{
  "average_delay": 8.557,
  "average_delay_with_out_empty_turn": 6.043,
  "average_onscreen_delay": 3.042,
  "average_typing_delay": 5.515,
  "average_typing_duration": 10.362,
  "average_wpm": 25,
  "average_wpm_with_out_empty_turn": 42,
  "agents": [
    {
      "agent_id": 12,
      "average_delay": 9.105,
      "average_delay_with_out_empty_turn": 6.877,
      "average_onscreen_delay": 3.527,
      "average_typing_delay": 5.578,
      "average_typing_duration": 9.829,
      "average_wpm": 29,
      "average_wpm_with_out_empty_turn": 47
    },
    {
      "agent_id": 13,
      "average_delay": 8.395,
      "average_delay_with_out_empty_turn": 5.42,
      "average_onscreen_delay": 2.545,
      "average_typing_delay": 5.85,
      "average_typing_duration": 10.709,
      "average_wpm": 21,
      "average_wpm_with_out_empty_turn": 37
    },
    {
      "agent_id": 14,
      "average_delay": 8.689,
      "average_delay_with_out_empty_turn": 6.01,
      "average_onscreen_delay": 2.995,
      "average_typing_delay": 5.693,
      "average_typing_duration": 10.361,
      "average_wpm": 27,
      "average_wpm_with_out_empty_turn": 47
    },
    {
      "agent_id": 15,
      "average_delay": 8.042,
      "average_delay_with_out_empty_turn": 5.809,
      "average_onscreen_delay": 3.109,
      "average_typing_delay": 4.933,
      "average_typing_duration": 10.542,
      "average_wpm": 21,
      "average_wpm_with_out_empty_turn": 35
    },
    {
      "agent_id": 16,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_onscreen_delay": 0,
      "average_typing_delay": 0,
      "average_typing_duration": 0,
      "average_wpm": 0,
      "average_wpm_with_out_empty_turn": 0
    }
  ],
  "messages": [
    {
      "message_id": 0,
      "agent_id": 15,
      "delay": 15.005,
      "onscreen_delay": 0,
      "typing_delay": 15.005,
      "typing_duration": 15.005,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 2,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 3,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 4,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 1.385,
      "typing_delay": 9.614,
      "typing_duration": 9.614,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 5,
      "agent_id": 12,
      "delay": 6.998,
      "onscreen_delay": 2.458,
      "typing_delay": 4.54,
      "typing_duration": 10.063,
      "wpm": 39,
      "message": "(อาจารย์) โอ.เค. สวัสดีค่ะ "
    },
    {
      "message_id": 6,
      "agent_id": 13,
      "delay": 7.235,
      "onscreen_delay": 0,
      "typing_delay": 7.235,
      "typing_duration": 10.701,
      "wpm": 13,
      "message": "สวัสดีค่ะ "
    },
    {
      "message_id": 7,
      "agent_id": 14,
      "delay": 6.699,
      "onscreen_delay": 6.624,
      "typing_delay": 0.075,
      "typing_duration": 12.852,
      "wpm": 42,
      "message": "ได้ยินไหมคะ (ล่าม) เสียงเบามากเลยค่ะ "
    },
    {
      "message_id": 8,
      "agent_id": 15,
      "delay": 8.851,
      "onscreen_delay": 2.391,
      "typing_delay": 6.46,
      "typing_duration": 11.354,
      "wpm": 22,
      "message": "(อาจารย์) ปรับ... "
    },
    {
      "message_id": 9,
      "agent_id": 12,
      "delay": 7.353,
      "onscreen_delay": 5.914,
      "typing_delay": 1.439,
      "typing_duration": 7.801,
      "wpm": 38,
      "message": "ล่ามต้องปรับเสียงค่ะ "
    },
    {
      "message_id": 10,
      "agent_id": 13,
      "delay": 3.799,
      "onscreen_delay": 1.077,
      "typing_delay": 2.722,
      "typing_duration": 5.889,
      "wpm": 38,
      "message": "ได้ยินหรือยังคะ "
    },
    {
      "message_id": 11,
      "agent_id": 14,
      "delay": 1.887,
      "onscreen_delay": 1.235,
      "typing_delay": 0.652,
      "typing_duration": 14.069,
      "wpm": 66,
      "message": "(ล่าม) สักครู่นะคะ (อาจารย์) ทางนี้ก็ไม่ได้ยินทางโน้นเหมือนกัน "
    },
    {
      "message_id": 12,
      "agent_id": 15,
      "delay": 11.989,
      "onscreen_delay": 0,
      "typing_delay": 11.989,
      "typing_duration": 11.989,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 13,
      "agent_id": 12,
      "delay": 7.986,
      "onscreen_delay": 3.472,
      "typing_delay": 4.514,
      "typing_duration": 4.514,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 14,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 15,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 16,
      "agent_id": 15,
      "delay": 10.991,
      "onscreen_delay": 9.469,
      "typing_delay": 1.522,
      "typing_duration": 13.944,
      "wpm": 38,
      "message": "(อาจารย์) สวัสดีค่ะ ได้ยินหรือยังคะ "
    },
    {
      "message_id": 17,
      "agent_id": 12,
      "delay": 9.942,
      "onscreen_delay": 8.777,
      "typing_delay": 1.165,
      "typing_duration": 9.735,
      "wpm": 63,
      "message": "(ล่าม) ได้ยินแล้วค่ะ (อาจารย์) โอ.เค. ค่ะ "
    },
    {
      "message_id": 18,
      "agent_id": 13,
      "delay": 5.941,
      "onscreen_delay": 4.094,
      "typing_delay": 1.847,
      "typing_duration": 14.419,
      "wpm": 36,
      "message": "ก่อนอื่น เปิดคู่มือขึ้นมาเหมือนเดิม "
    },
    {
      "message_id": 19,
      "agent_id": 14,
      "delay": 10.417,
      "onscreen_delay": 9.634,
      "typing_delay": 0.783,
      "typing_duration": 10.888,
      "wpm": 52,
      "message": "เปิดคู่กันนะคะ เปิดทั้งคู่มือการใช้งาน "
    },
    {
      "message_id": 20,
      "agent_id": 15,
      "delay": 6.888,
      "onscreen_delay": 4.84,
      "typing_delay": 2.048,
      "typing_duration": 11.138,
      "wpm": 35,
      "message": "เปิดคู่มือการใช้งาน แล้วก็"
    },
    {
      "message_id": 21,
      "agent_id": 12,
      "delay": 7.136,
      "onscreen_delay": 6.425,
      "typing_delay": 0.711,
      "typing_duration": 6.319,
      "wpm": 45,
      "message": "เปิดเว็บฯ ที่เราได้"
    },
    {
      "message_id": 22,
      "agent_id": 13,
      "delay": 3.136,
      "onscreen_delay": 2.655,
      "typing_delay": 0.481,
      "typing_duration": 10.1,
      "wpm": 49,
      "message": "สมัครไว้ เปิดเว็บไซต์ตัวเองขึ้นมา"
    },
    {
      "message_id": 23,
      "agent_id": 14,
      "delay": 6.099,
      "onscreen_delay": 5.348,
      "typing_delay": 0.751,
      "typing_duration": 8.2,
      "wpm": 48,
      "message": "นะคะ เข้าสู่ระบบเหมือนเดิม"
    },
    {
      "message_id": 24,
      "agent_id": 15,
      "delay": 4.198,
      "onscreen_delay": 2.88,
      "typing_delay": 1.318,
      "typing_duration": 11.413,
      "wpm": 53,
      "message": "นะคะ ตัวเองจำได้หรือเปล่า เปิดขึ้นมานะคะ "
    },
    {
      "message_id": 25,
      "agent_id": 12,
      "delay": 7.409,
      "onscreen_delay": 4.697,
      "typing_delay": 2.712,
      "typing_duration": 8.753,
      "wpm": 36,
      "message": "แล้วก็ไปที่หน้าออกแบบ"
    },
    {
      "message_id": 26,
      "agent_id": 13,
      "delay": 4.752,
      "onscreen_delay": 3.524,
      "typing_delay": 1.228,
      "typing_duration": 4.364,
      "wpm": 34,
      "message": "เหมือนเดิม "
    },
    {
      "message_id": 27,
      "agent_id": 14,
      "delay": 4.407,
      "onscreen_delay": 0,
      "typing_delay": 4.407,
      "typing_duration": 4.407,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 28,
      "agent_id": 15,
      "delay": 5.149,
      "onscreen_delay": 0,
      "typing_delay": 5.149,
      "typing_duration": 5.149,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 29,
      "agent_id": 12,
      "delay": 3.411,
      "onscreen_delay": 0,
      "typing_delay": 3.411,
      "typing_duration": 6.49,
      "wpm": 21,
      "message": "ในสัปดาห์"
    },
    {
      "message_id": 30,
      "agent_id": 13,
      "delay": 2.49,
      "onscreen_delay": 2.133,
      "typing_delay": 0.357,
      "typing_duration": 6.805,
      "wpm": 24,
      "message": "ที่แล้ว เรา"
    },
    {
      "message_id": 31,
      "agent_id": 14,
      "delay": 2.804,
      "onscreen_delay": 2.715,
      "typing_delay": 0.089,
      "typing_duration": 9.377,
      "wpm": 69,
      "message": "อยู่ที่ปรับแต่งดีไซน์เว็บฯ ใช่ไหมคะ จนไปถึง"
    },
    {
      "message_id": 32,
      "agent_id": 15,
      "delay": 5.377,
      "onscreen_delay": 4.482,
      "typing_delay": 0.895,
      "typing_duration": 11.369,
      "wpm": 46,
      "message": "หัวข้อ... บอกว่าที่เหลือไปตกแต่งเอง "
    },
    {
      "message_id": 33,
      "agent_id": 12,
      "delay": 7.369,
      "onscreen_delay": 6.684,
      "typing_delay": 0.685,
      "typing_duration": 8.194,
      "wpm": 51,
      "message": "ทีนี้ไม่แน่ใจเด็ก ๆ ทำตัวนี้"
    },
    {
      "message_id": 34,
      "agent_id": 13,
      "delay": 4.191,
      "onscreen_delay": 3.793,
      "typing_delay": 0.398,
      "typing_duration": 5.751,
      "wpm": 47,
      "message": "หรือยัง เปิดใช้งาน"
    },
    {
      "message_id": 35,
      "agent_id": 14,
      "delay": 1.75,
      "onscreen_delay": 1.19,
      "typing_delay": 0.56,
      "typing_duration": 5.664,
      "wpm": 61,
      "message": "เมนูด้านข้างของเว็บไซต์ "
    },
    {
      "message_id": 36,
      "agent_id": 15,
      "delay": 2.851,
      "onscreen_delay": 0,
      "typing_delay": 2.851,
      "typing_duration": 8.493,
      "wpm": 16,
      "message": "เมนูที่ 6 "
    },
    {
      "message_id": 37,
      "agent_id": 12,
      "delay": 4.491,
      "onscreen_delay": 3.651,
      "typing_delay": 0.84,
      "typing_duration": 6.657,
      "wpm": 52,
      "message": "หัวข้อที่ 6 หัวข้อที่ 6 "
    },
    {
      "message_id": 38,
      "agent_id": 13,
      "delay": 4.246,
      "onscreen_delay": 0,
      "typing_delay": 4.246,
      "typing_duration": 4.246,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 39,
      "agent_id": 14,
      "delay": 0.992,
      "onscreen_delay": 0,
      "typing_delay": 0.992,
      "typing_duration": 6.718,
      "wpm": 67,
      "message": "เปิดใช้งานเมนูด้านข้างเว็บไซต์ "
    },
    {
      "message_id": 40,
      "agent_id": 15,
      "delay": 2.718,
      "onscreen_delay": 2.343,
      "typing_delay": 0.375,
      "typing_duration": 11.637,
      "wpm": 45,
      "message": "เมนูด้านข้าง ก็คือเมนูที่ข้าง ๆ ทาง"
    },
    {
      "message_id": 41,
      "agent_id": 12,
      "delay": 7.636,
      "onscreen_delay": 6.599,
      "typing_delay": 1.037,
      "typing_duration": 6.605,
      "wpm": 32,
      "message": "ฝั่งซ้ายมือน่ะ "
    },
    {
      "message_id": 42,
      "agent_id": 13,
      "delay": 3.634,
      "onscreen_delay": 2.094,
      "typing_delay": 1.54,
      "typing_duration": 5.005,
      "wpm": 12,
      "message": "นะคะ "
    },
    {
      "message_id": 43,
      "agent_id": 14,
      "delay": 0.992,
      "onscreen_delay": 0.483,
      "typing_delay": 0.509,
      "typing_duration": 9.925,
      "wpm": 79,
      "message": "ก่อนอื่นเด็ก ๆ จะต้องเปิดหน้าตาเว็บฯ ตัวเองมาก่อนว่า"
    },
    {
      "message_id": 44,
      "agent_id": 15,
      "delay": 5.923,
      "onscreen_delay": 4.691,
      "typing_delay": 1.232,
      "typing_duration": 14.9,
      "wpm": 37,
      "message": "ให้ไปทำนี่เปลี่ยนหรือยัง สีส่วนบนส่วน"
    },
    {
      "message_id": 45,
      "agent_id": 12,
      "delay": 10.9,
      "onscreen_delay": 10.17,
      "typing_delay": 0.73,
      "typing_duration": 13.739,
      "wpm": 37,
      "message": "นี่ จากรูปแบบเดิมที่ Template เดิม "
    },
    {
      "message_id": 46,
      "agent_id": 13,
      "delay": 9.738,
      "onscreen_delay": 8.786,
      "typing_delay": 0.952,
      "typing_duration": 8.925,
      "wpm": 44,
      "message": "เราไปตกแต่ง เปลี่ยนรูปอาหง"
    },
    {
      "message_id": 47,
      "agent_id": 14,
      "delay": 5.737,
      "onscreen_delay": 4.963,
      "typing_delay": 0.774,
      "typing_duration": 11.521,
      "wpm": 69,
      "message": "อาหารหรือยัง เปลี่ยนรูปสินค้าหรือยัง ใส่เข้าไปหรือยัง "
    },
    {
      "message_id": 48,
      "agent_id": 15,
      "delay": 7.521,
      "onscreen_delay": 6.078,
      "typing_delay": 1.443,
      "typing_duration": 7.498,
      "wpm": 36,
      "message": "เดี๋ยวจะเดินไปดูนะ "
    },
    {
      "message_id": 49,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 50,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 51,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 52,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 53,
      "agent_id": 12,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 54,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 55,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 56,
      "agent_id": 15,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 57,
      "agent_id": 12,
      "delay": 11.002,
      "onscreen_delay": 3.969,
      "typing_delay": 7.033,
      "typing_duration": 7.033,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 58,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 59,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 60,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 61,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 62,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 63,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 64,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 65,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 66,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 67,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 68,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 69,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 70,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 71,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 72,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 73,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 74,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 75,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 76,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 77,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 78,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 79,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 80,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 81,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 82,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 83,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 84,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 3.698,
      "typing_delay": 7.302,
      "typing_duration": 7.302,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 85,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 86,
      "agent_id": 13,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 87,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 88,
      "agent_id": 15,
      "delay": 11.832,
      "onscreen_delay": 0,
      "typing_delay": 11.832,
      "typing_duration": 11.832,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 89,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 90,
      "agent_id": 13,
      "delay": 10.999,
      "onscreen_delay": 7.122,
      "typing_delay": 3.877,
      "typing_duration": 13.958,
      "wpm": 25,
      "message": "ดูนะคะ เมื่อกี้ไปดูแล้ว "
    },
    {
      "message_id": 91,
      "agent_id": 14,
      "delay": 9.956,
      "onscreen_delay": 9.759,
      "typing_delay": 0.197,
      "typing_duration": 9.503,
      "wpm": 84,
      "message": "บางคนแก้แล้วแต่ก็ยังไม่เสร็จ ไม่เป็นไรนะคะ รู้แล้วว่า"
    },
    {
      "message_id": 92,
      "agent_id": 15,
      "delay": 5.955,
      "onscreen_delay": 4.851,
      "typing_delay": 1.104,
      "typing_duration": 10.607,
      "wpm": 27,
      "message": "แก้ได้ ทีนี้ วันนี้"
    },
    {
      "message_id": 93,
      "agent_id": 12,
      "delay": 6.605,
      "onscreen_delay": 5.231,
      "typing_delay": 1.374,
      "typing_duration": 9.06,
      "wpm": 66,
      "message": "หัวข้อที่เราจะพาทำ ที่จะพาทำวันนี้ ก็คือ"
    },
    {
      "message_id": 94,
      "agent_id": 13,
      "delay": 5.059,
      "onscreen_delay": 4.1,
      "typing_delay": 0.959,
      "typing_duration": 7.751,
      "wpm": 39,
      "message": "หัวข้อที่ 6 ที่บอกไป "
    },
    {
      "message_id": 95,
      "agent_id": 14,
      "delay": 3.748,
      "onscreen_delay": 2.883,
      "typing_delay": 0.865,
      "typing_duration": 9.737,
      "wpm": 57,
      "message": "เปิดใช้งานเมนูด้านข้าง นั่นหมายถึงว่า"
    },
    {
      "message_id": 96,
      "agent_id": 15,
      "delay": 5.737,
      "onscreen_delay": 4.953,
      "typing_delay": 0.784,
      "typing_duration": 12.769,
      "wpm": 48,
      "message": "เมื่อเราต้องการให้เมนูที่อยู่ทางซ้ายมือนะ "
    },
    {
      "message_id": 97,
      "agent_id": 12,
      "delay": 8.767,
      "onscreen_delay": 8.728,
      "typing_delay": 0.039,
      "typing_duration": 5.951,
      "wpm": 58,
      "message": "เราก็มาคลิกที่หัวข้อนี้"
    },
    {
      "message_id": 98,
      "agent_id": 13,
      "delay": 4.767,
      "onscreen_delay": 4.215,
      "typing_delay": 0.552,
      "typing_duration": 9.723,
      "wpm": 42,
      "message": "นะคะ ไม่ใช่คลิกที่หัวข้อนี้ "
    },
    {
      "message_id": 99,
      "agent_id": 14,
      "delay": 5.716,
      "onscreen_delay": 4.852,
      "typing_delay": 0.864,
      "typing_duration": 6.489,
      "wpm": 18,
      "message": "ไปที่... "
    },
    {
      "message_id": 100,
      "agent_id": 15,
      "delay": 2.488,
      "onscreen_delay": 1.753,
      "typing_delay": 0.735,
      "typing_duration": 9.694,
      "wpm": 39,
      "message": "นี่ไปที่ ให้ไปที่เว็บไซต์"
    },
    {
      "message_id": 101,
      "agent_id": 12,
      "delay": 5.693,
      "onscreen_delay": 5.377,
      "typing_delay": 0.316,
      "typing_duration": 5.014,
      "wpm": 63,
      "message": "ที่เราออกแบบนะคะ แล้ว"
    },
    {
      "message_id": 102,
      "agent_id": 13,
      "delay": 1.691,
      "onscreen_delay": 1.386,
      "typing_delay": 0.305,
      "typing_duration": 12.25,
      "wpm": 48,
      "message": "ไปที่คำว่า \"เมนูส่วนด้านข้าง\" เห็นไหมคะ "
    },
    {
      "message_id": 103,
      "agent_id": 14,
      "delay": 8.249,
      "onscreen_delay": 7.34,
      "typing_delay": 0.909,
      "typing_duration": 8.419,
      "wpm": 18,
      "message": "เมนูที่... "
    },
    {
      "message_id": 104,
      "agent_id": 15,
      "delay": 4.41,
      "onscreen_delay": 4.086,
      "typing_delay": 0.324,
      "typing_duration": 10.226,
      "wpm": 25,
      "message": "เมนูที่ 1 Tempaet "
    },
    {
      "message_id": 105,
      "agent_id": 12,
      "delay": 6.225,
      "onscreen_delay": 5.35,
      "typing_delay": 0.875,
      "typing_duration": 6.049,
      "wpm": 60,
      "message": "5 เมนูที่ 5 ส่วนด้านข้าง"
    },
    {
      "message_id": 106,
      "agent_id": 13,
      "delay": 2.224,
      "onscreen_delay": 1.718,
      "typing_delay": 0.506,
      "typing_duration": 4.547,
      "wpm": 46,
      "message": "นะคะ เมนูที่ 5 "
    },
    {
      "message_id": 107,
      "agent_id": 14,
      "delay": 1.504,
      "onscreen_delay": 0,
      "typing_delay": 1.504,
      "typing_duration": 6.97,
      "wpm": 34,
      "message": "คลิก 1 ครั้ง ตรง"
    },
    {
      "message_id": 108,
      "agent_id": 15,
      "delay": 2.969,
      "onscreen_delay": 2.116,
      "typing_delay": 0.853,
      "typing_duration": 13.829,
      "wpm": 42,
      "message": "รูปสามเหลี่ยมเล็ก ๆ อยู่ด้านข้างนี่นะคะ "
    },
    {
      "message_id": 109,
      "agent_id": 12,
      "delay": 9.828,
      "onscreen_delay": 6.999,
      "typing_delay": 2.829,
      "typing_duration": 6.197,
      "wpm": 51,
      "message": "เห็นไหมคะ แล้วมันจะมี"
    },
    {
      "message_id": 110,
      "agent_id": 13,
      "delay": 5.827,
      "onscreen_delay": 5.389,
      "typing_delay": 0.438,
      "typing_duration": 7.679,
      "wpm": 47,
      "message": "เมนูย่อยเพิ่มมาอีก 3 อัน "
    },
    {
      "message_id": 111,
      "agent_id": 14,
      "delay": 3.929,
      "onscreen_delay": 0,
      "typing_delay": 3.929,
      "typing_duration": 6.89,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 112,
      "agent_id": 15,
      "delay": 2.89,
      "onscreen_delay": 2.057,
      "typing_delay": 0.833,
      "typing_duration": 10.01,
      "wpm": 42,
      "message": "ให้เลือกเมนูแรก เมนูด้านข้าง "
    },
    {
      "message_id": 113,
      "agent_id": 12,
      "delay": 6.009,
      "onscreen_delay": 1.479,
      "typing_delay": 4.53,
      "typing_duration": 4.53,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 114,
      "agent_id": 13,
      "delay": 4.35,
      "onscreen_delay": 0,
      "typing_delay": 4.35,
      "typing_duration": 4.35,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 115,
      "agent_id": 14,
      "delay": 1.254,
      "onscreen_delay": 0,
      "typing_delay": 1.254,
      "typing_duration": 9.639,
      "wpm": 59,
      "message": "ให้เลือกเมนูที่ 1 ถ้าใครเลือกเมนูที่ 1 "
    },
    {
      "message_id": 116,
      "agent_id": 15,
      "delay": 5.637,
      "onscreen_delay": 5.202,
      "typing_delay": 0.435,
      "typing_duration": 13.421,
      "wpm": 25,
      "message": "มันจะขึ้นหน้าต่าง Popu "
    },
    {
      "message_id": 117,
      "agent_id": 12,
      "delay": 9.421,
      "onscreen_delay": 7.897,
      "typing_delay": 1.524,
      "typing_duration": 4.349,
      "wpm": 17,
      "message": "1 อัน "
    },
    {
      "message_id": 118,
      "agent_id": 13,
      "delay": 5.419,
      "onscreen_delay": 0.884,
      "typing_delay": 4.535,
      "typing_duration": 4.535,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 119,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 120,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 121,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 122,
      "agent_id": 13,
      "delay": 10.998,
      "onscreen_delay": 6.51,
      "typing_delay": 4.488,
      "typing_duration": 4.488,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 123,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 124,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 2.673,
      "typing_delay": 8.327,
      "typing_duration": 8.327,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 125,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 126,
      "agent_id": 13,
      "delay": 11.001,
      "onscreen_delay": 6.55,
      "typing_delay": 4.451,
      "typing_duration": 4.451,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 127,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 128,
      "agent_id": 15,
      "delay": 11.896,
      "onscreen_delay": 0,
      "typing_delay": 11.896,
      "typing_duration": 11.896,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 129,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 130,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 131,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 132,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 0.601,
      "typing_delay": 10.398,
      "typing_duration": 10.398,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 133,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 134,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 135,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 136,
      "agent_id": 15,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 137,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 138,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 139,
      "agent_id": 14,
      "delay": 15.011,
      "onscreen_delay": 0,
      "typing_delay": 15.011,
      "typing_duration": 15.011,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 140,
      "agent_id": 15,
      "delay": 11.009,
      "onscreen_delay": 8.217,
      "typing_delay": 2.792,
      "typing_duration": 10.265,
      "wpm": 23,
      "message": "ดูนะคะ ดู สังเกต"
    },
    {
      "message_id": 141,
      "agent_id": 12,
      "delay": 7.008,
      "onscreen_delay": 6.561,
      "typing_delay": 0.447,
      "typing_duration": 9.784,
      "wpm": 43,
      "message": "ในหน้าต่าง Pop-up ที่มันขึ้น "
    },
    {
      "message_id": 142,
      "agent_id": 13,
      "delay": 5.784,
      "onscreen_delay": 3.501,
      "typing_delay": 2.283,
      "typing_duration": 8.019,
      "wpm": 13,
      "message": "มันจะมี"
    },
    {
      "message_id": 143,
      "agent_id": 14,
      "delay": 4.016,
      "onscreen_delay": 3.805,
      "typing_delay": 0.211,
      "typing_duration": 6.421,
      "wpm": 33,
      "message": "เมนูที่ระบบ... "
    },
    {
      "message_id": 144,
      "agent_id": 15,
      "delay": 2.42,
      "onscreen_delay": 1.92,
      "typing_delay": 0.5,
      "typing_duration": 5.597,
      "wpm": 46,
      "message": "ระบบทำไว้แล้วนะคะ "
    },
    {
      "message_id": 145,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 146,
      "agent_id": 13,
      "delay": 14.999,
      "onscreen_delay": 0,
      "typing_delay": 14.999,
      "typing_duration": 14.999,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 147,
      "agent_id": 14,
      "delay": 10.996,
      "onscreen_delay": 8.771,
      "typing_delay": 2.225,
      "typing_duration": 9.903,
      "wpm": 39,
      "message": "ที่ระบบทำไว้แล้วอยู่ 1, 2, "
    },
    {
      "message_id": 148,
      "agent_id": 15,
      "delay": 6.992,
      "onscreen_delay": 5.48,
      "typing_delay": 1.512,
      "typing_duration": 9.732,
      "wpm": 26,
      "message": "3 4 5 5 อัน ก็คือ"
    },
    {
      "message_id": 149,
      "agent_id": 12,
      "delay": 5.732,
      "onscreen_delay": 3.931,
      "typing_delay": 1.801,
      "typing_duration": 6.516,
      "wpm": 32,
      "message": "หน้า Home นะคะ "
    },
    {
      "message_id": 150,
      "agent_id": 13,
      "delay": 2.516,
      "onscreen_delay": 0.541,
      "typing_delay": 1.975,
      "typing_duration": 8.094,
      "wpm": 33,
      "message": "เห็นไหม ที่เป็นนี่ "
    },
    {
      "message_id": 151,
      "agent_id": 14,
      "delay": 4.093,
      "onscreen_delay": 3.94,
      "typing_delay": 0.153,
      "typing_duration": 10.011,
      "wpm": 34,
      "message": "ขึ้น ๆ สี... ที่เป็นแถบ "
    },
    {
      "message_id": 152,
      "agent_id": 15,
      "delay": 6.009,
      "onscreen_delay": 3.673,
      "typing_delay": 2.336,
      "typing_duration": 12.809,
      "wpm": 33,
      "message": "5 อันนี้ นั่นคือที่ระบบทำไว้"
    },
    {
      "message_id": 153,
      "agent_id": 12,
      "delay": 8.808,
      "onscreen_delay": 7.704,
      "typing_delay": 1.104,
      "typing_duration": 11.535,
      "wpm": 34,
      "message": "นะคะ 1. คือ เราสามารถเพิ่ม "
    },
    {
      "message_id": 154,
      "agent_id": 13,
      "delay": 7.534,
      "onscreen_delay": 3.986,
      "typing_delay": 3.548,
      "typing_duration": 12.693,
      "wpm": 17,
      "message": "เราสามารถเพิ่ม"
    },
    {
      "message_id": 155,
      "agent_id": 14,
      "delay": 8.692,
      "onscreen_delay": 8.503,
      "typing_delay": 0.189,
      "typing_duration": 8.094,
      "wpm": 54,
      "message": "เมนูได้ แล้วก็ 2. ถ้าไม่เพิ่ม"
    },
    {
      "message_id": 156,
      "agent_id": 15,
      "delay": 4.69,
      "onscreen_delay": 3.565,
      "typing_delay": 1.125,
      "typing_duration": 11.292,
      "wpm": 13,
      "message": "เราก็ไปแก้ "
    },
    {
      "message_id": 157,
      "agent_id": 12,
      "delay": 7.285,
      "onscreen_delay": 6.578,
      "typing_delay": 0.707,
      "typing_duration": 7.195,
      "wpm": 29,
      "message": "แก้เมนูได้นะคะ "
    },
    {
      "message_id": 158,
      "agent_id": 13,
      "delay": 3.285,
      "onscreen_delay": 2.299,
      "typing_delay": 0.986,
      "typing_duration": 10.864,
      "wpm": 46,
      "message": "ก่อนอื่น ก็คือเราจะต้องดูก่อน ว่า"
    },
    {
      "message_id": 159,
      "agent_id": 14,
      "delay": 6.863,
      "onscreen_delay": 6.804,
      "typing_delay": 0.059,
      "typing_duration": 8.716,
      "wpm": 64,
      "message": "เราต้องการให้เมนูด้านข้างของเรามีเมนู"
    },
    {
      "message_id": 160,
      "agent_id": 15,
      "delay": 4.716,
      "onscreen_delay": 3.955,
      "typing_delay": 0.761,
      "typing_duration": 6.235,
      "wpm": 41,
      "message": "อะไรบ้าง นึกออกนะ "
    },
    {
      "message_id": 161,
      "agent_id": 12,
      "delay": 2.235,
      "onscreen_delay": 1.196,
      "typing_delay": 1.039,
      "typing_duration": 9.98,
      "wpm": 23,
      "message": "ต้องดูสินค้าเรา"
    },
    {
      "message_id": 162,
      "agent_id": 13,
      "delay": 5.979,
      "onscreen_delay": 5.429,
      "typing_delay": 0.55,
      "typing_duration": 8.942,
      "wpm": 59,
      "message": "อย่างนี้นะ นะคะ หรือข้อมูลของเราน่ะ "
    },
    {
      "message_id": 163,
      "agent_id": 14,
      "delay": 4.941,
      "onscreen_delay": 4.747,
      "typing_delay": 0.194,
      "typing_duration": 6.441,
      "wpm": 79,
      "message": "ว่าด้านข้างเราอยากให้มีเมนูไหนนะคะ "
    },
    {
      "message_id": 164,
      "agent_id": 15,
      "delay": 2.441,
      "onscreen_delay": 1.081,
      "typing_delay": 1.36,
      "typing_duration": 15,
      "wpm": 30,
      "message": "สังเกตที่ ถ้าไม่ต้องการให้แสดง"
    },
    {
      "message_id": 165,
      "agent_id": 12,
      "delay": 10.999,
      "onscreen_delay": 10.577,
      "typing_delay": 0.422,
      "typing_duration": 7.68,
      "wpm": 45,
      "message": "ใด มันจะใช้กากบาทที่รูป"
    },
    {
      "message_id": 166,
      "agent_id": 13,
      "delay": 6.997,
      "onscreen_delay": 5.976,
      "typing_delay": 1.021,
      "typing_duration": 11.395,
      "wpm": 42,
      "message": "ดวงตาน่ะ ไม่ใช่กากบาท มันจะมีขีด"
    },
    {
      "message_id": 167,
      "agent_id": 14,
      "delay": 7.393,
      "onscreen_delay": 6.382,
      "typing_delay": 1.011,
      "typing_duration": 8.117,
      "wpm": 54,
      "message": "ปิดที่ตา ก็คือไม่ต้องแสดงเมนู "
    },
    {
      "message_id": 168,
      "agent_id": 15,
      "delay": 4.116,
      "onscreen_delay": 3.586,
      "typing_delay": 0.53,
      "typing_duration": 12.42,
      "wpm": 30,
      "message": "เพราะฉะนั้น เมนูทำ ทำแล้ว "
    },
    {
      "message_id": 169,
      "agent_id": 12,
      "delay": 8.419,
      "onscreen_delay": 7.722,
      "typing_delay": 0.697,
      "typing_duration": 4.891,
      "wpm": 71,
      "message": "ไม่ต้องให้แสดงก็ได้นะคะ "
    },
    {
      "message_id": 170,
      "agent_id": 13,
      "delay": 4.418,
      "onscreen_delay": 2.292,
      "typing_delay": 2.126,
      "typing_duration": 7.87,
      "wpm": 21,
      "message": "ปิดไว้ก็ได้ "
    },
    {
      "message_id": 171,
      "agent_id": 14,
      "delay": 3.868,
      "onscreen_delay": 3.764,
      "typing_delay": 0.104,
      "typing_duration": 10.239,
      "wpm": 59,
      "message": "ไม่ต้องโชว์ขึ้นมาก็ได้ มีให้เลือกวิธีการ"
    },
    {
      "message_id": 172,
      "agent_id": 15,
      "delay": 6.237,
      "onscreen_delay": 5.694,
      "typing_delay": 0.543,
      "typing_duration": 11.794,
      "wpm": 24,
      "message": "แสดงผลนะคะ ก่อนอื่น "
    },
    {
      "message_id": 173,
      "agent_id": 12,
      "delay": 7.794,
      "onscreen_delay": 5.051,
      "typing_delay": 2.743,
      "typing_duration": 9.782,
      "wpm": 26,
      "message": "สมมติ สมมติว่าไอ้"
    },
    {
      "message_id": 174,
      "agent_id": 13,
      "delay": 5.781,
      "onscreen_delay": 5.118,
      "typing_delay": 0.663,
      "typing_duration": 10.232,
      "wpm": 41,
      "message": "ที่ปิด ๆ ไว้นี่ ที่มีอยู่นี่ "
    },
    {
      "message_id": 175,
      "agent_id": 14,
      "delay": 6.231,
      "onscreen_delay": 5.963,
      "typing_delay": 0.268,
      "typing_duration": 7.06,
      "wpm": 74,
      "message": "ไม่ต้องไปลบออกหรือไม่ต้องไปแก้ก็ได้ "
    },
    {
      "message_id": 176,
      "agent_id": 15,
      "delay": 3.219,
      "onscreen_delay": 0,
      "typing_delay": 3.219,
      "typing_duration": 15.001,
      "wpm": 36,
      "message": "เราจะสร้างใหม่เลยนะคะ เพราะฉะนั้นให้"
    },
    {
      "message_id": 177,
      "agent_id": 12,
      "delay": 11.001,
      "onscreen_delay": 10.096,
      "typing_delay": 0.905,
      "typing_duration": 6.386,
      "wpm": 66,
      "message": "ข้อมูลร้านค้าให้เด็กปิดตาไว้ "
    },
    {
      "message_id": 178,
      "agent_id": 13,
      "delay": 7,
      "onscreen_delay": 6.074,
      "typing_delay": 0.926,
      "typing_duration": 4.853,
      "wpm": 28,
      "message": "คลิกปิดตา "
    },
    {
      "message_id": 179,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 180,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 9.418,
      "typing_delay": 1.582,
      "typing_duration": 14.394,
      "wpm": 20,
      "message": "นะคะ คลิกปิดใหห้หมด "
    },
    {
      "message_id": 181,
      "agent_id": 12,
      "delay": 10.392,
      "onscreen_delay": 9.276,
      "typing_delay": 1.116,
      "typing_duration": 4.581,
      "wpm": 46,
      "message": "เรามาเพิ่มใหม่ "
    },
    {
      "message_id": 182,
      "agent_id": 13,
      "delay": 6.39,
      "onscreen_delay": 2.157,
      "typing_delay": 4.233,
      "typing_duration": 4.233,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 183,
      "agent_id": 14,
      "delay": 3.374,
      "onscreen_delay": 0,
      "typing_delay": 3.374,
      "typing_duration": 6.367,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 184,
      "agent_id": 15,
      "delay": 2.367,
      "onscreen_delay": 1.704,
      "typing_delay": 0.663,
      "typing_duration": 8.292,
      "wpm": 47,
      "message": "ทีนี้ หลักการเพิ่มก็คือ 1. "
    },
    {
      "message_id": 185,
      "agent_id": 12,
      "delay": 4.29,
      "onscreen_delay": 2.966,
      "typing_delay": 1.324,
      "typing_duration": 7.521,
      "wpm": 64,
      "message": "ตัวเองต้องเพิ่มเมนูร้านของตัวเอง"
    },
    {
      "message_id": 186,
      "agent_id": 13,
      "delay": 3.521,
      "onscreen_delay": 2.832,
      "typing_delay": 0.689,
      "typing_duration": 4.321,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 187,
      "agent_id": 14,
      "delay": 3.123,
      "onscreen_delay": 0,
      "typing_delay": 3.123,
      "typing_duration": 11.836,
      "wpm": 16,
      "message": "เหมือนร้านแม่"
    },
    {
      "message_id": 188,
      "agent_id": 15,
      "delay": 7.834,
      "onscreen_delay": 5.422,
      "typing_delay": 2.412,
      "typing_duration": 14.403,
      "wpm": 29,
      "message": "เป็นร้านอาหาร เมนูที่จะเพิ่ม "
    },
    {
      "message_id": 189,
      "agent_id": 12,
      "delay": 10.402,
      "onscreen_delay": 10.163,
      "typing_delay": 0.239,
      "typing_duration": 8.498,
      "wpm": 67,
      "message": "เมนูอาหารแต่จะแยก จะแยกไปเป็นเมนูอาหาร"
    },
    {
      "message_id": 190,
      "agent_id": 13,
      "delay": 6.4,
      "onscreen_delay": 5.898,
      "typing_delay": 0.502,
      "typing_duration": 10.595,
      "wpm": 45,
      "message": "หวาน ก็คือจะมีอาหารหวาน อาหารคาว "
    },
    {
      "message_id": 191,
      "agent_id": 14,
      "delay": 6.594,
      "onscreen_delay": 6.475,
      "typing_delay": 0.119,
      "typing_duration": 11.966,
      "wpm": 49,
      "message": "นึกออกนะ แต่ทีนี้เหมือนบางคนเป็นกีต้าร์ "
    },
    {
      "message_id": 192,
      "agent_id": 15,
      "delay": 7.955,
      "onscreen_delay": 7.353,
      "typing_delay": 0.602,
      "typing_duration": 14.629,
      "wpm": 30,
      "message": "เราอาจจะแยกประเภทกีต้าร์ก็ได้ "
    },
    {
      "message_id": 193,
      "agent_id": 12,
      "delay": 10.627,
      "onscreen_delay": 9.641,
      "typing_delay": 0.986,
      "typing_duration": 10.009,
      "wpm": 45,
      "message": "กีตาร์แบบ กีตาร์ไฟฟ้า มีกี่แบบ"
    },
    {
      "message_id": 194,
      "agent_id": 13,
      "delay": 6.627,
      "onscreen_delay": 5.877,
      "typing_delay": 0.75,
      "typing_duration": 10.557,
      "wpm": 50,
      "message": "นึกออกนะ แล้วทำเมนูนั้นน่ะ ด้านข้าง "
    },
    {
      "message_id": 195,
      "agent_id": 14,
      "delay": 6.556,
      "onscreen_delay": 5.894,
      "typing_delay": 0.662,
      "typing_duration": 10.754,
      "wpm": 54,
      "message": "เพื่อที่ลูกค้าจะได้รู้ว่าสินค้าเรามีกี่"
    },
    {
      "message_id": 196,
      "agent_id": 15,
      "delay": 6.753,
      "onscreen_delay": 5.888,
      "typing_delay": 0.865,
      "typing_duration": 11.895,
      "wpm": 57,
      "message": "ประเภท นึกออกนะคะ เหมือนถ้าใครขายเครื่องสำอาง "
    },
    {
      "message_id": 197,
      "agent_id": 12,
      "delay": 7.894,
      "onscreen_delay": 7.336,
      "typing_delay": 0.558,
      "typing_duration": 6.99,
      "wpm": 52,
      "message": "ก็อาจจะทำเป็นเมนู อะไรนะ "
    },
    {
      "message_id": 198,
      "agent_id": 13,
      "delay": 3.888,
      "onscreen_delay": 2.832,
      "typing_delay": 1.056,
      "typing_duration": 9.154,
      "wpm": 38,
      "message": "ครีมบำรุง เซรั่ม ประเภท"
    },
    {
      "message_id": 199,
      "agent_id": 14,
      "delay": 5.152,
      "onscreen_delay": 5.059,
      "typing_delay": 0.093,
      "typing_duration": 10.11,
      "wpm": 67,
      "message": "ของเมนูก็แยกตามเมนูของเครื่องสำอาง นึกออกนะคะ "
    },
    {
      "message_id": 200,
      "agent_id": 15,
      "delay": 6.109,
      "onscreen_delay": 4.497,
      "typing_delay": 1.612,
      "typing_duration": 6.061,
      "wpm": 27,
      "message": "เพราะฉะนั้น "
    },
    {
      "message_id": 201,
      "agent_id": 12,
      "delay": 2.109,
      "onscreen_delay": 1.882,
      "typing_delay": 0.227,
      "typing_duration": 7.087,
      "wpm": 70,
      "message": "เมนูด้านข้างที่จะให้ทำ ก็คือให้ทำ"
    },
    {
      "message_id": 202,
      "agent_id": 13,
      "delay": 3.083,
      "onscreen_delay": 2.939,
      "typing_delay": 0.144,
      "typing_duration": 12.43,
      "wpm": 36,
      "message": "ประเภทของสินค้า เมนูเป็นประเภท"
    },
    {
      "message_id": 203,
      "agent_id": 14,
      "delay": 8.43,
      "onscreen_delay": 8.323,
      "typing_delay": 0.107,
      "typing_duration": 9.418,
      "wpm": 83,
      "message": "ของสินค้าของตัวเอง โอ.เค. ไหม เข้าใจไหม ใครไม่เข้าใจ"
    },
    {
      "message_id": 204,
      "agent_id": 15,
      "delay": 5.417,
      "onscreen_delay": 4.786,
      "typing_delay": 0.631,
      "typing_duration": 11.007,
      "wpm": 27,
      "message": "ถามนะคะ เหมือนใครขาย"
    },
    {
      "message_id": 205,
      "agent_id": 12,
      "delay": 7.006,
      "onscreen_delay": 6.466,
      "typing_delay": 0.54,
      "typing_duration": 10.847,
      "wpm": 51,
      "message": "เสื้อผ้าก็อาจจะแยกเป็นอะไรนะ เสื้อยืด "
    },
    {
      "message_id": 206,
      "agent_id": 13,
      "delay": 6.847,
      "onscreen_delay": 6.157,
      "typing_delay": 0.69,
      "typing_duration": 11.779,
      "wpm": 47,
      "message": "ชุดกระโปรง ใช่ไหมคะ ชุดติดกันอย่างนี้ "
    },
    {
      "message_id": 207,
      "agent_id": 14,
      "delay": 7.779,
      "onscreen_delay": 7.699,
      "typing_delay": 0.08,
      "typing_duration": 6.863,
      "wpm": 76,
      "message": "นั่นคือประเภทสินค้านะคะ เพราะฉะนั้น"
    },
    {
      "message_id": 208,
      "agent_id": 15,
      "delay": 3.779,
      "onscreen_delay": 2.157,
      "typing_delay": 1.622,
      "typing_duration": 9.886,
      "wpm": 36,
      "message": "บางคนอาจจะมีแค่ 2-3 เมนู "
    },
    {
      "message_id": 209,
      "agent_id": 12,
      "delay": 5.878,
      "onscreen_delay": 5.335,
      "typing_delay": 0.543,
      "typing_duration": 9.695,
      "wpm": 70,
      "message": "ดูจะได้รู้ว่าเมนูด้านข้างหน้าตามันเป็นอย่างไร "
    },
    {
      "message_id": 210,
      "agent_id": 13,
      "delay": 5.695,
      "onscreen_delay": 4.934,
      "typing_delay": 0.761,
      "typing_duration": 5.323,
      "wpm": 34,
      "message": "โอ.เค. ไหมคะ "
    },
    {
      "message_id": 211,
      "agent_id": 14,
      "delay": 1.688,
      "onscreen_delay": 1.424,
      "typing_delay": 0.264,
      "typing_duration": 12.649,
      "wpm": 55,
      "message": "อันดับแรกมันก็จะมีบอกว่าชื่อเมนู เราจะตั้งชื่อ"
    },
    {
      "message_id": 212,
      "agent_id": 15,
      "delay": 8.647,
      "onscreen_delay": 7.651,
      "typing_delay": 0.996,
      "typing_duration": 6.837,
      "wpm": 39,
      "message": "เมนูนี้ว่าเมนูอะไร "
    },
    {
      "message_id": 213,
      "agent_id": 12,
      "delay": 4.647,
      "onscreen_delay": 0.048,
      "typing_delay": 4.599,
      "typing_duration": 4.599,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 214,
      "agent_id": 13,
      "delay": 4.2,
      "onscreen_delay": 0,
      "typing_delay": 4.2,
      "typing_duration": 4.2,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 215,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 216,
      "agent_id": 15,
      "delay": 12.979,
      "onscreen_delay": 0,
      "typing_delay": 12.979,
      "typing_duration": 12.979,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 217,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 218,
      "agent_id": 13,
      "delay": 10.997,
      "onscreen_delay": 6.118,
      "typing_delay": 4.879,
      "typing_duration": 9.017,
      "wpm": 15,
      "message": "ประเภทของ"
    },
    {
      "message_id": 219,
      "agent_id": 14,
      "delay": 6.995,
      "onscreen_delay": 6.65,
      "typing_delay": 0.345,
      "typing_duration": 11.217,
      "wpm": 37,
      "message": "ลิงก์นี่ 1. ก็คือให้นึกถึงนะ "
    },
    {
      "message_id": 220,
      "agent_id": 15,
      "delay": 7.215,
      "onscreen_delay": 6.58,
      "typing_delay": 0.635,
      "typing_duration": 11.324,
      "wpm": 45,
      "message": "ถ้าเรายังไม่ได้สร้างเพจ นึกออกนะคะ "
    },
    {
      "message_id": 221,
      "agent_id": 12,
      "delay": 7.323,
      "onscreen_delay": 6.831,
      "typing_delay": 0.492,
      "typing_duration": 12.75,
      "wpm": 51,
      "message": "บางทีพอเราทำเมนูแล้ว มันจะมีหน้าที่มันลิงก์"
    },
    {
      "message_id": 222,
      "agent_id": 13,
      "delay": 8.748,
      "onscreen_delay": 8.587,
      "typing_delay": 0.161,
      "typing_duration": 10.36,
      "wpm": 51,
      "message": "ไปหา แต่ทีนี้เมื่อเรายังไม่ได้ทำน่ะ "
    },
    {
      "message_id": 223,
      "agent_id": 14,
      "delay": 6.359,
      "onscreen_delay": 5.997,
      "typing_delay": 0.362,
      "typing_duration": 12.172,
      "wpm": 64,
      "message": "ไปคลิกเลือก ไปคลิกเลือกตรงประเภทของลิงก์น่ะ นึกออกนะ "
    },
    {
      "message_id": 224,
      "agent_id": 15,
      "delay": 8.17,
      "onscreen_delay": 6.965,
      "typing_delay": 1.205,
      "typing_duration": 12.898,
      "wpm": 27,
      "message": "ถ้าเป็น URL นั่นหมายถึง"
    },
    {
      "message_id": 225,
      "agent_id": 12,
      "delay": 8.898,
      "onscreen_delay": 8.269,
      "typing_delay": 0.629,
      "typing_duration": 5.624,
      "wpm": 59,
      "message": "ใช้ในกรณีที่เรามีลิงก์"
    },
    {
      "message_id": 226,
      "agent_id": 13,
      "delay": 4.897,
      "onscreen_delay": 4.68,
      "typing_delay": 0.217,
      "typing_duration": 8.94,
      "wpm": 34,
      "message": "ไปเว็บฯ ข้างนอกก็ได้ "
    },
    {
      "message_id": 227,
      "agent_id": 14,
      "delay": 4.94,
      "onscreen_delay": 4.91,
      "typing_delay": 0.03,
      "typing_duration": 6.655,
      "wpm": 54,
      "message": "อย่างนี้นะคะ หรือเราเปิด"
    },
    {
      "message_id": 228,
      "agent_id": 15,
      "delay": 2.653,
      "onscreen_delay": 2,
      "typing_delay": 0.653,
      "typing_duration": 12.895,
      "wpm": 28,
      "message": "หน้าเพจใหม่ แล้วตั้ง URL "
    },
    {
      "message_id": 229,
      "agent_id": 12,
      "delay": 8.893,
      "onscreen_delay": 7.836,
      "typing_delay": 1.057,
      "typing_duration": 14.067,
      "wpm": 26,
      "message": "แล้วก็มีลิงก์ในเพจ ลิงก์"
    },
    {
      "message_id": 230,
      "agent_id": 13,
      "delay": 10.067,
      "onscreen_delay": 9.815,
      "typing_delay": 0.252,
      "typing_duration": 13.448,
      "wpm": 36,
      "message": "ที่เป็นหน้าเพจ นั่นก็คือ หมายถึง "
    },
    {
      "message_id": 231,
      "agent_id": 14,
      "delay": 9.447,
      "onscreen_delay": 8.754,
      "typing_delay": 0.693,
      "typing_duration": 7.674,
      "wpm": 47,
      "message": "แล้วถ้าตั้งชื่อเพจเหมือน"
    },
    {
      "message_id": 232,
      "agent_id": 15,
      "delay": 5.447,
      "onscreen_delay": 4.42,
      "typing_delay": 1.027,
      "typing_duration": 9.809,
      "wpm": 35,
      "message": "อะไรไว้ แล้วข้อมูลสมมติ"
    },
    {
      "message_id": 233,
      "agent_id": 12,
      "delay": 5.809,
      "onscreen_delay": 4.912,
      "typing_delay": 0.897,
      "typing_duration": 7.584,
      "wpm": 79,
      "message": "เพจนั้นแม่ทำข้อมูลอาหารว่างไว้ นึกออกไหม "
    },
    {
      "message_id": 234,
      "agent_id": 13,
      "delay": 3.582,
      "onscreen_delay": 2.986,
      "typing_delay": 0.596,
      "typing_duration": 11.86,
      "wpm": 34,
      "message": "แม่ก็จะลิงก์ไปที่เพจนั้นได้ "
    },
    {
      "message_id": 235,
      "agent_id": 14,
      "delay": 7.858,
      "onscreen_delay": 7.155,
      "typing_delay": 0.703,
      "typing_duration": 8.398,
      "wpm": 61,
      "message": "นั่นคือหลักการนะคะ กับตำแหน่งในเพจ "
    },
    {
      "message_id": 236,
      "agent_id": 15,
      "delay": 4.396,
      "onscreen_delay": 4.107,
      "typing_delay": 0.289,
      "typing_duration": 12.819,
      "wpm": 39,
      "message": "นั่นหมายถึงบางทีมันอยู่ในหน้านั้น "
    },
    {
      "message_id": 237,
      "agent_id": 12,
      "delay": 8.819,
      "onscreen_delay": 8.348,
      "typing_delay": 0.471,
      "typing_duration": 11.227,
      "wpm": 63,
      "message": "เหมือนในหน้ามันมี 3-4 ส่วนใช่ไหม ส่วนบนส่วนล่าง"
    },
    {
      "message_id": 238,
      "agent_id": 13,
      "delay": 7.226,
      "onscreen_delay": 6.523,
      "typing_delay": 0.703,
      "typing_duration": 9.484,
      "wpm": 51,
      "message": "อย่างนี้ เราอาจจะให้มันไปตำแหน่ง"
    },
    {
      "message_id": 239,
      "agent_id": 14,
      "delay": 5.484,
      "onscreen_delay": 4.985,
      "typing_delay": 0.499,
      "typing_duration": 7.322,
      "wpm": 66,
      "message": "ที่มีข้อมูลนั้นแสดงก็ได้ นั่นคือ"
    },
    {
      "message_id": 240,
      "agent_id": 15,
      "delay": 3.321,
      "onscreen_delay": 2.724,
      "typing_delay": 0.597,
      "typing_duration": 9.513,
      "wpm": 44,
      "message": "การลิงก์ในตำแหน่งในเพจ ก็คือ"
    },
    {
      "message_id": 241,
      "agent_id": 12,
      "delay": 5.511,
      "onscreen_delay": 4.792,
      "typing_delay": 0.719,
      "typing_duration": 8.935,
      "wpm": 65,
      "message": "สามารถลิงก์ในหน้าที่มันอยู่ในเพจนั้นได้ "
    },
    {
      "message_id": 242,
      "agent_id": 13,
      "delay": 4.935,
      "onscreen_delay": 4.645,
      "typing_delay": 0.29,
      "typing_duration": 9.677,
      "wpm": 36,
      "message": "และอันสุดท้ายไม่มีลิงก์ "
    },
    {
      "message_id": 243,
      "agent_id": 14,
      "delay": 5.675,
      "onscreen_delay": 5.409,
      "typing_delay": 0.266,
      "typing_duration": 10.392,
      "wpm": 66,
      "message": "ก็คือเราเลือกไม่มีลิงก์ เพราะเรายังไม่ได้ทำเพจ"
    },
    {
      "message_id": 244,
      "agent_id": 15,
      "delay": 6.391,
      "onscreen_delay": 4.581,
      "typing_delay": 1.81,
      "typing_duration": 13.781,
      "wpm": 44,
      "message": "ใส่ นึกออกนะคะ เพราะฉะนั้นคลิกไม่มีลิงก์"
    },
    {
      "message_id": 245,
      "agent_id": 12,
      "delay": 9.78,
      "onscreen_delay": 9.45,
      "typing_delay": 0.33,
      "typing_duration": 7.699,
      "wpm": 64,
      "message": "นะคะ แล้วก็กดบันทึก คืออยากได้แค่"
    },
    {
      "message_id": 246,
      "agent_id": 13,
      "delay": 5.78,
      "onscreen_delay": 4.319,
      "typing_delay": 1.461,
      "typing_duration": 12.906,
      "wpm": 49,
      "message": "เมนูขึ้นมาเสียก่อน นึกออกไหม อยากให้รู้น่ะ "
    },
    {
      "message_id": 247,
      "agent_id": 14,
      "delay": 8.904,
      "onscreen_delay": 8.83,
      "typing_delay": 0.074,
      "typing_duration": 9.706,
      "wpm": 42,
      "message": "เราทำเมนูเป็น เดี๋ยวตอนไปทำ"
    },
    {
      "message_id": 248,
      "agent_id": 15,
      "delay": 5.705,
      "onscreen_delay": 4.793,
      "typing_delay": 0.912,
      "typing_duration": 6.672,
      "wpm": 40,
      "message": "หน้าเพิ่มแล้วจะบอก "
    },
    {
      "message_id": 249,
      "agent_id": 12,
      "delay": 2.672,
      "onscreen_delay": 1.65,
      "typing_delay": 1.022,
      "typing_duration": 7.617,
      "wpm": 69,
      "message": "ไม่อย่างนั้นลองดูก็ได้ อย่างนี้นะคะ "
    },
    {
      "message_id": 250,
      "agent_id": 13,
      "delay": 3.616,
      "onscreen_delay": 3.062,
      "typing_delay": 0.554,
      "typing_duration": 7.764,
      "wpm": 21,
      "message": "ถ้าเลือกเพจ "
    },
    {
      "message_id": 251,
      "agent_id": 14,
      "delay": 3.762,
      "onscreen_delay": 1.517,
      "typing_delay": 2.245,
      "typing_duration": 10.029,
      "wpm": 49,
      "message": "นี่ ถ้าเรามีเพจที่สร้างไว้เห็นไหม "
    },
    {
      "message_id": 252,
      "agent_id": 15,
      "delay": 6.021,
      "onscreen_delay": 4.472,
      "typing_delay": 1.549,
      "typing_duration": 12.686,
      "wpm": 47,
      "message": "ถ้าเราไปทำเพจใหม่ เห็นไหม มันจะมีชื่อเพจ"
    },
    {
      "message_id": 253,
      "agent_id": 12,
      "delay": 8.685,
      "onscreen_delay": 8.211,
      "typing_delay": 0.474,
      "typing_duration": 8.388,
      "wpm": 55,
      "message": "ขึ้นมาใช่ไหมคะ เราก็สามารถเลือก "
    },
    {
      "message_id": 254,
      "agent_id": 13,
      "delay": 4.685,
      "onscreen_delay": 4.478,
      "typing_delay": 0.207,
      "typing_duration": 13.36,
      "wpm": 47,
      "message": "เลือกชื่อเพจที่เราจะลิงก์ไปหาได้ นึกออกไหม "
    },
    {
      "message_id": 255,
      "agent_id": 14,
      "delay": 9.359,
      "onscreen_delay": 9.122,
      "typing_delay": 0.237,
      "typing_duration": 12.044,
      "wpm": 60,
      "message": "ทั้งนี้ทั้งนั้นก็คือเราต้องสร้างเพจที่เราจะลิงก์"
    },
    {
      "message_id": 256,
      "agent_id": 15,
      "delay": 8.044,
      "onscreen_delay": 7.041,
      "typing_delay": 1.003,
      "typing_duration": 13.251,
      "wpm": 40,
      "message": "เสียก่อนนะคะ นั่นคือหลักการการเลือก"
    },
    {
      "message_id": 257,
      "agent_id": 12,
      "delay": 9.238,
      "onscreen_delay": 8.904,
      "typing_delay": 0.334,
      "typing_duration": 4.926,
      "wpm": 76,
      "message": "เพจนะคะ เลือกลิงก์ด้วยเพจ "
    },
    {
      "message_id": 258,
      "agent_id": 13,
      "delay": 5.235,
      "onscreen_delay": 1.129,
      "typing_delay": 4.106,
      "typing_duration": 7.784,
      "wpm": 12,
      "message": "แต่ถ้า"
    },
    {
      "message_id": 259,
      "agent_id": 14,
      "delay": 3.783,
      "onscreen_delay": 3.237,
      "typing_delay": 0.546,
      "typing_duration": 9.876,
      "wpm": 62,
      "message": "เป็นลิงก์ตำแหน่งในเพจนี่มันก็ต้องให้เลือก"
    },
    {
      "message_id": 260,
      "agent_id": 15,
      "delay": 5.876,
      "onscreen_delay": 5.478,
      "typing_delay": 0.398,
      "typing_duration": 9.249,
      "wpm": 50,
      "message": "ที่เพจก่อน แล้วก็ไปเลือกตำแหน่ง "
    },
    {
      "message_id": 261,
      "agent_id": 12,
      "delay": 5.248,
      "onscreen_delay": 2.074,
      "typing_delay": 3.174,
      "typing_duration": 6.144,
      "wpm": 34,
      "message": "ว่าจะเอาตรงไหน "
    },
    {
      "message_id": 262,
      "agent_id": 13,
      "delay": 2.14,
      "onscreen_delay": 2.035,
      "typing_delay": 0.105,
      "typing_duration": 15.005,
      "wpm": 60,
      "message": "อะไรอย่างไรนะคะ มันจะมีของมัน แต่ตอนนี้เราเลือกที่ไม่มีลิงก์ "
    },
    {
      "message_id": 263,
      "agent_id": 14,
      "delay": 11.005,
      "onscreen_delay": 9.82,
      "typing_delay": 1.185,
      "typing_duration": 6.677,
      "wpm": 27,
      "message": "แล้วกดบันทึก "
    },
    {
      "message_id": 264,
      "agent_id": 15,
      "delay": 7.004,
      "onscreen_delay": 6.45,
      "typing_delay": 0.554,
      "typing_duration": 10.658,
      "wpm": 51,
      "message": "ให้ทำชื่อเมนูเสียก่อน อยากดูว่าทำเมน"
    },
    {
      "message_id": 265,
      "agent_id": 12,
      "delay": 6.657,
      "onscreen_delay": 2.03,
      "typing_delay": 4.627,
      "typing_duration": 4.627,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 266,
      "agent_id": 13,
      "delay": 2.643,
      "onscreen_delay": 0.019,
      "typing_delay": 2.624,
      "typing_duration": 9.449,
      "wpm": 32,
      "message": "จะสังเกตว่า เมื่อเรา"
    },
    {
      "message_id": 267,
      "agent_id": 14,
      "delay": 5.447,
      "onscreen_delay": 5.219,
      "typing_delay": 0.228,
      "typing_duration": 8.764,
      "wpm": 63,
      "message": "สร้างเมนูเสร็จ เห็นไหมคะ จะมีชื่อเมนู"
    },
    {
      "message_id": 268,
      "agent_id": 15,
      "delay": 4.764,
      "onscreen_delay": 4.424,
      "typing_delay": 0.34,
      "typing_duration": 10.306,
      "wpm": 47,
      "message": "ที่เราสร้างเพิ่มขึ้นมาต่อท้ายเมน"
    },
    {
      "message_id": 269,
      "agent_id": 12,
      "delay": 6.305,
      "onscreen_delay": 5.415,
      "typing_delay": 0.89,
      "typing_duration": 10.178,
      "wpm": 57,
      "message": "เห็นหรือเปล่า เห็นไหมคะ เมื่อกี้มีแค่ 5 "
    },
    {
      "message_id": 270,
      "agent_id": 13,
      "delay": 6.176,
      "onscreen_delay": 5.323,
      "typing_delay": 0.853,
      "typing_duration": 11.038,
      "wpm": 57,
      "message": "ครั้งแรกมันมี 5 ใช่ไหมคะ เห็นไหมคะ เมนูที่"
    },
    {
      "message_id": 271,
      "agent_id": 14,
      "delay": 7.037,
      "onscreen_delay": 6.871,
      "typing_delay": 0.166,
      "typing_duration": 11.031,
      "wpm": 69,
      "message": "เราสร้างใหม่เมนูที่ 6 เมื่อกี้แม่ตั้งชื่อเมนูนี้ว่า "
    },
    {
      "message_id": 272,
      "agent_id": 15,
      "delay": 7.031,
      "onscreen_delay": 6.511,
      "typing_delay": 0.52,
      "typing_duration": 10.304,
      "wpm": 45,
      "message": "อาหารว่าง เมนูอาหารว่างก็ขึ้นมา "
    },
    {
      "message_id": 273,
      "agent_id": 12,
      "delay": 6.302,
      "onscreen_delay": 4.881,
      "typing_delay": 1.421,
      "typing_duration": 11.436,
      "wpm": 18,
      "message": "ให้ทำเพิ่มคนละ"
    },
    {
      "message_id": 274,
      "agent_id": 13,
      "delay": 7.436,
      "onscreen_delay": 7.376,
      "typing_delay": 0.06,
      "typing_duration": 13.041,
      "wpm": 36,
      "message": "อย่างน้อยใส้เข้าไปคนละ 3 ประเภท "
    },
    {
      "message_id": 275,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 276,
      "agent_id": 15,
      "delay": 11.001,
      "onscreen_delay": 9.72,
      "typing_delay": 1.281,
      "typing_duration": 15.001,
      "wpm": 35,
      "message": "ให้มีเมนูด้านข้างเพิ่มขึ้นมาอีก 3 เ"
    },
    {
      "message_id": 277,
      "agent_id": 12,
      "delay": 10.999,
      "onscreen_delay": 10.152,
      "typing_delay": 0.847,
      "typing_duration": 8.76,
      "wpm": 51,
      "message": "นะคะ เพราะฉะนั้นเมื่อไปเช็กจาก"
    },
    {
      "message_id": 278,
      "agent_id": 13,
      "delay": 6.998,
      "onscreen_delay": 6.229,
      "typing_delay": 0.769,
      "typing_duration": 8.483,
      "wpm": 41,
      "message": "การ 5 อันนี้ ก็ต้องเป็น "
    },
    {
      "message_id": 279,
      "agent_id": 14,
      "delay": 4.482,
      "onscreen_delay": 4.202,
      "typing_delay": 0.28,
      "typing_duration": 10.007,
      "wpm": 48,
      "message": "6, 7, 8 ตั้งเพิ่มมาอีก 8 อันนะคะ "
    },
    {
      "message_id": 280,
      "agent_id": 15,
      "delay": 7.445,
      "onscreen_delay": 0,
      "typing_delay": 7.445,
      "typing_duration": 7.445,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 281,
      "agent_id": 12,
      "delay": 8.462,
      "onscreen_delay": 0,
      "typing_delay": 8.462,
      "typing_duration": 8.462,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 282,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 283,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 7.412,
      "typing_delay": 3.587,
      "typing_duration": 11.123,
      "wpm": 24,
      "message": "เห็นไหมเมื่อกี้ลืม"
    },
    {
      "message_id": 284,
      "agent_id": 15,
      "delay": 7.121,
      "onscreen_delay": 6.142,
      "typing_delay": 0.979,
      "typing_duration": 14.528,
      "wpm": 33,
      "message": "คลิกว่าไม่มีลิงก์ มันก็ถามหา URL "
    },
    {
      "message_id": 285,
      "agent_id": 12,
      "delay": 10.527,
      "onscreen_delay": 10.114,
      "typing_delay": 0.413,
      "typing_duration": 11.854,
      "wpm": 78,
      "message": "อย่าลืมคลิกว่าไม่มีลิงก์ด้วยนะคะ ตอนนี้เรายังไม่ได้เชื่อมลิงก์"
    },
    {
      "message_id": 286,
      "agent_id": 13,
      "delay": 7.853,
      "onscreen_delay": 7.344,
      "typing_delay": 0.509,
      "typing_duration": 7.813,
      "wpm": 48,
      "message": "นะคะ เราคลิกไม่มีลิงก์ไว้ "
    },
    {
      "message_id": 287,
      "agent_id": 14,
      "delay": 3.852,
      "onscreen_delay": 3.758,
      "typing_delay": 0.094,
      "typing_duration": 4.637,
      "wpm": 26,
      "message": "กดบันทึก "
    },
    {
      "message_id": 288,
      "agent_id": 15,
      "delay": 7.255,
      "onscreen_delay": 0,
      "typing_delay": 7.255,
      "typing_duration": 7.255,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 289,
      "agent_id": 12,
      "delay": 4.319,
      "onscreen_delay": 0,
      "typing_delay": 4.319,
      "typing_duration": 4.319,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 290,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 291,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 292,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 5.711,
      "typing_delay": 5.289,
      "typing_duration": 5.289,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 293,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 294,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 295,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 296,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 297,
      "agent_id": 12,
      "delay": 10.997,
      "onscreen_delay": 5.29,
      "typing_delay": 5.707,
      "typing_duration": 5.707,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 298,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 299,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 300,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 0.746,
      "typing_delay": 10.253,
      "typing_duration": 10.253,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 301,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 302,
      "agent_id": 13,
      "delay": 10.999,
      "onscreen_delay": 7.084,
      "typing_delay": 3.915,
      "typing_duration": 13.55,
      "wpm": 29,
      "message": "เมื่อได้เมนูครบ 8 เห็ไหมคะ "
    },
    {
      "message_id": 303,
      "agent_id": 14,
      "delay": 9.548,
      "onscreen_delay": 8.265,
      "typing_delay": 1.283,
      "typing_duration": 11.392,
      "wpm": 43,
      "message": "3 อัน เมนูใหม่ 3 อัน แล้วกดบันทึก"
    },
    {
      "message_id": 304,
      "agent_id": 15,
      "delay": 7.391,
      "onscreen_delay": 6.019,
      "typing_delay": 1.372,
      "typing_duration": 4.773,
      "wpm": 13,
      "message": "นะคะ "
    },
    {
      "message_id": 305,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 306,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 307,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 308,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 5.983,
      "typing_delay": 5.017,
      "typing_duration": 5.017,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 309,
      "agent_id": 12,
      "delay": 6.999,
      "onscreen_delay": 0.671,
      "typing_delay": 6.328,
      "typing_duration": 9.36,
      "wpm": 18,
      "message": "บันทึกเสร็จ"
    },
    {
      "message_id": 310,
      "agent_id": 13,
      "delay": 5.356,
      "onscreen_delay": 4.357,
      "typing_delay": 0.999,
      "typing_duration": 8.426,
      "wpm": 41,
      "message": "ให้เราไปแก้พื้นหลังนะคะ "
    },
    {
      "message_id": 311,
      "agent_id": 14,
      "delay": 4.425,
      "onscreen_delay": 4.196,
      "typing_delay": 0.229,
      "typing_duration": 6.075,
      "wpm": 52,
      "message": "อยากได้สีอะไรลองแก้ดู "
    },
    {
      "message_id": 312,
      "agent_id": 15,
      "delay": 10.666,
      "onscreen_delay": 0,
      "typing_delay": 10.666,
      "typing_duration": 10.666,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 313,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 314,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 315,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 316,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 0.339,
      "typing_delay": 10.661,
      "typing_duration": 10.661,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 317,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 318,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 319,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 320,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 1.585,
      "typing_delay": 9.414,
      "typing_duration": 9.414,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 321,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 322,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 323,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 324,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 325,
      "agent_id": 12,
      "delay": 15.005,
      "onscreen_delay": 0,
      "typing_delay": 15.005,
      "typing_duration": 15.005,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 326,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 327,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 328,
      "agent_id": 15,
      "delay": 11.001,
      "onscreen_delay": 5.478,
      "typing_delay": 5.523,
      "typing_duration": 5.523,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 329,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 330,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 331,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 332,
      "agent_id": 15,
      "delay": 11.003,
      "onscreen_delay": 2.783,
      "typing_delay": 8.22,
      "typing_duration": 8.22,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 333,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 334,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 335,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 336,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 4.383,
      "typing_delay": 6.617,
      "typing_duration": 6.617,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 337,
      "agent_id": 12,
      "delay": 12.74,
      "onscreen_delay": 0,
      "typing_delay": 12.74,
      "typing_duration": 12.74,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 338,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 339,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 340,
      "agent_id": 15,
      "delay": 13.28,
      "onscreen_delay": 0,
      "typing_delay": 13.28,
      "typing_duration": 13.28,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 341,
      "agent_id": 12,
      "delay": 9.276,
      "onscreen_delay": 2.432,
      "typing_delay": 6.844,
      "typing_duration": 6.844,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 342,
      "agent_id": 13,
      "delay": 5.274,
      "onscreen_delay": 3.805,
      "typing_delay": 1.469,
      "typing_duration": 6.071,
      "wpm": 42,
      "message": "ที่นี้เมื่อเราใส่"
    },
    {
      "message_id": 343,
      "agent_id": 14,
      "delay": 2.069,
      "onscreen_delay": 1.479,
      "typing_delay": 0.59,
      "typing_duration": 10.505,
      "wpm": 66,
      "message": "เพิ่มเมนูเข้าไปนะคะ จัดการเมนูนี่ เพิ่มเมนูนี่ "
    },
    {
      "message_id": 344,
      "agent_id": 15,
      "delay": 6.504,
      "onscreen_delay": 5.379,
      "typing_delay": 1.125,
      "typing_duration": 7.535,
      "wpm": 54,
      "message": "เราต้องใส่หัวข้อให้เมนูด้วย"
    },
    {
      "message_id": 345,
      "agent_id": 12,
      "delay": 3.534,
      "onscreen_delay": 3.15,
      "typing_delay": 0.384,
      "typing_duration": 7.398,
      "wpm": 59,
      "message": "นะคะ เช่น อันนี้เป็นร้านอาหาร"
    },
    {
      "message_id": 346,
      "agent_id": 13,
      "delay": 3.395,
      "onscreen_delay": 2.913,
      "typing_delay": 0.482,
      "typing_duration": 9.178,
      "wpm": 46,
      "message": "ก็เลยบอกว่าประเภทอาหารของเรา "
    },
    {
      "message_id": 347,
      "agent_id": 14,
      "delay": 5.177,
      "onscreen_delay": 4.967,
      "typing_delay": 0.21,
      "typing_duration": 11.123,
      "wpm": 53,
      "message": "ของเด็ก ๆ ก็จะเป็นประเภทของกล้อง ประเภท"
    },
    {
      "message_id": 348,
      "agent_id": 15,
      "delay": 7.121,
      "onscreen_delay": 6.444,
      "typing_delay": 0.677,
      "typing_duration": 13.825,
      "wpm": 36,
      "message": "ของกีต้าร ประเภทของเสื้อ อย่างนี้ "
    },
    {
      "message_id": 349,
      "agent_id": 12,
      "delay": 9.825,
      "onscreen_delay": 9.641,
      "typing_delay": 0.184,
      "typing_duration": 7.101,
      "wpm": 63,
      "message": "เปลี่ยนชื่อตามสินค้าตัวเองนะคะ "
    },
    {
      "message_id": 350,
      "agent_id": 13,
      "delay": 5.823,
      "onscreen_delay": 4.609,
      "typing_delay": 1.214,
      "typing_duration": 11.65,
      "wpm": 50,
      "message": "พอเสร็จแล้ว อย่าลืมกดบันทึกทุกครั้งด้วย "
    },
    {
      "message_id": 351,
      "agent_id": 14,
      "delay": 7.642,
      "onscreen_delay": 3.555,
      "typing_delay": 4.087,
      "typing_duration": 6.91,
      "wpm": 15,
      "message": "สิ่งที่"
    },
    {
      "message_id": 352,
      "agent_id": 15,
      "delay": 3.641,
      "onscreen_delay": 3.1,
      "typing_delay": 0.541,
      "typing_duration": 11.58,
      "wpm": 41,
      "message": "มันยังไม่โชว์ ก็คือมันยังไม่ขึ้น "
    },
    {
      "message_id": 353,
      "agent_id": 12,
      "delay": 7.579,
      "onscreen_delay": 2.878,
      "typing_delay": 4.701,
      "typing_duration": 4.701,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 354,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 355,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 356,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 1.968,
      "typing_delay": 9.031,
      "typing_duration": 9.031,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 357,
      "agent_id": 12,
      "delay": 6.998,
      "onscreen_delay": 2.458,
      "typing_delay": 4.54,
      "typing_duration": 6.663,
      "wpm": 20,
      "message": "เราจะต้อง"
    },
    {
      "message_id": 358,
      "agent_id": 13,
      "delay": 2.996,
      "onscreen_delay": 2.219,
      "typing_delay": 0.777,
      "typing_duration": 13.163,
      "wpm": 35,
      "message": "ไปกำหนดค่าที่วิดเจ็ตนั่นเองนะคะ "
    },
    {
      "message_id": 359,
      "agent_id": 14,
      "delay": 9.161,
      "onscreen_delay": 8.398,
      "typing_delay": 0.763,
      "typing_duration": 9.243,
      "wpm": 45,
      "message": "เมื่อได้เมนูแล้ว หัวข้อต่อมา"
    },
    {
      "message_id": 360,
      "agent_id": 15,
      "delay": 5.241,
      "onscreen_delay": 2.874,
      "typing_delay": 2.367,
      "typing_duration": 14.787,
      "wpm": 26,
      "message": "ไปที่เมนูวิตเจ็ต เมนูที่ 2 "
    },
    {
      "message_id": 361,
      "agent_id": 12,
      "delay": 10.781,
      "onscreen_delay": 8.829,
      "typing_delay": 1.952,
      "typing_duration": 6.89,
      "wpm": 59,
      "message": "มันแสดงผลในเมนูด้านข้างนะคะ "
    },
    {
      "message_id": 362,
      "agent_id": 13,
      "delay": 6.78,
      "onscreen_delay": 5.981,
      "typing_delay": 0.799,
      "typing_duration": 6.403,
      "wpm": 28,
      "message": "ไปที่วิดเจ็ต "
    },
    {
      "message_id": 363,
      "agent_id": 14,
      "delay": 2.779,
      "onscreen_delay": 0.574,
      "typing_delay": 2.205,
      "typing_duration": 13.441,
      "wpm": 42,
      "message": "ในคู่มือบอกให้เลือกที่หมายเลขที่เท่าไร "
    },
    {
      "message_id": 364,
      "agent_id": 15,
      "delay": 9.44,
      "onscreen_delay": 7.945,
      "typing_delay": 1.495,
      "typing_duration": 15.001,
      "wpm": 29,
      "message": "หมายเลขที่ 3 เห็นไหม สไลด์เมน"
    },
    {
      "message_id": 365,
      "agent_id": 12,
      "delay": 10.997,
      "onscreen_delay": 9.695,
      "typing_delay": 1.302,
      "typing_duration": 10.443,
      "wpm": 29,
      "message": "เมนูเห็นไหมคะ กดเปิด "
    },
    {
      "message_id": 366,
      "agent_id": 13,
      "delay": 6.996,
      "onscreen_delay": 6.396,
      "typing_delay": 0.6,
      "typing_duration": 14.681,
      "wpm": 38,
      "message": "ตรงสไลด์เมนูมันเป็นปิดใช่ไหม ให้เลือก"
    },
    {
      "message_id": 367,
      "agent_id": 14,
      "delay": 10.677,
      "onscreen_delay": 5.974,
      "typing_delay": 4.703,
      "typing_duration": 4.703,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 368,
      "agent_id": 15,
      "delay": 6.676,
      "onscreen_delay": 2.071,
      "typing_delay": 4.605,
      "typing_duration": 4.605,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 369,
      "agent_id": 12,
      "delay": 4.395,
      "onscreen_delay": 0,
      "typing_delay": 4.395,
      "typing_duration": 4.395,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 370,
      "agent_id": 13,
      "delay": 0.879,
      "onscreen_delay": 0,
      "typing_delay": 0.879,
      "typing_duration": 7.912,
      "wpm": 44,
      "message": "นั่นไง มาแล้ว เห็นไหมคะ "
    },
    {
      "message_id": 371,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 372,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 6.512,
      "typing_delay": 4.488,
      "typing_duration": 4.488,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 373,
      "agent_id": 12,
      "delay": 6.999,
      "onscreen_delay": 4.811,
      "typing_delay": 2.188,
      "typing_duration": 10.727,
      "wpm": 35,
      "message": "สีมันกลืนเราก็ไปเปลี่ยนสี"
    },
    {
      "message_id": 374,
      "agent_id": 13,
      "delay": 6.724,
      "onscreen_delay": 6.347,
      "typing_delay": 0.377,
      "typing_duration": 6.337,
      "wpm": 43,
      "message": "ตัวพื้นหลังได้นะคะ "
    },
    {
      "message_id": 375,
      "agent_id": 14,
      "delay": 2.723,
      "onscreen_delay": 1.6,
      "typing_delay": 1.123,
      "typing_duration": 5.012,
      "wpm": 54,
      "message": "ให้มันเข้ม ๆ หน่อย "
    },
    {
      "message_id": 376,
      "agent_id": 15,
      "delay": 4.558,
      "onscreen_delay": 0,
      "typing_delay": 4.558,
      "typing_duration": 4.558,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 377,
      "agent_id": 12,
      "delay": 4.092,
      "onscreen_delay": 0,
      "typing_delay": 4.092,
      "typing_duration": 4.092,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 378,
      "agent_id": 13,
      "delay": 1.153,
      "onscreen_delay": 0,
      "typing_delay": 1.153,
      "typing_duration": 4.72,
      "wpm": 32,
      "message": "ข้อความหาย "
    },
    {
      "message_id": 379,
      "agent_id": 14,
      "delay": 1.636,
      "onscreen_delay": 0,
      "typing_delay": 1.636,
      "typing_duration": 10.321,
      "wpm": 33,
      "message": "หัวข้อ... เปลี่ยนสีเป็น"
    },
    {
      "message_id": 380,
      "agent_id": 15,
      "delay": 6.319,
      "onscreen_delay": 3.248,
      "typing_delay": 3.071,
      "typing_duration": 5.221,
      "wpm": 14,
      "message": "สีขาว "
    },
    {
      "message_id": 381,
      "agent_id": 12,
      "delay": 4.166,
      "onscreen_delay": 0,
      "typing_delay": 4.166,
      "typing_duration": 5.87,
      "wpm": 26,
      "message": "ยังไม่ขึ้น "
    },
    {
      "message_id": 382,
      "agent_id": 13,
      "delay": 4.164,
      "onscreen_delay": 0,
      "typing_delay": 4.164,
      "typing_duration": 4.164,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 383,
      "agent_id": 14,
      "delay": 4.671,
      "onscreen_delay": 0,
      "typing_delay": 4.671,
      "typing_duration": 4.671,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 384,
      "agent_id": 15,
      "delay": 5.844,
      "onscreen_delay": 0,
      "typing_delay": 5.844,
      "typing_duration": 5.844,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 385,
      "agent_id": 12,
      "delay": 9.962,
      "onscreen_delay": 0,
      "typing_delay": 9.962,
      "typing_duration": 9.962,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 386,
      "agent_id": 13,
      "delay": 5.958,
      "onscreen_delay": 1.761,
      "typing_delay": 4.197,
      "typing_duration": 4.197,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 387,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 388,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 8.131,
      "typing_delay": 2.868,
      "typing_duration": 10.699,
      "wpm": 32,
      "message": "โอ.เค. ดูนะคะ ถ้าของใคร"
    },
    {
      "message_id": 389,
      "agent_id": 12,
      "delay": 6.998,
      "onscreen_delay": 6.3,
      "typing_delay": 0.698,
      "typing_duration": 10.146,
      "wpm": 61,
      "message": "เปลี่ยนสีแล้วมันไม่ขึ้นนี่ มันจะมีวิดเจ็ต"
    },
    {
      "message_id": 390,
      "agent_id": 13,
      "delay": 6.145,
      "onscreen_delay": 5.808,
      "typing_delay": 0.337,
      "typing_duration": 11.726,
      "wpm": 41,
      "message": "ให้จัดการอยู่นะคะ เข้าไปแก้ไขได้ "
    },
    {
      "message_id": 391,
      "agent_id": 14,
      "delay": 7.725,
      "onscreen_delay": 7.389,
      "typing_delay": 0.336,
      "typing_duration": 8.713,
      "wpm": 43,
      "message": "ขนาดฟอนต์แก้ได้นะคะ ดูที่"
    },
    {
      "message_id": 392,
      "agent_id": 15,
      "delay": 4.713,
      "onscreen_delay": 3.346,
      "typing_delay": 1.367,
      "typing_duration": 12.425,
      "wpm": 22,
      "message": "แถบวิดเจ็ตด้านข้าง "
    },
    {
      "message_id": 393,
      "agent_id": 12,
      "delay": 8.425,
      "onscreen_delay": 8.034,
      "typing_delay": 0.391,
      "typing_duration": 9.541,
      "wpm": 64,
      "message": "รูปแบบไปที่รูปแบบเห็นไหมคะ ขนาด 14 เล็กไป "
    },
    {
      "message_id": 394,
      "agent_id": 13,
      "delay": 5.539,
      "onscreen_delay": 4.782,
      "typing_delay": 0.757,
      "typing_duration": 7.484,
      "wpm": 52,
      "message": "เราก็เพิ่ม 18 อย่างนี้นะคะ "
    },
    {
      "message_id": 395,
      "agent_id": 14,
      "delay": 3.484,
      "onscreen_delay": 1.013,
      "typing_delay": 2.471,
      "typing_duration": 6.031,
      "wpm": 27,
      "message": "ยังเล็กอยู่ "
    },
    {
      "message_id": 396,
      "agent_id": 15,
      "delay": 4.7,
      "onscreen_delay": 0,
      "typing_delay": 4.7,
      "typing_duration": 4.7,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 397,
      "agent_id": 12,
      "delay": 1.849,
      "onscreen_delay": 0,
      "typing_delay": 1.849,
      "typing_duration": 6.676,
      "wpm": 34,
      "message": "อ๋อ 12 เมื่อกี้"
    },
    {
      "message_id": 398,
      "agent_id": 13,
      "delay": 2.674,
      "onscreen_delay": 2.217,
      "typing_delay": 0.457,
      "typing_duration": 9.262,
      "wpm": 45,
      "message": "ดูด้วย ๆ หัวข้อ 18 เห็นไหมคะ "
    },
    {
      "message_id": 399,
      "agent_id": 14,
      "delay": 5.261,
      "onscreen_delay": 4.576,
      "typing_delay": 0.685,
      "typing_duration": 11.801,
      "wpm": 34,
      "message": "เพราะฉะนั้นรูปแบบฟอนต์ก็คือ"
    },
    {
      "message_id": 400,
      "agent_id": 15,
      "delay": 7.799,
      "onscreen_delay": 4.907,
      "typing_delay": 2.892,
      "typing_duration": 14.805,
      "wpm": 9,
      "message": "Font ปกติ "
    },
    {
      "message_id": 401,
      "agent_id": 12,
      "delay": 10.804,
      "onscreen_delay": 8.644,
      "typing_delay": 2.16,
      "typing_duration": 6.677,
      "wpm": 45,
      "message": "เห็นชัดขึ้นเห็นไหมคะ "
    },
    {
      "message_id": 402,
      "agent_id": 13,
      "delay": 6.802,
      "onscreen_delay": 2.361,
      "typing_delay": 4.441,
      "typing_duration": 4.441,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 403,
      "agent_id": 14,
      "delay": 2.802,
      "onscreen_delay": 0.142,
      "typing_delay": 2.66,
      "typing_duration": 9.908,
      "wpm": 30,
      "message": "ทีนี้ถ้าอย่างนี้เวลา"
    },
    {
      "message_id": 404,
      "agent_id": 15,
      "delay": 5.906,
      "onscreen_delay": 5.297,
      "typing_delay": 0.609,
      "typing_duration": 13.528,
      "wpm": 40,
      "message": "เราดูโดยที่ยังอยู่ในหน้าออกแบบมันยัง"
    },
    {
      "message_id": 405,
      "agent_id": 12,
      "delay": 9.527,
      "onscreen_delay": 8.772,
      "typing_delay": 0.755,
      "typing_duration": 7.662,
      "wpm": 55,
      "message": "มองเห็นไม่ทั่ว ให้เราคลิกที่ "
    },
    {
      "message_id": 406,
      "agent_id": 13,
      "delay": 5.525,
      "onscreen_delay": 5.387,
      "typing_delay": 0.138,
      "typing_duration": 12.771,
      "wpm": 26,
      "message": "ให้ดูที่มุมขวามือ จะมี"
    },
    {
      "message_id": 407,
      "agent_id": 14,
      "delay": 8.77,
      "onscreen_delay": 8.629,
      "typing_delay": 0.141,
      "typing_duration": 11.27,
      "wpm": 32,
      "message": "คำว่า \"Viewsize\" เห็นไหม "
    },
    {
      "message_id": 408,
      "agent_id": 15,
      "delay": 7.27,
      "onscreen_delay": 6.403,
      "typing_delay": 0.867,
      "typing_duration": 15.004,
      "wpm": 32,
      "message": "มุมทางขวามือน่ะ ที่เป็น Viewsiet "
    },
    {
      "message_id": 409,
      "agent_id": 12,
      "delay": 11.003,
      "onscreen_delay": 10.253,
      "typing_delay": 0.75,
      "typing_duration": 10.492,
      "wpm": 33,
      "message": "แถบสีส้ม ๆ คลิก 1 ครั้ง "
    },
    {
      "message_id": 410,
      "agent_id": 13,
      "delay": 7.002,
      "onscreen_delay": 5.561,
      "typing_delay": 1.441,
      "typing_duration": 9.44,
      "wpm": 46,
      "message": "แล้วมันจะไปแสดงหน้า เห็นไหมคะ "
    },
    {
      "message_id": 411,
      "agent_id": 14,
      "delay": 5.438,
      "onscreen_delay": 5.361,
      "typing_delay": 0.077,
      "typing_duration": 12.466,
      "wpm": 37,
      "message": "หน้าเว็บฯ ของเราที่ไม่มีส่วนของ"
    },
    {
      "message_id": 412,
      "agent_id": 15,
      "delay": 8.466,
      "onscreen_delay": 6.578,
      "typing_delay": 1.888,
      "typing_duration": 8.977,
      "wpm": 40,
      "message": "การปรับแต่งนี่ ขึ้นมานี่ "
    },
    {
      "message_id": 413,
      "agent_id": 12,
      "delay": 4.977,
      "onscreen_delay": 4.521,
      "typing_delay": 0.456,
      "typing_duration": 8.704,
      "wpm": 76,
      "message": "มันสวยหรือยังอะไรอย่างไรนะคะ อย่างนี้เป็นต้น "
    },
    {
      "message_id": 414,
      "agent_id": 13,
      "delay": 4.703,
      "onscreen_delay": 2.338,
      "typing_delay": 2.365,
      "typing_duration": 8.701,
      "wpm": 38,
      "message": "เราไปแก้ได้นะคะ เหมือน"
    },
    {
      "message_id": 415,
      "agent_id": 14,
      "delay": 4.7,
      "onscreen_delay": 4.635,
      "typing_delay": 0.065,
      "typing_duration": 11.449,
      "wpm": 48,
      "message": "ประเภทอาหารเหมือนห้วข้อจะทำตัวหนาหรือ"
    },
    {
      "message_id": 416,
      "agent_id": 15,
      "delay": 7.448,
      "onscreen_delay": 6.894,
      "typing_delay": 0.554,
      "typing_duration": 8.596,
      "wpm": 24,
      "message": "เปลี่ยนสีก็ได้ "
    },
    {
      "message_id": 417,
      "agent_id": 12,
      "delay": 4.594,
      "onscreen_delay": 3.347,
      "typing_delay": 1.247,
      "typing_duration": 9.403,
      "wpm": 59,
      "message": "ถ้าดูแล้วยังไม่ถูกใจเราก็ไปแก้ได้นะคะ "
    },
    {
      "message_id": 418,
      "agent_id": 13,
      "delay": 5.402,
      "onscreen_delay": 5.234,
      "typing_delay": 0.168,
      "typing_duration": 11.272,
      "wpm": 39,
      "message": "เช่น ประเภทของอาหาร ใส่ตัวหนา"
    },
    {
      "message_id": 419,
      "agent_id": 14,
      "delay": 7.271,
      "onscreen_delay": 6.974,
      "typing_delay": 0.297,
      "typing_duration": 6.043,
      "wpm": 57,
      "message": "เข้าไป ขีดเส้นใต้เข้าไป "
    },
    {
      "message_id": 420,
      "agent_id": 15,
      "delay": 3.269,
      "onscreen_delay": 1.79,
      "typing_delay": 1.479,
      "typing_duration": 9.207,
      "wpm": 34,
      "message": "สีเส้นแบ่ง ให้มันเห็น"
    },
    {
      "message_id": 421,
      "agent_id": 12,
      "delay": 5.207,
      "onscreen_delay": 4.572,
      "typing_delay": 0.635,
      "typing_duration": 10.519,
      "wpm": 58,
      "message": "เป็นแยกระหว่างหัวข้อ ใส่เส้นแบ่งเข้าไปค่ะ "
    },
    {
      "message_id": 422,
      "agent_id": 13,
      "delay": 6.519,
      "onscreen_delay": 3.626,
      "typing_delay": 2.893,
      "typing_duration": 9.549,
      "wpm": 31,
      "message": "ใส่เส้นแบ่งเข้าไปให้ "
    },
    {
      "message_id": 423,
      "agent_id": 14,
      "delay": 5.548,
      "onscreen_delay": 2.962,
      "typing_delay": 2.586,
      "typing_duration": 7.535,
      "wpm": 34,
      "message": "เห็นไหมจะมีเส้นมา"
    },
    {
      "message_id": 424,
      "agent_id": 15,
      "delay": 3.534,
      "onscreen_delay": 2.586,
      "typing_delay": 0.948,
      "typing_duration": 8.333,
      "wpm": 29,
      "message": "แบ่งหัวข้อกับ... "
    },
    {
      "message_id": 425,
      "agent_id": 12,
      "delay": 4.332,
      "onscreen_delay": 3.441,
      "typing_delay": 0.891,
      "typing_duration": 7.029,
      "wpm": 49,
      "message": "กับตัวเมนูให้เห็นชัดเจน "
    },
    {
      "message_id": 426,
      "agent_id": 13,
      "delay": 3.029,
      "onscreen_delay": 2.677,
      "typing_delay": 0.352,
      "typing_duration": 10.089,
      "wpm": 49,
      "message": "ว่าเรามี... สีนี้ขึ้นมา เห็นไหมคะ "
    },
    {
      "message_id": 427,
      "agent_id": 14,
      "delay": 6.077,
      "onscreen_delay": 2.727,
      "typing_delay": 3.35,
      "typing_duration": 8.361,
      "wpm": 45,
      "message": "แบบนี้นะคะ จะขึ้นมาแบบนี้ "
    },
    {
      "message_id": 428,
      "agent_id": 15,
      "delay": 6.366,
      "onscreen_delay": 0,
      "typing_delay": 6.366,
      "typing_duration": 6.366,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 429,
      "agent_id": 12,
      "delay": 2.777,
      "onscreen_delay": 0,
      "typing_delay": 2.777,
      "typing_duration": 6.104,
      "wpm": 25,
      "message": "เดี๋ยวจะไป"
    },
    {
      "message_id": 430,
      "agent_id": 13,
      "delay": 2.103,
      "onscreen_delay": 1.555,
      "typing_delay": 0.548,
      "typing_duration": 9.941,
      "wpm": 44,
      "message": "เดินดูนะ ว่าใครสามารถโชว์เมนู"
    },
    {
      "message_id": 431,
      "agent_id": 14,
      "delay": 5.941,
      "onscreen_delay": 5.819,
      "typing_delay": 0.122,
      "typing_duration": 4.729,
      "wpm": 60,
      "message": "ด้านข้างได้แล้วบ้าง "
    },
    {
      "message_id": 432,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 433,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 434,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 435,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 436,
      "agent_id": 15,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 437,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 438,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 439,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 440,
      "agent_id": 15,
      "delay": 14.991,
      "onscreen_delay": 0,
      "typing_delay": 14.991,
      "typing_duration": 14.991,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 441,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 442,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 443,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 444,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 445,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 446,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 447,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 448,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 449,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 450,
      "agent_id": 13,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 451,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 452,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 453,
      "agent_id": 12,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 454,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 455,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 456,
      "agent_id": 15,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 457,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 458,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 459,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 460,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 461,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 462,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 463,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 464,
      "agent_id": 15,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 465,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 466,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 467,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 468,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 469,
      "agent_id": 12,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 470,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 471,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 472,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 473,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 474,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 475,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 476,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 477,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 478,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 479,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 480,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 481,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 482,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 483,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 484,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 485,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 486,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 487,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 488,
      "agent_id": 15,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 489,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 490,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 491,
      "agent_id": 14,
      "delay": 15.015,
      "onscreen_delay": 0,
      "typing_delay": 15.015,
      "typing_duration": 15.015,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 492,
      "agent_id": 15,
      "delay": 11.013,
      "onscreen_delay": 8.703,
      "typing_delay": 2.31,
      "typing_duration": 9.849,
      "wpm": 6,
      "message": "ปราย "
    },
    {
      "message_id": 493,
      "agent_id": 12,
      "delay": 7.013,
      "onscreen_delay": 6.121,
      "typing_delay": 0.892,
      "typing_duration": 7.359,
      "wpm": 51,
      "message": "ปรายต้องเพิ่มเมนูด้านข้าง"
    },
    {
      "message_id": 494,
      "agent_id": 13,
      "delay": 3.358,
      "onscreen_delay": 2.905,
      "typing_delay": 0.453,
      "typing_duration": 4.636,
      "wpm": 39,
      "message": "เหมือนอันนี้ "
    },
    {
      "message_id": 495,
      "agent_id": 14,
      "delay": 2.054,
      "onscreen_delay": 0,
      "typing_delay": 2.054,
      "typing_duration": 7.08,
      "wpm": 17,
      "message": "เมื่อกี้"
    },
    {
      "message_id": 496,
      "agent_id": 15,
      "delay": 3.079,
      "onscreen_delay": 1.324,
      "typing_delay": 1.755,
      "typing_duration": 6.956,
      "wpm": 45,
      "message": "ตรงหน้าออกแบบนะคะ ที่"
    },
    {
      "message_id": 497,
      "agent_id": 12,
      "delay": 2.955,
      "onscreen_delay": 2.354,
      "typing_delay": 0.601,
      "typing_duration": 5.57,
      "wpm": 65,
      "message": "เมนูด้านข้างนี่ ต้องคลิก "
    },
    {
      "message_id": 498,
      "agent_id": 13,
      "delay": 1.569,
      "onscreen_delay": 0.714,
      "typing_delay": 0.855,
      "typing_duration": 8.137,
      "wpm": 52,
      "message": "ต้องเพิ่มเมนูขึ้นมาอีก 3 อัน "
    },
    {
      "message_id": 499,
      "agent_id": 14,
      "delay": 4.122,
      "onscreen_delay": 1.638,
      "typing_delay": 2.484,
      "typing_duration": 9.037,
      "wpm": 38,
      "message": "ปายต้องมีเมนูขึ้นมาใหม่"
    },
    {
      "message_id": 500,
      "agent_id": 15,
      "delay": 5.037,
      "onscreen_delay": 4.34,
      "typing_delay": 0.697,
      "typing_duration": 7.267,
      "wpm": 52,
      "message": "อีก 3 อัน เข้าใจหรือเปล่า "
    },
    {
      "message_id": 501,
      "agent_id": 12,
      "delay": 3.265,
      "onscreen_delay": 2.25,
      "typing_delay": 1.015,
      "typing_duration": 8.144,
      "wpm": 57,
      "message": "ต้องทำเมนูเพิ่ม 3 อัน ทีนี้ปราย"
    },
    {
      "message_id": 502,
      "agent_id": 13,
      "delay": 4.143,
      "onscreen_delay": 2.836,
      "typing_delay": 1.307,
      "typing_duration": 10.527,
      "wpm": 30,
      "message": "ขายกล้องถ่ายรูป ปายก็"
    },
    {
      "message_id": 503,
      "agent_id": 14,
      "delay": 6.527,
      "onscreen_delay": 5.141,
      "typing_delay": 1.386,
      "typing_duration": 10.253,
      "wpm": 42,
      "message": "ทำเมนูเป็นประเภทของกล้องก็ได้ "
    },
    {
      "message_id": 504,
      "agent_id": 15,
      "delay": 6.248,
      "onscreen_delay": 5.764,
      "typing_delay": 0.484,
      "typing_duration": 12.827,
      "wpm": 30,
      "message": "เข้าใจนะ มีกี่ประเภท กล้อง"
    },
    {
      "message_id": 505,
      "agent_id": 12,
      "delay": 8.826,
      "onscreen_delay": 8.281,
      "typing_delay": 0.545,
      "typing_duration": 5.282,
      "wpm": 74,
      "message": "ของปรายที่จะขายมีกี่ประเภท "
    },
    {
      "message_id": 506,
      "agent_id": 13,
      "delay": 4.825,
      "onscreen_delay": 2.695,
      "typing_delay": 2.13,
      "typing_duration": 11.728,
      "wpm": 22,
      "message": "นึกออกนะคะ โอ.เค. "
    },
    {
      "message_id": 507,
      "agent_id": 14,
      "delay": 7.727,
      "onscreen_delay": 6.997,
      "typing_delay": 0.73,
      "typing_duration": 7.753,
      "wpm": 46,
      "message": "เข้าใจหรือยัง โอ.เค. ค่ะ "
    },
    {
      "message_id": 508,
      "agent_id": 15,
      "delay": 4.871,
      "onscreen_delay": 0,
      "typing_delay": 4.871,
      "typing_duration": 4.871,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 509,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 510,
      "agent_id": 13,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 511,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 512,
      "agent_id": 15,
      "delay": 11.508,
      "onscreen_delay": 0,
      "typing_delay": 11.508,
      "typing_duration": 11.508,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 513,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 514,
      "agent_id": 13,
      "delay": 10.999,
      "onscreen_delay": 8.787,
      "typing_delay": 2.212,
      "typing_duration": 12.854,
      "wpm": 28,
      "message": "เมื่อกี้ยุ้ยทันหรือเปล่า "
    },
    {
      "message_id": 515,
      "agent_id": 14,
      "delay": 8.853,
      "onscreen_delay": 8.662,
      "typing_delay": 0.191,
      "typing_duration": 9.691,
      "wpm": 36,
      "message": "เมนูน่ะ ทันเมนูด้านข้าง "
    },
    {
      "message_id": 516,
      "agent_id": 15,
      "delay": 5.68,
      "onscreen_delay": 1.612,
      "typing_delay": 4.068,
      "typing_duration": 7.175,
      "wpm": 13,
      "message": "ทันไหม "
    },
    {
      "message_id": 517,
      "agent_id": 12,
      "delay": 6.679,
      "onscreen_delay": 0,
      "typing_delay": 6.679,
      "typing_duration": 10.799,
      "wpm": 4,
      "message": "ไอ้"
    },
    {
      "message_id": 518,
      "agent_id": 13,
      "delay": 6.798,
      "onscreen_delay": 4.072,
      "typing_delay": 2.726,
      "typing_duration": 5.484,
      "wpm": 25,
      "message": "ยุ้ยไม่ดู "
    },
    {
      "message_id": 519,
      "agent_id": 14,
      "delay": 2.796,
      "onscreen_delay": 2.569,
      "typing_delay": 0.227,
      "typing_duration": 10.084,
      "wpm": 31,
      "message": "ยุ้ย มองพี่เขาหน่อยสิ "
    },
    {
      "message_id": 520,
      "agent_id": 15,
      "delay": 6.082,
      "onscreen_delay": 1.273,
      "typing_delay": 4.809,
      "typing_duration": 4.809,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 521,
      "agent_id": 12,
      "delay": 2.253,
      "onscreen_delay": 0,
      "typing_delay": 2.253,
      "typing_duration": 9.416,
      "wpm": 41,
      "message": "เมนูด้านข้างทำเสร็จหรือยัง "
    },
    {
      "message_id": 522,
      "agent_id": 13,
      "delay": 5.416,
      "onscreen_delay": 1.04,
      "typing_delay": 4.376,
      "typing_duration": 4.376,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 523,
      "agent_id": 14,
      "delay": 1.416,
      "onscreen_delay": 0.502,
      "typing_delay": 0.914,
      "typing_duration": 5.082,
      "wpm": 27,
      "message": "ทำหรือยัง "
    },
    {
      "message_id": 524,
      "agent_id": 15,
      "delay": 4.736,
      "onscreen_delay": 0,
      "typing_delay": 4.736,
      "typing_duration": 4.736,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 525,
      "agent_id": 12,
      "delay": 4.963,
      "onscreen_delay": 0,
      "typing_delay": 4.963,
      "typing_duration": 11.453,
      "wpm": 28,
      "message": "(ล่าม) ยังไม่เสร็จค่ะ "
    },
    {
      "message_id": 526,
      "agent_id": 13,
      "delay": 7.451,
      "onscreen_delay": 6.073,
      "typing_delay": 1.378,
      "typing_duration": 14.867,
      "wpm": 31,
      "message": "กำลังทำค่ะ (อาจารย์) ได้กี่เมนู "
    },
    {
      "message_id": 527,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 528,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 3.529,
      "typing_delay": 7.47,
      "typing_duration": 7.47,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 529,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 530,
      "agent_id": 13,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 531,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 532,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 533,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 534,
      "agent_id": 13,
      "delay": 10.999,
      "onscreen_delay": 6.61,
      "typing_delay": 4.389,
      "typing_duration": 11.981,
      "wpm": 33,
      "message": "ยุ้ย ยุ้ยต้องเพิ่มเมนูใหม่"
    },
    {
      "message_id": 535,
      "agent_id": 14,
      "delay": 7.98,
      "onscreen_delay": 6.176,
      "typing_delay": 1.804,
      "typing_duration": 6.839,
      "wpm": 26,
      "message": "ขึ้นมา 3 อัน "
    },
    {
      "message_id": 536,
      "agent_id": 15,
      "delay": 3.978,
      "onscreen_delay": 3.271,
      "typing_delay": 0.707,
      "typing_duration": 15,
      "wpm": 25,
      "message": "ยุ้ยขายอะไรนะ ยุ้ยขายอะไร "
    },
    {
      "message_id": 537,
      "agent_id": 12,
      "delay": 11,
      "onscreen_delay": 6.191,
      "typing_delay": 4.809,
      "typing_duration": 6.762,
      "wpm": 16,
      "message": "ขายอะไร "
    },
    {
      "message_id": 538,
      "agent_id": 13,
      "delay": 6.999,
      "onscreen_delay": 5.203,
      "typing_delay": 1.796,
      "typing_duration": 11.512,
      "wpm": 51,
      "message": "(ล่าม) ขายกระเป๋าของผู้ชายค่ะ (อาจารย์) "
    },
    {
      "message_id": 539,
      "agent_id": 14,
      "delay": 7.512,
      "onscreen_delay": 5.99,
      "typing_delay": 1.522,
      "typing_duration": 9.499,
      "wpm": 38,
      "message": "โอ.เค. เพราะอย่างนั้นตรง"
    },
    {
      "message_id": 540,
      "agent_id": 15,
      "delay": 5.498,
      "onscreen_delay": 4.17,
      "typing_delay": 1.328,
      "typing_duration": 11.688,
      "wpm": 42,
      "message": "เมนูที่จะให้เพิ่ม 3 อันน่ะ ยุ้ยก็"
    },
    {
      "message_id": 541,
      "agent_id": 12,
      "delay": 7.687,
      "onscreen_delay": 7.483,
      "typing_delay": 0.204,
      "typing_duration": 6.015,
      "wpm": 80,
      "message": "อาจจะทำเป็นประเภทของกระเป๋า เช่น "
    },
    {
      "message_id": 542,
      "agent_id": 13,
      "delay": 3.673,
      "onscreen_delay": 3.438,
      "typing_delay": 0.235,
      "typing_duration": 11.816,
      "wpm": 41,
      "message": "อะไรนะ กระเป๋าสะพาย 1. เมนูที่ 1 "
    },
    {
      "message_id": 543,
      "agent_id": 14,
      "delay": 7.816,
      "onscreen_delay": 7.529,
      "typing_delay": 0.287,
      "typing_duration": 8.531,
      "wpm": 55,
      "message": "กระเป๋าสะพาย นึกออกนะ เมนูที่ 2 "
    },
    {
      "message_id": 544,
      "agent_id": 15,
      "delay": 4.53,
      "onscreen_delay": 3.395,
      "typing_delay": 1.135,
      "typing_duration": 11.945,
      "wpm": 30,
      "message": "เป็นแบบอะไรนะ กระเป๋าถือ "
    },
    {
      "message_id": 545,
      "agent_id": 12,
      "delay": 7.945,
      "onscreen_delay": 7.497,
      "typing_delay": 0.448,
      "typing_duration": 9.71,
      "wpm": 46,
      "message": "ถือไว้มีสายสะพาย แล้วแบบบที่ 3 "
    },
    {
      "message_id": 546,
      "agent_id": 13,
      "delay": 5.709,
      "onscreen_delay": 5.14,
      "typing_delay": 0.569,
      "typing_duration": 8.43,
      "wpm": 46,
      "message": "เป็นเป้ อย่างนี้ นึกออกไหม "
    },
    {
      "message_id": 547,
      "agent_id": 14,
      "delay": 4.43,
      "onscreen_delay": 4.037,
      "typing_delay": 0.393,
      "typing_duration": 13.481,
      "wpm": 61,
      "message": "สะพายข้าง สะพายหลัง ใช้สะพายหลังก็ได้ ใช้สะพายข้างก็ได้ "
    },
    {
      "message_id": 548,
      "agent_id": 15,
      "delay": 9.481,
      "onscreen_delay": 8.141,
      "typing_delay": 1.34,
      "typing_duration": 5.568,
      "wpm": 32,
      "message": "ทำเพิ่มอีก 3 "
    },
    {
      "message_id": 549,
      "agent_id": 12,
      "delay": 5.468,
      "onscreen_delay": 5.025,
      "typing_delay": 0.443,
      "typing_duration": 6.491,
      "wpm": 46,
      "message": "ทำเพิ่มขึ้นมา 3 เมนู "
    },
    {
      "message_id": 550,
      "agent_id": 13,
      "delay": 4.084,
      "onscreen_delay": 0,
      "typing_delay": 4.084,
      "typing_duration": 6.148,
      "wpm": 15,
      "message": "โอ.เค. "
    },
    {
      "message_id": 551,
      "agent_id": 14,
      "delay": 5.164,
      "onscreen_delay": 0,
      "typing_delay": 5.164,
      "typing_duration": 5.164,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 552,
      "agent_id": 15,
      "delay": 1.496,
      "onscreen_delay": 0,
      "typing_delay": 1.496,
      "typing_duration": 7.458,
      "wpm": 30,
      "message": "พอทำเมนูเสร็จนะ "
    },
    {
      "message_id": 553,
      "agent_id": 12,
      "delay": 3.456,
      "onscreen_delay": 1.425,
      "typing_delay": 2.031,
      "typing_duration": 11.233,
      "wpm": 41,
      "message": "ยุ้ยอย่าลืมมาตั้งค่าวิดเจ็ทด้วย "
    },
    {
      "message_id": 554,
      "agent_id": 13,
      "delay": 7.233,
      "onscreen_delay": 3.123,
      "typing_delay": 4.11,
      "typing_duration": 5.487,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 555,
      "agent_id": 14,
      "delay": 3.232,
      "onscreen_delay": 3.168,
      "typing_delay": 0.064,
      "typing_duration": 9.457,
      "wpm": 60,
      "message": "ไปที่วิดเจ็ตแล้วตั้งค่าไอ้ตัวเมนูที่ 3 "
    },
    {
      "message_id": 556,
      "agent_id": 15,
      "delay": 5.448,
      "onscreen_delay": 4.907,
      "typing_delay": 0.541,
      "typing_duration": 10.535,
      "wpm": 38,
      "message": "เป็นเปิดแค่นั้นล่ะ แล้วเปิด"
    },
    {
      "message_id": 557,
      "agent_id": 12,
      "delay": 6.534,
      "onscreen_delay": 5.617,
      "typing_delay": 0.917,
      "typing_duration": 8.436,
      "wpm": 50,
      "message": "ปิดได้ ต้องตั้งค่าให้มันแสดง"
    },
    {
      "message_id": 558,
      "agent_id": 13,
      "delay": 4.435,
      "onscreen_delay": 3.865,
      "typing_delay": 0.57,
      "typing_duration": 15.001,
      "wpm": 38,
      "message": "ผลน่ะ ไม่อย่างนั้นมันจะไม่เห็นเมนูข้าง"
    },
    {
      "message_id": 559,
      "agent_id": 14,
      "delay": 11.001,
      "onscreen_delay": 9.96,
      "typing_delay": 1.041,
      "typing_duration": 4.341,
      "wpm": 31,
      "message": "อย่าลืมนะ "
    },
    {
      "message_id": 560,
      "agent_id": 15,
      "delay": 6.999,
      "onscreen_delay": 3.763,
      "typing_delay": 3.236,
      "typing_duration": 6.338,
      "wpm": 24,
      "message": "นะคะ ทีนี้"
    },
    {
      "message_id": 561,
      "agent_id": 12,
      "delay": 2.998,
      "onscreen_delay": 2.301,
      "typing_delay": 0.697,
      "typing_duration": 8.051,
      "wpm": 48,
      "message": "สำหรับคนที่ทำเมนูเสร็จแล้ว "
    },
    {
      "message_id": 562,
      "agent_id": 13,
      "delay": 4.05,
      "onscreen_delay": 0.966,
      "typing_delay": 3.084,
      "typing_duration": 9.542,
      "wpm": 16,
      "message": "มีใครยังทำ"
    },
    {
      "message_id": 563,
      "agent_id": 14,
      "delay": 5.542,
      "onscreen_delay": 5.509,
      "typing_delay": 0.033,
      "typing_duration": 8.562,
      "wpm": 84,
      "message": "ไม่เสร็จ ยกมือนะคะ เพราะไม่อย่างนั้นเดี๋ยวตอน... "
    },
    {
      "message_id": 564,
      "agent_id": 15,
      "delay": 4.561,
      "onscreen_delay": 3.671,
      "typing_delay": 0.89,
      "typing_duration": 8.927,
      "wpm": 55,
      "message": "เราจะให้ เมื่อเราคลิกเลือกเมนูนี่"
    },
    {
      "message_id": 565,
      "agent_id": 12,
      "delay": 4.927,
      "onscreen_delay": 3.151,
      "typing_delay": 1.776,
      "typing_duration": 9.631,
      "wpm": 55,
      "message": "มันจะต้องไปที่หน้าเพจที่เราให้สร้าง"
    },
    {
      "message_id": 566,
      "agent_id": 13,
      "delay": 5.63,
      "onscreen_delay": 5.136,
      "typing_delay": 0.494,
      "typing_duration": 15,
      "wpm": 35,
      "message": "เพิ่ม ตามจำนวนเมนูด้านข้าง นึกออกนะ "
    },
    {
      "message_id": 567,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 8.812,
      "typing_delay": 2.187,
      "typing_duration": 6.662,
      "wpm": 36,
      "message": "ในสัปดาห์ที่แล้ว"
    },
    {
      "message_id": 568,
      "agent_id": 15,
      "delay": 6.998,
      "onscreen_delay": 6.48,
      "typing_delay": 0.518,
      "typing_duration": 9.85,
      "wpm": 47,
      "message": "ได้สอนวิธีการเพิ่มเพจไปแล้วนะคะ "
    },
    {
      "message_id": 569,
      "agent_id": 12,
      "delay": 5.838,
      "onscreen_delay": 1.98,
      "typing_delay": 3.858,
      "typing_duration": 8.263,
      "wpm": 20,
      "message": "เพราะฉะนั้น "
    },
    {
      "message_id": 570,
      "agent_id": 13,
      "delay": 4.263,
      "onscreen_delay": 3.496,
      "typing_delay": 0.767,
      "typing_duration": 13.426,
      "wpm": 38,
      "message": "สัปดาห์นี้เด็ก ๆ จะต้องเพิ่มเข้าไป "
    },
    {
      "message_id": 571,
      "agent_id": 14,
      "delay": 9.426,
      "onscreen_delay": 8.52,
      "typing_delay": 0.906,
      "typing_duration": 10.425,
      "wpm": 50,
      "message": "เพื่อรองรับ 3 เมนูนี้ ทำเพิ่ม 3 เพจ "
    },
    {
      "message_id": 572,
      "agent_id": 15,
      "delay": 6.424,
      "onscreen_delay": 4.674,
      "typing_delay": 1.75,
      "typing_duration": 13.879,
      "wpm": 25,
      "message": "ทำเพจเพิ่มอีก 3 เพจนะคะ "
    },
    {
      "message_id": 573,
      "agent_id": 12,
      "delay": 9.878,
      "onscreen_delay": 9.325,
      "typing_delay": 0.553,
      "typing_duration": 8.749,
      "wpm": 72,
      "message": "เดี๋ยวจะทำให้ดูเป็นตัวอย่าง เมื่อเรามีเมนู "
    },
    {
      "message_id": 574,
      "agent_id": 13,
      "delay": 5.876,
      "onscreen_delay": 5.221,
      "typing_delay": 0.655,
      "typing_duration": 5.353,
      "wpm": 59,
      "message": "3 อัน เพจที่จะไป เช่น "
    },
    {
      "message_id": 575,
      "agent_id": 14,
      "delay": 1.876,
      "onscreen_delay": 1.493,
      "typing_delay": 0.383,
      "typing_duration": 8.429,
      "wpm": 53,
      "message": "ข้อมูลอาหารว่างนะคะ ให้คลิกที่"
    },
    {
      "message_id": 576,
      "agent_id": 15,
      "delay": 4.428,
      "onscreen_delay": 4.114,
      "typing_delay": 0.314,
      "typing_duration": 14.283,
      "wpm": 46,
      "message": "หน้าเพจนะคะ เมื่อเราจะสร้างเพจ แล้วคลิกคำว่า "
    },
    {
      "message_id": 577,
      "agent_id": 12,
      "delay": 10.282,
      "onscreen_delay": 9.313,
      "typing_delay": 0.969,
      "typing_duration": 14.697,
      "wpm": 42,
      "message": "\"เพิ่มเพจ\" เหมือนเดิมเลย ทำตามขั้นตอนเดิม "
    },
    {
      "message_id": 578,
      "agent_id": 13,
      "delay": 10.697,
      "onscreen_delay": 10.201,
      "typing_delay": 0.496,
      "typing_duration": 4.16,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 579,
      "agent_id": 14,
      "delay": 6.696,
      "onscreen_delay": 1.774,
      "typing_delay": 4.922,
      "typing_duration": 4.922,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 580,
      "agent_id": 15,
      "delay": 2.695,
      "onscreen_delay": 2.273,
      "typing_delay": 0.422,
      "typing_duration": 5.471,
      "wpm": 47,
      "message": "ทีนี้ให้เลือกเป็น "
    },
    {
      "message_id": 581,
      "agent_id": 12,
      "delay": 2.475,
      "onscreen_delay": 0,
      "typing_delay": 2.475,
      "typing_duration": 9.469,
      "wpm": 38,
      "message": "ให้เลือกประเภทของเพจเป็น "
    },
    {
      "message_id": 582,
      "agent_id": 13,
      "delay": 5.467,
      "onscreen_delay": 4.898,
      "typing_delay": 0.569,
      "typing_duration": 4.081,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 583,
      "agent_id": 14,
      "delay": 4.372,
      "onscreen_delay": 0,
      "typing_delay": 4.372,
      "typing_duration": 4.372,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 584,
      "agent_id": 15,
      "delay": 5.128,
      "onscreen_delay": 0,
      "typing_delay": 5.128,
      "typing_duration": 5.128,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 585,
      "agent_id": 12,
      "delay": 2.58,
      "onscreen_delay": 0,
      "typing_delay": 2.58,
      "typing_duration": 7.213,
      "wpm": 54,
      "message": "เป็นหน้าข่าวหรือบทความนะคะ "
    },
    {
      "message_id": 586,
      "agent_id": 13,
      "delay": 5.314,
      "onscreen_delay": 0,
      "typing_delay": 5.314,
      "typing_duration": 5.314,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 587,
      "agent_id": 14,
      "delay": 1.314,
      "onscreen_delay": 0.664,
      "typing_delay": 0.65,
      "typing_duration": 11.572,
      "wpm": 41,
      "message": "เพราะต้องการให้ไอ้เมนูที่แสดงนี่ "
    },
    {
      "message_id": 588,
      "agent_id": 15,
      "delay": 7.571,
      "onscreen_delay": 5.579,
      "typing_delay": 1.992,
      "typing_duration": 7.409,
      "wpm": 32,
      "message": "แสดงข้อมูลน่ะค่ะ "
    },
    {
      "message_id": 589,
      "agent_id": 12,
      "delay": 3.57,
      "onscreen_delay": 2.229,
      "typing_delay": 1.341,
      "typing_duration": 4.72,
      "wpm": 44,
      "message": "ครับ ว่าไงครับ "
    },
    {
      "message_id": 590,
      "agent_id": 13,
      "delay": 0.719,
      "onscreen_delay": 0.074,
      "typing_delay": 0.645,
      "typing_duration": 10.462,
      "wpm": 32,
      "message": "มีผู้ต้องการถามเราแล้ว "
    },
    {
      "message_id": 591,
      "agent_id": 14,
      "delay": 6.461,
      "onscreen_delay": 2.637,
      "typing_delay": 3.824,
      "typing_duration": 7.768,
      "wpm": 33,
      "message": "เต้ว่าอย่างไรครับ "
    },
    {
      "message_id": 592,
      "agent_id": 15,
      "delay": 6.651,
      "onscreen_delay": 0,
      "typing_delay": 6.651,
      "typing_duration": 6.651,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 593,
      "agent_id": 12,
      "delay": 3.01,
      "onscreen_delay": 0,
      "typing_delay": 3.01,
      "typing_duration": 13.716,
      "wpm": 42,
      "message": "(ล่าม) ก็คือกดเพิ่มเปลี่ยนสีไม่ได้ครับ "
    },
    {
      "message_id": 594,
      "agent_id": 13,
      "delay": 9.715,
      "onscreen_delay": 7.55,
      "typing_delay": 2.165,
      "typing_duration": 6.566,
      "wpm": 46,
      "message": "(อาจารย์) เมนูใช่ไหม "
    },
    {
      "message_id": 595,
      "agent_id": 14,
      "delay": 5.714,
      "onscreen_delay": 5.6,
      "typing_delay": 0.114,
      "typing_duration": 4.883,
      "wpm": 46,
      "message": "เปลี่ยนสีไม่ได้ "
    },
    {
      "message_id": 596,
      "agent_id": 15,
      "delay": 2.863,
      "onscreen_delay": 0,
      "typing_delay": 2.863,
      "typing_duration": 14.552,
      "wpm": 41,
      "message": "(ล่าม) ใช่ ๆ ครับ (อาจารย์) สีของอะไรลูก "
    },
    {
      "message_id": 597,
      "agent_id": 12,
      "delay": 10.551,
      "onscreen_delay": 10.018,
      "typing_delay": 0.533,
      "typing_duration": 5.04,
      "wpm": 57,
      "message": "ข้อความพื้นหลังหรือ "
    },
    {
      "message_id": 598,
      "agent_id": 13,
      "delay": 6.55,
      "onscreen_delay": 0.893,
      "typing_delay": 5.657,
      "typing_duration": 5.657,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 599,
      "agent_id": 14,
      "delay": 4.408,
      "onscreen_delay": 0,
      "typing_delay": 4.408,
      "typing_duration": 4.408,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 600,
      "agent_id": 15,
      "delay": 3.906,
      "onscreen_delay": 0,
      "typing_delay": 3.906,
      "typing_duration": 15.007,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 601,
      "agent_id": 12,
      "delay": 11.006,
      "onscreen_delay": 10.085,
      "typing_delay": 0.921,
      "typing_duration": 9.386,
      "wpm": 70,
      "message": "(ล่าม) ที่ตรงเป็นแถบสีน้ำเงินที่เป็นพื้นหลัง"
    },
    {
      "message_id": 602,
      "agent_id": 13,
      "delay": 7.004,
      "onscreen_delay": 6.275,
      "typing_delay": 0.729,
      "typing_duration": 9.465,
      "wpm": 44,
      "message": "น่ะครับ มันเปลี่ยนไม่ได้ครับ "
    },
    {
      "message_id": 603,
      "agent_id": 14,
      "delay": 5.464,
      "onscreen_delay": 4.854,
      "typing_delay": 0.61,
      "typing_duration": 9.146,
      "wpm": 38,
      "message": "ที่เป็นสีน้ำเงินน่ะครับ "
    },
    {
      "message_id": 604,
      "agent_id": 15,
      "delay": 5.145,
      "onscreen_delay": 2.613,
      "typing_delay": 2.532,
      "typing_duration": 12.774,
      "wpm": 33,
      "message": "(อาจารย์) เดี๋ยว ๆ ย้อนดูให้ "
    },
    {
      "message_id": 605,
      "agent_id": 12,
      "delay": 8.773,
      "onscreen_delay": 4.135,
      "typing_delay": 4.638,
      "typing_duration": 4.638,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 606,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 607,
      "agent_id": 14,
      "delay": 11.001,
      "onscreen_delay": 9.352,
      "typing_delay": 1.649,
      "typing_duration": 9.67,
      "wpm": 51,
      "message": "ภาษาไทยแป๊บหนึ่งนะ เต้รอแป๊บหนึ่ง "
    },
    {
      "message_id": 608,
      "agent_id": 15,
      "delay": 7,
      "onscreen_delay": 2.101,
      "typing_delay": 4.899,
      "typing_duration": 4.899,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 609,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 610,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 611,
      "agent_id": 14,
      "delay": 15.006,
      "onscreen_delay": 0,
      "typing_delay": 15.006,
      "typing_duration": 15.006,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 612,
      "agent_id": 15,
      "delay": 11.004,
      "onscreen_delay": 6.205,
      "typing_delay": 4.799,
      "typing_duration": 4.799,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 613,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 614,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 615,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 616,
      "agent_id": 15,
      "delay": 12.361,
      "onscreen_delay": 0,
      "typing_delay": 12.361,
      "typing_duration": 12.361,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 617,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 618,
      "agent_id": 13,
      "delay": 10.999,
      "onscreen_delay": 4.053,
      "typing_delay": 6.946,
      "typing_duration": 6.946,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 619,
      "agent_id": 14,
      "delay": 6.998,
      "onscreen_delay": 6.365,
      "typing_delay": 0.633,
      "typing_duration": 6.781,
      "wpm": 51,
      "message": "เต้อยู่หน้านี้หรือเปล่า "
    },
    {
      "message_id": 620,
      "agent_id": 15,
      "delay": 2.997,
      "onscreen_delay": 1.99,
      "typing_delay": 1.007,
      "typing_duration": 11.393,
      "wpm": 42,
      "message": "อยู่หน้าออกแบบไหมคะ ต้องอยู่หน้า"
    },
    {
      "message_id": 621,
      "agent_id": 12,
      "delay": 7.392,
      "onscreen_delay": 6.14,
      "typing_delay": 1.252,
      "typing_duration": 4.311,
      "wpm": 42,
      "message": "ออกแบบนะครับ "
    },
    {
      "message_id": 622,
      "agent_id": 13,
      "delay": 5.571,
      "onscreen_delay": 0,
      "typing_delay": 5.571,
      "typing_duration": 5.571,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 623,
      "agent_id": 14,
      "delay": 1.569,
      "onscreen_delay": 1.073,
      "typing_delay": 0.496,
      "typing_duration": 7.996,
      "wpm": 53,
      "message": "ตอนนี้อยู่หน้าไหนเอ่ย โอ.เค. "
    },
    {
      "message_id": 624,
      "agent_id": 15,
      "delay": 3.995,
      "onscreen_delay": 3.462,
      "typing_delay": 0.533,
      "typing_duration": 10.993,
      "wpm": 34,
      "message": "แล้วจะเปลี่ยนตรงนี้ใช่ไหม "
    },
    {
      "message_id": 625,
      "agent_id": 12,
      "delay": 6.993,
      "onscreen_delay": 5.099,
      "typing_delay": 1.894,
      "typing_duration": 11.176,
      "wpm": 51,
      "message": "เปลี่ยนที่อยู่ เปลี่ยนสีข้อความที่อยู่"
    },
    {
      "message_id": 626,
      "agent_id": 13,
      "delay": 7.162,
      "onscreen_delay": 5.75,
      "typing_delay": 1.412,
      "typing_duration": 11.169,
      "wpm": 46,
      "message": "ในเมนูนี่ใช่ไหม หรือสีพื้นหลังครับ "
    },
    {
      "message_id": 627,
      "agent_id": 14,
      "delay": 7.169,
      "onscreen_delay": 7.142,
      "typing_delay": 0.027,
      "typing_duration": 5.269,
      "wpm": 37,
      "message": "เปลี่ยนสีอะไร "
    },
    {
      "message_id": 628,
      "agent_id": 15,
      "delay": 4.99,
      "onscreen_delay": 0,
      "typing_delay": 4.99,
      "typing_duration": 11.081,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 629,
      "agent_id": 12,
      "delay": 7.079,
      "onscreen_delay": 5.978,
      "typing_delay": 1.101,
      "typing_duration": 4.8,
      "wpm": 47,
      "message": "จะเปลี่ยนสีอะไร "
    },
    {
      "message_id": 630,
      "agent_id": 13,
      "delay": 4.334,
      "onscreen_delay": 0,
      "typing_delay": 4.334,
      "typing_duration": 7.213,
      "wpm": 21,
      "message": "มองไม่เห็น "
    },
    {
      "message_id": 631,
      "agent_id": 14,
      "delay": 3.212,
      "onscreen_delay": 1.911,
      "typing_delay": 1.301,
      "typing_duration": 11.463,
      "wpm": 93,
      "message": "(ล่าม) ทำเปลี่ยนได้แล้วครับ เปลี่ยนเป็นสีฟ้าเรียบร้อยแล้วครับ (อาจารย์) "
    },
    {
      "message_id": 632,
      "agent_id": 15,
      "delay": 7.462,
      "onscreen_delay": 4.191,
      "typing_delay": 3.271,
      "typing_duration": 10.571,
      "wpm": 21,
      "message": "มาดูนะคะ ว่า... "
    },
    {
      "message_id": 633,
      "agent_id": 12,
      "delay": 6.571,
      "onscreen_delay": 5.766,
      "typing_delay": 0.805,
      "typing_duration": 7.187,
      "wpm": 50,
      "message": "เมื่อกี้ ก็คือเมื่อเรากด"
    },
    {
      "message_id": 634,
      "agent_id": 13,
      "delay": 3.185,
      "onscreen_delay": 2.343,
      "typing_delay": 0.842,
      "typing_duration": 11.528,
      "wpm": 56,
      "message": "ความต้องการนะคะ สิ่งที่จะให้ทำ ก็คือเมื่อกด"
    },
    {
      "message_id": 635,
      "agent_id": 14,
      "delay": 7.527,
      "onscreen_delay": 7.477,
      "typing_delay": 0.05,
      "typing_duration": 7.266,
      "wpm": 76,
      "message": "ไปที่เมนูที่ 1 ปุ๊บ มันจะไปที่หน้าเพจ"
    },
    {
      "message_id": 636,
      "agent_id": 15,
      "delay": 3.527,
      "onscreen_delay": 2.704,
      "typing_delay": 0.823,
      "typing_duration": 14.369,
      "wpm": 43,
      "message": "ที่แสดงข้อมูลอาหารว่างของเรา ถ้าของเด็ก ๆ "
    },
    {
      "message_id": 637,
      "agent_id": 12,
      "delay": 10.368,
      "onscreen_delay": 9.756,
      "typing_delay": 0.612,
      "typing_duration": 8.043,
      "wpm": 58,
      "message": "ก็คือแสดงข้อมูลกีตาร์นึกออกนะคะ "
    },
    {
      "message_id": 638,
      "agent_id": 13,
      "delay": 6.367,
      "onscreen_delay": 5.735,
      "typing_delay": 0.632,
      "typing_duration": 7.973,
      "wpm": 30,
      "message": "หรือข้อมูลอะไรนะ "
    },
    {
      "message_id": 639,
      "agent_id": 14,
      "delay": 3.972,
      "onscreen_delay": 3.949,
      "typing_delay": 0.023,
      "typing_duration": 9.562,
      "wpm": 67,
      "message": "เครื่องสำอางอะไรพวกนี้นะคะ ตามประเภทที่ขึ้น "
    },
    {
      "message_id": 640,
      "agent_id": 15,
      "delay": 5.56,
      "onscreen_delay": 4.397,
      "typing_delay": 1.163,
      "typing_duration": 9.227,
      "wpm": 46,
      "message": "สิ่งที่จะต้องทำก็คือเพิ่มเพจ"
    },
    {
      "message_id": 641,
      "agent_id": 12,
      "delay": 5.226,
      "onscreen_delay": 4.465,
      "typing_delay": 0.761,
      "typing_duration": 5.61,
      "wpm": 86,
      "message": "เพื่อให้มันรองรับหน้าเมนูนี้นะคะ "
    },
    {
      "message_id": 642,
      "agent_id": 13,
      "delay": 1.61,
      "onscreen_delay": 0.864,
      "typing_delay": 0.746,
      "typing_duration": 11.882,
      "wpm": 39,
      "message": "นะคะ ในกรณนี้ บอกว่าให้เลือกที่"
    },
    {
      "message_id": 643,
      "agent_id": 14,
      "delay": 7.869,
      "onscreen_delay": 5.878,
      "typing_delay": 1.991,
      "typing_duration": 7.071,
      "wpm": 36,
      "message": "เมนูที่ 2 หน้าเพจ "
    },
    {
      "message_id": 644,
      "agent_id": 15,
      "delay": 3.868,
      "onscreen_delay": 0.157,
      "typing_delay": 3.711,
      "typing_duration": 9.515,
      "wpm": 11,
      "message": "หน้าเพจ "
    },
    {
      "message_id": 645,
      "agent_id": 12,
      "delay": 5.514,
      "onscreen_delay": 5.28,
      "typing_delay": 0.234,
      "typing_duration": 7.195,
      "wpm": 40,
      "message": "ที่คำว่า \"เพิ่มเพจ\" "
    },
    {
      "message_id": 646,
      "agent_id": 13,
      "delay": 3.193,
      "onscreen_delay": 1.047,
      "typing_delay": 2.146,
      "typing_duration": 4.168,
      "wpm": 14,
      "message": "นะคะ "
    },
    {
      "message_id": 647,
      "agent_id": 14,
      "delay": 1.016,
      "onscreen_delay": 0,
      "typing_delay": 1.016,
      "typing_duration": 7.239,
      "wpm": 37,
      "message": "ประเภทให้เลือกเป็น"
    },
    {
      "message_id": 648,
      "agent_id": 15,
      "delay": 3.239,
      "onscreen_delay": 2.602,
      "typing_delay": 0.637,
      "typing_duration": 10.478,
      "wpm": 16,
      "message": "ประเภทที่ 1 "
    },
    {
      "message_id": 649,
      "agent_id": 12,
      "delay": 6.477,
      "onscreen_delay": 3.874,
      "typing_delay": 2.603,
      "typing_duration": 14.118,
      "wpm": 27,
      "message": "ให้ไปเลือกตรง System Page "
    },
    {
      "message_id": 650,
      "agent_id": 13,
      "delay": 10.117,
      "onscreen_delay": 9.588,
      "typing_delay": 0.529,
      "typing_duration": 10.283,
      "wpm": 35,
      "message": "นะคะ เลือกประเภทแรก ข่าว"
    },
    {
      "message_id": 651,
      "agent_id": 14,
      "delay": 6.283,
      "onscreen_delay": 6.198,
      "typing_delay": 0.085,
      "typing_duration": 9.998,
      "wpm": 23,
      "message": "หรือบทความ คลิก "
    },
    {
      "message_id": 652,
      "agent_id": 15,
      "delay": 5.997,
      "onscreen_delay": 3.043,
      "typing_delay": 2.954,
      "typing_duration": 10.738,
      "wpm": 25,
      "message": "1 ครั้ง เพื่อเลือก "
    },
    {
      "message_id": 653,
      "agent_id": 12,
      "delay": 6.735,
      "onscreen_delay": 5.657,
      "typing_delay": 1.078,
      "typing_duration": 10.039,
      "wpm": 51,
      "message": "ถ้าเลือกชื่อประเภทมันจะขึ้น แล้วก็"
    },
    {
      "message_id": 654,
      "agent_id": 13,
      "delay": 6.039,
      "onscreen_delay": 5.062,
      "typing_delay": 0.977,
      "typing_duration": 8.034,
      "wpm": 49,
      "message": "จะมีให้กรอกชื่อเพจ เห็นไหม "
    },
    {
      "message_id": 655,
      "agent_id": 14,
      "delay": 4.032,
      "onscreen_delay": 2.521,
      "typing_delay": 1.511,
      "typing_duration": 6.944,
      "wpm": 67,
      "message": "ทีนี้กรอกชื่อเพจอย่างไร หลักการ"
    },
    {
      "message_id": 656,
      "agent_id": 15,
      "delay": 2.944,
      "onscreen_delay": 2.425,
      "typing_delay": 0.519,
      "typing_duration": 5.534,
      "wpm": 51,
      "message": "ง่าย ๆ เมนูชื่ออะไร "
    },
    {
      "message_id": 657,
      "agent_id": 12,
      "delay": 1.532,
      "onscreen_delay": 1.242,
      "typing_delay": 0.29,
      "typing_duration": 10.483,
      "wpm": 67,
      "message": "ที่เราทำไว้ชื่ออะไรใช่ไหมคะ เพราะฉะนั้น ชื่อเพจ"
    },
    {
      "message_id": 658,
      "agent_id": 13,
      "delay": 6.483,
      "onscreen_delay": 5.858,
      "typing_delay": 0.625,
      "typing_duration": 8.747,
      "wpm": 39,
      "message": "ก็เหมือนกัน จะได้รู้ว่า"
    },
    {
      "message_id": 659,
      "agent_id": 14,
      "delay": 4.746,
      "onscreen_delay": 3.559,
      "typing_delay": 1.187,
      "typing_duration": 11.564,
      "wpm": 25,
      "message": "เพจนี้กับเมนูนี้คือ"
    },
    {
      "message_id": 660,
      "agent_id": 15,
      "delay": 7.563,
      "onscreen_delay": 6.372,
      "typing_delay": 1.191,
      "typing_duration": 5.113,
      "wpm": 47,
      "message": "ไปที่อันเดียวกัน "
    },
    {
      "message_id": 661,
      "agent_id": 12,
      "delay": 8.398,
      "onscreen_delay": 0,
      "typing_delay": 8.398,
      "typing_duration": 8.398,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 662,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 663,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 664,
      "agent_id": 15,
      "delay": 10.995,
      "onscreen_delay": 0.263,
      "typing_delay": 10.732,
      "typing_duration": 10.732,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 665,
      "agent_id": 12,
      "delay": 6.993,
      "onscreen_delay": 2.217,
      "typing_delay": 4.776,
      "typing_duration": 7.371,
      "wpm": 6,
      "message": "ตรง"
    },
    {
      "message_id": 666,
      "agent_id": 13,
      "delay": 3.371,
      "onscreen_delay": 1.354,
      "typing_delay": 2.017,
      "typing_duration": 10.698,
      "wpm": 7,
      "message": "Title "
    },
    {
      "message_id": 667,
      "agent_id": 14,
      "delay": 6.695,
      "onscreen_delay": 2.231,
      "typing_delay": 4.464,
      "typing_duration": 15.001,
      "wpm": 37,
      "message": "Title คือ ชื่อที่ให้แสดงในแถบเบราว์เซ"
    },
    {
      "message_id": 668,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 6.45,
      "typing_delay": 4.55,
      "typing_duration": 15,
      "wpm": 22,
      "message": "Title คือชื่อที่ให้แสด"
    },
    {
      "message_id": 669,
      "agent_id": 12,
      "delay": 11,
      "onscreen_delay": 9.363,
      "typing_delay": 1.637,
      "typing_duration": 10.543,
      "wpm": 57,
      "message": "2 ตัวนี้ดูว่าระหว่างภาษาไทยกับภาษาอังกฤษ "
    },
    {
      "message_id": 670,
      "agent_id": 13,
      "delay": 6.998,
      "onscreen_delay": 5.502,
      "typing_delay": 1.496,
      "typing_duration": 10.611,
      "wpm": 44,
      "message": "ไอ้ Title มันจะขึ้นแบบไหนกันแน่ "
    },
    {
      "message_id": 671,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 672,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 673,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 674,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 675,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 7.988,
      "typing_delay": 3.011,
      "typing_duration": 7.322,
      "wpm": 18,
      "message": "ในส่วนของ"
    },
    {
      "message_id": 676,
      "agent_id": 15,
      "delay": 6.997,
      "onscreen_delay": 4.593,
      "typing_delay": 2.404,
      "typing_duration": 9.574,
      "wpm": 50,
      "message": "2 ช่องนี้ เดี๋ยวค่อยมาแก้ได้นะคะ "
    },
    {
      "message_id": 677,
      "agent_id": 12,
      "delay": 5.573,
      "onscreen_delay": 4.589,
      "typing_delay": 0.984,
      "typing_duration": 8.3,
      "wpm": 47,
      "message": "ถ้าเราต้องการให้ที่มันโชว์"
    },
    {
      "message_id": 678,
      "agent_id": 13,
      "delay": 4.3,
      "onscreen_delay": 3.684,
      "typing_delay": 0.616,
      "typing_duration": 11.428,
      "wpm": 33,
      "message": "นี่ เป็นภาษาไทย ก็สลับเอา"
    },
    {
      "message_id": 679,
      "agent_id": 14,
      "delay": 7.428,
      "onscreen_delay": 7.331,
      "typing_delay": 0.097,
      "typing_duration": 11.486,
      "wpm": 61,
      "message": "ชื่อเพจภาษาไทยมาใส่ตรงนี้ แต่ตอนนี้ไม่มั่นใจว่า"
    },
    {
      "message_id": 680,
      "agent_id": 15,
      "delay": 7.484,
      "onscreen_delay": 6.076,
      "typing_delay": 1.408,
      "typing_duration": 8.763,
      "wpm": 48,
      "message": "มันจะขึ้นตัวไหนแน่นะคะ ตรงคำ"
    },
    {
      "message_id": 681,
      "agent_id": 12,
      "delay": 4.763,
      "onscreen_delay": 4.252,
      "typing_delay": 0.511,
      "typing_duration": 6.714,
      "wpm": 63,
      "message": "อธิบายเพจ ใส่หรือไม่ใส่ก็ได้ "
    },
    {
      "message_id": 682,
      "agent_id": 13,
      "delay": 2.713,
      "onscreen_delay": 1.612,
      "typing_delay": 1.101,
      "typing_duration": 13.56,
      "wpm": 31,
      "message": "คีย์เวิร์ด ก็คือถ้าในกรณีที่"
    },
    {
      "message_id": 683,
      "agent_id": 14,
      "delay": 9.559,
      "onscreen_delay": 9.468,
      "typing_delay": 0.091,
      "typing_duration": 9.219,
      "wpm": 80,
      "message": "ใส่นี่ เหมือนที่บอกน่ะ Google เวลาที่ค้นใน Google "
    },
    {
      "message_id": 684,
      "agent_id": 15,
      "delay": 5.558,
      "onscreen_delay": 4.951,
      "typing_delay": 0.607,
      "typing_duration": 14.308,
      "wpm": 38,
      "message": "ถ้าเราใส่คีย์เวิร์ดข้อมูลสินค้าเราไป"
    },
    {
      "message_id": 685,
      "agent_id": 12,
      "delay": 10.307,
      "onscreen_delay": 10.046,
      "typing_delay": 0.261,
      "typing_duration": 7.638,
      "wpm": 67,
      "message": "ให้ Google มันจะเอาไปจัดลำดับในการ"
    },
    {
      "message_id": 686,
      "agent_id": 13,
      "delay": 6.307,
      "onscreen_delay": 5.621,
      "typing_delay": 0.686,
      "typing_duration": 11.205,
      "wpm": 43,
      "message": "ค้นหาช่วยนะคะ อันนี้ถ้านึกไม่ออก"
    },
    {
      "message_id": 687,
      "agent_id": 14,
      "delay": 7.204,
      "onscreen_delay": 7.098,
      "typing_delay": 0.106,
      "typing_duration": 4.824,
      "wpm": 47,
      "message": "ก็ยังไม่ใส่นะคะ "
    },
    {
      "message_id": 688,
      "agent_id": 15,
      "delay": 3.203,
      "onscreen_delay": 0.401,
      "typing_delay": 2.802,
      "typing_duration": 11.756,
      "wpm": 23,
      "message": "เรามาเลือกหมวดหมู่"
    },
    {
      "message_id": 689,
      "agent_id": 12,
      "delay": 7.755,
      "onscreen_delay": 6.553,
      "typing_delay": 1.202,
      "typing_duration": 7.364,
      "wpm": 43,
      "message": "นะคะ ก็คือแสดงทั้งหมด "
    },
    {
      "message_id": 690,
      "agent_id": 13,
      "delay": 5.866,
      "onscreen_delay": 0,
      "typing_delay": 5.866,
      "typing_duration": 5.866,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 691,
      "agent_id": 14,
      "delay": 1.865,
      "onscreen_delay": 0.117,
      "typing_delay": 1.748,
      "typing_duration": 6.5,
      "wpm": 37,
      "message": "URL เอาตามนี้เลย "
    },
    {
      "message_id": 692,
      "agent_id": 15,
      "delay": 2.975,
      "onscreen_delay": 0,
      "typing_delay": 2.975,
      "typing_duration": 8.615,
      "wpm": 35,
      "message": "เห็นไหมคะ ต้องการให้"
    },
    {
      "message_id": 693,
      "agent_id": 12,
      "delay": 4.615,
      "onscreen_delay": 4.316,
      "typing_delay": 0.299,
      "typing_duration": 4.655,
      "wpm": 45,
      "message": "แสดงเมนูตรงไหน "
    },
    {
      "message_id": 694,
      "agent_id": 13,
      "delay": 1.08,
      "onscreen_delay": 0,
      "typing_delay": 1.08,
      "typing_duration": 13.581,
      "wpm": 39,
      "message": "คลิกเลือก เห็นไหม แต่อันนี้เราให้มี"
    },
    {
      "message_id": 695,
      "agent_id": 14,
      "delay": 9.573,
      "onscreen_delay": 9.497,
      "typing_delay": 0.076,
      "typing_duration": 9.136,
      "wpm": 76,
      "message": "ทั้ง 2 อยู่แล้วนะ ก็คือเราอยากมีทั้งเมนูด้านบน"
    },
    {
      "message_id": 696,
      "agent_id": 15,
      "delay": 5.57,
      "onscreen_delay": 5.47,
      "typing_delay": 0.1,
      "typing_duration": 12.507,
      "wpm": 38,
      "message": "กับเมนูด้านข้าง ตอนนี้ใส่แค่ชื่อ"
    },
    {
      "message_id": 697,
      "agent_id": 12,
      "delay": 8.507,
      "onscreen_delay": 7.736,
      "typing_delay": 0.771,
      "typing_duration": 10.963,
      "wpm": 38,
      "message": "ภาษาไทยกับภาษาอังกฤษก่อน ว่า"
    },
    {
      "message_id": 698,
      "agent_id": 13,
      "delay": 6.963,
      "onscreen_delay": 6.056,
      "typing_delay": 0.907,
      "typing_duration": 8.483,
      "wpm": 53,
      "message": "เราสร้างเพจนี้ได้จริงหรือเปล่า "
    },
    {
      "message_id": 699,
      "agent_id": 14,
      "delay": 4.481,
      "onscreen_delay": 4.359,
      "typing_delay": 0.122,
      "typing_duration": 8.067,
      "wpm": 11,
      "message": "บันทึก "
    },
    {
      "message_id": 700,
      "agent_id": 15,
      "delay": 4.067,
      "onscreen_delay": 1.945,
      "typing_delay": 2.122,
      "typing_duration": 11.041,
      "wpm": 19,
      "message": "เห็นไหม จะขึ้น"
    },
    {
      "message_id": 701,
      "agent_id": 12,
      "delay": 7.04,
      "onscreen_delay": 5.889,
      "typing_delay": 1.151,
      "typing_duration": 7.488,
      "wpm": 68,
      "message": "มาแบบนี้เห็นไหมคะ จะมีแล้วก็สามารถ"
    },
    {
      "message_id": 702,
      "agent_id": 13,
      "delay": 3.472,
      "onscreen_delay": 3.23,
      "typing_delay": 0.242,
      "typing_duration": 8.873,
      "wpm": 59,
      "message": "ใส่เนื้อหาเข้าไปได้ เห็นไหมคะ ทีนี้"
    },
    {
      "message_id": 703,
      "agent_id": 14,
      "delay": 4.873,
      "onscreen_delay": 4.321,
      "typing_delay": 0.552,
      "typing_duration": 5.859,
      "wpm": 64,
      "message": "เมื่อเราได้ตัวหน้าเพจแล้ว "
    },
    {
      "message_id": 704,
      "agent_id": 15,
      "delay": 1.857,
      "onscreen_delay": 0.555,
      "typing_delay": 1.302,
      "typing_duration": 12.239,
      "wpm": 47,
      "message": "เด็ก ๆ จะต้องลองไปสร้างลิงก์ให้มันก่อน"
    },
    {
      "message_id": 705,
      "agent_id": 12,
      "delay": 8.239,
      "onscreen_delay": 7.467,
      "typing_delay": 0.772,
      "typing_duration": 6.532,
      "wpm": 71,
      "message": "ว่ามันมาหาหน้านี้ไหม นึกออกนะคะ "
    },
    {
      "message_id": 706,
      "agent_id": 13,
      "delay": 4.239,
      "onscreen_delay": 2.49,
      "typing_delay": 1.749,
      "typing_duration": 8.493,
      "wpm": 18,
      "message": "ให้คลิกที่"
    },
    {
      "message_id": 707,
      "agent_id": 14,
      "delay": 4.493,
      "onscreen_delay": 4.429,
      "typing_delay": 0.064,
      "typing_duration": 7.199,
      "wpm": 69,
      "message": "ส่วนด้านข้างนะคะ เมนูส่วนด้านข้าง "
    },
    {
      "message_id": 708,
      "agent_id": 15,
      "delay": 3.199,
      "onscreen_delay": 2.639,
      "typing_delay": 0.56,
      "typing_duration": 7.462,
      "wpm": 54,
      "message": "แล้วไปที่เมนูด้านข้างของเรา "
    },
    {
      "message_id": 709,
      "agent_id": 12,
      "delay": 3.46,
      "onscreen_delay": 2.274,
      "typing_delay": 1.186,
      "typing_duration": 14.647,
      "wpm": 41,
      "message": "เลือกอะไร เมนูที่ 1 คลิกที่คำว่า คลิกที่ "
    },
    {
      "message_id": 710,
      "agent_id": 13,
      "delay": 10.646,
      "onscreen_delay": 9.722,
      "typing_delay": 0.924,
      "typing_duration": 10.955,
      "wpm": 26,
      "message": "รูปดินสอ อยู่ในช่อง"
    },
    {
      "message_id": 711,
      "agent_id": 14,
      "delay": 6.954,
      "onscreen_delay": 6.796,
      "typing_delay": 0.158,
      "typing_duration": 9.467,
      "wpm": 57,
      "message": "สี่เหลี่ยมนี่ ก็คือแก้ไขนี่คลิกแก้ไข "
    },
    {
      "message_id": 712,
      "agent_id": 15,
      "delay": 5.466,
      "onscreen_delay": 4.321,
      "typing_delay": 1.145,
      "typing_duration": 10.377,
      "wpm": 39,
      "message": "ตรงประเภทของลิงก์ เห็นไหมคะ "
    },
    {
      "message_id": 713,
      "agent_id": 12,
      "delay": 6.377,
      "onscreen_delay": 5.484,
      "typing_delay": 0.893,
      "typing_duration": 4.481,
      "wpm": 37,
      "message": "ให้เลือกเพจ "
    },
    {
      "message_id": 714,
      "agent_id": 13,
      "delay": 2.376,
      "onscreen_delay": 0.067,
      "typing_delay": 2.309,
      "typing_duration": 9.199,
      "wpm": 41,
      "message": "ตรงที่เพจ ให้เลือกชื่อเพจ"
    },
    {
      "message_id": 715,
      "agent_id": 14,
      "delay": 5.198,
      "onscreen_delay": 4.518,
      "typing_delay": 0.68,
      "typing_duration": 7.129,
      "wpm": 55,
      "message": "ที่เราสร้างใหม่เมื่อกี้นี้ "
    },
    {
      "message_id": 716,
      "agent_id": 15,
      "delay": 3.129,
      "onscreen_delay": 2.025,
      "typing_delay": 1.104,
      "typing_duration": 7.766,
      "wpm": 33,
      "message": "เสร็จแล้วกดบันทึก "
    },
    {
      "message_id": 717,
      "agent_id": 12,
      "delay": 3.764,
      "onscreen_delay": 2.898,
      "typing_delay": 0.866,
      "typing_duration": 8.862,
      "wpm": 61,
      "message": "ให้ดูตรงนี้ก่อน เปิดเป็นหน้าต่างใหม่ "
    },
    {
      "message_id": 718,
      "agent_id": 13,
      "delay": 4.861,
      "onscreen_delay": 3.881,
      "typing_delay": 0.98,
      "typing_duration": 8.794,
      "wpm": 43,
      "message": "ถ้า ถ้าเมื่อใดที่เราเลือก"
    },
    {
      "message_id": 719,
      "agent_id": 14,
      "delay": 4.793,
      "onscreen_delay": 4.793,
      "typing_delay": 0,
      "typing_duration": 7.348,
      "wpm": 59,
      "message": "เมนูอาหารว่าง แล้วมันจะไปเปิด"
    },
    {
      "message_id": 720,
      "agent_id": 15,
      "delay": 3.348,
      "onscreen_delay": 2.337,
      "typing_delay": 1.011,
      "typing_duration": 11.698,
      "wpm": 33,
      "message": "เพจอาหารว่างนี่ขึ้นมาอีก 1 "
    },
    {
      "message_id": 721,
      "agent_id": 12,
      "delay": 7.696,
      "onscreen_delay": 7.465,
      "typing_delay": 0.231,
      "typing_duration": 6.656,
      "wpm": 65,
      "message": "หน้าต่างเลยนะคะ ถ้าติ๊กถูกนี่ "
    },
    {
      "message_id": 722,
      "agent_id": 13,
      "delay": 3.696,
      "onscreen_delay": 1.157,
      "typing_delay": 2.539,
      "typing_duration": 9.008,
      "wpm": 35,
      "message": "ลองเลือกเป็น เปิดเป็น"
    },
    {
      "message_id": 723,
      "agent_id": 14,
      "delay": 5.007,
      "onscreen_delay": 4.758,
      "typing_delay": 0.249,
      "typing_duration": 8.986,
      "wpm": 53,
      "message": "หน้าต่างใหม่ เพราะฉะนั้นเมื่อ... "
    },
    {
      "message_id": 724,
      "agent_id": 15,
      "delay": 4.984,
      "onscreen_delay": 4.452,
      "typing_delay": 0.532,
      "typing_duration": 11.565,
      "wpm": 44,
      "message": "กดบันทึกก่อนนะคะ เสร็จแล้วกดบันทึก "
    },
    {
      "message_id": 725,
      "agent_id": 12,
      "delay": 7.563,
      "onscreen_delay": 4.739,
      "typing_delay": 2.824,
      "typing_duration": 6.699,
      "wpm": 38,
      "message": "แล้วอย่าลืมบันทึก"
    },
    {
      "message_id": 726,
      "agent_id": 13,
      "delay": 3.563,
      "onscreen_delay": 3.193,
      "typing_delay": 0.37,
      "typing_duration": 8.675,
      "wpm": 29,
      "message": "ตรงเมนูของเราด้วย "
    },
    {
      "message_id": 727,
      "agent_id": 14,
      "delay": 4.664,
      "onscreen_delay": 4.589,
      "typing_delay": 0.075,
      "typing_duration": 8.337,
      "wpm": 63,
      "message": "เพราะว่ามีการแก้ไขนะคะ กดบันทึกด้วย "
    },
    {
      "message_id": 728,
      "agent_id": 15,
      "delay": 4.326,
      "onscreen_delay": 2.736,
      "typing_delay": 1.59,
      "typing_duration": 9.804,
      "wpm": 41,
      "message": "สิ่งที่เด็ก ๆ จะต้องทำก็คือ "
    },
    {
      "message_id": 729,
      "agent_id": 12,
      "delay": 5.798,
      "onscreen_delay": 5.496,
      "typing_delay": 0.302,
      "typing_duration": 10.695,
      "wpm": 58,
      "message": "อย่าดูในหน้าที่ออกแบบให้ไปดูที่ View Side "
    },
    {
      "message_id": 730,
      "agent_id": 13,
      "delay": 6.694,
      "onscreen_delay": 5.915,
      "typing_delay": 0.779,
      "typing_duration": 13.782,
      "wpm": 38,
      "message": "เสมอ เพื่อจะได้รู้ว่า เมื่อเป็นหน้า"
    },
    {
      "message_id": 731,
      "agent_id": 14,
      "delay": 9.782,
      "onscreen_delay": 9.222,
      "typing_delay": 0.56,
      "typing_duration": 9.04,
      "wpm": 48,
      "message": "ที่อยู่บนเว็บฯ จริง ๆ นี่นะคะ "
    },
    {
      "message_id": 732,
      "agent_id": 15,
      "delay": 5.78,
      "onscreen_delay": 4.242,
      "typing_delay": 1.538,
      "typing_duration": 14.54,
      "wpm": 34,
      "message": "แล้วเวลาเราเลือกอาหารว่าง เห็นไหม "
    },
    {
      "message_id": 733,
      "agent_id": 12,
      "delay": 10.54,
      "onscreen_delay": 9.286,
      "typing_delay": 1.254,
      "typing_duration": 10.74,
      "wpm": 63,
      "message": "เพิ่มหน้าต่างใหม่ขึ้นมา มันจะเป็นคนละหน้าต่าง "
    },
    {
      "message_id": 734,
      "agent_id": 13,
      "delay": 6.738,
      "onscreen_delay": 5.842,
      "typing_delay": 0.896,
      "typing_duration": 7.849,
      "wpm": 46,
      "message": "นั่นคือผลลัพธ์ที่ถูกต้อง "
    },
    {
      "message_id": 735,
      "agent_id": 14,
      "delay": 4.634,
      "onscreen_delay": 0,
      "typing_delay": 4.634,
      "typing_duration": 4.634,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 736,
      "agent_id": 15,
      "delay": 8.072,
      "onscreen_delay": 0,
      "typing_delay": 8.072,
      "typing_duration": 8.072,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 737,
      "agent_id": 12,
      "delay": 9.766,
      "onscreen_delay": 0,
      "typing_delay": 9.766,
      "typing_duration": 9.766,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 738,
      "agent_id": 13,
      "delay": 5.765,
      "onscreen_delay": 2.559,
      "typing_delay": 3.206,
      "typing_duration": 7.732,
      "wpm": 29,
      "message": "ทีนี้ที่ต้องแก้ "
    },
    {
      "message_id": 739,
      "agent_id": 14,
      "delay": 3.732,
      "onscreen_delay": 3.432,
      "typing_delay": 0.3,
      "typing_duration": 9.039,
      "wpm": 60,
      "message": "ที่ต้องแก้ตอนในหน้าเพจมาดู มันมีเมนู"
    },
    {
      "message_id": 740,
      "agent_id": 15,
      "delay": 5.037,
      "onscreen_delay": 4.114,
      "typing_delay": 0.923,
      "typing_duration": 12.962,
      "wpm": 58,
      "message": "ขึ้นมาซ้ำ เราไม่ต้องการ เราต้องไปติ๊กตัวนี้ออกนะคะ "
    },
    {
      "message_id": 741,
      "agent_id": 12,
      "delay": 8.962,
      "onscreen_delay": 7.248,
      "typing_delay": 1.714,
      "typing_duration": 7.162,
      "wpm": 10,
      "message": "ดูตรง "
    },
    {
      "message_id": 742,
      "agent_id": 13,
      "delay": 4.961,
      "onscreen_delay": 3.871,
      "typing_delay": 1.09,
      "typing_duration": 11.272,
      "wpm": 36,
      "message": "ตรงหน้าเพจ แล้วก็คลิกแก้ได้"
    },
    {
      "message_id": 743,
      "agent_id": 14,
      "delay": 7.27,
      "onscreen_delay": 6.923,
      "typing_delay": 0.347,
      "typing_duration": 5.73,
      "wpm": 68,
      "message": "ที่เพจอาหารว่างเมื่อกี้นี้ "
    },
    {
      "message_id": 744,
      "agent_id": 15,
      "delay": 3.268,
      "onscreen_delay": 2.197,
      "typing_delay": 1.071,
      "typing_duration": 9.132,
      "wpm": 21,
      "message": "เอาส่วนของ... "
    },
    {
      "message_id": 745,
      "agent_id": 12,
      "delay": 5.132,
      "onscreen_delay": 0.742,
      "typing_delay": 4.39,
      "typing_duration": 4.39,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 746,
      "agent_id": 13,
      "delay": 8.853,
      "onscreen_delay": 0,
      "typing_delay": 8.853,
      "typing_duration": 8.853,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 747,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 748,
      "agent_id": 15,
      "delay": 10.996,
      "onscreen_delay": 5.844,
      "typing_delay": 5.152,
      "typing_duration": 5.152,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 749,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 750,
      "agent_id": 13,
      "delay": 10.997,
      "onscreen_delay": 9.715,
      "typing_delay": 1.282,
      "typing_duration": 4.595,
      "wpm": 13,
      "message": "ทำไม "
    },
    {
      "message_id": 751,
      "agent_id": 14,
      "delay": 6.996,
      "onscreen_delay": 2.64,
      "typing_delay": 4.356,
      "typing_duration": 4.356,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 752,
      "agent_id": 15,
      "delay": 4.743,
      "onscreen_delay": 0,
      "typing_delay": 4.743,
      "typing_duration": 4.743,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 753,
      "agent_id": 12,
      "delay": 6.117,
      "onscreen_delay": 0,
      "typing_delay": 6.117,
      "typing_duration": 6.117,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 754,
      "agent_id": 13,
      "delay": 2.115,
      "onscreen_delay": 0.301,
      "typing_delay": 1.814,
      "typing_duration": 9.146,
      "wpm": 39,
      "message": "เราก็ลบเมนูที่มันเกินออก"
    },
    {
      "message_id": 755,
      "agent_id": 14,
      "delay": 5.144,
      "onscreen_delay": 4.189,
      "typing_delay": 0.955,
      "typing_duration": 11.218,
      "wpm": 43,
      "message": "อย่างนี้เลยก็ได้นะคะ คลิกหมวดนี้ "
    },
    {
      "message_id": 756,
      "agent_id": 15,
      "delay": 7.217,
      "onscreen_delay": 5.744,
      "typing_delay": 1.473,
      "typing_duration": 11.736,
      "wpm": 9,
      "message": "กด O.K. "
    },
    {
      "message_id": 757,
      "agent_id": 12,
      "delay": 7.735,
      "onscreen_delay": 6.761,
      "typing_delay": 0.974,
      "typing_duration": 5.462,
      "wpm": 66,
      "message": "อย่าลืมกดบันทึก อันนี้มี "
    },
    {
      "message_id": 758,
      "agent_id": 13,
      "delay": 3.734,
      "onscreen_delay": 2.935,
      "typing_delay": 0.799,
      "typing_duration": 9.909,
      "wpm": 54,
      "message": "ตรงนี้ก็เหมือนกัน เมนูบนที่มันเกินมา "
    },
    {
      "message_id": 759,
      "agent_id": 14,
      "delay": 5.899,
      "onscreen_delay": 4.965,
      "typing_delay": 0.934,
      "typing_duration": 10.728,
      "wpm": 41,
      "message": "เวลาจัดการเห็นไหมคะ ต้องเลือก"
    },
    {
      "message_id": 760,
      "agent_id": 15,
      "delay": 6.728,
      "onscreen_delay": 6.237,
      "typing_delay": 0.491,
      "typing_duration": 14.07,
      "wpm": 38,
      "message": "เมนูจัดการนะคะ อันไหนที่มันเกินเราลบ"
    },
    {
      "message_id": 761,
      "agent_id": 12,
      "delay": 10.069,
      "onscreen_delay": 9.699,
      "typing_delay": 0.37,
      "typing_duration": 7.092,
      "wpm": 34,
      "message": "ได้ คลิกลบ กด OK "
    },
    {
      "message_id": 762,
      "agent_id": 13,
      "delay": 6.067,
      "onscreen_delay": 2.936,
      "typing_delay": 3.131,
      "typing_duration": 7.369,
      "wpm": 35,
      "message": "แหม เครื่องมือนี้"
    },
    {
      "message_id": 763,
      "agent_id": 14,
      "delay": 3.363,
      "onscreen_delay": 2.607,
      "typing_delay": 0.756,
      "typing_duration": 8.589,
      "wpm": 47,
      "message": "ทำให้สับสนพอสมควร ไม่เป็นไร "
    },
    {
      "message_id": 764,
      "agent_id": 15,
      "delay": 4.588,
      "onscreen_delay": 4.083,
      "typing_delay": 0.505,
      "typing_duration": 14.249,
      "wpm": 32,
      "message": "เพราะทุกอย่างแก้ไขได้เห็นไหมคะ "
    },
    {
      "message_id": 765,
      "agent_id": 12,
      "delay": 10.248,
      "onscreen_delay": 8.417,
      "typing_delay": 1.831,
      "typing_duration": 12.111,
      "wpm": 37,
      "message": "มีเมนูตรงนี้ คลิกที่ อาหารว่าง"
    },
    {
      "message_id": 766,
      "agent_id": 13,
      "delay": 8.11,
      "onscreen_delay": 7.389,
      "typing_delay": 0.721,
      "typing_duration": 6.463,
      "wpm": 44,
      "message": "นี่ นั่นหมายความว่า "
    },
    {
      "message_id": 767,
      "agent_id": 14,
      "delay": 4.109,
      "onscreen_delay": 2.749,
      "typing_delay": 1.36,
      "typing_duration": 12.113,
      "wpm": 38,
      "message": "อย่าลืมกดดูที่ Viewsite เวลาเรา"
    },
    {
      "message_id": 768,
      "agent_id": 15,
      "delay": 8.112,
      "onscreen_delay": 7.188,
      "typing_delay": 0.924,
      "typing_duration": 11.718,
      "wpm": 40,
      "message": "แก้เสร็จ หายไปจริง คลิก 1 ครั้ง "
    },
    {
      "message_id": 769,
      "agent_id": 12,
      "delay": 7.716,
      "onscreen_delay": 6.435,
      "typing_delay": 1.281,
      "typing_duration": 6.755,
      "wpm": 47,
      "message": "นะคะ หน้าแรกอาหารว่าง "
    },
    {
      "message_id": 770,
      "agent_id": 13,
      "delay": 3.716,
      "onscreen_delay": 1.432,
      "typing_delay": 2.284,
      "typing_duration": 15.001,
      "wpm": 30,
      "message": "โอ.เค. เพราะฉะนั้นไปใส่เนื้อหา"
    },
    {
      "message_id": 771,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 10.867,
      "typing_delay": 0.132,
      "typing_duration": 7.523,
      "wpm": 50,
      "message": "เนื้อหาเพิ่มนะคะ ของแต่ละ"
    },
    {
      "message_id": 772,
      "agent_id": 15,
      "delay": 6.999,
      "onscreen_delay": 6.505,
      "typing_delay": 0.494,
      "typing_duration": 11.017,
      "wpm": 49,
      "message": "ประเภทของตัวเอง เพราะฉะนั้นมี 3 หน้า "
    },
    {
      "message_id": 773,
      "agent_id": 12,
      "delay": 7.017,
      "onscreen_delay": 6.324,
      "typing_delay": 0.693,
      "typing_duration": 5.465,
      "wpm": 47,
      "message": "เพจตัวเองก็ต้องมี "
    },
    {
      "message_id": 774,
      "agent_id": 13,
      "delay": 3.015,
      "onscreen_delay": 2.342,
      "typing_delay": 0.673,
      "typing_duration": 14.692,
      "wpm": 27,
      "message": "3 เพจ แต่อย่าลืมว่าบางคนมี"
    },
    {
      "message_id": 775,
      "agent_id": 14,
      "delay": 10.692,
      "onscreen_delay": 9.388,
      "typing_delay": 1.304,
      "typing_duration": 8.265,
      "wpm": 56,
      "message": "นะคะ ไปทำเพิ่มให้ครบ เข้าใจนะคะ "
    },
    {
      "message_id": 776,
      "agent_id": 15,
      "delay": 6.69,
      "onscreen_delay": 2.517,
      "typing_delay": 4.173,
      "typing_duration": 10.661,
      "wpm": 8,
      "message": "เด็ก ๆ "
    },
    {
      "message_id": 777,
      "agent_id": 12,
      "delay": 6.66,
      "onscreen_delay": 5.574,
      "typing_delay": 1.086,
      "typing_duration": 4.46,
      "wpm": 67,
      "message": "ฟังนะคะ งานของตัวเอง "
    },
    {
      "message_id": 778,
      "agent_id": 13,
      "delay": 2.66,
      "onscreen_delay": 0.413,
      "typing_delay": 2.247,
      "typing_duration": 12.053,
      "wpm": 34,
      "message": "เมนูด้านข้างนี่ให้ใส่ประเภท"
    },
    {
      "message_id": 779,
      "agent_id": 14,
      "delay": 8.052,
      "onscreen_delay": 7.999,
      "typing_delay": 0.053,
      "typing_duration": 6.029,
      "wpm": 60,
      "message": "ของสินค้า แล้วทำเพจเพื่อ"
    },
    {
      "message_id": 780,
      "agent_id": 15,
      "delay": 4.051,
      "onscreen_delay": 3.401,
      "typing_delay": 0.65,
      "typing_duration": 12.842,
      "wpm": 30,
      "message": "อธิบาย ๆ ประเภทสินค้าแต่ละ"
    },
    {
      "message_id": 781,
      "agent_id": 12,
      "delay": 8.842,
      "onscreen_delay": 5.798,
      "typing_delay": 3.044,
      "typing_duration": 11.225,
      "wpm": 48,
      "message": "ประเภทของเราน่ะ นะคะ เพราะฉะนั้น เพจ"
    },
    {
      "message_id": 782,
      "agent_id": 13,
      "delay": 7.224,
      "onscreen_delay": 6.079,
      "typing_delay": 1.145,
      "typing_duration": 10.548,
      "wpm": 40,
      "message": "ของใครมีหลายประเภท เพจก็จะมี "
    },
    {
      "message_id": 783,
      "agent_id": 14,
      "delay": 6.547,
      "onscreen_delay": 5.969,
      "typing_delay": 0.578,
      "typing_duration": 11.002,
      "wpm": 40,
      "message": "อย่างน้อย ๆ ให้ทำสัก 5 ประเภท "
    },
    {
      "message_id": 784,
      "agent_id": 15,
      "delay": 7.002,
      "onscreen_delay": 5.598,
      "typing_delay": 1.404,
      "typing_duration": 6.248,
      "wpm": 48,
      "message": "5 นะคะ ไปทำเพิ่มนะคะ "
    },
    {
      "message_id": 785,
      "agent_id": 12,
      "delay": 4.293,
      "onscreen_delay": 0,
      "typing_delay": 4.293,
      "typing_duration": 7.295,
      "wpm": 29,
      "message": "เหมือนกล้องน่ะ "
    },
    {
      "message_id": 786,
      "agent_id": 13,
      "delay": 3.293,
      "onscreen_delay": 2.582,
      "typing_delay": 0.711,
      "typing_duration": 15.011,
      "wpm": 24,
      "message": "ใช้เป็นรุ่นก็ได้ รุ่นนี้ "
    },
    {
      "message_id": 787,
      "agent_id": 14,
      "delay": 11.01,
      "onscreen_delay": 10.649,
      "typing_delay": 0.361,
      "typing_duration": 13.629,
      "wpm": 41,
      "message": "นึกออกนะ เหมือนกีต้าร์ถ้าไม่แยกประเภท"
    },
    {
      "message_id": 788,
      "agent_id": 15,
      "delay": 9.629,
      "onscreen_delay": 8.184,
      "typing_delay": 1.445,
      "typing_duration": 9.834,
      "wpm": 37,
      "message": "ก็ใส่รุ่นของกีต้าร์ เช่น "
    },
    {
      "message_id": 789,
      "agent_id": 12,
      "delay": 5.833,
      "onscreen_delay": 5.266,
      "typing_delay": 0.567,
      "typing_duration": 7.962,
      "wpm": 55,
      "message": "มีอะไรบ้างพี่อ้น กีตาร์พี่อ้น"
    },
    {
      "message_id": 790,
      "agent_id": 13,
      "delay": 3.962,
      "onscreen_delay": 3.79,
      "typing_delay": 0.172,
      "typing_duration": 7.514,
      "wpm": 36,
      "message": "ที่จะขายมีอะไรบ้าง "
    },
    {
      "message_id": 791,
      "agent_id": 14,
      "delay": 3.512,
      "onscreen_delay": 0.145,
      "typing_delay": 3.367,
      "typing_duration": 8.771,
      "wpm": 9,
      "message": "ไม่ ๆ "
    },
    {
      "message_id": 792,
      "agent_id": 15,
      "delay": 4.771,
      "onscreen_delay": 4.309,
      "typing_delay": 0.462,
      "typing_duration": 12.144,
      "wpm": 44,
      "message": "มันอาจจะมีรุ่นใช่ไหม นึกออกนะ เหมือน "
    },
    {
      "message_id": 793,
      "agent_id": 12,
      "delay": 8.143,
      "onscreen_delay": 7.308,
      "typing_delay": 0.835,
      "typing_duration": 6.63,
      "wpm": 54,
      "message": "ยามาฮา อย่างนี้ นึกออกนะ "
    },
    {
      "message_id": 794,
      "agent_id": 13,
      "delay": 4.143,
      "onscreen_delay": 3.018,
      "typing_delay": 1.125,
      "typing_duration": 12.51,
      "wpm": 22,
      "message": "เข้าใจใช่ไหม ก็คือ"
    },
    {
      "message_id": 795,
      "agent_id": 14,
      "delay": 8.509,
      "onscreen_delay": 8.271,
      "typing_delay": 0.238,
      "typing_duration": 12.664,
      "wpm": 43,
      "message": "บอกว่าให้ทำแค่ 2 ประเภทมันน้อย อาจจะ"
    },
    {
      "message_id": 796,
      "agent_id": 15,
      "delay": 8.662,
      "onscreen_delay": 8.489,
      "typing_delay": 0.173,
      "typing_duration": 11.676,
      "wpm": 53,
      "message": "เอาเป็นรุ่นของสินค้าเราก็ได้ ใช่ ๆ ให้มัน"
    },
    {
      "message_id": 797,
      "agent_id": 12,
      "delay": 7.676,
      "onscreen_delay": 7.17,
      "typing_delay": 0.506,
      "typing_duration": 8.139,
      "wpm": 61,
      "message": "ครบ 5 อันน่ะ 5 เมนู ก็คือยากให้มี"
    },
    {
      "message_id": 798,
      "agent_id": 13,
      "delay": 4.138,
      "onscreen_delay": 3.598,
      "typing_delay": 0.54,
      "typing_duration": 9.399,
      "wpm": 38,
      "message": "เพจที่อธิบายสินค้าเราน่ะ "
    },
    {
      "message_id": 799,
      "agent_id": 14,
      "delay": 5.397,
      "onscreen_delay": 5.04,
      "typing_delay": 0.357,
      "typing_duration": 7.602,
      "wpm": 65,
      "message": "อย่างน้อย 5 อัน นึกออกนะคะ โอ.เค. "
    },
    {
      "message_id": 800,
      "agent_id": 15,
      "delay": 4.196,
      "onscreen_delay": 0,
      "typing_delay": 4.196,
      "typing_duration": 6.672,
      "wpm": 22,
      "message": "ว่าอย่างไร "
    },
    {
      "message_id": 801,
      "agent_id": 12,
      "delay": 2.672,
      "onscreen_delay": 2.026,
      "typing_delay": 0.646,
      "typing_duration": 7.559,
      "wpm": 73,
      "message": "เหมือนพี่แบรนด์จะมีปัญหาอะไรหรือเปล่า "
    },
    {
      "message_id": 802,
      "agent_id": 13,
      "delay": 4.06,
      "onscreen_delay": 0,
      "typing_delay": 4.06,
      "typing_duration": 4.06,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 803,
      "agent_id": 14,
      "delay": 2.537,
      "onscreen_delay": 0,
      "typing_delay": 2.537,
      "typing_duration": 5.247,
      "wpm": 23,
      "message": "เดี๋ยว ๆ "
    },
    {
      "message_id": 804,
      "agent_id": 15,
      "delay": 2.131,
      "onscreen_delay": 0,
      "typing_delay": 2.131,
      "typing_duration": 12.762,
      "wpm": 51,
      "message": "แบรนด์ว่าอย่างไรครับ สงสัยอะไรหรือเปล่าครับ "
    },
    {
      "message_id": 805,
      "agent_id": 12,
      "delay": 8.762,
      "onscreen_delay": 4.448,
      "typing_delay": 4.314,
      "typing_duration": 4.314,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 806,
      "agent_id": 13,
      "delay": 5.667,
      "onscreen_delay": 0,
      "typing_delay": 5.667,
      "typing_duration": 5.667,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 807,
      "agent_id": 14,
      "delay": 4.491,
      "onscreen_delay": 0,
      "typing_delay": 4.491,
      "typing_duration": 9.179,
      "wpm": 15,
      "message": "(ล่าม) ดู"
    },
    {
      "message_id": 808,
      "agent_id": 15,
      "delay": 5.178,
      "onscreen_delay": 3.388,
      "typing_delay": 1.79,
      "typing_duration": 12.737,
      "wpm": 42,
      "message": "ที่เป็นสีครับ (อาจารย์) ที่เป็นสีของ"
    },
    {
      "message_id": 809,
      "agent_id": 12,
      "delay": 8.735,
      "onscreen_delay": 8.066,
      "typing_delay": 0.669,
      "typing_duration": 10.238,
      "wpm": 45,
      "message": "เมนูน่ะหรือ ของเมนูหรือเปล่าลูก "
    },
    {
      "message_id": 810,
      "agent_id": 13,
      "delay": 6.236,
      "onscreen_delay": 0.112,
      "typing_delay": 6.124,
      "typing_duration": 6.124,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 811,
      "agent_id": 14,
      "delay": 2.234,
      "onscreen_delay": 1.526,
      "typing_delay": 0.708,
      "typing_duration": 8.613,
      "wpm": 77,
      "message": "สีของตัวไหนครับ บอกด้วยสีของตัวไหนที่จะทำน่ะ "
    },
    {
      "message_id": 812,
      "agent_id": 15,
      "delay": 4.713,
      "onscreen_delay": 0,
      "typing_delay": 4.713,
      "typing_duration": 4.713,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 813,
      "agent_id": 12,
      "delay": 1.708,
      "onscreen_delay": 0,
      "typing_delay": 1.708,
      "typing_duration": 7.049,
      "wpm": 66,
      "message": "(ล่าม) ได้แล้วครับ ตรงสีน่ะครับ "
    },
    {
      "message_id": 814,
      "agent_id": 13,
      "delay": 3.048,
      "onscreen_delay": 1.184,
      "typing_delay": 1.864,
      "typing_duration": 11.463,
      "wpm": 46,
      "message": "(อาจารย์) นี่ใช่ไหม สีตรงเมนูใช่ไหม "
    },
    {
      "message_id": 815,
      "agent_id": 14,
      "delay": 7.461,
      "onscreen_delay": 5.445,
      "typing_delay": 2.016,
      "typing_duration": 9.68,
      "wpm": 46,
      "message": "(ล่าม) ที่เป็นสีตรงนี้ ใช่ครับ "
    },
    {
      "message_id": 816,
      "agent_id": 15,
      "delay": 5.68,
      "onscreen_delay": 5.027,
      "typing_delay": 0.653,
      "typing_duration": 13.448,
      "wpm": 47,
      "message": "ตรงนี้ครับ ที่เป็นภาษาครับ ที่เป็นเมนูครับ "
    },
    {
      "message_id": 817,
      "agent_id": 12,
      "delay": 9.446,
      "onscreen_delay": 6.992,
      "typing_delay": 2.454,
      "typing_duration": 9.059,
      "wpm": 46,
      "message": "(อาจารย์) แบรนด์ต้องไปแก้ตรง"
    },
    {
      "message_id": 818,
      "agent_id": 13,
      "delay": 5.446,
      "onscreen_delay": 4.513,
      "typing_delay": 0.933,
      "typing_duration": 11.907,
      "wpm": 39,
      "message": "นี่ เห็นไหมครับ เมนูด้านข้างนี่ "
    },
    {
      "message_id": 819,
      "agent_id": 14,
      "delay": 7.907,
      "onscreen_delay": 7.635,
      "typing_delay": 0.272,
      "typing_duration": 8.696,
      "wpm": 62,
      "message": "เห็นไหม ส่วนด้านข้าง ตรงพื้นหลังครับ "
    },
    {
      "message_id": 820,
      "agent_id": 15,
      "delay": 5.186,
      "onscreen_delay": 0,
      "typing_delay": 5.186,
      "typing_duration": 5.186,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 821,
      "agent_id": 12,
      "delay": 2.853,
      "onscreen_delay": 0,
      "typing_delay": 2.853,
      "typing_duration": 6.751,
      "wpm": 47,
      "message": "เห็นไหมครับ เปลี่ยนสี "
    },
    {
      "message_id": 822,
      "agent_id": 13,
      "delay": 2.751,
      "onscreen_delay": 1.477,
      "typing_delay": 1.274,
      "typing_duration": 4.232,
      "wpm": 25,
      "message": "ดูนะ ดู "
    },
    {
      "message_id": 823,
      "agent_id": 14,
      "delay": 1.538,
      "onscreen_delay": 0,
      "typing_delay": 1.538,
      "typing_duration": 11.826,
      "wpm": 70,
      "message": "ของแม่นี่ตอนนี้มันเป็นสีม่วงเข้ม ๆ เดี๋ยวจะเปลี่ยนให้ดู "
    },
    {
      "message_id": 824,
      "agent_id": 15,
      "delay": 7.824,
      "onscreen_delay": 6.804,
      "typing_delay": 1.02,
      "typing_duration": 10.181,
      "wpm": 27,
      "message": "เป็นสีอ่อน ๆ ให้ดู "
    },
    {
      "message_id": 825,
      "agent_id": 12,
      "delay": 6.169,
      "onscreen_delay": 4.044,
      "typing_delay": 2.125,
      "typing_duration": 14.345,
      "wpm": 45,
      "message": "เปลี่ยนให้เห็นชัดเลย เปลี่ยนเป็นสีเหลืองเลย"
    },
    {
      "message_id": 826,
      "agent_id": 13,
      "delay": 10.345,
      "onscreen_delay": 8.988,
      "typing_delay": 1.357,
      "typing_duration": 9.289,
      "wpm": 53,
      "message": "นี่ เห็นไหม ใช่ไหม โอ.เค. ไหมครับ "
    },
    {
      "message_id": 827,
      "agent_id": 14,
      "delay": 6.344,
      "onscreen_delay": 6.24,
      "typing_delay": 0.104,
      "typing_duration": 14.411,
      "wpm": 45,
      "message": "ถูกต้องหรือยัง โอ.เค. นะครับ (ล่าม) ใช่ครับ "
    },
    {
      "message_id": 828,
      "agent_id": 15,
      "delay": 10.409,
      "onscreen_delay": 7.839,
      "typing_delay": 2.57,
      "typing_duration": 15.001,
      "wpm": 42,
      "message": "(อาจารย์) โอ.เค. ครับ อย่างนั้นเราของเปลี่"
    },
    {
      "message_id": 829,
      "agent_id": 12,
      "delay": 11,
      "onscreen_delay": 6.059,
      "typing_delay": 4.941,
      "typing_duration": 4.941,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 830,
      "agent_id": 13,
      "delay": 7,
      "onscreen_delay": 2.963,
      "typing_delay": 4.037,
      "typing_duration": 4.037,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 831,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 832,
      "agent_id": 15,
      "delay": 11.001,
      "onscreen_delay": 6.167,
      "typing_delay": 4.834,
      "typing_duration": 7.883,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 833,
      "agent_id": 12,
      "delay": 7,
      "onscreen_delay": 6.624,
      "typing_delay": 0.376,
      "typing_duration": 4.938,
      "wpm": 70,
      "message": "มีใครสงสัยถามก่อนนะครับ "
    },
    {
      "message_id": 834,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 835,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 7.301,
      "typing_delay": 3.699,
      "typing_duration": 10.082,
      "wpm": 12,
      "message": "ทีนี้... "
    },
    {
      "message_id": 836,
      "agent_id": 15,
      "delay": 6.997,
      "onscreen_delay": 5.847,
      "typing_delay": 1.15,
      "typing_duration": 9.261,
      "wpm": 18,
      "message": "สีแล่มไปไหม "
    },
    {
      "message_id": 837,
      "agent_id": 12,
      "delay": 5.261,
      "onscreen_delay": 4.737,
      "typing_delay": 0.524,
      "typing_duration": 4.325,
      "wpm": 21,
      "message": "แหลมไป "
    },
    {
      "message_id": 838,
      "agent_id": 13,
      "delay": 1.933,
      "onscreen_delay": 0,
      "typing_delay": 1.933,
      "typing_duration": 6.644,
      "wpm": 38,
      "message": "ทีนี้ แบน แบนครับ "
    },
    {
      "message_id": 839,
      "agent_id": 14,
      "delay": 2.642,
      "onscreen_delay": 0.045,
      "typing_delay": 2.597,
      "typing_duration": 8.283,
      "wpm": 16,
      "message": "แล้วแบนทำ"
    },
    {
      "message_id": 840,
      "agent_id": 15,
      "delay": 4.283,
      "onscreen_delay": 1.369,
      "typing_delay": 2.914,
      "typing_duration": 7.266,
      "wpm": 29,
      "message": "เพจใหม่หรือยัง "
    },
    {
      "message_id": 841,
      "agent_id": 12,
      "delay": 3.264,
      "onscreen_delay": 1.695,
      "typing_delay": 1.569,
      "typing_duration": 6.513,
      "wpm": 55,
      "message": "ทำเพจใหม่อย่างนี้หรือยัง "
    },
    {
      "message_id": 842,
      "agent_id": 13,
      "delay": 2.512,
      "onscreen_delay": 1.332,
      "typing_delay": 1.18,
      "typing_duration": 7.759,
      "wpm": 37,
      "message": "ทำเพจใหม่ได้หรือยัง "
    },
    {
      "message_id": 843,
      "agent_id": 14,
      "delay": 3.759,
      "onscreen_delay": 2.831,
      "typing_delay": 0.928,
      "typing_duration": 7.402,
      "wpm": 67,
      "message": "พอเวลาเราเลือกเมนูเราน่ะ นึกออกนะ "
    },
    {
      "message_id": 844,
      "agent_id": 15,
      "delay": 3.401,
      "onscreen_delay": 2.133,
      "typing_delay": 1.268,
      "typing_duration": 13.936,
      "wpm": 46,
      "message": "เมื่อเราคลิกเลือกที่เมนูที่สร้างไว้เมื่อกี้ "
    },
    {
      "message_id": 845,
      "agent_id": 12,
      "delay": 9.936,
      "onscreen_delay": 7.692,
      "typing_delay": 2.244,
      "typing_duration": 5.949,
      "wpm": 53,
      "message": "เราจะต้องไปที่หน้าเพจ"
    },
    {
      "message_id": 846,
      "agent_id": 13,
      "delay": 5.934,
      "onscreen_delay": 5.417,
      "typing_delay": 0.517,
      "typing_duration": 7.004,
      "wpm": 51,
      "message": "ที่เราสร้าง ทำได้หรือยัง "
    },
    {
      "message_id": 847,
      "agent_id": 14,
      "delay": 4.285,
      "onscreen_delay": 0,
      "typing_delay": 4.285,
      "typing_duration": 4.285,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 848,
      "agent_id": 15,
      "delay": 3.939,
      "onscreen_delay": 0,
      "typing_delay": 3.939,
      "typing_duration": 11.834,
      "wpm": 9,
      "message": "ได้แล้ว"
    },
    {
      "message_id": 849,
      "agent_id": 12,
      "delay": 7.833,
      "onscreen_delay": 7.106,
      "typing_delay": 0.727,
      "typing_duration": 4.769,
      "wpm": 41,
      "message": "ใช่ไหม โอ.เค. "
    },
    {
      "message_id": 850,
      "agent_id": 13,
      "delay": 3.831,
      "onscreen_delay": 2.483,
      "typing_delay": 1.348,
      "typing_duration": 5.686,
      "wpm": 63,
      "message": "(ล่าม) ทำได้ ได้แล้วครับ "
    },
    {
      "message_id": 851,
      "agent_id": 14,
      "delay": 4.687,
      "onscreen_delay": 0,
      "typing_delay": 4.687,
      "typing_duration": 4.687,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 852,
      "agent_id": 15,
      "delay": 5.26,
      "onscreen_delay": 0,
      "typing_delay": 5.26,
      "typing_duration": 5.26,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 853,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 854,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 855,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 856,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 5.707,
      "typing_delay": 5.292,
      "typing_duration": 5.292,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 857,
      "agent_id": 12,
      "delay": 7.107,
      "onscreen_delay": 0,
      "typing_delay": 7.107,
      "typing_duration": 7.107,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 858,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 859,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 860,
      "agent_id": 15,
      "delay": 11.001,
      "onscreen_delay": 5.979,
      "typing_delay": 5.022,
      "typing_duration": 5.022,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 861,
      "agent_id": 12,
      "delay": 6.996,
      "onscreen_delay": 2.579,
      "typing_delay": 4.417,
      "typing_duration": 4.417,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 862,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 863,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 864,
      "agent_id": 15,
      "delay": 11.001,
      "onscreen_delay": 3.366,
      "typing_delay": 7.635,
      "typing_duration": 7.635,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 865,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 866,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 867,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 868,
      "agent_id": 15,
      "delay": 11.001,
      "onscreen_delay": 1.084,
      "typing_delay": 9.917,
      "typing_duration": 9.917,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 869,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 870,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 871,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 872,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 873,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 874,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 875,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 876,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 4.254,
      "typing_delay": 6.745,
      "typing_duration": 6.745,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 877,
      "agent_id": 12,
      "delay": 6.998,
      "onscreen_delay": 2.472,
      "typing_delay": 4.526,
      "typing_duration": 8.432,
      "wpm": 21,
      "message": "เดี๋ยวของใคร "
    },
    {
      "message_id": 878,
      "agent_id": 13,
      "delay": 4.43,
      "onscreen_delay": 0.224,
      "typing_delay": 4.206,
      "typing_duration": 4.206,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 879,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 880,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 4.026,
      "typing_delay": 6.973,
      "typing_duration": 6.973,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 881,
      "agent_id": 12,
      "delay": 6.996,
      "onscreen_delay": 5.489,
      "typing_delay": 1.507,
      "typing_duration": 10.16,
      "wpm": 18,
      "message": "แน็ก แน็กได้"
    },
    {
      "message_id": 882,
      "agent_id": 13,
      "delay": 6.158,
      "onscreen_delay": 5.325,
      "typing_delay": 0.833,
      "typing_duration": 4.376,
      "wpm": 38,
      "message": "เมนูหรือยัง "
    },
    {
      "message_id": 883,
      "agent_id": 14,
      "delay": 2.157,
      "onscreen_delay": 0.597,
      "typing_delay": 1.56,
      "typing_duration": 8.585,
      "wpm": 37,
      "message": "เมนูได้หรือยังคะ แน็ก "
    },
    {
      "message_id": 884,
      "agent_id": 15,
      "delay": 4.584,
      "onscreen_delay": 0.16,
      "typing_delay": 4.424,
      "typing_duration": 7.724,
      "wpm": 4,
      "message": "ทำ"
    },
    {
      "message_id": 885,
      "agent_id": 12,
      "delay": 3.724,
      "onscreen_delay": 2.913,
      "typing_delay": 0.811,
      "typing_duration": 4.852,
      "wpm": 37,
      "message": "เสร็จหรือยัง "
    },
    {
      "message_id": 886,
      "agent_id": 13,
      "delay": 15.014,
      "onscreen_delay": 0,
      "typing_delay": 15.014,
      "typing_duration": 15.014,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 887,
      "agent_id": 14,
      "delay": 11.014,
      "onscreen_delay": 7.666,
      "typing_delay": 3.348,
      "typing_duration": 12.358,
      "wpm": 22,
      "message": "ทำเมนูเสร็จหรือยัง "
    },
    {
      "message_id": 888,
      "agent_id": 15,
      "delay": 8.356,
      "onscreen_delay": 5.197,
      "typing_delay": 3.159,
      "typing_duration": 13.608,
      "wpm": 20,
      "message": "ทำเมนูเสร็จหรือยัง "
    },
    {
      "message_id": 889,
      "agent_id": 12,
      "delay": 9.607,
      "onscreen_delay": 4.135,
      "typing_delay": 5.472,
      "typing_duration": 5.472,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 890,
      "agent_id": 13,
      "delay": 7.741,
      "onscreen_delay": 0,
      "typing_delay": 7.741,
      "typing_duration": 7.741,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 891,
      "agent_id": 14,
      "delay": 3.741,
      "onscreen_delay": 1.567,
      "typing_delay": 2.174,
      "typing_duration": 12.489,
      "wpm": 31,
      "message": "(ล่าม) ที่เป็นสีดำ ๆ ก็คือ"
    },
    {
      "message_id": 892,
      "agent_id": 15,
      "delay": 8.488,
      "onscreen_delay": 7.686,
      "typing_delay": 0.802,
      "typing_duration": 9.02,
      "wpm": 33,
      "message": "เรียบร้อยแล้วค่ะ ใช่ "
    },
    {
      "message_id": 893,
      "agent_id": 12,
      "delay": 5.02,
      "onscreen_delay": 4.513,
      "typing_delay": 0.507,
      "typing_duration": 4.372,
      "wpm": 58,
      "message": "สีดำเรียบร้อยแล้ว "
    },
    {
      "message_id": 894,
      "agent_id": 13,
      "delay": 4.203,
      "onscreen_delay": 0,
      "typing_delay": 4.203,
      "typing_duration": 4.203,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 895,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 896,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 6.585,
      "typing_delay": 4.415,
      "typing_duration": 4.415,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 897,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 898,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 899,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 900,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 1.87,
      "typing_delay": 9.128,
      "typing_duration": 9.128,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 901,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 902,
      "agent_id": 13,
      "delay": 10.999,
      "onscreen_delay": 8.713,
      "typing_delay": 2.286,
      "typing_duration": 7.543,
      "wpm": 30,
      "message": "แน็ก แน็กต้องทำ"
    },
    {
      "message_id": 903,
      "agent_id": 14,
      "delay": 6.997,
      "onscreen_delay": 6.327,
      "typing_delay": 0.67,
      "typing_duration": 8.383,
      "wpm": 50,
      "message": "เพิ่มให้ครบนะ นึกออกนะ ก็คือ"
    },
    {
      "message_id": 904,
      "agent_id": 15,
      "delay": 4.382,
      "onscreen_delay": 3.91,
      "typing_delay": 0.472,
      "typing_duration": 13.669,
      "wpm": 31,
      "message": "เมนูที่ 1 พอกดเมนู 1 ก็ไปที่"
    },
    {
      "message_id": 905,
      "agent_id": 12,
      "delay": 9.668,
      "onscreen_delay": 9.321,
      "typing_delay": 0.347,
      "typing_duration": 8.275,
      "wpm": 58,
      "message": "เพจนั้นใช่ไหม เพราะฉะนั้น เมนู 2 "
    },
    {
      "message_id": 906,
      "agent_id": 13,
      "delay": 5.667,
      "onscreen_delay": 2.824,
      "typing_delay": 2.843,
      "typing_duration": 12.091,
      "wpm": 36,
      "message": "แน็กอย่าลืมทำเพจตามเมนูของเรา "
    },
    {
      "message_id": 907,
      "agent_id": 14,
      "delay": 8.09,
      "onscreen_delay": 7.967,
      "typing_delay": 0.123,
      "typing_duration": 8.572,
      "wpm": 66,
      "message": "ต้องทำเมนูทั้งหมดเพิ่มขึ้นมาอีก 5 เมนู "
    },
    {
      "message_id": 908,
      "agent_id": 15,
      "delay": 4.571,
      "onscreen_delay": 3.07,
      "typing_delay": 1.501,
      "typing_duration": 8.399,
      "wpm": 39,
      "message": "โอ.เค. ไหมคะ เข้าใจไหม "
    },
    {
      "message_id": 909,
      "agent_id": 12,
      "delay": 4.397,
      "onscreen_delay": 3.276,
      "typing_delay": 1.121,
      "typing_duration": 7.429,
      "wpm": 28,
      "message": "แน็กขายอะไรลูก "
    },
    {
      "message_id": 910,
      "agent_id": 13,
      "delay": 3.428,
      "onscreen_delay": 2.642,
      "typing_delay": 0.786,
      "typing_duration": 7.505,
      "wpm": 30,
      "message": "ร้านแน็กขายอะไร "
    },
    {
      "message_id": 911,
      "agent_id": 14,
      "delay": 3.504,
      "onscreen_delay": 1.888,
      "typing_delay": 1.616,
      "typing_duration": 11.981,
      "wpm": 71,
      "message": "(ล่าม) คอมพิวเตอร์ค่ะ (อาจารย์) อ๋อ ขายอุปกรณ์คอมพิวเตอร์ "
    },
    {
      "message_id": 912,
      "agent_id": 15,
      "delay": 7.979,
      "onscreen_delay": 6.879,
      "typing_delay": 1.1,
      "typing_duration": 7.369,
      "wpm": 45,
      "message": "เพราะฉะนั้น เมนูตรงนี้ "
    },
    {
      "message_id": 913,
      "agent_id": 12,
      "delay": 3.979,
      "onscreen_delay": 3.388,
      "typing_delay": 0.591,
      "typing_duration": 8.647,
      "wpm": 38,
      "message": "แน็กก็อาจจะบอก บอกอะไร "
    },
    {
      "message_id": 914,
      "agent_id": 13,
      "delay": 4.646,
      "onscreen_delay": 4.188,
      "typing_delay": 0.458,
      "typing_duration": 14.801,
      "wpm": 23,
      "message": "เป็นคอมพิวเตอร์โน๊ตบุ๊ก "
    },
    {
      "message_id": 915,
      "agent_id": 14,
      "delay": 10.786,
      "onscreen_delay": 10.015,
      "typing_delay": 0.771,
      "typing_duration": 8.843,
      "wpm": 56,
      "message": "นึกออกนะ เอาสัก 5 รุ่น โอ.เค. ไหม "
    },
    {
      "message_id": 916,
      "agent_id": 15,
      "delay": 6.785,
      "onscreen_delay": 5.201,
      "typing_delay": 1.584,
      "typing_duration": 12.553,
      "wpm": 31,
      "message": "เพราะฉะนั้นทำเมนูของตัวเอง"
    },
    {
      "message_id": 917,
      "agent_id": 12,
      "delay": 8.548,
      "onscreen_delay": 8.035,
      "typing_delay": 0.513,
      "typing_duration": 9.931,
      "wpm": 51,
      "message": "เพิ่ม 5 อันนะคะ แล้วก็ให้มันสามารถ"
    },
    {
      "message_id": 918,
      "agent_id": 13,
      "delay": 5.931,
      "onscreen_delay": 5.583,
      "typing_delay": 0.348,
      "typing_duration": 10.955,
      "wpm": 48,
      "message": "เชื่อมไปตามเพจให้ได้ 5 อันเหมือนกัน "
    },
    {
      "message_id": 919,
      "agent_id": 14,
      "delay": 6.954,
      "onscreen_delay": 5.742,
      "typing_delay": 1.212,
      "typing_duration": 4.507,
      "wpm": 37,
      "message": "โอ.เค. นะคะ "
    },
    {
      "message_id": 920,
      "agent_id": 15,
      "delay": 6.506,
      "onscreen_delay": 0,
      "typing_delay": 6.506,
      "typing_duration": 6.506,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 921,
      "agent_id": 12,
      "delay": 4.416,
      "onscreen_delay": 0,
      "typing_delay": 4.416,
      "typing_duration": 4.416,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 922,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 923,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 924,
      "agent_id": 15,
      "delay": 10.997,
      "onscreen_delay": 9.604,
      "typing_delay": 1.393,
      "typing_duration": 7.569,
      "wpm": 54,
      "message": "เต่าครับ ทำเสร็จหรือยังครับ "
    },
    {
      "message_id": 925,
      "agent_id": 12,
      "delay": 7.289,
      "onscreen_delay": 0,
      "typing_delay": 7.289,
      "typing_duration": 11.341,
      "wpm": 13,
      "message": "เดี๋ยวไปดู "
    },
    {
      "message_id": 926,
      "agent_id": 13,
      "delay": 7.34,
      "onscreen_delay": 5.953,
      "typing_delay": 1.387,
      "typing_duration": 11.652,
      "wpm": 46,
      "message": "(ล่าม) เรียบร้อยแล้วครับ ช่องที่เป็น"
    },
    {
      "message_id": 927,
      "agent_id": 14,
      "delay": 7.651,
      "onscreen_delay": 7.423,
      "typing_delay": 0.228,
      "typing_duration": 10.772,
      "wpm": 32,
      "message": "เมนูน่ะครับ รูปภาพก็... "
    },
    {
      "message_id": 928,
      "agent_id": 15,
      "delay": 6.771,
      "onscreen_delay": 4.961,
      "typing_delay": 1.81,
      "typing_duration": 12.993,
      "wpm": 33,
      "message": "แล้วครับ เป็นรูปภาพ 2 อันครับ "
    },
    {
      "message_id": 929,
      "agent_id": 12,
      "delay": 8.993,
      "onscreen_delay": 6.997,
      "typing_delay": 1.996,
      "typing_duration": 10.314,
      "wpm": 48,
      "message": "ตรงแถบตรงสีม่วง ๆ ก็คือทำแล้วครับ "
    },
    {
      "message_id": 930,
      "agent_id": 13,
      "delay": 6.312,
      "onscreen_delay": 3.472,
      "typing_delay": 2.84,
      "typing_duration": 10.199,
      "wpm": 47,
      "message": "(อาจารย์) เดี๋ยวไปดู (ล่าม) ครับ "
    },
    {
      "message_id": 931,
      "agent_id": 14,
      "delay": 6.191,
      "onscreen_delay": 5.897,
      "typing_delay": 0.294,
      "typing_duration": 8.279,
      "wpm": 54,
      "message": "ก็ทำเพิ่มรูปภาพแล้วด้วยน่ะครับ "
    },
    {
      "message_id": 932,
      "agent_id": 15,
      "delay": 4.861,
      "onscreen_delay": 0,
      "typing_delay": 4.861,
      "typing_duration": 4.861,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 933,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 934,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 935,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 936,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 937,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 938,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 939,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 940,
      "agent_id": 15,
      "delay": 11.002,
      "onscreen_delay": 5.933,
      "typing_delay": 5.069,
      "typing_duration": 5.069,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 941,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 942,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 943,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 944,
      "agent_id": 15,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 945,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 946,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 947,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 948,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 949,
      "agent_id": 12,
      "delay": 12.786,
      "onscreen_delay": 0,
      "typing_delay": 12.786,
      "typing_duration": 12.786,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 950,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 951,
      "agent_id": 14,
      "delay": 10.997,
      "onscreen_delay": 7.441,
      "typing_delay": 3.556,
      "typing_duration": 9.862,
      "wpm": 6,
      "message": "เต่า"
    },
    {
      "message_id": 952,
      "agent_id": 15,
      "delay": 6.996,
      "onscreen_delay": 6.155,
      "typing_delay": 0.841,
      "typing_duration": 12.075,
      "wpm": 26,
      "message": "ต้องแก้ตอนทำเพจนะครับ "
    },
    {
      "message_id": 953,
      "agent_id": 12,
      "delay": 8.074,
      "onscreen_delay": 3.905,
      "typing_delay": 4.169,
      "typing_duration": 13.651,
      "wpm": 34,
      "message": "เต่าดูนะครับ ตรงนี้อาหารว่างนี่"
    },
    {
      "message_id": 954,
      "agent_id": 13,
      "delay": 9.651,
      "onscreen_delay": 8.263,
      "typing_delay": 1.388,
      "typing_duration": 11.994,
      "wpm": 54,
      "message": "นะครับ อันนี้อาหารว่างนี่ คือเมนูของร้านแม่ "
    },
    {
      "message_id": 955,
      "agent_id": 14,
      "delay": 7.994,
      "onscreen_delay": 5.64,
      "typing_delay": 2.354,
      "typing_duration": 10.81,
      "wpm": 33,
      "message": "แต่ของเต่าเมนูที่ 1 เต่า"
    },
    {
      "message_id": 956,
      "agent_id": 15,
      "delay": 6.809,
      "onscreen_delay": 5.65,
      "typing_delay": 1.159,
      "typing_duration": 7.023,
      "wpm": 62,
      "message": "ชื่ออะไร นึกออกนะ เพราะฉะนั้น"
    },
    {
      "message_id": 957,
      "agent_id": 12,
      "delay": 3.022,
      "onscreen_delay": 2.745,
      "typing_delay": 0.277,
      "typing_duration": 4.608,
      "wpm": 46,
      "message": "หน้าเพจของเต่า "
    },
    {
      "message_id": 958,
      "agent_id": 13,
      "delay": 4.148,
      "onscreen_delay": 0,
      "typing_delay": 4.148,
      "typing_duration": 4.148,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 959,
      "agent_id": 14,
      "delay": 2.56,
      "onscreen_delay": 0,
      "typing_delay": 2.56,
      "typing_duration": 10.03,
      "wpm": 36,
      "message": "มันไม่ยอมให้เลื่อน น่าตี "
    },
    {
      "message_id": 960,
      "agent_id": 15,
      "delay": 6.029,
      "onscreen_delay": 4.743,
      "typing_delay": 1.286,
      "typing_duration": 7.921,
      "wpm": 51,
      "message": "นึกออกนะคะ หน้าเพจที่ทำใหม่ "
    },
    {
      "message_id": 961,
      "agent_id": 12,
      "delay": 3.92,
      "onscreen_delay": 2.67,
      "typing_delay": 1.25,
      "typing_duration": 10.314,
      "wpm": 28,
      "message": "ชื่อเพจจะตรงกับเมนู"
    },
    {
      "message_id": 962,
      "agent_id": 13,
      "delay": 6.312,
      "onscreen_delay": 6.114,
      "typing_delay": 0.198,
      "typing_duration": 6.831,
      "wpm": 42,
      "message": "ที่เราทำ โอ.เค. ไหม "
    },
    {
      "message_id": 963,
      "agent_id": 14,
      "delay": 2.831,
      "onscreen_delay": 1.696,
      "typing_delay": 1.135,
      "typing_duration": 10.833,
      "wpm": 60,
      "message": "เต่าเข้าใจหรือยัง โอ.เค. นะครับ เพราะฉะนั้น"
    },
    {
      "message_id": 964,
      "agent_id": 15,
      "delay": 6.831,
      "onscreen_delay": 6.478,
      "typing_delay": 0.353,
      "typing_duration": 12.717,
      "wpm": 46,
      "message": "เมื่อกี้เต่าไปตั้งตามชื่อแม่ เต่าต้องมา"
    },
    {
      "message_id": 965,
      "agent_id": 12,
      "delay": 8.717,
      "onscreen_delay": 5.994,
      "typing_delay": 2.723,
      "typing_duration": 7.397,
      "wpm": 24,
      "message": "แก้ตรงเพจนี้"
    },
    {
      "message_id": 966,
      "agent_id": 13,
      "delay": 4.715,
      "onscreen_delay": 3.988,
      "typing_delay": 0.727,
      "typing_duration": 12.964,
      "wpm": 49,
      "message": "ให้เป็นชื่อที่ตรงกับเมนูของที่เต่าสร้างไว้ "
    },
    {
      "message_id": 967,
      "agent_id": 14,
      "delay": 8.964,
      "onscreen_delay": 5.656,
      "typing_delay": 3.308,
      "typing_duration": 7.667,
      "wpm": 20,
      "message": "นึกออกนะคะ "
    },
    {
      "message_id": 968,
      "agent_id": 15,
      "delay": 4.963,
      "onscreen_delay": 4.592,
      "typing_delay": 0.371,
      "typing_duration": 8.201,
      "wpm": 38,
      "message": "คลิกเข้าไปที่ตัวดินสอ"
    },
    {
      "message_id": 969,
      "agent_id": 12,
      "delay": 4.199,
      "onscreen_delay": 3.595,
      "typing_delay": 0.604,
      "typing_duration": 4.872,
      "wpm": 68,
      "message": "สี่เหลี่ยมนี่ เพื่อแก้ "
    },
    {
      "message_id": 970,
      "agent_id": 13,
      "delay": 4.194,
      "onscreen_delay": 0,
      "typing_delay": 4.194,
      "typing_duration": 5.767,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 971,
      "agent_id": 14,
      "delay": 1.765,
      "onscreen_delay": 0.527,
      "typing_delay": 1.238,
      "typing_duration": 10.597,
      "wpm": 48,
      "message": "เห็นหรือเปล่า แก้ชื่อกับ Title น่ะ "
    },
    {
      "message_id": 972,
      "agent_id": 15,
      "delay": 6.594,
      "onscreen_delay": 2.916,
      "typing_delay": 3.678,
      "typing_duration": 10.257,
      "wpm": 20,
      "message": "2 อันข้างบนน่ะ "
    },
    {
      "message_id": 973,
      "agent_id": 12,
      "delay": 6.256,
      "onscreen_delay": 4.523,
      "typing_delay": 1.733,
      "typing_duration": 7.568,
      "wpm": 52,
      "message": "ชื่อก็คือให้ตรงกับชื่อเมนู "
    },
    {
      "message_id": 974,
      "agent_id": 13,
      "delay": 3.567,
      "onscreen_delay": 1.808,
      "typing_delay": 1.759,
      "typing_duration": 6.112,
      "wpm": 17,
      "message": "ของเต่า "
    },
    {
      "message_id": 975,
      "agent_id": 14,
      "delay": 2.111,
      "onscreen_delay": 1.677,
      "typing_delay": 0.434,
      "typing_duration": 6.25,
      "wpm": 48,
      "message": "แก้เสร็จแล้วกดบันทึก "
    },
    {
      "message_id": 976,
      "agent_id": 15,
      "delay": 4.996,
      "onscreen_delay": 0,
      "typing_delay": 4.996,
      "typing_duration": 4.996,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 977,
      "agent_id": 12,
      "delay": 4.427,
      "onscreen_delay": 0,
      "typing_delay": 4.427,
      "typing_duration": 4.427,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 978,
      "agent_id": 13,
      "delay": 3.468,
      "onscreen_delay": 0,
      "typing_delay": 3.468,
      "typing_duration": 5.458,
      "wpm": 16,
      "message": "เดี๋ยว "
    },
    {
      "message_id": 979,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 980,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 5.597,
      "typing_delay": 5.403,
      "typing_duration": 5.403,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 981,
      "agent_id": 12,
      "delay": 6.999,
      "onscreen_delay": 2.164,
      "typing_delay": 4.835,
      "typing_duration": 4.835,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 982,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 983,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 984,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 6.546,
      "typing_delay": 4.454,
      "typing_duration": 4.454,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 985,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 986,
      "agent_id": 13,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 987,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 988,
      "agent_id": 15,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 989,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 990,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 991,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 992,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 5.899,
      "typing_delay": 5.099,
      "typing_duration": 5.099,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 993,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 994,
      "agent_id": 13,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 995,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 996,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 997,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 998,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 999,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1000,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1001,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1002,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1003,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1004,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1005,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1006,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1007,
      "agent_id": 14,
      "delay": 14.999,
      "onscreen_delay": 0,
      "typing_delay": 14.999,
      "typing_duration": 14.999,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1008,
      "agent_id": 15,
      "delay": 10.997,
      "onscreen_delay": 2.401,
      "typing_delay": 8.596,
      "typing_duration": 8.596,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1009,
      "agent_id": 12,
      "delay": 6.995,
      "onscreen_delay": 3.369,
      "typing_delay": 3.626,
      "typing_duration": 7.698,
      "wpm": 10,
      "message": "ทีนี้"
    },
    {
      "message_id": 1010,
      "agent_id": 13,
      "delay": 3.696,
      "onscreen_delay": 1.992,
      "typing_delay": 1.704,
      "typing_duration": 10.057,
      "wpm": 36,
      "message": "เต่าต้องทำเพิ่ม นึกออกนะ "
    },
    {
      "message_id": 1011,
      "agent_id": 14,
      "delay": 6.056,
      "onscreen_delay": 5.498,
      "typing_delay": 0.558,
      "typing_duration": 7.963,
      "wpm": 68,
      "message": "ก็คือทำเมนูแล้วก็ทำเพจเพิ่มอีกให้มัน"
    },
    {
      "message_id": 1012,
      "agent_id": 15,
      "delay": 3.962,
      "onscreen_delay": 2.183,
      "typing_delay": 1.779,
      "typing_duration": 7.023,
      "wpm": 30,
      "message": "ครบ 5 5 รายการ "
    },
    {
      "message_id": 1013,
      "agent_id": 12,
      "delay": 3.021,
      "onscreen_delay": 2.34,
      "typing_delay": 0.681,
      "typing_duration": 10.646,
      "wpm": 59,
      "message": "เข้าใจนะครับ โอ.เค. นะครับ ทำเหมือนเดิมน่ะ "
    },
    {
      "message_id": 1014,
      "agent_id": 13,
      "delay": 6.646,
      "onscreen_delay": 6.023,
      "typing_delay": 0.623,
      "typing_duration": 9.798,
      "wpm": 66,
      "message": "แต่เปลี่ยน เปลี่ยนตามเมนูของเรานะครับ ก็คือ"
    },
    {
      "message_id": 1015,
      "agent_id": 14,
      "delay": 5.797,
      "onscreen_delay": 5.14,
      "typing_delay": 0.657,
      "typing_duration": 7.975,
      "wpm": 56,
      "message": "ทำเมนูที่ 2 ชื่อเพจก็เหมือนกัน "
    },
    {
      "message_id": 1016,
      "agent_id": 15,
      "delay": 3.973,
      "onscreen_delay": 2.704,
      "typing_delay": 1.269,
      "typing_duration": 9.828,
      "wpm": 31,
      "message": "3 4 5 โอ.เค. ไหมครับ "
    },
    {
      "message_id": 1017,
      "agent_id": 12,
      "delay": 5.828,
      "onscreen_delay": 4.674,
      "typing_delay": 1.154,
      "typing_duration": 12.138,
      "wpm": 38,
      "message": "ก็คือเมนูที่ 1 ชื่อ \"อาหารว่าง\" "
    },
    {
      "message_id": 1018,
      "agent_id": 13,
      "delay": 8.136,
      "onscreen_delay": 6.384,
      "typing_delay": 1.752,
      "typing_duration": 10.88,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1019,
      "agent_id": 14,
      "delay": 6.88,
      "onscreen_delay": 6.724,
      "typing_delay": 0.156,
      "typing_duration": 6.851,
      "wpm": 74,
      "message": "เพจชื่ออาหารว่างให้มันตรงกัน ก็คือ"
    },
    {
      "message_id": 1020,
      "agent_id": 15,
      "delay": 2.879,
      "onscreen_delay": 2.091,
      "typing_delay": 0.788,
      "typing_duration": 11.374,
      "wpm": 32,
      "message": "มีเมนู 1 อัน มีเพจ 1 อัน "
    },
    {
      "message_id": 1021,
      "agent_id": 12,
      "delay": 7.372,
      "onscreen_delay": 6.669,
      "typing_delay": 0.703,
      "typing_duration": 7.149,
      "wpm": 46,
      "message": "นึกออกนะ แต่เต่าต้องทำ"
    },
    {
      "message_id": 1022,
      "agent_id": 13,
      "delay": 3.37,
      "onscreen_delay": 2.987,
      "typing_delay": 0.383,
      "typing_duration": 12.403,
      "wpm": 47,
      "message": "เพิ่มอีก ให้ได้ 5 รายการ โอ.เค. ไหมครับ "
    },
    {
      "message_id": 1023,
      "agent_id": 14,
      "delay": 8.403,
      "onscreen_delay": 7.094,
      "typing_delay": 1.309,
      "typing_duration": 7.638,
      "wpm": 24,
      "message": "เข้าใจนะครับ "
    },
    {
      "message_id": 1024,
      "agent_id": 15,
      "delay": 4.402,
      "onscreen_delay": 3.716,
      "typing_delay": 0.686,
      "typing_duration": 5.289,
      "wpm": 17,
      "message": "โอ.เค. "
    },
    {
      "message_id": 1025,
      "agent_id": 12,
      "delay": 1.819,
      "onscreen_delay": 0,
      "typing_delay": 1.819,
      "typing_duration": 7.531,
      "wpm": 44,
      "message": "เพราะฉะนั้น กี่โมงแล้ว "
    },
    {
      "message_id": 1026,
      "agent_id": 13,
      "delay": 4.43,
      "onscreen_delay": 0,
      "typing_delay": 4.43,
      "typing_duration": 8.954,
      "wpm": 13,
      "message": "9 โมง 22 "
    },
    {
      "message_id": 1027,
      "agent_id": 14,
      "delay": 4.953,
      "onscreen_delay": 2.845,
      "typing_delay": 2.108,
      "typing_duration": 6.597,
      "wpm": 32,
      "message": "เดี๋ยว ๆ ไปต่อ "
    },
    {
      "message_id": 1028,
      "agent_id": 15,
      "delay": 2.595,
      "onscreen_delay": 0.953,
      "typing_delay": 1.642,
      "typing_duration": 9.438,
      "wpm": 29,
      "message": "ทำ... เหลืออะไรอีก "
    },
    {
      "message_id": 1029,
      "agent_id": 12,
      "delay": 5.437,
      "onscreen_delay": 4.678,
      "typing_delay": 0.759,
      "typing_duration": 7.31,
      "wpm": 37,
      "message": "เดี๋ยวดูคู่มือก่อน "
    },
    {
      "message_id": 1030,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1031,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 9.837,
      "typing_delay": 1.163,
      "typing_duration": 10.385,
      "wpm": 58,
      "message": "เมื่อกี้ได้เมนูด้านข้างแล้วนะ บอกแล้วว่า"
    },
    {
      "message_id": 1032,
      "agent_id": 15,
      "delay": 6.999,
      "onscreen_delay": 6.039,
      "typing_delay": 0.96,
      "typing_duration": 9.091,
      "wpm": 43,
      "message": "ถ้าใครทำไม่ถูก อย่าลืมย้อน"
    },
    {
      "message_id": 1033,
      "agent_id": 12,
      "delay": 5.09,
      "onscreen_delay": 4.904,
      "typing_delay": 0.186,
      "typing_duration": 11.403,
      "wpm": 22,
      "message": "มาดูที่ไหนคะ เมนู "
    },
    {
      "message_id": 1034,
      "agent_id": 13,
      "delay": 7.403,
      "onscreen_delay": 7.03,
      "typing_delay": 0.373,
      "typing_duration": 12.33,
      "wpm": 57,
      "message": "ใช่ไหม คู่มือ เพราะมันจะมีรูปให้ดูด้วย พื้นหลัง"
    },
    {
      "message_id": 1035,
      "agent_id": 14,
      "delay": 8.328,
      "onscreen_delay": 8.328,
      "typing_delay": 0,
      "typing_duration": 9.076,
      "wpm": 58,
      "message": "เปลี่ยนอย่างไร บอกแล้วเวลาทำให้เปิด"
    },
    {
      "message_id": 1036,
      "agent_id": 15,
      "delay": 5.062,
      "onscreen_delay": 4.233,
      "typing_delay": 0.829,
      "typing_duration": 13.427,
      "wpm": 45,
      "message": "คูมือไว้ด้านหนึ่ง แล้วก็เปิดเพจตัวเองไว้ "
    },
    {
      "message_id": 1037,
      "agent_id": 12,
      "delay": 9.427,
      "onscreen_delay": 9.219,
      "typing_delay": 0.208,
      "typing_duration": 6.632,
      "wpm": 47,
      "message": "ดูไปพร้อมกันจะได้เห็น "
    },
    {
      "message_id": 1038,
      "agent_id": 13,
      "delay": 5.427,
      "onscreen_delay": 4.544,
      "typing_delay": 0.883,
      "typing_duration": 11.131,
      "wpm": 30,
      "message": "ไล่ไปทีละส่วน ทีละส่วน "
    },
    {
      "message_id": 1039,
      "agent_id": 14,
      "delay": 7.13,
      "onscreen_delay": 6.694,
      "typing_delay": 0.436,
      "typing_duration": 8.189,
      "wpm": 68,
      "message": "เพราะในคู่มือมันแยกส่วนประกอบแต่ละตัว"
    },
    {
      "message_id": 1040,
      "agent_id": 15,
      "delay": 4.189,
      "onscreen_delay": 3.208,
      "typing_delay": 0.981,
      "typing_duration": 7.041,
      "wpm": 43,
      "message": "ให้เห็นชัดเจนกันนะคะ "
    },
    {
      "message_id": 1041,
      "agent_id": 12,
      "delay": 3.151,
      "onscreen_delay": 0,
      "typing_delay": 3.151,
      "typing_duration": 6.801,
      "wpm": 53,
      "message": "ทำถึงไหนแล้ว ไอ้สองคนนี้ "
    },
    {
      "message_id": 1042,
      "agent_id": 13,
      "delay": 4.122,
      "onscreen_delay": 0,
      "typing_delay": 4.122,
      "typing_duration": 4.122,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1043,
      "agent_id": 14,
      "delay": 3.751,
      "onscreen_delay": 0,
      "typing_delay": 3.751,
      "typing_duration": 11.986,
      "wpm": 13,
      "message": "ปุ๊กกี้มัน"
    },
    {
      "message_id": 1044,
      "agent_id": 15,
      "delay": 7.984,
      "onscreen_delay": 7.392,
      "typing_delay": 0.592,
      "typing_duration": 5.172,
      "wpm": 52,
      "message": "ไม่ได้เปิดระบบหรือ "
    },
    {
      "message_id": 1045,
      "agent_id": 12,
      "delay": 3.982,
      "onscreen_delay": 0.861,
      "typing_delay": 3.121,
      "typing_duration": 12.739,
      "wpm": 29,
      "message": "ปุ๊กกี้ไม่ได้เปิด ปุ๊กกี้"
    },
    {
      "message_id": 1046,
      "agent_id": 13,
      "delay": 8.739,
      "onscreen_delay": 7.12,
      "typing_delay": 1.619,
      "typing_duration": 5.851,
      "wpm": 51,
      "message": "ไม่ได้เปิดไอ้นี่หรือ "
    },
    {
      "message_id": 1047,
      "agent_id": 14,
      "delay": 4.932,
      "onscreen_delay": 0,
      "typing_delay": 4.932,
      "typing_duration": 4.932,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1048,
      "agent_id": 15,
      "delay": 5.162,
      "onscreen_delay": 0,
      "typing_delay": 5.162,
      "typing_duration": 5.162,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1049,
      "agent_id": 12,
      "delay": 3.958,
      "onscreen_delay": 0,
      "typing_delay": 3.958,
      "typing_duration": 11.464,
      "wpm": 39,
      "message": "เนื่องจากสัปดาห์ที่แล้วปุ๊กกี้"
    },
    {
      "message_id": 1050,
      "agent_id": 13,
      "delay": 7.462,
      "onscreen_delay": 5.911,
      "typing_delay": 1.551,
      "typing_duration": 11.295,
      "wpm": 53,
      "message": "ไม่ได้มา เดี๋ยวเราจะถามว่าปุ๊กกี้ไปไหนมา "
    },
    {
      "message_id": 1051,
      "agent_id": 14,
      "delay": 7.294,
      "onscreen_delay": 2.423,
      "typing_delay": 4.871,
      "typing_duration": 4.871,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1052,
      "agent_id": 15,
      "delay": 9.361,
      "onscreen_delay": 0,
      "typing_delay": 9.361,
      "typing_duration": 12.714,
      "wpm": 12,
      "message": "มันไม่ขึ้น "
    },
    {
      "message_id": 1053,
      "agent_id": 12,
      "delay": 8.713,
      "onscreen_delay": 3.107,
      "typing_delay": 5.606,
      "typing_duration": 15.001,
      "wpm": 32,
      "message": "รอแป๊บหนึ่งนะคะ ปุ๊กกี้ไม่ยอมเปิ"
    },
    {
      "message_id": 1054,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1055,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 7.447,
      "typing_delay": 3.552,
      "typing_duration": 6.536,
      "wpm": 14,
      "message": "โอ.เค. "
    },
    {
      "message_id": 1056,
      "agent_id": 15,
      "delay": 6.999,
      "onscreen_delay": 6.269,
      "typing_delay": 0.73,
      "typing_duration": 9.833,
      "wpm": 43,
      "message": "ปุ๊กกี้สัปดาห์ที่แล้วไปไหนมา "
    },
    {
      "message_id": 1057,
      "agent_id": 12,
      "delay": 5.833,
      "onscreen_delay": 1.386,
      "typing_delay": 4.447,
      "typing_duration": 4.447,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1058,
      "agent_id": 13,
      "delay": 2.246,
      "onscreen_delay": 0,
      "typing_delay": 2.246,
      "typing_duration": 11.007,
      "wpm": 23,
      "message": "ไปประกวด Miss ... "
    },
    {
      "message_id": 1059,
      "agent_id": 14,
      "delay": 7.005,
      "onscreen_delay": 5.781,
      "typing_delay": 1.224,
      "typing_duration": 11.623,
      "wpm": 32,
      "message": "(อาจารย์) อ๋อ ไปประกวด... "
    },
    {
      "message_id": 1060,
      "agent_id": 15,
      "delay": 7.622,
      "onscreen_delay": 7.08,
      "typing_delay": 0.542,
      "typing_duration": 9.602,
      "wpm": 42,
      "message": "เมื่อกี้โจโจ้พาทำถึงไหนแล้ว "
    },
    {
      "message_id": 1061,
      "agent_id": 12,
      "delay": 5.602,
      "onscreen_delay": 0.978,
      "typing_delay": 4.624,
      "typing_duration": 11.379,
      "wpm": 37,
      "message": "โจโจ้พาทำเว็บฯ ได้ถึงไหนแล้ว"
    },
    {
      "message_id": 1062,
      "agent_id": 13,
      "delay": 8.113,
      "onscreen_delay": 0,
      "typing_delay": 8.113,
      "typing_duration": 12.482,
      "wpm": 26,
      "message": "เหลืออะไร เสร็จหรือยัง "
    },
    {
      "message_id": 1063,
      "agent_id": 14,
      "delay": 8.482,
      "onscreen_delay": 6.39,
      "typing_delay": 2.092,
      "typing_duration": 7.773,
      "wpm": 35,
      "message": "(ล่าม) ตอนนี้ก็คือ"
    },
    {
      "message_id": 1064,
      "agent_id": 15,
      "delay": 4.481,
      "onscreen_delay": 3.218,
      "typing_delay": 1.263,
      "typing_duration": 13.663,
      "wpm": 47,
      "message": "จัดรูปภาพอยู่ค่ะ จัดเป็นรูปภาพค่ะ (อาจารย์) "
    },
    {
      "message_id": 1065,
      "agent_id": 12,
      "delay": 9.662,
      "onscreen_delay": 8.848,
      "typing_delay": 0.814,
      "typing_duration": 7.903,
      "wpm": 59,
      "message": "เมนูโจโจ้พาทำหรือยังเมื่อกี้นี้ "
    },
    {
      "message_id": 1066,
      "agent_id": 13,
      "delay": 5.932,
      "onscreen_delay": 0,
      "typing_delay": 5.932,
      "typing_duration": 15.001,
      "wpm": 34,
      "message": "เมื่อกี้โจโจ้พาทำเมนูด้านข้างหรือบ"
    },
    {
      "message_id": 1067,
      "agent_id": 14,
      "delay": 11.001,
      "onscreen_delay": 6.584,
      "typing_delay": 4.417,
      "typing_duration": 4.417,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1068,
      "agent_id": 15,
      "delay": 7,
      "onscreen_delay": 4.818,
      "typing_delay": 2.182,
      "typing_duration": 14.548,
      "wpm": 47,
      "message": "ยังใช่ไหม (ล่าม) ยังเลยค่ะ (อาจารย์) ไม่เป็นไร "
    },
    {
      "message_id": 1069,
      "agent_id": 12,
      "delay": 10.546,
      "onscreen_delay": 8.385,
      "typing_delay": 2.161,
      "typing_duration": 8.867,
      "wpm": 47,
      "message": "ปุ๊กกี้ดูนะมันจะมีคู่มืออยู่"
    },
    {
      "message_id": 1070,
      "agent_id": 13,
      "delay": 6.546,
      "onscreen_delay": 3.261,
      "typing_delay": 3.285,
      "typing_duration": 4.677,
      "wpm": 10,
      "message": "นี่ "
    },
    {
      "message_id": 1071,
      "agent_id": 14,
      "delay": 4.165,
      "onscreen_delay": 0,
      "typing_delay": 4.165,
      "typing_duration": 4.165,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1072,
      "agent_id": 15,
      "delay": 6.03,
      "onscreen_delay": 0,
      "typing_delay": 6.03,
      "typing_duration": 6.03,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1073,
      "agent_id": 12,
      "delay": 3.713,
      "onscreen_delay": 0,
      "typing_delay": 3.713,
      "typing_duration": 7.524,
      "wpm": 26,
      "message": "มันจะมีคู่มือ"
    },
    {
      "message_id": 1074,
      "agent_id": 13,
      "delay": 3.521,
      "onscreen_delay": 2.57,
      "typing_delay": 0.951,
      "typing_duration": 5.971,
      "wpm": 53,
      "message": "ให้ทำ ตอนนี้ เมื่อกี้"
    },
    {
      "message_id": 1075,
      "agent_id": 14,
      "delay": 1.97,
      "onscreen_delay": 1.934,
      "typing_delay": 0.036,
      "typing_duration": 8.374,
      "wpm": 57,
      "message": "เมนูด้านข้างก็คือ... หัวข้อที่ 6 "
    },
    {
      "message_id": 1076,
      "agent_id": 15,
      "delay": 4.374,
      "onscreen_delay": 3.449,
      "typing_delay": 0.925,
      "typing_duration": 9.456,
      "wpm": 25,
      "message": "คู่มือ ปุ๊กกี้ดู "
    },
    {
      "message_id": 1077,
      "agent_id": 12,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1078,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1079,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1080,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1081,
      "agent_id": 12,
      "delay": 10.997,
      "onscreen_delay": 0.82,
      "typing_delay": 10.177,
      "typing_duration": 10.177,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1082,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1083,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 8.337,
      "typing_delay": 2.662,
      "typing_duration": 7.245,
      "wpm": 31,
      "message": "เห็นไหม ปุ๊กกี้"
    },
    {
      "message_id": 1084,
      "agent_id": 15,
      "delay": 6.997,
      "onscreen_delay": 6.565,
      "typing_delay": 0.432,
      "typing_duration": 15,
      "wpm": 13,
      "message": "พิมพ์นี่ WWW."
    },
    {
      "message_id": 1085,
      "agent_id": 12,
      "delay": 10.998,
      "onscreen_delay": 9.661,
      "typing_delay": 1.337,
      "typing_duration": 6.274,
      "wpm": 67,
      "message": "/ อันนี้ ตัวนี้มันจะมีคู่มือ "
    },
    {
      "message_id": 1086,
      "agent_id": 13,
      "delay": 6.998,
      "onscreen_delay": 6.479,
      "typing_delay": 0.519,
      "typing_duration": 6.888,
      "wpm": 50,
      "message": "คู่มือสำหรับทำเว็บฯ น่ะ "
    },
    {
      "message_id": 1087,
      "agent_id": 14,
      "delay": 2.973,
      "onscreen_delay": 2.56,
      "typing_delay": 0.413,
      "typing_duration": 7.909,
      "wpm": 59,
      "message": "พิมพ์แล้วพอเปิดเข้ามาเจอหน้านี้ "
    },
    {
      "message_id": 1088,
      "agent_id": 15,
      "delay": 3.908,
      "onscreen_delay": 0.069,
      "typing_delay": 3.839,
      "typing_duration": 14.649,
      "wpm": 10,
      "message": "ให้ปุ๊กกี้"
    },
    {
      "message_id": 1089,
      "agent_id": 12,
      "delay": 10.649,
      "onscreen_delay": 10.013,
      "typing_delay": 0.636,
      "typing_duration": 8.36,
      "wpm": 74,
      "message": "กดบันทึกไว้ เห็นหรือเปล่า ก่อนอื่นปุ๊กกี้"
    },
    {
      "message_id": 1090,
      "agent_id": 13,
      "delay": 6.648,
      "onscreen_delay": 5.953,
      "typing_delay": 0.695,
      "typing_duration": 11.561,
      "wpm": 43,
      "message": "ต้องเข้าไปหน้านี้ให้ได้ก่อน พิมพ์ "
    },
    {
      "message_id": 1091,
      "agent_id": 14,
      "delay": 7.56,
      "onscreen_delay": 6.856,
      "typing_delay": 0.704,
      "typing_duration": 14.863,
      "wpm": 15,
      "message": "www.MakeWebEasy "
    },
    {
      "message_id": 1092,
      "agent_id": 15,
      "delay": 10.862,
      "onscreen_delay": 6.619,
      "typing_delay": 4.243,
      "typing_duration": 9.012,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1093,
      "agent_id": 12,
      "delay": 6.86,
      "onscreen_delay": 5.731,
      "typing_delay": 1.129,
      "typing_duration": 7.634,
      "wpm": 41,
      "message": "เพื่อจะเปิดคู่มือมาดู "
    },
    {
      "message_id": 1094,
      "agent_id": 13,
      "delay": 4.044,
      "onscreen_delay": 0,
      "typing_delay": 4.044,
      "typing_duration": 4.044,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1095,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1096,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1097,
      "agent_id": 12,
      "delay": 14.208,
      "onscreen_delay": 0,
      "typing_delay": 14.208,
      "typing_duration": 14.208,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1098,
      "agent_id": 13,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1099,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 6.357,
      "typing_delay": 4.642,
      "typing_duration": 5.961,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1100,
      "agent_id": 15,
      "delay": 6.998,
      "onscreen_delay": 5.909,
      "typing_delay": 1.089,
      "typing_duration": 15,
      "wpm": 40,
      "message": "ไปดูเครื่องปุ๊กกี้มา เปิดหน้าต่างเป็น 10 "
    },
    {
      "message_id": 1101,
      "agent_id": 12,
      "delay": 10.999,
      "onscreen_delay": 10.548,
      "typing_delay": 0.451,
      "typing_duration": 5.816,
      "wpm": 31,
      "message": "ปิดไปปุ๊กกี้ "
    },
    {
      "message_id": 1102,
      "agent_id": 13,
      "delay": 6.998,
      "onscreen_delay": 5.961,
      "typing_delay": 1.037,
      "typing_duration": 15,
      "wpm": 49,
      "message": "ใช้หน้าต่างที่เปิด ๆ ขึ้นมานี่ หน้าต่างไหนใช้แล้ว"
    },
    {
      "message_id": 1103,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 10.849,
      "typing_delay": 0.151,
      "typing_duration": 5.727,
      "wpm": 37,
      "message": "ปิดไป เยอะเกิน "
    },
    {
      "message_id": 1104,
      "agent_id": 15,
      "delay": 6.999,
      "onscreen_delay": 1.525,
      "typing_delay": 5.474,
      "typing_duration": 5.474,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1105,
      "agent_id": 12,
      "delay": 4.272,
      "onscreen_delay": 0,
      "typing_delay": 4.272,
      "typing_duration": 4.272,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1106,
      "agent_id": 13,
      "delay": 13.314,
      "onscreen_delay": 0,
      "typing_delay": 13.314,
      "typing_duration": 13.314,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1107,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1108,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 4.525,
      "typing_delay": 6.473,
      "typing_duration": 6.473,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1109,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1110,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1111,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1112,
      "agent_id": 15,
      "delay": 11.001,
      "onscreen_delay": 6.495,
      "typing_delay": 4.506,
      "typing_duration": 4.506,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1113,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1114,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1115,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1116,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1117,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1118,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1119,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1120,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1121,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1122,
      "agent_id": 13,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1123,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1124,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1125,
      "agent_id": 12,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1126,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1127,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1128,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1129,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1130,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1131,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1132,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1133,
      "agent_id": 12,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1134,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1135,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1136,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 3.791,
      "typing_delay": 7.207,
      "typing_duration": 7.207,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1137,
      "agent_id": 12,
      "delay": 6.997,
      "onscreen_delay": 4.799,
      "typing_delay": 2.198,
      "typing_duration": 6.464,
      "wpm": 53,
      "message": "ให้ปุ๊กกี้ดูเมนูที่ 6 1"
    },
    {
      "message_id": 1138,
      "agent_id": 13,
      "delay": 4.105,
      "onscreen_delay": 0,
      "typing_delay": 4.105,
      "typing_duration": 4.105,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1139,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1140,
      "agent_id": 15,
      "delay": 11.003,
      "onscreen_delay": 6,
      "typing_delay": 5.003,
      "typing_duration": 5.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1141,
      "agent_id": 12,
      "delay": 7.649,
      "onscreen_delay": 0,
      "typing_delay": 7.649,
      "typing_duration": 7.649,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1142,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1143,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1144,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 6.608,
      "typing_delay": 4.391,
      "typing_duration": 9.384,
      "wpm": 18,
      "message": "ทำตามคู่มือ"
    },
    {
      "message_id": 1145,
      "agent_id": 12,
      "delay": 6.997,
      "onscreen_delay": 6.358,
      "typing_delay": 0.639,
      "typing_duration": 11.001,
      "wpm": 48,
      "message": "ได้ เห็นไหมมันจะมี คู่มือมันจะบอกด้"
    },
    {
      "message_id": 1146,
      "agent_id": 13,
      "delay": 11.013,
      "onscreen_delay": 0,
      "typing_delay": 11.013,
      "typing_duration": 11.013,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1147,
      "agent_id": 14,
      "delay": 7.012,
      "onscreen_delay": 5.878,
      "typing_delay": 1.134,
      "typing_duration": 8.681,
      "wpm": 31,
      "message": "โอ.เค. เพราะฉะนั้น"
    },
    {
      "message_id": 1148,
      "agent_id": 15,
      "delay": 4.68,
      "onscreen_delay": 3.456,
      "typing_delay": 1.224,
      "typing_duration": 13.765,
      "wpm": 40,
      "message": "เดี๋ยวเราจะปล่อยแล้วนะคะ เด็ก ๆ จะได้"
    },
    {
      "message_id": 1149,
      "agent_id": 13,
      "delay": 9.764,
      "onscreen_delay": 9.308,
      "typing_delay": 0.456,
      "typing_duration": 15.001,
      "wpm": 9,
      "message": "นั่งทำต่อ "
    },
    {
      "message_id": 1150,
      "agent_id": 13,
      "delay": 11,
      "onscreen_delay": 10.308,
      "typing_delay": 0.692,
      "typing_duration": 0.692,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1151,
      "agent_id": 14,
      "delay": 6.998,
      "onscreen_delay": 2.635,
      "typing_delay": 4.363,
      "typing_duration": 4.363,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1152,
      "agent_id": 15,
      "delay": 2.998,
      "onscreen_delay": 1.234,
      "typing_delay": 1.764,
      "typing_duration": 14.271,
      "wpm": 26,
      "message": "เด็ก ๆ ขอบคุณก่อน ปุ๊กกี้"
    },
    {
      "message_id": 1153,
      "agent_id": 12,
      "delay": 10.269,
      "onscreen_delay": 8.328,
      "typing_delay": 1.941,
      "typing_duration": 13.085,
      "wpm": 14,
      "message": "ขอบคุณพี่เขา "
    },
    {
      "message_id": 1154,
      "agent_id": 13,
      "delay": 9.085,
      "onscreen_delay": 7.917,
      "typing_delay": 1.168,
      "typing_duration": 10.751,
      "wpm": 36,
      "message": "ขอบคุณค่ะ (ล่าม) ขอบคุณค่ะ "
    },
    {
      "message_id": 1155,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1156,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 6.046,
      "typing_delay": 4.954,
      "typing_duration": 6.803,
      "wpm": 42,
      "message": "[สิ้นสุดการถอดความ]"
    },
    {
      "message_id": 1157,
      "agent_id": 12,
      "delay": 6.998,
      "onscreen_delay": 2.468,
      "typing_delay": 4.53,
      "typing_duration": 4.53,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1158,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1159,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1160,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 3.995,
      "typing_delay": 7.003,
      "typing_duration": 7.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1161,
      "agent_id": 13,
      "delay": 6.997,
      "onscreen_delay": 3.995,
      "typing_delay": 3.002,
      "typing_duration": 3.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1162,
      "agent_id": 14,
      "delay": 3,
      "onscreen_delay": 0,
      "typing_delay": 3,
      "typing_duration": 3,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1163,
      "agent_id": 14,
      "delay": 3.001,
      "onscreen_delay": 0,
      "typing_delay": 3.001,
      "typing_duration": 3.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1164,
      "agent_id": 14,
      "delay": 3.003,
      "onscreen_delay": 0,
      "typing_delay": 3.003,
      "typing_duration": 3.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1165,
      "agent_id": 14,
      "delay": 3.004,
      "onscreen_delay": 0,
      "typing_delay": 3.004,
      "typing_duration": 3.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1166,
      "agent_id": 14,
      "delay": 3.003,
      "onscreen_delay": 0,
      "typing_delay": 3.003,
      "typing_duration": 3.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1167,
      "agent_id": 14,
      "delay": 3.004,
      "onscreen_delay": 0,
      "typing_delay": 3.004,
      "typing_duration": 3.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1168,
      "agent_id": 14,
      "delay": 3.001,
      "onscreen_delay": 0,
      "typing_delay": 3.001,
      "typing_duration": 3.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1169,
      "agent_id": 14,
      "delay": 3.002,
      "onscreen_delay": 0,
      "typing_delay": 3.002,
      "typing_duration": 3.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1170,
      "agent_id": 14,
      "delay": 3.004,
      "onscreen_delay": 0,
      "typing_delay": 3.004,
      "typing_duration": 3.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1171,
      "agent_id": 14,
      "delay": 3.006,
      "onscreen_delay": 0,
      "typing_delay": 3.006,
      "typing_duration": 3.006,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1172,
      "agent_id": 14,
      "delay": 3.002,
      "onscreen_delay": 0,
      "typing_delay": 3.002,
      "typing_duration": 3.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1173,
      "agent_id": 14,
      "delay": 3.003,
      "onscreen_delay": 0,
      "typing_delay": 3.003,
      "typing_duration": 3.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1174,
      "agent_id": 15,
      "delay": 0.002,
      "onscreen_delay": 0,
      "typing_delay": 0.002,
      "typing_duration": 0.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1175,
      "agent_id": 13,
      "delay": 0.001,
      "onscreen_delay": 0,
      "typing_delay": 0.001,
      "typing_duration": 0.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1175,
      "agent_id": 14,
      "delay": 0.004,
      "onscreen_delay": 0,
      "typing_delay": 0.004,
      "typing_duration": 0.004,
      "wpm": 0,
      "message": ""
    }
  ]
}