{
  "average_delay": 14.892,
  "average_delay_with_out_empty_turn": 11.685,
  "average_onscreen_delay": 3.589,
  "average_typing_delay": 11.303,
  "average_typing_duration": 16.615,
  "average_wpm": 15,
  "average_wpm_with_out_empty_turn": 29,
  "agents": [
    {
      "agent_id": 12,
      "average_delay": 15.034,
      "average_delay_with_out_empty_turn": 12.346,
      "average_onscreen_delay": 3.998,
      "average_typing_delay": 11.036,
      "average_typing_duration": 15.802,
      "average_wpm": 16,
      "average_wpm_with_out_empty_turn": 29
    },
    {
      "agent_id": 13,
      "average_delay": 14.734,
      "average_delay_with_out_empty_turn": 10.906,
      "average_onscreen_delay": 3.057,
      "average_typing_delay": 11.677,
      "average_typing_duration": 17.196,
      "average_wpm": 14,
      "average_wpm_with_out_empty_turn": 28
    },
    {
      "agent_id": 14,
      "average_delay": 15.153,
      "average_delay_with_out_empty_turn": 12.043,
      "average_onscreen_delay": 3.883,
      "average_typing_delay": 11.27,
      "average_typing_duration": 16.596,
      "average_wpm": 17,
      "average_wpm_with_out_empty_turn": 34
    },
    {
      "agent_id": 15,
      "average_delay": 14.649,
      "average_delay_with_out_empty_turn": 11.399,
      "average_onscreen_delay": 3.419,
      "average_typing_delay": 11.23,
      "average_typing_duration": 16.867,
      "average_wpm": 12,
      "average_wpm_with_out_empty_turn": 24
    },
    {
      "agent_id": 16,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_onscreen_delay": 0,
      "average_typing_delay": 0,
      "average_typing_duration": 0,
      "average_wpm": 0,
      "average_wpm_with_out_empty_turn": 0
    }
  ],
  "messages": [
    {
      "message_id": 0,
      "agent_id": 15,
      "delay": 12.531,
      "onscreen_delay": 0,
      "typing_delay": 12.531,
      "typing_duration": 16.455,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1,
      "agent_id": 12,
      "delay": 12.45,
      "onscreen_delay": 5.216,
      "typing_delay": 7.234,
      "typing_duration": 17.038,
      "wpm": 35,
      "message": "หน่วยงานที่เป็นทางด้านการศึกษา เราก็ไปดู"
    },
    {
      "message_id": 2,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 3,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 11.1,
      "typing_delay": 3.9,
      "typing_duration": 15.564,
      "wpm": 47,
      "message": "ไปดูมาว่าหน่วยงานนี้ตอนนี้ เขามีเทคโนโลยีอะไรบ้าง "
    },
    {
      "message_id": 4,
      "agent_id": 15,
      "delay": 11.562,
      "onscreen_delay": 6.846,
      "typing_delay": 4.716,
      "typing_duration": 17.628,
      "wpm": 28,
      "message": "คิดว่าเขาควรมี สิ่งที่ควรมีน่ะค่ะ "
    },
    {
      "message_id": 5,
      "agent_id": 12,
      "delay": 13.626,
      "onscreen_delay": 8.836,
      "typing_delay": 4.79,
      "typing_duration": 13.784,
      "wpm": 36,
      "message": "ควรมีน่ะ ควรมีอะไรเพิ่มเติมมาบ้าง"
    },
    {
      "message_id": 6,
      "agent_id": 13,
      "delay": 9.782,
      "onscreen_delay": 4.787,
      "typing_delay": 4.995,
      "typing_duration": 9.924,
      "wpm": 6,
      "message": "นะคะ "
    },
    {
      "message_id": 7,
      "agent_id": 14,
      "delay": 9.019,
      "onscreen_delay": 0,
      "typing_delay": 9.019,
      "typing_duration": 14.347,
      "wpm": 17,
      "message": "โอ.เค. อย่างนั้น"
    },
    {
      "message_id": 8,
      "agent_id": 15,
      "delay": 10.347,
      "onscreen_delay": 4.686,
      "typing_delay": 5.661,
      "typing_duration": 17.732,
      "wpm": 23,
      "message": "รบกวนพี่เก๋ ใช้ล่ามในห้องนะ "
    },
    {
      "message_id": 9,
      "agent_id": 12,
      "delay": 13.73,
      "onscreen_delay": 7.194,
      "typing_delay": 6.536,
      "typing_duration": 17.46,
      "wpm": 19,
      "message": "จริง ๆ Project วิชาของ"
    },
    {
      "message_id": 10,
      "agent_id": 13,
      "delay": 13.459,
      "onscreen_delay": 9.085,
      "typing_delay": 4.374,
      "typing_duration": 15.6,
      "wpm": 38,
      "message": "เราต้องช่วยกันวิเคราะห์นะคะ เป็นกลุ่มว่า "
    },
    {
      "message_id": 11,
      "agent_id": 14,
      "delay": 11.599,
      "onscreen_delay": 7.796,
      "typing_delay": 3.803,
      "typing_duration": 18.887,
      "wpm": 41,
      "message": "แต่ละประเภทนะคะ ของหน่วยงานที่เราเรียนมานี่ หน่วยงาน"
    },
    {
      "message_id": 12,
      "agent_id": 15,
      "delay": 14.885,
      "onscreen_delay": 9.856,
      "typing_delay": 5.029,
      "typing_duration": 17.459,
      "wpm": 32,
      "message": "การศึกษา หน่วยงานที่เป็นทางด้านธุรกิจ"
    },
    {
      "message_id": 13,
      "agent_id": 12,
      "delay": 13.457,
      "onscreen_delay": 8.476,
      "typing_delay": 4.981,
      "typing_duration": 10.746,
      "wpm": 17,
      "message": "นะคะ ทางด้าน"
    },
    {
      "message_id": 14,
      "agent_id": 13,
      "delay": 9.457,
      "onscreen_delay": 4.051,
      "typing_delay": 5.406,
      "typing_duration": 13.258,
      "wpm": 26,
      "message": "เอกชน น่ะ พวกนี้แล้วกัน "
    },
    {
      "message_id": 15,
      "agent_id": 14,
      "delay": 9.256,
      "onscreen_delay": 3.995,
      "typing_delay": 5.261,
      "typing_duration": 16.944,
      "wpm": 47,
      "message": "แล้วให้ช่วยกันวิเคราะห์ว่าตอนนี้ เขามีการใช้เทคโนโลยี"
    },
    {
      "message_id": 16,
      "agent_id": 15,
      "delay": 12.944,
      "onscreen_delay": 8.132,
      "typing_delay": 4.812,
      "typing_duration": 14.93,
      "wpm": 30,
      "message": "อะไรบ้างในองค์กรเขา หรือข้อมูล"
    },
    {
      "message_id": 17,
      "agent_id": 12,
      "delay": 10.929,
      "onscreen_delay": 6.152,
      "typing_delay": 4.777,
      "typing_duration": 12.144,
      "wpm": 48,
      "message": "พวกนี้เราจะได้มาจากการที่เราไปถามเขาน่ะ "
    },
    {
      "message_id": 18,
      "agent_id": 13,
      "delay": 8.141,
      "onscreen_delay": 2.921,
      "typing_delay": 5.22,
      "typing_duration": 18.004,
      "wpm": 30,
      "message": "จริง ๆ ก็อยากให้วิเคราะห์อยู่ จริง ๆ "
    },
    {
      "message_id": 19,
      "agent_id": 14,
      "delay": 13.994,
      "onscreen_delay": 10.058,
      "typing_delay": 3.936,
      "typing_duration": 18.204,
      "wpm": 40,
      "message": "มีหน่วยงานที่เราจะไปถามเขาได้ไหม พอให้เลือกทุกคน"
    },
    {
      "message_id": 20,
      "agent_id": 15,
      "delay": 14.203,
      "onscreen_delay": 9.418,
      "typing_delay": 4.785,
      "typing_duration": 19.001,
      "wpm": 14,
      "message": "จะเล็งไปที่ศูนย์ไง "
    },
    {
      "message_id": 21,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 10.315,
      "typing_delay": 4.685,
      "typing_duration": 10.153,
      "wpm": 44,
      "message": "อะไรบ้าง เรายังขาดอะไรอยู่นะคะ "
    },
    {
      "message_id": 22,
      "agent_id": 13,
      "delay": 10.998,
      "onscreen_delay": 4.669,
      "typing_delay": 6.329,
      "typing_duration": 18.324,
      "wpm": 32,
      "message": "แล้วถ้าไม่ใช่ที่ศูนย์ แล้วจะมีที่ไหนอีก "
    },
    {
      "message_id": 23,
      "agent_id": 14,
      "delay": 14.323,
      "onscreen_delay": 10.263,
      "typing_delay": 4.06,
      "typing_duration": 11.221,
      "wpm": 25,
      "message": "มีไหมคะ ลองเสนอมาซิ "
    },
    {
      "message_id": 24,
      "agent_id": 15,
      "delay": 10.318,
      "onscreen_delay": 5.517,
      "typing_delay": 4.801,
      "typing_duration": 18.999,
      "wpm": 33,
      "message": "เป็นหน่วยงานทางด้านการศึกษา ถ้าหน่วยงานเอก"
    },
    {
      "message_id": 25,
      "agent_id": 12,
      "delay": 14.998,
      "onscreen_delay": 10.115,
      "typing_delay": 4.883,
      "typing_duration": 16.016,
      "wpm": 31,
      "message": "ร้านหรือมีญาติพี่น้องที่ทำร้านค้า"
    },
    {
      "message_id": 26,
      "agent_id": 13,
      "delay": 12.016,
      "onscreen_delay": 7.51,
      "typing_delay": 4.506,
      "typing_duration": 9.759,
      "wpm": 22,
      "message": "ไหมคะ เปิดร้าน "
    },
    {
      "message_id": 27,
      "agent_id": 14,
      "delay": 8.016,
      "onscreen_delay": 3.46,
      "typing_delay": 4.556,
      "typing_duration": 16.431,
      "wpm": 25,
      "message": "หรือแบบ ถ้าขายของออนไลน์มัน"
    },
    {
      "message_id": 28,
      "agent_id": 15,
      "delay": 12.43,
      "onscreen_delay": 7.884,
      "typing_delay": 4.546,
      "typing_duration": 17.415,
      "wpm": 30,
      "message": "ไม่ถือว่าเป็นร้านค้านะ มันใช่องค์กร "
    },
    {
      "message_id": 29,
      "agent_id": 12,
      "delay": 13.414,
      "onscreen_delay": 8.695,
      "typing_delay": 4.719,
      "typing_duration": 13.157,
      "wpm": 38,
      "message": "เป็นโรงเรียนก็ได้ มีไหมคะ พ่อ แม่ "
    },
    {
      "message_id": 30,
      "agent_id": 13,
      "delay": 9.413,
      "onscreen_delay": 4.705,
      "typing_delay": 4.708,
      "typing_duration": 16.469,
      "wpm": 27,
      "message": "ลุง ป้า น้า อา เป็นครู มีเปล่า "
    },
    {
      "message_id": 31,
      "agent_id": 14,
      "delay": 12.469,
      "onscreen_delay": 8.235,
      "typing_delay": 4.234,
      "typing_duration": 19,
      "wpm": 28,
      "message": "ไม่มี มีญาติพี่น้องเป็น อ.บ.ต เปล่า "
    },
    {
      "message_id": 32,
      "agent_id": 15,
      "delay": 14.999,
      "onscreen_delay": 9.341,
      "typing_delay": 5.658,
      "typing_duration": 13.948,
      "wpm": 24,
      "message": "อยู่เทศบาลอะไรอย่างนี้ "
    },
    {
      "message_id": 33,
      "agent_id": 12,
      "delay": 10.998,
      "onscreen_delay": 6.141,
      "typing_delay": 4.857,
      "typing_duration": 14.738,
      "wpm": 27,
      "message": "ก็ไม่มี นั่นล่ะครูถึงว่าเคส"
    },
    {
      "message_id": 34,
      "agent_id": 13,
      "delay": 10.737,
      "onscreen_delay": 6.502,
      "typing_delay": 4.235,
      "typing_duration": 15.706,
      "wpm": 38,
      "message": "มันยกตัวอย่างยาก คือเราต้องลงไปถามเขาค่ะ "
    },
    {
      "message_id": 35,
      "agent_id": 14,
      "delay": 11.692,
      "onscreen_delay": 7.793,
      "typing_delay": 3.899,
      "typing_duration": 14.53,
      "wpm": 60,
      "message": "ว่าตอนนี้เขามีการใช้เทคโนโลยีอะไร แล้วจากที่เราเรียนมา เขา"
    },
    {
      "message_id": 36,
      "agent_id": 15,
      "delay": 10.529,
      "onscreen_delay": 5.548,
      "typing_delay": 4.981,
      "typing_duration": 17.162,
      "wpm": 38,
      "message": "ควรจะมีอะไรเพิ่ม เพื่อให้การทำงานของเขาสะดวก "
    },
    {
      "message_id": 37,
      "agent_id": 12,
      "delay": 13.162,
      "onscreen_delay": 7.4,
      "typing_delay": 5.762,
      "typing_duration": 11.987,
      "wpm": 23,
      "message": "โอ.เค. นะไม่เป็นไร"
    },
    {
      "message_id": 38,
      "agent_id": 13,
      "delay": 9.161,
      "onscreen_delay": 4.345,
      "typing_delay": 4.816,
      "typing_duration": 18.111,
      "wpm": 25,
      "message": "พฤหัส ศุกร์ พวกเรามาลองใช้ระบบ"
    },
    {
      "message_id": 39,
      "agent_id": 14,
      "delay": 14.11,
      "onscreen_delay": 10.015,
      "typing_delay": 4.095,
      "typing_duration": 12.68,
      "wpm": 34,
      "message": "แล้วกันนะ มาให้ครบนะคะ ชวนกัน"
    },
    {
      "message_id": 40,
      "agent_id": 15,
      "delay": 10.107,
      "onscreen_delay": 5.404,
      "typing_delay": 4.703,
      "typing_duration": 19.001,
      "wpm": 24,
      "message": "มาให้ครบ ทุกคนนะคะ ไม่ได้ซีเรีย"
    },
    {
      "message_id": 41,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 10.619,
      "typing_delay": 4.382,
      "typing_duration": 15.89,
      "wpm": 32,
      "message": "ความรู้เพิ่มเหมือนอบรม จะมีอาจารย์"
    },
    {
      "message_id": 42,
      "agent_id": 13,
      "delay": 11.888,
      "onscreen_delay": 7.688,
      "typing_delay": 4.2,
      "typing_duration": 11.954,
      "wpm": 30,
      "message": "มาจากมหาสารคาม มาอบรมให้ "
    },
    {
      "message_id": 43,
      "agent_id": 14,
      "delay": 7.953,
      "onscreen_delay": 4.038,
      "typing_delay": 3.915,
      "typing_duration": 16.106,
      "wpm": 34,
      "message": "เป็นการจัดการเรียนการสอนธรรมดานะ แต่"
    },
    {
      "message_id": 44,
      "agent_id": 15,
      "delay": 12.105,
      "onscreen_delay": 6.994,
      "typing_delay": 5.111,
      "typing_duration": 16.962,
      "wpm": 29,
      "message": "สักวันอังคารหน้าจะคุยกันก่อน ครูฃ"
    },
    {
      "message_id": 45,
      "agent_id": 12,
      "delay": 12.961,
      "onscreen_delay": 8.378,
      "typing_delay": 4.583,
      "typing_duration": 18.354,
      "wpm": 29,
      "message": "ใช้รูปแบบนี้นะคะจาก Google Classrom"
    },
    {
      "message_id": 46,
      "agent_id": 13,
      "delay": 14.354,
      "onscreen_delay": 9.988,
      "typing_delay": 4.366,
      "typing_duration": 19.001,
      "wpm": 16,
      "message": "ตอนนี้ครูสร้าง Class"
    },
    {
      "message_id": 47,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 11.153,
      "typing_delay": 3.847,
      "typing_duration": 16.887,
      "wpm": 51,
      "message": "ประมาณวันอังคารหน้าจะให้พวกเราทุกคนเข้าไปในกลุ่มนั้น แล้ว"
    },
    {
      "message_id": 48,
      "agent_id": 15,
      "delay": 12.887,
      "onscreen_delay": 8.443,
      "typing_delay": 4.444,
      "typing_duration": 18.313,
      "wpm": 43,
      "message": "ไม่ต้องออกจากกลุ่มนั้นนะ คือเราอยู่ในกลุ่มนั้นตลอดเลย "
    },
    {
      "message_id": 49,
      "agent_id": 12,
      "delay": 14.312,
      "onscreen_delay": 8.606,
      "typing_delay": 5.706,
      "typing_duration": 17.845,
      "wpm": 41,
      "message": "มันจะอยู่ในนั้นทั้งหมด ไปทำแบบทดสอบนู่นนี่นั่นได้ "
    },
    {
      "message_id": 50,
      "agent_id": 13,
      "delay": 13.844,
      "onscreen_delay": 8.564,
      "typing_delay": 5.28,
      "typing_duration": 17.259,
      "wpm": 25,
      "message": "วันหน้าเราไปทำงาน เราอยากสนใจ"
    },
    {
      "message_id": 51,
      "agent_id": 14,
      "delay": 13.258,
      "onscreen_delay": 9.419,
      "typing_delay": 3.839,
      "typing_duration": 15.082,
      "wpm": 50,
      "message": "ที่จะดูหรือศึกษา เรื่องนี้มันเกี่ยวกับเขียนโปรแกรม "
    },
    {
      "message_id": 52,
      "agent_id": 15,
      "delay": 11.081,
      "onscreen_delay": 6.111,
      "typing_delay": 4.97,
      "typing_duration": 13.747,
      "wpm": 21,
      "message": "แต่เน้นที่ฝึกการคิด"
    },
    {
      "message_id": 53,
      "agent_id": 12,
      "delay": 9.747,
      "onscreen_delay": 4.845,
      "typing_delay": 4.902,
      "typing_duration": 12.898,
      "wpm": 47,
      "message": "นะคะ เพราะรูปแบบของการเขียนโปรแกรมของเรา"
    },
    {
      "message_id": 54,
      "agent_id": 13,
      "delay": 8.896,
      "onscreen_delay": 4.479,
      "typing_delay": 4.417,
      "typing_duration": 14.071,
      "wpm": 39,
      "message": "มันมีหลายแบบนะคะ จากที่หลักสูตรของเรา"
    },
    {
      "message_id": 55,
      "agent_id": 14,
      "delay": 10.07,
      "onscreen_delay": 6.147,
      "typing_delay": 3.923,
      "typing_duration": 10.167,
      "wpm": 47,
      "message": "ทำการปรับปรุงไปนี่ มันมีปัญหาว่า "
    },
    {
      "message_id": 56,
      "agent_id": 15,
      "delay": 6.167,
      "onscreen_delay": 0.919,
      "typing_delay": 5.248,
      "typing_duration": 18.432,
      "wpm": 25,
      "message": "ปัญหาที่พบนะคะ ก็คือนักศึกไม่มี"
    },
    {
      "message_id": 57,
      "agent_id": 12,
      "delay": 14.43,
      "onscreen_delay": 8.964,
      "typing_delay": 5.466,
      "typing_duration": 14.388,
      "wpm": 26,
      "message": "Algorithm จำคำนี้ได้ไหมคะ "
    },
    {
      "message_id": 58,
      "agent_id": 13,
      "delay": 10.429,
      "onscreen_delay": 4.81,
      "typing_delay": 5.619,
      "typing_duration": 15.23,
      "wpm": 26,
      "message": "ลืมหรือยัง ไม่มีอัลกอริทึม"
    },
    {
      "message_id": 59,
      "agent_id": 14,
      "delay": 11.23,
      "onscreen_delay": 6.847,
      "typing_delay": 4.383,
      "typing_duration": 19.012,
      "wpm": 32,
      "message": "ในการทำงาน ซึ่งคำว่าอัลกอริทึมนี่มันไม่ได"
    },
    {
      "message_id": 60,
      "agent_id": 15,
      "delay": 15.011,
      "onscreen_delay": 9.704,
      "typing_delay": 5.307,
      "typing_duration": 17.027,
      "wpm": 20,
      "message": "ใช้แค่ในการเขียนโปรแกรม "
    },
    {
      "message_id": 61,
      "agent_id": 12,
      "delay": 13.026,
      "onscreen_delay": 8.102,
      "typing_delay": 4.924,
      "typing_duration": 9.769,
      "wpm": 18,
      "message": "แปลว่าอะไรคะ "
    },
    {
      "message_id": 62,
      "agent_id": 13,
      "delay": 9.024,
      "onscreen_delay": 4.606,
      "typing_delay": 4.418,
      "typing_duration": 15.279,
      "wpm": 38,
      "message": "มันคือลำดับขั้นตอน กระบวนการหรือวิธีการ "
    },
    {
      "message_id": 63,
      "agent_id": 14,
      "delay": 11.279,
      "onscreen_delay": 7.048,
      "typing_delay": 4.231,
      "typing_duration": 11.728,
      "wpm": 27,
      "message": "ในการทำ ในการแก้ปัญหา"
    },
    {
      "message_id": 64,
      "agent_id": 15,
      "delay": 7.726,
      "onscreen_delay": 3.052,
      "typing_delay": 4.674,
      "typing_duration": 18.013,
      "wpm": 29,
      "message": "อะไรก็ได้ในชีวิตประจำวันของเรานี่คะ "
    },
    {
      "message_id": 65,
      "agent_id": 12,
      "delay": 14.012,
      "onscreen_delay": 8.547,
      "typing_delay": 5.465,
      "typing_duration": 11.588,
      "wpm": 41,
      "message": "ถือเป็นปัญหาเกิดขึ้นแล้ว เราจะมี"
    },
    {
      "message_id": 66,
      "agent_id": 13,
      "delay": 10.012,
      "onscreen_delay": 5.637,
      "typing_delay": 4.375,
      "typing_duration": 19.001,
      "wpm": 40,
      "message": "ขั้นตอนในการแก้ปัญหานี้อย่างไร อันนี้เป็นอัลกอริทึม"
    },
    {
      "message_id": 67,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 10.24,
      "typing_delay": 4.759,
      "typing_duration": 14.675,
      "wpm": 50,
      "message": "ซึ่งวิธีการขั้นตอนแต่ละคนจะต่างกัน มันขึ้นอยู่กับ"
    },
    {
      "message_id": 68,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 5.814,
      "typing_delay": 5.184,
      "typing_duration": 14.458,
      "wpm": 30,
      "message": "ประสบการณ์นะคะ ขึ้นอยู่กับ... "
    },
    {
      "message_id": 69,
      "agent_id": 12,
      "delay": 10.458,
      "onscreen_delay": 5.337,
      "typing_delay": 5.121,
      "typing_duration": 18.714,
      "wpm": 30,
      "message": "มันจะมีทั้งทางตรงกับทางอ้อมนะ เราจะแก้"
    },
    {
      "message_id": 70,
      "agent_id": 13,
      "delay": 14.712,
      "onscreen_delay": 9.623,
      "typing_delay": 5.089,
      "typing_duration": 15.399,
      "wpm": 36,
      "message": "อย่างไร อันนี้คืออัลกอริทึมค่ะ ฉะนั้น"
    },
    {
      "message_id": 71,
      "agent_id": 14,
      "delay": 11.399,
      "onscreen_delay": 7.526,
      "typing_delay": 3.873,
      "typing_duration": 14.482,
      "wpm": 34,
      "message": "ที่สำรวจมาแล้วพบก็คือ เด็กไอทีนี่ "
    },
    {
      "message_id": 72,
      "agent_id": 15,
      "delay": 10.481,
      "onscreen_delay": 5.751,
      "typing_delay": 4.73,
      "typing_duration": 18.239,
      "wpm": 18,
      "message": "ครูไม่ได้มองว่าเด็ก IT "
    },
    {
      "message_id": 73,
      "agent_id": 12,
      "delay": 14.232,
      "onscreen_delay": 9.472,
      "typing_delay": 4.76,
      "typing_duration": 12.024,
      "wpm": 39,
      "message": "หลักสูตรเทคโนโลยีสารสนเทศ ก็เลย"
    },
    {
      "message_id": 74,
      "agent_id": 13,
      "delay": 10.231,
      "onscreen_delay": 5.813,
      "typing_delay": 4.418,
      "typing_duration": 15.597,
      "wpm": 22,
      "message": "เล็งมาตรงนี้นะคะ ว่าเรา"
    },
    {
      "message_id": 75,
      "agent_id": 14,
      "delay": 11.597,
      "onscreen_delay": 7.622,
      "typing_delay": 3.975,
      "typing_duration": 15.632,
      "wpm": 48,
      "message": "ยังอ่อนเรื่องการคิดแก้ปัญหา ซึ่งมันก็คืออัลกอริทึม "
    },
    {
      "message_id": 76,
      "agent_id": 15,
      "delay": 11.631,
      "onscreen_delay": 6.835,
      "typing_delay": 4.796,
      "typing_duration": 17.462,
      "wpm": 21,
      "message": "คราวนี้พอพูดถึงอัลกอริทึม "
    },
    {
      "message_id": 77,
      "agent_id": 12,
      "delay": 13.461,
      "onscreen_delay": 8.31,
      "typing_delay": 5.151,
      "typing_duration": 16.679,
      "wpm": 27,
      "message": "นะคะ ก็คือการคิดแก้ปัญหาแบบที่"
    },
    {
      "message_id": 78,
      "agent_id": 13,
      "delay": 12.679,
      "onscreen_delay": 7.732,
      "typing_delay": 4.947,
      "typing_duration": 18.994,
      "wpm": 26,
      "message": "เป็นลำดับขั้นตอน มันมีบางปัญหาที่"
    },
    {
      "message_id": 79,
      "agent_id": 14,
      "delay": 14.993,
      "onscreen_delay": 10.84,
      "typing_delay": 4.153,
      "typing_duration": 16.852,
      "wpm": 36,
      "message": "ต้องแก้ปัญหาตามลำดับนะคะ บางปัญหาก็มีทาง"
    },
    {
      "message_id": 80,
      "agent_id": 15,
      "delay": 12.851,
      "onscreen_delay": 8.549,
      "typing_delay": 4.302,
      "typing_duration": 17.779,
      "wpm": 42,
      "message": "ให้เลือกแก้ปัญหาอย่างนี้ค่ะ เนื้อหาจะเป็นประมาณนี้"
    },
    {
      "message_id": 81,
      "agent_id": 12,
      "delay": 13.777,
      "onscreen_delay": 9.061,
      "typing_delay": 4.716,
      "typing_duration": 13.304,
      "wpm": 42,
      "message": "นี่ก็จะมาสอนเกี่ยวกับการใช้งานโปรแกรม "
    },
    {
      "message_id": 82,
      "agent_id": 13,
      "delay": 9.776,
      "onscreen_delay": 4.906,
      "typing_delay": 4.87,
      "typing_duration": 16.122,
      "wpm": 12,
      "message": "Scard ห้องนี้"
    },
    {
      "message_id": 83,
      "agent_id": 14,
      "delay": 12.12,
      "onscreen_delay": 7.966,
      "typing_delay": 4.154,
      "typing_duration": 15.429,
      "wpm": 24,
      "message": "เคยใช้ไหม Scap ออนไลน์น่ะ "
    },
    {
      "message_id": 84,
      "agent_id": 15,
      "delay": 11.429,
      "onscreen_delay": 6.915,
      "typing_delay": 4.514,
      "typing_duration": 19,
      "wpm": 21,
      "message": "เคยได้ยินไหม จริง ๆ โปรแกรม"
    },
    {
      "message_id": 85,
      "agent_id": 12,
      "delay": 14.998,
      "onscreen_delay": 10.056,
      "typing_delay": 4.942,
      "typing_duration": 11.331,
      "wpm": 33,
      "message": "นะคะมันใช้สำหรับฝึกการคิด "
    },
    {
      "message_id": 86,
      "agent_id": 13,
      "delay": 10.998,
      "onscreen_delay": 4.922,
      "typing_delay": 6.076,
      "typing_duration": 14.274,
      "wpm": 29,
      "message": "เราเขียนโปรแกรมไม่ได้เลย เรา"
    },
    {
      "message_id": 87,
      "agent_id": 14,
      "delay": 10.273,
      "onscreen_delay": 6.049,
      "typing_delay": 4.224,
      "typing_duration": 15.2,
      "wpm": 53,
      "message": "ก็สามารถใช้โปรแกรมนี้ได้นะคะ คือปกติเราเขียนโปรแกรมนี่ "
    },
    {
      "message_id": 88,
      "agent_id": 15,
      "delay": 11.199,
      "onscreen_delay": 5.965,
      "typing_delay": 5.234,
      "typing_duration": 18.931,
      "wpm": 26,
      "message": "เราต้องโค้ดเองใช้ไหม แต่ตัวนี้มัน"
    },
    {
      "message_id": 89,
      "agent_id": 12,
      "delay": 14.931,
      "onscreen_delay": 10.21,
      "typing_delay": 4.721,
      "typing_duration": 12.106,
      "wpm": 7,
      "message": "จะมี O"
    },
    {
      "message_id": 90,
      "agent_id": 13,
      "delay": 10.931,
      "onscreen_delay": 6.442,
      "typing_delay": 4.489,
      "typing_duration": 19.001,
      "wpm": 32,
      "message": "นะคะ เราก็เอา เราแค่หยิบ Object นั้นมาวาง"
    },
    {
      "message_id": 91,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 10.434,
      "typing_delay": 4.565,
      "typing_duration": 12.399,
      "wpm": 12,
      "message": "นะคะ ใช่ ๆ "
    },
    {
      "message_id": 92,
      "agent_id": 15,
      "delay": 10.997,
      "onscreen_delay": 5.84,
      "typing_delay": 5.157,
      "typing_duration": 17.246,
      "wpm": 31,
      "message": "มันจะมี 2 หน้า หน้านี้คือหน้าที่โชว์ "
    },
    {
      "message_id": 93,
      "agent_id": 12,
      "delay": 13.233,
      "onscreen_delay": 8.316,
      "typing_delay": 4.917,
      "typing_duration": 13.272,
      "wpm": 36,
      "message": "อีกหน้าหนึ่งคือเป็นหน้าเขียนโค้ด "
    },
    {
      "message_id": 94,
      "agent_id": 13,
      "delay": 9.272,
      "onscreen_delay": 4.874,
      "typing_delay": 4.398,
      "typing_duration": 14.758,
      "wpm": 29,
      "message": "แต่ลักษณะการทำงานจะเป็นแบบนี้ "
    },
    {
      "message_id": 95,
      "agent_id": 14,
      "delay": 10.757,
      "onscreen_delay": 6.733,
      "typing_delay": 4.024,
      "typing_duration": 16.998,
      "wpm": 32,
      "message": "คราวนี้วิธีการคือ เราจะคอนโทรลตัวนี้ "
    },
    {
      "message_id": 96,
      "agent_id": 15,
      "delay": 12.996,
      "onscreen_delay": 8.268,
      "typing_delay": 4.728,
      "typing_duration": 18.853,
      "wpm": 32,
      "message": "มันจะมีให้หลายตัว ตัวที่เขาชอบยกตัวอย่าง "
    },
    {
      "message_id": 97,
      "agent_id": 12,
      "delay": 14.852,
      "onscreen_delay": 9.519,
      "typing_delay": 5.333,
      "typing_duration": 18.149,
      "wpm": 33,
      "message": "ไอ้ตัวแมวตัวนั้นน่ะ เราก็เอาแมวนั้นมาวาง"
    },
    {
      "message_id": 98,
      "agent_id": 13,
      "delay": 14.147,
      "onscreen_delay": 9.297,
      "typing_delay": 4.85,
      "typing_duration": 18.842,
      "wpm": 33,
      "message": "แล้วตัว Control นี้ แล้วเราก็หยิบคำสั่งให้"
    },
    {
      "message_id": 99,
      "agent_id": 14,
      "delay": 14.841,
      "onscreen_delay": 10.929,
      "typing_delay": 3.912,
      "typing_duration": 13.392,
      "wpm": 39,
      "message": "มันทำอะไรนะคะ ซึ่งครูไม่ได้สอนเลยนะ "
    },
    {
      "message_id": 100,
      "agent_id": 15,
      "delay": 10.841,
      "onscreen_delay": 6.233,
      "typing_delay": 4.608,
      "typing_duration": 18.513,
      "wpm": 23,
      "message": "อาจารย์ที่มาจากสารคามจะเป็นคน"
    },
    {
      "message_id": 101,
      "agent_id": 12,
      "delay": 14.512,
      "onscreen_delay": 10.004,
      "typing_delay": 4.508,
      "typing_duration": 18.458,
      "wpm": 42,
      "message": "ทำกิจกรรมร่วมกันนะคะ ไม่ได้ซีเรียสมาก ก็จะมีช่วงเช้า "
    },
    {
      "message_id": 102,
      "agent_id": 13,
      "delay": 14.456,
      "onscreen_delay": 5.015,
      "typing_delay": 9.441,
      "typing_duration": 15.669,
      "wpm": 27,
      "message": "พักเที่ยง แล้วก็อบรมช่วงบ่าย "
    },
    {
      "message_id": 103,
      "agent_id": 14,
      "delay": 11.669,
      "onscreen_delay": 6.906,
      "typing_delay": 4.763,
      "typing_duration": 13.668,
      "wpm": 18,
      "message": "อบรมช่วงบ่ายนะคะ "
    },
    {
      "message_id": 104,
      "agent_id": 15,
      "delay": 9.665,
      "onscreen_delay": 5.013,
      "typing_delay": 4.652,
      "typing_duration": 17.779,
      "wpm": 32,
      "message": "เป็น 4 เรื่อง ก็คือเรื่องที่ครูให้ไปดู "
    },
    {
      "message_id": 105,
      "agent_id": 12,
      "delay": 13.778,
      "onscreen_delay": 8.674,
      "typing_delay": 5.104,
      "typing_duration": 16.424,
      "wpm": 37,
      "message": "เดี๋ยวครูจะให้ดูอีกที จริง ๆ เราต้องศึกษา"
    },
    {
      "message_id": 106,
      "agent_id": 13,
      "delay": 12.424,
      "onscreen_delay": 7.046,
      "typing_delay": 5.378,
      "typing_duration": 16.504,
      "wpm": 33,
      "message": "ตัวสื่อนั้นมาก่อน เพราะก่อนที่จะอบรม "
    },
    {
      "message_id": 107,
      "agent_id": 14,
      "delay": 12.5,
      "onscreen_delay": 7.338,
      "typing_delay": 5.162,
      "typing_duration": 17.173,
      "wpm": 36,
      "message": "เขาจะให้ทำแบบทดสอบก่อนเรียนก่อน ตัว PTest "
    },
    {
      "message_id": 108,
      "agent_id": 15,
      "delay": 13.165,
      "onscreen_delay": 8.628,
      "typing_delay": 4.537,
      "typing_duration": 16.638,
      "wpm": 9,
      "message": "ไม่ซีเรียซ "
    },
    {
      "message_id": 109,
      "agent_id": 12,
      "delay": 12.636,
      "onscreen_delay": 6.842,
      "typing_delay": 5.794,
      "typing_duration": 17.427,
      "wpm": 10,
      "message": "มาแล้วด้วยนะ "
    },
    {
      "message_id": 110,
      "agent_id": 13,
      "delay": 13.426,
      "onscreen_delay": 5.482,
      "typing_delay": 7.944,
      "typing_duration": 17.072,
      "wpm": 31,
      "message": "ตั้งแต่ปี1 ปี 2 หลักการเขียนโปรแกรม "
    },
    {
      "message_id": 111,
      "agent_id": 14,
      "delay": 13.072,
      "onscreen_delay": 7.817,
      "typing_delay": 5.255,
      "typing_duration": 15.823,
      "wpm": 41,
      "message": "ฉะนั้นเดี๋ยวเราไปศึกษาเนื้อหาแล้วค่อยว่ากัน "
    },
    {
      "message_id": 112,
      "agent_id": 15,
      "delay": 11.823,
      "onscreen_delay": 6.371,
      "typing_delay": 5.452,
      "typing_duration": 15.923,
      "wpm": 34,
      "message": "เดี๋ยวอาทิตย์หน้าค่อยว่ากันอีกทีนะคะ "
    },
    {
      "message_id": 113,
      "agent_id": 12,
      "delay": 11.922,
      "onscreen_delay": 7.535,
      "typing_delay": 4.387,
      "typing_duration": 15.905,
      "wpm": 47,
      "message": "เข้าในระบบแล้วทั้งหมด เหลือแค่นักศึกษาเข้ามาในระบบ"
    },
    {
      "message_id": 114,
      "agent_id": 13,
      "delay": 11.904,
      "onscreen_delay": 6.785,
      "typing_delay": 5.119,
      "typing_duration": 19.001,
      "wpm": 30,
      "message": "แค่นั้นเองนะคะ Google Classroom นั่นล่"
    },
    {
      "message_id": 115,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 8.405,
      "typing_delay": 6.594,
      "typing_duration": 11.685,
      "wpm": 14,
      "message": "มีคนมาเพิ่ม"
    },
    {
      "message_id": 116,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 6.203,
      "typing_delay": 4.796,
      "typing_duration": 16.49,
      "wpm": 19,
      "message": "ส่วนหนึ่งแล้ว หมดหรือ"
    },
    {
      "message_id": 117,
      "agent_id": 12,
      "delay": 12.479,
      "onscreen_delay": 7.417,
      "typing_delay": 5.062,
      "typing_duration": 11.914,
      "wpm": 13,
      "message": "ยัง ปลานิล"
    },
    {
      "message_id": 118,
      "agent_id": 13,
      "delay": 8.478,
      "onscreen_delay": 3.36,
      "typing_delay": 5.118,
      "typing_duration": 13.792,
      "wpm": 24,
      "message": "มาแล้วนะ เช็กชื่อเพิ่ม "
    },
    {
      "message_id": 119,
      "agent_id": 14,
      "delay": 9.79,
      "onscreen_delay": 4.32,
      "typing_delay": 5.47,
      "typing_duration": 11.319,
      "wpm": 15,
      "message": "กี้ ประวิตร "
    },
    {
      "message_id": 120,
      "agent_id": 15,
      "delay": 7.318,
      "onscreen_delay": 0.671,
      "typing_delay": 6.647,
      "typing_duration": 11.232,
      "wpm": 15,
      "message": "อ้อม มาแล้ว "
    },
    {
      "message_id": 121,
      "agent_id": 12,
      "delay": 7.23,
      "onscreen_delay": 0.913,
      "typing_delay": 6.317,
      "typing_duration": 16.989,
      "wpm": 11,
      "message": "หญิงมาหรือยัง "
    },
    {
      "message_id": 122,
      "agent_id": 13,
      "delay": 12.988,
      "onscreen_delay": 7.698,
      "typing_delay": 5.29,
      "typing_duration": 11.058,
      "wpm": 12,
      "message": "มาแล้วค่ะ "
    },
    {
      "message_id": 123,
      "agent_id": 14,
      "delay": 8.988,
      "onscreen_delay": 4.53,
      "typing_delay": 4.458,
      "typing_duration": 18.492,
      "wpm": 24,
      "message": "แตงกว่า โอ.เค. เจ้าเต้ยมาหรือ"
    },
    {
      "message_id": 124,
      "agent_id": 15,
      "delay": 14.49,
      "onscreen_delay": 6.985,
      "typing_delay": 7.505,
      "typing_duration": 13.612,
      "wpm": 18,
      "message": "ยัง มุกมาหรือยัง "
    },
    {
      "message_id": 125,
      "agent_id": 12,
      "delay": 10.489,
      "onscreen_delay": 4.046,
      "typing_delay": 6.443,
      "typing_duration": 11.089,
      "wpm": 16,
      "message": "ยังนะ โอ.เค. "
    },
    {
      "message_id": 126,
      "agent_id": 13,
      "delay": 7.089,
      "onscreen_delay": 1.396,
      "typing_delay": 5.693,
      "typing_duration": 11.704,
      "wpm": 33,
      "message": "เรียนเนื้อหาของเราก่อนนะคะ "
    },
    {
      "message_id": 127,
      "agent_id": 14,
      "delay": 7.704,
      "onscreen_delay": 3.269,
      "typing_delay": 4.435,
      "typing_duration": 13.137,
      "wpm": 47,
      "message": "จริง ๆ เรื่องนี้นี่เราเรียนไอทีเราต้องรู้ "
    },
    {
      "message_id": 128,
      "agent_id": 15,
      "delay": 9.136,
      "onscreen_delay": 2.945,
      "typing_delay": 6.191,
      "typing_duration": 17.193,
      "wpm": 15,
      "message": "สมัยครูเรียนโทนี่"
    },
    {
      "message_id": 129,
      "agent_id": 12,
      "delay": 13.183,
      "onscreen_delay": 8.64,
      "typing_delay": 4.543,
      "typing_duration": 14.965,
      "wpm": 49,
      "message": "นะคะมันยังไม่มีเรื่องนี้ เราเคยได้ยินเรื่องนี้ไหม "
    },
    {
      "message_id": 130,
      "agent_id": 13,
      "delay": 10.965,
      "onscreen_delay": 6.913,
      "typing_delay": 4.052,
      "typing_duration": 17.54,
      "wpm": 15,
      "message": "ระบบธุรกิจอัจฉริยะ "
    },
    {
      "message_id": 131,
      "agent_id": 14,
      "delay": 13.539,
      "onscreen_delay": 8.864,
      "typing_delay": 4.675,
      "typing_duration": 18.436,
      "wpm": 7,
      "message": "Bussiness "
    },
    {
      "message_id": 132,
      "agent_id": 15,
      "delay": 14.435,
      "onscreen_delay": 10.028,
      "typing_delay": 4.407,
      "typing_duration": 15.284,
      "wpm": 41,
      "message": "ไปทำงานทางด้านนี้ได้เลย ซึ่งตอนนี้มันกำลัง"
    },
    {
      "message_id": 133,
      "agent_id": 12,
      "delay": 11.281,
      "onscreen_delay": 6.549,
      "typing_delay": 4.732,
      "typing_duration": 14.226,
      "wpm": 19,
      "message": "เป็นเทรน การใช้ BI "
    },
    {
      "message_id": 134,
      "agent_id": 13,
      "delay": 10.224,
      "onscreen_delay": 5.646,
      "typing_delay": 4.578,
      "typing_duration": 14.352,
      "wpm": 38,
      "message": "ในการทำธุรกิจนะคะ เสร็จแล้วพอจบไปนี่ "
    },
    {
      "message_id": 135,
      "agent_id": 14,
      "delay": 10.352,
      "onscreen_delay": 6.559,
      "typing_delay": 3.793,
      "typing_duration": 15.541,
      "wpm": 46,
      "message": "มีคนถามว่าเคยได้ยินคำนี้ไหม เราจะได้ยินวันนี้ล่ะ "
    },
    {
      "message_id": 136,
      "agent_id": 15,
      "delay": 11.539,
      "onscreen_delay": 6.974,
      "typing_delay": 4.565,
      "typing_duration": 19,
      "wpm": 42,
      "message": "มันคืออะไร หรือไปฝึกงาน พี่เขาถามว่าน้องใช้โปรแกรมนนี"
    },
    {
      "message_id": 137,
      "agent_id": 12,
      "delay": 14.986,
      "onscreen_delay": 10.253,
      "typing_delay": 4.733,
      "typing_duration": 17.438,
      "wpm": 29,
      "message": "เป็นไหม อย่างนี้ค่ะคือตอนนี้ทุกที่"
    },
    {
      "message_id": 138,
      "agent_id": 13,
      "delay": 13.437,
      "onscreen_delay": 9.131,
      "typing_delay": 4.306,
      "typing_duration": 12.861,
      "wpm": 26,
      "message": "นะคะ โดยเฉพาะโรงพยาบาล "
    },
    {
      "message_id": 139,
      "agent_id": 14,
      "delay": 9.436,
      "onscreen_delay": 5.458,
      "typing_delay": 3.978,
      "typing_duration": 10.355,
      "wpm": 39,
      "message": "เขาใช้ตัวนี้เยอะนะคะ แล้วก็"
    },
    {
      "message_id": 140,
      "agent_id": 15,
      "delay": 6.354,
      "onscreen_delay": 0.761,
      "typing_delay": 5.593,
      "typing_duration": 18.326,
      "wpm": 22,
      "message": "นอกจากโรงพยาบาล ก็จะเป็นพวก "
    },
    {
      "message_id": 141,
      "agent_id": 12,
      "delay": 14.326,
      "onscreen_delay": 7.958,
      "typing_delay": 6.368,
      "typing_duration": 13.811,
      "wpm": 25,
      "message": "บริษัทที่เป็นการสื่อสาร "
    },
    {
      "message_id": 142,
      "agent_id": 13,
      "delay": 10.324,
      "onscreen_delay": 5.749,
      "typing_delay": 4.575,
      "typing_duration": 11.313,
      "wpm": 17,
      "message": "โทรคมนาคม TOT "
    },
    {
      "message_id": 143,
      "agent_id": 14,
      "delay": 7.312,
      "onscreen_delay": 2.794,
      "typing_delay": 4.518,
      "typing_duration": 16.119,
      "wpm": 20,
      "message": "พวก AIS พวกด้านนี้นะคะ "
    },
    {
      "message_id": 144,
      "agent_id": 15,
      "delay": 13.123,
      "onscreen_delay": 0,
      "typing_delay": 13.123,
      "typing_duration": 16.144,
      "wpm": 7,
      "message": "ด้านนี้ "
    },
    {
      "message_id": 145,
      "agent_id": 12,
      "delay": 12.143,
      "onscreen_delay": 7.772,
      "typing_delay": 4.371,
      "typing_duration": 13.405,
      "wpm": 31,
      "message": "เขาจะใช้ระบบนี้ในการทำธุรกิจ "
    },
    {
      "message_id": 146,
      "agent_id": 13,
      "delay": 9.402,
      "onscreen_delay": 4.123,
      "typing_delay": 5.279,
      "typing_duration": 18.154,
      "wpm": 28,
      "message": "ภาษาไทยใช้คำว่า ระบบธุรกิจอัจฉริยะ "
    },
    {
      "message_id": 147,
      "agent_id": 14,
      "delay": 14.153,
      "onscreen_delay": 9.673,
      "typing_delay": 4.48,
      "typing_duration": 19,
      "wpm": 35,
      "message": "แปลว่ามันต้องไม่ใช่ระบบธุรกิจธรรมดา มันต้องม"
    },
    {
      "message_id": 148,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 9.246,
      "typing_delay": 5.754,
      "typing_duration": 16.165,
      "wpm": 23,
      "message": "นะคะ เป็น BI ด้วยนะคะ เรา"
    },
    {
      "message_id": 149,
      "agent_id": 12,
      "delay": 12.165,
      "onscreen_delay": 7.323,
      "typing_delay": 4.842,
      "typing_duration": 11.13,
      "wpm": 24,
      "message": "มาดู BI คืออะไร BI "
    },
    {
      "message_id": 150,
      "agent_id": 13,
      "delay": 8.164,
      "onscreen_delay": 3.637,
      "typing_delay": 4.527,
      "typing_duration": 15.16,
      "wpm": 32,
      "message": "ก็คือ จริง ๆ มันมีโปรแกรมหลายตัว "
    },
    {
      "message_id": 151,
      "agent_id": 14,
      "delay": 11.159,
      "onscreen_delay": 6.874,
      "typing_delay": 4.285,
      "typing_duration": 17.959,
      "wpm": 46,
      "message": "ที่ใช้ในการจัดการ แต่มันมีตัวที่มันนิยมใช้ของ Microsoft "
    },
    {
      "message_id": 152,
      "agent_id": 15,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 153,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 9.507,
      "typing_delay": 5.493,
      "typing_duration": 17.517,
      "wpm": 33,
      "message": "มันคือโปรแกรมนะคะ หรือซอฟต์แวร์ตัวหนึ่ง"
    },
    {
      "message_id": 154,
      "agent_id": 13,
      "delay": 13.515,
      "onscreen_delay": 8.022,
      "typing_delay": 5.493,
      "typing_duration": 15.739,
      "wpm": 28,
      "message": "ที่นำข้อมูลไปทำในรูปแบบต่าง ๆ  "
    },
    {
      "message_id": 155,
      "agent_id": 14,
      "delay": 11.737,
      "onscreen_delay": 7.526,
      "typing_delay": 4.211,
      "typing_duration": 12.681,
      "wpm": 28,
      "message": "ให้มันเหมาะกับผู้ใช้นะคะ "
    },
    {
      "message_id": 156,
      "agent_id": 15,
      "delay": 8.679,
      "onscreen_delay": 2.768,
      "typing_delay": 5.911,
      "typing_duration": 17.769,
      "wpm": 32,
      "message": "การสร้างรายงานนี้ รายงานที่ดีมันจะต้อง"
    },
    {
      "message_id": 157,
      "agent_id": 12,
      "delay": 13.769,
      "onscreen_delay": 8.629,
      "typing_delay": 5.14,
      "typing_duration": 13.419,
      "wpm": 28,
      "message": "เอาข้อมูลที่มีมาวิเคราะห์ "
    },
    {
      "message_id": 158,
      "agent_id": 13,
      "delay": 9.768,
      "onscreen_delay": 5.396,
      "typing_delay": 4.372,
      "typing_duration": 19,
      "wpm": 33,
      "message": "มาแสดงความสันพันธ์ของข้อมูลนะคะ ไม่ว่าทั้ง"
    },
    {
      "message_id": 159,
      "agent_id": 14,
      "delay": 14.995,
      "onscreen_delay": 11.1,
      "typing_delay": 3.895,
      "typing_duration": 13.272,
      "wpm": 51,
      "message": "ข้อมูลทั้งภายในองค์กร หรือข้อมูลที่เกี่ยวข้อง"
    },
    {
      "message_id": 160,
      "agent_id": 15,
      "delay": 10.993,
      "onscreen_delay": 6.233,
      "typing_delay": 4.76,
      "typing_duration": 18.377,
      "wpm": 29,
      "message": "ภายนอกองค์กรนะคะ วิเคราะห์เสร็จแล้ว "
    },
    {
      "message_id": 161,
      "agent_id": 12,
      "delay": 14.376,
      "onscreen_delay": 9.983,
      "typing_delay": 4.393,
      "typing_duration": 12.341,
      "wpm": 45,
      "message": "ในรูปแบบที่ตรงกับความต้องการของผู้ใช้ "
    },
    {
      "message_id": 162,
      "agent_id": 13,
      "delay": 10.376,
      "onscreen_delay": 6.067,
      "typing_delay": 4.309,
      "typing_duration": 18.406,
      "wpm": 25,
      "message": "นำไปใช้ในการวางแผนนโยบาลกลยุทธ์"
    },
    {
      "message_id": 163,
      "agent_id": 14,
      "delay": 14.405,
      "onscreen_delay": 10.432,
      "typing_delay": 3.973,
      "typing_duration": 13.237,
      "wpm": 39,
      "message": "การทำธุรกิจต่อไป แต่ในรูปแบบของ BI "
    },
    {
      "message_id": 164,
      "agent_id": 15,
      "delay": 10.405,
      "onscreen_delay": 5.319,
      "typing_delay": 5.086,
      "typing_duration": 17.598,
      "wpm": 32,
      "message": "เดี๋ยวเราจะได้เห็นภาพ พูดในภาพรวมก่อน "
    },
    {
      "message_id": 165,
      "agent_id": 12,
      "delay": 13.584,
      "onscreen_delay": 7.409,
      "typing_delay": 6.175,
      "typing_duration": 16.65,
      "wpm": 32,
      "message": "BI ประกอบด้วยอะไรบ้าง องค์ประกอบแรก"
    },
    {
      "message_id": 166,
      "agent_id": 13,
      "delay": 12.647,
      "onscreen_delay": 8.264,
      "typing_delay": 4.383,
      "typing_duration": 17.092,
      "wpm": 26,
      "message": "ของ BI ตัวแรกก็คือ องค์กรไหนจะ"
    },
    {
      "message_id": 167,
      "agent_id": 14,
      "delay": 13.091,
      "onscreen_delay": 8.962,
      "typing_delay": 4.129,
      "typing_duration": 19,
      "wpm": 41,
      "message": "ทำ BI ได้นี่องค์กรนั้นจะต้องมี Data Warehouse มาก่อน"
    },
    {
      "message_id": 168,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 8.093,
      "typing_delay": 6.907,
      "typing_duration": 11.476,
      "wpm": 5,
      "message": "Data "
    },
    {
      "message_id": 169,
      "agent_id": 12,
      "delay": 10.998,
      "onscreen_delay": 6.232,
      "typing_delay": 4.766,
      "typing_duration": 18.549,
      "wpm": 16,
      "message": "แต่มันเป็น Data Base "
    },
    {
      "message_id": 170,
      "agent_id": 13,
      "delay": 14.547,
      "onscreen_delay": 10.188,
      "typing_delay": 4.359,
      "typing_duration": 19.001,
      "wpm": 39,
      "message": "ที่เก็บข้อมูลทั้งหมด ที่เกี่ยวข้องกับการดำเนินงาน"
    },
    {
      "message_id": 171,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 10.89,
      "typing_delay": 4.111,
      "typing_duration": 17.471,
      "wpm": 44,
      "message": "ที่เกี่ยวข้องกับการทำเนินงานขององค์กรภายในและภายนอก "
    },
    {
      "message_id": 172,
      "agent_id": 15,
      "delay": 13.469,
      "onscreen_delay": 7.496,
      "typing_delay": 5.973,
      "typing_duration": 19,
      "wpm": 7,
      "message": "ไม่ได้เก็"
    },
    {
      "message_id": 173,
      "agent_id": 12,
      "delay": 14.995,
      "onscreen_delay": 10.504,
      "typing_delay": 4.491,
      "typing_duration": 15.663,
      "wpm": 26,
      "message": "ขององค์กรนี่เก็บไว้อยู่ด้วย "
    },
    {
      "message_id": 174,
      "agent_id": 13,
      "delay": 11.662,
      "onscreen_delay": 6.79,
      "typing_delay": 4.872,
      "typing_duration": 15.654,
      "wpm": 28,
      "message": "ก็คือใช้ในการออกแบบรายงานนะคะ "
    },
    {
      "message_id": 175,
      "agent_id": 14,
      "delay": 11.653,
      "onscreen_delay": 6.635,
      "typing_delay": 5.018,
      "typing_duration": 14.557,
      "wpm": 33,
      "message": "ตัวแรกก็คือต้องมี Data warehouse "
    },
    {
      "message_id": 176,
      "agent_id": 15,
      "delay": 10.556,
      "onscreen_delay": 5.096,
      "typing_delay": 5.46,
      "typing_duration": 17.157,
      "wpm": 18,
      "message": "ซึ่งส่วนมากองค์ธุรกิจ "
    },
    {
      "message_id": 177,
      "agent_id": 12,
      "delay": 13.156,
      "onscreen_delay": 8.745,
      "typing_delay": 4.411,
      "typing_duration": 18.597,
      "wpm": 31,
      "message": "ไม่เรียก Data Base อันนี้มันใหญ่ขึ้นไป "
    },
    {
      "message_id": 178,
      "agent_id": 13,
      "delay": 14.596,
      "onscreen_delay": 9.923,
      "typing_delay": 4.673,
      "typing_duration": 18.283,
      "wpm": 25,
      "message": "Data Warehouse นะคะ แล้วก็จะมี "
    },
    {
      "message_id": 179,
      "agent_id": 14,
      "delay": 14.283,
      "onscreen_delay": 9.108,
      "typing_delay": 5.175,
      "typing_duration": 15.986,
      "wpm": 9,
      "message": "ดาต้ามาร์ส "
    },
    {
      "message_id": 180,
      "agent_id": 15,
      "delay": 11.984,
      "onscreen_delay": 2.615,
      "typing_delay": 9.369,
      "typing_duration": 9.369,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 181,
      "agent_id": 12,
      "delay": 7.982,
      "onscreen_delay": 3.642,
      "typing_delay": 4.34,
      "typing_duration": 14.622,
      "wpm": 33,
      "message": "เก็บข้อมูลที่มีลักษณะเฉพาะเจาะจง"
    },
    {
      "message_id": 182,
      "agent_id": 13,
      "delay": 10.622,
      "onscreen_delay": 6.246,
      "typing_delay": 4.376,
      "typing_duration": 11.413,
      "wpm": 37,
      "message": "อย่างเช่น ข้อมูลสินค้าคงคลัง "
    },
    {
      "message_id": 183,
      "agent_id": 14,
      "delay": 7.41,
      "onscreen_delay": 2.884,
      "typing_delay": 4.526,
      "typing_duration": 16.331,
      "wpm": 35,
      "message": "ข้อมูลการขาย อันนี้คือข้อมูลเฉพาะอย่าง "
    },
    {
      "message_id": 184,
      "agent_id": 15,
      "delay": 12.318,
      "onscreen_delay": 6.087,
      "typing_delay": 6.231,
      "typing_duration": 16.607,
      "wpm": 19,
      "message": "ข้อมูลเฉพาะเจาะจงลงไป "
    },
    {
      "message_id": 185,
      "agent_id": 12,
      "delay": 12.607,
      "onscreen_delay": 8.105,
      "typing_delay": 4.502,
      "typing_duration": 13.885,
      "wpm": 42,
      "message": "นะคะ ซึ่งการนำข้อมูลมาสร้างความสัมพันธ์"
    },
    {
      "message_id": 186,
      "agent_id": 13,
      "delay": 9.883,
      "onscreen_delay": 3.759,
      "typing_delay": 6.124,
      "typing_duration": 11.382,
      "wpm": 32,
      "message": "เพื่อสร้างรายงานต่อไปนี่ "
    },
    {
      "message_id": 187,
      "agent_id": 14,
      "delay": 7.379,
      "onscreen_delay": 3.568,
      "typing_delay": 3.811,
      "typing_duration": 15.351,
      "wpm": 52,
      "message": "ข้อมูลเหล่านั้นมันต้องเกี่ยวข้อง มันต้องสัมพันธ์กันนะ "
    },
    {
      "message_id": 188,
      "agent_id": 15,
      "delay": 11.351,
      "onscreen_delay": 6.716,
      "typing_delay": 4.635,
      "typing_duration": 17.186,
      "wpm": 25,
      "message": "มันถึงจะเอาไปสร้างเป็น BI ได้ "
    },
    {
      "message_id": 189,
      "agent_id": 12,
      "delay": 13.185,
      "onscreen_delay": 5.732,
      "typing_delay": 7.453,
      "typing_duration": 14.92,
      "wpm": 14,
      "message": "มี Data Mining "
    },
    {
      "message_id": 190,
      "agent_id": 13,
      "delay": 10.91,
      "onscreen_delay": 6.401,
      "typing_delay": 4.509,
      "typing_duration": 18.038,
      "wpm": 39,
      "message": "นะคะ มีการทำเหมือนข้อมูล ก็คือการทำเหมือนข้อมูล"
    },
    {
      "message_id": 191,
      "agent_id": 14,
      "delay": 14.038,
      "onscreen_delay": 8.715,
      "typing_delay": 5.323,
      "typing_duration": 16.476,
      "wpm": 15,
      "message": "หลัก Data Mining "
    },
    {
      "message_id": 192,
      "agent_id": 15,
      "delay": 12.474,
      "onscreen_delay": 7.941,
      "typing_delay": 4.533,
      "typing_duration": 19.001,
      "wpm": 32,
      "message": "แต่เรานำข้อมูลที่อยู่ในฐานข้อมูลตัวนั้นมา"
    },
    {
      "message_id": 193,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 10.503,
      "typing_delay": 4.497,
      "typing_duration": 12.963,
      "wpm": 43,
      "message": "ประมวลผลใหม่ ซึ่งก่อนหน้านี้เรามองว่า "
    },
    {
      "message_id": 194,
      "agent_id": 13,
      "delay": 11,
      "onscreen_delay": 6.071,
      "typing_delay": 4.929,
      "typing_duration": 18.292,
      "wpm": 27,
      "message": "Data Maining ถือว่าสุดยอดแล้ว คือ "
    },
    {
      "message_id": 195,
      "agent_id": 14,
      "delay": 14.292,
      "onscreen_delay": 10.052,
      "typing_delay": 4.24,
      "typing_duration": 15.842,
      "wpm": 48,
      "message": "จัดการเกี่ยวกับข้อมูล จัดการเกี่ยวกับการสร้างรายงาน"
    },
    {
      "message_id": 196,
      "agent_id": 15,
      "delay": 11.842,
      "onscreen_delay": 7.205,
      "typing_delay": 4.637,
      "typing_duration": 13.867,
      "wpm": 23,
      "message": "นะคะ แต่ BI นี่มัน... "
    },
    {
      "message_id": 197,
      "agent_id": 12,
      "delay": 9.861,
      "onscreen_delay": 5.365,
      "typing_delay": 4.496,
      "typing_duration": 9.996,
      "wpm": 42,
      "message": "มันลึกกว่านั้นอีกนะคะ มันเอา"
    },
    {
      "message_id": 198,
      "agent_id": 13,
      "delay": 5.995,
      "onscreen_delay": 1.79,
      "typing_delay": 4.205,
      "typing_duration": 19,
      "wpm": 21,
      "message": "ข้อมูลจาก Data Maining ที่ "
    },
    {
      "message_id": 199,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 11.128,
      "typing_delay": 3.872,
      "typing_duration": 12.443,
      "wpm": 57,
      "message": "เป็นรูปแบบรายงานอยู่แล้วนี่มาทำใหม่ มาสร้างเป็น"
    },
    {
      "message_id": 200,
      "agent_id": 15,
      "delay": 10.983,
      "onscreen_delay": 6.468,
      "typing_delay": 4.515,
      "typing_duration": 11.499,
      "wpm": 29,
      "message": "รายงานใหม่นะคะ โดยนะคะ "
    },
    {
      "message_id": 201,
      "agent_id": 12,
      "delay": 7.497,
      "onscreen_delay": 2.847,
      "typing_delay": 4.65,
      "typing_duration": 16.339,
      "wpm": 39,
      "message": "มันจะมีสูตรในการหาความสัมพันธ์เราจะเรียกว่า "
    },
    {
      "message_id": 202,
      "agent_id": 13,
      "delay": 12.337,
      "onscreen_delay": 7.381,
      "typing_delay": 4.956,
      "typing_duration": 16.927,
      "wpm": 30,
      "message": "Business Formula สูตรทางด้านธุรกิจ "
    },
    {
      "message_id": 203,
      "agent_id": 14,
      "delay": 12.926,
      "onscreen_delay": 7.974,
      "typing_delay": 4.952,
      "typing_duration": 14.485,
      "wpm": 55,
      "message": "สูตรนี้นะคะ มันก็จะมีเงื่อนไขต่าง ๆ ที่เกี่ยวข้องนะคะ "
    },
    {
      "message_id": 204,
      "agent_id": 15,
      "delay": 10.483,
      "onscreen_delay": 5.695,
      "typing_delay": 4.788,
      "typing_duration": 18.173,
      "wpm": 23,
      "message": "สิ่งที่ได้ออกมามันจะเป็นกราฟ "
    },
    {
      "message_id": 205,
      "agent_id": 12,
      "delay": 14.168,
      "onscreen_delay": 9.414,
      "typing_delay": 4.754,
      "typing_duration": 17.27,
      "wpm": 32,
      "message": "กราฟของแผนภูมิของตาราง แต่มันจะเป็นใน"
    },
    {
      "message_id": 206,
      "agent_id": 13,
      "delay": 13.27,
      "onscreen_delay": 9.045,
      "typing_delay": 4.225,
      "typing_duration": 14.342,
      "wpm": 41,
      "message": "รุปแบบที่เปรียบเทียบข้อมูลได้ชัดเจนขึ้น "
    },
    {
      "message_id": 207,
      "agent_id": 14,
      "delay": 10.341,
      "onscreen_delay": 6.105,
      "typing_delay": 4.236,
      "typing_duration": 13.876,
      "wpm": 46,
      "message": "ได้เยอะขึ้นนะคะ ช่วยในการตัดสินใจ นอกจากนี้"
    },
    {
      "message_id": 208,
      "agent_id": 15,
      "delay": 9.875,
      "onscreen_delay": 5.414,
      "typing_delay": 4.461,
      "typing_duration": 11.293,
      "wpm": 8,
      "message": "ก็จะมี "
    },
    {
      "message_id": 209,
      "agent_id": 12,
      "delay": 7.292,
      "onscreen_delay": 2.849,
      "typing_delay": 4.443,
      "typing_duration": 17.261,
      "wpm": 27,
      "message": "หมายถึง ใช้หลักการทางคณิตศาสตร์"
    },
    {
      "message_id": 210,
      "agent_id": 13,
      "delay": 13.261,
      "onscreen_delay": 8.178,
      "typing_delay": 5.083,
      "typing_duration": 19,
      "wpm": 34,
      "message": "นะคะ มันก็จะมีอัลกอริทึม หรือรูปแบบที่ซับซ้"
    },
    {
      "message_id": 211,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 10.576,
      "typing_delay": 4.423,
      "typing_duration": 17.018,
      "wpm": 39,
      "message": "วิธีการที่ซับซ้อนเข้าไป วิธีการทางคณิตศาสตร์ "
    },
    {
      "message_id": 212,
      "agent_id": 15,
      "delay": 13.017,
      "onscreen_delay": 6.247,
      "typing_delay": 6.77,
      "typing_duration": 18.554,
      "wpm": 15,
      "message": "นอกจากนี้ BI ก็จะมี "
    },
    {
      "message_id": 213,
      "agent_id": 12,
      "delay": 14.554,
      "onscreen_delay": 9.459,
      "typing_delay": 5.095,
      "typing_duration": 16.025,
      "wpm": 22,
      "message": "OLAP นะคะ เราเรียก OLAP "
    },
    {
      "message_id": 214,
      "agent_id": 13,
      "delay": 12.023,
      "onscreen_delay": 7.684,
      "typing_delay": 4.339,
      "typing_duration": 16.795,
      "wpm": 45,
      "message": "เป็นเครื่องมือที่ช่วยในการวิเคราะห์ข้อมูล แต่ Olab"
    },
    {
      "message_id": 215,
      "agent_id": 14,
      "delay": 12.795,
      "onscreen_delay": 8.973,
      "typing_delay": 3.822,
      "typing_duration": 14.686,
      "wpm": 59,
      "message": "มันจะดีกว่าเครื่องมือตัวอื่นตรงที่มันสามารถวิเคราะห์ข้อมูล"
    },
    {
      "message_id": 216,
      "agent_id": 15,
      "delay": 10.685,
      "onscreen_delay": 5.768,
      "typing_delay": 4.917,
      "typing_duration": 13.286,
      "wpm": 26,
      "message": "ได้หลายมิติ หลายมุมนะคะ "
    },
    {
      "message_id": 217,
      "agent_id": 12,
      "delay": 9.285,
      "onscreen_delay": 3.348,
      "typing_delay": 5.937,
      "typing_duration": 19.002,
      "wpm": 21,
      "message": "โดยที่เวลาที่เราวิเคราะห์มู"
    },
    {
      "message_id": 218,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 10.59,
      "typing_delay": 4.411,
      "typing_duration": 19,
      "wpm": 37,
      "message": "เราวิเคราะห์ข้อมูลนี่ ที่ผ่านมานี่ เราวิเคราะห์"
    },
    {
      "message_id": 219,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 11.163,
      "typing_delay": 3.836,
      "typing_duration": 19.008,
      "wpm": 48,
      "message": "มุมใดมุมหนึ่งนะคะ ก็คือมิติเดียว แต่ถ้าเป็น OAP มันจะวิเคราะห"
    },
    {
      "message_id": 220,
      "agent_id": 15,
      "delay": 15.007,
      "onscreen_delay": 6.502,
      "typing_delay": 8.505,
      "typing_duration": 15.682,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 221,
      "agent_id": 12,
      "delay": 11.68,
      "onscreen_delay": 6.824,
      "typing_delay": 4.856,
      "typing_duration": 14.868,
      "wpm": 39,
      "message": "หลายมุมน่ะ เรามองมุมนี้ก็จะได้ข้อมูลนี้"
    },
    {
      "message_id": 222,
      "agent_id": 13,
      "delay": 10.867,
      "onscreen_delay": 5.852,
      "typing_delay": 5.015,
      "typing_duration": 17.825,
      "wpm": 35,
      "message": "ออกมา เปลี่ยนมุมมองนะคะ อันนี้มองหลายมิติ "
    },
    {
      "message_id": 223,
      "agent_id": 14,
      "delay": 13.825,
      "onscreen_delay": 9.726,
      "typing_delay": 4.099,
      "typing_duration": 15.055,
      "wpm": 47,
      "message": "มองหลายมุม ก็จะข้อมูลหลาย ๆ มุมหลาย ๆ ด้านออกมา "
    },
    {
      "message_id": 224,
      "agent_id": 15,
      "delay": 11.043,
      "onscreen_delay": 5.522,
      "typing_delay": 5.521,
      "typing_duration": 18.667,
      "wpm": 22,
      "message": "โดยสามารถเลือกผลลัพธ์ที่แสดง"
    },
    {
      "message_id": 225,
      "agent_id": 12,
      "delay": 14.665,
      "onscreen_delay": 8.854,
      "typing_delay": 5.811,
      "typing_duration": 14.914,
      "wpm": 40,
      "message": "นะคะของรายงานนี่ในรูปแบบของตารางหรือกราฟ"
    },
    {
      "message_id": 226,
      "agent_id": 13,
      "delay": 10.913,
      "onscreen_delay": 6.647,
      "typing_delay": 4.266,
      "typing_duration": 14.361,
      "wpm": 28,
      "message": "ก็ได้นะคะ โดยกราฟที่แสดงนี่ "
    },
    {
      "message_id": 227,
      "agent_id": 14,
      "delay": 10.361,
      "onscreen_delay": 6.421,
      "typing_delay": 3.94,
      "typing_duration": 13.263,
      "wpm": 35,
      "message": "มันจะแสดงเป็นกราฟได้หลายมิติน่ะ "
    },
    {
      "message_id": 228,
      "agent_id": 15,
      "delay": 9.258,
      "onscreen_delay": 4.093,
      "typing_delay": 5.165,
      "typing_duration": 17.131,
      "wpm": 32,
      "message": "มันจะทำให้ผู้บริหารทุกระดับที่ใช้ BI "
    },
    {
      "message_id": 229,
      "agent_id": 12,
      "delay": 13.131,
      "onscreen_delay": 7.97,
      "typing_delay": 5.161,
      "typing_duration": 13.099,
      "wpm": 33,
      "message": "มีความรู้สึกว่าคิดได้ครอบคลุม"
    },
    {
      "message_id": 230,
      "agent_id": 13,
      "delay": 9.119,
      "onscreen_delay": 3.906,
      "typing_delay": 5.213,
      "typing_duration": 12.63,
      "wpm": 34,
      "message": "ทุกด้าน ก่อนที่จะตัดสินใจนะคะ "
    },
    {
      "message_id": 231,
      "agent_id": 14,
      "delay": 8.624,
      "onscreen_delay": 3.379,
      "typing_delay": 5.245,
      "typing_duration": 12.617,
      "wpm": 38,
      "message": "ดำเนินธุรกิจต่อไปในทิศทางไหนนะคะ "
    },
    {
      "message_id": 232,
      "agent_id": 15,
      "delay": 8.616,
      "onscreen_delay": 2.511,
      "typing_delay": 6.105,
      "typing_duration": 14.673,
      "wpm": 21,
      "message": "นอกจากนี้นะคะ BI ก็จะ"
    },
    {
      "message_id": 233,
      "agent_id": 12,
      "delay": 10.67,
      "onscreen_delay": 5.107,
      "typing_delay": 5.563,
      "typing_duration": 16.092,
      "wpm": 26,
      "message": "ประกอบไปด้วยระบบการสืบค้นและ"
    },
    {
      "message_id": 234,
      "agent_id": 13,
      "delay": 12.092,
      "onscreen_delay": 7.425,
      "typing_delay": 4.667,
      "typing_duration": 14.172,
      "wpm": 37,
      "message": "ขึ้นอยู่กับความต้องการของผู้ใช้ โดย"
    },
    {
      "message_id": 235,
      "agent_id": 14,
      "delay": 10.171,
      "onscreen_delay": 6.239,
      "typing_delay": 3.932,
      "typing_duration": 17.204,
      "wpm": 41,
      "message": "การทำนี่มันก็ยุ่งยากพอสมควรนะคะ แต่เราเวลาน่าจะ"
    },
    {
      "message_id": 236,
      "agent_id": 15,
      "delay": 13.19,
      "onscreen_delay": 8.648,
      "typing_delay": 4.542,
      "typing_duration": 19.001,
      "wpm": 23,
      "message": "ไม่พอในการทำ BI เดี๋ยวครูจะใ้"
    },
    {
      "message_id": 237,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 9.875,
      "typing_delay": 5.125,
      "typing_duration": 10.845,
      "wpm": 39,
      "message": "เราก็ลองไปศึกษาดูนะคะ BI มัน"
    },
    {
      "message_id": 238,
      "agent_id": 13,
      "delay": 10.987,
      "onscreen_delay": 6.361,
      "typing_delay": 4.626,
      "typing_duration": 19.001,
      "wpm": 23,
      "message": "สร้างจาก Excel แต่เป็น Exce;l"
    },
    {
      "message_id": 239,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 7.55,
      "typing_delay": 7.449,
      "typing_duration": 16.462,
      "wpm": 15,
      "message": "เดี๋ยวค่อยว่ากัน "
    },
    {
      "message_id": 240,
      "agent_id": 15,
      "delay": 12.462,
      "onscreen_delay": 7.114,
      "typing_delay": 5.348,
      "typing_duration": 19.001,
      "wpm": 16,
      "message": "เป็นขั้นสูงของการใช้ "
    },
    {
      "message_id": 241,
      "agent_id": 12,
      "delay": 14.999,
      "onscreen_delay": 10.207,
      "typing_delay": 4.792,
      "typing_duration": 18.132,
      "wpm": 26,
      "message": "ถึงมีการใช้ Business Intelegent "
    },
    {
      "message_id": 242,
      "agent_id": 13,
      "delay": 14.13,
      "onscreen_delay": 9.58,
      "typing_delay": 4.55,
      "typing_duration": 14.698,
      "wpm": 39,
      "message": "เยอะ ตอนนี้เริ่มเยอะขึ้นนะคะ โดยดเฉพาะ"
    },
    {
      "message_id": 243,
      "agent_id": 14,
      "delay": 10.697,
      "onscreen_delay": 6.637,
      "typing_delay": 4.06,
      "typing_duration": 14.176,
      "wpm": 44,
      "message": "กับองค์กรทางด้านธุรกิจ การค้า การลงทุนนะคะ "
    },
    {
      "message_id": 244,
      "agent_id": 15,
      "delay": 10.175,
      "onscreen_delay": 3.602,
      "typing_delay": 6.573,
      "typing_duration": 18.047,
      "wpm": 16,
      "message": "จุดเด่นของ BI ก็คือ"
    },
    {
      "message_id": 245,
      "agent_id": 12,
      "delay": 14.046,
      "onscreen_delay": 9.055,
      "typing_delay": 4.991,
      "typing_duration": 18.278,
      "wpm": 37,
      "message": "มีฐานข้อมูลอยู่แล้วนำฐานข้อมูลมาจัดการตัวนั้น "
    },
    {
      "message_id": 246,
      "agent_id": 13,
      "delay": 14.276,
      "onscreen_delay": 9.806,
      "typing_delay": 4.47,
      "typing_duration": 16.011,
      "wpm": 31,
      "message": "อะไรประมาณนี้นะคะ คำว่าใช้งานง่าย "
    },
    {
      "message_id": 247,
      "agent_id": 14,
      "delay": 12.011,
      "onscreen_delay": 8.253,
      "typing_delay": 3.758,
      "typing_duration": 17.813,
      "wpm": 51,
      "message": "ก็คือ คลิกน่ะค่ะ คลิกสร้างความสัมพันธ์กับตารางนี้กับตารางนี้"
    },
    {
      "message_id": 248,
      "agent_id": 15,
      "delay": 13.812,
      "onscreen_delay": 9.019,
      "typing_delay": 4.793,
      "typing_duration": 17.323,
      "wpm": 32,
      "message": "นะคะ แล้วมันก็จะได้ข้อมูลในรูปแบบอื่น"
    },
    {
      "message_id": 249,
      "agent_id": 12,
      "delay": 13.317,
      "onscreen_delay": 8.807,
      "typing_delay": 4.51,
      "typing_duration": 15.401,
      "wpm": 35,
      "message": "ออกมานะคะ โดยข้อมูลที่ได้นี่ มันจะมี"
    },
    {
      "message_id": 250,
      "agent_id": 13,
      "delay": 11.399,
      "onscreen_delay": 7.064,
      "typing_delay": 4.335,
      "typing_duration": 17.301,
      "wpm": 39,
      "message": "ความถุกต้องแม่นยำ มีความรวดเร็วในการดึงข้อมูล "
    },
    {
      "message_id": 251,
      "agent_id": 14,
      "delay": 13.301,
      "onscreen_delay": 9.215,
      "typing_delay": 4.086,
      "typing_duration": 11.459,
      "wpm": 45,
      "message": "ทำให้หน่วยงานไหนที่มีการใช้ระบบนี้"
    },
    {
      "message_id": 252,
      "agent_id": 15,
      "delay": 9.299,
      "onscreen_delay": 4.32,
      "typing_delay": 4.979,
      "typing_duration": 17.545,
      "wpm": 32,
      "message": "นะคะ จะได้เปรียบคู่แข่ง เดี๋ยวจะเอาตัว "
    },
    {
      "message_id": 253,
      "agent_id": 12,
      "delay": 13.544,
      "onscreen_delay": 8.515,
      "typing_delay": 5.029,
      "typing_duration": 17.578,
      "wpm": 23,
      "message": "Output ให้ดูนะคะ จุดเด่นคือ "
    },
    {
      "message_id": 254,
      "agent_id": 13,
      "delay": 13.575,
      "onscreen_delay": 8.264,
      "typing_delay": 5.311,
      "typing_duration": 11.277,
      "wpm": 29,
      "message": "มันสามารถดึงข้อมูลนะคะ "
    },
    {
      "message_id": 255,
      "agent_id": 14,
      "delay": 9.575,
      "onscreen_delay": 5.625,
      "typing_delay": 3.95,
      "typing_duration": 15.565,
      "wpm": 42,
      "message": "จากฐานข้อมูลที่แตกต่างกัน ที่หลากหลายได้นะคะ "
    },
    {
      "message_id": 256,
      "agent_id": 15,
      "delay": 11.563,
      "onscreen_delay": 7.183,
      "typing_delay": 4.38,
      "typing_duration": 15.364,
      "wpm": 23,
      "message": "ไม่ว่าข้อมูลนั้นจะอยู่ใน "
    },
    {
      "message_id": 257,
      "agent_id": 12,
      "delay": 11.364,
      "onscreen_delay": 6.437,
      "typing_delay": 4.927,
      "typing_duration": 13.394,
      "wpm": 20,
      "message": "เก็บข้อมูลใน Excel "
    },
    {
      "message_id": 258,
      "agent_id": 13,
      "delay": 9.394,
      "onscreen_delay": 4.678,
      "typing_delay": 4.716,
      "typing_duration": 15.539,
      "wpm": 31,
      "message": "นะคะ แต่บางที่ก็ใช้ฐานข้อมูลอยู่ "
    },
    {
      "message_id": 259,
      "agent_id": 14,
      "delay": 11.538,
      "onscreen_delay": 7.475,
      "typing_delay": 4.063,
      "typing_duration": 14.345,
      "wpm": 13,
      "message": "ไปใช้ฟรอกโปร "
    },
    {
      "message_id": 260,
      "agent_id": 15,
      "delay": 10.343,
      "onscreen_delay": 4.816,
      "typing_delay": 5.527,
      "typing_duration": 16.226,
      "wpm": 8,
      "message": "ใช้ Dbast "
    },
    {
      "message_id": 261,
      "agent_id": 12,
      "delay": 12.225,
      "onscreen_delay": 7.181,
      "typing_delay": 5.044,
      "typing_duration": 11.686,
      "wpm": 19,
      "message": "นะคะ SQL Server "
    },
    {
      "message_id": 262,
      "agent_id": 13,
      "delay": 8.224,
      "onscreen_delay": 3.531,
      "typing_delay": 4.693,
      "typing_duration": 15.349,
      "wpm": 43,
      "message": "อันนี้คือรูปแบบของฐานข้อมูลที่ใช้แล้วต่างกัน"
    },
    {
      "message_id": 263,
      "agent_id": 14,
      "delay": 11.349,
      "onscreen_delay": 6.89,
      "typing_delay": 4.459,
      "typing_duration": 17.012,
      "wpm": 27,
      "message": "นะคะ แต่ที่ผ่านมานี้คือ เวลาเรา"
    },
    {
      "message_id": 264,
      "agent_id": 15,
      "delay": 13.011,
      "onscreen_delay": 7.711,
      "typing_delay": 5.3,
      "typing_duration": 11.734,
      "wpm": 15,
      "message": "จะเอาฐานข้อม"
    },
    {
      "message_id": 265,
      "agent_id": 12,
      "delay": 9.01,
      "onscreen_delay": 4.39,
      "typing_delay": 4.62,
      "typing_duration": 14.027,
      "wpm": 36,
      "message": "มันจะยุ่งยากในการปรับรูปแบบให้เป็น"
    },
    {
      "message_id": 266,
      "agent_id": 13,
      "delay": 10.025,
      "onscreen_delay": 5.619,
      "typing_delay": 4.406,
      "typing_duration": 12.706,
      "wpm": 26,
      "message": "โน่นนี่นั่น แต่ถ้าเป็น "
    },
    {
      "message_id": 267,
      "agent_id": 14,
      "delay": 8.706,
      "onscreen_delay": 4.444,
      "typing_delay": 4.262,
      "typing_duration": 13.761,
      "wpm": 38,
      "message": "BI ไม่ต้องนะคะ มันจะมีฟังก์ชันที่มี "
    },
    {
      "message_id": 268,
      "agent_id": 15,
      "delay": 9.76,
      "onscreen_delay": 3.502,
      "typing_delay": 6.258,
      "typing_duration": 18.297,
      "wpm": 25,
      "message": "เขาเรียกอะไร สร้างความสอดคล้อง"
    },
    {
      "message_id": 269,
      "agent_id": 12,
      "delay": 14.295,
      "onscreen_delay": 9.5,
      "typing_delay": 4.795,
      "typing_duration": 13.472,
      "wpm": 22,
      "message": "ให้กับฐานข้อมูลแต่ละ"
    },
    {
      "message_id": 270,
      "agent_id": 13,
      "delay": 10.294,
      "onscreen_delay": 5.276,
      "typing_delay": 5.018,
      "typing_duration": 16.993,
      "wpm": 34,
      "message": "ฐานข้อมูลได้เลยนะคะ มันก็เลยเป็นจุดเด่น"
    },
    {
      "message_id": 271,
      "agent_id": 14,
      "delay": 12.993,
      "onscreen_delay": 8.088,
      "typing_delay": 4.905,
      "typing_duration": 10.669,
      "wpm": 34,
      "message": "ของตัว BI ฉะนั้นหน่วยงาน"
    },
    {
      "message_id": 272,
      "agent_id": 15,
      "delay": 8.991,
      "onscreen_delay": 4.436,
      "typing_delay": 4.555,
      "typing_duration": 17.354,
      "wpm": 26,
      "message": "ไม่ต้องกังวลว่า หน่วยงานเราใช้ "
    },
    {
      "message_id": 273,
      "agent_id": 12,
      "delay": 13.353,
      "onscreen_delay": 8.774,
      "typing_delay": 4.579,
      "typing_duration": 15.09,
      "wpm": 24,
      "message": "ไว้เป็นฐานข้อมูลในรูปแบบ"
    },
    {
      "message_id": 274,
      "agent_id": 13,
      "delay": 11.088,
      "onscreen_delay": 6.764,
      "typing_delay": 4.324,
      "typing_duration": 18.992,
      "wpm": 22,
      "message": "โดยใช้ตัว DBMS ก็คือ Froxpro "
    },
    {
      "message_id": 275,
      "agent_id": 14,
      "delay": 14.992,
      "onscreen_delay": 9.844,
      "typing_delay": 5.148,
      "typing_duration": 15.097,
      "wpm": 41,
      "message": "คือ การเลือกใช้ฐานข้อมูลนี่มันขึ้นอยู่กับ"
    },
    {
      "message_id": 276,
      "agent_id": 15,
      "delay": 11.096,
      "onscreen_delay": 6.896,
      "typing_delay": 4.2,
      "typing_duration": 16.847,
      "wpm": 23,
      "message": "ความถนัดของทีมโปรแกรมเมอร์ "
    },
    {
      "message_id": 277,
      "agent_id": 12,
      "delay": 12.846,
      "onscreen_delay": 7.859,
      "typing_delay": 4.987,
      "typing_duration": 14.701,
      "wpm": 41,
      "message": "เราไม่สามารถไปบังคับเขาได้ว่าใช้ตัวนี้ ๆ "
    },
    {
      "message_id": 278,
      "agent_id": 13,
      "delay": 10.7,
      "onscreen_delay": 5.634,
      "typing_delay": 5.066,
      "typing_duration": 18.271,
      "wpm": 33,
      "message": "นอกจากว่าหน่วยงานนั้นมีฐานข้อมูลอยู่แล้ว "
    },
    {
      "message_id": 279,
      "agent_id": 14,
      "delay": 14.271,
      "onscreen_delay": 9.516,
      "typing_delay": 4.755,
      "typing_duration": 15.46,
      "wpm": 35,
      "message": "อย่างเช่น ใช่ Oracle อยู่แล้ว แล้วจะ"
    },
    {
      "message_id": 280,
      "agent_id": 15,
      "delay": 11.455,
      "onscreen_delay": 6.941,
      "typing_delay": 4.514,
      "typing_duration": 15.785,
      "wpm": 30,
      "message": "รับโปรแกรมเมอร์เข้ามาพัฒนาต่อนี่ "
    },
    {
      "message_id": 281,
      "agent_id": 12,
      "delay": 11.783,
      "onscreen_delay": 6.325,
      "typing_delay": 5.458,
      "typing_duration": 19,
      "wpm": 24,
      "message": "Oracle เหมือนกันนะคะ บางที่ก็จ"
    },
    {
      "message_id": 282,
      "agent_id": 13,
      "delay": 14.999,
      "onscreen_delay": 10.027,
      "typing_delay": 4.972,
      "typing_duration": 19.001,
      "wpm": 30,
      "message": "ยิบย่อยอะไรอย่างนี้นะคะ จะใช้ต่างกันไป "
    },
    {
      "message_id": 283,
      "agent_id": 14,
      "delay": 14.989,
      "onscreen_delay": 10.806,
      "typing_delay": 4.183,
      "typing_duration": 14.048,
      "wpm": 21,
      "message": "ใช้ D Base มา บางที่"
    },
    {
      "message_id": 284,
      "agent_id": 15,
      "delay": 10.988,
      "onscreen_delay": 6.293,
      "typing_delay": 4.695,
      "typing_duration": 10.016,
      "wpm": 19,
      "message": "ไม่ได้ใช้เป็น "
    },
    {
      "message_id": 285,
      "agent_id": 12,
      "delay": 6.987,
      "onscreen_delay": 0.821,
      "typing_delay": 6.166,
      "typing_duration": 15.99,
      "wpm": 27,
      "message": "นะคะ มีข้อมูลใน Excel เต็มเลย"
    },
    {
      "message_id": 286,
      "agent_id": 13,
      "delay": 11.99,
      "onscreen_delay": 6.823,
      "typing_delay": 5.167,
      "typing_duration": 13.774,
      "wpm": 29,
      "message": "แต่พอจะมาสร้าง BI ทีนี้ เรา"
    },
    {
      "message_id": 287,
      "agent_id": 14,
      "delay": 9.76,
      "onscreen_delay": 5.869,
      "typing_delay": 3.891,
      "typing_duration": 18.096,
      "wpm": 37,
      "message": "ไม่ต้องไปปรับเปลี่ยนรูปแบบข้อมูลที่จัดเก็บเลย "
    },
    {
      "message_id": 288,
      "agent_id": 15,
      "delay": 14.095,
      "onscreen_delay": 8.372,
      "typing_delay": 5.723,
      "typing_duration": 19.004,
      "wpm": 13,
      "message": "เกือบทุก Databast"
    },
    {
      "message_id": 289,
      "agent_id": 12,
      "delay": 15.004,
      "onscreen_delay": 10.162,
      "typing_delay": 4.842,
      "typing_duration": 17.136,
      "wpm": 36,
      "message": "ที่ใช้งานกันอยู่ ProGuest ก็ใช้งานกันอยู่ "
    },
    {
      "message_id": 290,
      "agent_id": 13,
      "delay": 13.135,
      "onscreen_delay": 7.946,
      "typing_delay": 5.189,
      "typing_duration": 19.006,
      "wpm": 17,
      "message": "DB2 ก็ Run เข้า BI ได"
    },
    {
      "message_id": 291,
      "agent_id": 14,
      "delay": 15.006,
      "onscreen_delay": 10.724,
      "typing_delay": 4.282,
      "typing_duration": 10.151,
      "wpm": 56,
      "message": "โดยที่ไม่ต้องเขียนโปรแกรมเพิ่มด้วยนะคะ "
    },
    {
      "message_id": 292,
      "agent_id": 15,
      "delay": 11.003,
      "onscreen_delay": 3.01,
      "typing_delay": 7.993,
      "typing_duration": 15.909,
      "wpm": 8,
      "message": "แต่ในความ"
    },
    {
      "message_id": 293,
      "agent_id": 12,
      "delay": 11.909,
      "onscreen_delay": 7.426,
      "typing_delay": 4.483,
      "typing_duration": 14.091,
      "wpm": 37,
      "message": "ดีมันก็มีข้อจำกัดนะคะ ปัญหาในการใช้"
    },
    {
      "message_id": 294,
      "agent_id": 13,
      "delay": 10.08,
      "onscreen_delay": 5.571,
      "typing_delay": 4.509,
      "typing_duration": 16.594,
      "wpm": 21,
      "message": "ก็คือ อย่างที่บอกไปนะคะ "
    },
    {
      "message_id": 295,
      "agent_id": 14,
      "delay": 12.594,
      "onscreen_delay": 7.628,
      "typing_delay": 4.966,
      "typing_duration": 13.985,
      "wpm": 34,
      "message": "การทำงานนี่ มันจะใช้ตัว แดสบอร์ด "
    },
    {
      "message_id": 296,
      "agent_id": 15,
      "delay": 9.984,
      "onscreen_delay": 4.074,
      "typing_delay": 5.91,
      "typing_duration": 14.784,
      "wpm": 16,
      "message": "มันหมายถึงตัวที่ "
    },
    {
      "message_id": 297,
      "agent_id": 12,
      "delay": 10.781,
      "onscreen_delay": 6.259,
      "typing_delay": 4.522,
      "typing_duration": 10.555,
      "wpm": 40,
      "message": "ข้อมูลประเภทเดียวกันนะคะ ถ้า"
    },
    {
      "message_id": 298,
      "agent_id": 13,
      "delay": 6.781,
      "onscreen_delay": 2.418,
      "typing_delay": 4.363,
      "typing_duration": 12.624,
      "wpm": 38,
      "message": "ข้อมูลที่จะนำมาสร้างในตัว BI นี่ "
    },
    {
      "message_id": 299,
      "agent_id": 14,
      "delay": 8.622,
      "onscreen_delay": 3.764,
      "typing_delay": 4.858,
      "typing_duration": 12.258,
      "wpm": 32,
      "message": "สร้าง BI นี่คะ มันอยู่คนละ"
    },
    {
      "message_id": 300,
      "agent_id": 15,
      "delay": 8.256,
      "onscreen_delay": 3.296,
      "typing_delay": 4.96,
      "typing_duration": 19.018,
      "wpm": 35,
      "message": "แพลนฟอร์มนะคะ เราต้องเรียกข้อมูลนั้นออกมาก่อน "
    },
    {
      "message_id": 301,
      "agent_id": 12,
      "delay": 15.016,
      "onscreen_delay": 10.285,
      "typing_delay": 4.731,
      "typing_duration": 19,
      "wpm": 31,
      "message": "นะคะจึงจะสร้างเป็น DashBoard ได้ เหมือน"
    },
    {
      "message_id": 302,
      "agent_id": 13,
      "delay": 14.999,
      "onscreen_delay": 10.346,
      "typing_delay": 4.653,
      "typing_duration": 17.388,
      "wpm": 29,
      "message": "แปลงข้อมูลเป็น .xml อะไรพวกนั้นน่ะ "
    },
    {
      "message_id": 303,
      "agent_id": 14,
      "delay": 13.386,
      "onscreen_delay": 9.032,
      "typing_delay": 4.354,
      "typing_duration": 10.822,
      "wpm": 47,
      "message": "อันนี้เหมือนกันนะคะ เพราะตัวข้อมูล"
    },
    {
      "message_id": 304,
      "agent_id": 15,
      "delay": 9.384,
      "onscreen_delay": 4.637,
      "typing_delay": 4.747,
      "typing_duration": 16.041,
      "wpm": 23,
      "message": "ที่นำมาวิเคราะห์ มันจะใช้ "
    },
    {
      "message_id": 305,
      "agent_id": 12,
      "delay": 12.04,
      "onscreen_delay": 7.041,
      "typing_delay": 4.999,
      "typing_duration": 17.49,
      "wpm": 25,
      "message": "คือ Data Mining ก็พยากรณ์ แต่"
    },
    {
      "message_id": 306,
      "agent_id": 13,
      "delay": 13.489,
      "onscreen_delay": 9.449,
      "typing_delay": 4.04,
      "typing_duration": 19.001,
      "wpm": 32,
      "message": "มันจะพยาการณ์ได้หลายมิติ ได้หลายมุมกว่านั"
    },
    {
      "message_id": 307,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 8.087,
      "typing_delay": 6.912,
      "typing_duration": 11.748,
      "wpm": 24,
      "message": "คราวนี้นะคะ บางระบบ"
    },
    {
      "message_id": 308,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 4.262,
      "typing_delay": 6.736,
      "typing_duration": 19.003,
      "wpm": 20,
      "message": "การเก็บข้อมูลนี่เขาเก็บ.."
    },
    {
      "message_id": 309,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 9.492,
      "typing_delay": 5.511,
      "typing_duration": 13.524,
      "wpm": 34,
      "message": "เขาเรียกว่าการเก็บแบบเชิงปริมาณ"
    },
    {
      "message_id": 310,
      "agent_id": 13,
      "delay": 11.003,
      "onscreen_delay": 6.27,
      "typing_delay": 4.733,
      "typing_duration": 10.463,
      "wpm": 30,
      "message": "แบบเส้นตรง หมายถึงว่า "
    },
    {
      "message_id": 311,
      "agent_id": 14,
      "delay": 7.002,
      "onscreen_delay": 3.104,
      "typing_delay": 3.898,
      "typing_duration": 11.979,
      "wpm": 46,
      "message": "เก็บข้อมูลทื้อ ๆ น่ะ เก็บข้อมูลแบบนี้ "
    },
    {
      "message_id": 312,
      "agent_id": 15,
      "delay": 7.972,
      "onscreen_delay": 3.203,
      "typing_delay": 4.769,
      "typing_duration": 17.573,
      "wpm": 25,
      "message": "แล้วอยากมาสร้างเป็น BI ต้องทำ"
    },
    {
      "message_id": 313,
      "agent_id": 12,
      "delay": 13.573,
      "onscreen_delay": 9.28,
      "typing_delay": 4.293,
      "typing_duration": 14.316,
      "wpm": 30,
      "message": "เป็นแบบ Simulation ขึ้นมาก่อน"
    },
    {
      "message_id": 314,
      "agent_id": 13,
      "delay": 10.315,
      "onscreen_delay": 6.032,
      "typing_delay": 4.283,
      "typing_duration": 19,
      "wpm": 28,
      "message": "ดูก่อนว่ามันเวิร์กไหมข้อมูลที่มี บา"
    },
    {
      "message_id": 315,
      "agent_id": 14,
      "delay": 14.992,
      "onscreen_delay": 10.816,
      "typing_delay": 4.176,
      "typing_duration": 12.113,
      "wpm": 36,
      "message": "มันก็ทำได้รายงานที่ไม่สมบูรณ์ "
    },
    {
      "message_id": 316,
      "agent_id": 15,
      "delay": 10.991,
      "onscreen_delay": 4.686,
      "typing_delay": 6.305,
      "typing_duration": 17.387,
      "wpm": 17,
      "message": "BI บางค่าย บางบริษัท "
    },
    {
      "message_id": 317,
      "agent_id": 12,
      "delay": 13.385,
      "onscreen_delay": 7.478,
      "typing_delay": 5.907,
      "typing_duration": 11.385,
      "wpm": 30,
      "message": "ในการจัดการฐานข้อมูลให้"
    },
    {
      "message_id": 318,
      "agent_id": 13,
      "delay": 9.383,
      "onscreen_delay": 5.162,
      "typing_delay": 4.221,
      "typing_duration": 14.214,
      "wpm": 46,
      "message": "นะคะ มันก็จะแบกการวิเคราะห์ออกมาอีกระบบหนึ่ง "
    },
    {
      "message_id": 319,
      "agent_id": 14,
      "delay": 10.213,
      "onscreen_delay": 5.706,
      "typing_delay": 4.507,
      "typing_duration": 11.868,
      "wpm": 42,
      "message": "อันนี้เป็นปัญหาที่เขาสรุปมาให้ว่า "
    },
    {
      "message_id": 320,
      "agent_id": 15,
      "delay": 7.868,
      "onscreen_delay": 3.405,
      "typing_delay": 4.463,
      "typing_duration": 17.538,
      "wpm": 26,
      "message": "ในการใช้ BI มันมีปัญหาแบบนี้นะ "
    },
    {
      "message_id": 321,
      "agent_id": 12,
      "delay": 13.524,
      "onscreen_delay": 8.695,
      "typing_delay": 4.829,
      "typing_duration": 12.014,
      "wpm": 21,
      "message": "ขนาดใหญ่บางที่นี่"
    },
    {
      "message_id": 322,
      "agent_id": 13,
      "delay": 9.524,
      "onscreen_delay": 5.338,
      "typing_delay": 4.186,
      "typing_duration": 16.712,
      "wpm": 29,
      "message": "ต้องใช้เวลาในการ Impermenttation "
    },
    {
      "message_id": 323,
      "agent_id": 14,
      "delay": 12.711,
      "onscreen_delay": 8.123,
      "typing_delay": 4.588,
      "typing_duration": 11.439,
      "wpm": 38,
      "message": "เข้าไปน่ะ ใช้เวลานานนะคะ แล้ว"
    },
    {
      "message_id": 324,
      "agent_id": 15,
      "delay": 8.709,
      "onscreen_delay": 4.127,
      "typing_delay": 4.582,
      "typing_duration": 17.685,
      "wpm": 32,
      "message": "บุคลากรในองค์เองนี่นะคะ ก็ไม่ได้มีความ"
    },
    {
      "message_id": 325,
      "agent_id": 12,
      "delay": 13.68,
      "onscreen_delay": 8.504,
      "typing_delay": 5.176,
      "typing_duration": 16.91,
      "wpm": 40,
      "message": "คล่องแคล่วในการใช้งาน ก็ถือเป็นปัญหาเหมือนกัน"
    },
    {
      "message_id": 326,
      "agent_id": 13,
      "delay": 12.91,
      "onscreen_delay": 8.49,
      "typing_delay": 4.42,
      "typing_duration": 13.551,
      "wpm": 18,
      "message": "นะคะ การ Upgrade "
    },
    {
      "message_id": 327,
      "agent_id": 14,
      "delay": 9.543,
      "onscreen_delay": 5.339,
      "typing_delay": 4.204,
      "typing_duration": 18.325,
      "wpm": 29,
      "message": "มันมี 2 คำนะคะ คือ อัปเดต แต่ถ้าเป็น"
    },
    {
      "message_id": 328,
      "agent_id": 15,
      "delay": 14.323,
      "onscreen_delay": 9.878,
      "typing_delay": 4.445,
      "typing_duration": 15.7,
      "wpm": 26,
      "message": "การอัปเกรด เราจะมองไปที่พวก"
    },
    {
      "message_id": 329,
      "agent_id": 12,
      "delay": 11.691,
      "onscreen_delay": 6.016,
      "typing_delay": 5.675,
      "typing_duration": 15.434,
      "wpm": 33,
      "message": "Hardware นะคะ การอัพเกรดจากเดิมนี่"
    },
    {
      "message_id": 330,
      "agent_id": 13,
      "delay": 11.434,
      "onscreen_delay": 6.513,
      "typing_delay": 4.921,
      "typing_duration": 15.873,
      "wpm": 31,
      "message": "ไปเป็นตัวใหม่ มันค่อนข้างทำได้ยาก"
    },
    {
      "message_id": 331,
      "agent_id": 14,
      "delay": 11.869,
      "onscreen_delay": 6.478,
      "typing_delay": 5.391,
      "typing_duration": 13.927,
      "wpm": 25,
      "message": "นะคะ บางที BI มันก็จะมี"
    },
    {
      "message_id": 332,
      "agent_id": 15,
      "delay": 9.927,
      "onscreen_delay": 5.55,
      "typing_delay": 4.377,
      "typing_duration": 19.008,
      "wpm": 27,
      "message": "การพัฒนาเวอร์ชันนะ ถ้าเป็นฐานข้อมุ"
    },
    {
      "message_id": 333,
      "agent_id": 12,
      "delay": 15.007,
      "onscreen_delay": 10.442,
      "typing_delay": 4.565,
      "typing_duration": 11.137,
      "wpm": 35,
      "message": "มากนี่มันก็ไม่ซัพพอร์ทนะคะ "
    },
    {
      "message_id": 334,
      "agent_id": 13,
      "delay": 11.003,
      "onscreen_delay": 6.194,
      "typing_delay": 4.809,
      "typing_duration": 16.994,
      "wpm": 34,
      "message": "มันไม่สามารถ Export ข้อมูลออกมา แล้วทำ"
    },
    {
      "message_id": 335,
      "agent_id": 14,
      "delay": 12.993,
      "onscreen_delay": 9.104,
      "typing_delay": 3.889,
      "typing_duration": 16.321,
      "wpm": 42,
      "message": "เป็นรายงานรูปแบบใหม่ได้ อันนี้คือเป็นปัญหานะคะ "
    },
    {
      "message_id": 336,
      "agent_id": 15,
      "delay": 12.321,
      "onscreen_delay": 7.274,
      "typing_delay": 5.047,
      "typing_duration": 16.362,
      "wpm": 30,
      "message": "หรือบางระบบ บางองค์กรนะคะ พนักงาน"
    },
    {
      "message_id": 337,
      "agent_id": 12,
      "delay": 12.36,
      "onscreen_delay": 8.005,
      "typing_delay": 4.355,
      "typing_duration": 18.19,
      "wpm": 45,
      "message": "หรือเจ้าหน้าที่ทางด้านไอทีนี่ ไม่มีความรู้ความเข้าใจทาง"
    },
    {
      "message_id": 338,
      "agent_id": 13,
      "delay": 14.188,
      "onscreen_delay": 8.436,
      "typing_delay": 5.752,
      "typing_duration": 19.001,
      "wpm": 19,
      "message": "ในเชิงธุรกิจ ก็คือมีความ"
    },
    {
      "message_id": 339,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 11.086,
      "typing_delay": 3.914,
      "typing_duration": 18.906,
      "wpm": 48,
      "message": "มีความรู้ความเข้าใจในด้านคอมพิวเตอร์ ความเข้าใจในด้านโปรแกรม"
    },
    {
      "message_id": 340,
      "agent_id": 15,
      "delay": 14.905,
      "onscreen_delay": 10.358,
      "typing_delay": 4.547,
      "typing_duration": 19.001,
      "wpm": 24,
      "message": "ไปทำธุรกิจ หรือการจัดการธุรกิจ "
    },
    {
      "message_id": 341,
      "agent_id": 12,
      "delay": 14.999,
      "onscreen_delay": 10.047,
      "typing_delay": 4.952,
      "typing_duration": 17.345,
      "wpm": 38,
      "message": "ถือเป็นปัญหานะคะ ในการพัฒนาระบบ BI เหมือนกัน "
    },
    {
      "message_id": 342,
      "agent_id": 13,
      "delay": 13.343,
      "onscreen_delay": 7.906,
      "typing_delay": 5.437,
      "typing_duration": 18.216,
      "wpm": 19,
      "message": "องค์กรขนาดเล็ก ไม่เหมาะ"
    },
    {
      "message_id": 343,
      "agent_id": 14,
      "delay": 14.216,
      "onscreen_delay": 10.287,
      "typing_delay": 3.929,
      "typing_duration": 18.318,
      "wpm": 43,
      "message": "สำหรับการทำ BI เพราะว่า BI มันเป็นระบบที่มีค่าใช้จ่าย"
    },
    {
      "message_id": 344,
      "agent_id": 15,
      "delay": 14.317,
      "onscreen_delay": 9.339,
      "typing_delay": 4.978,
      "typing_duration": 17.814,
      "wpm": 32,
      "message": "ค่อนข้างสูงพอสมควร ตอนแรกที่มีการเริ่ม"
    },
    {
      "message_id": 345,
      "agent_id": 12,
      "delay": 13.813,
      "onscreen_delay": 9.25,
      "typing_delay": 4.563,
      "typing_duration": 8.614,
      "wpm": 31,
      "message": "ต้นทำนะคะ เพราะว่า"
    },
    {
      "message_id": 346,
      "agent_id": 13,
      "delay": 9.813,
      "onscreen_delay": 2.643,
      "typing_delay": 7.17,
      "typing_duration": 11.605,
      "wpm": 8,
      "message": "BI นี่ "
    },
    {
      "message_id": 347,
      "agent_id": 14,
      "delay": 7.604,
      "onscreen_delay": 3.683,
      "typing_delay": 3.921,
      "typing_duration": 14.074,
      "wpm": 34,
      "message": "มันจะมีฟังก์ชันการสร้างรายงานที่"
    },
    {
      "message_id": 348,
      "agent_id": 15,
      "delay": 10.073,
      "onscreen_delay": 4.999,
      "typing_delay": 5.074,
      "typing_duration": 19,
      "wpm": 32,
      "message": "หลากหลายนะคะ อยากได้รูปแบบไหน สามารถสร้่า"
    },
    {
      "message_id": 349,
      "agent_id": 12,
      "delay": 14.998,
      "onscreen_delay": 9.234,
      "typing_delay": 5.764,
      "typing_duration": 11.992,
      "wpm": 29,
      "message": "ฉะนั้นพอเราลงทุนซื้อนี่ "
    },
    {
      "message_id": 350,
      "agent_id": 13,
      "delay": 10.997,
      "onscreen_delay": 6.527,
      "typing_delay": 4.47,
      "typing_duration": 19,
      "wpm": 34,
      "message": "ซื้อตัว Software ที่จะมาสร้างนี่ ค่าใช้จ่าย "
    },
    {
      "message_id": 351,
      "agent_id": 14,
      "delay": 14.998,
      "onscreen_delay": 10.934,
      "typing_delay": 4.064,
      "typing_duration": 16,
      "wpm": 45,
      "message": "พอสมควรนะคะ มันเลยไม่เหมาะสำหรับองค์กรขนาดเล็ก ๆ "
    },
    {
      "message_id": 352,
      "agent_id": 15,
      "delay": 11.995,
      "onscreen_delay": 7.57,
      "typing_delay": 4.425,
      "typing_duration": 17.952,
      "wpm": 19,
      "message": "ก็เก็บฐานข้อมูลตัวเองไป"
    },
    {
      "message_id": 353,
      "agent_id": 12,
      "delay": 13.951,
      "onscreen_delay": 8.418,
      "typing_delay": 5.533,
      "typing_duration": 12.551,
      "wpm": 23,
      "message": "นะคะ คราวนี้เรามาทำ"
    },
    {
      "message_id": 354,
      "agent_id": 13,
      "delay": 9.933,
      "onscreen_delay": 5.489,
      "typing_delay": 4.444,
      "typing_duration": 15.197,
      "wpm": 37,
      "message": "ความรู้จักกับโปรแกรมที่ใช้ในการจัดการ"
    },
    {
      "message_id": 355,
      "agent_id": 14,
      "delay": 11.196,
      "onscreen_delay": 6.256,
      "typing_delay": 4.94,
      "typing_duration": 15.106,
      "wpm": 31,
      "message": "ฐานข้อมูลให้เป็นฐานข้อมูลธุรกิจ"
    },
    {
      "message_id": 356,
      "agent_id": 15,
      "delay": 11.106,
      "onscreen_delay": 6.478,
      "typing_delay": 4.628,
      "typing_duration": 17.66,
      "wpm": 21,
      "message": "อัจฉริยะนะคะ ก็คือโปรแกรม "
    },
    {
      "message_id": 357,
      "agent_id": 12,
      "delay": 13.658,
      "onscreen_delay": 8.316,
      "typing_delay": 5.342,
      "typing_duration": 9.857,
      "wpm": 29,
      "message": "เคยได้ยินคำนี้ไหมคะ "
    },
    {
      "message_id": 358,
      "agent_id": 13,
      "delay": 9.658,
      "onscreen_delay": 5.244,
      "typing_delay": 4.414,
      "typing_duration": 15.746,
      "wpm": 22,
      "message": "เคยไหม โปรแกรม Power BI "
    },
    {
      "message_id": 359,
      "agent_id": 14,
      "delay": 11.743,
      "onscreen_delay": 7.783,
      "typing_delay": 3.96,
      "typing_duration": 18.494,
      "wpm": 49,
      "message": "เคยไหมคะ เป็นของ Microsoft นะคะ ใช้ในการประมวลผลข้อมูลนี้ล่ะ "
    },
    {
      "message_id": 360,
      "agent_id": 15,
      "delay": 14.493,
      "onscreen_delay": 7.769,
      "typing_delay": 6.724,
      "typing_duration": 17.663,
      "wpm": 15,
      "message": "ใใใช้ในการประมวลผล"
    },
    {
      "message_id": 361,
      "agent_id": 12,
      "delay": 13.654,
      "onscreen_delay": 8.195,
      "typing_delay": 5.459,
      "typing_duration": 16.333,
      "wpm": 29,
      "message": "มันจะอยู่ในรูปแบบของ Chart ตาราง "
    },
    {
      "message_id": 362,
      "agent_id": 13,
      "delay": 12.333,
      "onscreen_delay": 8.191,
      "typing_delay": 4.142,
      "typing_duration": 19.004,
      "wpm": 32,
      "message": "เป็นกราฟที่สวยงานเลย เห็ฯได้หลายมิติ คลิก"
    },
    {
      "message_id": 363,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 11.115,
      "typing_delay": 3.888,
      "typing_duration": 9.691,
      "wpm": 39,
      "message": "ข้อมูลเปลี่ยนนะคะ เขาก็จะ"
    },
    {
      "message_id": 364,
      "agent_id": 15,
      "delay": 11.002,
      "onscreen_delay": 6.809,
      "typing_delay": 4.193,
      "typing_duration": 12.698,
      "wpm": 30,
      "message": "นำกราฟหรือรายงานที่ได้นี่ "
    },
    {
      "message_id": 365,
      "agent_id": 12,
      "delay": 8.69,
      "onscreen_delay": 3.88,
      "typing_delay": 4.81,
      "typing_duration": 15.865,
      "wpm": 36,
      "message": "ผู้บริหารก็จะนำไปใช้ในการตัดสินใจต่อไป "
    },
    {
      "message_id": 366,
      "agent_id": 13,
      "delay": 11.863,
      "onscreen_delay": 7.399,
      "typing_delay": 4.464,
      "typing_duration": 16.032,
      "wpm": 27,
      "message": "เป็นตัววิเคราะห์ข้อมูลนั่นล่ะ "
    },
    {
      "message_id": 367,
      "agent_id": 14,
      "delay": 12.032,
      "onscreen_delay": 8.09,
      "typing_delay": 3.942,
      "typing_duration": 16.572,
      "wpm": 57,
      "message": "มันมีของค่ายอื่นด้วยนะคะ แต่เขานิยมใช้ตัวนี้ เพราะมันใช้งานง่าย "
    },
    {
      "message_id": 368,
      "agent_id": 15,
      "delay": 12.57,
      "onscreen_delay": 8.011,
      "typing_delay": 4.559,
      "typing_duration": 16.584,
      "wpm": 37,
      "message": "หน้าตาจะเป็นประมาณนี้ อันนี้คือสร้างเสร็จ "
    },
    {
      "message_id": 369,
      "agent_id": 12,
      "delay": 12.583,
      "onscreen_delay": 6.568,
      "typing_delay": 6.015,
      "typing_duration": 18.207,
      "wpm": 26,
      "message": "สร้างเสร็จแล้ว อาจจะอยู่ในรูปแบบ"
    },
    {
      "message_id": 370,
      "agent_id": 13,
      "delay": 14.206,
      "onscreen_delay": 9.457,
      "typing_delay": 4.749,
      "typing_duration": 17.846,
      "wpm": 39,
      "message": "ของกราฟแบบนี้ค่ะ แต่ปกติที่ผ่านมาเราจะเห็นกราฟ"
    },
    {
      "message_id": 371,
      "agent_id": 14,
      "delay": 13.845,
      "onscreen_delay": 9.61,
      "typing_delay": 4.235,
      "typing_duration": 16.602,
      "wpm": 42,
      "message": "หรือแผนภูมินี่มันจะเป็นกราฟมิติเดียวอย่างนี้ค่ะ "
    },
    {
      "message_id": 372,
      "agent_id": 15,
      "delay": 12.6,
      "onscreen_delay": 8.009,
      "typing_delay": 4.591,
      "typing_duration": 19.001,
      "wpm": 31,
      "message": "ก็เป็นแท่ง ก็เป็นแท่งเดียวแบบนี้ ถ้าเป็"
    },
    {
      "message_id": 373,
      "agent_id": 12,
      "delay": 14.992,
      "onscreen_delay": 10.034,
      "typing_delay": 4.958,
      "typing_duration": 12.864,
      "wpm": 41,
      "message": "Power Bi นี่ค่ะ มันจะเห็นมุมมองอื่น"
    },
    {
      "message_id": 374,
      "agent_id": 13,
      "delay": 10.99,
      "onscreen_delay": 6.236,
      "typing_delay": 4.754,
      "typing_duration": 18.87,
      "wpm": 34,
      "message": "ด้วย สามารถสร้างกราฟหลายรูปแบบในตัวเดียวกัน"
    },
    {
      "message_id": 375,
      "agent_id": 14,
      "delay": 14.869,
      "onscreen_delay": 10.57,
      "typing_delay": 4.299,
      "typing_duration": 12.557,
      "wpm": 55,
      "message": "นะคะ อย่างเห็นแนวโน้มของปีที่แล้ว ปีนี้ ปีหน้า "
    },
    {
      "message_id": 376,
      "agent_id": 15,
      "delay": 10.869,
      "onscreen_delay": 6.12,
      "typing_delay": 4.749,
      "typing_duration": 15.438,
      "wpm": 40,
      "message": "อย่างนี้ สร้างได้ในตัวเดียวกัน อันนี้ความ"
    },
    {
      "message_id": 377,
      "agent_id": 12,
      "delay": 11.436,
      "onscreen_delay": 6.382,
      "typing_delay": 5.054,
      "typing_duration": 14.003,
      "wpm": 41,
      "message": "มหัศจรรย์ของตัวนี้นะคะ สร้างได้หลายแบบ"
    },
    {
      "message_id": 378,
      "agent_id": 13,
      "delay": 10.003,
      "onscreen_delay": 5.015,
      "typing_delay": 4.988,
      "typing_duration": 10.203,
      "wpm": 25,
      "message": "นะคะ ในเชิงธุรกิจ "
    },
    {
      "message_id": 379,
      "agent_id": 14,
      "delay": 6.203,
      "onscreen_delay": 1.966,
      "typing_delay": 4.237,
      "typing_duration": 17.003,
      "wpm": 41,
      "message": "รู้สึกเราจะคุ้นเคยตัวนี้นะคะ ทางด้านธุรกิจมันมี"
    },
    {
      "message_id": 380,
      "agent_id": 15,
      "delay": 13.002,
      "onscreen_delay": 8.616,
      "typing_delay": 4.386,
      "typing_duration": 13.146,
      "wpm": 34,
      "message": "หลายด้าน อันนี้เป็นตัวอย่างของ "
    },
    {
      "message_id": 381,
      "agent_id": 12,
      "delay": 9.146,
      "onscreen_delay": 4.298,
      "typing_delay": 4.848,
      "typing_duration": 18.219,
      "wpm": 38,
      "message": "ทำอะไรได้บ้างคราวนี้ ทำไมถึงต้องนำเสนอในรูปแบบ "
    },
    {
      "message_id": 382,
      "agent_id": 13,
      "delay": 14.218,
      "onscreen_delay": 9.016,
      "typing_delay": 5.202,
      "typing_duration": 17.971,
      "wpm": 28,
      "message": "ครูเหมือนเป็นตัวแทนมาจาก Microsoft "
    },
    {
      "message_id": 383,
      "agent_id": 14,
      "delay": 13.971,
      "onscreen_delay": 9.813,
      "typing_delay": 4.158,
      "typing_duration": 16.729,
      "wpm": 30,
      "message": "มาขายของนะนี้ โฆษณาไปเสร็จ ซื้อไหม "
    },
    {
      "message_id": 384,
      "agent_id": 15,
      "delay": 12.728,
      "onscreen_delay": 7.842,
      "typing_delay": 4.886,
      "typing_duration": 15.249,
      "wpm": 23,
      "message": "การทำงานหลัก ๆ นะคะ ของ "
    },
    {
      "message_id": 385,
      "agent_id": 12,
      "delay": 11.247,
      "onscreen_delay": 6.403,
      "typing_delay": 4.844,
      "typing_duration": 13.374,
      "wpm": 31,
      "message": "ก็คือการนำฐานข้อมูลขององค์กร"
    },
    {
      "message_id": 386,
      "agent_id": 13,
      "delay": 9.373,
      "onscreen_delay": 4.948,
      "typing_delay": 4.425,
      "typing_duration": 15.477,
      "wpm": 42,
      "message": "ที่มี ที่เป็นฐานข้อมูลขนาดใหญ่นี่ค่ะ ไม่ว่า"
    },
    {
      "message_id": 387,
      "agent_id": 14,
      "delay": 11.477,
      "onscreen_delay": 7.608,
      "typing_delay": 3.869,
      "typing_duration": 16.74,
      "wpm": 24,
      "message": "จะอยู่ในรูปแบบฐานข้อมูล BMS "
    },
    {
      "message_id": 388,
      "agent_id": 15,
      "delay": 12.732,
      "onscreen_delay": 8.014,
      "typing_delay": 4.718,
      "typing_duration": 9.317,
      "wpm": 6,
      "message": "เป็น "
    },
    {
      "message_id": 389,
      "agent_id": 12,
      "delay": 8.72,
      "onscreen_delay": 3.467,
      "typing_delay": 5.253,
      "typing_duration": 17.912,
      "wpm": 31,
      "message": "Oracle หรือแม้กระทั่งฐานข้อมูลที่เก็บ"
    },
    {
      "message_id": 390,
      "agent_id": 13,
      "delay": 13.912,
      "onscreen_delay": 9.738,
      "typing_delay": 4.174,
      "typing_duration": 16.856,
      "wpm": 24,
      "message": "อยู่ในพวก Facebook , Google "
    },
    {
      "message_id": 391,
      "agent_id": 14,
      "delay": 12.855,
      "onscreen_delay": 7.676,
      "typing_delay": 5.179,
      "typing_duration": 18.055,
      "wpm": 33,
      "message": "เรารู้ไหมว่า Facebook มีการเก็บฐานข้อมูล"
    },
    {
      "message_id": 392,
      "agent_id": 15,
      "delay": 14.054,
      "onscreen_delay": 9.317,
      "typing_delay": 4.737,
      "typing_duration": 12.853,
      "wpm": 25,
      "message": "อะไรของเราไว้บาง เก็บ"
    },
    {
      "message_id": 393,
      "agent_id": 12,
      "delay": 10.053,
      "onscreen_delay": 4.943,
      "typing_delay": 5.11,
      "typing_duration": 15.892,
      "wpm": 37,
      "message": "ทุกอย่างนี่ไม่ใช่แค่ข้อมูลที่เราโพสต์นะ "
    },
    {
      "message_id": 394,
      "agent_id": 13,
      "delay": 11.892,
      "onscreen_delay": 6.951,
      "typing_delay": 4.941,
      "typing_duration": 14.302,
      "wpm": 35,
      "message": "เก็บแม้กระทั่งว่าเราใช้งานเมื่อไร "
    },
    {
      "message_id": 395,
      "agent_id": 14,
      "delay": 10.3,
      "onscreen_delay": 6.231,
      "typing_delay": 4.069,
      "typing_duration": 10.868,
      "wpm": 44,
      "message": "ปีไหน วันไหน เวลาไหน เราไปทำอะไร "
    },
    {
      "message_id": 396,
      "agent_id": 15,
      "delay": 6.868,
      "onscreen_delay": 1.689,
      "typing_delay": 5.179,
      "typing_duration": 11.149,
      "wpm": 19,
      "message": "ดีไหม มองว่าดี "
    },
    {
      "message_id": 397,
      "agent_id": 12,
      "delay": 7.148,
      "onscreen_delay": 2.941,
      "typing_delay": 4.207,
      "typing_duration": 12.963,
      "wpm": 44,
      "message": "ก็ดีนะ มองว่ามันน่ากลัว มันก็น่ากลัวนะ "
    },
    {
      "message_id": 398,
      "agent_id": 13,
      "delay": 8.962,
      "onscreen_delay": 4.299,
      "typing_delay": 4.663,
      "typing_duration": 19,
      "wpm": 28,
      "message": "Facebook รู้จักเราดีกว่าตัวเราเองอีก "
    },
    {
      "message_id": 399,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 11.06,
      "typing_delay": 3.939,
      "typing_duration": 14.065,
      "wpm": 46,
      "message": "เราจำได้ไหม วันนี้ของปีที่แล้วเราทำอะไรอยู่ "
    },
    {
      "message_id": 400,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 6.127,
      "typing_delay": 4.871,
      "typing_duration": 18.144,
      "wpm": 26,
      "message": "แต่เฟซบุ๊ก หรือมันก็จะแจ้งเรามา"
    },
    {
      "message_id": 401,
      "agent_id": 12,
      "delay": 14.144,
      "onscreen_delay": 9.415,
      "typing_delay": 4.729,
      "typing_duration": 10.855,
      "wpm": 36,
      "message": "เป็นระยะ ปีนี้ของปีที่แล้ว"
    },
    {
      "message_id": 402,
      "agent_id": 13,
      "delay": 10.143,
      "onscreen_delay": 5.911,
      "typing_delay": 4.232,
      "typing_duration": 13.615,
      "wpm": 37,
      "message": "คุณอยู่ตรงนี้ตรงนั้น เราไม่ได้สนใจ"
    },
    {
      "message_id": 403,
      "agent_id": 14,
      "delay": 9.606,
      "onscreen_delay": 5.382,
      "typing_delay": 4.224,
      "typing_duration": 11.66,
      "wpm": 37,
      "message": "นะคะ แต่ Facebook นี่มีข้อมูล "
    },
    {
      "message_id": 404,
      "agent_id": 15,
      "delay": 7.66,
      "onscreen_delay": 2.805,
      "typing_delay": 4.855,
      "typing_duration": 14.296,
      "wpm": 29,
      "message": "ข้อมูลพวกนี้นะคะ เขาเรียกการ"
    },
    {
      "message_id": 405,
      "agent_id": 12,
      "delay": 10.296,
      "onscreen_delay": 5.572,
      "typing_delay": 4.724,
      "typing_duration": 15.052,
      "wpm": 21,
      "message": "วิเคราะห์แบบ Analitig "
    },
    {
      "message_id": 406,
      "agent_id": 13,
      "delay": 11.051,
      "onscreen_delay": 6.221,
      "typing_delay": 4.83,
      "typing_duration": 17.11,
      "wpm": 40,
      "message": "มันจะเอาข้อมูลพวกนี้มาเชื่อมโยงกัน เรามานึกถึง"
    },
    {
      "message_id": 407,
      "agent_id": 14,
      "delay": 13.105,
      "onscreen_delay": 8.714,
      "typing_delay": 4.391,
      "typing_duration": 17.104,
      "wpm": 36,
      "message": "ความฉลาดอีกอันหนึ่งของโซเชียลนี่ Line นี่"
    },
    {
      "message_id": 408,
      "agent_id": 15,
      "delay": 13.102,
      "onscreen_delay": 8.552,
      "typing_delay": 4.55,
      "typing_duration": 19.001,
      "wpm": 29,
      "message": "ไม่เป็น แต่เฟซนี่เก็บ วันดีคืนดีมันก็"
    },
    {
      "message_id": 409,
      "agent_id": 12,
      "delay": 14.999,
      "onscreen_delay": 10.287,
      "typing_delay": 4.712,
      "typing_duration": 16.95,
      "wpm": 25,
      "message": "คนนี้คุณรู้จักไหม เด้งขึ้นมา "
    },
    {
      "message_id": 410,
      "agent_id": 13,
      "delay": 12.949,
      "onscreen_delay": 8.818,
      "typing_delay": 4.131,
      "typing_duration": 16.418,
      "wpm": 43,
      "message": "เป็นเพื่อเราตั้งแต่สมัย 20 ปีที่แล้ว ดูหน้าแล้ว"
    },
    {
      "message_id": 411,
      "agent_id": 14,
      "delay": 12.418,
      "onscreen_delay": 8.188,
      "typing_delay": 4.23,
      "typing_duration": 16.617,
      "wpm": 43,
      "message": "คุ้น ๆ นะคะ เราก็ไปกด Add เพิ่มเพื่อนคนนั้นคนนี้"
    },
    {
      "message_id": 412,
      "agent_id": 15,
      "delay": 12.615,
      "onscreen_delay": 7.951,
      "typing_delay": 4.664,
      "typing_duration": 19,
      "wpm": 37,
      "message": "อย่างนี้นะ มันได้อย่างไร ว่าคนนี้เป็นเพื่อนเรกา"
    },
    {
      "message_id": 413,
      "agent_id": 12,
      "delay": 14.998,
      "onscreen_delay": 10.385,
      "typing_delay": 4.613,
      "typing_duration": 16.661,
      "wpm": 44,
      "message": "เรายังไม่รู้เลยบางทีเจอหน้ากัน เพื่อนกันหรือเปล่า"
    },
    {
      "message_id": 414,
      "agent_id": 13,
      "delay": 12.66,
      "onscreen_delay": 7.266,
      "typing_delay": 5.394,
      "typing_duration": 15.493,
      "wpm": 35,
      "message": "ไม่ได้เจอกนมา 20 ปีแล้ว แต่ Facebook "
    },
    {
      "message_id": 415,
      "agent_id": 14,
      "delay": 11.491,
      "onscreen_delay": 7.345,
      "typing_delay": 4.146,
      "typing_duration": 8.026,
      "wpm": 32,
      "message": "มันจะดึง เชื่อมโย"
    },
    {
      "message_id": 416,
      "agent_id": 15,
      "delay": 7.491,
      "onscreen_delay": 2.772,
      "typing_delay": 4.719,
      "typing_duration": 17.268,
      "wpm": 27,
      "message": "เก็บไว้ตลอด อย่างไลน์นี่ ถ้าเรา"
    },
    {
      "message_id": 417,
      "agent_id": 12,
      "delay": 13.268,
      "onscreen_delay": 8.659,
      "typing_delay": 4.609,
      "typing_duration": 17.05,
      "wpm": 31,
      "message": "โพสต์อะไรไป แล้วถ้าไม่โหลดภายในเวลา"
    },
    {
      "message_id": 418,
      "agent_id": 13,
      "delay": 13.049,
      "onscreen_delay": 9.008,
      "typing_delay": 4.041,
      "typing_duration": 17.833,
      "wpm": 32,
      "message": "ที่มันกำหนด กี่วัน มันให้โหลดได้กี่วัน "
    },
    {
      "message_id": 419,
      "agent_id": 14,
      "delay": 13.832,
      "onscreen_delay": 9.847,
      "typing_delay": 3.985,
      "typing_duration": 19,
      "wpm": 12,
      "message": "ครูอัพสไลด์ปุ๊บ "
    },
    {
      "message_id": 420,
      "agent_id": 15,
      "delay": 14.993,
      "onscreen_delay": 10.517,
      "typing_delay": 4.476,
      "typing_duration": 12.506,
      "wpm": 34,
      "message": "มันจะโหลดไม่ได้ รูปเหมือนกัน "
    },
    {
      "message_id": 421,
      "agent_id": 12,
      "delay": 10.99,
      "onscreen_delay": 6.534,
      "typing_delay": 4.456,
      "typing_duration": 12.351,
      "wpm": 27,
      "message": "มันสามารถโหลดได้กี่วัน "
    },
    {
      "message_id": 422,
      "agent_id": 13,
      "delay": 8.35,
      "onscreen_delay": 3.708,
      "typing_delay": 4.642,
      "typing_duration": 15.614,
      "wpm": 30,
      "message": "อาทิตย์หนึ่ง 7 วัน เท่านั้นนะคะ "
    },
    {
      "message_id": 423,
      "agent_id": 14,
      "delay": 11.613,
      "onscreen_delay": 7.313,
      "typing_delay": 4.3,
      "typing_duration": 13.211,
      "wpm": 47,
      "message": "หลังจากนั้น ถ้าเราไม่เคยเข้าไปดูไฟลน์นั้น"
    },
    {
      "message_id": 424,
      "agent_id": 15,
      "delay": 9.21,
      "onscreen_delay": 5.182,
      "typing_delay": 4.028,
      "typing_duration": 17.787,
      "wpm": 33,
      "message": "หรือรูปนั้นเลย เราจะไม่สามารถเปิดได้อีก"
    },
    {
      "message_id": 425,
      "agent_id": 12,
      "delay": 13.784,
      "onscreen_delay": 9.02,
      "typing_delay": 4.764,
      "typing_duration": 13.735,
      "wpm": 34,
      "message": "นะคะ มันก็จะเหลือแค่ลิงค์ไว้ให้"
    },
    {
      "message_id": 426,
      "agent_id": 13,
      "delay": 9.783,
      "onscreen_delay": 5.192,
      "typing_delay": 4.591,
      "typing_duration": 17.119,
      "wpm": 30,
      "message": "อย่างนี้ค่ะ แต่ Facebook ไม่ใช่ค่ะ "
    },
    {
      "message_id": 427,
      "agent_id": 14,
      "delay": 13.119,
      "onscreen_delay": 8.659,
      "typing_delay": 4.46,
      "typing_duration": 16.128,
      "wpm": 54,
      "message": "แล้วลองคิดดูว่า ขนาดข้อมูลเราคนเดียวเยอะขนาดไหน แล้วข้อมูล"
    },
    {
      "message_id": 428,
      "agent_id": 15,
      "delay": 12.127,
      "onscreen_delay": 7.514,
      "typing_delay": 4.613,
      "typing_duration": 13.528,
      "wpm": 27,
      "message": "คนกี่ร้อยล้านทั่วโลกนะคะ "
    },
    {
      "message_id": 429,
      "agent_id": 12,
      "delay": 9.528,
      "onscreen_delay": 5.174,
      "typing_delay": 4.354,
      "typing_duration": 14.75,
      "wpm": 36,
      "message": "มันจะเยอะขนาดไหนนะคะ ข้อมูลเหล่านี้"
    },
    {
      "message_id": 430,
      "agent_id": 13,
      "delay": 10.749,
      "onscreen_delay": 6.381,
      "typing_delay": 4.368,
      "typing_duration": 14.493,
      "wpm": 36,
      "message": "นะคะ เขาจะมาทำการวิเคราะห์ เขาเรียก"
    },
    {
      "message_id": 431,
      "agent_id": 14,
      "delay": 10.493,
      "onscreen_delay": 6.572,
      "typing_delay": 3.921,
      "typing_duration": 16.716,
      "wpm": 24,
      "message": "การ Analytic นะคะ วิเคราะห์"
    },
    {
      "message_id": 432,
      "agent_id": 15,
      "delay": 12.705,
      "onscreen_delay": 7.799,
      "typing_delay": 4.906,
      "typing_duration": 16.548,
      "wpm": 26,
      "message": "แล้วก็สร้างเป็นฐานข้อมูลออกมา"
    },
    {
      "message_id": 433,
      "agent_id": 12,
      "delay": 12.546,
      "onscreen_delay": 7.862,
      "typing_delay": 4.684,
      "typing_duration": 13.534,
      "wpm": 42,
      "message": "อันหนึ่งนะคะในรูปแบบกราฟ ในรูปแบบตาราง"
    },
    {
      "message_id": 434,
      "agent_id": 13,
      "delay": 9.533,
      "onscreen_delay": 5.163,
      "typing_delay": 4.37,
      "typing_duration": 12.719,
      "wpm": 41,
      "message": "อะไรก็ว่าไปนะคะ ตามที่ผู้ใช้ต้องการ "
    },
    {
      "message_id": 435,
      "agent_id": 14,
      "delay": 8.717,
      "onscreen_delay": 4.419,
      "typing_delay": 4.298,
      "typing_duration": 13.684,
      "wpm": 25,
      "message": "เขาเอาไปทำอะไรทีนี้ เขา"
    },
    {
      "message_id": 436,
      "agent_id": 15,
      "delay": 9.683,
      "onscreen_delay": 5.449,
      "typing_delay": 4.234,
      "typing_duration": 16.702,
      "wpm": 24,
      "message": "ก็เอาไปทำฐานข้อมูลทางธุรกิจ "
    },
    {
      "message_id": 437,
      "agent_id": 12,
      "delay": 12.701,
      "onscreen_delay": 7.882,
      "typing_delay": 4.819,
      "typing_duration": 14.713,
      "wpm": 32,
      "message": "เรียนอยู่ที่ไหน มีความชอบแบบไหน "
    },
    {
      "message_id": 438,
      "agent_id": 13,
      "delay": 10.712,
      "onscreen_delay": 6.517,
      "typing_delay": 4.195,
      "typing_duration": 15.618,
      "wpm": 45,
      "message": "มันจะเก็บทั้งหมดค่ะ เพราะเวลาเราเข้าไปนี้ คนเรา"
    },
    {
      "message_id": 439,
      "agent_id": 14,
      "delay": 11.618,
      "onscreen_delay": 6.707,
      "typing_delay": 4.911,
      "typing_duration": 17.897,
      "wpm": 36,
      "message": "มันจะมีพฤติกรรม เขาเรียกพฤติกรรมผู้บริโภคนะ "
    },
    {
      "message_id": 440,
      "agent_id": 15,
      "delay": 13.896,
      "onscreen_delay": 8.649,
      "typing_delay": 5.247,
      "typing_duration": 18.792,
      "wpm": 26,
      "message": "เข้าไปปุ๊บ เราก็จะเข้าแต่เว็บนั้น "
    },
    {
      "message_id": 441,
      "agent_id": 12,
      "delay": 14.791,
      "onscreen_delay": 9.725,
      "typing_delay": 5.066,
      "typing_duration": 11.888,
      "wpm": 42,
      "message": "ไม่กี่เว็บหรอกที่เข้า มันก็จะเก็บ"
    },
    {
      "message_id": 442,
      "agent_id": 13,
      "delay": 10.789,
      "onscreen_delay": 6.116,
      "typing_delay": 4.673,
      "typing_duration": 15.31,
      "wpm": 23,
      "message": "นะคะ ฉะนั้นข้อมูลพวกนี้"
    },
    {
      "message_id": 443,
      "agent_id": 14,
      "delay": 11.309,
      "onscreen_delay": 6.745,
      "typing_delay": 4.564,
      "typing_duration": 10.324,
      "wpm": 41,
      "message": "นะคะ มันก็จะเก็บข้อมูลของเรา"
    },
    {
      "message_id": 444,
      "agent_id": 15,
      "delay": 7.307,
      "onscreen_delay": 2.443,
      "typing_delay": 4.864,
      "typing_duration": 10.017,
      "wpm": 21,
      "message": "เอาไว้นะคะ ตัว "
    },
    {
      "message_id": 445,
      "agent_id": 12,
      "delay": 6.016,
      "onscreen_delay": 1.597,
      "typing_delay": 4.419,
      "typing_duration": 12.41,
      "wpm": 30,
      "message": "นำข้อมูลพวกนี้มาวิเคราะห์"
    },
    {
      "message_id": 446,
      "agent_id": 13,
      "delay": 8.409,
      "onscreen_delay": 4.233,
      "typing_delay": 4.176,
      "typing_duration": 17.914,
      "wpm": 38,
      "message": "จริง ๆ แล้ว ถ้าพูดถึงการนำไปใช้ประโยชน์ก็ดีนะ "
    },
    {
      "message_id": 447,
      "agent_id": 14,
      "delay": 13.914,
      "onscreen_delay": 9.612,
      "typing_delay": 4.302,
      "typing_duration": 17.546,
      "wpm": 52,
      "message": "ครูก็มองว่า ถ้าเราจะวิเคราะห์เด็กคนหนึ่ง ไม่ต้องไปถึง BI หรอก "
    },
    {
      "message_id": 448,
      "agent_id": 15,
      "delay": 13.546,
      "onscreen_delay": 4.62,
      "typing_delay": 8.926,
      "typing_duration": 16.834,
      "wpm": 14,
      "message": "เอาเป็นวิเคราะห์ "
    },
    {
      "message_id": 449,
      "agent_id": 12,
      "delay": 12.832,
      "onscreen_delay": 7.798,
      "typing_delay": 5.034,
      "typing_duration": 17.982,
      "wpm": 34,
      "message": "Mining ธรรมดานี่ล่ะ พยาการณ์ว่า ภาสกร นี่"
    },
    {
      "message_id": 450,
      "agent_id": 13,
      "delay": 13.982,
      "onscreen_delay": 9.235,
      "typing_delay": 4.747,
      "typing_duration": 17.351,
      "wpm": 31,
      "message": "ควรประกอบอาชีพอะไร นะคะ ก็มาดูปัจจัย "
    },
    {
      "message_id": 451,
      "agent_id": 14,
      "delay": 13.35,
      "onscreen_delay": 9.243,
      "typing_delay": 4.107,
      "typing_duration": 17.78,
      "wpm": 46,
      "message": "ว่าปกติแล้ว เวลาโค้กมันเข้าไปในเว็บหรือเปิดคอมฯ เข้ามา"
    },
    {
      "message_id": 452,
      "agent_id": 15,
      "delay": 13.778,
      "onscreen_delay": 9.072,
      "typing_delay": 4.706,
      "typing_duration": 18.427,
      "wpm": 29,
      "message": "มันทำอะไร ไปเล่นเกม วันนี้ 1 ชั่วโมง "
    },
    {
      "message_id": 453,
      "agent_id": 12,
      "delay": 14.426,
      "onscreen_delay": 9.824,
      "typing_delay": 4.602,
      "typing_duration": 16.034,
      "wpm": 32,
      "message": "วันนี้ฟังเพลง 1 ชั่วโมง อันนี้เก็บ"
    },
    {
      "message_id": 454,
      "agent_id": 13,
      "delay": 12.031,
      "onscreen_delay": 6.634,
      "typing_delay": 5.397,
      "typing_duration": 19,
      "wpm": 14,
      "message": "เอาไว้เพื่อพยากรณ์ "
    },
    {
      "message_id": 455,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 10.653,
      "typing_delay": 4.347,
      "typing_duration": 17.175,
      "wpm": 23,
      "message": "อาชีพอะไรในอนาคต จากปัจจัย"
    },
    {
      "message_id": 456,
      "agent_id": 15,
      "delay": 13.174,
      "onscreen_delay": 8.433,
      "typing_delay": 4.741,
      "typing_duration": 18.383,
      "wpm": 18,
      "message": "ในการดำเนินชีวิตของเขา "
    },
    {
      "message_id": 457,
      "agent_id": 12,
      "delay": 14.383,
      "onscreen_delay": 9.568,
      "typing_delay": 4.815,
      "typing_duration": 9.502,
      "wpm": 36,
      "message": "ซึ่งถ้ามองด้านดีก็ดีน่ะ "
    },
    {
      "message_id": 458,
      "agent_id": 13,
      "delay": 10.383,
      "onscreen_delay": 5.369,
      "typing_delay": 5.014,
      "typing_duration": 13.926,
      "wpm": 34,
      "message": "เหมาะกับใคร ทีนี้ เหมาะกับเราไหม "
    },
    {
      "message_id": 459,
      "agent_id": 14,
      "delay": 9.925,
      "onscreen_delay": 5.685,
      "typing_delay": 4.24,
      "typing_duration": 12.613,
      "wpm": 51,
      "message": "ครูบอกไปแล้วว่า การเริ่มต้นทำนี่มันค่อนข้าง"
    },
    {
      "message_id": 460,
      "agent_id": 15,
      "delay": 8.612,
      "onscreen_delay": 4.024,
      "typing_delay": 4.588,
      "typing_duration": 18.149,
      "wpm": 33,
      "message": "จะใช้งบประมาณสูง ฉะนั้นองค์กรที่เหมาะคือ "
    },
    {
      "message_id": 461,
      "agent_id": 12,
      "delay": 14.144,
      "onscreen_delay": 9.501,
      "typing_delay": 4.643,
      "typing_duration": 13.862,
      "wpm": 34,
      "message": "องค์กรขนาดกลางกับองค์กรขนาดใหญ่ "
    },
    {
      "message_id": 462,
      "agent_id": 13,
      "delay": 10.144,
      "onscreen_delay": 5.959,
      "typing_delay": 4.185,
      "typing_duration": 12.279,
      "wpm": 27,
      "message": "ถึงจะใช้ Power BI นะคะ "
    },
    {
      "message_id": 463,
      "agent_id": 14,
      "delay": 8.277,
      "onscreen_delay": 3.759,
      "typing_delay": 4.518,
      "typing_duration": 13.061,
      "wpm": 54,
      "message": "เพราะว่า ถ้าเราทำธุรกิจเล็ก ๆ นะคะ ไม่ต้องลงทุน"
    },
    {
      "message_id": 464,
      "agent_id": 15,
      "delay": 9.061,
      "onscreen_delay": 4.587,
      "typing_delay": 4.474,
      "typing_duration": 19.001,
      "wpm": 25,
      "message": "ขนาดนี้ แต่ถ้าธุรกิจมันเริ่มโตขึ"
    },
    {
      "message_id": 465,
      "agent_id": 12,
      "delay": 14.999,
      "onscreen_delay": 10.143,
      "typing_delay": 4.856,
      "typing_duration": 15.13,
      "wpm": 43,
      "message": "ลูกค้า มีฐานข้อมูลของการซื้อ พฤติกรรมพวกนี้"
    },
    {
      "message_id": 466,
      "agent_id": 13,
      "delay": 11.129,
      "onscreen_delay": 6.496,
      "typing_delay": 4.633,
      "typing_duration": 11.1,
      "wpm": 30,
      "message": "เราต้องใช้แล้วล่ะ นะคะ "
    },
    {
      "message_id": 467,
      "agent_id": 14,
      "delay": 7.663,
      "onscreen_delay": 0,
      "typing_delay": 7.663,
      "typing_duration": 12.616,
      "wpm": 11,
      "message": "มีเยอะแยะ "
    },
    {
      "message_id": 468,
      "agent_id": 15,
      "delay": 8.616,
      "onscreen_delay": 3.782,
      "typing_delay": 4.834,
      "typing_duration": 19,
      "wpm": 32,
      "message": "เขาใช้กันไปถึงไหนแล้ว เขาถามว่าเคยได้ยืิ"
    },
    {
      "message_id": 469,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 9.992,
      "typing_delay": 5.008,
      "typing_duration": 12.928,
      "wpm": 42,
      "message": "นี้ไหมนี่ เคยได้ยินครับแต่ใช้ไม่เป็น "
    },
    {
      "message_id": 470,
      "agent_id": 13,
      "delay": 10.997,
      "onscreen_delay": 6.191,
      "typing_delay": 4.806,
      "typing_duration": 17.278,
      "wpm": 37,
      "message": "เคยได้ยิน 1 ครั้ง อาจารย์แพรตะวัน สอน 1 คาบ "
    },
    {
      "message_id": 471,
      "agent_id": 14,
      "delay": 13.278,
      "onscreen_delay": 7.605,
      "typing_delay": 5.673,
      "typing_duration": 17.935,
      "wpm": 29,
      "message": "ตัว BI นี้ล่ะ Bussiness Interligent "
    },
    {
      "message_id": 472,
      "agent_id": 15,
      "delay": 13.921,
      "onscreen_delay": 8.832,
      "typing_delay": 5.089,
      "typing_duration": 12.049,
      "wpm": 19,
      "message": "แต่ครูแนะนำเป็น "
    },
    {
      "message_id": 473,
      "agent_id": 12,
      "delay": 9.914,
      "onscreen_delay": 4.761,
      "typing_delay": 5.153,
      "typing_duration": 16.943,
      "wpm": 27,
      "message": "เป็นโปรแกรมที่มาจัดการให้ธุรกิจ"
    },
    {
      "message_id": 474,
      "agent_id": 13,
      "delay": 12.943,
      "onscreen_delay": 8.496,
      "typing_delay": 4.447,
      "typing_duration": 16.532,
      "wpm": 24,
      "message": "เป็นธุรกิจอัจฉริยะนะคะ แพง"
    },
    {
      "message_id": 475,
      "agent_id": 14,
      "delay": 12.53,
      "onscreen_delay": 7.182,
      "typing_delay": 5.348,
      "typing_duration": 17.358,
      "wpm": 28,
      "message": "นะคะ มี 2 เวอร์ชัน มีเวอร์ชันโปร "
    },
    {
      "message_id": 476,
      "agent_id": 15,
      "delay": 13.357,
      "onscreen_delay": 4.598,
      "typing_delay": 8.759,
      "typing_duration": 8.759,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 477,
      "agent_id": 12,
      "delay": 9.356,
      "onscreen_delay": 4.695,
      "typing_delay": 4.661,
      "typing_duration": 11.363,
      "wpm": 29,
      "message": "ให้ทดลองใช้นู่นนี่นั่น "
    },
    {
      "message_id": 478,
      "agent_id": 13,
      "delay": 7.363,
      "onscreen_delay": 3.012,
      "typing_delay": 4.351,
      "typing_duration": 17.949,
      "wpm": 38,
      "message": "แต่ครูจะบอกแหล่งให้ ถ้าเราสนใจ ไปอบรมเพิ่มเอา "
    },
    {
      "message_id": 479,
      "agent_id": 14,
      "delay": 13.947,
      "onscreen_delay": 6.588,
      "typing_delay": 7.359,
      "typing_duration": 16.922,
      "wpm": 18,
      "message": "ประโยชน์ของ Power BI "
    },
    {
      "message_id": 480,
      "agent_id": 15,
      "delay": 12.922,
      "onscreen_delay": 8.532,
      "typing_delay": 4.39,
      "typing_duration": 18.148,
      "wpm": 29,
      "message": "ดีอย่างไร ครูบอกไปแล้ว ว่ามันสามารถ "
    },
    {
      "message_id": 481,
      "agent_id": 12,
      "delay": 14.147,
      "onscreen_delay": 9.569,
      "typing_delay": 4.578,
      "typing_duration": 10.265,
      "wpm": 48,
      "message": "ที่มีความแตกต่างกันที่หลากหลายนี่ "
    },
    {
      "message_id": 482,
      "agent_id": 13,
      "delay": 10.147,
      "onscreen_delay": 5.839,
      "typing_delay": 4.308,
      "typing_duration": 17.771,
      "wpm": 20,
      "message": "เราเรียก Multi Source นะ "
    },
    {
      "message_id": 483,
      "agent_id": 14,
      "delay": 13.769,
      "onscreen_delay": 9.671,
      "typing_delay": 4.098,
      "typing_duration": 14.511,
      "wpm": 52,
      "message": "นำมาวิเคราะห์ร่วมกันได้ โดยที่เราไม่ต้องไปปรับแปลง"
    },
    {
      "message_id": 484,
      "agent_id": 15,
      "delay": 10.509,
      "onscreen_delay": 6.273,
      "typing_delay": 4.236,
      "typing_duration": 18.775,
      "wpm": 34,
      "message": "ข้อมูลอะไรที่มี เก็บข้อมูลแล้วขององค์กร 20, "
    },
    {
      "message_id": 485,
      "agent_id": 12,
      "delay": 14.775,
      "onscreen_delay": 9.626,
      "typing_delay": 5.149,
      "typing_duration": 15.195,
      "wpm": 38,
      "message": "30 50 ปีอย่างนี้ค่ะ ก็นำข้อมุลก้อนนั้น"
    },
    {
      "message_id": 486,
      "agent_id": 13,
      "delay": 11.193,
      "onscreen_delay": 6.514,
      "typing_delay": 4.679,
      "typing_duration": 15.713,
      "wpm": 37,
      "message": "มาวิเคราะห์เพื่อเป็นฐานข้อมูล เป็นสถิติ"
    },
    {
      "message_id": 487,
      "agent_id": 14,
      "delay": 11.711,
      "onscreen_delay": 7.407,
      "typing_delay": 4.304,
      "typing_duration": 16.162,
      "wpm": 30,
      "message": "ขององค์กร แล้วก็พัฒนาธุรกิจต่อไป"
    },
    {
      "message_id": 488,
      "agent_id": 15,
      "delay": 12.162,
      "onscreen_delay": 7.712,
      "typing_delay": 4.45,
      "typing_duration": 11.074,
      "wpm": 20,
      "message": "ได้เลยนะคะ ซึ่ง"
    },
    {
      "message_id": 489,
      "agent_id": 12,
      "delay": 8.161,
      "onscreen_delay": 3.766,
      "typing_delay": 4.395,
      "typing_duration": 13.704,
      "wpm": 27,
      "message": "ตัว BI นี่มันดีอย่างหนึ่ง "
    },
    {
      "message_id": 490,
      "agent_id": 13,
      "delay": 9.704,
      "onscreen_delay": 5.218,
      "typing_delay": 4.486,
      "typing_duration": 17.833,
      "wpm": 38,
      "message": "คือ ไม่ว่าข้อมูลนั้น มันจะอยู่ในรูปแบบที่เป็น"
    },
    {
      "message_id": 491,
      "agent_id": 14,
      "delay": 13.832,
      "onscreen_delay": 9.779,
      "typing_delay": 4.053,
      "typing_duration": 16.284,
      "wpm": 25,
      "message": "โครงสร้าง หรือเป็น Unstruck "
    },
    {
      "message_id": 492,
      "agent_id": 15,
      "delay": 12.284,
      "onscreen_delay": 4.854,
      "typing_delay": 7.43,
      "typing_duration": 19.008,
      "wpm": 14,
      "message": "มันก็จัดระเบียบให้"
    },
    {
      "message_id": 493,
      "agent_id": 12,
      "delay": 15.007,
      "onscreen_delay": 10.4,
      "typing_delay": 4.607,
      "typing_duration": 16.428,
      "wpm": 31,
      "message": "ข้อมูลที่เป็นขยะออกไป มันฉลาดมากนะ "
    },
    {
      "message_id": 494,
      "agent_id": 13,
      "delay": 12.428,
      "onscreen_delay": 7.981,
      "typing_delay": 4.447,
      "typing_duration": 15.029,
      "wpm": 23,
      "message": "ครูก็เคยไปอบรมมา ข้อมูล"
    },
    {
      "message_id": 495,
      "agent_id": 14,
      "delay": 11.028,
      "onscreen_delay": 6.49,
      "typing_delay": 4.538,
      "typing_duration": 14.292,
      "wpm": 40,
      "message": "บางทีเราเก็บข้อมูลเอาไว้ จะลบก็เสียดาย "
    },
    {
      "message_id": 496,
      "agent_id": 15,
      "delay": 10.292,
      "onscreen_delay": 5.239,
      "typing_delay": 5.053,
      "typing_duration": 18.999,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 497,
      "agent_id": 12,
      "delay": 14.997,
      "onscreen_delay": 10.315,
      "typing_delay": 4.682,
      "typing_duration": 16.475,
      "wpm": 41,
      "message": "แต่ Power BI นี่มันฉลาดให้ ข้อมูลไหนไม่เกี่ยว"
    },
    {
      "message_id": 498,
      "agent_id": 13,
      "delay": 12.474,
      "onscreen_delay": 8.215,
      "typing_delay": 4.259,
      "typing_duration": 19.003,
      "wpm": 26,
      "message": "มันจะลบให้เลย มันจะ Cleansing ให้"
    },
    {
      "message_id": 499,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 9.91,
      "typing_delay": 5.091,
      "typing_duration": 13.541,
      "wpm": 39,
      "message": "การสร้าง แดสบอร์ดหรือการสร้างรายงาน "
    },
    {
      "message_id": 500,
      "agent_id": 15,
      "delay": 11.001,
      "onscreen_delay": 6.416,
      "typing_delay": 4.585,
      "typing_duration": 18.134,
      "wpm": 14,
      "message": "มันจะมีตัว Visual "
    },
    {
      "message_id": 501,
      "agent_id": 12,
      "delay": 14.134,
      "onscreen_delay": 9.234,
      "typing_delay": 4.9,
      "typing_duration": 18.176,
      "wpm": 21,
      "message": "ของรายงานที่มี InterActive "
    },
    {
      "message_id": 502,
      "agent_id": 13,
      "delay": 14.165,
      "onscreen_delay": 9.632,
      "typing_delay": 4.533,
      "typing_duration": 15.502,
      "wpm": 29,
      "message": "หมายถึงที่มีการโต้ตอบของผู้ใช้ "
    },
    {
      "message_id": 503,
      "agent_id": 14,
      "delay": 11.501,
      "onscreen_delay": 7.263,
      "typing_delay": 4.238,
      "typing_duration": 14.091,
      "wpm": 39,
      "message": "ไม่ว่าจะอยู่ในรูปแบบของ Web App ก็ได้ "
    },
    {
      "message_id": 504,
      "agent_id": 15,
      "delay": 10.089,
      "onscreen_delay": 5.468,
      "typing_delay": 4.621,
      "typing_duration": 15.283,
      "wpm": 35,
      "message": "รายงานของมันไม่ได้เป็นแบบออฟไลน์นะคะ "
    },
    {
      "message_id": 505,
      "agent_id": 12,
      "delay": 11.282,
      "onscreen_delay": 5.981,
      "typing_delay": 5.301,
      "typing_duration": 12.983,
      "wpm": 21,
      "message": "เป็น Web App ก็ได้ "
    },
    {
      "message_id": 506,
      "agent_id": 13,
      "delay": 8.983,
      "onscreen_delay": 4.584,
      "typing_delay": 4.399,
      "typing_duration": 16.193,
      "wpm": 27,
      "message": "สามารถทำเสนอได้ทั้งบน Desktop "
    },
    {
      "message_id": 507,
      "agent_id": 14,
      "delay": 12.192,
      "onscreen_delay": 7.118,
      "typing_delay": 5.074,
      "typing_duration": 18.071,
      "wpm": 31,
      "message": "ของเครื่องคอมพิวเตอร์ บน Tablet ก็ได้ "
    },
    {
      "message_id": 508,
      "agent_id": 15,
      "delay": 14.069,
      "onscreen_delay": 8.833,
      "typing_delay": 5.236,
      "typing_duration": 19,
      "wpm": 32,
      "message": "หรือบนโทรศัพท์ เราสามารถเรียกดูข้อมูลนี้"
    },
    {
      "message_id": 509,
      "agent_id": 12,
      "delay": 14.999,
      "onscreen_delay": 9.947,
      "typing_delay": 5.052,
      "typing_duration": 8.391,
      "wpm": 18,
      "message": "นี้ได้นะคะ "
    },
    {
      "message_id": 510,
      "agent_id": 13,
      "delay": 10.995,
      "onscreen_delay": 5.758,
      "typing_delay": 5.237,
      "typing_duration": 17.394,
      "wpm": 38,
      "message": "ถา้เกิดเราซื้อมาแล้วนะคะ มันก็จะมีการ Update "
    },
    {
      "message_id": 511,
      "agent_id": 14,
      "delay": 13.392,
      "onscreen_delay": 8.383,
      "typing_delay": 5.009,
      "typing_duration": 17.925,
      "wpm": 42,
      "message": "รายงานให้อยู่เรื่อย ๆ แต่มันต้องเป็นลิขสิทธิ์ นะคะ "
    },
    {
      "message_id": 512,
      "agent_id": 15,
      "delay": 13.924,
      "onscreen_delay": 9.323,
      "typing_delay": 4.601,
      "typing_duration": 19.001,
      "wpm": 6,
      "message": "เป็นซื้อ "
    },
    {
      "message_id": 513,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 10.617,
      "typing_delay": 4.384,
      "typing_duration": 14.451,
      "wpm": 38,
      "message": "ที่นำเสนอ อันนี้คือข้อมูลเดียวกัน แต่"
    },
    {
      "message_id": 514,
      "agent_id": 13,
      "delay": 11,
      "onscreen_delay": 6.44,
      "typing_delay": 4.56,
      "typing_duration": 15.702,
      "wpm": 31,
      "message": "ต่าง Device กัน อันนี้นำเสนอผ่าน "
    },
    {
      "message_id": 515,
      "agent_id": 14,
      "delay": 11.7,
      "onscreen_delay": 6.284,
      "typing_delay": 5.416,
      "typing_duration": 13.205,
      "wpm": 27,
      "message": "Desktop เราเรียก Desktop "
    },
    {
      "message_id": 516,
      "agent_id": 15,
      "delay": 9.204,
      "onscreen_delay": 4.461,
      "typing_delay": 4.743,
      "typing_duration": 17.026,
      "wpm": 30,
      "message": "ก็คือเครื่องคอมพิวเตอร์ เครื่อง PC "
    },
    {
      "message_id": 517,
      "agent_id": 12,
      "delay": 13.024,
      "onscreen_delay": 8.446,
      "typing_delay": 4.578,
      "typing_duration": 13.854,
      "wpm": 40,
      "message": "เครื่องคอม อันนี้นำเสอนข้อมูลเดียวกัน"
    },
    {
      "message_id": 518,
      "agent_id": 13,
      "delay": 9.853,
      "onscreen_delay": 5.463,
      "typing_delay": 4.39,
      "typing_duration": 17.112,
      "wpm": 24,
      "message": "ผ่าน Mobile สร้างครั้งหนึ่ง "
    },
    {
      "message_id": 519,
      "agent_id": 14,
      "delay": 13.112,
      "onscreen_delay": 9.007,
      "typing_delay": 4.105,
      "typing_duration": 17.525,
      "wpm": 42,
      "message": "ไม่ต้องห่วงเรื่องแพลตฟอร์ม อันนี้เป็นข้อนี้ของ BI "
    },
    {
      "message_id": 520,
      "agent_id": 15,
      "delay": 13.524,
      "onscreen_delay": 8.296,
      "typing_delay": 5.228,
      "typing_duration": 16.141,
      "wpm": 27,
      "message": "เราไปเปิดดูข้อมูลนี้ในเครื่อง "
    },
    {
      "message_id": 521,
      "agent_id": 12,
      "delay": 12.137,
      "onscreen_delay": 7.287,
      "typing_delay": 4.85,
      "typing_duration": 11.648,
      "wpm": 28,
      "message": "PC ก็ได้ หรือเราไปเปิด"
    },
    {
      "message_id": 522,
      "agent_id": 13,
      "delay": 8.136,
      "onscreen_delay": 3.581,
      "typing_delay": 4.555,
      "typing_duration": 16.109,
      "wpm": 22,
      "message": "ใน Smart Phone ก็ได้นะคะ "
    },
    {
      "message_id": 523,
      "agent_id": 14,
      "delay": 12.108,
      "onscreen_delay": 8.264,
      "typing_delay": 3.844,
      "typing_duration": 15.726,
      "wpm": 34,
      "message": "อันนี้ล่ะ ข้อดีของมัน คราวนี้จุดเด่น "
    },
    {
      "message_id": 524,
      "agent_id": 15,
      "delay": 11.726,
      "onscreen_delay": 6.337,
      "typing_delay": 5.389,
      "typing_duration": 16.414,
      "wpm": 19,
      "message": "อย่างที่ครูบอกไปก็คือ "
    },
    {
      "message_id": 525,
      "agent_id": 12,
      "delay": 12.412,
      "onscreen_delay": 7.743,
      "typing_delay": 4.669,
      "typing_duration": 18.733,
      "wpm": 31,
      "message": "ทำไมเขาถึงนิยมในการใช้ BI ในการทำธุรกิจ "
    },
    {
      "message_id": 526,
      "agent_id": 13,
      "delay": 14.733,
      "onscreen_delay": 9.687,
      "typing_delay": 5.046,
      "typing_duration": 10.869,
      "wpm": 25,
      "message": "นะคะ มันใช้งานง่าย "
    },
    {
      "message_id": 527,
      "agent_id": 14,
      "delay": 10.732,
      "onscreen_delay": 6.002,
      "typing_delay": 4.73,
      "typing_duration": 19.009,
      "wpm": 33,
      "message": "ฐานข้อมูลอะไรก็เอามาแมตกันได้หมด ข้อมูลขยะ "
    },
    {
      "message_id": 528,
      "agent_id": 15,
      "delay": 15.008,
      "onscreen_delay": 7.676,
      "typing_delay": 7.332,
      "typing_duration": 10.891,
      "wpm": 15,
      "message": "การพัฒนาต่อ "
    },
    {
      "message_id": 529,
      "agent_id": 12,
      "delay": 11.008,
      "onscreen_delay": 6.602,
      "typing_delay": 4.406,
      "typing_duration": 12.376,
      "wpm": 36,
      "message": "พอได้ฐานข้อมูลมาแล้วเราจะพัฒนา"
    },
    {
      "message_id": 530,
      "agent_id": 13,
      "delay": 8.374,
      "onscreen_delay": 3.671,
      "typing_delay": 4.703,
      "typing_duration": 12.417,
      "wpm": 39,
      "message": "เป็นอะไรก็ว่าไป มันทำได้ง่ายนะคะ "
    },
    {
      "message_id": 531,
      "agent_id": 14,
      "delay": 8.409,
      "onscreen_delay": 4.213,
      "typing_delay": 4.196,
      "typing_duration": 17.496,
      "wpm": 39,
      "message": "การเข้าถึงข้อมูลของ User นี่มันก็ควบคุมได้ง่าย "
    },
    {
      "message_id": 532,
      "agent_id": 15,
      "delay": 13.494,
      "onscreen_delay": 4.408,
      "typing_delay": 9.086,
      "typing_duration": 14.478,
      "wpm": 8,
      "message": "ถึงไม่มี"
    },
    {
      "message_id": 533,
      "agent_id": 12,
      "delay": 10.478,
      "onscreen_delay": 5.289,
      "typing_delay": 5.189,
      "typing_duration": 17.767,
      "wpm": 28,
      "message": "ความรู้เกี่ยวกับการจัดทำธุรกิจเลย "
    },
    {
      "message_id": 534,
      "agent_id": 13,
      "delay": 13.766,
      "onscreen_delay": 9.38,
      "typing_delay": 4.386,
      "typing_duration": 18.448,
      "wpm": 34,
      "message": "แต่ก็สามารถเรียนรู้ได้โดยไม่ต้องใช้เวลานาน"
    },
    {
      "message_id": 535,
      "agent_id": 14,
      "delay": 14.44,
      "onscreen_delay": 9.555,
      "typing_delay": 4.885,
      "typing_duration": 18.63,
      "wpm": 48,
      "message": "นะคะ แปลว่าเป็นโปรแกรมที่เรียนรู้ได้ง่าย ไม่ได้มีอะไรซับซ้อน "
    },
    {
      "message_id": 536,
      "agent_id": 15,
      "delay": 14.63,
      "onscreen_delay": 9.596,
      "typing_delay": 5.034,
      "typing_duration": 17.432,
      "wpm": 28,
      "message": "แต่ความสามารถของมันนี่ คือเยอะมาก"
    },
    {
      "message_id": 537,
      "agent_id": 12,
      "delay": 13.43,
      "onscreen_delay": 8.762,
      "typing_delay": 4.668,
      "typing_duration": 12.633,
      "wpm": 21,
      "message": "ในการทำนะคะ จริง ๆ "
    },
    {
      "message_id": 538,
      "agent_id": 13,
      "delay": 9.43,
      "onscreen_delay": 5.275,
      "typing_delay": 4.155,
      "typing_duration": 18.852,
      "wpm": 41,
      "message": "เราควรได้อบรมตัวนี้ เราจะได้มีความรู้ แต่ค่า Course "
    },
    {
      "message_id": 539,
      "agent_id": 14,
      "delay": 14.852,
      "onscreen_delay": 10.845,
      "typing_delay": 4.007,
      "typing_duration": 12.579,
      "wpm": 50,
      "message": "แพงมากนะคะ วิทยากรในประเทศก็มีไม่กี่คนนะคะ "
    },
    {
      "message_id": 540,
      "agent_id": 15,
      "delay": 10.85,
      "onscreen_delay": 6.221,
      "typing_delay": 4.629,
      "typing_duration": 14.274,
      "wpm": 26,
      "message": "ที่มีความรู้ทางด้านตัว BI "
    },
    {
      "message_id": 541,
      "agent_id": 12,
      "delay": 10.274,
      "onscreen_delay": 5.88,
      "typing_delay": 4.394,
      "typing_duration": 15.864,
      "wpm": 48,
      "message": "ที่ครูจะให้ทำ ที่โค้กถามว่าประเทศไทยมีการใช้ไหมครับ "
    },
    {
      "message_id": 542,
      "agent_id": 13,
      "delay": 11.862,
      "onscreen_delay": 6.882,
      "typing_delay": 4.98,
      "typing_duration": 11.944,
      "wpm": 35,
      "message": "อันนี้คือบริษัทที่เขาใช้ ให้"
    },
    {
      "message_id": 543,
      "agent_id": 14,
      "delay": 7.944,
      "onscreen_delay": 4.01,
      "typing_delay": 3.934,
      "typing_duration": 11.846,
      "wpm": 53,
      "message": "ทุกคนนะคะ แบ่งกลุ่มแล้วกันนะ เป็น 10 กลุ่ม "
    },
    {
      "message_id": 544,
      "agent_id": 15,
      "delay": 7.831,
      "onscreen_delay": 2.205,
      "typing_delay": 5.626,
      "typing_duration": 17.658,
      "wpm": 23,
      "message": "จริง ๆ เราทำเรื่องอื่นก็ได้ "
    },
    {
      "message_id": 545,
      "agent_id": 12,
      "delay": 13.65,
      "onscreen_delay": 9.089,
      "typing_delay": 4.561,
      "typing_duration": 9.798,
      "wpm": 31,
      "message": "มาให้นะคะ ทั้งหมดนี้"
    },
    {
      "message_id": 546,
      "agent_id": 13,
      "delay": 9.648,
      "onscreen_delay": 5.194,
      "typing_delay": 4.454,
      "typing_duration": 12.158,
      "wpm": 33,
      "message": "เป็นตัวอย่างของธุรกิจที่เขา"
    },
    {
      "message_id": 547,
      "agent_id": 14,
      "delay": 8.158,
      "onscreen_delay": 4.162,
      "typing_delay": 3.996,
      "typing_duration": 10.469,
      "wpm": 37,
      "message": "ใช้ BI แต่หน้าที่ของเราคือ "
    },
    {
      "message_id": 548,
      "agent_id": 15,
      "delay": 6.468,
      "onscreen_delay": 1.784,
      "typing_delay": 4.684,
      "typing_duration": 19.001,
      "wpm": 33,
      "message": "ไปศึกษาค้นคว้าข้อมูลมา แล้วมาเล่าให้เพื่อน "
    },
    {
      "message_id": 549,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 9.401,
      "typing_delay": 5.6,
      "typing_duration": 18.515,
      "wpm": 40,
      "message": "หรือไม่ทำก็ได้ แต่ต้องออกมาเล่าให้เพื่อนฟังได้ว่า"
    },
    {
      "message_id": 550,
      "agent_id": 13,
      "delay": 14.512,
      "onscreen_delay": 10.085,
      "typing_delay": 4.427,
      "typing_duration": 19,
      "wpm": 28,
      "message": "อย่างเช่น นกแอร์ นี่ เขาใช้ BI ทำอะไ"
    },
    {
      "message_id": 551,
      "agent_id": 14,
      "delay": 14.989,
      "onscreen_delay": 10.497,
      "typing_delay": 4.492,
      "typing_duration": 13.437,
      "wpm": 42,
      "message": "ในการทำธุรกิจของเขานะคะ ตอนแรกครูว่าจะ"
    },
    {
      "message_id": 552,
      "agent_id": 15,
      "delay": 10.987,
      "onscreen_delay": 5.565,
      "typing_delay": 5.422,
      "typing_duration": 16.894,
      "wpm": 32,
      "message": "ให้เราไปหาเอง ไม่มั่นใจว่าจะหาเจอไหม "
    },
    {
      "message_id": 553,
      "agent_id": 12,
      "delay": 12.886,
      "onscreen_delay": 7.779,
      "typing_delay": 5.107,
      "typing_duration": 14.039,
      "wpm": 19,
      "message": "ก็เลย Fix มาให้เลย "
    },
    {
      "message_id": 554,
      "agent_id": 13,
      "delay": 10.037,
      "onscreen_delay": 4.461,
      "typing_delay": 5.576,
      "typing_duration": 14.766,
      "wpm": 28,
      "message": "เราทำนอกเหนือจากนี้ก็ได้นะคะ "
    },
    {
      "message_id": 555,
      "agent_id": 14,
      "delay": 10.765,
      "onscreen_delay": 5.71,
      "typing_delay": 5.055,
      "typing_duration": 12.977,
      "wpm": 44,
      "message": "มากกว่า 10 ก็ได้นะคะ ตอนนี้คือครู List "
    },
    {
      "message_id": 556,
      "agent_id": 15,
      "delay": 8.975,
      "onscreen_delay": 3.907,
      "typing_delay": 5.068,
      "typing_duration": 18.896,
      "wpm": 31,
      "message": "มาให้ 10 บริษัทนี้ เขามีการจัดการธุรกิจ "
    },
    {
      "message_id": 557,
      "agent_id": 12,
      "delay": 14.892,
      "onscreen_delay": 10.143,
      "typing_delay": 4.749,
      "typing_duration": 13.366,
      "wpm": 27,
      "message": "แบบ Business Intelligent "
    },
    {
      "message_id": 558,
      "agent_id": 13,
      "delay": 10.891,
      "onscreen_delay": 6.502,
      "typing_delay": 4.389,
      "typing_duration": 11.275,
      "wpm": 16,
      "message": "1. นกแอร์ 2. "
    },
    {
      "message_id": 559,
      "agent_id": 14,
      "delay": 7.274,
      "onscreen_delay": 3.133,
      "typing_delay": 4.141,
      "typing_duration": 16.187,
      "wpm": 44,
      "message": "ดูว่ามันจะคละ ๆ กันนะคะ มีทั้งเอกชนแล้วก็รัฐบาล "
    },
    {
      "message_id": 560,
      "agent_id": 15,
      "delay": 12.174,
      "onscreen_delay": 6.07,
      "typing_delay": 6.104,
      "typing_duration": 17.7,
      "wpm": 23,
      "message": "ม. กรุงเทพ ไม่มีราชภัฏสกลนะ "
    },
    {
      "message_id": 561,
      "agent_id": 12,
      "delay": 13.7,
      "onscreen_delay": 6.633,
      "typing_delay": 7.067,
      "typing_duration": 17.459,
      "wpm": 12,
      "message": "3. นะคะ บริษัท "
    },
    {
      "message_id": 562,
      "agent_id": 13,
      "delay": 13.458,
      "onscreen_delay": 7.338,
      "typing_delay": 6.12,
      "typing_duration": 18.733,
      "wpm": 20,
      "message": "TPI โพลีม เราต้องไปดูนะคะ "
    },
    {
      "message_id": 563,
      "agent_id": 14,
      "delay": 14.732,
      "onscreen_delay": 10.602,
      "typing_delay": 4.13,
      "typing_duration": 14.617,
      "wpm": 56,
      "message": "เขาทำธุรกิจอะไร แล้วเขาใช้ BI ทำอะไร ข้อมูลพวกนี้สามารถ"
    },
    {
      "message_id": 564,
      "agent_id": 15,
      "delay": 10.732,
      "onscreen_delay": 5.919,
      "typing_delay": 4.813,
      "typing_duration": 12.035,
      "wpm": 30,
      "message": "ค้นได้เลยค่ะ เพราะว่า... "
    },
    {
      "message_id": 565,
      "agent_id": 12,
      "delay": 8.034,
      "onscreen_delay": 3.291,
      "typing_delay": 4.743,
      "typing_duration": 16.513,
      "wpm": 45,
      "message": "คือของเมืองนอกนี่ทำไปนานแล้ว แต่เรานี่เพิ่งตื่นตัว "
    },
    {
      "message_id": 566,
      "agent_id": 13,
      "delay": 12.511,
      "onscreen_delay": 6.846,
      "typing_delay": 5.665,
      "typing_duration": 18.409,
      "wpm": 21,
      "message": "มีบริษัทที่เขานำร่องไปแล้ว"
    },
    {
      "message_id": 567,
      "agent_id": 14,
      "delay": 14.407,
      "onscreen_delay": 10.342,
      "typing_delay": 4.065,
      "typing_duration": 15.99,
      "wpm": 39,
      "message": "มันมีประโยชน์ มันเห็นผลในการทำธุรกิจจริง ๆ "
    },
    {
      "message_id": 568,
      "agent_id": 15,
      "delay": 11.989,
      "onscreen_delay": 7.072,
      "typing_delay": 4.917,
      "typing_duration": 16.326,
      "wpm": 22,
      "message": "อย่าง ม. กรุงเทพ นี่เป็น"
    },
    {
      "message_id": 569,
      "agent_id": 12,
      "delay": 12.326,
      "onscreen_delay": 6.542,
      "typing_delay": 5.784,
      "typing_duration": 16.34,
      "wpm": 8,
      "message": "เอกชนนะคะ "
    },
    {
      "message_id": 570,
      "agent_id": 13,
      "delay": 12.34,
      "onscreen_delay": 7.985,
      "typing_delay": 4.355,
      "typing_duration": 13.725,
      "wpm": 30,
      "message": "เป็น ม. เอกชน เขาก็เลยทำได้ "
    },
    {
      "message_id": 571,
      "agent_id": 14,
      "delay": 9.715,
      "onscreen_delay": 5.393,
      "typing_delay": 4.322,
      "typing_duration": 17.361,
      "wpm": 33,
      "message": "หรือโรงพยาบาลบำรุงราช อินเตอร์เนชันเนล "
    },
    {
      "message_id": 572,
      "agent_id": 15,
      "delay": 13.36,
      "onscreen_delay": 7.883,
      "typing_delay": 5.477,
      "typing_duration": 18.747,
      "wpm": 28,
      "message": "หรือเป็นรัฐบาล เป็นเอกชนนะคะ บริษัท "
    },
    {
      "message_id": 573,
      "agent_id": 12,
      "delay": 14.746,
      "onscreen_delay": 8.975,
      "typing_delay": 5.771,
      "typing_duration": 17.135,
      "wpm": 17,
      "message": "BI เลย รู้จัก SE-ED "
    },
    {
      "message_id": 574,
      "agent_id": 13,
      "delay": 13.134,
      "onscreen_delay": 8.053,
      "typing_delay": 5.081,
      "typing_duration": 18.424,
      "wpm": 10,
      "message": "ทำอะไร SE-ED "
    },
    {
      "message_id": 575,
      "agent_id": 14,
      "delay": 14.411,
      "onscreen_delay": 9.084,
      "typing_delay": 5.327,
      "typing_duration": 10.48,
      "wpm": 33,
      "message": "ขายหนังสืออย่างเดียวไหม "
    },
    {
      "message_id": 576,
      "agent_id": 15,
      "delay": 10.411,
      "onscreen_delay": 5.692,
      "typing_delay": 4.719,
      "typing_duration": 18.249,
      "wpm": 38,
      "message": "ไม่ ไปดูนะ ตอนนี้เราไปดูนะ ตอนนี้เราไปดูว่าเขา"
    },
    {
      "message_id": 577,
      "agent_id": 12,
      "delay": 14.248,
      "onscreen_delay": 9.517,
      "typing_delay": 4.731,
      "typing_duration": 17.04,
      "wpm": 37,
      "message": "ขายแค่หนังสือนะ เราไปดูว่า BI เขาใช้ทำอะไร "
    },
    {
      "message_id": 578,
      "agent_id": 13,
      "delay": 13.035,
      "onscreen_delay": 7.939,
      "typing_delay": 5.096,
      "typing_duration": 18.227,
      "wpm": 4,
      "message": "Oishi "
    },
    {
      "message_id": 579,
      "agent_id": 14,
      "delay": 14.227,
      "onscreen_delay": 7.305,
      "typing_delay": 6.922,
      "typing_duration": 18.754,
      "wpm": 12,
      "message": "Oishi เขาทำอะไร "
    },
    {
      "message_id": 580,
      "agent_id": 15,
      "delay": 14.752,
      "onscreen_delay": 8.529,
      "typing_delay": 6.223,
      "typing_duration": 12.203,
      "wpm": 9,
      "message": "ขายอะไร "
    },
    {
      "message_id": 581,
      "agent_id": 12,
      "delay": 10.751,
      "onscreen_delay": 5.643,
      "typing_delay": 5.108,
      "typing_duration": 13.431,
      "wpm": 44,
      "message": "ไปดูสิว่าตอนนี้เขาขายน้ำอย่างเดียวเปล่า "
    },
    {
      "message_id": 582,
      "agent_id": 13,
      "delay": 9.431,
      "onscreen_delay": 4.249,
      "typing_delay": 5.182,
      "typing_duration": 18.954,
      "wpm": 9,
      "message": "Advance Info "
    },
    {
      "message_id": 583,
      "agent_id": 14,
      "delay": 14.945,
      "onscreen_delay": 10.971,
      "typing_delay": 3.974,
      "typing_duration": 16.31,
      "wpm": 34,
      "message": "มันเป็นชื่อเต็มของเขา เราอาจไม่รู้จัก "
    },
    {
      "message_id": 584,
      "agent_id": 15,
      "delay": 12.308,
      "onscreen_delay": 6.906,
      "typing_delay": 5.402,
      "typing_duration": 18.855,
      "wpm": 14,
      "message": "ถ้าบอก AIS รู้จัก "
    },
    {
      "message_id": 585,
      "agent_id": 12,
      "delay": 14.855,
      "onscreen_delay": 9.822,
      "typing_delay": 5.033,
      "typing_duration": 15.853,
      "wpm": 23,
      "message": "Info Service รู้จักไหมคะ "
    },
    {
      "message_id": 586,
      "agent_id": 13,
      "delay": 11.853,
      "onscreen_delay": 6.499,
      "typing_delay": 5.354,
      "typing_duration": 14.134,
      "wpm": 23,
      "message": "มันคือ AIS ชื่อภาษาไทย"
    },
    {
      "message_id": 587,
      "agent_id": 14,
      "delay": 10.133,
      "onscreen_delay": 6.156,
      "typing_delay": 3.977,
      "typing_duration": 18.284,
      "wpm": 16,
      "message": "มันคือบริษัท Advance "
    },
    {
      "message_id": 588,
      "agent_id": 15,
      "delay": 14.284,
      "onscreen_delay": 8.456,
      "typing_delay": 5.828,
      "typing_duration": 18.348,
      "wpm": 17,
      "message": "ไทยพาณิชย์ ก็มีใช้ Bi "
    },
    {
      "message_id": 589,
      "agent_id": 12,
      "delay": 14.348,
      "onscreen_delay": 9.378,
      "typing_delay": 4.97,
      "typing_duration": 15.068,
      "wpm": 23,
      "message": "SCB นะคะ TMB แม้กระทั่ง"
    },
    {
      "message_id": 590,
      "agent_id": 13,
      "delay": 11.067,
      "onscreen_delay": 6.662,
      "typing_delay": 4.405,
      "typing_duration": 12.764,
      "wpm": 31,
      "message": "บริษัท RS ก็ยังมีการใช้ BI "
    },
    {
      "message_id": 591,
      "agent_id": 14,
      "delay": 8.764,
      "onscreen_delay": 4.595,
      "typing_delay": 4.169,
      "typing_duration": 12.266,
      "wpm": 56,
      "message": "คราวนี้หน้าที่เราคือ กลุ่มละกี่คนก็ได้นะคะ แต่"
    },
    {
      "message_id": 592,
      "agent_id": 15,
      "delay": 8.265,
      "onscreen_delay": 3.407,
      "typing_delay": 4.858,
      "typing_duration": 16.354,
      "wpm": 32,
      "message": "ให้ได้ 10 กลุ่มนะ หรือมีใครที่จะได้ "
    },
    {
      "message_id": 593,
      "agent_id": 12,
      "delay": 12.353,
      "onscreen_delay": 8.043,
      "typing_delay": 4.31,
      "typing_duration": 14.995,
      "wpm": 36,
      "message": "กลุ่มละ 2 คน เป็นคู่กันนั่นล่ะดูแล้ว"
    },
    {
      "message_id": 594,
      "agent_id": 13,
      "delay": 10.995,
      "onscreen_delay": 5.404,
      "typing_delay": 5.591,
      "typing_duration": 18.565,
      "wpm": 18,
      "message": "เพราะครูเลือกมาให้แล้ว"
    },
    {
      "message_id": 595,
      "agent_id": 14,
      "delay": 14.563,
      "onscreen_delay": 10.16,
      "typing_delay": 4.403,
      "typing_duration": 13.846,
      "wpm": 38,
      "message": "นะคะ เราไปดู ไปค้นข้อมูลมานะคะ แล้ว"
    },
    {
      "message_id": 596,
      "agent_id": 15,
      "delay": 10.562,
      "onscreen_delay": 5.248,
      "typing_delay": 5.314,
      "typing_duration": 15.59,
      "wpm": 13,
      "message": "เขียนใส่กระดาษ "
    },
    {
      "message_id": 597,
      "agent_id": 12,
      "delay": 11.59,
      "onscreen_delay": 5.258,
      "typing_delay": 6.332,
      "typing_duration": 15.085,
      "wpm": 28,
      "message": "เขียนใส่กระดาษสีเทานั่นดีไหม "
    },
    {
      "message_id": 598,
      "agent_id": 13,
      "delay": 11.085,
      "onscreen_delay": 3.08,
      "typing_delay": 8.005,
      "typing_duration": 12.239,
      "wpm": 9,
      "message": "บ๊อบแจก"
    },
    {
      "message_id": 599,
      "agent_id": 14,
      "delay": 8.238,
      "onscreen_delay": 4.198,
      "typing_delay": 4.04,
      "typing_duration": 15.996,
      "wpm": 25,
      "message": "ให้หน่อยค่ะ กลุ่มละแผ่นก็พอ "
    },
    {
      "message_id": 600,
      "agent_id": 15,
      "delay": 11.995,
      "onscreen_delay": 4.373,
      "typing_delay": 7.622,
      "typing_duration": 19,
      "wpm": 8,
      "message": "อนุญาตให้เ "
    },
    {
      "message_id": 601,
      "agent_id": 12,
      "delay": 14.999,
      "onscreen_delay": 9.313,
      "typing_delay": 5.686,
      "typing_duration": 14.477,
      "wpm": 16,
      "message": "ไปค้นข้อมูลดูสิ "
    },
    {
      "message_id": 602,
      "agent_id": 13,
      "delay": 10.997,
      "onscreen_delay": 6.372,
      "typing_delay": 4.625,
      "typing_duration": 18.842,
      "wpm": 41,
      "message": "นำเสนอวันนี้นะ ไม่เอาคาบอื่น เอาคาบนี้ล่ะ ไปหามาว่า"
    },
    {
      "message_id": 603,
      "agent_id": 14,
      "delay": 14.83,
      "onscreen_delay": 11.002,
      "typing_delay": 3.828,
      "typing_duration": 18.443,
      "wpm": 43,
      "message": "แต่ละบริษัทที่เราเลือกไปนี่ เขาใช้ BI ไปจัดการส่วนไหน "
    },
    {
      "message_id": 604,
      "agent_id": 15,
      "delay": 14.43,
      "onscreen_delay": 9.454,
      "typing_delay": 4.976,
      "typing_duration": 16.881,
      "wpm": 23,
      "message": "จัดการส่วนไหนทำอะไรได้บ้าง "
    },
    {
      "message_id": 605,
      "agent_id": 12,
      "delay": 12.881,
      "onscreen_delay": 7.409,
      "typing_delay": 5.472,
      "typing_duration": 15.519,
      "wpm": 25,
      "message": "ไว้สะก่อน ใครจะเอากลุ่มไหน"
    },
    {
      "message_id": 606,
      "agent_id": 13,
      "delay": 11.518,
      "onscreen_delay": 6.986,
      "typing_delay": 4.532,
      "typing_duration": 10.319,
      "wpm": 7,
      "message": "ว่ามา "
    },
    {
      "message_id": 607,
      "agent_id": 14,
      "delay": 7.51,
      "onscreen_delay": 3.246,
      "typing_delay": 4.264,
      "typing_duration": 16.149,
      "wpm": 33,
      "message": "เดี๋ยว ๆ ทำที่ละคน แตงกว่าเอา ซีเอ็ด "
    },
    {
      "message_id": 608,
      "agent_id": 15,
      "delay": 12.149,
      "onscreen_delay": 3.871,
      "typing_delay": 8.278,
      "typing_duration": 13.887,
      "wpm": 10,
      "message": "แป๊บหนึ่ง "
    },
    {
      "message_id": 609,
      "agent_id": 12,
      "delay": 9.887,
      "onscreen_delay": 3.609,
      "typing_delay": 6.278,
      "typing_duration": 11.349,
      "wpm": 32,
      "message": "เดี๋ยวพิมพ์หัวข้อให้ก่อน "
    },
    {
      "message_id": 610,
      "agent_id": 13,
      "delay": 7.348,
      "onscreen_delay": 1.961,
      "typing_delay": 5.387,
      "typing_duration": 8.422,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 611,
      "agent_id": 14,
      "delay": 6.298,
      "onscreen_delay": 0,
      "typing_delay": 6.298,
      "typing_duration": 16.084,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 612,
      "agent_id": 15,
      "delay": 12.082,
      "onscreen_delay": 6.907,
      "typing_delay": 5.175,
      "typing_duration": 14.538,
      "wpm": 17,
      "message": "แตงกวากับเปิ้ลนะ "
    },
    {
      "message_id": 613,
      "agent_id": 12,
      "delay": 10.538,
      "onscreen_delay": 5.005,
      "typing_delay": 5.533,
      "typing_duration": 11.634,
      "wpm": 21,
      "message": "โค้กเอา SCB ครับ "
    },
    {
      "message_id": 614,
      "agent_id": 13,
      "delay": 7.633,
      "onscreen_delay": 2.346,
      "typing_delay": 5.287,
      "typing_duration": 9.026,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 615,
      "agent_id": 14,
      "delay": 6.504,
      "onscreen_delay": 0,
      "typing_delay": 6.504,
      "typing_duration": 14.199,
      "wpm": 24,
      "message": "เอาภาษา เดี๋ยวแป๊บหนึ่ง "
    },
    {
      "message_id": 616,
      "agent_id": 15,
      "delay": 10.198,
      "onscreen_delay": 2.346,
      "typing_delay": 7.852,
      "typing_duration": 15.519,
      "wpm": 15,
      "message": "(อาจารย์) อะไรนะ "
    },
    {
      "message_id": 617,
      "agent_id": 12,
      "delay": 11.517,
      "onscreen_delay": 5.536,
      "typing_delay": 5.981,
      "typing_duration": 9.891,
      "wpm": 12,
      "message": "แปปหนึ่ง "
    },
    {
      "message_id": 618,
      "agent_id": 13,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 619,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 620,
      "agent_id": 15,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 621,
      "agent_id": 12,
      "delay": 16.018,
      "onscreen_delay": 0,
      "typing_delay": 16.018,
      "typing_duration": 16.018,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 622,
      "agent_id": 13,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 623,
      "agent_id": 14,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 624,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 6.43,
      "typing_delay": 8.573,
      "typing_duration": 8.573,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 625,
      "agent_id": 12,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 626,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 627,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 628,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 5.132,
      "typing_delay": 9.868,
      "typing_duration": 9.868,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 629,
      "agent_id": 12,
      "delay": 10.997,
      "onscreen_delay": 1.742,
      "typing_delay": 9.255,
      "typing_duration": 9.255,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 630,
      "agent_id": 13,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 631,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 632,
      "agent_id": 15,
      "delay": 19.005,
      "onscreen_delay": 0,
      "typing_delay": 19.005,
      "typing_duration": 19.005,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 633,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 4.002,
      "typing_delay": 11,
      "typing_duration": 11,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 634,
      "agent_id": 13,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 635,
      "agent_id": 14,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 636,
      "agent_id": 15,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 637,
      "agent_id": 12,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 638,
      "agent_id": 13,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 639,
      "agent_id": 14,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 640,
      "agent_id": 15,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
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      "message_id": 692,
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      "message_id": 694,
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      "message_id": 696,
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      "message": ""
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    {
      "message_id": 697,
      "agent_id": 12,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 698,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 699,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 700,
      "agent_id": 15,
      "delay": 14.996,
      "onscreen_delay": 3.199,
      "typing_delay": 11.797,
      "typing_duration": 14.879,
      "wpm": 0,
      "message": ""
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      "message_id": 701,
      "agent_id": 12,
      "delay": 10.996,
      "onscreen_delay": 3.913,
      "typing_delay": 7.083,
      "typing_duration": 13.317,
      "wpm": 19,
      "message": "30 นาทีเสร็จไหมคะ "
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      "message_id": 702,
      "agent_id": 13,
      "delay": 9.315,
      "onscreen_delay": 4.135,
      "typing_delay": 5.18,
      "typing_duration": 15.724,
      "wpm": 23,
      "message": "เดี๋ยวให้ทำ ค้นงานก่อนนะ "
    },
    {
      "message_id": 703,
      "agent_id": 14,
      "delay": 11.722,
      "onscreen_delay": 7.404,
      "typing_delay": 4.318,
      "typing_duration": 13.305,
      "wpm": 11,
      "message": "30 นาทีค่ะ "
    },
    {
      "message_id": 704,
      "agent_id": 15,
      "delay": 9.304,
      "onscreen_delay": 4.276,
      "typing_delay": 5.028,
      "typing_duration": 12.433,
      "wpm": 16,
      "message": "ตอนนี้ 10 โมง "
    },
    {
      "message_id": 705,
      "agent_id": 12,
      "delay": 8.433,
      "onscreen_delay": 2.946,
      "typing_delay": 5.487,
      "typing_duration": 9.84,
      "wpm": 29,
      "message": "ให้เวลา 30 นาทีนะคะ "
    },
    {
      "message_id": 706,
      "agent_id": 13,
      "delay": 5.839,
      "onscreen_delay": 1.2,
      "typing_delay": 4.639,
      "typing_duration": 16.338,
      "wpm": 29,
      "message": "ค้อนข้อมูล แล้วก็สรุปมาให้ครูว่า "
    },
    {
      "message_id": 707,
      "agent_id": 14,
      "delay": 12.337,
      "onscreen_delay": 8.25,
      "typing_delay": 4.087,
      "typing_duration": 15.959,
      "wpm": 37,
      "message": "แต่ละหน่วยงานที่เราเลือกนี้ค่ะ เขามีการ"
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    {
      "message_id": 708,
      "agent_id": 15,
      "delay": 11.958,
      "onscreen_delay": 7.368,
      "typing_delay": 4.59,
      "typing_duration": 16.984,
      "wpm": 5,
      "message": "ใช้ BI "
    },
    {
      "message_id": 709,
      "agent_id": 12,
      "delay": 12.983,
      "onscreen_delay": 8.411,
      "typing_delay": 4.572,
      "typing_duration": 11.94,
      "wpm": 30,
      "message": "เขาน่ะ ในส่วนไหนบ้างนะคะ "
    },
    {
      "message_id": 710,
      "agent_id": 13,
      "delay": 9.627,
      "onscreen_delay": 0,
      "typing_delay": 9.627,
      "typing_duration": 9.627,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 711,
      "agent_id": 14,
      "delay": 8.329,
      "onscreen_delay": 0,
      "typing_delay": 8.329,
      "typing_duration": 9.948,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 712,
      "agent_id": 15,
      "delay": 5.948,
      "onscreen_delay": 0.414,
      "typing_delay": 5.534,
      "typing_duration": 16.245,
      "wpm": 26,
      "message": "เริ่มนำเสนอตอน 10.40 น. นะคะ "
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    {
      "message_id": 713,
      "agent_id": 12,
      "delay": 12.243,
      "onscreen_delay": 6.981,
      "typing_delay": 5.262,
      "typing_duration": 8.058,
      "wpm": 11,
      "message": "โอ.เค. "
    },
    {
      "message_id": 714,
      "agent_id": 13,
      "delay": 8.61,
      "onscreen_delay": 0,
      "typing_delay": 8.61,
      "typing_duration": 8.61,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 715,
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      "message": ""
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      "message_id": 716,
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      "typing_duration": 19.004,
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      "message_id": 717,
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      "delay": 19.005,
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      "message": "ในด้าน Ware Hose Sotr "
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      "onscreen_delay": 1.975,
      "typing_delay": 9.011,
      "typing_duration": 9.011,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1349,
      "agent_id": 12,
      "delay": 6.984,
      "onscreen_delay": 1.488,
      "typing_delay": 5.496,
      "typing_duration": 10.479,
      "wpm": 26,
      "message": "นิดหนึ่ง พูดไม่ได้ "
    },
    {
      "message_id": 1350,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1351,
      "agent_id": 14,
      "delay": 14.998,
      "onscreen_delay": 6.705,
      "typing_delay": 8.293,
      "typing_duration": 8.293,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1352,
      "agent_id": 15,
      "delay": 10.996,
      "onscreen_delay": 0.168,
      "typing_delay": 10.828,
      "typing_duration": 10.828,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1353,
      "agent_id": 12,
      "delay": 9.408,
      "onscreen_delay": 0,
      "typing_delay": 9.408,
      "typing_duration": 13.287,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1354,
      "agent_id": 13,
      "delay": 9.285,
      "onscreen_delay": 4.318,
      "typing_delay": 4.967,
      "typing_duration": 16.126,
      "wpm": 24,
      "message": "แปบหนึ่งนะคะ เน็ตมันช้าค่ะ "
    },
    {
      "message_id": 1355,
      "agent_id": 14,
      "delay": 12.124,
      "onscreen_delay": 0.977,
      "typing_delay": 11.147,
      "typing_duration": 11.147,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1356,
      "agent_id": 15,
      "delay": 8.123,
      "onscreen_delay": 2.105,
      "typing_delay": 6.018,
      "typing_duration": 14.292,
      "wpm": 24,
      "message": "ซึ่งจะเป็นรูปแบบนี้นะคะ "
    },
    {
      "message_id": 1357,
      "agent_id": 12,
      "delay": 10.291,
      "onscreen_delay": 5.556,
      "typing_delay": 4.735,
      "typing_duration": 15.726,
      "wpm": 30,
      "message": "ซึ่งเมนูจะจัดเป็นหมวดหมู่จะเป็น"
    },
    {
      "message_id": 1358,
      "agent_id": 13,
      "delay": 11.724,
      "onscreen_delay": 7.395,
      "typing_delay": 4.329,
      "typing_duration": 19,
      "wpm": 9,
      "message": "แบบไฮไลต์ แ"
    },
    {
      "message_id": 1359,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 10.052,
      "typing_delay": 4.948,
      "typing_duration": 18.68,
      "wpm": 36,
      "message": "เราจะสั่งซื้อนะคะ เราสามารถเข้าไปในซีเอ็ดบุ๊ก "
    },
    {
      "message_id": 1360,
      "agent_id": 15,
      "delay": 14.679,
      "onscreen_delay": 9.318,
      "typing_delay": 5.361,
      "typing_duration": 16.807,
      "wpm": 32,
      "message": "ใกล้บ้านเราได้ ที่มีในสาขาบ้านเราได้ "
    },
    {
      "message_id": 1361,
      "agent_id": 12,
      "delay": 12.807,
      "onscreen_delay": 7.85,
      "typing_delay": 4.957,
      "typing_duration": 15.472,
      "wpm": 32,
      "message": "หรือว่าเราจะสั่งซื้อในทางเว็บไซต์"
    },
    {
      "message_id": 1362,
      "agent_id": 13,
      "delay": 11.469,
      "onscreen_delay": 6.789,
      "typing_delay": 4.68,
      "typing_duration": 19.005,
      "wpm": 38,
      "message": "แล้วมันก็จะจัดส่งให้เราในแบบพัสดุ แบบไปรษณีย์ค่ะ "
    },
    {
      "message_id": 1363,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 7.507,
      "typing_delay": 7.497,
      "typing_duration": 17.578,
      "wpm": 22,
      "message": "ก็การจัดหมวดหมู่ของมันนะคะ "
    },
    {
      "message_id": 1364,
      "agent_id": 15,
      "delay": 13.577,
      "onscreen_delay": 9.056,
      "typing_delay": 4.521,
      "typing_duration": 16.278,
      "wpm": 25,
      "message": "ใน... ของมันนะคะ เป็นการจัด"
    },
    {
      "message_id": 1365,
      "agent_id": 12,
      "delay": 12.278,
      "onscreen_delay": 7.97,
      "typing_delay": 4.308,
      "typing_duration": 14.425,
      "wpm": 41,
      "message": "สินค้าขายดี ภายใน 7 วัน และหนังสือขายดี"
    },
    {
      "message_id": 1366,
      "agent_id": 13,
      "delay": 10.415,
      "onscreen_delay": 5.541,
      "typing_delay": 4.874,
      "typing_duration": 12.996,
      "wpm": 16,
      "message": "ภายใน 7 วันค่ะ "
    },
    {
      "message_id": 1367,
      "agent_id": 14,
      "delay": 8.995,
      "onscreen_delay": 4.895,
      "typing_delay": 4.1,
      "typing_duration": 15.991,
      "wpm": 33,
      "message": "การนำเสนอของมันจะเป็นในรูปแบบไตรมาต "
    },
    {
      "message_id": 1368,
      "agent_id": 15,
      "delay": 11.99,
      "onscreen_delay": 7.457,
      "typing_delay": 4.533,
      "typing_duration": 16.319,
      "wpm": 29,
      "message": "แต่ว่าไม่มีการแสดงผลค่ะ เพราะว่า "
    },
    {
      "message_id": 1369,
      "agent_id": 12,
      "delay": 12.316,
      "onscreen_delay": 6.742,
      "typing_delay": 5.574,
      "typing_duration": 18.067,
      "wpm": 8,
      "message": "SE-ED BOOK "
    },
    {
      "message_id": 1370,
      "agent_id": 13,
      "delay": 14.066,
      "onscreen_delay": 9.165,
      "typing_delay": 4.901,
      "typing_duration": 11.973,
      "wpm": 25,
      "message": "ภายในองค์กรของมันค่ะ "
    },
    {
      "message_id": 1371,
      "agent_id": 14,
      "delay": 10.059,
      "onscreen_delay": 5.514,
      "typing_delay": 4.545,
      "typing_duration": 18.176,
      "wpm": 34,
      "message": "แล้วในการดำเนินธุรกิจของซีเอ็ดบุ๊คนะคะ จะ"
    },
    {
      "message_id": 1372,
      "agent_id": 15,
      "delay": 14.174,
      "onscreen_delay": 8.593,
      "typing_delay": 5.581,
      "typing_duration": 19.001,
      "wpm": 24,
      "message": "เป็นทั้งแบบออฟไลน์และออนไลน์ค่ะ"
    },
    {
      "message_id": 1373,
      "agent_id": 12,
      "delay": 14.999,
      "onscreen_delay": 10.267,
      "typing_delay": 4.732,
      "typing_duration": 15.477,
      "wpm": 46,
      "message": "ค่ะสำหรับกลุ่มพวกเราก็ขอจบการนำเสนอเพียงเท่านี้"
    },
    {
      "message_id": 1374,
      "agent_id": 13,
      "delay": 11.476,
      "onscreen_delay": 7.254,
      "typing_delay": 4.222,
      "typing_duration": 8.467,
      "wpm": 16,
      "message": "ขอบคุณค่ะ "
    },
    {
      "message_id": 1375,
      "agent_id": 14,
      "delay": 8.381,
      "onscreen_delay": 0,
      "typing_delay": 8.381,
      "typing_duration": 8.381,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1376,
      "agent_id": 15,
      "delay": 8.971,
      "onscreen_delay": 0,
      "typing_delay": 8.971,
      "typing_duration": 8.971,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1377,
      "agent_id": 12,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1378,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1379,
      "agent_id": 14,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1380,
      "agent_id": 15,
      "delay": 14.998,
      "onscreen_delay": 5.861,
      "typing_delay": 9.137,
      "typing_duration": 9.137,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1381,
      "agent_id": 12,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1382,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1383,
      "agent_id": 14,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1384,
      "agent_id": 15,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1385,
      "agent_id": 12,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1386,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1387,
      "agent_id": 14,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1388,
      "agent_id": 15,
      "delay": 15.132,
      "onscreen_delay": 0,
      "typing_delay": 15.132,
      "typing_duration": 15.132,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1389,
      "agent_id": 12,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1390,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1391,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1392,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 5.101,
      "typing_delay": 9.899,
      "typing_duration": 9.899,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1393,
      "agent_id": 12,
      "delay": 12.942,
      "onscreen_delay": 0,
      "typing_delay": 12.942,
      "typing_duration": 15.118,
      "wpm": 10,
      "message": "สวัสดีครับ "
    },
    {
      "message_id": 1394,
      "agent_id": 13,
      "delay": 14.775,
      "onscreen_delay": 0,
      "typing_delay": 14.775,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1395,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 7.804,
      "typing_delay": 7.195,
      "typing_duration": 16.907,
      "wpm": 19,
      "message": "(นักศึกษา) สวัสดีครับ "
    },
    {
      "message_id": 1396,
      "agent_id": 15,
      "delay": 12.906,
      "onscreen_delay": 7.59,
      "typing_delay": 5.316,
      "typing_duration": 17.531,
      "wpm": 29,
      "message": "กลุ่มผมมี นางสาวอภิญา พรมเมืองครับ "
    },
    {
      "message_id": 1397,
      "agent_id": 12,
      "delay": 13.531,
      "onscreen_delay": 8.411,
      "typing_delay": 5.12,
      "typing_duration": 10.033,
      "wpm": 16,
      "message": "และก็นางสาว"
    },
    {
      "message_id": 1398,
      "agent_id": 13,
      "delay": 9.53,
      "onscreen_delay": 4.219,
      "typing_delay": 5.311,
      "typing_duration": 18.19,
      "wpm": 33,
      "message": "ภาสกร สุรยราช ครับ มาทำเรื่อง SCB ครับผม "
    },
    {
      "message_id": 1399,
      "agent_id": 14,
      "delay": 14.189,
      "onscreen_delay": 6.913,
      "typing_delay": 7.276,
      "typing_duration": 13.248,
      "wpm": 8,
      "message": "SCB ได้"
    },
    {
      "message_id": 1400,
      "agent_id": 15,
      "delay": 10.189,
      "onscreen_delay": 5.446,
      "typing_delay": 4.743,
      "typing_duration": 17.419,
      "wpm": 16,
      "message": "ใช้ Power BI ทำสรุป "
    },
    {
      "message_id": 1401,
      "agent_id": 12,
      "delay": 13.417,
      "onscreen_delay": 8.867,
      "typing_delay": 4.55,
      "typing_duration": 10.541,
      "wpm": 27,
      "message": "การเติบโต 40 ไตรมาส"
    },
    {
      "message_id": 1402,
      "agent_id": 13,
      "delay": 9.417,
      "onscreen_delay": 3.466,
      "typing_delay": 5.951,
      "typing_duration": 15.162,
      "wpm": 26,
      "message": "เกี่ยวกับรายได้ครับ รายได้ "
    },
    {
      "message_id": 1403,
      "agent_id": 14,
      "delay": 11.162,
      "onscreen_delay": 7.228,
      "typing_delay": 3.934,
      "typing_duration": 13.013,
      "wpm": 31,
      "message": "การเติบโต กำไรนะครับ แล้วก็"
    },
    {
      "message_id": 1404,
      "agent_id": 15,
      "delay": 9.003,
      "onscreen_delay": 4.493,
      "typing_delay": 4.51,
      "typing_duration": 17.109,
      "wpm": 33,
      "message": "การเงินอีก 40 ไตรมาสครับ สินทรัพทย์รวม "
    },
    {
      "message_id": 1405,
      "agent_id": 12,
      "delay": 13.108,
      "onscreen_delay": 8.124,
      "typing_delay": 4.984,
      "typing_duration": 12.674,
      "wpm": 41,
      "message": "รวมหนี้สินรวม ส่วนของผู้ถือหุ้นครับ "
    },
    {
      "message_id": 1406,
      "agent_id": 13,
      "delay": 9.106,
      "onscreen_delay": 4.407,
      "typing_delay": 4.699,
      "typing_duration": 19.001,
      "wpm": 12,
      "message": "ส่วนของผู้ถือหุ"
    },
    {
      "message_id": 1407,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 10.73,
      "typing_delay": 4.27,
      "typing_duration": 17.671,
      "wpm": 40,
      "message": "มีประมาณนี้ครับ แล้วก็มีอัตราส่วนทางการเงิน แต่"
    },
    {
      "message_id": 1408,
      "agent_id": 15,
      "delay": 13.671,
      "onscreen_delay": 8.83,
      "typing_delay": 4.841,
      "typing_duration": 16.061,
      "wpm": 32,
      "message": "เขาไม่ให้เราดูครับ เราดูไม่ได้ครับ "
    },
    {
      "message_id": 1409,
      "agent_id": 12,
      "delay": 12.06,
      "onscreen_delay": 7.141,
      "typing_delay": 4.919,
      "typing_duration": 12.389,
      "wpm": 25,
      "message": "และก็สถิติสำคัญครับผม "
    },
    {
      "message_id": 1410,
      "agent_id": 13,
      "delay": 8.388,
      "onscreen_delay": 4.067,
      "typing_delay": 4.321,
      "typing_duration": 19.001,
      "wpm": 38,
      "message": "อันนี้เราก็ดูไม่ได้เหมือนกัน แล้วก็รายชื่อของผู้"
    },
    {
      "message_id": 1411,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 8.954,
      "typing_delay": 6.046,
      "typing_duration": 17.774,
      "wpm": 24,
      "message": "ไม่มี กลุ่มผมก็ของบการนำเสนอ "
    },
    {
      "message_id": 1412,
      "agent_id": 15,
      "delay": 13.772,
      "onscreen_delay": 5.495,
      "typing_delay": 8.277,
      "typing_duration": 12.561,
      "wpm": 7,
      "message": "นำเสนอ "
    },
    {
      "message_id": 1413,
      "agent_id": 12,
      "delay": 9.771,
      "onscreen_delay": 3.675,
      "typing_delay": 6.096,
      "typing_duration": 13.84,
      "wpm": 30,
      "message": "อันนี้เขาไม่ให้ดูครับอาจารย์ "
    },
    {
      "message_id": 1414,
      "agent_id": 13,
      "delay": 9.839,
      "onscreen_delay": 1.176,
      "typing_delay": 8.663,
      "typing_duration": 10.157,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1415,
      "agent_id": 14,
      "delay": 6.156,
      "onscreen_delay": 1.796,
      "typing_delay": 4.36,
      "typing_duration": 14.919,
      "wpm": 42,
      "message": "อันนี้มันเป็นอัตราการเติบโตครับ ของหุ้นเขา "
    },
    {
      "message_id": 1416,
      "agent_id": 15,
      "delay": 10.919,
      "onscreen_delay": 5.38,
      "typing_delay": 5.539,
      "typing_duration": 15.911,
      "wpm": 31,
      "message": "ว่าหุ้นเขาจะเพิ่มขึ้นหรือลดลงครับ "
    },
    {
      "message_id": 1417,
      "agent_id": 12,
      "delay": 11.91,
      "onscreen_delay": 6.181,
      "typing_delay": 5.729,
      "typing_duration": 13.471,
      "wpm": 32,
      "message": "ในระยะเวลาตาม มันจะมีระยะเวลา "
    },
    {
      "message_id": 1418,
      "agent_id": 13,
      "delay": 9.47,
      "onscreen_delay": 4.769,
      "typing_delay": 4.701,
      "typing_duration": 11.795,
      "wpm": 34,
      "message": "5 วัน 5 ชั่วโมงอย่างนี้ครับ "
    },
    {
      "message_id": 1419,
      "agent_id": 14,
      "delay": 7.794,
      "onscreen_delay": 3.551,
      "typing_delay": 4.243,
      "typing_duration": 9.436,
      "wpm": 16,
      "message": "ขอบคุณครับ "
    },
    {
      "message_id": 1420,
      "agent_id": 15,
      "delay": 19.002,
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      "message_id": 1439,
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      "typing_duration": 19.001,
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      "message_id": 1440,
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      "onscreen_delay": 0,
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      "message_id": 1441,
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      "onscreen_delay": 0,
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      "typing_duration": 19.004,
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      "message_id": 1442,
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      "delay": 19.003,
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      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
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    {
      "message_id": 1443,
      "agent_id": 14,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
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    {
      "message_id": 1444,
      "agent_id": 15,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
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      "message_id": 1445,
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      "delay": 14.998,
      "onscreen_delay": 6.735,
      "typing_delay": 8.263,
      "typing_duration": 8.263,
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    {
      "message_id": 1446,
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      "message_id": 1447,
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      "message_id": 1448,
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      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
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    {
      "message_id": 1449,
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      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
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    {
      "message_id": 1450,
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      "message_id": 1451,
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      "message_id": 1455,
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      "message_id": 1456,
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      "message_id": 1457,
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      "message_id": 1458,
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      "message_id": 1459,
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      "message_id": 1460,
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      "message_id": 1461,
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      "message_id": 1463,
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      "message_id": 1466,
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      "message_id": 1467,
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      "message_id": 1468,
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      "message_id": 1469,
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      "message_id": 1473,
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      "message_id": 1474,
      "agent_id": 13,
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      "message_id": 1475,
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      "delay": 19.004,
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      "message_id": 1476,
      "agent_id": 15,
      "delay": 19.001,
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    {
      "message_id": 1477,
      "agent_id": 12,
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      "onscreen_delay": 0,
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    {
      "message_id": 1478,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
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      "typing_duration": 19.001,
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      "message": ""
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    {
      "message_id": 1479,
      "agent_id": 14,
      "delay": 19.002,
      "onscreen_delay": 0,
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      "typing_duration": 19.002,
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      "message": ""
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    {
      "message_id": 1480,
      "agent_id": 15,
      "delay": 19.005,
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      "typing_duration": 19.005,
      "wpm": 0,
      "message": ""
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    {
      "message_id": 1481,
      "agent_id": 12,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
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      "message": ""
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    {
      "message_id": 1482,
      "agent_id": 13,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
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    {
      "message_id": 1483,
      "agent_id": 14,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1484,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 8.376,
      "typing_delay": 6.624,
      "typing_duration": 8.334,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1485,
      "agent_id": 12,
      "delay": 10.998,
      "onscreen_delay": 2.537,
      "typing_delay": 8.461,
      "typing_duration": 8.461,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1486,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1487,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 6.167,
      "typing_delay": 8.832,
      "typing_duration": 16.723,
      "wpm": 18,
      "message": "(นักศึกษา) สวัสดีค่ะ "
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    {
      "message_id": 1488,
      "agent_id": 15,
      "delay": 12.722,
      "onscreen_delay": 7.803,
      "typing_delay": 4.919,
      "typing_duration": 18.32,
      "wpm": 32,
      "message": "พวกเรากลุ่มนกแอร์นะคะ มีสมาชิกดังนี้ค่ะ "
    },
    {
      "message_id": 1489,
      "agent_id": 12,
      "delay": 14.313,
      "onscreen_delay": 8.266,
      "typing_delay": 6.047,
      "typing_duration": 11.536,
      "wpm": 26,
      "message": "1. นายประวิตร นานโนน"
    },
    {
      "message_id": 1490,
      "agent_id": 13,
      "delay": 10.313,
      "onscreen_delay": 4.116,
      "typing_delay": 6.197,
      "typing_duration": 15.662,
      "wpm": 12,
      "message": "สปราณี คำเชิด "
    },
    {
      "message_id": 1491,
      "agent_id": 14,
      "delay": 11.656,
      "onscreen_delay": 7.323,
      "typing_delay": 4.333,
      "typing_duration": 12.778,
      "wpm": 27,
      "message": "และดิฉัน นางสาว ภัทรวดี "
    },
    {
      "message_id": 1492,
      "agent_id": 15,
      "delay": 8.776,
      "onscreen_delay": 4.095,
      "typing_delay": 4.681,
      "typing_duration": 18.897,
      "wpm": 18,
      "message": "นกแอร์นี้เขานำ BI มาใช้ "
    },
    {
      "message_id": 1493,
      "agent_id": 12,
      "delay": 14.896,
      "onscreen_delay": 10.404,
      "typing_delay": 4.492,
      "typing_duration": 16.367,
      "wpm": 24,
      "message": "ในด้านใดบ้างนะคะ BI ค่ะ นำ"
    },
    {
      "message_id": 1494,
      "agent_id": 13,
      "delay": 12.366,
      "onscreen_delay": 8.411,
      "typing_delay": 3.955,
      "typing_duration": 15.387,
      "wpm": 47,
      "message": "มาใช้ในด้าน อันแรกเลยนะคะ คือ การเลือกที่นั่งค่ะ "
    },
    {
      "message_id": 1495,
      "agent_id": 14,
      "delay": 11.386,
      "onscreen_delay": 5.582,
      "typing_delay": 5.804,
      "typing_duration": 13.933,
      "wpm": 6,
      "message": "แบบว่า "
    },
    {
      "message_id": 1496,
      "agent_id": 15,
      "delay": 9.932,
      "onscreen_delay": 4.278,
      "typing_delay": 5.654,
      "typing_duration": 17.791,
      "wpm": 32,
      "message": "ทางบริษัทเขานี่ เราสามารถจองที่นั่งได้"
    },
    {
      "message_id": 1497,
      "agent_id": 12,
      "delay": 13.79,
      "onscreen_delay": 9.052,
      "typing_delay": 4.738,
      "typing_duration": 16.627,
      "wpm": 29,
      "message": "ผ่านทางเว็บไซต์และแอปพลิเคชันค่ะ "
    },
    {
      "message_id": 1498,
      "agent_id": 13,
      "delay": 12.626,
      "onscreen_delay": 8.094,
      "typing_delay": 4.532,
      "typing_duration": 14.64,
      "wpm": 20,
      "message": "เขาก็จะมีวิธีการ ถ้า"
    },
    {
      "message_id": 1499,
      "agent_id": 14,
      "delay": 10.638,
      "onscreen_delay": 6.558,
      "typing_delay": 4.08,
      "typing_duration": 14.864,
      "wpm": 43,
      "message": "เราเข้าไปในเว็บไซต์ของเขา เราเลือกเที่ยวบิน "
    },
    {
      "message_id": 1500,
      "agent_id": 15,
      "delay": 10.864,
      "onscreen_delay": 6.175,
      "typing_delay": 4.689,
      "typing_duration": 14.971,
      "wpm": 41,
      "message": "แล้วเราเลือกว่า เราอยากจะนั่งแบบไหน เราก็"
    },
    {
      "message_id": 1501,
      "agent_id": 12,
      "delay": 10.97,
      "onscreen_delay": 5.966,
      "typing_delay": 5.004,
      "typing_duration": 14.003,
      "wpm": 34,
      "message": "เลือกที่นั่งค่ะ และขั้นต่อไปก็จะ"
    },
    {
      "message_id": 1502,
      "agent_id": 13,
      "delay": 10.002,
      "onscreen_delay": 5.959,
      "typing_delay": 4.043,
      "typing_duration": 18.614,
      "wpm": 19,
      "message": "เป็นการยืนยัน แล้วต่อมา"
    },
    {
      "message_id": 1503,
      "agent_id": 14,
      "delay": 14.613,
      "onscreen_delay": 10.418,
      "typing_delay": 4.195,
      "typing_duration": 18.741,
      "wpm": 44,
      "message": "ถ้าเราไม่เข้าเว็บไซต์ เราก็โหลด Application เขามาใช้ค่ะ "
    },
    {
      "message_id": 1504,
      "agent_id": 15,
      "delay": 14.741,
      "onscreen_delay": 10.121,
      "typing_delay": 4.62,
      "typing_duration": 10.685,
      "wpm": 31,
      "message": "ก็จะแตกต่างกันหน่อยค่ะ "
    },
    {
      "message_id": 1505,
      "agent_id": 12,
      "delay": 10.74,
      "onscreen_delay": 5.312,
      "typing_delay": 5.428,
      "typing_duration": 12.005,
      "wpm": 24,
      "message": "ต่อมานะคะ ในด้านของ"
    },
    {
      "message_id": 1506,
      "agent_id": 13,
      "delay": 8.003,
      "onscreen_delay": 3.332,
      "typing_delay": 4.671,
      "typing_duration": 17.032,
      "wpm": 35,
      "message": "อัตราค่าโดยสารสูงสุดของสายการบินนี้ก็คือ "
    },
    {
      "message_id": 1507,
      "agent_id": 14,
      "delay": 13.032,
      "onscreen_delay": 7.737,
      "typing_delay": 5.295,
      "typing_duration": 15.562,
      "wpm": 20,
      "message": "กรุงเทพฯ ค่ะ กรุงเทพฯ "
    },
    {
      "message_id": 1508,
      "agent_id": 15,
      "delay": 11.561,
      "onscreen_delay": 7.225,
      "typing_delay": 4.336,
      "typing_duration": 18.513,
      "wpm": 24,
      "message": "ไปเชียงราย รูปแบบการเดินเขาคือ "
    },
    {
      "message_id": 1509,
      "agent_id": 12,
      "delay": 14.511,
      "onscreen_delay": 10.179,
      "typing_delay": 4.332,
      "typing_duration": 10.686,
      "wpm": 21,
      "message": "อะไรคือ Low ค่ะ "
    },
    {
      "message_id": 1510,
      "agent_id": 13,
      "delay": 10.51,
      "onscreen_delay": 5.629,
      "typing_delay": 4.881,
      "typing_duration": 12.925,
      "wpm": 14,
      "message": "Low กับ Full "
    },
    {
      "message_id": 1511,
      "agent_id": 14,
      "delay": 8.924,
      "onscreen_delay": 3.351,
      "typing_delay": 5.573,
      "typing_duration": 13.94,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1512,
      "agent_id": 15,
      "delay": 9.938,
      "onscreen_delay": 5.182,
      "typing_delay": 4.756,
      "typing_duration": 17.076,
      "wpm": 34,
      "message": "ต่อไปก็ชั้นโดยสารก็อยู่ในราคาประหยัดค่ะ "
    },
    {
      "message_id": 1513,
      "agent_id": 12,
      "delay": 13.074,
      "onscreen_delay": 7.587,
      "typing_delay": 5.487,
      "typing_duration": 11.059,
      "wpm": 27,
      "message": "ชั้น Low Season หรือ "
    },
    {
      "message_id": 1514,
      "agent_id": 13,
      "delay": 9.074,
      "onscreen_delay": 3.379,
      "typing_delay": 5.695,
      "typing_duration": 16.295,
      "wpm": 22,
      "message": "ไม่ค่อยนั่งเท่าไร แล้วก็"
    },
    {
      "message_id": 1515,
      "agent_id": 14,
      "delay": 12.294,
      "onscreen_delay": 7.918,
      "typing_delay": 4.376,
      "typing_duration": 15.264,
      "wpm": 36,
      "message": "ค่าโดยสารต่อเที่ยว เที่ยวเดียวอยู่ที่ "
    },
    {
      "message_id": 1516,
      "agent_id": 15,
      "delay": 11.264,
      "onscreen_delay": 5.989,
      "typing_delay": 5.275,
      "typing_duration": 16.578,
      "wpm": 7,
      "message": "6345 ราย "
    },
    {
      "message_id": 1517,
      "agent_id": 12,
      "delay": 12.577,
      "onscreen_delay": 7.868,
      "typing_delay": 4.709,
      "typing_duration": 14.822,
      "wpm": 21,
      "message": "นี่ก็คือ 12,690 และก็"
    },
    {
      "message_id": 1518,
      "agent_id": 13,
      "delay": 10.82,
      "onscreen_delay": 6.484,
      "typing_delay": 4.336,
      "typing_duration": 15.939,
      "wpm": 27,
      "message": "ตามลำดับ 1, 2, 3 มาเลยค่ะ ว่า"
    },
    {
      "message_id": 1519,
      "agent_id": 14,
      "delay": 11.936,
      "onscreen_delay": 5.454,
      "typing_delay": 6.482,
      "typing_duration": 12.379,
      "wpm": 32,
      "message": "อัตราการเที่ยวบินของเขานี่ "
    },
    {
      "message_id": 1520,
      "agent_id": 15,
      "delay": 8.378,
      "onscreen_delay": 3.658,
      "typing_delay": 4.72,
      "typing_duration": 15.593,
      "wpm": 37,
      "message": "คือผู้โดยสารเขาเลือกไปเที่ยวที่ไหนบ่อย"
    },
    {
      "message_id": 1521,
      "agent_id": 12,
      "delay": 11.593,
      "onscreen_delay": 7.312,
      "typing_delay": 4.281,
      "typing_duration": 12.151,
      "wpm": 41,
      "message": "ที่สุดค่ะ เลื่อนลงด้านล่างหน่อยสิ "
    },
    {
      "message_id": 1522,
      "agent_id": 13,
      "delay": 8.151,
      "onscreen_delay": 2.497,
      "typing_delay": 5.654,
      "typing_duration": 8.1,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1523,
      "agent_id": 14,
      "delay": 4.611,
      "onscreen_delay": 0,
      "typing_delay": 4.611,
      "typing_duration": 11.743,
      "wpm": 32,
      "message": "เสร็จแล้วใช่ไหม ต่อมานะคะ "
    },
    {
      "message_id": 1524,
      "agent_id": 15,
      "delay": 7.743,
      "onscreen_delay": 2.733,
      "typing_delay": 5.01,
      "typing_duration": 17.958,
      "wpm": 21,
      "message": "ข้างล่างสุดนี่ก็คือรูปแบบ "
    },
    {
      "message_id": 1525,
      "agent_id": 12,
      "delay": 13.958,
      "onscreen_delay": 8.904,
      "typing_delay": 5.054,
      "typing_duration": 17.672,
      "wpm": 43,
      "message": "ค่าใช้จ่ายเพิ่มเติมนะคะ ถ้าเราทำตามมาตรฐานของเขาค่ะ "
    },
    {
      "message_id": 1526,
      "agent_id": 13,
      "delay": 13.67,
      "onscreen_delay": 9.205,
      "typing_delay": 4.465,
      "typing_duration": 15.779,
      "wpm": 32,
      "message": "โดยกระเป๋า ถ้าไม่เกินน้ำหนักของเขา "
    },
    {
      "message_id": 1527,
      "agent_id": 14,
      "delay": 11.779,
      "onscreen_delay": 7.78,
      "typing_delay": 3.999,
      "typing_duration": 15.374,
      "wpm": 34,
      "message": "เราก็ไม่ต้องโหลดหรือเสียตังเพิ่มค่ะ "
    },
    {
      "message_id": 1528,
      "agent_id": 15,
      "delay": 11.358,
      "onscreen_delay": 4.529,
      "typing_delay": 6.829,
      "typing_duration": 14.454,
      "wpm": 22,
      "message": "ต่อมานะคะ เป็นด้านของ"
    },
    {
      "message_id": 1529,
      "agent_id": 12,
      "delay": 10.453,
      "onscreen_delay": 5.707,
      "typing_delay": 4.746,
      "typing_duration": 16.043,
      "wpm": 25,
      "message": "นักลงทุนสัมพันธ์นะคะ นี่คือ"
    },
    {
      "message_id": 1530,
      "agent_id": 13,
      "delay": 12.043,
      "onscreen_delay": 7.663,
      "typing_delay": 4.38,
      "typing_duration": 18.858,
      "wpm": 31,
      "message": "การแสดงกราฟค่ะ การเติบโตของบริษัทนกแอร์ "
    },
    {
      "message_id": 1531,
      "agent_id": 14,
      "delay": 14.856,
      "onscreen_delay": 10.844,
      "typing_delay": 4.012,
      "typing_duration": 13.218,
      "wpm": 43,
      "message": "ช่วงแต่ละวัน แต่ละเดือน มีค่าการเติบโต"
    },
    {
      "message_id": 1532,
      "agent_id": 15,
      "delay": 10.855,
      "onscreen_delay": 6.31,
      "typing_delay": 4.545,
      "typing_duration": 12.261,
      "wpm": 20,
      "message": "มากน้อยเท่าไรค่ะ "
    },
    {
      "message_id": 1533,
      "agent_id": 12,
      "delay": 8.871,
      "onscreen_delay": 0,
      "typing_delay": 8.871,
      "typing_duration": 9.712,
      "wpm": 8,
      "message": "ตาย ๆ "
    },
    {
      "message_id": 1534,
      "agent_id": 13,
      "delay": 6.5,
      "onscreen_delay": 0,
      "typing_delay": 6.5,
      "typing_duration": 10.108,
      "wpm": 4,
      "message": "ค่ะ "
    },
    {
      "message_id": 1535,
      "agent_id": 14,
      "delay": 9.837,
      "onscreen_delay": 0,
      "typing_delay": 9.837,
      "typing_duration": 9.837,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1536,
      "agent_id": 15,
      "delay": 5.836,
      "onscreen_delay": 0.758,
      "typing_delay": 5.078,
      "typing_duration": 13.543,
      "wpm": 17,
      "message": "ลองกดไปตรงนี้สิ "
    },
    {
      "message_id": 1537,
      "agent_id": 12,
      "delay": 9.541,
      "onscreen_delay": 4.117,
      "typing_delay": 5.424,
      "typing_duration": 9.425,
      "wpm": 10,
      "message": "เลื่อน "
    },
    {
      "message_id": 1538,
      "agent_id": 13,
      "delay": 5.54,
      "onscreen_delay": 0.35,
      "typing_delay": 5.19,
      "typing_duration": 10.92,
      "wpm": 12,
      "message": "คะ ไม่ค่ะ "
    },
    {
      "message_id": 1539,
      "agent_id": 14,
      "delay": 6.919,
      "onscreen_delay": 2.863,
      "typing_delay": 4.056,
      "typing_duration": 11.625,
      "wpm": 22,
      "message": "มีต้องกดเอาเองค่ะ "
    },
    {
      "message_id": 1540,
      "agent_id": 15,
      "delay": 7.623,
      "onscreen_delay": 0.482,
      "typing_delay": 7.141,
      "typing_duration": 13.141,
      "wpm": 21,
      "message": "(นักศึกษา) ค่ะ ว่า"
    },
    {
      "message_id": 1541,
      "agent_id": 12,
      "delay": 9.14,
      "onscreen_delay": 4.547,
      "typing_delay": 4.593,
      "typing_duration": 14.285,
      "wpm": 30,
      "message": "ในแต่ละเดือนเขามีค่าการเติบโต"
    },
    {
      "message_id": 1542,
      "agent_id": 13,
      "delay": 10.284,
      "onscreen_delay": 6.032,
      "typing_delay": 4.252,
      "typing_duration": 10.082,
      "wpm": 28,
      "message": "มากน้อยเท่าไรล่ะค่ะ "
    },
    {
      "message_id": 1543,
      "agent_id": 14,
      "delay": 6.282,
      "onscreen_delay": 1.854,
      "typing_delay": 4.428,
      "typing_duration": 18.114,
      "wpm": 27,
      "message": "หรือแบบว่าตั้งแต่ปี 2017-2019 ค่ะ "
    },
    {
      "message_id": 1544,
      "agent_id": 15,
      "delay": 14.114,
      "onscreen_delay": 9.362,
      "typing_delay": 4.752,
      "typing_duration": 17.739,
      "wpm": 30,
      "message": "อาจารย์เปรียบเทียบว่าเขามีค่าเติบโต "
    },
    {
      "message_id": 1545,
      "agent_id": 12,
      "delay": 13.736,
      "onscreen_delay": 7.812,
      "typing_delay": 5.924,
      "typing_duration": 16.668,
      "wpm": 37,
      "message": "และก็เทียบเป็นรายวันและรายเดือนค่ะอาจารย์ "
    },
    {
      "message_id": 1546,
      "agent_id": 13,
      "delay": 12.668,
      "onscreen_delay": 4.185,
      "typing_delay": 8.483,
      "typing_duration": 12.309,
      "wpm": 2,
      "message": "ก็ "
    },
    {
      "message_id": 1547,
      "agent_id": 14,
      "delay": 8.667,
      "onscreen_delay": 4.16,
      "typing_delay": 4.507,
      "typing_duration": 15.553,
      "wpm": 20,
      "message": "หมดแล้วนะ กลุ่มนกแอร์"
    },
    {
      "message_id": 1548,
      "agent_id": 15,
      "delay": 11.553,
      "onscreen_delay": 7.105,
      "typing_delay": 4.448,
      "typing_duration": 17.383,
      "wpm": 34,
      "message": "ขอจบการนำเสนอเพียงเท่านี้นะคะ ขอบคุณค่ะ "
    },
    {
      "message_id": 1549,
      "agent_id": 12,
      "delay": 13.382,
      "onscreen_delay": 4.97,
      "typing_delay": 8.412,
      "typing_duration": 8.412,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1550,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1551,
      "agent_id": 14,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1552,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 6.656,
      "typing_delay": 8.344,
      "typing_duration": 8.344,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1553,
      "agent_id": 12,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1554,
      "agent_id": 13,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1555,
      "agent_id": 14,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1556,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 2.626,
      "typing_delay": 12.375,
      "typing_duration": 12.375,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1557,
      "agent_id": 12,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1558,
      "agent_id": 13,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1559,
      "agent_id": 14,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1560,
      "agent_id": 15,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1561,
      "agent_id": 12,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1562,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1563,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1564,
      "agent_id": 15,
      "delay": 14.998,
      "onscreen_delay": 1.393,
      "typing_delay": 13.605,
      "typing_duration": 13.605,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1565,
      "agent_id": 12,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1566,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1567,
      "agent_id": 14,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1568,
      "agent_id": 15,
      "delay": 14.998,
      "onscreen_delay": 5.587,
      "typing_delay": 9.411,
      "typing_duration": 9.411,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1569,
      "agent_id": 12,
      "delay": 10.995,
      "onscreen_delay": 3.033,
      "typing_delay": 7.962,
      "typing_duration": 14.831,
      "wpm": 20,
      "message": "สวัสดีค่ะกลุ่มพวกเรา "
    },
    {
      "message_id": 1570,
      "agent_id": 13,
      "delay": 10.83,
      "onscreen_delay": 5.39,
      "typing_delay": 5.44,
      "typing_duration": 12.364,
      "wpm": 17,
      "message": "กลุ่ม TMB นะคะ "
    },
    {
      "message_id": 1571,
      "agent_id": 14,
      "delay": 8.363,
      "onscreen_delay": 3.895,
      "typing_delay": 4.468,
      "typing_duration": 17.391,
      "wpm": 30,
      "message": "นางสาว เสาวลักษณ์ จงวิจิตร และดิฉัน "
    },
    {
      "message_id": 1572,
      "agent_id": 15,
      "delay": 13.391,
      "onscreen_delay": 6.002,
      "typing_delay": 7.389,
      "typing_duration": 12.379,
      "wpm": 10,
      "message": "BI ที่นำ"
    },
    {
      "message_id": 1573,
      "agent_id": 12,
      "delay": 9.39,
      "onscreen_delay": 4.184,
      "typing_delay": 5.206,
      "typing_duration": 14.412,
      "wpm": 32,
      "message": "ไปใช้นะคะ นำไปใช้ในการร้องเรียน"
    },
    {
      "message_id": 1574,
      "agent_id": 13,
      "delay": 10.411,
      "onscreen_delay": 6.08,
      "typing_delay": 4.331,
      "typing_duration": 15.048,
      "wpm": 32,
      "message": "ของธนาคารค่ะ ก็คือจะมี 4 ส่วนค่ะ "
    },
    {
      "message_id": 1575,
      "agent_id": 14,
      "delay": 11.048,
      "onscreen_delay": 6.976,
      "typing_delay": 4.072,
      "typing_duration": 13.683,
      "wpm": 48,
      "message": "ส่วนแรกคือ แนวโน้มเรื่องร้องเรียนนะคะ ก็จะมี"
    },
    {
      "message_id": 1576,
      "agent_id": 15,
      "delay": 9.681,
      "onscreen_delay": 4.304,
      "typing_delay": 5.377,
      "typing_duration": 14.37,
      "wpm": 24,
      "message": "การนำเสนอการขายที่รบกวน "
    },
    {
      "message_id": 1577,
      "agent_id": 12,
      "delay": 10.369,
      "onscreen_delay": 5.475,
      "typing_delay": 4.894,
      "typing_duration": 17.248,
      "wpm": 34,
      "message": "ค่าธรรมเนียม การโอนเงิน การให้บริการค่ะ "
    },
    {
      "message_id": 1578,
      "agent_id": 13,
      "delay": 13.247,
      "onscreen_delay": 8.67,
      "typing_delay": 4.577,
      "typing_duration": 19.001,
      "wpm": 40,
      "message": "ลูกค้าที่ได้ข้อมูลไม่ถูกต้อง สิทธิประโยชน์ของลูกค้า"
    },
    {
      "message_id": 1579,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 10.813,
      "typing_delay": 4.186,
      "typing_duration": 11.542,
      "wpm": 43,
      "message": "ของลูกค้า และอื่น ๆ ค่ะ ส่วนที่ 2 "
    },
    {
      "message_id": 1580,
      "agent_id": 15,
      "delay": 10.996,
      "onscreen_delay": 6.632,
      "typing_delay": 4.364,
      "typing_duration": 15.469,
      "wpm": 37,
      "message": "ก็จะเป็น แนวโน้มสัดส่วนการร้องเรียนต่อ"
    },
    {
      "message_id": 1581,
      "agent_id": 12,
      "delay": 11.468,
      "onscreen_delay": 6.101,
      "typing_delay": 5.367,
      "typing_duration": 14.064,
      "wpm": 34,
      "message": "สิทธิต่อจำนวนผลิตภัณฑ์นั้น ๆ ค่ะ "
    },
    {
      "message_id": 1582,
      "agent_id": 13,
      "delay": 10.064,
      "onscreen_delay": 4.806,
      "typing_delay": 5.258,
      "typing_duration": 16.967,
      "wpm": 34,
      "message": "ก็จะมีการโอนเงิน และการชำระเงิน ฝากเงิน "
    },
    {
      "message_id": 1583,
      "agent_id": 14,
      "delay": 12.965,
      "onscreen_delay": 8.06,
      "typing_delay": 4.905,
      "typing_duration": 18.328,
      "wpm": 14,
      "message": "ตัดเงินบัตรเครดิต "
    },
    {
      "message_id": 1584,
      "agent_id": 15,
      "delay": 14.315,
      "onscreen_delay": 9.102,
      "typing_delay": 5.213,
      "typing_duration": 15.898,
      "wpm": 25,
      "message": "ผลิตภัณฑ์ประกันภัย สินเชื่อ"
    },
    {
      "message_id": 1585,
      "agent_id": 12,
      "delay": 11.898,
      "onscreen_delay": 7.276,
      "typing_delay": 4.622,
      "typing_duration": 13.584,
      "wpm": 33,
      "message": "เพื่อที่อยู่อาศัยค่ะ ส่วนที่ 3 "
    },
    {
      "message_id": 1586,
      "agent_id": 13,
      "delay": 9.582,
      "onscreen_delay": 3.943,
      "typing_delay": 5.639,
      "typing_duration": 14.997,
      "wpm": 33,
      "message": "เป็นการร้องเรียนที่ยุติแล้ว จำแนก"
    },
    {
      "message_id": 1587,
      "agent_id": 14,
      "delay": 10.995,
      "onscreen_delay": 6.959,
      "typing_delay": 4.036,
      "typing_duration": 11.382,
      "wpm": 40,
      "message": "ตามระยะเวลาการดำเนินค่ะ ก็จะมี"
    },
    {
      "message_id": 1588,
      "agent_id": 15,
      "delay": 7.38,
      "onscreen_delay": 1.847,
      "typing_delay": 5.533,
      "typing_duration": 17.133,
      "wpm": 18,
      "message": "ระยะเวลาไม่เกิน 1 วัน "
    },
    {
      "message_id": 1589,
      "agent_id": 12,
      "delay": 13.133,
      "onscreen_delay": 8.417,
      "typing_delay": 4.716,
      "typing_duration": 13.915,
      "wpm": 28,
      "message": "เกิน 1 วันแต่ไม่เกิน 7 วัน "
    },
    {
      "message_id": 1590,
      "agent_id": 13,
      "delay": 9.914,
      "onscreen_delay": 5.485,
      "typing_delay": 4.429,
      "typing_duration": 19.001,
      "wpm": 39,
      "message": "เกิน 8 วันแต่ไม่เกิน 15 วัน เกิน 15 วัน แต่ไม่เกิน "
    },
    {
      "message_id": 1591,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 10.033,
      "typing_delay": 4.966,
      "typing_duration": 13.84,
      "wpm": 34,
      "message": "แล้วก็เกิน 30 แต่ไม่เกิน 60 วัน"
    },
    {
      "message_id": 1592,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 6.166,
      "typing_delay": 4.832,
      "typing_duration": 10.064,
      "wpm": 25,
      "message": "ค่ะ ส่วนที่ 4 ค่ะ "
    },
    {
      "message_id": 1593,
      "agent_id": 12,
      "delay": 6.997,
      "onscreen_delay": 2.574,
      "typing_delay": 4.423,
      "typing_duration": 16.981,
      "wpm": 33,
      "message": "เป็นการร้องเรียนสูงสุด 5 ผลิตภัณฑ์แรก "
    },
    {
      "message_id": 1594,
      "agent_id": 13,
      "delay": 12.966,
      "onscreen_delay": 8.631,
      "typing_delay": 4.335,
      "typing_duration": 19,
      "wpm": 13,
      "message": "จำแนกตามระยะเวลา"
    },
    {
      "message_id": 1595,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 9.752,
      "typing_delay": 5.248,
      "typing_duration": 12.376,
      "wpm": 33,
      "message": "ยุติเรื่องที่เกิน 30 วันค่ะ "
    },
    {
      "message_id": 1596,
      "agent_id": 15,
      "delay": 10.988,
      "onscreen_delay": 5.143,
      "typing_delay": 5.845,
      "typing_duration": 13.876,
      "wpm": 28,
      "message": "ก็จะมีการโอนเงินและการชำระ "
    },
    {
      "message_id": 1597,
      "agent_id": 12,
      "delay": 9.875,
      "onscreen_delay": 4.158,
      "typing_delay": 5.717,
      "typing_duration": 12.313,
      "wpm": 18,
      "message": "ผลิตภัณฑ์อื่น ๆ "
    },
    {
      "message_id": 1598,
      "agent_id": 13,
      "delay": 8.313,
      "onscreen_delay": 4.132,
      "typing_delay": 4.181,
      "typing_duration": 17.784,
      "wpm": 34,
      "message": "เงินฝาก บัตรเครดิต ผลิตภัณฑ์ประกันภัยค่ะ "
    },
    {
      "message_id": 1599,
      "agent_id": 14,
      "delay": 13.782,
      "onscreen_delay": 8.973,
      "typing_delay": 4.809,
      "typing_duration": 9.673,
      "wpm": 31,
      "message": "ค่ะ ก็จบการนำเสนอค่ะ "
    },
    {
      "message_id": 1600,
      "agent_id": 15,
      "delay": 9.782,
      "onscreen_delay": 0.95,
      "typing_delay": 8.832,
      "typing_duration": 8.832,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1601,
      "agent_id": 12,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1602,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1603,
      "agent_id": 14,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1604,
      "agent_id": 15,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1605,
      "agent_id": 12,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1606,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1607,
      "agent_id": 14,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1608,
      "agent_id": 15,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1609,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 6.444,
      "typing_delay": 8.557,
      "typing_duration": 8.557,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1610,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1611,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 7.792,
      "typing_delay": 7.208,
      "typing_duration": 16.572,
      "wpm": 36,
      "message": "(นักศึกษา) ค่ะ สวัสดีค่ะ วันนี้ดิฉันจะมา"
    },
    {
      "message_id": 1612,
      "agent_id": 15,
      "delay": 12.57,
      "onscreen_delay": 7.983,
      "typing_delay": 4.587,
      "typing_duration": 12.666,
      "wpm": 23,
      "message": "นำเสนอ เรื่องการใช้ "
    },
    {
      "message_id": 1613,
      "agent_id": 12,
      "delay": 8.666,
      "onscreen_delay": 3.517,
      "typing_delay": 5.149,
      "typing_duration": 13.791,
      "wpm": 36,
      "message": "BI ในบริษัท RS ค่ะ มีสมาชิกดังนี้ "
    },
    {
      "message_id": 1614,
      "agent_id": 13,
      "delay": 11.582,
      "onscreen_delay": 0,
      "typing_delay": 11.582,
      "typing_duration": 19,
      "wpm": 16,
      "message": "1. นางสาวสุภาพร พงพิ"
    },
    {
      "message_id": 1615,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 9.002,
      "typing_delay": 5.997,
      "typing_duration": 14.683,
      "wpm": 20,
      "message": "ค่ะ บริษัท RS ใช้ BI "
    },
    {
      "message_id": 1616,
      "agent_id": 15,
      "delay": 10.992,
      "onscreen_delay": 6.388,
      "typing_delay": 4.604,
      "typing_duration": 16,
      "wpm": 23,
      "message": "มาเก็บรายได้รวมธุรกิจสื่อ "
    },
    {
      "message_id": 1617,
      "agent_id": 12,
      "delay": 11.999,
      "onscreen_delay": 6.821,
      "typing_delay": 5.178,
      "typing_duration": 15.174,
      "wpm": 24,
      "message": "ธุรกิจเพลง ธุรกิจกิจกรรม "
    },
    {
      "message_id": 1618,
      "agent_id": 13,
      "delay": 11.174,
      "onscreen_delay": 6.548,
      "typing_delay": 4.626,
      "typing_duration": 17.765,
      "wpm": 26,
      "message": "และยังใช้ Server IBM System และ "
    },
    {
      "message_id": 1619,
      "agent_id": 14,
      "delay": 13.765,
      "onscreen_delay": 9.482,
      "typing_delay": 4.283,
      "typing_duration": 16.68,
      "wpm": 11,
      "message": "ระบบ stallet "
    },
    {
      "message_id": 1620,
      "agent_id": 15,
      "delay": 12.675,
      "onscreen_delay": 7.043,
      "typing_delay": 5.632,
      "typing_duration": 17.947,
      "wpm": 28,
      "message": "BB2 และ BI ช่วยให้ผู้บริหารของ RS "
    },
    {
      "message_id": 1621,
      "agent_id": 12,
      "delay": 13.945,
      "onscreen_delay": 9.166,
      "typing_delay": 4.779,
      "typing_duration": 14.143,
      "wpm": 35,
      "message": "สามารถดึงข้อมูลต่าง ๆ เช่น ยอดขาย"
    },
    {
      "message_id": 1622,
      "agent_id": 13,
      "delay": 10.143,
      "onscreen_delay": 5.793,
      "typing_delay": 4.35,
      "typing_duration": 11.31,
      "wpm": 32,
      "message": "ของแต่ละอัลบั้ม ความนิยม "
    },
    {
      "message_id": 1623,
      "agent_id": 14,
      "delay": 7.309,
      "onscreen_delay": 2.081,
      "typing_delay": 5.228,
      "typing_duration": 16.062,
      "wpm": 14,
      "message": "มีศิลปินแต่ละคน "
    },
    {
      "message_id": 1624,
      "agent_id": 15,
      "delay": 12.059,
      "onscreen_delay": 7.333,
      "typing_delay": 4.726,
      "typing_duration": 18.021,
      "wpm": 30,
      "message": "จากรากฐานข้อมูลที่นำมาใช้ในการประกอบ "
    },
    {
      "message_id": 1625,
      "agent_id": 12,
      "delay": 14.021,
      "onscreen_delay": 9.266,
      "typing_delay": 4.755,
      "typing_duration": 12.251,
      "wpm": 33,
      "message": "อย่างท่วงทันทีค่ะ ขอบคุณค่ะ "
    },
    {
      "message_id": 1626,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1627,
      "agent_id": 14,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1628,
      "agent_id": 15,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1629,
      "agent_id": 12,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1630,
      "agent_id": 13,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1631,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1632,
      "agent_id": 15,
      "delay": 14.999,
      "onscreen_delay": 0.424,
      "typing_delay": 14.575,
      "typing_duration": 14.575,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1633,
      "agent_id": 12,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1634,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1635,
      "agent_id": 14,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1636,
      "agent_id": 15,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1637,
      "agent_id": 12,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1638,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1639,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1640,
      "agent_id": 15,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1641,
      "agent_id": 12,
      "delay": 14.997,
      "onscreen_delay": 1.109,
      "typing_delay": 13.888,
      "typing_duration": 13.888,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1642,
      "agent_id": 13,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1643,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 7.423,
      "typing_delay": 7.576,
      "typing_duration": 19.001,
      "wpm": 42,
      "message": "(นักศึกษา) กราบเรียนอาจารย์ที่เคารพ และสวัสดีเพื่อน ๆ"
    },
    {
      "message_id": 1644,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 10.524,
      "typing_delay": 4.476,
      "typing_duration": 15.805,
      "wpm": 37,
      "message": "ทุกคนนะคะ วันนี้กลุ่มของดิฉันจะมานำเสนอ "
    },
    {
      "message_id": 1645,
      "agent_id": 12,
      "delay": 11.803,
      "onscreen_delay": 6.483,
      "typing_delay": 5.32,
      "typing_duration": 16.538,
      "wpm": 27,
      "message": "บริษัท TOP โพลีน จำกัด (มหาชน) "
    },
    {
      "message_id": 1646,
      "agent_id": 13,
      "delay": 12.537,
      "onscreen_delay": 7.848,
      "typing_delay": 4.689,
      "typing_duration": 9.387,
      "wpm": 18,
      "message": "นะคะ ว่า BI "
    },
    {
      "message_id": 1647,
      "agent_id": 14,
      "delay": 8.537,
      "onscreen_delay": 4.366,
      "typing_delay": 4.171,
      "typing_duration": 11.911,
      "wpm": 33,
      "message": "ว่าบริษัทนี้นำ BI มาใช้กับ"
    },
    {
      "message_id": 1648,
      "agent_id": 15,
      "delay": 7.909,
      "onscreen_delay": 3.064,
      "typing_delay": 4.845,
      "typing_duration": 13.129,
      "wpm": 25,
      "message": "อะไรบ้าง ค่ะ อันดับแรก"
    },
    {
      "message_id": 1649,
      "agent_id": 12,
      "delay": 9.129,
      "onscreen_delay": 4.588,
      "typing_delay": 4.541,
      "typing_duration": 13.157,
      "wpm": 31,
      "message": "จะเป็นการใช้ปูนซีเมนต์ต่อคน"
    },
    {
      "message_id": 1650,
      "agent_id": 13,
      "delay": 9.153,
      "onscreen_delay": 4.934,
      "typing_delay": 4.219,
      "typing_duration": 13.715,
      "wpm": 21,
      "message": "ในปี 2554-2563 นะคะ "
    },
    {
      "message_id": 1651,
      "agent_id": 14,
      "delay": 9.714,
      "onscreen_delay": 3.814,
      "typing_delay": 5.9,
      "typing_duration": 11.975,
      "wpm": 25,
      "message": "ค่ะ จำนวนประชากรในปี "
    },
    {
      "message_id": 1652,
      "agent_id": 15,
      "delay": 7.974,
      "onscreen_delay": 2.478,
      "typing_delay": 5.496,
      "typing_duration": 14.479,
      "wpm": 12,
      "message": "2561 เท่ากับ "
    },
    {
      "message_id": 1653,
      "agent_id": 12,
      "delay": 10.478,
      "onscreen_delay": 5.675,
      "typing_delay": 4.803,
      "typing_duration": 12.309,
      "wpm": 18,
      "message": "66.1 ล้านคนนะคะ "
    },
    {
      "message_id": 1654,
      "agent_id": 13,
      "delay": 8.306,
      "onscreen_delay": 3.193,
      "typing_delay": 5.113,
      "typing_duration": 16.223,
      "wpm": 37,
      "message": "อันนี้ก็จะเป็นกราฟที่แสดงให้เห็นนะคะ ว่า"
    },
    {
      "message_id": 1655,
      "agent_id": 14,
      "delay": 12.221,
      "onscreen_delay": 7.892,
      "typing_delay": 4.329,
      "typing_duration": 16.378,
      "wpm": 25,
      "message": "ใช้ต่อคนต่อปี ปีละเท่าไรค่ะ "
    },
    {
      "message_id": 1656,
      "agent_id": 15,
      "delay": 12.378,
      "onscreen_delay": 4.08,
      "typing_delay": 8.298,
      "typing_duration": 8.298,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1657,
      "agent_id": 12,
      "delay": 11.125,
      "onscreen_delay": 0,
      "typing_delay": 11.125,
      "typing_duration": 11.125,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1658,
      "agent_id": 13,
      "delay": 7.124,
      "onscreen_delay": 0.952,
      "typing_delay": 6.172,
      "typing_duration": 19,
      "wpm": 21,
      "message": "ค่ะ นี่ก็จะเป็นกราฟอุปสงค์ "
    },
    {
      "message_id": 1659,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 10.352,
      "typing_delay": 4.647,
      "typing_duration": 18.176,
      "wpm": 19,
      "message": "และอุปทานนะคะ ในปี 2554 "
    },
    {
      "message_id": 1660,
      "agent_id": 15,
      "delay": 14.171,
      "onscreen_delay": 9.061,
      "typing_delay": 5.11,
      "typing_duration": 18.715,
      "wpm": 14,
      "message": "2563 ค่ะ ว่าในแต่ "
    },
    {
      "message_id": 1661,
      "agent_id": 12,
      "delay": 14.714,
      "onscreen_delay": 9.877,
      "typing_delay": 4.837,
      "typing_duration": 14.926,
      "wpm": 23,
      "message": "มีปริมาณการผลิตเท่าไหร่ "
    },
    {
      "message_id": 1662,
      "agent_id": 13,
      "delay": 10.925,
      "onscreen_delay": 6.666,
      "typing_delay": 4.259,
      "typing_duration": 16.806,
      "wpm": 28,
      "message": "แล้วก็ความต้องการในประเทศเท่าไร "
    },
    {
      "message_id": 1663,
      "agent_id": 14,
      "delay": 12.805,
      "onscreen_delay": 8.632,
      "typing_delay": 4.173,
      "typing_duration": 16.27,
      "wpm": 46,
      "message": "เป็นหน่วยต่อล้านตันนะคะ แล้วก็มีอันตราการเติบโตของ"
    },
    {
      "message_id": 1664,
      "agent_id": 15,
      "delay": 12.269,
      "onscreen_delay": 7.917,
      "typing_delay": 4.352,
      "typing_duration": 13.357,
      "wpm": 28,
      "message": "ความต้องการในประเทศ ว่าปี"
    },
    {
      "message_id": 1665,
      "agent_id": 12,
      "delay": 9.339,
      "onscreen_delay": 4.104,
      "typing_delay": 5.235,
      "typing_duration": 18.46,
      "wpm": 10,
      "message": "หนึ่งแต่ละปี"
    },
    {
      "message_id": 1666,
      "agent_id": 13,
      "delay": 14.459,
      "onscreen_delay": 8.652,
      "typing_delay": 5.807,
      "typing_duration": 12.401,
      "wpm": 27,
      "message": "มีอัตราการเติบโตเท่าไร "
    },
    {
      "message_id": 1667,
      "agent_id": 14,
      "delay": 10.457,
      "onscreen_delay": 5.705,
      "typing_delay": 4.752,
      "typing_duration": 16.928,
      "wpm": 21,
      "message": "แล้วก็มีกราฟการส่งออกของ"
    },
    {
      "message_id": 1668,
      "agent_id": 15,
      "delay": 12.928,
      "onscreen_delay": 8.359,
      "typing_delay": 4.569,
      "typing_duration": 18.018,
      "wpm": 20,
      "message": "อุตสาหกรรมปูนซีเมนต์นะคะ "
    },
    {
      "message_id": 1669,
      "agent_id": 12,
      "delay": 14.016,
      "onscreen_delay": 9.223,
      "typing_delay": 4.793,
      "typing_duration": 11.939,
      "wpm": 28,
      "message": "2563 นะคะ ว่าในแต่ละปี"
    },
    {
      "message_id": 1670,
      "agent_id": 13,
      "delay": 10.015,
      "onscreen_delay": 4.984,
      "typing_delay": 5.031,
      "typing_duration": 16.196,
      "wpm": 19,
      "message": "ในการส่งออกของปูนเม็ด "
    },
    {
      "message_id": 1671,
      "agent_id": 14,
      "delay": 12.195,
      "onscreen_delay": 8.092,
      "typing_delay": 4.103,
      "typing_duration": 18.483,
      "wpm": 24,
      "message": "มีเท่าไร และปูนซีเม็นมีเท่าไร "
    },
    {
      "message_id": 1672,
      "agent_id": 15,
      "delay": 14.481,
      "onscreen_delay": 8.743,
      "typing_delay": 5.738,
      "typing_duration": 17.845,
      "wpm": 12,
      "message": "ต่อ ล้านตันค่ะ "
    },
    {
      "message_id": 1673,
      "agent_id": 12,
      "delay": 13.845,
      "onscreen_delay": 5.413,
      "typing_delay": 8.432,
      "typing_duration": 8.432,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1674,
      "agent_id": 13,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1675,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 5.624,
      "typing_delay": 9.375,
      "typing_duration": 9.375,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1676,
      "agent_id": 15,
      "delay": 10.997,
      "onscreen_delay": 5.568,
      "typing_delay": 5.429,
      "typing_duration": 17.893,
      "wpm": 29,
      "message": "ค่ะ แล้วก็มีภาพรวมของปูนซีเมนต์นะคะ "
    },
    {
      "message_id": 1677,
      "agent_id": 12,
      "delay": 13.891,
      "onscreen_delay": 8.831,
      "typing_delay": 5.06,
      "typing_duration": 13.532,
      "wpm": 39,
      "message": "2560 นะคะ ว่ามีจำนวนบริษัทกี่บริษัท "
    },
    {
      "message_id": 1678,
      "agent_id": 13,
      "delay": 9.89,
      "onscreen_delay": 4.899,
      "typing_delay": 4.991,
      "typing_duration": 12.921,
      "wpm": 27,
      "message": "มี 7 บริษัท จำนวนโรงงาน "
    },
    {
      "message_id": 1679,
      "agent_id": 14,
      "delay": 8.92,
      "onscreen_delay": 4.4,
      "typing_delay": 4.52,
      "typing_duration": 14.953,
      "wpm": 30,
      "message": "12 โรงงาน จำนวนหมอไฟมีจำนวน 32 "
    },
    {
      "message_id": 1680,
      "agent_id": 15,
      "delay": 10.953,
      "onscreen_delay": 6.343,
      "typing_delay": 4.61,
      "typing_duration": 9.018,
      "wpm": 15,
      "message": "ขออภัยค่ะ "
    },
    {
      "message_id": 1681,
      "agent_id": 12,
      "delay": 6.952,
      "onscreen_delay": 2.009,
      "typing_delay": 4.943,
      "typing_duration": 11.951,
      "wpm": 28,
      "message": "กำลังการผลิตปูนเม็ด มี "
    },
    {
      "message_id": 1682,
      "agent_id": 13,
      "delay": 7.95,
      "onscreen_delay": 3.04,
      "typing_delay": 4.91,
      "typing_duration": 14.573,
      "wpm": 6,
      "message": "50,336 "
    },
    {
      "message_id": 1683,
      "agent_id": 14,
      "delay": 10.571,
      "onscreen_delay": 4.762,
      "typing_delay": 5.809,
      "typing_duration": 16.677,
      "wpm": 22,
      "message": "ตันนะคะ กำลังการผลิต คือ "
    },
    {
      "message_id": 1684,
      "agent_id": 15,
      "delay": 12.677,
      "onscreen_delay": 6.778,
      "typing_delay": 5.899,
      "typing_duration": 15.068,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1685,
      "agent_id": 12,
      "delay": 11.067,
      "onscreen_delay": 5.638,
      "typing_delay": 5.429,
      "typing_duration": 17.381,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1686,
      "agent_id": 13,
      "delay": 13.38,
      "onscreen_delay": 8.841,
      "typing_delay": 4.539,
      "typing_duration": 14.922,
      "wpm": 26,
      "message": "ยอดขายนะคะ เป็น 22,882 ค่ะ "
    },
    {
      "message_id": 1687,
      "agent_id": 14,
      "delay": 11.003,
      "onscreen_delay": 0,
      "typing_delay": 11.003,
      "typing_duration": 13.93,
      "wpm": 3,
      "message": "ค่ะ "
    },
    {
      "message_id": 1688,
      "agent_id": 15,
      "delay": 9.929,
      "onscreen_delay": 4.702,
      "typing_delay": 5.227,
      "typing_duration": 16.338,
      "wpm": 35,
      "message": "ขอจบการรายงานเพียงเท่านี้ค่ะ ขอบคุณค่ะ "
    },
    {
      "message_id": 1689,
      "agent_id": 12,
      "delay": 13.717,
      "onscreen_delay": 0,
      "typing_delay": 13.717,
      "typing_duration": 13.717,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1690,
      "agent_id": 13,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1691,
      "agent_id": 14,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1692,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 6.542,
      "typing_delay": 8.46,
      "typing_duration": 8.46,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1693,
      "agent_id": 12,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1694,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1695,
      "agent_id": 14,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1696,
      "agent_id": 15,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1697,
      "agent_id": 12,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1698,
      "agent_id": 13,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1699,
      "agent_id": 14,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1700,
      "agent_id": 15,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1701,
      "agent_id": 12,
      "delay": 14.999,
      "onscreen_delay": 2.233,
      "typing_delay": 12.766,
      "typing_duration": 12.766,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1702,
      "agent_id": 13,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1703,
      "agent_id": 14,
      "delay": 14.997,
      "onscreen_delay": 0.491,
      "typing_delay": 14.506,
      "typing_duration": 14.506,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1704,
      "agent_id": 15,
      "delay": 10.995,
      "onscreen_delay": 1.232,
      "typing_delay": 9.763,
      "typing_duration": 9.763,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1705,
      "agent_id": 12,
      "delay": 6.994,
      "onscreen_delay": 2.363,
      "typing_delay": 4.631,
      "typing_duration": 9.174,
      "wpm": 15,
      "message": "วันอังคาร "
    },
    {
      "message_id": 1706,
      "agent_id": 13,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1707,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 9.471,
      "typing_delay": 5.531,
      "typing_duration": 11.854,
      "wpm": 19,
      "message": "(นักศึกษา) ครับ "
    },
    {
      "message_id": 1708,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 2.309,
      "typing_delay": 8.69,
      "typing_duration": 8.69,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1709,
      "agent_id": 12,
      "delay": 6.999,
      "onscreen_delay": 1.543,
      "typing_delay": 5.456,
      "typing_duration": 12.881,
      "wpm": 30,
      "message": "หน้าเว็บผมไม่มีอะไรเลยครับ "
    },
    {
      "message_id": 1710,
      "agent_id": 13,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1711,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1712,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 6.233,
      "typing_delay": 8.767,
      "typing_duration": 8.767,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1713,
      "agent_id": 12,
      "delay": 10.997,
      "onscreen_delay": 3.406,
      "typing_delay": 7.591,
      "typing_duration": 11.589,
      "wpm": 25,
      "message": "ครับผม สวัสดีครับผม "
    },
    {
      "message_id": 1714,
      "agent_id": 13,
      "delay": 7.587,
      "onscreen_delay": 2.567,
      "typing_delay": 5.02,
      "typing_duration": 15.143,
      "wpm": 34,
      "message": "กลุ่มมหาวิทยาลัย ม. กรุงเทพ นะครับ "
    },
    {
      "message_id": 1715,
      "agent_id": 14,
      "delay": 11.143,
      "onscreen_delay": 5.086,
      "typing_delay": 6.057,
      "typing_duration": 17.602,
      "wpm": 24,
      "message": "ครับผม ม. กรุงเทพ ก็จะนำระบบ "
    },
    {
      "message_id": 1716,
      "agent_id": 15,
      "delay": 13.601,
      "onscreen_delay": 8.018,
      "typing_delay": 5.583,
      "typing_duration": 17.857,
      "wpm": 14,
      "message": "BI เข้าไปใช้ในการ"
    },
    {
      "message_id": 1717,
      "agent_id": 12,
      "delay": 13.851,
      "onscreen_delay": 8.61,
      "typing_delay": 5.241,
      "typing_duration": 14.634,
      "wpm": 26,
      "message": "ช่วยบริหารการรวบรวมข้อมูล"
    },
    {
      "message_id": 1718,
      "agent_id": 13,
      "delay": 10.633,
      "onscreen_delay": 5.275,
      "typing_delay": 5.358,
      "typing_duration": 15.025,
      "wpm": 39,
      "message": "การบริหารจัดการต่าง ๆ นะครับผม การสร้าง"
    },
    {
      "message_id": 1719,
      "agent_id": 14,
      "delay": 11.025,
      "onscreen_delay": 6.926,
      "typing_delay": 4.099,
      "typing_duration": 14.689,
      "wpm": 38,
      "message": "นโยบาย การสร้างหลักสูตรการเรียนการสอน "
    },
    {
      "message_id": 1720,
      "agent_id": 15,
      "delay": 10.689,
      "onscreen_delay": 5.87,
      "typing_delay": 4.819,
      "typing_duration": 14.13,
      "wpm": 20,
      "message": "และการทำโพลล์นะครับ "
    },
    {
      "message_id": 1721,
      "agent_id": 12,
      "delay": 10.129,
      "onscreen_delay": 5.092,
      "typing_delay": 5.037,
      "typing_duration": 9.391,
      "wpm": 24,
      "message": "และการวิเคราะห์ "
    },
    {
      "message_id": 1722,
      "agent_id": 13,
      "delay": 6.127,
      "onscreen_delay": 0.578,
      "typing_delay": 5.549,
      "typing_duration": 11.302,
      "wpm": 33,
      "message": "การวิเคราะห์แนวโน้มต่าง ๆ "
    },
    {
      "message_id": 1723,
      "agent_id": 14,
      "delay": 7.301,
      "onscreen_delay": 3.302,
      "typing_delay": 3.999,
      "typing_duration": 10.613,
      "wpm": 28,
      "message": "ของมหาวิทยาลัยนะครับ "
    },
    {
      "message_id": 1724,
      "agent_id": 15,
      "delay": 6.612,
      "onscreen_delay": 1.614,
      "typing_delay": 4.998,
      "typing_duration": 8.309,
      "wpm": 7,
      "message": "ครับ "
    },
    {
      "message_id": 1725,
      "agent_id": 12,
      "delay": 6.258,
      "onscreen_delay": 0,
      "typing_delay": 6.258,
      "typing_duration": 8.779,
      "wpm": 19,
      "message": "กลุ่มพวกเรา "
    },
    {
      "message_id": 1726,
      "agent_id": 13,
      "delay": 8.114,
      "onscreen_delay": 0,
      "typing_delay": 8.114,
      "typing_duration": 8.114,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1727,
      "agent_id": 14,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1728,
      "agent_id": 15,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1729,
      "agent_id": 12,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1730,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1731,
      "agent_id": 14,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1732,
      "agent_id": 15,
      "delay": 16.8,
      "onscreen_delay": 0,
      "typing_delay": 16.8,
      "typing_duration": 16.8,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1733,
      "agent_id": 12,
      "delay": 12.799,
      "onscreen_delay": 3.697,
      "typing_delay": 9.102,
      "typing_duration": 9.102,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1734,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1735,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 9.766,
      "typing_delay": 5.234,
      "typing_duration": 19.001,
      "wpm": 51,
      "message": "(นักศึกษา) กราบเรียนประจำวิชาที่เคารพ และสวัสดีเพื่อน ๆ ทุกคนค่ะ "
    },
    {
      "message_id": 1736,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 9.139,
      "typing_delay": 5.861,
      "typing_duration": 17.763,
      "wpm": 23,
      "message": "กลุ่มของพวกเรานะคะ มีสมาชิก "
    },
    {
      "message_id": 1737,
      "agent_id": 12,
      "delay": 13.762,
      "onscreen_delay": 8.63,
      "typing_delay": 5.132,
      "typing_duration": 14.177,
      "wpm": 16,
      "message": "1. นางสาวธิราพร "
    },
    {
      "message_id": 1738,
      "agent_id": 13,
      "delay": 10.175,
      "onscreen_delay": 4.812,
      "typing_delay": 5.363,
      "typing_duration": 17.137,
      "wpm": 21,
      "message": "2. นางสาวธัญลักษณ์ คำศีล "
    },
    {
      "message_id": 1739,
      "agent_id": 14,
      "delay": 13.121,
      "onscreen_delay": 7.511,
      "typing_delay": 5.61,
      "typing_duration": 18.654,
      "wpm": 17,
      "message": "เสนอโรงพยาบาลบำรุงราฏ "
    },
    {
      "message_id": 1740,
      "agent_id": 15,
      "delay": 14.653,
      "onscreen_delay": 10.15,
      "typing_delay": 4.503,
      "typing_duration": 11.975,
      "wpm": 33,
      "message": "มีการนำ BI ในด้านงบการเงิน "
    },
    {
      "message_id": 1741,
      "agent_id": 12,
      "delay": 10.652,
      "onscreen_delay": 2.408,
      "typing_delay": 8.244,
      "typing_duration": 8.244,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1742,
      "agent_id": 13,
      "delay": 8.29,
      "onscreen_delay": 0,
      "typing_delay": 8.29,
      "typing_duration": 8.29,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1743,
      "agent_id": 14,
      "delay": 10.025,
      "onscreen_delay": 0,
      "typing_delay": 10.025,
      "typing_duration": 12.706,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1744,
      "agent_id": 15,
      "delay": 8.704,
      "onscreen_delay": 1.92,
      "typing_delay": 6.784,
      "typing_duration": 17.892,
      "wpm": 23,
      "message": "ค่ะ ก็จะแบ่งเป็น ไตรมาสที่ 1 "
    },
    {
      "message_id": 1745,
      "agent_id": 12,
      "delay": 13.888,
      "onscreen_delay": 9.502,
      "typing_delay": 4.386,
      "typing_duration": 8.19,
      "wpm": 29,
      "message": "เช่น ไตรมาสที่ 2 "
    },
    {
      "message_id": 1746,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1747,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 6.563,
      "typing_delay": 8.437,
      "typing_duration": 8.437,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1748,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 3.288,
      "typing_delay": 7.711,
      "typing_duration": 13.412,
      "wpm": 18,
      "message": "ค่ะ ก็จะแบ่งเป็น"
    },
    {
      "message_id": 1749,
      "agent_id": 12,
      "delay": 9.411,
      "onscreen_delay": 5.096,
      "typing_delay": 4.315,
      "typing_duration": 8.192,
      "wpm": 20,
      "message": "แบบตารางค่ะ "
    },
    {
      "message_id": 1750,
      "agent_id": 13,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1751,
      "agent_id": 14,
      "delay": 14.998,
      "onscreen_delay": 9.753,
      "typing_delay": 5.245,
      "typing_duration": 15.016,
      "wpm": 23,
      "message": "ค่ะ แล้วก็นำ BI มาใช้ใน"
    },
    {
      "message_id": 1752,
      "agent_id": 15,
      "delay": 11.014,
      "onscreen_delay": 6.315,
      "typing_delay": 4.699,
      "typing_duration": 17.606,
      "wpm": 23,
      "message": "รายงานประจำปีค่ะ จะดูรายงาน"
    },
    {
      "message_id": 1753,
      "agent_id": 12,
      "delay": 13.604,
      "onscreen_delay": 9.193,
      "typing_delay": 4.411,
      "typing_duration": 12.316,
      "wpm": 33,
      "message": "ประจำปีของปี พ.ศ. 2560 นะคะ "
    },
    {
      "message_id": 1754,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1755,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 1.294,
      "typing_delay": 13.705,
      "typing_duration": 13.705,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1756,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 2.62,
      "typing_delay": 8.379,
      "typing_duration": 8.379,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1757,
      "agent_id": 12,
      "delay": 9.181,
      "onscreen_delay": 0,
      "typing_delay": 9.181,
      "typing_duration": 10.735,
      "wpm": 4,
      "message": "ค่ะ "
    },
    {
      "message_id": 1758,
      "agent_id": 13,
      "delay": 6.733,
      "onscreen_delay": 2.126,
      "typing_delay": 4.607,
      "typing_duration": 17.238,
      "wpm": 30,
      "message": "ก็จะมีแบบตาราง แล้วก็จะมีแบบกราฟค่ะ "
    },
    {
      "message_id": 1759,
      "agent_id": 14,
      "delay": 13.237,
      "onscreen_delay": 8.243,
      "typing_delay": 4.994,
      "typing_duration": 17.837,
      "wpm": 25,
      "message": "กราฟผู้ป่วยในประเทศ แล้วก็กราฟ"
    },
    {
      "message_id": 1760,
      "agent_id": 15,
      "delay": 13.836,
      "onscreen_delay": 9.238,
      "typing_delay": 4.598,
      "typing_duration": 13.882,
      "wpm": 21,
      "message": "ผู้ป่วยนอกประเทศค่ะ "
    },
    {
      "message_id": 1761,
      "agent_id": 12,
      "delay": 10.457,
      "onscreen_delay": 0,
      "typing_delay": 10.457,
      "typing_duration": 10.457,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1762,
      "agent_id": 13,
      "delay": 6.456,
      "onscreen_delay": 0.598,
      "typing_delay": 5.858,
      "typing_duration": 16.528,
      "wpm": 34,
      "message": "ค่ะ แล้วก็มีการนำ BI มาใช้ในโครงสร้าง"
    },
    {
      "message_id": 1763,
      "agent_id": 14,
      "delay": 12.528,
      "onscreen_delay": 8.453,
      "typing_delay": 4.075,
      "typing_duration": 10.793,
      "wpm": 40,
      "message": "รายได้ค่ะ ก็จะเป็นแบบตารางค่ะ "
    },
    {
      "message_id": 1764,
      "agent_id": 15,
      "delay": 10.602,
      "onscreen_delay": 0,
      "typing_delay": 10.602,
      "typing_duration": 10.602,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1765,
      "agent_id": 12,
      "delay": 6.601,
      "onscreen_delay": 0.2,
      "typing_delay": 6.401,
      "typing_duration": 11.775,
      "wpm": 20,
      "message": "มีการนำ BI มาใช้"
    },
    {
      "message_id": 1766,
      "agent_id": 13,
      "delay": 7.775,
      "onscreen_delay": 3.568,
      "typing_delay": 4.207,
      "typing_duration": 14.214,
      "wpm": 26,
      "message": "ในข้อมูลราคาหลักทรัพย์ค่ะ "
    },
    {
      "message_id": 1767,
      "agent_id": 14,
      "delay": 10.212,
      "onscreen_delay": 6.144,
      "typing_delay": 4.068,
      "typing_duration": 15.318,
      "wpm": 32,
      "message": "เป็นกราฟ ค่ะ กลุ่มของพวกเราก็ขอจบ"
    },
    {
      "message_id": 1768,
      "agent_id": 15,
      "delay": 11.318,
      "onscreen_delay": 6.311,
      "typing_delay": 5.007,
      "typing_duration": 12.567,
      "wpm": 41,
      "message": "การนำเสนอเพียงเท่านี้ค่ะ ขอบคุณค่ะ "
    },
    {
      "message_id": 1769,
      "agent_id": 12,
      "delay": 19.004,
      "onscreen_delay": 0,
      "typing_delay": 19.004,
      "typing_duration": 19.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1770,
      "agent_id": 13,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1771,
      "agent_id": 14,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1772,
      "agent_id": 15,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1773,
      "agent_id": 12,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1774,
      "agent_id": 13,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1775,
      "agent_id": 14,
      "delay": 15.481,
      "onscreen_delay": 0,
      "typing_delay": 15.481,
      "typing_duration": 15.481,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1776,
      "agent_id": 15,
      "delay": 11.478,
      "onscreen_delay": 2.942,
      "typing_delay": 8.536,
      "typing_duration": 8.536,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1777,
      "agent_id": 12,
      "delay": 7.476,
      "onscreen_delay": 1.025,
      "typing_delay": 6.451,
      "typing_duration": 13.077,
      "wpm": 22,
      "message": "กราบสวัสดีประจำวิชา"
    },
    {
      "message_id": 1778,
      "agent_id": 13,
      "delay": 9.076,
      "onscreen_delay": 4.634,
      "typing_delay": 4.442,
      "typing_duration": 12.01,
      "wpm": 36,
      "message": "ที่เคารพค่ะ กลุ่มของดิฉันนะคะ "
    },
    {
      "message_id": 1779,
      "agent_id": 14,
      "delay": 8.01,
      "onscreen_delay": 3.723,
      "typing_delay": 4.287,
      "typing_duration": 18.676,
      "wpm": 31,
      "message": "จะมานำเสนอบริษัท โออิชิ จำกัดมหาชน ค่ะ "
    },
    {
      "message_id": 1780,
      "agent_id": 15,
      "delay": 14.676,
      "onscreen_delay": 10.209,
      "typing_delay": 4.467,
      "typing_duration": 17.511,
      "wpm": 23,
      "message": "มีสมาชิกในกลุ่มดังนี้ค่ะ 1. "
    },
    {
      "message_id": 1781,
      "agent_id": 12,
      "delay": 13.51,
      "onscreen_delay": 6.694,
      "typing_delay": 6.816,
      "typing_duration": 17.396,
      "wpm": 26,
      "message": "และดิฉันนางสาวสุวรรณณา มงคลค่ะ "
    },
    {
      "message_id": 1782,
      "agent_id": 13,
      "delay": 13.395,
      "onscreen_delay": 8.196,
      "typing_delay": 5.199,
      "typing_duration": 8.251,
      "wpm": 5,
      "message": "ค่ะ "
    },
    {
      "message_id": 1783,
      "agent_id": 14,
      "delay": 9.395,
      "onscreen_delay": 1.049,
      "typing_delay": 8.346,
      "typing_duration": 8.346,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1784,
      "agent_id": 15,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1785,
      "agent_id": 12,
      "delay": 16.4,
      "onscreen_delay": 0,
      "typing_delay": 16.4,
      "typing_duration": 16.625,
      "wpm": 1,
      "message": "ฃ"
    },
    {
      "message_id": 1786,
      "agent_id": 13,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1787,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 7.405,
      "typing_delay": 7.594,
      "typing_duration": 12.788,
      "wpm": 13,
      "message": "นี้นะคะ คือ "
    },
    {
      "message_id": 1788,
      "agent_id": 15,
      "delay": 10.996,
      "onscreen_delay": 6.329,
      "typing_delay": 4.667,
      "typing_duration": 15.29,
      "wpm": 27,
      "message": "ราคาหลักทรัพย์ สามารถดูได้ใน"
    },
    {
      "message_id": 1789,
      "agent_id": 12,
      "delay": 11.29,
      "onscreen_delay": 6.231,
      "typing_delay": 5.059,
      "typing_duration": 17.303,
      "wpm": 34,
      "message": "แต่ละเดือนในรอบ 3 เดือนและ 6 เดือน 1 ปี "
    },
    {
      "message_id": 1790,
      "agent_id": 13,
      "delay": 13.302,
      "onscreen_delay": 8.881,
      "typing_delay": 4.421,
      "typing_duration": 10.407,
      "wpm": 16,
      "message": "และ 2 ปีค่ะ "
    },
    {
      "message_id": 1791,
      "agent_id": 14,
      "delay": 9.301,
      "onscreen_delay": 0.711,
      "typing_delay": 8.59,
      "typing_duration": 8.59,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1792,
      "agent_id": 15,
      "delay": 5.3,
      "onscreen_delay": 0.253,
      "typing_delay": 5.047,
      "typing_duration": 18.063,
      "wpm": 30,
      "message": "ข้อมูลสำคัญทางการเงินนะคะ จะแบ่งเป็น "
    },
    {
      "message_id": 1793,
      "agent_id": 12,
      "delay": 14.061,
      "onscreen_delay": 9.208,
      "typing_delay": 4.853,
      "typing_duration": 15.818,
      "wpm": 20,
      "message": "2 ส่วนค่ะ 52 เปอรเซ็น"
    },
    {
      "message_id": 1794,
      "agent_id": 13,
      "delay": 11.818,
      "onscreen_delay": 7.525,
      "typing_delay": 4.293,
      "typing_duration": 19.006,
      "wpm": 39,
      "message": "รายได้จากอาหาร ส่วน 48 เปอร์เซ็นต์รายได้จากเครื่อง"
    },
    {
      "message_id": 1795,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 6.739,
      "typing_delay": 8.265,
      "typing_duration": 10.617,
      "wpm": 10,
      "message": "นี้นะคะ "
    },
    {
      "message_id": 1796,
      "agent_id": 15,
      "delay": 11.004,
      "onscreen_delay": 6.493,
      "typing_delay": 4.511,
      "typing_duration": 16.362,
      "wpm": 33,
      "message": "คือสรุปมาตรฐานการเงินของในแต่ละปีค่ะ "
    },
    {
      "message_id": 1797,
      "agent_id": 12,
      "delay": 12.361,
      "onscreen_delay": 6.652,
      "typing_delay": 5.709,
      "typing_duration": 9.176,
      "wpm": 25,
      "message": "ของในแต่ละปีค่ะ "
    },
    {
      "message_id": 1798,
      "agent_id": 13,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1799,
      "agent_id": 14,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1800,
      "agent_id": 15,
      "delay": 14.998,
      "onscreen_delay": 7.497,
      "typing_delay": 7.501,
      "typing_duration": 13.301,
      "wpm": 18,
      "message": "งบการเงินนะคะ จะ"
    },
    {
      "message_id": 1801,
      "agent_id": 12,
      "delay": 10.997,
      "onscreen_delay": 6.011,
      "typing_delay": 4.986,
      "typing_duration": 15.018,
      "wpm": 19,
      "message": "แบ่งเป็นไตรมาสที่ 2 "
    },
    {
      "message_id": 1802,
      "agent_id": 13,
      "delay": 11.018,
      "onscreen_delay": 6.514,
      "typing_delay": 4.504,
      "typing_duration": 19,
      "wpm": 39,
      "message": "กับไตรมาสที่ 1 นะคะ จะยกตัวอย่างเป็นไตรมาสที่ 1 ค"
    },
    {
      "message_id": 1803,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 5.641,
      "typing_delay": 9.358,
      "typing_duration": 9.358,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1804,
      "agent_id": 15,
      "delay": 10.997,
      "onscreen_delay": 2.251,
      "typing_delay": 8.746,
      "typing_duration": 8.746,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1805,
      "agent_id": 12,
      "delay": 16.76,
      "onscreen_delay": 0,
      "typing_delay": 16.76,
      "typing_duration": 16.76,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1806,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1807,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 6.26,
      "typing_delay": 8.742,
      "typing_duration": 8.742,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1808,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 2.531,
      "typing_delay": 8.469,
      "typing_duration": 8.469,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1809,
      "agent_id": 12,
      "delay": 12.459,
      "onscreen_delay": 0,
      "typing_delay": 12.459,
      "typing_duration": 12.459,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1810,
      "agent_id": 13,
      "delay": 10.704,
      "onscreen_delay": 0,
      "typing_delay": 10.704,
      "typing_duration": 15.042,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1811,
      "agent_id": 14,
      "delay": 11.041,
      "onscreen_delay": 2.639,
      "typing_delay": 8.402,
      "typing_duration": 9.833,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1812,
      "agent_id": 15,
      "delay": 7.04,
      "onscreen_delay": 2.413,
      "typing_delay": 4.627,
      "typing_duration": 17.473,
      "wpm": 28,
      "message": "นี่คืองบแสดงฐานะทางการเงินนะคะ มี"
    },
    {
      "message_id": 1813,
      "agent_id": 12,
      "delay": 13.471,
      "onscreen_delay": 9.105,
      "typing_delay": 4.366,
      "typing_duration": 13.951,
      "wpm": 47,
      "message": "รูปแบบของตารางก็มีค่ะ ส่วนมากจะเป็นของตัวเลข"
    },
    {
      "message_id": 1814,
      "agent_id": 13,
      "delay": 9.95,
      "onscreen_delay": 4.88,
      "typing_delay": 5.07,
      "typing_duration": 8.373,
      "wpm": 5,
      "message": "ค่ะ "
    },
    {
      "message_id": 1815,
      "agent_id": 14,
      "delay": 5.948,
      "onscreen_delay": 0.113,
      "typing_delay": 5.835,
      "typing_duration": 14.028,
      "wpm": 35,
      "message": "ดิฉันขอจบการนำเสนอเพียงเท่านี้ค่ะ "
    },
    {
      "message_id": 1816,
      "agent_id": 15,
      "delay": 10.028,
      "onscreen_delay": 4.696,
      "typing_delay": 5.332,
      "typing_duration": 8.917,
      "wpm": 15,
      "message": "ขอบคุณค่ะ "
    },
    {
      "message_id": 1817,
      "agent_id": 12,
      "delay": 9.426,
      "onscreen_delay": 0,
      "typing_delay": 9.426,
      "typing_duration": 9.426,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1818,
      "agent_id": 13,
      "delay": 19.003,
      "onscreen_delay": 0,
      "typing_delay": 19.003,
      "typing_duration": 19.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1819,
      "agent_id": 14,
      "delay": 19,
      "onscreen_delay": 0,
      "typing_delay": 19,
      "typing_duration": 19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1820,
      "agent_id": 15,
      "delay": 14.998,
      "onscreen_delay": 0.905,
      "typing_delay": 14.093,
      "typing_duration": 14.093,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1821,
      "agent_id": 12,
      "delay": 11.207,
      "onscreen_delay": 0,
      "typing_delay": 11.207,
      "typing_duration": 16.248,
      "wpm": 17,
      "message": " (อาจารย์) ทุกกลุ่ม"
    },
    {
      "message_id": 1822,
      "agent_id": 13,
      "delay": 12.245,
      "onscreen_delay": 7.042,
      "typing_delay": 5.203,
      "typing_duration": 12.765,
      "wpm": 32,
      "message": "นำเสนอเสร็จแล้วนะคะ เราเห็น"
    },
    {
      "message_id": 1823,
      "agent_id": 14,
      "delay": 8.764,
      "onscreen_delay": 4.427,
      "typing_delay": 4.337,
      "typing_duration": 11.534,
      "wpm": 35,
      "message": "ไปแล้วว่า บริษัทไหนมีการใช้ "
    },
    {
      "message_id": 1824,
      "agent_id": 15,
      "delay": 7.714,
      "onscreen_delay": 0,
      "typing_delay": 7.714,
      "typing_duration": 12.39,
      "wpm": 10,
      "message": "Power BI "
    },
    {
      "message_id": 1825,
      "agent_id": 12,
      "delay": 8.389,
      "onscreen_delay": 3.652,
      "typing_delay": 4.737,
      "typing_duration": 12.771,
      "wpm": 32,
      "message": "ในการจัดการงานของบริษัทนะคะ "
    },
    {
      "message_id": 1826,
      "agent_id": 13,
      "delay": 8.77,
      "onscreen_delay": 3.874,
      "typing_delay": 4.896,
      "typing_duration": 18.193,
      "wpm": 35,
      "message": "คราวนี้คะแนนนี่ ครูมีเกณฑ์ชัดเจนในการให้นะ "
    },
    {
      "message_id": 1827,
      "agent_id": 14,
      "delay": 14.193,
      "onscreen_delay": 8.496,
      "typing_delay": 5.697,
      "typing_duration": 14.804,
      "wpm": 33,
      "message": "เราชี้ประเด็นได้ตรงจุดที่ครูให้ไป "
    },
    {
      "message_id": 1828,
      "agent_id": 15,
      "delay": 10.802,
      "onscreen_delay": 5.976,
      "typing_delay": 4.826,
      "typing_duration": 17.13,
      "wpm": 24,
      "message": "ก็คือ ไปค้นข้อมูล แล้วพบว่า "
    },
    {
      "message_id": 1829,
      "agent_id": 12,
      "delay": 13.129,
      "onscreen_delay": 8.639,
      "typing_delay": 4.49,
      "typing_duration": 13.472,
      "wpm": 43,
      "message": "รายชื่อไป จริง ๆ น่ะ เปิดช่องให้อยู่ว่า"
    },
    {
      "message_id": 1830,
      "agent_id": 13,
      "delay": 9.464,
      "onscreen_delay": 4.733,
      "typing_delay": 4.731,
      "typing_duration": 16.992,
      "wpm": 46,
      "message": "เราทำมากกว่านี้ก็ได้ คือเราไปค้นแล้วมันไม่มีใช่ไหมคะ "
    },
    {
      "message_id": 1831,
      "agent_id": 14,
      "delay": 12.991,
      "onscreen_delay": 8.919,
      "typing_delay": 4.072,
      "typing_duration": 15.357,
      "wpm": 43,
      "message": "เราก็ไปเจอข้อมูลอื่นขององค์กรอื่นที่มันมีน่ะ "
    },
    {
      "message_id": 1832,
      "agent_id": 15,
      "delay": 11.357,
      "onscreen_delay": 6.375,
      "typing_delay": 4.982,
      "typing_duration": 18.096,
      "wpm": 26,
      "message": "ข้อมูลให้เราทำอันนั้นก็ได้ พอดี "
    },
    {
      "message_id": 1833,
      "agent_id": 12,
      "delay": 14.095,
      "onscreen_delay": 9.127,
      "typing_delay": 4.968,
      "typing_duration": 12.485,
      "wpm": 38,
      "message": "ก็เลยไม่ได้ยินโจทย์ก็ตามนั้นนะคะ "
    },
    {
      "message_id": 1834,
      "agent_id": 13,
      "delay": 10.093,
      "onscreen_delay": 5.147,
      "typing_delay": 4.946,
      "typing_duration": 12.242,
      "wpm": 38,
      "message": "มันไม่ได้มีแค่นี้นะคะ มหาลัยเรา "
    },
    {
      "message_id": 1835,
      "agent_id": 14,
      "delay": 8.241,
      "onscreen_delay": 4.222,
      "typing_delay": 4.019,
      "typing_duration": 10.562,
      "wpm": 44,
      "message": "มีการใช้ Power BI เหมือนกันนะคะ "
    },
    {
      "message_id": 1836,
      "agent_id": 15,
      "delay": 6.56,
      "onscreen_delay": 1.879,
      "typing_delay": 4.681,
      "typing_duration": 19.003,
      "wpm": 40,
      "message": "ที่ครูได้ยินมานี่จะเกี่ยวกับการบริหารทางด้านการเงิน"
    },
    {
      "message_id": 1837,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 10.439,
      "typing_delay": 4.564,
      "typing_duration": 11.614,
      "wpm": 35,
      "message": "นี่ล่ะ เกี่ยวกับการตรวจเงิน "
    },
    {
      "message_id": 1838,
      "agent_id": 13,
      "delay": 11.001,
      "onscreen_delay": 6.181,
      "typing_delay": 4.82,
      "typing_duration": 17.974,
      "wpm": 44,
      "message": "โรงพยาบาลก็มีนะคะ เขาอาจจะยังไม่ได้เปิดเผยข้อมูลออกมา "
    },
    {
      "message_id": 1839,
      "agent_id": 14,
      "delay": 13.964,
      "onscreen_delay": 9.703,
      "typing_delay": 4.261,
      "typing_duration": 19,
      "wpm": 29,
      "message": "ที่เขาใช้ Power BI เพราะมันก็คือซอร์ฟ"
    },
    {
      "message_id": 1840,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 10.771,
      "typing_delay": 4.229,
      "typing_duration": 18.838,
      "wpm": 33,
      "message": "ที่ใช้ในการดึงรายงาน ข้อมูลผู้ใช้ใช้มาโชว์ "
    },
    {
      "message_id": 1841,
      "agent_id": 12,
      "delay": 14.828,
      "onscreen_delay": 10.033,
      "typing_delay": 4.795,
      "typing_duration": 10.922,
      "wpm": 38,
      "message": "ต้องการมาโชว์นั่นเองนะคะ แต่"
    },
    {
      "message_id": 1842,
      "agent_id": 13,
      "delay": 10.828,
      "onscreen_delay": 6.231,
      "typing_delay": 4.597,
      "typing_duration": 17.602,
      "wpm": 49,
      "message": "อย่างที่เราเห็นไป มันจะอยู่ในรูแบบที่อยู่ในรายงานหลายมิติ "
    },
    {
      "message_id": 1843,
      "agent_id": 14,
      "delay": 13.591,
      "onscreen_delay": 8.959,
      "typing_delay": 4.632,
      "typing_duration": 18.871,
      "wpm": 29,
      "message": "ค่อนข้างจะ Support ความต้องการผู้ใช้ "
    },
    {
      "message_id": 1844,
      "agent_id": 15,
      "delay": 14.87,
      "onscreen_delay": 10.297,
      "typing_delay": 4.573,
      "typing_duration": 11.542,
      "wpm": 8,
      "message": "ที่ใช้ "
    },
    {
      "message_id": 1845,
      "agent_id": 12,
      "delay": 10.87,
      "onscreen_delay": 6.555,
      "typing_delay": 4.315,
      "typing_duration": 12.173,
      "wpm": 38,
      "message": "กำลังฮิตโปรแกรมนี้นะคะ เขาก็เลย"
    },
    {
      "message_id": 1846,
      "agent_id": 13,
      "delay": 8.172,
      "onscreen_delay": 3.718,
      "typing_delay": 4.454,
      "typing_duration": 16.933,
      "wpm": 29,
      "message": "นิยมใช้ Power BI กัน แหล่งอ้างอิง"
    },
    {
      "message_id": 1847,
      "agent_id": 14,
      "delay": 12.93,
      "onscreen_delay": 8.505,
      "typing_delay": 4.425,
      "typing_duration": 12.49,
      "wpm": 13,
      "message": "นะคะ ตัวนี้ "
    },
    {
      "message_id": 1848,
      "agent_id": 15,
      "delay": 8.928,
      "onscreen_delay": 4.285,
      "typing_delay": 4.643,
      "typing_duration": 17.073,
      "wpm": 22,
      "message": "เดี๋ยวครูปให้สไลด์ไว้นะคะ "
    },
    {
      "message_id": 1849,
      "agent_id": 12,
      "delay": 13.073,
      "onscreen_delay": 8.693,
      "typing_delay": 4.38,
      "typing_duration": 14.861,
      "wpm": 45,
      "message": "อบรมให้ความรู้เกี่ยวกับการใช้งานโปรแกรมตัวนี้ "
    },
    {
      "message_id": 1850,
      "agent_id": 13,
      "delay": 10.858,
      "onscreen_delay": 6.449,
      "typing_delay": 4.409,
      "typing_duration": 18.606,
      "wpm": 26,
      "message": "ไม่อย่างนั้นเราก็ไปดูที่ Youtube "
    },
    {
      "message_id": 1851,
      "agent_id": 14,
      "delay": 14.604,
      "onscreen_delay": 10.64,
      "typing_delay": 3.964,
      "typing_duration": 11.315,
      "wpm": 42,
      "message": "เขาจะมีการสอนใช้งานเบื้องต้นนะคะ "
    },
    {
      "message_id": 1852,
      "agent_id": 15,
      "delay": 10.603,
      "onscreen_delay": 6.065,
      "typing_delay": 4.538,
      "typing_duration": 16.737,
      "wpm": 25,
      "message": "ก็คือใช้กับ... ใช้กับโปรแกรม "
    },
    {
      "message_id": 1853,
      "agent_id": 12,
      "delay": 12.736,
      "onscreen_delay": 7.573,
      "typing_delay": 5.163,
      "typing_duration": 14.16,
      "wpm": 21,
      "message": "Office ที่เป็น Excel "
    },
    {
      "message_id": 1854,
      "agent_id": 13,
      "delay": 10.159,
      "onscreen_delay": 5.637,
      "typing_delay": 4.522,
      "typing_duration": 14.239,
      "wpm": 31,
      "message": "นะคะ หรือใช้ Office 365 ก็ได้ "
    },
    {
      "message_id": 1855,
      "agent_id": 14,
      "delay": 10.239,
      "onscreen_delay": 5,
      "typing_delay": 5.239,
      "typing_duration": 19,
      "wpm": 32,
      "message": "Office 365 เป็นของ Microsoft เหมือนกัน แ"
    },
    {
      "message_id": 1856,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 8.385,
      "typing_delay": 6.615,
      "typing_duration": 19.001,
      "wpm": 9,
      "message": "เคยใช้งาน ฯโ"
    },
    {
      "message_id": 1857,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 10.865,
      "typing_delay": 4.135,
      "typing_duration": 11.685,
      "wpm": 37,
      "message": "เคยได้ยินไหมถามก่อน เคยไปอบรม"
    },
    {
      "message_id": 1858,
      "agent_id": 13,
      "delay": 11,
      "onscreen_delay": 6.58,
      "typing_delay": 4.42,
      "typing_duration": 12.229,
      "wpm": 32,
      "message": "ไหมค่ะ แล้วเคยได้ยินที่ไหน "
    },
    {
      "message_id": 1859,
      "agent_id": 14,
      "delay": 8.228,
      "onscreen_delay": 1.073,
      "typing_delay": 7.155,
      "typing_duration": 11.838,
      "wpm": 23,
      "message": "Office 365 คืออะไร "
    },
    {
      "message_id": 1860,
      "agent_id": 15,
      "delay": 7.837,
      "onscreen_delay": 2.267,
      "typing_delay": 5.57,
      "typing_duration": 10.838,
      "wpm": 12,
      "message": "ทราบไหมคะ "
    },
    {
      "message_id": 1861,
      "agent_id": 12,
      "delay": 6.837,
      "onscreen_delay": 1.77,
      "typing_delay": 5.067,
      "typing_duration": 19,
      "wpm": 29,
      "message": "Office 365 คืออะไร ไม่ใช่ ใช้ 365 วัน"
    },
    {
      "message_id": 1862,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 9.674,
      "typing_delay": 5.326,
      "typing_duration": 15.316,
      "wpm": 30,
      "message": "พอวันที่ 366 ใช้ไม่ได้ ไม่ใช่นะ "
    },
    {
      "message_id": 1863,
      "agent_id": 14,
      "delay": 11.309,
      "onscreen_delay": 7.166,
      "typing_delay": 4.143,
      "typing_duration": 18.068,
      "wpm": 43,
      "message": "มันมีที่มาอยู่ของ 365 นะคะ มันก็คือ Microsoft Office "
    },
    {
      "message_id": 1864,
      "agent_id": 15,
      "delay": 14.067,
      "onscreen_delay": 8.778,
      "typing_delay": 5.289,
      "typing_duration": 16.685,
      "wpm": 24,
      "message": "นี่ล่ะ แต่มันเป็นแบบออนไลน์"
    },
    {
      "message_id": 1865,
      "agent_id": 12,
      "delay": 12.684,
      "onscreen_delay": 7.862,
      "typing_delay": 4.822,
      "typing_duration": 16.128,
      "wpm": 30,
      "message": "นะคะ จะเป็นลักษณะการซื้อ License "
    },
    {
      "message_id": 1866,
      "agent_id": 13,
      "delay": 12.128,
      "onscreen_delay": 7.933,
      "typing_delay": 4.195,
      "typing_duration": 19.004,
      "wpm": 11,
      "message": "การซื้อ Licens"
    },
    {
      "message_id": 1867,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 11.056,
      "typing_delay": 3.946,
      "typing_duration": 19,
      "wpm": 36,
      "message": "จะได้ Username Password มาแล้วก็ไป Login เข้าไ"
    },
    {
      "message_id": 1868,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 10.303,
      "typing_delay": 4.697,
      "typing_duration": 9.993,
      "wpm": 11,
      "message": "เป็นของ "
    },
    {
      "message_id": 1869,
      "agent_id": 12,
      "delay": 10.998,
      "onscreen_delay": 6.376,
      "typing_delay": 4.622,
      "typing_duration": 12.698,
      "wpm": 20,
      "message": "จะเป็นแหล่งข้อมูล"
    },
    {
      "message_id": 1870,
      "agent_id": 13,
      "delay": 8.698,
      "onscreen_delay": 4.356,
      "typing_delay": 4.342,
      "typing_duration": 19.014,
      "wpm": 27,
      "message": "แล้วก็บริษัทหน่วยงาน ที่มีผู้ชำนาญ "
    },
    {
      "message_id": 1871,
      "agent_id": 14,
      "delay": 15.012,
      "onscreen_delay": 10.806,
      "typing_delay": 4.206,
      "typing_duration": 16.581,
      "wpm": 46,
      "message": "การจัดการเกี่ยวกับ BI นะคะ การสร้าง BI ให้กับองค์กร "
    },
    {
      "message_id": 1872,
      "agent_id": 15,
      "delay": 12.58,
      "onscreen_delay": 5.957,
      "typing_delay": 6.623,
      "typing_duration": 12.977,
      "wpm": 10,
      "message": "รวมถึงพวก "
    },
    {
      "message_id": 1873,
      "agent_id": 12,
      "delay": 8.976,
      "onscreen_delay": 4.163,
      "typing_delay": 4.813,
      "typing_duration": 12.104,
      "wpm": 25,
      "message": "มีแนะนำนะคะการใช้งาน "
    },
    {
      "message_id": 1874,
      "agent_id": 13,
      "delay": 8.103,
      "onscreen_delay": 3.194,
      "typing_delay": 4.909,
      "typing_duration": 18.968,
      "wpm": 26,
      "message": "โอ.เค. มีคำถามไหม เกี่ยวกับธุรกิจ "
    },
    {
      "message_id": 1875,
      "agent_id": 14,
      "delay": 14.966,
      "onscreen_delay": 8.681,
      "typing_delay": 6.285,
      "typing_duration": 15.649,
      "wpm": 42,
      "message": "Business Intelligence จริง ๆ ธุรกิจขายหมูนี่"
    },
    {
      "message_id": 1876,
      "agent_id": 15,
      "delay": 11.648,
      "onscreen_delay": 5.838,
      "typing_delay": 5.81,
      "typing_duration": 17.11,
      "wpm": 28,
      "message": "น่าสนใจนะ แต่ตอนนี้เหมือนจะล่มละ "
    },
    {
      "message_id": 1877,
      "agent_id": 12,
      "delay": 13.11,
      "onscreen_delay": 8.091,
      "typing_delay": 5.019,
      "typing_duration": 13.789,
      "wpm": 30,
      "message": "ไปตามเงินลงทุนกลับมาเสียก่อน "
    },
    {
      "message_id": 1878,
      "agent_id": 13,
      "delay": 9.789,
      "onscreen_delay": 5.395,
      "typing_delay": 4.394,
      "typing_duration": 16.719,
      "wpm": 26,
      "message": "ค่อยมาพูดถึง Power BI แล้วกัน "
    },
    {
      "message_id": 1879,
      "agent_id": 14,
      "delay": 12.718,
      "onscreen_delay": 8.301,
      "typing_delay": 4.417,
      "typing_duration": 18.095,
      "wpm": 37,
      "message": "เราเรียนอีก 2 บทนะคะ สัปดาห์หน้า สัปดาห์ถัดไป "
    },
    {
      "message_id": 1880,
      "agent_id": 15,
      "delay": 14.093,
      "onscreen_delay": 9.177,
      "typing_delay": 4.916,
      "typing_duration": 18.659,
      "wpm": 35,
      "message": "สัปดาห์หน้าเดี๋ยวค่อยคุยกันในเรื่องที่จะอบรม "
    },
    {
      "message_id": 1881,
      "agent_id": 12,
      "delay": 14.657,
      "onscreen_delay": 10.113,
      "typing_delay": 4.544,
      "typing_duration": 11.216,
      "wpm": 17,
      "message": "นะคะ ในเรื่อง "
    },
    {
      "message_id": 1882,
      "agent_id": 13,
      "delay": 10.656,
      "onscreen_delay": 5.801,
      "typing_delay": 4.855,
      "typing_duration": 19,
      "wpm": 41,
      "message": "จริง ๆ มันเป็นส่วนหนึ่งของรายวิชาหลักการเขียนโปรแรกท"
    },
    {
      "message_id": 1883,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 10.785,
      "typing_delay": 4.214,
      "typing_duration": 17.71,
      "wpm": 40,
      "message": "ซึ่งเพิ่งลองกลับกลุ่มเรา เพราะเราเคยเรียนมาแล้ว "
    },
    {
      "message_id": 1884,
      "agent_id": 15,
      "delay": 13.709,
      "onscreen_delay": 8.864,
      "typing_delay": 4.845,
      "typing_duration": 18.479,
      "wpm": 26,
      "message": "ตอนปี... หลักการเขียนโปรแกรมทนี้ "
    },
    {
      "message_id": 1885,
      "agent_id": 12,
      "delay": 14.478,
      "onscreen_delay": 9.204,
      "typing_delay": 5.274,
      "typing_duration": 9.395,
      "wpm": 22,
      "message": "ปี 1 หรือ ปี 2 "
    },
    {
      "message_id": 1886,
      "agent_id": 13,
      "delay": 10.478,
      "onscreen_delay": 6.079,
      "typing_delay": 4.399,
      "typing_duration": 13.972,
      "wpm": 35,
      "message": "ปี 2 เทอมไหน ยังจำหลักการได้ไหมคะ "
    },
    {
      "message_id": 1887,
      "agent_id": 14,
      "delay": 9.972,
      "onscreen_delay": 4.152,
      "typing_delay": 5.82,
      "typing_duration": 11.909,
      "wpm": 18,
      "message": "ใช่ อัลกอริทึม "
    },
    {
      "message_id": 1888,
      "agent_id": 15,
      "delay": 7.907,
      "onscreen_delay": 3.353,
      "typing_delay": 4.554,
      "typing_duration": 8.843,
      "wpm": 19,
      "message": "โอ.เค. นะคะ "
    },
    {
      "message_id": 1889,
      "agent_id": 12,
      "delay": 4.843,
      "onscreen_delay": 0.1,
      "typing_delay": 4.743,
      "typing_duration": 10.497,
      "wpm": 6,
      "message": "นะคะ "
    },
    {
      "message_id": 1890,
      "agent_id": 13,
      "delay": 6.495,
      "onscreen_delay": 1.897,
      "typing_delay": 4.598,
      "typing_duration": 18.754,
      "wpm": 34,
      "message": "โอ.เค. นะคะ มีคำถามไหม เดี๋ยววันอังคารหน้า"
    },
    {
      "message_id": 1891,
      "agent_id": 14,
      "delay": 14.754,
      "onscreen_delay": 10.371,
      "typing_delay": 4.383,
      "typing_duration": 16.282,
      "wpm": 34,
      "message": "ค่อยว่ากันว่า เดี๋ยวครูจะเพิ่มให้รหัส"
    },
    {
      "message_id": 1892,
      "agent_id": 15,
      "delay": 12.281,
      "onscreen_delay": 7.874,
      "typing_delay": 4.407,
      "typing_duration": 17.602,
      "wpm": 12,
      "message": "ในการเข้า Cass "
    },
    {
      "message_id": 1893,
      "agent_id": 12,
      "delay": 13.601,
      "onscreen_delay": 8.623,
      "typing_delay": 4.978,
      "typing_duration": 17.813,
      "wpm": 32,
      "message": "Google Classroom ตัวนั้นนะคะ มีสื่อให้"
    },
    {
      "message_id": 1894,
      "agent_id": 13,
      "delay": 13.804,
      "onscreen_delay": 9.19,
      "typing_delay": 4.614,
      "typing_duration": 18.052,
      "wpm": 26,
      "message": "เราอาจจะได้ไอเดียในการทำ E-pPub "
    },
    {
      "message_id": 1895,
      "agent_id": 14,
      "delay": 14.05,
      "onscreen_delay": 10.064,
      "typing_delay": 3.986,
      "typing_duration": 16.524,
      "wpm": 26,
      "message": "เพราะของครูมีทั้ง Infographic "
    },
    {
      "message_id": 1896,
      "agent_id": 15,
      "delay": 12.516,
      "onscreen_delay": 8.045,
      "typing_delay": 4.471,
      "typing_duration": 16.845,
      "wpm": 25,
      "message": "นะคะ มีวิดีโอที่ครูให้ไปแล้ว "
    },
    {
      "message_id": 1897,
      "agent_id": 12,
      "delay": 12.844,
      "onscreen_delay": 8.355,
      "typing_delay": 4.489,
      "typing_duration": 18.236,
      "wpm": 36,
      "message": "เดี๋ยวค่อยปรับ และก็มี Scap ที่เป็นงานสำเร็จ"
    },
    {
      "message_id": 1898,
      "agent_id": 13,
      "delay": 14.236,
      "onscreen_delay": 10.018,
      "typing_delay": 4.218,
      "typing_duration": 17.439,
      "wpm": 30,
      "message": "แล้ว Export ออกมา เผื่อเราได้ไอเดีย"
    },
    {
      "message_id": 1899,
      "agent_id": 14,
      "delay": 13.438,
      "onscreen_delay": 9.108,
      "typing_delay": 4.33,
      "typing_duration": 13.585,
      "wpm": 23,
      "message": "ว่า อ๋อ จริง ๆ ง่าย ๆ "
    },
    {
      "message_id": 1900,
      "agent_id": 15,
      "delay": 9.583,
      "onscreen_delay": 4.943,
      "typing_delay": 4.64,
      "typing_duration": 17.978,
      "wpm": 25,
      "message": "ฝึกการคิดตามหลักอัลกอริทึมนะคะ "
    },
    {
      "message_id": 1901,
      "agent_id": 12,
      "delay": 13.977,
      "onscreen_delay": 9.454,
      "typing_delay": 4.523,
      "typing_duration": 12.788,
      "wpm": 38,
      "message": "มี 3 แบบนะคะ ก็คือมี แบบตามลำดับ "
    },
    {
      "message_id": 1902,
      "agent_id": 13,
      "delay": 9.977,
      "onscreen_delay": 5.994,
      "typing_delay": 3.983,
      "typing_duration": 15.061,
      "wpm": 34,
      "message": "แบบการตัดสินใจ และการทำงานแบบวนรอบ "
    },
    {
      "message_id": 1903,
      "agent_id": 14,
      "delay": 11.057,
      "onscreen_delay": 6.721,
      "typing_delay": 4.336,
      "typing_duration": 14.601,
      "wpm": 43,
      "message": "3 เรื่องนี้มันยากไหม มันไม่ยากถ้าเราเข้าใจ "
    },
    {
      "message_id": 1904,
      "agent_id": 15,
      "delay": 10.6,
      "onscreen_delay": 5.827,
      "typing_delay": 4.773,
      "typing_duration": 16.442,
      "wpm": 32,
      "message": "เข้าใจหลักการของมัน ว่าลำดับคืออะไร "
    },
    {
      "message_id": 1905,
      "agent_id": 12,
      "delay": 12.44,
      "onscreen_delay": 5.441,
      "typing_delay": 6.999,
      "typing_duration": 13.782,
      "wpm": 14,
      "message": "และก็การทำงาo"
    },
    {
      "message_id": 1906,
      "agent_id": 13,
      "delay": 9.77,
      "onscreen_delay": 5.727,
      "typing_delay": 4.043,
      "typing_duration": 15.579,
      "wpm": 36,
      "message": "แบบ Loop ทำงานอย่างไร ที่ครูให้นำเสนอ"
    },
    {
      "message_id": 1907,
      "agent_id": 14,
      "delay": 11.575,
      "onscreen_delay": 7.511,
      "typing_delay": 4.064,
      "typing_duration": 13.559,
      "wpm": 41,
      "message": "รูปแบบตัวนี้ไป เพราะว่า มองว่ามันเป็น"
    },
    {
      "message_id": 1908,
      "agent_id": 15,
      "delay": 9.559,
      "onscreen_delay": 4.923,
      "typing_delay": 4.636,
      "typing_duration": 19,
      "wpm": 32,
      "message": "เรื่องง่าย แต่เราจะไม่เข้าใจอย่างลึกซึ้ง "
    },
    {
      "message_id": 1909,
      "agent_id": 12,
      "delay": 14.998,
      "onscreen_delay": 9.572,
      "typing_delay": 5.426,
      "typing_duration": 15.198,
      "wpm": 24,
      "message": "ว่า Alorithm แต่ละแบบน่ะ"
    },
    {
      "message_id": 1910,
      "agent_id": 13,
      "delay": 11.192,
      "onscreen_delay": 6.518,
      "typing_delay": 4.674,
      "typing_duration": 10.607,
      "wpm": 28,
      "message": "มันทำอย่างไร เราจะไป"
    },
    {
      "message_id": 1911,
      "agent_id": 14,
      "delay": 7.176,
      "onscreen_delay": 2.434,
      "typing_delay": 4.742,
      "typing_duration": 10.602,
      "wpm": 31,
      "message": "มุ่งเน้นที่การโค้ดนะคะ "
    },
    {
      "message_id": 1912,
      "agent_id": 15,
      "delay": 6.602,
      "onscreen_delay": 2.252,
      "typing_delay": 4.35,
      "typing_duration": 16.76,
      "wpm": 34,
      "message": "ไปมุ่งเน้นที่รูปแบบการเขียนโปรแกรมนะคะ "
    },
    {
      "message_id": 1913,
      "agent_id": 12,
      "delay": 12.76,
      "onscreen_delay": 8.053,
      "typing_delay": 4.707,
      "typing_duration": 12.621,
      "wpm": 42,
      "message": "จริง ๆ แล้วควรจะมุ่งเน้นไปที่การคิด "
    },
    {
      "message_id": 1914,
      "agent_id": 13,
      "delay": 8.759,
      "onscreen_delay": 3.946,
      "typing_delay": 4.813,
      "typing_duration": 16.742,
      "wpm": 27,
      "message": "รู้หลักการคิดแบบนี้ไหม มากกว่า "
    },
    {
      "message_id": 1915,
      "agent_id": 14,
      "delay": 12.741,
      "onscreen_delay": 8.372,
      "typing_delay": 4.369,
      "typing_duration": 19.001,
      "wpm": 17,
      "message": "พอเราไปห่วงเรื่อง Syse"
    },
    {
      "message_id": 1916,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 10.751,
      "typing_delay": 4.249,
      "typing_duration": 11.884,
      "wpm": 11,
      "message": "มัน Error "
    },
    {
      "message_id": 1917,
      "agent_id": 12,
      "delay": 10.993,
      "onscreen_delay": 6.672,
      "typing_delay": 4.321,
      "typing_duration": 16.284,
      "wpm": 41,
      "message": "เกี่ยวกับการเขียนโปรแกรม ถือเป็นการอบรมเพิ่ม "
    },
    {
      "message_id": 1918,
      "agent_id": 13,
      "delay": 12.283,
      "onscreen_delay": 6.455,
      "typing_delay": 5.828,
      "typing_duration": 15.355,
      "wpm": 20,
      "message": "ก่อนที่เราจะไปฝึกงาน"
    },
    {
      "message_id": 1919,
      "agent_id": 14,
      "delay": 11.354,
      "onscreen_delay": 7.076,
      "typing_delay": 4.278,
      "typing_duration": 12.963,
      "wpm": 43,
      "message": "เพียงนี้นะคะ ในการแก้ปัญหาในชีวิตด้วย "
    },
    {
      "message_id": 1920,
      "agent_id": 15,
      "delay": 8.963,
      "onscreen_delay": 4.202,
      "typing_delay": 4.761,
      "typing_duration": 17.26,
      "wpm": 32,
      "message": "เราไปฝึกงานเราก็จะเจออะไรอีกหลายอย่าง "
    },
    {
      "message_id": 1921,
      "agent_id": 12,
      "delay": 13.259,
      "onscreen_delay": 7.338,
      "typing_delay": 5.921,
      "typing_duration": 11.296,
      "wpm": 32,
      "message": "จากปัญหานี้ สถานการณ์นี้"
    },
    {
      "message_id": 1922,
      "agent_id": 13,
      "delay": 9.259,
      "onscreen_delay": 5.258,
      "typing_delay": 4.001,
      "typing_duration": 19.001,
      "wpm": 34,
      "message": "ราควรแก้ปัญหาอย่างไร บางสถาการณ์มันแก้ปัญหา"
    },
    {
      "message_id": 1923,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 10.618,
      "typing_delay": 4.382,
      "typing_duration": 17.408,
      "wpm": 37,
      "message": "รูปแบบเดียวนะคะ แต่บางเรื่องจะมีทางเลือกให้"
    },
    {
      "message_id": 1924,
      "agent_id": 15,
      "delay": 13.407,
      "onscreen_delay": 9.057,
      "typing_delay": 4.35,
      "typing_duration": 14.911,
      "wpm": 40,
      "message": "อย่างนี้ค่ะ เราก็เอาไปปรับใช้นะ มีใครถาม"
    },
    {
      "message_id": 1925,
      "agent_id": 12,
      "delay": 10.911,
      "onscreen_delay": 5.649,
      "typing_delay": 5.262,
      "typing_duration": 9.229,
      "wpm": 16,
      "message": "อะไรอีกไหม "
    },
    {
      "message_id": 1926,
      "agent_id": 13,
      "delay": 6.909,
      "onscreen_delay": 2.979,
      "typing_delay": 3.93,
      "typing_duration": 15.645,
      "wpm": 35,
      "message": "ไม่มี โอ.เค. ค่ะ เจอกันอาทิตย์หน้าค่ะ "
    },
    {
      "message_id": 1927,
      "agent_id": 14,
      "delay": 19.001,
      "onscreen_delay": 0,
      "typing_delay": 19.001,
      "typing_duration": 19.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1928,
      "agent_id": 15,
      "delay": 14.999,
      "onscreen_delay": 10.091,
      "typing_delay": 4.908,
      "typing_duration": 14.349,
      "wpm": 20,
      "message": "[สิ้นสุดการถอดความ] "
    },
    {
      "message_id": 1929,
      "agent_id": 12,
      "delay": 10.998,
      "onscreen_delay": 0.445,
      "typing_delay": 10.553,
      "typing_duration": 10.553,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1930,
      "agent_id": 13,
      "delay": 19.002,
      "onscreen_delay": 0,
      "typing_delay": 19.002,
      "typing_duration": 19.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1931,
      "agent_id": 14,
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