{
  "average_delay": 9.877,
  "average_delay_with_out_empty_turn": 6.733,
  "average_onscreen_delay": 3.339,
  "average_typing_delay": 6.538,
  "average_typing_duration": 11.644,
  "average_wpm": 24,
  "average_wpm_with_out_empty_turn": 44,
  "agents": [
    {
      "agent_id": 12,
      "average_delay": 10.308,
      "average_delay_with_out_empty_turn": 7.563,
      "average_onscreen_delay": 3.572,
      "average_typing_delay": 6.736,
      "average_typing_duration": 11.019,
      "average_wpm": 26,
      "average_wpm_with_out_empty_turn": 47
    },
    {
      "agent_id": 13,
      "average_delay": 9.559,
      "average_delay_with_out_empty_turn": 5.795,
      "average_onscreen_delay": 2.739,
      "average_typing_delay": 6.82,
      "average_typing_duration": 12.423,
      "average_wpm": 22,
      "average_wpm_with_out_empty_turn": 39
    },
    {
      "agent_id": 14,
      "average_delay": 10.43,
      "average_delay_with_out_empty_turn": 7.431,
      "average_onscreen_delay": 3.873,
      "average_typing_delay": 6.557,
      "average_typing_duration": 11.321,
      "average_wpm": 28,
      "average_wpm_with_out_empty_turn": 49
    },
    {
      "agent_id": 15,
      "average_delay": 9.208,
      "average_delay_with_out_empty_turn": 6.133,
      "average_onscreen_delay": 3.17,
      "average_typing_delay": 6.038,
      "average_typing_duration": 11.813,
      "average_wpm": 21,
      "average_wpm_with_out_empty_turn": 38
    },
    {
      "agent_id": 16,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_onscreen_delay": 0,
      "average_typing_delay": 0,
      "average_typing_duration": 0,
      "average_wpm": 0,
      "average_wpm_with_out_empty_turn": 0
    }
  ],
  "messages": [
    {
      "message_id": 0,
      "agent_id": 15,
      "delay": 8.261,
      "onscreen_delay": 0,
      "typing_delay": 8.261,
      "typing_duration": 8.261,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1,
      "agent_id": 12,
      "delay": 4.742,
      "onscreen_delay": 0,
      "typing_delay": 4.742,
      "typing_duration": 7.782,
      "wpm": 37,
      "message": "(อาจารย์) สวัสดีค่ะ "
    },
    {
      "message_id": 2,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 3,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 8.912,
      "typing_delay": 2.088,
      "typing_duration": 6.226,
      "wpm": 7,
      "message": "ค่ะ "
    },
    {
      "message_id": 4,
      "agent_id": 15,
      "delay": 7,
      "onscreen_delay": 5.425,
      "typing_delay": 1.575,
      "typing_duration": 12.057,
      "wpm": 41,
      "message": "วันนี้นะคะ วันนี้หัวข้อที่เราจะทำ "
    },
    {
      "message_id": 5,
      "agent_id": 12,
      "delay": 8.055,
      "onscreen_delay": 7.238,
      "typing_delay": 0.817,
      "typing_duration": 7.454,
      "wpm": 32,
      "message": "ก็คือไปเกี่ยวกับ"
    },
    {
      "message_id": 6,
      "agent_id": 13,
      "delay": 4.053,
      "onscreen_delay": 3.344,
      "typing_delay": 0.709,
      "typing_duration": 12.974,
      "wpm": 34,
      "message": "เราจัดการระบบสินค้าไปแล้วนะคะ "
    },
    {
      "message_id": 7,
      "agent_id": 14,
      "delay": 8.973,
      "onscreen_delay": 8.213,
      "typing_delay": 0.76,
      "typing_duration": 9.035,
      "wpm": 43,
      "message": "ทีนี้เราจะมาตั้งค่าร้านค้า"
    },
    {
      "message_id": 8,
      "agent_id": 15,
      "delay": 5.034,
      "onscreen_delay": 3.017,
      "typing_delay": 2.017,
      "typing_duration": 4.705,
      "wpm": 22,
      "message": "ออนไลน์ "
    },
    {
      "message_id": 9,
      "agent_id": 12,
      "delay": 2.633,
      "onscreen_delay": 0,
      "typing_delay": 2.633,
      "typing_duration": 5.391,
      "wpm": 25,
      "message": "นะคะ เช่น "
    },
    {
      "message_id": 10,
      "agent_id": 13,
      "delay": 2.81,
      "onscreen_delay": 0,
      "typing_delay": 2.81,
      "typing_duration": 14.882,
      "wpm": 24,
      "message": "หัวข้อแรกที่เราจะเรียนใน"
    },
    {
      "message_id": 11,
      "agent_id": 14,
      "delay": 10.881,
      "onscreen_delay": 10.774,
      "typing_delay": 0.107,
      "typing_duration": 10.56,
      "wpm": 36,
      "message": "ในวันนี้ก็คือตั้งค่าบัญชี "
    },
    {
      "message_id": 12,
      "agent_id": 15,
      "delay": 6.879,
      "onscreen_delay": 5.622,
      "typing_delay": 1.257,
      "typing_duration": 13.86,
      "wpm": 38,
      "message": "ในคู่มือจะอยู่ที่หมวดตั้งค่าร้านค้า"
    },
    {
      "message_id": 13,
      "agent_id": 12,
      "delay": 9.859,
      "onscreen_delay": 9.139,
      "typing_delay": 0.72,
      "typing_duration": 7.154,
      "wpm": 69,
      "message": "ออนไลน์นะคะ แล้วให้เข้าที่ตั้งค่า"
    },
    {
      "message_id": 14,
      "agent_id": 13,
      "delay": 5.858,
      "onscreen_delay": 5.255,
      "typing_delay": 0.603,
      "typing_duration": 4.699,
      "wpm": 38,
      "message": "บัญชีรับเงิน "
    },
    {
      "message_id": 15,
      "agent_id": 14,
      "delay": 15.008,
      "onscreen_delay": 0,
      "typing_delay": 15.008,
      "typing_duration": 15.008,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 16,
      "agent_id": 15,
      "delay": 11.007,
      "onscreen_delay": 6.344,
      "typing_delay": 4.663,
      "typing_duration": 4.663,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 17,
      "agent_id": 12,
      "delay": 7.006,
      "onscreen_delay": 3.792,
      "typing_delay": 3.214,
      "typing_duration": 6.86,
      "wpm": 44,
      "message": "บัญชีรับเงินในที่นี้"
    },
    {
      "message_id": 18,
      "agent_id": 13,
      "delay": 3.005,
      "onscreen_delay": 2.639,
      "typing_delay": 0.366,
      "typing_duration": 6.976,
      "wpm": 65,
      "message": "ก็คือ เช่น เราจะให้เขาจ่ายเงิน"
    },
    {
      "message_id": 19,
      "agent_id": 14,
      "delay": 2.974,
      "onscreen_delay": 2.735,
      "typing_delay": 0.239,
      "typing_duration": 5.956,
      "wpm": 43,
      "message": "อะไร ก็จะมีธนาคาร "
    },
    {
      "message_id": 20,
      "agent_id": 15,
      "delay": 1.956,
      "onscreen_delay": 1.31,
      "typing_delay": 0.646,
      "typing_duration": 8.361,
      "wpm": 66,
      "message": "เดี๋ยวเข้าไปดูในระบบของเรานะคะ ตอนนี้"
    },
    {
      "message_id": 21,
      "agent_id": 12,
      "delay": 4.36,
      "onscreen_delay": 3.485,
      "typing_delay": 0.875,
      "typing_duration": 6.409,
      "wpm": 82,
      "message": "ทุกคนน่าจะเข้าระบบของตัวเองแล้วนะคะ "
    },
    {
      "message_id": 22,
      "agent_id": 13,
      "delay": 2.407,
      "onscreen_delay": 1.728,
      "typing_delay": 0.679,
      "typing_duration": 6.336,
      "wpm": 36,
      "message": "ไปที่เมนูจัดการ"
    },
    {
      "message_id": 23,
      "agent_id": 14,
      "delay": 2.335,
      "onscreen_delay": 1.994,
      "typing_delay": 0.341,
      "typing_duration": 6.079,
      "wpm": 25,
      "message": "เว็บฯ นะคะ "
    },
    {
      "message_id": 24,
      "agent_id": 15,
      "delay": 2.079,
      "onscreen_delay": 1.747,
      "typing_delay": 0.332,
      "typing_duration": 5.55,
      "wpm": 57,
      "message": "เลือกจัดการเว็บฯ นะคะ "
    },
    {
      "message_id": 25,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 26,
      "agent_id": 13,
      "delay": 10.999,
      "onscreen_delay": 8.712,
      "typing_delay": 2.287,
      "typing_duration": 8.47,
      "wpm": 28,
      "message": "แล้วเลือกเมนูที่ "
    },
    {
      "message_id": 27,
      "agent_id": 14,
      "delay": 6.995,
      "onscreen_delay": 4.26,
      "typing_delay": 2.735,
      "typing_duration": 10.554,
      "wpm": 28,
      "message": "เมนูที่ 3 E-Commerce "
    },
    {
      "message_id": 28,
      "agent_id": 15,
      "delay": 6.553,
      "onscreen_delay": 4.818,
      "typing_delay": 1.735,
      "typing_duration": 10.337,
      "wpm": 42,
      "message": "เมนูย่อยที่ 3 นะคะ e-Commerce "
    },
    {
      "message_id": 29,
      "agent_id": 12,
      "delay": 6.337,
      "onscreen_delay": 4.864,
      "typing_delay": 1.473,
      "typing_duration": 8.183,
      "wpm": 44,
      "message": "คลิกที่เป็นรูปสามเหลี่ยม"
    },
    {
      "message_id": 30,
      "agent_id": 13,
      "delay": 4.182,
      "onscreen_delay": 3.549,
      "typing_delay": 0.633,
      "typing_duration": 10.016,
      "wpm": 49,
      "message": "นะคะ เพื่อดูเมนูย่อยที่อยู่ข้างใน "
    },
    {
      "message_id": 31,
      "agent_id": 14,
      "delay": 10.103,
      "onscreen_delay": 0,
      "typing_delay": 10.103,
      "typing_duration": 10.103,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 32,
      "agent_id": 15,
      "delay": 6.101,
      "onscreen_delay": 1.329,
      "typing_delay": 4.772,
      "typing_duration": 4.772,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 33,
      "agent_id": 12,
      "delay": 2.1,
      "onscreen_delay": 1.058,
      "typing_delay": 1.042,
      "typing_duration": 4.393,
      "wpm": 34,
      "message": "เจอหรือยัง "
    },
    {
      "message_id": 34,
      "agent_id": 13,
      "delay": 3.619,
      "onscreen_delay": 0,
      "typing_delay": 3.619,
      "typing_duration": 6.593,
      "wpm": 5,
      "message": "หา"
    },
    {
      "message_id": 35,
      "agent_id": 14,
      "delay": 2.592,
      "onscreen_delay": 2.393,
      "typing_delay": 0.199,
      "typing_duration": 10.368,
      "wpm": 69,
      "message": "คำว่า \"บัญชีรับเงิน\" เมนูย่อนที่ชื่อบัญชีรับเงิน "
    },
    {
      "message_id": 36,
      "agent_id": 15,
      "delay": 6.742,
      "onscreen_delay": 0,
      "typing_delay": 6.742,
      "typing_duration": 6.742,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 37,
      "agent_id": 12,
      "delay": 11.228,
      "onscreen_delay": 0,
      "typing_delay": 11.228,
      "typing_duration": 11.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 38,
      "agent_id": 13,
      "delay": 7.227,
      "onscreen_delay": 2.933,
      "typing_delay": 4.294,
      "typing_duration": 4.294,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 39,
      "agent_id": 14,
      "delay": 3.225,
      "onscreen_delay": 0.883,
      "typing_delay": 2.342,
      "typing_duration": 6.716,
      "wpm": 38,
      "message": "เดี๋ยวจะดูว่าระบบ"
    },
    {
      "message_id": 40,
      "agent_id": 15,
      "delay": 2.715,
      "onscreen_delay": 2.343,
      "typing_delay": 0.372,
      "typing_duration": 10.153,
      "wpm": 44,
      "message": "ให้มีบัญชีอะไรบ้างนะคะ มาดูกัน "
    },
    {
      "message_id": 41,
      "agent_id": 12,
      "delay": 6.152,
      "onscreen_delay": 5.132,
      "typing_delay": 1.02,
      "typing_duration": 9.455,
      "wpm": 70,
      "message": "คลิก 1 ครั้งเพื่อเข้าสู่เมนูย่อยบัญชีรับเงิน "
    },
    {
      "message_id": 42,
      "agent_id": 13,
      "delay": 5.453,
      "onscreen_delay": 5.192,
      "typing_delay": 0.261,
      "typing_duration": 4.639,
      "wpm": 39,
      "message": "บัญชีรับเงิน "
    },
    {
      "message_id": 43,
      "agent_id": 14,
      "delay": 2.021,
      "onscreen_delay": 0,
      "typing_delay": 2.021,
      "typing_duration": 8.183,
      "wpm": 57,
      "message": "เนื่องจากเราเพิ่งเปิดร้าน เราก็"
    },
    {
      "message_id": 44,
      "agent_id": 15,
      "delay": 4.181,
      "onscreen_delay": 3.635,
      "typing_delay": 0.546,
      "typing_duration": 13.485,
      "wpm": 47,
      "message": "ยังไม่ได้เปิดว่าเราจะรับชำระทางไหนใช่ไหมคะ "
    },
    {
      "message_id": 45,
      "agent_id": 12,
      "delay": 9.485,
      "onscreen_delay": 8.488,
      "typing_delay": 0.997,
      "typing_duration": 11.627,
      "wpm": 53,
      "message": "สิ่งที่เราจะต้องทำต่อไป ก็คือเพิ่มช่องทาง"
    },
    {
      "message_id": 46,
      "agent_id": 13,
      "delay": 7.626,
      "onscreen_delay": 7.343,
      "typing_delay": 0.283,
      "typing_duration": 13.756,
      "wpm": 36,
      "message": "การชำระเงิน คลิกที่เครื่องหมายบวก "
    },
    {
      "message_id": 47,
      "agent_id": 14,
      "delay": 9.754,
      "onscreen_delay": 9.733,
      "typing_delay": 0.021,
      "typing_duration": 5.673,
      "wpm": 61,
      "message": "เพิ่มช่องทางการชำระเงิน "
    },
    {
      "message_id": 48,
      "agent_id": 15,
      "delay": 5.754,
      "onscreen_delay": 3.463,
      "typing_delay": 2.291,
      "typing_duration": 7.384,
      "wpm": 35,
      "message": "นะคะ ตอนนี้เนื่อง"
    },
    {
      "message_id": 49,
      "agent_id": 12,
      "delay": 3.383,
      "onscreen_delay": 2.552,
      "typing_delay": 0.831,
      "typing_duration": 6.591,
      "wpm": 73,
      "message": "จากเราใช้ระบบฟรีในตัวอย่างก็จะมี"
    },
    {
      "message_id": 50,
      "agent_id": 13,
      "delay": 2.591,
      "onscreen_delay": 2.436,
      "typing_delay": 0.155,
      "typing_duration": 10.528,
      "wpm": 41,
      "message": "ให้ชำระเงินผ่านวิธีการโอนเงิน "
    },
    {
      "message_id": 51,
      "agent_id": 14,
      "delay": 6.528,
      "onscreen_delay": 4,
      "typing_delay": 2.528,
      "typing_duration": 8.896,
      "wpm": 34,
      "message": "กับอีกตัวหนึ่ง ก็คือ"
    },
    {
      "message_id": 52,
      "agent_id": 15,
      "delay": 4.894,
      "onscreen_delay": 2.795,
      "typing_delay": 2.099,
      "typing_duration": 14.62,
      "wpm": 33,
      "message": "สแกนคิวอาร์โค้ดจ่ายผ่านพร้อมเพย์ "
    },
    {
      "message_id": 53,
      "agent_id": 12,
      "delay": 10.619,
      "onscreen_delay": 9.787,
      "typing_delay": 0.832,
      "typing_duration": 10.147,
      "wpm": 46,
      "message": "เลือกได้ 2 ช่องทาง ก็คือเมื่อใด"
    },
    {
      "message_id": 54,
      "agent_id": 13,
      "delay": 6.618,
      "onscreen_delay": 6.582,
      "typing_delay": 0.036,
      "typing_duration": 11.778,
      "wpm": 42,
      "message": "ที่เราอัปเกรด เราจะสามารถจ่ายผ่าน"
    },
    {
      "message_id": 55,
      "agent_id": 14,
      "delay": 7.778,
      "onscreen_delay": 7.618,
      "typing_delay": 0.16,
      "typing_duration": 8.629,
      "wpm": 42,
      "message": "ระบบอื่นได้ ถูกไหมคะ ไอ้"
    },
    {
      "message_id": 56,
      "agent_id": 15,
      "delay": 4.629,
      "onscreen_delay": 3.219,
      "typing_delay": 1.41,
      "typing_duration": 11.475,
      "wpm": 39,
      "message": "โดนล็อก ๆ ไว้นี่ต้องเสียเงินไง "
    },
    {
      "message_id": 57,
      "agent_id": 12,
      "delay": 7.474,
      "onscreen_delay": 6.801,
      "typing_delay": 0.673,
      "typing_duration": 6.353,
      "wpm": 80,
      "message": "แต่ตอนนี้ถ้าเป็นฟรีใช้ฟรีนี่ ก็คือ"
    },
    {
      "message_id": 58,
      "agent_id": 13,
      "delay": 3.473,
      "onscreen_delay": 2.854,
      "typing_delay": 0.619,
      "typing_duration": 13.132,
      "wpm": 56,
      "message": "ชำระเงินได้ 2 ช่องทาง ก็คือโอนเงินผ่านบัญชีธนาคาร "
    },
    {
      "message_id": 59,
      "agent_id": 14,
      "delay": 9.13,
      "onscreen_delay": 7.901,
      "typing_delay": 1.229,
      "typing_duration": 9.042,
      "wpm": 41,
      "message": "กับ QR Code สมมติเรามาลอง"
    },
    {
      "message_id": 60,
      "agent_id": 15,
      "delay": 5.126,
      "onscreen_delay": 4.146,
      "typing_delay": 0.98,
      "typing_duration": 13.267,
      "wpm": 42,
      "message": "กำหนดว่า เราจะใช้ทั้ง 2 แบบนะคะ สมมติ"
    },
    {
      "message_id": 61,
      "agent_id": 12,
      "delay": 9.266,
      "onscreen_delay": 8.97,
      "typing_delay": 0.296,
      "typing_duration": 10.657,
      "wpm": 61,
      "message": "เอาแบบที่ 1 ก่อน เอาแบบโอนเงิน เลือกโอนเงิน"
    },
    {
      "message_id": 62,
      "agent_id": 13,
      "delay": 6.657,
      "onscreen_delay": 6.244,
      "typing_delay": 0.413,
      "typing_duration": 8.659,
      "wpm": 33,
      "message": "ผ่านบัญชีธนาคารก่อน "
    },
    {
      "message_id": 63,
      "agent_id": 14,
      "delay": 4.658,
      "onscreen_delay": 2.784,
      "typing_delay": 1.874,
      "typing_duration": 9.438,
      "wpm": 41,
      "message": "แล้วคลิกคำว่า \"เปิดใช้งาน\" "
    },
    {
      "message_id": 64,
      "agent_id": 15,
      "delay": 5.429,
      "onscreen_delay": 4.69,
      "typing_delay": 0.739,
      "typing_duration": 14.208,
      "wpm": 43,
      "message": "ต้องให้มัน... เห็นไหมคะ ต้องมีเครื่องหมาย "
    },
    {
      "message_id": 65,
      "agent_id": 12,
      "delay": 10.206,
      "onscreen_delay": 9.738,
      "typing_delay": 0.468,
      "typing_duration": 8.454,
      "wpm": 60,
      "message": "ต้องเลือก คือ ต้องเลือกนี่อย่างนี้ "
    },
    {
      "message_id": 66,
      "agent_id": 13,
      "delay": 6.205,
      "onscreen_delay": 5.469,
      "typing_delay": 0.736,
      "typing_duration": 9.862,
      "wpm": 50,
      "message": "ต้องเลือกมันก่อน เลือกจะเอาตัวไหน "
    },
    {
      "message_id": 67,
      "agent_id": 14,
      "delay": 5.861,
      "onscreen_delay": 5.764,
      "typing_delay": 0.097,
      "typing_duration": 5.502,
      "wpm": 55,
      "message": "แล้วก็คลิกเปิดใช้งาน "
    },
    {
      "message_id": 68,
      "agent_id": 15,
      "delay": 4.939,
      "onscreen_delay": 0,
      "typing_delay": 4.939,
      "typing_duration": 4.939,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 69,
      "agent_id": 12,
      "delay": 2.801,
      "onscreen_delay": 0,
      "typing_delay": 2.801,
      "typing_duration": 4.769,
      "wpm": 35,
      "message": "ทำไมไม่ขึ้น "
    },
    {
      "message_id": 70,
      "agent_id": 13,
      "delay": 3.532,
      "onscreen_delay": 0,
      "typing_delay": 3.532,
      "typing_duration": 6.346,
      "wpm": 21,
      "message": "เสร็จแล้ว"
    },
    {
      "message_id": 71,
      "agent_id": 14,
      "delay": 2.344,
      "onscreen_delay": 2.135,
      "typing_delay": 0.209,
      "typing_duration": 6.341,
      "wpm": 52,
      "message": "คลิกนะคะ พอเข้ามามันจะ"
    },
    {
      "message_id": 72,
      "agent_id": 15,
      "delay": 2.341,
      "onscreen_delay": 1.507,
      "typing_delay": 0.834,
      "typing_duration": 14.302,
      "wpm": 41,
      "message": "มาที่หัวข้อตั้งค่าการชำระเงินแบบโอนเงิน "
    },
    {
      "message_id": 73,
      "agent_id": 12,
      "delay": 10.301,
      "onscreen_delay": 9.658,
      "typing_delay": 0.643,
      "typing_duration": 7.82,
      "wpm": 61,
      "message": "นี่ เราจะต้องเลือก... เพิ่มบัญชี"
    },
    {
      "message_id": 74,
      "agent_id": 13,
      "delay": 6.3,
      "onscreen_delay": 6.063,
      "typing_delay": 0.237,
      "typing_duration": 10.126,
      "wpm": 64,
      "message": "ธนาคารเข้าไปก่อน เพราะเมื่อกี้เราเลือกว่าจะ"
    },
    {
      "message_id": 75,
      "agent_id": 14,
      "delay": 6.125,
      "onscreen_delay": 5.906,
      "typing_delay": 0.219,
      "typing_duration": 9.628,
      "wpm": 75,
      "message": "รูปแบบไหนใช่ไหมคะ ก็คือเลือกแบบโอนเงินผ่านธนาคาร "
    },
    {
      "message_id": 76,
      "agent_id": 15,
      "delay": 5.627,
      "onscreen_delay": 5.282,
      "typing_delay": 0.345,
      "typing_duration": 15,
      "wpm": 40,
      "message": "เสร็จแล้ว ขั้นตอนต่อมาที่เราจะบอกว่าธนาธ"
    },
    {
      "message_id": 77,
      "agent_id": 12,
      "delay": 10.999,
      "onscreen_delay": 10.668,
      "typing_delay": 0.331,
      "typing_duration": 14.377,
      "wpm": 50,
      "message": "ให้โอน คือ ธนาคารอะไร เพราะฉะนั้น เราต้องคลิกที่"
    },
    {
      "message_id": 78,
      "agent_id": 13,
      "delay": 10.376,
      "onscreen_delay": 8.604,
      "typing_delay": 1.772,
      "typing_duration": 11.777,
      "wpm": 52,
      "message": "นี่ค่ะ เครื่องหมายบวก ที่มีเครื่องหมายบวก "
    },
    {
      "message_id": 79,
      "agent_id": 14,
      "delay": 7.776,
      "onscreen_delay": 7.553,
      "typing_delay": 0.223,
      "typing_duration": 7.255,
      "wpm": 45,
      "message": "แล้วก็เพิ่มบัญชีธนาคาร "
    },
    {
      "message_id": 80,
      "agent_id": 15,
      "delay": 3.775,
      "onscreen_delay": 2.922,
      "typing_delay": 0.853,
      "typing_duration": 10.942,
      "wpm": 40,
      "message": "เราก็มาเลือกธนาคารที่เราจะใช้"
    },
    {
      "message_id": 81,
      "agent_id": 12,
      "delay": 6.928,
      "onscreen_delay": 6.658,
      "typing_delay": 0.27,
      "typing_duration": 9.181,
      "wpm": 75,
      "message": "ชำระเงิน นั่นก็คือหมายถึงบัญชีธนาคารของเรานะคะ "
    },
    {
      "message_id": 82,
      "agent_id": 13,
      "delay": 5.181,
      "onscreen_delay": 4.346,
      "typing_delay": 0.835,
      "typing_duration": 12.465,
      "wpm": 26,
      "message": "บัญชีธนาคารของเรา เช่น "
    },
    {
      "message_id": 83,
      "agent_id": 14,
      "delay": 8.464,
      "onscreen_delay": 8.282,
      "typing_delay": 0.182,
      "typing_duration": 7.624,
      "wpm": 59,
      "message": "โดยปกติร้านค้าเขาก็จะใช้อะไรนะ "
    },
    {
      "message_id": 84,
      "agent_id": 15,
      "delay": 4.463,
      "onscreen_delay": 3.173,
      "typing_delay": 1.29,
      "typing_duration": 14.334,
      "wpm": 26,
      "message": "กสิกรฯ ใช่หรือเปล่า สมมติ "
    },
    {
      "message_id": 85,
      "agent_id": 12,
      "delay": 10.334,
      "onscreen_delay": 9.913,
      "typing_delay": 0.421,
      "typing_duration": 7.445,
      "wpm": 12,
      "message": "ธนาคาร "
    },
    {
      "message_id": 86,
      "agent_id": 13,
      "delay": 6.334,
      "onscreen_delay": 5.504,
      "typing_delay": 0.83,
      "typing_duration": 15.001,
      "wpm": 30,
      "message": "ก็จะมีรายละเอียด ใส่หรือไม่ใส่ "
    },
    {
      "message_id": 87,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 9.125,
      "typing_delay": 1.875,
      "typing_duration": 5.822,
      "wpm": 10,
      "message": "เช่น "
    },
    {
      "message_id": 88,
      "agent_id": 15,
      "delay": 7,
      "onscreen_delay": 2.764,
      "typing_delay": 4.236,
      "typing_duration": 6.101,
      "wpm": 7,
      "message": "อาจ"
    },
    {
      "message_id": 89,
      "agent_id": 12,
      "delay": 2.998,
      "onscreen_delay": 2.714,
      "typing_delay": 0.284,
      "typing_duration": 8.481,
      "wpm": 60,
      "message": "จะใส่ว่าเมื่อชำระแล้ว พิมพ์ข้อความ"
    },
    {
      "message_id": 90,
      "agent_id": 13,
      "delay": 4.48,
      "onscreen_delay": 4.052,
      "typing_delay": 0.428,
      "typing_duration": 10.507,
      "wpm": 66,
      "message": "รายละเอียดของธนาคารลงไปก็ได้ หรือไม่พิมพ์ก็ได้ "
    },
    {
      "message_id": 91,
      "agent_id": 14,
      "delay": 6.506,
      "onscreen_delay": 5.941,
      "typing_delay": 0.565,
      "typing_duration": 8.074,
      "wpm": 71,
      "message": "ถ้าไม่มีอะไรจะใส่นะคะ ก็กดบันทึกได้เลย "
    },
    {
      "message_id": 92,
      "agent_id": 15,
      "delay": 5.449,
      "onscreen_delay": 0,
      "typing_delay": 5.449,
      "typing_duration": 6.591,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 93,
      "agent_id": 12,
      "delay": 2.591,
      "onscreen_delay": 1.27,
      "typing_delay": 1.321,
      "typing_duration": 11.528,
      "wpm": 59,
      "message": "บังคับให้ใส่หรือ บังคับให้ใส่รายละเอียดของ... "
    },
    {
      "message_id": 94,
      "agent_id": 13,
      "delay": 7.528,
      "onscreen_delay": 3.334,
      "typing_delay": 4.194,
      "typing_duration": 4.194,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 95,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 96,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 8.438,
      "typing_delay": 2.561,
      "typing_duration": 10.477,
      "wpm": 20,
      "message": "อาจจะใส่ว่า... "
    },
    {
      "message_id": 97,
      "agent_id": 12,
      "delay": 6.998,
      "onscreen_delay": 2.323,
      "typing_delay": 4.675,
      "typing_duration": 4.675,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 98,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 99,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 5.639,
      "typing_delay": 5.361,
      "typing_duration": 5.361,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 100,
      "agent_id": 15,
      "delay": 6.999,
      "onscreen_delay": 2.152,
      "typing_delay": 4.847,
      "typing_duration": 4.847,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 101,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 102,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 103,
      "agent_id": 14,
      "delay": 11.001,
      "onscreen_delay": 5.082,
      "typing_delay": 5.919,
      "typing_duration": 5.919,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 104,
      "agent_id": 15,
      "delay": 6.999,
      "onscreen_delay": 2.244,
      "typing_delay": 4.755,
      "typing_duration": 4.755,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 105,
      "agent_id": 12,
      "delay": 8.858,
      "onscreen_delay": 0,
      "typing_delay": 8.858,
      "typing_duration": 8.858,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 106,
      "agent_id": 13,
      "delay": 4.858,
      "onscreen_delay": 0.424,
      "typing_delay": 4.434,
      "typing_duration": 6.452,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 107,
      "agent_id": 14,
      "delay": 2.451,
      "onscreen_delay": 2.155,
      "typing_delay": 0.296,
      "typing_duration": 8.763,
      "wpm": 63,
      "message": "ใส่ประมาณว่าบอกว่าถ้าเขาโอนแล้วให้เขา"
    },
    {
      "message_id": 108,
      "agent_id": 15,
      "delay": 4.758,
      "onscreen_delay": 4.321,
      "typing_delay": 0.437,
      "typing_duration": 11.996,
      "wpm": 51,
      "message": "ส่งหลักฐานการโอนเงินนะคะ ให้ด้วยก็แล้วกัน "
    },
    {
      "message_id": 109,
      "agent_id": 12,
      "delay": 7.996,
      "onscreen_delay": 7.217,
      "typing_delay": 0.779,
      "typing_duration": 8.372,
      "wpm": 73,
      "message": "อย่างนี้ก็ได้ ถ้าใส่รายละเอียดเสร็จแล้วก็"
    },
    {
      "message_id": 110,
      "agent_id": 13,
      "delay": 4.371,
      "onscreen_delay": 3.709,
      "typing_delay": 0.662,
      "typing_duration": 9.286,
      "wpm": 42,
      "message": "กดบันทึก ไม่เห็นขึ้นดอกจัน"
    },
    {
      "message_id": 111,
      "agent_id": 14,
      "delay": 5.285,
      "onscreen_delay": 5.134,
      "typing_delay": 0.151,
      "typing_duration": 5.66,
      "wpm": 77,
      "message": "สีแดงบังคับให้ใส่นะคะ เห็นไหม "
    },
    {
      "message_id": 112,
      "agent_id": 15,
      "delay": 1.658,
      "onscreen_delay": 0.592,
      "typing_delay": 1.066,
      "typing_duration": 12.968,
      "wpm": 29,
      "message": "ถ้าเรามีหลายธนาคาร นึกถึง"
    },
    {
      "message_id": 113,
      "agent_id": 12,
      "delay": 8.968,
      "onscreen_delay": 8.631,
      "typing_delay": 0.337,
      "typing_duration": 12.44,
      "wpm": 42,
      "message": "ใช่ไหมคะ เพราะบางร้านเปิดหลายธนาคาร "
    },
    {
      "message_id": 114,
      "agent_id": 13,
      "delay": 8.439,
      "onscreen_delay": 8.153,
      "typing_delay": 0.286,
      "typing_duration": 13.473,
      "wpm": 43,
      "message": "เราก็สามารถเพิ่มบัญชีธนาคารเข้าไปได้อีก"
    },
    {
      "message_id": 115,
      "agent_id": 14,
      "delay": 9.471,
      "onscreen_delay": 9.328,
      "typing_delay": 0.143,
      "typing_duration": 8.311,
      "wpm": 31,
      "message": "นะคะ เช่น เอาอะไร"
    },
    {
      "message_id": 116,
      "agent_id": 15,
      "delay": 5.47,
      "onscreen_delay": 4.669,
      "typing_delay": 0.801,
      "typing_duration": 12.54,
      "wpm": 43,
      "message": "อีกธนาคารหนึ่งดี โดยปกติแล้วก็จะเป็น"
    },
    {
      "message_id": 117,
      "agent_id": 12,
      "delay": 8.538,
      "onscreen_delay": 2.872,
      "typing_delay": 5.666,
      "typing_duration": 5.666,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 118,
      "agent_id": 13,
      "delay": 4.538,
      "onscreen_delay": 3.452,
      "typing_delay": 1.086,
      "typing_duration": 9.052,
      "wpm": 48,
      "message": "กรุงศรี ใช่ไหมคะ กรุงศรีก็ได้ "
    },
    {
      "message_id": 119,
      "agent_id": 14,
      "delay": 5.05,
      "onscreen_delay": 4.078,
      "typing_delay": 0.972,
      "typing_duration": 9.082,
      "wpm": 48,
      "message": "ใส่เหมือนกันก็ได้ ก็กรุณาแจ้ง "
    },
    {
      "message_id": 120,
      "agent_id": 15,
      "delay": 14.898,
      "onscreen_delay": 0,
      "typing_delay": 14.898,
      "typing_duration": 14.898,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 121,
      "agent_id": 12,
      "delay": 12.196,
      "onscreen_delay": 0,
      "typing_delay": 12.196,
      "typing_duration": 12.196,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 122,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 123,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 7.933,
      "typing_delay": 3.066,
      "typing_duration": 9.107,
      "wpm": 30,
      "message": "พิมพ์เหมือนกันนะคะ "
    },
    {
      "message_id": 124,
      "agent_id": 15,
      "delay": 6.998,
      "onscreen_delay": 6.38,
      "typing_delay": 0.618,
      "typing_duration": 15.016,
      "wpm": 31,
      "message": "รายละเอียด \"กรุณาแจ้งโอนเงินด้ว"
    },
    {
      "message_id": 125,
      "agent_id": 12,
      "delay": 11.006,
      "onscreen_delay": 8.241,
      "typing_delay": 2.765,
      "typing_duration": 7.038,
      "wpm": 19,
      "message": "เห็นไหมคะ "
    },
    {
      "message_id": 126,
      "agent_id": 13,
      "delay": 7.006,
      "onscreen_delay": 6.709,
      "typing_delay": 0.297,
      "typing_duration": 11.209,
      "wpm": 32,
      "message": "เราก็จะมีข้อมูลของธนาคาร"
    },
    {
      "message_id": 127,
      "agent_id": 14,
      "delay": 7.207,
      "onscreen_delay": 6.351,
      "typing_delay": 0.856,
      "typing_duration": 9.142,
      "wpm": 38,
      "message": "นะคะ ที่เราจะชำระขึ้นมา"
    },
    {
      "message_id": 128,
      "agent_id": 15,
      "delay": 5.142,
      "onscreen_delay": 4.708,
      "typing_delay": 0.434,
      "typing_duration": 8.509,
      "wpm": 21,
      "message": "อย่างนี้นะคะ "
    },
    {
      "message_id": 129,
      "agent_id": 12,
      "delay": 4.701,
      "onscreen_delay": 0,
      "typing_delay": 4.701,
      "typing_duration": 4.701,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 130,
      "agent_id": 13,
      "delay": 4.543,
      "onscreen_delay": 0,
      "typing_delay": 4.543,
      "typing_duration": 4.543,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 131,
      "agent_id": 14,
      "delay": 5.452,
      "onscreen_delay": 0,
      "typing_delay": 5.452,
      "typing_duration": 5.452,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 132,
      "agent_id": 15,
      "delay": 4.416,
      "onscreen_delay": 0,
      "typing_delay": 4.416,
      "typing_duration": 4.416,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 133,
      "agent_id": 12,
      "delay": 5.86,
      "onscreen_delay": 0,
      "typing_delay": 5.86,
      "typing_duration": 5.86,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 134,
      "agent_id": 13,
      "delay": 1.859,
      "onscreen_delay": 0.429,
      "typing_delay": 1.43,
      "typing_duration": 13.71,
      "wpm": 37,
      "message": "ในตัวอย่างรายละเอียดเขาก็ใส่เลขที่ "
    },
    {
      "message_id": 135,
      "agent_id": 14,
      "delay": 9.705,
      "onscreen_delay": 8.681,
      "typing_delay": 1.024,
      "typing_duration": 11.083,
      "wpm": 45,
      "message": "เราแก้ได้ค่ะ แก้ได้ เห็นไหม มันจะ"
    },
    {
      "message_id": 136,
      "agent_id": 15,
      "delay": 7.083,
      "onscreen_delay": 6.304,
      "typing_delay": 0.779,
      "typing_duration": 8.671,
      "wpm": 52,
      "message": "มีแก้ไขข้อมูลได้ ตรงที่เมื่อมา"
    },
    {
      "message_id": 137,
      "agent_id": 12,
      "delay": 4.67,
      "onscreen_delay": 4.323,
      "typing_delay": 0.347,
      "typing_duration": 8.661,
      "wpm": 88,
      "message": "ด้านหน้าแล้วมันจะมีเป็นรูปเครื่องหมายเหมือนดินสอนี่ "
    },
    {
      "message_id": 138,
      "agent_id": 13,
      "delay": 4.66,
      "onscreen_delay": 3.759,
      "typing_delay": 0.901,
      "typing_duration": 7.278,
      "wpm": 21,
      "message": "คลิก แก้ไข "
    },
    {
      "message_id": 139,
      "agent_id": 14,
      "delay": 3.277,
      "onscreen_delay": 1.919,
      "typing_delay": 1.358,
      "typing_duration": 7.157,
      "wpm": 38,
      "message": "รายละเอียดเลขบัญชี "
    },
    {
      "message_id": 140,
      "agent_id": 15,
      "delay": 3.154,
      "onscreen_delay": 1.361,
      "typing_delay": 1.793,
      "typing_duration": 8.864,
      "wpm": 22,
      "message": "ใส่เลขบัญชี ๆ "
    },
    {
      "message_id": 141,
      "agent_id": 12,
      "delay": 7.278,
      "onscreen_delay": 0,
      "typing_delay": 7.278,
      "typing_duration": 7.278,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 142,
      "agent_id": 13,
      "delay": 3.277,
      "onscreen_delay": 0.54,
      "typing_delay": 2.737,
      "typing_duration": 8.167,
      "wpm": 40,
      "message": "มั่ว ๆ ไปก่อน นึกออกนะ "
    },
    {
      "message_id": 143,
      "agent_id": 14,
      "delay": 4.166,
      "onscreen_delay": 2.78,
      "typing_delay": 1.386,
      "typing_duration": 8.383,
      "wpm": 25,
      "message": "ไม่ต้องใส่จริง"
    },
    {
      "message_id": 144,
      "agent_id": 15,
      "delay": 4.382,
      "onscreen_delay": 4.186,
      "typing_delay": 0.196,
      "typing_duration": 10.347,
      "wpm": 43,
      "message": "เราทดลอง ๆ ใส่เลขบัญชี ใส่ชื่อ "
    },
    {
      "message_id": 145,
      "agent_id": 12,
      "delay": 6.641,
      "onscreen_delay": 0,
      "typing_delay": 6.641,
      "typing_duration": 6.641,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 146,
      "agent_id": 13,
      "delay": 4.846,
      "onscreen_delay": 0,
      "typing_delay": 4.846,
      "typing_duration": 4.846,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 147,
      "agent_id": 14,
      "delay": 3.65,
      "onscreen_delay": 0,
      "typing_delay": 3.65,
      "typing_duration": 7.817,
      "wpm": 23,
      "message": "ส่วนใหญ่แล้ว"
    },
    {
      "message_id": 148,
      "agent_id": 15,
      "delay": 3.817,
      "onscreen_delay": 3.273,
      "typing_delay": 0.544,
      "typing_duration": 8.68,
      "wpm": 43,
      "message": "ประเภทบัญชีมันก็จะเป็น... "
    },
    {
      "message_id": 149,
      "agent_id": 12,
      "delay": 4.679,
      "onscreen_delay": 0.321,
      "typing_delay": 4.358,
      "typing_duration": 4.358,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 150,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 151,
      "agent_id": 14,
      "delay": 10.998,
      "onscreen_delay": 10.048,
      "typing_delay": 0.95,
      "typing_duration": 14.391,
      "wpm": 43,
      "message": "ถ้าไม่อยากพิมพ์ใหม่ ก๊อปมันไปแล้วไปทำอะไร "
    },
    {
      "message_id": 152,
      "agent_id": 15,
      "delay": 10.387,
      "onscreen_delay": 8.998,
      "typing_delay": 1.389,
      "typing_duration": 13.923,
      "wpm": 31,
      "message": "แค่อะไรคะ เลขที่บัญชีใช่ไหมคะ "
    },
    {
      "message_id": 153,
      "agent_id": 12,
      "delay": 9.922,
      "onscreen_delay": 9.269,
      "typing_delay": 0.653,
      "typing_duration": 5.895,
      "wpm": 20,
      "message": "ไว้ เช่น "
    },
    {
      "message_id": 154,
      "agent_id": 13,
      "delay": 5.922,
      "onscreen_delay": 5.066,
      "typing_delay": 0.856,
      "typing_duration": 14.011,
      "wpm": 46,
      "message": "ของบัญชีธนาคารกสิกรไทยแก้เสร็จแล้ว ก็บันทึก "
    },
    {
      "message_id": 155,
      "agent_id": 14,
      "delay": 10.01,
      "onscreen_delay": 8.423,
      "typing_delay": 1.587,
      "typing_duration": 7.361,
      "wpm": 51,
      "message": "ไปแก้ของธนาคารกรุงศรีนะคะ "
    },
    {
      "message_id": 156,
      "agent_id": 15,
      "delay": 6.008,
      "onscreen_delay": 1.557,
      "typing_delay": 4.451,
      "typing_duration": 9.405,
      "wpm": 8,
      "message": "จะใส่ "
    },
    {
      "message_id": 157,
      "agent_id": 12,
      "delay": 5.405,
      "onscreen_delay": 4.126,
      "typing_delay": 1.279,
      "typing_duration": 10.691,
      "wpm": 45,
      "message": "กรุณาแจ้งการโอนไว้ข้างหลังไว้เลย"
    },
    {
      "message_id": 158,
      "agent_id": 13,
      "delay": 6.689,
      "onscreen_delay": 6.323,
      "typing_delay": 0.366,
      "typing_duration": 4.245,
      "wpm": 18,
      "message": "ก็ได้ "
    },
    {
      "message_id": 159,
      "agent_id": 14,
      "delay": 3.34,
      "onscreen_delay": 0,
      "typing_delay": 3.34,
      "typing_duration": 15,
      "wpm": 22,
      "message": "ก็เปลี่ยนแค่เลขบัญชีใช"
    },
    {
      "message_id": 160,
      "agent_id": 15,
      "delay": 10.995,
      "onscreen_delay": 10.497,
      "typing_delay": 0.498,
      "typing_duration": 11.797,
      "wpm": 39,
      "message": "ใช่ไหม ส่วนชื่อมันก็น่าจะคนเดิม "
    },
    {
      "message_id": 161,
      "agent_id": 12,
      "delay": 7.796,
      "onscreen_delay": 6.153,
      "typing_delay": 1.643,
      "typing_duration": 10.746,
      "wpm": 47,
      "message": "อย่างนี้เป็นต้นนะคะ นี่คือตัวอย่าง"
    },
    {
      "message_id": 162,
      "agent_id": 13,
      "delay": 6.745,
      "onscreen_delay": 5.801,
      "typing_delay": 0.944,
      "typing_duration": 8.949,
      "wpm": 49,
      "message": "การเลือกธนาคาร การเพิ่มธนาคาร"
    },
    {
      "message_id": 163,
      "agent_id": 14,
      "delay": 4.949,
      "onscreen_delay": 4.529,
      "typing_delay": 0.42,
      "typing_duration": 13.653,
      "wpm": 32,
      "message": "เข้าไปนะคะว่า... ก็คือในอนาคต"
    },
    {
      "message_id": 164,
      "agent_id": 15,
      "delay": 9.652,
      "onscreen_delay": 8.767,
      "typing_delay": 0.885,
      "typing_duration": 11.794,
      "wpm": 31,
      "message": "เพราะอะไรนะ เห็นเขาบอก 1 "
    },
    {
      "message_id": 165,
      "agent_id": 12,
      "delay": 7.794,
      "onscreen_delay": 6.722,
      "typing_delay": 1.072,
      "typing_duration": 9.09,
      "wpm": 59,
      "message": "ธนาคารให้เปิดแค่ 1 บัญชีใช่หรือเปล่า "
    },
    {
      "message_id": 166,
      "agent_id": 13,
      "delay": 5.088,
      "onscreen_delay": 2.867,
      "typing_delay": 2.221,
      "typing_duration": 14.818,
      "wpm": 32,
      "message": "ที่มันมีข้อกำหนด ว่าคนหนึ่งมีไก้ "
    },
    {
      "message_id": 167,
      "agent_id": 14,
      "delay": 10.818,
      "onscreen_delay": 10.695,
      "typing_delay": 0.123,
      "typing_duration": 10.331,
      "wpm": 39,
      "message": "ควรมีบัญชีได้ไม่ให้เปิดเยอะ"
    },
    {
      "message_id": 168,
      "agent_id": 15,
      "delay": 6.817,
      "onscreen_delay": 6.488,
      "typing_delay": 0.329,
      "typing_duration": 15.003,
      "wpm": 49,
      "message": "หลายบัญชีอะไรอย่างนี้ ที่มันเป็นข้อกำหนดไว้น่ะค่ะ"
    },
    {
      "message_id": 169,
      "agent_id": 12,
      "delay": 11.001,
      "onscreen_delay": 3.269,
      "typing_delay": 7.732,
      "typing_duration": 7.732,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 170,
      "agent_id": 13,
      "delay": 7.001,
      "onscreen_delay": 3.353,
      "typing_delay": 3.648,
      "typing_duration": 5.344,
      "wpm": 14,
      "message": "สมมติ"
    },
    {
      "message_id": 171,
      "agent_id": 14,
      "delay": 3.001,
      "onscreen_delay": 2.84,
      "typing_delay": 0.161,
      "typing_duration": 5.191,
      "wpm": 69,
      "message": "เรามี 2 ธนาคารนะคะ ทีนี้"
    },
    {
      "message_id": 172,
      "agent_id": 15,
      "delay": 1.19,
      "onscreen_delay": 0.822,
      "typing_delay": 0.368,
      "typing_duration": 9.82,
      "wpm": 38,
      "message": "มีแบบโอนแล้ว ลองไปตั้งค่า"
    },
    {
      "message_id": 173,
      "agent_id": 12,
      "delay": 5.818,
      "onscreen_delay": 4.944,
      "typing_delay": 0.874,
      "typing_duration": 6.385,
      "wpm": 56,
      "message": "ชำระแบบพร้อมเพย์ใช่ไหมคะ "
    },
    {
      "message_id": 174,
      "agent_id": 13,
      "delay": 2.385,
      "onscreen_delay": 2.101,
      "typing_delay": 0.284,
      "typing_duration": 7.781,
      "wpm": 44,
      "message": "เราย้อน คลิก \"ย้อนกลับ\" "
    },
    {
      "message_id": 175,
      "agent_id": 14,
      "delay": 3.779,
      "onscreen_delay": 3.07,
      "typing_delay": 0.709,
      "typing_duration": 6.394,
      "wpm": 70,
      "message": "เห็นไหม มันมีแบบที่ 1 ใช่ไหมคะ "
    },
    {
      "message_id": 176,
      "agent_id": 15,
      "delay": 2.393,
      "onscreen_delay": 1.362,
      "typing_delay": 1.031,
      "typing_duration": 14.809,
      "wpm": 38,
      "message": "โอนเงินผ่านบัญชีธนาคาร เราเพิ่มการชำระ "
    },
    {
      "message_id": 177,
      "agent_id": 12,
      "delay": 10.807,
      "onscreen_delay": 10.305,
      "typing_delay": 0.502,
      "typing_duration": 6.364,
      "wpm": 49,
      "message": "แบบที่ 2 เข้าไป ก็คือ"
    },
    {
      "message_id": 178,
      "agent_id": 13,
      "delay": 6.806,
      "onscreen_delay": 6.399,
      "typing_delay": 0.407,
      "typing_duration": 14.823,
      "wpm": 23,
      "message": "ตัวนี้ QR Code Promppay "
    },
    {
      "message_id": 179,
      "agent_id": 14,
      "delay": 10.817,
      "onscreen_delay": 10.778,
      "typing_delay": 0.039,
      "typing_duration": 11.816,
      "wpm": 57,
      "message": "เห็นไหมคะ เปิดใช้เลย คลิกเปิดใช้ สังเกตตัวไหน"
    },
    {
      "message_id": 180,
      "agent_id": 15,
      "delay": 7.815,
      "onscreen_delay": 7.273,
      "typing_delay": 0.542,
      "typing_duration": 13.548,
      "wpm": 43,
      "message": "เปิดใช้แล้วมันจะมีสีเขียวอย่างนี้ขึ้นมา "
    },
    {
      "message_id": 181,
      "agent_id": 12,
      "delay": 9.547,
      "onscreen_delay": 4.346,
      "typing_delay": 5.201,
      "typing_duration": 7.835,
      "wpm": 17,
      "message": "ไม่รองรับ "
    },
    {
      "message_id": 182,
      "agent_id": 13,
      "delay": 5.536,
      "onscreen_delay": 4.329,
      "typing_delay": 1.207,
      "typing_duration": 9.564,
      "wpm": 22,
      "message": "แสดงว่า... ไม่ "
    },
    {
      "message_id": 183,
      "agent_id": 14,
      "delay": 5.563,
      "onscreen_delay": 5.194,
      "typing_delay": 0.369,
      "typing_duration": 8.593,
      "wpm": 28,
      "message": "บางคนเลือกที่มัน"
    },
    {
      "message_id": 184,
      "agent_id": 15,
      "delay": 4.592,
      "onscreen_delay": 4,
      "typing_delay": 0.592,
      "typing_duration": 13.702,
      "wpm": 42,
      "message": "เป็นลักษณะที่มันไม่ได้เป็นเพจขายของน่ะ "
    },
    {
      "message_id": 185,
      "agent_id": 12,
      "delay": 9.693,
      "onscreen_delay": 8.748,
      "typing_delay": 0.945,
      "typing_duration": 9.053,
      "wpm": 51,
      "message": "เหมือนของเพื่อนบางคนน่ะ จะเลือก "
    },
    {
      "message_id": 186,
      "agent_id": 13,
      "delay": 5.693,
      "onscreen_delay": 4.955,
      "typing_delay": 0.738,
      "typing_duration": 13.765,
      "wpm": 9,
      "message": "Promtpay "
    },
    {
      "message_id": 187,
      "agent_id": 14,
      "delay": 9.765,
      "onscreen_delay": 8.901,
      "typing_delay": 0.864,
      "typing_duration": 10.264,
      "wpm": 70,
      "message": "เพราะดูจากตัวอย่างนี่ เหมือนบางอันที่เขาเลือกน่ะ "
    },
    {
      "message_id": 188,
      "agent_id": 15,
      "delay": 6.264,
      "onscreen_delay": 2.233,
      "typing_delay": 4.031,
      "typing_duration": 10.661,
      "wpm": 4,
      "message": "นี่ "
    },
    {
      "message_id": 189,
      "agent_id": 12,
      "delay": 6.66,
      "onscreen_delay": 4.92,
      "typing_delay": 1.74,
      "typing_duration": 8.58,
      "wpm": 58,
      "message": "นี่ ๆ เหมือนไอ้ร้านชานมนี่เห็นไหม "
    },
    {
      "message_id": 190,
      "agent_id": 13,
      "delay": 4.578,
      "onscreen_delay": 3.419,
      "typing_delay": 1.159,
      "typing_duration": 8.091,
      "wpm": 39,
      "message": "มันจะเลือกการชำระเงิน"
    },
    {
      "message_id": 191,
      "agent_id": 14,
      "delay": 4.09,
      "onscreen_delay": 3.981,
      "typing_delay": 0.109,
      "typing_duration": 10.235,
      "wpm": 29,
      "message": "เป็นแบบพร้อมเพย์ด้วย "
    },
    {
      "message_id": 192,
      "agent_id": 15,
      "delay": 6.235,
      "onscreen_delay": 5.689,
      "typing_delay": 0.546,
      "typing_duration": 12.418,
      "wpm": 45,
      "message": "ระบบมาแบบรองรับเลยว่า ถ้าคุณขายของนี่"
    },
    {
      "message_id": 193,
      "agent_id": 12,
      "delay": 8.418,
      "onscreen_delay": 7.895,
      "typing_delay": 0.523,
      "typing_duration": 11.139,
      "wpm": 28,
      "message": "คุณเลือก Theme แบบนี้ "
    },
    {
      "message_id": 194,
      "agent_id": 13,
      "delay": 7.138,
      "onscreen_delay": 6.502,
      "typing_delay": 0.636,
      "typing_duration": 13.739,
      "wpm": 50,
      "message": "เดี๋ยวเราลองไปเปลี่ยนธีมก็ได้ ไปเลือกที่ออกแบบ "
    },
    {
      "message_id": 195,
      "agent_id": 14,
      "delay": 9.738,
      "onscreen_delay": 7.337,
      "typing_delay": 2.401,
      "typing_duration": 10.553,
      "wpm": 38,
      "message": "แล้วลองเปลี่ยน template น่ะ "
    },
    {
      "message_id": 196,
      "agent_id": 15,
      "delay": 6.549,
      "onscreen_delay": 5.664,
      "typing_delay": 0.885,
      "typing_duration": 13.404,
      "wpm": 48,
      "message": "อันไหนเอ่ย อันไหนที่เป็นขายของบ้าง เช่น ๆ ๆ "
    },
    {
      "message_id": 197,
      "agent_id": 12,
      "delay": 9.404,
      "onscreen_delay": 6.716,
      "typing_delay": 2.688,
      "typing_duration": 9.731,
      "wpm": 49,
      "message": "ชานมอยู่ไหน ตัวอย่างชานมหายไปไหน "
    },
    {
      "message_id": 198,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 199,
      "agent_id": 14,
      "delay": 10.99,
      "onscreen_delay": 6.35,
      "typing_delay": 4.64,
      "typing_duration": 4.64,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 200,
      "agent_id": 15,
      "delay": 6.989,
      "onscreen_delay": 5.352,
      "typing_delay": 1.637,
      "typing_duration": 13.685,
      "wpm": 22,
      "message": "เช่น ๆ ๆ เอาอย่างนี้"
    },
    {
      "message_id": 201,
      "agent_id": 12,
      "delay": 9.683,
      "onscreen_delay": 8.842,
      "typing_delay": 0.841,
      "typing_duration": 13.754,
      "wpm": 37,
      "message": "ลองเปลี่ยน Template ให้ดู เลือก... "
    },
    {
      "message_id": 202,
      "agent_id": 13,
      "delay": 9.754,
      "onscreen_delay": 8.06,
      "typing_delay": 1.694,
      "typing_duration": 14.487,
      "wpm": 40,
      "message": "ใช่อันนี้หรือเปล่า เลือกถูกอันหรือเปล่า "
    },
    {
      "message_id": 203,
      "agent_id": 14,
      "delay": 10.485,
      "onscreen_delay": 9.338,
      "typing_delay": 1.147,
      "typing_duration": 7.835,
      "wpm": 63,
      "message": "ต้องเลือกจากอันล่าง คลิกเลือกนะคะ "
    },
    {
      "message_id": 204,
      "agent_id": 15,
      "delay": 6.484,
      "onscreen_delay": 6.114,
      "typing_delay": 0.37,
      "typing_duration": 12.599,
      "wpm": 19,
      "message": "จะลองเปลี่ยนเป็น "
    },
    {
      "message_id": 205,
      "agent_id": 12,
      "delay": 8.598,
      "onscreen_delay": 5.007,
      "typing_delay": 3.591,
      "typing_duration": 7.23,
      "wpm": 21,
      "message": "เปลี่ยนแต่"
    },
    {
      "message_id": 206,
      "agent_id": 13,
      "delay": 4.597,
      "onscreen_delay": 3.941,
      "typing_delay": 0.656,
      "typing_duration": 10.625,
      "wpm": 61,
      "message": "คงข้อมูลเดิม จะลองเปลี่ยนแต่คงข้อมูลเดิมไว้ "
    },
    {
      "message_id": 207,
      "agent_id": 14,
      "delay": 6.624,
      "onscreen_delay": 5.855,
      "typing_delay": 0.769,
      "typing_duration": 5.214,
      "wpm": 17,
      "message": "โอ.เค. "
    },
    {
      "message_id": 208,
      "agent_id": 15,
      "delay": 3.35,
      "onscreen_delay": 0,
      "typing_delay": 3.35,
      "typing_duration": 15.001,
      "wpm": 19,
      "message": "มันยังใส่ข้อมูลเดิม "
    },
    {
      "message_id": 209,
      "agent_id": 12,
      "delay": 11.001,
      "onscreen_delay": 10.667,
      "typing_delay": 0.334,
      "typing_duration": 8.536,
      "wpm": 63,
      "message": "แล้วมาลองดูที่จัดการนะคะ e-Commerece "
    },
    {
      "message_id": 210,
      "agent_id": 13,
      "delay": 7,
      "onscreen_delay": 5.472,
      "typing_delay": 1.528,
      "typing_duration": 4.422,
      "wpm": 20,
      "message": "ใช่ไหม "
    },
    {
      "message_id": 211,
      "agent_id": 14,
      "delay": 4.564,
      "onscreen_delay": 0,
      "typing_delay": 4.564,
      "typing_duration": 4.564,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 212,
      "agent_id": 15,
      "delay": 4.706,
      "onscreen_delay": 0,
      "typing_delay": 4.706,
      "typing_duration": 4.706,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 213,
      "agent_id": 12,
      "delay": 7.201,
      "onscreen_delay": 0,
      "typing_delay": 7.201,
      "typing_duration": 7.201,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 214,
      "agent_id": 13,
      "delay": 3.197,
      "onscreen_delay": 0.418,
      "typing_delay": 2.779,
      "typing_duration": 9.997,
      "wpm": 35,
      "message": "บัญชีรับเงินอยู่ไหนเอ่ย "
    },
    {
      "message_id": 215,
      "agent_id": 14,
      "delay": 5.995,
      "onscreen_delay": 4.408,
      "typing_delay": 1.587,
      "typing_duration": 10.219,
      "wpm": 31,
      "message": "บัญชีรับเงิน เราจะลอง"
    },
    {
      "message_id": 216,
      "agent_id": 15,
      "delay": 6.218,
      "onscreen_delay": 5.502,
      "typing_delay": 0.716,
      "typing_duration": 8.249,
      "wpm": 35,
      "message": "เพิ่มดู ให้เพิ่มไหม "
    },
    {
      "message_id": 217,
      "agent_id": 12,
      "delay": 4.236,
      "onscreen_delay": 2.983,
      "typing_delay": 1.253,
      "typing_duration": 15.001,
      "wpm": 15,
      "message": "ไม่รองรับฟีเจอร"
    },
    {
      "message_id": 218,
      "agent_id": 13,
      "delay": 11.001,
      "onscreen_delay": 10.034,
      "typing_delay": 0.967,
      "typing_duration": 11.571,
      "wpm": 27,
      "message": "แสดงว่าน่าจะให้ใช้แค่ "
    },
    {
      "message_id": 219,
      "agent_id": 14,
      "delay": 7.571,
      "onscreen_delay": 7.142,
      "typing_delay": 0.429,
      "typing_duration": 13.277,
      "wpm": 51,
      "message": "1 ฟีเจอร์นะคะ ก็คือฟรีแต่ฉันให้ใช้แค่อันเดียว "
    },
    {
      "message_id": 220,
      "agent_id": 15,
      "delay": 9.275,
      "onscreen_delay": 7.627,
      "typing_delay": 1.648,
      "typing_duration": 10.625,
      "wpm": 48,
      "message": "หลักการเหมือนกันนั่นล่ะ ก็คือเพิ่ม"
    },
    {
      "message_id": 221,
      "agent_id": 12,
      "delay": 6.624,
      "onscreen_delay": 6.156,
      "typing_delay": 0.468,
      "typing_duration": 9.248,
      "wpm": 60,
      "message": "เข้าไปเสร็จแล้วมันก็จะให้ระบุใช่ไหมคะ "
    },
    {
      "message_id": 222,
      "agent_id": 13,
      "delay": 5.247,
      "onscreen_delay": 3.26,
      "typing_delay": 1.987,
      "typing_duration": 14.584,
      "wpm": 30,
      "message": "ระบุบัญชี PromptPay เราน่ะค่ะ "
    },
    {
      "message_id": 223,
      "agent_id": 14,
      "delay": 10.583,
      "onscreen_delay": 10.293,
      "typing_delay": 0.29,
      "typing_duration": 10.4,
      "wpm": 66,
      "message": "ก็คือพอคลิกเลือกปุ๊บ เห็นไหมคะ มันก็จะมาถามว่า"
    },
    {
      "message_id": 224,
      "agent_id": 15,
      "delay": 6.581,
      "onscreen_delay": 6.3,
      "typing_delay": 0.281,
      "typing_duration": 14.734,
      "wpm": 44,
      "message": "หมายเลขโทรศัพท์เราคืออะไร เห็นไหมคะ แล้วมัน"
    },
    {
      "message_id": 225,
      "agent_id": 12,
      "delay": 10.734,
      "onscreen_delay": 9.414,
      "typing_delay": 1.32,
      "typing_duration": 12.002,
      "wpm": 40,
      "message": "จะ Gen QR Code มาให้ เพื่อให้เรา"
    },
    {
      "message_id": 226,
      "agent_id": 13,
      "delay": 8.001,
      "onscreen_delay": 7.602,
      "typing_delay": 0.399,
      "typing_duration": 4.949,
      "wpm": 33,
      "message": "เอาไปใช้ได้ "
    },
    {
      "message_id": 227,
      "agent_id": 14,
      "delay": 4,
      "onscreen_delay": 3.716,
      "typing_delay": 0.284,
      "typing_duration": 7.562,
      "wpm": 60,
      "message": "นะคะ นี่คือถ้าเลือกใช้งานบัญชี"
    },
    {
      "message_id": 228,
      "agent_id": 15,
      "delay": 3.56,
      "onscreen_delay": 3.269,
      "typing_delay": 0.291,
      "typing_duration": 6.445,
      "wpm": 44,
      "message": "พร้อมเพย์ นี่คือการ"
    },
    {
      "message_id": 229,
      "agent_id": 12,
      "delay": 2.439,
      "onscreen_delay": 1.562,
      "typing_delay": 0.877,
      "typing_duration": 8.826,
      "wpm": 63,
      "message": "ตั้งค่าการชำระเงินนะคะ การรับชำระเงิน "
    },
    {
      "message_id": 230,
      "agent_id": 13,
      "delay": 4.825,
      "onscreen_delay": 3.939,
      "typing_delay": 0.886,
      "typing_duration": 14.619,
      "wpm": 36,
      "message": "บัญชีรับเงินของร้านค้าเรา ทีนี้มาดู "
    },
    {
      "message_id": 231,
      "agent_id": 14,
      "delay": 10.619,
      "onscreen_delay": 10.527,
      "typing_delay": 0.092,
      "typing_duration": 11.058,
      "wpm": 50,
      "message": "ลองมาดูตั้งค่าระบบขนส่ง เพราะอะไรต้อง"
    },
    {
      "message_id": 232,
      "agent_id": 15,
      "delay": 7.058,
      "onscreen_delay": 6.428,
      "typing_delay": 0.63,
      "typing_duration": 13.369,
      "wpm": 46,
      "message": "ตั้งค่าระบบขนส่ง เพราะอะไรต้องตั้งค่าระบบ"
    },
    {
      "message_id": 233,
      "agent_id": 12,
      "delay": 9.36,
      "onscreen_delay": 8.6,
      "typing_delay": 0.76,
      "typing_duration": 6.865,
      "wpm": 76,
      "message": "ขนส่งมันมีเยอะใช่ไหมคะ มีหลายรูปแบบ "
    },
    {
      "message_id": 234,
      "agent_id": 13,
      "delay": 5.359,
      "onscreen_delay": 4.478,
      "typing_delay": 0.881,
      "typing_duration": 7.865,
      "wpm": 42,
      "message": "เช่น ก็คือมีหลายบริษัท "
    },
    {
      "message_id": 235,
      "agent_id": 14,
      "delay": 3.864,
      "onscreen_delay": 3.609,
      "typing_delay": 0.255,
      "typing_duration": 13.064,
      "wpm": 25,
      "message": "เช่น ไปรษณีย์ไทย Kerry "
    },
    {
      "message_id": 236,
      "agent_id": 15,
      "delay": 9.064,
      "onscreen_delay": 6.403,
      "typing_delay": 2.661,
      "typing_duration": 15,
      "wpm": 25,
      "message": "DHL อะไรพวกนี้ เราลองมาตั"
    },
    {
      "message_id": 237,
      "agent_id": 12,
      "delay": 10.998,
      "onscreen_delay": 10.609,
      "typing_delay": 0.389,
      "typing_duration": 12.075,
      "wpm": 53,
      "message": "ที่ตั้งค่าระบบขนส่งดู เราจะต้องมาเลือกไงว่า"
    },
    {
      "message_id": 238,
      "agent_id": 13,
      "delay": 8.075,
      "onscreen_delay": 7.412,
      "typing_delay": 0.663,
      "typing_duration": 4.786,
      "wpm": 69,
      "message": "เราจะ ร้านเราน่ะ จะส่ง"
    },
    {
      "message_id": 239,
      "agent_id": 14,
      "delay": 4.074,
      "onscreen_delay": 4.021,
      "typing_delay": 0.053,
      "typing_duration": 7.34,
      "wpm": 67,
      "message": "ผ่านระบบขนส่งของตัวไหนนั่นเองนะคะ "
    },
    {
      "message_id": 240,
      "agent_id": 15,
      "delay": 3.339,
      "onscreen_delay": 1.653,
      "typing_delay": 1.686,
      "typing_duration": 13.066,
      "wpm": 54,
      "message": "เพราะฉะนั้นเราก็ต้องไปที่แถบเครื่องมือการจัดการ"
    },
    {
      "message_id": 241,
      "agent_id": 12,
      "delay": 9.065,
      "onscreen_delay": 8.491,
      "typing_delay": 0.574,
      "typing_duration": 9.385,
      "wpm": 61,
      "message": "เว็บฯ ยังอยู่ที่ E-Commerce เหมือนเดิม "
    },
    {
      "message_id": 242,
      "agent_id": 13,
      "delay": 5.384,
      "onscreen_delay": 4.766,
      "typing_delay": 0.618,
      "typing_duration": 13.547,
      "wpm": 38,
      "message": "แต่ให้เลือกที่เมนูย่อย \"ระบบขนส่ง\" "
    },
    {
      "message_id": 243,
      "agent_id": 14,
      "delay": 9.546,
      "onscreen_delay": 8.087,
      "typing_delay": 1.459,
      "typing_duration": 9.96,
      "wpm": 42,
      "message": "ต่อจากบัญชีรับเงิน เห็นไหมคะ "
    },
    {
      "message_id": 244,
      "agent_id": 15,
      "delay": 5.96,
      "onscreen_delay": 3.798,
      "typing_delay": 2.162,
      "typing_duration": 15.001,
      "wpm": 34,
      "message": "เมนูย่อยนี้ต่อจากบัญชีรับเงินเลย เ"
    },
    {
      "message_id": 245,
      "agent_id": 12,
      "delay": 11,
      "onscreen_delay": 10.155,
      "typing_delay": 0.845,
      "typing_duration": 6.509,
      "wpm": 41,
      "message": "คลิกเข้าไป 1 ครั้ง "
    },
    {
      "message_id": 246,
      "agent_id": 13,
      "delay": 15.007,
      "onscreen_delay": 0,
      "typing_delay": 15.007,
      "typing_duration": 15.007,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 247,
      "agent_id": 14,
      "delay": 11.006,
      "onscreen_delay": 7.753,
      "typing_delay": 3.253,
      "typing_duration": 6.454,
      "wpm": 12,
      "message": "มันมี"
    },
    {
      "message_id": 248,
      "agent_id": 15,
      "delay": 7.005,
      "onscreen_delay": 6.371,
      "typing_delay": 0.634,
      "typing_duration": 11.922,
      "wpm": 29,
      "message": "ให้แล้วว่าเป็นประเทศไทย "
    },
    {
      "message_id": 249,
      "agent_id": 12,
      "delay": 7.921,
      "onscreen_delay": 7.139,
      "typing_delay": 0.782,
      "typing_duration": 7.569,
      "wpm": 67,
      "message": "สิ่งที่เราจะต้องทำ ก็คือให้ไปเพิ่ม"
    },
    {
      "message_id": 250,
      "agent_id": 13,
      "delay": 3.92,
      "onscreen_delay": 3.565,
      "typing_delay": 0.355,
      "typing_duration": 12.474,
      "wpm": 43,
      "message": "อัตราค่าบริการครับ ก็คือให้ไประบุว่า"
    },
    {
      "message_id": 251,
      "agent_id": 14,
      "delay": 8.473,
      "onscreen_delay": 8.352,
      "typing_delay": 0.121,
      "typing_duration": 9.699,
      "wpm": 54,
      "message": "เราจะคิดค่าขนส่งของร้านเรานี่เท่าไร "
    },
    {
      "message_id": 252,
      "agent_id": 15,
      "delay": 5.698,
      "onscreen_delay": 2.192,
      "typing_delay": 3.506,
      "typing_duration": 7.473,
      "wpm": 18,
      "message": "เห็นไหมคะ "
    },
    {
      "message_id": 253,
      "agent_id": 12,
      "delay": 3.472,
      "onscreen_delay": 2.46,
      "typing_delay": 1.012,
      "typing_duration": 8.892,
      "wpm": 71,
      "message": "พอคลิกเข้าไป อันดับแรก เราก็ต้องมาเลือกว่า"
    },
    {
      "message_id": 254,
      "agent_id": 13,
      "delay": 4.89,
      "onscreen_delay": 3.525,
      "typing_delay": 1.365,
      "typing_duration": 14.838,
      "wpm": 43,
      "message": "เราจะใช้ขนส่งตัวไหน เห็นไหม มี Thaland Post "
    },
    {
      "message_id": 255,
      "agent_id": 14,
      "delay": 10.836,
      "onscreen_delay": 10.289,
      "typing_delay": 0.547,
      "typing_duration": 11.667,
      "wpm": 45,
      "message": "นั่นก็คือของอะไรคะ ไปรษณีย์ใช่ไหมคะ "
    },
    {
      "message_id": 256,
      "agent_id": 15,
      "delay": 7.665,
      "onscreen_delay": 7.406,
      "typing_delay": 0.259,
      "typing_duration": 13.495,
      "wpm": 16,
      "message": "มีเคอรี่ มีDHL  "
    },
    {
      "message_id": 257,
      "agent_id": 12,
      "delay": 9.494,
      "onscreen_delay": 8.681,
      "typing_delay": 0.813,
      "typing_duration": 7.462,
      "wpm": 24,
      "message": "มีของบ้านเรา "
    },
    {
      "message_id": 258,
      "agent_id": 13,
      "delay": 5.494,
      "onscreen_delay": 3.195,
      "typing_delay": 2.299,
      "typing_duration": 13.41,
      "wpm": 29,
      "message": "Honnet B ไม่น่ามี มี Kerry "
    },
    {
      "message_id": 259,
      "agent_id": 14,
      "delay": 9.409,
      "onscreen_delay": 9.189,
      "typing_delay": 0.22,
      "typing_duration": 13.495,
      "wpm": 20,
      "message": "มี DHL FedEX มีไหม "
    },
    {
      "message_id": 260,
      "agent_id": 15,
      "delay": 9.494,
      "onscreen_delay": 8.201,
      "typing_delay": 1.293,
      "typing_duration": 13.245,
      "wpm": 27,
      "message": "แล้วก็อะไร นินจาใช่ไหมคะ "
    },
    {
      "message_id": 261,
      "agent_id": 12,
      "delay": 9.244,
      "onscreen_delay": 7.745,
      "typing_delay": 1.499,
      "typing_duration": 9.49,
      "wpm": 30,
      "message": "Flash แล้วก็ J\u0026T นะ "
    },
    {
      "message_id": 262,
      "agent_id": 13,
      "delay": 5.489,
      "onscreen_delay": 4.237,
      "typing_delay": 1.252,
      "typing_duration": 8.892,
      "wpm": 30,
      "message": "สมมติ ๆ สมมติเลือก "
    },
    {
      "message_id": 263,
      "agent_id": 14,
      "delay": 4.891,
      "onscreen_delay": 3.897,
      "typing_delay": 0.994,
      "typing_duration": 8.498,
      "wpm": 41,
      "message": "เอาอะไรดี Kerry แล้วกัน "
    },
    {
      "message_id": 264,
      "agent_id": 15,
      "delay": 4.497,
      "onscreen_delay": 3.988,
      "typing_delay": 0.509,
      "typing_duration": 14.576,
      "wpm": 34,
      "message": "หรือเดี๋ยวนี้ส่วนใหญ่เขาใช้ Flash "
    },
    {
      "message_id": 265,
      "agent_id": 12,
      "delay": 10.575,
      "onscreen_delay": 10.143,
      "typing_delay": 0.432,
      "typing_duration": 12.382,
      "wpm": 36,
      "message": "นะคะ เลือก Flash Flash Express "
    },
    {
      "message_id": 266,
      "agent_id": 13,
      "delay": 8.381,
      "onscreen_delay": 4.537,
      "typing_delay": 3.844,
      "typing_duration": 7.439,
      "wpm": 18,
      "message": "มันก็จะมี"
    },
    {
      "message_id": 267,
      "agent_id": 14,
      "delay": 4.38,
      "onscreen_delay": 4.053,
      "typing_delay": 0.327,
      "typing_duration": 8.766,
      "wpm": 34,
      "message": "ให้ติ๊กด้วยว่ารองรับ"
    },
    {
      "message_id": 268,
      "agent_id": 15,
      "delay": 4.765,
      "onscreen_delay": 4.289,
      "typing_delay": 0.476,
      "typing_duration": 4.284,
      "wpm": 28,
      "message": "การชำระเ"
    },
    {
      "message_id": 269,
      "agent_id": 12,
      "delay": 1.102,
      "onscreen_delay": 0,
      "typing_delay": 1.102,
      "typing_duration": 9.785,
      "wpm": 51,
      "message": "รับชำระเงินแบบเก็บเงินปลายทางนะคะ "
    },
    {
      "message_id": 270,
      "agent_id": 13,
      "delay": 5.784,
      "onscreen_delay": 4.887,
      "typing_delay": 0.897,
      "typing_duration": 14.003,
      "wpm": 45,
      "message": "แต่ถ้าเราไม่รับชำระเงิน เก็บเงินแบบปลายทาง "
    },
    {
      "message_id": 271,
      "agent_id": 14,
      "delay": 10.002,
      "onscreen_delay": 9.706,
      "typing_delay": 0.296,
      "typing_duration": 12.53,
      "wpm": 45,
      "message": "ก็ไม่ต้องติ๊กไอ้ตัวนี้นะคะ ไม่ต้องติ๊ก "
    },
    {
      "message_id": 272,
      "agent_id": 15,
      "delay": 8.529,
      "onscreen_delay": 8.02,
      "typing_delay": 0.509,
      "typing_duration": 13.927,
      "wpm": 39,
      "message": "จะสังเกตว่า บ้างร้านเขาไม่รับการชำระ"
    },
    {
      "message_id": 273,
      "agent_id": 12,
      "delay": 9.925,
      "onscreen_delay": 9.302,
      "typing_delay": 0.623,
      "typing_duration": 8.556,
      "wpm": 72,
      "message": "เงินแบบเก็บเงินปลายทางเพราะ เพราะอะไรเอ่ย "
    },
    {
      "message_id": 274,
      "agent_id": 13,
      "delay": 5.925,
      "onscreen_delay": 5.925,
      "typing_delay": 0,
      "typing_duration": 8.755,
      "wpm": 45,
      "message": "มันมีปัญหาเรื่องไม่มีคนรับ"
    },
    {
      "message_id": 275,
      "agent_id": 14,
      "delay": 4.755,
      "onscreen_delay": 4.72,
      "typing_delay": 0.035,
      "typing_duration": 11.03,
      "wpm": 68,
      "message": "ใช่ไหมคะ เหมือนสั่งไปหลอก ๆ เขาเสียค่าขนส่งไปฟรี ๆ "
    },
    {
      "message_id": 276,
      "agent_id": 15,
      "delay": 7.029,
      "onscreen_delay": 6.571,
      "typing_delay": 0.458,
      "typing_duration": 13.434,
      "wpm": 39,
      "message": "ใช่หรือเปล่า บ้างร้านที่ต้นทุนต่ำ ๆ "
    },
    {
      "message_id": 277,
      "agent_id": 12,
      "delay": 9.433,
      "onscreen_delay": 8.806,
      "typing_delay": 0.627,
      "typing_duration": 9.002,
      "wpm": 70,
      "message": "นะคะ เงินไม่ค่อย ไม่ค่อยมีเงินหมุนเวียนสูง"
    },
    {
      "message_id": 278,
      "agent_id": 13,
      "delay": 5.433,
      "onscreen_delay": 4.918,
      "typing_delay": 0.515,
      "typing_duration": 15,
      "wpm": 42,
      "message": "เขาก็จะไม่เลือกวิธีการชำระเงินแบบปลายทางนะ "
    },
    {
      "message_id": 279,
      "agent_id": 14,
      "delay": 10.998,
      "onscreen_delay": 9.997,
      "typing_delay": 1.001,
      "typing_duration": 11.714,
      "wpm": 51,
      "message": "แต่ถ้าสมมติ ๆ โดยส่วนใหญ่ถ้าใช้พวก Flash "
    },
    {
      "message_id": 280,
      "agent_id": 15,
      "delay": 7.714,
      "onscreen_delay": 7.033,
      "typing_delay": 0.681,
      "typing_duration": 14.04,
      "wpm": 21,
      "message": "พวก Kerry เขาจะมีแบบ "
    },
    {
      "message_id": 281,
      "agent_id": 12,
      "delay": 10.039,
      "onscreen_delay": 9.505,
      "typing_delay": 0.534,
      "typing_duration": 14.88,
      "wpm": 54,
      "message": "เงินแบบเก็บเงินปลายทางใช่ไหมคะ สมมติว่าเราเลือกไว้ก่อน "
    },
    {
      "message_id": 282,
      "agent_id": 13,
      "delay": 10.88,
      "onscreen_delay": 10.085,
      "typing_delay": 0.795,
      "typing_duration": 12.962,
      "wpm": 42,
      "message": "เราไม่ได้ใช้จริง เลือกไว้ เลือกไว้ดู "
    },
    {
      "message_id": 283,
      "agent_id": 14,
      "delay": 8.961,
      "onscreen_delay": 8.41,
      "typing_delay": 0.551,
      "typing_duration": 8.72,
      "wpm": 57,
      "message": "ทีนี้สิ่งที่จะต้องระบุต่อมา ก็คือ"
    },
    {
      "message_id": 284,
      "agent_id": 15,
      "delay": 4.96,
      "onscreen_delay": 4.863,
      "typing_delay": 0.097,
      "typing_duration": 5.236,
      "wpm": 40,
      "message": "ประเภทการขนส่ง "
    },
    {
      "message_id": 285,
      "agent_id": 12,
      "delay": 1.732,
      "onscreen_delay": 0,
      "typing_delay": 1.732,
      "typing_duration": 10.318,
      "wpm": 41,
      "message": "เพราะเป็น... ถ้าเป็นอย่างนี้ "
    },
    {
      "message_id": 286,
      "agent_id": 13,
      "delay": 6.317,
      "onscreen_delay": 5.748,
      "typing_delay": 0.569,
      "typing_duration": 15.001,
      "wpm": 40,
      "message": "พวก Flash พวก Kerry อะไรอย่างนี้ มันเป็น "
    },
    {
      "message_id": 287,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 10.75,
      "typing_delay": 0.249,
      "typing_duration": 9.14,
      "wpm": 64,
      "message": "ใช่ไหมคะ ไม่เกินกี่วัน 3 วันใช่ไหมก็ถึง "
    },
    {
      "message_id": 288,
      "agent_id": 15,
      "delay": 6.998,
      "onscreen_delay": 6.125,
      "typing_delay": 0.873,
      "typing_duration": 4.745,
      "wpm": 35,
      "message": "ก็ใส่ว่า... "
    },
    {
      "message_id": 289,
      "agent_id": 12,
      "delay": 4.84,
      "onscreen_delay": 0,
      "typing_delay": 4.84,
      "typing_duration": 4.84,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 290,
      "agent_id": 13,
      "delay": 2.224,
      "onscreen_delay": 0,
      "typing_delay": 2.224,
      "typing_duration": 8.485,
      "wpm": 35,
      "message": "พัสดุด่วนเฉย ๆ ก็ได้ "
    },
    {
      "message_id": 291,
      "agent_id": 14,
      "delay": 4.483,
      "onscreen_delay": 4.214,
      "typing_delay": 0.269,
      "typing_duration": 7.066,
      "wpm": 64,
      "message": "ทีนี้มาดูที่อะไร ระยะเวลาขนส่ง "
    },
    {
      "message_id": 292,
      "agent_id": 15,
      "delay": 3.065,
      "onscreen_delay": 1.5,
      "typing_delay": 1.565,
      "typing_duration": 10.301,
      "wpm": 42,
      "message": "ก็คือเราจะต้องบอกลูกค้าไว้ว่า "
    },
    {
      "message_id": 293,
      "agent_id": 12,
      "delay": 6.301,
      "onscreen_delay": 5.693,
      "typing_delay": 0.608,
      "typing_duration": 13.59,
      "wpm": 54,
      "message": "ถ้าซื้อของกับร้านเรานี่ เราใช้ระยะเวลาขนส่งเท่าไร"
    },
    {
      "message_id": 294,
      "agent_id": 13,
      "delay": 9.588,
      "onscreen_delay": 5.909,
      "typing_delay": 3.679,
      "typing_duration": 4.935,
      "wpm": 6,
      "message": "นะ "
    },
    {
      "message_id": 295,
      "agent_id": 14,
      "delay": 5.586,
      "onscreen_delay": 5.153,
      "typing_delay": 0.433,
      "typing_duration": 9.452,
      "wpm": 38,
      "message": "ก็เช่น ควรจะบอกอย่างน้อย "
    },
    {
      "message_id": 296,
      "agent_id": 15,
      "delay": 5.452,
      "onscreen_delay": 4.047,
      "typing_delay": 1.405,
      "typing_duration": 9.89,
      "wpm": 47,
      "message": "1 - 3 วัน เพราะอย่างใกล้ ๆ เช่น "
    },
    {
      "message_id": 297,
      "agent_id": 12,
      "delay": 5.889,
      "onscreen_delay": 5.439,
      "typing_delay": 0.45,
      "typing_duration": 8.841,
      "wpm": 58,
      "message": "เหมือนถ้าอยู่เขตเดียวกับแถวบ้านเรา"
    },
    {
      "message_id": 298,
      "agent_id": 13,
      "delay": 4.836,
      "onscreen_delay": 4.563,
      "typing_delay": 0.273,
      "typing_duration": 10.424,
      "wpm": 53,
      "message": "มันก็จะแค่วันเดียวใช่ไหมคะ แต่ถ้าอยู่"
    },
    {
      "message_id": 299,
      "agent_id": 14,
      "delay": 6.422,
      "onscreen_delay": 6.167,
      "typing_delay": 0.255,
      "typing_duration": 9.187,
      "wpm": 56,
      "message": "ข้ามเขตหรือข้ามภูมิภาค ให้นึกถึงนะ "
    },
    {
      "message_id": 300,
      "agent_id": 15,
      "delay": 5.181,
      "onscreen_delay": 4.241,
      "typing_delay": 0.94,
      "typing_duration": 14.17,
      "wpm": 39,
      "message": "เหมือนจากเราอยู่ภาคตะวันออกเฉียงเหนือ "
    },
    {
      "message_id": 301,
      "agent_id": 12,
      "delay": 10.155,
      "onscreen_delay": 9.827,
      "typing_delay": 0.328,
      "typing_duration": 10.131,
      "wpm": 28,
      "message": "แต่ลูกค้าอยู่ภาคใต้ "
    },
    {
      "message_id": 302,
      "agent_id": 13,
      "delay": 6.155,
      "onscreen_delay": 6.09,
      "typing_delay": 0.065,
      "typing_duration": 12.841,
      "wpm": 47,
      "message": "ระยะการขนส่งมันก็จะเกินเท่าไร เกิด 3 วัน "
    },
    {
      "message_id": 303,
      "agent_id": 14,
      "delay": 8.841,
      "onscreen_delay": 6.26,
      "typing_delay": 2.581,
      "typing_duration": 6.855,
      "wpm": 55,
      "message": "เพราะมันส่ง 2 ต่อใช่ไหมคะ "
    },
    {
      "message_id": 304,
      "agent_id": 15,
      "delay": 4.84,
      "onscreen_delay": 3.957,
      "typing_delay": 0.883,
      "typing_duration": 13.484,
      "wpm": 41,
      "message": "ก็คือของมันจะโดนตีเข้าไปกรุงเทพฯ ก่อน "
    },
    {
      "message_id": 305,
      "agent_id": 12,
      "delay": 9.483,
      "onscreen_delay": 8.62,
      "typing_delay": 0.863,
      "typing_duration": 8.954,
      "wpm": 75,
      "message": "เสร็จแล้วค่อย ก็คือขึ้นเครื่องน่ะ โดยส่วนใหญ่"
    },
    {
      "message_id": 306,
      "agent_id": 13,
      "delay": 5.482,
      "onscreen_delay": 5.283,
      "typing_delay": 0.199,
      "typing_duration": 13.325,
      "wpm": 41,
      "message": "รูปแบบการส่งของ Flash, Kerry อะไรนี่ "
    },
    {
      "message_id": 307,
      "agent_id": 14,
      "delay": 9.324,
      "onscreen_delay": 8.929,
      "typing_delay": 0.395,
      "typing_duration": 8.523,
      "wpm": 32,
      "message": "มันจะส่งเข้าที่... "
    },
    {
      "message_id": 308,
      "agent_id": 15,
      "delay": 5.323,
      "onscreen_delay": 2.581,
      "typing_delay": 2.742,
      "typing_duration": 14.873,
      "wpm": 39,
      "message": "ถ้าต้นทางอยู่ต่างจังหวัดนี่ แล้วมันข้าม "
    },
    {
      "message_id": 309,
      "agent_id": 12,
      "delay": 10.872,
      "onscreen_delay": 10.554,
      "typing_delay": 0.318,
      "typing_duration": 9.71,
      "wpm": 68,
      "message": "นี่ แล้วมันข้ามภาคน่ะ มันจะส่งเข้าไปกรุงเทพฯ "
    },
    {
      "message_id": 310,
      "agent_id": 13,
      "delay": 6.872,
      "onscreen_delay": 6.487,
      "typing_delay": 0.385,
      "typing_duration": 11.633,
      "wpm": 50,
      "message": "ก่อน แล้วค่อยไปกระจายสินค้านะ เข้าไปที่"
    },
    {
      "message_id": 311,
      "agent_id": 14,
      "delay": 7.632,
      "onscreen_delay": 7.115,
      "typing_delay": 0.517,
      "typing_duration": 7.863,
      "wpm": 67,
      "message": "ศูนย์หลัก กระจายต่อไปยังส่วนภูมิภาค"
    },
    {
      "message_id": 312,
      "agent_id": 15,
      "delay": 3.863,
      "onscreen_delay": 2.95,
      "typing_delay": 0.913,
      "typing_duration": 11.662,
      "wpm": 39,
      "message": "อย่างนี้นะคะ สมมติว่า เรากำหนด"
    },
    {
      "message_id": 313,
      "agent_id": 12,
      "delay": 7.661,
      "onscreen_delay": 7.42,
      "typing_delay": 0.241,
      "typing_duration": 5.46,
      "wpm": 74,
      "message": "ไว้ที่ของเราไม่เกิน 1-3 วัน "
    },
    {
      "message_id": 314,
      "agent_id": 13,
      "delay": 3.66,
      "onscreen_delay": 1.919,
      "typing_delay": 1.741,
      "typing_duration": 6.407,
      "wpm": 19,
      "message": "นะคะ นี่ "
    },
    {
      "message_id": 315,
      "agent_id": 14,
      "delay": 2.406,
      "onscreen_delay": 1.596,
      "typing_delay": 0.81,
      "typing_duration": 8.931,
      "wpm": 44,
      "message": "ตรงนี้นี่ ตรงเลือกอัตราค่า"
    },
    {
      "message_id": 316,
      "agent_id": 15,
      "delay": 4.93,
      "onscreen_delay": 4.042,
      "typing_delay": 0.888,
      "typing_duration": 12.989,
      "wpm": 44,
      "message": "บริการขนส่งนี่ เห็นไหมคะ ในระบบมันจะมี"
    },
    {
      "message_id": 317,
      "agent_id": 12,
      "delay": 8.989,
      "onscreen_delay": 8.675,
      "typing_delay": 0.314,
      "typing_duration": 8.201,
      "wpm": 33,
      "message": "ให้เลือกว่าเป็นฟรี "
    },
    {
      "message_id": 318,
      "agent_id": 13,
      "delay": 4.987,
      "onscreen_delay": 4.905,
      "typing_delay": 0.082,
      "typing_duration": 14.372,
      "wpm": 20,
      "message": "หรือเป็นคิดค่าขนส่ง"
    },
    {
      "message_id": 319,
      "agent_id": 14,
      "delay": 10.371,
      "onscreen_delay": 10.258,
      "typing_delay": 0.113,
      "typing_duration": 11.401,
      "wpm": 62,
      "message": "ตายตัว เช่น บางร้านมันจะบอกว่าเหมือนสั่งกี่ชิ้น"
    },
    {
      "message_id": 320,
      "agent_id": 15,
      "delay": 7.4,
      "onscreen_delay": 7.098,
      "typing_delay": 0.302,
      "typing_duration": 15.001,
      "wpm": 40,
      "message": "ก็แล้วแต่นี่ ฉันคิดเหมาไว้แล้ว 100 - 200 "
    },
    {
      "message_id": 321,
      "agent_id": 12,
      "delay": 11,
      "onscreen_delay": 10.245,
      "typing_delay": 0.755,
      "typing_duration": 5.228,
      "wpm": 86,
      "message": "อะไรอย่างนี้นึกออกนะ เพราะอะไร "
    },
    {
      "message_id": 322,
      "agent_id": 13,
      "delay": 6.996,
      "onscreen_delay": 5.275,
      "typing_delay": 1.721,
      "typing_duration": 14.244,
      "wpm": 39,
      "message": "บางทีสินค้าบางอย่างไม่ได้มีน้ำหนักมาก "
    },
    {
      "message_id": 323,
      "agent_id": 14,
      "delay": 10.244,
      "onscreen_delay": 8.411,
      "typing_delay": 1.833,
      "typing_duration": 11.257,
      "wpm": 41,
      "message": "เช่น เหมือนที่ขายเสื้อผ้าน่ะค่ะ "
    },
    {
      "message_id": 324,
      "agent_id": 15,
      "delay": 7.256,
      "onscreen_delay": 5.23,
      "typing_delay": 2.026,
      "typing_duration": 11.598,
      "wpm": 26,
      "message": "พวกร้านขายเสื้อผ้านะ "
    },
    {
      "message_id": 325,
      "agent_id": 12,
      "delay": 7.597,
      "onscreen_delay": 6.023,
      "typing_delay": 1.574,
      "typing_duration": 8.457,
      "wpm": 51,
      "message": "ก็คือสั่งตัวเดียวก็คิด 50 บาท "
    },
    {
      "message_id": 326,
      "agent_id": 13,
      "delay": 4.456,
      "onscreen_delay": 3.544,
      "typing_delay": 0.912,
      "typing_duration": 14.488,
      "wpm": 50,
      "message": "สั่งหลายตัวก็คิด 50 บาทอย่างนี้ ก็คือคิดค่าขนส่ง"
    },
    {
      "message_id": 327,
      "agent_id": 14,
      "delay": 10.488,
      "onscreen_delay": 10.098,
      "typing_delay": 0.39,
      "typing_duration": 13.561,
      "wpm": 29,
      "message": "ตายตัวนะคะ อีกแบบหนึ่ง คิด"
    },
    {
      "message_id": 328,
      "agent_id": 15,
      "delay": 9.558,
      "onscreen_delay": 9.109,
      "typing_delay": 0.449,
      "typing_duration": 10.194,
      "wpm": 41,
      "message": "ค่าขนส่งตามช่วงราคา เช่น ๆ ๆ "
    },
    {
      "message_id": 329,
      "agent_id": 12,
      "delay": 6.194,
      "onscreen_delay": 0.389,
      "typing_delay": 5.805,
      "typing_duration": 5.805,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 330,
      "agent_id": 13,
      "delay": 2.192,
      "onscreen_delay": 1.048,
      "typing_delay": 1.144,
      "typing_duration": 11.899,
      "wpm": 45,
      "message": "ช่วงราคาในที่นี้หมายถึงลูกค้าซื้อของ "
    },
    {
      "message_id": 331,
      "agent_id": 14,
      "delay": 7.898,
      "onscreen_delay": 6.545,
      "typing_delay": 1.353,
      "typing_duration": 13.313,
      "wpm": 27,
      "message": "ก็คือซื้อของได้ครบ 1,000 "
    },
    {
      "message_id": 332,
      "agent_id": 15,
      "delay": 9.313,
      "onscreen_delay": 8.86,
      "typing_delay": 0.453,
      "typing_duration": 15.001,
      "wpm": 43,
      "message": "จะคิดค่าขนส่ง บ้างคนเขาบอกว่า จะคิดค่าขนส่ง"
    },
    {
      "message_id": 333,
      "agent_id": 12,
      "delay": 11,
      "onscreen_delay": 10.172,
      "typing_delay": 0.828,
      "typing_duration": 12.031,
      "wpm": 55,
      "message": "ส่งฟรีอย่างนี้นึกออกนะ นั่นคือคิดค่าขนส่งตาม"
    },
    {
      "message_id": 334,
      "agent_id": 13,
      "delay": 8.028,
      "onscreen_delay": 7.617,
      "typing_delay": 0.411,
      "typing_duration": 4.15,
      "wpm": 33,
      "message": "ราคา หรือ"
    },
    {
      "message_id": 335,
      "agent_id": 14,
      "delay": 4.027,
      "onscreen_delay": 2.208,
      "typing_delay": 1.819,
      "typing_duration": 8.268,
      "wpm": 33,
      "message": "กำหนดไว้ว่าถ้าซื้อ "
    },
    {
      "message_id": 336,
      "agent_id": 15,
      "delay": 4.266,
      "onscreen_delay": 2.969,
      "typing_delay": 1.297,
      "typing_duration": 12.696,
      "wpm": 26,
      "message": "500 บาท ส่งฟรี EMS แต่"
    },
    {
      "message_id": 337,
      "agent_id": 12,
      "delay": 8.695,
      "onscreen_delay": 8.182,
      "typing_delay": 0.513,
      "typing_duration": 11.229,
      "wpm": 53,
      "message": "ถ้า แต่ถ้าอยากให้ส่ง Kerry หรือขนส่งอะไร "
    },
    {
      "message_id": 338,
      "agent_id": 13,
      "delay": 7.228,
      "onscreen_delay": 7.012,
      "typing_delay": 0.216,
      "typing_duration": 12.2,
      "wpm": 55,
      "message": "ก็อาจจะมีค่าขนส่งอีกแบบหนึ่ง อะไรอย่างนี้นะคะ "
    },
    {
      "message_id": 339,
      "agent_id": 14,
      "delay": 8.199,
      "onscreen_delay": 7.913,
      "typing_delay": 0.286,
      "typing_duration": 8.311,
      "wpm": 58,
      "message": "มันอยู่ที่อะไรล่ะ ทางร้านจะเลือก"
    },
    {
      "message_id": 340,
      "agent_id": 15,
      "delay": 4.31,
      "onscreen_delay": 3.991,
      "typing_delay": 0.319,
      "typing_duration": 13.276,
      "wpm": 49,
      "message": "กำหนดราคา หรือคิดค่าขนส่งอย่างไรนะคะ และอีก"
    },
    {
      "message_id": 341,
      "agent_id": 12,
      "delay": 9.275,
      "onscreen_delay": 8.2,
      "typing_delay": 1.075,
      "typing_duration": 7.202,
      "wpm": 69,
      "message": "แบบต่อมาคิดค่าขนส่งตามช่วงน้ำหนัก "
    },
    {
      "message_id": 342,
      "agent_id": 13,
      "delay": 5.274,
      "onscreen_delay": 3.478,
      "typing_delay": 1.796,
      "typing_duration": 9.46,
      "wpm": 27,
      "message": "นั่นก็คือร้านนั้น"
    },
    {
      "message_id": 343,
      "agent_id": 14,
      "delay": 5.459,
      "onscreen_delay": 4.058,
      "typing_delay": 1.401,
      "typing_duration": 11.874,
      "wpm": 24,
      "message": "จะเป็นเช็ก นึกออกนะ "
    },
    {
      "message_id": 344,
      "agent_id": 15,
      "delay": 7.873,
      "onscreen_delay": 7.768,
      "typing_delay": 0.105,
      "typing_duration": 13.487,
      "wpm": 41,
      "message": "เช็กน้ำหนักก่อน หรือเขามีตารางน้ำหนัก "
    },
    {
      "message_id": 345,
      "agent_id": 12,
      "delay": 9.486,
      "onscreen_delay": 8.009,
      "typing_delay": 1.477,
      "typing_duration": 9.95,
      "wpm": 48,
      "message": "1 กิโลฯ คิดเท่าไร เช่น 0-1 กิโลฯ "
    },
    {
      "message_id": 346,
      "agent_id": 13,
      "delay": 5.948,
      "onscreen_delay": 5.208,
      "typing_delay": 0.74,
      "typing_duration": 15.001,
      "wpm": 37,
      "message": "อย่างนี้ คิดค่าขนส่ง อันนี้น่าจะดูจาก"
    },
    {
      "message_id": 347,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 10.458,
      "typing_delay": 0.541,
      "typing_duration": 14.221,
      "wpm": 31,
      "message": "ไอ้ตารางน้ำหนักของ Kerry หรือ "
    },
    {
      "message_id": 348,
      "agent_id": 15,
      "delay": 10.221,
      "onscreen_delay": 9.531,
      "typing_delay": 0.69,
      "typing_duration": 13.842,
      "wpm": 34,
      "message": "เพราะ Kerry ไหมที่คิดตามน้ำหนัก "
    },
    {
      "message_id": 349,
      "agent_id": 12,
      "delay": 9.841,
      "onscreen_delay": 9.218,
      "typing_delay": 0.623,
      "typing_duration": 5.729,
      "wpm": 58,
      "message": "ไม่แน่ใจ เพราะเคยไปส่ง"
    },
    {
      "message_id": 350,
      "agent_id": 13,
      "delay": 5.839,
      "onscreen_delay": 5.34,
      "typing_delay": 0.499,
      "typing_duration": 14.491,
      "wpm": 35,
      "message": "ของ Kerry น่ะ มันชั่ง แล้วก็คิดตาม"
    },
    {
      "message_id": 351,
      "agent_id": 14,
      "delay": 10.49,
      "onscreen_delay": 10.367,
      "typing_delay": 0.123,
      "typing_duration": 9.792,
      "wpm": 63,
      "message": "ขนาดของกล่องด้วยใช่ไหมคะ กล่องที่แพ็กด้วย "
    },
    {
      "message_id": 352,
      "agent_id": 15,
      "delay": 6.488,
      "onscreen_delay": 2.679,
      "typing_delay": 3.809,
      "typing_duration": 7.107,
      "wpm": 6,
      "message": "อีก"
    },
    {
      "message_id": 353,
      "agent_id": 12,
      "delay": 3.1,
      "onscreen_delay": 2.71,
      "typing_delay": 0.39,
      "typing_duration": 10.564,
      "wpm": 43,
      "message": "แบบหนึ่งคิดค่าขนส่งตามค่าจำนวน "
    },
    {
      "message_id": 354,
      "agent_id": 13,
      "delay": 6.562,
      "onscreen_delay": 6.01,
      "typing_delay": 0.552,
      "typing_duration": 13.742,
      "wpm": 40,
      "message": "นั่นก็คือจำนวนสินค้าที่สั่ง เช่น สั่ง "
    },
    {
      "message_id": 355,
      "agent_id": 14,
      "delay": 9.74,
      "onscreen_delay": 8.182,
      "typing_delay": 1.558,
      "typing_duration": 7.012,
      "wpm": 34,
      "message": "1 ชิ้น คิด 5 บาท "
    },
    {
      "message_id": 356,
      "agent_id": 15,
      "delay": 5.74,
      "onscreen_delay": 5.238,
      "typing_delay": 0.502,
      "typing_duration": 13.905,
      "wpm": 32,
      "message": "สั่ง 10 ชิ้น คิด 50 อะไรแบบนี้ "
    },
    {
      "message_id": 357,
      "agent_id": 12,
      "delay": 9.905,
      "onscreen_delay": 9.289,
      "typing_delay": 0.616,
      "typing_duration": 7.376,
      "wpm": 73,
      "message": "ไปตามช่วงจำนวนสินค้าที่สั่งเขามานะคะ "
    },
    {
      "message_id": 358,
      "agent_id": 13,
      "delay": 5.904,
      "onscreen_delay": 1.334,
      "typing_delay": 4.57,
      "typing_duration": 6.979,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 359,
      "agent_id": 14,
      "delay": 2.972,
      "onscreen_delay": 1.873,
      "typing_delay": 1.099,
      "typing_duration": 11.831,
      "wpm": 47,
      "message": "และอีกแบบหนึ่ง ก็คือคิดค่าขนส่งสินค้า"
    },
    {
      "message_id": 360,
      "agent_id": 15,
      "delay": 7.831,
      "onscreen_delay": 7.344,
      "typing_delay": 0.487,
      "typing_duration": 13.475,
      "wpm": 56,
      "message": "ชิ้นแรก และชิ้นถัดไป ก็คืออันนี้เขาเผื่อเอาไว้แล้ว"
    },
    {
      "message_id": 361,
      "agent_id": 12,
      "delay": 9.474,
      "onscreen_delay": 8.764,
      "typing_delay": 0.71,
      "typing_duration": 9.11,
      "wpm": 51,
      "message": "ว่าถ้าชิ้นแรกเขาจะคิดแค่ 50 บาท "
    },
    {
      "message_id": 362,
      "agent_id": 13,
      "delay": 5.472,
      "onscreen_delay": 4.425,
      "typing_delay": 1.047,
      "typing_duration": 8.369,
      "wpm": 36,
      "message": "แต่ถ้าคุณซื้อ 2 ชิ้น "
    },
    {
      "message_id": 363,
      "agent_id": 14,
      "delay": 4.357,
      "onscreen_delay": 3.881,
      "typing_delay": 0.476,
      "typing_duration": 8.931,
      "wpm": 72,
      "message": "คิดเพิ่มอีก 10 บาท นึกออกนะ บวกน้ำหนักเพิ่ม "
    },
    {
      "message_id": 364,
      "agent_id": 15,
      "delay": 4.929,
      "onscreen_delay": 4.62,
      "typing_delay": 0.309,
      "typing_duration": 12.27,
      "wpm": 50,
      "message": "จะเป็นแบบที่บอกว่า คิดค่าขนส่งชิ้นแรก และ"
    },
    {
      "message_id": 365,
      "agent_id": 12,
      "delay": 8.27,
      "onscreen_delay": 7.911,
      "typing_delay": 0.359,
      "typing_duration": 4.559,
      "wpm": 43,
      "message": "ชิ้นถัดไปนะคะ "
    },
    {
      "message_id": 366,
      "agent_id": 13,
      "delay": 4.269,
      "onscreen_delay": 2.989,
      "typing_delay": 1.28,
      "typing_duration": 14.37,
      "wpm": 38,
      "message": "เหมือนเคยซื้อของร้านหนึ่ง ขายกระเป๋า "
    },
    {
      "message_id": 367,
      "agent_id": 14,
      "delay": 10.369,
      "onscreen_delay": 9.424,
      "typing_delay": 0.945,
      "typing_duration": 14.45,
      "wpm": 44,
      "message": "ชิ้นแรกเขาจะตั้งไว้เลยว่าคือซื้อใบเดียวนี่ "
    },
    {
      "message_id": 368,
      "agent_id": 15,
      "delay": 10.449,
      "onscreen_delay": 9.917,
      "typing_delay": 0.532,
      "typing_duration": 12.924,
      "wpm": 41,
      "message": "คิด 50 บาท ถ้าซื้อกระเป๋าเพิ่ม 2 ใบ "
    },
    {
      "message_id": 369,
      "agent_id": 12,
      "delay": 8.924,
      "onscreen_delay": 8.628,
      "typing_delay": 0.296,
      "typing_duration": 8.692,
      "wpm": 52,
      "message": "จะคิดเพิ่มใบละ 10 อย่างนี้นะคะ "
    },
    {
      "message_id": 370,
      "agent_id": 13,
      "delay": 4.923,
      "onscreen_delay": 4.532,
      "typing_delay": 0.391,
      "typing_duration": 12.28,
      "wpm": 48,
      "message": "จะเป็นอย่างนี้ ลักษณะการคิดเงิน สมมติ ๆ "
    },
    {
      "message_id": 371,
      "agent_id": 14,
      "delay": 8.28,
      "onscreen_delay": 7.194,
      "typing_delay": 1.086,
      "typing_duration": 7.702,
      "wpm": 29,
      "message": "เราเลือกแบบระบุ"
    },
    {
      "message_id": 372,
      "agent_id": 15,
      "delay": 4.279,
      "onscreen_delay": 2.221,
      "typing_delay": 2.058,
      "typing_duration": 9.986,
      "wpm": 35,
      "message": "ช่วงราคาก่อนนะ แบบขนส่ง"
    },
    {
      "message_id": 373,
      "agent_id": 12,
      "delay": 5.985,
      "onscreen_delay": 5.366,
      "typing_delay": 0.619,
      "typing_duration": 6.776,
      "wpm": 77,
      "message": "ตามช่วงราคา เพื่อจะได้รู้วิธีการใส่ "
    },
    {
      "message_id": 374,
      "agent_id": 13,
      "delay": 2.774,
      "onscreen_delay": 2.131,
      "typing_delay": 0.643,
      "typing_duration": 7.21,
      "wpm": 19,
      "message": "เห็นไหมคะ "
    },
    {
      "message_id": 375,
      "agent_id": 14,
      "delay": 3.21,
      "onscreen_delay": 2.848,
      "typing_delay": 0.362,
      "typing_duration": 8.602,
      "wpm": 47,
      "message": "เห็นไหม ถ้าเลือกคิดค่าขนส่ง"
    },
    {
      "message_id": 376,
      "agent_id": 15,
      "delay": 4.602,
      "onscreen_delay": 4.477,
      "typing_delay": 0.125,
      "typing_duration": 8.583,
      "wpm": 47,
      "message": "ตามช่วงราคา มันจะให้ระบุว่า "
    },
    {
      "message_id": 377,
      "agent_id": 12,
      "delay": 4.579,
      "onscreen_delay": 3.793,
      "typing_delay": 0.786,
      "typing_duration": 6.539,
      "wpm": 50,
      "message": "ซื้อตั้งแต่กี่บาท เช่น "
    },
    {
      "message_id": 378,
      "agent_id": 13,
      "delay": 2.537,
      "onscreen_delay": 2.267,
      "typing_delay": 0.27,
      "typing_duration": 15,
      "wpm": 40,
      "message": "ซื้อราคา 100 บาทขึ้นไป อันนี้จะเหมือนของ "
    },
    {
      "message_id": 379,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 10.582,
      "typing_delay": 0.418,
      "typing_duration": 10.947,
      "wpm": 52,
      "message": "ใช่ไหม Lazada มันจะมีระบุช่วงราคา เช่น "
    },
    {
      "message_id": 380,
      "agent_id": 15,
      "delay": 6.998,
      "onscreen_delay": 5.896,
      "typing_delay": 1.102,
      "typing_duration": 7.854,
      "wpm": 46,
      "message": "ทำไมมันไม่ให้เราพิมพ์ล่ะ "
    },
    {
      "message_id": 381,
      "agent_id": 12,
      "delay": 3.854,
      "onscreen_delay": 1.619,
      "typing_delay": 2.235,
      "typing_duration": 11.08,
      "wpm": 19,
      "message": "0 บาทถึงเท่าไร "
    },
    {
      "message_id": 382,
      "agent_id": 13,
      "delay": 7.079,
      "onscreen_delay": 5.084,
      "typing_delay": 1.995,
      "typing_duration": 9.033,
      "wpm": 28,
      "message": "-150 อย่างนี้นะคะ "
    },
    {
      "message_id": 383,
      "agent_id": 14,
      "delay": 5.031,
      "onscreen_delay": 4.153,
      "typing_delay": 0.878,
      "typing_duration": 7.486,
      "wpm": 44,
      "message": "ค่าขนส่งเราจะคิดเท่าไร "
    },
    {
      "message_id": 384,
      "agent_id": 15,
      "delay": 3.485,
      "onscreen_delay": 2.998,
      "typing_delay": 0.487,
      "typing_duration": 5.291,
      "wpm": 31,
      "message": "ขั้นต่ำกล่อ"
    },
    {
      "message_id": 385,
      "agent_id": 12,
      "delay": 1.321,
      "onscreen_delay": 0,
      "typing_delay": 1.321,
      "typing_duration": 5.77,
      "wpm": 60,
      "message": "30 บาท กล่องเล็กนี่นะคะ "
    },
    {
      "message_id": 386,
      "agent_id": 13,
      "delay": 4.076,
      "onscreen_delay": 0,
      "typing_delay": 4.076,
      "typing_duration": 4.076,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 387,
      "agent_id": 14,
      "delay": 1.715,
      "onscreen_delay": 0,
      "typing_delay": 1.715,
      "typing_duration": 6.74,
      "wpm": 51,
      "message": "นี่เราก็ใส่ค่าขนส่งลงไป "
    },
    {
      "message_id": 388,
      "agent_id": 15,
      "delay": 4.599,
      "onscreen_delay": 0,
      "typing_delay": 4.599,
      "typing_duration": 4.599,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 389,
      "agent_id": 12,
      "delay": 15.008,
      "onscreen_delay": 0,
      "typing_delay": 15.008,
      "typing_duration": 15.008,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 390,
      "agent_id": 13,
      "delay": 11.006,
      "onscreen_delay": 7.567,
      "typing_delay": 3.439,
      "typing_duration": 10.07,
      "wpm": 36,
      "message": "มันจะบวกให้เป็นเท่าไรนี่ "
    },
    {
      "message_id": 391,
      "agent_id": 14,
      "delay": 7.004,
      "onscreen_delay": 6.225,
      "typing_delay": 0.779,
      "typing_duration": 5.954,
      "wpm": 48,
      "message": "ถ้าใส่ 2 ทีนี่ แล้ว"
    },
    {
      "message_id": 392,
      "agent_id": 15,
      "delay": 3.003,
      "onscreen_delay": 2.878,
      "typing_delay": 0.125,
      "typing_duration": 15,
      "wpm": 37,
      "message": "สิ่งที่จะต้องทำอีก ก็เพิ่มช่วงราคาอีก  "
    },
    {
      "message_id": 393,
      "agent_id": 12,
      "delay": 10.999,
      "onscreen_delay": 10.633,
      "typing_delay": 0.366,
      "typing_duration": 9.081,
      "wpm": 55,
      "message": "ราคามันไม่ได้มีแค่ 0-150 ใช่ไหมคะ "
    },
    {
      "message_id": 394,
      "agent_id": 13,
      "delay": 6.998,
      "onscreen_delay": 6.603,
      "typing_delay": 0.395,
      "typing_duration": 9.426,
      "wpm": 46,
      "message": "มันก็มีเยอะกว่านั้น เช่น 150-"
    },
    {
      "message_id": 395,
      "agent_id": 14,
      "delay": 5.424,
      "onscreen_delay": 4.28,
      "typing_delay": 1.144,
      "typing_duration": 6.527,
      "wpm": 7,
      "message": "300 "
    },
    {
      "message_id": 396,
      "agent_id": 15,
      "delay": 2.525,
      "onscreen_delay": 0.975,
      "typing_delay": 1.55,
      "typing_duration": 11.105,
      "wpm": 30,
      "message": "เราจะคิดราคาที่ 35 บาท "
    },
    {
      "message_id": 397,
      "agent_id": 12,
      "delay": 7.104,
      "onscreen_delay": 5.351,
      "typing_delay": 1.753,
      "typing_duration": 7.913,
      "wpm": 47,
      "message": "เพิ่มมาอีก 5 บาท ถูกไปไหม "
    },
    {
      "message_id": 398,
      "agent_id": 13,
      "delay": 3.912,
      "onscreen_delay": 2.526,
      "typing_delay": 1.386,
      "typing_duration": 9.789,
      "wpm": 40,
      "message": "เพิ่มอีก 10 บาท แล้วกัน 40 "
    },
    {
      "message_id": 399,
      "agent_id": 14,
      "delay": 5.788,
      "onscreen_delay": 5.457,
      "typing_delay": 0.331,
      "typing_duration": 11.242,
      "wpm": 32,
      "message": "เดี๋ยวจะขาดทุน คือการคิด"
    },
    {
      "message_id": 400,
      "agent_id": 15,
      "delay": 7.24,
      "onscreen_delay": 6.813,
      "typing_delay": 0.427,
      "typing_duration": 11.365,
      "wpm": 50,
      "message": "ค่าขนส่งนี้ตั้งเองไม่ได้นะ มันต้องไปดู"
    },
    {
      "message_id": 401,
      "agent_id": 12,
      "delay": 7.365,
      "onscreen_delay": 6.659,
      "typing_delay": 0.706,
      "typing_duration": 7.661,
      "wpm": 63,
      "message": "การคิดราคาของแต่ละบริษัทด้วยนะคะ "
    },
    {
      "message_id": 402,
      "agent_id": 13,
      "delay": 3.66,
      "onscreen_delay": 2.973,
      "typing_delay": 0.687,
      "typing_duration": 11.967,
      "wpm": 51,
      "message": "แต่อันนี้คือยกตัวอย่างนะคะ เพราะฉะนั้นเรา"
    },
    {
      "message_id": 403,
      "agent_id": 14,
      "delay": 7.966,
      "onscreen_delay": 7.875,
      "typing_delay": 0.091,
      "typing_duration": 4.933,
      "wpm": 46,
      "message": "กำหนดเองได้นะคะ "
    },
    {
      "message_id": 404,
      "agent_id": 15,
      "delay": 3.965,
      "onscreen_delay": 2.702,
      "typing_delay": 1.263,
      "typing_duration": 11.913,
      "wpm": 37,
      "message": "สมมติสินค้าเรามีราคาสูง เราก็"
    },
    {
      "message_id": 405,
      "agent_id": 12,
      "delay": 7.912,
      "onscreen_delay": 7.778,
      "typing_delay": 0.134,
      "typing_duration": 7.96,
      "wpm": 55,
      "message": "เพิ่มช่วงราคาได้อีก เช่น 300-"
    },
    {
      "message_id": 406,
      "agent_id": 13,
      "delay": 3.959,
      "onscreen_delay": 3.449,
      "typing_delay": 0.51,
      "typing_duration": 12.275,
      "wpm": 34,
      "message": "500 บาทนะคะ เราก็คิดค่าขนส่ง"
    },
    {
      "message_id": 407,
      "agent_id": 14,
      "delay": 8.27,
      "onscreen_delay": 8.27,
      "typing_delay": 0,
      "typing_duration": 4.74,
      "wpm": 35,
      "message": "เพิ่มเข้าไป "
    },
    {
      "message_id": 408,
      "agent_id": 15,
      "delay": 4.917,
      "onscreen_delay": 0,
      "typing_delay": 4.917,
      "typing_duration": 4.917,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 409,
      "agent_id": 12,
      "delay": 1.957,
      "onscreen_delay": 0,
      "typing_delay": 1.957,
      "typing_duration": 8.524,
      "wpm": 32,
      "message": "500-1,000 สมมติว่า"
    },
    {
      "message_id": 410,
      "agent_id": 13,
      "delay": 4.521,
      "onscreen_delay": 4.409,
      "typing_delay": 0.112,
      "typing_duration": 8.404,
      "wpm": 54,
      "message": "ถ้าร้านเราสูงสุดที่ 1,000 นะคะ "
    },
    {
      "message_id": 411,
      "agent_id": 14,
      "delay": 4.402,
      "onscreen_delay": 3.399,
      "typing_delay": 1.003,
      "typing_duration": 7.561,
      "wpm": 38,
      "message": "เราคิดที่ 50 บาท พอ "
    },
    {
      "message_id": 412,
      "agent_id": 15,
      "delay": 4.438,
      "onscreen_delay": 0,
      "typing_delay": 4.438,
      "typing_duration": 6.87,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 413,
      "agent_id": 12,
      "delay": 2.869,
      "onscreen_delay": 1.816,
      "typing_delay": 1.053,
      "typing_duration": 12.174,
      "wpm": 60,
      "message": "เมื่อกำหนดช่วงราคาเสร็จ สิ่งที่เราจะมากำหนด ก็คือ"
    },
    {
      "message_id": 414,
      "agent_id": 13,
      "delay": 8.172,
      "onscreen_delay": 7.854,
      "typing_delay": 0.318,
      "typing_duration": 6.023,
      "wpm": 30,
      "message": "เลือกจังหวัด "
    },
    {
      "message_id": 415,
      "agent_id": 14,
      "delay": 4.171,
      "onscreen_delay": 4.093,
      "typing_delay": 0.078,
      "typing_duration": 8.839,
      "wpm": 25,
      "message": "ใช่ไหม ในที่นี้ "
    },
    {
      "message_id": 416,
      "agent_id": 15,
      "delay": 4.839,
      "onscreen_delay": 4.558,
      "typing_delay": 0.281,
      "typing_duration": 13.147,
      "wpm": 25,
      "message": "ก็คือถ้าเราส่งพวก Flah "
    },
    {
      "message_id": 417,
      "agent_id": 12,
      "delay": 9.146,
      "onscreen_delay": 8.578,
      "typing_delay": 0.568,
      "typing_duration": 8.297,
      "wpm": 87,
      "message": "จังหวัดอยู่แล้วนะคะ เราก็ต้องเลือกเป็นทุกจังหวัด"
    },
    {
      "message_id": 418,
      "agent_id": 13,
      "delay": 5.146,
      "onscreen_delay": 4.426,
      "typing_delay": 0.72,
      "typing_duration": 4.033,
      "wpm": 15,
      "message": "นะคะ "
    },
    {
      "message_id": 419,
      "agent_id": 14,
      "delay": 3.084,
      "onscreen_delay": 0,
      "typing_delay": 3.084,
      "typing_duration": 5.89,
      "wpm": 15,
      "message": "แต่ถ้า"
    },
    {
      "message_id": 420,
      "agent_id": 15,
      "delay": 1.88,
      "onscreen_delay": 0.558,
      "typing_delay": 1.322,
      "typing_duration": 12.557,
      "wpm": 36,
      "message": "โดยปกตินะ ถ้าขายออนไลน์ มันขาย"
    },
    {
      "message_id": 421,
      "agent_id": 12,
      "delay": 8.541,
      "onscreen_delay": 8.01,
      "typing_delay": 0.531,
      "typing_duration": 9.324,
      "wpm": 72,
      "message": "ทั่วไปอยู่แล้วนะคะ ให้เลือกเป็นทุกจังหวัดนะคะ "
    },
    {
      "message_id": 422,
      "agent_id": 13,
      "delay": 5.323,
      "onscreen_delay": 4.364,
      "typing_delay": 0.959,
      "typing_duration": 12.072,
      "wpm": 37,
      "message": "เห็นไหมคะ แล้วมันจะไปติ๊กเลือก"
    },
    {
      "message_id": 423,
      "agent_id": 14,
      "delay": 8.071,
      "onscreen_delay": 7.905,
      "typing_delay": 0.166,
      "typing_duration": 13.478,
      "wpm": 69,
      "message": "ตามชื่อจังหวัด แต่ถ้าไม่เลือกทุกจังหวัด เห็นไหม มันก็จะไม่ติ๊ก "
    },
    {
      "message_id": 424,
      "agent_id": 15,
      "delay": 9.477,
      "onscreen_delay": 9.36,
      "typing_delay": 0.117,
      "typing_duration": 11.785,
      "wpm": 39,
      "message": "มันจะติ๊กตามที่เราเลือกอย่างนี้ "
    },
    {
      "message_id": 425,
      "agent_id": 12,
      "delay": 7.784,
      "onscreen_delay": 7.18,
      "typing_delay": 0.604,
      "typing_duration": 4.537,
      "wpm": 40,
      "message": "อย่างนี้นะคะ "
    },
    {
      "message_id": 426,
      "agent_id": 13,
      "delay": 3.997,
      "onscreen_delay": 0,
      "typing_delay": 3.997,
      "typing_duration": 10.365,
      "wpm": 25,
      "message": "ถ้าอย่างนี้ ก็คือ"
    },
    {
      "message_id": 427,
      "agent_id": 14,
      "delay": 6.365,
      "onscreen_delay": 6.289,
      "typing_delay": 0.076,
      "typing_duration": 9.387,
      "wpm": 59,
      "message": "หมายถึงเราเลือกว่าถ้าส่งโซนจังหวัดนี้ "
    },
    {
      "message_id": 428,
      "agent_id": 15,
      "delay": 5.372,
      "onscreen_delay": 5.138,
      "typing_delay": 0.234,
      "typing_duration": 9.762,
      "wpm": 46,
      "message": "เราตั้งราคาเท่านี้ แต่ถ้าเลือก"
    },
    {
      "message_id": 429,
      "agent_id": 12,
      "delay": 5.761,
      "onscreen_delay": 4.975,
      "typing_delay": 0.786,
      "typing_duration": 12.257,
      "wpm": 60,
      "message": "ทุกจังหวัดนี่ หมายความว่าทุกจังหวัดนี่ราคาเท่ากัน "
    },
    {
      "message_id": 430,
      "agent_id": 13,
      "delay": 8.256,
      "onscreen_delay": 6.859,
      "typing_delay": 1.397,
      "typing_duration": 13.875,
      "wpm": 35,
      "message": "แต่อาจารย์บอกว่า มันจะมีเคสหนึ่ง "
    },
    {
      "message_id": 431,
      "agent_id": 14,
      "delay": 9.873,
      "onscreen_delay": 9.661,
      "typing_delay": 0.212,
      "typing_duration": 10.952,
      "wpm": 64,
      "message": "เหมือนบอกว่าถ้าส่งข้ามภูมิภาค นึกออกนะ ค่าขนส่ง"
    },
    {
      "message_id": 432,
      "agent_id": 15,
      "delay": 6.95,
      "onscreen_delay": 6.542,
      "typing_delay": 0.408,
      "typing_duration": 9.259,
      "wpm": 58,
      "message": "มันก็จะมีบางที่มันเพิ่มขึ้น อย่างนี้"
    },
    {
      "message_id": 433,
      "agent_id": 12,
      "delay": 5.258,
      "onscreen_delay": 4.896,
      "typing_delay": 0.362,
      "typing_duration": 8.771,
      "wpm": 63,
      "message": "นะคะ เราสมมติเราสมมติไว้ก่อน เราเลือก"
    },
    {
      "message_id": 434,
      "agent_id": 13,
      "delay": 4.77,
      "onscreen_delay": 4.374,
      "typing_delay": 0.396,
      "typing_duration": 12.013,
      "wpm": 47,
      "message": "ทุกจังหวัดนี่ล่ะ เพราะเราตีเผื่อไปแล้ว "
    },
    {
      "message_id": 435,
      "agent_id": 14,
      "delay": 8.012,
      "onscreen_delay": 7.928,
      "typing_delay": 0.084,
      "typing_duration": 10.083,
      "wpm": 80,
      "message": "ก็คือไอ้คนอยู่ใกล้ก็จ่ายเท่านี้ คนอยู่ไกลก็จ่ายเท่านี้ "
    },
    {
      "message_id": 436,
      "agent_id": 15,
      "delay": 6.076,
      "onscreen_delay": 5.027,
      "typing_delay": 1.049,
      "typing_duration": 10.218,
      "wpm": 47,
      "message": "ถ้าเลือกครบแล้ว ก็คลิกบันทึกนะคะ "
    },
    {
      "message_id": 437,
      "agent_id": 12,
      "delay": 6.217,
      "onscreen_delay": 5.444,
      "typing_delay": 0.773,
      "typing_duration": 4.464,
      "wpm": 34,
      "message": "คลิกบันทึก "
    },
    {
      "message_id": 438,
      "agent_id": 13,
      "delay": 3.368,
      "onscreen_delay": 0,
      "typing_delay": 3.368,
      "typing_duration": 9.618,
      "wpm": 19,
      "message": "ใส่ค่าจัดส่ง"
    },
    {
      "message_id": 439,
      "agent_id": 14,
      "delay": 5.617,
      "onscreen_delay": 4.873,
      "typing_delay": 0.744,
      "typing_duration": 10.929,
      "wpm": 19,
      "message": "เข้าไปด้วย อ๋อ "
    },
    {
      "message_id": 440,
      "agent_id": 15,
      "delay": 6.928,
      "onscreen_delay": 6.542,
      "typing_delay": 0.386,
      "typing_duration": 13.476,
      "wpm": 43,
      "message": "ตัวสุดท้ายก็คือมันจะเป็นเงื่อนไขของราคา"
    },
    {
      "message_id": 441,
      "agent_id": 12,
      "delay": 9.474,
      "onscreen_delay": 8.889,
      "typing_delay": 0.585,
      "typing_duration": 9.258,
      "wpm": 62,
      "message": "ตั้งแต่ 1,000 บาทขึ้นไป เราจะคิดเท่าไร "
    },
    {
      "message_id": 442,
      "agent_id": 13,
      "delay": 5.472,
      "onscreen_delay": 5.138,
      "typing_delay": 0.334,
      "typing_duration": 10.276,
      "wpm": 48,
      "message": "ถ้าเรายังคิด 50 เราก็ใส่ 50 ก็ได้"
    },
    {
      "message_id": 443,
      "agent_id": 14,
      "delay": 6.276,
      "onscreen_delay": 6.076,
      "typing_delay": 0.2,
      "typing_duration": 8.699,
      "wpm": 21,
      "message": "นะคะ ก็คือดู"
    },
    {
      "message_id": 444,
      "agent_id": 15,
      "delay": 4.697,
      "onscreen_delay": 4.312,
      "typing_delay": 0.385,
      "typing_duration": 9.271,
      "wpm": 39,
      "message": "ตามราคาตัวสุดท้ายยืนพื้น "
    },
    {
      "message_id": 445,
      "agent_id": 12,
      "delay": 5.271,
      "onscreen_delay": 4.419,
      "typing_delay": 0.852,
      "typing_duration": 7.918,
      "wpm": 66,
      "message": "แต่ถ้าอยากเอาเยอะกว่านั้นก็เพิ่มได้ "
    },
    {
      "message_id": 446,
      "agent_id": 13,
      "delay": 3.915,
      "onscreen_delay": 3.784,
      "typing_delay": 0.131,
      "typing_duration": 14.84,
      "wpm": 43,
      "message": "แก้ได้ทีหลัง โอ.เค. นะ เห็นไหมคะ มันจะมีเลต "
    },
    {
      "message_id": 447,
      "agent_id": 14,
      "delay": 10.839,
      "onscreen_delay": 10.441,
      "typing_delay": 0.398,
      "typing_duration": 10.093,
      "wpm": 39,
      "message": "เรตค่าส่งสินค้าให้ลูกค้าดู "
    },
    {
      "message_id": 448,
      "agent_id": 15,
      "delay": 6.839,
      "onscreen_delay": 6.479,
      "typing_delay": 0.36,
      "typing_duration": 7.866,
      "wpm": 51,
      "message": "ว่าถ้าคุณสั่งเท่านี้ ค่าส่ง"
    },
    {
      "message_id": 449,
      "agent_id": 12,
      "delay": 3.865,
      "onscreen_delay": 3.623,
      "typing_delay": 0.242,
      "typing_duration": 6.337,
      "wpm": 76,
      "message": "มันก็จะเพิ่มนะคะ ถ้ามันผิดตรงไหน "
    },
    {
      "message_id": 450,
      "agent_id": 13,
      "delay": 2.335,
      "onscreen_delay": 2.325,
      "typing_delay": 0.01,
      "typing_duration": 8.771,
      "wpm": 50,
      "message": "เราก็ไปแก้ ไปแก้ที่ละตัวก็ได้ "
    },
    {
      "message_id": 451,
      "agent_id": 14,
      "delay": 4.77,
      "onscreen_delay": 4.454,
      "typing_delay": 0.316,
      "typing_duration": 13.041,
      "wpm": 43,
      "message": "ไอ้ 2 อันนี้ 500 กับ 50 ไม่น่าใช่แล้ว "
    },
    {
      "message_id": 452,
      "agent_id": 15,
      "delay": 9.04,
      "onscreen_delay": 8.688,
      "typing_delay": 0.352,
      "typing_duration": 8.573,
      "wpm": 33,
      "message": "เป็น 60 อันนี้ก็ 60 "
    },
    {
      "message_id": 453,
      "agent_id": 12,
      "delay": 5.039,
      "onscreen_delay": 4.028,
      "typing_delay": 1.011,
      "typing_duration": 7.896,
      "wpm": 59,
      "message": "ก็คือถ้าซื้อถึง 1,000 เท่าไรนี่ "
    },
    {
      "message_id": 454,
      "agent_id": 13,
      "delay": 3.894,
      "onscreen_delay": 3.744,
      "typing_delay": 0.15,
      "typing_duration": 14.863,
      "wpm": 38,
      "message": "คิดที่ 60 แล้วกัน อะไรอย่างนี้ เป็นต้น "
    },
    {
      "message_id": 455,
      "agent_id": 14,
      "delay": 10.862,
      "onscreen_delay": 9.833,
      "typing_delay": 1.029,
      "typing_duration": 7.972,
      "wpm": 40,
      "message": "นี่เป็นแบบคิดค่าขนส่ง"
    },
    {
      "message_id": 456,
      "agent_id": 15,
      "delay": 6.861,
      "onscreen_delay": 6.209,
      "typing_delay": 0.652,
      "typing_duration": 11.975,
      "wpm": 33,
      "message": "ตามช่วงราคา เราสามารถเพิ่ม"
    },
    {
      "message_id": 457,
      "agent_id": 12,
      "delay": 7.974,
      "onscreen_delay": 7.464,
      "typing_delay": 0.51,
      "typing_duration": 8.111,
      "wpm": 61,
      "message": "ค่าขนส่งได้อีกนะคะ สมมติว่าสินค้า"
    },
    {
      "message_id": 458,
      "agent_id": 13,
      "delay": 4.11,
      "onscreen_delay": 3.684,
      "typing_delay": 0.426,
      "typing_duration": 14.458,
      "wpm": 50,
      "message": "เรามีหลายประเภทว่าอย่างนั้นเถอะ เราก็ไปคลิกเพิ่ม "
    },
    {
      "message_id": 459,
      "agent_id": 14,
      "delay": 10.457,
      "onscreen_delay": 10.185,
      "typing_delay": 0.272,
      "typing_duration": 15,
      "wpm": 19,
      "message": "ชนิดน่ะค่ะ ยังเอา F"
    },
    {
      "message_id": 460,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 10.062,
      "typing_delay": 0.936,
      "typing_duration": 14.723,
      "wpm": 42,
      "message": "เหมือนเดิมก็ได้ แล้วก็เลือกประเภทค่าขนส่ง "
    },
    {
      "message_id": 461,
      "agent_id": 12,
      "delay": 10.723,
      "onscreen_delay": 10.063,
      "typing_delay": 0.66,
      "typing_duration": 8.503,
      "wpm": 56,
      "message": "ไอ้ประเภทค่าขนส่งเป็นฟรีค่าขนส่ง"
    },
    {
      "message_id": 462,
      "agent_id": 13,
      "delay": 6.722,
      "onscreen_delay": 6.043,
      "typing_delay": 0.679,
      "typing_duration": 13.557,
      "wpm": 46,
      "message": "อย่างนี้ก็ได้ นี่เห็นไหมคะ เลือกทุกจังหวัด "
    },
    {
      "message_id": 463,
      "agent_id": 14,
      "delay": 9.555,
      "onscreen_delay": 9.159,
      "typing_delay": 0.396,
      "typing_duration": 7.21,
      "wpm": 60,
      "message": "อย่างนี้นะคะ ถ้าเลือกเสร็จ... "
    },
    {
      "message_id": 464,
      "agent_id": 15,
      "delay": 5.554,
      "onscreen_delay": 5.175,
      "typing_delay": 0.379,
      "typing_duration": 9.774,
      "wpm": 26,
      "message": "ต้องกรอกให้ครบ... "
    },
    {
      "message_id": 465,
      "agent_id": 12,
      "delay": 5.774,
      "onscreen_delay": 1.914,
      "typing_delay": 3.86,
      "typing_duration": 7.798,
      "wpm": 27,
      "message": "ถ้าฟรีค่าขนส่ง "
    },
    {
      "message_id": 466,
      "agent_id": 13,
      "delay": 3.796,
      "onscreen_delay": 1.485,
      "typing_delay": 2.311,
      "typing_duration": 13.048,
      "wpm": 21,
      "message": "เช่น Thailand Post "
    },
    {
      "message_id": 467,
      "agent_id": 14,
      "delay": 9.046,
      "onscreen_delay": 7.655,
      "typing_delay": 1.391,
      "typing_duration": 9.333,
      "wpm": 27,
      "message": "ถ้าส่งพัสดุธรรมดา "
    },
    {
      "message_id": 468,
      "agent_id": 15,
      "delay": 5.333,
      "onscreen_delay": 3.496,
      "typing_delay": 1.837,
      "typing_duration": 12.938,
      "wpm": 30,
      "message": "ถ้าของไปรษณีย์ พัสดุธรรมดา "
    },
    {
      "message_id": 469,
      "agent_id": 12,
      "delay": 8.937,
      "onscreen_delay": 7.099,
      "typing_delay": 1.838,
      "typing_duration": 6.26,
      "wpm": 50,
      "message": "สินค้าอาจจะชิ้นเล็ก ๆ "
    },
    {
      "message_id": 470,
      "agent_id": 13,
      "delay": 4.936,
      "onscreen_delay": 4.295,
      "typing_delay": 0.641,
      "typing_duration": 12.324,
      "wpm": 49,
      "message": "เราอาจจะไม่คิดค่าส่งเขาก็ได้ แต่ระยะเวลา"
    },
    {
      "message_id": 471,
      "agent_id": 14,
      "delay": 8.323,
      "onscreen_delay": 7.361,
      "typing_delay": 0.962,
      "typing_duration": 7.466,
      "wpm": 58,
      "message": "มันก็จะนาน เช่น 1-7 วัน เพราะ"
    },
    {
      "message_id": 472,
      "agent_id": 15,
      "delay": 4.321,
      "onscreen_delay": 4.104,
      "typing_delay": 0.217,
      "typing_duration": 13.333,
      "wpm": 44,
      "message": "ไปรษณีย์ช้าสุดคือ 7 วันนะคะ 1-7 วันนะคะ "
    },
    {
      "message_id": 473,
      "agent_id": 12,
      "delay": 9.332,
      "onscreen_delay": 7.6,
      "typing_delay": 1.732,
      "typing_duration": 11.817,
      "wpm": 22,
      "message": "เราไม่คิดค่าขนส่ง "
    },
    {
      "message_id": 474,
      "agent_id": 13,
      "delay": 7.807,
      "onscreen_delay": 7.569,
      "typing_delay": 0.238,
      "typing_duration": 14.832,
      "wpm": 35,
      "message": "เสร็จแล้วกดบันทึก มันก็จะมีให้เลือก "
    },
    {
      "message_id": 475,
      "agent_id": 14,
      "delay": 10.831,
      "onscreen_delay": 10.581,
      "typing_delay": 0.25,
      "typing_duration": 10.037,
      "wpm": 52,
      "message": "ถ้าลูกค้าเลือกเป็นพัสดุธรรมดา เขาก็"
    },
    {
      "message_id": 476,
      "agent_id": 15,
      "delay": 6.83,
      "onscreen_delay": 6.114,
      "typing_delay": 0.716,
      "typing_duration": 13.183,
      "wpm": 22,
      "message": "ไม่ต้องเสียค่าขนส่ง "
    },
    {
      "message_id": 477,
      "agent_id": 12,
      "delay": 9.181,
      "onscreen_delay": 7.987,
      "typing_delay": 1.194,
      "typing_duration": 6.846,
      "wpm": 55,
      "message": "เพราะฉะนั้น เราสามารถระบุ"
    },
    {
      "message_id": 478,
      "agent_id": 13,
      "delay": 5.18,
      "onscreen_delay": 4.956,
      "typing_delay": 0.224,
      "typing_duration": 15,
      "wpm": 42,
      "message": "วิธีการคิดราคาค่าขนส่งได้ ตามที่เราต้องการ "
    },
    {
      "message_id": 479,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 10.626,
      "typing_delay": 0.374,
      "typing_duration": 15.002,
      "wpm": 4,
      "message": "นะคะ "
    },
    {
      "message_id": 480,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 6.173,
      "typing_delay": 4.827,
      "typing_duration": 4.827,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 481,
      "agent_id": 12,
      "delay": 6.999,
      "onscreen_delay": 3.046,
      "typing_delay": 3.953,
      "typing_duration": 6.649,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 482,
      "agent_id": 13,
      "delay": 2.998,
      "onscreen_delay": 2.624,
      "typing_delay": 0.374,
      "typing_duration": 6.701,
      "wpm": 60,
      "message": "คิดค่าขนส่งไปแล้ว ทีนี้มาดู "
    },
    {
      "message_id": 483,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 484,
      "agent_id": 15,
      "delay": 10.987,
      "onscreen_delay": 6.003,
      "typing_delay": 4.984,
      "typing_duration": 4.984,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 485,
      "agent_id": 12,
      "delay": 11.31,
      "onscreen_delay": 0,
      "typing_delay": 11.31,
      "typing_duration": 11.31,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 486,
      "agent_id": 13,
      "delay": 7.305,
      "onscreen_delay": 2.891,
      "typing_delay": 4.414,
      "typing_duration": 5.99,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 487,
      "agent_id": 14,
      "delay": 3.303,
      "onscreen_delay": 2.942,
      "typing_delay": 0.361,
      "typing_duration": 11.89,
      "wpm": 44,
      "message": "สกุลเงิน สกุลเงินนี่ก็คือแค่เงินบาท"
    },
    {
      "message_id": 488,
      "agent_id": 15,
      "delay": 7.887,
      "onscreen_delay": 7.574,
      "typing_delay": 0.313,
      "typing_duration": 11.773,
      "wpm": 34,
      "message": "กับเงินอะไร นึกออกนะ ไม่ได้"
    },
    {
      "message_id": 489,
      "agent_id": 12,
      "delay": 7.772,
      "onscreen_delay": 7.276,
      "typing_delay": 0.496,
      "typing_duration": 10.963,
      "wpm": 51,
      "message": "มีอะไรพิสดาร โดยปกติถ้าเลือก Thailand "
    },
    {
      "message_id": 490,
      "agent_id": 13,
      "delay": 6.962,
      "onscreen_delay": 5.984,
      "typing_delay": 0.978,
      "typing_duration": 9.079,
      "wpm": 51,
      "message": "มันก็จะเป็น สกุลเงินมันก็จะเป็น "
    },
    {
      "message_id": 491,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 492,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 9.023,
      "typing_delay": 1.977,
      "typing_duration": 12.538,
      "wpm": 35,
      "message": "เปิดให้ดูนะคะ อัตราแลกเปลี่ยน "
    },
    {
      "message_id": 493,
      "agent_id": 12,
      "delay": 8.537,
      "onscreen_delay": 7.065,
      "typing_delay": 1.472,
      "typing_duration": 6.266,
      "wpm": 50,
      "message": "โดยปกติสกุลเงินของเรา "
    },
    {
      "message_id": 494,
      "agent_id": 13,
      "delay": 4.537,
      "onscreen_delay": 4.324,
      "typing_delay": 0.213,
      "typing_duration": 15,
      "wpm": 46,
      "message": "จะใช้เป็นรหัส ก็คือจะใช้เป็นรหัส หรือเลือกเป็น "
    },
    {
      "message_id": 495,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 10.558,
      "typing_delay": 0.441,
      "typing_duration": 7.58,
      "wpm": 63,
      "message": "เห็นไหมคะ เลือกรูปแบบของสกุลเงิน"
    },
    {
      "message_id": 496,
      "agent_id": 15,
      "delay": 6.997,
      "onscreen_delay": 6.868,
      "typing_delay": 0.129,
      "typing_duration": 9.125,
      "wpm": 36,
      "message": "ได้ตามนี้ สมมติถ้าเกิด"
    },
    {
      "message_id": 497,
      "agent_id": 12,
      "delay": 5.124,
      "onscreen_delay": 2.739,
      "typing_delay": 2.385,
      "typing_duration": 6.436,
      "wpm": 51,
      "message": "มีของประเทศ ต่างประเทศ "
    },
    {
      "message_id": 498,
      "agent_id": 13,
      "delay": 2.434,
      "onscreen_delay": 2.298,
      "typing_delay": 0.136,
      "typing_duration": 11.542,
      "wpm": 31,
      "message": "เช่น อังกฤษอยู่ไหนล่ะนี่ "
    },
    {
      "message_id": 499,
      "agent_id": 14,
      "delay": 7.542,
      "onscreen_delay": 4.044,
      "typing_delay": 3.498,
      "typing_duration": 12.997,
      "wpm": 16,
      "message": "United Kingdom "
    },
    {
      "message_id": 500,
      "agent_id": 15,
      "delay": 8.996,
      "onscreen_delay": 7.86,
      "typing_delay": 1.136,
      "typing_duration": 9.417,
      "wpm": 33,
      "message": "คืออังกฤษนะคะ เห็นไหม "
    },
    {
      "message_id": 501,
      "agent_id": 12,
      "delay": 5.416,
      "onscreen_delay": 4.915,
      "typing_delay": 0.501,
      "typing_duration": 11.496,
      "wpm": 40,
      "message": "มันจะมีเป็นรหัสเงินกับสัญลักษณ์ "
    },
    {
      "message_id": 502,
      "agent_id": 13,
      "delay": 7.495,
      "onscreen_delay": 7.196,
      "typing_delay": 0.299,
      "typing_duration": 8.964,
      "wpm": 60,
      "message": "เราเลือกการแสดงผลที่น่าจอนั่นเองนะคะ "
    },
    {
      "message_id": 503,
      "agent_id": 14,
      "delay": 4.964,
      "onscreen_delay": 4.774,
      "typing_delay": 0.19,
      "typing_duration": 7.018,
      "wpm": 81,
      "message": "เราจะให้สกุลเงินของเราเป็นอะไร โดยปกติ"
    },
    {
      "message_id": 504,
      "agent_id": 15,
      "delay": 3.016,
      "onscreen_delay": 1.985,
      "typing_delay": 1.031,
      "typing_duration": 9.32,
      "wpm": 31,
      "message": "อยู่ไทยค่าเงินก็คือ "
    },
    {
      "message_id": 505,
      "agent_id": 12,
      "delay": 5.313,
      "onscreen_delay": 3.283,
      "typing_delay": 2.03,
      "typing_duration": 7.773,
      "wpm": 31,
      "message": "THB หรือว่าจะใช้ "
    },
    {
      "message_id": 506,
      "agent_id": 13,
      "delay": 3.773,
      "onscreen_delay": 3.012,
      "typing_delay": 0.761,
      "typing_duration": 13.418,
      "wpm": 42,
      "message": "ก็คือบาทอย่างนี้ เลือกเอาตัวใดตัวหนึ่ง "
    },
    {
      "message_id": 507,
      "agent_id": 14,
      "delay": 9.416,
      "onscreen_delay": 9.058,
      "typing_delay": 0.358,
      "typing_duration": 7.527,
      "wpm": 60,
      "message": "สมมติจะเลือก THB นะคะ กดบันทึก "
    },
    {
      "message_id": 508,
      "agent_id": 15,
      "delay": 5.415,
      "onscreen_delay": 0.688,
      "typing_delay": 4.727,
      "typing_duration": 4.727,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 509,
      "agent_id": 12,
      "delay": 1.463,
      "onscreen_delay": 0,
      "typing_delay": 1.463,
      "typing_duration": 10.878,
      "wpm": 46,
      "message": "มันจะไปเห็นตอนอยู่ในราคาสินค้าน่ะ "
    },
    {
      "message_id": 510,
      "agent_id": 13,
      "delay": 6.877,
      "onscreen_delay": 6.224,
      "typing_delay": 0.653,
      "typing_duration": 8.661,
      "wpm": 40,
      "message": "นึกออกนะ ใครที่มีสินค้า "
    },
    {
      "message_id": 511,
      "agent_id": 14,
      "delay": 4.66,
      "onscreen_delay": 4.53,
      "typing_delay": 0.13,
      "typing_duration": 9.122,
      "wpm": 71,
      "message": "และใส่ระบุราคาสินค้าไปแล้ว จะให้สกุลเงินที่"
    },
    {
      "message_id": 512,
      "agent_id": 15,
      "delay": 5.108,
      "onscreen_delay": 4.708,
      "typing_delay": 0.4,
      "typing_duration": 10.201,
      "wpm": 22,
      "message": "ตำแหน่งนั้นนะคะ "
    },
    {
      "message_id": 513,
      "agent_id": 12,
      "delay": 6.201,
      "onscreen_delay": 3.148,
      "typing_delay": 3.053,
      "typing_duration": 7.105,
      "wpm": 32,
      "message": "นี่นะคะ เห็นไหม "
    },
    {
      "message_id": 514,
      "agent_id": 13,
      "delay": 3.105,
      "onscreen_delay": 2.883,
      "typing_delay": 0.222,
      "typing_duration": 15.001,
      "wpm": 32,
      "message": "เห็นไหม ก็คือถ้าเลือกเป็น B ฏ็จะ"
    },
    {
      "message_id": 515,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 9.405,
      "typing_delay": 1.595,
      "typing_duration": 11.963,
      "wpm": 29,
      "message": "THB มันก็จะขึ้นจาก B มา"
    },
    {
      "message_id": 516,
      "agent_id": 15,
      "delay": 7.963,
      "onscreen_delay": 6.742,
      "typing_delay": 1.221,
      "typing_duration": 12.658,
      "wpm": 37,
      "message": "เป็น THB แทนที่หน้าเว็บฯ น่ะค่ะ "
    },
    {
      "message_id": 517,
      "agent_id": 12,
      "delay": 8.657,
      "onscreen_delay": 4.742,
      "typing_delay": 3.915,
      "typing_duration": 7.065,
      "wpm": 25,
      "message": "ต่อไป หัวข้อ"
    },
    {
      "message_id": 518,
      "agent_id": 13,
      "delay": 4.656,
      "onscreen_delay": 4.203,
      "typing_delay": 0.453,
      "typing_duration": 9.498,
      "wpm": 47,
      "message": "ต่อไป หัวข้อต่อไปนะคะ หัวข้อ \""
    },
    {
      "message_id": 519,
      "agent_id": 14,
      "delay": 5.498,
      "onscreen_delay": 5.378,
      "typing_delay": 0.12,
      "typing_duration": 10.969,
      "wpm": 51,
      "message": "การตั้งค่าใบกำกับภาษี เพราะอะไร เพราะ"
    },
    {
      "message_id": 520,
      "agent_id": 15,
      "delay": 6.968,
      "onscreen_delay": 6.734,
      "typing_delay": 0.234,
      "typing_duration": 14.493,
      "wpm": 34,
      "message": "เมื่อเปิดร้านค้าออนไลน์ มันก็จะมี"
    },
    {
      "message_id": 521,
      "agent_id": 12,
      "delay": 10.493,
      "onscreen_delay": 9.935,
      "typing_delay": 0.558,
      "typing_duration": 9.133,
      "wpm": 77,
      "message": "เสียภาษีออนไลน์อะไรพวกนี้ มันก็จะมีเสียภาษีด้วย"
    },
    {
      "message_id": 522,
      "agent_id": 13,
      "delay": 6.492,
      "onscreen_delay": 5.707,
      "typing_delay": 0.785,
      "typing_duration": 14.735,
      "wpm": 38,
      "message": "นะคะ ก็คือทำไว้ บางที ยอดขายเราไม่ถึง"
    },
    {
      "message_id": 523,
      "agent_id": 14,
      "delay": 10.729,
      "onscreen_delay": 10.635,
      "typing_delay": 0.094,
      "typing_duration": 12.113,
      "wpm": 62,
      "message": "บางทีเพราะถ้ายอดขายเราไม่ถึงเราไม่เสียอยู่แล้วนะคะ "
    },
    {
      "message_id": 524,
      "agent_id": 15,
      "delay": 8.104,
      "onscreen_delay": 7.428,
      "typing_delay": 0.676,
      "typing_duration": 5.772,
      "wpm": 31,
      "message": "เพื่อเป็นการ"
    },
    {
      "message_id": 525,
      "agent_id": 12,
      "delay": 4.102,
      "onscreen_delay": 2.78,
      "typing_delay": 1.322,
      "typing_duration": 9.074,
      "wpm": 50,
      "message": "ช่วยรัฐบาล ช่วยชาตินั่นเองนะคะ "
    },
    {
      "message_id": 526,
      "agent_id": 13,
      "delay": 5.073,
      "onscreen_delay": 4.864,
      "typing_delay": 0.209,
      "typing_duration": 7.767,
      "wpm": 64,
      "message": "เราต้องเสียภาษี เกิดเป็นคนไทยนะคะ "
    },
    {
      "message_id": 527,
      "agent_id": 14,
      "delay": 3.767,
      "onscreen_delay": 3.621,
      "typing_delay": 0.146,
      "typing_duration": 10.677,
      "wpm": 63,
      "message": "ตั้งค่าอะไรบ้าง ตั้งค่าใบกำกับภาษีมาดูกันนะคะ "
    },
    {
      "message_id": 528,
      "agent_id": 15,
      "delay": 6.676,
      "onscreen_delay": 6.464,
      "typing_delay": 0.212,
      "typing_duration": 12.904,
      "wpm": 48,
      "message": "ไปที่ แถบเครื่องมือ e-Commerce ยังอยู่ที่"
    },
    {
      "message_id": 529,
      "agent_id": 12,
      "delay": 8.904,
      "onscreen_delay": 7.824,
      "typing_delay": 1.08,
      "typing_duration": 11.921,
      "wpm": 31,
      "message": "แถบเครื่องมือ E-Commerece "
    },
    {
      "message_id": 530,
      "agent_id": 13,
      "delay": 7.92,
      "onscreen_delay": 7.702,
      "typing_delay": 0.218,
      "typing_duration": 12.988,
      "wpm": 46,
      "message": "แล้วเลือกที่ \"ระบบใบกำกับภาษี\" อยู่บน... "
    },
    {
      "message_id": 531,
      "agent_id": 14,
      "delay": 8.987,
      "onscreen_delay": 4.233,
      "typing_delay": 4.754,
      "typing_duration": 4.754,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 532,
      "agent_id": 15,
      "delay": 7.694,
      "onscreen_delay": 0,
      "typing_delay": 7.694,
      "typing_duration": 7.694,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 533,
      "agent_id": 12,
      "delay": 3.683,
      "onscreen_delay": 0.872,
      "typing_delay": 2.811,
      "typing_duration": 4.467,
      "wpm": 30,
      "message": "เห็นไหมคะ "
    },
    {
      "message_id": 534,
      "agent_id": 13,
      "delay": 4.445,
      "onscreen_delay": 0,
      "typing_delay": 4.445,
      "typing_duration": 7.453,
      "wpm": 26,
      "message": "เห็นไหมคะ นี่ "
    },
    {
      "message_id": 535,
      "agent_id": 14,
      "delay": 3.452,
      "onscreen_delay": 2.745,
      "typing_delay": 0.707,
      "typing_duration": 7.603,
      "wpm": 61,
      "message": "เขาบอกว่าเมื่อเปิดใช้งานระบบนี้ "
    },
    {
      "message_id": 536,
      "agent_id": 15,
      "delay": 3.6,
      "onscreen_delay": 3.181,
      "typing_delay": 0.419,
      "typing_duration": 13.773,
      "wpm": 40,
      "message": "จะต้องกรอกข้อมูลใบกำกับภาษีให้ถูกต้อง "
    },
    {
      "message_id": 537,
      "agent_id": 12,
      "delay": 9.769,
      "onscreen_delay": 9.186,
      "typing_delay": 0.583,
      "typing_duration": 13.29,
      "wpm": 38,
      "message": "ว่าเมื่อใดที่ร้านค้าเราไปจดทะเบียน "
    },
    {
      "message_id": 538,
      "agent_id": 13,
      "delay": 9.29,
      "onscreen_delay": 7.587,
      "typing_delay": 1.703,
      "typing_duration": 12.11,
      "wpm": 43,
      "message": "จดทะเบียนเป็นร้านค้าออนไลน์ เราก็จะ"
    },
    {
      "message_id": 539,
      "agent_id": 14,
      "delay": 8.11,
      "onscreen_delay": 7.099,
      "typing_delay": 1.011,
      "typing_duration": 7.955,
      "wpm": 62,
      "message": "ต้องมาเปิดใช้ระบบใบกํากับภาษีนะคะ "
    },
    {
      "message_id": 540,
      "agent_id": 15,
      "delay": 4.109,
      "onscreen_delay": 2.08,
      "typing_delay": 2.029,
      "typing_duration": 8.152,
      "wpm": 29,
      "message": "คลิก OK ให้ดูว่า "
    },
    {
      "message_id": 541,
      "agent_id": 12,
      "delay": 4.151,
      "onscreen_delay": 2.229,
      "typing_delay": 1.922,
      "typing_duration": 9.727,
      "wpm": 43,
      "message": "1. เห็นไหมคะ มันจะมีให้เลือก"
    },
    {
      "message_id": 542,
      "agent_id": 13,
      "delay": 5.727,
      "onscreen_delay": 5.331,
      "typing_delay": 0.396,
      "typing_duration": 14.515,
      "wpm": 43,
      "message": "ว่า ที่เราจดภาษีนี่เราเลือกเป็นบุคคลธรรมดา"
    },
    {
      "message_id": 543,
      "agent_id": 14,
      "delay": 10.514,
      "onscreen_delay": 10.347,
      "typing_delay": 0.167,
      "typing_duration": 7.161,
      "wpm": 80,
      "message": "หรือนิติบุคคลนะคะ ก็คือให้เลือกตามนั้น "
    },
    {
      "message_id": 544,
      "agent_id": 15,
      "delay": 6.514,
      "onscreen_delay": 5.201,
      "typing_delay": 1.313,
      "typing_duration": 14.056,
      "wpm": 39,
      "message": "เสร็จแล้วก็กรอกหมายเลขประจำตัวผู้เสีย"
    },
    {
      "message_id": 545,
      "agent_id": 12,
      "delay": 10.055,
      "onscreen_delay": 9.076,
      "typing_delay": 0.979,
      "typing_duration": 6.437,
      "wpm": 42,
      "message": "ภาษีนะคะ เห็นไหมคะ "
    },
    {
      "message_id": 546,
      "agent_id": 13,
      "delay": 6.054,
      "onscreen_delay": 2.376,
      "typing_delay": 3.678,
      "typing_duration": 5.398,
      "wpm": 17,
      "message": "แค่นี้ "
    },
    {
      "message_id": 547,
      "agent_id": 14,
      "delay": 2.048,
      "onscreen_delay": 1.94,
      "typing_delay": 0.108,
      "typing_duration": 14.533,
      "wpm": 59,
      "message": "สิ่งที่ต้องกรอก เสร็จแล้วกดบันทึก มันก็จะขึ้นข้อมูลของเรา "
    },
    {
      "message_id": 548,
      "agent_id": 15,
      "delay": 10.533,
      "onscreen_delay": 8.928,
      "typing_delay": 1.605,
      "typing_duration": 12.732,
      "wpm": 32,
      "message": "ข้อมูลของใบกำกับภาษีเรานะคะ "
    },
    {
      "message_id": 549,
      "agent_id": 12,
      "delay": 8.731,
      "onscreen_delay": 8.052,
      "typing_delay": 0.679,
      "typing_duration": 9.332,
      "wpm": 72,
      "message": "แต่เราไม่ต้องทำนะ เพราะเราไม่ได้จดทะเบียนนะคะ "
    },
    {
      "message_id": 550,
      "agent_id": 13,
      "delay": 5.316,
      "onscreen_delay": 4.971,
      "typing_delay": 0.345,
      "typing_duration": 9.528,
      "wpm": 35,
      "message": "ให้ดูว่า ถ้าเมื่อใดที่"
    },
    {
      "message_id": 551,
      "agent_id": 14,
      "delay": 5.526,
      "onscreen_delay": 5.491,
      "typing_delay": 0.035,
      "typing_duration": 9.605,
      "wpm": 69,
      "message": "เราจะใช้ระบบใบกํากับภาษีนี่ เราต้องคลิกเพื่อ"
    },
    {
      "message_id": 552,
      "agent_id": 15,
      "delay": 5.604,
      "onscreen_delay": 5.126,
      "typing_delay": 0.478,
      "typing_duration": 13.875,
      "wpm": 38,
      "message": "เปิดใช้งานมันก่อน ถ้าเราไม่ใช้เราก็"
    },
    {
      "message_id": 553,
      "agent_id": 12,
      "delay": 9.875,
      "onscreen_delay": 8.079,
      "typing_delay": 1.796,
      "typing_duration": 6.785,
      "wpm": 42,
      "message": "คลิกปิดไว้เห็นไหมคะ "
    },
    {
      "message_id": 554,
      "agent_id": 13,
      "delay": 5.874,
      "onscreen_delay": 5.142,
      "typing_delay": 0.732,
      "typing_duration": 14.492,
      "wpm": 33,
      "message": "นี่คือระบบใบกำกับภาษี ก็คือไม่มี"
    },
    {
      "message_id": 555,
      "agent_id": 14,
      "delay": 10.491,
      "onscreen_delay": 9.969,
      "typing_delay": 0.522,
      "typing_duration": 9.61,
      "wpm": 48,
      "message": "พิศดารน่ะ ก็คือแค่กรอกข้อมูลว่า"
    },
    {
      "message_id": 556,
      "agent_id": 15,
      "delay": 6.489,
      "onscreen_delay": 5.64,
      "typing_delay": 0.849,
      "typing_duration": 12.669,
      "wpm": 47,
      "message": "หมายประจำตัวผู้เสียภาษีเราคือใครใช่ไหมคะ "
    },
    {
      "message_id": 557,
      "agent_id": 12,
      "delay": 8.669,
      "onscreen_delay": 7.899,
      "typing_delay": 0.77,
      "typing_duration": 7.566,
      "wpm": 34,
      "message": "แล้วราคาสินค้าน่ะ "
    },
    {
      "message_id": 558,
      "agent_id": 13,
      "delay": 4.668,
      "onscreen_delay": 4.434,
      "typing_delay": 0.234,
      "typing_duration": 14.169,
      "wpm": 46,
      "message": "รวม VAT หรือยังไม่รวม ให้ติ๊กที่เลือกน่ะค่ะ "
    },
    {
      "message_id": 559,
      "agent_id": 14,
      "delay": 10.168,
      "onscreen_delay": 9.571,
      "typing_delay": 0.597,
      "typing_duration": 11.918,
      "wpm": 60,
      "message": "ว่าสินค้าที่เราขายนี่ เป็นราคาที่รวม Vat หรือยัง "
    },
    {
      "message_id": 560,
      "agent_id": 15,
      "delay": 7.917,
      "onscreen_delay": 7.424,
      "typing_delay": 0.493,
      "typing_duration": 13.522,
      "wpm": 26,
      "message": "หรือยังไม่รวม Vat. นะคะ "
    },
    {
      "message_id": 561,
      "agent_id": 12,
      "delay": 9.521,
      "onscreen_delay": 9.077,
      "typing_delay": 0.444,
      "typing_duration": 14.584,
      "wpm": 35,
      "message": "แล้วก็มีระบุว่ามีการออกใบกำกับภาษี"
    },
    {
      "message_id": 562,
      "agent_id": 13,
      "delay": 10.583,
      "onscreen_delay": 10.348,
      "typing_delay": 0.235,
      "typing_duration": 15.001,
      "wpm": 40,
      "message": "ทุกคำสั่งซื้อไหม หรือออกเฉพาะเมื่อลูกค้า"
    },
    {
      "message_id": 563,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 10.473,
      "typing_delay": 0.527,
      "typing_duration": 10.202,
      "wpm": 54,
      "message": "ใบกำกับภาษีอย่างนี้นะคะ สามารถมากำหนด"
    },
    {
      "message_id": 564,
      "agent_id": 15,
      "delay": 7,
      "onscreen_delay": 6.215,
      "typing_delay": 0.785,
      "typing_duration": 12.729,
      "wpm": 28,
      "message": "ว่าจะออกใบกำกับภาษีแบบใด"
    },
    {
      "message_id": 565,
      "agent_id": 12,
      "delay": 8.728,
      "onscreen_delay": 8.125,
      "typing_delay": 0.603,
      "typing_duration": 8.573,
      "wpm": 61,
      "message": "ก็ได้นะคะ แต่ถ้าเรายังไม่เปิดใช้งาน "
    },
    {
      "message_id": 566,
      "agent_id": 13,
      "delay": 4.725,
      "onscreen_delay": 4.501,
      "typing_delay": 0.224,
      "typing_duration": 9.599,
      "wpm": 39,
      "message": "เราก็คลิกปิดไปนะคะ ตัวนี้"
    },
    {
      "message_id": 567,
      "agent_id": 14,
      "delay": 5.598,
      "onscreen_delay": 5.121,
      "typing_delay": 0.477,
      "typing_duration": 8.701,
      "wpm": 41,
      "message": "ให้ศึกษาไว้ เผื่อใครไปทำ"
    },
    {
      "message_id": 568,
      "agent_id": 15,
      "delay": 4.7,
      "onscreen_delay": 4.125,
      "typing_delay": 0.575,
      "typing_duration": 13.144,
      "wpm": 50,
      "message": "เว็บฯ ขายของ เพราะไม่อย่างนั้นโดนย้อนหลังนี่"
    },
    {
      "message_id": 569,
      "agent_id": 12,
      "delay": 9.142,
      "onscreen_delay": 8.716,
      "typing_delay": 0.426,
      "typing_duration": 7.207,
      "wpm": 23,
      "message": "หนักกว่า... "
    },
    {
      "message_id": 570,
      "agent_id": 13,
      "delay": 5.141,
      "onscreen_delay": 4.307,
      "typing_delay": 0.834,
      "typing_duration": 8.082,
      "wpm": 46,
      "message": "หนักกว่าจ่ายเป็นประจำนะคะ "
    },
    {
      "message_id": 571,
      "agent_id": 14,
      "delay": 4.082,
      "onscreen_delay": 3.741,
      "typing_delay": 0.341,
      "typing_duration": 9.849,
      "wpm": 62,
      "message": "ถ้าโดนภาษีย้อนหลัง ถ้าคิดขายของออนไลน์น่ะ "
    },
    {
      "message_id": 572,
      "agent_id": 15,
      "delay": 5.845,
      "onscreen_delay": 5.536,
      "typing_delay": 0.309,
      "typing_duration": 11.761,
      "wpm": 41,
      "message": "มันเก็บแบบอะไรไม่รู้ล่ะ มันเอามา"
    },
    {
      "message_id": 573,
      "agent_id": 12,
      "delay": 7.754,
      "onscreen_delay": 7.255,
      "typing_delay": 0.499,
      "typing_duration": 9.979,
      "wpm": 36,
      "message": "หมดเลย รวมมาหมดเลย รวมมา"
    },
    {
      "message_id": 574,
      "agent_id": 13,
      "delay": 5.977,
      "onscreen_delay": 5.772,
      "typing_delay": 0.205,
      "typing_duration": 14.235,
      "wpm": 42,
      "message": "ตั้งแต่ต้นจนจบนะ ความสามารถของกรมสรรพากร"
    },
    {
      "message_id": 575,
      "agent_id": 14,
      "delay": 10.234,
      "onscreen_delay": 10.041,
      "typing_delay": 0.193,
      "typing_duration": 6.69,
      "wpm": 54,
      "message": "สุดยอดมากนะคะ บอกไว้ก่อน "
    },
    {
      "message_id": 576,
      "agent_id": 15,
      "delay": 6.233,
      "onscreen_delay": 4.332,
      "typing_delay": 1.901,
      "typing_duration": 8.438,
      "wpm": 34,
      "message": "มาดูเมนูต่อไปที่เรา"
    },
    {
      "message_id": 577,
      "agent_id": 12,
      "delay": 4.43,
      "onscreen_delay": 4.082,
      "typing_delay": 0.348,
      "typing_duration": 6.222,
      "wpm": 19,
      "message": "จะทำนะคะ "
    },
    {
      "message_id": 578,
      "agent_id": 13,
      "delay": 2.222,
      "onscreen_delay": 1.203,
      "typing_delay": 1.019,
      "typing_duration": 13.388,
      "wpm": 43,
      "message": "\"ข้อตกลง เงื่อนไขและการสั่งซื้อบริการ\" "
    },
    {
      "message_id": 579,
      "agent_id": 14,
      "delay": 9.388,
      "onscreen_delay": 9.273,
      "typing_delay": 0.115,
      "typing_duration": 13.865,
      "wpm": 54,
      "message": "นะคะ การตั้งค่าข้อตกลงเงื่อนไขการสั่งซื้อและบริการ "
    },
    {
      "message_id": 580,
      "agent_id": 15,
      "delay": 9.864,
      "onscreen_delay": 8.422,
      "typing_delay": 1.442,
      "typing_duration": 12.575,
      "wpm": 31,
      "message": "ก็คือเขียนระบุไว้น่ะค่ะว่า"
    },
    {
      "message_id": 581,
      "agent_id": 12,
      "delay": 8.574,
      "onscreen_delay": 8.224,
      "typing_delay": 0.35,
      "typing_duration": 9.404,
      "wpm": 43,
      "message": "มีข้อตกลงว่าอะไร เช่น ๆ ๆ ๆ "
    },
    {
      "message_id": 582,
      "agent_id": 13,
      "delay": 5.403,
      "onscreen_delay": 5.403,
      "typing_delay": 0,
      "typing_duration": 7.086,
      "wpm": 32,
      "message": "ลองเข้าไปดูนะคะ "
    },
    {
      "message_id": 583,
      "agent_id": 14,
      "delay": 3.085,
      "onscreen_delay": 2.84,
      "typing_delay": 0.245,
      "typing_duration": 7.916,
      "wpm": 53,
      "message": "จะอยู่ถัดจากระบบภาษีไป 2 อัน"
    },
    {
      "message_id": 584,
      "agent_id": 15,
      "delay": 3.916,
      "onscreen_delay": 3.448,
      "typing_delay": 0.468,
      "typing_duration": 12.121,
      "wpm": 38,
      "message": "นะคะ ข้อตกลง เงื่อนไข และบริการ "
    },
    {
      "message_id": 585,
      "agent_id": 12,
      "delay": 8.115,
      "onscreen_delay": 7.578,
      "typing_delay": 0.537,
      "typing_duration": 10.011,
      "wpm": 25,
      "message": "คลิกเพื่อเปิดนะคะ "
    },
    {
      "message_id": 586,
      "agent_id": 13,
      "delay": 6.011,
      "onscreen_delay": 5.771,
      "typing_delay": 0.24,
      "typing_duration": 7.408,
      "wpm": 55,
      "message": "เห็นไหม เราสามารถแก้ได้ คือ "
    },
    {
      "message_id": 587,
      "agent_id": 14,
      "delay": 3.406,
      "onscreen_delay": 3.151,
      "typing_delay": 0.255,
      "typing_duration": 10.997,
      "wpm": 49,
      "message": "โดยปกติ เช่น สินค้าร้านนี้ซื้อไปแล้ว"
    },
    {
      "message_id": 588,
      "agent_id": 15,
      "delay": 6.997,
      "onscreen_delay": 6.131,
      "typing_delay": 0.866,
      "typing_duration": 11.663,
      "wpm": 54,
      "message": "รับเปลี่ยนคืนหรือเปล่า ก็ต้องบอกลูกค้านะคะ "
    },
    {
      "message_id": 589,
      "agent_id": 12,
      "delay": 7.663,
      "onscreen_delay": 6.981,
      "typing_delay": 0.682,
      "typing_duration": 5.544,
      "wpm": 11,
      "message": "หรือ"
    },
    {
      "message_id": 590,
      "agent_id": 13,
      "delay": 3.662,
      "onscreen_delay": 3.6,
      "typing_delay": 0.062,
      "typing_duration": 13.838,
      "wpm": 38,
      "message": "เปลี่ยนคืนนี่ เปลี่ยนคืน สินค้าต้อง"
    },
    {
      "message_id": 591,
      "agent_id": 14,
      "delay": 9.829,
      "onscreen_delay": 9.707,
      "typing_delay": 0.122,
      "typing_duration": 9.346,
      "wpm": 63,
      "message": "อยู่ในสภาพไหน ยังไม่ได้อะไรนะ ยังไม่ได้"
    },
    {
      "message_id": 592,
      "agent_id": 15,
      "delay": 5.827,
      "onscreen_delay": 5.286,
      "typing_delay": 0.541,
      "typing_duration": 10.318,
      "wpm": 51,
      "message": "ฉีกป้ายทิ้งอะไรอย่างนี้นะคะ หรือ... "
    },
    {
      "message_id": 593,
      "agent_id": 12,
      "delay": 6.317,
      "onscreen_delay": 3.249,
      "typing_delay": 3.068,
      "typing_duration": 13.222,
      "wpm": 12,
      "message": "หรืออะไรน่ะ "
    },
    {
      "message_id": 594,
      "agent_id": 13,
      "delay": 9.222,
      "onscreen_delay": 9.147,
      "typing_delay": 0.075,
      "typing_duration": 13.145,
      "wpm": 31,
      "message": "หรือถ้าซื้อไปแล้ว ใส่ไม่ได้ "
    },
    {
      "message_id": 595,
      "agent_id": 14,
      "delay": 9.141,
      "onscreen_delay": 8.394,
      "typing_delay": 0.747,
      "typing_duration": 8.939,
      "wpm": 57,
      "message": "เปลี่ยนคืนไม่ได้ แต่เปลี่ยนไซซ์ได้ "
    },
    {
      "message_id": 596,
      "agent_id": 15,
      "delay": 5.139,
      "onscreen_delay": 4.672,
      "typing_delay": 0.467,
      "typing_duration": 9.588,
      "wpm": 33,
      "message": "เราต้องแจ้งข้อตกลงนี่ "
    },
    {
      "message_id": 597,
      "agent_id": 12,
      "delay": 5.587,
      "onscreen_delay": 5.262,
      "typing_delay": 0.325,
      "typing_duration": 11.237,
      "wpm": 60,
      "message": "และเงื่อนไขต่าง ๆ ของสินค้าของเราให้กับลูกค้า"
    },
    {
      "message_id": 598,
      "agent_id": 13,
      "delay": 7.236,
      "onscreen_delay": 6.995,
      "typing_delay": 0.241,
      "typing_duration": 13.074,
      "wpm": 53,
      "message": "ทราบโดยละเอียด เพื่อะได้ไม่เป็นปัญหา เกี่ยวกับ"
    },
    {
      "message_id": 599,
      "agent_id": 14,
      "delay": 9.073,
      "onscreen_delay": 8.652,
      "typing_delay": 0.421,
      "typing_duration": 11.231,
      "wpm": 48,
      "message": "ว่าเว็บฯ เราหลอกหลวงอะไรอย่างนี้นะคะ "
    },
    {
      "message_id": 600,
      "agent_id": 15,
      "delay": 7.229,
      "onscreen_delay": 5.974,
      "typing_delay": 1.255,
      "typing_duration": 14.089,
      "wpm": 12,
      "message": "แล้วหลอกลวง "
    },
    {
      "message_id": 601,
      "agent_id": 12,
      "delay": 10.089,
      "onscreen_delay": 9.037,
      "typing_delay": 1.052,
      "typing_duration": 7.265,
      "wpm": 33,
      "message": "คือ บางทีอะไรน่ะ "
    },
    {
      "message_id": 602,
      "agent_id": 13,
      "delay": 6.089,
      "onscreen_delay": 5.909,
      "typing_delay": 0.18,
      "typing_duration": 11.342,
      "wpm": 45,
      "message": "เขาเรียกขนาด ขนาดไซซ์ของแต่ละคนน่ะ "
    },
    {
      "message_id": 603,
      "agent_id": 14,
      "delay": 7.333,
      "onscreen_delay": 7.248,
      "typing_delay": 0.085,
      "typing_duration": 8.092,
      "wpm": 44,
      "message": "นึกออกนะ บางคนบอกเคยซื้อ"
    },
    {
      "message_id": 604,
      "agent_id": 15,
      "delay": 4.091,
      "onscreen_delay": 3.204,
      "typing_delay": 0.887,
      "typing_duration": 12.721,
      "wpm": 33,
      "message": "รองเท้าไซซ์ 38 แต่อย่าลืมว่า "
    },
    {
      "message_id": 605,
      "agent_id": 12,
      "delay": 8.719,
      "onscreen_delay": 7.782,
      "typing_delay": 0.937,
      "typing_duration": 6.549,
      "wpm": 46,
      "message": "นี่ ถ้าเป็น Size ของ"
    },
    {
      "message_id": 606,
      "agent_id": 13,
      "delay": 4.717,
      "onscreen_delay": 4.717,
      "typing_delay": 0,
      "typing_duration": 10.016,
      "wpm": 43,
      "message": "มาตาฐานมันก็จะพอดี แต่บางร้าน "
    },
    {
      "message_id": 607,
      "agent_id": 14,
      "delay": 6.005,
      "onscreen_delay": 5.248,
      "typing_delay": 0.757,
      "typing_duration": 12.299,
      "wpm": 46,
      "message": "คือบางทีของมันราคาถูกนะ ไซซ์รองเท้ามัน"
    },
    {
      "message_id": 608,
      "agent_id": 15,
      "delay": 8.298,
      "onscreen_delay": 8.163,
      "typing_delay": 0.135,
      "typing_duration": 13.583,
      "wpm": 19,
      "message": "ก็อาจจะไม่มาตรฐาน "
    },
    {
      "message_id": 609,
      "agent_id": 12,
      "delay": 9.581,
      "onscreen_delay": 9.113,
      "typing_delay": 0.468,
      "typing_duration": 9.428,
      "wpm": 91,
      "message": "ไปแล้วไม่รับเปลี่ยนคืนอย่างนี้ เราก็จะเปลี่ยนสินค้าไม่ได้"
    },
    {
      "message_id": 610,
      "agent_id": 13,
      "delay": 5.581,
      "onscreen_delay": 5.18,
      "typing_delay": 0.401,
      "typing_duration": 9.473,
      "wpm": 57,
      "message": "นะคะ มันก็จะมีบอกไว้นะคะ เพราะฉะนั้น"
    },
    {
      "message_id": 611,
      "agent_id": 14,
      "delay": 5.473,
      "onscreen_delay": 5.377,
      "typing_delay": 0.096,
      "typing_duration": 11.584,
      "wpm": 44,
      "message": "ก็ควรมีแจ้งลูกค้าไว้ ข้อตกลงพวกนี้"
    },
    {
      "message_id": 612,
      "agent_id": 15,
      "delay": 7.582,
      "onscreen_delay": 7.345,
      "typing_delay": 0.237,
      "typing_duration": 12.315,
      "wpm": 50,
      "message": "ที่มีอยู่แล้วนี่ เราสามารถเพิ่ม หรือแก้ไข"
    },
    {
      "message_id": 613,
      "agent_id": 12,
      "delay": 8.313,
      "onscreen_delay": 7.481,
      "typing_delay": 0.832,
      "typing_duration": 6.96,
      "wpm": 56,
      "message": "จากที่มีอยู่เดิมนี้ได้นะคะ "
    },
    {
      "message_id": 614,
      "agent_id": 13,
      "delay": 4.311,
      "onscreen_delay": 4.209,
      "typing_delay": 0.102,
      "typing_duration": 5.899,
      "wpm": 46,
      "message": "เช่น อ่านดูแล้วว่า "
    },
    {
      "message_id": 615,
      "agent_id": 14,
      "delay": 1.898,
      "onscreen_delay": 1.515,
      "typing_delay": 0.383,
      "typing_duration": 7.262,
      "wpm": 68,
      "message": "ถ้าชำระบัตรเครดิตอะไรอย่างนี้นะคะ "
    },
    {
      "message_id": 616,
      "agent_id": 15,
      "delay": 3.262,
      "onscreen_delay": 2.363,
      "typing_delay": 0.899,
      "typing_duration": 10.022,
      "wpm": 40,
      "message": "ยินยอมที่จะไม่ยกเลิกการชำระ "
    },
    {
      "message_id": 617,
      "agent_id": 12,
      "delay": 6.02,
      "onscreen_delay": 5.361,
      "typing_delay": 0.659,
      "typing_duration": 5.764,
      "wpm": 55,
      "message": "ถ้าสั่งชำระไปแล้วนะคะ "
    },
    {
      "message_id": 618,
      "agent_id": 13,
      "delay": 4.347,
      "onscreen_delay": 0,
      "typing_delay": 4.347,
      "typing_duration": 4.347,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 619,
      "agent_id": 14,
      "delay": 2.184,
      "onscreen_delay": 0,
      "typing_delay": 2.184,
      "typing_duration": 6.152,
      "wpm": 15,
      "message": "ถ้า... "
    },
    {
      "message_id": 620,
      "agent_id": 15,
      "delay": 2.15,
      "onscreen_delay": 1.102,
      "typing_delay": 1.048,
      "typing_duration": 14.731,
      "wpm": 41,
      "message": "เห็นไหมคะ มีระเบียบจะคืนเงินได้ในกรณีที่"
    },
    {
      "message_id": 621,
      "agent_id": 12,
      "delay": 10.727,
      "onscreen_delay": 8.249,
      "typing_delay": 2.478,
      "typing_duration": 13.326,
      "wpm": 14,
      "message": "ผู้ขายยินยอม "
    },
    {
      "message_id": 622,
      "agent_id": 13,
      "delay": 9.325,
      "onscreen_delay": 8.993,
      "typing_delay": 0.332,
      "typing_duration": 10.706,
      "wpm": 35,
      "message": "เห็นไหมคะ ผู้ขายยอมคืนให้ "
    },
    {
      "message_id": 623,
      "agent_id": 14,
      "delay": 6.706,
      "onscreen_delay": 6.123,
      "typing_delay": 0.583,
      "typing_duration": 10.937,
      "wpm": 59,
      "message": "เขาทำข้อตกลงนี้มากันไว้แล้ว ถ้าเขาไม่ยอมคืน"
    },
    {
      "message_id": 624,
      "agent_id": 15,
      "delay": 6.936,
      "onscreen_delay": 6.755,
      "typing_delay": 0.181,
      "typing_duration": 11.116,
      "wpm": 46,
      "message": "เขาก็ไม่ผิด เพราะเขาระบุบอกไว้แล้ว"
    },
    {
      "message_id": 625,
      "agent_id": 12,
      "delay": 7.116,
      "onscreen_delay": 6.881,
      "typing_delay": 0.235,
      "typing_duration": 8.412,
      "wpm": 66,
      "message": "นะคะ ก็คือเราจะต้องระบุข้อตกลงไว้ก่อน "
    },
    {
      "message_id": 626,
      "agent_id": 13,
      "delay": 4.405,
      "onscreen_delay": 3.832,
      "typing_delay": 0.573,
      "typing_duration": 7.594,
      "wpm": 30,
      "message": "ให้ลูกค้ารู้ว่า"
    },
    {
      "message_id": 627,
      "agent_id": 14,
      "delay": 3.594,
      "onscreen_delay": 3.025,
      "typing_delay": 0.569,
      "typing_duration": 11.065,
      "wpm": 53,
      "message": "ถ้าคุณซื้อสินค้าร้านเรานี่ เรามีข้อตกลง"
    },
    {
      "message_id": 628,
      "agent_id": 15,
      "delay": 7.064,
      "onscreen_delay": 6.753,
      "typing_delay": 0.311,
      "typing_duration": 12.572,
      "wpm": 48,
      "message": "อย่างนี้นะว่า ซื้อแล้วไม่รับเปลี่ยนคืนนะ "
    },
    {
      "message_id": 629,
      "agent_id": 12,
      "delay": 8.571,
      "onscreen_delay": 6.521,
      "typing_delay": 2.05,
      "typing_duration": 13.987,
      "wpm": 40,
      "message": "แต่ถ้าซื้อแล้วเราจะรับเปลี่ยนคืนเฉพาะ"
    },
    {
      "message_id": 630,
      "agent_id": 13,
      "delay": 9.987,
      "onscreen_delay": 9.882,
      "typing_delay": 0.105,
      "typing_duration": 14.809,
      "wpm": 38,
      "message": "เราจะรับเปลี่ยนคืนเฉพาะในกรณีที่สินค้า "
    },
    {
      "message_id": 631,
      "agent_id": 14,
      "delay": 10.808,
      "onscreen_delay": 10.394,
      "typing_delay": 0.414,
      "typing_duration": 8.582,
      "wpm": 56,
      "message": "มีตำหนิหรือชำรุดอะไรอย่างนี้นะคะ "
    },
    {
      "message_id": 632,
      "agent_id": 15,
      "delay": 6.797,
      "onscreen_delay": 6.272,
      "typing_delay": 0.525,
      "typing_duration": 13.136,
      "wpm": 46,
      "message": "ก็แล้วแต่ผู้ขายกำหนดนั่นเองนะคะ ในข้อนี้ "
    },
    {
      "message_id": 633,
      "agent_id": 12,
      "delay": 9.134,
      "onscreen_delay": 8.385,
      "typing_delay": 0.749,
      "typing_duration": 11.012,
      "wpm": 42,
      "message": "ก็คือถ้าเมื่อใดที่เราปรับแก้มัน "
    },
    {
      "message_id": 634,
      "agent_id": 13,
      "delay": 7.003,
      "onscreen_delay": 7.003,
      "typing_delay": 0,
      "typing_duration": 14.072,
      "wpm": 54,
      "message": "เราก็มาแก้ข้อความ ปรับแต่งข้อความเพิ่มเติมไปได้นะคะ "
    },
    {
      "message_id": 635,
      "agent_id": 14,
      "delay": 10.057,
      "onscreen_delay": 9.29,
      "typing_delay": 0.767,
      "typing_duration": 7.928,
      "wpm": 47,
      "message": "แต่ถ้าไม่เปิดใช้ก็คลิกปิด "
    },
    {
      "message_id": 636,
      "agent_id": 15,
      "delay": 6.056,
      "onscreen_delay": 4.853,
      "typing_delay": 1.203,
      "typing_duration": 13.627,
      "wpm": 24,
      "message": "ก็คือสามารถเปิดหรือปิด"
    },
    {
      "message_id": 637,
      "agent_id": 12,
      "delay": 9.62,
      "onscreen_delay": 8.772,
      "typing_delay": 0.848,
      "typing_duration": 9.165,
      "wpm": 49,
      "message": "เพื่อใช้งานตอนไหนก็ได้ ข้อตกลง"
    },
    {
      "message_id": 638,
      "agent_id": 13,
      "delay": 5.618,
      "onscreen_delay": 5.382,
      "typing_delay": 0.236,
      "typing_duration": 14.224,
      "wpm": 53,
      "message": "ในการซื้อนะคะ ขึ้นอยู่กับร้านเรานั่นเอง ว่าจะมีไหม"
    },
    {
      "message_id": 639,
      "agent_id": 14,
      "delay": 10.222,
      "onscreen_delay": 9.978,
      "typing_delay": 0.244,
      "typing_duration": 5.555,
      "wpm": 30,
      "message": "นะคะ มาส่วน"
    },
    {
      "message_id": 640,
      "agent_id": 15,
      "delay": 6.216,
      "onscreen_delay": 5.63,
      "typing_delay": 0.586,
      "typing_duration": 12.022,
      "wpm": 44,
      "message": "เมนูสุดท้าย ของหัวข้อร้านค้าออนไลน์ "
    },
    {
      "message_id": 641,
      "agent_id": 12,
      "delay": 8.021,
      "onscreen_delay": 7.292,
      "typing_delay": 0.729,
      "typing_duration": 14.658,
      "wpm": 29,
      "message": "ก็คือตั้งค่าร้านค้า ตั้งทำไม"
    },
    {
      "message_id": 642,
      "agent_id": 13,
      "delay": 10.657,
      "onscreen_delay": 9.877,
      "typing_delay": 0.78,
      "typing_duration": 12.901,
      "wpm": 30,
      "message": "นะคะ มาดูกัน ตั้งเพื่ออะไร "
    },
    {
      "message_id": 643,
      "agent_id": 14,
      "delay": 8.901,
      "onscreen_delay": 7.818,
      "typing_delay": 1.083,
      "typing_duration": 9.283,
      "wpm": 58,
      "message": "อยู่เมนูท้ายที่สุดเลย ตั้งค่าร้านค้า"
    },
    {
      "message_id": 644,
      "agent_id": 15,
      "delay": 5.283,
      "onscreen_delay": 4.858,
      "typing_delay": 0.425,
      "typing_duration": 9.951,
      "wpm": 30,
      "message": "นะคะ เห็นไหม มันจะมี"
    },
    {
      "message_id": 645,
      "agent_id": 12,
      "delay": 5.948,
      "onscreen_delay": 5.485,
      "typing_delay": 0.463,
      "typing_duration": 8.645,
      "wpm": 31,
      "message": "บอกว่าให้ทำอะไรได้ "
    },
    {
      "message_id": 646,
      "agent_id": 13,
      "delay": 4.645,
      "onscreen_delay": 4.63,
      "typing_delay": 0.015,
      "typing_duration": 14.21,
      "wpm": 41,
      "message": "ให้เปิดระบบสั่งซื้อได้ ถ้าไม่เป็นสมาชิก "
    },
    {
      "message_id": 647,
      "agent_id": 14,
      "delay": 10.196,
      "onscreen_delay": 9.817,
      "typing_delay": 0.379,
      "typing_duration": 7.827,
      "wpm": 69,
      "message": "แต่ถ้าเราปิด นั่นหมายถึงว่าถ้าลูกค้า"
    },
    {
      "message_id": 648,
      "agent_id": 15,
      "delay": 6.195,
      "onscreen_delay": 5.247,
      "typing_delay": 0.948,
      "typing_duration": 13.87,
      "wpm": 43,
      "message": "ที่ไม่เป็นสมาชิกจะเปิดระบบสั่งซื้อไม่ได้ "
    },
    {
      "message_id": 649,
      "agent_id": 12,
      "delay": 9.87,
      "onscreen_delay": 9.439,
      "typing_delay": 0.431,
      "typing_duration": 9.23,
      "wpm": 63,
      "message": "ก็คือจะเข้ามาซื้อของไม่ได้นั่นเอง ก็คือ"
    },
    {
      "message_id": 650,
      "agent_id": 13,
      "delay": 5.858,
      "onscreen_delay": 5.8,
      "typing_delay": 0.058,
      "typing_duration": 14.007,
      "wpm": 43,
      "message": "จะใช้การสั่งซื้อของไม่ได้ นึกออกนะ ก็คือ"
    },
    {
      "message_id": 651,
      "agent_id": 14,
      "delay": 10.006,
      "onscreen_delay": 9.6,
      "typing_delay": 0.406,
      "typing_duration": 11.3,
      "wpm": 61,
      "message": "นี่จะเป็นวิธีการบังคับให้ลูกค้าต้องสมัครสมาชิก"
    },
    {
      "message_id": 652,
      "agent_id": 15,
      "delay": 7.299,
      "onscreen_delay": 7.038,
      "typing_delay": 0.261,
      "typing_duration": 5.952,
      "wpm": 53,
      "message": "ก่อนซื้อนะคะ หรือแสดง"
    },
    {
      "message_id": 653,
      "agent_id": 12,
      "delay": 3.298,
      "onscreen_delay": 2.957,
      "typing_delay": 0.341,
      "typing_duration": 7.878,
      "wpm": 67,
      "message": "ผลจำนวนสินค้าในหน้ารายละเอียดสินค้า "
    },
    {
      "message_id": 654,
      "agent_id": 13,
      "delay": 3.877,
      "onscreen_delay": 3.224,
      "typing_delay": 0.653,
      "typing_duration": 13.032,
      "wpm": 47,
      "message": "ถ้าเราคลิดปิด นั่นหมายถึงการแสดงผลจะไม่มี"
    },
    {
      "message_id": 655,
      "agent_id": 14,
      "delay": 9.031,
      "onscreen_delay": 8.159,
      "typing_delay": 0.872,
      "typing_duration": 9.264,
      "wpm": 6,
      "message": "นะคะ "
    },
    {
      "message_id": 656,
      "agent_id": 15,
      "delay": 5.264,
      "onscreen_delay": 4.58,
      "typing_delay": 0.684,
      "typing_duration": 10.869,
      "wpm": 39,
      "message": "ระบบเปรียบเทียบสินค้า ตัวนี้ "
    },
    {
      "message_id": 657,
      "agent_id": 12,
      "delay": 6.867,
      "onscreen_delay": 2.216,
      "typing_delay": 4.651,
      "typing_duration": 4.651,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 658,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 659,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 8.597,
      "typing_delay": 2.402,
      "typing_duration": 5.387,
      "wpm": 42,
      "message": "ตัวนี้ถ้าใครเคย"
    },
    {
      "message_id": 660,
      "agent_id": 15,
      "delay": 6.999,
      "onscreen_delay": 5.874,
      "typing_delay": 1.125,
      "typing_duration": 13.959,
      "wpm": 20,
      "message": "ซื้อสินค้าใน Lazada "
    },
    {
      "message_id": 661,
      "agent_id": 12,
      "delay": 9.957,
      "onscreen_delay": 9.805,
      "typing_delay": 0.152,
      "typing_duration": 9.587,
      "wpm": 53,
      "message": "เห็นไหมคะ มันจะมีเปรียบเทียบสินค้า"
    },
    {
      "message_id": 662,
      "agent_id": 13,
      "delay": 5.956,
      "onscreen_delay": 5.642,
      "typing_delay": 0.314,
      "typing_duration": 11.801,
      "wpm": 38,
      "message": "กับร้านอื่น ๆ มาให้ดูนะคะ ซึ่ง"
    },
    {
      "message_id": 663,
      "agent_id": 14,
      "delay": 7.8,
      "onscreen_delay": 7.572,
      "typing_delay": 0.228,
      "typing_duration": 14.287,
      "wpm": 48,
      "message": "โดยส่วนใหญ่แล้วก็ถ้าทำเว็บฯ น่ะ เขาไม่ค่อยเปิด "
    },
    {
      "message_id": 664,
      "agent_id": 15,
      "delay": 10.287,
      "onscreen_delay": 8.78,
      "typing_delay": 1.507,
      "typing_duration": 13.381,
      "wpm": 35,
      "message": "ไม่เปิดใช้ระบบนี้ แต่ของ Lazada "
    },
    {
      "message_id": 665,
      "agent_id": 12,
      "delay": 9.379,
      "onscreen_delay": 8.941,
      "typing_delay": 0.438,
      "typing_duration": 9.514,
      "wpm": 44,
      "message": "มันเป็นแอปฯ ไง มันเป็นเหมือน"
    },
    {
      "message_id": 666,
      "agent_id": 13,
      "delay": 5.514,
      "onscreen_delay": 4.668,
      "typing_delay": 0.846,
      "typing_duration": 12.471,
      "wpm": 25,
      "message": "ที่ให้คนเข้าไปขาย แต่"
    },
    {
      "message_id": 667,
      "agent_id": 14,
      "delay": 8.47,
      "onscreen_delay": 8.18,
      "typing_delay": 0.29,
      "typing_duration": 13.452,
      "wpm": 50,
      "message": "ถ้าเราเปิดเป็นเว็บฯ อย่างนี้ ไม่ต้องมีคู่แข่ง "
    },
    {
      "message_id": 668,
      "agent_id": 15,
      "delay": 9.451,
      "onscreen_delay": 9.297,
      "typing_delay": 0.154,
      "typing_duration": 13.239,
      "wpm": 46,
      "message": "เราก็กำจัดคู่แข่งด้วยการไม่เปิดราคาของเขา"
    },
    {
      "message_id": 669,
      "agent_id": 12,
      "delay": 9.238,
      "onscreen_delay": 8.505,
      "typing_delay": 0.733,
      "typing_duration": 7.32,
      "wpm": 45,
      "message": "ขึ้นมาให้เขาดูอย่างนี้ "
    },
    {
      "message_id": 670,
      "agent_id": 13,
      "delay": 5.236,
      "onscreen_delay": 3.999,
      "typing_delay": 1.237,
      "typing_duration": 9.538,
      "wpm": 39,
      "message": "ระบบรายการสินค้าที่ฉันชอบ "
    },
    {
      "message_id": 671,
      "agent_id": 14,
      "delay": 5.537,
      "onscreen_delay": 5.213,
      "typing_delay": 0.324,
      "typing_duration": 9.978,
      "wpm": 48,
      "message": "ถ้าเปิดนั่นหมายถึงลูกค้าจะสามารถ"
    },
    {
      "message_id": 672,
      "agent_id": 15,
      "delay": 5.977,
      "onscreen_delay": 5.265,
      "typing_delay": 0.712,
      "typing_duration": 14.276,
      "wpm": 26,
      "message": "อะไรนะ กด หรือรูปหัวใจน่ะ"
    },
    {
      "message_id": 673,
      "agent_id": 12,
      "delay": 10.276,
      "onscreen_delay": 8.97,
      "typing_delay": 1.306,
      "typing_duration": 8.586,
      "wpm": 24,
      "message": "ได้นะคะ ตัวนี้ "
    },
    {
      "message_id": 674,
      "agent_id": 13,
      "delay": 6.275,
      "onscreen_delay": 5.532,
      "typing_delay": 0.743,
      "typing_duration": 10.85,
      "wpm": 26,
      "message": "เพราะฉะนั้นเมื่อกี้"
    },
    {
      "message_id": 675,
      "agent_id": 14,
      "delay": 6.848,
      "onscreen_delay": 5.336,
      "typing_delay": 1.512,
      "typing_duration": 10.291,
      "wpm": 34,
      "message": "ระบบมันจะเปิดที่ระบบการ"
    },
    {
      "message_id": 676,
      "agent_id": 15,
      "delay": 6.29,
      "onscreen_delay": 5.216,
      "typing_delay": 1.074,
      "typing_duration": 13.03,
      "wpm": 47,
      "message": "สั่งซื้อสำหรับลูกค้าที่ไม่เป็นสมาชิก หมาย"
    },
    {
      "message_id": 677,
      "agent_id": 12,
      "delay": 9.03,
      "onscreen_delay": 8.696,
      "typing_delay": 0.334,
      "typing_duration": 11.27,
      "wpm": 49,
      "message": "ถึงคุณไม่เป็นสมาชิกแต่คุณก็ซื้อของได้ "
    },
    {
      "message_id": 678,
      "agent_id": 13,
      "delay": 7.268,
      "onscreen_delay": 6.983,
      "typing_delay": 0.285,
      "typing_duration": 12.585,
      "wpm": 43,
      "message": "แสดงจำนวนสินค้า มีการแสดงจำนวนสินค้า "
    },
    {
      "message_id": 679,
      "agent_id": 14,
      "delay": 8.584,
      "onscreen_delay": 6.43,
      "typing_delay": 2.154,
      "typing_duration": 12.287,
      "wpm": 28,
      "message": "มีตัวเลือกอัตราค่าขนส่ง "
    },
    {
      "message_id": 680,
      "agent_id": 15,
      "delay": 8.276,
      "onscreen_delay": 7.934,
      "typing_delay": 0.342,
      "typing_duration": 10.881,
      "wpm": 36,
      "message": "มีเพราะเราระบุใช่ไหมคะ เรา"
    },
    {
      "message_id": 681,
      "agent_id": 12,
      "delay": 6.879,
      "onscreen_delay": 5.161,
      "typing_delay": 1.718,
      "typing_duration": 8.35,
      "wpm": 56,
      "message": "ระบุวิธีการส่งสินค้าไว้ได้หลายร"
    },
    {
      "message_id": 682,
      "agent_id": 13,
      "delay": 4.349,
      "onscreen_delay": 4.315,
      "typing_delay": 0.034,
      "typing_duration": 14.882,
      "wpm": 56,
      "message": "ส่งสินค้าไว้ได้หลายรูปแบบ เราก็เปิดตัวนี้ไว้ ให้ลูกค้าไป"
    },
    {
      "message_id": 683,
      "agent_id": 14,
      "delay": 10.881,
      "onscreen_delay": 10.642,
      "typing_delay": 0.239,
      "typing_duration": 7.879,
      "wpm": 46,
      "message": "ไปเลือกว่า... เพราะบางที"
    },
    {
      "message_id": 684,
      "agent_id": 15,
      "delay": 6.881,
      "onscreen_delay": 5.87,
      "typing_delay": 1.011,
      "typing_duration": 13.964,
      "wpm": 46,
      "message": "เหมือนบางจังหวัดเขาก็ไม่ได้มีอะไรอย่างนี้นะ "
    },
    {
      "message_id": 685,
      "agent_id": 12,
      "delay": 9.961,
      "onscreen_delay": 9.385,
      "typing_delay": 0.576,
      "typing_duration": 10.52,
      "wpm": 36,
      "message": "ไม่ได้มี J\u0026T อะไรอย่างนี้ "
    },
    {
      "message_id": 686,
      "agent_id": 13,
      "delay": 6.52,
      "onscreen_delay": 6.185,
      "typing_delay": 0.335,
      "typing_duration": 13.806,
      "wpm": 55,
      "message": "เพื่ออะไร เพื่อบางทีเขาไปอยู่บ้าน แล้วก็ไปรับสินค้า"
    },
    {
      "message_id": 687,
      "agent_id": 14,
      "delay": 9.805,
      "onscreen_delay": 9.466,
      "typing_delay": 0.339,
      "typing_duration": 7.378,
      "wpm": 30,
      "message": "ที่ไอ้บริษัทมัน"
    },
    {
      "message_id": 688,
      "agent_id": 15,
      "delay": 5.804,
      "onscreen_delay": 5.167,
      "typing_delay": 0.637,
      "typing_duration": 9.406,
      "wpm": 49,
      "message": "นะคะ อันนี้มันจะใช้ในกรณีนี้ได้ "
    },
    {
      "message_id": 689,
      "agent_id": 12,
      "delay": 5.405,
      "onscreen_delay": 2.999,
      "typing_delay": 2.406,
      "typing_duration": 12.645,
      "wpm": 13,
      "message": "ใส่หมายเหตุ"
    },
    {
      "message_id": 690,
      "agent_id": 13,
      "delay": 8.644,
      "onscreen_delay": 8.541,
      "typing_delay": 0.103,
      "typing_duration": 10.673,
      "wpm": 34,
      "message": "แนบท้ายในใบสั่งซื้อ เช่น "
    },
    {
      "message_id": 691,
      "agent_id": 14,
      "delay": 6.671,
      "onscreen_delay": 5.714,
      "typing_delay": 0.957,
      "typing_duration": 8.614,
      "wpm": 66,
      "message": "จะใส่หมายเหตุว่าอะไร อาจจะแจ้งเลยก็ได้ "
    },
    {
      "message_id": 692,
      "agent_id": 15,
      "delay": 4.613,
      "onscreen_delay": 3.48,
      "typing_delay": 1.133,
      "typing_duration": 10.289,
      "wpm": 39,
      "message": "ถ้าสินค้าชำรุด ลูกค้าสามารถ"
    },
    {
      "message_id": 693,
      "agent_id": 12,
      "delay": 6.288,
      "onscreen_delay": 5.261,
      "typing_delay": 1.027,
      "typing_duration": 9.679,
      "wpm": 43,
      "message": "แจ้งขอเปลี่ยนคืนอย่างนี้นะคะ "
    },
    {
      "message_id": 694,
      "agent_id": 13,
      "delay": 5.678,
      "onscreen_delay": 4.905,
      "typing_delay": 0.773,
      "typing_duration": 8.173,
      "wpm": 28,
      "message": "ได้ ภายในกี่วัน "
    },
    {
      "message_id": 695,
      "agent_id": 14,
      "delay": 4.172,
      "onscreen_delay": 3.481,
      "typing_delay": 0.691,
      "typing_duration": 8.066,
      "wpm": 69,
      "message": "หรือถ้ายกเลิก หรือใส่หมายเหตุก็ได้ว่า "
    },
    {
      "message_id": 696,
      "agent_id": 15,
      "delay": 4.065,
      "onscreen_delay": 2.902,
      "typing_delay": 1.163,
      "typing_duration": 12.468,
      "wpm": 37,
      "message": "ถ้าลูกค้าไม่ชำระเงินภายในวันนี้ "
    },
    {
      "message_id": 697,
      "agent_id": 12,
      "delay": 8.468,
      "onscreen_delay": 7.779,
      "typing_delay": 0.689,
      "typing_duration": 8.38,
      "wpm": 72,
      "message": "นึกออกนะ เราจะทำการยกเลิกใบสั่งซื้อทันที "
    },
    {
      "message_id": 698,
      "agent_id": 13,
      "delay": 4.455,
      "onscreen_delay": 3.73,
      "typing_delay": 0.725,
      "typing_duration": 12.238,
      "wpm": 37,
      "message": "อะไรอย่างนี้นะคะ ก็คือกันคนที่"
    },
    {
      "message_id": 699,
      "agent_id": 14,
      "delay": 8.236,
      "onscreen_delay": 8.195,
      "typing_delay": 0.041,
      "typing_duration": 9.338,
      "wpm": 58,
      "message": "มาจองไว้ แล้วไปจองกันลูกค้าคนอื่นน่ะ "
    },
    {
      "message_id": 700,
      "agent_id": 15,
      "delay": 5.336,
      "onscreen_delay": 4.695,
      "typing_delay": 0.641,
      "typing_duration": 10.372,
      "wpm": 54,
      "message": "นึกออกนะ ก็คือถ้าจองแล้วไม่โอนเงินอีก"
    },
    {
      "message_id": 701,
      "agent_id": 12,
      "delay": 6.371,
      "onscreen_delay": 5.761,
      "typing_delay": 0.61,
      "typing_duration": 9.618,
      "wpm": 53,
      "message": "อย่างนี้นึกออกนะคะ มันก็จะตัดปัญหา "
    },
    {
      "message_id": 702,
      "agent_id": 13,
      "delay": 5.616,
      "onscreen_delay": 5.469,
      "typing_delay": 0.147,
      "typing_duration": 15,
      "wpm": 51,
      "message": "ก็คือระบุบอกเขาไปว่า ถ้าคุณไม่โอนเงินภายใน 1 วันนี้"
    },
    {
      "message_id": 703,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 10.423,
      "typing_delay": 0.577,
      "typing_duration": 6.288,
      "wpm": 81,
      "message": "ยกเลิกใบสั่งซื้อนี้นะคะ ยกตัวอย่าง "
    },
    {
      "message_id": 704,
      "agent_id": 15,
      "delay": 6.998,
      "onscreen_delay": 2.199,
      "typing_delay": 4.799,
      "typing_duration": 4.799,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 705,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 706,
      "agent_id": 13,
      "delay": 11.001,
      "onscreen_delay": 6.991,
      "typing_delay": 4.01,
      "typing_duration": 4.01,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 707,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 708,
      "agent_id": 15,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 709,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 710,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 711,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 712,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 713,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 714,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 715,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 6.875,
      "typing_delay": 4.124,
      "typing_duration": 9.908,
      "wpm": 33,
      "message": "ยกตัวอย่าง อย่างตัวนี้"
    },
    {
      "message_id": 716,
      "agent_id": 15,
      "delay": 6.998,
      "onscreen_delay": 6.12,
      "typing_delay": 0.878,
      "typing_duration": 13.687,
      "wpm": 47,
      "message": "จะหมายเหตุไว้ว่า ถ้าเขาไม่แจ้งชำระเงิน หรือ "
    },
    {
      "message_id": 717,
      "agent_id": 12,
      "delay": 9.684,
      "onscreen_delay": 8.632,
      "typing_delay": 1.052,
      "typing_duration": 10.196,
      "wpm": 60,
      "message": "1 วันนี่ เราจะยกเลิกคำสั่งซื้อของเขาทันที"
    },
    {
      "message_id": 718,
      "agent_id": 13,
      "delay": 6.195,
      "onscreen_delay": 5.785,
      "typing_delay": 0.41,
      "typing_duration": 9.827,
      "wpm": 50,
      "message": "นะคะ เพราะว่าบางทีเหมือนสินค้าเรา"
    },
    {
      "message_id": 719,
      "agent_id": 14,
      "delay": 5.826,
      "onscreen_delay": 5.603,
      "typing_delay": 0.223,
      "typing_duration": 8.39,
      "wpm": 52,
      "message": "จำนวนจำกัดนะ แล้วคนเข้ามาสั่ง"
    },
    {
      "message_id": 720,
      "agent_id": 15,
      "delay": 4.389,
      "onscreen_delay": 4.251,
      "typing_delay": 0.138,
      "typing_duration": 14.401,
      "wpm": 46,
      "message": "พร้อมกันอย่างนี้ แต่คนหนึ่งชำระเงิน แต่อีกคน "
    },
    {
      "message_id": 721,
      "agent_id": 12,
      "delay": 10.401,
      "onscreen_delay": 8.234,
      "typing_delay": 2.167,
      "typing_duration": 9.632,
      "wpm": 65,
      "message": "ชำระเงินอย่างนี้ แล้วมีลูกค้าใหม่เข้ามาอีก"
    },
    {
      "message_id": 722,
      "agent_id": 13,
      "delay": 6.399,
      "onscreen_delay": 6.216,
      "typing_delay": 0.183,
      "typing_duration": 13.016,
      "wpm": 56,
      "message": "แล้วเขาชำระเงินอย่างนี้นะคะ แล้วเราจะได้เช็กสต็อก"
    },
    {
      "message_id": 723,
      "agent_id": 14,
      "delay": 9.011,
      "onscreen_delay": 8.914,
      "typing_delay": 0.097,
      "typing_duration": 10.629,
      "wpm": 56,
      "message": "ได้ง่าย วันต่อวันว่ายอดนี้สั่งเข้ามาแล้ว"
    },
    {
      "message_id": 724,
      "agent_id": 15,
      "delay": 6.628,
      "onscreen_delay": 5.919,
      "typing_delay": 0.709,
      "typing_duration": 12.937,
      "wpm": 43,
      "message": "ชำระหรือยัง ของเราเหลือเท่าไรอย่างนี้ "
    },
    {
      "message_id": 725,
      "agent_id": 12,
      "delay": 8.935,
      "onscreen_delay": 6.6,
      "typing_delay": 2.335,
      "typing_duration": 12.164,
      "wpm": 43,
      "message": "ประโยชน์กับตัวผู้ขายเอง เพราะฉะนั้น "
    },
    {
      "message_id": 726,
      "agent_id": 13,
      "delay": 8.155,
      "onscreen_delay": 7.735,
      "typing_delay": 0.42,
      "typing_duration": 13.269,
      "wpm": 49,
      "message": "ควรจะมีการใส่หมายเหตุประเภทนี้เขาไปด้วยนะคะ "
    },
    {
      "message_id": 727,
      "agent_id": 14,
      "delay": 9.268,
      "onscreen_delay": 8.71,
      "typing_delay": 0.558,
      "typing_duration": 11.56,
      "wpm": 61,
      "message": "ถ้าคุณสั่งซื้อแล้วคุณควรชำระเงินภายใน 1 วันนะคะ "
    },
    {
      "message_id": 728,
      "agent_id": 15,
      "delay": 7.559,
      "onscreen_delay": 6.748,
      "typing_delay": 0.811,
      "typing_duration": 9.548,
      "wpm": 38,
      "message": "อะไรอย่างนี้ ระบุวันด้วย "
    },
    {
      "message_id": 729,
      "agent_id": 12,
      "delay": 5.548,
      "onscreen_delay": 3.654,
      "typing_delay": 1.894,
      "typing_duration": 4.444,
      "wpm": 27,
      "message": "ภายใน... "
    },
    {
      "message_id": 730,
      "agent_id": 13,
      "delay": 4.585,
      "onscreen_delay": 0,
      "typing_delay": 4.585,
      "typing_duration": 4.585,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 731,
      "agent_id": 14,
      "delay": 2.646,
      "onscreen_delay": 0,
      "typing_delay": 2.646,
      "typing_duration": 7.255,
      "wpm": 45,
      "message": "แต่บางร้านเขาก็จะมีให้"
    },
    {
      "message_id": 732,
      "agent_id": 15,
      "delay": 3.252,
      "onscreen_delay": 2.593,
      "typing_delay": 0.659,
      "typing_duration": 13.496,
      "wpm": 47,
      "message": "ภายใน 3 วัน อะไรอย่างนี้นะคะ ก็แล้วแต่ร้าน "
    },
    {
      "message_id": 733,
      "agent_id": 12,
      "delay": 9.492,
      "onscreen_delay": 8.192,
      "typing_delay": 1.3,
      "typing_duration": 6.933,
      "wpm": 13,
      "message": "อันนี้ "
    },
    {
      "message_id": 734,
      "agent_id": 13,
      "delay": 5.487,
      "onscreen_delay": 5.201,
      "typing_delay": 0.286,
      "typing_duration": 12.564,
      "wpm": 39,
      "message": "แต่ถ้าใส่ในหมายเหตุในตะกร้าสินค้า "
    },
    {
      "message_id": 735,
      "agent_id": 14,
      "delay": 8.564,
      "onscreen_delay": 7.096,
      "typing_delay": 1.468,
      "typing_duration": 7.467,
      "wpm": 62,
      "message": "ก็คืออยู่ที่ตระกร้าสินค้าน่ะค่ะ "
    },
    {
      "message_id": 736,
      "agent_id": 15,
      "delay": 4.555,
      "onscreen_delay": 4.37,
      "typing_delay": 0.185,
      "typing_duration": 5.126,
      "wpm": 38,
      "message": "อาจจะมีแบบ... "
    },
    {
      "message_id": 737,
      "agent_id": 12,
      "delay": 2.141,
      "onscreen_delay": 0,
      "typing_delay": 2.141,
      "typing_duration": 9.626,
      "wpm": 6,
      "message": "ระบุ "
    },
    {
      "message_id": 738,
      "agent_id": 13,
      "delay": 5.626,
      "onscreen_delay": 5.341,
      "typing_delay": 0.285,
      "typing_duration": 15.001,
      "wpm": 44,
      "message": "ควรมีบอกว่า ควรระบุสี ไซซ์ และเช็กให้ถูกต้อง "
    },
    {
      "message_id": 739,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 10.46,
      "typing_delay": 0.539,
      "typing_duration": 8.506,
      "wpm": 26,
      "message": "เพราะบางทีบางคน"
    },
    {
      "message_id": 740,
      "agent_id": 15,
      "delay": 6.998,
      "onscreen_delay": 5.909,
      "typing_delay": 1.089,
      "typing_duration": 13.545,
      "wpm": 45,
      "message": "ไม่รู้อะไร กด ๆ แล้วไม่เช็กไซซ์ของร้านเรา "
    },
    {
      "message_id": 741,
      "agent_id": 12,
      "delay": 9.532,
      "onscreen_delay": 7.949,
      "typing_delay": 1.583,
      "typing_duration": 14.222,
      "wpm": 37,
      "message": "Size ของร้านเรากับ Size ของร้านอื่น"
    },
    {
      "message_id": 742,
      "agent_id": 13,
      "delay": 10.22,
      "onscreen_delay": 10.073,
      "typing_delay": 0.147,
      "typing_duration": 14.297,
      "wpm": 55,
      "message": "อะไรอย่างนี้นะคะ ก็ควรระบุลงไปเพื่อเตือนลูกค้าน่ะค่ะ "
    },
    {
      "message_id": 743,
      "agent_id": 14,
      "delay": 10.297,
      "onscreen_delay": 10.045,
      "typing_delay": 0.252,
      "typing_duration": 6.791,
      "wpm": 51,
      "message": "ว่าก่อนที่เขาจะ... หรือ"
    },
    {
      "message_id": 744,
      "agent_id": 15,
      "delay": 6.281,
      "onscreen_delay": 5.695,
      "typing_delay": 0.586,
      "typing_duration": 13.915,
      "wpm": 47,
      "message": "ถ้าเขากดไปแล้ว เขาควรตรวจไซซ์และสีให้ถูกต้อง "
    },
    {
      "message_id": 745,
      "agent_id": 12,
      "delay": 9.914,
      "onscreen_delay": 9.266,
      "typing_delay": 0.648,
      "typing_duration": 14.795,
      "wpm": 25,
      "message": "และสีให้ถูกต้องก่อนยืนยัน "
    },
    {
      "message_id": 746,
      "agent_id": 13,
      "delay": 10.795,
      "onscreen_delay": 9.772,
      "typing_delay": 1.023,
      "typing_duration": 4.176,
      "wpm": 57,
      "message": "อะไรอย่างนี้นะคะ "
    },
    {
      "message_id": 747,
      "agent_id": 14,
      "delay": 6.794,
      "onscreen_delay": 2.693,
      "typing_delay": 4.101,
      "typing_duration": 4.101,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 748,
      "agent_id": 15,
      "delay": 5.014,
      "onscreen_delay": 0,
      "typing_delay": 5.014,
      "typing_duration": 5.014,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 749,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 750,
      "agent_id": 13,
      "delay": 15.006,
      "onscreen_delay": 0,
      "typing_delay": 15.006,
      "typing_duration": 15.006,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 751,
      "agent_id": 14,
      "delay": 11.002,
      "onscreen_delay": 7.887,
      "typing_delay": 3.115,
      "typing_duration": 8.813,
      "wpm": 26,
      "message": "ก็คือให้เขาตรวจ"
    },
    {
      "message_id": 752,
      "agent_id": 15,
      "delay": 6.999,
      "onscreen_delay": 6.456,
      "typing_delay": 0.543,
      "typing_duration": 14.079,
      "wpm": 39,
      "message": "เสียก่อน แล้วคุณค่อยยืนยันนะคะ ถ้าคือ"
    },
    {
      "message_id": 753,
      "agent_id": 12,
      "delay": 10.079,
      "onscreen_delay": 9.544,
      "typing_delay": 0.535,
      "typing_duration": 10.31,
      "wpm": 60,
      "message": "เลือกของเข้าไปในตะกร้าแล้วกดยืนยันแล้วนี่ "
    },
    {
      "message_id": 754,
      "agent_id": 13,
      "delay": 6.301,
      "onscreen_delay": 5.983,
      "typing_delay": 0.318,
      "typing_duration": 14.443,
      "wpm": 44,
      "message": "นั่นหมายความว่าลูกค้าตรวจแล้ว ถ้าอย่างนั้น "
    },
    {
      "message_id": 755,
      "agent_id": 14,
      "delay": 10.441,
      "onscreen_delay": 9.563,
      "typing_delay": 0.878,
      "typing_duration": 9.086,
      "wpm": 71,
      "message": "ส่งไปผิดอะไรอย่างนี้ ก็คือไม่ใช่ความผิดพลาด"
    },
    {
      "message_id": 756,
      "agent_id": 15,
      "delay": 6.431,
      "onscreen_delay": 6.059,
      "typing_delay": 0.372,
      "typing_duration": 12.792,
      "wpm": 35,
      "message": "ของทางร้าน นึกออกนะ เป็นคุณเอง"
    },
    {
      "message_id": 757,
      "agent_id": 12,
      "delay": 8.791,
      "onscreen_delay": 6.256,
      "typing_delay": 2.535,
      "typing_duration": 10.013,
      "wpm": 46,
      "message": "เพราะเราเตือนให้คุณตรวจแล้วนะคะ "
    },
    {
      "message_id": 758,
      "agent_id": 13,
      "delay": 6.012,
      "onscreen_delay": 5.717,
      "typing_delay": 0.295,
      "typing_duration": 7.284,
      "wpm": 54,
      "message": "ลูกค้าจะไม่สามารถเอาผิดได้ "
    },
    {
      "message_id": 759,
      "agent_id": 14,
      "delay": 3.277,
      "onscreen_delay": 3.25,
      "typing_delay": 0.027,
      "typing_duration": 10.547,
      "wpm": 70,
      "message": "ไอ้พวกหมายเหตุนี่ ถ้ามีไว้นี่ มันจะเป็นการป้องกัน"
    },
    {
      "message_id": 760,
      "agent_id": 15,
      "delay": 6.546,
      "onscreen_delay": 6.327,
      "typing_delay": 0.219,
      "typing_duration": 9.095,
      "wpm": 20,
      "message": "ตัวของผู้ขาย "
    },
    {
      "message_id": 761,
      "agent_id": 12,
      "delay": 5.095,
      "onscreen_delay": 3.416,
      "typing_delay": 1.679,
      "typing_duration": 10.768,
      "wpm": 43,
      "message": "นึกออกนะคะ เพราะบางทีลูกค้าแบบบ "
    },
    {
      "message_id": 762,
      "agent_id": 13,
      "delay": 6.767,
      "onscreen_delay": 4.399,
      "typing_delay": 2.368,
      "typing_duration": 11.525,
      "wpm": 42,
      "message": "มนุษย์ป้าทำเป็นไปโวยวายว่าส่งของ"
    },
    {
      "message_id": 763,
      "agent_id": 14,
      "delay": 7.525,
      "onscreen_delay": 7.525,
      "typing_delay": 0,
      "typing_duration": 10.289,
      "wpm": 69,
      "message": "ให้ผิดอะไรอย่างนี้ แต่ไม่ได้ดูว่าตัวเองกดผิดเอง"
    },
    {
      "message_id": 764,
      "agent_id": 15,
      "delay": 6.287,
      "onscreen_delay": 6.104,
      "typing_delay": 0.183,
      "typing_duration": 14.596,
      "wpm": 53,
      "message": "อะไรอย่างนี้นะคะ เพราะฉะนั้น คือการใส่หมายเหตุเตื่อน "
    },
    {
      "message_id": 765,
      "agent_id": 12,
      "delay": 10.595,
      "onscreen_delay": 9.028,
      "typing_delay": 1.567,
      "typing_duration": 7.738,
      "wpm": 62,
      "message": "ก็จะเป็นตัวช่วยนะคะ ตัวช่วยได้ดี "
    },
    {
      "message_id": 766,
      "agent_id": 13,
      "delay": 6.595,
      "onscreen_delay": 5.894,
      "typing_delay": 0.701,
      "typing_duration": 10.065,
      "wpm": 43,
      "message": "สมมติเราใสครบแล้ว เรากดบันทึก"
    },
    {
      "message_id": 767,
      "agent_id": 14,
      "delay": 6.064,
      "onscreen_delay": 4.941,
      "typing_delay": 1.123,
      "typing_duration": 9.067,
      "wpm": 63,
      "message": "มีข้อมูลเสร็จเรียบร้อยแล้ว เพราะฉะนั้น"
    },
    {
      "message_id": 768,
      "agent_id": 15,
      "delay": 5.067,
      "onscreen_delay": 4.735,
      "typing_delay": 0.332,
      "typing_duration": 11.563,
      "wpm": 38,
      "message": "เมื่อเวลามีการส่งใบสั่งซื้อไป"
    },
    {
      "message_id": 769,
      "agent_id": 12,
      "delay": 7.558,
      "onscreen_delay": 7.145,
      "typing_delay": 0.413,
      "typing_duration": 14.203,
      "wpm": 38,
      "message": "นะคะ ลูกค้าก็จะเห็นหมายเหตุของเรานี่ "
    },
    {
      "message_id": 770,
      "agent_id": 13,
      "delay": 10.201,
      "onscreen_delay": 9.107,
      "typing_delay": 1.094,
      "typing_duration": 10.049,
      "wpm": 49,
      "message": "ใส่สีให้เด่น ๆ หน่อยก็ได้นะคะ ลืม "
    },
    {
      "message_id": 771,
      "agent_id": 14,
      "delay": 6.201,
      "onscreen_delay": 5.349,
      "typing_delay": 0.852,
      "typing_duration": 8.998,
      "wpm": 80,
      "message": "เอาสีแดงอะไรอย่างนี้ เพิ่มขนาดตัวอักษรเข้าไปนะคะ "
    },
    {
      "message_id": 772,
      "agent_id": 15,
      "delay": 4.997,
      "onscreen_delay": 3.903,
      "typing_delay": 1.094,
      "typing_duration": 14.218,
      "wpm": 37,
      "message": "กลัวเขาเห็นไม่ชัด เพราะเมื่อจะเตือน "
    },
    {
      "message_id": 773,
      "agent_id": 12,
      "delay": 10.217,
      "onscreen_delay": 9.668,
      "typing_delay": 0.549,
      "typing_duration": 5.496,
      "wpm": 63,
      "message": "จัดไปเด่น ๆ อย่าได้กลัว "
    },
    {
      "message_id": 774,
      "agent_id": 13,
      "delay": 6.216,
      "onscreen_delay": 5.428,
      "typing_delay": 0.788,
      "typing_duration": 14.166,
      "wpm": 18,
      "message": "คือเรายังต้องเน้น "
    },
    {
      "message_id": 775,
      "agent_id": 14,
      "delay": 10.163,
      "onscreen_delay": 9.392,
      "typing_delay": 0.771,
      "typing_duration": 10.494,
      "wpm": 73,
      "message": "ทำตัวเล็ก ๆ กลัวแต่จะเห็นอะไรอย่างนี้นะคะ เป็นต้น ๆ "
    },
    {
      "message_id": 776,
      "agent_id": 15,
      "delay": 6.493,
      "onscreen_delay": 2.56,
      "typing_delay": 3.933,
      "typing_duration": 7.707,
      "wpm": 21,
      "message": "เพราะฉะนั้น"
    },
    {
      "message_id": 777,
      "agent_id": 12,
      "delay": 3.707,
      "onscreen_delay": 2.882,
      "typing_delay": 0.825,
      "typing_duration": 12.683,
      "wpm": 32,
      "message": "สามารถใส่ขนาดตัวอักษรเด่น ๆ "
    },
    {
      "message_id": 778,
      "agent_id": 13,
      "delay": 8.683,
      "onscreen_delay": 8.554,
      "typing_delay": 0.129,
      "typing_duration": 12.809,
      "wpm": 47,
      "message": "ไปเลย สีเด่น ๆ อย่างนี้ ควรตรวจขนาด ไซซ์ "
    },
    {
      "message_id": 779,
      "agent_id": 14,
      "delay": 8.806,
      "onscreen_delay": 8.587,
      "typing_delay": 0.219,
      "typing_duration": 13.58,
      "wpm": 56,
      "message": "และสีให้ถูกต้องก่อนยืนยันคำสั่งซื้ออะไรอย่างนี้นะคะ "
    },
    {
      "message_id": 780,
      "agent_id": 15,
      "delay": 9.578,
      "onscreen_delay": 7.28,
      "typing_delay": 2.298,
      "typing_duration": 9.35,
      "wpm": 50,
      "message": "ระบุลงไปอย่างนี้นะคะ เขาก็จะได้"
    },
    {
      "message_id": 781,
      "agent_id": 12,
      "delay": 5.578,
      "onscreen_delay": 5.3,
      "typing_delay": 0.278,
      "typing_duration": 7.855,
      "wpm": 46,
      "message": "เห็นว่าเรามีการแจ้งเตือน"
    },
    {
      "message_id": 782,
      "agent_id": 13,
      "delay": 3.854,
      "onscreen_delay": 3.717,
      "typing_delay": 0.137,
      "typing_duration": 10.811,
      "wpm": 51,
      "message": "โดยมีเจตนาชัดเจนว่า ถ้าคุณไม่ทำตามนี้"
    },
    {
      "message_id": 783,
      "agent_id": 14,
      "delay": 6.81,
      "onscreen_delay": 6.697,
      "typing_delay": 0.113,
      "typing_duration": 9.096,
      "wpm": 73,
      "message": "เราสามารถยกเลิกสิทธิ์คุณได้ อะไรอย่างนี้นะคะ "
    },
    {
      "message_id": 784,
      "agent_id": 15,
      "delay": 5.095,
      "onscreen_delay": 3.141,
      "typing_delay": 1.954,
      "typing_duration": 13.738,
      "wpm": 38,
      "message": "มันก็จะไปขึ้นเมื่อหน้ามีการสั่งซื้อ "
    },
    {
      "message_id": 785,
      "agent_id": 12,
      "delay": 9.736,
      "onscreen_delay": 8.758,
      "typing_delay": 0.978,
      "typing_duration": 14.393,
      "wpm": 23,
      "message": "หรือในหน้าตะกร้าสินค้า "
    },
    {
      "message_id": 786,
      "agent_id": 13,
      "delay": 10.392,
      "onscreen_delay": 10.084,
      "typing_delay": 0.308,
      "typing_duration": 8.18,
      "wpm": 51,
      "message": "ข้อมูลพวกนี้ นี่คือในส่วนของ"
    },
    {
      "message_id": 787,
      "agent_id": 14,
      "delay": 6.39,
      "onscreen_delay": 6.325,
      "typing_delay": 0.065,
      "typing_duration": 8.425,
      "wpm": 69,
      "message": "ตั้งค่าร้านค่า เดี๋ยวขอเบรก 15 นาทีนะคะ "
    },
    {
      "message_id": 788,
      "agent_id": 15,
      "delay": 4.425,
      "onscreen_delay": 4.108,
      "typing_delay": 0.317,
      "typing_duration": 12.412,
      "wpm": 34,
      "message": "ขอเบรก 15 นาที แล้วเดี๋ยวเรา"
    },
    {
      "message_id": 789,
      "agent_id": 12,
      "delay": 8.41,
      "onscreen_delay": 8.18,
      "typing_delay": 0.23,
      "typing_duration": 10.724,
      "wpm": 42,
      "message": "จะมาดูเกี่ยวกับการจัดการข้อมูล"
    },
    {
      "message_id": 790,
      "agent_id": 13,
      "delay": 6.724,
      "onscreen_delay": 5.939,
      "typing_delay": 0.785,
      "typing_duration": 12.065,
      "wpm": 53,
      "message": "ลูกค้า ของเรานี่ เราจะทำอย่างไรกับลูกค้าเรา "
    },
    {
      "message_id": 791,
      "agent_id": 14,
      "delay": 8.064,
      "onscreen_delay": 7.371,
      "typing_delay": 0.693,
      "typing_duration": 10.735,
      "wpm": 29,
      "message": "นะคะ เราจะต้องรู้วิธี"
    },
    {
      "message_id": 792,
      "agent_id": 15,
      "delay": 6.735,
      "onscreen_delay": 5.311,
      "typing_delay": 1.424,
      "typing_duration": 13.388,
      "wpm": 50,
      "message": "จัดการเขา ไม่ใช่อยู่ดี ๆ ลูกค้าเป็นใคราอะไรก็"
    },
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      "message_id": 793,
      "agent_id": 12,
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      "typing_delay": 0.834,
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      "wpm": 43,
      "message": "ไม่รู้นะคะ บางทีเราก็ต้องกรองลูกค้าอย่างนี้"
    },
    {
      "message_id": 794,
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      "typing_delay": 0.821,
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      "wpm": 52,
      "message": "ด้วยนะคะ มันจะได้ไม่เกิดปัญหส เช่น "
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      "delay": 6.945,
      "onscreen_delay": 6.517,
      "typing_delay": 0.428,
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      "wpm": 76,
      "message": "ไม่ได้เป็นสมาชิกแล้วมาซื้ออะไรอย่างนี้นะคะ "
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      "message_id": 796,
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      "delay": 4.306,
      "onscreen_delay": 3.097,
      "typing_delay": 1.209,
      "typing_duration": 6.605,
      "wpm": 45,
      "message": "เดี๋ยวพัก 15 นาทีค่ะ "
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      "delay": 5.677,
      "onscreen_delay": 0,
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      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1058,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1059,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1060,
      "agent_id": 15,
      "delay": 15.005,
      "onscreen_delay": 0,
      "typing_delay": 15.005,
      "typing_duration": 15.005,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1061,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1062,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1063,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1064,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1065,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1066,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1067,
      "agent_id": 14,
      "delay": 11.001,
      "onscreen_delay": 10.137,
      "typing_delay": 0.864,
      "typing_duration": 9.834,
      "wpm": 46,
      "message": "ทุกคนให้อยู่ที่หน้าจัดการเว็บฯ "
    },
    {
      "message_id": 1068,
      "agent_id": 15,
      "delay": 7.008,
      "onscreen_delay": 0,
      "typing_delay": 7.008,
      "typing_duration": 7.008,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1069,
      "agent_id": 12,
      "delay": 5.201,
      "onscreen_delay": 0,
      "typing_delay": 5.201,
      "typing_duration": 5.201,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1070,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1071,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 7.318,
      "typing_delay": 3.682,
      "typing_duration": 8.66,
      "wpm": 23,
      "message": "[เสียงสัญญาณ] "
    },
    {
      "message_id": 1072,
      "agent_id": 15,
      "delay": 10.411,
      "onscreen_delay": 0,
      "typing_delay": 10.411,
      "typing_duration": 10.411,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1073,
      "agent_id": 12,
      "delay": 6.409,
      "onscreen_delay": 1.73,
      "typing_delay": 4.679,
      "typing_duration": 9.034,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1074,
      "agent_id": 13,
      "delay": 5.034,
      "onscreen_delay": 4.324,
      "typing_delay": 0.71,
      "typing_duration": 13.283,
      "wpm": 41,
      "message": "พร้อมหรือยังคะ เดี๋ยวเราจะมาทำในส่วน"
    },
    {
      "message_id": 1075,
      "agent_id": 14,
      "delay": 9.281,
      "onscreen_delay": 8.941,
      "typing_delay": 0.34,
      "typing_duration": 5.948,
      "wpm": 15,
      "message": "ของ... "
    },
    {
      "message_id": 1076,
      "agent_id": 15,
      "delay": 5.28,
      "onscreen_delay": 2.154,
      "typing_delay": 3.126,
      "typing_duration": 6.622,
      "wpm": 27,
      "message": "จัดการข้อมูล"
    },
    {
      "message_id": 1077,
      "agent_id": 12,
      "delay": 2.62,
      "onscreen_delay": 1.849,
      "typing_delay": 0.771,
      "typing_duration": 6.3,
      "wpm": 57,
      "message": "ลูกค้านะคะ เดี๋ยวจะเริ่ม"
    },
    {
      "message_id": 1078,
      "agent_id": 13,
      "delay": 2.3,
      "onscreen_delay": 2.009,
      "typing_delay": 0.291,
      "typing_duration": 11.277,
      "wpm": 41,
      "message": "ให้ทดลองว่า ถ้าเป็นลูกค้า เพื่อ"
    },
    {
      "message_id": 1079,
      "agent_id": 14,
      "delay": 7.276,
      "onscreen_delay": 7.268,
      "typing_delay": 0.008,
      "typing_duration": 8.896,
      "wpm": 44,
      "message": "ในสัปดาห์หน้าจะได้ทำได้ว่า "
    },
    {
      "message_id": 1080,
      "agent_id": 15,
      "delay": 4.895,
      "onscreen_delay": 4.487,
      "typing_delay": 0.408,
      "typing_duration": 7.323,
      "wpm": 92,
      "message": "แล้วจะรายงานข้อมูลการสั่งซื้อได้อย่างไรพวกนี้"
    },
    {
      "message_id": 1081,
      "agent_id": 12,
      "delay": 3.313,
      "onscreen_delay": 3.024,
      "typing_delay": 0.289,
      "typing_duration": 7.768,
      "wpm": 70,
      "message": "นะคะ เพราะฉะนั้น ก่อนอื่นเราจะต้องมี"
    },
    {
      "message_id": 1082,
      "agent_id": 13,
      "delay": 3.759,
      "onscreen_delay": 2.39,
      "typing_delay": 1.369,
      "typing_duration": 8.776,
      "wpm": 43,
      "message": "ข้อมูลของลูกค้าก่อน ก็คือ"
    },
    {
      "message_id": 1083,
      "agent_id": 14,
      "delay": 4.775,
      "onscreen_delay": 3.459,
      "typing_delay": 1.316,
      "typing_duration": 7.475,
      "wpm": 66,
      "message": "ในส่วนของการจัดการข้อมูลลูกค้านี่ "
    },
    {
      "message_id": 1084,
      "agent_id": 15,
      "delay": 3.475,
      "onscreen_delay": 1.718,
      "typing_delay": 1.757,
      "typing_duration": 7.982,
      "wpm": 47,
      "message": "มันจะมีทั้งหมด 4 เมนูย่อย "
    },
    {
      "message_id": 1085,
      "agent_id": 12,
      "delay": 3.98,
      "onscreen_delay": 3.231,
      "typing_delay": 0.749,
      "typing_duration": 9.518,
      "wpm": 38,
      "message": "เห็นไหมคะ ก็คือเมนูที่ 1 "
    },
    {
      "message_id": 1086,
      "agent_id": 13,
      "delay": 5.518,
      "onscreen_delay": 5.033,
      "typing_delay": 0.485,
      "typing_duration": 9.916,
      "wpm": 45,
      "message": "สมาชิก เมนูที่ 2 ไม่เป็นสมาชิก "
    },
    {
      "message_id": 1087,
      "agent_id": 14,
      "delay": 5.912,
      "onscreen_delay": 5.875,
      "typing_delay": 0.037,
      "typing_duration": 8.988,
      "wpm": 70,
      "message": "เมนูที่ 3 กลุ่มสมาชิก และเมนูที่ 4 ตั้งค่า"
    },
    {
      "message_id": 1088,
      "agent_id": 15,
      "delay": 4.987,
      "onscreen_delay": 4.605,
      "typing_delay": 0.382,
      "typing_duration": 6.92,
      "wpm": 50,
      "message": "ระบบสมาชิก เนื่องจากเรา"
    },
    {
      "message_id": 1089,
      "agent_id": 12,
      "delay": 2.919,
      "onscreen_delay": 2.209,
      "typing_delay": 0.71,
      "typing_duration": 12.069,
      "wpm": 27,
      "message": "ใช้ เราสร้างแบบฟรีนะคะ "
    },
    {
      "message_id": 1090,
      "agent_id": 13,
      "delay": 8.068,
      "onscreen_delay": 6.697,
      "typing_delay": 1.371,
      "typing_duration": 11.869,
      "wpm": 38,
      "message": "เพราะฉะนั้นเมนูที่ 3 กับ 4 นี่ "
    },
    {
      "message_id": 1091,
      "agent_id": 14,
      "delay": 7.868,
      "onscreen_delay": 7.809,
      "typing_delay": 0.059,
      "typing_duration": 13.913,
      "wpm": 33,
      "message": "มันจะต้องซื้อแพ็กเกจหรืออัปเกรด "
    },
    {
      "message_id": 1092,
      "agent_id": 15,
      "delay": 9.912,
      "onscreen_delay": 9.312,
      "typing_delay": 0.6,
      "typing_duration": 11.066,
      "wpm": 73,
      "message": "เห็นไหมคะ กับการกำหนดกลุ่มสมาชิก เพราะฉะนั้นสิ่งที่เรา"
    },
    {
      "message_id": 1093,
      "agent_id": 12,
      "delay": 7.065,
      "onscreen_delay": 6.192,
      "typing_delay": 0.873,
      "typing_duration": 11.282,
      "wpm": 48,
      "message": "จะทำ ก็คืออยู่ในตัวที่ 1 กับตัวที่ 2 "
    },
    {
      "message_id": 1094,
      "agent_id": 13,
      "delay": 7.281,
      "onscreen_delay": 6.41,
      "typing_delay": 0.871,
      "typing_duration": 7.424,
      "wpm": 42,
      "message": "อันดับแรก ก็คือสมาชิก "
    },
    {
      "message_id": 1095,
      "agent_id": 14,
      "delay": 3.424,
      "onscreen_delay": 3.347,
      "typing_delay": 0.077,
      "typing_duration": 7.27,
      "wpm": 87,
      "message": "เราจะต้องทำการเพิ่มสมาชิกเข้าไป  เพื่ออะไร "
    },
    {
      "message_id": 1096,
      "agent_id": 15,
      "delay": 3.269,
      "onscreen_delay": 2.101,
      "typing_delay": 1.168,
      "typing_duration": 8.744,
      "wpm": 81,
      "message": "เพื่อเวลาเขามาซื้อของมันจะได้มีข้อมูลของเขานะคะ "
    },
    {
      "message_id": 1097,
      "agent_id": 12,
      "delay": 4.743,
      "onscreen_delay": 2.96,
      "typing_delay": 1.783,
      "typing_duration": 7.16,
      "wpm": 46,
      "message": "เราจะเพิ่มเอง เพิ่มไว้"
    },
    {
      "message_id": 1098,
      "agent_id": 13,
      "delay": 3.152,
      "onscreen_delay": 2.489,
      "typing_delay": 0.663,
      "typing_duration": 14.426,
      "wpm": 55,
      "message": "เพื่อใช้ทดลองระบบเรานั่นเองนะคะ สิ่งแรกที่เราจะต้องทำ "
    },
    {
      "message_id": 1099,
      "agent_id": 14,
      "delay": 10.425,
      "onscreen_delay": 10.263,
      "typing_delay": 0.162,
      "typing_duration": 11.946,
      "wpm": 46,
      "message": "คลิกที่เครื่องหมายบวก (+) เพิ่มสมาชิก "
    },
    {
      "message_id": 1100,
      "agent_id": 15,
      "delay": 7.944,
      "onscreen_delay": 3.413,
      "typing_delay": 4.531,
      "typing_duration": 4.531,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1101,
      "agent_id": 12,
      "delay": 3.943,
      "onscreen_delay": 1.682,
      "typing_delay": 2.261,
      "typing_duration": 9.492,
      "wpm": 49,
      "message": "อันดับต่อมาสิ่งที่จะต้องใส่ลงไป"
    },
    {
      "message_id": 1102,
      "agent_id": 13,
      "delay": 5.491,
      "onscreen_delay": 5.274,
      "typing_delay": 0.217,
      "typing_duration": 8.386,
      "wpm": 45,
      "message": "นะคะ ก็คือข้อมูลของสมาชิก "
    },
    {
      "message_id": 1103,
      "agent_id": 14,
      "delay": 4.384,
      "onscreen_delay": 3.957,
      "typing_delay": 0.427,
      "typing_duration": 5.964,
      "wpm": 18,
      "message": "วิธีการ "
    },
    {
      "message_id": 1104,
      "agent_id": 15,
      "delay": 6.095,
      "onscreen_delay": 0,
      "typing_delay": 6.095,
      "typing_duration": 6.095,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1105,
      "agent_id": 12,
      "delay": 2.095,
      "onscreen_delay": 0.4,
      "typing_delay": 1.695,
      "typing_duration": 11.206,
      "wpm": 40,
      "message": "ทุกคนจะมีคู่ของใครของมันใช่ไหม "
    },
    {
      "message_id": 1106,
      "agent_id": 13,
      "delay": 7.204,
      "onscreen_delay": 2.862,
      "typing_delay": 4.342,
      "typing_duration": 12.861,
      "wpm": 27,
      "message": "หันหาคู่ตัวเอง นึกออกนะ "
    },
    {
      "message_id": 1107,
      "agent_id": 14,
      "delay": 8.86,
      "onscreen_delay": 8.785,
      "typing_delay": 0.075,
      "typing_duration": 5.016,
      "wpm": 75,
      "message": "ตอนนี้นะคะ ให้หาคู่ตัวเอง "
    },
    {
      "message_id": 1108,
      "agent_id": 15,
      "delay": 4.859,
      "onscreen_delay": 4.176,
      "typing_delay": 0.683,
      "typing_duration": 9.537,
      "wpm": 60,
      "message": "เพราะอะไร เพราะข้อมูล E-mail จะต้องใส่"
    },
    {
      "message_id": 1109,
      "agent_id": 12,
      "delay": 5.535,
      "onscreen_delay": 4.401,
      "typing_delay": 1.134,
      "typing_duration": 8.872,
      "wpm": 24,
      "message": "ข้อมูลจริงนะคะ "
    },
    {
      "message_id": 1110,
      "agent_id": 13,
      "delay": 4.872,
      "onscreen_delay": 3.975,
      "typing_delay": 0.897,
      "typing_duration": 15,
      "wpm": 41,
      "message": "ข้อมูลรหัสผ่านก็ต้องเป็นข้อมูลจริง ข้อมูล"
    },
    {
      "message_id": 1111,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 10.693,
      "typing_delay": 0.306,
      "typing_duration": 8.6,
      "wpm": 54,
      "message": "ยืนยันรหัสผ่านก็ต้องเป็นอันจริง "
    },
    {
      "message_id": 1112,
      "agent_id": 15,
      "delay": 6.994,
      "onscreen_delay": 5.116,
      "typing_delay": 1.878,
      "typing_duration": 7.49,
      "wpm": 46,
      "message": "สมมติคู่แรกเดี๋ยวอธิบาย "
    },
    {
      "message_id": 1113,
      "agent_id": 12,
      "delay": 4.754,
      "onscreen_delay": 0,
      "typing_delay": 4.754,
      "typing_duration": 4.754,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1114,
      "agent_id": 13,
      "delay": 4.211,
      "onscreen_delay": 0,
      "typing_delay": 4.211,
      "typing_duration": 4.211,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1115,
      "agent_id": 14,
      "delay": 7.407,
      "onscreen_delay": 0,
      "typing_delay": 7.407,
      "typing_duration": 8.78,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1116,
      "agent_id": 15,
      "delay": 4.777,
      "onscreen_delay": 1.085,
      "typing_delay": 3.692,
      "typing_duration": 6.724,
      "wpm": 29,
      "message": "โจโจ้ โจโจ้ดู"
    },
    {
      "message_id": 1117,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1118,
      "agent_id": 13,
      "delay": 10.999,
      "onscreen_delay": 9.591,
      "typing_delay": 1.408,
      "typing_duration": 13.691,
      "wpm": 36,
      "message": "เนื่องจาก โจโจ้ วันนี้บัดดี้ไม่มา "
    },
    {
      "message_id": 1119,
      "agent_id": 14,
      "delay": 9.688,
      "onscreen_delay": 9.688,
      "typing_delay": 0,
      "typing_duration": 8.923,
      "wpm": 76,
      "message": "ไม่เป็นไร โจโจ้เอาจากเพื่อนข้างหน้าหรือข้าง ๆ "
    },
    {
      "message_id": 1120,
      "agent_id": 15,
      "delay": 5.688,
      "onscreen_delay": 3.697,
      "typing_delay": 1.991,
      "typing_duration": 6.711,
      "wpm": 47,
      "message": "เราจะเอาข้อมูล E-mail "
    },
    {
      "message_id": 1121,
      "agent_id": 12,
      "delay": 2.71,
      "onscreen_delay": 1.64,
      "typing_delay": 1.07,
      "typing_duration": 5.485,
      "wpm": 55,
      "message": "กับรหัสผ่านของเพื่อน "
    },
    {
      "message_id": 1122,
      "agent_id": 13,
      "delay": 1.484,
      "onscreen_delay": 1.036,
      "typing_delay": 0.448,
      "typing_duration": 15,
      "wpm": 40,
      "message": "นึกออกนะ เพราะอะไร เดี๋ยวจะให้เพื่อนลองเ"
    },
    {
      "message_id": 1123,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 10.178,
      "typing_delay": 0.822,
      "typing_duration": 9.107,
      "wpm": 66,
      "message": "เข้าใจหรือเปล่า เพราะฉะนั้นวิธีการ ทุกคน"
    },
    {
      "message_id": 1124,
      "agent_id": 15,
      "delay": 6.998,
      "onscreen_delay": 5.868,
      "typing_delay": 1.13,
      "typing_duration": 11.497,
      "wpm": 34,
      "message": "หยิบกระดาษมา 1 แผ่น กระดาษ "
    },
    {
      "message_id": 1125,
      "agent_id": 12,
      "delay": 7.497,
      "onscreen_delay": 6.917,
      "typing_delay": 0.58,
      "typing_duration": 8.53,
      "wpm": 58,
      "message": "นะคะ กระดาษ 1 แผ่น แล้วเขียนอีเมล"
    },
    {
      "message_id": 1126,
      "agent_id": 13,
      "delay": 4.528,
      "onscreen_delay": 4.056,
      "typing_delay": 0.472,
      "typing_duration": 12.794,
      "wpm": 48,
      "message": "ของตัวเอง แล้วก็ตั้งรหัสผ่านของตัวเองลงไป "
    },
    {
      "message_id": 1127,
      "agent_id": 14,
      "delay": 8.794,
      "onscreen_delay": 4.005,
      "typing_delay": 4.789,
      "typing_duration": 4.789,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1128,
      "agent_id": 15,
      "delay": 4.783,
      "onscreen_delay": 3.545,
      "typing_delay": 1.238,
      "typing_duration": 8.789,
      "wpm": 29,
      "message": "กระดาษ 1 แผ่นครับ "
    },
    {
      "message_id": 1129,
      "agent_id": 12,
      "delay": 4.789,
      "onscreen_delay": 3.529,
      "typing_delay": 1.26,
      "typing_duration": 9.333,
      "wpm": 61,
      "message": "แล้วเราจะเอาไว้เพื่อส่งให้เพื่อนไปกรอก "
    },
    {
      "message_id": 1130,
      "agent_id": 13,
      "delay": 5.333,
      "onscreen_delay": 5.111,
      "typing_delay": 0.222,
      "typing_duration": 14.814,
      "wpm": 41,
      "message": "เข้าใจไหม ก็คือเปลี่ยนกัน เปลี่ยนกันกรอก "
    },
    {
      "message_id": 1131,
      "agent_id": 14,
      "delay": 10.813,
      "onscreen_delay": 10.813,
      "typing_delay": 0,
      "typing_duration": 10.496,
      "wpm": 51,
      "message": "ให้ชัด ๆ นะคะ ทีนี้ข้อกำหนดอีเมลอ่าน"
    },
    {
      "message_id": 1132,
      "agent_id": 15,
      "delay": 6.803,
      "onscreen_delay": 6.027,
      "typing_delay": 0.776,
      "typing_duration": 13.578,
      "wpm": 28,
      "message": "ดูในรายละเอียดด้วย ไม่ใช่ "
    },
    {
      "message_id": 1133,
      "agent_id": 12,
      "delay": 9.576,
      "onscreen_delay": 8.815,
      "typing_delay": 0.761,
      "typing_duration": 9.504,
      "wpm": 47,
      "message": "พูดผิด ข้อกำหนดของรหัสผ่านนะคะ "
    },
    {
      "message_id": 1134,
      "agent_id": 13,
      "delay": 5.575,
      "onscreen_delay": 5.477,
      "typing_delay": 0.098,
      "typing_duration": 9.904,
      "wpm": 42,
      "message": "มันระบุไว้ว่า รหัสผ่านจะต้อง"
    },
    {
      "message_id": 1135,
      "agent_id": 14,
      "delay": 5.903,
      "onscreen_delay": 5.278,
      "typing_delay": 0.625,
      "typing_duration": 6.952,
      "wpm": 65,
      "message": "ประกอบด้วยอักษรอย่างน้อย 8 ตัว "
    },
    {
      "message_id": 1136,
      "agent_id": 15,
      "delay": 2.951,
      "onscreen_delay": 0.763,
      "typing_delay": 2.188,
      "typing_duration": 14.308,
      "wpm": 36,
      "message": "และจะต้องมีตัวพิมพ์เล็ก พิมพ์ใหญ ่"
    },
    {
      "message_id": 1137,
      "agent_id": 12,
      "delay": 10.306,
      "onscreen_delay": 9.651,
      "typing_delay": 0.655,
      "typing_duration": 7.563,
      "wpm": 44,
      "message": "พิมพ์ใหญ่และตัวเลขนะคะ "
    },
    {
      "message_id": 1138,
      "agent_id": 13,
      "delay": 6.305,
      "onscreen_delay": 6.057,
      "typing_delay": 0.248,
      "typing_duration": 4.315,
      "wpm": 52,
      "message": "ยกตัวอย่าง เช่น "
    },
    {
      "message_id": 1139,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1140,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1141,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1142,
      "agent_id": 13,
      "delay": 10.996,
      "onscreen_delay": 6.777,
      "typing_delay": 4.219,
      "typing_duration": 4.219,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1143,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1144,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 9.098,
      "typing_delay": 1.901,
      "typing_duration": 5.719,
      "wpm": 37,
      "message": "เห็นชัด ๆ นะคะ "
    },
    {
      "message_id": 1145,
      "agent_id": 12,
      "delay": 6.996,
      "onscreen_delay": 2.056,
      "typing_delay": 4.94,
      "typing_duration": 4.94,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1146,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1147,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 6.081,
      "typing_delay": 4.918,
      "typing_duration": 4.918,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1148,
      "agent_id": 15,
      "delay": 6.997,
      "onscreen_delay": 0.686,
      "typing_delay": 6.311,
      "typing_duration": 6.311,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1149,
      "agent_id": 12,
      "delay": 2.994,
      "onscreen_delay": 1.965,
      "typing_delay": 1.029,
      "typing_duration": 15.001,
      "wpm": 35,
      "message": "อีเมลนี้ต้องเป็นอีเมลจริงนะคะ อีเมล "
    },
    {
      "message_id": 1150,
      "agent_id": 13,
      "delay": 11,
      "onscreen_delay": 9.419,
      "typing_delay": 1.581,
      "typing_duration": 4.556,
      "wpm": 26,
      "message": "รหัสผ่าน "
    },
    {
      "message_id": 1151,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1152,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 6.671,
      "typing_delay": 4.328,
      "typing_duration": 4.328,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1153,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1154,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1155,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1156,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1157,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1158,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1159,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1160,
      "agent_id": 15,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1161,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1162,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1163,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1164,
      "agent_id": 15,
      "delay": 11.382,
      "onscreen_delay": 0,
      "typing_delay": 11.382,
      "typing_duration": 11.382,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1165,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1166,
      "agent_id": 13,
      "delay": 10.998,
      "onscreen_delay": 8.763,
      "typing_delay": 2.235,
      "typing_duration": 5.771,
      "wpm": 52,
      "message": "ดูตัวอย่างนะคะ ก็คือ"
    },
    {
      "message_id": 1167,
      "agent_id": 14,
      "delay": 6.997,
      "onscreen_delay": 6.553,
      "typing_delay": 0.444,
      "typing_duration": 8.326,
      "wpm": 59,
      "message": "อีเมลใช่ไหม อีเมลก็คือใช้อีเมลที่"
    },
    {
      "message_id": 1168,
      "agent_id": 15,
      "delay": 4.325,
      "onscreen_delay": 3.759,
      "typing_delay": 0.566,
      "typing_duration": 12.792,
      "wpm": 41,
      "message": "มีอยู่จริงนะคะ เพราะเดี๋ยวระบบมันจะ"
    },
    {
      "message_id": 1169,
      "agent_id": 12,
      "delay": 8.792,
      "onscreen_delay": 6.954,
      "typing_delay": 1.838,
      "typing_duration": 7.352,
      "wpm": 59,
      "message": "ส่งเข้าอีเมลเพื่อยืนยันน่ะค่ะ "
    },
    {
      "message_id": 1170,
      "agent_id": 13,
      "delay": 4.792,
      "onscreen_delay": 4.286,
      "typing_delay": 0.506,
      "typing_duration": 9.738,
      "wpm": 32,
      "message": "ว่าเราสมัครเป็นสมาชิก"
    },
    {
      "message_id": 1171,
      "agent_id": 14,
      "delay": 5.737,
      "onscreen_delay": 5.565,
      "typing_delay": 0.172,
      "typing_duration": 8.732,
      "wpm": 58,
      "message": "นะคะ ทีนี้ยืนยันรหัสผ่าน เห็นไหมคะ "
    },
    {
      "message_id": 1172,
      "agent_id": 15,
      "delay": 4.73,
      "onscreen_delay": 4.572,
      "typing_delay": 0.158,
      "typing_duration": 8.614,
      "wpm": 21,
      "message": "ตัวพิมพ์ใหญ่ "
    },
    {
      "message_id": 1173,
      "agent_id": 12,
      "delay": 4.614,
      "onscreen_delay": 2.891,
      "typing_delay": 1.723,
      "typing_duration": 6.959,
      "wpm": 56,
      "message": "ก็คือที่จะใช้ตอนเข้าระบบไง "
    },
    {
      "message_id": 1174,
      "agent_id": 13,
      "delay": 2.958,
      "onscreen_delay": 2.639,
      "typing_delay": 0.319,
      "typing_duration": 13.822,
      "wpm": 38,
      "message": "รหัสผ่าน 2 ตัวนี้ ก็คือรหัสผ่าน ที่"
    },
    {
      "message_id": 1175,
      "agent_id": 14,
      "delay": 9.821,
      "onscreen_delay": 9.694,
      "typing_delay": 0.127,
      "typing_duration": 5.363,
      "wpm": 84,
      "message": "เวลาเข้าในระบบของร้านค้าน่ะค่ะ "
    },
    {
      "message_id": 1176,
      "agent_id": 15,
      "delay": 5.819,
      "onscreen_delay": 5.459,
      "typing_delay": 0.36,
      "typing_duration": 10.202,
      "wpm": 40,
      "message": "นึกออกนะ เพราะฉะนั้นตั้งเอง "
    },
    {
      "message_id": 1177,
      "agent_id": 12,
      "delay": 6.202,
      "onscreen_delay": 5.505,
      "typing_delay": 0.697,
      "typing_duration": 8.073,
      "wpm": 52,
      "message": "ตั้งเสร็จแล้วยืนยัน ก็คือ... "
    },
    {
      "message_id": 1178,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1179,
      "agent_id": 14,
      "delay": 11.001,
      "onscreen_delay": 6.269,
      "typing_delay": 4.732,
      "typing_duration": 4.732,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1180,
      "agent_id": 15,
      "delay": 11.718,
      "onscreen_delay": 0,
      "typing_delay": 11.718,
      "typing_duration": 11.718,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1181,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1182,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1183,
      "agent_id": 14,
      "delay": 15.009,
      "onscreen_delay": 0,
      "typing_delay": 15.009,
      "typing_duration": 15.009,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1184,
      "agent_id": 15,
      "delay": 11.008,
      "onscreen_delay": 1.889,
      "typing_delay": 9.119,
      "typing_duration": 9.119,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1185,
      "agent_id": 12,
      "delay": 7.006,
      "onscreen_delay": 1.886,
      "typing_delay": 5.12,
      "typing_duration": 10.326,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1186,
      "agent_id": 13,
      "delay": 6.324,
      "onscreen_delay": 2.081,
      "typing_delay": 4.243,
      "typing_duration": 13.477,
      "wpm": 32,
      "message": "ดูข้อกำหนดของรหัสผ่านก่อนนะคะ "
    },
    {
      "message_id": 1187,
      "agent_id": 14,
      "delay": 9.475,
      "onscreen_delay": 3.085,
      "typing_delay": 6.39,
      "typing_duration": 6.39,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1188,
      "agent_id": 15,
      "delay": 5.472,
      "onscreen_delay": 1.154,
      "typing_delay": 4.318,
      "typing_duration": 4.318,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1189,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1190,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1191,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1192,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 9.487,
      "typing_delay": 1.511,
      "typing_duration": 13.247,
      "wpm": 29,
      "message": "ตัวพิมพ์ใหญ่ของเราก็คือ... "
    },
    {
      "message_id": 1193,
      "agent_id": 12,
      "delay": 9.242,
      "onscreen_delay": 7.416,
      "typing_delay": 1.826,
      "typing_duration": 7.49,
      "wpm": 42,
      "message": "ตัวพิมพ์เล็ก ก็คือ... "
    },
    {
      "message_id": 1194,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1195,
      "agent_id": 14,
      "delay": 11.001,
      "onscreen_delay": 6.346,
      "typing_delay": 4.655,
      "typing_duration": 4.655,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1196,
      "agent_id": 15,
      "delay": 7,
      "onscreen_delay": 2.648,
      "typing_delay": 4.352,
      "typing_duration": 4.352,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1197,
      "agent_id": 12,
      "delay": 4.349,
      "onscreen_delay": 0,
      "typing_delay": 4.349,
      "typing_duration": 13.14,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1198,
      "agent_id": 13,
      "delay": 9.138,
      "onscreen_delay": 8.872,
      "typing_delay": 0.266,
      "typing_duration": 14.748,
      "wpm": 45,
      "message": "ให้ดูนะคะ ให้เห็นชัดเจนเลยว่า ตัวรหัสผ่านนี่ "
    },
    {
      "message_id": 1199,
      "agent_id": 14,
      "delay": 10.746,
      "onscreen_delay": 10.645,
      "typing_delay": 0.101,
      "typing_duration": 10.124,
      "wpm": 56,
      "message": "จะต้องประกอบด้วยตัวพิมพ์ใหญ่ เห็นไหม 1 "
    },
    {
      "message_id": 1200,
      "agent_id": 15,
      "delay": 6.744,
      "onscreen_delay": 6.108,
      "typing_delay": 0.636,
      "typing_duration": 13.824,
      "wpm": 46,
      "message": "หรือ 2 ตัวก็ได้ ก็แล้วแต่ที่เราจะเขียนนะคะ "
    },
    {
      "message_id": 1201,
      "agent_id": 12,
      "delay": 9.823,
      "onscreen_delay": 9.494,
      "typing_delay": 0.329,
      "typing_duration": 7.109,
      "wpm": 55,
      "message": "พิมพ์เล็กนะคะ แล้วก็ตัวเลข "
    },
    {
      "message_id": 1202,
      "agent_id": 13,
      "delay": 5.822,
      "onscreen_delay": 5.649,
      "typing_delay": 0.173,
      "typing_duration": 14.791,
      "wpm": 44,
      "message": "คือ 3 ตัวนี่ ตัวพิมพ์ใหญ่ ตัวเล็ก ตัวเลขนี่ "
    },
    {
      "message_id": 1203,
      "agent_id": 14,
      "delay": 10.79,
      "onscreen_delay": 10.45,
      "typing_delay": 0.34,
      "typing_duration": 9.105,
      "wpm": 58,
      "message": "รวมกันแล้วต้องมีอย่างน้อย อย่างน้อย"
    },
    {
      "message_id": 1204,
      "agent_id": 15,
      "delay": 6.79,
      "onscreen_delay": 6.692,
      "typing_delay": 0.098,
      "typing_duration": 13.339,
      "wpm": 58,
      "message": "ก็คือ 8 ตัว เพราะฉะนั้นต้องใส่ให้ครบนะคะ เพราะฉะนั้น"
    },
    {
      "message_id": 1205,
      "agent_id": 12,
      "delay": 9.337,
      "onscreen_delay": 9.057,
      "typing_delay": 0.28,
      "typing_duration": 4.09,
      "wpm": 70,
      "message": "รหัสผ่านจะใช้ไม่ได้ "
    },
    {
      "message_id": 1206,
      "agent_id": 13,
      "delay": 5.336,
      "onscreen_delay": 4.617,
      "typing_delay": 0.719,
      "typing_duration": 12.354,
      "wpm": 29,
      "message": "ทีนี้สิ่งที่จะเอา ไม่ใช่"
    },
    {
      "message_id": 1207,
      "agent_id": 14,
      "delay": 8.354,
      "onscreen_delay": 7.49,
      "typing_delay": 0.864,
      "typing_duration": 8.006,
      "wpm": 43,
      "message": "กรอกเองนะ ต้องให้เพื่อน"
    },
    {
      "message_id": 1208,
      "agent_id": 15,
      "delay": 4.352,
      "onscreen_delay": 2.419,
      "typing_delay": 1.933,
      "typing_duration": 12.185,
      "wpm": 38,
      "message": "เข้าใจไหม เพื่อนเขียนแล้วส่งให้"
    },
    {
      "message_id": 1209,
      "agent_id": 12,
      "delay": 8.184,
      "onscreen_delay": 7.994,
      "typing_delay": 0.19,
      "typing_duration": 5.67,
      "wpm": 61,
      "message": "เพื่อนไปกรอกเข้าใจไหมคะ "
    },
    {
      "message_id": 1210,
      "agent_id": 13,
      "delay": 4.183,
      "onscreen_delay": 4.04,
      "typing_delay": 0.143,
      "typing_duration": 9.332,
      "wpm": 43,
      "message": "ทุกคนมีกระดาษ 1 แผ่นหรือยัง "
    },
    {
      "message_id": 1211,
      "agent_id": 14,
      "delay": 5.331,
      "onscreen_delay": 5.218,
      "typing_delay": 0.113,
      "typing_duration": 9.121,
      "wpm": 61,
      "message": "แล้วเขียนในทีนี้ คือ เขียนอีเมลตัวเอง "
    },
    {
      "message_id": 1212,
      "agent_id": 15,
      "delay": 5.118,
      "onscreen_delay": 3.93,
      "typing_delay": 1.188,
      "typing_duration": 12.453,
      "wpm": 47,
      "message": "แล้วก็รหัสผ่านน่ะให้ตั้งเอง เพื่อเอาให้"
    },
    {
      "message_id": 1213,
      "agent_id": 12,
      "delay": 8.452,
      "onscreen_delay": 8.3,
      "typing_delay": 0.152,
      "typing_duration": 9.369,
      "wpm": 64,
      "message": "เพื่อนข้าง ๆ หรือเพื่อนข้างหลังก็แล้วแต่ "
    },
    {
      "message_id": 1214,
      "agent_id": 13,
      "delay": 5.367,
      "onscreen_delay": 5.129,
      "typing_delay": 0.238,
      "typing_duration": 15.001,
      "wpm": 53,
      "message": "ก็คือของตัวเอง ถ้าใครอยากได้ของเพื่อนคนไหนก็ไปขอขเามา "
    },
    {
      "message_id": 1215,
      "agent_id": 14,
      "delay": 11.001,
      "onscreen_delay": 9.047,
      "typing_delay": 1.954,
      "typing_duration": 6.539,
      "wpm": 53,
      "message": "โอ.เค. ไหม จะได้ดู แล้ว"
    },
    {
      "message_id": 1216,
      "agent_id": 15,
      "delay": 7,
      "onscreen_delay": 6.504,
      "typing_delay": 0.496,
      "typing_duration": 14.773,
      "wpm": 44,
      "message": "เดี๋ยวเอามาส่งด้วย เพราะทุกคนจะมีปัญหา ตั้ง"
    },
    {
      "message_id": 1217,
      "agent_id": 12,
      "delay": 10.772,
      "onscreen_delay": 10.16,
      "typing_delay": 0.612,
      "typing_duration": 5.804,
      "wpm": 75,
      "message": "ผ่านแล้วตัวเองลืม เพราะฉะนั้น "
    },
    {
      "message_id": 1218,
      "agent_id": 13,
      "delay": 6.771,
      "onscreen_delay": 6.271,
      "typing_delay": 0.5,
      "typing_duration": 12.996,
      "wpm": 35,
      "message": "1. แจกกระดาษน้องหรือยัง พี่ปอย "
    },
    {
      "message_id": 1219,
      "agent_id": 14,
      "delay": 8.986,
      "onscreen_delay": 7.356,
      "typing_delay": 1.63,
      "typing_duration": 6.798,
      "wpm": 64,
      "message": "ทุกคนจะต้องเขียนนะคะ จะได้รู้ "
    },
    {
      "message_id": 1220,
      "agent_id": 15,
      "delay": 4.985,
      "onscreen_delay": 3.442,
      "typing_delay": 1.543,
      "typing_duration": 8.424,
      "wpm": 28,
      "message": "ทุกคนจะต้องเขียน "
    },
    {
      "message_id": 1221,
      "agent_id": 12,
      "delay": 4.422,
      "onscreen_delay": 3.147,
      "typing_delay": 1.275,
      "typing_duration": 6.966,
      "wpm": 58,
      "message": "เขียนอีเมลและรหัสผ่านตัวเอง "
    },
    {
      "message_id": 1222,
      "agent_id": 13,
      "delay": 2.966,
      "onscreen_delay": 2.455,
      "typing_delay": 0.511,
      "typing_duration": 9.279,
      "wpm": 24,
      "message": "บนกระดาษ 1 แผ่น "
    },
    {
      "message_id": 1223,
      "agent_id": 14,
      "delay": 5.277,
      "onscreen_delay": 5.051,
      "typing_delay": 0.226,
      "typing_duration": 12.552,
      "wpm": 61,
      "message": "เพื่อส่งให้เพื่อนก่อนแล้วค่อยส่งให้แม่ แม่จะได้เช็ก "
    },
    {
      "message_id": 1224,
      "agent_id": 15,
      "delay": 8.552,
      "onscreen_delay": 5.377,
      "typing_delay": 3.175,
      "typing_duration": 9.347,
      "wpm": 16,
      "message": "แบนใช้อะไร "
    },
    {
      "message_id": 1225,
      "agent_id": 12,
      "delay": 5.346,
      "onscreen_delay": 4.917,
      "typing_delay": 0.429,
      "typing_duration": 7.77,
      "wpm": 66,
      "message": "เจ้าใช้อะไรนึกออกไหม แล้วส่งให้กัน "
    },
    {
      "message_id": 1226,
      "agent_id": 13,
      "delay": 3.769,
      "onscreen_delay": 3.494,
      "typing_delay": 0.275,
      "typing_duration": 10.875,
      "wpm": 47,
      "message": "จะได้รู้ว่าสมัครสมาชิกให้กันถูกไหม"
    },
    {
      "message_id": 1227,
      "agent_id": 14,
      "delay": 6.875,
      "onscreen_delay": 6.446,
      "typing_delay": 0.429,
      "typing_duration": 8.367,
      "wpm": 38,
      "message": "นะคะ เพราะฉะนั้นทุกคน"
    },
    {
      "message_id": 1228,
      "agent_id": 15,
      "delay": 4.365,
      "onscreen_delay": 4.149,
      "typing_delay": 0.216,
      "typing_duration": 13.071,
      "wpm": 41,
      "message": "จะต้องเขียน 1 แผ่น เขียนของใครของมัน "
    },
    {
      "message_id": 1229,
      "agent_id": 12,
      "delay": 9.071,
      "onscreen_delay": 8.654,
      "typing_delay": 0.417,
      "typing_duration": 8.536,
      "wpm": 63,
      "message": "ของตัวเองแน่นอนอยู่แล้ว ส่วนรหัสผ่าน"
    },
    {
      "message_id": 1230,
      "agent_id": 13,
      "delay": 5.07,
      "onscreen_delay": 4.977,
      "typing_delay": 0.093,
      "typing_duration": 13.896,
      "wpm": 50,
      "message": "ตัวเองจะใช้อะไร ให้นึกถึงตอนที่ตัวเองเข้าไปใช้ "
    },
    {
      "message_id": 1231,
      "agent_id": 14,
      "delay": 9.895,
      "onscreen_delay": 9.47,
      "typing_delay": 0.425,
      "typing_duration": 9.978,
      "wpm": 62,
      "message": "เพราะจะต้องช่วยเพื่อนตอนเทสระบบ นึกออกไหม"
    },
    {
      "message_id": 1232,
      "agent_id": 15,
      "delay": 5.976,
      "onscreen_delay": 5.325,
      "typing_delay": 0.651,
      "typing_duration": 13.266,
      "wpm": 38,
      "message": "ว่า... เพื่อนก็จะส่งลิงก์เว็บฯ น่ะ "
    },
    {
      "message_id": 1233,
      "agent_id": 12,
      "delay": 9.265,
      "onscreen_delay": 8.087,
      "typing_delay": 1.178,
      "typing_duration": 9.075,
      "wpm": 43,
      "message": "ทุกคนควรจะเข้าไปซื้อสินค้า"
    },
    {
      "message_id": 1234,
      "agent_id": 13,
      "delay": 5.265,
      "onscreen_delay": 5.136,
      "typing_delay": 0.129,
      "typing_duration": 14.556,
      "wpm": 45,
      "message": "ของเพื่อน นึกออกนะ ไม่ใช่ตัวเองเข้าไปซื้อเอง "
    },
    {
      "message_id": 1235,
      "agent_id": 14,
      "delay": 10.556,
      "onscreen_delay": 10.41,
      "typing_delay": 0.146,
      "typing_duration": 9.622,
      "wpm": 67,
      "message": "เราจะต้องมีบทบาทสมมติว่าเป็นลูกค้าให้เพื่อน "
    },
    {
      "message_id": 1236,
      "agent_id": 15,
      "delay": 6.556,
      "onscreen_delay": 1.737,
      "typing_delay": 4.819,
      "typing_duration": 4.819,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1237,
      "agent_id": 12,
      "delay": 2.555,
      "onscreen_delay": 1.483,
      "typing_delay": 1.072,
      "typing_duration": 5.489,
      "wpm": 68,
      "message": "เพราะฉะนั้น ทุกคนจะต้องทำ "
    },
    {
      "message_id": 1238,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1239,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1240,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 6.352,
      "typing_delay": 4.647,
      "typing_duration": 4.647,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1241,
      "agent_id": 12,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1242,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1243,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1244,
      "agent_id": 15,
      "delay": 10.997,
      "onscreen_delay": 6.571,
      "typing_delay": 4.426,
      "typing_duration": 4.426,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1245,
      "agent_id": 12,
      "delay": 6.994,
      "onscreen_delay": 2.332,
      "typing_delay": 4.662,
      "typing_duration": 4.662,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1246,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1247,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1248,
      "agent_id": 15,
      "delay": 11.002,
      "onscreen_delay": 5.089,
      "typing_delay": 5.913,
      "typing_duration": 5.913,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1249,
      "agent_id": 12,
      "delay": 7.487,
      "onscreen_delay": 0,
      "typing_delay": 7.487,
      "typing_duration": 7.487,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1250,
      "agent_id": 13,
      "delay": 5.278,
      "onscreen_delay": 0,
      "typing_delay": 5.278,
      "typing_duration": 9.209,
      "wpm": 13,
      "message": "คือทุกคน "
    },
    {
      "message_id": 1251,
      "agent_id": 14,
      "delay": 5.207,
      "onscreen_delay": 3.664,
      "typing_delay": 1.543,
      "typing_duration": 8.48,
      "wpm": 51,
      "message": "ตอนนี้นะคะ ให้ทุกคนเขียนอีเมล"
    },
    {
      "message_id": 1252,
      "agent_id": 15,
      "delay": 4.478,
      "onscreen_delay": 4.217,
      "typing_delay": 0.261,
      "typing_duration": 13.194,
      "wpm": 30,
      "message": "กับ Password ของตัวเองก่อน "
    },
    {
      "message_id": 1253,
      "agent_id": 12,
      "delay": 9.193,
      "onscreen_delay": 8.185,
      "typing_delay": 1.008,
      "typing_duration": 10.117,
      "wpm": 52,
      "message": "เมื่อเขียนเสร็จแล้วค่อยส่งให้เพื่อน "
    },
    {
      "message_id": 1254,
      "agent_id": 13,
      "delay": 6.117,
      "onscreen_delay": 5.501,
      "typing_delay": 0.616,
      "typing_duration": 12.489,
      "wpm": 46,
      "message": "เพื่อให้เพื่อนกรอกข้อมูลสมาชิกจากอีเมล"
    },
    {
      "message_id": 1255,
      "agent_id": 14,
      "delay": 8.488,
      "onscreen_delay": 8.451,
      "typing_delay": 0.037,
      "typing_duration": 8.571,
      "wpm": 81,
      "message": "ที่ตัวเองเขียนนั่นล่ะ โอ.เค. ไหม เข้าใจหรือยัง "
    },
    {
      "message_id": 1256,
      "agent_id": 15,
      "delay": 6.453,
      "onscreen_delay": 0,
      "typing_delay": 6.453,
      "typing_duration": 6.453,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1257,
      "agent_id": 12,
      "delay": 2.453,
      "onscreen_delay": 0.69,
      "typing_delay": 1.763,
      "typing_duration": 8.54,
      "wpm": 61,
      "message": "ให้ดูที่การตั้งค่า Password ให้ดี ๆ "
    },
    {
      "message_id": 1258,
      "agent_id": 13,
      "delay": 4.539,
      "onscreen_delay": 3.847,
      "typing_delay": 0.692,
      "typing_duration": 13.401,
      "wpm": 48,
      "message": "รหัสผ่านน่ะค่ะ อย่าลืมว่าต้องมีตัวพิมพ์ใหญ่ "
    },
    {
      "message_id": 1259,
      "agent_id": 14,
      "delay": 9.399,
      "onscreen_delay": 8.298,
      "typing_delay": 1.101,
      "typing_duration": 8.47,
      "wpm": 62,
      "message": "แล้วก็มีตัวพิมพ์เล็ก แล้วก็มีตัวเลข "
    },
    {
      "message_id": 1260,
      "agent_id": 15,
      "delay": 5.399,
      "onscreen_delay": 2.247,
      "typing_delay": 3.152,
      "typing_duration": 7.793,
      "wpm": 17,
      "message": "ให้มันครบ "
    },
    {
      "message_id": 1261,
      "agent_id": 12,
      "delay": 3.78,
      "onscreen_delay": 2.416,
      "typing_delay": 1.364,
      "typing_duration": 11.86,
      "wpm": 47,
      "message": "อย่างน้อย ก็คือต่ำสุดนี่ ต้องมี 8 ตัว "
    },
    {
      "message_id": 1262,
      "agent_id": 13,
      "delay": 7.859,
      "onscreen_delay": 5.439,
      "typing_delay": 2.42,
      "typing_duration": 10.324,
      "wpm": 29,
      "message": "จำข้อกำหนดนี้ให้ดี ๆ "
    },
    {
      "message_id": 1263,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1264,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1265,
      "agent_id": 12,
      "delay": 15.005,
      "onscreen_delay": 0,
      "typing_delay": 15.005,
      "typing_duration": 15.005,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1266,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1267,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1268,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 2.416,
      "typing_delay": 8.583,
      "typing_duration": 8.583,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1269,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1270,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1271,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1272,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1273,
      "agent_id": 12,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1274,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1275,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1276,
      "agent_id": 15,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1277,
      "agent_id": 12,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1278,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1279,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1280,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1281,
      "agent_id": 12,
      "delay": 11.003,
      "onscreen_delay": 5.93,
      "typing_delay": 5.073,
      "typing_duration": 5.073,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1282,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1283,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1284,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1285,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1286,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1287,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1288,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 4.461,
      "typing_delay": 6.539,
      "typing_duration": 6.539,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1289,
      "agent_id": 12,
      "delay": 6.998,
      "onscreen_delay": 5.716,
      "typing_delay": 1.282,
      "typing_duration": 9.985,
      "wpm": 68,
      "message": "ก่อนอื่นนะคะ ก็คือทุกคนจะต้องเขียนอีเมลตัวเอง"
    },
    {
      "message_id": 1290,
      "agent_id": 13,
      "delay": 5.983,
      "onscreen_delay": 5.358,
      "typing_delay": 0.625,
      "typing_duration": 11.712,
      "wpm": 35,
      "message": "เสียก่อน อีเมลตัวเอง แล้วก็"
    },
    {
      "message_id": 1291,
      "agent_id": 14,
      "delay": 7.71,
      "onscreen_delay": 7.676,
      "typing_delay": 0.034,
      "typing_duration": 6.986,
      "wpm": 79,
      "message": "กำหนด Password ของตัวเองไว้ก่อน 1 อัน "
    },
    {
      "message_id": 1292,
      "agent_id": 15,
      "delay": 4.461,
      "onscreen_delay": 0,
      "typing_delay": 4.461,
      "typing_duration": 4.461,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1293,
      "agent_id": 12,
      "delay": 3.953,
      "onscreen_delay": 0,
      "typing_delay": 3.953,
      "typing_duration": 5.747,
      "wpm": 21,
      "message": "มีใครยัง"
    },
    {
      "message_id": 1294,
      "agent_id": 13,
      "delay": 4.212,
      "onscreen_delay": 0,
      "typing_delay": 4.212,
      "typing_duration": 10.787,
      "wpm": 39,
      "message": "ยังกรอกไม่เสร็จไหม ยกมือนะคะ "
    },
    {
      "message_id": 1295,
      "agent_id": 14,
      "delay": 6.786,
      "onscreen_delay": 6.299,
      "typing_delay": 0.487,
      "typing_duration": 9.727,
      "wpm": 26,
      "message": "เดี๋ยวจะถามดู ไม่ "
    },
    {
      "message_id": 1296,
      "agent_id": 15,
      "delay": 5.724,
      "onscreen_delay": 3.176,
      "typing_delay": 2.548,
      "typing_duration": 14.495,
      "wpm": 33,
      "message": "ไอ้ตรงที่อยู่ใบกำกับภาษีมันก็คือ "
    },
    {
      "message_id": 1297,
      "agent_id": 12,
      "delay": 10.495,
      "onscreen_delay": 8.602,
      "typing_delay": 1.893,
      "typing_duration": 4.639,
      "wpm": 36,
      "message": "ก็คือของเรา "
    },
    {
      "message_id": 1298,
      "agent_id": 13,
      "delay": 15.005,
      "onscreen_delay": 0,
      "typing_delay": 15.005,
      "typing_duration": 15.005,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1299,
      "agent_id": 14,
      "delay": 11.005,
      "onscreen_delay": 6.362,
      "typing_delay": 4.643,
      "typing_duration": 5.589,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1300,
      "agent_id": 15,
      "delay": 7.004,
      "onscreen_delay": 6.708,
      "typing_delay": 0.296,
      "typing_duration": 14.477,
      "wpm": 47,
      "message": "ตอนนี้ที่อยากได้ ก็คือส่วนของอีเมลกับรหัสผ่าน "
    },
    {
      "message_id": 1301,
      "agent_id": 12,
      "delay": 10.476,
      "onscreen_delay": 9.322,
      "typing_delay": 1.154,
      "typing_duration": 5.603,
      "wpm": 62,
      "message": "เดี๋ยวค่อยไปส่วนอื่นต่อ "
    },
    {
      "message_id": 1302,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1303,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1304,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 10.052,
      "typing_delay": 0.948,
      "typing_duration": 12.305,
      "wpm": 35,
      "message": "โอ.เค. ไหม บัดดี้เข้าใจแล้วนะ "
    },
    {
      "message_id": 1305,
      "agent_id": 12,
      "delay": 8.303,
      "onscreen_delay": 7.152,
      "typing_delay": 1.151,
      "typing_duration": 14.006,
      "wpm": 44,
      "message": "เพราะฉะนั้น ทุกคนน่าจะมีอีเมลกับพาสเวิร์ด"
    },
    {
      "message_id": 1306,
      "agent_id": 13,
      "delay": 9.992,
      "onscreen_delay": 8.846,
      "typing_delay": 1.146,
      "typing_duration": 6.449,
      "wpm": 67,
      "message": "ของตัวเองแล้วนะคะ แล้วสิ่งที่"
    },
    {
      "message_id": 1307,
      "agent_id": 14,
      "delay": 5.991,
      "onscreen_delay": 5.987,
      "typing_delay": 0.004,
      "typing_duration": 8.924,
      "wpm": 77,
      "message": "จะต้องทำก็คือเอาอีเมลตัวเองสลับกับเพื่อนข้าง ๆ "
    },
    {
      "message_id": 1308,
      "agent_id": 15,
      "delay": 4.923,
      "onscreen_delay": 4.056,
      "typing_delay": 0.867,
      "typing_duration": 7.542,
      "wpm": 54,
      "message": "เปลี่ยนให้เขากรอกข้อมูลนะคะ "
    },
    {
      "message_id": 1309,
      "agent_id": 12,
      "delay": 4.445,
      "onscreen_delay": 0,
      "typing_delay": 4.445,
      "typing_duration": 7.211,
      "wpm": 6,
      "message": "เอา"
    },
    {
      "message_id": 1310,
      "agent_id": 13,
      "delay": 3.21,
      "onscreen_delay": 2.367,
      "typing_delay": 0.843,
      "typing_duration": 9.639,
      "wpm": 58,
      "message": "อีเมลไปให้เพื่อน แล้วไปเอาของเพื่อนมา "
    },
    {
      "message_id": 1311,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1312,
      "agent_id": 15,
      "delay": 10.997,
      "onscreen_delay": 9.439,
      "typing_delay": 1.558,
      "typing_duration": 13.366,
      "wpm": 35,
      "message": "ก็คือตรงข้อมูลนี้ ก็คือเอาอีเมล"
    },
    {
      "message_id": 1313,
      "agent_id": 12,
      "delay": 9.365,
      "onscreen_delay": 8.87,
      "typing_delay": 0.495,
      "typing_duration": 12.479,
      "wpm": 29,
      "message": "ที่ได้จากเพื่อนใส่เข้าไป"
    },
    {
      "message_id": 1314,
      "agent_id": 13,
      "delay": 8.477,
      "onscreen_delay": 7.812,
      "typing_delay": 0.665,
      "typing_duration": 15,
      "wpm": 33,
      "message": "เห็นไหมคะ ตรงข้อมูลสมาชิก 3 ช้่อง "
    },
    {
      "message_id": 1315,
      "agent_id": 14,
      "delay": 10.998,
      "onscreen_delay": 10.957,
      "typing_delay": 0.041,
      "typing_duration": 4.904,
      "wpm": 28,
      "message": "3 ช่องแรก "
    },
    {
      "message_id": 1316,
      "agent_id": 15,
      "delay": 6.997,
      "onscreen_delay": 6.788,
      "typing_delay": 0.209,
      "typing_duration": 11.186,
      "wpm": 46,
      "message": "เอาอีเมลของเพื่อนที่เพื่อนเขียนน่ะ "
    },
    {
      "message_id": 1317,
      "agent_id": 12,
      "delay": 7.185,
      "onscreen_delay": 6.686,
      "typing_delay": 0.499,
      "typing_duration": 6.947,
      "wpm": 63,
      "message": "เอามาเปลี่ยนให้กรอกเข้าไปนะคะ "
    },
    {
      "message_id": 1318,
      "agent_id": 13,
      "delay": 3.176,
      "onscreen_delay": 2.834,
      "typing_delay": 0.342,
      "typing_duration": 4.402,
      "wpm": 31,
      "message": "ใน 3 ช่อง "
    },
    {
      "message_id": 1319,
      "agent_id": 14,
      "delay": 1.461,
      "onscreen_delay": 0,
      "typing_delay": 1.461,
      "typing_duration": 5.438,
      "wpm": 41,
      "message": "เอามายืมคนหนึ่ง "
    },
    {
      "message_id": 1320,
      "agent_id": 15,
      "delay": 4.145,
      "onscreen_delay": 0,
      "typing_delay": 4.145,
      "typing_duration": 13.706,
      "wpm": 18,
      "message": "กรอกให้เสร็จก่อน"
    },
    {
      "message_id": 1321,
      "agent_id": 12,
      "delay": 9.706,
      "onscreen_delay": 8.937,
      "typing_delay": 0.769,
      "typing_duration": 5.208,
      "wpm": 49,
      "message": "แล้วค่อยส่งให้แม่ "
    },
    {
      "message_id": 1322,
      "agent_id": 13,
      "delay": 5.705,
      "onscreen_delay": 1.537,
      "typing_delay": 4.168,
      "typing_duration": 9.856,
      "wpm": 24,
      "message": "ตรงส่วนนี้ ก็คือ"
    },
    {
      "message_id": 1323,
      "agent_id": 14,
      "delay": 5.855,
      "onscreen_delay": 5.477,
      "typing_delay": 0.378,
      "typing_duration": 7.731,
      "wpm": 81,
      "message": "เราใช้อีเมลกับรหัสผ่านเพื่อนนะคะ เพื่อกรอก "
    },
    {
      "message_id": 1324,
      "agent_id": 15,
      "delay": 3.729,
      "onscreen_delay": 1.513,
      "typing_delay": 2.216,
      "typing_duration": 14.571,
      "wpm": 30,
      "message": "ก็คือตอนนี้เพื่อนจะเป็นสมาชิก"
    },
    {
      "message_id": 1325,
      "agent_id": 12,
      "delay": 10.571,
      "onscreen_delay": 10.304,
      "typing_delay": 0.267,
      "typing_duration": 10.004,
      "wpm": 78,
      "message": "ของเราแล้ว แต่เราเอามากรอกให้เองไง เพื่อนไม่ต้องกรอก "
    },
    {
      "message_id": 1326,
      "agent_id": 13,
      "delay": 6.57,
      "onscreen_delay": 4.71,
      "typing_delay": 1.86,
      "typing_duration": 10.748,
      "wpm": 50,
      "message": "เพราะระบบมันไม่เปิดให้สมัคร นึกออกนะ "
    },
    {
      "message_id": 1327,
      "agent_id": 14,
      "delay": 6.737,
      "onscreen_delay": 6.708,
      "typing_delay": 0.029,
      "typing_duration": 6.221,
      "wpm": 87,
      "message": "เราจะใช้วิธีไปกรอกให้ข้อมูลนี้เองเลย "
    },
    {
      "message_id": 1328,
      "agent_id": 15,
      "delay": 6.008,
      "onscreen_delay": 0,
      "typing_delay": 6.008,
      "typing_duration": 6.008,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1329,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1330,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1331,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1332,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 5.831,
      "typing_delay": 5.167,
      "typing_duration": 5.167,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1333,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1334,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1335,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1336,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1337,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1338,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1339,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1340,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1341,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1342,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1343,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1344,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1345,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1346,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1347,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1348,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1349,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1350,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1351,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1352,
      "agent_id": 15,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1353,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1354,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1355,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1356,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1357,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1358,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1359,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1360,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1361,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1362,
      "agent_id": 13,
      "delay": 10.998,
      "onscreen_delay": 3.416,
      "typing_delay": 7.582,
      "typing_duration": 9.207,
      "wpm": 7,
      "message": "นะคะ "
    },
    {
      "message_id": 1363,
      "agent_id": 14,
      "delay": 6.997,
      "onscreen_delay": 3.868,
      "typing_delay": 3.129,
      "typing_duration": 11.163,
      "wpm": 43,
      "message": "ทุกคนจะมีอีเมลของเพื่อนอยู่ในมือ "
    },
    {
      "message_id": 1364,
      "agent_id": 15,
      "delay": 7.161,
      "onscreen_delay": 6.696,
      "typing_delay": 0.465,
      "typing_duration": 14.533,
      "wpm": 35,
      "message": "ก็คือกรอกอีเมลเพื่อนลงไป ก็คือกรอก "
    },
    {
      "message_id": 1365,
      "agent_id": 12,
      "delay": 10.532,
      "onscreen_delay": 10.224,
      "typing_delay": 0.308,
      "typing_duration": 4.315,
      "wpm": 28,
      "message": "ลงไปนะคะ "
    },
    {
      "message_id": 1366,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1367,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1368,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1369,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1370,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1371,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1372,
      "agent_id": 15,
      "delay": 11.001,
      "onscreen_delay": 6.049,
      "typing_delay": 4.952,
      "typing_duration": 4.952,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1373,
      "agent_id": 12,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1374,
      "agent_id": 13,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1375,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1376,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1377,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1378,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1379,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1380,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 6.059,
      "typing_delay": 4.941,
      "typing_duration": 6.894,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1381,
      "agent_id": 12,
      "delay": 6.999,
      "onscreen_delay": 5.941,
      "typing_delay": 1.058,
      "typing_duration": 11.172,
      "wpm": 56,
      "message": "เมื่อใครกรอกส่วนของอีเมลพาสเวิร์ดเสร็จนะคะ "
    },
    {
      "message_id": 1382,
      "agent_id": 13,
      "delay": 7.171,
      "onscreen_delay": 6.606,
      "typing_delay": 0.565,
      "typing_duration": 12.566,
      "wpm": 32,
      "message": "ในส่วนของชื่อกับเบอร์โทรนี่ "
    },
    {
      "message_id": 1383,
      "agent_id": 14,
      "delay": 8.565,
      "onscreen_delay": 8.402,
      "typing_delay": 0.163,
      "typing_duration": 12.512,
      "wpm": 66,
      "message": "ส่วนนี้ คือ ชื่อเพื่อนน่ะค่ะ ชื่อเพื่อนที่เราเอาอีเมลมา "
    },
    {
      "message_id": 1384,
      "agent_id": 15,
      "delay": 8.511,
      "onscreen_delay": 3.534,
      "typing_delay": 4.977,
      "typing_duration": 4.977,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1385,
      "agent_id": 12,
      "delay": 4.691,
      "onscreen_delay": 0,
      "typing_delay": 4.691,
      "typing_duration": 7.769,
      "wpm": 33,
      "message": "ไม่ต้องใส่นามสกุล"
    },
    {
      "message_id": 1386,
      "agent_id": 13,
      "delay": 3.768,
      "onscreen_delay": 2.527,
      "typing_delay": 1.241,
      "typing_duration": 14.322,
      "wpm": 34,
      "message": "ก็ได้ เบอร์โทรไม่รู้ ก็สามารถใส่"
    },
    {
      "message_id": 1387,
      "agent_id": 14,
      "delay": 10.32,
      "onscreen_delay": 10.218,
      "typing_delay": 0.102,
      "typing_duration": 7.723,
      "wpm": 43,
      "message": "มั่ว ๆ ก็ได้ ให้มันครบ "
    },
    {
      "message_id": 1388,
      "agent_id": 15,
      "delay": 6.32,
      "onscreen_delay": 4.412,
      "typing_delay": 1.908,
      "typing_duration": 13.974,
      "wpm": 12,
      "message": "รูปใส่ก็ได้"
    },
    {
      "message_id": 1389,
      "agent_id": 12,
      "delay": 9.973,
      "onscreen_delay": 8.513,
      "typing_delay": 1.46,
      "typing_duration": 6.564,
      "wpm": 50,
      "message": "ไม่ใส่ก็ได้ ก็เลือกเพศ"
    },
    {
      "message_id": 1390,
      "agent_id": 13,
      "delay": 5.966,
      "onscreen_delay": 5.187,
      "typing_delay": 0.779,
      "typing_duration": 6.623,
      "wpm": 36,
      "message": "วัน เดือน ปีเกิด "
    },
    {
      "message_id": 1391,
      "agent_id": 14,
      "delay": 2.622,
      "onscreen_delay": 1.144,
      "typing_delay": 1.478,
      "typing_duration": 8.809,
      "wpm": 39,
      "message": "เลขบัตรประชาชนใส่มั่ว ๆ "
    },
    {
      "message_id": 1392,
      "agent_id": 15,
      "delay": 4.808,
      "onscreen_delay": 4.411,
      "typing_delay": 0.397,
      "typing_duration": 7.795,
      "wpm": 40,
      "message": "ได้นะคะ 13 หลัก ใส่ไป "
    },
    {
      "message_id": 1393,
      "agent_id": 12,
      "delay": 3.794,
      "onscreen_delay": 2.039,
      "typing_delay": 1.755,
      "typing_duration": 6.913,
      "wpm": 43,
      "message": "เพราะมันไม่ได้บังคับ "
    },
    {
      "message_id": 1394,
      "agent_id": 13,
      "delay": 2.913,
      "onscreen_delay": 1.43,
      "typing_delay": 1.483,
      "typing_duration": 11.092,
      "wpm": 38,
      "message": "ที่อยู่จัดส่งนี่ ก็ใส่มั่ว ๆ "
    },
    {
      "message_id": 1395,
      "agent_id": 14,
      "delay": 7.08,
      "onscreen_delay": 6.151,
      "typing_delay": 0.929,
      "typing_duration": 10.411,
      "wpm": 61,
      "message": "ก็คือที่อยู่จัดส่ง ก็คือส่งไปให้ลูกค้านะคะ "
    },
    {
      "message_id": 1396,
      "agent_id": 15,
      "delay": 6.398,
      "onscreen_delay": 6.009,
      "typing_delay": 0.389,
      "typing_duration": 13.001,
      "wpm": 39,
      "message": "ก็คือชื่อของผู้รับ ก็คือชื่อลูกค้า "
    },
    {
      "message_id": 1397,
      "agent_id": 12,
      "delay": 8.99,
      "onscreen_delay": 4.629,
      "typing_delay": 4.361,
      "typing_duration": 10.848,
      "wpm": 12,
      "message": "เบอร์โทร. "
    },
    {
      "message_id": 1398,
      "agent_id": 13,
      "delay": 6.846,
      "onscreen_delay": 3.081,
      "typing_delay": 3.765,
      "typing_duration": 9.102,
      "wpm": 21,
      "message": "ใส่ไปจนครบ... "
    },
    {
      "message_id": 1399,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1400,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 10.385,
      "typing_delay": 0.615,
      "typing_duration": 10.042,
      "wpm": 48,
      "message": "ที่อยู่ก็ใส่ไปเลย ใส่อะไรไปก็ได้ "
    },
    {
      "message_id": 1401,
      "agent_id": 12,
      "delay": 6.998,
      "onscreen_delay": 5.087,
      "typing_delay": 1.911,
      "typing_duration": 9.197,
      "wpm": 31,
      "message": "ประเทศ รหัสไปรษณีย์ "
    },
    {
      "message_id": 1402,
      "agent_id": 13,
      "delay": 5.197,
      "onscreen_delay": 0.386,
      "typing_delay": 4.811,
      "typing_duration": 11.789,
      "wpm": 17,
      "message": "ใส่มั่วได้เลย "
    },
    {
      "message_id": 1403,
      "agent_id": 14,
      "delay": 7.788,
      "onscreen_delay": 5.183,
      "typing_delay": 2.605,
      "typing_duration": 8.232,
      "wpm": 56,
      "message": "เพราะเราไม่ได้ส่งจริง นึกออกไหม "
    },
    {
      "message_id": 1404,
      "agent_id": 15,
      "delay": 4.229,
      "onscreen_delay": 4.122,
      "typing_delay": 0.107,
      "typing_duration": 6.773,
      "wpm": 35,
      "message": "เราแค่ทดลอง ทดลอ"
    },
    {
      "message_id": 1405,
      "agent_id": 12,
      "delay": 4.743,
      "onscreen_delay": 0,
      "typing_delay": 4.743,
      "typing_duration": 5.562,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1406,
      "agent_id": 13,
      "delay": 1.562,
      "onscreen_delay": 0.228,
      "typing_delay": 1.334,
      "typing_duration": 6.541,
      "wpm": 41,
      "message": "เลือกมั่ว ๆ ได้เลย "
    },
    {
      "message_id": 1407,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1408,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 1.448,
      "typing_delay": 9.55,
      "typing_duration": 9.55,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1409,
      "agent_id": 12,
      "delay": 6.998,
      "onscreen_delay": 2.268,
      "typing_delay": 4.73,
      "typing_duration": 7.503,
      "wpm": 20,
      "message": "ขอนแก่นนี่ "
    },
    {
      "message_id": 1410,
      "agent_id": 13,
      "delay": 3.501,
      "onscreen_delay": 2.685,
      "typing_delay": 0.816,
      "typing_duration": 6.51,
      "wpm": 41,
      "message": "รหัสไปรษณีย์อะไรนะ "
    },
    {
      "message_id": 1411,
      "agent_id": 14,
      "delay": 2.509,
      "onscreen_delay": 0.919,
      "typing_delay": 1.59,
      "typing_duration": 8.873,
      "wpm": 8,
      "message": "40000 "
    },
    {
      "message_id": 1412,
      "agent_id": 15,
      "delay": 4.872,
      "onscreen_delay": 3.454,
      "typing_delay": 1.418,
      "typing_duration": 12.522,
      "wpm": 47,
      "message": "ขึ้นมานะคะ ให้เลือก เห็นหรือเปล่า ก็คือ"
    },
    {
      "message_id": 1413,
      "agent_id": 12,
      "delay": 8.52,
      "onscreen_delay": 5.657,
      "typing_delay": 2.863,
      "typing_duration": 6.472,
      "wpm": 21,
      "message": "ถ้าเรารู้"
    },
    {
      "message_id": 1414,
      "agent_id": 13,
      "delay": 4.52,
      "onscreen_delay": 4.051,
      "typing_delay": 0.469,
      "typing_duration": 13.435,
      "wpm": 40,
      "message": "ไอ้รหัสไปรษณีย์หลักน่ะค่ะ ก็เลือกได้ "
    },
    {
      "message_id": 1415,
      "agent_id": 14,
      "delay": 9.435,
      "onscreen_delay": 9.327,
      "typing_delay": 0.108,
      "typing_duration": 7.782,
      "wpm": 60,
      "message": "อย่างนี้นะคะ ใส่ไป ทีนี้ที่อยู่"
    },
    {
      "message_id": 1416,
      "agent_id": 15,
      "delay": 5.434,
      "onscreen_delay": 4.744,
      "typing_delay": 0.69,
      "typing_duration": 13.631,
      "wpm": 54,
      "message": "ใบกำกับภาษี ที่ทุกคนถามกัน ก็คือที่อยู่ของร้านค้า"
    },
    {
      "message_id": 1417,
      "agent_id": 12,
      "delay": 9.627,
      "onscreen_delay": 7.353,
      "typing_delay": 2.274,
      "typing_duration": 7.693,
      "wpm": 45,
      "message": "นะคะ ก็คือที่อยู่ของเรา "
    },
    {
      "message_id": 1418,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1419,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1420,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 6.369,
      "typing_delay": 4.631,
      "typing_duration": 4.631,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1421,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1422,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1423,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1424,
      "agent_id": 15,
      "delay": 11.002,
      "onscreen_delay": 6.387,
      "typing_delay": 4.615,
      "typing_duration": 4.615,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1425,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1426,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1427,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1428,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1429,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1430,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1431,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1432,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 7.221,
      "typing_delay": 3.777,
      "typing_duration": 7.529,
      "wpm": 14,
      "message": "เห็นไหม "
    },
    {
      "message_id": 1433,
      "agent_id": 12,
      "delay": 6.997,
      "onscreen_delay": 4.22,
      "typing_delay": 2.777,
      "typing_duration": 5.76,
      "wpm": 23,
      "message": "สังเกตว่า"
    },
    {
      "message_id": 1434,
      "agent_id": 13,
      "delay": 2.995,
      "onscreen_delay": 2.741,
      "typing_delay": 0.254,
      "typing_duration": 11.016,
      "wpm": 38,
      "message": "เมื่อสมัครเสร็จเรียบร้อยนะคะ "
    },
    {
      "message_id": 1435,
      "agent_id": 14,
      "delay": 7.015,
      "onscreen_delay": 6.948,
      "typing_delay": 0.067,
      "typing_duration": 5.563,
      "wpm": 81,
      "message": "ข้อมูลสมาชิกจะขึ้นมา เห็นไหมคะ "
    },
    {
      "message_id": 1436,
      "agent_id": 15,
      "delay": 3.013,
      "onscreen_delay": 2.193,
      "typing_delay": 0.82,
      "typing_duration": 10.595,
      "wpm": 52,
      "message": "ก็คือเราก็จะมีเพื่อนเป็นสมาชิกเราแล้ว "
    },
    {
      "message_id": 1437,
      "agent_id": 12,
      "delay": 6.595,
      "onscreen_delay": 4.834,
      "typing_delay": 1.761,
      "typing_duration": 6.851,
      "wpm": 59,
      "message": "เดี๋ยวเราจะเอาไว้เวลาเพื่อน"
    },
    {
      "message_id": 1438,
      "agent_id": 13,
      "delay": 2.85,
      "onscreen_delay": 1.972,
      "typing_delay": 0.878,
      "typing_duration": 15,
      "wpm": 34,
      "message": "ทดลอง ตอนร้านค้าเราเสร็จ ให้เพื่อน"
    },
    {
      "message_id": 1439,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 10.758,
      "typing_delay": 0.242,
      "typing_duration": 8.864,
      "wpm": 73,
      "message": "เข้ามาสั่งซื้อของนะ เพราะฉะนั้นสิ่งที่ทุกคน"
    },
    {
      "message_id": 1440,
      "agent_id": 15,
      "delay": 6.999,
      "onscreen_delay": 6.648,
      "typing_delay": 0.351,
      "typing_duration": 14.777,
      "wpm": 48,
      "message": "จะต้องมี ก็คืออย่างน้อยจะต้องมีเพื่อนเป็นสมาชิก "
    },
    {
      "message_id": 1441,
      "agent_id": 12,
      "delay": 10.775,
      "onscreen_delay": 9.355,
      "typing_delay": 1.42,
      "typing_duration": 7.168,
      "wpm": 25,
      "message": "สัก 2 คนนะคะ "
    },
    {
      "message_id": 1442,
      "agent_id": 13,
      "delay": 6.774,
      "onscreen_delay": 6.749,
      "typing_delay": 0.025,
      "typing_duration": 13.786,
      "wpm": 51,
      "message": "ให้เพื่อนสมัครเพิ่มให้นะคะ ไม่ใช้ให้เพื่อนสมัคร"
    },
    {
      "message_id": 1443,
      "agent_id": 14,
      "delay": 9.786,
      "onscreen_delay": 9.36,
      "typing_delay": 0.426,
      "typing_duration": 8.563,
      "wpm": 60,
      "message": "เพิ่มให้ ไปขออีเมลเพื่อนมาอีก 1 คน "
    },
    {
      "message_id": 1444,
      "agent_id": 15,
      "delay": 5.781,
      "onscreen_delay": 5.275,
      "typing_delay": 0.506,
      "typing_duration": 13.905,
      "wpm": 45,
      "message": "ให้ได้สมาชิกอย่างน้อย 2 คน เข้าใจหรือเปล่า "
    },
    {
      "message_id": 1445,
      "agent_id": 12,
      "delay": 9.904,
      "onscreen_delay": 7.092,
      "typing_delay": 2.812,
      "typing_duration": 8.408,
      "wpm": 16,
      "message": "ไปสลับกับ"
    },
    {
      "message_id": 1446,
      "agent_id": 13,
      "delay": 5.903,
      "onscreen_delay": 5.753,
      "typing_delay": 0.15,
      "typing_duration": 11.505,
      "wpm": 55,
      "message": "สลับกับไอ้นี่ กับเพื่อนคนอื่นนะคะ ให้สมัคร"
    },
    {
      "message_id": 1447,
      "agent_id": 14,
      "delay": 7.505,
      "onscreen_delay": 7.051,
      "typing_delay": 0.454,
      "typing_duration": 9.052,
      "wpm": 70,
      "message": "สมาชิกเพิ่ม เพราะฉะนั้นทุกคนให้เพิ่มสมาชิก"
    },
    {
      "message_id": 1448,
      "agent_id": 15,
      "delay": 5.051,
      "onscreen_delay": 5.021,
      "typing_delay": 0.03,
      "typing_duration": 14.909,
      "wpm": 32,
      "message": "เข้าไปอีก 1 คน ไปขออีเมลเพื่อนมา "
    },
    {
      "message_id": 1449,
      "agent_id": 12,
      "delay": 10.908,
      "onscreen_delay": 10.136,
      "typing_delay": 0.772,
      "typing_duration": 14.199,
      "wpm": 26,
      "message": "นอกจากเพื่อนที่อยู่ข้าง ๆ "
    },
    {
      "message_id": 1450,
      "agent_id": 13,
      "delay": 10.199,
      "onscreen_delay": 9.419,
      "typing_delay": 0.78,
      "typing_duration": 8.983,
      "wpm": 52,
      "message": "ไปขอของเพื่อน เอากับเพื่อนมาอีก "
    },
    {
      "message_id": 1451,
      "agent_id": 14,
      "delay": 6.199,
      "onscreen_delay": 5.798,
      "typing_delay": 0.401,
      "typing_duration": 11.61,
      "wpm": 35,
      "message": "1 อัน แล้วก็คลิกเพิ่มเข้าไป "
    },
    {
      "message_id": 1452,
      "agent_id": 15,
      "delay": 7.609,
      "onscreen_delay": 7.153,
      "typing_delay": 0.456,
      "typing_duration": 8.316,
      "wpm": 34,
      "message": "คลิกเพิ่มเข้าไปนะคะ "
    },
    {
      "message_id": 1453,
      "agent_id": 12,
      "delay": 4.315,
      "onscreen_delay": 3.607,
      "typing_delay": 0.708,
      "typing_duration": 14.235,
      "wpm": 41,
      "message": "ก็กรอกเหมือนเดิมนะ ไปเอาของเพื่อนมากรอก"
    },
    {
      "message_id": 1454,
      "agent_id": 13,
      "delay": 10.225,
      "onscreen_delay": 9.475,
      "typing_delay": 0.75,
      "typing_duration": 15.001,
      "wpm": 42,
      "message": "แล้วก็กรอกเข้าไปเหมือนเดิมนะคะ เราจะต้องได"
    },
    {
      "message_id": 1455,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 10.878,
      "typing_delay": 0.122,
      "typing_duration": 5.02,
      "wpm": 93,
      "message": "ลูกค้าเราจะต้องมีอย่างน้อย 2 คน "
    },
    {
      "message_id": 1456,
      "agent_id": 15,
      "delay": 7,
      "onscreen_delay": 2.313,
      "typing_delay": 4.687,
      "typing_duration": 4.687,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1457,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1458,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1459,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1460,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 6.181,
      "typing_delay": 4.818,
      "typing_duration": 4.818,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1461,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1462,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1463,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1464,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 4.574,
      "typing_delay": 6.426,
      "typing_duration": 6.426,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1465,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1466,
      "agent_id": 13,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1467,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1468,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1469,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1470,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1471,
      "agent_id": 14,
      "delay": 15.005,
      "onscreen_delay": 0,
      "typing_delay": 15.005,
      "typing_duration": 15.005,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1472,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1473,
      "agent_id": 12,
      "delay": 11,
      "onscreen_delay": 2.459,
      "typing_delay": 8.541,
      "typing_duration": 8.541,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1474,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1475,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1476,
      "agent_id": 15,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1477,
      "agent_id": 12,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1478,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1479,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1480,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1481,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1482,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1483,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1484,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1485,
      "agent_id": 12,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1486,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1487,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1488,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1489,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1490,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1491,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1492,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1493,
      "agent_id": 12,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1494,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1495,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1496,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1497,
      "agent_id": 12,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1498,
      "agent_id": 13,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1499,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1500,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1501,
      "agent_id": 12,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1502,
      "agent_id": 13,
      "delay": 15.005,
      "onscreen_delay": 0,
      "typing_delay": 15.005,
      "typing_duration": 15.005,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1503,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1504,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1505,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1506,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1507,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1508,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1509,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1510,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1511,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1512,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1513,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1514,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1515,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1516,
      "agent_id": 15,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1517,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1518,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1519,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1520,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1521,
      "agent_id": 12,
      "delay": 12.552,
      "onscreen_delay": 0,
      "typing_delay": 12.552,
      "typing_duration": 12.552,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1522,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1523,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 8.493,
      "typing_delay": 2.507,
      "typing_duration": 11.034,
      "wpm": 48,
      "message": "ทุกคนต้องมีสมาชิกอย่างน้อย 2 คนนะคะ "
    },
    {
      "message_id": 1524,
      "agent_id": 15,
      "delay": 7.032,
      "onscreen_delay": 6.554,
      "typing_delay": 0.478,
      "typing_duration": 13.875,
      "wpm": 50,
      "message": "ใครยังไม่ครบ เดี๋ยวจะไปเดินดู เปิดให้ดูด้วยว่า"
    },
    {
      "message_id": 1525,
      "agent_id": 12,
      "delay": 9.875,
      "onscreen_delay": 8.088,
      "typing_delay": 1.787,
      "typing_duration": 10.051,
      "wpm": 49,
      "message": "นี่ ตรงเมื่อเพิ่มสมาชิกเข้าไปแล้ว"
    },
    {
      "message_id": 1526,
      "agent_id": 13,
      "delay": 6.05,
      "onscreen_delay": 5.251,
      "typing_delay": 0.799,
      "typing_duration": 12.047,
      "wpm": 21,
      "message": "นะคะ ข้อมูลสมาชิก"
    },
    {
      "message_id": 1527,
      "agent_id": 14,
      "delay": 8.045,
      "onscreen_delay": 6.099,
      "typing_delay": 1.946,
      "typing_duration": 12.838,
      "wpm": 44,
      "message": "ต้องมี 2 ไม่ใช่มีแค่ 1 อัน เพราะฉะนั้น"
    },
    {
      "message_id": 1528,
      "agent_id": 15,
      "delay": 8.838,
      "onscreen_delay": 8.735,
      "typing_delay": 0.103,
      "typing_duration": 11.536,
      "wpm": 56,
      "message": "ใครที่เพิ่มมีอันเดียว หันไปหาเพื่อนข้างหลัง "
    },
    {
      "message_id": 1529,
      "agent_id": 12,
      "delay": 7.536,
      "onscreen_delay": 5.371,
      "typing_delay": 2.165,
      "typing_duration": 5.088,
      "wpm": 38,
      "message": "แล้วส่งให้เขา"
    },
    {
      "message_id": 1530,
      "agent_id": 13,
      "delay": 3.536,
      "onscreen_delay": 2.104,
      "typing_delay": 1.432,
      "typing_duration": 15,
      "wpm": 27,
      "message": "ส่งให้เขา ส่งกระดาษที่มีอีเ"
    },
    {
      "message_id": 1531,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 10.697,
      "typing_delay": 0.303,
      "typing_duration": 13.902,
      "wpm": 65,
      "message": "ที่ตัวเองถือน่ะให้เพื่อน แล้วเอาของเพื่อนน่ะมาสลับกัน บอกเขา "
    },
    {
      "message_id": 1532,
      "agent_id": 15,
      "delay": 9.901,
      "onscreen_delay": 9.761,
      "typing_delay": 0.14,
      "typing_duration": 12.511,
      "wpm": 54,
      "message": "เปลี่ยนกัน จะได้มีเพิ่มนะคะ มีสมาชิกเพิ่มนะคะ "
    },
    {
      "message_id": 1533,
      "agent_id": 12,
      "delay": 8.51,
      "onscreen_delay": 7.959,
      "typing_delay": 0.551,
      "typing_duration": 6.838,
      "wpm": 79,
      "message": "แล้วก็กรอกข้อมูลในส่วนอื่นเหมือนเดิม "
    },
    {
      "message_id": 1534,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1535,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1536,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1537,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1538,
      "agent_id": 13,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1539,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1540,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1541,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1542,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1543,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1544,
      "agent_id": 15,
      "delay": 11.189,
      "onscreen_delay": 0,
      "typing_delay": 11.189,
      "typing_duration": 11.189,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1545,
      "agent_id": 12,
      "delay": 12.753,
      "onscreen_delay": 0,
      "typing_delay": 12.753,
      "typing_duration": 12.753,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1546,
      "agent_id": 13,
      "delay": 8.751,
      "onscreen_delay": 5.028,
      "typing_delay": 3.723,
      "typing_duration": 10.44,
      "wpm": 36,
      "message": "บางคนเมื่อกี้เดินไปดูนะคะ "
    },
    {
      "message_id": 1547,
      "agent_id": 14,
      "delay": 6.437,
      "onscreen_delay": 5.615,
      "typing_delay": 0.822,
      "typing_duration": 7.758,
      "wpm": 44,
      "message": "ก็คือพอตอนเพิ่มเสร็จน่ะ "
    },
    {
      "message_id": 1548,
      "agent_id": 15,
      "delay": 3.758,
      "onscreen_delay": 2.152,
      "typing_delay": 1.606,
      "typing_duration": 12.234,
      "wpm": 34,
      "message": "อย่าลืมเช็ก มันมีด้านล่าวให้"
    },
    {
      "message_id": 1549,
      "agent_id": 12,
      "delay": 8.231,
      "onscreen_delay": 7.498,
      "typing_delay": 0.733,
      "typing_duration": 10.38,
      "wpm": 64,
      "message": "บันทึกนะคะ ข้อมูลสมาชิกจะไม่ขึ้นนะ อย่าลืมนะ "
    },
    {
      "message_id": 1550,
      "agent_id": 13,
      "delay": 6.38,
      "onscreen_delay": 0.198,
      "typing_delay": 6.182,
      "typing_duration": 12.698,
      "wpm": 7,
      "message": "ต้องดู"
    },
    {
      "message_id": 1551,
      "agent_id": 14,
      "delay": 8.696,
      "onscreen_delay": 8.395,
      "typing_delay": 0.301,
      "typing_duration": 13.157,
      "wpm": 56,
      "message": "ให้สุดหน้าเลย หน้าสุดท้ายน่ะ จะมีบอกให้บันทึกด้วย "
    },
    {
      "message_id": 1552,
      "agent_id": 15,
      "delay": 9.156,
      "onscreen_delay": 8.176,
      "typing_delay": 0.98,
      "typing_duration": 13.466,
      "wpm": 47,
      "message": "ถ้าใครยังไม่กดบันทึก ข้อมูลเพื่อนจะไม่ขึ้น "
    },
    {
      "message_id": 1553,
      "agent_id": 12,
      "delay": 9.466,
      "onscreen_delay": 7.344,
      "typing_delay": 2.122,
      "typing_duration": 8.394,
      "wpm": 32,
      "message": "เพราะฉะนั้น ใครที่"
    },
    {
      "message_id": 1554,
      "agent_id": 13,
      "delay": 5.464,
      "onscreen_delay": 4.303,
      "typing_delay": 1.161,
      "typing_duration": 13.747,
      "wpm": 59,
      "message": "ว่าตัวเองเสร็จแล้ว ปรากฏเมื่อกี้ไปตรวจ ไม่มีสักชื่อเลย "
    },
    {
      "message_id": 1555,
      "agent_id": 14,
      "delay": 9.746,
      "onscreen_delay": 8.745,
      "typing_delay": 1.001,
      "typing_duration": 9.821,
      "wpm": 27,
      "message": "แก้นะคะ แก้ ทำใหม่ "
    },
    {
      "message_id": 1556,
      "agent_id": 15,
      "delay": 5.821,
      "onscreen_delay": 5.776,
      "typing_delay": 0.045,
      "typing_duration": 14.504,
      "wpm": 44,
      "message": "ไล่ลงไปจนถึงบันทึกนู้น ต้องกดบันทึกด้วยนะคะ "
    },
    {
      "message_id": 1557,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1558,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1559,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1560,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1561,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1562,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1563,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1564,
      "agent_id": 15,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1565,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1566,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1567,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1568,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1569,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1570,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1571,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1572,
      "agent_id": 15,
      "delay": 11.002,
      "onscreen_delay": 3.031,
      "typing_delay": 7.971,
      "typing_duration": 7.971,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1573,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1574,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1575,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1576,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 8.936,
      "typing_delay": 2.062,
      "typing_duration": 7.598,
      "wpm": 28,
      "message": "กรอกให้ครบนะคะ "
    },
    {
      "message_id": 1577,
      "agent_id": 12,
      "delay": 6.993,
      "onscreen_delay": 4.76,
      "typing_delay": 2.233,
      "typing_duration": 5.921,
      "wpm": 48,
      "message": "แล้วอย่าลืมกดบันทึก "
    },
    {
      "message_id": 1578,
      "agent_id": 13,
      "delay": 2.991,
      "onscreen_delay": 2.676,
      "typing_delay": 0.315,
      "typing_duration": 12.364,
      "wpm": 52,
      "message": "ไม่กดบันทึก ไม่ได้ข้อมูลเพื่อน ไม่ได้ข้อมูล"
    },
    {
      "message_id": 1579,
      "agent_id": 14,
      "delay": 8.363,
      "onscreen_delay": 8.232,
      "typing_delay": 0.131,
      "typing_duration": 5.435,
      "wpm": 47,
      "message": "สมาชิกล่ะงานนี้นะ "
    },
    {
      "message_id": 1580,
      "agent_id": 15,
      "delay": 4.558,
      "onscreen_delay": 0,
      "typing_delay": 4.558,
      "typing_duration": 4.558,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1581,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1582,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1583,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
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      "message": "ยุ้ย ๆ นี่"
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      "message": "ให้เพื่อนเขียนให้ก็ได้"
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      "message": "วันเกิดเพื่อน หรือใส่เข้าไปมั่ว ๆ ก็ได้ "
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      "message": "เพราะเป็นกรอก แค่ทดลองกรอก"
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      "message": "เราทดลองระบบสมาชิกเราเฉย ๆ เพราะฉะนั้น"
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      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1759,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1760,
      "agent_id": 15,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1761,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1762,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1763,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1764,
      "agent_id": 15,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1765,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1766,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1767,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1768,
      "agent_id": 15,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1769,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1770,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1771,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1772,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1773,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1774,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1775,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1776,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 6.604,
      "typing_delay": 4.396,
      "typing_duration": 4.396,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1777,
      "agent_id": 12,
      "delay": 6.998,
      "onscreen_delay": 1.865,
      "typing_delay": 5.133,
      "typing_duration": 5.133,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1778,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1779,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 4.042,
      "typing_delay": 6.957,
      "typing_duration": 10.429,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1780,
      "agent_id": 15,
      "delay": 6.998,
      "onscreen_delay": 2.513,
      "typing_delay": 4.485,
      "typing_duration": 12.662,
      "wpm": 31,
      "message": "ทุกคนดูพี่ล่าม เดี๋ยวขอถาม "
    },
    {
      "message_id": 1781,
      "agent_id": 12,
      "delay": 8.661,
      "onscreen_delay": 5.298,
      "typing_delay": 3.363,
      "typing_duration": 12.277,
      "wpm": 9,
      "message": "หันมา ๆ "
    },
    {
      "message_id": 1782,
      "agent_id": 13,
      "delay": 8.277,
      "onscreen_delay": 7.095,
      "typing_delay": 1.182,
      "typing_duration": 5.947,
      "wpm": 50,
      "message": "มองพี่ล่ามนะคะ มีใคร"
    },
    {
      "message_id": 1783,
      "agent_id": 14,
      "delay": 4.275,
      "onscreen_delay": 4.023,
      "typing_delay": 0.252,
      "typing_duration": 9.291,
      "wpm": 58,
      "message": "ขอทุนบ้าง ยกมือ ใครขอทุน ได้ยินไหมคะ "
    },
    {
      "message_id": 1784,
      "agent_id": 15,
      "delay": 5.29,
      "onscreen_delay": 3.854,
      "typing_delay": 1.436,
      "typing_duration": 14.742,
      "wpm": 48,
      "message": "ที่ให้ยื่นขอทุนเมื่อสัปดาห์ที่แล้ว ใครขอทุนบ้าง"
    },
    {
      "message_id": 1785,
      "agent_id": 12,
      "delay": 10.74,
      "onscreen_delay": 10.158,
      "typing_delay": 0.582,
      "typing_duration": 6.672,
      "wpm": 31,
      "message": "ยกมือขึ้น ห้วย "
    },
    {
      "message_id": 1786,
      "agent_id": 13,
      "delay": 6.74,
      "onscreen_delay": 4.685,
      "typing_delay": 2.055,
      "typing_duration": 8.869,
      "wpm": 29,
      "message": "ขอหรือเปล่า ขอไหม "
    },
    {
      "message_id": 1787,
      "agent_id": 14,
      "delay": 4.868,
      "onscreen_delay": 3.53,
      "typing_delay": 1.338,
      "typing_duration": 5.501,
      "wpm": 38,
      "message": "ขอทุนหรือเปล่า "
    },
    {
      "message_id": 1788,
      "agent_id": 15,
      "delay": 1.5,
      "onscreen_delay": 0.79,
      "typing_delay": 0.71,
      "typing_duration": 10.773,
      "wpm": 33,
      "message": "ขอทุนการศึกษามีใครขอบ้าง "
    },
    {
      "message_id": 1789,
      "agent_id": 12,
      "delay": 6.772,
      "onscreen_delay": 4.648,
      "typing_delay": 2.124,
      "typing_duration": 6.99,
      "wpm": 52,
      "message": "ใครขอยกมือ กำลังนับจำนวน "
    },
    {
      "message_id": 1790,
      "agent_id": 13,
      "delay": 2.989,
      "onscreen_delay": 0.412,
      "typing_delay": 2.577,
      "typing_duration": 6.449,
      "wpm": 28,
      "message": "ขอไม่ใช่หรือ "
    },
    {
      "message_id": 1791,
      "agent_id": 14,
      "delay": 2.447,
      "onscreen_delay": 1.696,
      "typing_delay": 0.751,
      "typing_duration": 8.264,
      "wpm": 42,
      "message": "ไอ้ยุ้ยไม่ได้ขอหรือ ไอ้"
    },
    {
      "message_id": 1792,
      "agent_id": 15,
      "delay": 4.263,
      "onscreen_delay": 3.232,
      "typing_delay": 1.031,
      "typing_duration": 8.4,
      "wpm": 30,
      "message": "แอนขอทุนหรือเปล่า "
    },
    {
      "message_id": 1793,
      "agent_id": 12,
      "delay": 4.399,
      "onscreen_delay": 2.075,
      "typing_delay": 2.324,
      "typing_duration": 7.606,
      "wpm": 35,
      "message": "ปรายก็ขอไม่ใช่หรือ "
    },
    {
      "message_id": 1794,
      "agent_id": 13,
      "delay": 3.604,
      "onscreen_delay": 1.601,
      "typing_delay": 2.003,
      "typing_duration": 6.626,
      "wpm": 18,
      "message": "เออ นั่น "
    },
    {
      "message_id": 1795,
      "agent_id": 14,
      "delay": 2.626,
      "onscreen_delay": 2.497,
      "typing_delay": 0.129,
      "typing_duration": 11.201,
      "wpm": 59,
      "message": "ไอ้พวกนี้นี่ต้องให้ไล่ทีละคน เอาใหม่ ถามใหม่ "
    },
    {
      "message_id": 1796,
      "agent_id": 15,
      "delay": 7.199,
      "onscreen_delay": 6.6,
      "typing_delay": 0.599,
      "typing_duration": 14.483,
      "wpm": 25,
      "message": "ดูใครที่ยื่นขอทุนสัปดาห์ "
    },
    {
      "message_id": 1797,
      "agent_id": 12,
      "delay": 10.482,
      "onscreen_delay": 10.216,
      "typing_delay": 0.266,
      "typing_duration": 11.202,
      "wpm": 52,
      "message": "สัปดาห์เมื่อกี้ที่แม่ให้ขอนี่ ยกมือขึ้น "
    },
    {
      "message_id": 1798,
      "agent_id": 13,
      "delay": 7.202,
      "onscreen_delay": 6.697,
      "typing_delay": 0.505,
      "typing_duration": 8.559,
      "wpm": 32,
      "message": "จะนับ จะแจ้งยอดเขา "
    },
    {
      "message_id": 1799,
      "agent_id": 14,
      "delay": 4.548,
      "onscreen_delay": 4.044,
      "typing_delay": 0.504,
      "typing_duration": 8.317,
      "wpm": 38,
      "message": "ยกมือดี ๆ หูดีใครบ้าง "
    },
    {
      "message_id": 1800,
      "agent_id": 15,
      "delay": 5.206,
      "onscreen_delay": 0,
      "typing_delay": 5.206,
      "typing_duration": 12.15,
      "wpm": 14,
      "message": "ไม่มาใช่ไหม "
    },
    {
      "message_id": 1801,
      "agent_id": 12,
      "delay": 8.149,
      "onscreen_delay": 5.419,
      "typing_delay": 2.73,
      "typing_duration": 6.966,
      "wpm": 34,
      "message": "ตอนนี้เท่าไรแล้ว "
    },
    {
      "message_id": 1802,
      "agent_id": 13,
      "delay": 4.148,
      "onscreen_delay": 3.683,
      "typing_delay": 0.465,
      "typing_duration": 8.393,
      "wpm": 25,
      "message": "1, 2, 3, 4, 5, "
    },
    {
      "message_id": 1803,
      "agent_id": 14,
      "delay": 4.39,
      "onscreen_delay": 4.023,
      "typing_delay": 0.367,
      "typing_duration": 7.839,
      "wpm": 48,
      "message": "6 ไอ้ 2 คนนี้ไม่ได้ขอหรือ "
    },
    {
      "message_id": 1804,
      "agent_id": 15,
      "delay": 4.997,
      "onscreen_delay": 0,
      "typing_delay": 4.997,
      "typing_duration": 4.997,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1805,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1806,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1807,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1808,
      "agent_id": 15,
      "delay": 10.998,
      "onscreen_delay": 7.679,
      "typing_delay": 3.319,
      "typing_duration": 8.641,
      "wpm": 23,
      "message": "นี่ล่ะ แบนล่ะ"
    },
    {
      "message_id": 1809,
      "agent_id": 12,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1810,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1811,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 7.807,
      "typing_delay": 3.192,
      "typing_duration": 11.29,
      "wpm": 32,
      "message": "ไม่ได้ขอใช่ไหม อย่างนั้น"
    },
    {
      "message_id": 1812,
      "agent_id": 15,
      "delay": 7.288,
      "onscreen_delay": 6.55,
      "typing_delay": 0.738,
      "typing_duration": 8.889,
      "wpm": 27,
      "message": "เป็นกี่คนนะ มี 1 "
    },
    {
      "message_id": 1813,
      "agent_id": 12,
      "delay": 4.888,
      "onscreen_delay": 0.823,
      "typing_delay": 4.065,
      "typing_duration": 10.2,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1814,
      "agent_id": 13,
      "delay": 6.199,
      "onscreen_delay": 5.616,
      "typing_delay": 0.583,
      "typing_duration": 13.468,
      "wpm": 30,
      "message": "โอ.เค. อย่างนั้นก็เป็น 1, 2 "
    },
    {
      "message_id": 1815,
      "agent_id": 14,
      "delay": 9.468,
      "onscreen_delay": 8.481,
      "typing_delay": 0.987,
      "typing_duration": 12.63,
      "wpm": 20,
      "message": "ไอ้ปาย 3 ไอ้มัน 4 "
    },
    {
      "message_id": 1816,
      "agent_id": 15,
      "delay": 8.629,
      "onscreen_delay": 8.118,
      "typing_delay": 0.511,
      "typing_duration": 7.327,
      "wpm": 27,
      "message": "เตย 5 แล้วใคร "
    },
    {
      "message_id": 1817,
      "agent_id": 12,
      "delay": 4.623,
      "onscreen_delay": 3.05,
      "typing_delay": 1.573,
      "typing_duration": 9.576,
      "wpm": 28,
      "message": "ไอ้แอน 6 ไอ้ฟ้าล่ะ "
    },
    {
      "message_id": 1818,
      "agent_id": 13,
      "delay": 5.575,
      "onscreen_delay": 5.155,
      "typing_delay": 0.42,
      "typing_duration": 7.661,
      "wpm": 45,
      "message": "ฟ้าขอหรือเปล่า 7 เต่า 8 "
    },
    {
      "message_id": 1819,
      "agent_id": 14,
      "delay": 3.66,
      "onscreen_delay": 3.03,
      "typing_delay": 0.63,
      "typing_duration": 10.157,
      "wpm": 40,
      "message": "แล้วก็เต้ 9 9 นะ โอ.เค. ค่ะ "
    },
    {
      "message_id": 1820,
      "agent_id": 15,
      "delay": 6.157,
      "onscreen_delay": 1.27,
      "typing_delay": 4.887,
      "typing_duration": 4.887,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1821,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1822,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1823,
      "agent_id": 14,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1824,
      "agent_id": 15,
      "delay": 11.003,
      "onscreen_delay": 5.594,
      "typing_delay": 5.409,
      "typing_duration": 5.409,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1825,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1826,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1827,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1828,
      "agent_id": 15,
      "delay": 11,
      "onscreen_delay": 4.352,
      "typing_delay": 6.648,
      "typing_duration": 6.648,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1829,
      "agent_id": 12,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1830,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1831,
      "agent_id": 14,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1832,
      "agent_id": 15,
      "delay": 10.999,
      "onscreen_delay": 6.632,
      "typing_delay": 4.367,
      "typing_duration": 4.367,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1833,
      "agent_id": 12,
      "delay": 12.318,
      "onscreen_delay": 0,
      "typing_delay": 12.318,
      "typing_duration": 12.318,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1834,
      "agent_id": 13,
      "delay": 8.316,
      "onscreen_delay": 3.646,
      "typing_delay": 4.67,
      "typing_duration": 10.704,
      "wpm": 29,
      "message": "ใครที่ทำเสร็จแล้วนะคะ "
    },
    {
      "message_id": 1835,
      "agent_id": 14,
      "delay": 6.702,
      "onscreen_delay": 5.96,
      "typing_delay": 0.742,
      "typing_duration": 9.051,
      "wpm": 12,
      "message": "คลิกที่"
    },
    {
      "message_id": 1836,
      "agent_id": 15,
      "delay": 5.05,
      "onscreen_delay": 3.971,
      "typing_delay": 1.079,
      "typing_duration": 13.073,
      "wpm": 52,
      "message": "เมนูลูกค้าอีกครั้งหนึ่ง แล้วก็คลิกที่เมนูย่อย"
    },
    {
      "message_id": 1837,
      "agent_id": 12,
      "delay": 9.071,
      "onscreen_delay": 8.042,
      "typing_delay": 1.029,
      "typing_duration": 5.527,
      "wpm": 46,
      "message": "สมาชิกอีก 1 ครั้ง "
    },
    {
      "message_id": 1838,
      "agent_id": 13,
      "delay": 5.066,
      "onscreen_delay": 1.379,
      "typing_delay": 3.687,
      "typing_duration": 5.118,
      "wpm": 21,
      "message": "เพื่อจะ"
    },
    {
      "message_id": 1839,
      "agent_id": 14,
      "delay": 1.118,
      "onscreen_delay": 0.897,
      "typing_delay": 0.221,
      "typing_duration": 7.72,
      "wpm": 58,
      "message": "แสดงข้อมูลสมาชิกของเราว่ามีครบ "
    },
    {
      "message_id": 1840,
      "agent_id": 15,
      "delay": 3.719,
      "onscreen_delay": 2.814,
      "typing_delay": 0.905,
      "typing_duration": 15,
      "wpm": 40,
      "message": "2 คนหรือยัง ได้กรอกข้อมูลสมาชิกลงไปครบ 2 "
    },
    {
      "message_id": 1841,
      "agent_id": 12,
      "delay": 10.999,
      "onscreen_delay": 10.32,
      "typing_delay": 0.679,
      "typing_duration": 8.671,
      "wpm": 59,
      "message": "เดี๋ยวจะไปตรวจ ถ้าใครตรวจเสร็จแล้ว"
    },
    {
      "message_id": 1842,
      "agent_id": 13,
      "delay": 6.999,
      "onscreen_delay": 6.744,
      "typing_delay": 0.255,
      "typing_duration": 11.997,
      "wpm": 41,
      "message": "เดี๋ยวจะปล่อย กลับ... เดี๋ยวจะ... "
    },
    {
      "message_id": 1843,
      "agent_id": 14,
      "delay": 7.996,
      "onscreen_delay": 5.997,
      "typing_delay": 1.999,
      "typing_duration": 8.018,
      "wpm": 30,
      "message": "สำหรับสัปดาห์นี้"
    },
    {
      "message_id": 1844,
      "agent_id": 15,
      "delay": 4.017,
      "onscreen_delay": 2.741,
      "typing_delay": 1.276,
      "typing_duration": 15.013,
      "wpm": 53,
      "message": "จะเสร็จสิ้นอยู่ที่สมาชิกนะคะ สิ่งที่ต้องทำเป้นการบ้าน "
    },
    {
      "message_id": 1845,
      "agent_id": 12,
      "delay": 11.012,
      "onscreen_delay": 8.8,
      "typing_delay": 2.212,
      "typing_duration": 5.917,
      "wpm": 13,
      "message": "ก็คือ "
    },
    {
      "message_id": 1846,
      "agent_id": 13,
      "delay": 7.012,
      "onscreen_delay": 6.738,
      "typing_delay": 0.274,
      "typing_duration": 12.113,
      "wpm": 50,
      "message": "1. ข้อมูลสินค้าตัวเองน่ะ ใส่เข้าไปในร้าน "
    },
    {
      "message_id": 1847,
      "agent_id": 14,
      "delay": 8.113,
      "onscreen_delay": 7.385,
      "typing_delay": 0.728,
      "typing_duration": 8.069,
      "wpm": 78,
      "message": "เพราะเดี๋ยวครั้งหน้าจะมาลองให้เพื่อนเข้าไป"
    },
    {
      "message_id": 1848,
      "agent_id": 15,
      "delay": 4.112,
      "onscreen_delay": 3.854,
      "typing_delay": 0.258,
      "typing_duration": 13.719,
      "wpm": 48,
      "message": "เลือกซื้อของจะทำอย่างไร นึกออกนะ เพราะฉะนั้น "
    },
    {
      "message_id": 1849,
      "agent_id": 12,
      "delay": 9.719,
      "onscreen_delay": 8.445,
      "typing_delay": 1.274,
      "typing_duration": 6.444,
      "wpm": 44,
      "message": "การบ้านนะคะ การบ้าน "
    },
    {
      "message_id": 1850,
      "agent_id": 13,
      "delay": 5.718,
      "onscreen_delay": 5.309,
      "typing_delay": 0.409,
      "typing_duration": 10.63,
      "wpm": 34,
      "message": "ข้อมูลตรงส่วนของ นี่ ๆ ๆ "
    },
    {
      "message_id": 1851,
      "agent_id": 14,
      "delay": 6.629,
      "onscreen_delay": 6.445,
      "typing_delay": 0.184,
      "typing_duration": 8.631,
      "wpm": 57,
      "message": "สินค้า ทุกคนจะต้องใส่รายการสินค้า"
    },
    {
      "message_id": 1852,
      "agent_id": 15,
      "delay": 4.631,
      "onscreen_delay": 4.586,
      "typing_delay": 0.045,
      "typing_duration": 9.761,
      "wpm": 35,
      "message": "กับราคาสินค้าตัวเองลงไป "
    },
    {
      "message_id": 1853,
      "agent_id": 12,
      "delay": 5.759,
      "onscreen_delay": 5.235,
      "typing_delay": 0.524,
      "typing_duration": 10.239,
      "wpm": 44,
      "message": "บอกไว้แล้ว 5 ใช่ไหมคะ 5 รายการ "
    },
    {
      "message_id": 1854,
      "agent_id": 13,
      "delay": 6.239,
      "onscreen_delay": 5.773,
      "typing_delay": 0.466,
      "typing_duration": 11.555,
      "wpm": 45,
      "message": "เพราะฉะนั้น จะต้องมีข้อมูลของสินค้า"
    },
    {
      "message_id": 1855,
      "agent_id": 14,
      "delay": 7.553,
      "onscreen_delay": 7.465,
      "typing_delay": 0.088,
      "typing_duration": 7.852,
      "wpm": 80,
      "message": "ตัวเอง เพื่อจะขายนี่อย่างน้อย 5 รายการแล้ว "
    },
    {
      "message_id": 1856,
      "agent_id": 15,
      "delay": 3.852,
      "onscreen_delay": 1.463,
      "typing_delay": 2.389,
      "typing_duration": 6.567,
      "wpm": 32,
      "message": "ใครมีอะไรสงสัย"
    },
    {
      "message_id": 1857,
      "agent_id": 12,
      "delay": 2.567,
      "onscreen_delay": 2.544,
      "typing_delay": 0.023,
      "typing_duration": 7.397,
      "wpm": 59,
      "message": "ถามนะคะ ว่าต้องทำอะไรบ้างแล้ว"
    },
    {
      "message_id": 1858,
      "agent_id": 13,
      "delay": 3.396,
      "onscreen_delay": 2.939,
      "typing_delay": 0.457,
      "typing_duration": 12.097,
      "wpm": 52,
      "message": "นะครับ ต้องตกแต่งหน้าร้านเป็นของตัวเองแล้ว "
    },
    {
      "message_id": 1859,
      "agent_id": 14,
      "delay": 8.094,
      "onscreen_delay": 7.896,
      "typing_delay": 0.198,
      "typing_duration": 8.424,
      "wpm": 64,
      "message": "ต้องมีโลโก้แล้วนะ ส่วนต่าง ๆ ต้อง... "
    },
    {
      "message_id": 1860,
      "agent_id": 15,
      "delay": 4.424,
      "onscreen_delay": 3.865,
      "typing_delay": 0.559,
      "typing_duration": 9.841,
      "wpm": 27,
      "message": "ไม่ใช่ว่าธีมเดิมมา "
    },
    {
      "message_id": 1861,
      "agent_id": 12,
      "delay": 5.839,
      "onscreen_delay": 4.895,
      "typing_delay": 0.944,
      "typing_duration": 10.223,
      "wpm": 47,
      "message": "สมมติ Template เดิมเขาเป็นแบบนี้ "
    },
    {
      "message_id": 1862,
      "agent_id": 13,
      "delay": 6.223,
      "onscreen_delay": 5.801,
      "typing_delay": 0.422,
      "typing_duration": 13.515,
      "wpm": 42,
      "message": "ก็ยังเป็นเหมือน Template เดิมอยู่ ต้อง"
    },
    {
      "message_id": 1863,
      "agent_id": 14,
      "delay": 9.513,
      "onscreen_delay": 9.145,
      "typing_delay": 0.368,
      "typing_duration": 12.406,
      "wpm": 30,
      "message": "แก้ template แก้สีแก้อะไร "
    },
    {
      "message_id": 1864,
      "agent_id": 15,
      "delay": 8.404,
      "onscreen_delay": 7.305,
      "typing_delay": 1.099,
      "typing_duration": 11.345,
      "wpm": 48,
      "message": "แก้ชื่อร้านเป็นของเราเองใช่ไหมคะ แก้"
    },
    {
      "message_id": 1865,
      "agent_id": 12,
      "delay": 7.343,
      "onscreen_delay": 6.797,
      "typing_delay": 0.546,
      "typing_duration": 8.383,
      "wpm": 48,
      "message": "สินค้าของเราแล้วนะคะ ไม่ใช่"
    },
    {
      "message_id": 1866,
      "agent_id": 13,
      "delay": 4.379,
      "onscreen_delay": 4.379,
      "typing_delay": 0,
      "typing_duration": 12.849,
      "wpm": 51,
      "message": "ยังใช้ธีมเดิมที่ได้มาฟรี ๆ อยู่ ต้องปรับแต่ง "
    },
    {
      "message_id": 1867,
      "agent_id": 14,
      "delay": 8.834,
      "onscreen_delay": 7.552,
      "typing_delay": 1.282,
      "typing_duration": 11.132,
      "wpm": 31,
      "message": "เดี๋ยวสัปดาห์หน้าจะตรวจ "
    },
    {
      "message_id": 1868,
      "agent_id": 15,
      "delay": 7.131,
      "onscreen_delay": 6.895,
      "typing_delay": 0.236,
      "typing_duration": 13.293,
      "wpm": 45,
      "message": "แล้วก็อีก 1 วิชา ก็คือหัวข้อ สัปดาห์หน้า"
    },
    {
      "message_id": 1869,
      "agent_id": 12,
      "delay": 9.292,
      "onscreen_delay": 8.271,
      "typing_delay": 1.021,
      "typing_duration": 8.819,
      "wpm": 53,
      "message": "จะขอดูข้อมูลหัวข้อที่ให้ไปค้นมา"
    },
    {
      "message_id": 1870,
      "agent_id": 13,
      "delay": 5.291,
      "onscreen_delay": 4.898,
      "typing_delay": 0.393,
      "typing_duration": 9.655,
      "wpm": 48,
      "message": "นะคะ ว่าได้เรื่องอะไรมาแล้วบ้าง "
    },
    {
      "message_id": 1871,
      "agent_id": 14,
      "delay": 5.649,
      "onscreen_delay": 4.471,
      "typing_delay": 1.178,
      "typing_duration": 7.819,
      "wpm": 38,
      "message": "สำหรับสัปดาห์นี้ขอจบ"
    },
    {
      "message_id": 1872,
      "agent_id": 15,
      "delay": 3.806,
      "onscreen_delay": 3.23,
      "typing_delay": 0.576,
      "typing_duration": 11.719,
      "wpm": 65,
      "message": "การสอนเพียงเท่านี้ค่ะ สวัสดีค่ะ [สิ้นสุดการถอดความ] "
    },
    {
      "message_id": 1873,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1874,
      "agent_id": 13,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1875,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1876,
      "agent_id": 15,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1877,
      "agent_id": 12,
      "delay": 11.003,
      "onscreen_delay": 0,
      "typing_delay": 11.003,
      "typing_duration": 11.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1878,
      "agent_id": 13,
      "delay": 7.001,
      "onscreen_delay": 4.001,
      "typing_delay": 3,
      "typing_duration": 3,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1879,
      "agent_id": 14,
      "delay": 3.004,
      "onscreen_delay": 0,
      "typing_delay": 3.004,
      "typing_duration": 3.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1880,
      "agent_id": 14,
      "delay": 3.002,
      "onscreen_delay": 0,
      "typing_delay": 3.002,
      "typing_duration": 3.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1881,
      "agent_id": 14,
      "delay": 3.001,
      "onscreen_delay": 0,
      "typing_delay": 3.001,
      "typing_duration": 3.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1882,
      "agent_id": 14,
      "delay": 3.003,
      "onscreen_delay": 0,
      "typing_delay": 3.003,
      "typing_duration": 3.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1883,
      "agent_id": 15,
      "delay": 0.001,
      "onscreen_delay": 0,
      "typing_delay": 0.001,
      "typing_duration": 0.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1884,
      "agent_id": 12,
      "delay": 0.004,
      "onscreen_delay": 0,
      "typing_delay": 0.004,
      "typing_duration": 0.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1884,
      "agent_id": 14,
      "delay": 0.005,
      "onscreen_delay": 0,
      "typing_delay": 0.005,
      "typing_duration": 0.005,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1885,
      "agent_id": 13,
      "delay": 4.01,
      "onscreen_delay": 4.006,
      "typing_delay": 0.004,
      "typing_duration": 0.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1885,
      "agent_id": 15,
      "delay": 0.002,
      "onscreen_delay": 0,
      "typing_delay": 0.002,
      "typing_duration": 0.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1886,
      "agent_id": 12,
      "delay": 0.002,
      "onscreen_delay": 0,
      "typing_delay": 0.002,
      "typing_duration": 0.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1887,
      "agent_id": 13,
      "delay": 0.004,
      "onscreen_delay": 0,
      "typing_delay": 0.004,
      "typing_duration": 0.004,
      "wpm": 0,
      "message": ""
    }
  ]
}