{
  "average_delay": 14.25,
  "average_delay_with_out_empty_turn": 11.956,
  "average_onscreen_delay": 2.096,
  "average_typing_delay": 12.154,
  "average_typing_duration": 14.47,
  "average_wpm": 8,
  "average_wpm_with_out_empty_turn": 29,
  "agents": [
    {
      "agent_id": 12,
      "average_delay": 14.072,
      "average_delay_with_out_empty_turn": 10.998,
      "average_onscreen_delay": 0.581,
      "average_typing_delay": 13.492,
      "average_typing_duration": 14.026,
      "average_wpm": 0,
      "average_wpm_with_out_empty_turn": 2
    },
    {
      "agent_id": 13,
      "average_delay": 15.365,
      "average_delay_with_out_empty_turn": 11.8,
      "average_onscreen_delay": 1.501,
      "average_typing_delay": 13.864,
      "average_typing_duration": 15.834,
      "average_wpm": 7,
      "average_wpm_with_out_empty_turn": 29
    },
    {
      "agent_id": 14,
      "average_delay": 15.078,
      "average_delay_with_out_empty_turn": 11.458,
      "average_onscreen_delay": 1.322,
      "average_typing_delay": 13.755,
      "average_typing_duration": 15.375,
      "average_wpm": 7,
      "average_wpm_with_out_empty_turn": 42
    },
    {
      "agent_id": 15,
      "average_delay": 12.624,
      "average_delay_with_out_empty_turn": 12.204,
      "average_onscreen_delay": 4.637,
      "average_typing_delay": 7.987,
      "average_typing_duration": 12.774,
      "average_wpm": 16,
      "average_wpm_with_out_empty_turn": 27
    },
    {
      "agent_id": 16,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_onscreen_delay": 0,
      "average_typing_delay": 0,
      "average_typing_duration": 0,
      "average_wpm": 0,
      "average_wpm_with_out_empty_turn": 0
    }
  ],
  "messages": [
    {
      "message_id": 0,
      "agent_id": 15,
      "delay": 8.554,
      "onscreen_delay": 0,
      "typing_delay": 8.554,
      "typing_duration": 8.554,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1,
      "agent_id": 12,
      "delay": 9.669,
      "onscreen_delay": 0,
      "typing_delay": 9.669,
      "typing_duration": 9.669,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 2,
      "agent_id": 13,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 3,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 4,
      "agent_id": 15,
      "delay": 14.998,
      "onscreen_delay": 2.636,
      "typing_delay": 12.362,
      "typing_duration": 13.538,
      "wpm": 13,
      "message": " [เสียงดนตรี] "
    },
    {
      "message_id": 5,
      "agent_id": 12,
      "delay": 10.994,
      "onscreen_delay": 0.887,
      "typing_delay": 10.107,
      "typing_duration": 10.107,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 6,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 7,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 8,
      "agent_id": 15,
      "delay": 14.999,
      "onscreen_delay": 9.38,
      "typing_delay": 5.619,
      "typing_duration": 11.002,
      "wpm": 7,
      "message": "ที่แบ"
    },
    {
      "message_id": 9,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 10,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 3.996,
      "typing_delay": 7.003,
      "typing_duration": 9.005,
      "wpm": 20,
      "message": " [เสียงดนตรี] "
    },
    {
      "message_id": 11,
      "agent_id": 13,
      "delay": 11.004,
      "onscreen_delay": 0,
      "typing_delay": 11.004,
      "typing_duration": 11.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 13,
      "agent_id": 15,
      "delay": 9.069,
      "onscreen_delay": 0,
      "typing_delay": 9.069,
      "typing_duration": 19,
      "wpm": 38,
      "message": " (ผู้ให้สัมภาษณ์) อยากให้มีครับ เพราะเป็นประโยชน์ "
    },
    {
      "message_id": 14,
      "agent_id": 12,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 15,
      "agent_id": 13,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 16,
      "agent_id": 14,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 17,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 8.649,
      "typing_delay": 6.353,
      "typing_duration": 7.001,
      "wpm": 26,
      "message": " [เสียงดนตรี] "
    },
    {
      "message_id": 21,
      "agent_id": 15,
      "delay": 11.008,
      "onscreen_delay": 0,
      "typing_delay": 11.008,
      "typing_duration": 11.008,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 22,
      "agent_id": 12,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 23,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 24,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 25,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 10.3,
      "typing_delay": 4.7,
      "typing_duration": 14.97,
      "wpm": 23,
      "message": "ของประเทศ  [เสียงดนตรี]"
    },
    {
      "message_id": 26,
      "agent_id": 12,
      "delay": 11.003,
      "onscreen_delay": 0,
      "typing_delay": 11.003,
      "typing_duration": 11.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 27,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 28,
      "agent_id": 14,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 29,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 5.755,
      "typing_delay": 9.245,
      "typing_duration": 9.245,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 30,
      "agent_id": 12,
      "delay": 10.996,
      "onscreen_delay": 1.342,
      "typing_delay": 9.654,
      "typing_duration": 9.654,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 31,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 32,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 33,
      "agent_id": 15,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 34,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 4.582,
      "typing_delay": 10.418,
      "typing_duration": 10.418,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 35,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 36,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 37,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 5.648,
      "typing_delay": 9.352,
      "typing_duration": 9.352,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 38,
      "agent_id": 12,
      "delay": 10.996,
      "onscreen_delay": 1.022,
      "typing_delay": 9.974,
      "typing_duration": 12.835,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 39,
      "agent_id": 14,
      "delay": 8.832,
      "onscreen_delay": 3.264,
      "typing_delay": 5.568,
      "typing_duration": 15.002,
      "wpm": 53,
      "message": "ท่านรัฐมนตรีว่าการกระทรวงดิจิทัลเพื่อเศรษฐกิจและสังคม "
    },
    {
      "message_id": 41,
      "agent_id": 15,
      "delay": 11.959,
      "onscreen_delay": 0,
      "typing_delay": 11.959,
      "typing_duration": 11.959,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 42,
      "agent_id": 12,
      "delay": 8.842,
      "onscreen_delay": 0,
      "typing_delay": 8.842,
      "typing_duration": 8.842,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 43,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 44,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 45,
      "agent_id": 15,
      "delay": 14.999,
      "onscreen_delay": 6.542,
      "typing_delay": 8.457,
      "typing_duration": 8.457,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 46,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 47,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 48,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 49,
      "agent_id": 15,
      "delay": 11.003,
      "onscreen_delay": 2.869,
      "typing_delay": 8.134,
      "typing_duration": 8.134,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 50,
      "agent_id": 12,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 51,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 52,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 53,
      "agent_id": 15,
      "delay": 10.995,
      "onscreen_delay": 5.436,
      "typing_delay": 5.559,
      "typing_duration": 14.492,
      "wpm": 71,
      "message": "ท่านรัฐมนตรีว่าการกระทรวงดิจิทัลเพื่อเศรษฐกิจและสังคม ท่านคณะรัฐมนตรี "
    },
    {
      "message_id": 54,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 55,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 56,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 6.572,
      "typing_delay": 4.428,
      "typing_duration": 18.422,
      "wpm": 34,
      "message": "มารับหน้าที่เป็นพิธีกร ยินดีต้อนรับเข้าสู่ "
    },
    {
      "message_id": 57,
      "agent_id": 12,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 58,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 7.859,
      "typing_delay": 7.141,
      "typing_duration": 11.001,
      "wpm": 11,
      "message": "ณ vb,cr8"
    },
    {
      "message_id": 59,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 60,
      "agent_id": 15,
      "delay": 11.001,
      "onscreen_delay": 6.412,
      "typing_delay": 4.589,
      "typing_duration": 11.002,
      "wpm": 23,
      "message": "และเทคโนโลยีที่ยิ"
    },
    {
      "message_id": 61,
      "agent_id": 13,
      "delay": 7,
      "onscreen_delay": 2.845,
      "typing_delay": 4.155,
      "typing_duration": 12.005,
      "wpm": 37,
      "message": "เป็นงานเดียวของประเทศไทยนะครับ "
    },
    {
      "message_id": 62,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 63,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 6.543,
      "typing_delay": 4.457,
      "typing_duration": 17.828,
      "wpm": 22,
      "message": "ทุกคนก้าวเข้าสู่ยุคดิจิทัล "
    },
    {
      "message_id": 64,
      "agent_id": 12,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 65,
      "agent_id": 13,
      "delay": 14.998,
      "onscreen_delay": 9.733,
      "typing_delay": 5.265,
      "typing_duration": 16.312,
      "wpm": 63,
      "message": "ท่านรัฐมนตรีว่าการกระทรวงดิจิทัลเพื่อเศรษฐกิจและสังคม ให้เกียรติขึ้น"
    },
    {
      "message_id": 66,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 67,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 6.634,
      "typing_delay": 4.366,
      "typing_duration": 7.982,
      "wpm": 23,
      "message": " [เสียงดนตรี] "
    },
    {
      "message_id": 68,
      "agent_id": 12,
      "delay": 11.001,
      "onscreen_delay": 0,
      "typing_delay": 11.001,
      "typing_duration": 11.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 69,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 70,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 71,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 6.548,
      "typing_delay": 4.451,
      "typing_duration": 15,
      "wpm": 21,
      "message": "เพื่อเศรษฐกิจและสังคม"
    },
    {
      "message_id": 72,
      "agent_id": 12,
      "delay": 10.998,
      "onscreen_delay": 4.358,
      "typing_delay": 6.64,
      "typing_duration": 15.002,
      "wpm": 2,
      "message": "OS"
    },
    {
      "message_id": 73,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 74,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 75,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 10.394,
      "typing_delay": 4.606,
      "typing_duration": 14.56,
      "wpm": 20,
      "message": "จากความสำเร็จของงาน "
    },
    {
      "message_id": 76,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 77,
      "agent_id": 13,
      "delay": 11,
      "onscreen_delay": 6.384,
      "typing_delay": 4.616,
      "typing_duration": 15.001,
      "wpm": 20,
      "message": "ซึ่งมีผู้เข้าร่วมงาน"
    },
    {
      "message_id": 79,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 5.594,
      "typing_delay": 5.405,
      "typing_duration": 18.82,
      "wpm": 29,
      "message": "ตลอด 4 วัน มีผู้สนใจเข้าร่วมฟังสัมมนา "
    },
    {
      "message_id": 80,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 81,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 82,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 10.351,
      "typing_delay": 4.648,
      "typing_duration": 13.837,
      "wpm": 27,
      "message": "IOT โดรน มากกว่า 12,00 คน "
    },
    {
      "message_id": 83,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 6.008,
      "typing_delay": 4.99,
      "typing_duration": 15.001,
      "wpm": 35,
      "message": "มีคลังความรู้ด้านดิจิทัลจาการสัมมนา"
    },
    {
      "message_id": 84,
      "agent_id": 13,
      "delay": 11.001,
      "onscreen_delay": 6.201,
      "typing_delay": 4.8,
      "typing_duration": 15.002,
      "wpm": 13,
      "message": "ซึ่งสามารถรับ"
    },
    {
      "message_id": 85,
      "agent_id": 14,
      "delay": 11.001,
      "onscreen_delay": 6.77,
      "typing_delay": 4.231,
      "typing_duration": 15,
      "wpm": 45,
      "message": "144 เรื่อง ผลจากงานดังกล่าวทำให้เกิดการเรียยน"
    },
    {
      "message_id": 87,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 88,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 89,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 6.952,
      "typing_delay": 4.048,
      "typing_duration": 13.519,
      "wpm": 42,
      "message": "ดังจะเห็นได้จากผลการจัดอับดับที่ผ่านมา "
    },
    {
      "message_id": 91,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 92,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 93,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 0.397,
      "typing_delay": 10.603,
      "typing_duration": 10.603,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 94,
      "agent_id": 15,
      "delay": 11.002,
      "onscreen_delay": 0,
      "typing_delay": 11.002,
      "typing_duration": 11.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 95,
      "agent_id": 13,
      "delay": 11.001,
      "onscreen_delay": 0,
      "typing_delay": 11.001,
      "typing_duration": 11.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 96,
      "agent_id": 14,
      "delay": 11.002,
      "onscreen_delay": 0,
      "typing_delay": 11.002,
      "typing_duration": 11.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 97,
      "agent_id": 12,
      "delay": 11.004,
      "onscreen_delay": 0,
      "typing_delay": 11.004,
      "typing_duration": 11.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 98,
      "agent_id": 13,
      "delay": 11.003,
      "onscreen_delay": 0,
      "typing_delay": 11.003,
      "typing_duration": 11.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 99,
      "agent_id": 14,
      "delay": 7.002,
      "onscreen_delay": 4,
      "typing_delay": 3.002,
      "typing_duration": 3.002,
      "wpm": 0,
      "message": ""
    }
  ]
}