﻿{
  "average_delay": 11.353,
  "average_delay_with_out_empty_turn": 6.488,
  "average_onscreen_delay": 2.042,
  "average_typing_delay": 9.312,
  "average_typing_duration": 12.268,
  "average_wpm": 18,
  "average_wpm_with_out_empty_turn": 53,
  "agents": [
    {
      "agent_id": 12,
      "average_delay": 11.517,
      "average_delay_with_out_empty_turn": 7.123,
      "average_onscreen_delay": 2.326,
      "average_typing_delay": 9.191,
      "average_typing_duration": 12.022,
      "average_wpm": 19,
      "average_wpm_with_out_empty_turn": 53
    },
    {
      "agent_id": 13,
      "average_delay": 11.95,
      "average_delay_with_out_empty_turn": 6.837,
      "average_onscreen_delay": 1.892,
      "average_typing_delay": 10.059,
      "average_typing_duration": 12.758,
      "average_wpm": 16,
      "average_wpm_with_out_empty_turn": 50
    },
    {
      "agent_id": 14,
      "average_delay": 9.94,
      "average_delay_with_out_empty_turn": 5.813,
      "average_onscreen_delay": 2.255,
      "average_typing_delay": 7.685,
      "average_typing_duration": 10.631,
      "average_wpm": 23,
      "average_wpm_with_out_empty_turn": 67
    },
    {
      "agent_id": 17,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_onscreen_delay": 0,
      "average_typing_delay": 0,
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    {
      "agent_id": 19,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_onscreen_delay": 0,
      "average_typing_delay": 0,
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    },
    {
      "agent_id": 28,
      "average_delay": 12.318,
      "average_delay_with_out_empty_turn": 6.208,
      "average_onscreen_delay": 1.602,
      "average_typing_delay": 10.716,
      "average_typing_duration": 14.098,
      "average_wpm": 11,
      "average_wpm_with_out_empty_turn": 37
    },
    {
      "agent_id": 29,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_onscreen_delay": 0,
      "average_typing_delay": 0,
      "average_typing_duration": 0,
      "average_wpm": 0,
      "average_wpm_with_out_empty_turn": 0
    },
    {
      "agent_id": 33,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_onscreen_delay": 0,
      "average_typing_delay": 0,
      "average_typing_duration": 0,
      "average_wpm": 0,
      "average_wpm_with_out_empty_turn": 0
    },
    {
      "agent_id": 34,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_onscreen_delay": 0,
      "average_typing_delay": 0,
      "average_typing_duration": 0,
      "average_wpm": 0,
      "average_wpm_with_out_empty_turn": 0
    }
  ],
  "messages": [
    {
      "message_id": 0,
      "agent_id": 12,
      "delay": 7.005,
      "onscreen_delay": 0,
      "typing_delay": 7.005,
      "typing_duration": 7.005,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1,
      "agent_id": 14,
      "delay": 7.005,
      "onscreen_delay": 0,
      "typing_delay": 7.005,
      "typing_duration": 7.005,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 2,
      "agent_id": 12,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 3,
      "agent_id": 14,
      "delay": 7.004,
      "onscreen_delay": 0,
      "typing_delay": 7.004,
      "typing_duration": 7.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 4,
      "agent_id": 12,
      "delay": 7.003,
      "onscreen_delay": 0,
      "typing_delay": 7.003,
      "typing_duration": 7.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 5,
      "agent_id": 14,
      "delay": 7.004,
      "onscreen_delay": 0,
      "typing_delay": 7.004,
      "typing_duration": 7.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 6,
      "agent_id": 12,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 7,
      "agent_id": 14,
      "delay": 3.001,
      "onscreen_delay": 1.165,
      "typing_delay": 1.836,
      "typing_duration": 4.009,
      "wpm": 71,
      "message": "(ดร.ณัฐนันท์) ทดสอบ "
    },
    {
      "message_id": 8,
      "agent_id": 12,
      "delay": 4.73,
      "onscreen_delay": 0,
      "typing_delay": 4.73,
      "typing_duration": 6.011,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 9,
      "agent_id": 14,
      "delay": 2.009,
      "onscreen_delay": 1.75,
      "typing_delay": 0.259,
      "typing_duration": 4.029,
      "wpm": 63,
      "message": "ได้ยินใช่ไหม โอเค "
    },
    {
      "message_id": 10,
      "agent_id": 12,
      "delay": 1.836,
      "onscreen_delay": 0,
      "typing_delay": 1.836,
      "typing_duration": 5.777,
      "wpm": 26,
      "message": "นี่ติดแล้ว "
    },
    {
      "message_id": 11,
      "agent_id": 14,
      "delay": 1.775,
      "onscreen_delay": 0.417,
      "typing_delay": 1.358,
      "typing_duration": 7.002,
      "wpm": 64,
      "message": "อันนี้เปลี่ยน Network มาเป็นขอ"
    },
    {
      "message_id": 12,
      "agent_id": 12,
      "delay": 3.16,
      "onscreen_delay": 0,
      "typing_delay": 3.16,
      "typing_duration": 6.748,
      "wpm": 29,
      "message": "ดร.พสุพิมพ์มา"
    },
    {
      "message_id": 13,
      "agent_id": 14,
      "delay": 3.983,
      "onscreen_delay": 0,
      "typing_delay": 3.983,
      "typing_duration": 6.125,
      "wpm": 27,
      "message": "ก็ผมบอกแล้ว"
    },
    {
      "message_id": 14,
      "agent_id": 12,
      "delay": 2.124,
      "onscreen_delay": 1.678,
      "typing_delay": 0.446,
      "typing_duration": 5.082,
      "wpm": 41,
      "message": "ว่าอาจจะเดินมา"
    },
    {
      "message_id": 15,
      "agent_id": 14,
      "delay": 7.001,
      "onscreen_delay": 0,
      "typing_delay": 7.001,
      "typing_duration": 7.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 16,
      "agent_id": 12,
      "delay": 3.019,
      "onscreen_delay": 0,
      "typing_delay": 3.019,
      "typing_duration": 6.648,
      "wpm": 36,
      "message": "พูดปุ๊บนี่ดร.พสุ"
    },
    {
      "message_id": 17,
      "agent_id": 14,
      "delay": 2.643,
      "onscreen_delay": 1.788,
      "typing_delay": 0.855,
      "typing_duration": 7.001,
      "wpm": 19,
      "message": "ออกมาแล้ว "
    },
    {
      "message_id": 18,
      "agent_id": 12,
      "delay": 2.999,
      "onscreen_delay": 1.883,
      "typing_delay": 1.116,
      "typing_duration": 4.226,
      "wpm": 14,
      "message": "โอเค "
    },
    {
      "message_id": 19,
      "agent_id": 14,
      "delay": 2.709,
      "onscreen_delay": 0,
      "typing_delay": 2.709,
      "typing_duration": 6.399,
      "wpm": 47,
      "message": "โอเค อย่างนั้นเดี๋ยว"
    },
    {
      "message_id": 20,
      "agent_id": 12,
      "delay": 2.397,
      "onscreen_delay": 1.649,
      "typing_delay": 0.748,
      "typing_duration": 5.731,
      "wpm": 73,
      "message": "ทดสอบเหมือนจริงไหม เดี๋ยวพี่"
    },
    {
      "message_id": 21,
      "agent_id": 14,
      "delay": 1.729,
      "onscreen_delay": 1.567,
      "typing_delay": 0.162,
      "typing_duration": 6.354,
      "wpm": 57,
      "message": "ซ้อมพูด น้องนั่งประจำที่"
    },
    {
      "message_id": 22,
      "agent_id": 12,
      "delay": 2.351,
      "onscreen_delay": 1.567,
      "typing_delay": 0.784,
      "typing_duration": 4.48,
      "wpm": 30,
      "message": "ครบหมดไหม "
    },
    {
      "message_id": 23,
      "agent_id": 14,
      "delay": 4.238,
      "onscreen_delay": 0,
      "typing_delay": 4.238,
      "typing_duration": 4.238,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 24,
      "agent_id": 12,
      "delay": 5.552,
      "onscreen_delay": 0,
      "typing_delay": 5.552,
      "typing_duration": 5.552,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 25,
      "agent_id": 14,
      "delay": 7.001,
      "onscreen_delay": 0,
      "typing_delay": 7.001,
      "typing_duration": 7.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 26,
      "agent_id": 12,
      "delay": 2.999,
      "onscreen_delay": 1.369,
      "typing_delay": 1.63,
      "typing_duration": 4.708,
      "wpm": 48,
      "message": "ครับ ก็พร้อมไหม "
    },
    {
      "message_id": 27,
      "agent_id": 14,
      "delay": 7.004,
      "onscreen_delay": 0,
      "typing_delay": 7.004,
      "typing_duration": 7.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 28,
      "agent_id": 12,
      "delay": 7.005,
      "onscreen_delay": 0,
      "typing_delay": 7.005,
      "typing_duration": 7.005,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 29,
      "agent_id": 14,
      "delay": 6.35,
      "onscreen_delay": 0,
      "typing_delay": 6.35,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 30,
      "agent_id": 12,
      "delay": 3,
      "onscreen_delay": 1.064,
      "typing_delay": 1.936,
      "typing_duration": 6.751,
      "wpm": 29,
      "message": "มาตอนนี้มาถึง"
    },
    {
      "message_id": 31,
      "agent_id": 14,
      "delay": 2.745,
      "onscreen_delay": 1.62,
      "typing_delay": 1.125,
      "typing_duration": 6.38,
      "wpm": 52,
      "message": "สแตนบายรอ มุมที่วางไว้ "
    },
    {
      "message_id": 32,
      "agent_id": 12,
      "delay": 7.004,
      "onscreen_delay": 0,
      "typing_delay": 7.004,
      "typing_duration": 7.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 33,
      "agent_id": 14,
      "delay": 7.005,
      "onscreen_delay": 0,
      "typing_delay": 7.005,
      "typing_duration": 7.005,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 34,
      "agent_id": 12,
      "delay": 7.004,
      "onscreen_delay": 0,
      "typing_delay": 7.004,
      "typing_duration": 7.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 35,
      "agent_id": 14,
      "delay": 6.196,
      "onscreen_delay": 0,
      "typing_delay": 6.196,
      "typing_duration": 6.196,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 36,
      "agent_id": 12,
      "delay": 2.734,
      "onscreen_delay": 0,
      "typing_delay": 2.734,
      "typing_duration": 5.639,
      "wpm": 43,
      "message": "ของระบบฝั่งพี่จะ"
    },
    {
      "message_id": 37,
      "agent_id": 14,
      "delay": 6.238,
      "onscreen_delay": 0,
      "typing_delay": 6.238,
      "typing_duration": 7,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 38,
      "agent_id": 12,
      "delay": 2.998,
      "onscreen_delay": 0.837,
      "typing_delay": 2.161,
      "typing_duration": 5.852,
      "wpm": 49,
      "message": "ฮัลโหลครับ โอเคครับ "
    },
    {
      "message_id": 39,
      "agent_id": 14,
      "delay": 1.849,
      "onscreen_delay": 1.682,
      "typing_delay": 0.167,
      "typing_duration": 6.555,
      "wpm": 27,
      "message": "ตอนนี้ ผส.อ. "
    },
    {
      "message_id": 40,
      "agent_id": 12,
      "delay": 2.552,
      "onscreen_delay": 0.002,
      "typing_delay": 2.55,
      "typing_duration": 7.002,
      "wpm": 26,
      "message": "ผสอ. มา โอเค "
    },
    {
      "message_id": 41,
      "agent_id": 14,
      "delay": 2.998,
      "onscreen_delay": 2.803,
      "typing_delay": 0.195,
      "typing_duration": 4.7,
      "wpm": 80,
      "message": "ได้ครับ ขอบคุณครับ มาครับ "
    },
    {
      "message_id": 42,
      "agent_id": 12,
      "delay": 4.582,
      "onscreen_delay": 0,
      "typing_delay": 4.582,
      "typing_duration": 5.91,
      "wpm": 25,
      "message": "สวัสดีครับ "
    },
    {
      "message_id": 43,
      "agent_id": 14,
      "delay": 7.001,
      "onscreen_delay": 0,
      "typing_delay": 7.001,
      "typing_duration": 7.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 44,
      "agent_id": 12,
      "delay": 3.242,
      "onscreen_delay": 0,
      "typing_delay": 3.242,
      "typing_duration": 4.784,
      "wpm": 13,
      "message": "หลุด "
    },
    {
      "message_id": 45,
      "agent_id": 13,
      "delay": 11,
      "onscreen_delay": 0,
      "typing_delay": 11,
      "typing_duration": 11,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 46,
      "agent_id": 14,
      "delay": 6.998,
      "onscreen_delay": 6.756,
      "typing_delay": 0.242,
      "typing_duration": 10.045,
      "wpm": 61,
      "message": "ผมปิด ปิดไอ้นี่เสา... เพิ่งปิดเสาเมื่อกี้ "
    },
    {
      "message_id": 47,
      "agent_id": 12,
      "delay": 11,
      "onscreen_delay": 0,
      "typing_delay": 11,
      "typing_duration": 11,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 48,
      "agent_id": 13,
      "delay": 6.999,
      "onscreen_delay": 4.377,
      "typing_delay": 2.622,
      "typing_duration": 9.903,
      "wpm": 12,
      "message": "โอเคครับ "
    },
    {
      "message_id": 49,
      "agent_id": 14,
      "delay": 5.899,
      "onscreen_delay": 5.899,
      "typing_delay": 0,
      "typing_duration": 4.459,
      "wpm": 54,
      "message": "ได้ครับ โอเคครับ "
    },
    {
      "message_id": 50,
      "agent_id": 12,
      "delay": 11.004,
      "onscreen_delay": 0,
      "typing_delay": 11.004,
      "typing_duration": 11.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 51,
      "agent_id": 13,
      "delay": 7.003,
      "onscreen_delay": 2.53,
      "typing_delay": 4.473,
      "typing_duration": 11.001,
      "wpm": 37,
      "message": "ไม่เป็นไรเดี๋ยวผมเปิด Plane "
    },
    {
      "message_id": 52,
      "agent_id": 28,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 53,
      "agent_id": 14,
      "delay": 10.998,
      "onscreen_delay": 6.844,
      "typing_delay": 4.154,
      "typing_duration": 11.003,
      "wpm": 22,
      "message": "ไม่เป็นไร เดี๋ยว"
    },
    {
      "message_id": 54,
      "agent_id": 12,
      "delay": 7.002,
      "onscreen_delay": 5.842,
      "typing_delay": 1.16,
      "typing_duration": 11.229,
      "wpm": 55,
      "message": "พี่เป็น Air plan mode แล้วพี่ใช้อันนี้เอา "
    },
    {
      "message_id": 55,
      "agent_id": 13,
      "delay": 7.222,
      "onscreen_delay": 3.594,
      "typing_delay": 3.628,
      "typing_duration": 7.244,
      "wpm": 8,
      "message": "โอเค"
    },
    {
      "message_id": 56,
      "agent_id": 14,
      "delay": 3.242,
      "onscreen_delay": 1.314,
      "typing_delay": 1.928,
      "typing_duration": 15,
      "wpm": 4,
      "message": "ครับ "
    },
    {
      "message_id": 57,
      "agent_id": 28,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 58,
      "agent_id": 12,
      "delay": 10.997,
      "onscreen_delay": 7.494,
      "typing_delay": 3.503,
      "typing_duration": 4.661,
      "wpm": 13,
      "message": "ครับ "
    },
    {
      "message_id": 59,
      "agent_id": 13,
      "delay": 6.994,
      "onscreen_delay": 6.128,
      "typing_delay": 0.866,
      "typing_duration": 6.605,
      "wpm": 68,
      "message": "ครับ สวัสดีครับ อันนี้ก็จะเป็น"
    },
    {
      "message_id": 60,
      "agent_id": 14,
      "delay": 2.993,
      "onscreen_delay": 2.22,
      "typing_delay": 0.773,
      "typing_duration": 4.227,
      "wpm": 35,
      "message": "แล็บนะครับ "
    },
    {
      "message_id": 61,
      "agent_id": 28,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 62,
      "agent_id": 12,
      "delay": 10.999,
      "onscreen_delay": 10.157,
      "typing_delay": 0.842,
      "typing_duration": 10.05,
      "wpm": 61,
      "message": "นะครับ ระบบที่นำเสนอวันนี้จะเป็นแพลตฟอร์ม"
    },
    {
      "message_id": 63,
      "agent_id": 13,
      "delay": 6.997,
      "onscreen_delay": 6.535,
      "typing_delay": 0.462,
      "typing_duration": 9.31,
      "wpm": 56,
      "message": "เกี่ยวข้องกับการศึกษา เป็น Solution "
    },
    {
      "message_id": 64,
      "agent_id": 14,
      "delay": 5.309,
      "onscreen_delay": 5.289,
      "typing_delay": 0.02,
      "typing_duration": 9.285,
      "wpm": 78,
      "message": "ที่เราทำให้กับทางมหาวิทยาลัยนะครับ ที่มีนักเรียน"
    },
    {
      "message_id": 65,
      "agent_id": 28,
      "delay": 5.282,
      "onscreen_delay": 4.607,
      "typing_delay": 0.675,
      "typing_duration": 9.112,
      "wpm": 58,
      "message": "หูหนวกนะครับ เพราะปัจจุบันนี้นะครับ"
    },
    {
      "message_id": 66,
      "agent_id": 12,
      "delay": 5.11,
      "onscreen_delay": 4.126,
      "typing_delay": 0.984,
      "typing_duration": 14.697,
      "wpm": 61,
      "message": "ที่จะได้มหาวิทยาลัย เพราะว่ามหาวิทยาลัยปฏิเสธ เพราะไม่มีล่าม"
    },
    {
      "message_id": 67,
      "agent_id": 13,
      "delay": 10.695,
      "onscreen_delay": 10.119,
      "typing_delay": 0.576,
      "typing_duration": 6.056,
      "wpm": 64,
      "message": "ระบบนี้จึงเข้ามาช่วยนะครับ "
    },
    {
      "message_id": 68,
      "agent_id": 14,
      "delay": 6.694,
      "onscreen_delay": 6.694,
      "typing_delay": 0,
      "typing_duration": 9.084,
      "wpm": 86,
      "message": "เพื่อที่จะทำให้มหาวิทยาลัยรับนักเรียนหูหนวกได้ โดยมี "
    },
    {
      "message_id": 69,
      "agent_id": 28,
      "delay": 5.082,
      "onscreen_delay": 4.512,
      "typing_delay": 0.57,
      "typing_duration": 12.104,
      "wpm": 53,
      "message": "2 ระบบนะครับ ระบบแรกนะครับ ก็จะเป็นระบบล่าม"
    },
    {
      "message_id": 70,
      "agent_id": 12,
      "delay": 8.102,
      "onscreen_delay": 7.114,
      "typing_delay": 0.988,
      "typing_duration": 9.707,
      "wpm": 60,
      "message": "ทางไกลนะครับ ก็จะดูในส่วนข้างบน ก็จะลอง"
    },
    {
      "message_id": 71,
      "agent_id": 13,
      "delay": 5.703,
      "onscreen_delay": 5.037,
      "typing_delay": 0.666,
      "typing_duration": 5.917,
      "wpm": 68,
      "message": "โทรออกให้ดูนะครับว่าเวลาที่"
    },
    {
      "message_id": 72,
      "agent_id": 14,
      "delay": 1.916,
      "onscreen_delay": 1.916,
      "typing_delay": 0,
      "typing_duration": 6.955,
      "wpm": 110,
      "message": "เราติดต่อเจ้าหน้าที่ล่ามนี่จะขึ้นมาเป็นแบบไหนนะครับ "
    },
    {
      "message_id": 73,
      "agent_id": 28,
      "delay": 2.954,
      "onscreen_delay": 1.258,
      "typing_delay": 1.696,
      "typing_duration": 13.627,
      "wpm": 37,
      "message": "ส่วนข้างล่างนะครับ ก็จะเป็นถอดความ"
    },
    {
      "message_id": 74,
      "agent_id": 12,
      "delay": 9.625,
      "onscreen_delay": 9.168,
      "typing_delay": 0.457,
      "typing_duration": 6.774,
      "wpm": 69,
      "message": "ทันต่อเวลา นักเรียนก็จะทั้งล่าม "
    },
    {
      "message_id": 75,
      "agent_id": 13,
      "delay": 5.624,
      "onscreen_delay": 4.138,
      "typing_delay": 1.486,
      "typing_duration": 12.378,
      "wpm": 19,
      "message": "(ล่าม) สวัสดีค่ะ "
    },
    {
      "message_id": 76,
      "agent_id": 14,
      "delay": 8.377,
      "onscreen_delay": 8.377,
      "typing_delay": 0,
      "typing_duration": 7.607,
      "wpm": 101,
      "message": "ช่วยแปลสิ่งที่ผมนำเสนอเลยแล้วกันนะครับ อันนี้ซ้อมนะ"
    },
    {
      "message_id": 77,
      "agent_id": 28,
      "delay": 4.374,
      "onscreen_delay": 3.731,
      "typing_delay": 0.643,
      "typing_duration": 12.149,
      "wpm": 43,
      "message": "ครับ ก็สำหรับส่วนนี้นะครับ ก็จะเป็น"
    },
    {
      "message_id": 78,
      "agent_id": 12,
      "delay": 8.147,
      "onscreen_delay": 6.726,
      "typing_delay": 1.421,
      "typing_duration": 8.296,
      "wpm": 71,
      "message": "ตัวระบบนะครับ ข้างบนก็จะเป็นล่ามภาษามือ"
    },
    {
      "message_id": 79,
      "agent_id": 13,
      "delay": 4.295,
      "onscreen_delay": 4.013,
      "typing_delay": 0.282,
      "typing_duration": 6.041,
      "wpm": 57,
      "message": "นะครับ ก็จะคอยแปลให้กับ"
    },
    {
      "message_id": 80,
      "agent_id": 14,
      "delay": 2.039,
      "onscreen_delay": 2.039,
      "typing_delay": 0,
      "typing_duration": 9.262,
      "wpm": 57,
      "message": "อาจารย์นะครับ อาจารย์พูดล่ามก็จะแปล "
    },
    {
      "message_id": 81,
      "agent_id": 28,
      "delay": 5.26,
      "onscreen_delay": 4.69,
      "typing_delay": 0.57,
      "typing_duration": 14.489,
      "wpm": 31,
      "message": "ข้างล่า่งนี้เราก็จะมีแท็กเสริม"
    },
    {
      "message_id": 82,
      "agent_id": 12,
      "delay": 10.482,
      "onscreen_delay": 9.973,
      "typing_delay": 0.509,
      "typing_duration": 8.95,
      "wpm": 52,
      "message": "อาจจะไม่มีนะครับ เด็กก็จะใช้การ"
    },
    {
      "message_id": 83,
      "agent_id": 13,
      "delay": 6.478,
      "onscreen_delay": 5.961,
      "typing_delay": 0.517,
      "typing_duration": 7.258,
      "wpm": 81,
      "message": "ถอดความเสียงนะครับ ช่วยประกอบกัน อันนี้"
    },
    {
      "message_id": 84,
      "agent_id": 14,
      "delay": 3.257,
      "onscreen_delay": 3.121,
      "typing_delay": 0.136,
      "typing_duration": 10.545,
      "wpm": 70,
      "message": "ก็จะเป็นระบบที่ 1 นะครับ ที่เราทำกับ ราชภัฏสกลนคร"
    },
    {
      "message_id": 85,
      "agent_id": 28,
      "delay": 6.544,
      "onscreen_delay": 6.019,
      "typing_delay": 0.525,
      "typing_duration": 7.239,
      "wpm": 23,
      "message": "นะครับ ครับ "
    },
    {
      "message_id": 86,
      "agent_id": 12,
      "delay": 3.237,
      "onscreen_delay": 1.736,
      "typing_delay": 1.501,
      "typing_duration": 7.765,
      "wpm": 79,
      "message": "ขอบคุณล่ามครับ เอาไว้ก่อนนะครับ ส่วนที่ 2 "
    },
    {
      "message_id": 87,
      "agent_id": 13,
      "delay": 3.763,
      "onscreen_delay": 3.195,
      "typing_delay": 0.568,
      "typing_duration": 5.74,
      "wpm": 55,
      "message": "นะครับ ก็จะเป็นเรื่อง"
    },
    {
      "message_id": 88,
      "agent_id": 14,
      "delay": 1.738,
      "onscreen_delay": 1.738,
      "typing_delay": 0,
      "typing_duration": 9.753,
      "wpm": 97,
      "message": "ของแพลตฟอร์มนะครับ ที่เราจะใช้ต่อเนื่องจากระบบแรกนะครับ ระบบแรก"
    },
    {
      "message_id": 89,
      "agent_id": 28,
      "delay": 5.751,
      "onscreen_delay": 5.119,
      "typing_delay": 0.632,
      "typing_duration": 12.47,
      "wpm": 53,
      "message": "นี่ จะเป็นระบบที่เรียนในห้องเรียนแบบสดนะครับ"
    },
    {
      "message_id": 90,
      "agent_id": 12,
      "delay": 8.468,
      "onscreen_delay": 8.145,
      "typing_delay": 0.323,
      "typing_duration": 9.765,
      "wpm": 63,
      "message": "อันนี้ก็จะเป็นเรื่องของการพูดทวนนะครับ ก็"
    },
    {
      "message_id": 91,
      "agent_id": 13,
      "delay": 5.763,
      "onscreen_delay": 5.474,
      "typing_delay": 0.289,
      "typing_duration": 9.525,
      "wpm": 71,
      "message": "ได้มีการเรียนแล้วก็สามารถใช้ระบบนี้ในการทบทวน"
    },
    {
      "message_id": 92,
      "agent_id": 14,
      "delay": 5.521,
      "onscreen_delay": 5.042,
      "typing_delay": 0.479,
      "typing_duration": 8.7,
      "wpm": 90,
      "message": "ได้นะครับ ก็จะมีเทคโนโลยีที่เกี่ยวข้องให้เด็กเข้าถึง"
    },
    {
      "message_id": 93,
      "agent_id": 28,
      "delay": 4.699,
      "onscreen_delay": 4.279,
      "typing_delay": 0.42,
      "typing_duration": 11.343,
      "wpm": 40,
      "message": "นะครับ ไม่ว่าจะเป็นล่ามภาษามือ "
    },
    {
      "message_id": 94,
      "agent_id": 12,
      "delay": 7.342,
      "onscreen_delay": 6.74,
      "typing_delay": 0.602,
      "typing_duration": 13.795,
      "wpm": 58,
      "message": "รวมทั้ง AD ด้วยนะครับ ก็จะเป็น Content ที่เราทำนะครับ "
    },
    {
      "message_id": 95,
      "agent_id": 13,
      "delay": 9.79,
      "onscreen_delay": 9.352,
      "typing_delay": 0.438,
      "typing_duration": 6.392,
      "wpm": 77,
      "message": "โดยระบบนี่ นักเรียนพิการทุกประเภท"
    },
    {
      "message_id": 96,
      "agent_id": 14,
      "delay": 5.789,
      "onscreen_delay": 5.789,
      "typing_delay": 0,
      "typing_duration": 7.271,
      "wpm": 107,
      "message": "สามารถเข้าถึงได้ครับ ทั้ง 2 ส่วนนี้ก็จะทำให้นักเรียน"
    },
    {
      "message_id": 97,
      "agent_id": 28,
      "delay": 3.27,
      "onscreen_delay": 1.433,
      "typing_delay": 1.837,
      "typing_duration": 10.01,
      "wpm": 34,
      "message": "พิการต่าง ๆ นี่ เข้าถึง"
    },
    {
      "message_id": 98,
      "agent_id": 12,
      "delay": 6.009,
      "onscreen_delay": 5.625,
      "typing_delay": 0.384,
      "typing_duration": 10.297,
      "wpm": 83,
      "message": "เนื้อหานะครับ ไม่ว่าจะเป็นในห้องเรียนหรือนอกห้องเรียนด้วย "
    },
    {
      "message_id": 99,
      "agent_id": 13,
      "delay": 6.294,
      "onscreen_delay": 5.94,
      "typing_delay": 0.354,
      "typing_duration": 4.608,
      "wpm": 72,
      "message": "ครบถ้วนครับ ขอบคุณครับ "
    },
    {
      "message_id": 100,
      "agent_id": 14,
      "delay": 2.293,
      "onscreen_delay": 2.108,
      "typing_delay": 0.185,
      "typing_duration": 6.659,
      "wpm": 68,
      "message": "Open คำถาม ขอบคุณล่ามครับ ก็จะ"
    },
    {
      "message_id": 101,
      "agent_id": 28,
      "delay": 2.658,
      "onscreen_delay": 2.1,
      "typing_delay": 0.558,
      "typing_duration": 7.623,
      "wpm": 30,
      "message": "ประมารนี่นะครับ"
    },
    {
      "message_id": 102,
      "agent_id": 12,
      "delay": 3.621,
      "onscreen_delay": 2.875,
      "typing_delay": 0.746,
      "typing_duration": 12.562,
      "wpm": 36,
      "message": "10 นาที น่าจะโทร. ไปอีกรอบครับ "
    },
    {
      "message_id": 103,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 104,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 11,
      "typing_delay": 0,
      "typing_duration": 8.884,
      "wpm": 69,
      "message": "ได้ยินชัดเจนไหมคะ ถ้าได้ยินพิมพ์มาเลยนะคะ "
    },
    {
      "message_id": 105,
      "agent_id": 28,
      "delay": 6.999,
      "onscreen_delay": 6.614,
      "typing_delay": 0.385,
      "typing_duration": 4.089,
      "wpm": 33,
      "message": "ได้ยินค่ะ "
    },
    {
      "message_id": 106,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 107,
      "agent_id": 13,
      "delay": 10.993,
      "onscreen_delay": 6.64,
      "typing_delay": 4.353,
      "typing_duration": 13.067,
      "wpm": 29,
      "message": "เดี๋ยวใครจะถืออันนี้ ตั้ง"
    },
    {
      "message_id": 108,
      "agent_id": 14,
      "delay": 9.066,
      "onscreen_delay": 8.119,
      "typing_delay": 0.947,
      "typing_duration": 4.202,
      "wpm": 43,
      "message": "ไว้เลยใช่ไหม "
    },
    {
      "message_id": 109,
      "agent_id": 28,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 110,
      "agent_id": 12,
      "delay": 14.909,
      "onscreen_delay": 0,
      "typing_delay": 14.909,
      "typing_duration": 14.909,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 111,
      "agent_id": 13,
      "delay": 10.908,
      "onscreen_delay": 9.543,
      "typing_delay": 1.365,
      "typing_duration": 4.42,
      "wpm": 10,
      "message": "อืม "
    },
    {
      "message_id": 112,
      "agent_id": 14,
      "delay": 6.904,
      "onscreen_delay": 2.434,
      "typing_delay": 4.47,
      "typing_duration": 4.47,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 113,
      "agent_id": 28,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 114,
      "agent_id": 12,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 115,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 116,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 117,
      "agent_id": 28,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 118,
      "agent_id": 12,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 119,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 120,
      "agent_id": 14,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 121,
      "agent_id": 28,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 122,
      "agent_id": 12,
      "delay": 12.356,
      "onscreen_delay": 0,
      "typing_delay": 12.356,
      "typing_duration": 12.356,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 123,
      "agent_id": 13,
      "delay": 8.354,
      "onscreen_delay": 2.761,
      "typing_delay": 5.593,
      "typing_duration": 7.074,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 124,
      "agent_id": 14,
      "delay": 4.352,
      "onscreen_delay": 2.93,
      "typing_delay": 1.422,
      "typing_duration": 3.958,
      "wpm": 15,
      "message": "โอเค "
    },
    {
      "message_id": 125,
      "agent_id": 28,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 126,
      "agent_id": 12,
      "delay": 10.997,
      "onscreen_delay": 9.69,
      "typing_delay": 1.307,
      "typing_duration": 11.168,
      "wpm": 63,
      "message": "แบบนำเสนอแบบปกติอย่างนี้ ไม่ใช่เราทำระบบถอดความ "
    },
    {
      "message_id": 127,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 128,
      "agent_id": 14,
      "delay": 11.001,
      "onscreen_delay": 11.001,
      "typing_delay": 0,
      "typing_duration": 8.168,
      "wpm": 68,
      "message": "ให้มันรู้สึกตื่นเต้น แล้วก็พูดอย่างไร "
    },
    {
      "message_id": 129,
      "agent_id": 28,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 130,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 131,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 132,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 6.848,
      "typing_delay": 4.151,
      "typing_duration": 4.151,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 133,
      "agent_id": 28,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 134,
      "agent_id": 12,
      "delay": 10.991,
      "onscreen_delay": 10.114,
      "typing_delay": 0.877,
      "typing_duration": 9.28,
      "wpm": 68,
      "message": "ถ้ามีคำถามสามารถถามได้ ก็พี่มอสเข้าระบบได้ "
    },
    {
      "message_id": 135,
      "agent_id": 13,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 136,
      "agent_id": 14,
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      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 496,
      "agent_id": 14,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 497,
      "agent_id": 28,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 498,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 499,
      "agent_id": 13,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 500,
      "agent_id": 14,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 501,
      "agent_id": 28,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 502,
      "agent_id": 12,
      "delay": 13.25,
      "onscreen_delay": 0,
      "typing_delay": 13.25,
      "typing_duration": 13.25,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 503,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 504,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 8.672,
      "typing_delay": 2.327,
      "typing_duration": 4.814,
      "wpm": 75,
      "message": "(ดร.ณัฐนันท์) สวัสดีครับ "
    },
    {
      "message_id": 505,
      "agent_id": 28,
      "delay": 6.997,
      "onscreen_delay": 5.931,
      "typing_delay": 1.066,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 506,
      "agent_id": 12,
      "delay": 10.999,
      "onscreen_delay": 8.173,
      "typing_delay": 2.826,
      "typing_duration": 11.541,
      "wpm": 49,
      "message": "ครับ ก็อันนี้ก็เป็นศูนย์บริการคำบรรยาย"
    },
    {
      "message_id": 507,
      "agent_id": 13,
      "delay": 7.538,
      "onscreen_delay": 6.965,
      "typing_delay": 0.573,
      "typing_duration": 9.423,
      "wpm": 48,
      "message": "แทนเสียงนะครับ เป็นของแล็บ AAT "
    },
    {
      "message_id": 508,
      "agent_id": 14,
      "delay": 5.422,
      "onscreen_delay": 5.267,
      "typing_delay": 0.155,
      "typing_duration": 9.429,
      "wpm": 75,
      "message": "ในส่วนนี้เราจะนำเสนอโซลูชันแพลตฟอร์มการเรียนรู้"
    },
    {
      "message_id": 509,
      "agent_id": 28,
      "delay": 5.428,
      "onscreen_delay": 4.868,
      "typing_delay": 0.56,
      "typing_duration": 10.02,
      "wpm": 42,
      "message": "นะครับ เดี๋ยวพาชมศูนย์ฯ ครับ "
    },
    {
      "message_id": 510,
      "agent_id": 12,
      "delay": 6.019,
      "onscreen_delay": 5.52,
      "typing_delay": 0.499,
      "typing_duration": 10.505,
      "wpm": 66,
      "message": "ศูนย์ตัวนี้ครับ เป็นศูนย์ที่รองรับด้านการศึกษา"
    },
    {
      "message_id": 511,
      "agent_id": 13,
      "delay": 6.504,
      "onscreen_delay": 5.949,
      "typing_delay": 0.555,
      "typing_duration": 8.897,
      "wpm": 10,
      "message": "นะครับ "
    },
    {
      "message_id": 512,
      "agent_id": 14,
      "delay": 4.896,
      "onscreen_delay": 4.896,
      "typing_delay": 0,
      "typing_duration": 9.479,
      "wpm": 81,
      "message": "ก็จะเป็นโซลูชันสำหรับนักเรียนที่มีปัญหาทางการได้ยิน"
    },
    {
      "message_id": 513,
      "agent_id": 28,
      "delay": 5.479,
      "onscreen_delay": 5.275,
      "typing_delay": 0.204,
      "typing_duration": 5.559,
      "wpm": 32,
      "message": "นะครับ ปัญหา "
    },
    {
      "message_id": 514,
      "agent_id": 12,
      "delay": 1.623,
      "onscreen_delay": 0,
      "typing_delay": 1.623,
      "typing_duration": 11.712,
      "wpm": 23,
      "message": "สสวท.(ดร.ณัฐนันท์) "
    },
    {
      "message_id": 515,
      "agent_id": 13,
      "delay": 7.712,
      "onscreen_delay": 7.128,
      "typing_delay": 0.584,
      "typing_duration": 10.468,
      "wpm": 64,
      "message": "นะครับ ที่จะเข้าเรียนในมหาลัยก็คือ  ถ้ามหาลัย"
    },
    {
      "message_id": 516,
      "agent_id": 14,
      "delay": 6.467,
      "onscreen_delay": 6.467,
      "typing_delay": 0,
      "typing_duration": 11.345,
      "wpm": 53,
      "message": "ไม่มีล่ามนี่ มหาวิทยาลัยนั้นจะไม่รับเด็ก"
    },
    {
      "message_id": 517,
      "agent_id": 28,
      "delay": 7.344,
      "onscreen_delay": 6.626,
      "typing_delay": 0.718,
      "typing_duration": 9.687,
      "wpm": 40,
      "message": "หูหนวกที่อยากเรียนสายวิศวะ "
    },
    {
      "message_id": 518,
      "agent_id": 12,
      "delay": 5.685,
      "onscreen_delay": 4.929,
      "typing_delay": 0.756,
      "typing_duration": 14.12,
      "wpm": 42,
      "message": "อันนี้ก็จะเป็นระบบที่เราไปเสริมให้นะครับ "
    },
    {
      "message_id": 519,
      "agent_id": 13,
      "delay": 10.119,
      "onscreen_delay": 8.436,
      "typing_delay": 1.683,
      "typing_duration": 7.615,
      "wpm": 71,
      "message": "ราชภัฏสกลนคร แต่เดิมราชภัฏสกลนคร คือ "
    },
    {
      "message_id": 520,
      "agent_id": 14,
      "delay": 6.117,
      "onscreen_delay": 5.682,
      "typing_delay": 0.435,
      "typing_duration": 9.213,
      "wpm": 83,
      "message": "4 ปีนะครับ รับ 1 รุ่น แต่พอระบบนี้ไปช่วยนี่รับทุกปี"
    },
    {
      "message_id": 521,
      "agent_id": 28,
      "delay": 5.212,
      "onscreen_delay": 4.532,
      "typing_delay": 0.68,
      "typing_duration": 11.248,
      "wpm": 37,
      "message": "เลย // แต่ก่อนนี่ เด็กต้องรอ"
    },
    {
      "message_id": 522,
      "agent_id": 12,
      "delay": 7.246,
      "onscreen_delay": 6.82,
      "typing_delay": 0.426,
      "typing_duration": 14.537,
      "wpm": 40,
      "message": "ใช่ ใช่ครับ // อันนี้เป็น Caption เสริม "
    },
    {
      "message_id": 523,
      "agent_id": 13,
      "delay": 10.535,
      "onscreen_delay": 10.092,
      "typing_delay": 0.443,
      "typing_duration": 13.762,
      "wpm": 65,
      "message": "ครับ ก็ระบบจะประกอบด้วยกัน 2 ส่วนครับ ก็จะเป็นระบบล่ามทางไกล"
    },
    {
      "message_id": 524,
      "agent_id": 14,
      "delay": 9.76,
      "onscreen_delay": 9.301,
      "typing_delay": 0.459,
      "typing_duration": 10.939,
      "wpm": 81,
      "message": "นะครับ อันนี้ก็จะเชื่อมต่อกับศูนย์ TTRS นะครับ อีกส่วนหนึ่ง"
    },
    {
      "message_id": 525,
      "agent_id": 28,
      "delay": 6.938,
      "onscreen_delay": 6.224,
      "typing_delay": 0.714,
      "typing_duration": 14.424,
      "wpm": 54,
      "message": "ก็จะเป็นระบบถอดความสด อันนี้ก็จะเป็นเจ้าหน้าที่ล่สาม"
    },
    {
      "message_id": 526,
      "agent_id": 12,
      "delay": 10.422,
      "onscreen_delay": 10.118,
      "typing_delay": 0.304,
      "typing_duration": 8.349,
      "wpm": 47,
      "message": "นะครับ ที่แปลนะครับ ก็น้อง"
    },
    {
      "message_id": 527,
      "agent_id": 13,
      "delay": 6.421,
      "onscreen_delay": 6.081,
      "typing_delay": 0.34,
      "typing_duration": 7.337,
      "wpm": 72,
      "message": "เขาก็จะทำหน้าที่แปลภาษามือให้ รบกวน"
    },
    {
      "message_id": 528,
      "agent_id": 14,
      "delay": 3.335,
      "onscreen_delay": 3.335,
      "typing_delay": 0,
      "typing_duration": 8.975,
      "wpm": 89,
      "message": "ช่วยแปลตามที่ผมพูดนะครับ (ล่าม) ค่ะ (ดร.ณัฐนันท์) ทาง"
    },
    {
      "message_id": 529,
      "agent_id": 28,
      "delay": 4.972,
      "onscreen_delay": 4.209,
      "typing_delay": 0.763,
      "typing_duration": 12.071,
      "wpm": 30,
      "message": "สกลนครนะครับ ก็ใช้คู่กัน "
    },
    {
      "message_id": 530,
      "agent_id": 12,
      "delay": 8.07,
      "onscreen_delay": 7.459,
      "typing_delay": 0.611,
      "typing_duration": 8.804,
      "wpm": 66,
      "message": "แล้วก็ถอดความเสียงทางไกล ก็จะเป็นแบบรูป"
    },
    {
      "message_id": 531,
      "agent_id": 13,
      "delay": 4.803,
      "onscreen_delay": 4.141,
      "typing_delay": 0.662,
      "typing_duration": 13.231,
      "wpm": 39,
      "message": "ในห้องเรียนเราก็จะ merge ภาพขึ้นไป "
    },
    {
      "message_id": 532,
      "agent_id": 14,
      "delay": 9.227,
      "onscreen_delay": 9.227,
      "typing_delay": 0,
      "typing_duration": 13.86,
      "wpm": 70,
      "message": "วิดีโอแล้วก็ Text พร้อมกัน ข้อจำกัดของภาษามือคือมันไม่ค่อยครบถ้วน "
    },
    {
      "message_id": 533,
      "agent_id": 28,
      "delay": 9.858,
      "onscreen_delay": 8.409,
      "typing_delay": 1.449,
      "typing_duration": 14.226,
      "wpm": 42,
      "message": "// เด็กต้องอ่านออกทุกคนไหม (ดร.ณัฐนันท์) "
    },
    {
      "message_id": 534,
      "agent_id": 12,
      "delay": 10.225,
      "onscreen_delay": 9.555,
      "typing_delay": 0.67,
      "typing_duration": 6.542,
      "wpm": 87,
      "message": "แต่ต้องประกอบกัน แต่ว่าเขาจะดูล่ามก่อน "
    },
    {
      "message_id": 535,
      "agent_id": 13,
      "delay": 6.221,
      "onscreen_delay": 5.316,
      "typing_delay": 0.905,
      "typing_duration": 8.166,
      "wpm": 72,
      "message": "ถ้าดูล่ามไม่เข้าใจ เขาก็จะมาอ่านข้อความ "
    },
    {
      "message_id": 536,
      "agent_id": 14,
      "delay": 4.164,
      "onscreen_delay": 4.164,
      "typing_delay": 0,
      "typing_duration": 11.723,
      "wpm": 81,
      "message": "แต่ด้วยระบบที่เราทำครับ เราก็จะมี Text ตัวนี้ให้ พอเรียนจบเขาก็"
    },
    {
      "message_id": 537,
      "agent_id": 28,
      "delay": 7.715,
      "onscreen_delay": 6.891,
      "typing_delay": 0.824,
      "typing_duration": 13.362,
      "wpm": 31,
      "message": "สามารถเซฟ text ไปเรียนต่อได้ "
    },
    {
      "message_id": 538,
      "agent_id": 12,
      "delay": 9.36,
      "onscreen_delay": 7.835,
      "typing_delay": 1.525,
      "typing_duration": 7.469,
      "wpm": 68,
      "message": "ครับ หรือเอามาใช้กับระบบที่ 2 ครับ "
    },
    {
      "message_id": 539,
      "agent_id": 13,
      "delay": 5.359,
      "onscreen_delay": 4.384,
      "typing_delay": 0.975,
      "typing_duration": 8.489,
      "wpm": 48,
      "message": "ระบบที่เป็น online Learning "
    },
    {
      "message_id": 540,
      "agent_id": 14,
      "delay": 4.488,
      "onscreen_delay": 4.488,
      "typing_delay": 0,
      "typing_duration": 12.841,
      "wpm": 53,
      "message": "ก็คือพอเด็กเรียนเสร็จนี่เราก็จะทำแพลตฟอร์มที่"
    },
    {
      "message_id": 541,
      "agent_id": 28,
      "delay": 8.84,
      "onscreen_delay": 8.446,
      "typing_delay": 0.394,
      "typing_duration": 13.636,
      "wpm": 41,
      "message": "มาเรียนทบทวนนะครับ โดยแพลตฟอร์มตรงนี้"
    },
    {
      "message_id": 542,
      "agent_id": 12,
      "delay": 9.634,
      "onscreen_delay": 9.011,
      "typing_delay": 0.623,
      "typing_duration": 9.216,
      "wpm": 68,
      "message": "ก็จะเด็กพิการทางสายตาด้วย เนื้อหานี่ เราจะ"
    },
    {
      "message_id": 543,
      "agent_id": 13,
      "delay": 5.633,
      "onscreen_delay": 5.045,
      "typing_delay": 0.588,
      "typing_duration": 8.083,
      "wpm": 61,
      "message": "ทำตั้งแต่ชั้นประถมเลยถึงชั้นมัธยม "
    },
    {
      "message_id": 544,
      "agent_id": 14,
      "delay": 4.082,
      "onscreen_delay": 4.082,
      "typing_delay": 0,
      "typing_duration": 9.448,
      "wpm": 56,
      "message": "ระบบรวมเข้ามาเป็นระบบมหาวิทยาลัย ทำ"
    },
    {
      "message_id": 545,
      "agent_id": 28,
      "delay": 5.447,
      "onscreen_delay": 4.882,
      "typing_delay": 0.565,
      "typing_duration": 12.747,
      "wpm": 28,
      "message": "ให้เด็ก ตั้งแต่ชั้นประถม"
    },
    {
      "message_id": 546,
      "agent_id": 12,
      "delay": 8.746,
      "onscreen_delay": 7.956,
      "typing_delay": 0.79,
      "typing_duration": 8.512,
      "wpm": 48,
      "message": "มีโอกาสเรียนรู้ได้ กลุ่มของ"
    },
    {
      "message_id": 547,
      "agent_id": 13,
      "delay": 4.745,
      "onscreen_delay": 4.086,
      "typing_delay": 0.659,
      "typing_duration": 12.761,
      "wpm": 41,
      "message": "ที่ใช้แพลตฟอร์มออนไลน์ learning นี่"
    },
    {
      "message_id": 548,
      "agent_id": 14,
      "delay": 8.759,
      "onscreen_delay": 8.611,
      "typing_delay": 0.148,
      "typing_duration": 10.428,
      "wpm": 72,
      "message": "นะครับ กลุ่มตานี่ก็จะทำ AD คือ คำบรรยายแทนภาพ ส่วน"
    },
    {
      "message_id": 549,
      "agent_id": 28,
      "delay": 6.427,
      "onscreen_delay": 5.707,
      "typing_delay": 0.72,
      "typing_duration": 14.68,
      "wpm": 32,
      "message": "เด็กกลุ่มหูนี่เราก็จะมีกลุ่ม CC "
    },
    {
      "message_id": 550,
      "agent_id": 12,
      "delay": 10.679,
      "onscreen_delay": 10.341,
      "typing_delay": 0.338,
      "typing_duration": 14.201,
      "wpm": 55,
      "message": "ส่วนเว็บไซต์นี่ เราก็มีการตรวจสอบการเข้าถึงเด็กพิการ"
    },
    {
      "message_id": 551,
      "agent_id": 13,
      "delay": 10.194,
      "onscreen_delay": 9.723,
      "typing_delay": 0.471,
      "typing_duration": 13.853,
      "wpm": 48,
      "message": "ทางสายตาสามารถเข้าถึงได้ 100 เปอร์เซ็นต์ครับ "
    },
    {
      "message_id": 552,
      "agent_id": 14,
      "delay": 9.849,
      "onscreen_delay": 9.849,
      "typing_delay": 0,
      "typing_duration": 12.894,
      "wpm": 78,
      "message": "น้อง Dev ที่เป็นน้องพิการทางสายตาด้วยครับ เพราะฉะนั้น Dev เอง ทำเอง "
    },
    {
      "message_id": 553,
      "agent_id": 28,
      "delay": 8.89,
      "onscreen_delay": 7.906,
      "typing_delay": 0.984,
      "typing_duration": 11.904,
      "wpm": 44,
      "message": "ตรงกับความต้องการของผู้ใช้งานแน่นอน "
    },
    {
      "message_id": 554,
      "agent_id": 12,
      "delay": 7.902,
      "onscreen_delay": 4.803,
      "typing_delay": 3.099,
      "typing_duration": 10.656,
      "wpm": 53,
      "message": "(ดร.ณัฐนันท์) ใช่ครับ อย่างระบบถอดความ"
    },
    {
      "message_id": 555,
      "agent_id": 13,
      "delay": 6.655,
      "onscreen_delay": 6.321,
      "typing_delay": 0.334,
      "typing_duration": 5.36,
      "wpm": 56,
      "message": "นี่ สามารถลองได้ครับ "
    },
    {
      "message_id": 556,
      "agent_id": 14,
      "delay": 2.654,
      "onscreen_delay": 2.646,
      "typing_delay": 0.008,
      "typing_duration": 7.575,
      "wpm": 63,
      "message": "ครับ เดี๋ยวอาจจะกลับมาตรงนี้ก่อน "
    },
    {
      "message_id": 557,
      "agent_id": 28,
      "delay": 3.574,
      "onscreen_delay": 1.011,
      "typing_delay": 2.563,
      "typing_duration": 10.398,
      "wpm": 30,
      "message": "ยืนดูตรงกลางก็ได้ครับ "
    },
    {
      "message_id": 558,
      "agent_id": 12,
      "delay": 6.397,
      "onscreen_delay": 4.904,
      "typing_delay": 1.493,
      "typing_duration": 10.317,
      "wpm": 55,
      "message": "// ทดสอบนะครับ วันนี้ลองเข้ามาเยี่ยมชม "
    },
    {
      "message_id": 559,
      "agent_id": 13,
      "delay": 6.315,
      "onscreen_delay": 5.561,
      "typing_delay": 0.754,
      "typing_duration": 4.347,
      "wpm": 17,
      "message": "A-MED "
    },
    {
      "message_id": 560,
      "agent_id": 14,
      "delay": 2.314,
      "onscreen_delay": 2.314,
      "typing_delay": 0,
      "typing_duration": 6.448,
      "wpm": 79,
      "message": "ดูจาก Tablet ก็ได้ครับ วันนี้ก็เลย"
    },
    {
      "message_id": 561,
      "agent_id": 28,
      "delay": 2.442,
      "onscreen_delay": 1.896,
      "typing_delay": 0.546,
      "typing_duration": 14.641,
      "wpm": 49,
      "message": "ทดสอบดูว่าระบบการใช้งานของถอดความเสียงเป็นเช่นไร "
    },
    {
      "message_id": 562,
      "agent_id": 12,
      "delay": 10.639,
      "onscreen_delay": 6.272,
      "typing_delay": 4.367,
      "typing_duration": 4.367,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 563,
      "agent_id": 13,
      "delay": 6.638,
      "onscreen_delay": 4.822,
      "typing_delay": 1.816,
      "typing_duration": 9.985,
      "wpm": 50,
      "message": "//ข้อความจะต่างกันนะคะ คือข้อความ"
    },
    {
      "message_id": 564,
      "agent_id": 14,
      "delay": 5.984,
      "onscreen_delay": 5.243,
      "typing_delay": 0.741,
      "typing_duration": 11.486,
      "wpm": 81,
      "message": "ที่เราใช้เป็นระบบแบ่งพิมพ์นะคะ เป็นระบบที่เราพัฒนาอยู่ปัจจุบัน"
    },
    {
      "message_id": 565,
      "agent_id": 28,
      "delay": 7.485,
      "onscreen_delay": 6.422,
      "typing_delay": 1.063,
      "typing_duration": 12.384,
      "wpm": 38,
      "message": "นะคะ เป็นเรื่องของการพูดทวนนะคะ "
    },
    {
      "message_id": 566,
      "agent_id": 12,
      "delay": 8.383,
      "onscreen_delay": 7.438,
      "typing_delay": 0.945,
      "typing_duration": 10.185,
      "wpm": 41,
      "message": "เสียง ก็จะสังเกตได้ว่า A-MED "
    },
    {
      "message_id": 567,
      "agent_id": 13,
      "delay": 6.184,
      "onscreen_delay": 5.727,
      "typing_delay": 0.457,
      "typing_duration": 8.46,
      "wpm": 66,
      "message": "นี่ ระบบรู้จำเสียงพูดอาจจะไม่มีคำสั่ง "
    },
    {
      "message_id": 568,
      "agent_id": 14,
      "delay": 4.458,
      "onscreen_delay": 4.458,
      "typing_delay": 0,
      "typing_duration": 9.952,
      "wpm": 71,
      "message": "ก็จะขึ้นเป็น A-MED // ครับ ดีครับ (ดร.ณัฐนันท์) "
    },
    {
      "message_id": 569,
      "agent_id": 28,
      "delay": 5.951,
      "onscreen_delay": 2.738,
      "typing_delay": 3.213,
      "typing_duration": 13.164,
      "wpm": 26,
      "message": "อันนี้เป็น Revoice ครับ "
    },
    {
      "message_id": 570,
      "agent_id": 12,
      "delay": 9.163,
      "onscreen_delay": 8.184,
      "typing_delay": 0.979,
      "typing_duration": 8.046,
      "wpm": 45,
      "message": "ก็จะเป็นเจ้าหน้าที่ในการ"
    },
    {
      "message_id": 571,
      "agent_id": 13,
      "delay": 5.16,
      "onscreen_delay": 4.665,
      "typing_delay": 0.495,
      "typing_duration": 9.757,
      "wpm": 51,
      "message": "พูดทวน พอเสียงเข้าไปปุ๊บ ทางนี้ก็"
    },
    {
      "message_id": 572,
      "agent_id": 14,
      "delay": 5.756,
      "onscreen_delay": 5.756,
      "typing_delay": 0,
      "typing_duration": 11.066,
      "wpm": 62,
      "message": "ก็จะพูดทวนแล้วก็ออกเลยครับ ตรงนี้เป็น ASR ครับ "
    },
    {
      "message_id": 573,
      "agent_id": 28,
      "delay": 7.064,
      "onscreen_delay": 5.938,
      "typing_delay": 1.126,
      "typing_duration": 13.439,
      "wpm": 13,
      "message": "เนื่องจากว่า"
    },
    {
      "message_id": 574,
      "agent_id": 12,
      "delay": 9.436,
      "onscreen_delay": 8.878,
      "typing_delay": 0.558,
      "typing_duration": 11.131,
      "wpm": 84,
      "message": "เยอะ ฉะนั้น ถ้าเอาเสียงจากห้องเรียนเข้าโดยตรงนี่ ความถูกต้องจะ"
    },
    {
      "message_id": 575,
      "agent_id": 13,
      "delay": 7.13,
      "onscreen_delay": 6.707,
      "typing_delay": 0.423,
      "typing_duration": 14.897,
      "wpm": 64,
      "message": "ลดลง // อ๋อ (ดร.ณัฐนันท์) แต่ถ้าเจ้าหน้าที่พูดทวนนี่ 1. เป็นคลีน "
    },
    {
      "message_id": 576,
      "agent_id": 14,
      "delay": 10.895,
      "onscreen_delay": 10.679,
      "typing_delay": 0.216,
      "typing_duration": 9.996,
      "wpm": 84,
      "message": "แล้วก็เขาจะพูดชัดด้วย จากนั้นความถูกต้องจะสูงขึ้นครับ // "
    },
    {
      "message_id": 577,
      "agent_id": 28,
      "delay": 6.894,
      "onscreen_delay": 5.12,
      "typing_delay": 1.774,
      "typing_duration": 14.199,
      "wpm": 44,
      "message": "ให้ตัวเครื่องนี่จำเสียงของน้องคนนี้ได้เยอะ "
    },
    {
      "message_id": 578,
      "agent_id": 12,
      "delay": 10.197,
      "onscreen_delay": 8.156,
      "typing_delay": 2.041,
      "typing_duration": 11.934,
      "wpm": 69,
      "message": "(ดร.ณัฐนันท์) อันนั้นก็จะเป็นเสริมครับ ให้เหมาะกับบุคคล "
    },
    {
      "message_id": 579,
      "agent_id": 13,
      "delay": 7.933,
      "onscreen_delay": 4.75,
      "typing_delay": 3.183,
      "typing_duration": 14.599,
      "wpm": 44,
      "message": "(ดร.ณัฐนันท์) ครับ // ก็จะเป็น filter noise "
    },
    {
      "message_id": 580,
      "agent_id": 14,
      "delay": 10.598,
      "onscreen_delay": 9.551,
      "typing_delay": 1.047,
      "typing_duration": 8.405,
      "wpm": 37,
      "message": "(ดร.ณัฐนันท์) ใช่ครับ "
    },
    {
      "message_id": 581,
      "agent_id": 28,
      "delay": 6.596,
      "onscreen_delay": 5.307,
      "typing_delay": 1.289,
      "typing_duration": 14.457,
      "wpm": 48,
      "message": "// ดีครับ (ดร.ณัฐนันท์) อันนี้ก็จะเป็นsolution"
    },
    {
      "message_id": 582,
      "agent_id": 12,
      "delay": 10.455,
      "onscreen_delay": 5.838,
      "typing_delay": 4.617,
      "typing_duration": 4.617,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 583,
      "agent_id": 13,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 584,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 6.913,
      "typing_delay": 4.087,
      "typing_duration": 4.087,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 585,
      "agent_id": 28,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 586,
      "agent_id": 12,
      "delay": 11.001,
      "onscreen_delay": 4.431,
      "typing_delay": 6.57,
      "typing_duration": 6.57,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 587,
      "agent_id": 13,
      "delay": 15.004,
      "onscreen_delay": 0,
      "typing_delay": 15.004,
      "typing_duration": 15.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 588,
      "agent_id": 14,
      "delay": 11.002,
      "onscreen_delay": 7.048,
      "typing_delay": 3.954,
      "typing_duration": 3.954,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 589,
      "agent_id": 28,
      "delay": 15,
      "onscreen_delay": 0,
      "typing_delay": 15,
      "typing_duration": 15,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 590,
      "agent_id": 12,
      "delay": 10.999,
      "onscreen_delay": 4.07,
      "typing_delay": 6.929,
      "typing_duration": 6.929,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 591,
      "agent_id": 13,
      "delay": 6.995,
      "onscreen_delay": 0.452,
      "typing_delay": 6.543,
      "typing_duration": 9.286,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 592,
      "agent_id": 14,
      "delay": 5.284,
      "onscreen_delay": 2.989,
      "typing_delay": 2.295,
      "typing_duration": 10.297,
      "wpm": 64,
      "message": "(ดร.ณัฐนันท์) ไมค์อยู่ตรงโน่น (ดร.อนันต์ลดา) "
    },
    {
      "message_id": 593,
      "agent_id": 28,
      "delay": 6.294,
      "onscreen_delay": 5.179,
      "typing_delay": 1.115,
      "typing_duration": 12.356,
      "wpm": 47,
      "message": "ทำในส่วนที่ทำเป็นระบบย้อนหลังด้วยน่ะค่ะ "
    },
    {
      "message_id": 594,
      "agent_id": 12,
      "delay": 8.354,
      "onscreen_delay": 6.82,
      "typing_delay": 1.534,
      "typing_duration": 7.021,
      "wpm": 45,
      "message": "จะเป็นว่าเวลามีเยอะ ๆ "
    },
    {
      "message_id": 595,
      "agent_id": 13,
      "delay": 4.351,
      "onscreen_delay": 3.784,
      "typing_delay": 0.567,
      "typing_duration": 7.826,
      "wpm": 54,
      "message": "ต้องการให้มันเป๊ะทุกอย่าง //"
    },
    {
      "message_id": 596,
      "agent_id": 14,
      "delay": 3.817,
      "onscreen_delay": 3.562,
      "typing_delay": 0.255,
      "typing_duration": 14.255,
      "wpm": 77,
      "message": "อย่างนี้น่ะค่ะ ความถูกต้องจะต้องมีมาก ก็จะมีเจ้าหน้าที่ตรวจสอบความถูกต้อง "
    },
    {
      "message_id": 597,
      "agent_id": 28,
      "delay": 10.254,
      "onscreen_delay": 9.547,
      "typing_delay": 0.707,
      "typing_duration": 13.308,
      "wpm": 10,
      "message": "ก็แล้วแต่"
    },
    {
      "message_id": 598,
      "agent_id": 12,
      "delay": 9.306,
      "onscreen_delay": 8.839,
      "typing_delay": 0.467,
      "typing_duration": 7.565,
      "wpm": 79,
      "message": "ว่าต้องการความเร็วหรือต้องการความถูกต้อง "
    },
    {
      "message_id": 599,
      "agent_id": 13,
      "delay": 5.305,
      "onscreen_delay": 4.674,
      "typing_delay": 0.631,
      "typing_duration": 8.764,
      "wpm": 56,
      "message": "เราก็จะเลือกเจ้าหน้าที่ให้เหมาะสม "
    },
    {
      "message_id": 600,
      "agent_id": 14,
      "delay": 4.763,
      "onscreen_delay": 3.401,
      "typing_delay": 1.362,
      "typing_duration": 8.563,
      "wpm": 60,
      "message": "// รายการทีวี พวกช่องน่ะค่ะ อันนี้"
    },
    {
      "message_id": 601,
      "agent_id": 28,
      "delay": 4.561,
      "onscreen_delay": 3.98,
      "typing_delay": 0.581,
      "typing_duration": 14.304,
      "wpm": 23,
      "message": "นี่ ทีมนี้ก็มีการแก้ไข"
    },
    {
      "message_id": 602,
      "agent_id": 12,
      "delay": 10.304,
      "onscreen_delay": 9.794,
      "typing_delay": 0.51,
      "typing_duration": 9.623,
      "wpm": 70,
      "message": "มีการทำ Caption นี่ค่ะ ประมาณ 2 ชั่วโมงต่อวัน "
    },
    {
      "message_id": 603,
      "agent_id": 13,
      "delay": 6.286,
      "onscreen_delay": 5.034,
      "typing_delay": 1.252,
      "typing_duration": 5.311,
      "wpm": 56,
      "message": "ทุกช่องก็คือ 18 ช่อง "
    },
    {
      "message_id": 604,
      "agent_id": 14,
      "delay": 2.285,
      "onscreen_delay": 2.285,
      "typing_delay": 0,
      "typing_duration": 11.374,
      "wpm": 70,
      "message": "เราก็หวังว่าในส่วนนี้เราสามารถเข้าไปช่วยรายการทีวีค่ะ "
    },
    {
      "message_id": 605,
      "agent_id": 28,
      "delay": 7.373,
      "onscreen_delay": 5.46,
      "typing_delay": 1.913,
      "typing_duration": 12.21,
      "wpm": 32,
      "message": "ดังนั้นน้องเขาไม่ต้องพิมพ์"
    },
    {
      "message_id": 606,
      "agent_id": 12,
      "delay": 8.209,
      "onscreen_delay": 6.226,
      "typing_delay": 1.983,
      "typing_duration": 11.773,
      "wpm": 43,
      "message": "// ทุกคำค่ะ เพราะว่าเขาดู Accuracy "
    },
    {
      "message_id": 607,
      "agent_id": 13,
      "delay": 7.772,
      "onscreen_delay": 7.301,
      "typing_delay": 0.471,
      "typing_duration": 8.372,
      "wpm": 27,
      "message": "ก็คือในผลที่ .."
    },
    {
      "message_id": 608,
      "agent_id": 14,
      "delay": 4.369,
      "onscreen_delay": 3.621,
      "typing_delay": 0.748,
      "typing_duration": 12.13,
      "wpm": 78,
      "message": "(ดร.ณัฐนันท์) 90 เปอร์เซ็นต์ครับ // แล้วจะช่วยกันอย่างไรครับ // "
    },
    {
      "message_id": 609,
      "agent_id": 28,
      "delay": 8.129,
      "onscreen_delay": 4.75,
      "typing_delay": 3.379,
      "typing_duration": 12.692,
      "wpm": 21,
      "message": "ถ้า 90 เปอร์เซ็นต์ "
    },
    {
      "message_id": 610,
      "agent_id": 12,
      "delay": 8.691,
      "onscreen_delay": 7.693,
      "typing_delay": 0.998,
      "typing_duration": 10.25,
      "wpm": 31,
      "message": "Time ไม่เกิน 5 วินาที "
    },
    {
      "message_id": 611,
      "agent_id": 13,
      "delay": 6.248,
      "onscreen_delay": 5.372,
      "typing_delay": 0.876,
      "typing_duration": 12.318,
      "wpm": 57,
      "message": "// 6 คนนี่ เขาเข้ากันทำงานอย่างไร (ดร.ณัฐนันท์) "
    },
    {
      "message_id": 612,
      "agent_id": 14,
      "delay": 8.314,
      "onscreen_delay": 8.314,
      "typing_delay": 0,
      "typing_duration": 9.254,
      "wpm": 92,
      "message": "5 วินาทีครับ แล้วก็จะมี UI ให้ แล้วก็แต่ละคนนี่จะฟังเสียง"
    },
    {
      "message_id": 613,
      "agent_id": 28,
      "delay": 5.253,
      "onscreen_delay": 4.426,
      "typing_delay": 0.827,
      "typing_duration": 14.426,
      "wpm": 35,
      "message": "ตี้ด ตี้ดปุ๊บ ก็จะเป็นการเริ่มแล้ว "
    },
    {
      "message_id": 614,
      "agent_id": 12,
      "delay": 10.424,
      "onscreen_delay": 9.583,
      "typing_delay": 0.841,
      "typing_duration": 10.329,
      "wpm": 83,
      "message": "เราก็มีสิ้นสุดให้นะครับ น้องแต่ละคนก็จะรับผิดชอบแต่ละช่วง"
    },
    {
      "message_id": 615,
      "agent_id": 13,
      "delay": 6.423,
      "onscreen_delay": 5.785,
      "typing_delay": 0.638,
      "typing_duration": 8.347,
      "wpm": 68,
      "message": "เวลา แล้วก็ระบบก็จะรวม text แล้วก็จะไป "
    },
    {
      "message_id": 616,
      "agent_id": 14,
      "delay": 4.346,
      "onscreen_delay": 4.346,
      "typing_delay": 0,
      "typing_duration": 11.561,
      "wpm": 100,
      "message": "Display ให้ครับ // ก็คือน้องเขาจะพิมพ์เฉพาะที่เขาได้ยิน (ดร.ณัฐนันท์) ใช่ครับ "
    },
    {
      "message_id": 617,
      "agent_id": 28,
      "delay": 7.56,
      "onscreen_delay": 6.355,
      "typing_delay": 1.205,
      "typing_duration": 12.432,
      "wpm": 40,
      "message": "เขาจะรู้ช่วงว่าช่วงนั้นเป็นของเขา "
    },
    {
      "message_id": 618,
      "agent_id": 12,
      "delay": 8.429,
      "onscreen_delay": 6.966,
      "typing_delay": 1.463,
      "typing_duration": 10.672,
      "wpm": 51,
      "message": "// แล้วช่วงอื่นที่น้องคนอื่นเขาพิมพ์ "
    },
    {
      "message_id": 619,
      "agent_id": 13,
      "delay": 6.671,
      "onscreen_delay": 6.302,
      "typing_delay": 0.369,
      "typing_duration": 9.285,
      "wpm": 82,
      "message": "น้องเขาจะได้ยินด้วยไหม (ดร.ณัฐนันท์) ได้ยินด้วยครับ "
    },
    {
      "message_id": 620,
      "agent_id": 14,
      "delay": 5.277,
      "onscreen_delay": 5.277,
      "typing_delay": 0,
      "typing_duration": 7.476,
      "wpm": 62,
      "message": "ใช่ครับ ก็คือที่ตัวเองพิมพ์ก็จะ"
    },
    {
      "message_id": 621,
      "agent_id": 28,
      "delay": 3.474,
      "onscreen_delay": 2.763,
      "typing_delay": 0.711,
      "typing_duration": 11.332,
      "wpm": 36,
      "message": "เห็นคนถัดไปด้วย เพราะฉะนั้น "
    },
    {
      "message_id": 622,
      "agent_id": 12,
      "delay": 7.329,
      "onscreen_delay": 6.951,
      "typing_delay": 0.378,
      "typing_duration": 10.495,
      "wpm": 73,
      "message": "จะเห็นของคนถัดไปว่าเราก็จะรู้แล้วว่าพิมพ์ถึงไหนแล้ว"
    },
    {
      "message_id": 623,
      "agent_id": 13,
      "delay": 6.493,
      "onscreen_delay": 5.489,
      "typing_delay": 1.004,
      "typing_duration": 10.015,
      "wpm": 57,
      "message": "ครับ // มันก็ต้องเป็น teamwork พอสมควร "
    },
    {
      "message_id": 624,
      "agent_id": 14,
      "delay": 6.013,
      "onscreen_delay": 5.382,
      "typing_delay": 0.631,
      "typing_duration": 12.611,
      "wpm": 81,
      "message": "(ดร.ณัฐนันท์) ถูกต้องเลยครับ ถูกต้องครับ ก็จะเป็นทีมเวิร์คพอสมควรเลย "
    },
    {
      "message_id": 625,
      "agent_id": 28,
      "delay": 8.609,
      "onscreen_delay": 7.955,
      "typing_delay": 0.654,
      "typing_duration": 11.385,
      "wpm": 40,
      "message": "อย่างเช่นผมรับผิดชอบพิมพ์ไปนี่ "
    },
    {
      "message_id": 626,
      "agent_id": 12,
      "delay": 7.383,
      "onscreen_delay": 6.824,
      "typing_delay": 0.559,
      "typing_duration": 11.669,
      "wpm": 58,
      "message": "ใกล้จบประโยคนี่ ผมก็จะดูว่าคนถัดไปพิมพ์ถึงไหน "
    },
    {
      "message_id": 627,
      "agent_id": 13,
      "delay": 7.667,
      "onscreen_delay": 7.462,
      "typing_delay": 0.205,
      "typing_duration": 12.36,
      "wpm": 50,
      "message": "ผมก็จะพิมพ์ไปชนเขาพอดี ก็จะไปชนกับเขาพอดี "
    },
    {
      "message_id": 628,
      "agent_id": 14,
      "delay": 8.359,
      "onscreen_delay": 8.212,
      "typing_delay": 0.147,
      "typing_duration": 10.148,
      "wpm": 111,
      "message": "// น้องคนนี่ปวดฉี่นี่ทำอย่างไร (ดร.ณัฐนันท์) เรามีการเปลี่ยนเจ้าหน้าที่ครับ "
    },
    {
      "message_id": 629,
      "agent_id": 28,
      "delay": 6.146,
      "onscreen_delay": 5.556,
      "typing_delay": 0.59,
      "typing_duration": 13.247,
      "wpm": 35,
      "message": "เราเคยทำพระราชพิธี 6 ชั่วโมงนี่ "
    },
    {
      "message_id": 630,
      "agent_id": 12,
      "delay": 9.244,
      "onscreen_delay": 8.931,
      "typing_delay": 0.313,
      "typing_duration": 9.83,
      "wpm": 70,
      "message": "ระบบสลับเจ้าหน้าที่เข้าออกครับ // คือน้องคนนี้"
    },
    {
      "message_id": 631,
      "agent_id": 13,
      "delay": 5.827,
      "onscreen_delay": 3.739,
      "typing_delay": 2.088,
      "typing_duration": 11.43,
      "wpm": 63,
      "message": "ประมาณ 5 (ดร.ณัฐนันท์) เรามีเจ้าหน้าที่สำรองครับ "
    },
    {
      "message_id": 632,
      "agent_id": 14,
      "delay": 7.429,
      "onscreen_delay": 6.435,
      "typing_delay": 0.994,
      "typing_duration": 9.309,
      "wpm": 60,
      "message": "// ไดนามิกน่ะค่ะ จะดูว่ามีเจ้าหน้าที่"
    },
    {
      "message_id": 633,
      "agent_id": 28,
      "delay": 5.308,
      "onscreen_delay": 4.694,
      "typing_delay": 0.614,
      "typing_duration": 7.2,
      "wpm": 38,
      "message": "ออนอยู่กี่คนน่ะค่ะ "
    },
    {
      "message_id": 634,
      "agent_id": 12,
      "delay": 3.199,
      "onscreen_delay": 2.833,
      "typing_delay": 0.366,
      "typing_duration": 14.292,
      "wpm": 40,
      "message": "อันนี้เราทำมาตอนช่วงที่ Work From Home "
    },
    {
      "message_id": 635,
      "agent_id": 13,
      "delay": 10.291,
      "onscreen_delay": 9.405,
      "typing_delay": 0.886,
      "typing_duration": 11.665,
      "wpm": 33,
      "message": "ศบค. ตอนนั้นรวมการเฉพาะกิจ"
    },
    {
      "message_id": 636,
      "agent_id": 14,
      "delay": 7.664,
      "onscreen_delay": 7.664,
      "typing_delay": 0,
      "typing_duration": 11.334,
      "wpm": 85,
      "message": "ทั้งหมด 5 ช่องน่ะค่ะ ก็คือเจ้าหน้าที่ Work form Home ก็จะมีปัญหา"
    },
    {
      "message_id": 637,
      "agent_id": 28,
      "delay": 7.331,
      "onscreen_delay": 6.194,
      "typing_delay": 1.137,
      "typing_duration": 13.346,
      "wpm": 29,
      "message": "อินเทอร์เน็ตมันจะไม่เสถียร"
    },
    {
      "message_id": 638,
      "agent_id": 12,
      "delay": 9.345,
      "onscreen_delay": 8.663,
      "typing_delay": 0.682,
      "typing_duration": 8.276,
      "wpm": 58,
      "message": "ให้รองรับ เพราะว่าถ้ามีใครหลุดไป "
    },
    {
      "message_id": 639,
      "agent_id": 13,
      "delay": 5.344,
      "onscreen_delay": 4.858,
      "typing_delay": 0.486,
      "typing_duration": 12.407,
      "wpm": 53,
      "message": "คือระบบจะรู้ว่ามีคนออนกี่คน ถ้าหลุดไปเหลือ 3 "
    },
    {
      "message_id": 640,
      "agent_id": 14,
      "delay": 8.406,
      "onscreen_delay": 7.725,
      "typing_delay": 0.681,
      "typing_duration": 13.574,
      "wpm": 69,
      "message": "จะคิวแค่ 3 คนน่ะค่ะ ถ้ามีคนที่ 5 เข้ามาเพิ่ม ก็จะมี 5 คนเข้ามา"
    },
    {
      "message_id": 641,
      "agent_id": 28,
      "delay": 9.573,
      "onscreen_delay": 9.082,
      "typing_delay": 0.491,
      "typing_duration": 9.715,
      "wpm": 39,
      "message": "เพิ่มน่ะค่ะ มันก็จะรองรับ "
    },
    {
      "message_id": 642,
      "agent_id": 12,
      "delay": 5.714,
      "onscreen_delay": 4.391,
      "typing_delay": 1.323,
      "typing_duration": 5.84,
      "wpm": 51,
      "message": "Dynamic ก็จะช่วยครับ "
    },
    {
      "message_id": 643,
      "agent_id": 13,
      "delay": 1.833,
      "onscreen_delay": 0.375,
      "typing_delay": 1.458,
      "typing_duration": 8.456,
      "wpm": 48,
      "message": "ศคบ. ก่อนหน้านี้เราได้มีการ"
    },
    {
      "message_id": 644,
      "agent_id": 14,
      "delay": 4.453,
      "onscreen_delay": 4.453,
      "typing_delay": 0,
      "typing_duration": 10.028,
      "wpm": 57,
      "message": "ทดสอบกับทางวุฒิสภาในห้องจันทราด้วยครับ "
    },
    {
      "message_id": 645,
      "agent_id": 28,
      "delay": 6.028,
      "onscreen_delay": 5.284,
      "typing_delay": 0.744,
      "typing_duration": 13.729,
      "wpm": 45,
      "message": "ก็ใช้ระบบนี้น่ะครับ ในการแสดงให้ที่ประชุม"
    },
    {
      "message_id": 646,
      "agent_id": 12,
      "delay": 9.727,
      "onscreen_delay": 9.239,
      "typing_delay": 0.488,
      "typing_duration": 10.197,
      "wpm": 71,
      "message": "ได้เห็นนะครับ // น้อยที่สุดกี่คน ในทีมที่จะ Work "
    },
    {
      "message_id": 647,
      "agent_id": 13,
      "delay": 6.196,
      "onscreen_delay": 4.263,
      "typing_delay": 1.933,
      "typing_duration": 11.697,
      "wpm": 29,
      "message": "realtime ได้ // 3 คน //"
    },
    {
      "message_id": 648,
      "agent_id": 14,
      "delay": 7.695,
      "onscreen_delay": 7.665,
      "typing_delay": 0.03,
      "typing_duration": 11.766,
      "wpm": 74,
      "message": "แต่ทุกคนต้อง (ดร.อนันต์ลดา) 3 คนก็จะเป็นการเรียนการสอนครับ "
    },
    {
      "message_id": 649,
      "agent_id": 28,
      "delay": 7.765,
      "onscreen_delay": 7.012,
      "typing_delay": 0.753,
      "typing_duration": 10.914,
      "wpm": 43,
      "message": "จะมีช่วงหยุดค่อนข้างเยอะน่ะครับ "
    },
    {
      "message_id": 650,
      "agent_id": 12,
      "delay": 6.913,
      "onscreen_delay": 5.454,
      "typing_delay": 1.459,
      "typing_duration": 8.87,
      "wpm": 63,
      "message": "// เยี่ยมครับ ขอบคุณครับ // ขอบคุณค่ะ "
    },
    {
      "message_id": 651,
      "agent_id": 13,
      "delay": 4.869,
      "onscreen_delay": 1.333,
      "typing_delay": 3.536,
      "typing_duration": 15.002,
      "wpm": 46,
      "message": "// สภาถ้าเราเลิกเที่ยงคืน เราจะไปตั้งแต่กี่โมง"
    },
    {
      "message_id": 652,
      "agent_id": 14,
      "delay": 11.001,
      "onscreen_delay": 10.232,
      "typing_delay": 0.769,
      "typing_duration": 8.905,
      "wpm": 76,
      "message": "ใช่ครับ ตอนนี้ที่ประชุมสภาครับ เจ้าหน้าที่เขา"
    },
    {
      "message_id": 653,
      "agent_id": 28,
      "delay": 6.999,
      "onscreen_delay": 5.939,
      "typing_delay": 1.06,
      "typing_duration": 15.002,
      "wpm": 46,
      "message": "ก็เลยรู้ระบบนี้ไปด้วยนะครับ เพราะฉะนั้น เจ้าหน"
    },
    {
      "message_id": 654,
      "agent_id": 12,
      "delay": 11.001,
      "onscreen_delay": 9.972,
      "typing_delay": 1.029,
      "typing_duration": 13.111,
      "wpm": 48,
      "message": "ครับ เรา Setup ไว้แล้ว เขาแค่มาเอา License "
    },
    {
      "message_id": 655,
      "agent_id": 13,
      "delay": 9.11,
      "onscreen_delay": 8.71,
      "typing_delay": 0.4,
      "typing_duration": 13.684,
      "wpm": 52,
      "message": "หรือว่าเอาระบบนี้ไปใช้งานนี้ ก็สามารถเอาระบบนี้ "
    },
    {
      "message_id": 656,
      "agent_id": 14,
      "delay": 9.683,
      "onscreen_delay": 9.495,
      "typing_delay": 0.188,
      "typing_duration": 9.469,
      "wpm": 84,
      "message": "แล้วก็ระบบนี้พอทำเสร็จแล้วนี่ สุดท้ายมันทำระบบ Report "
    },
    {
      "message_id": 657,
      "agent_id": 28,
      "delay": 5.682,
      "onscreen_delay": 4.686,
      "typing_delay": 0.996,
      "typing_duration": 15.002,
      "wpm": 38,
      "message": "ให้ด้วย ประชุมเสร็จปุ๊บ รีพอร์ตออกมาได"
    },
    {
      "message_id": 658,
      "agent_id": 12,
      "delay": 11.001,
      "onscreen_delay": 9.666,
      "typing_delay": 1.335,
      "typing_duration": 9.008,
      "wpm": 63,
      "message": "ใช่ครับ // ขอบคุณมากครับ (ดร.ณัฐนันท์) "
    },
    {
      "message_id": 659,
      "agent_id": 13,
      "delay": 7,
      "onscreen_delay": 6.612,
      "typing_delay": 0.388,
      "typing_duration": 4.627,
      "wpm": 13,
      "message": "ครับ "
    },
    {
      "message_id": 660,
      "agent_id": 14,
      "delay": 5.121,
      "onscreen_delay": 0,
      "typing_delay": 5.121,
      "typing_duration": 5.121,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 661,
      "agent_id": 28,
      "delay": 15.005,
      "onscreen_delay": 0,
      "typing_delay": 15.005,
      "typing_duration": 15.005,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 662,
      "agent_id": 12,
      "delay": 13.673,
      "onscreen_delay": 0,
      "typing_delay": 13.673,
      "typing_duration": 13.673,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 663,
      "agent_id": 13,
      "delay": 15.005,
      "onscreen_delay": 0,
      "typing_delay": 15.005,
      "typing_duration": 15.005,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 664,
      "agent_id": 14,
      "delay": 11.002,
      "onscreen_delay": 6.954,
      "typing_delay": 4.048,
      "typing_duration": 4.048,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 665,
      "agent_id": 28,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 666,
      "agent_id": 12,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 667,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 668,
      "agent_id": 14,
      "delay": 11,
      "onscreen_delay": 7.002,
      "typing_delay": 3.998,
      "typing_duration": 3.998,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 669,
      "agent_id": 28,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 670,
      "agent_id": 12,
      "delay": 10.999,
      "onscreen_delay": 2.827,
      "typing_delay": 8.172,
      "typing_duration": 8.172,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 671,
      "agent_id": 13,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 672,
      "agent_id": 14,
      "delay": 10.999,
      "onscreen_delay": 6.424,
      "typing_delay": 4.575,
      "typing_duration": 4.575,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 673,
      "agent_id": 28,
      "delay": 15.001,
      "onscreen_delay": 0,
      "typing_delay": 15.001,
      "typing_duration": 15.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 674,
      "agent_id": 12,
      "delay": 10.998,
      "onscreen_delay": 6.33,
      "typing_delay": 4.668,
      "typing_duration": 4.668,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 675,
      "agent_id": 13,
      "delay": 15.003,
      "onscreen_delay": 0,
      "typing_delay": 15.003,
      "typing_duration": 15.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 676,
      "agent_id": 14,
      "delay": 11.001,
      "onscreen_delay": 3.693,
      "typing_delay": 7.308,
      "typing_duration": 7.308,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 677,
      "agent_id": 28,
      "delay": 15.002,
      "onscreen_delay": 0,
      "typing_delay": 15.002,
      "typing_duration": 15.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 678,
      "agent_id": 13,
      "delay": 11.001,
      "onscreen_delay": 3.998,
      "typing_delay": 7.003,
      "typing_duration": 7.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 679,
      "agent_id": 14,
      "delay": 6.999,
      "onscreen_delay": 3.997,
      "typing_delay": 3.002,
      "typing_duration": 3.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 680,
      "agent_id": 14,
      "delay": 3,
      "onscreen_delay": 0,
      "typing_delay": 3,
      "typing_duration": 3,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 681,
      "agent_id": 14,
      "delay": 3.003,
      "onscreen_delay": 0,
      "typing_delay": 3.003,
      "typing_duration": 3.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 682,
      "agent_id": 14,
      "delay": 3.004,
      "onscreen_delay": 0,
      "typing_delay": 3.004,
      "typing_duration": 3.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 683,
      "agent_id": 14,
      "delay": 3.003,
      "onscreen_delay": 0,
      "typing_delay": 3.003,
      "typing_duration": 3.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 684,
      "agent_id": 14,
      "delay": 3.003,
      "onscreen_delay": 0,
      "typing_delay": 3.003,
      "typing_duration": 3.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 685,
      "agent_id": 14,
      "delay": 3.003,
      "onscreen_delay": 0,
      "typing_delay": 3.003,
      "typing_duration": 3.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 686,
      "agent_id": 14,
      "delay": 3.001,
      "onscreen_delay": 0,
      "typing_delay": 3.001,
      "typing_duration": 3.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 687,
      "agent_id": 14,
      "delay": 3,
      "onscreen_delay": 0,
      "typing_delay": 3,
      "typing_duration": 3,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 688,
      "agent_id": 14,
      "delay": 3,
      "onscreen_delay": 0,
      "typing_delay": 3,
      "typing_duration": 3,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 689,
      "agent_id": 14,
      "delay": 3.002,
      "onscreen_delay": 0,
      "typing_delay": 3.002,
      "typing_duration": 3.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 690,
      "agent_id": 13,
      "delay": 0.002,
      "onscreen_delay": 0,
      "typing_delay": 0.002,
      "typing_duration": 0.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 691,
      "agent_id": 14,
      "delay": 0.003,
      "onscreen_delay": 0,
      "typing_delay": 0.003,
      "typing_duration": 0.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 692,
      "agent_id": 13,
      "delay": 3.003,
      "onscreen_delay": 0,
      "typing_delay": 3.003,
      "typing_duration": 3.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 693,
      "agent_id": 14,
      "delay": 3.002,
      "onscreen_delay": 0,
      "typing_delay": 3.002,
      "typing_duration": 3.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 694,
      "agent_id": 14,
      "delay": 3,
      "onscreen_delay": 0,
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