "onscreen_delay": 0,
      "typing_delay": 15.319,
      "typing_duration": 15.319,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 523,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 524,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 6.394,
      "typing_delay": 8.605,
      "typing_duration": 10.034,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 525,
      "agent_id": 15,
      "delay": 10.996,
      "onscreen_delay": 6.294,
      "typing_delay": 4.702,
      "typing_duration": 16.158,
      "wpm": 27,
      "message": "นี่ เหมือน วันเดือนปีเกิด นี่"
    },
    {
      "message_id": 526,
      "agent_id": 16,
      "delay": 12.156,
      "onscreen_delay": 7.176,
      "typing_delay": 4.98,
      "typing_duration": 14.076,
      "wpm": 52,
      "message": "ชนิดของข้อมูลควรจะเป็นของ Date หรือ วันที่นั้นเอง "
    },
    {
      "message_id": 527,
      "agent_id": 13,
      "delay": 10.075,
      "onscreen_delay": 5.088,
      "typing_delay": 4.987,
      "typing_duration": 9.674,
      "wpm": 28,
      "message": "ก็ต้องแก้นะคะ ปรับ "
    },
    {
      "message_id": 528,
      "agent_id": 14,
      "delay": 6.069,
      "onscreen_delay": 1.516,
      "typing_delay": 4.553,
      "typing_duration": 15.355,
      "wpm": 39,
      "message": "ข้อมูลตัวไหนแก้ ก็เขียนลงไปในตารางที่เรา"
    },
    {
      "message_id": 529,
      "agent_id": 15,
      "delay": 11.354,
      "onscreen_delay": 6.898,
      "typing_delay": 4.456,
      "typing_duration": 17.83,
      "wpm": 33,
      "message": "ได้ไปแล้วด้วย แล้วก็ขีด แล้วก็แก้ข้อมูล"
    },
    {
      "message_id": 530,
      "agent_id": 16,
      "delay": 13.829,
      "onscreen_delay": 9.073,
      "typing_delay": 4.756,
      "typing_duration": 7.994,
      "wpm": 23,
      "message": "ชนิดนั้นลงไป"
    },
    {
      "message_id": 531,
      "agent_id": 13,
      "delay": 9.828,
      "onscreen_delay": 0.183,
      "typing_delay": 9.645,
      "typing_duration": 9.645,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 532,
      "agent_id": 14,
      "delay": 8.739,
      "onscreen_delay": 0,
      "typing_delay": 8.739,
      "typing_duration": 8.739,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 533,
      "agent_id": 15,
      "delay": 12.058,
      "onscreen_delay": 0,
      "typing_delay": 12.058,
      "typing_duration": 12.058,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 534,
      "agent_id": 16,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 535,
      "agent_id": 13,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 536,
      "agent_id": 14,
      "delay": 14.997,
      "onscreen_delay": 6.509,
      "typing_delay": 8.488,
      "typing_duration": 8.488,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 537,
      "agent_id": 15,
      "delay": 10.996,
      "onscreen_delay": 2.099,
      "typing_delay": 8.897,
      "typing_duration": 8.897,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 538,
      "agent_id": 16,
      "delay": 8.33,
      "onscreen_delay": 0,
      "typing_delay": 8.33,
      "typing_duration": 8.33,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 539,
      "agent_id": 13,
      "delay": 6.032,
      "onscreen_delay": 0,
      "typing_delay": 6.032,
      "typing_duration": 18.768,
      "wpm": 26,
      "message": "ตัว Key เรากำหนดที่เป็น Key หลัก"
    },
    {
      "message_id": 540,
      "agent_id": 14,
      "delay": 14.766,
      "onscreen_delay": 10.695,
      "typing_delay": 4.071,
      "typing_duration": 18.571,
      "wpm": 37,
      "message": "ตัวเดียวนะคะ ฟอเรนคีย์ไม่ต้อง กำหนดแค่คีย์หลัก"
    },
    {
      "message_id": 541,
      "agent_id": 15,
      "delay": 14.569,
      "onscreen_delay": 9.825,
      "typing_delay": 4.744,
      "typing_duration": 8.819,
      "wpm": 14,
      "message": "เท่านั้น "
    },
    {
      "message_id": 542,
      "agent_id": 16,
      "delay": 10.568,
      "onscreen_delay": 2.335,
      "typing_delay": 8.233,
      "typing_duration": 8.233,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 543,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 544,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 545,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 4.923,
      "typing_delay": 10.077,
      "typing_duration": 10.077,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 546,
      "agent_id": 16,
      "delay": 10.997,
      "onscreen_delay": 2.67,
      "typing_delay": 8.327,
      "typing_duration": 8.327,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 547,
      "agent_id": 13,
      "delay": 8.798,
      "onscreen_delay": 0,
      "typing_delay": 8.798,
      "typing_duration": 10.562,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 548,
      "agent_id": 14,
      "delay": 6.56,
      "onscreen_delay": 1.639,
      "typing_delay": 4.921,
      "typing_duration": 18.62,
      "wpm": 39,
      "message": "เหมือนตัวอย่างนี้ เบอร์โทรศัพท์ใส่แค่ 10 อย่างนี้"
    },
    {
      "message_id": 549,
      "agent_id": 15,
      "delay": 14.618,
      "onscreen_delay": 10.267,
      "typing_delay": 4.351,
      "typing_duration": 15.839,
      "wpm": 24,
      "message": "ไม่ได้นะคะ ไม่ถูก แก้นะคะ "
    },
    {
      "message_id": 550,
      "agent_id": 16,
      "delay": 11.839,
      "onscreen_delay": 6.235,
      "typing_delay": 5.604,
      "typing_duration": 9.271,
      "wpm": 37,
      "message": "ก็ต้องแก้ให้ถูกต้องด้วย "
    },
    {
      "message_id": 551,
      "agent_id": 13,
      "delay": 8.092,
      "onscreen_delay": 0,
      "typing_delay": 8.092,
      "typing_duration": 8.092,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 552,
      "agent_id": 14,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 553,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 6.326,
      "typing_delay": 8.677,
      "typing_duration": 8.677,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 554,
      "agent_id": 16,
      "delay": 13.485,
      "onscreen_delay": 0,
      "typing_delay": 13.485,
      "typing_duration": 13.485,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 555,
      "agent_id": 13,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 556,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 557,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 5.105,
      "typing_delay": 9.895,
      "typing_duration": 9.895,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 558,
      "agent_id": 16,
      "delay": 10.997,
      "onscreen_delay": 4.319,
      "typing_delay": 6.678,
      "typing_duration": 10.57,
      "wpm": 20,
      "message": "ถ้าใครได้กลุ่ม "
    },
    {
      "message_id": 559,
      "agent_id": 13,
      "delay": 6.993,
      "onscreen_delay": 1.382,
      "typing_delay": 5.611,
      "typing_duration": 15.035,
      "wpm": 29,
      "message": "กลุ่มร้านอาหารนี่ ดูดี ๆ นะคะ "
    },
    {
      "message_id": 560,
      "agent_id": 14,
      "delay": 11.034,
      "onscreen_delay": 6.944,
      "typing_delay": 4.09,
      "typing_duration": 11.446,
      "wpm": 31,
      "message": "ตรงที่บอกว่าสถานะนี่ ตรง"
    },
    {
      "message_id": 561,
      "agent_id": 15,
      "delay": 7.445,
      "onscreen_delay": 2.936,
      "typing_delay": 4.509,
      "typing_duration": 13.347,
      "wpm": 16,
      "message": "ข้อมูลสถานะนี่ "
    },
    {
      "message_id": 562,
      "agent_id": 16,
      "delay": 9.34,
      "onscreen_delay": 2.958,
      "typing_delay": 6.382,
      "typing_duration": 14.479,
      "wpm": 25,
      "message": "Yes กับ No ให้สร้าง Form "
    },
    {
      "message_id": 563,
      "agent_id": 13,
      "delay": 10.478,
      "onscreen_delay": 6.029,
      "typing_delay": 4.449,
      "typing_duration": 13.513,
      "wpm": 38,
      "message": "แบบไหน จำได้แล้วนะคะ บอกไปแล้วนะคะ "
    },
    {
      "message_id": 564,
      "agent_id": 14,
      "delay": 9.512,
      "onscreen_delay": 1.393,
      "typing_delay": 8.119,
      "typing_duration": 10.835,
      "wpm": 15,
      "message": "เพราะฉะนั้น"
    },
    {
      "message_id": 565,
      "agent_id": 15,
      "delay": 6.834,
      "onscreen_delay": 2.4,
      "typing_delay": 4.434,
      "typing_duration": 12.124,
      "wpm": 14,
      "message": "ดูดี ๆ ด้วย "
    },
    {
      "message_id": 566,
      "agent_id": 16,
      "delay": 8.336,
      "onscreen_delay": 0,
      "typing_delay": 8.336,
      "typing_duration": 8.336,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 567,
      "agent_id": 13,
      "delay": 9.115,
      "onscreen_delay": 0,
      "typing_delay": 9.115,
      "typing_duration": 9.115,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 568,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 569,
      "agent_id": 15,
      "delay": 14.998,
      "onscreen_delay": 6.449,
      "typing_delay": 8.549,
      "typing_duration": 8.549,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 570,
      "agent_id": 16,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 571,
      "agent_id": 13,
      "delay": 14.997,
      "onscreen_delay": 6.349,
      "typing_delay": 8.648,
      "typing_duration": 8.648,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 572,
      "agent_id": 14,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 573,
      "agent_id": 15,
      "delay": 14.999,
      "onscreen_delay": 1.707,
      "typing_delay": 13.292,
      "typing_duration": 13.292,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 574,
      "agent_id": 16,
      "delay": 13.344,
      "onscreen_delay": 0,
      "typing_delay": 13.344,
      "typing_duration": 13.344,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 575,
      "agent_id": 13,
      "delay": 10.294,
      "onscreen_delay": 0,
      "typing_delay": 10.294,
      "typing_duration": 11.147,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 576,
      "agent_id": 14,
      "delay": 7.145,
      "onscreen_delay": 1.025,
      "typing_delay": 6.12,
      "typing_duration": 14.019,
      "wpm": 19,
      "message": "กลุ่มนี้ คือ Buddy "
    },
    {
      "message_id": 577,
      "agent_id": 15,
      "delay": 10.018,
      "onscreen_delay": 3.633,
      "typing_delay": 6.385,
      "typing_duration": 18.257,
      "wpm": 25,
      "message": "อยู่กับใครก็ต้องไปกับคนนั้นเด้อ "
    },
    {
      "message_id": 578,
      "agent_id": 16,
      "delay": 14.247,
      "onscreen_delay": 5.96,
      "typing_delay": 8.287,
      "typing_duration": 8.287,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 579,
      "agent_id": 13,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 580,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 9.718,
      "typing_delay": 5.284,
      "typing_duration": 9.096,
      "wpm": 31,
      "message": "ตกลงกันให้ได้นะครับ "
    },
    {
      "message_id": 581,
      "agent_id": 15,
      "delay": 11.001,
      "onscreen_delay": 2.261,
      "typing_delay": 8.74,
      "typing_duration": 8.74,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 582,
      "agent_id": 16,
      "delay": 7.093,
      "onscreen_delay": 0,
      "typing_delay": 7.093,
      "typing_duration": 11.348,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 583,
      "agent_id": 13,
      "delay": 7.347,
      "onscreen_delay": 2.365,
      "typing_delay": 4.982,
      "typing_duration": 13.557,
      "wpm": 27,
      "message": "ให้ดูของ ของกลุ่มนี้นะคะ "
    },
    {
      "message_id": 584,
      "agent_id": 14,
      "delay": 9.556,
      "onscreen_delay": 5.245,
      "typing_delay": 4.311,
      "typing_duration": 14.032,
      "wpm": 35,
      "message": "กลุ่มที่ ทำไมเสียงมันเป็นอย่างนี้"
    },
    {
      "message_id": 585,
      "agent_id": 15,
      "delay": 10.03,
      "onscreen_delay": 5.027,
      "typing_delay": 5.003,
      "typing_duration": 17.377,
      "wpm": 16,
      "message": "ล่ะปอย กลุ่มที่ 4 ๆ "
    },
    {
      "message_id": 586,
      "agent_id": 16,
      "delay": 13.376,
      "onscreen_delay": 5.922,
      "typing_delay": 7.454,
      "typing_duration": 13.355,
      "wpm": 35,
      "message": "สถานะการใช้งานที่มากกว่า 2 ช่อง "
    },
    {
      "message_id": 587,
      "agent_id": 13,
      "delay": 9.375,
      "onscreen_delay": 3.112,
      "typing_delay": 6.263,
      "typing_duration": 8.54,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 588,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 589,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 6.249,
      "typing_delay": 8.751,
      "typing_duration": 18.164,
      "wpm": 18,
      "message": "เดี๋ยวนะ แป้๊บหนึ่งค่ะ "
    },
    {
      "message_id": 590,
      "agent_id": 16,
      "delay": 14.162,
      "onscreen_delay": 7.031,
      "typing_delay": 7.131,
      "typing_duration": 10.15,
      "wpm": 19,
      "message": "เสียงลำโพงมัน"
    },
    {
      "message_id": 591,
      "agent_id": 13,
      "delay": 10.157,
      "onscreen_delay": 5.363,
      "typing_delay": 4.794,
      "typing_duration": 12.626,
      "wpm": 25,
      "message": "ฝนมันตก มีฝนตก สำหรับ"
    },
    {
      "message_id": 592,
      "agent_id": 14,
      "delay": 8.625,
      "onscreen_delay": 4.522,
      "typing_delay": 4.103,
      "typing_duration": 12.79,
      "wpm": 41,
      "message": "ใครที่ได้กลุ่มที่ 4 ดูสถานะที่มันมี"
    },
    {
      "message_id": 593,
      "agent_id": 15,
      "delay": 8.788,
      "onscreen_delay": 4.293,
      "typing_delay": 4.495,
      "typing_duration": 11.431,
      "wpm": 34,
      "message": "มากกว่า 2 สถานะนี้ เห็นไหม "
    },
    {
      "message_id": 594,
      "agent_id": 16,
      "delay": 7.43,
      "onscreen_delay": 2.84,
      "typing_delay": 4.59,
      "typing_duration": 8.954,
      "wpm": 35,
      "message": "0 1 2 3 อันนี้ใช้วิธี "
    },
    {
      "message_id": 595,
      "agent_id": 13,
      "delay": 6.713,
      "onscreen_delay": 0,
      "typing_delay": 6.713,
      "typing_duration": 14.462,
      "wpm": 27,
      "message": "เลือกตัวนี้นะคะ เลือก Form "
    },
    {
      "message_id": 596,
      "agent_id": 14,
      "delay": 10.461,
      "onscreen_delay": 6.369,
      "typing_delay": 4.092,
      "typing_duration": 13.348,
      "wpm": 45,
      "message": "ที่เป็นรูป อ้าว เมื่อกี้ยังไม่ได้เปิดหรอ "
    },
    {
      "message_id": 597,
      "agent_id": 15,
      "delay": 9.347,
      "onscreen_delay": 0.507,
      "typing_delay": 8.84,
      "typing_duration": 8.84,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 598,
      "agent_id": 16,
      "delay": 8.386,
      "onscreen_delay": 0,
      "typing_delay": 8.386,
      "typing_duration": 8.386,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 599,
      "agent_id": 13,
      "delay": 5.732,
      "onscreen_delay": 0,
      "typing_delay": 5.732,
      "typing_duration": 17.945,
      "wpm": 24,
      "message": "นี่ ๆ ๆ เลือก Form ที่มันเป็น "
    },
    {
      "message_id": 600,
      "agent_id": 14,
      "delay": 13.945,
      "onscreen_delay": 8.349,
      "typing_delay": 5.596,
      "typing_duration": 9.472,
      "wpm": 19,
      "message": "เดี๋ยวนะครับ "
    },
    {
      "message_id": 601,
      "agent_id": 15,
      "delay": 9.944,
      "onscreen_delay": 0.543,
      "typing_delay": 9.401,
      "typing_duration": 9.401,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 602,
      "agent_id": 16,
      "delay": 8.564,
      "onscreen_delay": 0,
      "typing_delay": 8.564,
      "typing_duration": 8.564,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 603,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 604,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 6.743,
      "typing_delay": 8.258,
      "typing_duration": 8.258,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 605,
      "agent_id": 15,
      "delay": 10.997,
      "onscreen_delay": 2.632,
      "typing_delay": 8.365,
      "typing_duration": 8.365,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 606,
      "agent_id": 16,
      "delay": 8.424,
      "onscreen_delay": 0,
      "typing_delay": 8.424,
      "typing_duration": 8.424,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 607,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 608,
      "agent_id": 14,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 609,
      "agent_id": 15,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 610,
      "agent_id": 16,
      "delay": 14.997,
      "onscreen_delay": 6.744,
      "typing_delay": 8.253,
      "typing_duration": 8.253,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 611,
      "agent_id": 13,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 612,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 5.58,
      "typing_delay": 9.422,
      "typing_duration": 9.422,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 613,
      "agent_id": 15,
      "delay": 19.005,
      "onscreen_delay": 0,
      "typing_delay": 19.005,
      "typing_duration": 19.005,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 614,
      "agent_id": 16,
      "delay": 15.004,
      "onscreen_delay": 0.018,
      "typing_delay": 14.986,
      "typing_duration": 14.986,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 615,
      "agent_id": 13,
      "delay": 11.001,
      "onscreen_delay": 2.6,
      "typing_delay": 8.401,
      "typing_duration": 8.401,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 616,
      "agent_id": 14,
      "delay": 7,
      "onscreen_delay": 0.187,
      "typing_delay": 6.813,
      "typing_duration": 14.915,
      "wpm": 14,
      "message": "ต้องเลือกฟอร์ม"
    },
    {
      "message_id": 617,
      "agent_id": 15,
      "delay": 10.913,
      "onscreen_delay": 3.948,
      "typing_delay": 6.965,
      "typing_duration": 18.583,
      "wpm": 31,
      "message": "ที่มีปุ่มตัวเลือกแบบนี้นะครับ ใส่เข้าไป "
    },
    {
      "message_id": 618,
      "agent_id": 16,
      "delay": 14.579,
      "onscreen_delay": 7.803,
      "typing_delay": 6.776,
      "typing_duration": 13.895,
      "wpm": 23,
      "message": "ถ้าใครที่ทำกลุ่มที่ 4 "
    },
    {
      "message_id": 619,
      "agent_id": 13,
      "delay": 10.579,
      "onscreen_delay": 5.638,
      "typing_delay": 4.941,
      "typing_duration": 10.653,
      "wpm": 8,
      "message": "ดูเด้อ "
    },
    {
      "message_id": 620,
      "agent_id": 14,
      "delay": 6.65,
      "onscreen_delay": 2.096,
      "typing_delay": 4.554,
      "typing_duration": 15.365,
      "wpm": 28,
      "message": "นี่ถ้าสถานะมันมีมากเกิน 2 น่ะ "
    },
    {
      "message_id": 621,
      "agent_id": 15,
      "delay": 11.365,
      "onscreen_delay": 6.568,
      "typing_delay": 4.797,
      "typing_duration": 19.003,
      "wpm": 25,
      "message": "เวลาเลือก Form ให้เลือกรูปแบบนี้ "
    },
    {
      "message_id": 622,
      "agent_id": 16,
      "delay": 14.99,
      "onscreen_delay": 9.009,
      "typing_delay": 5.981,
      "typing_duration": 10.338,
      "wpm": 39,
      "message": "เลือกรูปแบบที่เป็นปุ่มเลือก "
    },
    {
      "message_id": 623,
      "agent_id": 13,
      "delay": 10.989,
      "onscreen_delay": 5.947,
      "typing_delay": 5.042,
      "typing_duration": 11.604,
      "wpm": 32,
      "message": "ปุ่มตัวเลือกนะคะ ดูด้วย ๆ "
    },
    {
      "message_id": 624,
      "agent_id": 14,
      "delay": 7.604,
      "onscreen_delay": 1.328,
      "typing_delay": 6.276,
      "typing_duration": 9.318,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 625,
      "agent_id": 15,
      "delay": 9.796,
      "onscreen_delay": 0,
      "typing_delay": 9.796,
      "typing_duration": 9.796,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 626,
      "agent_id": 16,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 627,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 628,
      "agent_id": 14,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 629,
      "agent_id": 15,
      "delay": 14.997,
      "onscreen_delay": 3.372,
      "typing_delay": 11.625,
      "typing_duration": 11.625,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 630,
      "agent_id": 16,
      "delay": 10.991,
      "onscreen_delay": 2.815,
      "typing_delay": 8.176,
      "typing_duration": 13.806,
      "wpm": 23,
      "message": "เหมือนจะยังไม่เคยเห็น "
    },
    {
      "message_id": 631,
      "agent_id": 13,
      "delay": 9.804,
      "onscreen_delay": 4.562,
      "typing_delay": 5.242,
      "typing_duration": 15.477,
      "wpm": 28,
      "message": "Form แบบนี้ เดี๋ยวทำให้ดูนะคะ "
    },
    {
      "message_id": 632,
      "agent_id": 14,
      "delay": 11.475,
      "onscreen_delay": 7.287,
      "typing_delay": 4.188,
      "typing_duration": 9.396,
      "wpm": 27,
      "message": "สถานะการส่งสินค้า "
    },
    {
      "message_id": 633,
      "agent_id": 15,
      "delay": 10.464,
      "onscreen_delay": 0,
      "typing_delay": 10.464,
      "typing_duration": 10.464,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 634,
      "agent_id": 16,
      "delay": 6.463,
      "onscreen_delay": 0.862,
      "typing_delay": 5.601,
      "typing_duration": 11.456,
      "wpm": 13,
      "message": "ดูนะคะ ใคร"
    },
    {
      "message_id": 635,
      "agent_id": 13,
      "delay": 7.455,
      "onscreen_delay": 3.163,
      "typing_delay": 4.292,
      "typing_duration": 17.282,
      "wpm": 34,
      "message": "ที่มี ที่เป็นสถานะตัวเลือกแบบนี้ ดูนะคะ "
    },
    {
      "message_id": 636,
      "agent_id": 14,
      "delay": 13.28,
      "onscreen_delay": 9.035,
      "typing_delay": 4.245,
      "typing_duration": 12.498,
      "wpm": 37,
      "message": "เครื่องมือที่ใช้ คือตัวนี้นะลูก "
    },
    {
      "message_id": 637,
      "agent_id": 15,
      "delay": 9.28,
      "onscreen_delay": 4.365,
      "typing_delay": 4.915,
      "typing_duration": 18.197,
      "wpm": 33,
      "message": "ที่บอกว่าเป็น ปุ่มตัวเลือก เห็นหรือเปล่า "
    },
    {
      "message_id": 638,
      "agent_id": 16,
      "delay": 14.196,
      "onscreen_delay": 9.114,
      "typing_delay": 5.082,
      "typing_duration": 11.309,
      "wpm": 31,
      "message": "แล้วก็เหมือน หัวที่เป็น"
    },
    {
      "message_id": 639,
      "agent_id": 13,
      "delay": 10.195,
      "onscreen_delay": 5.663,
      "typing_delay": 4.532,
      "typing_duration": 18.387,
      "wpm": 23,
      "message": "สถานะการ 0 เท่ากับ รอการชำระ"
    },
    {
      "message_id": 640,
      "agent_id": 14,
      "delay": 14.386,
      "onscreen_delay": 9.913,
      "typing_delay": 4.473,
      "typing_duration": 16.233,
      "wpm": 29,
      "message": "ใช่ไหม พอเราเลือก Tool อันนี้มา"
    },
    {
      "message_id": 641,
      "agent_id": 15,
      "delay": 12.232,
      "onscreen_delay": 4.171,
      "typing_delay": 8.061,
      "typing_duration": 10.924,
      "wpm": 10,
      "message": "เห็นไหม "
    },
    {
      "message_id": 642,
      "agent_id": 16,
      "delay": 8.231,
      "onscreen_delay": 3.426,
      "typing_delay": 4.805,
      "typing_duration": 9.39,
      "wpm": 46,
      "message": "มันจะมีข้างหลังให้กรอกข้อความ "
    },
    {
      "message_id": 643,
      "agent_id": 13,
      "delay": 5.389,
      "onscreen_delay": 1.064,
      "typing_delay": 4.325,
      "typing_duration": 13.764,
      "wpm": 40,
      "message": "ข้อความตรงนี้ก็คือ ตรงข้อความข้างหลัง "
    },
    {
      "message_id": 644,
      "agent_id": 14,
      "delay": 9.764,
      "onscreen_delay": 4.924,
      "typing_delay": 4.84,
      "typing_duration": 14.594,
      "wpm": 28,
      "message": "0 เท่ากับ รอการชำระอย่างนี้ "
    },
    {
      "message_id": 645,
      "agent_id": 15,
      "delay": 10.593,
      "onscreen_delay": 5.861,
      "typing_delay": 4.732,
      "typing_duration": 18.078,
      "wpm": 31,
      "message": "เพื่อจะให้ติ๊กเลือกว่า จะเลือกเป็น... "
    },
    {
      "message_id": 646,
      "agent_id": 16,
      "delay": 14.077,
      "onscreen_delay": 5.8,
      "typing_delay": 8.277,
      "typing_duration": 9.29,
      "wpm": 8,
      "message": "ใช่ ๆ "
    },
    {
      "message_id": 647,
      "agent_id": 13,
      "delay": 10.077,
      "onscreen_delay": 5.075,
      "typing_delay": 5.002,
      "typing_duration": 15.122,
      "wpm": 40,
      "message": "อันนี้ชนิดของข้อมูล อีกตารางมันหลบเข้าไป "
    },
    {
      "message_id": 648,
      "agent_id": 14,
      "delay": 11.12,
      "onscreen_delay": 5.369,
      "typing_delay": 5.751,
      "typing_duration": 11.185,
      "wpm": 27,
      "message": "นึกออกนะ อันนี้ก็คือ "
    },
    {
      "message_id": 649,
      "agent_id": 15,
      "delay": 7.185,
      "onscreen_delay": 1.345,
      "typing_delay": 5.84,
      "typing_duration": 14.893,
      "wpm": 27,
      "message": "เราก็ควรจะทำกล่องให้มันก่อน"
    },
    {
      "message_id": 650,
      "agent_id": 16,
      "delay": 10.892,
      "onscreen_delay": 6.452,
      "typing_delay": 4.44,
      "typing_duration": 8.654,
      "wpm": 23,
      "message": "นะคะ กล่องของ"
    },
    {
      "message_id": 651,
      "agent_id": 13,
      "delay": 8.267,
      "onscreen_delay": 0,
      "typing_delay": 8.267,
      "typing_duration": 8.267,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 652,
      "agent_id": 14,
      "delay": 6.724,
      "onscreen_delay": 0,
      "typing_delay": 6.724,
      "typing_duration": 13.036,
      "wpm": 16,
      "message": "ทำกล่องข้อความ"
    },
    {
      "message_id": 653,
      "agent_id": 15,
      "delay": 9.034,
      "onscreen_delay": 4.641,
      "typing_delay": 4.393,
      "typing_duration": 9.453,
      "wpm": 19,
      "message": "อย่างนี้นะคะ "
    },
    {
      "message_id": 654,
      "agent_id": 16,
      "delay": 8.505,
      "onscreen_delay": 0,
      "typing_delay": 8.505,
      "typing_duration": 8.505,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 655,
      "agent_id": 13,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 656,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 7.814,
      "typing_delay": 7.185,
      "typing_duration": 9.469,
      "wpm": 10,
      "message": "ไม่โดน "
    },
    {
      "message_id": 657,
      "agent_id": 15,
      "delay": 10.997,
      "onscreen_delay": 3.099,
      "typing_delay": 7.898,
      "typing_duration": 17.62,
      "wpm": 17,
      "message": "ดูนะคะ ดูวิธีทำสถานะ"
    },
    {
      "message_id": 658,
      "agent_id": 16,
      "delay": 13.62,
      "onscreen_delay": 9.287,
      "typing_delay": 4.333,
      "typing_duration": 11.909,
      "wpm": 42,
      "message": "ที่เป็นตัวเลือก เพราะจะมีบางกลุ่ม"
    },
    {
      "message_id": 659,
      "agent_id": 13,
      "delay": 9.616,
      "onscreen_delay": 4.875,
      "typing_delay": 4.741,
      "typing_duration": 11.297,
      "wpm": 28,
      "message": "ที่มีตัวนี้ วิธีสร้าง "
    },
    {
      "message_id": 660,
      "agent_id": 14,
      "delay": 8.293,
      "onscreen_delay": 0,
      "typing_delay": 8.293,
      "typing_duration": 8.293,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 661,
      "agent_id": 15,
      "delay": 6.881,
      "onscreen_delay": 0,
      "typing_delay": 6.881,
      "typing_duration": 11.154,
      "wpm": 12,
      "message": "ดูนะคะ ดู "
    },
    {
      "message_id": 662,
      "agent_id": 16,
      "delay": 7.152,
      "onscreen_delay": 1.067,
      "typing_delay": 6.085,
      "typing_duration": 9.072,
      "wpm": 10,
      "message": "เดี๋ยว "
    },
    {
      "message_id": 663,
      "agent_id": 13,
      "delay": 7.335,
      "onscreen_delay": 0,
      "typing_delay": 7.335,
      "typing_duration": 14.516,
      "wpm": 14,
      "message": "ขยายมุมมองก่อน "
    },
    {
      "message_id": 664,
      "agent_id": 14,
      "delay": 10.515,
      "onscreen_delay": 4.931,
      "typing_delay": 5.584,
      "typing_duration": 9.38,
      "wpm": 19,
      "message": "View อยู่ไหน "
    },
    {
      "message_id": 665,
      "agent_id": 15,
      "delay": 8.356,
      "onscreen_delay": 0,
      "typing_delay": 8.356,
      "typing_duration": 17.988,
      "wpm": 23,
      "message": "เดี๋ยวขอพื้นที่ข้างล่างนะคะ "
    },
    {
      "message_id": 666,
      "agent_id": 16,
      "delay": 13.986,
      "onscreen_delay": 8.923,
      "typing_delay": 5.063,
      "typing_duration": 8.088,
      "wpm": 30,
      "message": "เอาไปไว้ข้างล่าง "
    },
    {
      "message_id": 667,
      "agent_id": 13,
      "delay": 9.984,
      "onscreen_delay": 4.182,
      "typing_delay": 5.802,
      "typing_duration": 15.033,
      "wpm": 31,
      "message": "ก็คือ เราควรจะสร้างกล่องข้อความ"
    },
    {
      "message_id": 668,
      "agent_id": 14,
      "delay": 11.03,
      "onscreen_delay": 6.314,
      "typing_delay": 4.716,
      "typing_duration": 9.668,
      "wpm": 29,
      "message": "ส่วนหัวมันก่อน เช่น "
    },
    {
      "message_id": 669,
      "agent_id": 15,
      "delay": 8.829,
      "onscreen_delay": 0,
      "typing_delay": 8.829,
      "typing_duration": 8.829,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 670,
      "agent_id": 16,
      "delay": 6.516,
      "onscreen_delay": 0,
      "typing_delay": 6.516,
      "typing_duration": 9.894,
      "wpm": 21,
      "message": "เช่นอันนี้นะคะ "
    },
    {
      "message_id": 671,
      "agent_id": 13,
      "delay": 6.725,
      "onscreen_delay": 0,
      "typing_delay": 6.725,
      "typing_duration": 12.323,
      "wpm": 15,
      "message": "การส่งสินค้า "
    },
    {
      "message_id": 672,
      "agent_id": 14,
      "delay": 8.323,
      "onscreen_delay": 3.906,
      "typing_delay": 4.417,
      "typing_duration": 10.876,
      "wpm": 29,
      "message": "ตรงนี้เราก็จะเขียนว่า "
    },
    {
      "message_id": 673,
      "agent_id": 15,
      "delay": 10.51,
      "onscreen_delay": 0,
      "typing_delay": 10.51,
      "typing_duration": 10.51,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 674,
      "agent_id": 16,
      "delay": 6.51,
      "onscreen_delay": 0.753,
      "typing_delay": 5.757,
      "typing_duration": 10.631,
      "wpm": 24,
      "message": "สถานะการส่งสินค้า "
    },
    {
      "message_id": 675,
      "agent_id": 13,
      "delay": 6.63,
      "onscreen_delay": 1.566,
      "typing_delay": 5.064,
      "typing_duration": 18.99,
      "wpm": 28,
      "message": "ตัวเล็กไปใช่ไหม จะเลือก Font มันนี่ "
    },
    {
      "message_id": 676,
      "agent_id": 14,
      "delay": 14.989,
      "onscreen_delay": 8.455,
      "typing_delay": 6.534,
      "typing_duration": 10.221,
      "wpm": 12,
      "message": "ออกแบบ ๆ "
    },
    {
      "message_id": 677,
      "agent_id": 15,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 678,
      "agent_id": 16,
      "delay": 15.002,
      "onscreen_delay": 5.192,
      "typing_delay": 9.81,
      "typing_duration": 9.81,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 679,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 680,
      "agent_id": 14,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 681,
      "agent_id": 15,
      "delay": 14.998,
      "onscreen_delay": 2.14,
      "typing_delay": 12.858,
      "typing_duration": 12.858,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 682,
      "agent_id": 16,
      "delay": 10.996,
      "onscreen_delay": 0.638,
      "typing_delay": 10.358,
      "typing_duration": 10.358,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 683,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 684,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 9.542,
      "typing_delay": 5.457,
      "typing_duration": 11.893,
      "wpm": 14,
      "message": "ขนาดอยู่ไหน "
    },
    {
      "message_id": 685,
      "agent_id": 15,
      "delay": 10.997,
      "onscreen_delay": 1.813,
      "typing_delay": 9.184,
      "typing_duration": 9.184,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 686,
      "agent_id": 16,
      "delay": 10.076,
      "onscreen_delay": 0,
      "typing_delay": 10.076,
      "typing_duration": 10.076,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 687,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 688,
      "agent_id": 14,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 689,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 5.664,
      "typing_delay": 9.336,
      "typing_duration": 9.336,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 690,
      "agent_id": 16,
      "delay": 10.997,
      "onscreen_delay": 2.573,
      "typing_delay": 8.424,
      "typing_duration": 8.424,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 691,
      "agent_id": 13,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 692,
      "agent_id": 14,
      "delay": 19.012,
      "onscreen_delay": 0,
      "typing_delay": 19.012,
      "typing_duration": 19.012,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 693,
      "agent_id": 15,
      "delay": 15.538,
      "onscreen_delay": 0,
      "typing_delay": 15.538,
      "typing_duration": 15.538,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 694,
      "agent_id": 16,
      "delay": 11.536,
      "onscreen_delay": 2.991,
      "typing_delay": 8.545,
      "typing_duration": 8.545,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 695,
      "agent_id": 13,
      "delay": 7.535,
      "onscreen_delay": 1.405,
      "typing_delay": 6.13,
      "typing_duration": 16.208,
      "wpm": 15,
      "message": "ขนาด Font นะครับ "
    },
    {
      "message_id": 696,
      "agent_id": 14,
      "delay": 12.206,
      "onscreen_delay": 6.588,
      "typing_delay": 5.618,
      "typing_duration": 11.601,
      "wpm": 26,
      "message": "แถบเครื่องมือเล็กมาก "
    },
    {
      "message_id": 697,
      "agent_id": 15,
      "delay": 10.785,
      "onscreen_delay": 0,
      "typing_delay": 10.785,
      "typing_duration": 10.785,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 698,
      "agent_id": 16,
      "delay": 6.784,
      "onscreen_delay": 1.886,
      "typing_delay": 4.898,
      "typing_duration": 9.067,
      "wpm": 43,
      "message": "เป็นภาษา เดี๋ยวแก้ภาษาก่อน "
    },
    {
      "message_id": 699,
      "agent_id": 13,
      "delay": 5.481,
      "onscreen_delay": 0,
      "typing_delay": 5.481,
      "typing_duration": 15.677,
      "wpm": 21,
      "message": "สมมุติ สมมุติตรงหัวข้อ "
    },
    {
      "message_id": 700,
      "agent_id": 14,
      "delay": 11.676,
      "onscreen_delay": 7.04,
      "typing_delay": 4.636,
      "typing_duration": 11.25,
      "wpm": 24,
      "message": "ทำไมเลื่อนไปไกลจัง "
    },
    {
      "message_id": 701,
      "agent_id": 15,
      "delay": 7.675,
      "onscreen_delay": 1.002,
      "typing_delay": 6.673,
      "typing_duration": 17.879,
      "wpm": 15,
      "message": "เมื่อกี้เราอยู่ที่ "
    },
    {
      "message_id": 702,
      "agent_id": 16,
      "delay": 13.874,
      "onscreen_delay": 8.167,
      "typing_delay": 5.707,
      "typing_duration": 10.302,
      "wpm": 25,
      "message": "บอกว่าถ้าใครที่ทำ"
    },
    {
      "message_id": 703,
      "agent_id": 13,
      "delay": 9.873,
      "onscreen_delay": 4.883,
      "typing_delay": 4.99,
      "typing_duration": 18.139,
      "wpm": 17,
      "message": "แล้วมันมีลักษณะสถานะ"
    },
    {
      "message_id": 704,
      "agent_id": 14,
      "delay": 14.138,
      "onscreen_delay": 10.072,
      "typing_delay": 4.066,
      "typing_duration": 14.494,
      "wpm": 42,
      "message": "ที่ให้เลือกอย่างนี้นะคะ วิธีทำ จอดับ อ้าว "
    },
    {
      "message_id": 705,
      "agent_id": 15,
      "delay": 10.49,
      "onscreen_delay": 5.442,
      "typing_delay": 5.048,
      "typing_duration": 9.346,
      "wpm": 16,
      "message": "ไม่ดับแล้ว "
    },
    {
      "message_id": 706,
      "agent_id": 16,
      "delay": 6.49,
      "onscreen_delay": 1.774,
      "typing_delay": 4.716,
      "typing_duration": 12.016,
      "wpm": 52,
      "message": "นี่ถ้ามีหลายรายการ ให้ยกตัวอย่างหลายรายการ "
    },
    {
      "message_id": 707,
      "agent_id": 13,
      "delay": 8.015,
      "onscreen_delay": 1.387,
      "typing_delay": 6.628,
      "typing_duration": 16.11,
      "wpm": 27,
      "message": "หรือ 2 รายการ เหมือน 2 อันนี้ "
    },
    {
      "message_id": 708,
      "agent_id": 14,
      "delay": 12.109,
      "onscreen_delay": 7.583,
      "typing_delay": 4.526,
      "typing_duration": 10.354,
      "wpm": 38,
      "message": "สถานะแรก สถานะการส่งสินค้า "
    },
    {
      "message_id": 709,
      "agent_id": 15,
      "delay": 10.184,
      "onscreen_delay": 0,
      "typing_delay": 10.184,
      "typing_duration": 10.184,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 710,
      "agent_id": 16,
      "delay": 8.296,
      "onscreen_delay": 0,
      "typing_delay": 8.296,
      "typing_duration": 8.296,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 711,
      "agent_id": 13,
      "delay": 5.234,
      "onscreen_delay": 0,
      "typing_delay": 5.234,
      "typing_duration": 8.872,
      "wpm": 15,
      "message": "เราก็จะทำ "
    },
    {
      "message_id": 712,
      "agent_id": 14,
      "delay": 8.574,
      "onscreen_delay": 0,
      "typing_delay": 8.574,
      "typing_duration": 8.574,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 713,
      "agent_id": 15,
      "delay": 9.304,
      "onscreen_delay": 0,
      "typing_delay": 9.304,
      "typing_duration": 9.304,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 714,
      "agent_id": 16,
      "delay": 7.02,
      "onscreen_delay": 0,
      "typing_delay": 7.02,
      "typing_duration": 12.824,
      "wpm": 27,
      "message": "นี่เราก็จะทำกล่องให้เขา "
    },
    {
      "message_id": 715,
      "agent_id": 13,
      "delay": 8.821,
      "onscreen_delay": 3.37,
      "typing_delay": 5.451,
      "typing_duration": 19.01,
      "wpm": 21,
      "message": "กล่องคอบเขาไว้ ใหญ่ไปหน่อย "
    },
    {
      "message_id": 716,
      "agent_id": 14,
      "delay": 15.01,
      "onscreen_delay": 9.524,
      "typing_delay": 5.486,
      "typing_duration": 12.615,
      "wpm": 23,
      "message": "แก้ Font ก่อนนะครับ "
    },
    {
      "message_id": 717,
      "agent_id": 15,
      "delay": 11.009,
      "onscreen_delay": 2.813,
      "typing_delay": 8.196,
      "typing_duration": 14.883,
      "wpm": 12,
      "message": "ตัวเล็กไปอีก "
    },
    {
      "message_id": 718,
      "agent_id": 16,
      "delay": 10.882,
      "onscreen_delay": 4.566,
      "typing_delay": 6.316,
      "typing_duration": 10.278,
      "wpm": 34,
      "message": "ให้เห็นก่อนตอนนี้ ขอสัก"
    },
    {
      "message_id": 719,
      "agent_id": 13,
      "delay": 6.88,
      "onscreen_delay": 1.962,
      "typing_delay": 4.918,
      "typing_duration": 12.304,
      "wpm": 21,
      "message": "36 แล้วกัน แล้วก็"
    },
    {
      "message_id": 720,
      "agent_id": 14,
      "delay": 8.303,
      "onscreen_delay": 3.579,
      "typing_delay": 4.724,
      "typing_duration": 12.473,
      "wpm": 32,
      "message": "เลือกตัวเลือกแบบนี้ ที่เป็น"
    },
    {
      "message_id": 721,
      "agent_id": 15,
      "delay": 8.473,
      "onscreen_delay": 3.506,
      "typing_delay": 4.967,
      "typing_duration": 11.698,
      "wpm": 31,
      "message": "ตัวนี้นะครับ ลงมาใส่ นี่"
    },
    {
      "message_id": 722,
      "agent_id": 16,
      "delay": 7.697,
      "onscreen_delay": 2.556,
      "typing_delay": 5.141,
      "typing_duration": 11.166,
      "wpm": 28,
      "message": "เห็นหรือเปล่า ช่องนี้"
    },
    {
      "message_id": 723,
      "agent_id": 13,
      "delay": 7.165,
      "onscreen_delay": 2.831,
      "typing_delay": 4.334,
      "typing_duration": 17.846,
      "wpm": 25,
      "message": "เราก็จะใส่ ตัวเลือกคืออะไรครับ "
    },
    {
      "message_id": 724,
      "agent_id": 14,
      "delay": 13.845,
      "onscreen_delay": 9.225,
      "typing_delay": 4.62,
      "typing_duration": 11.747,
      "wpm": 26,
      "message": "ทำไมมันเลื่อนทีเดียว "
    },
    {
      "message_id": 725,
      "agent_id": 15,
      "delay": 9.843,
      "onscreen_delay": 3.38,
      "typing_delay": 6.463,
      "typing_duration": 14.458,
      "wpm": 10,
      "message": "หน้าไหนล่ะ "
    },
    {
      "message_id": 726,
      "agent_id": 16,
      "delay": 10.456,
      "onscreen_delay": 3.906,
      "typing_delay": 6.55,
      "typing_duration": 8.376,
      "wpm": 2,
      "message": "4 "
    },
    {
      "message_id": 727,
      "agent_id": 13,
      "delay": 7.71,
      "onscreen_delay": 0,
      "typing_delay": 7.71,
      "typing_duration": 17.6,
      "wpm": 8,
      "message": "0 เท่ากับ "
    },
    {
      "message_id": 728,
      "agent_id": 14,
      "delay": 13.599,
      "onscreen_delay": 9.099,
      "typing_delay": 4.5,
      "typing_duration": 13.569,
      "wpm": 39,
      "message": "รอการชำระนะคะ เราก็จะพิมพ์ข้อความลง"
    },
    {
      "message_id": 729,
      "agent_id": 15,
      "delay": 9.598,
      "onscreen_delay": 5.06,
      "typing_delay": 4.538,
      "typing_duration": 18.188,
      "wpm": 16,
      "message": "ตรงนี้ว่า 0 เท่ากับ "
    },
    {
      "message_id": 730,
      "agent_id": 16,
      "delay": 14.188,
      "onscreen_delay": 5.119,
      "typing_delay": 9.069,
      "typing_duration": 9.069,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 731,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 732,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 6.726,
      "typing_delay": 8.275,
      "typing_duration": 8.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 733,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 2.567,
      "typing_delay": 8.433,
      "typing_duration": 8.433,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 734,
      "agent_id": 16,
      "delay": 8.691,
      "onscreen_delay": 0,
      "typing_delay": 8.691,
      "typing_duration": 8.691,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 735,
      "agent_id": 13,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 736,
      "agent_id": 14,
      "delay": 14.998,
      "onscreen_delay": 6.623,
      "typing_delay": 8.375,
      "typing_duration": 8.375,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 737,
      "agent_id": 15,
      "delay": 10.994,
      "onscreen_delay": 0.808,
      "typing_delay": 10.186,
      "typing_duration": 10.186,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 738,
      "agent_id": 16,
      "delay": 6.99,
      "onscreen_delay": 1.592,
      "typing_delay": 5.398,
      "typing_duration": 13.459,
      "wpm": 13,
      "message": "นี่เห็นไหมคะ "
    },
    {
      "message_id": 739,
      "agent_id": 13,
      "delay": 9.457,
      "onscreen_delay": 5.457,
      "typing_delay": 4,
      "typing_duration": 16.028,
      "wpm": 33,
      "message": "เราก็ต้องทำปุ่มนี้ให้ครบทั้งกี่ปุ่ม "
    },
    {
      "message_id": 740,
      "agent_id": 14,
      "delay": 12.027,
      "onscreen_delay": 7.758,
      "typing_delay": 4.269,
      "typing_duration": 14.73,
      "wpm": 39,
      "message": "1 2 3 4 ตามจำนวน แต่ก็คือพอไปคลิกเลือก"
    },
    {
      "message_id": 741,
      "agent_id": 15,
      "delay": 10.729,
      "onscreen_delay": 5.961,
      "typing_delay": 4.768,
      "typing_duration": 14.451,
      "wpm": 34,
      "message": "ตัวไหน ก็ค่อยเข้าตัวนั้น นึกออกนะ "
    },
    {
      "message_id": 742,
      "agent_id": 16,
      "delay": 10.449,
      "onscreen_delay": 4.397,
      "typing_delay": 6.052,
      "typing_duration": 11.157,
      "wpm": 47,
      "message": "เพราะตัวคลิกมันจะเปลี่ยนไปตามตัวนี้"
    },
    {
      "message_id": 743,
      "agent_id": 13,
      "delay": 7.157,
      "onscreen_delay": 2.605,
      "typing_delay": 4.552,
      "typing_duration": 12.526,
      "wpm": 35,
      "message": "นะคะ เราจะต้องทำเป็นลักษณะนี้ "
    },
    {
      "message_id": 744,
      "agent_id": 14,
      "delay": 8.612,
      "onscreen_delay": 0,
      "typing_delay": 8.612,
      "typing_duration": 8.612,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 745,
      "agent_id": 15,
      "delay": 8.59,
      "onscreen_delay": 0,
      "typing_delay": 8.59,
      "typing_duration": 8.59,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 746,
      "agent_id": 16,
      "delay": 15.788,
      "onscreen_delay": 0,
      "typing_delay": 15.788,
      "typing_duration": 15.788,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 747,
      "agent_id": 13,
      "delay": 19.007,
      "onscreen_delay": 0,
      "typing_delay": 19.007,
      "typing_duration": 19.007,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 748,
      "agent_id": 14,
      "delay": 15.006,
      "onscreen_delay": 6.635,
      "typing_delay": 8.371,
      "typing_duration": 8.371,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 749,
      "agent_id": 15,
      "delay": 11.001,
      "onscreen_delay": 2.335,
      "typing_delay": 8.666,
      "typing_duration": 15.756,
      "wpm": 18,
      "message": "นะคะ มี 0 แล้วก็ มี "
    },
    {
      "message_id": 750,
      "agent_id": 16,
      "delay": 11.754,
      "onscreen_delay": 6.045,
      "typing_delay": 5.709,
      "typing_duration": 10.414,
      "wpm": 26,
      "message": "1 มี 2 มี 3 ให้ครบ "
    },
    {
      "message_id": 751,
      "agent_id": 13,
      "delay": 7.753,
      "onscreen_delay": 2.979,
      "typing_delay": 4.774,
      "typing_duration": 13.973,
      "wpm": 33,
      "message": "ตามจำนวนนั้น นึกออกนะ เป็นเลือก "
    },
    {
      "message_id": 752,
      "agent_id": 14,
      "delay": 9.972,
      "onscreen_delay": 4.599,
      "typing_delay": 5.373,
      "typing_duration": 15.942,
      "wpm": 28,
      "message": "ก็คือต้องทำตัวส่วนหัวมันซะก่อน "
    },
    {
      "message_id": 753,
      "agent_id": 15,
      "delay": 11.929,
      "onscreen_delay": 6.429,
      "typing_delay": 5.5,
      "typing_duration": 14.251,
      "wpm": 20,
      "message": "ใช้ป้ายธรรมดานี่ค่ะ "
    },
    {
      "message_id": 754,
      "agent_id": 16,
      "delay": 10.251,
      "onscreen_delay": 5.811,
      "typing_delay": 4.44,
      "typing_duration": 11.972,
      "wpm": 44,
      "message": "แต่ตรงที่เป็นติ้กเลือก ปุ่มตัวเลือก "
    },
    {
      "message_id": 755,
      "agent_id": 13,
      "delay": 7.971,
      "onscreen_delay": 3.607,
      "typing_delay": 4.364,
      "typing_duration": 13.776,
      "wpm": 35,
      "message": "มันจะมีเป็นปุ่มตัวเลือก หรือเป็น "
    },
    {
      "message_id": 756,
      "agent_id": 14,
      "delay": 9.775,
      "onscreen_delay": 5.458,
      "typing_delay": 4.317,
      "typing_duration": 14.842,
      "wpm": 40,
      "message": "หรือจะใช้กาเครื่องหมาย มันเลือกได้ 2 แบบ"
    },
    {
      "message_id": 757,
      "agent_id": 15,
      "delay": 10.84,
      "onscreen_delay": 6.332,
      "typing_delay": 4.508,
      "typing_duration": 19,
      "wpm": 37,
      "message": "นั่นล่ะ ใช้เหมือนกัน หรือจะใช้เป็นตัวกาเครื่องไ"
    },
    {
      "message_id": 758,
      "agent_id": 16,
      "delay": 15,
      "onscreen_delay": 8.829,
      "typing_delay": 6.171,
      "typing_duration": 9.281,
      "wpm": 29,
      "message": "วิธีการก็เหมือนกัน "
    },
    {
      "message_id": 759,
      "agent_id": 13,
      "delay": 10.998,
      "onscreen_delay": 6.583,
      "typing_delay": 4.415,
      "typing_duration": 17.978,
      "wpm": 29,
      "message": "ก็เลือกตัวกาเครื่องหมาย เสร็จแล้วก็ "
    },
    {
      "message_id": 760,
      "agent_id": 14,
      "delay": 13.977,
      "onscreen_delay": 5.549,
      "typing_delay": 8.428,
      "typing_duration": 8.428,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 761,
      "agent_id": 15,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 762,
      "agent_id": 16,
      "delay": 14.999,
      "onscreen_delay": 8.759,
      "typing_delay": 6.24,
      "typing_duration": 15.002,
      "wpm": 33,
      "message": "ถ้าไม่เอาปุ่มกลม ๆ แบบนี้ก็เอาเป็"
    },
    {
      "message_id": 763,
      "agent_id": 13,
      "delay": 11.002,
      "onscreen_delay": 6.132,
      "typing_delay": 4.87,
      "typing_duration": 13.948,
      "wpm": 18,
      "message": "สถานะเป็น 1 2 3 4 "
    },
    {
      "message_id": 764,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 765,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 10.732,
      "typing_delay": 4.268,
      "typing_duration": 19.001,
      "wpm": 8,
      "message": "ก็เป็น 1 ="
    },
    {
      "message_id": 766,
      "agent_id": 15,
      "delay": 14.985,
      "onscreen_delay": 6.633,
      "typing_delay": 8.352,
      "typing_duration": 8.352,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 767,
      "agent_id": 16,
      "delay": 10.983,
      "onscreen_delay": 3.628,
      "typing_delay": 7.355,
      "typing_duration": 10.247,
      "wpm": 22,
      "message": "1 เท่ากับอะไรนะ "
    },
    {
      "message_id": 768,
      "agent_id": 13,
      "delay": 6.978,
      "onscreen_delay": 2.248,
      "typing_delay": 4.73,
      "typing_duration": 14.625,
      "wpm": 14,
      "message": "รอจัดส่งสินค้า "
    },
    {
      "message_id": 769,
      "agent_id": 14,
      "delay": 10.623,
      "onscreen_delay": 1.89,
      "typing_delay": 8.733,
      "typing_duration": 13.14,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 770,
      "agent_id": 15,
      "delay": 9.137,
      "onscreen_delay": 2.315,
      "typing_delay": 6.822,
      "typing_duration": 19,
      "wpm": 32,
      "message": "อย่างนี้นะคะ มันแล้วแต่รูป เราจะใช้รูปแบ"
    },
    {
      "message_id": 771,
      "agent_id": 16,
      "delay": 14.999,
      "onscreen_delay": 9.456,
      "typing_delay": 5.543,
      "typing_duration": 12.579,
      "wpm": 48,
      "message": "ใช้ได้เหมือนกัน 2 ตัวนี้ ใช้ได้ 2 รูปแบบ "
    },
    {
      "message_id": 772,
      "agent_id": 13,
      "delay": 10.997,
      "onscreen_delay": 5.742,
      "typing_delay": 5.255,
      "typing_duration": 17.436,
      "wpm": 24,
      "message": "แต่ควรจะเลือกแบบใดแบบหนึ่งนะ "
    },
    {
      "message_id": 773,
      "agent_id": 14,
      "delay": 13.433,
      "onscreen_delay": 8.644,
      "typing_delay": 4.789,
      "typing_duration": 16.054,
      "wpm": 32,
      "message": "ไอ้นี้เลือกตัวนี้ ไอนี้เลือกตัวนี้ "
    },
    {
      "message_id": 774,
      "agent_id": 15,
      "delay": 12.053,
      "onscreen_delay": 7.361,
      "typing_delay": 4.692,
      "typing_duration": 15.325,
      "wpm": 34,
      "message": "ใช้ได้เหมือนกันนะคะ จะใช้ตัวไหนนะคะ "
    },
    {
      "message_id": 775,
      "agent_id": 16,
      "delay": 11.324,
      "onscreen_delay": 2.7,
      "typing_delay": 8.624,
      "typing_duration": 8.624,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 776,
      "agent_id": 13,
      "delay": 7.395,
      "onscreen_delay": 0,
      "typing_delay": 7.395,
      "typing_duration": 9.68,
      "wpm": 5,
      "message": "นี่ "
    },
    {
      "message_id": 777,
      "agent_id": 14,
      "delay": 5.68,
      "onscreen_delay": 1.251,
      "typing_delay": 4.429,
      "typing_duration": 10.977,
      "wpm": 10,
      "message": "1 สถานะ"
    },
    {
      "message_id": 778,
      "agent_id": 15,
      "delay": 6.975,
      "onscreen_delay": 2.076,
      "typing_delay": 4.899,
      "typing_duration": 14.888,
      "wpm": 11,
      "message": "รอการจัดส่ง "
    },
    {
      "message_id": 779,
      "agent_id": 16,
      "delay": 10.886,
      "onscreen_delay": 5.675,
      "typing_delay": 5.211,
      "typing_duration": 10.75,
      "wpm": 39,
      "message": "อย่างนี้นะคะ ถ้าจะใช้ติ้กถูก "
    },
    {
      "message_id": 780,
      "agent_id": 13,
      "delay": 6.884,
      "onscreen_delay": 1.89,
      "typing_delay": 4.994,
      "typing_duration": 17.321,
      "wpm": 29,
      "message": "ถ้าจะใช้เป็น จุด ๆ อย่างนี้ก็เลือก"
    },
    {
      "message_id": 781,
      "agent_id": 14,
      "delay": 13.319,
      "onscreen_delay": 9.271,
      "typing_delay": 4.048,
      "typing_duration": 18.098,
      "wpm": 29,
      "message": "แบบใดแบบหนึ่ง แต่มันใช่ได้เหมือนกัน "
    },
    {
      "message_id": 782,
      "agent_id": 15,
      "delay": 14.097,
      "onscreen_delay": 8.979,
      "typing_delay": 5.118,
      "typing_duration": 15.112,
      "wpm": 31,
      "message": "ให้สถานะที่เขาเลือก เป็นติ๊กถูก "
    },
    {
      "message_id": 783,
      "agent_id": 16,
      "delay": 11.111,
      "onscreen_delay": 6.826,
      "typing_delay": 4.285,
      "typing_duration": 10.73,
      "wpm": 32,
      "message": "ถ้าเราจะให้เป็นจุดกลม ๆ "
    },
    {
      "message_id": 784,
      "agent_id": 13,
      "delay": 7.111,
      "onscreen_delay": 2.321,
      "typing_delay": 4.79,
      "typing_duration": 16.638,
      "wpm": 38,
      "message": "เราก็เลือกจุดกลุ่ม ๆ แต่เลือกแบบใดแบบหนึ่ง "
    },
    {
      "message_id": 785,
      "agent_id": 14,
      "delay": 12.637,
      "onscreen_delay": 8.539,
      "typing_delay": 4.098,
      "typing_duration": 15.594,
      "wpm": 43,
      "message": "ใช้งานเหมือนกันก็คือต้องคลิกเลือกแล้วเอามาวาง "
    },
    {
      "message_id": 786,
      "agent_id": 15,
      "delay": 11.593,
      "onscreen_delay": 6.453,
      "typing_delay": 5.14,
      "typing_duration": 15.133,
      "wpm": 27,
      "message": "กรอกใต้ชื่อสถานะมันลงไปนะคะ "
    },
    {
      "message_id": 787,
      "agent_id": 16,
      "delay": 11.132,
      "onscreen_delay": 5.85,
      "typing_delay": 5.282,
      "typing_duration": 10.521,
      "wpm": 23,
      "message": "ใช้เหมือนกันนะคะ "
    },
    {
      "message_id": 788,
      "agent_id": 13,
      "delay": 7.131,
      "onscreen_delay": 2.594,
      "typing_delay": 4.537,
      "typing_duration": 17.527,
      "wpm": 20,
      "message": "ให้เช็กที่ตัวนี่ ข้อมูล"
    },
    {
      "message_id": 789,
      "agent_id": 14,
      "delay": 13.525,
      "onscreen_delay": 9.547,
      "typing_delay": 3.978,
      "typing_duration": 12.755,
      "wpm": 46,
      "message": "ที่จะใส่ว่ามันมีกี่อัน อย่างนี้ 1 2 3 4 "
    },
    {
      "message_id": 790,
      "agent_id": 15,
      "delay": 9.525,
      "onscreen_delay": 5.186,
      "typing_delay": 4.339,
      "typing_duration": 13.345,
      "wpm": 37,
      "message": "ก็มี 2 ก็คือ 0 กับ 1 อย่างนี้นะคะ "
    },
    {
      "message_id": 791,
      "agent_id": 16,
      "delay": 9.343,
      "onscreen_delay": 3.682,
      "typing_delay": 5.661,
      "typing_duration": 9.218,
      "wpm": 36,
      "message": "นี่คือวิธีทำตัวนี้นะคะ "
    },
    {
      "message_id": 792,
      "agent_id": 13,
      "delay": 6.588,
      "onscreen_delay": 0,
      "typing_delay": 6.588,
      "typing_duration": 14.236,
      "wpm": 27,
      "message": "น่าจะเห็นตัวนี้กันบ้างแล้ว"
    },
    {
      "message_id": 793,
      "agent_id": 14,
      "delay": 10.236,
      "onscreen_delay": 6.168,
      "typing_delay": 4.068,
      "typing_duration": 15.665,
      "wpm": 37,
      "message": "ใครสงสัยตรงไหน ให้ถามก่อนนะคะ ถามซะก่อน "
    },
    {
      "message_id": 794,
      "agent_id": 15,
      "delay": 11.664,
      "onscreen_delay": 7.228,
      "typing_delay": 4.436,
      "typing_duration": 14.741,
      "wpm": 35,
      "message": "จะได้อธิบายได้ จะได้เห็นไปพร้อมกัน "
    },
    {
      "message_id": 795,
      "agent_id": 16,
      "delay": 10.741,
      "onscreen_delay": 6.485,
      "typing_delay": 4.256,
      "typing_duration": 12.281,
      "wpm": 59,
      "message": "เผื่อไปตรงกับของเพื่อน เพื่อนจะได้อ๋อทำแบบนี้หรอ"
    },
    {
      "message_id": 796,
      "agent_id": 13,
      "delay": 8.279,
      "onscreen_delay": 3.156,
      "typing_delay": 5.123,
      "typing_duration": 8.838,
      "wpm": 7,
      "message": "นะคะ "
    },
    {
      "message_id": 797,
      "agent_id": 14,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 798,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 6.238,
      "typing_delay": 8.763,
      "typing_duration": 8.763,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 799,
      "agent_id": 16,
      "delay": 10.997,
      "onscreen_delay": 2.488,
      "typing_delay": 8.509,
      "typing_duration": 8.509,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 800,
      "agent_id": 13,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 801,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 802,
      "agent_id": 15,
      "delay": 14.999,
      "onscreen_delay": 9.342,
      "typing_delay": 5.657,
      "typing_duration": 13.711,
      "wpm": 32,
      "message": "ทีนี้จะยกตัวอย่างอีกกรณีหนึ่ง "
    },
    {
      "message_id": 803,
      "agent_id": 16,
      "delay": 10.995,
      "onscreen_delay": 4.449,
      "typing_delay": 6.546,
      "typing_duration": 11.283,
      "wpm": 23,
      "message": "กรณีที่กรอกข้อมูล "
    },
    {
      "message_id": 804,
      "agent_id": 13,
      "delay": 7.278,
      "onscreen_delay": 2.514,
      "typing_delay": 4.764,
      "typing_duration": 15.743,
      "wpm": 18,
      "message": "ทีนี้ มีแต่ตารางให้ "
    },
    {
      "message_id": 805,
      "agent_id": 14,
      "delay": 11.741,
      "onscreen_delay": 7.605,
      "typing_delay": 4.136,
      "typing_duration": 14.23,
      "wpm": 43,
      "message": "ถูกไหม มีตารางฐานข้อมูลให้ แต่ไม่มีข้อมูล"
    },
    {
      "message_id": 806,
      "agent_id": 15,
      "delay": 10.228,
      "onscreen_delay": 5.549,
      "typing_delay": 4.679,
      "typing_duration": 16.948,
      "wpm": 29,
      "message": "ให้กรอก เหมือนรถยนต์ หาอย่างไร หา"
    },
    {
      "message_id": 807,
      "agent_id": 16,
      "delay": 12.947,
      "onscreen_delay": 8.369,
      "typing_delay": 4.578,
      "typing_duration": 12.128,
      "wpm": 46,
      "message": "ไม่ยากถูกไหม เหมือนข้อมูลทะเบียนรถน่ะ "
    },
    {
      "message_id": 808,
      "agent_id": 13,
      "delay": 8.947,
      "onscreen_delay": 3.981,
      "typing_delay": 4.966,
      "typing_duration": 18.152,
      "wpm": 21,
      "message": "ทะเบียนรถน่ะ ก็ดู ๆ ก ข ง "
    },
    {
      "message_id": 809,
      "agent_id": 14,
      "delay": 14.151,
      "onscreen_delay": 9.842,
      "typing_delay": 4.309,
      "typing_duration": 16.762,
      "wpm": 42,
      "message": "ใช่ไหม มันก็เริ่มที่ ก. ไก่ ข. ไข่ ประเทศไทยน่ะ "
    },
    {
      "message_id": 810,
      "agent_id": 15,
      "delay": 12.761,
      "onscreen_delay": 8.135,
      "typing_delay": 4.626,
      "typing_duration": 19,
      "wpm": 32,
      "message": "ตามด้วยอะไร หมายเลขแล้วอะไร รหัส ชื่อจั ง"
    },
    {
      "message_id": 811,
      "agent_id": 16,
      "delay": 15,
      "onscreen_delay": 9.699,
      "typing_delay": 5.301,
      "typing_duration": 11.056,
      "wpm": 42,
      "message": "ก็กรอกแบบตั้งเอาเอง สร้างเอาเอง"
    },
    {
      "message_id": 812,
      "agent_id": 13,
      "delay": 10.999,
      "onscreen_delay": 6.631,
      "typing_delay": 4.368,
      "typing_duration": 12.753,
      "wpm": 19,
      "message": "ให้มันถูกต้องตาม"
    },
    {
      "message_id": 813,
      "agent_id": 14,
      "delay": 8.737,
      "onscreen_delay": 4.574,
      "typing_delay": 4.163,
      "typing_duration": 13.699,
      "wpm": 43,
      "message": "ตามหลักข้อมูลจริงด้วย ก็คือไม่ได้มั่วจน"
    },
    {
      "message_id": 814,
      "agent_id": 15,
      "delay": 9.698,
      "onscreen_delay": 5.175,
      "typing_delay": 4.523,
      "typing_duration": 15.761,
      "wpm": 36,
      "message": "ไม่รู้ว่าเป็นอะไรอย่างนี้นะคะ ก็ไม่ควร "
    },
    {
      "message_id": 815,
      "agent_id": 16,
      "delay": 11.754,
      "onscreen_delay": 2.931,
      "typing_delay": 8.823,
      "typing_duration": 8.823,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 816,
      "agent_id": 13,
      "delay": 7.75,
      "onscreen_delay": 3.117,
      "typing_delay": 4.633,
      "typing_duration": 18.999,
      "wpm": 32,
      "message": "เหมือนเครื่องสำอางใช่ไหม ข้อมูลเครื่องสำ"
    },
    {
      "message_id": 817,
      "agent_id": 14,
      "delay": 14.997,
      "onscreen_delay": 10.995,
      "typing_delay": 4.002,
      "typing_duration": 18.34,
      "wpm": 37,
      "message": "ไปหาได้จากในเน็ต ถ้าใครทำกลุ่มเครื่องสำอางน่ะ "
    },
    {
      "message_id": 818,
      "agent_id": 15,
      "delay": 14.34,
      "onscreen_delay": 9.805,
      "typing_delay": 4.535,
      "typing_duration": 15.985,
      "wpm": 10,
      "message": "เช่น อะไรนะ "
    },
    {
      "message_id": 819,
      "agent_id": 16,
      "delay": 11.982,
      "onscreen_delay": 6.671,
      "typing_delay": 5.311,
      "typing_duration": 15.401,
      "wpm": 28,
      "message": "มาสคาร่ายี่ห้ออะไร ราคาเท่าไร "
    },
    {
      "message_id": 820,
      "agent_id": 13,
      "delay": 11.388,
      "onscreen_delay": 6.969,
      "typing_delay": 4.419,
      "typing_duration": 11.788,
      "wpm": 38,
      "message": "มากรอก มาเป็นตัวอย่างในการกรอก "
    },
    {
      "message_id": 821,
      "agent_id": 14,
      "delay": 7.787,
      "onscreen_delay": 3.156,
      "typing_delay": 4.631,
      "typing_duration": 11.678,
      "wpm": 37,
      "message": "ให้มันครบ 50 Record อย่างนะคะ "
    },
    {
      "message_id": 822,
      "agent_id": 15,
      "delay": 7.668,
      "onscreen_delay": 3.345,
      "typing_delay": 4.323,
      "typing_duration": 18.302,
      "wpm": 31,
      "message": "รูปภาพ รหัสอย่างนี้ ไปยืมของเขามาก็ได้ "
    },
    {
      "message_id": 823,
      "agent_id": 16,
      "delay": 14.299,
      "onscreen_delay": 8.759,
      "typing_delay": 5.54,
      "typing_duration": 9.965,
      "wpm": 24,
      "message": "รหัสเป็น primary "
    },
    {
      "message_id": 824,
      "agent_id": 13,
      "delay": 10.298,
      "onscreen_delay": 5.539,
      "typing_delay": 4.759,
      "typing_duration": 11.948,
      "wpm": 33,
      "message": "ก็ไม่ต้องไปคีย์ข้อมูล รหัส "
    },
    {
      "message_id": 825,
      "agent_id": 14,
      "delay": 7.947,
      "onscreen_delay": 3.846,
      "typing_delay": 4.101,
      "typing_duration": 13.997,
      "wpm": 33,
      "message": "นึกออกนะ พอครบ 50 Auto 50 ก็ครบ "
    },
    {
      "message_id": 826,
      "agent_id": 15,
      "delay": 9.997,
      "onscreen_delay": 5.41,
      "typing_delay": 4.587,
      "typing_duration": 19.002,
      "wpm": 25,
      "message": "ก็ไปกรอกแค่พวกชื่อสินค้า รายละเอ"
    },
    {
      "message_id": 827,
      "agent_id": 16,
      "delay": 15.001,
      "onscreen_delay": 9.19,
      "typing_delay": 5.811,
      "typing_duration": 8.951,
      "wpm": 17,
      "message": "ราคาประเภท "
    },
    {
      "message_id": 828,
      "agent_id": 13,
      "delay": 11,
      "onscreen_delay": 2.533,
      "typing_delay": 8.467,
      "typing_duration": 9.775,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 829,
      "agent_id": 14,
      "delay": 7,
      "onscreen_delay": 2.974,
      "typing_delay": 4.026,
      "typing_duration": 13.717,
      "wpm": 40,
      "message": "มีใครสงสัยไหม งานกลุ่มตัวเองน่ะ ได้ไป "
    },
    {
      "message_id": 830,
      "agent_id": 15,
      "delay": 9.715,
      "onscreen_delay": 0.126,
      "typing_delay": 9.589,
      "typing_duration": 9.589,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 831,
      "agent_id": 16,
      "delay": 7.947,
      "onscreen_delay": 0,
      "typing_delay": 7.947,
      "typing_duration": 10.751,
      "wpm": 18,
      "message": "จำได้อยู่นะคะ "
    },
    {
      "message_id": 832,
      "agent_id": 13,
      "delay": 6.749,
      "onscreen_delay": 1.137,
      "typing_delay": 5.612,
      "typing_duration": 12.675,
      "wpm": 14,
      "message": "Field รูปภาพ "
    },
    {
      "message_id": 833,
      "agent_id": 14,
      "delay": 8.674,
      "onscreen_delay": 4.58,
      "typing_delay": 4.094,
      "typing_duration": 14.134,
      "wpm": 32,
      "message": "ว่าถ้าเป็นรูปภาพ ชนิดของข้อมูล"
    },
    {
      "message_id": 834,
      "agent_id": 15,
      "delay": 10.133,
      "onscreen_delay": 5.736,
      "typing_delay": 4.397,
      "typing_duration": 9.383,
      "wpm": 26,
      "message": "ต้องเป็นแบบไหนคะ "
    },
    {
      "message_id": 835,
      "agent_id": 16,
      "delay": 8.313,
      "onscreen_delay": 0,
      "typing_delay": 8.313,
      "typing_duration": 8.313,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 836,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 837,
      "agent_id": 14,
      "delay": 14.998,
      "onscreen_delay": 6.003,
      "typing_delay": 8.995,
      "typing_duration": 8.995,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 838,
      "agent_id": 15,
      "delay": 10.995,
      "onscreen_delay": 3.141,
      "typing_delay": 7.854,
      "typing_duration": 13.408,
      "wpm": 3,
      "message": "นี่ "
    },
    {
      "message_id": 839,
      "agent_id": 16,
      "delay": 9.405,
      "onscreen_delay": 1.838,
      "typing_delay": 7.567,
      "typing_duration": 12.934,
      "wpm": 30,
      "message": "ถ้าเป็นรูปภาพชนิดของข้อมูล "
    },
    {
      "message_id": 840,
      "agent_id": 13,
      "delay": 8.933,
      "onscreen_delay": 4.27,
      "typing_delay": 4.663,
      "typing_duration": 18.57,
      "wpm": 26,
      "message": "ต้องเป็นตัวนี้นะคะ ต้องเป็นวัตถุ "
    },
    {
      "message_id": 841,
      "agent_id": 14,
      "delay": 14.57,
      "onscreen_delay": 10.003,
      "typing_delay": 4.567,
      "typing_duration": 13.516,
      "wpm": 23,
      "message": "OLE แล้วเวลาใส่เข้าไป "
    },
    {
      "message_id": 842,
      "agent_id": 15,
      "delay": 10.569,
      "onscreen_delay": 5.889,
      "typing_delay": 4.68,
      "typing_duration": 15.032,
      "wpm": 26,
      "message": "เวลาใส่เข้าไปจำได้นะ ก็คือ"
    },
    {
      "message_id": 843,
      "agent_id": 16,
      "delay": 11.031,
      "onscreen_delay": 5.934,
      "typing_delay": 5.097,
      "typing_duration": 8.381,
      "wpm": 25,
      "message": "ต้องคลิกอะไรคะ "
    },
    {
      "message_id": 844,
      "agent_id": 13,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 845,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 8.131,
      "typing_delay": 6.868,
      "typing_duration": 13.569,
      "wpm": 23,
      "message": "คลิกขวาใช่ไหม คลิกขวา"
    },
    {
      "message_id": 846,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 6.509,
      "typing_delay": 4.489,
      "typing_duration": 17.413,
      "wpm": 40,
      "message": "ที่ช่องนี้นะคะ มันให้คลิกขวาอย่างนี้ ยังไม่ขึ้น "
    },
    {
      "message_id": 847,
      "agent_id": 16,
      "delay": 13.408,
      "onscreen_delay": 4.207,
      "typing_delay": 9.201,
      "typing_duration": 9.201,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 848,
      "agent_id": 13,
      "delay": 9.407,
      "onscreen_delay": 3.849,
      "typing_delay": 5.558,
      "typing_duration": 13.011,
      "wpm": 12,
      "message": "ยังไม่ขึ้น "
    },
    {
      "message_id": 849,
      "agent_id": 14,
      "delay": 9.007,
      "onscreen_delay": 3.188,
      "typing_delay": 5.819,
      "typing_duration": 15.061,
      "wpm": 22,
      "message": "แล้วเลือกแทรกวัตถุนะคะ "
    },
    {
      "message_id": 850,
      "agent_id": 15,
      "delay": 11.061,
      "onscreen_delay": 6.334,
      "typing_delay": 4.727,
      "typing_duration": 16.915,
      "wpm": 22,
      "message": "แล้วก็เลือกสร้างจาก Field "
    },
    {
      "message_id": 851,
      "agent_id": 16,
      "delay": 12.914,
      "onscreen_delay": 7.736,
      "typing_delay": 5.178,
      "typing_duration": 10.558,
      "wpm": 33,
      "message": "เตรียมไฟล์ภาพให้ครบด้วย "
    },
    {
      "message_id": 852,
      "agent_id": 13,
      "delay": 8.913,
      "onscreen_delay": 4.339,
      "typing_delay": 4.574,
      "typing_duration": 15.406,
      "wpm": 19,
      "message": "หาไว้เลย ก็คือถ้าใคร"
    },
    {
      "message_id": 853,
      "agent_id": 14,
      "delay": 11.402,
      "onscreen_delay": 7.385,
      "typing_delay": 4.017,
      "typing_duration": 19.001,
      "wpm": 24,
      "message": "ได้ไปแล้ว เหมือนแม็กน่ะ ให้เขา "
    },
    {
      "message_id": 854,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 10.5,
      "typing_delay": 4.501,
      "typing_duration": 18.876,
      "wpm": 21,
      "message": "ข้อมูลให้ก็ได้ เสิร์ชข้อมูล "
    },
    {
      "message_id": 855,
      "agent_id": 16,
      "delay": 14.875,
      "onscreen_delay": 10.207,
      "typing_delay": 4.668,
      "typing_duration": 11.45,
      "wpm": 38,
      "message": "ทำได้อยู่ ว่าจะให้ไปเสิร์จรูป "
    },
    {
      "message_id": 856,
      "agent_id": 13,
      "delay": 10.875,
      "onscreen_delay": 5.967,
      "typing_delay": 4.908,
      "typing_duration": 12.2,
      "wpm": 25,
      "message": "ให้เขาหามาให้ไว้นะคะ "
    },
    {
      "message_id": 857,
      "agent_id": 14,
      "delay": 8.198,
      "onscreen_delay": 3.764,
      "typing_delay": 4.434,
      "typing_duration": 18.252,
      "wpm": 33,
      "message": "พอเขาพิมพ์ไม่ถนัด ก็เอาให้ Serach ข้อมูล"
    },
    {
      "message_id": 858,
      "agent_id": 15,
      "delay": 14.25,
      "onscreen_delay": 9.575,
      "typing_delay": 4.675,
      "typing_duration": 16.764,
      "wpm": 23,
      "message": "มาเป็นข้อมูล 50 Record น่ะ "
    },
    {
      "message_id": 859,
      "agent_id": 16,
      "delay": 12.764,
      "onscreen_delay": 7.119,
      "typing_delay": 5.645,
      "typing_duration": 10.414,
      "wpm": 37,
      "message": "ที่มีแน๊กอยู่ด้วย นึกออกนะ "
    },
    {
      "message_id": 860,
      "agent_id": 13,
      "delay": 8.763,
      "onscreen_delay": 4.203,
      "typing_delay": 4.56,
      "typing_duration": 15.375,
      "wpm": 30,
      "message": "ข้อมูลเอาไว้ให้เพื่อมพิมพ์ นะคะ "
    },
    {
      "message_id": 861,
      "agent_id": 14,
      "delay": 11.36,
      "onscreen_delay": 6.152,
      "typing_delay": 5.208,
      "typing_duration": 17.906,
      "wpm": 38,
      "message": "อย่างนี้ หารูปหาอะไรอย่างนี้ เพราะทุกกลุ่มมัน"
    },
    {
      "message_id": 862,
      "agent_id": 15,
      "delay": 13.906,
      "onscreen_delay": 8.938,
      "typing_delay": 4.968,
      "typing_duration": 17.865,
      "wpm": 21,
      "message": "มีให้ใส่รูปทุกอันอยู่แล้ว "
    },
    {
      "message_id": 863,
      "agent_id": 16,
      "delay": 13.864,
      "onscreen_delay": 7.985,
      "typing_delay": 5.879,
      "typing_duration": 11.097,
      "wpm": 24,
      "message": "ให้เขาหารูปมาก็ได้ "
    },
    {
      "message_id": 864,
      "agent_id": 13,
      "delay": 9.863,
      "onscreen_delay": 5.364,
      "typing_delay": 4.499,
      "typing_duration": 12.761,
      "wpm": 28,
      "message": "เขาก็จะได้มีส่วนร่วมนะคะ "
    },
    {
      "message_id": 865,
      "agent_id": 14,
      "delay": 8.76,
      "onscreen_delay": 3.867,
      "typing_delay": 4.893,
      "typing_duration": 13.998,
      "wpm": 32,
      "message": "แน็กอยู่กับใคร จัดกลุ่มหรือยัง "
    },
    {
      "message_id": 866,
      "agent_id": 15,
      "delay": 9.998,
      "onscreen_delay": 4.715,
      "typing_delay": 5.283,
      "typing_duration": 15.844,
      "wpm": 24,
      "message": "แน็กอยู่กลุ่มใครครับ เด้อ"
    },
    {
      "message_id": 867,
      "agent_id": 16,
      "delay": 11.843,
      "onscreen_delay": 5.957,
      "typing_delay": 5.886,
      "typing_duration": 12.034,
      "wpm": 31,
      "message": "ก็ให้แน้กเป็นคนหาก็ได้ลูก "
    },
    {
      "message_id": 868,
      "agent_id": 13,
      "delay": 8.031,
      "onscreen_delay": 2.704,
      "typing_delay": 5.327,
      "typing_duration": 16.879,
      "wpm": 24,
      "message": "ก็ดูว่า ของเราทำ ทำระบบอะไร "
    },
    {
      "message_id": 869,
      "agent_id": 14,
      "delay": 12.876,
      "onscreen_delay": 8.39,
      "typing_delay": 4.486,
      "typing_duration": 13.434,
      "wpm": 38,
      "message": "ใช่ไหม รูปที่จะใช้เป็นรูปเกี่ยวกับ "
    },
    {
      "message_id": 870,
      "agent_id": 15,
      "delay": 9.432,
      "onscreen_delay": 4.798,
      "typing_delay": 4.634,
      "typing_duration": 14.254,
      "wpm": 27,
      "message": "กลุ่มเมย์กลุ่ที่เท่าไรครับ  "
    },
    {
      "message_id": 871,
      "agent_id": 16,
      "delay": 10.253,
      "onscreen_delay": 4.966,
      "typing_delay": 5.287,
      "typing_duration": 10.297,
      "wpm": 31,
      "message": "กลุ่มที่ 4 ทำอะไรหว่า "
    },
    {
      "message_id": 872,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 873,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 8.812,
      "typing_delay": 6.189,
      "typing_duration": 8.911,
      "wpm": 19,
      "message": "3 ร้านอาหาร "
    },
    {
      "message_id": 874,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 5.152,
      "typing_delay": 5.847,
      "typing_duration": 10.848,
      "wpm": 14,
      "message": "กลุ่มที่ 4 "
    },
    {
      "message_id": 875,
      "agent_id": 16,
      "delay": 6.997,
      "onscreen_delay": 0.772,
      "typing_delay": 6.225,
      "typing_duration": 9.679,
      "wpm": 22,
      "message": "อ๋อ ข้าวใช่ไหม "
    },
    {
      "message_id": 876,
      "agent_id": 13,
      "delay": 5.678,
      "onscreen_delay": 1.213,
      "typing_delay": 4.465,
      "typing_duration": 15.664,
      "wpm": 18,
      "message": "ก็ข้อมูล ภาพของข้าว "
    },
    {
      "message_id": 877,
      "agent_id": 14,
      "delay": 11.663,
      "onscreen_delay": 6.3,
      "typing_delay": 5.363,
      "typing_duration": 16.668,
      "wpm": 20,
      "message": "เพราะขายข้าว เยอะจะตาย "
    },
    {
      "message_id": 878,
      "agent_id": 15,
      "delay": 12.667,
      "onscreen_delay": 8.044,
      "typing_delay": 4.623,
      "typing_duration": 18.998,
      "wpm": 21,
      "message": "ข้าว มันมีอะไรนะ ข้าวสาวให้ "
    },
    {
      "message_id": 879,
      "agent_id": 16,
      "delay": 14.997,
      "onscreen_delay": 10.469,
      "typing_delay": 4.528,
      "typing_duration": 12.353,
      "wpm": 38,
      "message": "ข้าวครบอยู่นะ 50 ชนิด ครบแน่นอน"
    },
    {
      "message_id": 880,
      "agent_id": 13,
      "delay": 10.995,
      "onscreen_delay": 6.288,
      "typing_delay": 4.707,
      "typing_duration": 19.016,
      "wpm": 20,
      "message": "นะครับ ทั้งข้าวเหนียวข้าว"
    },
    {
      "message_id": 881,
      "agent_id": 14,
      "delay": 15.016,
      "onscreen_delay": 10.932,
      "typing_delay": 4.084,
      "typing_duration": 17.471,
      "wpm": 31,
      "message": "ยังแยกเป็น ก ข ข้าวเกษตร ข้าวหอมมะลิ "
    },
    {
      "message_id": 882,
      "agent_id": 15,
      "delay": 13.469,
      "onscreen_delay": 7.429,
      "typing_delay": 6.04,
      "typing_duration": 16.298,
      "wpm": 21,
      "message": "ให้เขาเป็นคนหารูปภาพน่ะ "
    },
    {
      "message_id": 883,
      "agent_id": 16,
      "delay": 12.297,
      "onscreen_delay": 7.421,
      "typing_delay": 4.876,
      "typing_duration": 13.006,
      "wpm": 30,
      "message": "นึกออกนะ บอกเขาให้หารูปภาพ "
    },
    {
      "message_id": 884,
      "agent_id": 13,
      "delay": 9.005,
      "onscreen_delay": 4.772,
      "typing_delay": 4.233,
      "typing_duration": 13.778,
      "wpm": 20,
      "message": "ให้หาไฟล์ภาพไว้ให้ "
    },
    {
      "message_id": 885,
      "agent_id": 14,
      "delay": 9.777,
      "onscreen_delay": 5.691,
      "typing_delay": 4.086,
      "typing_duration": 12.139,
      "wpm": 44,
      "message": "ให้เขาช่วยทำอย่างอื่นที่เขาช่วยทำได้ "
    },
    {
      "message_id": 886,
      "agent_id": 15,
      "delay": 8.138,
      "onscreen_delay": 1.876,
      "typing_delay": 6.262,
      "typing_duration": 11.052,
      "wpm": 15,
      "message": "หาภาพ หารูป"
    },
    {
      "message_id": 887,
      "agent_id": 16,
      "delay": 7.05,
      "onscreen_delay": 2.54,
      "typing_delay": 4.51,
      "typing_duration": 10.981,
      "wpm": 53,
      "message": "ที่จะมาใช้ประกอบในการตกแต่งของเรา ก็ให้"
    },
    {
      "message_id": 888,
      "agent_id": 13,
      "delay": 6.98,
      "onscreen_delay": 2.039,
      "typing_delay": 4.941,
      "typing_duration": 15.165,
      "wpm": 31,
      "message": "ข้อมูลเขาไปนะคะ ว่าต้องหาให้ได้"
    },
    {
      "message_id": 889,
      "agent_id": 14,
      "delay": 11.164,
      "onscreen_delay": 7,
      "typing_delay": 4.164,
      "typing_duration": 8.177,
      "wpm": 28,
      "message": "อย่างน้อยกี่รูป "
    },
    {
      "message_id": 890,
      "agent_id": 15,
      "delay": 7.164,
      "onscreen_delay": 1.357,
      "typing_delay": 5.807,
      "typing_duration": 14.78,
      "wpm": 27,
      "message": "เหมือนยกตัวอย่าง ข้าวใช่ไหม "
    },
    {
      "message_id": 891,
      "agent_id": 16,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 892,
      "agent_id": 13,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 893,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 5.394,
      "typing_delay": 9.606,
      "typing_duration": 14.149,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 894,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 5.764,
      "typing_delay": 5.234,
      "typing_duration": 13.491,
      "wpm": 24,
      "message": "ดู ๆ งานกลุ่มของตัวเอง"
    },
    {
      "message_id": 895,
      "agent_id": 16,
      "delay": 9.489,
      "onscreen_delay": 4.927,
      "typing_delay": 4.562,
      "typing_duration": 12.101,
      "wpm": 35,
      "message": "แล้วมีใครติดขัดตรง Field ไหน "
    },
    {
      "message_id": 896,
      "agent_id": 13,
      "delay": 8.101,
      "onscreen_delay": 3.509,
      "typing_delay": 4.592,
      "typing_duration": 13.058,
      "wpm": 38,
      "message": "ข้อมูลไหน ไม่เข้าใจ ถามนะครับ ถาม "
    },
    {
      "message_id": 897,
      "agent_id": 14,
      "delay": 10.076,
      "onscreen_delay": 0,
      "typing_delay": 10.076,
      "typing_duration": 12.352,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 898,
      "agent_id": 15,
      "delay": 8.351,
      "onscreen_delay": 3.17,
      "typing_delay": 5.181,
      "typing_duration": 15.459,
      "wpm": 19,
      "message": "ตรงสถานะ บอกไปแล้วนะ "
    },
    {
      "message_id": 899,
      "agent_id": 16,
      "delay": 11.458,
      "onscreen_delay": 6.53,
      "typing_delay": 4.928,
      "typing_duration": 9.319,
      "wpm": 37,
      "message": "ดูด้วย ของใครที่มีสถานะ "
    },
    {
      "message_id": 900,
      "agent_id": 13,
      "delay": 11.548,
      "onscreen_delay": 0,
      "typing_delay": 11.548,
      "typing_duration": 11.548,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 901,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 902,
      "agent_id": 15,
      "delay": 14.999,
      "onscreen_delay": 0.934,
      "typing_delay": 14.065,
      "typing_duration": 16.583,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 903,
      "agent_id": 16,
      "delay": 12.581,
      "onscreen_delay": 3.734,
      "typing_delay": 8.847,
      "typing_duration": 8.847,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 904,
      "agent_id": 13,
      "delay": 8.576,
      "onscreen_delay": 1.938,
      "typing_delay": 6.638,
      "typing_duration": 11.698,
      "wpm": 29,
      "message": "อย่าลืมนะครับ อย่างน้อย "
    },
    {
      "message_id": 905,
      "agent_id": 14,
      "delay": 7.697,
      "onscreen_delay": 3.55,
      "typing_delay": 4.147,
      "typing_duration": 15.643,
      "wpm": 38,
      "message": "คือ 50 Record นะครับ อย่างน้อย ข้อมูลที่"
    },
    {
      "message_id": 906,
      "agent_id": 15,
      "delay": 11.642,
      "onscreen_delay": 7.024,
      "typing_delay": 4.618,
      "typing_duration": 14.04,
      "wpm": 15,
      "message": "จะกรอกลงในกรณี"
    },
    {
      "message_id": 907,
      "agent_id": 16,
      "delay": 10.038,
      "onscreen_delay": 4.962,
      "typing_delay": 5.076,
      "typing_duration": 8.778,
      "wpm": 38,
      "message": "ที่ได้ไปของแต่ละคนนะคะ "
    },
    {
      "message_id": 908,
      "agent_id": 13,
      "delay": 9.33,
      "onscreen_delay": 0,
      "typing_delay": 9.33,
      "typing_duration": 9.33,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 909,
      "agent_id": 14,
      "delay": 9.297,
      "onscreen_delay": 0,
      "typing_delay": 9.297,
      "typing_duration": 9.297,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 910,
      "agent_id": 15,
      "delay": 5.295,
      "onscreen_delay": 0.68,
      "typing_delay": 4.615,
      "typing_duration": 13.781,
      "wpm": 29,
      "message": "เพราะฉะนั้นอย่ามัวจนเกินงาม "
    },
    {
      "message_id": 911,
      "agent_id": 16,
      "delay": 9.777,
      "onscreen_delay": 5.248,
      "typing_delay": 4.529,
      "typing_duration": 8.694,
      "wpm": 43,
      "message": "ให้มั่วได้แต่อย่ามั่วซั่ว "
    },
    {
      "message_id": 912,
      "agent_id": 13,
      "delay": 10.266,
      "onscreen_delay": 0,
      "typing_delay": 10.266,
      "typing_duration": 10.266,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 913,
      "agent_id": 14,
      "delay": 6.264,
      "onscreen_delay": 1.573,
      "typing_delay": 4.691,
      "typing_duration": 16.602,
      "wpm": 32,
      "message": "นะ ขาดไม่ได้นะ ฟิลด์ต้องใส่คำอธิบาย "
    },
    {
      "message_id": 914,
      "agent_id": 15,
      "delay": 12.6,
      "onscreen_delay": 8.01,
      "typing_delay": 4.59,
      "typing_duration": 14.376,
      "wpm": 25,
      "message": "ชนิด ไซซ์ แล้วก็คำอธิบาย "
    },
    {
      "message_id": 915,
      "agent_id": 16,
      "delay": 10.376,
      "onscreen_delay": 6.146,
      "typing_delay": 4.23,
      "typing_duration": 11.259,
      "wpm": 61,
      "message": "แล้วก็คีย์หลัก ต้องใส่มาด้วย 3 อันนี้ขาดไม่ได้ "
    },
    {
      "message_id": 916,
      "agent_id": 13,
      "delay": 10.117,
      "onscreen_delay": 0,
      "typing_delay": 10.117,
      "typing_duration": 10.117,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 917,
      "agent_id": 14,
      "delay": 8.576,
      "onscreen_delay": 0,
      "typing_delay": 8.576,
      "typing_duration": 8.576,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 918,
      "agent_id": 15,
      "delay": 7.773,
      "onscreen_delay": 0,
      "typing_delay": 7.773,
      "typing_duration": 12.704,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 919,
      "agent_id": 16,
      "delay": 8.703,
      "onscreen_delay": 3.147,
      "typing_delay": 5.556,
      "typing_duration": 12.987,
      "wpm": 54,
      "message": "ถ้าไม่มีอะไรสงสัยก็จะปล่อยแล้วนะคะ สำหรับวันนี้ "
    },
    {
      "message_id": 920,
      "agent_id": 13,
      "delay": 8.985,
      "onscreen_delay": 2.986,
      "typing_delay": 5.999,
      "typing_duration": 13.751,
      "wpm": 19,
      "message": "แบ่งงานกันให้ดี ๆ "
    },
    {
      "message_id": 921,
      "agent_id": 14,
      "delay": 9.751,
      "onscreen_delay": 3.456,
      "typing_delay": 6.295,
      "typing_duration": 12.919,
      "wpm": 14,
      "message": "เดี๋ยวสัปดาห"
    },
    {
      "message_id": 922,
      "agent_id": 15,
      "delay": 8.918,
      "onscreen_delay": 3.287,
      "typing_delay": 5.631,
      "typing_duration": 18.094,
      "wpm": 24,
      "message": "สัปดาห์เราไม่อยู่ใช่ไหม เอ้ย! "
    },
    {
      "message_id": 923,
      "agent_id": 16,
      "delay": 14.092,
      "onscreen_delay": 8.141,
      "typing_delay": 5.951,
      "typing_duration": 13.495,
      "wpm": 33,
      "message": "อย่าลืมนะคะ ใครที่ไปแข่ง E-pup "
    },
    {
      "message_id": 924,
      "agent_id": 13,
      "delay": 10.088,
      "onscreen_delay": 5.344,
      "typing_delay": 4.744,
      "typing_duration": 17.268,
      "wpm": 24,
      "message": "ประกาศก่อน ประชาสัมพันธ์ก่อน "
    },
    {
      "message_id": 925,
      "agent_id": 14,
      "delay": 13.267,
      "onscreen_delay": 9.12,
      "typing_delay": 4.147,
      "typing_duration": 13.398,
      "wpm": 38,
      "message": "เอาบัตร ถ่ายสำเนาบัตรประชาชนเอาไว้ "
    },
    {
      "message_id": 926,
      "agent_id": 15,
      "delay": 9.398,
      "onscreen_delay": 4.901,
      "typing_delay": 4.497,
      "typing_duration": 15.887,
      "wpm": 26,
      "message": "คนละ 1 แผ่น เตรียมไว้เลยนะคะ "
    },
    {
      "message_id": 927,
      "agent_id": 16,
      "delay": 11.887,
      "onscreen_delay": 6.468,
      "typing_delay": 5.419,
      "typing_duration": 9.855,
      "wpm": 38,
      "message": "จะได้ไม่ต้องไปรอคิวพี่เขา "
    },
    {
      "message_id": 928,
      "agent_id": 13,
      "delay": 7.886,
      "onscreen_delay": 3.546,
      "typing_delay": 4.34,
      "typing_duration": 18.437,
      "wpm": 23,
      "message": "เดี๋ยวมันจะช้า เราจะเสียเวลา "
    },
    {
      "message_id": 929,
      "agent_id": 14,
      "delay": 14.435,
      "onscreen_delay": 10.216,
      "typing_delay": 4.219,
      "typing_duration": 11.932,
      "wpm": 23,
      "message": "วันศุกร์การแต่งกาย "
    },
    {
      "message_id": 930,
      "agent_id": 15,
      "delay": 10.432,
      "onscreen_delay": 5.688,
      "typing_delay": 4.744,
      "typing_duration": 15.259,
      "wpm": 31,
      "message": "ชุดไอ้นั่นนะ ไม่ใช่ชุดนักศึกษานะ "
    },
    {
      "message_id": 931,
      "agent_id": 16,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 932,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 6.532,
      "typing_delay": 8.469,
      "typing_duration": 8.469,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 933,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 5.652,
      "typing_delay": 5.348,
      "typing_duration": 16.352,
      "wpm": 19,
      "message": "ชุดธรรมดาใช่ ๆ รุ่น 2 "
    },
    {
      "message_id": 934,
      "agent_id": 15,
      "delay": 12.351,
      "onscreen_delay": 7.925,
      "typing_delay": 4.426,
      "typing_duration": 13.276,
      "wpm": 25,
      "message": "มันเริ่มวันอีกวันหนึ่ง "
    },
    {
      "message_id": 935,
      "agent_id": 16,
      "delay": 9.276,
      "onscreen_delay": 2.355,
      "typing_delay": 6.921,
      "typing_duration": 11.785,
      "wpm": 6,
      "message": "คือ ๆ"
    },
    {
      "message_id": 936,
      "agent_id": 13,
      "delay": 7.784,
      "onscreen_delay": 2.743,
      "typing_delay": 5.041,
      "typing_duration": 18.244,
      "wpm": 30,
      "message": "เหมือนเขาให้ใส่กางเกงได้น่ะ แต่เสื้อ"
    },
    {
      "message_id": 937,
      "agent_id": 14,
      "delay": 14.243,
      "onscreen_delay": 9.794,
      "typing_delay": 4.449,
      "typing_duration": 17.104,
      "wpm": 20,
      "message": "ก็เป็นเสื้อช็อปเราก็ได้ "
    },
    {
      "message_id": 938,
      "agent_id": 15,
      "delay": 13.103,
      "onscreen_delay": 8.575,
      "typing_delay": 4.528,
      "typing_duration": 17.592,
      "wpm": 20,
      "message": "เสื้อชอป เสื้อสาขาเราน่ะ "
    },
    {
      "message_id": 939,
      "agent_id": 16,
      "delay": 13.592,
      "onscreen_delay": 7.441,
      "typing_delay": 6.151,
      "typing_duration": 11.933,
      "wpm": 19,
      "message": "ไปรถบัสคันหนึ่ง "
    },
    {
      "message_id": 940,
      "agent_id": 13,
      "delay": 9.591,
      "onscreen_delay": 5.182,
      "typing_delay": 4.409,
      "typing_duration": 18.251,
      "wpm": 23,
      "message": "แล้วก็รถตู้คันหนึ่ง เพราะทีม"
    },
    {
      "message_id": 941,
      "agent_id": 14,
      "delay": 14.25,
      "onscreen_delay": 9.844,
      "typing_delay": 4.406,
      "typing_duration": 13.529,
      "wpm": 20,
      "message": "ที่ 2 น่ะ รอบที่ 2 "
    },
    {
      "message_id": 942,
      "agent_id": 15,
      "delay": 10.249,
      "onscreen_delay": 5.775,
      "typing_delay": 4.474,
      "typing_duration": 17.077,
      "wpm": 22,
      "message": "รุ่นที่ 2 จะต้องนั่งรถตู้ "
    },
    {
      "message_id": 943,
      "agent_id": 16,
      "delay": 13.076,
      "onscreen_delay": 7.915,
      "typing_delay": 5.161,
      "typing_duration": 8.823,
      "wpm": 5,
      "message": "เออ "
    },
    {
      "message_id": 944,
      "agent_id": 13,
      "delay": 9.075,
      "onscreen_delay": 2.89,
      "typing_delay": 6.185,
      "typing_duration": 16.03,
      "wpm": 22,
      "message": "ไม่รู้จะมีใครพาไป เพราะ"
    },
    {
      "message_id": 945,
      "agent_id": 14,
      "delay": 12.029,
      "onscreen_delay": 7.646,
      "typing_delay": 4.383,
      "typing_duration": 18.377,
      "wpm": 14,
      "message": "ก็อยู่ที่ห้องอบรม "
    },
    {
      "message_id": 946,
      "agent_id": 15,
      "delay": 14.376,
      "onscreen_delay": 9.883,
      "typing_delay": 4.493,
      "typing_duration": 18.281,
      "wpm": 26,
      "message": "ก็จะได้ไปเที่ยวกันเอง ช่วยตัวเอง "
    },
    {
      "message_id": 947,
      "agent_id": 16,
      "delay": 14.279,
      "onscreen_delay": 9.371,
      "typing_delay": 4.908,
      "typing_duration": 10.229,
      "wpm": 15,
      "message": "ก็จะไป เออ "
    },
    {
      "message_id": 948,
      "agent_id": 13,
      "delay": 10.278,
      "onscreen_delay": 5.011,
      "typing_delay": 5.267,
      "typing_duration": 17.048,
      "wpm": 31,
      "message": "เพราะว่ารถบัสมันคงไม่สพดวกในการพาไป "
    },
    {
      "message_id": 949,
      "agent_id": 14,
      "delay": 13.047,
      "onscreen_delay": 4.589,
      "typing_delay": 8.458,
      "typing_duration": 8.458,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 950,
      "agent_id": 15,
      "delay": 9.046,
      "onscreen_delay": 4.528,
      "typing_delay": 4.518,
      "typing_duration": 10.635,
      "wpm": 7,
      "message": "ก็... "
    },
    {
      "message_id": 951,
      "agent_id": 16,
      "delay": 9.232,
      "onscreen_delay": 0,
      "typing_delay": 9.232,
      "typing_duration": 10.558,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 952,
      "agent_id": 13,
      "delay": 6.557,
      "onscreen_delay": 1.235,
      "typing_delay": 5.322,
      "typing_duration": 12.42,
      "wpm": 21,
      "message": "คือปัญหานี่ รถตู้"
    },
    {
      "message_id": 953,
      "agent_id": 14,
      "delay": 8.418,
      "onscreen_delay": 4.343,
      "typing_delay": 4.075,
      "typing_duration": 11.797,
      "wpm": 29,
      "message": "ยังไม่ชัวร์เลยนี่ตอนนี้ "
    },
    {
      "message_id": 954,
      "agent_id": 15,
      "delay": 11.927,
      "onscreen_delay": 0,
      "typing_delay": 11.927,
      "typing_duration": 11.927,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 955,
      "agent_id": 16,
      "delay": 7.915,
      "onscreen_delay": 1.386,
      "typing_delay": 6.529,
      "typing_duration": 14.593,
      "wpm": 32,
      "message": "Grab Car มันมีอยู่นะ ขอนแก่นน่ะ"
    },
    {
      "message_id": 956,
      "agent_id": 13,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 957,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 9.066,
      "typing_delay": 5.933,
      "typing_duration": 9.609,
      "wpm": 8,
      "message": "ว่าไง "
    },
    {
      "message_id": 958,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 6.604,
      "typing_delay": 4.394,
      "typing_duration": 15.486,
      "wpm": 32,
      "message": "ใช่ ๆ เช้าวันเสาร์ เดี๋ยวกำหนดการ"
    },
    {
      "message_id": 959,
      "agent_id": 16,
      "delay": 11.485,
      "onscreen_delay": 6.679,
      "typing_delay": 4.806,
      "typing_duration": 9.085,
      "wpm": 26,
      "message": "จะแจ้งอีกทีหนึ่ง "
    },
    {
      "message_id": 960,
      "agent_id": 13,
      "delay": 7.483,
      "onscreen_delay": 2.975,
      "typing_delay": 4.508,
      "typing_duration": 12.274,
      "wpm": 28,
      "message": "แต่ให้ น้องน่ะ บอกทุกคน "
    },
    {
      "message_id": 961,
      "agent_id": 14,
      "delay": 8.273,
      "onscreen_delay": 4.267,
      "typing_delay": 4.006,
      "typing_duration": 8.824,
      "wpm": 17,
      "message": "ไปถ่ายบัตร "
    },
    {
      "message_id": 962,
      "agent_id": 15,
      "delay": 6.16,
      "onscreen_delay": 0,
      "typing_delay": 6.16,
      "typing_duration": 15.954,
      "wpm": 19,
      "message": "วันศุกร์นี่ฉันไปแล้ว "
    },
    {
      "message_id": 963,
      "agent_id": 16,
      "delay": 11.953,
      "onscreen_delay": 7.398,
      "typing_delay": 4.555,
      "typing_duration": 12.278,
      "wpm": 46,
      "message": "แม่จะไปตั้งแต่วันศุกร์แล้ว แม่จะไปก่อน "
    },
    {
      "message_id": 964,
      "agent_id": 13,
      "delay": 8.277,
      "onscreen_delay": 3.205,
      "typing_delay": 5.072,
      "typing_duration": 15.998,
      "wpm": 25,
      "message": "เดี๋ยวอาจารย์เปียวจะคุมรถไป "
    },
    {
      "message_id": 965,
      "agent_id": 14,
      "delay": 11.997,
      "onscreen_delay": 7.018,
      "typing_delay": 4.979,
      "typing_duration": 10.722,
      "wpm": 35,
      "message": "แม่จะไปก่อน เพราะไปหาน้อง"
    },
    {
      "message_id": 966,
      "agent_id": 15,
      "delay": 7.997,
      "onscreen_delay": 3.412,
      "typing_delay": 4.585,
      "typing_duration": 11.482,
      "wpm": 5,
      "message": "นะคะ "
    },
    {
      "message_id": 967,
      "agent_id": 16,
      "delay": 7.482,
      "onscreen_delay": 3.142,
      "typing_delay": 4.34,
      "typing_duration": 11.227,
      "wpm": 33,
      "message": "สำหรับคนที่จะไปแข่ง E-Pub "
    },
    {
      "message_id": 968,
      "agent_id": 13,
      "delay": 7.22,
      "onscreen_delay": 2.87,
      "typing_delay": 4.35,
      "typing_duration": 19.001,
      "wpm": 31,
      "message": "แล้วก็ไม่หูน่ะ ต้องถ่ายสำเนาบัตร 1 ฉบับ "
    },
    {
      "message_id": 969,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 10.72,
      "typing_delay": 4.28,
      "typing_duration": 15.834,
      "wpm": 30,
      "message": "คนละ 1 ฉบับนะคะ ให้พี่ปอยถ่ายให้ "
    },
    {
      "message_id": 970,
      "agent_id": 15,
      "delay": 11.834,
      "onscreen_delay": 7.503,
      "typing_delay": 4.331,
      "typing_duration": 16.793,
      "wpm": 35,
      "message": "เดี๋ยวเลิกจากคาบนี้ ก็ไปถ่ายไว้ เก็บไว้"
    },
    {
      "message_id": 971,
      "agent_id": 16,
      "delay": 12.789,
      "onscreen_delay": 8.496,
      "typing_delay": 4.293,
      "typing_duration": 13.2,
      "wpm": 40,
      "message": "ถือไว้ด้วย ทีนี่คอมพ์ จะมาเช็กอีกที "
    },
    {
      "message_id": 972,
      "agent_id": 13,
      "delay": 9.199,
      "onscreen_delay": 2.305,
      "typing_delay": 6.894,
      "typing_duration": 13.318,
      "wpm": 21,
      "message": "ว่า ได้คอมหรือเปล่า "
    },
    {
      "message_id": 973,
      "agent_id": 14,
      "delay": 9.316,
      "onscreen_delay": 3.8,
      "typing_delay": 5.516,
      "typing_duration": 14.333,
      "wpm": 35,
      "message": "กลุ่มละ 1 เครื่องก็ยังดี เข้าใจบ่ "
    },
    {
      "message_id": 974,
      "agent_id": 15,
      "delay": 10.333,
      "onscreen_delay": 5.341,
      "typing_delay": 4.992,
      "typing_duration": 13.713,
      "wpm": 19,
      "message": "กลุ่มละ 1 เครื่อง "
    },
    {
      "message_id": 975,
      "agent_id": 16,
      "delay": 9.712,
      "onscreen_delay": 3.657,
      "typing_delay": 6.055,
      "typing_duration": 12.012,
      "wpm": 34,
      "message": "Notebook 1 เครื่องอย่างน้อย "
    },
    {
      "message_id": 976,
      "agent_id": 13,
      "delay": 8.011,
      "onscreen_delay": 3.464,
      "typing_delay": 4.547,
      "typing_duration": 10.855,
      "wpm": 30,
      "message": "กลุ่มหนึ่งมี 1 เครื่อง "
    },
    {
      "message_id": 977,
      "agent_id": 14,
      "delay": 6.854,
      "onscreen_delay": 1.113,
      "typing_delay": 5.741,
      "typing_duration": 12.623,
      "wpm": 31,
      "message": "เพราะเผื่อเขามีโปรแกรมใหม่"
    },
    {
      "message_id": 978,
      "agent_id": 15,
      "delay": 8.622,
      "onscreen_delay": 4.138,
      "typing_delay": 4.484,
      "typing_duration": 15.932,
      "wpm": 42,
      "message": "มาให้ลองทำดูอย่างนี้ล่ะค่ะ เราก็ต้องมีเครื่อง"
    },
    {
      "message_id": 979,
      "agent_id": 16,
      "delay": 11.931,
      "onscreen_delay": 6.341,
      "typing_delay": 5.59,
      "typing_duration": 9.087,
      "wpm": 30,
      "message": "ไปลองลงโปรแกรมนั้น "
    },
    {
      "message_id": 980,
      "agent_id": 13,
      "delay": 8.11,
      "onscreen_delay": 0,
      "typing_delay": 8.11,
      "typing_duration": 8.11,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 981,
      "agent_id": 14,
      "delay": 11.437,
      "onscreen_delay": 0,
      "typing_delay": 11.437,
      "typing_duration": 11.437,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 982,
      "agent_id": 15,
      "delay": 11.961,
      "onscreen_delay": 0,
      "typing_delay": 11.961,
      "typing_duration": 11.961,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 983,
      "agent_id": 16,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 984,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 985,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 5.884,
      "typing_delay": 9.116,
      "typing_duration": 9.116,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 986,
      "agent_id": 15,
      "delay": 12.348,
      "onscreen_delay": 0,
      "typing_delay": 12.348,
      "typing_duration": 12.348,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 987,
      "agent_id": 16,
      "delay": 8.344,
      "onscreen_delay": 1.685,
      "typing_delay": 6.659,
      "typing_duration": 13.253,
      "wpm": 34,
      "message": "อ้าว โอ.เค. นะคะ ไม่มีใครสงสัย"
    },
    {
      "message_id": 988,
      "agent_id": 13,
      "delay": 9.251,
      "onscreen_delay": 3.894,
      "typing_delay": 5.357,
      "typing_duration": 16.073,
      "wpm": 30,
      "message": "ไอ้ตัวข้อมูลที่ให้ไป เพราะฉะนั้น"
    },
    {
      "message_id": 989,
      "agent_id": 14,
      "delay": 12.069,
      "onscreen_delay": 7.857,
      "typing_delay": 4.212,
      "typing_duration": 16.305,
      "wpm": 35,
      "message": "เดี๋ยวจะปล่อยแล้วนะคะ สำหรับสัปดาห์นี้"
    },
    {
      "message_id": 990,
      "agent_id": 15,
      "delay": 12.304,
      "onscreen_delay": 7.658,
      "typing_delay": 4.646,
      "typing_duration": 12.841,
      "wpm": 13,
      "message": "พอแค่นี้ค่ะ "
    },
    {
      "message_id": 991,
      "agent_id": 16,
      "delay": 8.833,
      "onscreen_delay": 1.83,
      "typing_delay": 7.003,
      "typing_duration": 8.513,
      "wpm": 18,
      "message": "ขอบคุณนะคะ "
    },
    {
      "message_id": 992,
      "agent_id": 13,
      "delay": 8.153,
      "onscreen_delay": 0,
      "typing_delay": 8.153,
      "typing_duration": 8.153,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 993,
      "agent_id": 14,
      "delay": 6.812,
      "onscreen_delay": 0,
      "typing_delay": 6.812,
      "typing_duration": 15.987,
      "wpm": 18,
      "message": "[สิ้นสุดการถอดความ] "
    },
    {
      "message_id": 994,
      "agent_id": 15,
      "delay": 11.985,
      "onscreen_delay": 2.954,
      "typing_delay": 9.031,
      "typing_duration": 9.031,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 995,
      "agent_id": 16,
      "delay": 8.147,
      "onscreen_delay": 0,
      "typing_delay": 8.147,
      "typing_duration": 8.147,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 996,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 997,
      "agent_id": 14,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 998,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 8.002,
      "typing_delay": 7,
      "typing_duration": 7,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 999,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 7.999,
      "typing_delay": 3,
      "typing_duration": 3,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1000,
      "agent_id": 13,
      "delay": 7.003,
      "onscreen_delay": 0,
      "typing_delay": 7.003,
      "typing_duration": 7.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1001,
      "agent_id": 14,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1002,
      "agent_id": 13,
      "delay": 7.003,
      "onscreen_delay": 0,
      "typing_delay": 7.003,
      "typing_duration": 7.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1003,
      "agent_id": 14,
      "delay": 3.003,
      "onscreen_delay": 0,
      "typing_delay": 3.003,
      "typing_duration": 3.003,
      "wpm": 0,
      "message": ""
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