{
  "average_delay": 7.045,
  "average_delay_with_out_empty_turn": 5.508,
  "average_onscreen_delay": 2.255,
  "average_typing_delay": 4.79,
  "average_typing_duration": 8.641,
  "average_wpm": 24,
  "average_wpm_with_out_empty_turn": 49,
  "agents": [
    {
      "agent_id": 12,
      "average_delay": 7.246,
      "average_delay_with_out_empty_turn": 5.757,
      "average_onscreen_delay": 3.19,
      "average_typing_delay": 4.057,
      "average_typing_duration": 8.654,
      "average_wpm": 32,
      "average_wpm_with_out_empty_turn": 54
    },
    {
      "agent_id": 13,
      "average_delay": 8.385,
      "average_delay_with_out_empty_turn": 4.882,
      "average_onscreen_delay": 1.645,
      "average_typing_delay": 6.741,
      "average_typing_duration": 9.921,
      "average_wpm": 22,
      "average_wpm_with_out_empty_turn": 54
    },
    {
      "agent_id": 14,
      "average_delay": 6.74,
      "average_delay_with_out_empty_turn": 6.051,
      "average_onscreen_delay": 2.792,
      "average_typing_delay": 3.948,
      "average_typing_duration": 8.292,
      "average_wpm": 30,
      "average_wpm_with_out_empty_turn": 54
    },
    {
      "agent_id": 29,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_onscreen_delay": 0,
      "average_typing_delay": 0,
      "average_typing_duration": 0,
      "average_wpm": 0,
      "average_wpm_with_out_empty_turn": 0
    },
    {
      "agent_id": 33,
      "average_delay": 5.83,
      "average_delay_with_out_empty_turn": 4.983,
      "average_onscreen_delay": 1.353,
      "average_typing_delay": 4.476,
      "average_typing_duration": 7.723,
      "average_wpm": 13,
      "average_wpm_with_out_empty_turn": 32
    },
    {
      "agent_id": 34,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_onscreen_delay": 0,
      "average_typing_delay": 0,
      "average_typing_duration": 0,
      "average_wpm": 0,
      "average_wpm_with_out_empty_turn": 0
    }
  ],
  "messages": [
    {
      "message_id": 0,
      "agent_id": 12,
      "delay": 1.287,
      "onscreen_delay": 0,
      "typing_delay": 1.287,
      "typing_duration": 10.346,
      "wpm": 72,
      "message": "ที่เราเปิดอยู่ตอนนี้ครับ ไปที่ระบบถอดความเลยครับผม "
    },
    {
      "message_id": 1,
      "agent_id": 14,
      "delay": 6.342,
      "onscreen_delay": 4.076,
      "typing_delay": 2.266,
      "typing_duration": 11,
      "wpm": 44,
      "message": "อันดับต่อมาก็คือไปคัดลอกลิงก์คคร"
    },
    {
      "message_id": 2,
      "agent_id": 13,
      "delay": 11.001,
      "onscreen_delay": 0,
      "typing_delay": 11.001,
      "typing_duration": 11.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 3,
      "agent_id": 12,
      "delay": 6.999,
      "onscreen_delay": 5.927,
      "typing_delay": 1.072,
      "typing_duration": 10.57,
      "wpm": 40,
      "message": "คัดลอกแล้วเราไปที่หน้าจอ OBS "
    },
    {
      "message_id": 4,
      "agent_id": 14,
      "delay": 6.568,
      "onscreen_delay": 5.291,
      "typing_delay": 1.277,
      "typing_duration": 9.968,
      "wpm": 69,
      "message": "แล้วไปที่มันจะเขียนว่า Captions TCC ตรงนี้ครับ "
    },
    {
      "message_id": 5,
      "agent_id": 13,
      "delay": 11.001,
      "onscreen_delay": 0,
      "typing_delay": 11.001,
      "typing_duration": 11.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 6,
      "agent_id": 12,
      "delay": 7.001,
      "onscreen_delay": 6.093,
      "typing_delay": 0.908,
      "typing_duration": 7.733,
      "wpm": 66,
      "message": "แล้ววางทับไปเลย เดี๋ยวมันจะเปลี่ยน"
    },
    {
      "message_id": 7,
      "agent_id": 14,
      "delay": 3.731,
      "onscreen_delay": 2.906,
      "typing_delay": 0.825,
      "typing_duration": 5.537,
      "wpm": 81,
      "message": "คำบรรยายตรงนี้ให้อัตโนมัติครับ "
    },
    {
      "message_id": 8,
      "agent_id": 13,
      "delay": 11.001,
      "onscreen_delay": 0,
      "typing_delay": 11.001,
      "typing_duration": 11.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 9,
      "agent_id": 12,
      "delay": 6.999,
      "onscreen_delay": 6.104,
      "typing_delay": 0.895,
      "typing_duration": 9.206,
      "wpm": 62,
      "message": "กำลังพิมพ์อยู่นะครับ จะเห็นเป็นข้อความ"
    },
    {
      "message_id": 10,
      "agent_id": 14,
      "delay": 5.204,
      "onscreen_delay": 3.832,
      "typing_delay": 1.372,
      "typing_duration": 9.212,
      "wpm": 68,
      "message": "แล้วก็อันดับสุดท้าย คือ การโทร. ล่ามนะครับ "
    },
    {
      "message_id": 11,
      "agent_id": 13,
      "delay": 11.001,
      "onscreen_delay": 0,
      "typing_delay": 11.001,
      "typing_duration": 11.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 12,
      "agent_id": 12,
      "delay": 7,
      "onscreen_delay": 5.88,
      "typing_delay": 1.12,
      "typing_duration": 9.343,
      "wpm": 55,
      "message": "ถ้าเราดูข้อมูลหน้า Research ตอนนี้"
    },
    {
      "message_id": 13,
      "agent_id": 14,
      "delay": 5.343,
      "onscreen_delay": 3.439,
      "typing_delay": 1.904,
      "typing_duration": 10.233,
      "wpm": 51,
      "message": "หน้านี้ครับ มันจะบอกหมายเลขห้องล่าม "
    },
    {
      "message_id": 14,
      "agent_id": 13,
      "delay": 11.002,
      "onscreen_delay": 0,
      "typing_delay": 11.002,
      "typing_duration": 11.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 15,
      "agent_id": 12,
      "delay": 7.001,
      "onscreen_delay": 5.733,
      "typing_delay": 1.268,
      "typing_duration": 11.001,
      "wpm": 44,
      "message": "แล้วก็กดเข้าไปที่โปรแกรม Interpe"
    },
    {
      "message_id": 16,
      "agent_id": 14,
      "delay": 7,
      "onscreen_delay": 5.324,
      "typing_delay": 1.676,
      "typing_duration": 9.309,
      "wpm": 61,
      "message": "แล้วก็กดโทร. ที่ 0001 ตรงนี้ได้เลยครับ "
    },
    {
      "message_id": 17,
      "agent_id": 13,
      "delay": 11,
      "onscreen_delay": 0,
      "typing_delay": 11,
      "typing_duration": 11,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 18,
      "agent_id": 12,
      "delay": 7.851,
      "onscreen_delay": 0,
      "typing_delay": 7.851,
      "typing_duration": 7.851,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 19,
      "agent_id": 33,
      "delay": 3.849,
      "onscreen_delay": 2.552,
      "typing_delay": 1.297,
      "typing_duration": 11.831,
      "wpm": 43,
      "message": "พอกดปุีบก็จะ หน้าจอจะเป็นประมาณนี้"
    },
    {
      "message_id": 20,
      "agent_id": 14,
      "delay": 7.827,
      "onscreen_delay": 5.767,
      "typing_delay": 2.06,
      "typing_duration": 11.941,
      "wpm": 64,
      "message": "เดี๋ยวลองดู นี่ครับ หน้าจอก็จะเป็นหน้าจอของล่ามด้วย "
    },
    {
      "message_id": 21,
      "agent_id": 13,
      "delay": 11.806,
      "onscreen_delay": 0,
      "typing_delay": 11.806,
      "typing_duration": 11.806,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 22,
      "agent_id": 12,
      "delay": 7.804,
      "onscreen_delay": 6.937,
      "typing_delay": 0.867,
      "typing_duration": 11.408,
      "wpm": 49,
      "message": "ภาพจากล้องตรงนี้ด้วยนะครนับ ประมาณนี้"
    },
    {
      "message_id": 23,
      "agent_id": 33,
      "delay": 7.407,
      "onscreen_delay": 4.482,
      "typing_delay": 2.925,
      "typing_duration": 9.058,
      "wpm": 31,
      "message": "นะ โอเค ประมาณนี้นะ "
    },
    {
      "message_id": 24,
      "agent_id": 14,
      "delay": 5.057,
      "onscreen_delay": 3.762,
      "typing_delay": 1.295,
      "typing_duration": 4.832,
      "wpm": 78,
      "message": "ข้อความยังขึ้นอยู่ไหมเอ่ย "
    },
    {
      "message_id": 25,
      "agent_id": 13,
      "delay": 4.398,
      "onscreen_delay": 0,
      "typing_delay": 4.398,
      "typing_duration": 4.398,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 26,
      "agent_id": 12,
      "delay": 11.89,
      "onscreen_delay": 0,
      "typing_delay": 11.89,
      "typing_duration": 11.89,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 27,
      "agent_id": 33,
      "delay": 7.888,
      "onscreen_delay": 0.62,
      "typing_delay": 7.268,
      "typing_duration": 12.171,
      "wpm": 10,
      "message": "โอเคครับ "
    },
    {
      "message_id": 28,
      "agent_id": 14,
      "delay": 8.17,
      "onscreen_delay": 4.922,
      "typing_delay": 3.248,
      "typing_duration": 10.896,
      "wpm": 18,
      "message": "ประมาณนี้ครับ "
    },
    {
      "message_id": 29,
      "agent_id": 13,
      "delay": 6.892,
      "onscreen_delay": 6.319,
      "typing_delay": 0.573,
      "typing_duration": 9.83,
      "wpm": 55,
      "message": "สำหรับการทดสอบการใช้งานของตัวระบบ มี"
    },
    {
      "message_id": 30,
      "agent_id": 12,
      "delay": 5.828,
      "onscreen_delay": 4.707,
      "typing_delay": 1.121,
      "typing_duration": 13.225,
      "wpm": 53,
      "message": "อยู่ประมาณ 3 ขั้นตอนหลัก ๆ อันดับแรก ก็คือไปที่"
    },
    {
      "message_id": 31,
      "agent_id": 33,
      "delay": 9.224,
      "onscreen_delay": 8.259,
      "typing_delay": 0.965,
      "typing_duration": 13.196,
      "wpm": 45,
      "message": "ถ่ายทอดเสียงก่อน ที่ 2 ก็คือคัดลอกตรงนี้"
    },
    {
      "message_id": 32,
      "agent_id": 14,
      "delay": 9.195,
      "onscreen_delay": 8.307,
      "typing_delay": 0.888,
      "typing_duration": 9.841,
      "wpm": 53,
      "message": "ที่ตัวโปรแกรม OBS แล้วหลังจากนั้นก็"
    },
    {
      "message_id": 33,
      "agent_id": 13,
      "delay": 5.84,
      "onscreen_delay": 5.384,
      "typing_delay": 0.456,
      "typing_duration": 7.835,
      "wpm": 71,
      "message": "ทำการ โทร. หมายเลขล่ามนะครับผม อันนี้"
    },
    {
      "message_id": 34,
      "agent_id": 12,
      "delay": 3.833,
      "onscreen_delay": 3.596,
      "typing_delay": 0.237,
      "typing_duration": 8.157,
      "wpm": 86,
      "message": "ไม่ใช่ล่ามจริง ๆ นะครับ คือเจ้าหน้าที่เหมือนเรา "
    },
    {
      "message_id": 35,
      "agent_id": 33,
      "delay": 4.155,
      "onscreen_delay": 3.212,
      "typing_delay": 0.943,
      "typing_duration": 11.517,
      "wpm": 38,
      "message": "เป็นโปรแกรมเมอร์เหมือนกันครับ "
    },
    {
      "message_id": 36,
      "agent_id": 14,
      "delay": 7.516,
      "onscreen_delay": 6.763,
      "typing_delay": 0.753,
      "typing_duration": 9.482,
      "wpm": 35,
      "message": "น่าจะประมาณนี้นะครับผม "
    },
    {
      "message_id": 37,
      "agent_id": 13,
      "delay": 5.481,
      "onscreen_delay": 4.398,
      "typing_delay": 1.083,
      "typing_duration": 10.899,
      "wpm": 61,
      "message": "เดี๋ยวล่ามจริง ๆ นี่ น่าจะช่วงบ่ายนะครับ ว่า"
    },
    {
      "message_id": 38,
      "agent_id": 12,
      "delay": 6.898,
      "onscreen_delay": 6.546,
      "typing_delay": 0.352,
      "typing_duration": 8.216,
      "wpm": 71,
      "message": "จะมีเวลาว่างไหม เหมือนกับว่ามีติดภารกิจ"
    },
    {
      "message_id": 39,
      "agent_id": 33,
      "delay": 4.213,
      "onscreen_delay": 3.668,
      "typing_delay": 0.545,
      "typing_duration": 11.775,
      "wpm": 38,
      "message": "อะไรอย่างนี้อยู่ด้วย ประมาณนี้"
    },
    {
      "message_id": 40,
      "agent_id": 14,
      "delay": 7.774,
      "onscreen_delay": 2.994,
      "typing_delay": 4.78,
      "typing_duration": 7.645,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 41,
      "agent_id": 13,
      "delay": 3.773,
      "onscreen_delay": 2.233,
      "typing_delay": 1.54,
      "typing_duration": 10.917,
      "wpm": 74,
      "message": "ใช่ครับ พี่จะลองพูดดูไหมครับ ข้อความจะได้ขึ้นหน้าจอเลย "
    },
    {
      "message_id": 42,
      "agent_id": 12,
      "delay": 6.915,
      "onscreen_delay": 0.45,
      "typing_delay": 6.465,
      "typing_duration": 6.465,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 43,
      "agent_id": 33,
      "delay": 2.914,
      "onscreen_delay": 0.214,
      "typing_delay": 2.7,
      "typing_duration": 8.969,
      "wpm": 40,
      "message": "สวัสดีค่ะ ทุกคนคะ วันนี้"
    },
    {
      "message_id": 44,
      "agent_id": 14,
      "delay": 4.969,
      "onscreen_delay": 4.225,
      "typing_delay": 0.744,
      "typing_duration": 9.665,
      "wpm": 71,
      "message": "สบายดีไหม คือ เราไม่ต้องทำภาษามือเราก็พูดเฉย ๆ "
    },
    {
      "message_id": 45,
      "agent_id": 13,
      "delay": 5.664,
      "onscreen_delay": 5.126,
      "typing_delay": 0.538,
      "typing_duration": 9.594,
      "wpm": 47,
      "message": "เราก็พูดเฉย ๆ เราจะติดนิสัยว่า"
    },
    {
      "message_id": 46,
      "agent_id": 12,
      "delay": 5.592,
      "onscreen_delay": 4.604,
      "typing_delay": 0.988,
      "typing_duration": 10.351,
      "wpm": 75,
      "message": "เราสอนเด็กหูหนวกแล้วเราก็จะภาษามือไปด้วยอะไรอย่างนี้ "
    },
    {
      "message_id": 47,
      "agent_id": 33,
      "delay": 6.35,
      "onscreen_delay": 2.326,
      "typing_delay": 4.024,
      "typing_duration": 8.677,
      "wpm": 29,
      "message": "เอาที่สะดวกของเรา"
    },
    {
      "message_id": 48,
      "agent_id": 14,
      "delay": 4.676,
      "onscreen_delay": 0.857,
      "typing_delay": 3.819,
      "typing_duration": 7.411,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 49,
      "agent_id": 13,
      "delay": 3.41,
      "onscreen_delay": 2.878,
      "typing_delay": 0.532,
      "typing_duration": 10.309,
      "wpm": 65,
      "message": "คือ ไมค์มันไม่ได้ออกไปข้างนอก ไมค์มันจะเข้าไป"
    },
    {
      "message_id": 50,
      "agent_id": 12,
      "delay": 6.307,
      "onscreen_delay": 5.586,
      "typing_delay": 0.721,
      "typing_duration": 7.184,
      "wpm": 27,
      "message": "ในระบบนี้ ค่ะ "
    },
    {
      "message_id": 51,
      "agent_id": 33,
      "delay": 3.184,
      "onscreen_delay": 1.886,
      "typing_delay": 1.298,
      "typing_duration": 11.745,
      "wpm": 45,
      "message": "ตอนแนกนึกว่าให้พูดไมค์ เสียงมันจะไป"
    },
    {
      "message_id": 52,
      "agent_id": 14,
      "delay": 7.744,
      "onscreen_delay": 7.095,
      "typing_delay": 0.649,
      "typing_duration": 4.855,
      "wpm": 37,
      "message": "ห้องอื่นด้วย "
    },
    {
      "message_id": 53,
      "agent_id": 13,
      "delay": 4.474,
      "onscreen_delay": 0,
      "typing_delay": 4.474,
      "typing_duration": 4.474,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 54,
      "agent_id": 12,
      "delay": 4.804,
      "onscreen_delay": 0,
      "typing_delay": 4.804,
      "typing_duration": 4.804,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 55,
      "agent_id": 33,
      "delay": 4.771,
      "onscreen_delay": 0,
      "typing_delay": 4.771,
      "typing_duration": 4.771,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 56,
      "agent_id": 14,
      "delay": 5.409,
      "onscreen_delay": 0,
      "typing_delay": 5.409,
      "typing_duration": 5.409,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 57,
      "agent_id": 13,
      "delay": 3.554,
      "onscreen_delay": 0,
      "typing_delay": 3.554,
      "typing_duration": 9.899,
      "wpm": 33,
      "message": "ที่มันดีเลย์มากขนาดนี้ "
    },
    {
      "message_id": 58,
      "agent_id": 12,
      "delay": 5.897,
      "onscreen_delay": 5.1,
      "typing_delay": 0.797,
      "typing_duration": 6.157,
      "wpm": 39,
      "message": "ที่เน็ตเราใช่ไหม "
    },
    {
      "message_id": 59,
      "agent_id": 33,
      "delay": 2.815,
      "onscreen_delay": 0,
      "typing_delay": 2.815,
      "typing_duration": 5.597,
      "wpm": 8,
      "message": "อ๋อ "
    },
    {
      "message_id": 60,
      "agent_id": 14,
      "delay": 1.596,
      "onscreen_delay": 0.696,
      "typing_delay": 0.9,
      "typing_duration": 11.124,
      "wpm": 32,
      "message": "เป็นพิมพ์ใช่ไหม นึกว่าจะ"
    },
    {
      "message_id": 61,
      "agent_id": 13,
      "delay": 7.123,
      "onscreen_delay": 6.685,
      "typing_delay": 0.438,
      "typing_duration": 5.139,
      "wpm": 41,
      "message": "เหมือนกับ siri "
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      "message": "แปลว่าเวลาเราพูด"
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      "message": "เราต้องพูดช้า ๆ ด้วย "
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      "delay": 1.902,
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      "message": "โอเคค่ะ "
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      "delay": 2.813,
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      "message": "โอเค แป๊บหนึ่งนะครับ "
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      "delay": 6.711,
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      "message": "ทางห้องถอดความได้ยินเสียงชัดเจนไหมครับ "
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      "delay": 3.999,
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      "message": "ถ้าได้ยินเสียงชัดเจน "
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      "delay": 4.546,
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      "wpm": 3,
      "message": "1 "
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      "delay": 4.211,
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      "delay": 15.001,
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      "typing_duration": 15.001,
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      "agent_id": 13,
      "delay": 15.003,
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      "wpm": 0,
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      "agent_id": 12,
      "delay": 11.001,
      "onscreen_delay": 2.428,
      "typing_delay": 8.573,
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      "wpm": 0,
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      "delay": 6.996,
      "onscreen_delay": 2.461,
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      "message": "โอเค น่าจะประมาณนี้ น่าจะเห็นภาพทุกคนนะครับ "
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      "message": "ก็ขอบคุณมาก ขอบคุณมากนะครับ เจ้าหน้าที่ถอดความครับ "
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      "delay": 5.054,
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