{
  "average_delay": 12.072,
  "average_delay_with_out_empty_turn": 8.849,
  "average_onscreen_delay": 1.567,
  "average_typing_delay": 10.505,
  "average_typing_duration": 11.946,
  "average_wpm": 6,
  "average_wpm_with_out_empty_turn": 33,
  "agents": [
    {
      "agent_id": 12,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_onscreen_delay": 0,
      "average_typing_delay": 0,
      "average_typing_duration": 0,
      "average_wpm": 0,
      "average_wpm_with_out_empty_turn": 0
    },
    {
      "agent_id": 13,
      "average_delay": 11.803,
      "average_delay_with_out_empty_turn": 9.235,
      "average_onscreen_delay": 1.089,
      "average_typing_delay": 10.714,
      "average_typing_duration": 11.448,
      "average_wpm": 5,
      "average_wpm_with_out_empty_turn": 36
    },
    {
      "agent_id": 14,
      "average_delay": 12.801,
      "average_delay_with_out_empty_turn": 8.569,
      "average_onscreen_delay": 1.286,
      "average_typing_delay": 11.515,
      "average_typing_duration": 12.888,
      "average_wpm": 5,
      "average_wpm_with_out_empty_turn": 31
    },
    {
      "agent_id": 15,
      "average_delay": 10.678,
      "average_delay_with_out_empty_turn": 8.671,
      "average_onscreen_delay": 2.919,
      "average_typing_delay": 7.758,
      "average_typing_duration": 11.014,
      "average_wpm": 10,
      "average_wpm_with_out_empty_turn": 30
    },
    {
      "agent_id": 16,
      "average_delay": 13.052,
      "average_delay_with_out_empty_turn": 9.134,
      "average_onscreen_delay": 1.006,
      "average_typing_delay": 12.046,
      "average_typing_duration": 12.507,
      "average_wpm": 6,
      "average_wpm_with_out_empty_turn": 41
    }
  ],
  "messages": [
    {
      "message_id": 0,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1,
      "agent_id": 16,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 2,
      "agent_id": 13,
      "delay": 10.996,
      "onscreen_delay": 7.036,
      "typing_delay": 3.96,
      "typing_duration": 6.459,
      "wpm": 33,
      "message": "ชัดเจนใช่ไหมคะ "
    },
    {
      "message_id": 3,
      "agent_id": 14,
      "delay": 6.993,
      "onscreen_delay": 1.189,
      "typing_delay": 5.804,
      "typing_duration": 5.804,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 4,
      "agent_id": 15,
      "delay": 2.992,
      "onscreen_delay": 0.474,
      "typing_delay": 2.518,
      "typing_duration": 15,
      "wpm": 37,
      "message": "เสียงเบาไหมคะ // เสียงเบานิดหนึ่งครับ"
    },
    {
      "message_id": 5,
      "agent_id": 16,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 6,
      "agent_id": 13,
      "delay": 11.003,
      "onscreen_delay": 10.055,
      "typing_delay": 0.948,
      "typing_duration": 4.63,
      "wpm": 36,
      "message": "สักครู่นะคะ "
    },
    {
      "message_id": 7,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 8,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 9,
      "agent_id": 16,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 10,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 11,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 12,
      "agent_id": 15,
      "delay": 12.715,
      "onscreen_delay": 0,
      "typing_delay": 12.715,
      "typing_duration": 12.715,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 13,
      "agent_id": 16,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 14,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 15,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 8.665,
      "typing_delay": 2.335,
      "typing_duration": 12.738,
      "wpm": 27,
      "message": "ครับ ตอนนี้โอ.เค. ไหมคะ "
    },
    {
      "message_id": 16,
      "agent_id": 15,
      "delay": 8.736,
      "onscreen_delay": 5.682,
      "typing_delay": 3.054,
      "typing_duration": 15.002,
      "wpm": 29,
      "message": "// ครับ ดีกว่าเดิมนิดหนึ่งครั"
    },
    {
      "message_id": 17,
      "agent_id": 16,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 18,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 19,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 20,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 21,
      "agent_id": 16,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 22,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 23,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 24,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 5.534,
      "typing_delay": 5.464,
      "typing_duration": 5.464,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 25,
      "agent_id": 16,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 26,
      "agent_id": 13,
      "delay": 15.005,
      "onscreen_delay": 0,
      "typing_delay": 15.005,
      "typing_duration": 15.005,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 27,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 28,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 9.434,
      "typing_delay": 1.566,
      "typing_duration": 14.185,
      "wpm": 27,
      "message": "ครับ // ที่นู้นฝนตกไหมครับ "
    },
    {
      "message_id": 29,
      "agent_id": 16,
      "delay": 10.183,
      "onscreen_delay": 6.422,
      "typing_delay": 3.761,
      "typing_duration": 8.418,
      "wpm": 46,
      "message": "อ๋อ ตอนนี้เสียงเบากว่าเดิม"
    },
    {
      "message_id": 30,
      "agent_id": 13,
      "delay": 6.182,
      "onscreen_delay": 4.513,
      "typing_delay": 1.669,
      "typing_duration": 7.254,
      "wpm": 54,
      "message": "ตอนนี้เสียงเบากว่าเดิมครับ "
    },
    {
      "message_id": 31,
      "agent_id": 14,
      "delay": 4.735,
      "onscreen_delay": 0,
      "typing_delay": 4.735,
      "typing_duration": 4.735,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 32,
      "agent_id": 15,
      "delay": 5.424,
      "onscreen_delay": 0,
      "typing_delay": 5.424,
      "typing_duration": 5.424,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 33,
      "agent_id": 16,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 34,
      "agent_id": 13,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 35,
      "agent_id": 14,
      "delay": 11.003,
      "onscreen_delay": 6.661,
      "typing_delay": 4.342,
      "typing_duration": 10.637,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 36,
      "agent_id": 15,
      "delay": 7,
      "onscreen_delay": 5.104,
      "typing_delay": 1.896,
      "typing_duration": 13.759,
      "wpm": 39,
      "message": "// ตอนนี้ยังเบาอยู่ไหมครับ // ตอนนี้"
    },
    {
      "message_id": 37,
      "agent_id": 16,
      "delay": 9.754,
      "onscreen_delay": 8.139,
      "typing_delay": 1.615,
      "typing_duration": 4.397,
      "wpm": 68,
      "message": "เหมือนจะเท่าเมื่อกี้"
    },
    {
      "message_id": 38,
      "agent_id": 13,
      "delay": 5.754,
      "onscreen_delay": 1.637,
      "typing_delay": 4.117,
      "typing_duration": 4.117,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 39,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 40,
      "agent_id": 15,
      "delay": 11.002,
      "onscreen_delay": 8.716,
      "typing_delay": 2.286,
      "typing_duration": 7.503,
      "wpm": 28,
      "message": "สักครู่นะคะ // "
    },
    {
      "message_id": 41,
      "agent_id": 16,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 42,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 43,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 44,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 5.585,
      "typing_delay": 5.414,
      "typing_duration": 5.414,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 45,
      "agent_id": 16,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 46,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 47,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 48,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 7.3,
      "typing_delay": 3.699,
      "typing_duration": 10.362,
      "wpm": 17,
      "message": "[เสียงดนตรี]"
    },
    {
      "message_id": 49,
      "agent_id": 16,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 50,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 51,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 52,
      "agent_id": 15,
      "delay": 11.001,
      "onscreen_delay": 6.486,
      "typing_delay": 4.515,
      "typing_duration": 4.515,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 53,
      "agent_id": 16,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 54,
      "agent_id": 13,
      "delay": 15.01,
      "onscreen_delay": 0,
      "typing_delay": 15.01,
      "typing_duration": 15.01,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 55,
      "agent_id": 14,
      "delay": 11.007,
      "onscreen_delay": 6.802,
      "typing_delay": 4.205,
      "typing_duration": 11.031,
      "wpm": 22,
      "message": "โอ.เค. ขึ้นไหมคะ "
    },
    {
      "message_id": 56,
      "agent_id": 15,
      "delay": 7.029,
      "onscreen_delay": 2.14,
      "typing_delay": 4.889,
      "typing_duration": 15.001,
      "wpm": 29,
      "message": "// ครับผม โอ.เค. ขึ้นกว่าเดิม "
    },
    {
      "message_id": 57,
      "agent_id": 16,
      "delay": 10.999,
      "onscreen_delay": 8.421,
      "typing_delay": 2.578,
      "typing_duration": 6.977,
      "wpm": 52,
      "message": "เพราะว่ามันสุดได้เท่านี้ "
    },
    {
      "message_id": 58,
      "agent_id": 13,
      "delay": 6.997,
      "onscreen_delay": 6.181,
      "typing_delay": 0.816,
      "typing_duration": 4.279,
      "wpm": 11,
      "message": "ค่ะ "
    },
    {
      "message_id": 59,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 60,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 6.348,
      "typing_delay": 4.652,
      "typing_duration": 4.652,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 61,
      "agent_id": 16,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 62,
      "agent_id": 13,
      "delay": 10.997,
      "onscreen_delay": 9.797,
      "typing_delay": 1.2,
      "typing_duration": 12.385,
      "wpm": 44,
      "message": "ค่ะ อย่างนั้นเดี๋ยวหนูลองวางสาย แล้ว"
    },
    {
      "message_id": 63,
      "agent_id": 14,
      "delay": 8.382,
      "onscreen_delay": 8.127,
      "typing_delay": 0.255,
      "typing_duration": 5.801,
      "wpm": 57,
      "message": "โทรใหม่นะคะ // ได้ครับ "
    },
    {
      "message_id": 64,
      "agent_id": 15,
      "delay": 4.815,
      "onscreen_delay": 0,
      "typing_delay": 4.815,
      "typing_duration": 4.815,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 65,
      "agent_id": 16,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 66,
      "agent_id": 13,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 67,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 68,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 69,
      "agent_id": 16,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 70,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 71,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 72,
      "agent_id": 15,
      "delay": 11.001,
      "onscreen_delay": 5.851,
      "typing_delay": 5.15,
      "typing_duration": 15.001,
      "wpm": 11,
      "message": "[เสียงสัญญา"
    },
    {
      "message_id": 73,
      "agent_id": 16,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 74,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 75,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 76,
      "agent_id": 15,
      "delay": 11.001,
      "onscreen_delay": 5.655,
      "typing_delay": 5.346,
      "typing_duration": 8.625,
      "wpm": 21,
      "message": "// ฮัลโหลค่ะ "
    },
    {
      "message_id": 77,
      "agent_id": 16,
      "delay": 6.999,
      "onscreen_delay": 2.13,
      "typing_delay": 4.869,
      "typing_duration": 5.232,
      "wpm": 6,
      "message": ".."
    },
    {
      "message_id": 78,
      "agent_id": 13,
      "delay": 4.925,
      "onscreen_delay": 0,
      "typing_delay": 4.925,
      "typing_duration": 4.925,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 79,
      "agent_id": 14,
      "delay": 1.456,
      "onscreen_delay": 0,
      "typing_delay": 1.456,
      "typing_duration": 11.622,
      "wpm": 35,
      "message": "ชัดเจนนะคะ // ชัดเจนครับ // "
    },
    {
      "message_id": 80,
      "agent_id": 15,
      "delay": 7.62,
      "onscreen_delay": 6.514,
      "typing_delay": 1.106,
      "typing_duration": 11.736,
      "wpm": 46,
      "message": "เสียงสะท้อนไหมคะ // ไม่สะท้อนครับ // "
    },
    {
      "message_id": 81,
      "agent_id": 16,
      "delay": 7.736,
      "onscreen_delay": 6.273,
      "typing_delay": 1.463,
      "typing_duration": 4.467,
      "wpm": 34,
      "message": "โอ.เค. ค่ะ "
    },
    {
      "message_id": 82,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 83,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 84,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 1.507,
      "typing_delay": 9.491,
      "typing_duration": 9.491,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 85,
      "agent_id": 16,
      "delay": 6.998,
      "onscreen_delay": 1.817,
      "typing_delay": 5.181,
      "typing_duration": 5.181,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 86,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 87,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 88,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 5.236,
      "typing_delay": 5.763,
      "typing_duration": 5.763,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 89,
      "agent_id": 16,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 90,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 91,
      "agent_id": 14,
      "delay": 10.998,
      "onscreen_delay": 5.716,
      "typing_delay": 5.282,
      "typing_duration": 9.981,
      "wpm": 14,
      "message": "ฮัลโหลค่ะ "
    },
    {
      "message_id": 92,
      "agent_id": 15,
      "delay": 6.996,
      "onscreen_delay": 4.751,
      "typing_delay": 2.245,
      "typing_duration": 15.006,
      "wpm": 43,
      "message": "// ครับ // ตอนนี้ระบบน่าจะเหมือนเดิมแล้วค่ะ "
    },
    {
      "message_id": 93,
      "agent_id": 16,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 94,
      "agent_id": 13,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 95,
      "agent_id": 14,
      "delay": 15.006,
      "onscreen_delay": 0,
      "typing_delay": 15.006,
      "typing_duration": 15.006,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 96,
      "agent_id": 15,
      "delay": 11.006,
      "onscreen_delay": 0.021,
      "typing_delay": 10.985,
      "typing_duration": 10.985,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 97,
      "agent_id": 16,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 98,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 99,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 100,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 101,
      "agent_id": 16,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 102,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 103,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 104,
      "agent_id": 15,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 105,
      "agent_id": 16,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 106,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 107,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 108,
      "agent_id": 15,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 109,
      "agent_id": 16,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 110,
      "agent_id": 13,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 111,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 112,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 113,
      "agent_id": 16,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 114,
      "agent_id": 13,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 115,
      "agent_id": 14,
      "delay": 15.005,
      "onscreen_delay": 0,
      "typing_delay": 15.005,
      "typing_duration": 15.005,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 116,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 117,
      "agent_id": 16,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 118,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 119,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 120,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 121,
      "agent_id": 16,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 122,
      "agent_id": 13,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 123,
      "agent_id": 14,
      "delay": 11.002,
      "onscreen_delay": 3.997,
      "typing_delay": 7.005,
      "typing_duration": 7.005,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 124,
      "agent_id": 15,
      "delay": 7,
      "onscreen_delay": 3.997,
      "typing_delay": 3.003,
      "typing_duration": 3.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 125,
      "agent_id": 16,
      "delay": 3.004,
      "onscreen_delay": 0,
      "typing_delay": 3.004,
      "typing_duration": 3.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 126,
      "agent_id": 13,
      "delay": -1.002,
      "onscreen_delay": 0,
      "typing_delay": -1.002,
      "typing_duration": -1.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 127,
      "agent_id": 14,
      "delay": 3.003,
      "onscreen_delay": 0,
      "typing_delay": 3.003,
      "typing_duration": 3.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 128,
      "agent_id": 13,
      "delay": 3.002,
      "onscreen_delay": 0,
      "typing_delay": 3.002,
      "typing_duration": 3.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 129,
      "agent_id": 13,
      "delay": 3.001,
      "onscreen_delay": 0,
      "typing_delay": 3.001,
      "typing_duration": 3.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 130,
      "agent_id": 13,
      "delay": 3.003,
      "onscreen_delay": 0,
      "typing_delay": 3.003,
      "typing_duration": 3.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 131,
      "agent_id": 15,
      "delay": 0.002,
      "onscreen_delay": 0,
      "typing_delay": 0.002,
      "typing_duration": 0.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 132,
      "agent_id": 16,
      "delay": 0,
      "onscreen_delay": 0,
      "typing_delay": 0,
      "typing_duration": 0,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 132,
      "agent_id": 13,
      "delay": 0.004,
      "onscreen_delay": 0,
      "typing_delay": 0.004,
      "typing_duration": 0.004,
      "wpm": 0,
      "message": ""
    }
  ]
}