{
  "average_delay": 1.561,
  "average_delay_with_out_empty_turn": 3.602,
  "average_speech_duration": 1.517,
  "average_transcribe_duration": 1.561,
  "wpm": 55,
  "wpm_with_out_empty_turn": 146,
  "agents": [
    {
      "agent_id": 12,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_speech_duration": 0,
      "average_transcribe_duration": 0,
      "wpm": 0,
      "wpm_with_out_empty_turn": 0
    },
    {
      "agent_id": 14,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_speech_duration": 0,
      "average_transcribe_duration": 0,
      "wpm": 0,
      "wpm_with_out_empty_turn": 0
    },
    {
      "agent_id": 17,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_speech_duration": 0,
      "average_transcribe_duration": 0,
      "wpm": 0,
      "wpm_with_out_empty_turn": 0
    },
    {
      "agent_id": 19,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_speech_duration": 0,
      "average_transcribe_duration": 0,
      "wpm": 0,
      "wpm_with_out_empty_turn": 0
    },
    {
      "agent_id": 33,
      "average_delay": 1.178,
      "average_delay_with_out_empty_turn": 3.303,
      "average_speech_duration": 1.136,
      "average_transcribe_duration": 1.178,
      "wpm": 42,
      "wpm_with_out_empty_turn": 149
    },
    {
      "agent_id": 34,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_speech_duration": 0,
      "average_transcribe_duration": 0,
      "wpm": 0,
      "wpm_with_out_empty_turn": 0
    },
    {
      "agent_id": 29,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_speech_duration": 0,
      "average_transcribe_duration": 0,
      "wpm": 0,
      "wpm_with_out_empty_turn": 0
    },
    {
      "agent_id": 36,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_speech_duration": 0,
      "average_transcribe_duration": 0,
      "wpm": 0,
      "wpm_with_out_empty_turn": 0
    },
    {
      "agent_id": 13,
      "average_delay": 2.176,
      "average_delay_with_out_empty_turn": 3.863,
      "average_speech_duration": 2.129,
      "average_transcribe_duration": 2.176,
      "wpm": 74,
      "wpm_with_out_empty_turn": 143
    },
    {
      "agent_id": 28,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_speech_duration": 0,
      "average_transcribe_duration": 0,
      "wpm": 0,
      "wpm_with_out_empty_turn": 0
    }
  ],
  "messages": [
    {
      "message_id": 1,
      "agent_id": 13,
      "delay": 9.382,
      "speech_duration": 0.228,
      "transcribe_duration": 9.382,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 2,
      "agent_id": 13,
      "delay": 0.227,
      "speech_duration": 0.484,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 3,
      "agent_id": 13,
      "delay": 0.271,
      "speech_duration": 0.164,
      "transcribe_duration": 0.271,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 4,
      "agent_id": 13,
      "delay": 1.562,
      "speech_duration": 7.332,
      "transcribe_duration": 1.562,
      "wpm": 160,
      "message": "เดี๋ยวเราจะมาดูคำอธิบายนะคะแล้วก็เหงาๆของตัวบอกข้อที่เราจะมาเรียนในวันนี้นะคะ"
    },
    {
      "message_id": 5,
      "agent_id": 13,
      "delay": 1.964,
      "speech_duration": 1.956,
      "transcribe_duration": 1.964,
      "wpm": 61,
      "message": "ว่าจะมี"
    },
    {
      "message_id": 6,
      "agent_id": 13,
      "delay": 1.587,
      "speech_duration": 1.572,
      "transcribe_duration": 1.587,
      "wpm": 105,
      "message": "รูปแบบนะคะ"
    },
    {
      "message_id": 7,
      "agent_id": 13,
      "delay": 1.452,
      "speech_duration": 1.444,
      "transcribe_duration": 1.452,
      "wpm": 52,
      "message": "นะคะ"
    },
    {
      "message_id": 8,
      "agent_id": 13,
      "delay": 0.259,
      "speech_duration": 0.164,
      "transcribe_duration": 0.259,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 9,
      "agent_id": 13,
      "delay": 5.578,
      "speech_duration": 5.54,
      "transcribe_duration": 5.578,
      "wpm": 162,
      "message": "ที่ใช้ควบคุมเทคโนโลยีสารสนเทศของเรานะคะว่ามันมีอะไรบ้างนะคะ"
    },
    {
      "message_id": 10,
      "agent_id": 13,
      "delay": 0.235,
      "speech_duration": 0.228,
      "transcribe_duration": 0.235,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 11,
      "agent_id": 13,
      "delay": 0.486,
      "speech_duration": 0.484,
      "transcribe_duration": 0.486,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 12,
      "agent_id": 13,
      "delay": 0.455,
      "speech_duration": 0.228,
      "transcribe_duration": 0.455,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 13,
      "agent_id": 13,
      "delay": 0.273,
      "speech_duration": 0.164,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 14,
      "agent_id": 13,
      "delay": 5.328,
      "speech_duration": 5.284,
      "transcribe_duration": 5.328,
      "wpm": 150,
      "message": "เดินทางนะคะกรอบแนวคิดนะคะด้านเทคโนโลยีสารสนเทศของเรา"
    },
    {
      "message_id": 15,
      "agent_id": 13,
      "delay": 3.72,
      "speech_duration": 3.684,
      "transcribe_duration": 3.72,
      "wpm": 143,
      "message": "เดี๋ยวเรามาเริ่มดูนะคะเกี่ยวกับการ"
    },
    {
      "message_id": 16,
      "agent_id": 13,
      "delay": 3.118,
      "speech_duration": 3.108,
      "transcribe_duration": 3.118,
      "wpm": 116,
      "message": "นำเทคโนโลยีสารสนเทศนะคะ"
    },
    {
      "message_id": 17,
      "agent_id": 13,
      "delay": 0.605,
      "speech_duration": 0.612,
      "transcribe_duration": 0.605,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 18,
      "agent_id": 13,
      "delay": 2.191,
      "speech_duration": 2.148,
      "transcribe_duration": 2.191,
      "wpm": 168,
      "message": "ที่ได้นำมาใช้ในหน่วยงาน"
    },
    {
      "message_id": 19,
      "agent_id": 13,
      "delay": 1.903,
      "speech_duration": 1.892,
      "transcribe_duration": 1.903,
      "wpm": 159,
      "message": "องค์กรของเรานี่นะคะ"
    },
    {
      "message_id": 20,
      "agent_id": 13,
      "delay": 5.074,
      "speech_duration": 5.028,
      "transcribe_duration": 5.074,
      "wpm": 140,
      "message": "เขาจะมีการส่งผลให้ประสิทธิภาพหรือว่าประสิทธิผล"
    },
    {
      "message_id": 21,
      "agent_id": 13,
      "delay": 0.463,
      "speech_duration": 0.164,
      "transcribe_duration": 0.463,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 22,
      "agent_id": 13,
      "delay": 0.379,
      "speech_duration": 0.356,
      "transcribe_duration": 0.379,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 23,
      "agent_id": 13,
      "delay": 4.248,
      "speech_duration": 4.196,
      "transcribe_duration": 4.248,
      "wpm": 193,
      "message": "ที่เกิดขึ้นในการทำงานของเราเกิดขึ้นอย่างไรนั่นเองนะคะ"
    },
    {
      "message_id": 24,
      "agent_id": 13,
      "delay": 0.258,
      "speech_duration": 0.164,
      "transcribe_duration": 0.258,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 25,
      "agent_id": 13,
      "delay": 12.163,
      "speech_duration": 12.004,
      "transcribe_duration": 12.163,
      "wpm": 167,
      "message": "แล้วถ้าไม่มีกรอบกระบวนการแนวคิดพวกนี้นี่ที่เอามาควบคุมดูแลตัวเทคโนโลยีสารสนเทศแล้วมันจะส่งผลกับหน่วยงานหรือว่าองค์กรของเราอย่างไรนะคะ"
    },
    {
      "message_id": 26,
      "agent_id": 13,
      "delay": 0.493,
      "speech_duration": 0.228,
      "transcribe_duration": 0.493,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 27,
      "agent_id": 13,
      "delay": 0.244,
      "speech_duration": 0.164,
      "transcribe_duration": 0.244,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 28,
      "agent_id": 13,
      "delay": 0.294,
      "speech_duration": 0.292,
      "transcribe_duration": 0.294,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 29,
      "agent_id": 13,
      "delay": 6.004,
      "speech_duration": 5.86,
      "transcribe_duration": 6.004,
      "wpm": 192,
      "message": "แล้วก็อย่างที่เราเรียนไปนะคะเกี่ยวกับธรรมาภิบาลนะคะหรือว่าไอที chrominance"
    },
    {
      "message_id": 30,
      "agent_id": 13,
      "delay": 0.231,
      "speech_duration": 0.228,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 31,
      "agent_id": 13,
      "delay": 1.914,
      "speech_duration": 1.892,
      "transcribe_duration": 1.914,
      "wpm": 174,
      "message": "ในสัปดาห์ก่อนก่อนนะคะ"
    },
    {
      "message_id": 32,
      "agent_id": 13,
      "delay": 6.108,
      "speech_duration": 6.052,
      "transcribe_duration": 6.108,
      "wpm": 186,
      "message": "สามารถเอามาตรวจสอบการใช้งานตัวเทคโนโลยีสารสนเทศของเราได้อย่างไรนั่นเองนะคะ"
    },
    {
      "message_id": 33,
      "agent_id": 13,
      "delay": 0.282,
      "speech_duration": 0.228,
      "transcribe_duration": 0.282,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 34,
      "agent_id": 13,
      "delay": 0.25,
      "speech_duration": 0.164,
      "transcribe_duration": 0.25,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 35,
      "agent_id": 13,
      "delay": 0.244,
      "speech_duration": 0.164,
      "transcribe_duration": 0.244,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 36,
      "agent_id": 13,
      "delay": 2.292,
      "speech_duration": 2.276,
      "transcribe_duration": 2.292,
      "wpm": 132,
      "message": "เดี๋ยวเราจะมาดูนะคะ"
    },
    {
      "message_id": 37,
      "agent_id": 13,
      "delay": 1.97,
      "speech_duration": 1.956,
      "transcribe_duration": 1.97,
      "wpm": 153,
      "message": "การแบ่งระดับนั่นเอง"
    },
    {
      "message_id": 38,
      "agent_id": 13,
      "delay": 4.286,
      "speech_duration": 4.26,
      "transcribe_duration": 4.286,
      "wpm": 155,
      "message": "ความสามารถนะคะในการบูรณาการนะคะเกี่ยวกับตัว"
    },
    {
      "message_id": 39,
      "agent_id": 13,
      "delay": 0.43,
      "speech_duration": 0.42,
      "transcribe_duration": 0.43,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 40,
      "agent_id": 13,
      "delay": 2.549,
      "speech_duration": 2.532,
      "transcribe_duration": 2.549,
      "wpm": 89,
      "message": "วุฒิภาวะของเรา"
    },
    {
      "message_id": 41,
      "agent_id": 13,
      "delay": 0.273,
      "speech_duration": 0.164,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 42,
      "agent_id": 13,
      "delay": 0.232,
      "speech_duration": 0.164,
      "transcribe_duration": 0.232,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 43,
      "agent_id": 13,
      "delay": 7.442,
      "speech_duration": 7.396,
      "transcribe_duration": 7.442,
      "wpm": 170,
      "message": "โดยจะแบ่งความสามารถขององค์กรของเราก่อนว่าองค์กรของเรามีความสามารถอยู่ในระดับไหนนะคะ"
    },
    {
      "message_id": 44,
      "agent_id": 13,
      "delay": 1.907,
      "speech_duration": 1.892,
      "transcribe_duration": 1.907,
      "wpm": 198,
      "message": "โดยจะแบ่งออกเป็น 5 ระดับ"
    },
    {
      "message_id": 45,
      "agent_id": 13,
      "delay": 0.276,
      "speech_duration": 0.228,
      "transcribe_duration": 0.276,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 46,
      "agent_id": 13,
      "delay": 1.899,
      "speech_duration": 1.892,
      "transcribe_duration": 1.899,
      "wpm": 143,
      "message": "ระดับเริ่มแรกนะคะ"
    },
    {
      "message_id": 47,
      "agent_id": 13,
      "delay": 1.655,
      "speech_duration": 1.636,
      "transcribe_duration": 1.655,
      "wpm": 138,
      "message": "ระดับการจัดการ"
    },
    {
      "message_id": 48,
      "agent_id": 13,
      "delay": 0.292,
      "speech_duration": 0.292,
      "transcribe_duration": 0.292,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 49,
      "agent_id": 13,
      "delay": 2.223,
      "speech_duration": 2.212,
      "transcribe_duration": 2.223,
      "wpm": 136,
      "message": "ระดับมีการกำหนดนะคะ"
    },
    {
      "message_id": 50,
      "agent_id": 13,
      "delay": 0.36,
      "speech_duration": 0.356,
      "transcribe_duration": 0.36,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 51,
      "agent_id": 13,
      "delay": 0.216,
      "speech_duration": 0.164,
      "transcribe_duration": 0.216,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 52,
      "agent_id": 13,
      "delay": 0.235,
      "speech_duration": 0.228,
      "transcribe_duration": 0.235,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 53,
      "agent_id": 13,
      "delay": 0.263,
      "speech_duration": 0.164,
      "transcribe_duration": 0.263,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 54,
      "agent_id": 13,
      "delay": 14.99,
      "speech_duration": 14.756,
      "transcribe_duration": 14.99,
      "wpm": 159,
      "message": "ระดับการจัดการเชิงจำนวนแล้วก็ระดับที่เหมาะสมที่สุดพูดง่ายๆก็จะแบ่งตั้งแต่ระดับล่างสุดนะคะแล้วก็เพิ่มขึ้นไปจนถึงระดับที่เหมาะสมที่สุดพูดง่ายๆว่าเขามีการนะคะ"
    },
    {
      "message_id": 55,
      "agent_id": 13,
      "delay": 1.322,
      "speech_duration": 1.316,
      "transcribe_duration": 1.322,
      "wpm": 91,
      "message": "มาตรฐาน"
    },
    {
      "message_id": 56,
      "agent_id": 13,
      "delay": 3.314,
      "speech_duration": 3.3,
      "transcribe_duration": 3.314,
      "wpm": 100,
      "message": "ในตัวสารสนเทศในองค์กร"
    },
    {
      "message_id": 57,
      "agent_id": 13,
      "delay": 10.986,
      "speech_duration": 10.916,
      "transcribe_duration": 10.986,
      "wpm": 168,
      "message": "ของหน่วยงานหรือว่าองค์กรนั้นอยู่ในระดับไหนนั่นเองนะคะว่าแต่ละองค์กรมีความสามารถนะคะในการจัดการแล้วก็ดูแลที่แตกต่างกันนะคะ"
    },
    {
      "message_id": 58,
      "agent_id": 13,
      "delay": 0.232,
      "speech_duration": 0.164,
      "transcribe_duration": 0.232,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 59,
      "agent_id": 13,
      "delay": 4.319,
      "speech_duration": 4.26,
      "transcribe_duration": 4.319,
      "wpm": 162,
      "message": "ซึ่งให้เป็นเกณฑ์ที่หน่วยงานแล้วก็องค์กรคนอื่น"
    },
    {
      "message_id": 60,
      "agent_id": 13,
      "delay": 6.844,
      "speech_duration": 6.628,
      "transcribe_duration": 6.844,
      "wpm": 158,
      "message": "สามารถเข้าใจแล้วก็สื่อสารกันได้ก็คือเราจะมาแบ่งระดับนะคะความสำคัญนะคะ"
    },
    {
      "message_id": 61,
      "agent_id": 13,
      "delay": 0.268,
      "speech_duration": 0.164,
      "transcribe_duration": 0.268,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 62,
      "agent_id": 13,
      "delay": 0.428,
      "speech_duration": 0.42,
      "transcribe_duration": 0.428,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 63,
      "agent_id": 13,
      "delay": 0.2,
      "speech_duration": 0.164,
      "transcribe_duration": 0.2,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 64,
      "agent_id": 13,
      "delay": 2.958,
      "speech_duration": 2.916,
      "transcribe_duration": 2.958,
      "wpm": 149,
      "message": "การบูรณาการของเรานั่นเองนะคะ"
    },
    {
      "message_id": 65,
      "agent_id": 13,
      "delay": 0.254,
      "speech_duration": 0.228,
      "transcribe_duration": 0.254,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 66,
      "agent_id": 13,
      "delay": 0.273,
      "speech_duration": 0.164,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 67,
      "agent_id": 13,
      "delay": 0.213,
      "speech_duration": 0.164,
      "transcribe_duration": 0.213,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 68,
      "agent_id": 13,
      "delay": 0.265,
      "speech_duration": 0.164,
      "transcribe_duration": 0.265,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 69,
      "agent_id": 13,
      "delay": 3.125,
      "speech_duration": 3.108,
      "transcribe_duration": 3.125,
      "wpm": 174,
      "message": "เมื่อกี้ก็จะเป็นการแบ่งระดับกันแล้ว"
    },
    {
      "message_id": 70,
      "agent_id": 13,
      "delay": 5.85,
      "speech_duration": 5.796,
      "transcribe_duration": 5.85,
      "wpm": 148,
      "message": "ไปมองภาพรวมๆนะคะขององค์กรนะคะว่าองค์กรของเราอยู่ระดับไหน"
    },
    {
      "message_id": 71,
      "agent_id": 13,
      "delay": 5.562,
      "speech_duration": 5.476,
      "transcribe_duration": 5.562,
      "wpm": 121,
      "message": "คราวนี้การที่จะเอาตัว covid ของเรามาใช้นะคะ"
    },
    {
      "message_id": 72,
      "agent_id": 13,
      "delay": 3.459,
      "speech_duration": 3.428,
      "transcribe_duration": 3.459,
      "wpm": 153,
      "message": "ในการควบคุมเทคโนโลยีสารสนเทศของเรา"
    },
    {
      "message_id": 73,
      "agent_id": 13,
      "delay": 0.282,
      "speech_duration": 0.164,
      "transcribe_duration": 0.282,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 74,
      "agent_id": 13,
      "delay": 0.212,
      "speech_duration": 0.164,
      "transcribe_duration": 0.212,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 75,
      "agent_id": 13,
      "delay": 5.707,
      "speech_duration": 5.668,
      "transcribe_duration": 5.707,
      "wpm": 153,
      "message": "เราจะทำอย่างไรบ้างเดี๋ยวเรามาพูดถึงความหมายของเขาก่อนนะคะ"
    },
    {
      "message_id": 76,
      "agent_id": 13,
      "delay": 2.689,
      "speech_duration": 2.66,
      "transcribe_duration": 2.689,
      "wpm": 118,
      "message": "ตัว c o m b i t นะคะ"
    },
    {
      "message_id": 77,
      "agent_id": 13,
      "delay": 6.109,
      "speech_duration": 6.052,
      "transcribe_duration": 6.109,
      "wpm": 171,
      "message": "เป็นมาตรฐานที่เป็นกรอบในการควบคุมนะคะทางเทคโนโลยีสารสนเทศนั่นเองนะคะ"
    },
    {
      "message_id": 78,
      "agent_id": 13,
      "delay": 5.389,
      "speech_duration": 5.284,
      "transcribe_duration": 5.389,
      "wpm": 193,
      "message": "ว่าเทคโนโลยีสารสนเทศหรือว่าระบบที่อยู่ในหน่วยงานหรือว่าองค์กรเขานี่"
    },
    {
      "message_id": 79,
      "agent_id": 13,
      "delay": 0.264,
      "speech_duration": 0.164,
      "transcribe_duration": 0.264,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 80,
      "agent_id": 13,
      "delay": 2.103,
      "speech_duration": 2.084,
      "transcribe_duration": 2.103,
      "wpm": 144,
      "message": "ใช้งานได้ดีใหม่นะคะ"
    },
    {
      "message_id": 81,
      "agent_id": 13,
      "delay": 2.366,
      "speech_duration": 2.34,
      "transcribe_duration": 2.366,
      "wpm": 160,
      "message": "มีมาตรฐานพอหรือเปล่านะคะ"
    },
    {
      "message_id": 82,
      "agent_id": 13,
      "delay": 0.429,
      "speech_duration": 0.42,
      "transcribe_duration": 0.429,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 83,
      "agent_id": 13,
      "delay": 2.36,
      "speech_duration": 2.34,
      "transcribe_duration": 2.36,
      "wpm": 135,
      "message": "จัดงานกับคนตรงกันไหม"
    },
    {
      "message_id": 84,
      "agent_id": 13,
      "delay": 0.208,
      "speech_duration": 0.164,
      "transcribe_duration": 0.208,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 85,
      "agent_id": 13,
      "delay": 0.238,
      "speech_duration": 0.164,
      "transcribe_duration": 0.238,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 86,
      "agent_id": 13,
      "delay": 0.209,
      "speech_duration": 0.164,
      "transcribe_duration": 0.209,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 87,
      "agent_id": 13,
      "delay": 1.583,
      "speech_duration": 1.572,
      "transcribe_duration": 1.583,
      "wpm": 124,
      "message": "หรือทำไปแล้ว"
    },
    {
      "message_id": 88,
      "agent_id": 13,
      "delay": 4.424,
      "speech_duration": 4.388,
      "transcribe_duration": 4.424,
      "wpm": 178,
      "message": "เกิดประสิทธิภาพหรือประสิทธิผลดีหรือเปล่านั่นเองนะคะ"
    },
    {
      "message_id": 89,
      "agent_id": 13,
      "delay": 4.913,
      "speech_duration": 4.836,
      "transcribe_duration": 4.913,
      "wpm": 118,
      "message": "ตัวนี้ของตัว c o m b i t ก็จะมาควบคุม"
    },
    {
      "message_id": 90,
      "agent_id": 13,
      "delay": 1.644,
      "speech_duration": 1.636,
      "transcribe_duration": 1.644,
      "wpm": 138,
      "message": "ช่วยควบคุมนะคะ"
    },
    {
      "message_id": 91,
      "agent_id": 13,
      "delay": 4.159,
      "speech_duration": 4.132,
      "transcribe_duration": 4.159,
      "wpm": 174,
      "message": "ภายในองค์กรของเรานะคะเชื่อมโยงเป้าหมายทางธุรกิจ"
    },
    {
      "message_id": 92,
      "agent_id": 13,
      "delay": 3.636,
      "speech_duration": 3.62,
      "transcribe_duration": 3.636,
      "wpm": 145,
      "message": "แล้วก็เป้าหมายทางเทคโนโลยีสารสนเทศ"
    },
    {
      "message_id": 93,
      "agent_id": 13,
      "delay": 2.426,
      "speech_duration": 2.404,
      "transcribe_duration": 2.426,
      "wpm": 162,
      "message": "ถ้าเป้าหมายทั้งสองเรานะคะ"
    },
    {
      "message_id": 94,
      "agent_id": 13,
      "delay": 1.712,
      "speech_duration": 1.7,
      "transcribe_duration": 1.712,
      "wpm": 168,
      "message": "ไปในทิศทางเดียวกัน"
    },
    {
      "message_id": 95,
      "agent_id": 13,
      "delay": 0.251,
      "speech_duration": 0.164,
      "transcribe_duration": 0.251,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 96,
      "agent_id": 13,
      "delay": 0.208,
      "speech_duration": 0.164,
      "transcribe_duration": 0.208,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 97,
      "agent_id": 13,
      "delay": 7.553,
      "speech_duration": 7.46,
      "transcribe_duration": 7.553,
      "wpm": 157,
      "message": "ว่าจะส่งให้เกิดผลสัมฤทธิ์นะคะหรือประสบความสำเร็จนะคะในการทำงานที่มากๆยิ่งขึ้น"
    },
    {
      "message_id": 98,
      "agent_id": 13,
      "delay": 1.134,
      "speech_duration": 1.124,
      "transcribe_duration": 1.134,
      "wpm": 160,
      "message": "นั่นเองนะคะ"
    },
    {
      "message_id": 99,
      "agent_id": 13,
      "delay": 11.122,
      "speech_duration": 11.044,
      "transcribe_duration": 11.122,
      "wpm": 156,
      "message": "มุ่งเน้นกระบวนการก็คือการปฏิบัติงานในหน่วยงานของเรานั่นเองนะคะให้เป็นไปตามเทคโนโลยีสารสนเทศแล้วก็สามารถที่จะควบคุม"
    },
    {
      "message_id": 100,
      "agent_id": 13,
      "delay": 2.31,
      "speech_duration": 2.276,
      "transcribe_duration": 2.31,
      "wpm": 138,
      "message": "การแล้วก็ดูแลได้นะคะ"
    },
    {
      "message_id": 101,
      "agent_id": 13,
      "delay": 0.302,
      "speech_duration": 0.292,
      "transcribe_duration": 0.302,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 102,
      "agent_id": 13,
      "delay": 0.288,
      "speech_duration": 0.292,
      "transcribe_duration": 0.288,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 103,
      "agent_id": 13,
      "delay": 0.543,
      "speech_duration": 0.548,
      "transcribe_duration": 0.543,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 104,
      "agent_id": 13,
      "delay": 1.137,
      "speech_duration": 1.124,
      "transcribe_duration": 1.137,
      "wpm": 120,
      "message": "ว่าโควิด"
    },
    {
      "message_id": 105,
      "agent_id": 13,
      "delay": 0.267,
      "speech_duration": 0.228,
      "transcribe_duration": 0.267,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 106,
      "agent_id": 13,
      "delay": 1.604,
      "speech_duration": 1.572,
      "transcribe_duration": 1.604,
      "wpm": 134,
      "message": "ว่าจะมีตัวแบบ"
    },
    {
      "message_id": 107,
      "agent_id": 13,
      "delay": 0.267,
      "speech_duration": 0.228,
      "transcribe_duration": 0.267,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 108,
      "agent_id": 13,
      "delay": 4.103,
      "speech_duration": 4.068,
      "transcribe_duration": 4.103,
      "wpm": 159,
      "message": "แล้วก็กระบวนการขั้นตอนว่าควรปฏิบัติขั้นตอน"
    },
    {
      "message_id": 109,
      "agent_id": 13,
      "delay": 0.239,
      "speech_duration": 0.164,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 110,
      "agent_id": 13,
      "delay": 8.749,
      "speech_duration": 8.612,
      "transcribe_duration": 8.749,
      "wpm": 178,
      "message": "ที่วางกรอบไว้ให้นะคะผู้ที่นำตัวกรอบตัว covid ไปใช้งานก็จะยึดเป็นแบบนั้นเองว่าจะต้องปฏิบัติอย่างไรนะคะ"
    },
    {
      "message_id": 111,
      "agent_id": 13,
      "delay": 4.668,
      "speech_duration": 4.644,
      "transcribe_duration": 4.668,
      "wpm": 142,
      "message": "ซึ่งเป็นกระบวนการที่เราสามารถนำมาใช้งานนะคะ"
    },
    {
      "message_id": 112,
      "agent_id": 13,
      "delay": 3.408,
      "speech_duration": 3.364,
      "transcribe_duration": 3.408,
      "wpm": 183,
      "message": "กับหน่วยงานหรือว่าองค์กรของเราได้นั่นเอง"
    },
    {
      "message_id": 113,
      "agent_id": 13,
      "delay": 0.269,
      "speech_duration": 0.164,
      "transcribe_duration": 0.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 114,
      "agent_id": 13,
      "delay": 0.278,
      "speech_duration": 0.228,
      "transcribe_duration": 0.278,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 115,
      "agent_id": 13,
      "delay": 0.261,
      "speech_duration": 0.228,
      "transcribe_duration": 0.261,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 116,
      "agent_id": 13,
      "delay": 0.277,
      "speech_duration": 0.164,
      "transcribe_duration": 0.277,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 117,
      "agent_id": 13,
      "delay": 0.257,
      "speech_duration": 0.164,
      "transcribe_duration": 0.257,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 118,
      "agent_id": 13,
      "delay": 0.228,
      "speech_duration": 0.164,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 119,
      "agent_id": 13,
      "delay": 0.617,
      "speech_duration": 0.612,
      "transcribe_duration": 0.617,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 120,
      "agent_id": 13,
      "delay": 10.388,
      "speech_duration": 10.276,
      "transcribe_duration": 10.388,
      "wpm": 130,
      "message": "สว่าน covit-19 หรือว่ากรอบ co VIP ของเรานะคะว่าจะทำให้เกิดธรรมาภิบาลทางเทคโนโลยีสารสนเทศ"
    },
    {
      "message_id": 121,
      "agent_id": 13,
      "delay": 2.225,
      "speech_duration": 2.212,
      "transcribe_duration": 2.225,
      "wpm": 176,
      "message": "ซึ่งจะมุ่งเน้นอยู่ 5 ด้าน"
    },
    {
      "message_id": 122,
      "agent_id": 13,
      "delay": 0.632,
      "speech_duration": 0.612,
      "transcribe_duration": 0.632,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 123,
      "agent_id": 13,
      "delay": 0.49,
      "speech_duration": 0.484,
      "transcribe_duration": 0.49,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 124,
      "agent_id": 13,
      "delay": 2.037,
      "speech_duration": 2.02,
      "transcribe_duration": 2.037,
      "wpm": 171,
      "message": "ก็คือด้านวางแผนกลยุทธ์"
    },
    {
      "message_id": 125,
      "agent_id": 13,
      "delay": 2.035,
      "speech_duration": 2.02,
      "transcribe_duration": 2.035,
      "wpm": 97,
      "message": "นำเสนอคุณค่า"
    },
    {
      "message_id": 126,
      "agent_id": 13,
      "delay": 0.21,
      "speech_duration": 0.164,
      "transcribe_duration": 0.21,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 127,
      "agent_id": 13,
      "delay": 0.231,
      "speech_duration": 0.164,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 128,
      "agent_id": 13,
      "delay": 2.229,
      "speech_duration": 2.212,
      "transcribe_duration": 2.229,
      "wpm": 102,
      "message": "จัดการทรัพยากร"
    },
    {
      "message_id": 129,
      "agent_id": 13,
      "delay": 0.273,
      "speech_duration": 0.164,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 130,
      "agent_id": 13,
      "delay": 1.771,
      "speech_duration": 1.764,
      "transcribe_duration": 1.771,
      "wpm": 145,
      "message": "จัดการความเสี่ยง"
    },
    {
      "message_id": 131,
      "agent_id": 13,
      "delay": 0.425,
      "speech_duration": 0.42,
      "transcribe_duration": 0.425,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 132,
      "agent_id": 13,
      "delay": 7.59,
      "speech_duration": 7.524,
      "transcribe_duration": 7.59,
      "wpm": 187,
      "message": "แล้วก็วัดผลการดำเนินงานซึ่งก็จะเป็นกระบวนการหลักๆอยู่แล้วในการทำงานทั่วไปขององค์กรนั่นเองนะคะ"
    },
    {
      "message_id": 133,
      "agent_id": 13,
      "delay": 0.417,
      "speech_duration": 0.42,
      "transcribe_duration": 0.417,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 134,
      "agent_id": 13,
      "delay": 5.7,
      "speech_duration": 5.604,
      "transcribe_duration": 5.7,
      "wpm": 185,
      "message": "ธรรมาภิบาลทางเทคโนโลยีสารสนเทศตรงนี้ก็แบ่งออกเป็น 5 ด้านเช่นเดียวกัน"
    },
    {
      "message_id": 135,
      "agent_id": 13,
      "delay": 0.269,
      "speech_duration": 0.228,
      "transcribe_duration": 0.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 136,
      "agent_id": 13,
      "delay": 2.937,
      "speech_duration": 2.916,
      "transcribe_duration": 2.937,
      "wpm": 123,
      "message": "โดยเรามีขอบเขตกระบวนการ"
    },
    {
      "message_id": 137,
      "agent_id": 13,
      "delay": 1.789,
      "speech_duration": 1.764,
      "transcribe_duration": 1.789,
      "wpm": 94,
      "message": "4 ด้านหลัก"
    },
    {
      "message_id": 138,
      "agent_id": 13,
      "delay": 0.231,
      "speech_duration": 0.164,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 139,
      "agent_id": 13,
      "delay": 0.25,
      "speech_duration": 0.164,
      "transcribe_duration": 0.25,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 140,
      "agent_id": 13,
      "delay": 1.997,
      "speech_duration": 1.956,
      "transcribe_duration": 1.997,
      "wpm": 176,
      "message": "อยู่ 4 ด้านด้วยกันนะคะ"
    },
    {
      "message_id": 141,
      "agent_id": 13,
      "delay": 1.457,
      "speech_duration": 1.444,
      "transcribe_duration": 1.457,
      "wpm": 125,
      "message": "โดยอันที่ 1"
    },
    {
      "message_id": 142,
      "agent_id": 13,
      "delay": 0.256,
      "speech_duration": 0.228,
      "transcribe_duration": 0.256,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 143,
      "agent_id": 13,
      "delay": 7.888,
      "speech_duration": 7.524,
      "transcribe_duration": 7.888,
      "wpm": 154,
      "message": "ว่าจะมีการวางแผนจัดการองค์กรเริ่มต้นจากผู้บริหารนะคะก็จะมีการวางแผนจัดการว่า"
    },
    {
      "message_id": 144,
      "agent_id": 13,
      "delay": 0.203,
      "speech_duration": 0.164,
      "transcribe_duration": 0.203,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 145,
      "agent_id": 13,
      "delay": 0.286,
      "speech_duration": 0.228,
      "transcribe_duration": 0.286,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 146,
      "agent_id": 13,
      "delay": 3.709,
      "speech_duration": 3.684,
      "transcribe_duration": 3.709,
      "wpm": 163,
      "message": "เราควรจะบริหารจัดการแผนกไหนหน่วยไหนนะคะ"
    },
    {
      "message_id": 147,
      "agent_id": 13,
      "delay": 0.458,
      "speech_duration": 0.164,
      "transcribe_duration": 0.458,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 148,
      "agent_id": 13,
      "delay": 2.031,
      "speech_duration": 2.02,
      "transcribe_duration": 2.031,
      "wpm": 134,
      "message": "ด้วยวิธีการใดนะคะ"
    },
    {
      "message_id": 149,
      "agent_id": 13,
      "delay": 0.298,
      "speech_duration": 0.292,
      "transcribe_duration": 0.298,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 150,
      "agent_id": 13,
      "delay": 0.231,
      "speech_duration": 0.228,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 151,
      "agent_id": 13,
      "delay": 0.25,
      "speech_duration": 0.164,
      "transcribe_duration": 0.25,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 152,
      "agent_id": 13,
      "delay": 4.34,
      "speech_duration": 4.324,
      "transcribe_duration": 4.34,
      "wpm": 173,
      "message": "เมื่อมีการวางแผนจัดการเรียบร้อยว่าจะมีการแบ่งนะคะ"
    },
    {
      "message_id": 153,
      "agent_id": 13,
      "delay": 0.192,
      "speech_duration": 0.164,
      "transcribe_duration": 0.192,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 154,
      "agent_id": 13,
      "delay": 4.811,
      "speech_duration": 4.772,
      "transcribe_duration": 4.811,
      "wpm": 170,
      "message": "ให้แต่ละหน่วยแต่ละแผนกแต่ละฝ่ายจัดนำแล้วก็นำไปใช้นะคะ"
    },
    {
      "message_id": 155,
      "agent_id": 13,
      "delay": 2.361,
      "speech_duration": 2.34,
      "transcribe_duration": 2.361,
      "wpm": 186,
      "message": "ซึ่งเป็นร้านที่ 2 ของเรานะคะ"
    },
    {
      "message_id": 156,
      "agent_id": 13,
      "delay": 1.601,
      "speech_duration": 1.572,
      "transcribe_duration": 1.601,
      "wpm": 86,
      "message": "การที่ 3"
    },
    {
      "message_id": 157,
      "agent_id": 13,
      "delay": 2.437,
      "speech_duration": 2.404,
      "transcribe_duration": 2.437,
      "wpm": 156,
      "message": "ว่าจะนำส่งแล้วก็สนับสนุน"
    },
    {
      "message_id": 158,
      "agent_id": 13,
      "delay": 0.268,
      "speech_duration": 0.164,
      "transcribe_duration": 0.268,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 159,
      "agent_id": 13,
      "delay": 6.111,
      "speech_duration": 6.052,
      "transcribe_duration": 6.111,
      "wpm": 141,
      "message": "สุดท้ายก็จะเป็นตรวจสอบประเมินผลว่าสิ่งที่เราสนับสนุนนะคะ"
    },
    {
      "message_id": 160,
      "agent_id": 13,
      "delay": 2.56,
      "speech_duration": 2.532,
      "transcribe_duration": 2.56,
      "wpm": 154,
      "message": "หรือสิ่งที่เรานำไปใช้แล้ว"
    },
    {
      "message_id": 161,
      "agent_id": 13,
      "delay": 0.281,
      "speech_duration": 0.292,
      "transcribe_duration": 0.281,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 162,
      "agent_id": 13,
      "delay": 1.975,
      "speech_duration": 1.956,
      "transcribe_duration": 1.975,
      "wpm": 161,
      "message": "ผลลัพธ์นะคะที่ได้นี่"
    },
    {
      "message_id": 163,
      "agent_id": 13,
      "delay": 1.704,
      "speech_duration": 1.7,
      "transcribe_duration": 1.704,
      "wpm": 124,
      "message": "จะเป็นอย่างไร"
    },
    {
      "message_id": 164,
      "agent_id": 13,
      "delay": 0.368,
      "speech_duration": 0.356,
      "transcribe_duration": 0.368,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 165,
      "agent_id": 13,
      "delay": 3.847,
      "speech_duration": 3.812,
      "transcribe_duration": 3.847,
      "wpm": 146,
      "message": "มีผลนะคะประสิทธิภาพการทำงานดีไหมนะคะ"
    },
    {
      "message_id": 166,
      "agent_id": 13,
      "delay": 0.269,
      "speech_duration": 0.228,
      "transcribe_duration": 0.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 167,
      "agent_id": 13,
      "delay": 4.095,
      "speech_duration": 4.068,
      "transcribe_duration": 4.095,
      "wpm": 162,
      "message": "ช่วยลดการทำงานนะคะในขั้นตอนไหนหรือเปล่านะคะ"
    },
    {
      "message_id": 168,
      "agent_id": 13,
      "delay": 0.453,
      "speech_duration": 0.164,
      "transcribe_duration": 0.453,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 169,
      "agent_id": 13,
      "delay": 0.686,
      "speech_duration": 0.676,
      "transcribe_duration": 0.686,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 170,
      "agent_id": 13,
      "delay": 1.133,
      "speech_duration": 1.124,
      "transcribe_duration": 1.133,
      "wpm": 120,
      "message": "ซึ่งนะคะ"
    },
    {
      "message_id": 171,
      "agent_id": 13,
      "delay": 0.274,
      "speech_duration": 0.164,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 172,
      "agent_id": 13,
      "delay": 1.135,
      "speech_duration": 1.124,
      "transcribe_duration": 1.135,
      "wpm": 173,
      "message": "แต่ละด้านนี่"
    },
    {
      "message_id": 173,
      "agent_id": 13,
      "delay": 0.218,
      "speech_duration": 0.164,
      "transcribe_duration": 0.218,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 174,
      "agent_id": 13,
      "delay": 5.239,
      "speech_duration": 5.22,
      "transcribe_duration": 5.239,
      "wpm": 144,
      "message": "มันก็จะมีกระบวนการย่อยลงไปอีกทั้งหมด 34 กระบวนการ"
    },
    {
      "message_id": 175,
      "agent_id": 13,
      "delay": 12.443,
      "speech_duration": 12.26,
      "transcribe_duration": 12.443,
      "wpm": 171,
      "message": "มาตรฐานนี้จะค่อนข้างละเอียดแล้วก็มีตัวแบบตัวมาตรฐานที่ค่อนข้างเยอะสามารถที่จะเอามาเป็นต้นแบบแล้วก็มาอ้างอิงการทำงานได้ค่อนข้างดีนั่นเองนะคะ"
    },
    {
      "message_id": 176,
      "agent_id": 13,
      "delay": 0.234,
      "speech_duration": 0.164,
      "transcribe_duration": 0.234,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 177,
      "agent_id": 13,
      "delay": 0.43,
      "speech_duration": 0.42,
      "transcribe_duration": 0.43,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 178,
      "agent_id": 13,
      "delay": 0.254,
      "speech_duration": 0.164,
      "transcribe_duration": 0.254,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 179,
      "agent_id": 13,
      "delay": 0.22,
      "speech_duration": 0.164,
      "transcribe_duration": 0.22,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 180,
      "agent_id": 13,
      "delay": 0.276,
      "speech_duration": 0.164,
      "transcribe_duration": 0.276,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 181,
      "agent_id": 13,
      "delay": 0.362,
      "speech_duration": 0.356,
      "transcribe_duration": 0.362,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 182,
      "agent_id": 13,
      "delay": 3.514,
      "speech_duration": 3.428,
      "transcribe_duration": 3.514,
      "wpm": 101,
      "message": "ตัวมาตรฐาน c o m b i t"
    },
    {
      "message_id": 183,
      "agent_id": 13,
      "delay": 6.764,
      "speech_duration": 6.692,
      "transcribe_duration": 6.764,
      "wpm": 152,
      "message": "ว่าจะมีกรอบแนวความคิดนะคะว่ากระบวนการนะคะทางเทคโนโลยีสารสนเทศของเรา"
    },
    {
      "message_id": 184,
      "agent_id": 13,
      "delay": 0.319,
      "speech_duration": 0.292,
      "transcribe_duration": 0.319,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 185,
      "agent_id": 13,
      "delay": 0.235,
      "speech_duration": 0.228,
      "transcribe_duration": 0.235,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 186,
      "agent_id": 13,
      "delay": 2.618,
      "speech_duration": 2.596,
      "transcribe_duration": 2.618,
      "wpm": 121,
      "message": "จะนำตัวข้อมูลข่าวสาร"
    },
    {
      "message_id": 187,
      "agent_id": 13,
      "delay": 0.231,
      "speech_duration": 0.228,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 188,
      "agent_id": 13,
      "delay": 6.054,
      "speech_duration": 5.988,
      "transcribe_duration": 6.054,
      "wpm": 165,
      "message": "เอาไปให้ตรงกับความต้องการของธุรกิจหรือเปล่าเรานำข้อมูลจากภายนอกมา"
    },
    {
      "message_id": 189,
      "agent_id": 13,
      "delay": 1.454,
      "speech_duration": 1.444,
      "transcribe_duration": 1.454,
      "wpm": 145,
      "message": "หรือว่าข้อมูล"
    },
    {
      "message_id": 190,
      "agent_id": 13,
      "delay": 0.226,
      "speech_duration": 0.164,
      "transcribe_duration": 0.226,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 191,
      "agent_id": 13,
      "delay": 1.054,
      "speech_duration": 1.06,
      "transcribe_duration": 1.054,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 192,
      "agent_id": 13,
      "delay": 0.375,
      "speech_duration": 0.356,
      "transcribe_duration": 0.375,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 193,
      "agent_id": 13,
      "delay": 0.227,
      "speech_duration": 0.164,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 194,
      "agent_id": 13,
      "delay": 2.865,
      "speech_duration": 2.852,
      "transcribe_duration": 2.865,
      "wpm": 89,
      "message": "ที่เราตั้งไว้ไหม"
    },
    {
      "message_id": 195,
      "agent_id": 13,
      "delay": 0.251,
      "speech_duration": 0.164,
      "transcribe_duration": 0.251,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 196,
      "agent_id": 13,
      "delay": 0.242,
      "speech_duration": 0.164,
      "transcribe_duration": 0.242,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 197,
      "agent_id": 13,
      "delay": 0.269,
      "speech_duration": 0.164,
      "transcribe_duration": 0.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 198,
      "agent_id": 13,
      "delay": 0.266,
      "speech_duration": 0.164,
      "transcribe_duration": 0.266,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 199,
      "agent_id": 13,
      "delay": 0.287,
      "speech_duration": 0.292,
      "transcribe_duration": 0.287,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 200,
      "agent_id": 13,
      "delay": 2.81,
      "speech_duration": 2.724,
      "transcribe_duration": 2.81,
      "wpm": 105,
      "message": "วางไว้อะไรบ้าง 123"
    },
    {
      "message_id": 201,
      "agent_id": 13,
      "delay": 0.235,
      "speech_duration": 0.164,
      "transcribe_duration": 0.235,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 202,
      "agent_id": 13,
      "delay": 0.489,
      "speech_duration": 0.484,
      "transcribe_duration": 0.489,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 203,
      "agent_id": 13,
      "delay": 0.209,
      "speech_duration": 0.228,
      "transcribe_duration": 0.209,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 204,
      "agent_id": 13,
      "delay": 4.158,
      "speech_duration": 4.132,
      "transcribe_duration": 4.158,
      "wpm": 174,
      "message": "แล้วทำตามตัววัตถุประสงค์ที่ตั้งไว้หรือเปล่านะคะ"
    },
    {
      "message_id": 205,
      "agent_id": 13,
      "delay": 0.222,
      "speech_duration": 0.164,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 206,
      "agent_id": 13,
      "delay": 0.307,
      "speech_duration": 0.292,
      "transcribe_duration": 0.307,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 207,
      "agent_id": 13,
      "delay": 0.217,
      "speech_duration": 0.164,
      "transcribe_duration": 0.217,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 208,
      "agent_id": 13,
      "delay": 2.137,
      "speech_duration": 2.084,
      "transcribe_duration": 2.137,
      "wpm": 122,
      "message": "มีตังค์นำส่งนะคะ"
    },
    {
      "message_id": 209,
      "agent_id": 13,
      "delay": 0.203,
      "speech_duration": 0.164,
      "transcribe_duration": 0.203,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 210,
      "agent_id": 13,
      "delay": 7.382,
      "speech_duration": 7.332,
      "transcribe_duration": 7.382,
      "wpm": 141,
      "message": "ตามวัตถุประสงค์แล้วก็ควบคุมนะคะตามระดับแต่ละองค์กรหรือไม่นั่นเองนะคะ"
    },
    {
      "message_id": 211,
      "agent_id": 13,
      "delay": 0.275,
      "speech_duration": 0.164,
      "transcribe_duration": 0.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 212,
      "agent_id": 13,
      "delay": 0.3,
      "speech_duration": 0.292,
      "transcribe_duration": 0.3,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 213,
      "agent_id": 13,
      "delay": 2.361,
      "speech_duration": 2.34,
      "transcribe_duration": 2.361,
      "wpm": 160,
      "message": "ตัวนี้ก็จะเข้ามาช่วยนะคะ"
    },
    {
      "message_id": 214,
      "agent_id": 13,
      "delay": 3.132,
      "speech_duration": 3.108,
      "transcribe_duration": 3.132,
      "wpm": 159,
      "message": "ทำให้กระบวนการหรือวิธีความคิดนี่"
    },
    {
      "message_id": 215,
      "agent_id": 13,
      "delay": 0.217,
      "speech_duration": 0.228,
      "transcribe_duration": 0.217,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 216,
      "agent_id": 13,
      "delay": 1.008,
      "speech_duration": 0.996,
      "transcribe_duration": 1.008,
      "wpm": 136,
      "message": "หมี่กรอบ"
    },
    {
      "message_id": 217,
      "agent_id": 13,
      "delay": 0.297,
      "speech_duration": 0.292,
      "transcribe_duration": 0.297,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 218,
      "agent_id": 13,
      "delay": 0.216,
      "speech_duration": 0.164,
      "transcribe_duration": 0.216,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 219,
      "agent_id": 13,
      "delay": 0.223,
      "speech_duration": 0.228,
      "transcribe_duration": 0.223,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 220,
      "agent_id": 13,
      "delay": 6.03,
      "speech_duration": 5.988,
      "transcribe_duration": 6.03,
      "wpm": 160,
      "message": "แล้วก็ให้มีวิธีการปฏิบัติที่ดีนะคะตามกรอบที่ได้วางแผนไว้นั่นเอง"
    },
    {
      "message_id": 221,
      "agent_id": 13,
      "delay": 0.262,
      "speech_duration": 0.164,
      "transcribe_duration": 0.262,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 222,
      "agent_id": 13,
      "delay": 0.228,
      "speech_duration": 0.228,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 223,
      "agent_id": 13,
      "delay": 0.214,
      "speech_duration": 0.164,
      "transcribe_duration": 0.214,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 224,
      "agent_id": 13,
      "delay": 0.501,
      "speech_duration": 0.484,
      "transcribe_duration": 0.501,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 225,
      "agent_id": 13,
      "delay": 0.235,
      "speech_duration": 0.228,
      "transcribe_duration": 0.235,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 226,
      "agent_id": 13,
      "delay": 7.044,
      "speech_duration": 6.948,
      "transcribe_duration": 7.044,
      "wpm": 123,
      "message": "มาเราก็จะมาดูว่าตัว c o m b i t ของเรานี่ก็จะแบ่งออกเป็น"
    },
    {
      "message_id": 227,
      "agent_id": 13,
      "delay": 0.36,
      "speech_duration": 0.356,
      "transcribe_duration": 0.36,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 228,
      "agent_id": 13,
      "delay": 0.771,
      "speech_duration": 0.74,
      "transcribe_duration": 0.771,
      "wpm": 142,
      "message": "7 หลัก"
    },
    {
      "message_id": 229,
      "agent_id": 13,
      "delay": 1.073,
      "speech_duration": 1.06,
      "transcribe_duration": 1.073,
      "wpm": 99,
      "message": "7 ด้าน"
    },
    {
      "message_id": 230,
      "agent_id": 13,
      "delay": 1.664,
      "speech_duration": 1.636,
      "transcribe_duration": 1.664,
      "wpm": 128,
      "message": "หนึ่งพูดง่ายๆ"
    },
    {
      "message_id": 231,
      "agent_id": 13,
      "delay": 6.798,
      "speech_duration": 6.692,
      "transcribe_duration": 6.798,
      "wpm": 179,
      "message": "เหมือนหน่วยงานหรือว่าองค์กรเราปฏิบัติงานนะคะก็จะมี 7 ด้านตัวนี้ที่ค่อนข้างสำคัญ"
    },
    {
      "message_id": 232,
      "agent_id": 13,
      "delay": 4.419,
      "speech_duration": 4.388,
      "transcribe_duration": 4.419,
      "wpm": 133,
      "message": "เช่นทำงานไปแล้วเกิดประสิทธิภาพที่ดีไหม"
    },
    {
      "message_id": 233,
      "agent_id": 13,
      "delay": 2.111,
      "speech_duration": 2.084,
      "transcribe_duration": 2.111,
      "wpm": 137,
      "message": "ประสิทธิผลที่ดีไหม"
    },
    {
      "message_id": 234,
      "agent_id": 13,
      "delay": 2.098,
      "speech_duration": 2.084,
      "transcribe_duration": 2.098,
      "wpm": 173,
      "message": "มีความเป็นไปได้ใหม่นะคะ"
    },
    {
      "message_id": 235,
      "agent_id": 13,
      "delay": 1.895,
      "speech_duration": 1.892,
      "transcribe_duration": 1.895,
      "wpm": 95,
      "message": "ความสมบูรณ์"
    },
    {
      "message_id": 236,
      "agent_id": 13,
      "delay": 2.993,
      "speech_duration": 2.98,
      "transcribe_duration": 2.993,
      "wpm": 171,
      "message": "ของชิ้นงานหรือว่าผลงานเป็นอย่างไร"
    },
    {
      "message_id": 237,
      "agent_id": 13,
      "delay": 5.825,
      "speech_duration": 5.732,
      "transcribe_duration": 5.825,
      "wpm": 191,
      "message": "มีการพร้อมใช้หรือว่าการมีอยู่หรือเปล่าอาจจะเป็นอุปกรณ์การใช้งานต่างๆนะคะ"
    },
    {
      "message_id": 238,
      "agent_id": 13,
      "delay": 0.194,
      "speech_duration": 0.164,
      "transcribe_duration": 0.194,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 239,
      "agent_id": 13,
      "delay": 0.371,
      "speech_duration": 0.356,
      "transcribe_duration": 0.371,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 240,
      "agent_id": 13,
      "delay": 0.431,
      "speech_duration": 0.42,
      "transcribe_duration": 0.431,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 241,
      "agent_id": 13,
      "delay": 4.996,
      "speech_duration": 4.964,
      "transcribe_duration": 4.996,
      "wpm": 157,
      "message": "การลงมือปฏิบัติธรรมตามได้หรือไม่นะคะความน่าเชื่อถือ"
    },
    {
      "message_id": 242,
      "agent_id": 13,
      "delay": 0.229,
      "speech_duration": 0.164,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 243,
      "agent_id": 13,
      "delay": 2.034,
      "speech_duration": 2.02,
      "transcribe_duration": 2.034,
      "wpm": 97,
      "message": "ทรัพยากรนะคะ"
    },
    {
      "message_id": 244,
      "agent_id": 13,
      "delay": 0.801,
      "speech_duration": 0.804,
      "transcribe_duration": 0.801,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 245,
      "agent_id": 13,
      "delay": 7.248,
      "speech_duration": 7.14,
      "transcribe_duration": 7.248,
      "wpm": 145,
      "message": "ทางสารสนเทศที่เข้ามาใช้หรือทรัพย์สนับสนุนตรงนี้มีอะไรบ้างก็จะมีบุคคล"
    },
    {
      "message_id": 246,
      "agent_id": 13,
      "delay": 0.243,
      "speech_duration": 0.164,
      "transcribe_duration": 0.243,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 247,
      "agent_id": 13,
      "delay": 0.494,
      "speech_duration": 0.484,
      "transcribe_duration": 0.494,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 248,
      "agent_id": 13,
      "delay": 2.735,
      "speech_duration": 2.724,
      "transcribe_duration": 2.735,
      "wpm": 121,
      "message": "คนหรือว่าบุคลากรภายใน"
    },
    {
      "message_id": 249,
      "agent_id": 13,
      "delay": 5.037,
      "speech_duration": 4.964,
      "transcribe_duration": 5.037,
      "wpm": 190,
      "message": "หน่วยงานของเราโปรแกรมประยุกต์นะคะโปรแกรมที่ใช้ในหน่วยงานของเรา"
    },
    {
      "message_id": 250,
      "agent_id": 13,
      "delay": 0.264,
      "speech_duration": 0.228,
      "transcribe_duration": 0.264,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 251,
      "agent_id": 13,
      "delay": 3.774,
      "speech_duration": 3.748,
      "transcribe_duration": 3.774,
      "wpm": 164,
      "message": "เทคโนโลยีเครื่องมือต่างๆนะคะที่เข้ามาใช้"
    },
    {
      "message_id": 252,
      "agent_id": 13,
      "delay": 2.403,
      "speech_duration": 2.404,
      "transcribe_duration": 2.403,
      "wpm": 150,
      "message": "แล้วก็การอำนวยความสะดวก"
    },
    {
      "message_id": 253,
      "agent_id": 13,
      "delay": 0.29,
      "speech_duration": 0.292,
      "transcribe_duration": 0.29,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 254,
      "agent_id": 13,
      "delay": 3.003,
      "speech_duration": 2.98,
      "transcribe_duration": 3.003,
      "wpm": 181,
      "message": "และสุดท้ายก็จะเป็นข้อมูลนั่นเองนะคะ"
    },
    {
      "message_id": 255,
      "agent_id": 13,
      "delay": 4.186,
      "speech_duration": 4.132,
      "transcribe_duration": 4.186,
      "wpm": 116,
      "message": "ในกรอบของตัว c o m b i t ของเรา"
    },
    {
      "message_id": 256,
      "agent_id": 13,
      "delay": 0.259,
      "speech_duration": 0.164,
      "transcribe_duration": 0.259,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 257,
      "agent_id": 13,
      "delay": 4.927,
      "speech_duration": 4.9,
      "transcribe_duration": 4.927,
      "wpm": 116,
      "message": "คราวนี้เราจะมาดูกรณีที่เรานำไปใช้นะคะ"
    },
    {
      "message_id": 258,
      "agent_id": 13,
      "delay": 1.587,
      "speech_duration": 1.572,
      "transcribe_duration": 1.587,
      "wpm": 153,
      "message": "มันก็จะแบ่งนะคะ"
    },
    {
      "message_id": 259,
      "agent_id": 13,
      "delay": 4.999,
      "speech_duration": 4.964,
      "transcribe_duration": 4.999,
      "wpm": 154,
      "message": "หลักการหรือว่ากรอบแนวความคิดนำไปใช้ทั้งหมด 4 ระดับ"
    },
    {
      "message_id": 260,
      "agent_id": 13,
      "delay": 2.87,
      "speech_duration": 2.788,
      "transcribe_duration": 2.87,
      "wpm": 145,
      "message": "พอจะมีตั้งแต่ระดับที่ศูนย์"
    },
    {
      "message_id": 261,
      "agent_id": 13,
      "delay": 1.199,
      "speech_duration": 1.188,
      "transcribe_duration": 1.199,
      "wpm": 101,
      "message": "ระดับ 1"
    },
    {
      "message_id": 262,
      "agent_id": 13,
      "delay": 0.287,
      "speech_duration": 0.292,
      "transcribe_duration": 0.287,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 263,
      "agent_id": 13,
      "delay": 3.144,
      "speech_duration": 3.108,
      "transcribe_duration": 3.144,
      "wpm": 145,
      "message": "ระดับ 2 แล้วก็ระดับ 3 นั่นเอง"
    },
    {
      "message_id": 264,
      "agent_id": 13,
      "delay": 0.271,
      "speech_duration": 0.164,
      "transcribe_duration": 0.271,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 265,
      "agent_id": 13,
      "delay": 6.491,
      "speech_duration": 6.436,
      "transcribe_duration": 6.491,
      "wpm": 165,
      "message": "เราจะมาดูแต่ละระดับนะคะเพื่อจะได้มองภาพออกนะคะว่ากรณีที่เอาแนวคิดไปใช้"
    },
    {
      "message_id": 266,
      "agent_id": 13,
      "delay": 0.299,
      "speech_duration": 0.292,
      "transcribe_duration": 0.299,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 267,
      "agent_id": 13,
      "delay": 4.99,
      "speech_duration": 4.964,
      "transcribe_duration": 4.99,
      "wpm": 175,
      "message": "แต่ละระดับจะมีตัวมาตรฐานตัวไหนที่เข้ามาเกี่ยวข้องบ้างนะคะ"
    },
    {
      "message_id": 268,
      "agent_id": 13,
      "delay": 0.284,
      "speech_duration": 0.292,
      "transcribe_duration": 0.284,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 269,
      "agent_id": 13,
      "delay": 1.653,
      "speech_duration": 1.636,
      "transcribe_duration": 1.653,
      "wpm": 101,
      "message": "โดยระดับ 0"
    },
    {
      "message_id": 270,
      "agent_id": 13,
      "delay": 0.224,
      "speech_duration": 0.228,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 271,
      "agent_id": 13,
      "delay": 0.514,
      "speech_duration": 0.484,
      "transcribe_duration": 0.514,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 272,
      "agent_id": 13,
      "delay": 1.911,
      "speech_duration": 1.892,
      "transcribe_duration": 1.911,
      "wpm": 166,
      "message": "จะเป็นระดับที่สูงสุด"
    },
    {
      "message_id": 273,
      "agent_id": 13,
      "delay": 2.161,
      "speech_duration": 2.148,
      "transcribe_duration": 2.161,
      "wpm": 154,
      "message": "จะเป็นรูปแบบของกฎหมาย"
    },
    {
      "message_id": 274,
      "agent_id": 13,
      "delay": 9.677,
      "speech_duration": 9.508,
      "transcribe_duration": 9.677,
      "wpm": 153,
      "message": "กฎหมายแน่นอนว่าทุกหน่วยงานต้องอยู่ภายใต้ของกฎหมายนะคะก็จะเป็นรัฐบาลองค์กรนะคะที่เข้ามาดูแลควบคุม"
    },
    {
      "message_id": 275,
      "agent_id": 13,
      "delay": 2.094,
      "speech_duration": 2.084,
      "transcribe_duration": 2.094,
      "wpm": 122,
      "message": "พูดง่ายๆคือบุคคล"
    },
    {
      "message_id": 276,
      "agent_id": 13,
      "delay": 3.594,
      "speech_duration": 3.556,
      "transcribe_duration": 3.594,
      "wpm": 186,
      "message": "ทั้งประเทศของเรานั่นเองต้องอยู่ภายใต้กฎหมาย"
    },
    {
      "message_id": 277,
      "agent_id": 13,
      "delay": 2.294,
      "speech_duration": 2.276,
      "transcribe_duration": 2.294,
      "wpm": 105,
      "message": "ระดับที่ 1 นะคะ"
    },
    {
      "message_id": 278,
      "agent_id": 13,
      "delay": 2.002,
      "speech_duration": 1.956,
      "transcribe_duration": 2.002,
      "wpm": 92,
      "message": "มาตรฐานโคโซ"
    },
    {
      "message_id": 279,
      "agent_id": 13,
      "delay": 2.362,
      "speech_duration": 2.34,
      "transcribe_duration": 2.362,
      "wpm": 173,
      "message": "วันนี้อาจารย์จะไม่พูดถึงนะ"
    },
    {
      "message_id": 280,
      "agent_id": 13,
      "delay": 6.556,
      "speech_duration": 6.436,
      "transcribe_duration": 6.556,
      "wpm": 170,
      "message": "แม็คโครโซ่จะเป็นมาตรฐานที่เข้ามามุ่งเน้นเกี่ยวกับการเงินแล้วก็ธุรกิจนะคะ"
    },
    {
      "message_id": 281,
      "agent_id": 13,
      "delay": 0.209,
      "speech_duration": 0.164,
      "transcribe_duration": 0.209,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 282,
      "agent_id": 13,
      "delay": 5.848,
      "speech_duration": 5.796,
      "transcribe_duration": 5.848,
      "wpm": 127,
      "message": "เดี๋ยวเราค่อยมาดูกันว่าตัวมาตรฐาน coo มันคืออะไร"
    },
    {
      "message_id": 283,
      "agent_id": 13,
      "delay": 0.233,
      "speech_duration": 0.164,
      "transcribe_duration": 0.233,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 284,
      "agent_id": 13,
      "delay": 4.012,
      "speech_duration": 3.94,
      "transcribe_duration": 4.012,
      "wpm": 137,
      "message": "ผัดมาระดับที่ 3 หรือ Level 2 ของเรา"
    },
    {
      "message_id": 285,
      "agent_id": 13,
      "delay": 0.425,
      "speech_duration": 0.42,
      "transcribe_duration": 0.425,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 286,
      "agent_id": 13,
      "delay": 9.458,
      "speech_duration": 9.38,
      "transcribe_duration": 9.458,
      "wpm": 158,
      "message": "ว่าจะเป็น c o b i t ก็จะเป็นกรอบความคิดที่อาจารย์พูดนั่นเองนะคะว่ามันจะมีกระบวนการทำงานอย่างไรนะคะ"
    },
    {
      "message_id": 287,
      "agent_id": 13,
      "delay": 2.487,
      "speech_duration": 2.468,
      "transcribe_duration": 2.487,
      "wpm": 128,
      "message": "ให้ตัวสารสนเทศของเรา"
    },
    {
      "message_id": 288,
      "agent_id": 13,
      "delay": 2.092,
      "speech_duration": 2.084,
      "transcribe_duration": 2.092,
      "wpm": 166,
      "message": "เกิดประสิทธิภาพนั่นเอง"
    },
    {
      "message_id": 289,
      "agent_id": 13,
      "delay": 0.258,
      "speech_duration": 0.164,
      "transcribe_duration": 0.258,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 290,
      "agent_id": 13,
      "delay": 5.132,
      "speech_duration": 5.092,
      "transcribe_duration": 5.132,
      "wpm": 138,
      "message": "แล้วก็ระดับสุดท้ายนะคะก็คือ Level 3 ของเรานะคะ"
    },
    {
      "message_id": 291,
      "agent_id": 13,
      "delay": 4.356,
      "speech_duration": 4.324,
      "transcribe_duration": 4.356,
      "wpm": 139,
      "message": "ว่าจะมีตัวมาตรฐาน 2 ตัวที่เข้ามาดูแลเรา"
    },
    {
      "message_id": 292,
      "agent_id": 13,
      "delay": 2.79,
      "speech_duration": 2.468,
      "transcribe_duration": 2.79,
      "wpm": 103,
      "message": "ก็คือตัว i t i l"
    },
    {
      "message_id": 293,
      "agent_id": 13,
      "delay": 3.093,
      "speech_duration": 3.044,
      "transcribe_duration": 3.093,
      "wpm": 172,
      "message": "ซึ่งได้พูดไปแล้วในสัปดาห์ก่อนๆนะคะ"
    },
    {
      "message_id": 294,
      "agent_id": 13,
      "delay": 0.247,
      "speech_duration": 0.164,
      "transcribe_duration": 0.247,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 295,
      "agent_id": 13,
      "delay": 5.792,
      "speech_duration": 5.732,
      "transcribe_duration": 5.792,
      "wpm": 173,
      "message": "ว่าเป็นการควบคุมแล้วก็เป็นการให้บริการของเทคโนโลยีสารสนเทศนั่นเอง"
    },
    {
      "message_id": 296,
      "agent_id": 13,
      "delay": 0.378,
      "speech_duration": 0.356,
      "transcribe_duration": 0.378,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 297,
      "agent_id": 13,
      "delay": 1.583,
      "speech_duration": 1.572,
      "transcribe_duration": 1.583,
      "wpm": 134,
      "message": "อีกตัวนึงนะคะ"
    },
    {
      "message_id": 298,
      "agent_id": 13,
      "delay": 1.831,
      "speech_duration": 1.828,
      "transcribe_duration": 1.831,
      "wpm": 139,
      "message": "น่าจะเป็นมาตรฐาน"
    },
    {
      "message_id": 299,
      "agent_id": 13,
      "delay": 1.524,
      "speech_duration": 1.508,
      "transcribe_duration": 1.524,
      "wpm": 90,
      "message": "ISO นะคะ"
    },
    {
      "message_id": 300,
      "agent_id": 13,
      "delay": 0.257,
      "speech_duration": 0.164,
      "transcribe_duration": 0.257,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 301,
      "agent_id": 13,
      "delay": 0.218,
      "speech_duration": 0.164,
      "transcribe_duration": 0.218,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 302,
      "agent_id": 13,
      "delay": 0.254,
      "speech_duration": 0.164,
      "transcribe_duration": 0.254,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 303,
      "agent_id": 13,
      "delay": 0.229,
      "speech_duration": 0.228,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 304,
      "agent_id": 13,
      "delay": 0.248,
      "speech_duration": 0.164,
      "transcribe_duration": 0.248,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 305,
      "agent_id": 13,
      "delay": 2.876,
      "speech_duration": 2.852,
      "transcribe_duration": 2.876,
      "wpm": 58,
      "message": "17799 นะคะ"
    },
    {
      "message_id": 306,
      "agent_id": 13,
      "delay": 11.714,
      "speech_duration": 11.364,
      "transcribe_duration": 11.714,
      "wpm": 168,
      "message": "จะเป็นตัวมาตรฐานเกี่ยวกับการรักษาความปลอดภัยของข้อมูลนะคะอันนี้ก็จะเป็นตัว ISO อีกมาตรฐานหนึ่งที่อยู่ในตัว Level 3 นั่นเองนะคะ"
    },
    {
      "message_id": 307,
      "agent_id": 13,
      "delay": 8.066,
      "speech_duration": 7.972,
      "transcribe_duration": 8.066,
      "wpm": 151,
      "message": "อย่างนี้ภาพรวมแล้วก็จะเห็นแล้วว่าตัว c o m b i t ของเราก็จะอยู่ที่ Level 2 นะคะ"
    },
    {
      "message_id": 308,
      "agent_id": 13,
      "delay": 0.257,
      "speech_duration": 0.164,
      "transcribe_duration": 0.257,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 309,
      "agent_id": 13,
      "delay": 0.263,
      "speech_duration": 0.164,
      "transcribe_duration": 0.263,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 310,
      "agent_id": 13,
      "delay": 0.94,
      "speech_duration": 0.932,
      "transcribe_duration": 0.94,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 311,
      "agent_id": 13,
      "delay": 1.123,
      "speech_duration": 1.124,
      "transcribe_duration": 1.123,
      "wpm": 107,
      "message": "คราวนี้"
    },
    {
      "message_id": 312,
      "agent_id": 13,
      "delay": 4.357,
      "speech_duration": 4.324,
      "transcribe_duration": 4.357,
      "wpm": 97,
      "message": "เราจะนำตัวมาตรฐาน c o d i t"
    },
    {
      "message_id": 313,
      "agent_id": 13,
      "delay": 1.632,
      "speech_duration": 1.636,
      "transcribe_duration": 1.632,
      "wpm": 128,
      "message": "มาใช้ในธุรกิจ"
    },
    {
      "message_id": 314,
      "agent_id": 13,
      "delay": 2.409,
      "speech_duration": 2.404,
      "transcribe_duration": 2.409,
      "wpm": 150,
      "message": "หรือว่าในหน่วยงานของเรา"
    },
    {
      "message_id": 315,
      "agent_id": 13,
      "delay": 1.2,
      "speech_duration": 1.188,
      "transcribe_duration": 1.2,
      "wpm": 88,
      "message": "ก็จะมี"
    },
    {
      "message_id": 316,
      "agent_id": 13,
      "delay": 2.355,
      "speech_duration": 2.34,
      "transcribe_duration": 2.355,
      "wpm": 141,
      "message": "รูปแบบการบริหารจัดการ"
    },
    {
      "message_id": 317,
      "agent_id": 13,
      "delay": 0.206,
      "speech_duration": 0.164,
      "transcribe_duration": 0.206,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 318,
      "agent_id": 13,
      "delay": 5.13,
      "speech_duration": 5.092,
      "transcribe_duration": 5.13,
      "wpm": 136,
      "message": "ธุรกิจก็จะมีการประกอบงานที่เป็นหน่วยย่อยๆนะคะ"
    },
    {
      "message_id": 319,
      "agent_id": 13,
      "delay": 0.26,
      "speech_duration": 0.164,
      "transcribe_duration": 0.26,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 320,
      "agent_id": 13,
      "delay": 0.384,
      "speech_duration": 0.356,
      "transcribe_duration": 0.384,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 321,
      "agent_id": 13,
      "delay": 9.137,
      "speech_duration": 9.06,
      "transcribe_duration": 9.137,
      "wpm": 156,
      "message": "เราจะทำอย่างไรให้มีการเชื่อมโยงแล้วก็ได้รับข้อมูลสารสนเทศไม่ว่าจะแผนกหรือว่าหน่วยงานต่างๆนะคะ"
    },
    {
      "message_id": 322,
      "agent_id": 13,
      "delay": 1.651,
      "speech_duration": 1.636,
      "transcribe_duration": 1.651,
      "wpm": 156,
      "message": "เพื่อเอามาใช้งาน"
    },
    {
      "message_id": 323,
      "agent_id": 13,
      "delay": 0.242,
      "speech_duration": 0.164,
      "transcribe_duration": 0.242,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 324,
      "agent_id": 13,
      "delay": 0.304,
      "speech_duration": 0.292,
      "transcribe_duration": 0.304,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 325,
      "agent_id": 13,
      "delay": 4.192,
      "speech_duration": 4.132,
      "transcribe_duration": 4.192,
      "wpm": 138,
      "message": "ไม่ว่าประมวลผลหรือว่าจัดสรรข้อมูลนะคะ"
    },
    {
      "message_id": 326,
      "agent_id": 13,
      "delay": 0.248,
      "speech_duration": 0.164,
      "transcribe_duration": 0.248,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 327,
      "agent_id": 13,
      "delay": 0.506,
      "speech_duration": 0.484,
      "transcribe_duration": 0.506,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 328,
      "agent_id": 13,
      "delay": 0.247,
      "speech_duration": 0.164,
      "transcribe_duration": 0.247,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 329,
      "agent_id": 13,
      "delay": 5.246,
      "speech_duration": 5.22,
      "transcribe_duration": 5.246,
      "wpm": 144,
      "message": "สำหรับตัวหน่วยงานให้บรรลุเป้าหมายขององค์กรหรือว่า"
    },
    {
      "message_id": 330,
      "agent_id": 13,
      "delay": 2.115,
      "speech_duration": 2.084,
      "transcribe_duration": 2.115,
      "wpm": 187,
      "message": "หน่วยงานที่ตั้งไว้นั่นเอง"
    },
    {
      "message_id": 331,
      "agent_id": 13,
      "delay": 0.375,
      "speech_duration": 0.356,
      "transcribe_duration": 0.375,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 332,
      "agent_id": 13,
      "delay": 0.228,
      "speech_duration": 0.164,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 333,
      "agent_id": 13,
      "delay": 13.533,
      "speech_duration": 13.476,
      "transcribe_duration": 13.533,
      "wpm": 129,
      "message": "แล้วก็ตัวมาตรฐาน covit-19 สนุนเกี่ยวกับตัวธรรมาภิบาลทางเทคโนโลยีสารสนเทศของเรานะคะไม่ว่าจะเป็นการบริหารงานการควบคุม"
    },
    {
      "message_id": 334,
      "agent_id": 13,
      "delay": 3.891,
      "speech_duration": 3.876,
      "transcribe_duration": 3.891,
      "wpm": 159,
      "message": "แล้วยังเป็นเครื่องมือที่ช่วยให้ผู้บริหาร"
    },
    {
      "message_id": 335,
      "agent_id": 13,
      "delay": 14.4,
      "speech_duration": 14.18,
      "transcribe_duration": 14.4,
      "wpm": 162,
      "message": "พูดง่ายๆแล้วผู้บริหารจะได้มีเกณฑ์มาตรฐานว่าจะทำอย่างไร 123 นะคะเชื่อมโยงระหว่างความเป็นไปได้นะคะการควบคุมหน่วยงานองค์กรของเราต้องมีวิธีการปฏิบัติอย่างไร"
    },
    {
      "message_id": 336,
      "agent_id": 13,
      "delay": 2.16,
      "speech_duration": 2.148,
      "transcribe_duration": 2.16,
      "wpm": 168,
      "message": "ความเสี่ยงที่จะเกิดขึ้น"
    },
    {
      "message_id": 337,
      "agent_id": 13,
      "delay": 0.218,
      "speech_duration": 0.164,
      "transcribe_duration": 0.218,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 338,
      "agent_id": 13,
      "delay": 1.969,
      "speech_duration": 1.956,
      "transcribe_duration": 1.969,
      "wpm": 115,
      "message": "ด้านเทคนิคนะคะ"
    },
    {
      "message_id": 339,
      "agent_id": 13,
      "delay": 0.237,
      "speech_duration": 0.164,
      "transcribe_duration": 0.237,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 340,
      "agent_id": 13,
      "delay": 2.354,
      "speech_duration": 2.34,
      "transcribe_duration": 2.354,
      "wpm": 109,
      "message": "รวมถึงการสื่อสาร"
    },
    {
      "message_id": 341,
      "agent_id": 13,
      "delay": 0.355,
      "speech_duration": 0.356,
      "transcribe_duration": 0.355,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 342,
      "agent_id": 13,
      "delay": 3.004,
      "speech_duration": 2.98,
      "transcribe_duration": 3.004,
      "wpm": 156,
      "message": "ให้กับบุคลากรหรือว่าบุคคลภายใน"
    },
    {
      "message_id": 343,
      "agent_id": 13,
      "delay": 1.138,
      "speech_duration": 1.124,
      "transcribe_duration": 1.138,
      "wpm": 120,
      "message": "หน่วยงาน"
    },
    {
      "message_id": 344,
      "agent_id": 13,
      "delay": 3.849,
      "speech_duration": 3.812,
      "transcribe_duration": 3.849,
      "wpm": 201,
      "message": "หรือว่าบุคคลของเราด้วยเพื่อให้เกิดความเข้าใจตรงกัน"
    },
    {
      "message_id": 345,
      "agent_id": 13,
      "delay": 0.25,
      "speech_duration": 0.164,
      "transcribe_duration": 0.25,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 346,
      "agent_id": 13,
      "delay": 0.235,
      "speech_duration": 0.164,
      "transcribe_duration": 0.235,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 347,
      "agent_id": 13,
      "delay": 0.204,
      "speech_duration": 0.164,
      "transcribe_duration": 0.204,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 348,
      "agent_id": 13,
      "delay": 0.227,
      "speech_duration": 0.228,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 349,
      "agent_id": 13,
      "delay": 0.276,
      "speech_duration": 0.164,
      "transcribe_duration": 0.276,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 350,
      "agent_id": 13,
      "delay": 0.289,
      "speech_duration": 0.292,
      "transcribe_duration": 0.289,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 351,
      "agent_id": 13,
      "delay": 2.312,
      "speech_duration": 2.276,
      "transcribe_duration": 2.312,
      "wpm": 119,
      "message": "ถัดมาก็จะเป็นนะคะ"
    },
    {
      "message_id": 352,
      "agent_id": 13,
      "delay": 0.363,
      "speech_duration": 0.356,
      "transcribe_duration": 0.363,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 353,
      "agent_id": 13,
      "delay": 0.436,
      "speech_duration": 0.42,
      "transcribe_duration": 0.436,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 354,
      "agent_id": 13,
      "delay": 1.582,
      "speech_duration": 1.572,
      "transcribe_duration": 1.582,
      "wpm": 153,
      "message": "การประยุกต์นะคะ"
    },
    {
      "message_id": 355,
      "agent_id": 13,
      "delay": 0.361,
      "speech_duration": 0.356,
      "transcribe_duration": 0.361,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 356,
      "agent_id": 13,
      "delay": 0.256,
      "speech_duration": 0.164,
      "transcribe_duration": 0.256,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 357,
      "agent_id": 13,
      "delay": 0.258,
      "speech_duration": 0.164,
      "transcribe_duration": 0.258,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 358,
      "agent_id": 13,
      "delay": 5.9,
      "speech_duration": 5.86,
      "transcribe_duration": 5.9,
      "wpm": 156,
      "message": "โดยเริ่มต้นต้องดูว่าธุรกิจนะคะของเรานี่มีความต้องการอะไรบ้าง"
    },
    {
      "message_id": 359,
      "agent_id": 13,
      "delay": 0.292,
      "speech_duration": 0.292,
      "transcribe_duration": 0.292,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 360,
      "agent_id": 13,
      "delay": 5.777,
      "speech_duration": 5.732,
      "transcribe_duration": 5.777,
      "wpm": 157,
      "message": "ข้อมูลสารสนเทศตรงไหนที่ต้องเอามาใช้นะคะในการวิเคราะห์ข้อมูล"
    },
    {
      "message_id": 361,
      "agent_id": 13,
      "delay": 2.414,
      "speech_duration": 2.404,
      "transcribe_duration": 2.414,
      "wpm": 168,
      "message": "ไว้ให้คู่แข่งหรือเปล่านะคะ"
    },
    {
      "message_id": 362,
      "agent_id": 13,
      "delay": 0.207,
      "speech_duration": 0.228,
      "transcribe_duration": 0.207,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 363,
      "agent_id": 13,
      "delay": 0.227,
      "speech_duration": 0.164,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 364,
      "agent_id": 13,
      "delay": 0.269,
      "speech_duration": 0.164,
      "transcribe_duration": 0.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 365,
      "agent_id": 13,
      "delay": 0.22,
      "speech_duration": 0.228,
      "transcribe_duration": 0.22,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 366,
      "agent_id": 13,
      "delay": 0.415,
      "speech_duration": 0.42,
      "transcribe_duration": 0.415,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 367,
      "agent_id": 13,
      "delay": 6.205,
      "speech_duration": 6.18,
      "transcribe_duration": 6.205,
      "wpm": 172,
      "message": "กระบวนการทางเทคโนโลยีสารสนเทศเป็นไปตามเป้าหมายของแต่ละกิจกรรมหรือเปล่า"
    },
    {
      "message_id": 368,
      "agent_id": 13,
      "delay": 0.274,
      "speech_duration": 0.164,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 369,
      "agent_id": 13,
      "delay": 0.76,
      "speech_duration": 0.74,
      "transcribe_duration": 0.76,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 370,
      "agent_id": 13,
      "delay": 4.223,
      "speech_duration": 4.196,
      "transcribe_duration": 4.223,
      "wpm": 143,
      "message": "แต่ละแผนกมีกิจกรรมอะไรบ้างที่จะส่งผลให้"
    },
    {
      "message_id": 371,
      "agent_id": 13,
      "delay": 1.141,
      "speech_duration": 1.124,
      "transcribe_duration": 1.141,
      "wpm": 80,
      "message": "ผลรวม"
    },
    {
      "message_id": 372,
      "agent_id": 13,
      "delay": 0.231,
      "speech_duration": 0.228,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 373,
      "agent_id": 13,
      "delay": 0.883,
      "speech_duration": 0.868,
      "transcribe_duration": 0.883,
      "wpm": 69,
      "message": "และ"
    },
    {
      "message_id": 374,
      "agent_id": 13,
      "delay": 0.274,
      "speech_duration": 0.164,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 375,
      "agent_id": 13,
      "delay": 1.663,
      "speech_duration": 1.636,
      "transcribe_duration": 1.663,
      "wpm": 138,
      "message": "ตรงตามเป้าหมาย"
    },
    {
      "message_id": 376,
      "agent_id": 13,
      "delay": 1.387,
      "speech_duration": 1.38,
      "transcribe_duration": 1.387,
      "wpm": 130,
      "message": "ของหน่วยงาน"
    },
    {
      "message_id": 377,
      "agent_id": 13,
      "delay": 7.638,
      "speech_duration": 7.588,
      "transcribe_duration": 7.638,
      "wpm": 148,
      "message": "เราสามารถวัดผลเราจะรู้ได้อย่างไรว่ากระบวนการที่ทำแต่ละอันของหน่วยงานของเรา"
    },
    {
      "message_id": 378,
      "agent_id": 13,
      "delay": 3.078,
      "speech_duration": 3.044,
      "transcribe_duration": 3.078,
      "wpm": 172,
      "message": "ตรงตามความต้องการหรือว่าตรงตามความ"
    },
    {
      "message_id": 379,
      "agent_id": 13,
      "delay": 4.739,
      "speech_duration": 4.708,
      "transcribe_duration": 4.739,
      "wpm": 108,
      "message": "เป้าหมายขององค์กรโดยวัดจากค่า KPI"
    },
    {
      "message_id": 380,
      "agent_id": 13,
      "delay": 1.637,
      "speech_duration": 1.636,
      "transcribe_duration": 1.637,
      "wpm": 147,
      "message": "Key Performance"
    },
    {
      "message_id": 381,
      "agent_id": 13,
      "delay": 1.314,
      "speech_duration": 1.316,
      "transcribe_duration": 1.314,
      "wpm": 148,
      "message": "อินดิเคเตอร์"
    },
    {
      "message_id": 382,
      "agent_id": 13,
      "delay": 0.469,
      "speech_duration": 0.484,
      "transcribe_duration": 0.469,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 383,
      "agent_id": 13,
      "delay": 4.291,
      "speech_duration": 4.26,
      "transcribe_duration": 4.291,
      "wpm": 155,
      "message": "วัดประสิทธิภาพของเราวัดผลการดำเนินงานโดยใช้"
    },
    {
      "message_id": 384,
      "agent_id": 13,
      "delay": 1.599,
      "speech_duration": 1.572,
      "transcribe_duration": 1.599,
      "wpm": 95,
      "message": "ตัวเคจีไอ"
    },
    {
      "message_id": 385,
      "agent_id": 13,
      "delay": 0.258,
      "speech_duration": 0.164,
      "transcribe_duration": 0.258,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 386,
      "agent_id": 13,
      "delay": 0.24,
      "speech_duration": 0.228,
      "transcribe_duration": 0.24,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 387,
      "agent_id": 13,
      "delay": 2.232,
      "speech_duration": 2.212,
      "transcribe_duration": 2.232,
      "wpm": 47,
      "message": "egoist"
    },
    {
      "message_id": 388,
      "agent_id": 13,
      "delay": 0.425,
      "speech_duration": 0.42,
      "transcribe_duration": 0.425,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 389,
      "agent_id": 13,
      "delay": 1.657,
      "speech_duration": 1.636,
      "transcribe_duration": 1.657,
      "wpm": 73,
      "message": "KPI นี่"
    },
    {
      "message_id": 390,
      "agent_id": 13,
      "delay": 0.251,
      "speech_duration": 0.164,
      "transcribe_duration": 0.251,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 391,
      "agent_id": 13,
      "delay": 0.23,
      "speech_duration": 0.228,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 392,
      "agent_id": 13,
      "delay": 7.519,
      "speech_duration": 7.46,
      "transcribe_duration": 7.519,
      "wpm": 163,
      "message": "มันก็จะดูวัดประสิทธิภาพการทำงานของหน่วยงานนะคะของแต่ละแผนกยกตัวอย่างถ้าแผนกเซลล์"
    },
    {
      "message_id": 393,
      "agent_id": 13,
      "delay": 0.212,
      "speech_duration": 0.164,
      "transcribe_duration": 0.212,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 394,
      "agent_id": 13,
      "delay": 5.431,
      "speech_duration": 5.412,
      "transcribe_duration": 5.431,
      "wpm": 164,
      "message": "เราจะรู้ได้อย่างไรว่าแผนกเซลล์ขายสินค้าได้ดีพูดง่ายๆก็จะดู"
    },
    {
      "message_id": 395,
      "agent_id": 13,
      "delay": 0.264,
      "speech_duration": 0.228,
      "transcribe_duration": 0.264,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 396,
      "agent_id": 13,
      "delay": 4.354,
      "speech_duration": 4.324,
      "transcribe_duration": 4.354,
      "wpm": 156,
      "message": "สินค้าที่ขายไปหรือว่าได้เงินกลับมาเท่าไรนะคะ"
    },
    {
      "message_id": 397,
      "agent_id": 13,
      "delay": 1.066,
      "speech_duration": 1.06,
      "transcribe_duration": 1.066,
      "wpm": 85,
      "message": "ยอดผล"
    },
    {
      "message_id": 398,
      "agent_id": 13,
      "delay": 3.793,
      "speech_duration": 3.748,
      "transcribe_duration": 3.793,
      "wpm": 152,
      "message": "รายรับนะคะจากลูกค้าได้เงินมากเงินน้อย"
    },
    {
      "message_id": 399,
      "agent_id": 13,
      "delay": 2.174,
      "speech_duration": 2.148,
      "transcribe_duration": 2.174,
      "wpm": 147,
      "message": "ก็คือดูเป็นจำนวนเงิน"
    },
    {
      "message_id": 400,
      "agent_id": 13,
      "delay": 4.602,
      "speech_duration": 4.58,
      "transcribe_duration": 4.602,
      "wpm": 138,
      "message": "ถ้าเป็น KPI ของแผนกที่ให้บริการหลังการขาย"
    },
    {
      "message_id": 401,
      "agent_id": 13,
      "delay": 1.596,
      "speech_duration": 1.572,
      "transcribe_duration": 1.596,
      "wpm": 143,
      "message": "พวก close Sale"
    },
    {
      "message_id": 402,
      "agent_id": 13,
      "delay": 4.424,
      "speech_duration": 4.388,
      "transcribe_duration": 4.424,
      "wpm": 168,
      "message": "หรือว่าพวกคอลเซ็นเตอร์เราก็จะดูได้จากการตอบคำถาม"
    },
    {
      "message_id": 403,
      "agent_id": 13,
      "delay": 0.687,
      "speech_duration": 0.676,
      "transcribe_duration": 0.687,
      "wpm": 111,
      "message": "นะคะ"
    },
    {
      "message_id": 404,
      "agent_id": 13,
      "delay": 0.218,
      "speech_duration": 0.228,
      "transcribe_duration": 0.218,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 405,
      "agent_id": 13,
      "delay": 3.717,
      "speech_duration": 3.684,
      "transcribe_duration": 3.717,
      "wpm": 138,
      "message": "ของลูกค้าอาจจะมาสอบถามข้อมูลต่างๆ"
    },
    {
      "message_id": 406,
      "agent_id": 13,
      "delay": 0.269,
      "speech_duration": 0.228,
      "transcribe_duration": 0.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 407,
      "agent_id": 13,
      "delay": 3.653,
      "speech_duration": 3.62,
      "transcribe_duration": 3.653,
      "wpm": 116,
      "message": "ว่าจะดูว่ากรอบคำถามทุกคนไหม"
    },
    {
      "message_id": 408,
      "agent_id": 13,
      "delay": 2.172,
      "speech_duration": 2.148,
      "transcribe_duration": 2.172,
      "wpm": 140,
      "message": "ตามระยะเวลาที่กำหนด"
    },
    {
      "message_id": 409,
      "agent_id": 13,
      "delay": 1.026,
      "speech_duration": 0.996,
      "transcribe_duration": 1.026,
      "wpm": 75,
      "message": "อะไร"
    },
    {
      "message_id": 410,
      "agent_id": 13,
      "delay": 3.541,
      "speech_duration": 3.492,
      "transcribe_duration": 3.541,
      "wpm": 155,
      "message": "ตรงนี้ถูกต้องหรือเปล่าหรือถ้าในแผนก"
    },
    {
      "message_id": 411,
      "agent_id": 13,
      "delay": 0.939,
      "speech_duration": 0.932,
      "transcribe_duration": 0.939,
      "wpm": 64,
      "message": "ของ"
    },
    {
      "message_id": 412,
      "agent_id": 13,
      "delay": 0.239,
      "speech_duration": 0.164,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 413,
      "agent_id": 13,
      "delay": 9.799,
      "speech_duration": 9.7,
      "transcribe_duration": 9.799,
      "wpm": 158,
      "message": "เทคโนโลยีสารสนเทศหรือว่า Home support ภายในหน่วยงานหรือว่าองค์กรของเราเราก็ดูจากอะไรดูจากว่ากรณีที่มี"
    },
    {
      "message_id": 414,
      "agent_id": 13,
      "delay": 2.62,
      "speech_duration": 2.596,
      "transcribe_duration": 2.62,
      "wpm": 104,
      "message": "บุคลากรในหน่วยงาน"
    },
    {
      "message_id": 415,
      "agent_id": 13,
      "delay": 1.264,
      "speech_duration": 1.252,
      "transcribe_duration": 1.264,
      "wpm": 108,
      "message": "มาร้องขอ"
    },
    {
      "message_id": 416,
      "agent_id": 13,
      "delay": 4.35,
      "speech_duration": 4.324,
      "transcribe_duration": 4.35,
      "wpm": 167,
      "message": "ดูแลบำรุงไม่ว่าจะเป็นอุปกรณ์คอมพิวเตอร์ Printer"
    },
    {
      "message_id": 417,
      "agent_id": 13,
      "delay": 1.968,
      "speech_duration": 1.956,
      "transcribe_duration": 1.968,
      "wpm": 138,
      "message": "สายแลนหรืออะไรนี่"
    },
    {
      "message_id": 418,
      "agent_id": 13,
      "delay": 0.228,
      "speech_duration": 0.164,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 419,
      "agent_id": 13,
      "delay": 0.3,
      "speech_duration": 0.292,
      "transcribe_duration": 0.3,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 420,
      "agent_id": 13,
      "delay": 2.611,
      "speech_duration": 2.596,
      "transcribe_duration": 2.611,
      "wpm": 133,
      "message": "งานให้บริการรวดเร็วไหม"
    },
    {
      "message_id": 421,
      "agent_id": 13,
      "delay": 0.285,
      "speech_duration": 0.292,
      "transcribe_duration": 0.285,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 422,
      "agent_id": 13,
      "delay": 1.008,
      "speech_duration": 0.996,
      "transcribe_duration": 1.008,
      "wpm": 105,
      "message": "ปิดงาน"
    },
    {
      "message_id": 423,
      "agent_id": 13,
      "delay": 0.738,
      "speech_duration": 0.74,
      "transcribe_duration": 0.738,
      "wpm": 101,
      "message": "นะคะ"
    },
    {
      "message_id": 424,
      "agent_id": 13,
      "delay": 0.358,
      "speech_duration": 0.356,
      "transcribe_duration": 0.358,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 425,
      "agent_id": 13,
      "delay": 8.855,
      "speech_duration": 8.804,
      "transcribe_duration": 8.855,
      "wpm": 160,
      "message": "ตามระยะเวลาที่กำหนดไหมหรือว่าให้บริการรวดเร็วหรือเปล่าแล้วต่อเดือนให้บริการสำเร็จไปกี่เคสนะคะ"
    },
    {
      "message_id": 426,
      "agent_id": 13,
      "delay": 3.761,
      "speech_duration": 3.748,
      "transcribe_duration": 3.761,
      "wpm": 140,
      "message": "เราก็จะมาดูว่าตัว KPI ของแต่ละแผนก"
    },
    {
      "message_id": 427,
      "agent_id": 13,
      "delay": 3.516,
      "speech_duration": 3.492,
      "transcribe_duration": 3.516,
      "wpm": 155,
      "message": "ประสบความสำเร็จอย่างไรก็แล้วแต่แผนก"
    },
    {
      "message_id": 428,
      "agent_id": 13,
      "delay": 11.1,
      "speech_duration": 11.044,
      "transcribe_duration": 11.1,
      "wpm": 145,
      "message": "ว่าเขาทำงานปฏิบัติหน้าที่อย่างไร KPI แต่ละอันก็จะไม่เหมือนกันดังนั้น KPI แต่ละแผนกก็จะมารวมกันก็จะเป็น KPI"
    },
    {
      "message_id": 429,
      "agent_id": 13,
      "delay": 5.438,
      "speech_duration": 5.412,
      "transcribe_duration": 5.438,
      "wpm": 180,
      "message": "ขององค์กรของเรานั่นเองนะคะอันนี้ก็จะวัดประสิทธิภาพความสำเร็จนะคะ"
    },
    {
      "message_id": 430,
      "agent_id": 13,
      "delay": 1.007,
      "speech_duration": 0.996,
      "transcribe_duration": 1.007,
      "wpm": 90,
      "message": "ผัดมา"
    },
    {
      "message_id": 431,
      "agent_id": 13,
      "delay": 0.274,
      "speech_duration": 0.228,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 432,
      "agent_id": 13,
      "delay": 0.232,
      "speech_duration": 0.228,
      "transcribe_duration": 0.232,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 433,
      "agent_id": 13,
      "delay": 6.731,
      "speech_duration": 6.692,
      "transcribe_duration": 6.731,
      "wpm": 152,
      "message": "เราก็จะมาดูว่าความสามารถขององค์กรของเราก็จะมาแบ่งอีกว่าอยู่ระดับไหน"
    },
    {
      "message_id": 434,
      "agent_id": 13,
      "delay": 2.087,
      "speech_duration": 2.084,
      "transcribe_duration": 2.087,
      "wpm": 94,
      "message": "สูงถึง 5 ไหม"
    },
    {
      "message_id": 435,
      "agent_id": 13,
      "delay": 3.909,
      "speech_duration": 3.876,
      "transcribe_duration": 3.909,
      "wpm": 163,
      "message": "อยู่เริ่มต้นหรือเปล่าหรือว่าอยู่ที่สูงสุด"
    },
    {
      "message_id": 436,
      "agent_id": 13,
      "delay": 0.351,
      "speech_duration": 0.356,
      "transcribe_duration": 0.351,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 437,
      "agent_id": 13,
      "delay": 3.232,
      "speech_duration": 3.172,
      "transcribe_duration": 3.232,
      "wpm": 85,
      "message": "แล้วตัว c o p i t"
    },
    {
      "message_id": 438,
      "agent_id": 13,
      "delay": 1.577,
      "speech_duration": 1.572,
      "transcribe_duration": 1.577,
      "wpm": 143,
      "message": "มาตั้งเป็นกรอบ"
    },
    {
      "message_id": 439,
      "agent_id": 13,
      "delay": 0.225,
      "speech_duration": 0.228,
      "transcribe_duration": 0.225,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 440,
      "agent_id": 13,
      "delay": 4.293,
      "speech_duration": 4.26,
      "transcribe_duration": 4.293,
      "wpm": 190,
      "message": "หรือว่าเป็นเกณฑ์ไว้แล้วก็มาดูผลลัพธ์ของหน่วยงานของเรา"
    },
    {
      "message_id": 441,
      "agent_id": 13,
      "delay": 1.527,
      "speech_duration": 1.508,
      "transcribe_duration": 1.527,
      "wpm": 159,
      "message": "ว่าอยู่ที่ลำดับ"
    },
    {
      "message_id": 442,
      "agent_id": 13,
      "delay": 0.222,
      "speech_duration": 0.164,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 443,
      "agent_id": 13,
      "delay": 1.318,
      "speech_duration": 1.316,
      "transcribe_duration": 1.318,
      "wpm": 80,
      "message": "เท่าไร"
    },
    {
      "message_id": 444,
      "agent_id": 13,
      "delay": 2.87,
      "speech_duration": 2.852,
      "transcribe_duration": 2.87,
      "wpm": 147,
      "message": "ตั้งแต่ 0 ถึง 5 นั่นเองนะคะ"
    },
    {
      "message_id": 445,
      "agent_id": 13,
      "delay": 0.426,
      "speech_duration": 0.42,
      "transcribe_duration": 0.426,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 446,
      "agent_id": 13,
      "delay": 0.267,
      "speech_duration": 0.164,
      "transcribe_duration": 0.267,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 447,
      "agent_id": 13,
      "delay": 0.22,
      "speech_duration": 0.228,
      "transcribe_duration": 0.22,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 448,
      "agent_id": 13,
      "delay": 0.497,
      "speech_duration": 0.484,
      "transcribe_duration": 0.497,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 449,
      "agent_id": 13,
      "delay": 0.268,
      "speech_duration": 0.164,
      "transcribe_duration": 0.268,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 450,
      "agent_id": 13,
      "delay": 0.213,
      "speech_duration": 0.164,
      "transcribe_duration": 0.213,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 451,
      "agent_id": 13,
      "delay": 0.69,
      "speech_duration": 0.676,
      "transcribe_duration": 0.69,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 452,
      "agent_id": 13,
      "delay": 3.347,
      "speech_duration": 3.3,
      "transcribe_duration": 3.347,
      "wpm": 159,
      "message": "อันนี้ก็จะเป็นรูปแบบการนำตัว covid"
    },
    {
      "message_id": 453,
      "agent_id": 13,
      "delay": 1.069,
      "speech_duration": 1.06,
      "transcribe_duration": 1.069,
      "wpm": 85,
      "message": "มาใช้"
    },
    {
      "message_id": 454,
      "agent_id": 13,
      "delay": 0.211,
      "speech_duration": 0.164,
      "transcribe_duration": 0.211,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 455,
      "agent_id": 13,
      "delay": 0.272,
      "speech_duration": 0.164,
      "transcribe_duration": 0.272,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 456,
      "agent_id": 13,
      "delay": 5.9,
      "speech_duration": 5.86,
      "transcribe_duration": 5.9,
      "wpm": 156,
      "message": "มาใช้เป็นตัวแบบนะคะของหน่วยงานหรือว่าองค์กรของเรานั่นเองนะคะ"
    },
    {
      "message_id": 457,
      "agent_id": 13,
      "delay": 0.22,
      "speech_duration": 0.164,
      "transcribe_duration": 0.22,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 458,
      "agent_id": 13,
      "delay": 0.552,
      "speech_duration": 0.548,
      "transcribe_duration": 0.552,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 459,
      "agent_id": 13,
      "delay": 8.555,
      "speech_duration": 8.484,
      "transcribe_duration": 8.555,
      "wpm": 159,
      "message": "เริ่มจากธุรกิจเริ่มแรกเลยนะคะก็ต้องมีความต้องการเกี่ยวกับข้อมูลสารสนเทศกระบวนการต่างๆนะคะ"
    },
    {
      "message_id": 460,
      "agent_id": 13,
      "delay": 6.34,
      "speech_duration": 6.18,
      "transcribe_duration": 6.34,
      "wpm": 160,
      "message": "ว่าจะเป็น obsess ก็จะเป็นกระบวนการทางเทคโนโลยีสารสนเทศที่เกิดขึ้น"
    },
    {
      "message_id": 461,
      "agent_id": 13,
      "delay": 0.233,
      "speech_duration": 0.228,
      "transcribe_duration": 0.233,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 462,
      "agent_id": 13,
      "delay": 0.231,
      "speech_duration": 0.164,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 463,
      "agent_id": 13,
      "delay": 0.228,
      "speech_duration": 0.228,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 464,
      "agent_id": 13,
      "delay": 4.626,
      "speech_duration": 4.58,
      "transcribe_duration": 4.626,
      "wpm": 115,
      "message": "แล้วตัวสารสนเทศกระบวนการทำงานต่างๆ"
    },
    {
      "message_id": 465,
      "agent_id": 13,
      "delay": 0.362,
      "speech_duration": 0.356,
      "transcribe_duration": 0.362,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 466,
      "agent_id": 13,
      "delay": 5.918,
      "speech_duration": 5.86,
      "transcribe_duration": 5.918,
      "wpm": 172,
      "message": "มีตรงไปตามวัตถุประสงค์หรือว่าเป้าหมายที่เราได้ตั้งไว้หรือเปล่านะคะ"
    },
    {
      "message_id": 467,
      "agent_id": 13,
      "delay": 0.201,
      "speech_duration": 0.164,
      "transcribe_duration": 0.201,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 468,
      "agent_id": 13,
      "delay": 0.482,
      "speech_duration": 0.484,
      "transcribe_duration": 0.482,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 469,
      "agent_id": 13,
      "delay": 4.605,
      "speech_duration": 4.58,
      "transcribe_duration": 4.605,
      "wpm": 121,
      "message": "รูปเราก็จะเห็นว่าตัววัตถุประสงค์นะคะ"
    },
    {
      "message_id": 470,
      "agent_id": 13,
      "delay": 0.244,
      "speech_duration": 0.228,
      "transcribe_duration": 0.244,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 471,
      "agent_id": 13,
      "delay": 1.33,
      "speech_duration": 1.316,
      "transcribe_duration": 1.33,
      "wpm": 160,
      "message": "ที่ตั้งเอาไว้"
    },
    {
      "message_id": 472,
      "agent_id": 13,
      "delay": 0.268,
      "speech_duration": 0.228,
      "transcribe_duration": 0.268,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 473,
      "agent_id": 13,
      "delay": 0.281,
      "speech_duration": 0.164,
      "transcribe_duration": 0.281,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 474,
      "agent_id": 13,
      "delay": 3.638,
      "speech_duration": 3.62,
      "transcribe_duration": 3.638,
      "wpm": 133,
      "message": "ก็จะสามารถที่จะควบคุมดูแลได้ไหม"
    },
    {
      "message_id": 475,
      "agent_id": 13,
      "delay": 0.369,
      "speech_duration": 0.356,
      "transcribe_duration": 0.369,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 476,
      "agent_id": 13,
      "delay": 1.325,
      "speech_duration": 1.316,
      "transcribe_duration": 1.325,
      "wpm": 148,
      "message": "หรือมี audit"
    },
    {
      "message_id": 477,
      "agent_id": 13,
      "delay": 0.812,
      "speech_duration": 0.804,
      "transcribe_duration": 0.812,
      "wpm": 93,
      "message": "นะคะ"
    },
    {
      "message_id": 478,
      "agent_id": 13,
      "delay": 2.745,
      "speech_duration": 2.724,
      "transcribe_duration": 2.745,
      "wpm": 110,
      "message": "ที่เข้ามาควบคุมดูแล"
    },
    {
      "message_id": 479,
      "agent_id": 13,
      "delay": 2.367,
      "speech_duration": 2.34,
      "transcribe_duration": 2.367,
      "wpm": 128,
      "message": "audit ของเราคืออะไร"
    },
    {
      "message_id": 480,
      "agent_id": 13,
      "delay": 2.344,
      "speech_duration": 2.34,
      "transcribe_duration": 2.344,
      "wpm": 128,
      "message": "ลักษณะเหมือนผู้ตรวจ"
    },
    {
      "message_id": 481,
      "agent_id": 13,
      "delay": 0.353,
      "speech_duration": 0.356,
      "transcribe_duration": 0.353,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 482,
      "agent_id": 13,
      "delay": 0.221,
      "speech_duration": 0.164,
      "transcribe_duration": 0.221,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 483,
      "agent_id": 13,
      "delay": 2.612,
      "speech_duration": 2.596,
      "transcribe_duration": 2.612,
      "wpm": 144,
      "message": "สมมุติเราทำงานไปแล้วนะคะ"
    },
    {
      "message_id": 484,
      "agent_id": 13,
      "delay": 2.193,
      "speech_duration": 2.148,
      "transcribe_duration": 2.193,
      "wpm": 133,
      "message": "ก็ทำได้ดีหรือไม่ดี"
    },
    {
      "message_id": 485,
      "agent_id": 13,
      "delay": 2.197,
      "speech_duration": 1.892,
      "transcribe_duration": 2.197,
      "wpm": 87,
      "message": "ปกติก็จะมี"
    },
    {
      "message_id": 486,
      "agent_id": 13,
      "delay": 0.425,
      "speech_duration": 0.42,
      "transcribe_duration": 0.425,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 487,
      "agent_id": 13,
      "delay": 2.613,
      "speech_duration": 2.596,
      "transcribe_duration": 2.613,
      "wpm": 144,
      "message": "เครื่องมือมาตรวจถูกไหมคะ"
    },
    {
      "message_id": 488,
      "agent_id": 13,
      "delay": 4.732,
      "speech_duration": 4.708,
      "transcribe_duration": 4.732,
      "wpm": 140,
      "message": "อันนี้ก็จะเป็นลักษณะเหมือนบุคลากรไปตรวจดูสิ"
    },
    {
      "message_id": 489,
      "agent_id": 13,
      "delay": 4.475,
      "speech_duration": 4.452,
      "transcribe_duration": 4.475,
      "wpm": 135,
      "message": "ขั้นตอนการทำงานเทคโนโลยีสารสนเทศโอเคไหม"
    },
    {
      "message_id": 490,
      "agent_id": 13,
      "delay": 5.592,
      "speech_duration": 5.54,
      "transcribe_duration": 5.592,
      "wpm": 171,
      "message": "ครบถ้วนไหมใช้งบประมาณเกินไม่เกินนะคะมีประสิทธิภาพหรือเปล่านะคะ"
    },
    {
      "message_id": 491,
      "agent_id": 13,
      "delay": 0.236,
      "speech_duration": 0.164,
      "transcribe_duration": 0.236,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 492,
      "agent_id": 13,
      "delay": 5.527,
      "speech_duration": 5.476,
      "transcribe_duration": 5.527,
      "wpm": 167,
      "message": "พูดง่ายๆถ้ามองภาพง่ายๆ audit ก็จะเป็นเหมือนลักษณะเราซื้อบ้าน"
    },
    {
      "message_id": 493,
      "agent_id": 13,
      "delay": 0.416,
      "speech_duration": 0.42,
      "transcribe_duration": 0.416,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 494,
      "agent_id": 13,
      "delay": 3.18,
      "speech_duration": 3.172,
      "transcribe_duration": 3.18,
      "wpm": 161,
      "message": "มันก็จะมีกลุ่มบริษัทที่ตรวจรับงาน"
    },
    {
      "message_id": 495,
      "agent_id": 13,
      "delay": 0.48,
      "speech_duration": 0.42,
      "transcribe_duration": 0.48,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 496,
      "agent_id": 13,
      "delay": 4.877,
      "speech_duration": 4.836,
      "transcribe_duration": 4.877,
      "wpm": 140,
      "message": "ว่าบ้านของเราตรงตามสเปคใหม่นะคะน้ำไม่รั่วซึม"
    },
    {
      "message_id": 497,
      "agent_id": 13,
      "delay": 0.275,
      "speech_duration": 0.164,
      "transcribe_duration": 0.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 498,
      "agent_id": 13,
      "delay": 3.966,
      "speech_duration": 3.94,
      "transcribe_duration": 3.966,
      "wpm": 133,
      "message": "หลังคาโอเคไหมสายไฟเดินครบหรือเปล่า"
    },
    {
      "message_id": 499,
      "agent_id": 13,
      "delay": 6.764,
      "speech_duration": 6.692,
      "transcribe_duration": 6.764,
      "wpm": 155,
      "message": "audit ก็จะเป็นลักษณะเดียวกันแต่เป็นออดิทในลักษณะกระบวนการว่าเราทำงาน"
    },
    {
      "message_id": 500,
      "agent_id": 13,
      "delay": 9.829,
      "speech_duration": 9.7,
      "transcribe_duration": 9.829,
      "wpm": 184,
      "message": "ตามที่หน้าที่ของแต่ละบุคคลหรือเปล่าทำงานแล้วเกิดประสิทธิภาพหรือเปล่าพวก audit เหล่านี้ก็จะมาตรวจนะคะรวมถึง audit Guide"
    },
    {
      "message_id": 501,
      "agent_id": 13,
      "delay": 0.246,
      "speech_duration": 0.228,
      "transcribe_duration": 0.246,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 502,
      "agent_id": 13,
      "delay": 1.844,
      "speech_duration": 1.828,
      "transcribe_duration": 1.844,
      "wpm": 131,
      "message": "ไซด์ไลน์คืออะไร"
    },
    {
      "message_id": 503,
      "agent_id": 13,
      "delay": 1.845,
      "speech_duration": 1.828,
      "transcribe_duration": 1.845,
      "wpm": 115,
      "message": "ก็คือแนะนำว่า"
    },
    {
      "message_id": 504,
      "agent_id": 13,
      "delay": 0.263,
      "speech_duration": 0.164,
      "transcribe_duration": 0.263,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 505,
      "agent_id": 13,
      "delay": 4.298,
      "speech_duration": 4.26,
      "transcribe_duration": 4.298,
      "wpm": 134,
      "message": "เราควรจะทำตามข้อกำหนด 1 2 3 4 5 นี้นะ"
    },
    {
      "message_id": 506,
      "agent_id": 13,
      "delay": 3.001,
      "speech_duration": 2.98,
      "transcribe_duration": 3.001,
      "wpm": 161,
      "message": "ถ้าทำแล้วคุณก็จะประสบความสำเร็จ"
    },
    {
      "message_id": 507,
      "agent_id": 13,
      "delay": 0.262,
      "speech_duration": 0.164,
      "transcribe_duration": 0.262,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 508,
      "agent_id": 13,
      "delay": 3.211,
      "speech_duration": 3.172,
      "transcribe_duration": 3.211,
      "wpm": 132,
      "message": "ในการทำงานของคุณนั่นเองนะคะ"
    },
    {
      "message_id": 509,
      "agent_id": 13,
      "delay": 0.239,
      "speech_duration": 0.164,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 510,
      "agent_id": 13,
      "delay": 0.237,
      "speech_duration": 0.164,
      "transcribe_duration": 0.237,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 511,
      "agent_id": 13,
      "delay": 5.844,
      "speech_duration": 5.796,
      "transcribe_duration": 5.844,
      "wpm": 192,
      "message": "มันก็จะเป็นเหมือนเป็นคำแนะนำว่าถ้าคุณทำอย่างนี้อย่างนี้เสร็จผลลัพธ์จะเกิด"
    },
    {
      "message_id": 512,
      "agent_id": 13,
      "delay": 1.985,
      "speech_duration": 1.956,
      "transcribe_duration": 1.985,
      "wpm": 138,
      "message": "ฝนดีขึ้นมานั่นเอง"
    },
    {
      "message_id": 513,
      "agent_id": 13,
      "delay": 0.253,
      "speech_duration": 0.164,
      "transcribe_duration": 0.253,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 514,
      "agent_id": 13,
      "delay": 0.479,
      "speech_duration": 0.484,
      "transcribe_duration": 0.479,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 515,
      "agent_id": 13,
      "delay": 0.214,
      "speech_duration": 0.228,
      "transcribe_duration": 0.214,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 516,
      "agent_id": 13,
      "delay": 0.204,
      "speech_duration": 0.164,
      "transcribe_duration": 0.204,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 517,
      "agent_id": 13,
      "delay": 6.408,
      "speech_duration": 6.372,
      "transcribe_duration": 6.408,
      "wpm": 162,
      "message": "กระบวนการทางสารสนเทศของเราก็จะตรงไปตามวัตถุประสงค์ของกิจกรรมด้วยนะคะ"
    },
    {
      "message_id": 518,
      "agent_id": 13,
      "delay": 0.239,
      "speech_duration": 0.164,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 519,
      "agent_id": 13,
      "delay": 0.243,
      "speech_duration": 0.228,
      "transcribe_duration": 0.243,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 520,
      "agent_id": 13,
      "delay": 0.264,
      "speech_duration": 0.228,
      "transcribe_duration": 0.264,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 521,
      "agent_id": 13,
      "delay": 5.144,
      "speech_duration": 5.092,
      "transcribe_duration": 5.144,
      "wpm": 177,
      "message": "วัตถุประสงค์ของหน่วยงานขององค์กรก็ใหญ่บ่อยแบ่งย่อยออกมานะคะ"
    },
    {
      "message_id": 522,
      "agent_id": 13,
      "delay": 11.5,
      "speech_duration": 11.428,
      "transcribe_duration": 11.5,
      "wpm": 152,
      "message": "เสร็จแล้วอย่างที่บอกไปกระบวนการเทคโนโลยีสารสนเทศเราจะตรวจจับและตรวจวัดอย่างไรอย่างที่บอกไปเรามีค่า KPI เคจีไอไปแล้ว"
    },
    {
      "message_id": 523,
      "agent_id": 13,
      "delay": 4.892,
      "speech_duration": 4.836,
      "transcribe_duration": 4.892,
      "wpm": 183,
      "message": "แล้วก็ automatic Model แล้วก็เครื่องมือที่มาตรวจจับนั่นเอง"
    },
    {
      "message_id": 524,
      "agent_id": 13,
      "delay": 1.663,
      "speech_duration": 1.636,
      "transcribe_duration": 1.663,
      "wpm": 110,
      "message": "ว่าทำไปแล้ว"
    },
    {
      "message_id": 525,
      "agent_id": 13,
      "delay": 0.418,
      "speech_duration": 0.42,
      "transcribe_duration": 0.418,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 526,
      "agent_id": 13,
      "delay": 2.953,
      "speech_duration": 2.916,
      "transcribe_duration": 2.953,
      "wpm": 175,
      "message": "เกิดประสิทธิภาพเกิดประสิทธิผลนะคะ"
    },
    {
      "message_id": 527,
      "agent_id": 13,
      "delay": 0.436,
      "speech_duration": 0.42,
      "transcribe_duration": 0.436,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 528,
      "agent_id": 13,
      "delay": 8.095,
      "speech_duration": 7.972,
      "transcribe_duration": 8.095,
      "wpm": 201,
      "message": "จะได้ผลลัพธ์ที่ดีขององค์กรหรือหน่วยงานอย่างไรถ้าไม่มีเครื่องมือมาตรวจจับเราก็ไม่สามารถรู้ได้ว่าเราทำไปแล้ว"
    },
    {
      "message_id": 529,
      "agent_id": 13,
      "delay": 4.541,
      "speech_duration": 4.516,
      "transcribe_duration": 4.541,
      "wpm": 179,
      "message": "หน่วยงานของเราโอเคไหมประสบความสำเร็จจริงหรือเปล่านะคะ"
    },
    {
      "message_id": 530,
      "agent_id": 13,
      "delay": 4.233,
      "speech_duration": 4.196,
      "transcribe_duration": 4.233,
      "wpm": 154,
      "message": "หรือแค่คาดการณ์นะคะเห็นว่าแนวโน้มมันดีขึ้น"
    },
    {
      "message_id": 531,
      "agent_id": 13,
      "delay": 3.057,
      "speech_duration": 3.044,
      "transcribe_duration": 3.057,
      "wpm": 182,
      "message": "หรือว่าลองเปรียบเทียบสัดส่วนแล้วนะคะ"
    },
    {
      "message_id": 532,
      "agent_id": 13,
      "delay": 5.14,
      "speech_duration": 5.092,
      "transcribe_duration": 5.14,
      "wpm": 174,
      "message": "ภายในหน่วยงานหรือว่าองค์กรของเราอาจจะไม่ดีขึ้นเองก็ได้นะคะ"
    },
    {
      "message_id": 533,
      "agent_id": 13,
      "delay": 3.003,
      "speech_duration": 2.98,
      "transcribe_duration": 3.003,
      "wpm": 181,
      "message": "อันนี้ก็จะเป็นลักษณะการประยุกต์นะคะ"
    },
    {
      "message_id": 534,
      "agent_id": 13,
      "delay": 2.419,
      "speech_duration": 2.404,
      "transcribe_duration": 2.419,
      "wpm": 156,
      "message": "เข้ามาใช้กับธุรกิจของเรา"
    },
    {
      "message_id": 535,
      "agent_id": 13,
      "delay": 0.253,
      "speech_duration": 0.228,
      "transcribe_duration": 0.253,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 536,
      "agent_id": 13,
      "delay": 4.663,
      "speech_duration": 4.644,
      "transcribe_duration": 4.663,
      "wpm": 90,
      "message": "โดยตัวกรอบแนวคิดนั่นเองนะคะ"
    },
    {
      "message_id": 537,
      "agent_id": 13,
      "delay": 0.243,
      "speech_duration": 0.164,
      "transcribe_duration": 0.243,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 538,
      "agent_id": 13,
      "delay": 0.228,
      "speech_duration": 0.164,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 539,
      "agent_id": 13,
      "delay": 0.26,
      "speech_duration": 0.164,
      "transcribe_duration": 0.26,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 540,
      "agent_id": 13,
      "delay": 0.565,
      "speech_duration": 0.548,
      "transcribe_duration": 0.565,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 541,
      "agent_id": 13,
      "delay": 3.315,
      "speech_duration": 3.3,
      "transcribe_duration": 3.315,
      "wpm": 141,
      "message": "อันนี้ก็จะเป็นลักษณะนะคะพูดถึง"
    },
    {
      "message_id": 542,
      "agent_id": 13,
      "delay": 0.558,
      "speech_duration": 0.548,
      "transcribe_duration": 0.558,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 543,
      "agent_id": 13,
      "delay": 7.704,
      "speech_duration": 7.652,
      "transcribe_duration": 7.704,
      "wpm": 143,
      "message": "ประวัติ covit-19 คะอาจจะอ้างอิงมาจากรูปเมื่อกี้แล้วก็อธิบายเพิ่มเติมนะคะ"
    },
    {
      "message_id": 544,
      "agent_id": 13,
      "delay": 0.282,
      "speech_duration": 0.164,
      "transcribe_duration": 0.282,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 545,
      "agent_id": 13,
      "delay": 5.41,
      "speech_duration": 5.348,
      "transcribe_duration": 5.41,
      "wpm": 126,
      "message": "ว่าตัวล่ะสิทำให้เกิดความเชื่อมโยงนั่นเองนะคะ"
    },
    {
      "message_id": 546,
      "agent_id": 13,
      "delay": 0.231,
      "speech_duration": 0.164,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 547,
      "agent_id": 13,
      "delay": 7.395,
      "speech_duration": 7.332,
      "transcribe_duration": 7.395,
      "wpm": 164,
      "message": "ได้เห็นถึงความสามารถในการจัดกลุ่มในหน่วยงานในองค์กรนะคะว่ามันมีปัจจัยทางด้านไหน"
    },
    {
      "message_id": 548,
      "agent_id": 13,
      "delay": 5.063,
      "speech_duration": 5.028,
      "transcribe_duration": 5.063,
      "wpm": 143,
      "message": "เป็นสารสนเทศนะคะแล้วก็มีเป้าหมายแน่นอนที่จะเป็น"
    },
    {
      "message_id": 549,
      "agent_id": 13,
      "delay": 0.271,
      "speech_duration": 0.228,
      "transcribe_duration": 0.271,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 550,
      "agent_id": 13,
      "delay": 1.91,
      "speech_duration": 1.892,
      "transcribe_duration": 1.91,
      "wpm": 151,
      "message": "จุดประสงค์หลักนะคะ"
    },
    {
      "message_id": 551,
      "agent_id": 13,
      "delay": 2.884,
      "speech_duration": 2.852,
      "transcribe_duration": 2.884,
      "wpm": 174,
      "message": "ภายในองค์กรหรือว่าหน่วยงานของเรา"
    },
    {
      "message_id": 552,
      "agent_id": 13,
      "delay": 0.259,
      "speech_duration": 0.164,
      "transcribe_duration": 0.259,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 553,
      "agent_id": 13,
      "delay": 0.619,
      "speech_duration": 0.612,
      "transcribe_duration": 0.619,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 554,
      "agent_id": 13,
      "delay": 6.791,
      "speech_duration": 6.756,
      "transcribe_duration": 6.791,
      "wpm": 175,
      "message": "มีตัวเรื่องไหนที่เข้ามาช่วยผลักดันแล้วก็กำกับดูแลนะคะเกี่ยวกับผลลัพธ์ทางธุรกิจ"
    },
    {
      "message_id": 555,
      "agent_id": 13,
      "delay": 0.351,
      "speech_duration": 0.356,
      "transcribe_duration": 0.351,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 556,
      "agent_id": 13,
      "delay": 0.519,
      "speech_duration": 0.356,
      "transcribe_duration": 0.519,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 557,
      "agent_id": 13,
      "delay": 2.611,
      "speech_duration": 2.596,
      "transcribe_duration": 2.611,
      "wpm": 162,
      "message": "อันไหนที่เข้ามาสนับสนุนนะคะ"
    },
    {
      "message_id": 558,
      "agent_id": 13,
      "delay": 2.417,
      "speech_duration": 2.404,
      "transcribe_duration": 2.417,
      "wpm": 162,
      "message": "ทำให้เกิดผลลัพธ์ที่ดีขึ้น"
    },
    {
      "message_id": 559,
      "agent_id": 13,
      "delay": 3.129,
      "speech_duration": 3.108,
      "transcribe_duration": 3.129,
      "wpm": 150,
      "message": "จะมีแรงจูงใจที่เพิ่มมากขึ้นไหม"
    },
    {
      "message_id": 560,
      "agent_id": 13,
      "delay": 2.62,
      "speech_duration": 2.596,
      "transcribe_duration": 2.62,
      "wpm": 162,
      "message": "มีเงินสนับสนุนหรือเปล่านะคะ"
    },
    {
      "message_id": 561,
      "agent_id": 13,
      "delay": 2.541,
      "speech_duration": 2.532,
      "transcribe_duration": 2.541,
      "wpm": 195,
      "message": "อันนี้ก็จะเป็นสิ่งที่เข้ามาเสริม"
    },
    {
      "message_id": 562,
      "agent_id": 13,
      "delay": 0.426,
      "speech_duration": 0.42,
      "transcribe_duration": 0.426,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 563,
      "agent_id": 13,
      "delay": 3.115,
      "speech_duration": 3.108,
      "transcribe_duration": 3.115,
      "wpm": 130,
      "message": "กระบวนการเทคโนโลยีสารสนเทศ"
    },
    {
      "message_id": 564,
      "agent_id": 13,
      "delay": 0.251,
      "speech_duration": 0.164,
      "transcribe_duration": 0.251,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 565,
      "agent_id": 13,
      "delay": 0.62,
      "speech_duration": 0.612,
      "transcribe_duration": 0.62,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 566,
      "agent_id": 13,
      "delay": 3.223,
      "speech_duration": 3.172,
      "transcribe_duration": 3.223,
      "wpm": 142,
      "message": "พระชัยนะคะทรัพยากรทั้ง 4 ด้าน"
    },
    {
      "message_id": 567,
      "agent_id": 13,
      "delay": 2.084,
      "speech_duration": 2.084,
      "transcribe_duration": 2.084,
      "wpm": 180,
      "message": "อาจจะเป็นโปรแกรมประยุกต์"
    },
    {
      "message_id": 568,
      "agent_id": 13,
      "delay": 5.507,
      "speech_duration": 5.476,
      "transcribe_duration": 5.507,
      "wpm": 121,
      "message": "ข้อมูลสารสนเทศโครงสร้างพื้นฐานและตัวผลักดัน"
    },
    {
      "message_id": 569,
      "agent_id": 13,
      "delay": 0.364,
      "speech_duration": 0.356,
      "transcribe_duration": 0.364,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 570,
      "agent_id": 13,
      "delay": 2.103,
      "speech_duration": 2.084,
      "transcribe_duration": 2.103,
      "wpm": 166,
      "message": "ที่ทำให้เกิดงานนั่นเอง"
    },
    {
      "message_id": 571,
      "agent_id": 13,
      "delay": 0.269,
      "speech_duration": 0.228,
      "transcribe_duration": 0.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 572,
      "agent_id": 13,
      "delay": 0.214,
      "speech_duration": 0.164,
      "transcribe_duration": 0.214,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 573,
      "agent_id": 13,
      "delay": 0.199,
      "speech_duration": 0.164,
      "transcribe_duration": 0.199,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 574,
      "agent_id": 13,
      "delay": 0.276,
      "speech_duration": 0.228,
      "transcribe_duration": 0.276,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 575,
      "agent_id": 13,
      "delay": 0.424,
      "speech_duration": 0.42,
      "transcribe_duration": 0.424,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 576,
      "agent_id": 13,
      "delay": 9.056,
      "speech_duration": 8.996,
      "transcribe_duration": 9.056,
      "wpm": 148,
      "message": "ซึ่งเป็นสิ่งที่ทำอยู่แล้วในกระบวนการของบุคคลที่ใช้เทคโนโลยีสารสนเทศแล้วก็มีตัวเครื่องมือ"
    },
    {
      "message_id": 577,
      "agent_id": 13,
      "delay": 0.233,
      "speech_duration": 0.228,
      "transcribe_duration": 0.233,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 578,
      "agent_id": 13,
      "delay": 5.893,
      "speech_duration": 5.796,
      "transcribe_duration": 5.893,
      "wpm": 160,
      "message": "KPI อย่างที่บอกไปผลลัพธ์ที่เราเกิดนี่จะประสบความสำเร็จอย่างไร"
    },
    {
      "message_id": 579,
      "agent_id": 13,
      "delay": 0.434,
      "speech_duration": 0.42,
      "transcribe_duration": 0.434,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 580,
      "agent_id": 13,
      "delay": 1.714,
      "speech_duration": 1.7,
      "transcribe_duration": 1.714,
      "wpm": 141,
      "message": "จะเป็นตัวชี้วัด"
    },
    {
      "message_id": 581,
      "agent_id": 13,
      "delay": 0.256,
      "speech_duration": 0.164,
      "transcribe_duration": 0.256,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 582,
      "agent_id": 13,
      "delay": 0.243,
      "speech_duration": 0.164,
      "transcribe_duration": 0.243,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 583,
      "agent_id": 13,
      "delay": 0.375,
      "speech_duration": 0.356,
      "transcribe_duration": 0.375,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 584,
      "agent_id": 13,
      "delay": 0.22,
      "speech_duration": 0.228,
      "transcribe_duration": 0.22,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 585,
      "agent_id": 13,
      "delay": 0.23,
      "speech_duration": 0.228,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 586,
      "agent_id": 13,
      "delay": 0.498,
      "speech_duration": 0.484,
      "transcribe_duration": 0.498,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 587,
      "agent_id": 13,
      "delay": 0.375,
      "speech_duration": 0.356,
      "transcribe_duration": 0.375,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 588,
      "agent_id": 13,
      "delay": 3.609,
      "speech_duration": 3.3,
      "transcribe_duration": 3.609,
      "wpm": 132,
      "message": "คราวนี้เดี๋ยวเราจะมาดูภาพรวม"
    },
    {
      "message_id": 589,
      "agent_id": 13,
      "delay": 0.217,
      "speech_duration": 0.164,
      "transcribe_duration": 0.217,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 590,
      "agent_id": 13,
      "delay": 0.244,
      "speech_duration": 0.228,
      "transcribe_duration": 0.244,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 591,
      "agent_id": 13,
      "delay": 0.248,
      "speech_duration": 0.164,
      "transcribe_duration": 0.248,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 592,
      "agent_id": 13,
      "delay": 1.912,
      "speech_duration": 1.892,
      "transcribe_duration": 1.912,
      "wpm": 127,
      "message": "ลองง่ายๆเลยนะคะ"
    },
    {
      "message_id": 593,
      "agent_id": 13,
      "delay": 0.211,
      "speech_duration": 0.164,
      "transcribe_duration": 0.211,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 594,
      "agent_id": 13,
      "delay": 0.225,
      "speech_duration": 0.164,
      "transcribe_duration": 0.225,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 595,
      "agent_id": 13,
      "delay": 0.219,
      "speech_duration": 0.228,
      "transcribe_duration": 0.219,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 596,
      "agent_id": 13,
      "delay": 0.366,
      "speech_duration": 0.356,
      "transcribe_duration": 0.366,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 597,
      "agent_id": 13,
      "delay": 5.457,
      "speech_duration": 5.412,
      "transcribe_duration": 5.457,
      "wpm": 147,
      "message": "ถ้ามองจากทั้งหมดขององค์กรก็จะเป็นเป้าประสงค์เป้าหมาย"
    },
    {
      "message_id": 598,
      "agent_id": 13,
      "delay": 2.094,
      "speech_duration": 2.084,
      "transcribe_duration": 2.094,
      "wpm": 115,
      "message": "ของธุรกิจของเรา"
    },
    {
      "message_id": 599,
      "agent_id": 13,
      "delay": 0.218,
      "speech_duration": 0.164,
      "transcribe_duration": 0.218,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 600,
      "agent_id": 13,
      "delay": 0.393,
      "speech_duration": 0.164,
      "transcribe_duration": 0.393,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 601,
      "agent_id": 13,
      "delay": 2.762,
      "speech_duration": 2.724,
      "transcribe_duration": 2.762,
      "wpm": 143,
      "message": "Business Go ข้างบนเลยนะคะ"
    },
    {
      "message_id": 602,
      "agent_id": 13,
      "delay": 0.271,
      "speech_duration": 0.228,
      "transcribe_duration": 0.271,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 603,
      "agent_id": 13,
      "delay": 0.682,
      "speech_duration": 0.676,
      "transcribe_duration": 0.682,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 604,
      "agent_id": 13,
      "delay": 5.451,
      "speech_duration": 5.412,
      "transcribe_duration": 5.451,
      "wpm": 147,
      "message": "เป้าหมายของธุรกิจแน่นอนต้องอยู่ภายใต้กฎหมายของรัฐบาล"
    },
    {
      "message_id": 605,
      "agent_id": 13,
      "delay": 0.48,
      "speech_duration": 0.484,
      "transcribe_duration": 0.48,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 606,
      "agent_id": 13,
      "delay": 5.583,
      "speech_duration": 5.54,
      "transcribe_duration": 5.583,
      "wpm": 165,
      "message": "บอกว่าแนนไดรเวอร์นั่นเองการสนับสนุนของรัฐบาลต่างๆที่เกิดขึ้น"
    },
    {
      "message_id": 607,
      "agent_id": 13,
      "delay": 0.282,
      "speech_duration": 0.164,
      "transcribe_duration": 0.282,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 608,
      "agent_id": 13,
      "delay": 0.262,
      "speech_duration": 0.164,
      "transcribe_duration": 0.262,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 609,
      "agent_id": 13,
      "delay": 0.254,
      "speech_duration": 0.164,
      "transcribe_duration": 0.254,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 610,
      "agent_id": 13,
      "delay": 15.327,
      "speech_duration": 15.14,
      "transcribe_duration": 15.327,
      "wpm": 151,
      "message": "เราจะให้มี Business กดตรงนี้นะคะเราก็จะต้องมาเริ่มตรงเทคโนโลยีสารสนเทศวัตถุประสงค์นะคะที่มันไปขับเคลื่อนหรือว่าสอดคล้องไปด้วยกันมีเป้าหมายที่ตรงกันนะคะ"
    },
    {
      "message_id": 611,
      "agent_id": 13,
      "delay": 7.241,
      "speech_duration": 7.204,
      "transcribe_duration": 7.241,
      "wpm": 160,
      "message": "เมื่อเรามีเป้าหมายของเทคโนโลยีสารสนเทศที่เหมือนกันแล้วมันก็จะผลักดันอะไรบ้าง"
    },
    {
      "message_id": 612,
      "agent_id": 13,
      "delay": 3.703,
      "speech_duration": 3.684,
      "transcribe_duration": 3.703,
      "wpm": 122,
      "message": "เริ่มจากกระบวนการทำงานของแผนก"
    },
    {
      "message_id": 613,
      "agent_id": 13,
      "delay": 3.811,
      "speech_duration": 3.492,
      "transcribe_duration": 3.811,
      "wpm": 146,
      "message": "หรือหน่วยงานสารสนเทศของเรานั่นเอง"
    },
    {
      "message_id": 614,
      "agent_id": 13,
      "delay": 0.235,
      "speech_duration": 0.164,
      "transcribe_duration": 0.235,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 615,
      "agent_id": 13,
      "delay": 0.351,
      "speech_duration": 0.356,
      "transcribe_duration": 0.351,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 616,
      "agent_id": 13,
      "delay": 8.982,
      "speech_duration": 8.868,
      "transcribe_duration": 8.982,
      "wpm": 139,
      "message": "มีตัวเทคโนโลยีสารสนเทศโปรเซสขึ้นมากระบวนการซึ่งที่พูดไปแล้วมันจะมีอะไรบ้างบุคลากร"
    },
    {
      "message_id": 617,
      "agent_id": 13,
      "delay": 1.461,
      "speech_duration": 1.444,
      "transcribe_duration": 1.461,
      "wpm": 83,
      "message": "อุปกรณ์"
    },
    {
      "message_id": 618,
      "agent_id": 13,
      "delay": 1.841,
      "speech_duration": 1.828,
      "transcribe_duration": 1.841,
      "wpm": 123,
      "message": "infrastructure"
    },
    {
      "message_id": 619,
      "agent_id": 13,
      "delay": 0.245,
      "speech_duration": 0.164,
      "transcribe_duration": 0.245,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 620,
      "agent_id": 13,
      "delay": 2.163,
      "speech_duration": 2.148,
      "transcribe_duration": 2.163,
      "wpm": 98,
      "message": "ข้อมูลข่าวสาร"
    },
    {
      "message_id": 621,
      "agent_id": 13,
      "delay": 0.277,
      "speech_duration": 0.164,
      "transcribe_duration": 0.277,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 622,
      "agent_id": 13,
      "delay": 2.033,
      "speech_duration": 2.02,
      "transcribe_duration": 2.033,
      "wpm": 163,
      "message": "แล้วก็ตัว Application"
    },
    {
      "message_id": 623,
      "agent_id": 13,
      "delay": 2.633,
      "speech_duration": 2.596,
      "transcribe_duration": 2.633,
      "wpm": 162,
      "message": "ก็คือตั๋วเข้ามาสนับสนุนนะคะ"
    },
    {
      "message_id": 624,
      "agent_id": 13,
      "delay": 0.228,
      "speech_duration": 0.228,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 625,
      "agent_id": 13,
      "delay": 0.283,
      "speech_duration": 0.228,
      "transcribe_duration": 0.283,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 626,
      "agent_id": 13,
      "delay": 5.512,
      "speech_duration": 5.476,
      "transcribe_duration": 5.512,
      "wpm": 137,
      "message": "เป็นตัวทรัพยากรที่อยู่ภายในระบบสารสนเทศของเรานะคะ"
    },
    {
      "message_id": 627,
      "agent_id": 13,
      "delay": 0.221,
      "speech_duration": 0.164,
      "transcribe_duration": 0.221,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 628,
      "agent_id": 13,
      "delay": 1.009,
      "speech_duration": 0.996,
      "transcribe_duration": 1.009,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 629,
      "agent_id": 13,
      "delay": 0.953,
      "speech_duration": 0.932,
      "transcribe_duration": 0.953,
      "wpm": 113,
      "message": "แล้วก็"
    },
    {
      "message_id": 630,
      "agent_id": 13,
      "delay": 4.298,
      "speech_duration": 4.26,
      "transcribe_duration": 4.298,
      "wpm": 165,
      "message": "จะเกิดเป็น Business เอาคำก็คือผลลัพธ์ที่เราได้"
    },
    {
      "message_id": 631,
      "agent_id": 13,
      "delay": 5.942,
      "speech_duration": 5.86,
      "transcribe_duration": 5.942,
      "wpm": 138,
      "message": "กำลังพัฒนาซอฟต์แวร์ออกมาแล้วให้แผนกสินเชื่อแผนกการขาย"
    },
    {
      "message_id": 632,
      "agent_id": 13,
      "delay": 0.355,
      "speech_duration": 0.356,
      "transcribe_duration": 0.355,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 633,
      "agent_id": 13,
      "delay": 2.294,
      "speech_duration": 2.276,
      "transcribe_duration": 2.294,
      "wpm": 165,
      "message": "หรือการให้บริการ support"
    },
    {
      "message_id": 634,
      "agent_id": 13,
      "delay": 3.573,
      "speech_duration": 3.556,
      "transcribe_duration": 3.573,
      "wpm": 139,
      "message": "ดูแลการใช้งานหรือให้บริการลูกค้า"
    },
    {
      "message_id": 635,
      "agent_id": 13,
      "delay": 2.48,
      "speech_duration": 2.468,
      "transcribe_duration": 2.48,
      "wpm": 140,
      "message": "ก็แล้วแต่กระบวนการนะคะ"
    },
    {
      "message_id": 636,
      "agent_id": 13,
      "delay": 1.2,
      "speech_duration": 1.188,
      "transcribe_duration": 1.2,
      "wpm": 152,
      "message": "แต่ละธุรกิจ"
    },
    {
      "message_id": 637,
      "agent_id": 13,
      "delay": 3.319,
      "speech_duration": 3.3,
      "transcribe_duration": 3.319,
      "wpm": 155,
      "message": "แต่ละองค์กรด้วยว่าเป็นอย่างไรนะคะ"
    },
    {
      "message_id": 638,
      "agent_id": 13,
      "delay": 8.716,
      "speech_duration": 8.676,
      "transcribe_duration": 8.716,
      "wpm": 147,
      "message": "อันนี้ก็คือสามารถที่จะเอามาพูดถึงกระบวนการทำงานเทคโนโลยีสารสนเทศและเป้าหมายของธุรกิจ"
    },
    {
      "message_id": 639,
      "agent_id": 13,
      "delay": 0.366,
      "speech_duration": 0.356,
      "transcribe_duration": 0.366,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 640,
      "agent_id": 13,
      "delay": 4.021,
      "speech_duration": 4.004,
      "transcribe_duration": 4.021,
      "wpm": 56,
      "message": "รวมถึงการทำ co"
    },
    {
      "message_id": 641,
      "agent_id": 13,
      "delay": 3.898,
      "speech_duration": 3.876,
      "transcribe_duration": 3.898,
      "wpm": 151,
      "message": "ซึ่งเป็นกรอบในการทำงานเอามาอ้างนั่นเอง"
    },
    {
      "message_id": 642,
      "agent_id": 13,
      "delay": 2.035,
      "speech_duration": 2.02,
      "transcribe_duration": 2.035,
      "wpm": 126,
      "message": "อย่างที่บอกไปพวก"
    },
    {
      "message_id": 643,
      "agent_id": 13,
      "delay": 0.275,
      "speech_duration": 0.164,
      "transcribe_duration": 0.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 644,
      "agent_id": 13,
      "delay": 0.218,
      "speech_duration": 0.164,
      "transcribe_duration": 0.218,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 645,
      "agent_id": 13,
      "delay": 0.253,
      "speech_duration": 0.228,
      "transcribe_duration": 0.253,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 646,
      "agent_id": 13,
      "delay": 7.2,
      "speech_duration": 7.14,
      "transcribe_duration": 7.2,
      "wpm": 151,
      "message": "ผลลัพธ์จากการใช้งานเทคโนโลยีสารสนเทศเราจะรู้ได้อย่างไรเราให้บริการดีไหม"
    },
    {
      "message_id": 647,
      "agent_id": 13,
      "delay": 2.034,
      "speech_duration": 2.02,
      "transcribe_duration": 2.034,
      "wpm": 126,
      "message": "ซอฟต์แวร์ที่ทำไป"
    },
    {
      "message_id": 648,
      "agent_id": 13,
      "delay": 2.762,
      "speech_duration": 2.724,
      "transcribe_duration": 2.762,
      "wpm": 182,
      "message": "ตรงความต้องการของลูกค้าหรือเปล่า"
    },
    {
      "message_id": 649,
      "agent_id": 13,
      "delay": 0.269,
      "speech_duration": 0.164,
      "transcribe_duration": 0.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 650,
      "agent_id": 13,
      "delay": 0.516,
      "speech_duration": 0.484,
      "transcribe_duration": 0.516,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 651,
      "agent_id": 13,
      "delay": 0.272,
      "speech_duration": 0.164,
      "transcribe_duration": 0.272,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 652,
      "agent_id": 13,
      "delay": 6.805,
      "speech_duration": 6.756,
      "transcribe_duration": 6.805,
      "wpm": 135,
      "message": "อันนี้ก็จะเป็นค่า KPI ที่นำมาจับนั่นเองนะคะว่าให้บริการดีไหม"
    },
    {
      "message_id": 653,
      "agent_id": 13,
      "delay": 0.239,
      "speech_duration": 0.164,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 654,
      "agent_id": 13,
      "delay": 0.347,
      "speech_duration": 0.356,
      "transcribe_duration": 0.347,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 655,
      "agent_id": 13,
      "delay": 0.501,
      "speech_duration": 0.484,
      "transcribe_duration": 0.501,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 656,
      "agent_id": 13,
      "delay": 5.847,
      "speech_duration": 5.796,
      "transcribe_duration": 5.847,
      "wpm": 153,
      "message": "ขอร้องไปร้องขอไปว่าต้องการใช้งานตอนนี้อีก 3 วันค่อยมาทำให้"
    },
    {
      "message_id": 657,
      "agent_id": 13,
      "delay": 0.29,
      "speech_duration": 0.292,
      "transcribe_duration": 0.29,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 658,
      "agent_id": 13,
      "delay": 0.517,
      "speech_duration": 0.484,
      "transcribe_duration": 0.517,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 659,
      "agent_id": 13,
      "delay": 7.672,
      "speech_duration": 7.588,
      "transcribe_duration": 7.672,
      "wpm": 186,
      "message": "หรือผลิตซอฟแวร์แล้วตรงความต้องการของลูกค้าหรือเปล่า 100 เปอร์เซ็นต์ไหมหรือ 99 เปอร์เซ็นต์นะคะ"
    },
    {
      "message_id": 660,
      "agent_id": 13,
      "delay": 3.588,
      "speech_duration": 3.556,
      "transcribe_duration": 3.588,
      "wpm": 181,
      "message": "มันก็จะมีตัวเครื่องมือมาตรวจจับนั่นเองนะคะ"
    },
    {
      "message_id": 661,
      "agent_id": 13,
      "delay": 0.257,
      "speech_duration": 0.228,
      "transcribe_duration": 0.257,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 662,
      "agent_id": 13,
      "delay": 0.226,
      "speech_duration": 0.228,
      "transcribe_duration": 0.226,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 663,
      "agent_id": 13,
      "delay": 0.268,
      "speech_duration": 0.164,
      "transcribe_duration": 0.268,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 664,
      "agent_id": 13,
      "delay": 0.243,
      "speech_duration": 0.228,
      "transcribe_duration": 0.243,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 665,
      "agent_id": 13,
      "delay": 0.235,
      "speech_duration": 0.228,
      "transcribe_duration": 0.235,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 666,
      "agent_id": 13,
      "delay": 0.365,
      "speech_duration": 0.356,
      "transcribe_duration": 0.365,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 667,
      "agent_id": 13,
      "delay": 0.207,
      "speech_duration": 0.164,
      "transcribe_duration": 0.207,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 668,
      "agent_id": 13,
      "delay": 0.261,
      "speech_duration": 0.164,
      "transcribe_duration": 0.261,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 669,
      "agent_id": 13,
      "delay": 0.618,
      "speech_duration": 0.612,
      "transcribe_duration": 0.618,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 670,
      "agent_id": 13,
      "delay": 5.508,
      "speech_duration": 5.476,
      "transcribe_duration": 5.508,
      "wpm": 93,
      "message": "จากแนวความคิดของตัวกรอบ c o b i t"
    },
    {
      "message_id": 671,
      "agent_id": 13,
      "delay": 4.425,
      "speech_duration": 4.388,
      "transcribe_duration": 4.425,
      "wpm": 164,
      "message": "เราก็จะเห็นความต้องการหลักๆของหน่วยงานขององค์กร"
    },
    {
      "message_id": 672,
      "agent_id": 13,
      "delay": 1.265,
      "speech_duration": 1.252,
      "transcribe_duration": 1.265,
      "wpm": 144,
      "message": "อยู่ 7 ด้าน"
    },
    {
      "message_id": 673,
      "agent_id": 13,
      "delay": 0.425,
      "speech_duration": 0.42,
      "transcribe_duration": 0.425,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 674,
      "agent_id": 13,
      "delay": 7.514,
      "speech_duration": 7.46,
      "transcribe_duration": 7.514,
      "wpm": 153,
      "message": "ซึ่งทุกหน่วยงานทุกองค์กรต้องการแน่นอนนะคะก็คือมีประสิทธิภาพมีประสิทธิผลนะคะ"
    },
    {
      "message_id": 675,
      "agent_id": 13,
      "delay": 5.252,
      "speech_duration": 5.22,
      "transcribe_duration": 5.252,
      "wpm": 175,
      "message": "ข้อมูลสามารถเก็บเป็นความลับหรือเปล่านะคะความสมบูรณ์ของข้อมูล"
    },
    {
      "message_id": 676,
      "agent_id": 13,
      "delay": 1.659,
      "speech_duration": 1.636,
      "transcribe_duration": 1.659,
      "wpm": 138,
      "message": "การพร้อมใช้งาน"
    },
    {
      "message_id": 677,
      "agent_id": 13,
      "delay": 8.39,
      "speech_duration": 8.292,
      "transcribe_duration": 8.39,
      "wpm": 161,
      "message": "ซื้ออุปกรณ์มาใช้ได้เลยไหมนะคะหรือ Request ไปมีพนักงานพร้อมให้บริการหรือเปล่าปฏิบัติตามกฎ"
    },
    {
      "message_id": 678,
      "agent_id": 13,
      "delay": 3.072,
      "speech_duration": 3.044,
      "transcribe_duration": 3.072,
      "wpm": 172,
      "message": "ตามเงื่อนไขที่กำหนดมาหรือเปล่านะคะ"
    },
    {
      "message_id": 679,
      "agent_id": 13,
      "delay": 0.282,
      "speech_duration": 0.292,
      "transcribe_duration": 0.282,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 680,
      "agent_id": 13,
      "delay": 0.212,
      "speech_duration": 0.164,
      "transcribe_duration": 0.212,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 681,
      "agent_id": 13,
      "delay": 1.709,
      "speech_duration": 1.7,
      "transcribe_duration": 1.709,
      "wpm": 159,
      "message": "มีความน่าเชื่อถือ"
    },
    {
      "message_id": 682,
      "agent_id": 13,
      "delay": 1.845,
      "speech_duration": 1.828,
      "transcribe_duration": 1.845,
      "wpm": 156,
      "message": "มากน้อยเพียงใดนะคะ"
    },
    {
      "message_id": 683,
      "agent_id": 13,
      "delay": 0.275,
      "speech_duration": 0.228,
      "transcribe_duration": 0.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 684,
      "agent_id": 13,
      "delay": 0.226,
      "speech_duration": 0.228,
      "transcribe_duration": 0.226,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 685,
      "agent_id": 13,
      "delay": 0.256,
      "speech_duration": 0.164,
      "transcribe_duration": 0.256,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 686,
      "agent_id": 13,
      "delay": 2.03,
      "speech_duration": 2.02,
      "transcribe_duration": 2.03,
      "wpm": 193,
      "message": "อันนี้เป็น basic อยู่แล้ว"
    },
    {
      "message_id": 687,
      "agent_id": 13,
      "delay": 0.228,
      "speech_duration": 0.228,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 688,
      "agent_id": 13,
      "delay": 4.85,
      "speech_duration": 4.836,
      "transcribe_duration": 4.85,
      "wpm": 167,
      "message": "สำหรับกระบวนการหรือว่าความต้องการของทุกๆธุรกิจนั่นเอง"
    },
    {
      "message_id": 689,
      "agent_id": 13,
      "delay": 0.211,
      "speech_duration": 0.164,
      "transcribe_duration": 0.211,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 690,
      "agent_id": 13,
      "delay": 0.26,
      "speech_duration": 0.164,
      "transcribe_duration": 0.26,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 691,
      "agent_id": 13,
      "delay": 0.253,
      "speech_duration": 0.164,
      "transcribe_duration": 0.253,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 692,
      "agent_id": 13,
      "delay": 0.204,
      "speech_duration": 0.164,
      "transcribe_duration": 0.204,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 693,
      "agent_id": 13,
      "delay": 4.723,
      "speech_duration": 4.708,
      "transcribe_duration": 4.723,
      "wpm": 124,
      "message": "ซึ่งกระบวนการเหล่านี้นะคะเราก็จะต้องดู"
    },
    {
      "message_id": 694,
      "agent_id": 13,
      "delay": 1.712,
      "speech_duration": 1.7,
      "transcribe_duration": 1.712,
      "wpm": 97,
      "message": "ขอบเขตนะคะ"
    },
    {
      "message_id": 695,
      "agent_id": 13,
      "delay": 0.222,
      "speech_duration": 0.228,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 696,
      "agent_id": 13,
      "delay": 0.29,
      "speech_duration": 0.292,
      "transcribe_duration": 0.29,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 697,
      "agent_id": 13,
      "delay": 0.265,
      "speech_duration": 0.164,
      "transcribe_duration": 0.265,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 698,
      "agent_id": 13,
      "delay": 5.635,
      "speech_duration": 5.604,
      "transcribe_duration": 5.635,
      "wpm": 128,
      "message": "ว่าสิ่งที่เราทำนี่อยู่ในขอบเขตของเราหรือไม่นะคะ"
    },
    {
      "message_id": 699,
      "agent_id": 13,
      "delay": 0.35,
      "speech_duration": 0.356,
      "transcribe_duration": 0.35,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 700,
      "agent_id": 13,
      "delay": 4.278,
      "speech_duration": 4.26,
      "transcribe_duration": 4.278,
      "wpm": 134,
      "message": "เกินขอบเขตไหมหรือไม่เกินขอบเขตนั้นเอง"
    },
    {
      "message_id": 701,
      "agent_id": 13,
      "delay": 3.835,
      "speech_duration": 3.812,
      "transcribe_duration": 3.835,
      "wpm": 157,
      "message": "ก็สามารถที่จะปฏิบัติแล้วก็ควบคุมได้นะคะ"
    },
    {
      "message_id": 702,
      "agent_id": 13,
      "delay": 4.94,
      "speech_duration": 4.9,
      "transcribe_duration": 4.94,
      "wpm": 168,
      "message": "อย่างที่บอกไปนะคะว่าเป็นความต้องการนะคะเกี่ยวกับธุรกิจ"
    },
    {
      "message_id": 703,
      "agent_id": 13,
      "delay": 0.692,
      "speech_duration": 0.676,
      "transcribe_duration": 0.692,
      "wpm": 111,
      "message": "นะคะ"
    },
    {
      "message_id": 704,
      "agent_id": 13,
      "delay": 0.612,
      "speech_duration": 0.612,
      "transcribe_duration": 0.612,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 705,
      "agent_id": 13,
      "delay": 3.7,
      "speech_duration": 3.684,
      "transcribe_duration": 3.7,
      "wpm": 163,
      "message": "อย่างที่ 7 อันประสิทธิภาพประสิทธิผลนะคะ"
    },
    {
      "message_id": 706,
      "agent_id": 13,
      "delay": 0.273,
      "speech_duration": 0.164,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 707,
      "agent_id": 13,
      "delay": 0.232,
      "speech_duration": 0.228,
      "transcribe_duration": 0.232,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 708,
      "agent_id": 13,
      "delay": 0.285,
      "speech_duration": 0.292,
      "transcribe_duration": 0.285,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 709,
      "agent_id": 13,
      "delay": 2.041,
      "speech_duration": 2.02,
      "transcribe_duration": 2.041,
      "wpm": 149,
      "message": "ความพร้อมใช้งานนะคะ"
    },
    {
      "message_id": 710,
      "agent_id": 13,
      "delay": 0.941,
      "speech_duration": 0.932,
      "transcribe_duration": 0.941,
      "wpm": 193,
      "message": "เป็นความลับ"
    },
    {
      "message_id": 711,
      "agent_id": 13,
      "delay": 0.262,
      "speech_duration": 0.164,
      "transcribe_duration": 0.262,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 712,
      "agent_id": 13,
      "delay": 2.558,
      "speech_duration": 2.532,
      "transcribe_duration": 2.558,
      "wpm": 166,
      "message": "สมบูรณ์แบบแล้วก็น่าเชื่อถือ"
    },
    {
      "message_id": 713,
      "agent_id": 13,
      "delay": 0.952,
      "speech_duration": 0.932,
      "transcribe_duration": 0.952,
      "wpm": 113,
      "message": "ตรงนี้"
    },
    {
      "message_id": 714,
      "agent_id": 13,
      "delay": 0.229,
      "speech_duration": 0.228,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 715,
      "agent_id": 13,
      "delay": 0.26,
      "speech_duration": 0.164,
      "transcribe_duration": 0.26,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 716,
      "agent_id": 13,
      "delay": 0.275,
      "speech_duration": 0.164,
      "transcribe_duration": 0.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 717,
      "agent_id": 13,
      "delay": 0.678,
      "speech_duration": 0.676,
      "transcribe_duration": 0.678,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 718,
      "agent_id": 13,
      "delay": 8.712,
      "speech_duration": 8.612,
      "transcribe_duration": 8.712,
      "wpm": 165,
      "message": "อันนี้ก็จะเป็นพวกทรัพยากรเกี่ยวกับสารสนเทศที่พูดไปแล้วเมื่อกี้ไม่ว่าจะเป็นบุคลากรนะคะโครงสร้าง"
    },
    {
      "message_id": 719,
      "agent_id": 13,
      "delay": 3.775,
      "speech_duration": 3.748,
      "transcribe_duration": 3.775,
      "wpm": 152,
      "message": "นะคะข้อมูลนะคะแล้วก็ Application นะคะ"
    },
    {
      "message_id": 720,
      "agent_id": 13,
      "delay": 2.033,
      "speech_duration": 2.02,
      "transcribe_duration": 2.033,
      "wpm": 178,
      "message": "แล้วก็ประโยชน์ต่างๆนะคะ"
    },
    {
      "message_id": 721,
      "agent_id": 13,
      "delay": 0.289,
      "speech_duration": 0.292,
      "transcribe_duration": 0.289,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 722,
      "agent_id": 13,
      "delay": 5.57,
      "speech_duration": 5.54,
      "transcribe_duration": 5.57,
      "wpm": 154,
      "message": "ซึ่งจะมีกระบวนการของเทคโนโลยีสารสนเทศเข้ามา support นะคะ"
    },
    {
      "message_id": 723,
      "agent_id": 13,
      "delay": 1.596,
      "speech_duration": 1.572,
      "transcribe_duration": 1.596,
      "wpm": 115,
      "message": "โดยเริ่มจาก"
    },
    {
      "message_id": 724,
      "agent_id": 13,
      "delay": 2.741,
      "speech_duration": 2.724,
      "transcribe_duration": 2.741,
      "wpm": 110,
      "message": "ประสงค์นะคะก็แบ่งมา"
    },
    {
      "message_id": 725,
      "agent_id": 13,
      "delay": 1.087,
      "speech_duration": 1.06,
      "transcribe_duration": 1.087,
      "wpm": 113,
      "message": "เป็นตาม"
    },
    {
      "message_id": 726,
      "agent_id": 13,
      "delay": 0.302,
      "speech_duration": 0.292,
      "transcribe_duration": 0.302,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 727,
      "agent_id": 13,
      "delay": 1.264,
      "speech_duration": 1.252,
      "transcribe_duration": 1.264,
      "wpm": 84,
      "message": "Frozen"
    },
    {
      "message_id": 728,
      "agent_id": 13,
      "delay": 0.489,
      "speech_duration": 0.484,
      "transcribe_duration": 0.489,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 729,
      "agent_id": 13,
      "delay": 2.69,
      "speech_duration": 2.66,
      "transcribe_duration": 2.69,
      "wpm": 124,
      "message": "ว่ามีงานไหนที่แบ่งตาม"
    },
    {
      "message_id": 730,
      "agent_id": 13,
      "delay": 2.024,
      "speech_duration": 2.02,
      "transcribe_duration": 2.024,
      "wpm": 111,
      "message": "ความสามารถนะคะ"
    },
    {
      "message_id": 731,
      "agent_id": 13,
      "delay": 2.617,
      "speech_duration": 2.596,
      "transcribe_duration": 2.617,
      "wpm": 156,
      "message": "แล้วก็แบ่งเป็นกิจกรรมต่างๆ"
    },
    {
      "message_id": 732,
      "agent_id": 13,
      "delay": 0.224,
      "speech_duration": 0.228,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 733,
      "agent_id": 13,
      "delay": 1.905,
      "speech_duration": 1.892,
      "transcribe_duration": 1.905,
      "wpm": 151,
      "message": "เพื่อให้รองรับนะคะ"
    },
    {
      "message_id": 734,
      "agent_id": 13,
      "delay": 0.271,
      "speech_duration": 0.228,
      "transcribe_duration": 0.271,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 735,
      "agent_id": 13,
      "delay": 1.905,
      "speech_duration": 1.892,
      "transcribe_duration": 1.905,
      "wpm": 119,
      "message": "แล้วก็ทำให้ตัว"
    },
    {
      "message_id": 736,
      "agent_id": 13,
      "delay": 4.231,
      "speech_duration": 4.196,
      "transcribe_duration": 4.231,
      "wpm": 68,
      "message": "กระบวนการเกี่ยวกับ"
    },
    {
      "message_id": 737,
      "agent_id": 33,
      "delay": 4.094,
      "speech_duration": 4.068,
      "transcribe_duration": 4.094,
      "wpm": 173,
      "message": "ปฏิบัติงานได้อย่างคล่องตัวนั้นเองแล้วก็รวดเร็ว"
    },
    {
      "message_id": 738,
      "agent_id": 33,
      "delay": 0.275,
      "speech_duration": 0.164,
      "transcribe_duration": 0.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 739,
      "agent_id": 33,
      "delay": 0.302,
      "speech_duration": 0.292,
      "transcribe_duration": 0.302,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 740,
      "agent_id": 33,
      "delay": 0.217,
      "speech_duration": 0.164,
      "transcribe_duration": 0.217,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 741,
      "agent_id": 33,
      "delay": 0.216,
      "speech_duration": 0.164,
      "transcribe_duration": 0.216,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 742,
      "agent_id": 33,
      "delay": 0.479,
      "speech_duration": 0.484,
      "transcribe_duration": 0.479,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 743,
      "agent_id": 33,
      "delay": 0.216,
      "speech_duration": 0.164,
      "transcribe_duration": 0.216,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 744,
      "agent_id": 33,
      "delay": 0.253,
      "speech_duration": 0.164,
      "transcribe_duration": 0.253,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 745,
      "agent_id": 33,
      "delay": 0.226,
      "speech_duration": 0.228,
      "transcribe_duration": 0.226,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 746,
      "agent_id": 33,
      "delay": 0.21,
      "speech_duration": 0.164,
      "transcribe_duration": 0.21,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 747,
      "agent_id": 33,
      "delay": 0.224,
      "speech_duration": 0.228,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 748,
      "agent_id": 33,
      "delay": 0.226,
      "speech_duration": 0.164,
      "transcribe_duration": 0.226,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 749,
      "agent_id": 33,
      "delay": 0.236,
      "speech_duration": 0.228,
      "transcribe_duration": 0.236,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 750,
      "agent_id": 33,
      "delay": 0.233,
      "speech_duration": 0.228,
      "transcribe_duration": 0.233,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 751,
      "agent_id": 33,
      "delay": 3.711,
      "speech_duration": 3.684,
      "transcribe_duration": 3.711,
      "wpm": 86,
      "message": "สำหรับการนำตัวแบบแผน"
    },
    {
      "message_id": 752,
      "agent_id": 33,
      "delay": 0.244,
      "speech_duration": 0.164,
      "transcribe_duration": 0.244,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 753,
      "agent_id": 33,
      "delay": 0.22,
      "speech_duration": 0.228,
      "transcribe_duration": 0.22,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 754,
      "agent_id": 33,
      "delay": 3.219,
      "speech_duration": 3.172,
      "transcribe_duration": 3.219,
      "wpm": 128,
      "message": "ข้อกำหนดของ covid มาใช้งาน"
    },
    {
      "message_id": 755,
      "agent_id": 33,
      "delay": 0.204,
      "speech_duration": 0.164,
      "transcribe_duration": 0.204,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 756,
      "agent_id": 33,
      "delay": 0.552,
      "speech_duration": 0.548,
      "transcribe_duration": 0.552,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 757,
      "agent_id": 33,
      "delay": 9.393,
      "speech_duration": 9.252,
      "transcribe_duration": 9.393,
      "wpm": 144,
      "message": "แต่ละหน่วยงานแต่ละองค์กรนี่ก็จะมีขนาดของเด็กขององค์กรหรือองค์กรนี่ขนาดไม่เท่ากันถูกไหมคะ"
    },
    {
      "message_id": 758,
      "agent_id": 33,
      "delay": 0.267,
      "speech_duration": 0.164,
      "transcribe_duration": 0.267,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 759,
      "agent_id": 33,
      "delay": 3.258,
      "speech_duration": 3.236,
      "transcribe_duration": 3.258,
      "wpm": 176,
      "message": "อาจจะเป็นองค์กรขนาดเล็กองค์กรขนาดใหญ่"
    },
    {
      "message_id": 760,
      "agent_id": 33,
      "delay": 0.441,
      "speech_duration": 0.42,
      "transcribe_duration": 0.441,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 761,
      "agent_id": 33,
      "delay": 0.274,
      "speech_duration": 0.228,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 762,
      "agent_id": 33,
      "delay": 8.847,
      "speech_duration": 8.676,
      "transcribe_duration": 8.847,
      "wpm": 171,
      "message": "หรือองค์กรขนาดกลางดังนั้นนำตัวกับเครื่องบินมาใช้ก็ต้องปรับประยุกต์ให้ตรงกับหน่วยงานแต่ละองค์กรนะคะ"
    },
    {
      "message_id": 763,
      "agent_id": 33,
      "delay": 0.541,
      "speech_duration": 0.548,
      "transcribe_duration": 0.541,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 764,
      "agent_id": 33,
      "delay": 0.25,
      "speech_duration": 0.164,
      "transcribe_duration": 0.25,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 765,
      "agent_id": 33,
      "delay": 0.279,
      "speech_duration": 0.292,
      "transcribe_duration": 0.279,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 766,
      "agent_id": 33,
      "delay": 3.331,
      "speech_duration": 3.3,
      "transcribe_duration": 3.331,
      "wpm": 136,
      "message": "เลือกพูดง่ายๆก็คือเรื่องเฉพาะ"
    },
    {
      "message_id": 767,
      "agent_id": 33,
      "delay": 3.338,
      "speech_duration": 3.3,
      "transcribe_duration": 3.338,
      "wpm": 191,
      "message": "ตัวกรอบตัวไหนที่มันเหมาะกับหน่วยงานของเรา"
    },
    {
      "message_id": 768,
      "agent_id": 33,
      "delay": 1.204,
      "speech_duration": 1.188,
      "transcribe_duration": 1.204,
      "wpm": 101,
      "message": "นั่นเอง"
    },
    {
      "message_id": 769,
      "agent_id": 33,
      "delay": 0.275,
      "speech_duration": 0.164,
      "transcribe_duration": 0.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 770,
      "agent_id": 33,
      "delay": 8.398,
      "speech_duration": 8.292,
      "transcribe_duration": 8.398,
      "wpm": 166,
      "message": "ไม่จำเป็นต้องใช้ทุกกระบวนการเพราะว่าตรงกรอบนี่อาจจะสร้างขึ้นมาให้มันครอบคลุมทุกธุรกิจทุกแบบ"
    },
    {
      "message_id": 771,
      "agent_id": 33,
      "delay": 0.881,
      "speech_duration": 0.868,
      "transcribe_duration": 0.881,
      "wpm": 86,
      "message": "นะคะ"
    },
    {
      "message_id": 772,
      "agent_id": 33,
      "delay": 5.04,
      "speech_duration": 4.964,
      "transcribe_duration": 5.04,
      "wpm": 215,
      "message": "เพื่อเป็นองค์กรขนาดใหญ่ถ้าเป็นองค์กรขนาดเล็กเราก็สามารถที่จะเลือกเฉพาะ"
    },
    {
      "message_id": 773,
      "agent_id": 33,
      "delay": 0.223,
      "speech_duration": 0.228,
      "transcribe_duration": 0.223,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 774,
      "agent_id": 33,
      "delay": 0.265,
      "speech_duration": 0.164,
      "transcribe_duration": 0.265,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 775,
      "agent_id": 33,
      "delay": 0.361,
      "speech_duration": 0.356,
      "transcribe_duration": 0.361,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 776,
      "agent_id": 33,
      "delay": 3.748,
      "speech_duration": 3.684,
      "transcribe_duration": 3.748,
      "wpm": 200,
      "message": "ตอบข้อกำหนดนะคะที่มันตรงกับหน่วยงานของเรานั่นเอง"
    },
    {
      "message_id": 777,
      "agent_id": 33,
      "delay": 0.244,
      "speech_duration": 0.164,
      "transcribe_duration": 0.244,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 778,
      "agent_id": 33,
      "delay": 0.677,
      "speech_duration": 0.676,
      "transcribe_duration": 0.677,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 779,
      "agent_id": 33,
      "delay": 12.133,
      "speech_duration": 11.94,
      "transcribe_duration": 12.133,
      "wpm": 149,
      "message": "โดยจะพิจารณาจากตัวเป้าหมายของธุรกิจก่อนเป้าหมายของเราคืออะไรเราก็จะกรอบตรงนั้นว่าอันไหนที่มันออกกับธุรกิจของเรานั่นเอง"
    },
    {
      "message_id": 780,
      "agent_id": 33,
      "delay": 0.246,
      "speech_duration": 0.228,
      "transcribe_duration": 0.246,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 781,
      "agent_id": 33,
      "delay": 0.303,
      "speech_duration": 0.292,
      "transcribe_duration": 0.303,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 782,
      "agent_id": 33,
      "delay": 0.266,
      "speech_duration": 0.164,
      "transcribe_duration": 0.266,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 783,
      "agent_id": 33,
      "delay": 0.233,
      "speech_duration": 0.164,
      "transcribe_duration": 0.233,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 784,
      "agent_id": 33,
      "delay": 0.26,
      "speech_duration": 0.164,
      "transcribe_duration": 0.26,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 785,
      "agent_id": 33,
      "delay": 0.198,
      "speech_duration": 0.164,
      "transcribe_duration": 0.198,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 786,
      "agent_id": 33,
      "delay": 2.884,
      "speech_duration": 2.852,
      "transcribe_duration": 2.884,
      "wpm": 95,
      "message": "ผัดมานะคะก็จะเป็น"
    },
    {
      "message_id": 787,
      "agent_id": 33,
      "delay": 0.233,
      "speech_duration": 0.228,
      "transcribe_duration": 0.233,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 788,
      "agent_id": 33,
      "delay": 0.273,
      "speech_duration": 0.164,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 789,
      "agent_id": 33,
      "delay": 0.25,
      "speech_duration": 0.164,
      "transcribe_duration": 0.25,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 790,
      "agent_id": 33,
      "delay": 0.697,
      "speech_duration": 0.676,
      "transcribe_duration": 0.697,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 791,
      "agent_id": 33,
      "delay": 2.808,
      "speech_duration": 2.788,
      "transcribe_duration": 2.808,
      "wpm": 108,
      "message": "ตัวขั้นตอนการนำกรอบ"
    },
    {
      "message_id": 792,
      "agent_id": 33,
      "delay": 1.992,
      "speech_duration": 1.956,
      "transcribe_duration": 1.992,
      "wpm": 107,
      "message": "โควิดมาใช้งาน"
    },
    {
      "message_id": 793,
      "agent_id": 33,
      "delay": 0.449,
      "speech_duration": 0.42,
      "transcribe_duration": 0.449,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 794,
      "agent_id": 33,
      "delay": 0.757,
      "speech_duration": 0.74,
      "transcribe_duration": 0.757,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 795,
      "agent_id": 33,
      "delay": 1.979,
      "speech_duration": 1.956,
      "transcribe_duration": 1.979,
      "wpm": 130,
      "message": "ในการทำงานของเรา"
    },
    {
      "message_id": 796,
      "agent_id": 33,
      "delay": 0.206,
      "speech_duration": 0.164,
      "transcribe_duration": 0.206,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 797,
      "agent_id": 33,
      "delay": 0.248,
      "speech_duration": 0.164,
      "transcribe_duration": 0.248,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 798,
      "agent_id": 33,
      "delay": 0.225,
      "speech_duration": 0.228,
      "transcribe_duration": 0.225,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 799,
      "agent_id": 33,
      "delay": 2.621,
      "speech_duration": 2.596,
      "transcribe_duration": 2.621,
      "wpm": 168,
      "message": "เริ่มตั้งแต่วัตถุประสงค์นะคะ"
    },
    {
      "message_id": 800,
      "agent_id": 33,
      "delay": 0.428,
      "speech_duration": 0.42,
      "transcribe_duration": 0.428,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 801,
      "agent_id": 33,
      "delay": 2.566,
      "speech_duration": 2.532,
      "transcribe_duration": 2.566,
      "wpm": 118,
      "message": "สำคัญของเราหลักๆเลย"
    },
    {
      "message_id": 802,
      "agent_id": 33,
      "delay": 0.197,
      "speech_duration": 0.164,
      "transcribe_duration": 0.197,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 803,
      "agent_id": 33,
      "delay": 0.421,
      "speech_duration": 0.42,
      "transcribe_duration": 0.421,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 804,
      "agent_id": 33,
      "delay": 0.367,
      "speech_duration": 0.356,
      "transcribe_duration": 0.367,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 805,
      "agent_id": 33,
      "delay": 1.921,
      "speech_duration": 1.892,
      "transcribe_duration": 1.921,
      "wpm": 159,
      "message": "มาก็จะเปลี่ยนรูปแบบ"
    },
    {
      "message_id": 806,
      "agent_id": 33,
      "delay": 1.126,
      "speech_duration": 1.124,
      "transcribe_duration": 1.126,
      "wpm": 147,
      "message": "รายละเอียด"
    },
    {
      "message_id": 807,
      "agent_id": 33,
      "delay": 0.811,
      "speech_duration": 0.804,
      "transcribe_duration": 0.811,
      "wpm": 93,
      "message": "นะคะ"
    },
    {
      "message_id": 808,
      "agent_id": 33,
      "delay": 0.249,
      "speech_duration": 0.164,
      "transcribe_duration": 0.249,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 809,
      "agent_id": 33,
      "delay": 0.261,
      "speech_duration": 0.164,
      "transcribe_duration": 0.261,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 810,
      "agent_id": 33,
      "delay": 1.964,
      "speech_duration": 1.956,
      "transcribe_duration": 1.964,
      "wpm": 153,
      "message": "มีวัตถุประสงค์ต่างๆ"
    },
    {
      "message_id": 811,
      "agent_id": 33,
      "delay": 0.265,
      "speech_duration": 0.164,
      "transcribe_duration": 0.265,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 812,
      "agent_id": 33,
      "delay": 0.22,
      "speech_duration": 0.228,
      "transcribe_duration": 0.22,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 813,
      "agent_id": 33,
      "delay": 0.277,
      "speech_duration": 0.164,
      "transcribe_duration": 0.277,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 814,
      "agent_id": 33,
      "delay": 2.408,
      "speech_duration": 2.34,
      "transcribe_duration": 2.408,
      "wpm": 115,
      "message": "สามารถในการจัดการ"
    },
    {
      "message_id": 815,
      "agent_id": 33,
      "delay": 1.976,
      "speech_duration": 1.956,
      "transcribe_duration": 1.976,
      "wpm": 161,
      "message": "เกี่ยวกับตัวไกด์ไลน์"
    },
    {
      "message_id": 816,
      "agent_id": 33,
      "delay": 3.788,
      "speech_duration": 3.748,
      "transcribe_duration": 3.788,
      "wpm": 136,
      "message": "ก็จะมีไกด์ไลน์ตัวไหนที่เรานำมาใช้"
    },
    {
      "message_id": 817,
      "agent_id": 33,
      "delay": 0.289,
      "speech_duration": 0.292,
      "transcribe_duration": 0.289,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 818,
      "agent_id": 33,
      "delay": 2.503,
      "speech_duration": 2.468,
      "transcribe_duration": 2.503,
      "wpm": 164,
      "message": "ถัดมาก็จะเป็นตัวเครื่องมือ"
    },
    {
      "message_id": 819,
      "agent_id": 33,
      "delay": 2.628,
      "speech_duration": 2.596,
      "transcribe_duration": 2.628,
      "wpm": 110,
      "message": "พี่ดูนะคะเกี่ยวกับ"
    },
    {
      "message_id": 820,
      "agent_id": 33,
      "delay": 0.282,
      "speech_duration": 0.292,
      "transcribe_duration": 0.282,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 821,
      "agent_id": 33,
      "delay": 4.096,
      "speech_duration": 4.068,
      "transcribe_duration": 4.096,
      "wpm": 100,
      "message": "โมเดลก็จะเป็นลักษณะการแบ่ง"
    },
    {
      "message_id": 822,
      "agent_id": 33,
      "delay": 0.224,
      "speech_duration": 0.164,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 823,
      "agent_id": 33,
      "delay": 1.998,
      "speech_duration": 1.956,
      "transcribe_duration": 1.998,
      "wpm": 92,
      "message": "ความสุขนะคะ"
    },
    {
      "message_id": 824,
      "agent_id": 33,
      "delay": 2.775,
      "speech_duration": 2.724,
      "transcribe_duration": 2.775,
      "wpm": 154,
      "message": "ก็ใช้ของเราเข้ามานะคะตัวนี้"
    },
    {
      "message_id": 825,
      "agent_id": 33,
      "delay": 0.261,
      "speech_duration": 0.164,
      "transcribe_duration": 0.261,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 826,
      "agent_id": 33,
      "delay": 0.259,
      "speech_duration": 0.164,
      "transcribe_duration": 0.259,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 827,
      "agent_id": 33,
      "delay": 0.272,
      "speech_duration": 0.164,
      "transcribe_duration": 0.272,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 828,
      "agent_id": 33,
      "delay": 0.229,
      "speech_duration": 0.164,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 829,
      "agent_id": 33,
      "delay": 0.22,
      "speech_duration": 0.164,
      "transcribe_duration": 0.22,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 830,
      "agent_id": 33,
      "delay": 0.268,
      "speech_duration": 0.228,
      "transcribe_duration": 0.268,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 831,
      "agent_id": 33,
      "delay": 0.277,
      "speech_duration": 0.164,
      "transcribe_duration": 0.277,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 832,
      "agent_id": 33,
      "delay": 0.273,
      "speech_duration": 0.164,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 833,
      "agent_id": 33,
      "delay": 0.378,
      "speech_duration": 0.356,
      "transcribe_duration": 0.378,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 834,
      "agent_id": 33,
      "delay": 3.134,
      "speech_duration": 3.044,
      "transcribe_duration": 3.134,
      "wpm": 153,
      "message": "อยากดูเป็นภาพรวมไปก่อนนะว่าตัว"
    },
    {
      "message_id": 835,
      "agent_id": 33,
      "delay": 7.27,
      "speech_duration": 7.14,
      "transcribe_duration": 7.27,
      "wpm": 151,
      "message": "แนวความคิดโคบิดนี่ค่อนข้างมีเนื้อหาค่อนข้างเยอะและก็จะบอกเป็นภาพรวมนะคะ"
    },
    {
      "message_id": 836,
      "agent_id": 33,
      "delay": 2.298,
      "speech_duration": 2.276,
      "transcribe_duration": 2.298,
      "wpm": 171,
      "message": "ว่ามันมีกระบวนการอะไรบ้าง"
    },
    {
      "message_id": 837,
      "agent_id": 33,
      "delay": 1.517,
      "speech_duration": 1.508,
      "transcribe_duration": 1.517,
      "wpm": 109,
      "message": "มีกี่ระดับ"
    },
    {
      "message_id": 838,
      "agent_id": 33,
      "delay": 1.007,
      "speech_duration": 0.996,
      "transcribe_duration": 1.007,
      "wpm": 166,
      "message": "ต้องใช้กับ"
    },
    {
      "message_id": 839,
      "agent_id": 33,
      "delay": 2.029,
      "speech_duration": 2.02,
      "transcribe_duration": 2.029,
      "wpm": 111,
      "message": "ทรัพยากรตัวไหน"
    },
    {
      "message_id": 840,
      "agent_id": 33,
      "delay": 0.747,
      "speech_duration": 0.74,
      "transcribe_duration": 0.747,
      "wpm": 101,
      "message": "นะคะ"
    },
    {
      "message_id": 841,
      "agent_id": 33,
      "delay": 0.255,
      "speech_duration": 0.164,
      "transcribe_duration": 0.255,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 842,
      "agent_id": 33,
      "delay": 0.214,
      "speech_duration": 0.164,
      "transcribe_duration": 0.214,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 843,
      "agent_id": 33,
      "delay": 0.26,
      "speech_duration": 0.164,
      "transcribe_duration": 0.26,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 844,
      "agent_id": 33,
      "delay": 0.319,
      "speech_duration": 0.292,
      "transcribe_duration": 0.319,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 845,
      "agent_id": 33,
      "delay": 0.274,
      "speech_duration": 0.228,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 846,
      "agent_id": 33,
      "delay": 0.25,
      "speech_duration": 0.228,
      "transcribe_duration": 0.25,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 847,
      "agent_id": 33,
      "delay": 0.418,
      "speech_duration": 0.42,
      "transcribe_duration": 0.418,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 848,
      "agent_id": 33,
      "delay": 0.315,
      "speech_duration": 0.292,
      "transcribe_duration": 0.315,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 849,
      "agent_id": 33,
      "delay": 0.218,
      "speech_duration": 0.228,
      "transcribe_duration": 0.218,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 850,
      "agent_id": 33,
      "delay": 0.245,
      "speech_duration": 0.164,
      "transcribe_duration": 0.245,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 851,
      "agent_id": 33,
      "delay": 0.274,
      "speech_duration": 0.164,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 852,
      "agent_id": 33,
      "delay": 0.239,
      "speech_duration": 0.164,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 853,
      "agent_id": 33,
      "delay": 0.285,
      "speech_duration": 0.292,
      "transcribe_duration": 0.285,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 854,
      "agent_id": 33,
      "delay": 0.423,
      "speech_duration": 0.42,
      "transcribe_duration": 0.423,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 855,
      "agent_id": 33,
      "delay": 0.199,
      "speech_duration": 0.164,
      "transcribe_duration": 0.199,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 856,
      "agent_id": 33,
      "delay": 0.196,
      "speech_duration": 0.164,
      "transcribe_duration": 0.196,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 857,
      "agent_id": 33,
      "delay": 0.235,
      "speech_duration": 0.164,
      "transcribe_duration": 0.235,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 858,
      "agent_id": 33,
      "delay": 0.501,
      "speech_duration": 0.164,
      "transcribe_duration": 0.501,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 859,
      "agent_id": 33,
      "delay": 4.796,
      "speech_duration": 4.772,
      "transcribe_duration": 4.796,
      "wpm": 123,
      "message": "เดี๋ยวเรามาดูนะคะสมมุติกรณีที่เราเริ่ม"
    },
    {
      "message_id": 860,
      "agent_id": 33,
      "delay": 4.408,
      "speech_duration": 4.388,
      "transcribe_duration": 4.408,
      "wpm": 113,
      "message": "นำมาใช้นะคะเกี่ยวกับระดับบนก็คือ"
    },
    {
      "message_id": 861,
      "agent_id": 33,
      "delay": 0.219,
      "speech_duration": 0.164,
      "transcribe_duration": 0.219,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 862,
      "agent_id": 33,
      "delay": 0.257,
      "speech_duration": 0.164,
      "transcribe_duration": 0.257,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 863,
      "agent_id": 33,
      "delay": 0.224,
      "speech_duration": 0.228,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 864,
      "agent_id": 33,
      "delay": 8.856,
      "speech_duration": 8.74,
      "transcribe_duration": 8.856,
      "wpm": 180,
      "message": "ผู้ที่อยู่ดูแลเกี่ยวกับหน่วยงานกับองค์กรของเราเลยว่าจะมาดูภาพรวมนะคะของกระบวนการทำงานขององค์กรของเรานะคะ"
    },
    {
      "message_id": 865,
      "agent_id": 33,
      "delay": 0.221,
      "speech_duration": 0.164,
      "transcribe_duration": 0.221,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 866,
      "agent_id": 33,
      "delay": 0.22,
      "speech_duration": 0.228,
      "transcribe_duration": 0.22,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 867,
      "agent_id": 33,
      "delay": 0.275,
      "speech_duration": 0.164,
      "transcribe_duration": 0.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 868,
      "agent_id": 33,
      "delay": 0.246,
      "speech_duration": 0.228,
      "transcribe_duration": 0.246,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 869,
      "agent_id": 33,
      "delay": 0.496,
      "speech_duration": 0.228,
      "transcribe_duration": 0.496,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 870,
      "agent_id": 33,
      "delay": 5.175,
      "speech_duration": 5.156,
      "transcribe_duration": 5.175,
      "wpm": 148,
      "message": "ว่ามันเกี่ยวกับสารสนเทศประเภทไหนบ้างและอุปกรณ์อะไร"
    },
    {
      "message_id": 871,
      "agent_id": 33,
      "delay": 1.545,
      "speech_duration": 1.508,
      "transcribe_duration": 1.545,
      "wpm": 139,
      "message": "มองภาพรวมนะคะ"
    },
    {
      "message_id": 872,
      "agent_id": 33,
      "delay": 0.248,
      "speech_duration": 0.164,
      "transcribe_duration": 0.248,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 873,
      "agent_id": 33,
      "delay": 0.252,
      "speech_duration": 0.164,
      "transcribe_duration": 0.252,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 874,
      "agent_id": 33,
      "delay": 0.274,
      "speech_duration": 0.228,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 875,
      "agent_id": 33,
      "delay": 9.204,
      "speech_duration": 9.124,
      "transcribe_duration": 9.204,
      "wpm": 158,
      "message": "ทำแล้วนะคะพวกสารสนเทศที่นำมาใช้มันตอบสนองหรือมีประโยชน์ในการใช้งานของหน่วยงานขององค์กรหรือเปล่า"
    },
    {
      "message_id": 876,
      "agent_id": 33,
      "delay": 0.502,
      "speech_duration": 0.164,
      "transcribe_duration": 0.502,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 877,
      "agent_id": 33,
      "delay": 0.227,
      "speech_duration": 0.164,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 878,
      "agent_id": 33,
      "delay": 0.205,
      "speech_duration": 0.164,
      "transcribe_duration": 0.205,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 879,
      "agent_id": 33,
      "delay": 0.211,
      "speech_duration": 0.164,
      "transcribe_duration": 0.211,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 880,
      "agent_id": 33,
      "delay": 0.196,
      "speech_duration": 0.164,
      "transcribe_duration": 0.196,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 881,
      "agent_id": 33,
      "delay": 0.274,
      "speech_duration": 0.164,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 882,
      "agent_id": 33,
      "delay": 0.271,
      "speech_duration": 0.164,
      "transcribe_duration": 0.271,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 883,
      "agent_id": 33,
      "delay": 3.955,
      "speech_duration": 3.94,
      "transcribe_duration": 3.955,
      "wpm": 145,
      "message": "เสร็จแล้วก็จะมาดูผลการดำเนินงานของเรา"
    },
    {
      "message_id": 884,
      "agent_id": 33,
      "delay": 0.258,
      "speech_duration": 0.164,
      "transcribe_duration": 0.258,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 885,
      "agent_id": 33,
      "delay": 0.512,
      "speech_duration": 0.484,
      "transcribe_duration": 0.512,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 886,
      "agent_id": 33,
      "delay": 6.653,
      "speech_duration": 6.5,
      "transcribe_duration": 6.653,
      "wpm": 178,
      "message": "กระบวนการพวกนี้ก็จะใช้ตัวชี้วัดเหมือนเดิมมันจะวัดความสำเร็จของกระบวนการต่างๆ"
    },
    {
      "message_id": 887,
      "agent_id": 33,
      "delay": 0.269,
      "speech_duration": 0.164,
      "transcribe_duration": 0.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 888,
      "agent_id": 33,
      "delay": 0.243,
      "speech_duration": 0.164,
      "transcribe_duration": 0.243,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 889,
      "agent_id": 33,
      "delay": 0.372,
      "speech_duration": 0.356,
      "transcribe_duration": 0.372,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 890,
      "agent_id": 33,
      "delay": 0.224,
      "speech_duration": 0.228,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 891,
      "agent_id": 33,
      "delay": 0.268,
      "speech_duration": 0.228,
      "transcribe_duration": 0.268,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 892,
      "agent_id": 33,
      "delay": 2.168,
      "speech_duration": 2.148,
      "transcribe_duration": 2.168,
      "wpm": 112,
      "message": "เริ่มจากระดับบน"
    },
    {
      "message_id": 893,
      "agent_id": 33,
      "delay": 0.256,
      "speech_duration": 0.228,
      "transcribe_duration": 0.256,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 894,
      "agent_id": 33,
      "delay": 0.236,
      "speech_duration": 0.164,
      "transcribe_duration": 0.236,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 895,
      "agent_id": 33,
      "delay": 0.428,
      "speech_duration": 0.42,
      "transcribe_duration": 0.428,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 896,
      "agent_id": 33,
      "delay": 0.488,
      "speech_duration": 0.484,
      "transcribe_duration": 0.488,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 897,
      "agent_id": 33,
      "delay": 3.708,
      "speech_duration": 3.684,
      "transcribe_duration": 3.708,
      "wpm": 114,
      "message": "เสร็จแล้วนะคะก็มาดูอีกเรามี"
    },
    {
      "message_id": 898,
      "agent_id": 33,
      "delay": 2.815,
      "speech_duration": 2.788,
      "transcribe_duration": 2.815,
      "wpm": 140,
      "message": "ตัวเมื่อกี้เราบอกไปแล้วนะ"
    },
    {
      "message_id": 899,
      "agent_id": 33,
      "delay": 2.265,
      "speech_duration": 1.956,
      "transcribe_duration": 2.265,
      "wpm": 146,
      "message": "ว่าภาพรวมขององค์กร"
    },
    {
      "message_id": 900,
      "agent_id": 33,
      "delay": 0.501,
      "speech_duration": 0.356,
      "transcribe_duration": 0.501,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 901,
      "agent_id": 33,
      "delay": 1.707,
      "speech_duration": 1.7,
      "transcribe_duration": 1.707,
      "wpm": 132,
      "message": "ต้องทำอะไรบ้าง"
    },
    {
      "message_id": 902,
      "agent_id": 33,
      "delay": 6.888,
      "speech_duration": 6.628,
      "transcribe_duration": 6.888,
      "wpm": 188,
      "message": "เกี่ยวกับธุรกิจด้านไหนแล้วใช้ทรัพยากรตัวไหนนะคะที่เกี่ยวกับระบบกระบวนการตรงนี้นะคะ"
    },
    {
      "message_id": 903,
      "agent_id": 33,
      "delay": 0.255,
      "speech_duration": 0.228,
      "transcribe_duration": 0.255,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 904,
      "agent_id": 33,
      "delay": 2.624,
      "speech_duration": 2.596,
      "transcribe_duration": 2.624,
      "wpm": 144,
      "message": "แล้วกระบวนการเหล่านี้นี่"
    },
    {
      "message_id": 905,
      "agent_id": 33,
      "delay": 2.637,
      "speech_duration": 2.596,
      "transcribe_duration": 2.637,
      "wpm": 156,
      "message": "ต้องเป็นธรรมาภิบาลด้วยนะคะ"
    },
    {
      "message_id": 906,
      "agent_id": 33,
      "delay": 0.228,
      "speech_duration": 0.228,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 907,
      "agent_id": 33,
      "delay": 0.228,
      "speech_duration": 0.164,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 908,
      "agent_id": 33,
      "delay": 4.612,
      "speech_duration": 4.58,
      "transcribe_duration": 4.612,
      "wpm": 118,
      "message": "ซึ่งนะคะก็จะมาควบคุมดูแลอีกรอบหนึ่ง"
    },
    {
      "message_id": 909,
      "agent_id": 33,
      "delay": 0.234,
      "speech_duration": 0.164,
      "transcribe_duration": 0.234,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 910,
      "agent_id": 33,
      "delay": 0.23,
      "speech_duration": 0.164,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 911,
      "agent_id": 33,
      "delay": 0.216,
      "speech_duration": 0.164,
      "transcribe_duration": 0.216,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 912,
      "agent_id": 33,
      "delay": 0.436,
      "speech_duration": 0.42,
      "transcribe_duration": 0.436,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 913,
      "agent_id": 33,
      "delay": 0.244,
      "speech_duration": 0.164,
      "transcribe_duration": 0.244,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 914,
      "agent_id": 33,
      "delay": 0.264,
      "speech_duration": 0.164,
      "transcribe_duration": 0.264,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 915,
      "agent_id": 33,
      "delay": 0.557,
      "speech_duration": 0.548,
      "transcribe_duration": 0.557,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 916,
      "agent_id": 33,
      "delay": 3.335,
      "speech_duration": 3.3,
      "transcribe_duration": 3.335,
      "wpm": 159,
      "message": "ทำไปแล้วก็ให้มันเจ็บธรรมาภิบาลด้วย"
    },
    {
      "message_id": 917,
      "agent_id": 33,
      "delay": 2.288,
      "speech_duration": 2.276,
      "transcribe_duration": 2.288,
      "wpm": 119,
      "message": "ให้มันถูกต้องนะคะ"
    },
    {
      "message_id": 918,
      "agent_id": 33,
      "delay": 1.465,
      "speech_duration": 1.444,
      "transcribe_duration": 1.465,
      "wpm": 73,
      "message": "ทำแล้ว"
    },
    {
      "message_id": 919,
      "agent_id": 33,
      "delay": 0.244,
      "speech_duration": 0.228,
      "transcribe_duration": 0.244,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 920,
      "agent_id": 33,
      "delay": 0.626,
      "speech_duration": 0.612,
      "transcribe_duration": 0.626,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 921,
      "agent_id": 33,
      "delay": 0.238,
      "speech_duration": 0.228,
      "transcribe_duration": 0.238,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 922,
      "agent_id": 33,
      "delay": 1.674,
      "speech_duration": 1.572,
      "transcribe_duration": 1.674,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 923,
      "agent_id": 33,
      "delay": 0.23,
      "speech_duration": 0.228,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 924,
      "agent_id": 33,
      "delay": 0.234,
      "speech_duration": 0.164,
      "transcribe_duration": 0.234,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 925,
      "agent_id": 33,
      "delay": 2.002,
      "speech_duration": 1.956,
      "transcribe_duration": 2.002,
      "wpm": 138,
      "message": "หมายของประเทศนั้น"
    },
    {
      "message_id": 926,
      "agent_id": 33,
      "delay": 1.984,
      "speech_duration": 1.956,
      "transcribe_duration": 1.984,
      "wpm": 153,
      "message": "ต้องควบคู่กันไปด้วย"
    },
    {
      "message_id": 927,
      "agent_id": 33,
      "delay": 0.233,
      "speech_duration": 0.164,
      "transcribe_duration": 0.233,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 928,
      "agent_id": 33,
      "delay": 0.698,
      "speech_duration": 0.676,
      "transcribe_duration": 0.698,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 929,
      "agent_id": 33,
      "delay": 2.348,
      "speech_duration": 2.34,
      "transcribe_duration": 2.348,
      "wpm": 109,
      "message": "ทำตามกฎขององค์กร"
    },
    {
      "message_id": 930,
      "agent_id": 33,
      "delay": 0.515,
      "speech_duration": 0.164,
      "transcribe_duration": 0.515,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 931,
      "agent_id": 33,
      "delay": 0.275,
      "speech_duration": 0.164,
      "transcribe_duration": 0.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 932,
      "agent_id": 33,
      "delay": 2.932,
      "speech_duration": 2.916,
      "transcribe_duration": 2.932,
      "wpm": 134,
      "message": "แต่ก็ไม่ต้องผิดกฎหมายนะคะ"
    },
    {
      "message_id": 933,
      "agent_id": 33,
      "delay": 2.233,
      "speech_duration": 2.212,
      "transcribe_duration": 2.233,
      "wpm": 170,
      "message": "ก็ต้องไปในทิศทางเดียวกัน"
    },
    {
      "message_id": 934,
      "agent_id": 33,
      "delay": 0.23,
      "speech_duration": 0.164,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 935,
      "agent_id": 33,
      "delay": 0.213,
      "speech_duration": 0.164,
      "transcribe_duration": 0.213,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 936,
      "agent_id": 33,
      "delay": 0.265,
      "speech_duration": 0.164,
      "transcribe_duration": 0.265,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 937,
      "agent_id": 33,
      "delay": 0.204,
      "speech_duration": 0.164,
      "transcribe_duration": 0.204,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 938,
      "agent_id": 33,
      "delay": 0.256,
      "speech_duration": 0.228,
      "transcribe_duration": 0.256,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 939,
      "agent_id": 33,
      "delay": 0.223,
      "speech_duration": 0.164,
      "transcribe_duration": 0.223,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 940,
      "agent_id": 33,
      "delay": 0.754,
      "speech_duration": 0.74,
      "transcribe_duration": 0.754,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 941,
      "agent_id": 33,
      "delay": 3.393,
      "speech_duration": 3.044,
      "transcribe_duration": 3.393,
      "wpm": 163,
      "message": "ถัดมาเดี๋ยวเรามาดูรูปอีกรูปหนึ่ง"
    },
    {
      "message_id": 942,
      "agent_id": 33,
      "delay": 0.288,
      "speech_duration": 0.292,
      "transcribe_duration": 0.288,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 943,
      "agent_id": 33,
      "delay": 0.215,
      "speech_duration": 0.228,
      "transcribe_duration": 0.215,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 944,
      "agent_id": 33,
      "delay": 0.223,
      "speech_duration": 0.228,
      "transcribe_duration": 0.223,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 945,
      "agent_id": 33,
      "delay": 0.223,
      "speech_duration": 0.228,
      "transcribe_duration": 0.223,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 946,
      "agent_id": 33,
      "delay": 2.296,
      "speech_duration": 2.276,
      "transcribe_duration": 2.296,
      "wpm": 125,
      "message": "เกี่ยวกับกระบวนการ"
    },
    {
      "message_id": 947,
      "agent_id": 33,
      "delay": 0.232,
      "speech_duration": 0.164,
      "transcribe_duration": 0.232,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 948,
      "agent_id": 33,
      "delay": 0.303,
      "speech_duration": 0.292,
      "transcribe_duration": 0.303,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 949,
      "agent_id": 33,
      "delay": 0.239,
      "speech_duration": 0.228,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 950,
      "agent_id": 33,
      "delay": 0.232,
      "speech_duration": 0.228,
      "transcribe_duration": 0.232,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 951,
      "agent_id": 33,
      "delay": 0.217,
      "speech_duration": 0.164,
      "transcribe_duration": 0.217,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 952,
      "agent_id": 33,
      "delay": 0.496,
      "speech_duration": 0.484,
      "transcribe_duration": 0.496,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 953,
      "agent_id": 33,
      "delay": 0.615,
      "speech_duration": 0.612,
      "transcribe_duration": 0.615,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 954,
      "agent_id": 33,
      "delay": 0.219,
      "speech_duration": 0.164,
      "transcribe_duration": 0.219,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 955,
      "agent_id": 33,
      "delay": 1.86,
      "speech_duration": 1.828,
      "transcribe_duration": 1.86,
      "wpm": 123,
      "message": "เป้าหมายตัววัด"
    },
    {
      "message_id": 956,
      "agent_id": 33,
      "delay": 0.61,
      "speech_duration": 0.612,
      "transcribe_duration": 0.61,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 957,
      "agent_id": 33,
      "delay": 0.274,
      "speech_duration": 0.164,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 958,
      "agent_id": 33,
      "delay": 0.358,
      "speech_duration": 0.356,
      "transcribe_duration": 0.358,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 959,
      "agent_id": 33,
      "delay": 0.493,
      "speech_duration": 0.484,
      "transcribe_duration": 0.493,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 960,
      "agent_id": 33,
      "delay": 0.27,
      "speech_duration": 0.164,
      "transcribe_duration": 0.27,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 961,
      "agent_id": 33,
      "delay": 0.632,
      "speech_duration": 0.612,
      "transcribe_duration": 0.632,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 962,
      "agent_id": 33,
      "delay": 0.207,
      "speech_duration": 0.164,
      "transcribe_duration": 0.207,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 963,
      "agent_id": 33,
      "delay": 0.487,
      "speech_duration": 0.228,
      "transcribe_duration": 0.487,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 964,
      "agent_id": 33,
      "delay": 2.098,
      "speech_duration": 2.084,
      "transcribe_duration": 2.098,
      "wpm": 115,
      "message": "พวกเริ่มจากนะคะ"
    },
    {
      "message_id": 965,
      "agent_id": 33,
      "delay": 0.258,
      "speech_duration": 0.164,
      "transcribe_duration": 0.258,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 966,
      "agent_id": 33,
      "delay": 0.216,
      "speech_duration": 0.164,
      "transcribe_duration": 0.216,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 967,
      "agent_id": 33,
      "delay": 0.228,
      "speech_duration": 0.228,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 968,
      "agent_id": 33,
      "delay": 0.237,
      "speech_duration": 0.228,
      "transcribe_duration": 0.237,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 969,
      "agent_id": 33,
      "delay": 5.743,
      "speech_duration": 5.668,
      "transcribe_duration": 5.743,
      "wpm": 153,
      "message": "เป้าหมายธุรกิจองค์กรภาพรวมเลยเสร็จแล้วแบ่งยอดลงมาก็จะเป็น"
    },
    {
      "message_id": 970,
      "agent_id": 33,
      "delay": 2.75,
      "speech_duration": 2.724,
      "transcribe_duration": 2.75,
      "wpm": 160,
      "message": "ความหมายของเทคโนโลยีสารสนเทศ"
    },
    {
      "message_id": 971,
      "agent_id": 33,
      "delay": 4.918,
      "speech_duration": 4.9,
      "transcribe_duration": 4.918,
      "wpm": 141,
      "message": "กระบวนการจุดเป้าหมายของขั้นตอนกระบวนการแล้วก็"
    },
    {
      "message_id": 972,
      "agent_id": 33,
      "delay": 2.101,
      "speech_duration": 2.084,
      "transcribe_duration": 2.101,
      "wpm": 158,
      "message": "จุดมุ่งหมายของกิจกรรม"
    },
    {
      "message_id": 973,
      "agent_id": 33,
      "delay": 3.313,
      "speech_duration": 3.3,
      "transcribe_duration": 3.313,
      "wpm": 168,
      "message": "พูดง่ายๆก็คือแบ่งมาจากเป้าหมายข้างบน"
    },
    {
      "message_id": 974,
      "agent_id": 33,
      "delay": 0.222,
      "speech_duration": 0.164,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 975,
      "agent_id": 33,
      "delay": 0.268,
      "speech_duration": 0.164,
      "transcribe_duration": 0.268,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 976,
      "agent_id": 33,
      "delay": 0.223,
      "speech_duration": 0.228,
      "transcribe_duration": 0.223,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 977,
      "agent_id": 33,
      "delay": 0.222,
      "speech_duration": 0.164,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 978,
      "agent_id": 33,
      "delay": 2.03,
      "speech_duration": 2.02,
      "transcribe_duration": 2.03,
      "wpm": 119,
      "message": "ภาพรวมขององค์กร"
    },
    {
      "message_id": 979,
      "agent_id": 33,
      "delay": 1.269,
      "speech_duration": 1.252,
      "transcribe_duration": 1.269,
      "wpm": 144,
      "message": "ความหมายของ"
    },
    {
      "message_id": 980,
      "agent_id": 33,
      "delay": 0.213,
      "speech_duration": 0.228,
      "transcribe_duration": 0.213,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 981,
      "agent_id": 33,
      "delay": 0.269,
      "speech_duration": 0.228,
      "transcribe_duration": 0.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 982,
      "agent_id": 33,
      "delay": 4.612,
      "speech_duration": 4.58,
      "transcribe_duration": 4.612,
      "wpm": 144,
      "message": "สารสนเทศแล้วก็กระบวนการเป้าหมายของกระบวนการ"
    },
    {
      "message_id": 983,
      "agent_id": 33,
      "delay": 1.336,
      "speech_duration": 1.316,
      "transcribe_duration": 1.336,
      "wpm": 80,
      "message": "อ้อยไป"
    },
    {
      "message_id": 984,
      "agent_id": 33,
      "delay": 3.719,
      "speech_duration": 3.62,
      "transcribe_duration": 3.719,
      "wpm": 207,
      "message": "แล้วแบงค์จะลงไปอีกก็จะเป็นแต่ละกิจกรรมนั่นเองนะคะ"
    },
    {
      "message_id": 985,
      "agent_id": 33,
      "delay": 0.219,
      "speech_duration": 0.164,
      "transcribe_duration": 0.219,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 986,
      "agent_id": 33,
      "delay": 0.302,
      "speech_duration": 0.292,
      "transcribe_duration": 0.302,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 987,
      "agent_id": 33,
      "delay": 2.937,
      "speech_duration": 2.852,
      "transcribe_duration": 2.937,
      "wpm": 153,
      "message": "เหมือนองค์กรไอทีอาจจะเป็นโปร"
    },
    {
      "message_id": 988,
      "agent_id": 33,
      "delay": 0.421,
      "speech_duration": 0.42,
      "transcribe_duration": 0.421,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 989,
      "agent_id": 33,
      "delay": 0.227,
      "speech_duration": 0.228,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 990,
      "agent_id": 33,
      "delay": 4.126,
      "speech_duration": 4.068,
      "transcribe_duration": 4.126,
      "wpm": 188,
      "message": "ก็จะแบ่งย่อยลงไปอีกว่ามีกิจกรรมอะไรบ้างนั่นเองนะคะ"
    },
    {
      "message_id": 991,
      "agent_id": 33,
      "delay": 0.422,
      "speech_duration": 0.42,
      "transcribe_duration": 0.422,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 992,
      "agent_id": 33,
      "delay": 2.903,
      "speech_duration": 2.852,
      "transcribe_duration": 2.903,
      "wpm": 142,
      "message": "ก็จะมีพวกเครื่องมือพวก KPI"
    },
    {
      "message_id": 993,
      "agent_id": 33,
      "delay": 0.302,
      "speech_duration": 0.292,
      "transcribe_duration": 0.302,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 994,
      "agent_id": 33,
      "delay": 0.696,
      "speech_duration": 0.676,
      "transcribe_duration": 0.696,
      "wpm": 111,
      "message": "นะคะ"
    },
    {
      "message_id": 995,
      "agent_id": 33,
      "delay": 0.229,
      "speech_duration": 0.228,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 996,
      "agent_id": 33,
      "delay": 0.195,
      "speech_duration": 0.164,
      "transcribe_duration": 0.195,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 997,
      "agent_id": 33,
      "delay": 0.35,
      "speech_duration": 0.356,
      "transcribe_duration": 0.35,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 998,
      "agent_id": 33,
      "delay": 0.228,
      "speech_duration": 0.228,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 999,
      "agent_id": 33,
      "delay": 2.65,
      "speech_duration": 2.532,
      "transcribe_duration": 2.65,
      "wpm": 130,
      "message": "kg ไกลแล้วก็เซนติเมตร"
    },
    {
      "message_id": 1000,
      "agent_id": 33,
      "delay": 0.242,
      "speech_duration": 0.164,
      "transcribe_duration": 0.242,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1001,
      "agent_id": 33,
      "delay": 3.471,
      "speech_duration": 3.428,
      "transcribe_duration": 3.471,
      "wpm": 131,
      "message": "ก็คือวัดสถิติภาพวัดประสิทธิผล"
    },
    {
      "message_id": 1002,
      "agent_id": 33,
      "delay": 3.052,
      "speech_duration": 2.98,
      "transcribe_duration": 3.052,
      "wpm": 206,
      "message": "การทำงานของหน่วยงานตรงนี้เป็นว่าทำไปแล้ว"
    },
    {
      "message_id": 1003,
      "agent_id": 33,
      "delay": 0.277,
      "speech_duration": 0.164,
      "transcribe_duration": 0.277,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1004,
      "agent_id": 33,
      "delay": 0.289,
      "speech_duration": 0.292,
      "transcribe_duration": 0.289,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1005,
      "agent_id": 33,
      "delay": 0.227,
      "speech_duration": 0.228,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1006,
      "agent_id": 33,
      "delay": 3.724,
      "speech_duration": 3.684,
      "transcribe_duration": 3.724,
      "wpm": 163,
      "message": "เกิดผลลัพธ์ดีไหมอาจจะมีค่าเป็นตัวเลขไหม"
    },
    {
      "message_id": 1007,
      "agent_id": 33,
      "delay": 0.494,
      "speech_duration": 0.484,
      "transcribe_duration": 0.494,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1008,
      "agent_id": 33,
      "delay": 0.224,
      "speech_duration": 0.228,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1009,
      "agent_id": 33,
      "delay": 2.244,
      "speech_duration": 2.212,
      "transcribe_duration": 2.244,
      "wpm": 176,
      "message": "หรือเป็นผลตอบรับของลูกค้า"
    },
    {
      "message_id": 1010,
      "agent_id": 33,
      "delay": 0.481,
      "speech_duration": 0.484,
      "transcribe_duration": 0.481,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1011,
      "agent_id": 33,
      "delay": 0.274,
      "speech_duration": 0.228,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1012,
      "agent_id": 33,
      "delay": 1.904,
      "speech_duration": 1.892,
      "transcribe_duration": 1.904,
      "wpm": 135,
      "message": "ปฏิบัติงานดีนะคะ"
    },
    {
      "message_id": 1013,
      "agent_id": 33,
      "delay": 6.859,
      "speech_duration": 6.82,
      "transcribe_duration": 6.859,
      "wpm": 139,
      "message": "ให้บริการรวดเร็วมีความน่าเชื่อถือนะคะมีความใส่ใจอะไรก็ว่ากันไป"
    },
    {
      "message_id": 1014,
      "agent_id": 33,
      "delay": 1.132,
      "speech_duration": 1.124,
      "transcribe_duration": 1.132,
      "wpm": 200,
      "message": "อันนี้ก็จะเป็น"
    },
    {
      "message_id": 1015,
      "agent_id": 33,
      "delay": 2.199,
      "speech_duration": 2.148,
      "transcribe_duration": 2.199,
      "wpm": 154,
      "message": "ค่าผลลัพธ์ที่เราออกมา"
    },
    {
      "message_id": 1016,
      "agent_id": 33,
      "delay": 0.22,
      "speech_duration": 0.164,
      "transcribe_duration": 0.22,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1017,
      "agent_id": 33,
      "delay": 0.224,
      "speech_duration": 0.228,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1018,
      "agent_id": 33,
      "delay": 0.304,
      "speech_duration": 0.292,
      "transcribe_duration": 0.304,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1019,
      "agent_id": 33,
      "delay": 0.276,
      "speech_duration": 0.164,
      "transcribe_duration": 0.276,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1020,
      "agent_id": 33,
      "delay": 0.207,
      "speech_duration": 0.164,
      "transcribe_duration": 0.207,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1021,
      "agent_id": 33,
      "delay": 0.274,
      "speech_duration": 0.164,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1022,
      "agent_id": 33,
      "delay": 0.253,
      "speech_duration": 0.164,
      "transcribe_duration": 0.253,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1023,
      "agent_id": 33,
      "delay": 0.244,
      "speech_duration": 0.228,
      "transcribe_duration": 0.244,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1024,
      "agent_id": 33,
      "delay": 0.219,
      "speech_duration": 0.228,
      "transcribe_duration": 0.219,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1025,
      "agent_id": 33,
      "delay": 0.365,
      "speech_duration": 0.356,
      "transcribe_duration": 0.365,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1026,
      "agent_id": 33,
      "delay": 0.207,
      "speech_duration": 0.164,
      "transcribe_duration": 0.207,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1027,
      "agent_id": 33,
      "delay": 0.229,
      "speech_duration": 0.228,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1028,
      "agent_id": 33,
      "delay": 0.232,
      "speech_duration": 0.164,
      "transcribe_duration": 0.232,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1029,
      "agent_id": 33,
      "delay": 0.358,
      "speech_duration": 0.356,
      "transcribe_duration": 0.358,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1030,
      "agent_id": 33,
      "delay": 0.273,
      "speech_duration": 0.164,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1031,
      "agent_id": 33,
      "delay": 0.242,
      "speech_duration": 0.164,
      "transcribe_duration": 0.242,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1032,
      "agent_id": 33,
      "delay": 0.275,
      "speech_duration": 0.164,
      "transcribe_duration": 0.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1033,
      "agent_id": 33,
      "delay": 0.223,
      "speech_duration": 0.164,
      "transcribe_duration": 0.223,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1034,
      "agent_id": 33,
      "delay": 0.231,
      "speech_duration": 0.164,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1035,
      "agent_id": 33,
      "delay": 0.264,
      "speech_duration": 0.228,
      "transcribe_duration": 0.264,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1036,
      "agent_id": 33,
      "delay": 0.265,
      "speech_duration": 0.164,
      "transcribe_duration": 0.265,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1037,
      "agent_id": 33,
      "delay": 0.477,
      "speech_duration": 0.484,
      "transcribe_duration": 0.477,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1038,
      "agent_id": 33,
      "delay": 0.246,
      "speech_duration": 0.164,
      "transcribe_duration": 0.246,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1039,
      "agent_id": 33,
      "delay": 0.419,
      "speech_duration": 0.42,
      "transcribe_duration": 0.419,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1040,
      "agent_id": 33,
      "delay": 0.284,
      "speech_duration": 0.292,
      "transcribe_duration": 0.284,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1041,
      "agent_id": 33,
      "delay": 0.42,
      "speech_duration": 0.42,
      "transcribe_duration": 0.42,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1042,
      "agent_id": 33,
      "delay": 3.565,
      "speech_duration": 3.556,
      "transcribe_duration": 3.565,
      "wpm": 156,
      "message": "ถ้ามองย้อนกลับไปนะคะที่เริ่มมาจากตัว"
    },
    {
      "message_id": 1043,
      "agent_id": 33,
      "delay": 1.388,
      "speech_duration": 1.38,
      "transcribe_duration": 1.388,
      "wpm": 87,
      "message": "กิจกรรม"
    },
    {
      "message_id": 1044,
      "agent_id": 33,
      "delay": 0.221,
      "speech_duration": 0.228,
      "transcribe_duration": 0.221,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1045,
      "agent_id": 33,
      "delay": 0.369,
      "speech_duration": 0.356,
      "transcribe_duration": 0.369,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1046,
      "agent_id": 33,
      "delay": 0.247,
      "speech_duration": 0.164,
      "transcribe_duration": 0.247,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1047,
      "agent_id": 33,
      "delay": 0.42,
      "speech_duration": 0.228,
      "transcribe_duration": 0.42,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1048,
      "agent_id": 33,
      "delay": 0.748,
      "speech_duration": 0.74,
      "transcribe_duration": 0.748,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1049,
      "agent_id": 33,
      "delay": 3.867,
      "speech_duration": 3.748,
      "transcribe_duration": 3.867,
      "wpm": 192,
      "message": "ความหมายของกิจกรรมนะคะคุณพี่ก็จะเหมือนประมาณว่า"
    },
    {
      "message_id": 1050,
      "agent_id": 33,
      "delay": 1.715,
      "speech_duration": 1.7,
      "transcribe_duration": 1.715,
      "wpm": 150,
      "message": "ถ้าไม่เข้าใจนะคะ"
    },
    {
      "message_id": 1051,
      "agent_id": 33,
      "delay": 2.617,
      "speech_duration": 2.596,
      "transcribe_duration": 2.617,
      "wpm": 121,
      "message": "เกี่ยวกับความปลอดภัย"
    },
    {
      "message_id": 1052,
      "agent_id": 33,
      "delay": 2.239,
      "speech_duration": 2.212,
      "transcribe_duration": 2.239,
      "wpm": 170,
      "message": "แล้วมันต้องทำอย่างไรนะคะ"
    },
    {
      "message_id": 1053,
      "agent_id": 33,
      "delay": 0.283,
      "speech_duration": 0.292,
      "transcribe_duration": 0.283,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1054,
      "agent_id": 33,
      "delay": 0.209,
      "speech_duration": 0.164,
      "transcribe_duration": 0.209,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1055,
      "agent_id": 33,
      "delay": 0.481,
      "speech_duration": 0.484,
      "transcribe_duration": 0.481,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1056,
      "agent_id": 33,
      "delay": 2.241,
      "speech_duration": 2.212,
      "transcribe_duration": 2.241,
      "wpm": 170,
      "message": "เรามีเครื่องมือมีอะไรไหม"
    },
    {
      "message_id": 1057,
      "agent_id": 33,
      "delay": 2.554,
      "speech_duration": 2.532,
      "transcribe_duration": 2.554,
      "wpm": 142,
      "message": "ตัวเล็กมากเลยมองไม่เห็น"
    },
    {
      "message_id": 1058,
      "agent_id": 33,
      "delay": 4.365,
      "speech_duration": 4.26,
      "transcribe_duration": 4.365,
      "wpm": 144,
      "message": "สมมุติเอาตัวนี้นะคะเริ่มจาก Jewelry Gold"
    },
    {
      "message_id": 1059,
      "agent_id": 33,
      "delay": 0.202,
      "speech_duration": 0.164,
      "transcribe_duration": 0.202,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1060,
      "agent_id": 33,
      "delay": 0.268,
      "speech_duration": 0.228,
      "transcribe_duration": 0.268,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1061,
      "agent_id": 33,
      "delay": 3.01,
      "speech_duration": 2.98,
      "transcribe_duration": 3.01,
      "wpm": 171,
      "message": "ไม่เข้าใจเกี่ยวกับระบบความปลอดภัย"
    },
    {
      "message_id": 1062,
      "agent_id": 33,
      "delay": 0.266,
      "speech_duration": 0.228,
      "transcribe_duration": 0.266,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1063,
      "agent_id": 33,
      "delay": 0.231,
      "speech_duration": 0.228,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1064,
      "agent_id": 33,
      "delay": 0.203,
      "speech_duration": 0.164,
      "transcribe_duration": 0.203,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1065,
      "agent_id": 33,
      "delay": 4.287,
      "speech_duration": 4.26,
      "transcribe_duration": 4.287,
      "wpm": 173,
      "message": "เราก็จะมีความถี่ที่เกิดขึ้นต้องมีการ Monitor ไหม"
    },
    {
      "message_id": 1066,
      "agent_id": 33,
      "delay": 2.575,
      "speech_duration": 2.532,
      "transcribe_duration": 2.575,
      "wpm": 160,
      "message": "เสร็จแล้วจะมี process อะไร"
    },
    {
      "message_id": 1067,
      "agent_id": 33,
      "delay": 0.267,
      "speech_duration": 0.228,
      "transcribe_duration": 0.267,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1068,
      "agent_id": 33,
      "delay": 0.287,
      "speech_duration": 0.292,
      "transcribe_duration": 0.287,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1069,
      "agent_id": 33,
      "delay": 0.577,
      "speech_duration": 0.548,
      "transcribe_duration": 0.577,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1070,
      "agent_id": 33,
      "delay": 0.488,
      "speech_duration": 0.292,
      "transcribe_duration": 0.488,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1071,
      "agent_id": 33,
      "delay": 3.95,
      "speech_duration": 3.876,
      "transcribe_duration": 3.95,
      "wpm": 197,
      "message": "ต้องการรู้ว่าจะแก้ปัญหาหรือเปล่าว่าจะมา Post It Go"
    },
    {
      "message_id": 1072,
      "agent_id": 33,
      "delay": 0.354,
      "speech_duration": 0.356,
      "transcribe_duration": 0.354,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1073,
      "agent_id": 33,
      "delay": 0.224,
      "speech_duration": 0.228,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1074,
      "agent_id": 33,
      "delay": 2.113,
      "speech_duration": 2.084,
      "transcribe_duration": 2.113,
      "wpm": 115,
      "message": "แล้วก็มาดูจำนวน"
    },
    {
      "message_id": 1075,
      "agent_id": 33,
      "delay": 0.227,
      "speech_duration": 0.164,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1076,
      "agent_id": 33,
      "delay": 0.204,
      "speech_duration": 0.164,
      "transcribe_duration": 0.204,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1077,
      "agent_id": 33,
      "delay": 2.528,
      "speech_duration": 2.212,
      "transcribe_duration": 2.528,
      "wpm": 47,
      "message": "except"
    },
    {
      "message_id": 1078,
      "agent_id": 33,
      "delay": 0.277,
      "speech_duration": 0.228,
      "transcribe_duration": 0.277,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1079,
      "agent_id": 33,
      "delay": 2.748,
      "speech_duration": 2.724,
      "transcribe_duration": 2.748,
      "wpm": 127,
      "message": "ก็คือจำนวนครั้งที่เกิด"
    },
    {
      "message_id": 1080,
      "agent_id": 33,
      "delay": 0.249,
      "speech_duration": 0.164,
      "transcribe_duration": 0.249,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1081,
      "agent_id": 33,
      "delay": 3.093,
      "speech_duration": 3.044,
      "transcribe_duration": 3.093,
      "wpm": 163,
      "message": "เป็นการบุกรุกการเข้ามาของตัวระบบ"
    },
    {
      "message_id": 1082,
      "agent_id": 33,
      "delay": 0.201,
      "speech_duration": 0.164,
      "transcribe_duration": 0.201,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1083,
      "agent_id": 33,
      "delay": 0.255,
      "speech_duration": 0.228,
      "transcribe_duration": 0.255,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1084,
      "agent_id": 33,
      "delay": 0.804,
      "speech_duration": 0.804,
      "transcribe_duration": 0.804,
      "wpm": 93,
      "message": "นะคะ"
    },
    {
      "message_id": 1085,
      "agent_id": 33,
      "delay": 0.266,
      "speech_duration": 0.228,
      "transcribe_duration": 0.266,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1086,
      "agent_id": 33,
      "delay": 5.497,
      "speech_duration": 5.156,
      "transcribe_duration": 5.497,
      "wpm": 151,
      "message": "เราต้องมีเครื่องมือหรือว่าอุปกรณ์ที่มาให้บริการนะคะ"
    },
    {
      "message_id": 1087,
      "agent_id": 33,
      "delay": 2.093,
      "speech_duration": 2.084,
      "transcribe_duration": 2.093,
      "wpm": 94,
      "message": "สนับสนุนหรือ"
    },
    {
      "message_id": 1088,
      "agent_id": 33,
      "delay": 2.027,
      "speech_duration": 2.02,
      "transcribe_duration": 2.027,
      "wpm": 111,
      "message": "recovery ก็คือ"
    },
    {
      "message_id": 1089,
      "agent_id": 33,
      "delay": 0.287,
      "speech_duration": 0.292,
      "transcribe_duration": 0.287,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1090,
      "agent_id": 33,
      "delay": 0.252,
      "speech_duration": 0.228,
      "transcribe_duration": 0.252,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1091,
      "agent_id": 33,
      "delay": 0.203,
      "speech_duration": 0.164,
      "transcribe_duration": 0.203,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1092,
      "agent_id": 33,
      "delay": 0.25,
      "speech_duration": 0.164,
      "transcribe_duration": 0.25,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1093,
      "agent_id": 33,
      "delay": 0.212,
      "speech_duration": 0.164,
      "transcribe_duration": 0.212,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1094,
      "agent_id": 33,
      "delay": 3.411,
      "speech_duration": 3.044,
      "transcribe_duration": 3.411,
      "wpm": 118,
      "message": "กรณีที่มีการโจมตีขึ้นมา"
    },
    {
      "message_id": 1095,
      "agent_id": 33,
      "delay": 6.21,
      "speech_duration": 6.116,
      "transcribe_duration": 6.21,
      "wpm": 169,
      "message": "delivery ตัวระบบขึ้นมาได้หรือเปล่าอาจจะเป็นไอจี Gold เสร็จแล้วก็จะมา"
    },
    {
      "message_id": 1096,
      "agent_id": 33,
      "delay": 0.36,
      "speech_duration": 0.356,
      "transcribe_duration": 0.36,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1097,
      "agent_id": 33,
      "delay": 0.28,
      "speech_duration": 0.228,
      "transcribe_duration": 0.28,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1098,
      "agent_id": 33,
      "delay": 0.426,
      "speech_duration": 0.42,
      "transcribe_duration": 0.426,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1099,
      "agent_id": 33,
      "delay": 1.593,
      "speech_duration": 1.572,
      "transcribe_duration": 1.593,
      "wpm": 115,
      "message": "ดูจำนวนนะคะ"
    },
    {
      "message_id": 1100,
      "agent_id": 33,
      "delay": 0.288,
      "speech_duration": 0.228,
      "transcribe_duration": 0.288,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1101,
      "agent_id": 33,
      "delay": 0.224,
      "speech_duration": 0.164,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1102,
      "agent_id": 33,
      "delay": 0.238,
      "speech_duration": 0.164,
      "transcribe_duration": 0.238,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1103,
      "agent_id": 33,
      "delay": 0.681,
      "speech_duration": 0.676,
      "transcribe_duration": 0.681,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1104,
      "agent_id": 33,
      "delay": 0.357,
      "speech_duration": 0.356,
      "transcribe_duration": 0.357,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1105,
      "agent_id": 33,
      "delay": 3.803,
      "speech_duration": 3.748,
      "transcribe_duration": 3.803,
      "wpm": 144,
      "message": "ของผลกระทบเกี่ยวกับธุรกิจของเราด้วย"
    },
    {
      "message_id": 1106,
      "agent_id": 33,
      "delay": 0.293,
      "speech_duration": 0.292,
      "transcribe_duration": 0.293,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1107,
      "agent_id": 33,
      "delay": 0.605,
      "speech_duration": 0.612,
      "transcribe_duration": 0.605,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1108,
      "agent_id": 33,
      "delay": 0.311,
      "speech_duration": 0.292,
      "transcribe_duration": 0.311,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1109,
      "agent_id": 33,
      "delay": 2.225,
      "speech_duration": 2.212,
      "transcribe_duration": 2.225,
      "wpm": 122,
      "message": "ขึ้นมามีการบุกรุก"
    },
    {
      "message_id": 1110,
      "agent_id": 33,
      "delay": 0.543,
      "speech_duration": 0.548,
      "transcribe_duration": 0.543,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1111,
      "agent_id": 33,
      "delay": 4.92,
      "speech_duration": 4.836,
      "transcribe_duration": 4.92,
      "wpm": 171,
      "message": "ในความปลอดภัยของระบบเครือข่ายของเราแล้วมาส่งผลกระทบกับ"
    },
    {
      "message_id": 1112,
      "agent_id": 33,
      "delay": 0.437,
      "speech_duration": 0.42,
      "transcribe_duration": 0.437,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1113,
      "agent_id": 33,
      "delay": 0.433,
      "speech_duration": 0.228,
      "transcribe_duration": 0.433,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1114,
      "agent_id": 33,
      "delay": 0.255,
      "speech_duration": 0.164,
      "transcribe_duration": 0.255,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1115,
      "agent_id": 33,
      "delay": 6.578,
      "speech_duration": 6.5,
      "transcribe_duration": 6.578,
      "wpm": 173,
      "message": "ฝ่ายเทคโนโลยีสารสนเทศของเราหรือเปล่าเสร็จแล้วท้าพิสูจน์มันจะส่งผลกระทบนะคะ"
    },
    {
      "message_id": 1116,
      "agent_id": 33,
      "delay": 0.295,
      "speech_duration": 0.292,
      "transcribe_duration": 0.295,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1117,
      "agent_id": 33,
      "delay": 0.252,
      "speech_duration": 0.228,
      "transcribe_duration": 0.252,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1118,
      "agent_id": 33,
      "delay": 3.119,
      "speech_duration": 3.108,
      "transcribe_duration": 3.119,
      "wpm": 121,
      "message": "เกี่ยวกับไปรษณีย์หรือว่า"
    },
    {
      "message_id": 1119,
      "agent_id": 33,
      "delay": 2.3,
      "speech_duration": 2.276,
      "transcribe_duration": 2.3,
      "wpm": 105,
      "message": "องค์กรของเราไหม"
    },
    {
      "message_id": 1120,
      "agent_id": 33,
      "delay": 4.951,
      "speech_duration": 4.9,
      "transcribe_duration": 4.951,
      "wpm": 159,
      "message": "มีวิธีการอย่างไรมีวิธีสืบเรื่องต่อๆไปตั้งแต่กิจกรรม"
    },
    {
      "message_id": 1121,
      "agent_id": 33,
      "delay": 0.37,
      "speech_duration": 0.356,
      "transcribe_duration": 0.37,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1122,
      "agent_id": 33,
      "delay": 0.274,
      "speech_duration": 0.228,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1123,
      "agent_id": 33,
      "delay": 0.195,
      "speech_duration": 0.164,
      "transcribe_duration": 0.195,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1124,
      "agent_id": 33,
      "delay": 0.255,
      "speech_duration": 0.228,
      "transcribe_duration": 0.255,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1125,
      "agent_id": 33,
      "delay": 0.29,
      "speech_duration": 0.292,
      "transcribe_duration": 0.29,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1126,
      "agent_id": 33,
      "delay": 5.564,
      "speech_duration": 5.476,
      "transcribe_duration": 5.564,
      "wpm": 148,
      "message": "มันเป็นกระบวนการแล้วก็เป็น Business Gold ตามลำดับนะคะ"
    },
    {
      "message_id": 1127,
      "agent_id": 33,
      "delay": 0.264,
      "speech_duration": 0.228,
      "transcribe_duration": 0.264,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1128,
      "agent_id": 33,
      "delay": 0.262,
      "speech_duration": 0.164,
      "transcribe_duration": 0.262,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1129,
      "agent_id": 33,
      "delay": 0.36,
      "speech_duration": 0.356,
      "transcribe_duration": 0.36,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1130,
      "agent_id": 33,
      "delay": 0.251,
      "speech_duration": 0.228,
      "transcribe_duration": 0.251,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1131,
      "agent_id": 33,
      "delay": 0.234,
      "speech_duration": 0.164,
      "transcribe_duration": 0.234,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1132,
      "agent_id": 33,
      "delay": 0.559,
      "speech_duration": 0.548,
      "transcribe_duration": 0.559,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1133,
      "agent_id": 33,
      "delay": 0.875,
      "speech_duration": 0.868,
      "transcribe_duration": 0.875,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1134,
      "agent_id": 33,
      "delay": 0.688,
      "speech_duration": 0.676,
      "transcribe_duration": 0.688,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1135,
      "agent_id": 33,
      "delay": 4.623,
      "speech_duration": 4.58,
      "transcribe_duration": 4.623,
      "wpm": 108,
      "message": "เรามาดูโครงสร้างนะคะของตัว covid"
    },
    {
      "message_id": 1136,
      "agent_id": 33,
      "delay": 0.266,
      "speech_duration": 0.164,
      "transcribe_duration": 0.266,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1137,
      "agent_id": 33,
      "delay": 0.552,
      "speech_duration": 0.548,
      "transcribe_duration": 0.552,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1138,
      "agent_id": 33,
      "delay": 0.35,
      "speech_duration": 0.356,
      "transcribe_duration": 0.35,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1139,
      "agent_id": 33,
      "delay": 3.44,
      "speech_duration": 3.428,
      "transcribe_duration": 3.44,
      "wpm": 153,
      "message": "ว่าจะสนับสนุนการทำงานรวมถึงกลยุทธ์"
    },
    {
      "message_id": 1140,
      "agent_id": 33,
      "delay": 0.232,
      "speech_duration": 0.228,
      "transcribe_duration": 0.232,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1141,
      "agent_id": 33,
      "delay": 0.248,
      "speech_duration": 0.164,
      "transcribe_duration": 0.248,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1142,
      "agent_id": 33,
      "delay": 0.352,
      "speech_duration": 0.356,
      "transcribe_duration": 0.352,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1143,
      "agent_id": 33,
      "delay": 4.073,
      "speech_duration": 3.748,
      "transcribe_duration": 4.073,
      "wpm": 176,
      "message": "เรามีกลยุทธ์ขององค์กรอย่างไรวางแผนไว้แบบไหน"
    },
    {
      "message_id": 1144,
      "agent_id": 33,
      "delay": 0.229,
      "speech_duration": 0.228,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1145,
      "agent_id": 33,
      "delay": 4.985,
      "speech_duration": 4.9,
      "transcribe_duration": 4.985,
      "wpm": 150,
      "message": "อันไหนที่จะเป็นจุดชูนะคะในหน่วยงานในองค์กรของเรา"
    },
    {
      "message_id": 1146,
      "agent_id": 33,
      "delay": 8.626,
      "speech_duration": 8.548,
      "transcribe_duration": 8.626,
      "wpm": 165,
      "message": "ก็ต้องกำหนดความรับผิดชอบต่างๆให้แต่ละแผนกแต่ละบุคคลให้ชัดเจนพูดง่ายๆก็คือมอบหมายงานให้ถูกต้อง"
    },
    {
      "message_id": 1147,
      "agent_id": 33,
      "delay": 3.041,
      "speech_duration": 2.98,
      "transcribe_duration": 3.041,
      "wpm": 186,
      "message": "ตามความสามารถของแต่ละแผนกแล้วก็บุคคล"
    },
    {
      "message_id": 1148,
      "agent_id": 33,
      "delay": 0.238,
      "speech_duration": 0.228,
      "transcribe_duration": 0.238,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1149,
      "agent_id": 33,
      "delay": 1.159,
      "speech_duration": 1.124,
      "transcribe_duration": 1.159,
      "wpm": 107,
      "message": "จริงหรอ"
    },
    {
      "message_id": 1150,
      "agent_id": 33,
      "delay": 2.031,
      "speech_duration": 2.02,
      "transcribe_duration": 2.031,
      "wpm": 82,
      "message": "แล้วแน่นอน"
    },
    {
      "message_id": 1151,
      "agent_id": 33,
      "delay": 0.284,
      "speech_duration": 0.292,
      "transcribe_duration": 0.284,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1152,
      "agent_id": 33,
      "delay": 1.078,
      "speech_duration": 1.06,
      "transcribe_duration": 1.078,
      "wpm": 156,
      "message": "ที่สุดแล้ว"
    },
    {
      "message_id": 1153,
      "agent_id": 33,
      "delay": 2.668,
      "speech_duration": 2.596,
      "transcribe_duration": 2.668,
      "wpm": 162,
      "message": "รับขนย้ายของเราก็จะเกิดขึ้น"
    },
    {
      "message_id": 1154,
      "agent_id": 33,
      "delay": 0.218,
      "speech_duration": 0.164,
      "transcribe_duration": 0.218,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1155,
      "agent_id": 33,
      "delay": 0.284,
      "speech_duration": 0.292,
      "transcribe_duration": 0.284,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1156,
      "agent_id": 33,
      "delay": 6.099,
      "speech_duration": 6.052,
      "transcribe_duration": 6.099,
      "wpm": 198,
      "message": "แล้วก็อาจจะไม่เกิดข้อผิดพลาดรวมถึงการทำงานที่ค่อนข้างมีประสิทธิภาพแล้วก็รวดเร็ว"
    },
    {
      "message_id": 1157,
      "agent_id": 33,
      "delay": 0.37,
      "speech_duration": 0.356,
      "transcribe_duration": 0.37,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1158,
      "agent_id": 33,
      "delay": 0.797,
      "speech_duration": 0.804,
      "transcribe_duration": 0.797,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1159,
      "agent_id": 33,
      "delay": 0.501,
      "speech_duration": 0.484,
      "transcribe_duration": 0.501,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1160,
      "agent_id": 33,
      "delay": 0.291,
      "speech_duration": 0.292,
      "transcribe_duration": 0.291,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1161,
      "agent_id": 33,
      "delay": 0.231,
      "speech_duration": 0.228,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1162,
      "agent_id": 33,
      "delay": 0.274,
      "speech_duration": 0.228,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1163,
      "agent_id": 33,
      "delay": 0.264,
      "speech_duration": 0.164,
      "transcribe_duration": 0.264,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1164,
      "agent_id": 33,
      "delay": 0.229,
      "speech_duration": 0.228,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1165,
      "agent_id": 33,
      "delay": 3.172,
      "speech_duration": 3.044,
      "transcribe_duration": 3.172,
      "wpm": 182,
      "message": "แบ่งงานถูกเขาก็จะรู้ว่าเขาจะมาส่งของ"
    },
    {
      "message_id": 1166,
      "agent_id": 33,
      "delay": 6.691,
      "speech_duration": 6.564,
      "transcribe_duration": 6.691,
      "wpm": 215,
      "message": "ในแต่ละครั้งมันต้องใช้ทรัพยากรอะไรบ้างบุคคลไหมต้องมีใครมาช่วยไหม support อุปกรณ์หรือเปล่านะคะ"
    },
    {
      "message_id": 1167,
      "agent_id": 33,
      "delay": 0.501,
      "speech_duration": 0.484,
      "transcribe_duration": 0.501,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1168,
      "agent_id": 33,
      "delay": 7.44,
      "speech_duration": 7.396,
      "transcribe_duration": 7.44,
      "wpm": 136,
      "message": "หรือเครื่องมือตัวไหนที่ไม่เพียงพอจะได้รู้ว่าอันไหนที่นำมาใช้แล้วก็"
    },
    {
      "message_id": 1169,
      "agent_id": 33,
      "delay": 0.268,
      "speech_duration": 0.164,
      "transcribe_duration": 0.268,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1170,
      "agent_id": 33,
      "delay": 3.057,
      "speech_duration": 3.044,
      "transcribe_duration": 3.057,
      "wpm": 163,
      "message": "อันไหนที่จะเกิดประโยชน์มากที่สุด"
    },
    {
      "message_id": 1171,
      "agent_id": 33,
      "delay": 0.215,
      "speech_duration": 0.164,
      "transcribe_duration": 0.215,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1172,
      "agent_id": 33,
      "delay": 0.218,
      "speech_duration": 0.164,
      "transcribe_duration": 0.218,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1173,
      "agent_id": 33,
      "delay": 0.227,
      "speech_duration": 0.228,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1174,
      "agent_id": 33,
      "delay": 5.52,
      "speech_duration": 5.412,
      "transcribe_duration": 5.52,
      "wpm": 130,
      "message": "เครื่องตัวกรอบครู B นี่ว่าจะมีเนื้อหาที่ควบคุม"
    },
    {
      "message_id": 1175,
      "agent_id": 33,
      "delay": 0.214,
      "speech_duration": 0.164,
      "transcribe_duration": 0.214,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1176,
      "agent_id": 33,
      "delay": 0.613,
      "speech_duration": 0.612,
      "transcribe_duration": 0.613,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1177,
      "agent_id": 33,
      "delay": 4.107,
      "speech_duration": 4.068,
      "transcribe_duration": 4.107,
      "wpm": 195,
      "message": "เกี่ยวกับบริหารจัดการเทคโนโลยีสารสนเทศในองค์กรของเรา"
    },
    {
      "message_id": 1178,
      "agent_id": 33,
      "delay": 0.499,
      "speech_duration": 0.484,
      "transcribe_duration": 0.499,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1179,
      "agent_id": 33,
      "delay": 1.682,
      "speech_duration": 1.636,
      "transcribe_duration": 1.682,
      "wpm": 128,
      "message": "จะแบ่งออกเป็น"
    },
    {
      "message_id": 1180,
      "agent_id": 33,
      "delay": 0.272,
      "speech_duration": 0.164,
      "transcribe_duration": 0.272,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1181,
      "agent_id": 33,
      "delay": 2.06,
      "speech_duration": 2.02,
      "transcribe_duration": 2.06,
      "wpm": 119,
      "message": "4 โดเมนรักๆนะคะ"
    },
    {
      "message_id": 1182,
      "agent_id": 33,
      "delay": 0.23,
      "speech_duration": 0.228,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1183,
      "agent_id": 33,
      "delay": 0.262,
      "speech_duration": 0.164,
      "transcribe_duration": 0.262,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1184,
      "agent_id": 33,
      "delay": 1.921,
      "speech_duration": 1.892,
      "transcribe_duration": 1.921,
      "wpm": 95,
      "message": "โดยอันที่ 1"
    },
    {
      "message_id": 1185,
      "agent_id": 33,
      "delay": 0.275,
      "speech_duration": 0.228,
      "transcribe_duration": 0.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1186,
      "agent_id": 33,
      "delay": 0.239,
      "speech_duration": 0.164,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1187,
      "agent_id": 33,
      "delay": 0.237,
      "speech_duration": 0.164,
      "transcribe_duration": 0.237,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1188,
      "agent_id": 33,
      "delay": 3.372,
      "speech_duration": 3.3,
      "transcribe_duration": 3.372,
      "wpm": 145,
      "message": "เริ่มแรกทุกอย่างต้องมีการวางแผน"
    },
    {
      "message_id": 1189,
      "agent_id": 33,
      "delay": 0.248,
      "speech_duration": 0.164,
      "transcribe_duration": 0.248,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1190,
      "agent_id": 33,
      "delay": 0.272,
      "speech_duration": 0.164,
      "transcribe_duration": 0.272,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1191,
      "agent_id": 33,
      "delay": 0.228,
      "speech_duration": 0.228,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1192,
      "agent_id": 33,
      "delay": 0.252,
      "speech_duration": 0.164,
      "transcribe_duration": 0.252,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1193,
      "agent_id": 33,
      "delay": 0.197,
      "speech_duration": 0.164,
      "transcribe_duration": 0.197,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1194,
      "agent_id": 33,
      "delay": 0.224,
      "speech_duration": 0.164,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1195,
      "agent_id": 33,
      "delay": 4.621,
      "speech_duration": 4.58,
      "transcribe_duration": 4.621,
      "wpm": 174,
      "message": "ผู้บริหารก็ต้องรู้ว่ากลยุทธ์ทางด้านเทคโนโลยีสารสนเทศ"
    },
    {
      "message_id": 1196,
      "agent_id": 33,
      "delay": 1.779,
      "speech_duration": 1.764,
      "transcribe_duration": 1.779,
      "wpm": 145,
      "message": "แล้วก็กลยุทธ์ของ"
    },
    {
      "message_id": 1197,
      "agent_id": 33,
      "delay": 0.272,
      "speech_duration": 0.228,
      "transcribe_duration": 0.272,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1198,
      "agent_id": 33,
      "delay": 0.307,
      "speech_duration": 0.292,
      "transcribe_duration": 0.307,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1199,
      "agent_id": 33,
      "delay": 1.521,
      "speech_duration": 1.508,
      "transcribe_duration": 1.521,
      "wpm": 129,
      "message": "ทางธุรกิจนี่"
    },
    {
      "message_id": 1200,
      "agent_id": 33,
      "delay": 1.65,
      "speech_duration": 1.636,
      "transcribe_duration": 1.65,
      "wpm": 156,
      "message": "ไปทิศทางเดียวกัน"
    },
    {
      "message_id": 1201,
      "agent_id": 33,
      "delay": 0.235,
      "speech_duration": 0.228,
      "transcribe_duration": 0.235,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1202,
      "agent_id": 33,
      "delay": 5.096,
      "speech_duration": 5.028,
      "transcribe_duration": 5.096,
      "wpm": 179,
      "message": "ทั้งกลยุทธ์ทั้งเป้าหมายต้องไปทิศทางเดียวกันทั้งธุรกิจแล้วก็"
    },
    {
      "message_id": 1203,
      "agent_id": 33,
      "delay": 0.268,
      "speech_duration": 0.228,
      "transcribe_duration": 0.268,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1204,
      "agent_id": 33,
      "delay": 2.282,
      "speech_duration": 2.276,
      "transcribe_duration": 2.282,
      "wpm": 158,
      "message": "เทคโนโลยีสารสนเทศของเรา"
    },
    {
      "message_id": 1205,
      "agent_id": 33,
      "delay": 0.496,
      "speech_duration": 0.484,
      "transcribe_duration": 0.496,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1206,
      "agent_id": 33,
      "delay": 2.674,
      "speech_duration": 2.66,
      "transcribe_duration": 2.674,
      "wpm": 158,
      "message": "ประสิทธิภาพคุณภาพของระบบงาน"
    },
    {
      "message_id": 1207,
      "agent_id": 33,
      "delay": 0.245,
      "speech_duration": 0.164,
      "transcribe_duration": 0.245,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1208,
      "agent_id": 33,
      "delay": 0.368,
      "speech_duration": 0.356,
      "transcribe_duration": 0.368,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1209,
      "agent_id": 33,
      "delay": 1.068,
      "speech_duration": 1.06,
      "transcribe_duration": 1.068,
      "wpm": 156,
      "message": "เป็นแบบไหน"
    },
    {
      "message_id": 1210,
      "agent_id": 33,
      "delay": 0.35,
      "speech_duration": 0.356,
      "transcribe_duration": 0.35,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1211,
      "agent_id": 33,
      "delay": 3.064,
      "speech_duration": 3.044,
      "transcribe_duration": 3.064,
      "wpm": 133,
      "message": "นำไปใช้แล้วเกิดความเหมาะสม"
    },
    {
      "message_id": 1212,
      "agent_id": 33,
      "delay": 0.264,
      "speech_duration": 0.228,
      "transcribe_duration": 0.264,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1213,
      "agent_id": 33,
      "delay": 0.346,
      "speech_duration": 0.356,
      "transcribe_duration": 0.346,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1214,
      "agent_id": 33,
      "delay": 0.275,
      "speech_duration": 0.164,
      "transcribe_duration": 0.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1215,
      "agent_id": 33,
      "delay": 0.265,
      "speech_duration": 0.228,
      "transcribe_duration": 0.265,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1216,
      "agent_id": 33,
      "delay": 3.082,
      "speech_duration": 3.044,
      "transcribe_duration": 3.082,
      "wpm": 108,
      "message": "กลับธุรกิจหรือไม่นะคะ"
    },
    {
      "message_id": 1217,
      "agent_id": 33,
      "delay": 0.229,
      "speech_duration": 0.228,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1218,
      "agent_id": 33,
      "delay": 0.423,
      "speech_duration": 0.42,
      "transcribe_duration": 0.423,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1219,
      "agent_id": 33,
      "delay": 0.277,
      "speech_duration": 0.164,
      "transcribe_duration": 0.277,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1220,
      "agent_id": 33,
      "delay": 0.343,
      "speech_duration": 0.356,
      "transcribe_duration": 0.343,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1221,
      "agent_id": 33,
      "delay": 0.211,
      "speech_duration": 0.164,
      "transcribe_duration": 0.211,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1222,
      "agent_id": 33,
      "delay": 0.746,
      "speech_duration": 0.74,
      "transcribe_duration": 0.746,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1223,
      "agent_id": 33,
      "delay": 0.243,
      "speech_duration": 0.228,
      "transcribe_duration": 0.243,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1224,
      "agent_id": 33,
      "delay": 0.228,
      "speech_duration": 0.228,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1225,
      "agent_id": 33,
      "delay": 3.902,
      "speech_duration": 3.876,
      "transcribe_duration": 3.902,
      "wpm": 155,
      "message": "ผู้บริหารสามารถเช็คดูได้ไหมว่าตอนนี้นี่"
    },
    {
      "message_id": 1226,
      "agent_id": 33,
      "delay": 0.256,
      "speech_duration": 0.164,
      "transcribe_duration": 0.256,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1227,
      "agent_id": 33,
      "delay": 0.201,
      "speech_duration": 0.164,
      "transcribe_duration": 0.201,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1228,
      "agent_id": 33,
      "delay": 0.224,
      "speech_duration": 0.164,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1229,
      "agent_id": 33,
      "delay": 4.03,
      "speech_duration": 4.004,
      "transcribe_duration": 4.03,
      "wpm": 176,
      "message": "องค์กรประสบความสำเร็จในการใช้ทรัพยากรหรือเปล่า"
    },
    {
      "message_id": 1230,
      "agent_id": 33,
      "delay": 0.254,
      "speech_duration": 0.164,
      "transcribe_duration": 0.254,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1231,
      "agent_id": 33,
      "delay": 0.254,
      "speech_duration": 0.164,
      "transcribe_duration": 0.254,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1232,
      "agent_id": 33,
      "delay": 0.498,
      "speech_duration": 0.484,
      "transcribe_duration": 0.498,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1233,
      "agent_id": 33,
      "delay": 2.953,
      "speech_duration": 2.916,
      "transcribe_duration": 2.953,
      "wpm": 190,
      "message": "มีเครื่องมือทั้งหมดนี้พร้อมใช้งานไหม"
    },
    {
      "message_id": 1234,
      "agent_id": 33,
      "delay": 0.56,
      "speech_duration": 0.548,
      "transcribe_duration": 0.56,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1235,
      "agent_id": 33,
      "delay": 2.003,
      "speech_duration": 1.956,
      "transcribe_duration": 2.003,
      "wpm": 199,
      "message": "10 เครื่องพร้อม 8 เครื่อง"
    },
    {
      "message_id": 1236,
      "agent_id": 33,
      "delay": 3.66,
      "speech_duration": 3.62,
      "transcribe_duration": 3.66,
      "wpm": 236,
      "message": "แล้ว 2 เครื่องใช้ประโยชน์ได้หรือเปล่าหรือไม่เกิดประโยชน์"
    },
    {
      "message_id": 1237,
      "agent_id": 33,
      "delay": 2.746,
      "speech_duration": 2.724,
      "transcribe_duration": 2.746,
      "wpm": 193,
      "message": "ใช้แล้วสามารถทำงานได้ตลอดหรือเปล่า"
    },
    {
      "message_id": 1238,
      "agent_id": 33,
      "delay": 0.679,
      "speech_duration": 0.676,
      "transcribe_duration": 0.679,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1239,
      "agent_id": 33,
      "delay": 1.798,
      "speech_duration": 1.764,
      "transcribe_duration": 1.798,
      "wpm": 221,
      "message": "ไม่มีการหยุดหรือว่าติดขัด"
    },
    {
      "message_id": 1240,
      "agent_id": 33,
      "delay": 0.259,
      "speech_duration": 0.164,
      "transcribe_duration": 0.259,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1241,
      "agent_id": 33,
      "delay": 3.422,
      "speech_duration": 3.364,
      "transcribe_duration": 3.422,
      "wpm": 89,
      "message": "หรือบุคลากรไปอบรมมา"
    },
    {
      "message_id": 1242,
      "agent_id": 33,
      "delay": 3.519,
      "speech_duration": 3.492,
      "transcribe_duration": 3.519,
      "wpm": 159,
      "message": "สามารถทำงานได้ตามหน้าที่ที่กำหนดนะคะ"
    },
    {
      "message_id": 1243,
      "agent_id": 33,
      "delay": 1.642,
      "speech_duration": 1.636,
      "transcribe_duration": 1.642,
      "wpm": 110,
      "message": "หรือไม่นะคะ"
    },
    {
      "message_id": 1244,
      "agent_id": 33,
      "delay": 0.23,
      "speech_duration": 0.164,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1245,
      "agent_id": 33,
      "delay": 3.24,
      "speech_duration": 3.236,
      "transcribe_duration": 3.24,
      "wpm": 181,
      "message": "อันนี้ก็ต้องทราบว่ามีปัญหาอะไรเกิดขึ้น"
    },
    {
      "message_id": 1246,
      "agent_id": 33,
      "delay": 0.226,
      "speech_duration": 0.228,
      "transcribe_duration": 0.226,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1247,
      "agent_id": 33,
      "delay": 0.263,
      "speech_duration": 0.228,
      "transcribe_duration": 0.263,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1248,
      "agent_id": 33,
      "delay": 3.526,
      "speech_duration": 3.492,
      "transcribe_duration": 3.526,
      "wpm": 176,
      "message": "หรือมีกระบวนการตรงไหนที่ต้องแก้ไขนั่นเอง"
    },
    {
      "message_id": 1249,
      "agent_id": 33,
      "delay": 1.775,
      "speech_duration": 1.764,
      "transcribe_duration": 1.775,
      "wpm": 136,
      "message": "ต้องมีการวางแผน"
    },
    {
      "message_id": 1250,
      "agent_id": 33,
      "delay": 0.254,
      "speech_duration": 0.164,
      "transcribe_duration": 0.254,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1251,
      "agent_id": 33,
      "delay": 0.233,
      "speech_duration": 0.164,
      "transcribe_duration": 0.233,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1252,
      "agent_id": 33,
      "delay": 0.249,
      "speech_duration": 0.228,
      "transcribe_duration": 0.249,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1253,
      "agent_id": 33,
      "delay": 0.239,
      "speech_duration": 0.164,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1254,
      "agent_id": 33,
      "delay": 0.269,
      "speech_duration": 0.164,
      "transcribe_duration": 0.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1255,
      "agent_id": 33,
      "delay": 0.424,
      "speech_duration": 0.42,
      "transcribe_duration": 0.424,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1256,
      "agent_id": 33,
      "delay": 3.311,
      "speech_duration": 3.3,
      "transcribe_duration": 3.311,
      "wpm": 227,
      "message": "พนักงานทุกคนก็ต้องเข้าใจวัตถุประสงค์ขององค์กรนะคะ"
    },
    {
      "message_id": 1257,
      "agent_id": 33,
      "delay": 0.215,
      "speech_duration": 0.164,
      "transcribe_duration": 0.215,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1258,
      "agent_id": 33,
      "delay": 0.259,
      "speech_duration": 0.164,
      "transcribe_duration": 0.259,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1259,
      "agent_id": 33,
      "delay": 0.388,
      "speech_duration": 0.228,
      "transcribe_duration": 0.388,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1260,
      "agent_id": 33,
      "delay": 2.684,
      "speech_duration": 2.66,
      "transcribe_duration": 2.684,
      "wpm": 147,
      "message": "มีความเข้าใจกับความเสี่ยง"
    },
    {
      "message_id": 1261,
      "agent_id": 33,
      "delay": 0.278,
      "speech_duration": 0.164,
      "transcribe_duration": 0.278,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1262,
      "agent_id": 33,
      "delay": 1.9,
      "speech_duration": 1.892,
      "transcribe_duration": 1.9,
      "wpm": 111,
      "message": "ที่จะเกิดขึ้น"
    },
    {
      "message_id": 1263,
      "agent_id": 33,
      "delay": 2.936,
      "speech_duration": 2.916,
      "transcribe_duration": 2.936,
      "wpm": 190,
      "message": "ทุกหน่วยงานทุกองค์กรต้องมีความเสี่ยง"
    },
    {
      "message_id": 1264,
      "agent_id": 33,
      "delay": 1.01,
      "speech_duration": 0.996,
      "transcribe_duration": 1.01,
      "wpm": 105,
      "message": "แน่นอน"
    },
    {
      "message_id": 1265,
      "agent_id": 33,
      "delay": 0.195,
      "speech_duration": 0.164,
      "transcribe_duration": 0.195,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1266,
      "agent_id": 33,
      "delay": 0.214,
      "speech_duration": 0.164,
      "transcribe_duration": 0.214,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1267,
      "agent_id": 33,
      "delay": 0.267,
      "speech_duration": 0.164,
      "transcribe_duration": 0.267,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1268,
      "agent_id": 33,
      "delay": 0.274,
      "speech_duration": 0.164,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1269,
      "agent_id": 33,
      "delay": 0.263,
      "speech_duration": 0.164,
      "transcribe_duration": 0.263,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1270,
      "agent_id": 33,
      "delay": 0.23,
      "speech_duration": 0.228,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1271,
      "agent_id": 33,
      "delay": 2.469,
      "speech_duration": 2.468,
      "transcribe_duration": 2.469,
      "wpm": 79,
      "message": "ระบบสารสนเทศ"
    },
    {
      "message_id": 1272,
      "agent_id": 33,
      "delay": 4.106,
      "speech_duration": 4.068,
      "transcribe_duration": 4.106,
      "wpm": 147,
      "message": "ใช้ไปอาจจะเกิดมีปัญหาเซิร์ฟเวอร์มีปัญหา"
    },
    {
      "message_id": 1273,
      "agent_id": 33,
      "delay": 1.976,
      "speech_duration": 1.956,
      "transcribe_duration": 1.976,
      "wpm": 138,
      "message": "บุคลากรไม่เพียงพอ"
    },
    {
      "message_id": 1274,
      "agent_id": 33,
      "delay": 0.272,
      "speech_duration": 0.164,
      "transcribe_duration": 0.272,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1275,
      "agent_id": 33,
      "delay": 1.519,
      "speech_duration": 1.508,
      "transcribe_duration": 1.519,
      "wpm": 159,
      "message": "ย่อมเกิดได้ตลอด"
    },
    {
      "message_id": 1276,
      "agent_id": 33,
      "delay": 0.542,
      "speech_duration": 0.548,
      "transcribe_duration": 0.542,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1277,
      "agent_id": 33,
      "delay": 4.848,
      "speech_duration": 4.772,
      "transcribe_duration": 4.848,
      "wpm": 189,
      "message": "ความเสี่ยงตรงนี้มีวิธีการรับมืออย่างไรมีวิธีการแก้ไขอย่างไร"
    },
    {
      "message_id": 1278,
      "agent_id": 33,
      "delay": 2.551,
      "speech_duration": 2.532,
      "transcribe_duration": 2.551,
      "wpm": 207,
      "message": "เกิดความเสี่ยงแล้วจะไม่เกิดผลกระทบ"
    },
    {
      "message_id": 1279,
      "agent_id": 33,
      "delay": 5.575,
      "speech_duration": 5.476,
      "transcribe_duration": 5.575,
      "wpm": 178,
      "message": "นักธุรกิจหน่วยงานองค์กรเกิดการหยุดชะงักของการทำงานของหน่วยงานไหม"
    },
    {
      "message_id": 1280,
      "agent_id": 33,
      "delay": 0.212,
      "speech_duration": 0.164,
      "transcribe_duration": 0.212,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1281,
      "agent_id": 33,
      "delay": 0.257,
      "speech_duration": 0.164,
      "transcribe_duration": 0.257,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1282,
      "agent_id": 33,
      "delay": 0.266,
      "speech_duration": 0.164,
      "transcribe_duration": 0.266,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1283,
      "agent_id": 33,
      "delay": 0.235,
      "speech_duration": 0.164,
      "transcribe_duration": 0.235,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1284,
      "agent_id": 33,
      "delay": 0.376,
      "speech_duration": 0.356,
      "transcribe_duration": 0.376,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1285,
      "agent_id": 33,
      "delay": 6.243,
      "speech_duration": 6.116,
      "transcribe_duration": 6.243,
      "wpm": 172,
      "message": "ก็ต้องมีการวางแผนจัดการมีแผนสำรองแผนที่ 1 แผ่น 2 แผ่น 3 ต้องทำอย่างไร"
    },
    {
      "message_id": 1286,
      "agent_id": 33,
      "delay": 0.24,
      "speech_duration": 0.164,
      "transcribe_duration": 0.24,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1287,
      "agent_id": 33,
      "delay": 0.259,
      "speech_duration": 0.164,
      "transcribe_duration": 0.259,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1288,
      "agent_id": 33,
      "delay": 0.272,
      "speech_duration": 0.164,
      "transcribe_duration": 0.272,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1289,
      "agent_id": 33,
      "delay": 0.194,
      "speech_duration": 0.164,
      "transcribe_duration": 0.194,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1290,
      "agent_id": 33,
      "delay": 0.27,
      "speech_duration": 0.228,
      "transcribe_duration": 0.27,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1291,
      "agent_id": 33,
      "delay": 0.421,
      "speech_duration": 0.42,
      "transcribe_duration": 0.421,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1292,
      "agent_id": 33,
      "delay": 2.937,
      "speech_duration": 2.596,
      "transcribe_duration": 2.937,
      "wpm": 191,
      "message": "โครงการใหม่ที่กำลังพัฒนาเกิดขึ้น"
    },
    {
      "message_id": 1293,
      "agent_id": 33,
      "delay": 0.229,
      "speech_duration": 0.164,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1294,
      "agent_id": 33,
      "delay": 0.429,
      "speech_duration": 0.42,
      "transcribe_duration": 0.429,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1295,
      "agent_id": 33,
      "delay": 4.706,
      "speech_duration": 4.644,
      "transcribe_duration": 4.706,
      "wpm": 197,
      "message": "สมมุติอุปกรณ์สารสนเทศไม่เพียงพอหรือว่าอุปกรณ์เกิดความล้าหลัง"
    },
    {
      "message_id": 1296,
      "agent_id": 33,
      "delay": 0.212,
      "speech_duration": 0.164,
      "transcribe_duration": 0.212,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1297,
      "agent_id": 33,
      "delay": 2.398,
      "speech_duration": 2.34,
      "transcribe_duration": 2.398,
      "wpm": 141,
      "message": "สั่งซื้ออุปกรณ์มาแล้ว"
    },
    {
      "message_id": 1298,
      "agent_id": 33,
      "delay": 2.061,
      "speech_duration": 2.02,
      "transcribe_duration": 2.061,
      "wpm": 163,
      "message": "แต่ไม่สามารถทานใช้งาน"
    },
    {
      "message_id": 1299,
      "agent_id": 33,
      "delay": 0.248,
      "speech_duration": 0.164,
      "transcribe_duration": 0.248,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1300,
      "agent_id": 33,
      "delay": 0.271,
      "speech_duration": 0.164,
      "transcribe_duration": 0.271,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1301,
      "agent_id": 33,
      "delay": 0.271,
      "speech_duration": 0.164,
      "transcribe_duration": 0.271,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1302,
      "agent_id": 33,
      "delay": 2.647,
      "speech_duration": 2.532,
      "transcribe_duration": 2.647,
      "wpm": 160,
      "message": "สมมุติจะหวยรับนักศึกษาใหม่"
    },
    {
      "message_id": 1303,
      "agent_id": 33,
      "delay": 0.232,
      "speech_duration": 0.228,
      "transcribe_duration": 0.232,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1304,
      "agent_id": 33,
      "delay": 0.193,
      "speech_duration": 0.164,
      "transcribe_duration": 0.193,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1305,
      "agent_id": 33,
      "delay": 7.207,
      "speech_duration": 7.076,
      "transcribe_duration": 7.207,
      "wpm": 204,
      "message": "ฮาร์ดดิสก์เต็ม Server ไม่พร้อมใช้งานแล้วกำลังสั่งซื้ออุปกรณ์ใหม่แต่ท้ายที่สุดและอุปกรณ์มาไม่ทัน"
    },
    {
      "message_id": 1306,
      "agent_id": 33,
      "delay": 3.21,
      "speech_duration": 3.172,
      "transcribe_duration": 3.21,
      "wpm": 194,
      "message": "อันนี้ก็คือเป็นการวางแผนที่ไม่สมเหตุสมผล"
    },
    {
      "message_id": 1307,
      "agent_id": 33,
      "delay": 1.328,
      "speech_duration": 1.316,
      "transcribe_duration": 1.328,
      "wpm": 103,
      "message": "ถูกไหมคะ"
    },
    {
      "message_id": 1308,
      "agent_id": 33,
      "delay": 0.265,
      "speech_duration": 0.228,
      "transcribe_duration": 0.265,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1309,
      "agent_id": 33,
      "delay": 2.575,
      "speech_duration": 2.532,
      "transcribe_duration": 2.575,
      "wpm": 201,
      "message": "โครงการที่กำลังพัฒนาหรือจัดหาอยู่"
    },
    {
      "message_id": 1310,
      "agent_id": 33,
      "delay": 0.216,
      "speech_duration": 0.164,
      "transcribe_duration": 0.216,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1311,
      "agent_id": 33,
      "delay": 0.293,
      "speech_duration": 0.292,
      "transcribe_duration": 0.293,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1312,
      "agent_id": 33,
      "delay": 0.265,
      "speech_duration": 0.164,
      "transcribe_duration": 0.265,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1313,
      "agent_id": 33,
      "delay": 3.071,
      "speech_duration": 3.044,
      "transcribe_duration": 3.071,
      "wpm": 148,
      "message": "สามารถใช้งานได้ตามระยะเวลาไหม"
    },
    {
      "message_id": 1314,
      "agent_id": 33,
      "delay": 0.253,
      "speech_duration": 0.228,
      "transcribe_duration": 0.253,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1315,
      "agent_id": 33,
      "delay": 0.265,
      "speech_duration": 0.164,
      "transcribe_duration": 0.265,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1316,
      "agent_id": 33,
      "delay": 3.127,
      "speech_duration": 3.044,
      "transcribe_duration": 3.127,
      "wpm": 177,
      "message": "วันนี้เมื่อกี้ทำระยะเวลาไหมกูประมาณ"
    },
    {
      "message_id": 1317,
      "agent_id": 33,
      "delay": 0.245,
      "speech_duration": 0.164,
      "transcribe_duration": 0.245,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1318,
      "agent_id": 33,
      "delay": 0.225,
      "speech_duration": 0.228,
      "transcribe_duration": 0.225,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1319,
      "agent_id": 33,
      "delay": 1.394,
      "speech_duration": 1.38,
      "transcribe_duration": 1.394,
      "wpm": 130,
      "message": "งบหรือเปล่า"
    },
    {
      "message_id": 1320,
      "agent_id": 33,
      "delay": 0.276,
      "speech_duration": 0.164,
      "transcribe_duration": 0.276,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1321,
      "agent_id": 33,
      "delay": 0.217,
      "speech_duration": 0.164,
      "transcribe_duration": 0.217,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1322,
      "agent_id": 33,
      "delay": 0.219,
      "speech_duration": 0.164,
      "transcribe_duration": 0.219,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1323,
      "agent_id": 33,
      "delay": 0.219,
      "speech_duration": 0.228,
      "transcribe_duration": 0.219,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1324,
      "agent_id": 33,
      "delay": 2.15,
      "speech_duration": 2.148,
      "transcribe_duration": 2.15,
      "wpm": 112,
      "message": "หรือเพียงพอหรือ"
    },
    {
      "message_id": 1325,
      "agent_id": 33,
      "delay": 0.369,
      "speech_duration": 0.356,
      "transcribe_duration": 0.369,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1326,
      "agent_id": 33,
      "delay": 0.803,
      "speech_duration": 0.804,
      "transcribe_duration": 0.803,
      "wpm": 112,
      "message": "เหลือ"
    },
    {
      "message_id": 1327,
      "agent_id": 33,
      "delay": 0.298,
      "speech_duration": 0.292,
      "transcribe_duration": 0.298,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1328,
      "agent_id": 33,
      "delay": 3.899,
      "speech_duration": 3.812,
      "transcribe_duration": 3.899,
      "wpm": 169,
      "message": "ก็ประมาณอันนี้ก็ต้องมาพิจารณางบประมาณอีกที"
    },
    {
      "message_id": 1329,
      "agent_id": 33,
      "delay": 3.663,
      "speech_duration": 3.62,
      "transcribe_duration": 3.663,
      "wpm": 149,
      "message": "อันนี้ก็คือการจัดหาระบบออกไปใช้จริง"
    },
    {
      "message_id": 1330,
      "agent_id": 33,
      "delay": 0.224,
      "speech_duration": 0.164,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1331,
      "agent_id": 33,
      "delay": 0.299,
      "speech_duration": 0.292,
      "transcribe_duration": 0.299,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1332,
      "agent_id": 33,
      "delay": 0.431,
      "speech_duration": 0.42,
      "transcribe_duration": 0.431,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1333,
      "agent_id": 33,
      "delay": 0.297,
      "speech_duration": 0.292,
      "transcribe_duration": 0.297,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1334,
      "agent_id": 33,
      "delay": 0.29,
      "speech_duration": 0.292,
      "transcribe_duration": 0.29,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1335,
      "agent_id": 33,
      "delay": 0.476,
      "speech_duration": 0.484,
      "transcribe_duration": 0.476,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1336,
      "agent_id": 33,
      "delay": 3.84,
      "speech_duration": 3.812,
      "transcribe_duration": 3.84,
      "wpm": 197,
      "message": "ระบบที่นำมามีประสิทธิภาพตรงความต้องการจริงหรือไม่"
    },
    {
      "message_id": 1337,
      "agent_id": 33,
      "delay": 0.206,
      "speech_duration": 0.164,
      "transcribe_duration": 0.206,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1338,
      "agent_id": 33,
      "delay": 0.254,
      "speech_duration": 0.164,
      "transcribe_duration": 0.254,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1339,
      "agent_id": 33,
      "delay": 0.274,
      "speech_duration": 0.164,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1340,
      "agent_id": 33,
      "delay": 2.015,
      "speech_duration": 1.956,
      "transcribe_duration": 2.015,
      "wpm": 138,
      "message": "อยากซื้อระบบคอมมา"
    },
    {
      "message_id": 1341,
      "agent_id": 33,
      "delay": 2.855,
      "speech_duration": 2.788,
      "transcribe_duration": 2.855,
      "wpm": 199,
      "message": "สเปคเท่าเดิมไหมหรือว่าสเปคดีกว่าเดิม"
    },
    {
      "message_id": 1342,
      "agent_id": 33,
      "delay": 0.219,
      "speech_duration": 0.164,
      "transcribe_duration": 0.219,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1343,
      "agent_id": 33,
      "delay": 4.095,
      "speech_duration": 4.068,
      "transcribe_duration": 4.095,
      "wpm": 155,
      "message": "มีประสิทธิภาพจริงไหมสามารถที่จะเปิดใช้งาน"
    },
    {
      "message_id": 1344,
      "agent_id": 33,
      "delay": 0.423,
      "speech_duration": 0.42,
      "transcribe_duration": 0.423,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1345,
      "agent_id": 33,
      "delay": 2.832,
      "speech_duration": 2.788,
      "transcribe_duration": 2.832,
      "wpm": 151,
      "message": "24 ชั่วโมงแล้วจริงหรือเปล่า"
    },
    {
      "message_id": 1346,
      "agent_id": 33,
      "delay": 0.252,
      "speech_duration": 0.164,
      "transcribe_duration": 0.252,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1347,
      "agent_id": 33,
      "delay": 3.097,
      "speech_duration": 3.044,
      "transcribe_duration": 3.097,
      "wpm": 192,
      "message": "ซื้อมาเป็นแบบ Server จริงหรือเปล่านะคะ"
    },
    {
      "message_id": 1348,
      "agent_id": 33,
      "delay": 0.205,
      "speech_duration": 0.164,
      "transcribe_duration": 0.205,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1349,
      "agent_id": 33,
      "delay": 0.281,
      "speech_duration": 0.164,
      "transcribe_duration": 0.281,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1350,
      "agent_id": 33,
      "delay": 0.273,
      "speech_duration": 0.228,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1351,
      "agent_id": 33,
      "delay": 1.658,
      "speech_duration": 1.636,
      "transcribe_duration": 1.658,
      "wpm": 202,
      "message": "การเปลี่ยนแปลงที่เปิด"
    },
    {
      "message_id": 1352,
      "agent_id": 33,
      "delay": 1.131,
      "speech_duration": 1.124,
      "transcribe_duration": 1.131,
      "wpm": 67,
      "message": "ขึ้น"
    },
    {
      "message_id": 1353,
      "agent_id": 33,
      "delay": 2.103,
      "speech_duration": 1.956,
      "transcribe_duration": 2.103,
      "wpm": 138,
      "message": "ส่งผลต่อธุรกิจไหม"
    },
    {
      "message_id": 1354,
      "agent_id": 33,
      "delay": 0.234,
      "speech_duration": 0.164,
      "transcribe_duration": 0.234,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1355,
      "agent_id": 33,
      "delay": 0.286,
      "speech_duration": 0.292,
      "transcribe_duration": 0.286,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1356,
      "agent_id": 33,
      "delay": 0.229,
      "speech_duration": 0.228,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1357,
      "agent_id": 33,
      "delay": 0.301,
      "speech_duration": 0.292,
      "transcribe_duration": 0.301,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1358,
      "agent_id": 33,
      "delay": 3.059,
      "speech_duration": 2.98,
      "transcribe_duration": 3.059,
      "wpm": 181,
      "message": "เอาไปใช้งานจริงวันต่อมาใช้งานไม่ได้"
    },
    {
      "message_id": 1359,
      "agent_id": 33,
      "delay": 0.222,
      "speech_duration": 0.164,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1360,
      "agent_id": 33,
      "delay": 0.229,
      "speech_duration": 0.164,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1361,
      "agent_id": 33,
      "delay": 0.22,
      "speech_duration": 0.228,
      "transcribe_duration": 0.22,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1362,
      "agent_id": 33,
      "delay": 7.257,
      "speech_duration": 7.14,
      "transcribe_duration": 7.257,
      "wpm": 185,
      "message": "ระบบคอมพิวเตอร์พร้อมใช้งานแล้วตอนนี้แน่นอนส่งผลกระทบต่อองค์กรแน่นอนภาพลักษณ์ก็ไม่ดีแล้ว"
    },
    {
      "message_id": 1363,
      "agent_id": 33,
      "delay": 0.199,
      "speech_duration": 0.164,
      "transcribe_duration": 0.199,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1364,
      "agent_id": 33,
      "delay": 0.267,
      "speech_duration": 0.164,
      "transcribe_duration": 0.267,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1365,
      "agent_id": 33,
      "delay": 0.486,
      "speech_duration": 0.484,
      "transcribe_duration": 0.486,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1366,
      "agent_id": 33,
      "delay": 0.231,
      "speech_duration": 0.164,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1367,
      "agent_id": 33,
      "delay": 0.228,
      "speech_duration": 0.164,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1368,
      "agent_id": 33,
      "delay": 4.991,
      "speech_duration": 4.9,
      "transcribe_duration": 4.991,
      "wpm": 239,
      "message": "อุปกรณ์ไม่พร้อมใช้งานระบบไม่พร้อมใช้งานไม่มีความปลอดภัยหลายๆอย่างก็จะตามกันมา"
    },
    {
      "message_id": 1369,
      "agent_id": 33,
      "delay": 0.262,
      "speech_duration": 0.228,
      "transcribe_duration": 0.262,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1370,
      "agent_id": 33,
      "delay": 0.215,
      "speech_duration": 0.164,
      "transcribe_duration": 0.215,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1371,
      "agent_id": 33,
      "delay": 0.253,
      "speech_duration": 0.228,
      "transcribe_duration": 0.253,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1372,
      "agent_id": 33,
      "delay": 0.227,
      "speech_duration": 0.164,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1373,
      "agent_id": 33,
      "delay": 0.274,
      "speech_duration": 0.164,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1374,
      "agent_id": 33,
      "delay": 0.218,
      "speech_duration": 0.164,
      "transcribe_duration": 0.218,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1375,
      "agent_id": 33,
      "delay": 2.233,
      "speech_duration": 2.212,
      "transcribe_duration": 2.233,
      "wpm": 163,
      "message": "ส่งมอบแล้วก็การสนับสนุน"
    },
    {
      "message_id": 1376,
      "agent_id": 33,
      "delay": 0.228,
      "speech_duration": 0.164,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1377,
      "agent_id": 33,
      "delay": 0.367,
      "speech_duration": 0.356,
      "transcribe_duration": 0.367,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1378,
      "agent_id": 33,
      "delay": 3.216,
      "speech_duration": 3.172,
      "transcribe_duration": 3.216,
      "wpm": 203,
      "message": "การให้บริการด้านเทคโนโลยีสารสนเทศของเรานี่"
    },
    {
      "message_id": 1379,
      "agent_id": 33,
      "delay": 0.491,
      "speech_duration": 0.484,
      "transcribe_duration": 0.491,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1380,
      "agent_id": 33,
      "delay": 0.365,
      "speech_duration": 0.356,
      "transcribe_duration": 0.365,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1381,
      "agent_id": 33,
      "delay": 4.677,
      "speech_duration": 4.644,
      "transcribe_duration": 4.677,
      "wpm": 161,
      "message": "สอดคล้องกับเป้าหมายวัตถุประสงค์ของธุรกิจหรือเปล่า"
    },
    {
      "message_id": 1382,
      "agent_id": 33,
      "delay": 0.223,
      "speech_duration": 0.164,
      "transcribe_duration": 0.223,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1383,
      "agent_id": 33,
      "delay": 0.276,
      "speech_duration": 0.164,
      "transcribe_duration": 0.276,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1384,
      "agent_id": 33,
      "delay": 0.269,
      "speech_duration": 0.164,
      "transcribe_duration": 0.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1385,
      "agent_id": 33,
      "delay": 0.223,
      "speech_duration": 0.228,
      "transcribe_duration": 0.223,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1386,
      "agent_id": 33,
      "delay": 0.499,
      "speech_duration": 0.484,
      "transcribe_duration": 0.499,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1387,
      "agent_id": 33,
      "delay": 1.9,
      "speech_duration": 1.892,
      "transcribe_duration": 1.9,
      "wpm": 174,
      "message": "เป้าหมายของเราคืออะไร"
    },
    {
      "message_id": 1388,
      "agent_id": 33,
      "delay": 2.054,
      "speech_duration": 2.02,
      "transcribe_duration": 2.054,
      "wpm": 141,
      "message": "การให้บริการลูกค้า"
    },
    {
      "message_id": 1389,
      "agent_id": 33,
      "delay": 0.218,
      "speech_duration": 0.164,
      "transcribe_duration": 0.218,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1390,
      "agent_id": 33,
      "delay": 0.271,
      "speech_duration": 0.164,
      "transcribe_duration": 0.271,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1391,
      "agent_id": 33,
      "delay": 0.543,
      "speech_duration": 0.548,
      "transcribe_duration": 0.543,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1392,
      "agent_id": 33,
      "delay": 2.819,
      "speech_duration": 2.788,
      "transcribe_duration": 2.819,
      "wpm": 188,
      "message": "การพึงพอใจของลูกค้าเป็นหลักหรือไม่"
    },
    {
      "message_id": 1393,
      "agent_id": 33,
      "delay": 0.201,
      "speech_duration": 0.164,
      "transcribe_duration": 0.201,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1394,
      "agent_id": 33,
      "delay": 0.199,
      "speech_duration": 0.164,
      "transcribe_duration": 0.199,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1395,
      "agent_id": 33,
      "delay": 0.265,
      "speech_duration": 0.164,
      "transcribe_duration": 0.265,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1396,
      "agent_id": 33,
      "delay": 2.112,
      "speech_duration": 2.084,
      "transcribe_duration": 2.112,
      "wpm": 79,
      "message": "หรือต้นทุน"
    },
    {
      "message_id": 1397,
      "agent_id": 33,
      "delay": 0.258,
      "speech_duration": 0.164,
      "transcribe_duration": 0.258,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1398,
      "agent_id": 33,
      "delay": 0.269,
      "speech_duration": 0.164,
      "transcribe_duration": 0.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1399,
      "agent_id": 33,
      "delay": 0.255,
      "speech_duration": 0.228,
      "transcribe_duration": 0.255,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1400,
      "agent_id": 33,
      "delay": 0.227,
      "speech_duration": 0.228,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1401,
      "agent_id": 33,
      "delay": 2.162,
      "speech_duration": 2.148,
      "transcribe_duration": 2.162,
      "wpm": 126,
      "message": "ใช้คุ้มทุนหรือไม่"
    },
    {
      "message_id": 1402,
      "agent_id": 33,
      "delay": 0.216,
      "speech_duration": 0.164,
      "transcribe_duration": 0.216,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1403,
      "agent_id": 33,
      "delay": 0.217,
      "speech_duration": 0.164,
      "transcribe_duration": 0.217,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1404,
      "agent_id": 33,
      "delay": 3.26,
      "speech_duration": 3.236,
      "transcribe_duration": 3.26,
      "wpm": 167,
      "message": "มีเงินงบประมาณอยู่เท่านี้นะคะจัดสรร"
    },
    {
      "message_id": 1405,
      "agent_id": 33,
      "delay": 0.244,
      "speech_duration": 0.164,
      "transcribe_duration": 0.244,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1406,
      "agent_id": 33,
      "delay": 0.237,
      "speech_duration": 0.164,
      "transcribe_duration": 0.237,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1407,
      "agent_id": 33,
      "delay": 0.246,
      "speech_duration": 0.164,
      "transcribe_duration": 0.246,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1408,
      "agent_id": 33,
      "delay": 0.21,
      "speech_duration": 0.164,
      "transcribe_duration": 0.21,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1409,
      "agent_id": 33,
      "delay": 0.27,
      "speech_duration": 0.228,
      "transcribe_duration": 0.27,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1410,
      "agent_id": 33,
      "delay": 1.715,
      "speech_duration": 1.7,
      "transcribe_duration": 1.715,
      "wpm": 185,
      "message": "อาจจะซื้ออุปกรณ์ใหม่"
    },
    {
      "message_id": 1411,
      "agent_id": 33,
      "delay": 2.026,
      "speech_duration": 2.02,
      "transcribe_duration": 2.026,
      "wpm": 156,
      "message": "ที่อยู่ภายในงบประมาณ"
    },
    {
      "message_id": 1412,
      "agent_id": 33,
      "delay": 0.306,
      "speech_duration": 0.292,
      "transcribe_duration": 0.306,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1413,
      "agent_id": 33,
      "delay": 2.487,
      "speech_duration": 2.468,
      "transcribe_duration": 2.487,
      "wpm": 109,
      "message": "หรือพัฒนาระบบใหม่"
    },
    {
      "message_id": 1414,
      "agent_id": 33,
      "delay": 5.886,
      "speech_duration": 5.796,
      "transcribe_duration": 5.886,
      "wpm": 189,
      "message": "แต่กล่องงบประมาณที่ตั้งไว้ก็ต้องไปดูอีกว่าอันไหนมันเหมาะสมคุ้มค่าคุ้มทุน"
    },
    {
      "message_id": 1415,
      "agent_id": 33,
      "delay": 0.276,
      "speech_duration": 0.164,
      "transcribe_duration": 0.276,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1416,
      "agent_id": 33,
      "delay": 0.199,
      "speech_duration": 0.164,
      "transcribe_duration": 0.199,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1417,
      "agent_id": 33,
      "delay": 0.195,
      "speech_duration": 0.164,
      "transcribe_duration": 0.195,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1418,
      "agent_id": 33,
      "delay": 0.288,
      "speech_duration": 0.292,
      "transcribe_duration": 0.288,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1419,
      "agent_id": 33,
      "delay": 3.384,
      "speech_duration": 3.364,
      "transcribe_duration": 3.384,
      "wpm": 156,
      "message": "ใช้แล้วเกิดความปลอดภัยในระบบของเรา"
    },
    {
      "message_id": 1420,
      "agent_id": 33,
      "delay": 0.547,
      "speech_duration": 0.548,
      "transcribe_duration": 0.547,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1421,
      "agent_id": 33,
      "delay": 1.668,
      "speech_duration": 1.636,
      "transcribe_duration": 1.668,
      "wpm": 156,
      "message": "isuzu deca ดีไหม"
    },
    {
      "message_id": 1422,
      "agent_id": 33,
      "delay": 0.624,
      "speech_duration": 0.612,
      "transcribe_duration": 0.624,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1423,
      "agent_id": 33,
      "delay": 3.263,
      "speech_duration": 3.236,
      "transcribe_duration": 3.263,
      "wpm": 213,
      "message": "บุคคลภายนอกสามารถบันทึกข้อมูลได้หรือเปล่านะคะ"
    },
    {
      "message_id": 1424,
      "agent_id": 33,
      "delay": 0.277,
      "speech_duration": 0.228,
      "transcribe_duration": 0.277,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1425,
      "agent_id": 33,
      "delay": 0.273,
      "speech_duration": 0.164,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1426,
      "agent_id": 33,
      "delay": 0.217,
      "speech_duration": 0.164,
      "transcribe_duration": 0.217,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1427,
      "agent_id": 33,
      "delay": 0.224,
      "speech_duration": 0.228,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1428,
      "agent_id": 33,
      "delay": 5.089,
      "speech_duration": 5.028,
      "transcribe_duration": 5.089,
      "wpm": 173,
      "message": "มีความลับของข้อมูลทำให้เกิดความเมื่อไหร่ถูกไหมกรณีถ้าเป็น"
    },
    {
      "message_id": 1429,
      "agent_id": 33,
      "delay": 0.363,
      "speech_duration": 0.356,
      "transcribe_duration": 0.363,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1430,
      "agent_id": 33,
      "delay": 1.093,
      "speech_duration": 1.06,
      "transcribe_duration": 1.093,
      "wpm": 184,
      "message": "ข้อมูลของโลก"
    },
    {
      "message_id": 1431,
      "agent_id": 33,
      "delay": 1.6,
      "speech_duration": 1.572,
      "transcribe_duration": 1.6,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1432,
      "agent_id": 33,
      "delay": 0.226,
      "speech_duration": 0.228,
      "transcribe_duration": 0.226,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1433,
      "agent_id": 33,
      "delay": 1.849,
      "speech_duration": 1.828,
      "transcribe_duration": 1.849,
      "wpm": 131,
      "message": "รักษาสัตว์ต่างๆ"
    },
    {
      "message_id": 1434,
      "agent_id": 33,
      "delay": 0.249,
      "speech_duration": 0.228,
      "transcribe_duration": 0.249,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1435,
      "agent_id": 33,
      "delay": 0.23,
      "speech_duration": 0.164,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1436,
      "agent_id": 33,
      "delay": 0.203,
      "speech_duration": 0.164,
      "transcribe_duration": 0.203,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1437,
      "agent_id": 33,
      "delay": 0.613,
      "speech_duration": 0.612,
      "transcribe_duration": 0.613,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1438,
      "agent_id": 33,
      "delay": 1.331,
      "speech_duration": 1.316,
      "transcribe_duration": 1.331,
      "wpm": 137,
      "message": "ความถูกต้อง"
    },
    {
      "message_id": 1439,
      "agent_id": 33,
      "delay": 1.402,
      "speech_duration": 1.316,
      "transcribe_duration": 1.402,
      "wpm": 114,
      "message": "แล้วก็กัน"
    },
    {
      "message_id": 1440,
      "agent_id": 33,
      "delay": 2.042,
      "speech_duration": 2.02,
      "transcribe_duration": 2.042,
      "wpm": 208,
      "message": "พร้อมใช้งานเพียงพอหรือเปล่า"
    },
    {
      "message_id": 1441,
      "agent_id": 33,
      "delay": 0.253,
      "speech_duration": 0.164,
      "transcribe_duration": 0.253,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1442,
      "agent_id": 33,
      "delay": 0.255,
      "speech_duration": 0.164,
      "transcribe_duration": 0.255,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1443,
      "agent_id": 33,
      "delay": 0.285,
      "speech_duration": 0.292,
      "transcribe_duration": 0.285,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1444,
      "agent_id": 33,
      "delay": 0.272,
      "speech_duration": 0.228,
      "transcribe_duration": 0.272,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1445,
      "agent_id": 33,
      "delay": 2.498,
      "speech_duration": 2.468,
      "transcribe_duration": 2.498,
      "wpm": 201,
      "message": "อันนี้ก็จะเป็นสิ่งที่ติดตามกันมา"
    },
    {
      "message_id": 1446,
      "agent_id": 33,
      "delay": 0.562,
      "speech_duration": 0.548,
      "transcribe_duration": 0.562,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1447,
      "agent_id": 33,
      "delay": 0.298,
      "speech_duration": 0.292,
      "transcribe_duration": 0.298,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1448,
      "agent_id": 33,
      "delay": 2.775,
      "speech_duration": 2.724,
      "transcribe_duration": 2.775,
      "wpm": 94,
      "message": "ถัดมาเมื่อส่งมอบ"
    },
    {
      "message_id": 1449,
      "agent_id": 33,
      "delay": 0.69,
      "speech_duration": 0.676,
      "transcribe_duration": 0.69,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1450,
      "agent_id": 33,
      "delay": 3.605,
      "speech_duration": 3.556,
      "transcribe_duration": 3.605,
      "wpm": 177,
      "message": "ก็ไปใช้งานเรียบร้อยแล้วก็ไปติดตามประมวลผล"
    },
    {
      "message_id": 1451,
      "agent_id": 33,
      "delay": 0.214,
      "speech_duration": 0.164,
      "transcribe_duration": 0.214,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1452,
      "agent_id": 33,
      "delay": 0.285,
      "speech_duration": 0.292,
      "transcribe_duration": 0.285,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1453,
      "agent_id": 33,
      "delay": 0.247,
      "speech_duration": 0.164,
      "transcribe_duration": 0.247,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1454,
      "agent_id": 33,
      "delay": 0.377,
      "speech_duration": 0.356,
      "transcribe_duration": 0.377,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1455,
      "agent_id": 33,
      "delay": 0.41,
      "speech_duration": 0.42,
      "transcribe_duration": 0.41,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1456,
      "agent_id": 33,
      "delay": 0.367,
      "speech_duration": 0.356,
      "transcribe_duration": 0.367,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1457,
      "agent_id": 33,
      "delay": 3.185,
      "speech_duration": 3.172,
      "transcribe_duration": 3.185,
      "wpm": 132,
      "message": "ประสิทธิภาพใช้งานได้จริงไหม"
    },
    {
      "message_id": 1458,
      "agent_id": 33,
      "delay": 0.213,
      "speech_duration": 0.164,
      "transcribe_duration": 0.213,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1459,
      "agent_id": 33,
      "delay": 0.273,
      "speech_duration": 0.228,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1460,
      "agent_id": 33,
      "delay": 0.623,
      "speech_duration": 0.612,
      "transcribe_duration": 0.623,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1461,
      "agent_id": 33,
      "delay": 0.442,
      "speech_duration": 0.42,
      "transcribe_duration": 0.442,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1462,
      "agent_id": 33,
      "delay": 3.191,
      "speech_duration": 3.172,
      "transcribe_duration": 3.191,
      "wpm": 104,
      "message": "ตรงตามความต้องการนะคะ"
    },
    {
      "message_id": 1463,
      "agent_id": 33,
      "delay": 0.271,
      "speech_duration": 0.228,
      "transcribe_duration": 0.271,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1464,
      "agent_id": 33,
      "delay": 3.126,
      "speech_duration": 3.108,
      "transcribe_duration": 3.126,
      "wpm": 106,
      "message": "ของผู้ใช้งานหรือเปล่า"
    },
    {
      "message_id": 1465,
      "agent_id": 33,
      "delay": 4.071,
      "speech_duration": 4.004,
      "transcribe_duration": 4.071,
      "wpm": 124,
      "message": "มีการตรวจปัญหาก่อนจะเกิดขึ้นจริง"
    },
    {
      "message_id": 1466,
      "agent_id": 33,
      "delay": 0.354,
      "speech_duration": 0.356,
      "transcribe_duration": 0.354,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1467,
      "agent_id": 33,
      "delay": 0.424,
      "speech_duration": 0.42,
      "transcribe_duration": 0.424,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1468,
      "agent_id": 33,
      "delay": 5.109,
      "speech_duration": 5.092,
      "transcribe_duration": 5.109,
      "wpm": 144,
      "message": "อาจจะเกิดการจำลองเหตุการณ์กรณีถ้าเกิดปัญหาตรงนี้"
    },
    {
      "message_id": 1469,
      "agent_id": 33,
      "delay": 3.905,
      "speech_duration": 3.876,
      "transcribe_duration": 3.905,
      "wpm": 159,
      "message": "เรามีวิธีการแก้ไขแบบนี้แล้วก็สามารถที่จะ"
    },
    {
      "message_id": 1470,
      "agent_id": 33,
      "delay": 2.674,
      "speech_duration": 2.66,
      "transcribe_duration": 2.674,
      "wpm": 180,
      "message": "กู้ระบบคืนให้พร้อมใช้งานได้ตลอด"
    },
    {
      "message_id": 1471,
      "agent_id": 33,
      "delay": 0.487,
      "speech_duration": 0.484,
      "transcribe_duration": 0.487,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1472,
      "agent_id": 33,
      "delay": 0.263,
      "speech_duration": 0.228,
      "transcribe_duration": 0.263,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1473,
      "agent_id": 33,
      "delay": 1.65,
      "speech_duration": 1.636,
      "transcribe_duration": 1.65,
      "wpm": 101,
      "message": "ได้หรือไม่"
    },
    {
      "message_id": 1474,
      "agent_id": 33,
      "delay": 0.215,
      "speech_duration": 0.164,
      "transcribe_duration": 0.215,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1475,
      "agent_id": 33,
      "delay": 0.228,
      "speech_duration": 0.164,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1476,
      "agent_id": 33,
      "delay": 0.274,
      "speech_duration": 0.164,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1477,
      "agent_id": 33,
      "delay": 0.255,
      "speech_duration": 0.228,
      "transcribe_duration": 0.255,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1478,
      "agent_id": 33,
      "delay": 0.262,
      "speech_duration": 0.228,
      "transcribe_duration": 0.262,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1479,
      "agent_id": 33,
      "delay": 0.279,
      "speech_duration": 0.164,
      "transcribe_duration": 0.279,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1480,
      "agent_id": 33,
      "delay": 0.271,
      "speech_duration": 0.228,
      "transcribe_duration": 0.271,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1481,
      "agent_id": 33,
      "delay": 0.232,
      "speech_duration": 0.164,
      "transcribe_duration": 0.232,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1482,
      "agent_id": 33,
      "delay": 0.234,
      "speech_duration": 0.164,
      "transcribe_duration": 0.234,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1483,
      "agent_id": 33,
      "delay": 0.678,
      "speech_duration": 0.676,
      "transcribe_duration": 0.678,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1484,
      "agent_id": 33,
      "delay": 0.264,
      "speech_duration": 0.164,
      "transcribe_duration": 0.264,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1485,
      "agent_id": 33,
      "delay": 0.633,
      "speech_duration": 0.612,
      "transcribe_duration": 0.633,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1486,
      "agent_id": 33,
      "delay": 0.257,
      "speech_duration": 0.164,
      "transcribe_duration": 0.257,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1487,
      "agent_id": 33,
      "delay": 0.559,
      "speech_duration": 0.548,
      "transcribe_duration": 0.559,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1488,
      "agent_id": 33,
      "delay": 0.273,
      "speech_duration": 0.164,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1489,
      "agent_id": 33,
      "delay": 7.182,
      "speech_duration": 7.14,
      "transcribe_duration": 7.182,
      "wpm": 145,
      "message": "ผู้บริหารเขาจะมั่นใจได้อย่างไรว่าสามารถที่จะควบคุมกรณีที่ระบบมีปัญหา"
    },
    {
      "message_id": 1490,
      "agent_id": 33,
      "delay": 0.261,
      "speech_duration": 0.228,
      "transcribe_duration": 0.261,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1491,
      "agent_id": 33,
      "delay": 0.264,
      "speech_duration": 0.164,
      "transcribe_duration": 0.264,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1492,
      "agent_id": 33,
      "delay": 0.749,
      "speech_duration": 0.74,
      "transcribe_duration": 0.749,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1493,
      "agent_id": 33,
      "delay": 1.912,
      "speech_duration": 1.892,
      "transcribe_duration": 1.912,
      "wpm": 71,
      "message": "เกิดขึ้น"
    },
    {
      "message_id": 1494,
      "agent_id": 33,
      "delay": 0.499,
      "speech_duration": 0.484,
      "transcribe_duration": 0.499,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1495,
      "agent_id": 33,
      "delay": 0.244,
      "speech_duration": 0.228,
      "transcribe_duration": 0.244,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1496,
      "agent_id": 33,
      "delay": 0.416,
      "speech_duration": 0.42,
      "transcribe_duration": 0.416,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1497,
      "agent_id": 33,
      "delay": 3.701,
      "speech_duration": 3.684,
      "transcribe_duration": 3.701,
      "wpm": 175,
      "message": "จะไม่มีผลกระทบนะคะกับหน่วยงานของเขานั่นเอง"
    },
    {
      "message_id": 1498,
      "agent_id": 33,
      "delay": 0.226,
      "speech_duration": 0.164,
      "transcribe_duration": 0.226,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1499,
      "agent_id": 33,
      "delay": 0.203,
      "speech_duration": 0.164,
      "transcribe_duration": 0.203,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1500,
      "agent_id": 33,
      "delay": 0.249,
      "speech_duration": 0.164,
      "transcribe_duration": 0.249,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1501,
      "agent_id": 33,
      "delay": 0.259,
      "speech_duration": 0.228,
      "transcribe_duration": 0.259,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1502,
      "agent_id": 33,
      "delay": 0.231,
      "speech_duration": 0.228,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1503,
      "agent_id": 33,
      "delay": 0.554,
      "speech_duration": 0.548,
      "transcribe_duration": 0.554,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1504,
      "agent_id": 33,
      "delay": 0.281,
      "speech_duration": 0.164,
      "transcribe_duration": 0.281,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1505,
      "agent_id": 33,
      "delay": 0.303,
      "speech_duration": 0.292,
      "transcribe_duration": 0.303,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1506,
      "agent_id": 33,
      "delay": 0.302,
      "speech_duration": 0.292,
      "transcribe_duration": 0.302,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1507,
      "agent_id": 33,
      "delay": 0.206,
      "speech_duration": 0.164,
      "transcribe_duration": 0.206,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1508,
      "agent_id": 33,
      "delay": 0.229,
      "speech_duration": 0.228,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1509,
      "agent_id": 33,
      "delay": 0.225,
      "speech_duration": 0.228,
      "transcribe_duration": 0.225,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1510,
      "agent_id": 33,
      "delay": 0.295,
      "speech_duration": 0.292,
      "transcribe_duration": 0.295,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1511,
      "agent_id": 33,
      "delay": 0.605,
      "speech_duration": 0.612,
      "transcribe_duration": 0.605,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1512,
      "agent_id": 33,
      "delay": 0.5,
      "speech_duration": 0.484,
      "transcribe_duration": 0.5,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1513,
      "agent_id": 33,
      "delay": 3.831,
      "speech_duration": 3.812,
      "transcribe_duration": 3.831,
      "wpm": 130,
      "message": "ประสิทธิภาพที่เกิดขึ้นกับตัวระบบ"
    },
    {
      "message_id": 1514,
      "agent_id": 33,
      "delay": 3.048,
      "speech_duration": 3.044,
      "transcribe_duration": 3.048,
      "wpm": 94,
      "message": "จะสนับสนุนเป้าหมาย"
    },
    {
      "message_id": 1515,
      "agent_id": 33,
      "delay": 0.501,
      "speech_duration": 0.484,
      "transcribe_duration": 0.501,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1516,
      "agent_id": 33,
      "delay": 0.503,
      "speech_duration": 0.484,
      "transcribe_duration": 0.503,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1517,
      "agent_id": 33,
      "delay": 2.423,
      "speech_duration": 2.404,
      "transcribe_duration": 2.423,
      "wpm": 162,
      "message": "ของธุรกิจขององค์กรหรือไม่"
    },
    {
      "message_id": 1518,
      "agent_id": 33,
      "delay": 0.549,
      "speech_duration": 0.548,
      "transcribe_duration": 0.549,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1519,
      "agent_id": 33,
      "delay": 0.278,
      "speech_duration": 0.164,
      "transcribe_duration": 0.278,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1520,
      "agent_id": 33,
      "delay": 2.9,
      "speech_duration": 2.852,
      "transcribe_duration": 2.9,
      "wpm": 142,
      "message": "มีการวัดผลของความเสี่ยงไหม"
    },
    {
      "message_id": 1521,
      "agent_id": 33,
      "delay": 1.065,
      "speech_duration": 1.06,
      "transcribe_duration": 1.065,
      "wpm": 71,
      "message": "นะคะ"
    },
    {
      "message_id": 1522,
      "agent_id": 33,
      "delay": 0.502,
      "speech_duration": 0.484,
      "transcribe_duration": 0.502,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1523,
      "agent_id": 33,
      "delay": 6.279,
      "speech_duration": 6.244,
      "transcribe_duration": 6.279,
      "wpm": 125,
      "message": "สมมุติไฟตกอาจจะเป็นความเสี่ยงที่เกิดจากธรรมชาติไฟตก"
    },
    {
      "message_id": 1524,
      "agent_id": 33,
      "delay": 0.198,
      "speech_duration": 0.164,
      "transcribe_duration": 0.198,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1525,
      "agent_id": 33,
      "delay": 7.766,
      "speech_duration": 7.652,
      "transcribe_duration": 7.766,
      "wpm": 182,
      "message": "เดือนหนึ่งมีกี่ครั้ง 1 ครั้ง 2 ครั้ง 3 ครั้งมันส่งผลให้ตัวระบบของอุปกรณ์ของเราเกิดมีปัญหาไหม"
    },
    {
      "message_id": 1526,
      "agent_id": 33,
      "delay": 0.234,
      "speech_duration": 0.228,
      "transcribe_duration": 0.234,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1527,
      "agent_id": 33,
      "delay": 0.233,
      "speech_duration": 0.228,
      "transcribe_duration": 0.233,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1528,
      "agent_id": 33,
      "delay": 0.279,
      "speech_duration": 0.228,
      "transcribe_duration": 0.279,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1529,
      "agent_id": 33,
      "delay": 0.427,
      "speech_duration": 0.42,
      "transcribe_duration": 0.427,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1530,
      "agent_id": 33,
      "delay": 0.226,
      "speech_duration": 0.164,
      "transcribe_duration": 0.226,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1531,
      "agent_id": 33,
      "delay": 2.43,
      "speech_duration": 2.404,
      "transcribe_duration": 2.43,
      "wpm": 119,
      "message": "ก็ต้องเช็คถูกไหมคะ"
    },
    {
      "message_id": 1532,
      "agent_id": 33,
      "delay": 3.429,
      "speech_duration": 3.428,
      "transcribe_duration": 3.429,
      "wpm": 109,
      "message": "มีการควบคุมการปฏิบัติตาม"
    },
    {
      "message_id": 1533,
      "agent_id": 33,
      "delay": 0.288,
      "speech_duration": 0.292,
      "transcribe_duration": 0.288,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1534,
      "agent_id": 33,
      "delay": 0.228,
      "speech_duration": 0.164,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1535,
      "agent_id": 33,
      "delay": 2.214,
      "speech_duration": 2.212,
      "transcribe_duration": 2.214,
      "wpm": 102,
      "message": "วิธีการป้องกัน"
    },
    {
      "message_id": 1536,
      "agent_id": 33,
      "delay": 0.609,
      "speech_duration": 0.612,
      "transcribe_duration": 0.609,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1537,
      "agent_id": 33,
      "delay": 0.199,
      "speech_duration": 0.164,
      "transcribe_duration": 0.199,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1538,
      "agent_id": 33,
      "delay": 4.257,
      "speech_duration": 4.196,
      "transcribe_duration": 4.257,
      "wpm": 150,
      "message": "ใช้งานก็ต้องปิดระบบให้ครบถ้วนไม่ให้เกิดไฟ"
    },
    {
      "message_id": 1539,
      "agent_id": 33,
      "delay": 1.335,
      "speech_duration": 1.316,
      "transcribe_duration": 1.335,
      "wpm": 103,
      "message": "วง Spark"
    },
    {
      "message_id": 1540,
      "agent_id": 33,
      "delay": 0.29,
      "speech_duration": 0.292,
      "transcribe_duration": 0.29,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1541,
      "agent_id": 33,
      "delay": 1.46,
      "speech_duration": 1.444,
      "transcribe_duration": 1.46,
      "wpm": 145,
      "message": "การปฏิบัติตาม"
    },
    {
      "message_id": 1542,
      "agent_id": 33,
      "delay": 0.366,
      "speech_duration": 0.356,
      "transcribe_duration": 0.366,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1543,
      "agent_id": 33,
      "delay": 0.265,
      "speech_duration": 0.164,
      "transcribe_duration": 0.265,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1544,
      "agent_id": 33,
      "delay": 0.29,
      "speech_duration": 0.292,
      "transcribe_duration": 0.29,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1545,
      "agent_id": 33,
      "delay": 0.25,
      "speech_duration": 0.164,
      "transcribe_duration": 0.25,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1546,
      "agent_id": 33,
      "delay": 0.413,
      "speech_duration": 0.42,
      "transcribe_duration": 0.413,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1547,
      "agent_id": 33,
      "delay": 0.274,
      "speech_duration": 0.164,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1548,
      "agent_id": 33,
      "delay": 0.805,
      "speech_duration": 0.804,
      "transcribe_duration": 0.805,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1549,
      "agent_id": 33,
      "delay": 0.237,
      "speech_duration": 0.164,
      "transcribe_duration": 0.237,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1550,
      "agent_id": 33,
      "delay": 0.221,
      "speech_duration": 0.228,
      "transcribe_duration": 0.221,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1551,
      "agent_id": 33,
      "delay": 0.561,
      "speech_duration": 0.548,
      "transcribe_duration": 0.561,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1552,
      "agent_id": 33,
      "delay": 2.99,
      "speech_duration": 2.98,
      "transcribe_duration": 2.99,
      "wpm": 121,
      "message": "สิทธิภาพนะคะที่เกิดขึ้น"
    },
    {
      "message_id": 1553,
      "agent_id": 33,
      "delay": 0.503,
      "speech_duration": 0.484,
      "transcribe_duration": 0.503,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1554,
      "agent_id": 33,
      "delay": 0.423,
      "speech_duration": 0.42,
      "transcribe_duration": 0.423,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1555,
      "agent_id": 33,
      "delay": 0.543,
      "speech_duration": 0.548,
      "transcribe_duration": 0.543,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1556,
      "agent_id": 33,
      "delay": 4.187,
      "speech_duration": 4.132,
      "transcribe_duration": 4.187,
      "wpm": 171,
      "message": "อุปกรณ์ใช้งานมาเดือน 1 เดือน 2 เดือน 3 เดือน 4"
    },
    {
      "message_id": 1557,
      "agent_id": 33,
      "delay": 0.234,
      "speech_duration": 0.228,
      "transcribe_duration": 0.234,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1558,
      "agent_id": 33,
      "delay": 0.274,
      "speech_duration": 0.164,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1559,
      "agent_id": 33,
      "delay": 0.425,
      "speech_duration": 0.42,
      "transcribe_duration": 0.425,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1560,
      "agent_id": 33,
      "delay": 0.258,
      "speech_duration": 0.164,
      "transcribe_duration": 0.258,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1561,
      "agent_id": 33,
      "delay": 3.77,
      "speech_duration": 3.748,
      "transcribe_duration": 3.77,
      "wpm": 184,
      "message": "ประสิทธิภาพการใช้งานยังพร้อมใช้งานอยู่ไหมนะคะ"
    },
    {
      "message_id": 1562,
      "agent_id": 33,
      "delay": 3.814,
      "speech_duration": 3.748,
      "transcribe_duration": 3.814,
      "wpm": 188,
      "message": "จะมีการวัดผลแล้วก็รายงานไปยังผู้บริหารระดับสูง"
    },
    {
      "message_id": 1563,
      "agent_id": 33,
      "delay": 0.205,
      "speech_duration": 0.164,
      "transcribe_duration": 0.205,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1564,
      "agent_id": 33,
      "delay": 0.29,
      "speech_duration": 0.292,
      "transcribe_duration": 0.29,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1565,
      "agent_id": 33,
      "delay": 0.226,
      "speech_duration": 0.228,
      "transcribe_duration": 0.226,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1566,
      "agent_id": 33,
      "delay": 0.412,
      "speech_duration": 0.42,
      "transcribe_duration": 0.412,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1567,
      "agent_id": 33,
      "delay": 1.713,
      "speech_duration": 1.7,
      "transcribe_duration": 1.713,
      "wpm": 176,
      "message": "มันจะได้มองเห็นนะคะ"
    },
    {
      "message_id": 1568,
      "agent_id": 33,
      "delay": 0.245,
      "speech_duration": 0.164,
      "transcribe_duration": 0.245,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1569,
      "agent_id": 33,
      "delay": 0.2,
      "speech_duration": 0.164,
      "transcribe_duration": 0.2,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1570,
      "agent_id": 33,
      "delay": 1.005,
      "speech_duration": 0.996,
      "transcribe_duration": 1.005,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1571,
      "agent_id": 33,
      "delay": 3.068,
      "speech_duration": 3.044,
      "transcribe_duration": 3.068,
      "wpm": 118,
      "message": "ผลลัพธ์นะคะการทำงานนะคะ"
    },
    {
      "message_id": 1572,
      "agent_id": 33,
      "delay": 0.219,
      "speech_duration": 0.164,
      "transcribe_duration": 0.219,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1573,
      "agent_id": 33,
      "delay": 0.416,
      "speech_duration": 0.42,
      "transcribe_duration": 0.416,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1574,
      "agent_id": 33,
      "delay": 0.358,
      "speech_duration": 0.356,
      "transcribe_duration": 0.358,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1575,
      "agent_id": 33,
      "delay": 0.425,
      "speech_duration": 0.42,
      "transcribe_duration": 0.425,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1576,
      "agent_id": 33,
      "delay": 1.655,
      "speech_duration": 1.636,
      "transcribe_duration": 1.655,
      "wpm": 147,
      "message": "ของกิจกรรมต่างๆ"
    },
    {
      "message_id": 1577,
      "agent_id": 33,
      "delay": 0.387,
      "speech_duration": 0.356,
      "transcribe_duration": 0.387,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1578,
      "agent_id": 33,
      "delay": 0.257,
      "speech_duration": 0.164,
      "transcribe_duration": 0.257,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1579,
      "agent_id": 33,
      "delay": 0.257,
      "speech_duration": 0.228,
      "transcribe_duration": 0.257,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1580,
      "agent_id": 33,
      "delay": 0.214,
      "speech_duration": 0.164,
      "transcribe_duration": 0.214,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1581,
      "agent_id": 33,
      "delay": 0.416,
      "speech_duration": 0.42,
      "transcribe_duration": 0.416,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1582,
      "agent_id": 33,
      "delay": 0.553,
      "speech_duration": 0.548,
      "transcribe_duration": 0.553,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1583,
      "agent_id": 33,
      "delay": 0.23,
      "speech_duration": 0.164,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1584,
      "agent_id": 33,
      "delay": 0.225,
      "speech_duration": 0.228,
      "transcribe_duration": 0.225,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1585,
      "agent_id": 33,
      "delay": 0.214,
      "speech_duration": 0.164,
      "transcribe_duration": 0.214,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1586,
      "agent_id": 33,
      "delay": 0.425,
      "speech_duration": 0.42,
      "transcribe_duration": 0.425,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1587,
      "agent_id": 33,
      "delay": 0.248,
      "speech_duration": 0.164,
      "transcribe_duration": 0.248,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1588,
      "agent_id": 33,
      "delay": 0.809,
      "speech_duration": 0.804,
      "transcribe_duration": 0.809,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1589,
      "agent_id": 33,
      "delay": 0.349,
      "speech_duration": 0.356,
      "transcribe_duration": 0.349,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1590,
      "agent_id": 33,
      "delay": 0.5,
      "speech_duration": 0.484,
      "transcribe_duration": 0.5,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1591,
      "agent_id": 33,
      "delay": 3.25,
      "speech_duration": 3.236,
      "transcribe_duration": 3.25,
      "wpm": 125,
      "message": "เสร็จแล้วเราจะมาดูประโยชน์"
    },
    {
      "message_id": 1592,
      "agent_id": 33,
      "delay": 0.384,
      "speech_duration": 0.356,
      "transcribe_duration": 0.384,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1593,
      "agent_id": 33,
      "delay": 1.601,
      "speech_duration": 1.572,
      "transcribe_duration": 1.601,
      "wpm": 105,
      "message": "ที่นำมาใช้"
    },
    {
      "message_id": 1594,
      "agent_id": 33,
      "delay": 0.196,
      "speech_duration": 0.164,
      "transcribe_duration": 0.196,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1595,
      "agent_id": 33,
      "delay": 0.421,
      "speech_duration": 0.42,
      "transcribe_duration": 0.421,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1596,
      "agent_id": 33,
      "delay": 0.265,
      "speech_duration": 0.164,
      "transcribe_duration": 0.265,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1597,
      "agent_id": 33,
      "delay": 0.256,
      "speech_duration": 0.228,
      "transcribe_duration": 0.256,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1598,
      "agent_id": 33,
      "delay": 0.236,
      "speech_duration": 0.228,
      "transcribe_duration": 0.236,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1599,
      "agent_id": 33,
      "delay": 2.789,
      "speech_duration": 2.724,
      "transcribe_duration": 2.789,
      "wpm": 187,
      "message": "ถ้านำมาใช้แล้วเกิดประโยชน์อย่างไร"
    },
    {
      "message_id": 1600,
      "agent_id": 33,
      "delay": 0.272,
      "speech_duration": 0.164,
      "transcribe_duration": 0.272,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1601,
      "agent_id": 33,
      "delay": 0.489,
      "speech_duration": 0.484,
      "transcribe_duration": 0.489,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1602,
      "agent_id": 33,
      "delay": 5.112,
      "speech_duration": 5.092,
      "transcribe_duration": 5.112,
      "wpm": 138,
      "message": "ก็จะทำให้เริ่มแรกเลยธุรกิจกับเทคโนโลยีสารสนเทศ"
    },
    {
      "message_id": 1603,
      "agent_id": 33,
      "delay": 0.29,
      "speech_duration": 0.292,
      "transcribe_duration": 0.29,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1604,
      "agent_id": 33,
      "delay": 0.23,
      "speech_duration": 0.228,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1605,
      "agent_id": 33,
      "delay": 2.624,
      "speech_duration": 2.596,
      "transcribe_duration": 2.624,
      "wpm": 162,
      "message": "ดำเนินทางไปในทิศทางเดียวกัน"
    },
    {
      "message_id": 1606,
      "agent_id": 33,
      "delay": 0.438,
      "speech_duration": 0.42,
      "transcribe_duration": 0.438,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1607,
      "agent_id": 33,
      "delay": 0.257,
      "speech_duration": 0.228,
      "transcribe_duration": 0.257,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1608,
      "agent_id": 33,
      "delay": 0.218,
      "speech_duration": 0.228,
      "transcribe_duration": 0.218,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1609,
      "agent_id": 33,
      "delay": 0.274,
      "speech_duration": 0.164,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1610,
      "agent_id": 33,
      "delay": 2.348,
      "speech_duration": 2.34,
      "transcribe_duration": 2.348,
      "wpm": 122,
      "message": "เกิดความเข้าใจนะคะ"
    },
    {
      "message_id": 1611,
      "agent_id": 33,
      "delay": 0.428,
      "speech_duration": 0.42,
      "transcribe_duration": 0.428,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1612,
      "agent_id": 33,
      "delay": 0.257,
      "speech_duration": 0.228,
      "transcribe_duration": 0.257,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1613,
      "agent_id": 33,
      "delay": 0.219,
      "speech_duration": 0.228,
      "transcribe_duration": 0.219,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1614,
      "agent_id": 33,
      "delay": 0.309,
      "speech_duration": 0.292,
      "transcribe_duration": 0.309,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1615,
      "agent_id": 33,
      "delay": 6.237,
      "speech_duration": 6.116,
      "transcribe_duration": 6.237,
      "wpm": 164,
      "message": "เกี่ยวกับผู้เกี่ยวข้องทุกคนเขามีกระบวนการแบบนี้จะเกิดผลลัพธ์แบบนี้"
    },
    {
      "message_id": 1616,
      "agent_id": 33,
      "delay": 6.61,
      "speech_duration": 6.5,
      "transcribe_duration": 6.61,
      "wpm": 159,
      "message": "ส่งผลให้หน่วยงานกับองค์กรอย่างไรทุกคนก็จะได้เข้าใจแล้วก็มีข้อปฏิบัติ"
    },
    {
      "message_id": 1617,
      "agent_id": 33,
      "delay": 0.568,
      "speech_duration": 0.548,
      "transcribe_duration": 0.568,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1618,
      "agent_id": 33,
      "delay": 1.211,
      "speech_duration": 1.188,
      "transcribe_duration": 1.211,
      "wpm": 126,
      "message": "เหมือนกัน"
    },
    {
      "message_id": 1619,
      "agent_id": 33,
      "delay": 0.303,
      "speech_duration": 0.292,
      "transcribe_duration": 0.303,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1620,
      "agent_id": 33,
      "delay": 0.413,
      "speech_duration": 0.42,
      "transcribe_duration": 0.413,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1621,
      "agent_id": 33,
      "delay": 0.359,
      "speech_duration": 0.356,
      "transcribe_duration": 0.359,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1622,
      "agent_id": 33,
      "delay": 0.559,
      "speech_duration": 0.548,
      "transcribe_duration": 0.559,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1623,
      "agent_id": 33,
      "delay": 3.454,
      "speech_duration": 3.428,
      "transcribe_duration": 3.454,
      "wpm": 136,
      "message": "โดยใช้นะคะกดข้อปฏิบัติเดียวกัน"
    },
    {
      "message_id": 1624,
      "agent_id": 33,
      "delay": 0.944,
      "speech_duration": 0.932,
      "transcribe_duration": 0.944,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1625,
      "agent_id": 33,
      "delay": 2.692,
      "speech_duration": 2.66,
      "transcribe_duration": 2.692,
      "wpm": 192,
      "message": "ความเข้าใจที่ตรงกันในองค์กรของเรา"
    },
    {
      "message_id": 1626,
      "agent_id": 33,
      "delay": 0.21,
      "speech_duration": 0.164,
      "transcribe_duration": 0.21,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1627,
      "agent_id": 33,
      "delay": 0.244,
      "speech_duration": 0.228,
      "transcribe_duration": 0.244,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1628,
      "agent_id": 33,
      "delay": 0.499,
      "speech_duration": 0.484,
      "transcribe_duration": 0.499,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1629,
      "agent_id": 33,
      "delay": 0.231,
      "speech_duration": 0.228,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1630,
      "agent_id": 33,
      "delay": 0.497,
      "speech_duration": 0.484,
      "transcribe_duration": 0.497,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1631,
      "agent_id": 33,
      "delay": 0.38,
      "speech_duration": 0.356,
      "transcribe_duration": 0.38,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1632,
      "agent_id": 33,
      "delay": 0.741,
      "speech_duration": 0.74,
      "transcribe_duration": 0.741,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1633,
      "agent_id": 33,
      "delay": 2.864,
      "speech_duration": 2.852,
      "transcribe_duration": 2.864,
      "wpm": 105,
      "message": "มองภาพนะคะขององค์กร"
    },
    {
      "message_id": 1634,
      "agent_id": 33,
      "delay": 0.23,
      "speech_duration": 0.228,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1635,
      "agent_id": 33,
      "delay": 0.418,
      "speech_duration": 0.42,
      "transcribe_duration": 0.418,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1636,
      "agent_id": 33,
      "delay": 6.718,
      "speech_duration": 6.628,
      "transcribe_duration": 6.718,
      "wpm": 131,
      "message": "ด้านการนำเทคโนโลยีสารสนเทศนะคะว่าจัดการนะคะหน่วยงานองค์กร"
    },
    {
      "message_id": 1637,
      "agent_id": 33,
      "delay": 1.448,
      "speech_duration": 1.444,
      "transcribe_duration": 1.448,
      "wpm": 114,
      "message": "ได้อย่างไร"
    },
    {
      "message_id": 1638,
      "agent_id": 33,
      "delay": 0.217,
      "speech_duration": 0.164,
      "transcribe_duration": 0.217,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1639,
      "agent_id": 33,
      "delay": 0.261,
      "speech_duration": 0.164,
      "transcribe_duration": 0.261,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1640,
      "agent_id": 33,
      "delay": 0.213,
      "speech_duration": 0.164,
      "transcribe_duration": 0.213,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1641,
      "agent_id": 33,
      "delay": 0.289,
      "speech_duration": 0.292,
      "transcribe_duration": 0.289,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1642,
      "agent_id": 33,
      "delay": 0.209,
      "speech_duration": 0.164,
      "transcribe_duration": 0.209,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1643,
      "agent_id": 33,
      "delay": 0.378,
      "speech_duration": 0.356,
      "transcribe_duration": 0.378,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1644,
      "agent_id": 33,
      "delay": 0.212,
      "speech_duration": 0.164,
      "transcribe_duration": 0.212,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1645,
      "agent_id": 33,
      "delay": 0.419,
      "speech_duration": 0.42,
      "transcribe_duration": 0.419,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1646,
      "agent_id": 33,
      "delay": 3.516,
      "speech_duration": 3.492,
      "transcribe_duration": 3.516,
      "wpm": 146,
      "message": "ทราบถึงบทบาทหน้าที่นะคะของแต่ละคน"
    },
    {
      "message_id": 1647,
      "agent_id": 33,
      "delay": 0.558,
      "speech_duration": 0.548,
      "transcribe_duration": 0.558,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1648,
      "agent_id": 33,
      "delay": 1.466,
      "speech_duration": 1.444,
      "transcribe_duration": 1.466,
      "wpm": 166,
      "message": "ได้อย่างถูกต้อง"
    },
    {
      "message_id": 1649,
      "agent_id": 33,
      "delay": 0.228,
      "speech_duration": 0.228,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1650,
      "agent_id": 33,
      "delay": 0.277,
      "speech_duration": 0.228,
      "transcribe_duration": 0.277,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1651,
      "agent_id": 33,
      "delay": 0.349,
      "speech_duration": 0.356,
      "transcribe_duration": 0.349,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1652,
      "agent_id": 33,
      "delay": 7.207,
      "speech_duration": 7.14,
      "transcribe_duration": 7.207,
      "wpm": 162,
      "message": "เมื่อทุกคนรู้หน้าที่ของตนเองนะคะว่าต้องทำอะไรบ้างแผนกนี้ทำอะไรมีขอบเขตแค่ไหน"
    },
    {
      "message_id": 1653,
      "agent_id": 33,
      "delay": 0.285,
      "speech_duration": 0.292,
      "transcribe_duration": 0.285,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1654,
      "agent_id": 33,
      "delay": 0.292,
      "speech_duration": 0.292,
      "transcribe_duration": 0.292,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1655,
      "agent_id": 33,
      "delay": 0.875,
      "speech_duration": 0.868,
      "transcribe_duration": 0.875,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1656,
      "agent_id": 33,
      "delay": 5.193,
      "speech_duration": 5.092,
      "transcribe_duration": 5.193,
      "wpm": 221,
      "message": "ระบุคนเมื่อปฏิบัติงานตามหน้าที่และก็ขอบเขตอย่างประสิทธิภาพแน่นอนว่าผลลัพธ์"
    },
    {
      "message_id": 1657,
      "agent_id": 33,
      "delay": 1.084,
      "speech_duration": 1.06,
      "transcribe_duration": 1.084,
      "wpm": 184,
      "message": "ว่าจะเกิดอีก"
    },
    {
      "message_id": 1658,
      "agent_id": 33,
      "delay": 0.203,
      "speech_duration": 0.164,
      "transcribe_duration": 0.203,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1659,
      "agent_id": 33,
      "delay": 0.231,
      "speech_duration": 0.228,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1660,
      "agent_id": 33,
      "delay": 0.268,
      "speech_duration": 0.164,
      "transcribe_duration": 0.268,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1661,
      "agent_id": 33,
      "delay": 0.274,
      "speech_duration": 0.164,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1662,
      "agent_id": 33,
      "delay": 0.63,
      "speech_duration": 0.612,
      "transcribe_duration": 0.63,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1663,
      "agent_id": 33,
      "delay": 2.968,
      "speech_duration": 2.916,
      "transcribe_duration": 2.968,
      "wpm": 129,
      "message": "ตัวภายในองค์กรของพนักงาน"
    },
    {
      "message_id": 1664,
      "agent_id": 33,
      "delay": 0.266,
      "speech_duration": 0.164,
      "transcribe_duration": 0.266,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1665,
      "agent_id": 33,
      "delay": 0.293,
      "speech_duration": 0.292,
      "transcribe_duration": 0.293,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1666,
      "agent_id": 33,
      "delay": 0.272,
      "speech_duration": 0.228,
      "transcribe_duration": 0.272,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1667,
      "agent_id": 33,
      "delay": 0.254,
      "speech_duration": 0.228,
      "transcribe_duration": 0.254,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1668,
      "agent_id": 33,
      "delay": 0.205,
      "speech_duration": 0.164,
      "transcribe_duration": 0.205,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1669,
      "agent_id": 33,
      "delay": 0.219,
      "speech_duration": 0.164,
      "transcribe_duration": 0.219,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1670,
      "agent_id": 33,
      "delay": 0.685,
      "speech_duration": 0.676,
      "transcribe_duration": 0.685,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1671,
      "agent_id": 33,
      "delay": 2.6,
      "speech_duration": 2.468,
      "transcribe_duration": 2.6,
      "wpm": 164,
      "message": "ด้วยความเข้าใจแล้วก็ยอมรับ"
    },
    {
      "message_id": 1672,
      "agent_id": 33,
      "delay": 1.667,
      "speech_duration": 1.636,
      "transcribe_duration": 1.667,
      "wpm": 165,
      "message": "หน่วยงานกับองค์กร"
    },
    {
      "message_id": 1673,
      "agent_id": 33,
      "delay": 0.488,
      "speech_duration": 0.484,
      "transcribe_duration": 0.488,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1674,
      "agent_id": 33,
      "delay": 2.497,
      "speech_duration": 2.404,
      "transcribe_duration": 2.497,
      "wpm": 162,
      "message": "หน้ากากก็จะเป็นกรดตัวกรอบ"
    },
    {
      "message_id": 1675,
      "agent_id": 33,
      "delay": 0.268,
      "speech_duration": 0.164,
      "transcribe_duration": 0.268,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1676,
      "agent_id": 33,
      "delay": 0.677,
      "speech_duration": 0.676,
      "transcribe_duration": 0.677,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1677,
      "agent_id": 33,
      "delay": 2.709,
      "speech_duration": 2.66,
      "transcribe_duration": 2.709,
      "wpm": 130,
      "message": "ที่ค่อนข้างเป็นมาตรฐาน"
    },
    {
      "message_id": 1678,
      "agent_id": 33,
      "delay": 0.215,
      "speech_duration": 0.164,
      "transcribe_duration": 0.215,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1679,
      "agent_id": 33,
      "delay": 0.209,
      "speech_duration": 0.164,
      "transcribe_duration": 0.209,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1680,
      "agent_id": 33,
      "delay": 0.636,
      "speech_duration": 0.548,
      "transcribe_duration": 0.636,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1681,
      "agent_id": 33,
      "delay": 0.282,
      "speech_duration": 0.292,
      "transcribe_duration": 0.282,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1682,
      "agent_id": 33,
      "delay": 7.445,
      "speech_duration": 7.332,
      "transcribe_duration": 7.445,
      "wpm": 158,
      "message": "มีการใช้งานจากหน่วยงานอื่นๆมีตัวอย่างที่ให้ดูเมื่อเราใช้แล้วเกิดประโยชน์นะคะ"
    },
    {
      "message_id": 1683,
      "agent_id": 33,
      "delay": 0.202,
      "speech_duration": 0.164,
      "transcribe_duration": 0.202,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1684,
      "agent_id": 33,
      "delay": 0.25,
      "speech_duration": 0.164,
      "transcribe_duration": 0.25,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1685,
      "agent_id": 33,
      "delay": 0.252,
      "speech_duration": 0.164,
      "transcribe_duration": 0.252,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1686,
      "agent_id": 33,
      "delay": 1.127,
      "speech_duration": 1.124,
      "transcribe_duration": 1.127,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1687,
      "agent_id": 33,
      "delay": 0.277,
      "speech_duration": 0.228,
      "transcribe_duration": 0.277,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1688,
      "agent_id": 33,
      "delay": 0.364,
      "speech_duration": 0.356,
      "transcribe_duration": 0.364,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1689,
      "agent_id": 33,
      "delay": 5.322,
      "speech_duration": 5.284,
      "transcribe_duration": 5.322,
      "wpm": 142,
      "message": "มีความไว้วางใจยอมรับจากองค์กรแล้วก็หน่วยงานภายนอก"
    },
    {
      "message_id": 1690,
      "agent_id": 33,
      "delay": 0.23,
      "speech_duration": 0.228,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1691,
      "agent_id": 33,
      "delay": 0.806,
      "speech_duration": 0.804,
      "transcribe_duration": 0.806,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1692,
      "agent_id": 33,
      "delay": 4.182,
      "speech_duration": 4.132,
      "transcribe_duration": 4.182,
      "wpm": 203,
      "message": "ก็คือถือเป็นมาตรฐานเดียวกันว่าปฏิบัติตามขั้นตอนเหล่านี้"
    },
    {
      "message_id": 1693,
      "agent_id": 33,
      "delay": 0.263,
      "speech_duration": 0.164,
      "transcribe_duration": 0.263,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1694,
      "agent_id": 33,
      "delay": 0.207,
      "speech_duration": 0.164,
      "transcribe_duration": 0.207,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1695,
      "agent_id": 33,
      "delay": 0.687,
      "speech_duration": 0.676,
      "transcribe_duration": 0.687,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1696,
      "agent_id": 33,
      "delay": 1.857,
      "speech_duration": 1.828,
      "transcribe_duration": 1.857,
      "wpm": 148,
      "message": "เป็นที่ยอมรับนะคะ"
    },
    {
      "message_id": 1697,
      "agent_id": 33,
      "delay": 0.218,
      "speech_duration": 0.164,
      "transcribe_duration": 0.218,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1698,
      "agent_id": 33,
      "delay": 0.372,
      "speech_duration": 0.356,
      "transcribe_duration": 0.372,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1699,
      "agent_id": 33,
      "delay": 0.274,
      "speech_duration": 0.228,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1700,
      "agent_id": 33,
      "delay": 4.026,
      "speech_duration": 4.004,
      "transcribe_duration": 4.026,
      "wpm": 169,
      "message": "ของหน่วยงานอื่นรวมถึงหน่วยงานภายในของเราด้วย"
    },
    {
      "message_id": 1701,
      "agent_id": 33,
      "delay": 0.256,
      "speech_duration": 0.164,
      "transcribe_duration": 0.256,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1702,
      "agent_id": 33,
      "delay": 0.51,
      "speech_duration": 0.484,
      "transcribe_duration": 0.51,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1703,
      "agent_id": 33,
      "delay": 0.545,
      "speech_duration": 0.548,
      "transcribe_duration": 0.545,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1704,
      "agent_id": 33,
      "delay": 0.934,
      "speech_duration": 0.932,
      "transcribe_duration": 0.934,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1705,
      "agent_id": 33,
      "delay": 4.805,
      "speech_duration": 4.772,
      "transcribe_duration": 4.805,
      "wpm": 138,
      "message": "สรุปที่พูดมาทั้งหมดแล้วไม่ว่าจะเป็นกรอบนะคะ"
    },
    {
      "message_id": 1706,
      "agent_id": 33,
      "delay": 2.357,
      "speech_duration": 2.34,
      "transcribe_duration": 2.357,
      "wpm": 128,
      "message": "ขั้นตอนการแบ่งระดับ"
    },
    {
      "message_id": 1707,
      "agent_id": 33,
      "delay": 1.194,
      "speech_duration": 1.188,
      "transcribe_duration": 1.194,
      "wpm": 63,
      "message": "ต่าง"
    },
    {
      "message_id": 1708,
      "agent_id": 33,
      "delay": 0.223,
      "speech_duration": 0.228,
      "transcribe_duration": 0.223,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1709,
      "agent_id": 33,
      "delay": 0.224,
      "speech_duration": 0.164,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1710,
      "agent_id": 33,
      "delay": 0.291,
      "speech_duration": 0.292,
      "transcribe_duration": 0.291,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1711,
      "agent_id": 33,
      "delay": 0.805,
      "speech_duration": 0.804,
      "transcribe_duration": 0.805,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1712,
      "agent_id": 33,
      "delay": 3.153,
      "speech_duration": 3.108,
      "transcribe_duration": 3.153,
      "wpm": 174,
      "message": "ของตัว covid ที่เรานำมาใช้งานตัวนี้"
    },
    {
      "message_id": 1713,
      "agent_id": 33,
      "delay": 0.348,
      "speech_duration": 0.356,
      "transcribe_duration": 0.348,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1714,
      "agent_id": 33,
      "delay": 0.472,
      "speech_duration": 0.484,
      "transcribe_duration": 0.472,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1715,
      "agent_id": 33,
      "delay": 0.489,
      "speech_duration": 0.484,
      "transcribe_duration": 0.489,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1716,
      "agent_id": 33,
      "delay": 0.243,
      "speech_duration": 0.164,
      "transcribe_duration": 0.243,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1717,
      "agent_id": 33,
      "delay": 5.535,
      "speech_duration": 5.412,
      "transcribe_duration": 5.535,
      "wpm": 133,
      "message": "ตัว covid นิดก็จะเป็นกรอบแนวความคิดที่เอามาช่วย"
    },
    {
      "message_id": 1718,
      "agent_id": 33,
      "delay": 0.495,
      "speech_duration": 0.484,
      "transcribe_duration": 0.495,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1719,
      "agent_id": 33,
      "delay": 0.516,
      "speech_duration": 0.484,
      "transcribe_duration": 0.516,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1720,
      "agent_id": 33,
      "delay": 4.738,
      "speech_duration": 4.708,
      "transcribe_duration": 4.738,
      "wpm": 143,
      "message": "สนับสนุนการดำเนินงานในองค์กรในหน่วยงานของเรา"
    },
    {
      "message_id": 1721,
      "agent_id": 33,
      "delay": 0.262,
      "speech_duration": 0.228,
      "transcribe_duration": 0.262,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1722,
      "agent_id": 33,
      "delay": 0.606,
      "speech_duration": 0.612,
      "transcribe_duration": 0.606,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1723,
      "agent_id": 33,
      "delay": 0.373,
      "speech_duration": 0.356,
      "transcribe_duration": 0.373,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1724,
      "agent_id": 33,
      "delay": 3.643,
      "speech_duration": 3.62,
      "transcribe_duration": 3.643,
      "wpm": 157,
      "message": "ช่วยแนะนำตัวเทคโนโลยีสารสนเทศที่มาใช้"
    },
    {
      "message_id": 1725,
      "agent_id": 33,
      "delay": 0.353,
      "speech_duration": 0.356,
      "transcribe_duration": 0.353,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1726,
      "agent_id": 33,
      "delay": 0.242,
      "speech_duration": 0.228,
      "transcribe_duration": 0.242,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1727,
      "agent_id": 33,
      "delay": 0.265,
      "speech_duration": 0.164,
      "transcribe_duration": 0.265,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1728,
      "agent_id": 33,
      "delay": 0.234,
      "speech_duration": 0.164,
      "transcribe_duration": 0.234,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1729,
      "agent_id": 33,
      "delay": 3.2,
      "speech_duration": 3.172,
      "transcribe_duration": 3.2,
      "wpm": 189,
      "message": "เพื่อให้เกิดความสอดคล้องกับวัตถุประสงค์"
    },
    {
      "message_id": 1730,
      "agent_id": 33,
      "delay": 0.22,
      "speech_duration": 0.228,
      "transcribe_duration": 0.22,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1731,
      "agent_id": 33,
      "delay": 0.22,
      "speech_duration": 0.164,
      "transcribe_duration": 0.22,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1732,
      "agent_id": 33,
      "delay": 7.852,
      "speech_duration": 7.716,
      "transcribe_duration": 7.852,
      "wpm": 157,
      "message": "แล้วก็แนวคิดการนำไปใช้ทั้งทางธุรกิจแล้วก็ทางเทคโนโลยีสารสนเทศให้ไปทิศทางเดียวกัน"
    },
    {
      "message_id": 1733,
      "agent_id": 33,
      "delay": 0.426,
      "speech_duration": 0.42,
      "transcribe_duration": 0.426,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1734,
      "agent_id": 33,
      "delay": 0.272,
      "speech_duration": 0.228,
      "transcribe_duration": 0.272,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1735,
      "agent_id": 33,
      "delay": 0.275,
      "speech_duration": 0.164,
      "transcribe_duration": 0.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1736,
      "agent_id": 33,
      "delay": 0.376,
      "speech_duration": 0.356,
      "transcribe_duration": 0.376,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1737,
      "agent_id": 33,
      "delay": 0.42,
      "speech_duration": 0.42,
      "transcribe_duration": 0.42,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1738,
      "agent_id": 33,
      "delay": 3.513,
      "speech_duration": 3.492,
      "transcribe_duration": 3.513,
      "wpm": 107,
      "message": "รวมถึงนะคะมีการกำกับดูแล"
    },
    {
      "message_id": 1739,
      "agent_id": 33,
      "delay": 0.229,
      "speech_duration": 0.228,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1740,
      "agent_id": 33,
      "delay": 0.29,
      "speech_duration": 0.292,
      "transcribe_duration": 0.29,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1741,
      "agent_id": 33,
      "delay": 0.226,
      "speech_duration": 0.228,
      "transcribe_duration": 0.226,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1742,
      "agent_id": 33,
      "delay": 0.263,
      "speech_duration": 0.164,
      "transcribe_duration": 0.263,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1743,
      "agent_id": 33,
      "delay": 0.369,
      "speech_duration": 0.356,
      "transcribe_duration": 0.369,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1744,
      "agent_id": 33,
      "delay": 1.847,
      "speech_duration": 1.828,
      "transcribe_duration": 1.847,
      "wpm": 57,
      "message": "ควบคุม"
    },
    {
      "message_id": 1745,
      "agent_id": 33,
      "delay": 0.687,
      "speech_duration": 0.676,
      "transcribe_duration": 0.687,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1746,
      "agent_id": 33,
      "delay": 0.213,
      "speech_duration": 0.164,
      "transcribe_duration": 0.213,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1747,
      "agent_id": 33,
      "delay": 4.431,
      "speech_duration": 4.388,
      "transcribe_duration": 4.431,
      "wpm": 144,
      "message": "ว่าควบคุมข้อมูลสารสนเทศตัวไหนที่มันจำเป็น"
    },
    {
      "message_id": 1748,
      "agent_id": 33,
      "delay": 0.225,
      "speech_duration": 0.228,
      "transcribe_duration": 0.225,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1749,
      "agent_id": 33,
      "delay": 0.222,
      "speech_duration": 0.228,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1750,
      "agent_id": 33,
      "delay": 0.299,
      "speech_duration": 0.292,
      "transcribe_duration": 0.299,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1751,
      "agent_id": 33,
      "delay": 0.351,
      "speech_duration": 0.356,
      "transcribe_duration": 0.351,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1752,
      "agent_id": 33,
      "delay": 1.591,
      "speech_duration": 1.572,
      "transcribe_duration": 1.591,
      "wpm": 134,
      "message": "สามารถนำไปใช้"
    },
    {
      "message_id": 1753,
      "agent_id": 33,
      "delay": 0.56,
      "speech_duration": 0.548,
      "transcribe_duration": 0.56,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1754,
      "agent_id": 33,
      "delay": 2.051,
      "speech_duration": 2.02,
      "transcribe_duration": 2.051,
      "wpm": 208,
      "message": "แล้วก็ครอบคลุมการใช้งานนะคะ"
    },
    {
      "message_id": 1755,
      "agent_id": 33,
      "delay": 0.237,
      "speech_duration": 0.228,
      "transcribe_duration": 0.237,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1756,
      "agent_id": 33,
      "delay": 0.225,
      "speech_duration": 0.228,
      "transcribe_duration": 0.225,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1757,
      "agent_id": 33,
      "delay": 0.264,
      "speech_duration": 0.164,
      "transcribe_duration": 0.264,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1758,
      "agent_id": 33,
      "delay": 0.2,
      "speech_duration": 0.164,
      "transcribe_duration": 0.2,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1759,
      "agent_id": 33,
      "delay": 2.935,
      "speech_duration": 2.916,
      "transcribe_duration": 2.935,
      "wpm": 159,
      "message": "อยากถูกต้องแล้วก็มีประสิทธิภาพ"
    },
    {
      "message_id": 1760,
      "agent_id": 33,
      "delay": 0.426,
      "speech_duration": 0.42,
      "transcribe_duration": 0.426,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1761,
      "agent_id": 33,
      "delay": 0.228,
      "speech_duration": 0.228,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1762,
      "agent_id": 33,
      "delay": 0.243,
      "speech_duration": 0.228,
      "transcribe_duration": 0.243,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1763,
      "agent_id": 33,
      "delay": 3.72,
      "speech_duration": 3.684,
      "transcribe_duration": 3.72,
      "wpm": 155,
      "message": "ส่งผลให้ความต้องการทางธุรกิจของเรานี่"
    },
    {
      "message_id": 1764,
      "agent_id": 33,
      "delay": 0.215,
      "speech_duration": 0.164,
      "transcribe_duration": 0.215,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1765,
      "agent_id": 33,
      "delay": 1.585,
      "speech_duration": 1.572,
      "transcribe_duration": 1.585,
      "wpm": 162,
      "message": "บรรลุตามเป้าหมาย"
    },
    {
      "message_id": 1766,
      "agent_id": 33,
      "delay": 0.631,
      "speech_duration": 0.612,
      "transcribe_duration": 0.631,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1767,
      "agent_id": 33,
      "delay": 0.363,
      "speech_duration": 0.356,
      "transcribe_duration": 0.363,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1768,
      "agent_id": 33,
      "delay": 2.558,
      "speech_duration": 2.532,
      "transcribe_duration": 2.558,
      "wpm": 172,
      "message": "แน่นอนเมื่อเราวางเป้าหมายไว้"
    },
    {
      "message_id": 1769,
      "agent_id": 33,
      "delay": 0.218,
      "speech_duration": 0.164,
      "transcribe_duration": 0.218,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1770,
      "agent_id": 33,
      "delay": 0.227,
      "speech_duration": 0.228,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1771,
      "agent_id": 33,
      "delay": 0.749,
      "speech_duration": 0.74,
      "transcribe_duration": 0.749,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1772,
      "agent_id": 33,
      "delay": 0.222,
      "speech_duration": 0.164,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1773,
      "agent_id": 33,
      "delay": 2.83,
      "speech_duration": 2.788,
      "transcribe_duration": 2.83,
      "wpm": 204,
      "message": "ผลลัพธ์เกิดบรรลุที่เราตั้งเป้าหมายไว้"
    },
    {
      "message_id": 1774,
      "agent_id": 33,
      "delay": 3.907,
      "speech_duration": 3.876,
      "transcribe_duration": 3.907,
      "wpm": 166,
      "message": "ธุรกิจของเราก็จะประสบความสำเร็จนั่นเองนะคะ"
    },
    {
      "message_id": 1775,
      "agent_id": 33,
      "delay": 0.319,
      "speech_duration": 0.292,
      "transcribe_duration": 0.319,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1776,
      "agent_id": 33,
      "delay": 0.21,
      "speech_duration": 0.164,
      "transcribe_duration": 0.21,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1777,
      "agent_id": 33,
      "delay": 0.205,
      "speech_duration": 0.164,
      "transcribe_duration": 0.205,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1778,
      "agent_id": 33,
      "delay": 0.273,
      "speech_duration": 0.164,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1779,
      "agent_id": 33,
      "delay": 0.631,
      "speech_duration": 0.612,
      "transcribe_duration": 0.631,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1780,
      "agent_id": 33,
      "delay": 2.028,
      "speech_duration": 2.02,
      "transcribe_duration": 2.028,
      "wpm": 111,
      "message": "อันนี้ก็จะเป็น"
    },
    {
      "message_id": 1781,
      "agent_id": 33,
      "delay": 4.492,
      "speech_duration": 4.452,
      "transcribe_duration": 4.492,
      "wpm": 152,
      "message": "ภาพมุมมองแบบกว้างๆของการนำกรอบแนวความคิดนะคะ"
    },
    {
      "message_id": 1782,
      "agent_id": 33,
      "delay": 7.729,
      "speech_duration": 7.588,
      "transcribe_duration": 7.729,
      "wpm": 186,
      "message": "วิธีการปฏิบัติอย่างไรอันนี้อาจารย์ยกมาเช็คหัวข้อของตัว covid นะที่บอกไปว่าเครดิตมันจะค่อนข้าง"
    },
    {
      "message_id": 1783,
      "agent_id": 33,
      "delay": 0.272,
      "speech_duration": 0.164,
      "transcribe_duration": 0.272,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1784,
      "agent_id": 33,
      "delay": 0.306,
      "speech_duration": 0.292,
      "transcribe_duration": 0.306,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1785,
      "agent_id": 33,
      "delay": 4.017,
      "speech_duration": 3.94,
      "transcribe_duration": 4.017,
      "wpm": 152,
      "message": "มีรายละเอียดค่อนข้างเยอะก็จะมี 30 วงการ"
    },
    {
      "message_id": 1786,
      "agent_id": 33,
      "delay": 0.251,
      "speech_duration": 0.164,
      "transcribe_duration": 0.251,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1787,
      "agent_id": 33,
      "delay": 0.488,
      "speech_duration": 0.484,
      "transcribe_duration": 0.488,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1788,
      "agent_id": 33,
      "delay": 0.276,
      "speech_duration": 0.164,
      "transcribe_duration": 0.276,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1789,
      "agent_id": 33,
      "delay": 0.27,
      "speech_duration": 0.164,
      "transcribe_duration": 0.27,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1790,
      "agent_id": 33,
      "delay": 0.479,
      "speech_duration": 0.484,
      "transcribe_duration": 0.479,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1791,
      "agent_id": 33,
      "delay": 5.315,
      "speech_duration": 5.22,
      "transcribe_duration": 5.315,
      "wpm": 178,
      "message": "อันนี้ก็มาเฉพาะหัวข้อว่ามันแบ่งเป็นระดับแบ่งเป็นเลเวลอะไรบ้าง"
    },
    {
      "message_id": 1792,
      "agent_id": 33,
      "delay": 0.225,
      "speech_duration": 0.228,
      "transcribe_duration": 0.225,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1793,
      "agent_id": 33,
      "delay": 0.26,
      "speech_duration": 0.164,
      "transcribe_duration": 0.26,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1794,
      "agent_id": 33,
      "delay": 0.372,
      "speech_duration": 0.356,
      "transcribe_duration": 0.372,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1795,
      "agent_id": 33,
      "delay": 0.302,
      "speech_duration": 0.292,
      "transcribe_duration": 0.302,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1796,
      "agent_id": 33,
      "delay": 0.375,
      "speech_duration": 0.356,
      "transcribe_duration": 0.375,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1797,
      "agent_id": 33,
      "delay": 0.268,
      "speech_duration": 0.164,
      "transcribe_duration": 0.268,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1798,
      "agent_id": 33,
      "delay": 0.499,
      "speech_duration": 0.484,
      "transcribe_duration": 0.499,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1799,
      "agent_id": 33,
      "delay": 1.125,
      "speech_duration": 1.124,
      "transcribe_duration": 1.125,
      "wpm": 40,
      "message": "OK"
    },
    {
      "message_id": 1800,
      "agent_id": 33,
      "delay": 0.418,
      "speech_duration": 0.42,
      "transcribe_duration": 0.418,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1801,
      "agent_id": 33,
      "delay": 9.028,
      "speech_duration": 8.868,
      "transcribe_duration": 9.028,
      "wpm": 181,
      "message": "ฟังแล้วเป็นอย่างไรบ้างคะอันนี้ก็จะคล้ายๆกับตัวมาตรฐานกำหนดว่าเป็นกรดเป็นเกณฑ์ว่ามีแนวปฏิบัติอย่างนี้ 1 2 3"
    },
    {
      "message_id": 1802,
      "agent_id": 33,
      "delay": 0.233,
      "speech_duration": 0.164,
      "transcribe_duration": 0.233,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1803,
      "agent_id": 33,
      "delay": 0.259,
      "speech_duration": 0.228,
      "transcribe_duration": 0.259,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1804,
      "agent_id": 33,
      "delay": 0.439,
      "speech_duration": 0.42,
      "transcribe_duration": 0.439,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1805,
      "agent_id": 33,
      "delay": 0.253,
      "speech_duration": 0.164,
      "transcribe_duration": 0.253,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1806,
      "agent_id": 33,
      "delay": 5.204,
      "speech_duration": 5.156,
      "transcribe_duration": 5.204,
      "wpm": 125,
      "message": "ถ้าเราทำตามแบบนี้เราจะเกิดความสำเร็จธุรกิจ"
    },
    {
      "message_id": 1807,
      "agent_id": 33,
      "delay": 1.782,
      "speech_duration": 1.764,
      "transcribe_duration": 1.782,
      "wpm": 187,
      "message": "ธุรกิจประสบความสำเร็จ"
    },
    {
      "message_id": 1808,
      "agent_id": 33,
      "delay": 0.376,
      "speech_duration": 0.356,
      "transcribe_duration": 0.376,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1809,
      "agent_id": 33,
      "delay": 0.229,
      "speech_duration": 0.228,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1810,
      "agent_id": 33,
      "delay": 3.133,
      "speech_duration": 3.108,
      "transcribe_duration": 3.133,
      "wpm": 116,
      "message": "เงินเพิ่มขึ้นลดทรัพยากร"
    },
    {
      "message_id": 1811,
      "agent_id": 33,
      "delay": 0.365,
      "speech_duration": 0.356,
      "transcribe_duration": 0.365,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1812,
      "agent_id": 33,
      "delay": 3.695,
      "speech_duration": 3.62,
      "transcribe_duration": 3.695,
      "wpm": 207,
      "message": "ชลากรมีความเสี่ยงธุรกิจไม่มีความเสี่ยงนั่นเองนะคะ"
    },
    {
      "message_id": 1813,
      "agent_id": 33,
      "delay": 0.202,
      "speech_duration": 0.164,
      "transcribe_duration": 0.202,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1814,
      "agent_id": 33,
      "delay": 0.21,
      "speech_duration": 0.164,
      "transcribe_duration": 0.21,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1815,
      "agent_id": 33,
      "delay": 0.878,
      "speech_duration": 0.868,
      "transcribe_duration": 0.878,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1816,
      "agent_id": 33,
      "delay": 0.814,
      "speech_duration": 0.804,
      "transcribe_duration": 0.814,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1817,
      "agent_id": 33,
      "delay": 0.545,
      "speech_duration": 0.548,
      "transcribe_duration": 0.545,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1818,
      "agent_id": 33,
      "delay": 0.207,
      "speech_duration": 0.164,
      "transcribe_duration": 0.207,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1819,
      "agent_id": 33,
      "delay": 0.254,
      "speech_duration": 0.228,
      "transcribe_duration": 0.254,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1820,
      "agent_id": 33,
      "delay": 0.231,
      "speech_duration": 0.228,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1821,
      "agent_id": 33,
      "delay": 0.244,
      "speech_duration": 0.164,
      "transcribe_duration": 0.244,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1822,
      "agent_id": 33,
      "delay": 0.506,
      "speech_duration": 0.484,
      "transcribe_duration": 0.506,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1823,
      "agent_id": 33,
      "delay": 0.557,
      "speech_duration": 0.548,
      "transcribe_duration": 0.557,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1824,
      "agent_id": 33,
      "delay": 2.305,
      "speech_duration": 2.276,
      "transcribe_duration": 2.305,
      "wpm": 224,
      "message": "ใครมีข้อคำถามตรงไหนเพิ่มเติมไหมคะ"
    },
    {
      "message_id": 1825,
      "agent_id": 33,
      "delay": 0.5,
      "speech_duration": 0.484,
      "transcribe_duration": 0.5,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1826,
      "agent_id": 33,
      "delay": 3.217,
      "speech_duration": 3.172,
      "transcribe_duration": 3.217,
      "wpm": 175,
      "message": "เดี๋ยวอาจารย์จะไปหาตัวเอกสารมาแนบให้"
    },
    {
      "message_id": 1827,
      "agent_id": 33,
      "delay": 0.243,
      "speech_duration": 0.164,
      "transcribe_duration": 0.243,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1828,
      "agent_id": 33,
      "delay": 0.2,
      "speech_duration": 0.164,
      "transcribe_duration": 0.2,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1829,
      "agent_id": 33,
      "delay": 0.35,
      "speech_duration": 0.356,
      "transcribe_duration": 0.35,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1830,
      "agent_id": 33,
      "delay": 2.373,
      "speech_duration": 2.34,
      "transcribe_duration": 2.373,
      "wpm": 231,
      "message": "เนื่องจากรายละเอียดมาจะค่อนข้างเยอะ"
    },
    {
      "message_id": 1831,
      "agent_id": 33,
      "delay": 0.375,
      "speech_duration": 0.356,
      "transcribe_duration": 0.375,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1832,
      "agent_id": 33,
      "delay": 4.146,
      "speech_duration": 4.068,
      "transcribe_duration": 4.146,
      "wpm": 140,
      "message": "เกี่ยวกับแต่ละมาตรฐานอันนี้ยกหัวข้อมา"
    },
    {
      "message_id": 1833,
      "agent_id": 33,
      "delay": 0.206,
      "speech_duration": 0.164,
      "transcribe_duration": 0.206,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1834,
      "agent_id": 33,
      "delay": 0.418,
      "speech_duration": 0.42,
      "transcribe_duration": 0.418,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1835,
      "agent_id": 33,
      "delay": 0.253,
      "speech_duration": 0.164,
      "transcribe_duration": 0.253,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1836,
      "agent_id": 33,
      "delay": 0.677,
      "speech_duration": 0.676,
      "transcribe_duration": 0.677,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1837,
      "agent_id": 33,
      "delay": 0.27,
      "speech_duration": 0.164,
      "transcribe_duration": 0.27,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1838,
      "agent_id": 33,
      "delay": 0.492,
      "speech_duration": 0.484,
      "transcribe_duration": 0.492,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1839,
      "agent_id": 33,
      "delay": 0.625,
      "speech_duration": 0.612,
      "transcribe_duration": 0.625,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1840,
      "agent_id": 33,
      "delay": 0.413,
      "speech_duration": 0.42,
      "transcribe_duration": 0.413,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1841,
      "agent_id": 33,
      "delay": 0.294,
      "speech_duration": 0.292,
      "transcribe_duration": 0.294,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1842,
      "agent_id": 33,
      "delay": 0.278,
      "speech_duration": 0.164,
      "transcribe_duration": 0.278,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1843,
      "agent_id": 33,
      "delay": 0.278,
      "speech_duration": 0.228,
      "transcribe_duration": 0.278,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1844,
      "agent_id": 33,
      "delay": 0.385,
      "speech_duration": 0.356,
      "transcribe_duration": 0.385,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1845,
      "agent_id": 33,
      "delay": 0.939,
      "speech_duration": 0.932,
      "transcribe_duration": 0.939,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1846,
      "agent_id": 33,
      "delay": 0.253,
      "speech_duration": 0.164,
      "transcribe_duration": 0.253,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1847,
      "agent_id": 33,
      "delay": 0.638,
      "speech_duration": 0.612,
      "transcribe_duration": 0.638,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1848,
      "agent_id": 33,
      "delay": 0.281,
      "speech_duration": 0.164,
      "transcribe_duration": 0.281,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1849,
      "agent_id": 33,
      "delay": 0.223,
      "speech_duration": 0.164,
      "transcribe_duration": 0.223,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1850,
      "agent_id": 33,
      "delay": 0.936,
      "speech_duration": 0.932,
      "transcribe_duration": 0.936,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1851,
      "agent_id": 33,
      "delay": 0.688,
      "speech_duration": 0.676,
      "transcribe_duration": 0.688,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1852,
      "agent_id": 33,
      "delay": 1.198,
      "speech_duration": 1.188,
      "transcribe_duration": 1.198,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1853,
      "agent_id": 33,
      "delay": 3.518,
      "speech_duration": 3.492,
      "transcribe_duration": 3.518,
      "wpm": 159,
      "message": "อันนี้ถือว่ายกมาเฉพาะหัวข้อหลักๆนะคะ"
    },
    {
      "message_id": 1854,
      "agent_id": 33,
      "delay": 0.23,
      "speech_duration": 0.228,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1855,
      "agent_id": 33,
      "delay": 0.271,
      "speech_duration": 0.228,
      "transcribe_duration": 0.271,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1856,
      "agent_id": 33,
      "delay": 4.454,
      "speech_duration": 4.388,
      "transcribe_duration": 4.454,
      "wpm": 191,
      "message": "หัวข้อใหญ่ๆยังไม่ได้พูดถึงรายละเอียดลงไปลึกเท่าไหร่นะคะ"
    },
    {
      "message_id": 1857,
      "agent_id": 33,
      "delay": 0.213,
      "speech_duration": 0.164,
      "transcribe_duration": 0.213,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1858,
      "agent_id": 33,
      "delay": 0.198,
      "speech_duration": 0.164,
      "transcribe_duration": 0.198,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1859,
      "agent_id": 33,
      "delay": 0.429,
      "speech_duration": 0.42,
      "transcribe_duration": 0.429,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1860,
      "agent_id": 33,
      "delay": 0.222,
      "speech_duration": 0.228,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1861,
      "agent_id": 33,
      "delay": 4.916,
      "speech_duration": 4.836,
      "transcribe_duration": 4.916,
      "wpm": 199,
      "message": "โอเคน่าจะไม่มีคำถามอะไรแล้วเดี๋ยวเราก็จะมีท้ายบทให้ทำเหมือนเดิม"
    },
    {
      "message_id": 1862,
      "agent_id": 33,
      "delay": 0.481,
      "speech_duration": 0.484,
      "transcribe_duration": 0.481,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1863,
      "agent_id": 33,
      "delay": 0.277,
      "speech_duration": 0.164,
      "transcribe_duration": 0.277,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1864,
      "agent_id": 33,
      "delay": 0.504,
      "speech_duration": 0.484,
      "transcribe_duration": 0.504,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1865,
      "agent_id": 33,
      "delay": 2.983,
      "speech_duration": 2.852,
      "transcribe_duration": 2.983,
      "wpm": 205,
      "message": "เพื่อจะได้เป็นการทบทวนเดี๋ยวจะลืมกันไป"
    },
    {
      "message_id": 1866,
      "agent_id": 33,
      "delay": 0.268,
      "speech_duration": 0.164,
      "transcribe_duration": 0.268,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1867,
      "agent_id": 33,
      "delay": 0.218,
      "speech_duration": 0.228,
      "transcribe_duration": 0.218,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1868,
      "agent_id": 33,
      "delay": 0.271,
      "speech_duration": 0.164,
      "transcribe_duration": 0.271,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1869,
      "agent_id": 33,
      "delay": 0.274,
      "speech_duration": 0.228,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1870,
      "agent_id": 33,
      "delay": 0.285,
      "speech_duration": 0.292,
      "transcribe_duration": 0.285,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1871,
      "agent_id": 33,
      "delay": 0.619,
      "speech_duration": 0.612,
      "transcribe_duration": 0.619,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1872,
      "agent_id": 33,
      "delay": 2.562,
      "speech_duration": 2.532,
      "transcribe_duration": 2.562,
      "wpm": 101,
      "message": "ก็จะมี 5 ข้อนะคะ"
    },
    {
      "message_id": 1873,
      "agent_id": 33,
      "delay": 0.623,
      "speech_duration": 0.612,
      "transcribe_duration": 0.623,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1874,
      "agent_id": 33,
      "delay": 3.254,
      "speech_duration": 3.236,
      "transcribe_duration": 3.254,
      "wpm": 185,
      "message": "ก็เหมือนเดิมก็ทำเสร็จแล้วก็เอามาส่งนะคะ"
    },
    {
      "message_id": 1875,
      "agent_id": 33,
      "delay": 0.486,
      "speech_duration": 0.484,
      "transcribe_duration": 0.486,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1876,
      "agent_id": 33,
      "delay": 0.229,
      "speech_duration": 0.228,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1877,
      "agent_id": 33,
      "delay": 0.271,
      "speech_duration": 0.164,
      "transcribe_duration": 0.271,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1878,
      "agent_id": 33,
      "delay": 0.224,
      "speech_duration": 0.164,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1879,
      "agent_id": 33,
      "delay": 0.872,
      "speech_duration": 0.868,
      "transcribe_duration": 0.872,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1880,
      "agent_id": 33,
      "delay": 0.253,
      "speech_duration": 0.164,
      "transcribe_duration": 0.253,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1881,
      "agent_id": 33,
      "delay": 0.276,
      "speech_duration": 0.228,
      "transcribe_duration": 0.276,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1882,
      "agent_id": 33,
      "delay": 0.375,
      "speech_duration": 0.356,
      "transcribe_duration": 0.375,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1883,
      "agent_id": 33,
      "delay": 0.214,
      "speech_duration": 0.164,
      "transcribe_duration": 0.214,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1884,
      "agent_id": 33,
      "delay": 0.269,
      "speech_duration": 0.164,
      "transcribe_duration": 0.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1885,
      "agent_id": 33,
      "delay": 0.232,
      "speech_duration": 0.228,
      "transcribe_duration": 0.232,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1886,
      "agent_id": 33,
      "delay": 0.797,
      "speech_duration": 0.804,
      "transcribe_duration": 0.797,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1887,
      "agent_id": 33,
      "delay": 0.229,
      "speech_duration": 0.228,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1888,
      "agent_id": 33,
      "delay": 0.49,
      "speech_duration": 0.484,
      "transcribe_duration": 0.49,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1889,
      "agent_id": 33,
      "delay": 2.868,
      "speech_duration": 2.852,
      "transcribe_duration": 2.868,
      "wpm": 79,
      "message": "คนแรกเลยนะคะก็"
    },
    {
      "message_id": 1890,
      "agent_id": 33,
      "delay": 5.166,
      "speech_duration": 5.092,
      "transcribe_duration": 5.166,
      "wpm": 177,
      "message": "ขอบคุณทางพี่ลาภทางไกลนะคะสำหรับสัปดาห์นี้ก็เรียบร้อยแล้วค่ะ"
    },
    {
      "message_id": 1891,
      "agent_id": 33,
      "delay": 0.298,
      "speech_duration": 0.292,
      "transcribe_duration": 0.298,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1892,
      "agent_id": 33,
      "delay": 0.68,
      "speech_duration": 0.676,
      "transcribe_duration": 0.68,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1893,
      "agent_id": 33,
      "delay": 0.221,
      "speech_duration": 0.228,
      "transcribe_duration": 0.221,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1894,
      "agent_id": 33,
      "delay": 0.427,
      "speech_duration": 0.42,
      "transcribe_duration": 0.427,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1895,
      "agent_id": 33,
      "delay": 0.256,
      "speech_duration": 0.164,
      "transcribe_duration": 0.256,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1896,
      "agent_id": 33,
      "delay": 0.8,
      "speech_duration": 0.804,
      "transcribe_duration": 0.8,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1897,
      "agent_id": 33,
      "delay": 0.222,
      "speech_duration": 0.228,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1898,
      "agent_id": 33,
      "delay": 0.257,
      "speech_duration": 0.164,
      "transcribe_duration": 0.257,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1899,
      "agent_id": 33,
      "delay": 1.269,
      "speech_duration": 1.252,
      "transcribe_duration": 1.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1900,
      "agent_id": 33,
      "delay": 0.944,
      "speech_duration": 0.932,
      "transcribe_duration": 0.944,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1901,
      "agent_id": 33,
      "delay": 0.365,
      "speech_duration": 0.356,
      "transcribe_duration": 0.365,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1902,
      "agent_id": 33,
      "delay": 0.361,
      "speech_duration": 0.356,
      "transcribe_duration": 0.361,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1903,
      "agent_id": 33,
      "delay": 0.553,
      "speech_duration": 0.548,
      "transcribe_duration": 0.553,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1904,
      "agent_id": 33,
      "delay": 0.425,
      "speech_duration": 0.42,
      "transcribe_duration": 0.425,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1905,
      "agent_id": 33,
      "delay": 0.202,
      "speech_duration": 0.164,
      "transcribe_duration": 0.202,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1906,
      "agent_id": 33,
      "delay": 0.375,
      "speech_duration": 0.356,
      "transcribe_duration": 0.375,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1907,
      "agent_id": 33,
      "delay": 0.243,
      "speech_duration": 0.164,
      "transcribe_duration": 0.243,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1908,
      "agent_id": 33,
      "delay": 0.364,
      "speech_duration": 0.356,
      "transcribe_duration": 0.364,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1909,
      "agent_id": 33,
      "delay": 0.624,
      "speech_duration": 0.612,
      "transcribe_duration": 0.624,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1910,
      "agent_id": 33,
      "delay": 0.229,
      "speech_duration": 0.228,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1911,
      "agent_id": 33,
      "delay": 0.23,
      "speech_duration": 0.228,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1912,
      "agent_id": 33,
      "delay": 0.232,
      "speech_duration": 0.164,
      "transcribe_duration": 0.232,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1913,
      "agent_id": 33,
      "delay": 0.816,
      "speech_duration": 0.804,
      "transcribe_duration": 0.816,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1914,
      "agent_id": 33,
      "delay": 0.211,
      "speech_duration": 0.164,
      "transcribe_duration": 0.211,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1915,
      "agent_id": 33,
      "delay": 0.25,
      "speech_duration": 0.228,
      "transcribe_duration": 0.25,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1916,
      "agent_id": 33,
      "delay": 0.69,
      "speech_duration": 0.676,
      "transcribe_duration": 0.69,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1917,
      "agent_id": 33,
      "delay": 0.422,
      "speech_duration": 0.42,
      "transcribe_duration": 0.422,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1918,
      "agent_id": 33,
      "delay": 1.066,
      "speech_duration": 1.06,
      "transcribe_duration": 1.066,
      "wpm": 0,
      "message": ""
    }
  ]
}