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      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 95,
      "agent_id": 2,
      "delay": 0.289,
      "speech_duration": 0.356,
      "transcribe_duration": 0.289,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 96,
      "agent_id": 2,
      "delay": 0.449,
      "speech_duration": 0.228,
      "transcribe_duration": 0.449,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 97,
      "agent_id": 2,
      "delay": 0.225,
      "speech_duration": 0.228,
      "transcribe_duration": 0.225,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 98,
      "agent_id": 2,
      "delay": 0.391,
      "speech_duration": 0.292,
      "transcribe_duration": 0.391,
      "wpm": 0,
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    },
    {
      "message_id": 99,
      "agent_id": 2,
      "delay": 3.19,
      "speech_duration": 3.236,
      "transcribe_duration": 3.19,
      "wpm": 0,
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    },
    {
      "message_id": 100,
      "agent_id": 2,
      "delay": 2.219,
      "speech_duration": 2.276,
      "transcribe_duration": 2.219,
      "wpm": 66,
      "message": "สวัสดีค่ะ"
    },
    {
      "message_id": 101,
      "agent_id": 2,
      "delay": 0.246,
      "speech_duration": 0.292,
      "transcribe_duration": 0.246,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 102,
      "agent_id": 2,
      "delay": 0.391,
      "speech_duration": 0.228,
      "transcribe_duration": 0.391,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 103,
      "agent_id": 2,
      "delay": 0.624,
      "speech_duration": 0.676,
      "transcribe_duration": 0.624,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 104,
      "agent_id": 2,
      "delay": 0.999,
      "speech_duration": 1.06,
      "transcribe_duration": 0.999,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 105,
      "agent_id": 2,
      "delay": 1.209,
      "speech_duration": 1.252,
      "transcribe_duration": 1.209,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 106,
      "agent_id": 2,
      "delay": 0.578,
      "speech_duration": 0.612,
      "transcribe_duration": 0.578,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 107,
      "agent_id": 2,
      "delay": 0.616,
      "speech_duration": 0.676,
      "transcribe_duration": 0.616,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 108,
      "agent_id": 2,
      "delay": 2.018,
      "speech_duration": 2.084,
      "transcribe_duration": 2.018,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 109,
      "agent_id": 2,
      "delay": 2.981,
      "speech_duration": 3.044,
      "transcribe_duration": 2.981,
      "wpm": 0,
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    },
    {
      "message_id": 110,
      "agent_id": 2,
      "delay": 0.229,
      "speech_duration": 0.292,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
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    {
      "message_id": 111,
      "agent_id": 2,
      "delay": 0.28,
      "speech_duration": 0.228,
      "transcribe_duration": 0.28,
      "wpm": 0,
      "message": ""
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    {
      "message_id": 112,
      "agent_id": 2,
      "delay": 0.452,
      "speech_duration": 0.292,
      "transcribe_duration": 0.452,
      "wpm": 0,
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    },
    {
      "message_id": 113,
      "agent_id": 2,
      "delay": 0.685,
      "speech_duration": 0.74,
      "transcribe_duration": 0.685,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 114,
      "agent_id": 2,
      "delay": 0.42,
      "speech_duration": 0.484,
      "transcribe_duration": 0.42,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 115,
      "agent_id": 2,
      "delay": 0.268,
      "speech_duration": 0.228,
      "transcribe_duration": 0.268,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 116,
      "agent_id": 2,
      "delay": 0.435,
      "speech_duration": 0.228,
      "transcribe_duration": 0.435,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 117,
      "agent_id": 2,
      "delay": 0.24,
      "speech_duration": 0.228,
      "transcribe_duration": 0.24,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 118,
      "agent_id": 2,
      "delay": 0.46,
      "speech_duration": 0.484,
      "transcribe_duration": 0.46,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 119,
      "agent_id": 2,
      "delay": 0.54,
      "speech_duration": 0.612,
      "transcribe_duration": 0.54,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 120,
      "agent_id": 2,
      "delay": 0.226,
      "speech_duration": 0.292,
      "transcribe_duration": 0.226,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 121,
      "agent_id": 2,
      "delay": 0.417,
      "speech_duration": 0.228,
      "transcribe_duration": 0.417,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 122,
      "agent_id": 2,
      "delay": 3.518,
      "speech_duration": 3.556,
      "transcribe_duration": 3.518,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 123,
      "agent_id": 2,
      "delay": 0.279,
      "speech_duration": 0.228,
      "transcribe_duration": 0.279,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 124,
      "agent_id": 2,
      "delay": 0.234,
      "speech_duration": 0.292,
      "transcribe_duration": 0.234,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 125,
      "agent_id": 2,
      "delay": 0.21,
      "speech_duration": 0.228,
      "transcribe_duration": 0.21,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 126,
      "agent_id": 2,
      "delay": 0.281,
      "speech_duration": 0.228,
      "transcribe_duration": 0.281,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 127,
      "agent_id": 2,
      "delay": 0.493,
      "speech_duration": 0.548,
      "transcribe_duration": 0.493,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 128,
      "agent_id": 2,
      "delay": 0.245,
      "speech_duration": 0.228,
      "transcribe_duration": 0.245,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 129,
      "agent_id": 2,
      "delay": 0.278,
      "speech_duration": 0.228,
      "transcribe_duration": 0.278,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 130,
      "agent_id": 2,
      "delay": 0.295,
      "speech_duration": 0.356,
      "transcribe_duration": 0.295,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 131,
      "agent_id": 2,
      "delay": 0.625,
      "speech_duration": 0.676,
      "transcribe_duration": 0.625,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 132,
      "agent_id": 2,
      "delay": 0.281,
      "speech_duration": 0.228,
      "transcribe_duration": 0.281,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 133,
      "agent_id": 2,
      "delay": 0.291,
      "speech_duration": 0.356,
      "transcribe_duration": 0.291,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 134,
      "agent_id": 2,
      "delay": 3.257,
      "speech_duration": 3.3,
      "transcribe_duration": 3.257,
      "wpm": 68,
      "message": "ได้เลยใช่ไหมคะ"
    },
    {
      "message_id": 135,
      "agent_id": 2,
      "delay": 1.149,
      "speech_duration": 1.188,
      "transcribe_duration": 1.149,
      "wpm": 101,
      "message": "โอเคค่ะ"
    },
    {
      "message_id": 136,
      "agent_id": 2,
      "delay": 4.951,
      "speech_duration": 4.9,
      "transcribe_duration": 4.951,
      "wpm": 174,
      "message": "ก็เดี๋ยวมาเริ่มกันนะคะก็มาตรฐานตัวนี้นะคะเดี๋ยวเราจะมาดู"
    },
    {
      "message_id": 137,
      "agent_id": 2,
      "delay": 0.754,
      "speech_duration": 0.804,
      "transcribe_duration": 0.754,
      "wpm": 149,
      "message": "ประวัติ"
    },
    {
      "message_id": 138,
      "agent_id": 2,
      "delay": 1.771,
      "speech_duration": 1.828,
      "transcribe_duration": 1.771,
      "wpm": 123,
      "message": "ความเป็นมานะคะ"
    },
    {
      "message_id": 139,
      "agent_id": 2,
      "delay": 1.086,
      "speech_duration": 1.124,
      "transcribe_duration": 1.086,
      "wpm": 93,
      "message": "แล้วก็"
    },
    {
      "message_id": 140,
      "agent_id": 2,
      "delay": 1.439,
      "speech_duration": 1.444,
      "transcribe_duration": 1.439,
      "wpm": 125,
      "message": "ตัวนี้เนี่ย"
    },
    {
      "message_id": 141,
      "agent_id": 2,
      "delay": 2.644,
      "speech_duration": 2.66,
      "transcribe_duration": 2.644,
      "wpm": 158,
      "message": "เขามีประโยชน์อะไรบ้างแล้วก็"
    },
    {
      "message_id": 142,
      "agent_id": 2,
      "delay": 2.487,
      "speech_duration": 2.532,
      "transcribe_duration": 2.487,
      "wpm": 124,
      "message": "มีหน่วยงานหรือองค์กร"
    },
    {
      "message_id": 143,
      "agent_id": 2,
      "delay": 0.816,
      "speech_duration": 0.868,
      "transcribe_duration": 0.816,
      "wpm": 121,
      "message": "ที่ไหน"
    },
    {
      "message_id": 144,
      "agent_id": 2,
      "delay": 1.597,
      "speech_duration": 1.636,
      "transcribe_duration": 1.597,
      "wpm": 110,
      "message": "ใช้บ้างแล้ว"
    },
    {
      "message_id": 145,
      "agent_id": 2,
      "delay": 4.692,
      "speech_duration": 4.708,
      "transcribe_duration": 4.692,
      "wpm": 147,
      "message": "เกิดประโยชน์อะไรนะคะทำให้เกิดผลตอบรับที่ดีกับ"
    },
    {
      "message_id": 146,
      "agent_id": 2,
      "delay": 3.91,
      "speech_duration": 3.94,
      "transcribe_duration": 3.91,
      "wpm": 137,
      "message": "หน่วยงานหรือองค์กรของเราอย่างไรบ้าง"
    },
    {
      "message_id": 147,
      "agent_id": 2,
      "delay": 5.664,
      "speech_duration": 5.604,
      "transcribe_duration": 5.664,
      "wpm": 94,
      "message": "มาตรฐาน IQ ของเรานะคะก็ย่อมาจากตัว"
    },
    {
      "message_id": 148,
      "agent_id": 2,
      "delay": 1.542,
      "speech_duration": 1.572,
      "transcribe_duration": 1.542,
      "wpm": 124,
      "message": "inflammation"
    },
    {
      "message_id": 149,
      "agent_id": 2,
      "delay": 1.351,
      "speech_duration": 1.38,
      "transcribe_duration": 1.351,
      "wpm": 109,
      "message": "เทคโนโลยี"
    },
    {
      "message_id": 150,
      "agent_id": 2,
      "delay": 3.567,
      "speech_duration": 3.492,
      "transcribe_duration": 3.567,
      "wpm": 43,
      "message": "เจอแล้วก็"
    },
    {
      "message_id": 151,
      "agent_id": 2,
      "delay": 0.24,
      "speech_duration": 0.228,
      "transcribe_duration": 0.24,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 152,
      "agent_id": 2,
      "delay": 0.352,
      "speech_duration": 0.42,
      "transcribe_duration": 0.352,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 153,
      "agent_id": 2,
      "delay": 0.276,
      "speech_duration": 0.292,
      "transcribe_duration": 0.276,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 154,
      "agent_id": 2,
      "delay": 0.259,
      "speech_duration": 0.292,
      "transcribe_duration": 0.259,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 155,
      "agent_id": 2,
      "delay": 0.246,
      "speech_duration": 0.228,
      "transcribe_duration": 0.246,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 156,
      "agent_id": 2,
      "delay": 0.254,
      "speech_duration": 0.228,
      "transcribe_duration": 0.254,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 157,
      "agent_id": 2,
      "delay": 0.448,
      "speech_duration": 0.484,
      "transcribe_duration": 0.448,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 158,
      "agent_id": 2,
      "delay": 5.44,
      "speech_duration": 5.476,
      "transcribe_duration": 5.44,
      "wpm": 77,
      "message": "เรามาดูถึงความเป็นมานะคะของ"
    },
    {
      "message_id": 159,
      "agent_id": 2,
      "delay": 2.161,
      "speech_duration": 2.212,
      "transcribe_duration": 2.161,
      "wpm": 122,
      "message": "มาตรฐาน IQ ของเรา"
    },
    {
      "message_id": 160,
      "agent_id": 2,
      "delay": 3.164,
      "speech_duration": 3.108,
      "transcribe_duration": 3.164,
      "wpm": 174,
      "message": "itil ของเราตอนนี้นะคะก็จะเริ่มมาจาก"
    },
    {
      "message_id": 161,
      "agent_id": 2,
      "delay": 4.307,
      "speech_duration": 4.324,
      "transcribe_duration": 4.307,
      "wpm": 156,
      "message": "ฝั่งของประเทศอังกฤษนั่นเองนะคะก็เริ่มตั้งแต่"
    },
    {
      "message_id": 162,
      "agent_id": 2,
      "delay": 0.213,
      "speech_duration": 0.228,
      "transcribe_duration": 0.213,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 163,
      "agent_id": 2,
      "delay": 3.005,
      "speech_duration": 3.044,
      "transcribe_duration": 3.005,
      "wpm": 103,
      "message": "คริสตศักราชนะคะ 1980"
    },
    {
      "message_id": 164,
      "agent_id": 2,
      "delay": 5.483,
      "speech_duration": 5.476,
      "transcribe_duration": 5.483,
      "wpm": 167,
      "message": "เนื่องจากแต่ละหน่วยงานมันก็จะมีการให้บริการนะคะเกี่ยวกับด้าน"
    },
    {
      "message_id": 165,
      "agent_id": 2,
      "delay": 2.69,
      "speech_duration": 2.724,
      "transcribe_duration": 2.69,
      "wpm": 171,
      "message": "หรือว่าเทคโนโลยีสารสนเทศของเรา"
    },
    {
      "message_id": 166,
      "agent_id": 2,
      "delay": 5.834,
      "speech_duration": 5.796,
      "transcribe_duration": 5.834,
      "wpm": 166,
      "message": "แต่เนื่องจากการให้บริการเนี่ยยังไม่เพียงพอหรือยังไม่ครอบคลุมเอง"
    },
    {
      "message_id": 167,
      "agent_id": 2,
      "delay": 1.209,
      "speech_duration": 1.252,
      "transcribe_duration": 1.209,
      "wpm": 72,
      "message": "ไม่มี"
    },
    {
      "message_id": 168,
      "agent_id": 2,
      "delay": 0.971,
      "speech_duration": 0.996,
      "transcribe_duration": 0.971,
      "wpm": 136,
      "message": "หน่วยงาน"
    },
    {
      "message_id": 169,
      "agent_id": 2,
      "delay": 1.006,
      "speech_duration": 1.06,
      "transcribe_duration": 1.006,
      "wpm": 99,
      "message": "เข้ามา"
    },
    {
      "message_id": 170,
      "agent_id": 2,
      "delay": 4.817,
      "speech_duration": 4.772,
      "transcribe_duration": 4.817,
      "wpm": 148,
      "message": "กำกับแล้วก็ควบคุมดูแลนะคะรายงานตัวนี้ก็ชื่อว่า"
    },
    {
      "message_id": 171,
      "agent_id": 2,
      "delay": 0.262,
      "speech_duration": 0.292,
      "transcribe_duration": 0.262,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 172,
      "agent_id": 2,
      "delay": 5.833,
      "speech_duration": 5.796,
      "transcribe_duration": 5.833,
      "wpm": 137,
      "message": "ccta นะคะซึ่งปัจจุบันเนี่ยก็จะเป็นการทำงานร่วมกันของ"
    },
    {
      "message_id": 173,
      "agent_id": 2,
      "delay": 1.983,
      "speech_duration": 2.02,
      "transcribe_duration": 1.983,
      "wpm": 119,
      "message": "2 หน่วยงานก็คือ"
    },
    {
      "message_id": 174,
      "agent_id": 2,
      "delay": 3.218,
      "speech_duration": 3.172,
      "transcribe_duration": 3.218,
      "wpm": 71,
      "message": "ogc แล้วก็ bsi"
    },
    {
      "message_id": 175,
      "agent_id": 2,
      "delay": 3.912,
      "speech_duration": 3.812,
      "transcribe_duration": 3.912,
      "wpm": 114,
      "message": "คือ 2 ในงานนี้ก็จะเข้ามาช่วย"
    },
    {
      "message_id": 176,
      "agent_id": 2,
      "delay": 4.742,
      "speech_duration": 4.772,
      "transcribe_duration": 4.742,
      "wpm": 148,
      "message": "กำกับดูแลนะคะการให้บริการด้านเทคโนโลยีสารสนเทศ"
    },
    {
      "message_id": 177,
      "agent_id": 2,
      "delay": 3.201,
      "speech_duration": 3.236,
      "transcribe_duration": 3.201,
      "wpm": 153,
      "message": "จนกระทั่งนะคะเมื่อปีคริสต์ศักราช"
    },
    {
      "message_id": 178,
      "agent_id": 2,
      "delay": 0.88,
      "speech_duration": 0.932,
      "transcribe_duration": 0.88,
      "wpm": 97,
      "message": "2,000"
    },
    {
      "message_id": 179,
      "agent_id": 2,
      "delay": 1.411,
      "speech_duration": 1.444,
      "transcribe_duration": 1.411,
      "wpm": 114,
      "message": "บ่ได้มีการ"
    },
    {
      "message_id": 180,
      "agent_id": 2,
      "delay": 1.515,
      "speech_duration": 1.572,
      "transcribe_duration": 1.515,
      "wpm": 76,
      "message": "ธนานะคะ"
    },
    {
      "message_id": 181,
      "agent_id": 2,
      "delay": 0.941,
      "speech_duration": 0.996,
      "transcribe_duration": 0.941,
      "wpm": 151,
      "message": "เกี่ยวกับ"
    },
    {
      "message_id": 182,
      "agent_id": 2,
      "delay": 0.734,
      "speech_duration": 0.74,
      "transcribe_duration": 0.734,
      "wpm": 101,
      "message": "หลอก"
    },
    {
      "message_id": 183,
      "agent_id": 2,
      "delay": 5.953,
      "speech_duration": 5.924,
      "transcribe_duration": 5.953,
      "wpm": 165,
      "message": "ในการที่จะบริหารจัดการทรัพยากรทางด้านเทคโนโลยีสารสนเทศยังไงเนี่ย"
    },
    {
      "message_id": 184,
      "agent_id": 2,
      "delay": 0.701,
      "speech_duration": 0.74,
      "transcribe_duration": 0.701,
      "wpm": 223,
      "message": "ให้มันเกิด"
    },
    {
      "message_id": 185,
      "agent_id": 2,
      "delay": 2.684,
      "speech_duration": 2.724,
      "transcribe_duration": 2.684,
      "wpm": 204,
      "message": "ประโยชน์แล้วก็เกิดผลลัพธ์ที่ดีที่สุด"
    },
    {
      "message_id": 186,
      "agent_id": 2,
      "delay": 6.043,
      "speech_duration": 6.052,
      "transcribe_duration": 6.043,
      "wpm": 176,
      "message": "ใช้อะไรก็ได้เนี่ยให้มันเกิดประสิทธิภาพให้กับหน่วยงานให้กับองค์กรของเรา"
    },
    {
      "message_id": 187,
      "agent_id": 2,
      "delay": 0.57,
      "speech_duration": 0.612,
      "transcribe_duration": 0.57,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 188,
      "agent_id": 2,
      "delay": 0.237,
      "speech_duration": 0.228,
      "transcribe_duration": 0.237,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 189,
      "agent_id": 2,
      "delay": 0.276,
      "speech_duration": 0.228,
      "transcribe_duration": 0.276,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 190,
      "agent_id": 2,
      "delay": 1.803,
      "speech_duration": 1.828,
      "transcribe_duration": 1.803,
      "wpm": 131,
      "message": "แต่ภาครัฐแล้วก็"
    },
    {
      "message_id": 191,
      "agent_id": 2,
      "delay": 2.899,
      "speech_duration": 2.916,
      "transcribe_duration": 2.899,
      "wpm": 134,
      "message": "เอกชนโดยเริ่มต้นแรกๆเนี่ย"
    },
    {
      "message_id": 192,
      "agent_id": 2,
      "delay": 1.786,
      "speech_duration": 1.828,
      "transcribe_duration": 1.786,
      "wpm": 230,
      "message": "ยังไม่ได้เป็นชื่อตัวมาตรฐาน"
    },
    {
      "message_id": 193,
      "agent_id": 2,
      "delay": 0.243,
      "speech_duration": 0.292,
      "transcribe_duration": 0.243,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 194,
      "agent_id": 2,
      "delay": 4.143,
      "speech_duration": 4.068,
      "transcribe_duration": 4.143,
      "wpm": 136,
      "message": "ไอที่อยู่นะคะเราใช้ชื่อมาตรฐานที่ว่า"
    },
    {
      "message_id": 195,
      "agent_id": 2,
      "delay": 3.338,
      "speech_duration": 3.3,
      "transcribe_duration": 3.338,
      "wpm": 109,
      "message": "d i t i m m นั่นเองนะคะ"
    },
    {
      "message_id": 196,
      "agent_id": 2,
      "delay": 0.272,
      "speech_duration": 0.228,
      "transcribe_duration": 0.272,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 197,
      "agent_id": 2,
      "delay": 3.337,
      "speech_duration": 3.364,
      "transcribe_duration": 3.337,
      "wpm": 152,
      "message": "เราก็ใช้ชื่อนี้มาก่อนก่อนที่จะถูก"
    },
    {
      "message_id": 198,
      "agent_id": 2,
      "delay": 4.559,
      "speech_duration": 4.516,
      "transcribe_duration": 4.559,
      "wpm": 186,
      "message": "เปลี่ยนชื่อนะคะจนเป็นมาตรฐานตัวชี้วัดและปัจจุบันเองนะคะ"
    },
    {
      "message_id": 199,
      "agent_id": 2,
      "delay": 0.244,
      "speech_duration": 0.228,
      "transcribe_duration": 0.244,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 200,
      "agent_id": 2,
      "delay": 3.221,
      "speech_duration": 3.236,
      "transcribe_duration": 3.221,
      "wpm": 144,
      "message": "คราวนี้เดี๋ยวเราจะมาดูประโยชน์"
    },
    {
      "message_id": 201,
      "agent_id": 2,
      "delay": 5.309,
      "speech_duration": 5.284,
      "transcribe_duration": 5.309,
      "wpm": 142,
      "message": "หาในการที่เอาตัวกรอบแนวความคิดวิธีการปฏิบัติเนี่ย"
    },
    {
      "message_id": 202,
      "agent_id": 2,
      "delay": 1.922,
      "speech_duration": 1.956,
      "transcribe_duration": 1.922,
      "wpm": 169,
      "message": "ที่นำมาใช้กับหน่วยงาน"
    },
    {
      "message_id": 203,
      "agent_id": 2,
      "delay": 1.196,
      "speech_duration": 1.252,
      "transcribe_duration": 1.196,
      "wpm": 120,
      "message": "กับองค์กร"
    },
    {
      "message_id": 204,
      "agent_id": 2,
      "delay": 3.426,
      "speech_duration": 3.364,
      "transcribe_duration": 3.426,
      "wpm": 214,
      "message": "ภาครัฐแล้วก็พักในส่วนของเราเนี่ยว่าใช้แล้วเนี่ย"
    },
    {
      "message_id": 205,
      "agent_id": 2,
      "delay": 1.455,
      "speech_duration": 1.508,
      "transcribe_duration": 1.455,
      "wpm": 209,
      "message": "เกิดประโยชน์อะไรบ้าง"
    },
    {
      "message_id": 206,
      "agent_id": 2,
      "delay": 0.267,
      "speech_duration": 0.228,
      "transcribe_duration": 0.267,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 207,
      "agent_id": 2,
      "delay": 5.323,
      "speech_duration": 5.348,
      "transcribe_duration": 5.323,
      "wpm": 123,
      "message": "เริ่มต้นก็ช่วยลดต้นทุนมันเองนะคะในการบริหาร"
    },
    {
      "message_id": 208,
      "agent_id": 2,
      "delay": 3.919,
      "speech_duration": 3.94,
      "transcribe_duration": 3.919,
      "wpm": 206,
      "message": "การดูแลเกี่ยวกับการใช้ทรัพยากรเทคโนโลยีสารสนเทศของเรา"
    },
    {
      "message_id": 209,
      "agent_id": 2,
      "delay": 0.286,
      "speech_duration": 0.292,
      "transcribe_duration": 0.286,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 210,
      "agent_id": 2,
      "delay": 3.836,
      "speech_duration": 3.876,
      "transcribe_duration": 3.836,
      "wpm": 108,
      "message": "อันที่ 2 นะคะก็ช่วยปรับปรุง"
    },
    {
      "message_id": 211,
      "agent_id": 2,
      "delay": 1.783,
      "speech_duration": 1.828,
      "transcribe_duration": 1.783,
      "wpm": 148,
      "message": "การให้บริการเนี่ย"
    },
    {
      "message_id": 212,
      "agent_id": 2,
      "delay": 4.742,
      "speech_duration": 4.772,
      "transcribe_duration": 4.742,
      "wpm": 148,
      "message": "ให้มีกระบวนการหรือขั้นตอนที่เป็นวิธีแนวปฏิบัติ"
    },
    {
      "message_id": 213,
      "agent_id": 2,
      "delay": 0.755,
      "speech_duration": 0.804,
      "transcribe_duration": 0.755,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 214,
      "agent_id": 2,
      "delay": 0.44,
      "speech_duration": 0.292,
      "transcribe_duration": 0.44,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 215,
      "agent_id": 2,
      "delay": 1.078,
      "speech_duration": 1.124,
      "transcribe_duration": 1.078,
      "wpm": 93,
      "message": "สามารถ"
    },
    {
      "message_id": 216,
      "agent_id": 2,
      "delay": 1.74,
      "speech_duration": 1.7,
      "transcribe_duration": 1.74,
      "wpm": 238,
      "message": "มีบัตรงานได้จริงแล้วก็เกิด"
    },
    {
      "message_id": 217,
      "agent_id": 2,
      "delay": 2.377,
      "speech_duration": 2.404,
      "transcribe_duration": 2.377,
      "wpm": 168,
      "message": "ประโยชน์แล้วก็ผลลัพธ์ตามมา"
    },
    {
      "message_id": 218,
      "agent_id": 2,
      "delay": 0.273,
      "speech_duration": 0.228,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 219,
      "agent_id": 2,
      "delay": 1.657,
      "speech_duration": 1.7,
      "transcribe_duration": 1.657,
      "wpm": 106,
      "message": "ข้อ 3 ก็คือ"
    },
    {
      "message_id": 220,
      "agent_id": 2,
      "delay": 2.299,
      "speech_duration": 2.34,
      "transcribe_duration": 2.299,
      "wpm": 128,
      "message": "ช่วยให้หน่วยงานนะคะ"
    },
    {
      "message_id": 221,
      "agent_id": 2,
      "delay": 0.266,
      "speech_duration": 0.228,
      "transcribe_duration": 0.266,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 222,
      "agent_id": 2,
      "delay": 4.067,
      "speech_duration": 4.068,
      "transcribe_duration": 4.067,
      "wpm": 210,
      "message": "ที่ให้บริการลูกค้านะคะเกี่ยวกับตัวเทคโนโลยีสารสนเทศเนี่ย"
    },
    {
      "message_id": 223,
      "agent_id": 2,
      "delay": 1.344,
      "speech_duration": 1.38,
      "transcribe_duration": 1.344,
      "wpm": 185,
      "message": "แล้วก็ลูกค้าเกิด"
    },
    {
      "message_id": 224,
      "agent_id": 2,
      "delay": 2.882,
      "speech_duration": 2.916,
      "transcribe_duration": 2.882,
      "wpm": 134,
      "message": "ความพึงพอใจในการใช้บริการ"
    },
    {
      "message_id": 225,
      "agent_id": 2,
      "delay": 0.283,
      "speech_duration": 0.292,
      "transcribe_duration": 0.283,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 226,
      "agent_id": 2,
      "delay": 3.516,
      "speech_duration": 3.556,
      "transcribe_duration": 3.516,
      "wpm": 165,
      "message": "เกี่ยวกับประสิทธิภาพในการให้บริการนะคะ"
    },
    {
      "message_id": 227,
      "agent_id": 2,
      "delay": 2.617,
      "speech_duration": 2.66,
      "transcribe_duration": 2.617,
      "wpm": 141,
      "message": "มีมาตรฐานเราก็มีความเป็น"
    },
    {
      "message_id": 228,
      "agent_id": 2,
      "delay": 1.418,
      "speech_duration": 1.444,
      "transcribe_duration": 1.418,
      "wpm": 187,
      "message": "อาชีพที่ดีนั้นเอง"
    },
    {
      "message_id": 229,
      "agent_id": 2,
      "delay": 2.043,
      "speech_duration": 2.084,
      "transcribe_duration": 2.043,
      "wpm": 194,
      "message": "อันนี้ก็ถือว่าเป็นประโยชน์"
    },
    {
      "message_id": 230,
      "agent_id": 2,
      "delay": 0.94,
      "speech_duration": 0.996,
      "transcribe_duration": 0.94,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 231,
      "agent_id": 2,
      "delay": 1.078,
      "speech_duration": 1.124,
      "transcribe_duration": 1.078,
      "wpm": 80,
      "message": "3 ข้อ"
    },
    {
      "message_id": 232,
      "agent_id": 2,
      "delay": 3.974,
      "speech_duration": 4.004,
      "transcribe_duration": 3.974,
      "wpm": 172,
      "message": "เดี๋ยวเรามาดูต่อนะคะเกี่ยวกับประโยชน์ข้อที่ 4"
    },
    {
      "message_id": 233,
      "agent_id": 2,
      "delay": 0.762,
      "speech_duration": 0.804,
      "transcribe_duration": 0.762,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 234,
      "agent_id": 2,
      "delay": 2.819,
      "speech_duration": 2.852,
      "transcribe_duration": 2.819,
      "wpm": 142,
      "message": "ก็เมื่อเรามีกรอบแนวความคิด"
    },
    {
      "message_id": 235,
      "agent_id": 2,
      "delay": 0.745,
      "speech_duration": 0.804,
      "transcribe_duration": 0.745,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 236,
      "agent_id": 2,
      "delay": 5.984,
      "speech_duration": 5.924,
      "transcribe_duration": 5.984,
      "wpm": 177,
      "message": "สายร่วมกันดังนั้นตัวหน่วยงานหรือองค์กรของเราเนี่ยก็จะได้รับตัวมาตรฐาน"
    },
    {
      "message_id": 237,
      "agent_id": 2,
      "delay": 1.591,
      "speech_duration": 1.636,
      "transcribe_duration": 1.591,
      "wpm": 174,
      "message": "เป็นเครื่องการันตี"
    },
    {
      "message_id": 238,
      "agent_id": 2,
      "delay": 4.599,
      "speech_duration": 4.58,
      "transcribe_duration": 4.599,
      "wpm": 128,
      "message": "จะองค์กรด้วยจะทำให้ผู้ใช้บริการหรือว่า"
    },
    {
      "message_id": 239,
      "agent_id": 2,
      "delay": 1.095,
      "speech_duration": 1.124,
      "transcribe_duration": 1.095,
      "wpm": 40,
      "message": "อา"
    },
    {
      "message_id": 240,
      "agent_id": 2,
      "delay": 3.168,
      "speech_duration": 3.172,
      "transcribe_duration": 3.168,
      "wpm": 151,
      "message": "เกิดความมั่นใจกับหน่วยงานของเรา"
    },
    {
      "message_id": 241,
      "agent_id": 2,
      "delay": 2.301,
      "speech_duration": 2.34,
      "transcribe_duration": 2.301,
      "wpm": 103,
      "message": "ข้อที่ 5 ของเรา"
    },
    {
      "message_id": 242,
      "agent_id": 2,
      "delay": 8.087,
      "speech_duration": 8.036,
      "transcribe_duration": 8.087,
      "wpm": 151,
      "message": "ช่วยเพิ่มประสิทธิภาพแล้วก็ทักษะการทำงานที่มากยิ่งขึ้นนะคะช่วยลดขั้นตอนในการทำงาน"
    },
    {
      "message_id": 243,
      "agent_id": 2,
      "delay": 1.969,
      "speech_duration": 2.02,
      "transcribe_duration": 1.969,
      "wpm": 178,
      "message": "มีระยะเวลาในการทำงานที่"
    },
    {
      "message_id": 244,
      "agent_id": 2,
      "delay": 3.446,
      "speech_duration": 3.428,
      "transcribe_duration": 3.446,
      "wpm": 114,
      "message": "อาจจะสั้นลงแล้วได้ผลลัพธ์"
    },
    {
      "message_id": 245,
      "agent_id": 2,
      "delay": 2.944,
      "speech_duration": 2.916,
      "transcribe_duration": 2.944,
      "wpm": 144,
      "message": "พี่ดีอยู่ว่ายิ่งกว่านั้นเอง"
    },
    {
      "message_id": 246,
      "agent_id": 2,
      "delay": 1.13,
      "speech_duration": 1.188,
      "transcribe_duration": 1.13,
      "wpm": 63,
      "message": "นะคะ"
    },
    {
      "message_id": 247,
      "agent_id": 2,
      "delay": 4.958,
      "speech_duration": 4.9,
      "transcribe_duration": 4.958,
      "wpm": 147,
      "message": "ข้อ 6 นะคะก็ให้บริการนะคะหน่วยงานมีความคล่องตัว"
    },
    {
      "message_id": 248,
      "agent_id": 2,
      "delay": 1.781,
      "speech_duration": 1.828,
      "transcribe_duration": 1.781,
      "wpm": 205,
      "message": "มีประสิทธิภาพมากยิ่งขึ้น"
    },
    {
      "message_id": 249,
      "agent_id": 2,
      "delay": 1.649,
      "speech_duration": 1.7,
      "transcribe_duration": 1.649,
      "wpm": 71,
      "message": "ตามกรอบ"
    },
    {
      "message_id": 250,
      "agent_id": 2,
      "delay": 4.179,
      "speech_duration": 4.132,
      "transcribe_duration": 4.179,
      "wpm": 163,
      "message": "คุณลักษณะการทำงานของตัวมาตรฐานอาชีพของเรานี่"
    },
    {
      "message_id": 251,
      "agent_id": 2,
      "delay": 0.238,
      "speech_duration": 0.228,
      "transcribe_duration": 0.238,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 252,
      "agent_id": 2,
      "delay": 0.288,
      "speech_duration": 0.292,
      "transcribe_duration": 0.288,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 253,
      "agent_id": 2,
      "delay": 0.271,
      "speech_duration": 0.228,
      "transcribe_duration": 0.271,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 254,
      "agent_id": 2,
      "delay": 3.017,
      "speech_duration": 3.044,
      "transcribe_duration": 3.017,
      "wpm": 158,
      "message": "เมื่อกี้ก็จะเป็นประโยชน์ทั้งหมด"
    },
    {
      "message_id": 255,
      "agent_id": 2,
      "delay": 3.137,
      "speech_duration": 3.172,
      "transcribe_duration": 3.137,
      "wpm": 95,
      "message": "6 ข้อที่เราได้นำตัว"
    },
    {
      "message_id": 256,
      "agent_id": 2,
      "delay": 6.147,
      "speech_duration": 6.052,
      "transcribe_duration": 6.147,
      "wpm": 231,
      "message": "มาตรฐาน itil หรือว่าฐานสากลของเราเนี่ยมาใช้ในหน่วยงานแล้วก็องค์กรแล้วไม่เกิดประโยชน์อะไรบ้าง"
    },
    {
      "message_id": 257,
      "agent_id": 2,
      "delay": 0.29,
      "speech_duration": 0.228,
      "transcribe_duration": 0.29,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 258,
      "agent_id": 2,
      "delay": 1.349,
      "speech_duration": 1.38,
      "transcribe_duration": 1.349,
      "wpm": 152,
      "message": "ตอนนี้เรามาดู"
    },
    {
      "message_id": 259,
      "agent_id": 2,
      "delay": 0.802,
      "speech_duration": 0.868,
      "transcribe_duration": 0.802,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 260,
      "agent_id": 2,
      "delay": 3.15,
      "speech_duration": 3.172,
      "transcribe_duration": 3.15,
      "wpm": 208,
      "message": "บริษัทหรือหน่วยงานที่เข้านำตัวมาตรฐานตัวนี้"
    },
    {
      "message_id": 261,
      "agent_id": 2,
      "delay": 1.234,
      "speech_duration": 1.252,
      "transcribe_duration": 1.234,
      "wpm": 168,
      "message": "มาใช้งานจริงๆ"
    },
    {
      "message_id": 262,
      "agent_id": 2,
      "delay": 2.358,
      "speech_duration": 2.404,
      "transcribe_duration": 2.358,
      "wpm": 75,
      "message": "เริ่มต้นที่"
    },
    {
      "message_id": 263,
      "agent_id": 2,
      "delay": 1.212,
      "speech_duration": 1.252,
      "transcribe_duration": 1.212,
      "wpm": 120,
      "message": "บริษัทแรก"
    },
    {
      "message_id": 264,
      "agent_id": 2,
      "delay": 1.087,
      "speech_duration": 1.124,
      "transcribe_duration": 1.087,
      "wpm": 107,
      "message": "เปลี่ยน"
    },
    {
      "message_id": 265,
      "agent_id": 2,
      "delay": 0.277,
      "speech_duration": 0.292,
      "transcribe_duration": 0.277,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 266,
      "agent_id": 2,
      "delay": 4.956,
      "speech_duration": 4.964,
      "transcribe_duration": 4.956,
      "wpm": 181,
      "message": "ซึ่งเป็นบริษัทที่นักศึกษาทุกคนต้องได้ใช้เครื่องอุปโภคบริโภค"
    },
    {
      "message_id": 267,
      "agent_id": 2,
      "delay": 8.389,
      "speech_duration": 8.292,
      "transcribe_duration": 8.389,
      "wpm": 179,
      "message": "สิ่งของเหล่านี้แน่นะคะทุกๆคนเลยนะคะเราจะมาดูว่าหน่วยงานนี้เขานำตัวมาตรฐานไอเห*้ยเนี่ยมาใช้ในองค์กร"
    },
    {
      "message_id": 268,
      "agent_id": 2,
      "delay": 0.68,
      "speech_duration": 0.74,
      "transcribe_duration": 0.68,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 269,
      "agent_id": 2,
      "delay": 2.622,
      "speech_duration": 2.66,
      "transcribe_duration": 2.622,
      "wpm": 226,
      "message": "ตั้งแต่เริ่มต้นเลยตั้งแต่ปีคริสต์ศักราช"
    },
    {
      "message_id": 270,
      "agent_id": 2,
      "delay": 1.455,
      "speech_duration": 1.508,
      "transcribe_duration": 1.455,
      "wpm": 50,
      "message": "1999"
    },
    {
      "message_id": 271,
      "agent_id": 2,
      "delay": 0.566,
      "speech_duration": 0.612,
      "transcribe_duration": 0.566,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 272,
      "agent_id": 2,
      "delay": 5.324,
      "speech_duration": 5.284,
      "transcribe_duration": 5.324,
      "wpm": 167,
      "message": "แล้วเนื่องจากเขาใช้งานตัวปัญหานี้มาต่อเนื่องจนกระทั่ง 4 ปี"
    },
    {
      "message_id": 273,
      "agent_id": 2,
      "delay": 0.433,
      "speech_duration": 0.484,
      "transcribe_duration": 0.433,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 274,
      "agent_id": 2,
      "delay": 0.217,
      "speech_duration": 0.228,
      "transcribe_duration": 0.217,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 275,
      "agent_id": 2,
      "delay": 1.999,
      "speech_duration": 2.02,
      "transcribe_duration": 1.999,
      "wpm": 149,
      "message": "รอมีอะไรงานทำให้เรา"
    },
    {
      "message_id": 276,
      "agent_id": 2,
      "delay": 1.032,
      "speech_duration": 1.06,
      "transcribe_duration": 1.032,
      "wpm": 113,
      "message": "ทราบว่า"
    },
    {
      "message_id": 277,
      "agent_id": 2,
      "delay": 0.247,
      "speech_duration": 0.292,
      "transcribe_duration": 0.247,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 278,
      "agent_id": 2,
      "delay": 3.472,
      "speech_duration": 3.492,
      "transcribe_duration": 3.472,
      "wpm": 150,
      "message": "ตัวนี้เนี่ยสามารถที่จะลดต้นทุนนะคะ"
    },
    {
      "message_id": 279,
      "agent_id": 2,
      "delay": 4.196,
      "speech_duration": 4.196,
      "transcribe_duration": 4.196,
      "wpm": 161,
      "message": "ในการบริหารจัดการนะคะเกี่ยวกับตัวทวีสารสนเทศ"
    },
    {
      "message_id": 280,
      "agent_id": 2,
      "delay": 2.498,
      "speech_duration": 2.532,
      "transcribe_duration": 2.498,
      "wpm": 166,
      "message": "ลงไปถึง 500 ล้านเหรียญสหรัฐ"
    },
    {
      "message_id": 281,
      "agent_id": 2,
      "delay": 2.754,
      "speech_duration": 2.788,
      "transcribe_duration": 2.754,
      "wpm": 204,
      "message": "ถือว่าเป็นการประหยัดต้นทุนค่อนข้างสูง"
    },
    {
      "message_id": 282,
      "agent_id": 2,
      "delay": 1.383,
      "speech_duration": 1.444,
      "transcribe_duration": 1.383,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 283,
      "agent_id": 2,
      "delay": 0.394,
      "speech_duration": 0.228,
      "transcribe_duration": 0.394,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 284,
      "agent_id": 2,
      "delay": 4.42,
      "speech_duration": 4.452,
      "transcribe_duration": 4.42,
      "wpm": 168,
      "message": "หรือจะเป็นการคิดต้นทุนด้านปฏิบัติงานก็สามารถที่จะ"
    },
    {
      "message_id": 285,
      "agent_id": 2,
      "delay": 1.148,
      "speech_duration": 1.188,
      "transcribe_duration": 1.148,
      "wpm": 177,
      "message": "ตรวจลอตเตอรี่"
    },
    {
      "message_id": 286,
      "agent_id": 2,
      "delay": 0.28,
      "speech_duration": 0.228,
      "transcribe_duration": 0.28,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 287,
      "agent_id": 2,
      "delay": 1.591,
      "speech_duration": 1.636,
      "transcribe_duration": 1.591,
      "wpm": 147,
      "message": "6-8 เปอร์เซ็นต์"
    },
    {
      "message_id": 288,
      "agent_id": 2,
      "delay": 5.26,
      "speech_duration": 5.284,
      "transcribe_duration": 5.26,
      "wpm": 142,
      "message": "ในการดูแลนะคะบุคลากรด้านเทคโนโลยีสารสนเทศของเราก็"
    },
    {
      "message_id": 289,
      "agent_id": 2,
      "delay": 0.701,
      "speech_duration": 0.74,
      "transcribe_duration": 0.701,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 290,
      "agent_id": 2,
      "delay": 3.396,
      "speech_duration": 3.428,
      "transcribe_duration": 3.396,
      "wpm": 193,
      "message": "ประหยัดมากขึ้นตั้งแต่ 15 ถึง 20 เปอร์เซ็นต์"
    },
    {
      "message_id": 291,
      "agent_id": 2,
      "delay": 0.837,
      "speech_duration": 0.868,
      "transcribe_duration": 0.837,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 292,
      "agent_id": 2,
      "delay": 8.382,
      "speech_duration": 8.292,
      "transcribe_duration": 8.382,
      "wpm": 194,
      "message": "หน่วยงานนะคะของตัวเปลี่ยนปีเนี่ยเราก็จะเห็นได้จากพวกผลิตภัณฑ์ที่ขายตามพวกห้างสรรพสินค้าหรือว่าร้านค้าต่างๆ"
    },
    {
      "message_id": 293,
      "agent_id": 2,
      "delay": 2.11,
      "speech_duration": 2.148,
      "transcribe_duration": 2.11,
      "wpm": 63,
      "message": "น่าจะได้"
    },
    {
      "message_id": 294,
      "agent_id": 2,
      "delay": 6.317,
      "speech_duration": 6.308,
      "transcribe_duration": 6.317,
      "wpm": 147,
      "message": "ชายมาอุปโภคบริโภคนะคะไม่เล่นพวกยาสระผมแพนทีน Head \u0026 Shoulders"
    },
    {
      "message_id": 295,
      "agent_id": 2,
      "delay": 0.633,
      "speech_duration": 0.676,
      "transcribe_duration": 0.633,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 296,
      "agent_id": 2,
      "delay": 0.274,
      "speech_duration": 0.228,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 297,
      "agent_id": 2,
      "delay": 0.277,
      "speech_duration": 0.292,
      "transcribe_duration": 0.277,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 298,
      "agent_id": 2,
      "delay": 0.819,
      "speech_duration": 0.868,
      "transcribe_duration": 0.819,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 299,
      "agent_id": 2,
      "delay": 1.122,
      "speech_duration": 1.188,
      "transcribe_duration": 1.122,
      "wpm": 101,
      "message": "ยาสีฟัน"
    },
    {
      "message_id": 300,
      "agent_id": 2,
      "delay": 1.837,
      "speech_duration": 1.892,
      "transcribe_duration": 1.837,
      "wpm": 127,
      "message": "ต่างๆมากมายนะคะ"
    },
    {
      "message_id": 301,
      "agent_id": 2,
      "delay": 1.074,
      "speech_duration": 1.124,
      "transcribe_duration": 1.074,
      "wpm": 93,
      "message": "ดาวนี่"
    },
    {
      "message_id": 302,
      "agent_id": 2,
      "delay": 4.966,
      "speech_duration": 4.9,
      "transcribe_duration": 4.966,
      "wpm": 113,
      "message": "ซึ่งเปลี่ยนจีเนียสเขาจะเป็นบริษัทที่"
    },
    {
      "message_id": 303,
      "agent_id": 2,
      "delay": 2.827,
      "speech_duration": 2.852,
      "transcribe_duration": 2.827,
      "wpm": 126,
      "message": "ยักษ์ใหญ่ของอเมริกานะคะ"
    },
    {
      "message_id": 304,
      "agent_id": 2,
      "delay": 0.358,
      "speech_duration": 0.42,
      "transcribe_duration": 0.358,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 305,
      "agent_id": 2,
      "delay": 0.63,
      "speech_duration": 0.676,
      "transcribe_duration": 0.63,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 306,
      "agent_id": 2,
      "delay": 0.354,
      "speech_duration": 0.42,
      "transcribe_duration": 0.354,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 307,
      "agent_id": 2,
      "delay": 2.645,
      "speech_duration": 2.66,
      "transcribe_duration": 2.645,
      "wpm": 102,
      "message": "ให้บริการลูกค้ามา"
    },
    {
      "message_id": 308,
      "agent_id": 2,
      "delay": 6.29,
      "speech_duration": 6.244,
      "transcribe_duration": 6.29,
      "wpm": 180,
      "message": "150 กว่าปีละเริ่มเข้าไทยประมาณ 50 กว่าปีก็จะเป็นบริษัทที่ค่อนข้างให้บริการ"
    },
    {
      "message_id": 309,
      "agent_id": 2,
      "delay": 2.401,
      "speech_duration": 2.404,
      "transcribe_duration": 2.401,
      "wpm": 193,
      "message": "โลกมีอีกแล้วก็เห็นแบรนด์สินค้า"
    },
    {
      "message_id": 310,
      "agent_id": 2,
      "delay": 1.07,
      "speech_duration": 1.124,
      "transcribe_duration": 1.07,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 311,
      "agent_id": 2,
      "delay": 3.602,
      "speech_duration": 3.556,
      "transcribe_duration": 3.602,
      "wpm": 190,
      "message": "ก็จะเป็นเหมือนไอ้โชคนะคะก็จะมีหลากหลายประเทศ"
    },
    {
      "message_id": 312,
      "agent_id": 2,
      "delay": 1.973,
      "speech_duration": 1.956,
      "transcribe_duration": 1.973,
      "wpm": 138,
      "message": "อาหารก็จะเป็นผลิต"
    },
    {
      "message_id": 313,
      "agent_id": 2,
      "delay": 3.709,
      "speech_duration": 3.684,
      "transcribe_duration": 3.709,
      "wpm": 138,
      "message": "ภายใต้ตัว PLC นะคะก็จะเป็นตามชื่อ"
    },
    {
      "message_id": 314,
      "agent_id": 2,
      "delay": 3.841,
      "speech_duration": 3.812,
      "transcribe_duration": 3.841,
      "wpm": 142,
      "message": "ของแต่ละประเทศอาจจะเป็นพี่ไป ng ของ"
    },
    {
      "message_id": 315,
      "agent_id": 2,
      "delay": 5.246,
      "speech_duration": 5.22,
      "transcribe_duration": 5.246,
      "wpm": 141,
      "message": "ไม่กล้านะคะของไทยเรามันก็จะมีหน้าตาพี่แบรนด์นะคะ"
    },
    {
      "message_id": 316,
      "agent_id": 2,
      "delay": 2.543,
      "speech_duration": 2.596,
      "transcribe_duration": 2.543,
      "wpm": 185,
      "message": "เป็นแบรนด์เดียวกันนะคะแล้วก็แตะ"
    },
    {
      "message_id": 317,
      "agent_id": 2,
      "delay": 0.241,
      "speech_duration": 0.292,
      "transcribe_duration": 0.241,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 318,
      "agent_id": 2,
      "delay": 1.725,
      "speech_duration": 1.764,
      "transcribe_duration": 1.725,
      "wpm": 187,
      "message": "ละลายการผลิตก็แล้วแต่"
    },
    {
      "message_id": 319,
      "agent_id": 2,
      "delay": 1.775,
      "speech_duration": 1.764,
      "transcribe_duration": 1.775,
      "wpm": 187,
      "message": "กลับประเทศนั้นอีกนะคะ"
    },
    {
      "message_id": 320,
      "agent_id": 2,
      "delay": 0.269,
      "speech_duration": 0.228,
      "transcribe_duration": 0.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 321,
      "agent_id": 2,
      "delay": 2.549,
      "speech_duration": 2.532,
      "transcribe_duration": 2.549,
      "wpm": 195,
      "message": "อันนี้เป็นตัวอย่างของหน่วยงานแรก"
    },
    {
      "message_id": 322,
      "agent_id": 2,
      "delay": 0.383,
      "speech_duration": 0.228,
      "transcribe_duration": 0.383,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 323,
      "agent_id": 2,
      "delay": 2.489,
      "speech_duration": 2.532,
      "transcribe_duration": 2.489,
      "wpm": 190,
      "message": "ที่นำมาใช้แล้วเกิดประโยชน์จริงๆ"
    },
    {
      "message_id": 324,
      "agent_id": 2,
      "delay": 5.146,
      "speech_duration": 5.092,
      "transcribe_duration": 5.146,
      "wpm": 127,
      "message": "พม่าหน่วยงานที่ 2 หรือองค์กรที่ 2 ที่เรานำ"
    },
    {
      "message_id": 325,
      "agent_id": 2,
      "delay": 5.342,
      "speech_duration": 5.284,
      "transcribe_duration": 5.342,
      "wpm": 165,
      "message": "ยกตัวอย่างนะคะก็จะเป็นเวลานะคะก็จะเป็นบริษัทหรือองค์กรที่"
    },
    {
      "message_id": 326,
      "agent_id": 2,
      "delay": 0.877,
      "speech_duration": 0.932,
      "transcribe_duration": 0.877,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 327,
      "agent_id": 2,
      "delay": 2.291,
      "speech_duration": 2.34,
      "transcribe_duration": 2.291,
      "wpm": 167,
      "message": "ให้บริการนะคะเกี่ยวกับพวก"
    },
    {
      "message_id": 328,
      "agent_id": 2,
      "delay": 1.851,
      "speech_duration": 1.892,
      "transcribe_duration": 1.851,
      "wpm": 95,
      "message": "รถขุดเจาะรถ"
    },
    {
      "message_id": 329,
      "agent_id": 2,
      "delay": 2.813,
      "speech_duration": 2.788,
      "transcribe_duration": 2.813,
      "wpm": 124,
      "message": "บีมนะคะพวกแม็คโครต่างๆ"
    },
    {
      "message_id": 330,
      "agent_id": 2,
      "delay": 6.916,
      "speech_duration": 6.884,
      "transcribe_duration": 6.916,
      "wpm": 133,
      "message": "เราน่าจะเคยเห็นตามพวกไซส์ก่อสร้างนะคะที่เป็นการสร้างถนนสร้าง"
    },
    {
      "message_id": 331,
      "agent_id": 2,
      "delay": 5.336,
      "speech_duration": 5.284,
      "transcribe_duration": 5.336,
      "wpm": 170,
      "message": "อาคารบ้านเรือนนะคะบริษัทนี้ก็จะเป็นบริษัทค่อนข้างใหญ่การให้"
    },
    {
      "message_id": 332,
      "agent_id": 2,
      "delay": 1.149,
      "speech_duration": 1.188,
      "transcribe_duration": 1.149,
      "wpm": 139,
      "message": "บริการพ่วง"
    },
    {
      "message_id": 333,
      "agent_id": 2,
      "delay": 0.284,
      "speech_duration": 0.292,
      "transcribe_duration": 0.284,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 334,
      "agent_id": 2,
      "delay": 0.724,
      "speech_duration": 0.74,
      "transcribe_duration": 0.724,
      "wpm": 142,
      "message": "เรื่อง"
    },
    {
      "message_id": 335,
      "agent_id": 2,
      "delay": 0.619,
      "speech_duration": 0.676,
      "transcribe_duration": 0.619,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 336,
      "agent_id": 2,
      "delay": 0.279,
      "speech_duration": 0.228,
      "transcribe_duration": 0.279,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 337,
      "agent_id": 2,
      "delay": 0.271,
      "speech_duration": 0.228,
      "transcribe_duration": 0.271,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 338,
      "agent_id": 2,
      "delay": 0.377,
      "speech_duration": 0.42,
      "transcribe_duration": 0.377,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 339,
      "agent_id": 2,
      "delay": 0.696,
      "speech_duration": 0.676,
      "transcribe_duration": 0.696,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 340,
      "agent_id": 2,
      "delay": 1.797,
      "speech_duration": 1.828,
      "transcribe_duration": 1.797,
      "wpm": 123,
      "message": "เข้าไปใช้ในการ"
    },
    {
      "message_id": 341,
      "agent_id": 2,
      "delay": 5.316,
      "speech_duration": 5.284,
      "transcribe_duration": 5.316,
      "wpm": 116,
      "message": "เจาะนะคะดินนะคะหรือว่าทำเสาตรงเสาปูนนะคะ"
    },
    {
      "message_id": 342,
      "agent_id": 2,
      "delay": 5.348,
      "speech_duration": 5.284,
      "transcribe_duration": 5.348,
      "wpm": 207,
      "message": "บริษัทแคทเทอร์พิลล่าเนี่ยก็ได้นำตัวมาตรฐานตัว IQ เนี่ยมาใช้เหมือนกันนะคะ"
    },
    {
      "message_id": 343,
      "agent_id": 2,
      "delay": 0.227,
      "speech_duration": 0.292,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 344,
      "agent_id": 2,
      "delay": 6.291,
      "speech_duration": 6.244,
      "transcribe_duration": 6.291,
      "wpm": 154,
      "message": "ของตัวเพียงปีก็ใช้เมื่อคริสตศักราช 1990 9 นะคะตัดมาอีกทีนึงนะคะ"
    },
    {
      "message_id": 345,
      "agent_id": 2,
      "delay": 1.707,
      "speech_duration": 1.7,
      "transcribe_duration": 1.707,
      "wpm": 106,
      "message": "เวลาเนี่ยนะ"
    },
    {
      "message_id": 346,
      "agent_id": 2,
      "delay": 5.372,
      "speech_duration": 5.412,
      "transcribe_duration": 5.372,
      "wpm": 141,
      "message": "ได้นำมาใช้เช่นเดียวกันก็คือปีคริสตศักราช 2000 นะคะ"
    },
    {
      "message_id": 347,
      "agent_id": 2,
      "delay": 3.82,
      "speech_duration": 3.812,
      "transcribe_duration": 3.82,
      "wpm": 146,
      "message": "ลดปัญหานะคะที่เกิดขึ้นณปัจจุบันและก็"
    },
    {
      "message_id": 348,
      "agent_id": 2,
      "delay": 2.868,
      "speech_duration": 2.916,
      "transcribe_duration": 2.868,
      "wpm": 216,
      "message": "สามารถเพิ่มอัตราการตอบสนองกับผู้ใช้บริการ"
    },
    {
      "message_id": 349,
      "agent_id": 2,
      "delay": 0.258,
      "speech_duration": 0.228,
      "transcribe_duration": 0.258,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 350,
      "agent_id": 2,
      "delay": 1.657,
      "speech_duration": 1.7,
      "transcribe_duration": 1.657,
      "wpm": 150,
      "message": "ก็คือพูดง่ายๆคือ"
    },
    {
      "message_id": 351,
      "agent_id": 2,
      "delay": 3.15,
      "speech_duration": 3.172,
      "transcribe_duration": 3.15,
      "wpm": 147,
      "message": "ลูกค้าหรือผู้มาใช้บริการมาซื้อ"
    },
    {
      "message_id": 352,
      "agent_id": 2,
      "delay": 6.64,
      "speech_duration": 6.564,
      "transcribe_duration": 6.64,
      "wpm": 206,
      "message": "สินค้าของบริษัทแคทเทอร์พิลล่าหรือว่ามีการเช่าซื้อต่างๆเนี่ยก็เกิดความไว้วางใจนะคะเราทำให้"
    },
    {
      "message_id": 353,
      "agent_id": 2,
      "delay": 0.757,
      "speech_duration": 0.804,
      "transcribe_duration": 0.757,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 354,
      "agent_id": 2,
      "delay": 1.976,
      "speech_duration": 2.02,
      "transcribe_duration": 1.976,
      "wpm": 178,
      "message": "ลูกค้าเนี่ยเพิ่มมากขึ้น"
    },
    {
      "message_id": 355,
      "agent_id": 2,
      "delay": 3.321,
      "speech_duration": 3.3,
      "transcribe_duration": 3.321,
      "wpm": 118,
      "message": "6 จากที่ตั้งเป้าไว้ 60-70"
    },
    {
      "message_id": 356,
      "agent_id": 2,
      "delay": 5.299,
      "speech_duration": 5.284,
      "transcribe_duration": 5.299,
      "wpm": 148,
      "message": "10 เปอร์เซ็นต์ก็เพิ่มขึ้นเป็น 90% ก็ค่อนข้างมีอัตรา"
    },
    {
      "message_id": 357,
      "agent_id": 2,
      "delay": 3.006,
      "speech_duration": 3.044,
      "transcribe_duration": 3.006,
      "wpm": 128,
      "message": "ลูกค้าที่เพิ่มมากขึ้นนะคะ"
    },
    {
      "message_id": 358,
      "agent_id": 2,
      "delay": 3.54,
      "speech_duration": 3.556,
      "transcribe_duration": 3.54,
      "wpm": 156,
      "message": "เราก็ได้ผลกำไรหรือผลตอบแทนที่มากขึ้น"
    },
    {
      "message_id": 359,
      "agent_id": 2,
      "delay": 5.457,
      "speech_duration": 5.412,
      "transcribe_duration": 5.457,
      "wpm": 194,
      "message": "องค์กรของเรานั่นเองอันนี้ก็จะเป็นบริษัทที่ 2 นะคะในตัวอย่างที่ถูกนำไป"
    },
    {
      "message_id": 360,
      "agent_id": 2,
      "delay": 0.955,
      "speech_duration": 0.996,
      "transcribe_duration": 0.955,
      "wpm": 166,
      "message": "ใช้งานจริง"
    },
    {
      "message_id": 361,
      "agent_id": 2,
      "delay": 0.633,
      "speech_duration": 0.676,
      "transcribe_duration": 0.633,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 362,
      "agent_id": 2,
      "delay": 0.864,
      "speech_duration": 0.932,
      "transcribe_duration": 0.864,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 363,
      "agent_id": 2,
      "delay": 3.062,
      "speech_duration": 3.108,
      "transcribe_duration": 3.062,
      "wpm": 87,
      "message": "ทักมานะคะก็จะเป็น"
    },
    {
      "message_id": 364,
      "agent_id": 2,
      "delay": 0.349,
      "speech_duration": 0.42,
      "transcribe_duration": 0.349,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 365,
      "agent_id": 2,
      "delay": 1.838,
      "speech_duration": 1.828,
      "transcribe_duration": 1.838,
      "wpm": 90,
      "message": "บริษัทนานา"
    },
    {
      "message_id": 366,
      "agent_id": 2,
      "delay": 0.24,
      "speech_duration": 0.228,
      "transcribe_duration": 0.24,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 367,
      "agent_id": 2,
      "delay": 5.582,
      "speech_duration": 5.54,
      "transcribe_duration": 5.582,
      "wpm": 111,
      "message": "aunchaleena นะคะจัดส่งนะคะก็จะเป็นบริษัท"
    },
    {
      "message_id": 368,
      "agent_id": 2,
      "delay": 2.118,
      "speech_duration": 2.148,
      "transcribe_duration": 2.118,
      "wpm": 112,
      "message": "ของประเทศแคนาดา"
    },
    {
      "message_id": 369,
      "agent_id": 2,
      "delay": 2.506,
      "speech_duration": 2.532,
      "transcribe_duration": 2.506,
      "wpm": 130,
      "message": "ก็จะทำหน้าที่ดูแลนะคะ"
    },
    {
      "message_id": 370,
      "agent_id": 2,
      "delay": 0.719,
      "speech_duration": 0.74,
      "transcribe_duration": 0.719,
      "wpm": 101,
      "message": "กลับ"
    },
    {
      "message_id": 371,
      "agent_id": 2,
      "delay": 0.215,
      "speech_duration": 0.228,
      "transcribe_duration": 0.215,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 372,
      "agent_id": 2,
      "delay": 0.75,
      "speech_duration": 0.804,
      "transcribe_duration": 0.75,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 373,
      "agent_id": 2,
      "delay": 1.612,
      "speech_duration": 1.636,
      "transcribe_duration": 1.612,
      "wpm": 101,
      "message": "ระบบของรัฐ"
    },
    {
      "message_id": 374,
      "agent_id": 2,
      "delay": 4.954,
      "speech_duration": 4.9,
      "transcribe_duration": 4.954,
      "wpm": 144,
      "message": "รัฐบาลแคนาดาเหน่งก็นำตัวมาตรฐาน itil มาใช้นะคะ"
    },
    {
      "message_id": 375,
      "agent_id": 2,
      "delay": 0.422,
      "speech_duration": 0.484,
      "transcribe_duration": 0.422,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 376,
      "agent_id": 2,
      "delay": 5.594,
      "speech_duration": 5.54,
      "transcribe_duration": 5.594,
      "wpm": 176,
      "message": "น่าจะเป็นใช้ปีเดียวกันกับตัวเพียงปีเลยก็อยู่ที่ปีพุทธศักราช 1999"
    },
    {
      "message_id": 377,
      "agent_id": 2,
      "delay": 0.775,
      "speech_duration": 0.804,
      "transcribe_duration": 0.775,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 378,
      "agent_id": 2,
      "delay": 2.945,
      "speech_duration": 2.916,
      "transcribe_duration": 2.945,
      "wpm": 165,
      "message": "โดยเข้าฉาย Virtual service desk"
    },
    {
      "message_id": 379,
      "agent_id": 2,
      "delay": 7.615,
      "speech_duration": 7.524,
      "transcribe_duration": 7.615,
      "wpm": 187,
      "message": "ตัว versiones เนี่ยเป็นยังไงก็ตามชื่อนะคะว่าชั่วก็คืออาจจะอยู่ที่ไหนก็ได้สามารถที่จะให้บริการ"
    },
    {
      "message_id": 380,
      "agent_id": 2,
      "delay": 0.538,
      "speech_duration": 0.548,
      "transcribe_duration": 0.538,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 381,
      "agent_id": 2,
      "delay": 0.249,
      "speech_duration": 0.292,
      "transcribe_duration": 0.249,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 382,
      "agent_id": 2,
      "delay": 0.249,
      "speech_duration": 0.292,
      "transcribe_duration": 0.249,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 383,
      "agent_id": 2,
      "delay": 2.44,
      "speech_duration": 2.468,
      "transcribe_duration": 2.44,
      "wpm": 109,
      "message": "มีสารสนเทศกรณีที่"
    },
    {
      "message_id": 384,
      "agent_id": 2,
      "delay": 8.145,
      "speech_duration": 8.036,
      "transcribe_duration": 8.145,
      "wpm": 200,
      "message": "รัฐบาลของแคนาดาหรือว่าเป็นเจ้าหน้าที่พนักงานนะคะที่อยู่ในหน่วยงานหรือองค์กรของรัฐบาลแคนาดามีปัญหาเกี่ยวกับ"
    },
    {
      "message_id": 385,
      "agent_id": 2,
      "delay": 0.249,
      "speech_duration": 0.292,
      "transcribe_duration": 0.249,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 386,
      "agent_id": 2,
      "delay": 0.367,
      "speech_duration": 0.42,
      "transcribe_duration": 0.367,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 387,
      "agent_id": 2,
      "delay": 1.382,
      "speech_duration": 1.444,
      "transcribe_duration": 1.382,
      "wpm": 135,
      "message": "ระบบสารสนเทศ"
    },
    {
      "message_id": 388,
      "agent_id": 2,
      "delay": 1.803,
      "speech_duration": 1.828,
      "transcribe_duration": 1.803,
      "wpm": 197,
      "message": "ของเก่าเราก็สามารถที่จะ"
    },
    {
      "message_id": 389,
      "agent_id": 2,
      "delay": 1.395,
      "speech_duration": 1.444,
      "transcribe_duration": 1.395,
      "wpm": 166,
      "message": "เข้าไปให้บริการ"
    },
    {
      "message_id": 390,
      "agent_id": 2,
      "delay": 3.888,
      "speech_duration": 3.876,
      "transcribe_duration": 3.888,
      "wpm": 166,
      "message": "การให้บริการนี้คือยังไงเราไม่จำเป็นต้องที่"
    },
    {
      "message_id": 391,
      "agent_id": 2,
      "delay": 1.413,
      "speech_duration": 1.444,
      "transcribe_duration": 1.413,
      "wpm": 135,
      "message": "ไปนั่งอยู่นะ"
    },
    {
      "message_id": 392,
      "agent_id": 2,
      "delay": 1.641,
      "speech_duration": 1.7,
      "transcribe_duration": 1.641,
      "wpm": 88,
      "message": "รัฐบาลของ"
    },
    {
      "message_id": 393,
      "agent_id": 2,
      "delay": 5.085,
      "speech_duration": 5.092,
      "transcribe_duration": 5.085,
      "wpm": 224,
      "message": "แคนาดาก็สามารถที่จะอยู่ที่ไหนก็ได้ที่สามารถให้บริการก็คือสามารถที่จะ Remote"
    },
    {
      "message_id": 394,
      "agent_id": 2,
      "delay": 6.403,
      "speech_duration": 6.308,
      "transcribe_duration": 6.403,
      "wpm": 233,
      "message": "หรือว่าเข้าไปในเครื่องคอมพิวเตอร์หรือว่าตัวระบบเซิร์ฟเวอร์เพื่อสามารถจัดการดูแลให้โดยอาจจะไม่ต้อง"
    },
    {
      "message_id": 395,
      "agent_id": 2,
      "delay": 0.424,
      "speech_duration": 0.484,
      "transcribe_duration": 0.424,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 396,
      "agent_id": 2,
      "delay": 0.511,
      "speech_duration": 0.548,
      "transcribe_duration": 0.511,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 397,
      "agent_id": 2,
      "delay": 0.812,
      "speech_duration": 0.868,
      "transcribe_duration": 0.812,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 398,
      "agent_id": 2,
      "delay": 4.696,
      "speech_duration": 4.708,
      "transcribe_duration": 4.696,
      "wpm": 178,
      "message": "ขอใช้บริการได้เลยอันนี้จะช่วยลดระยะเวลาในการเข้าไปทำงาน"
    },
    {
      "message_id": 399,
      "agent_id": 2,
      "delay": 0.56,
      "speech_duration": 0.612,
      "transcribe_duration": 0.56,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 400,
      "agent_id": 2,
      "delay": 5.463,
      "speech_duration": 5.348,
      "transcribe_duration": 5.463,
      "wpm": 188,
      "message": "ปัญหาก็จะถูกการแก้ไขที่จะค่อนข้างรวดเร็วก็คือมีแจ้งมาก็สามารถที่จะ"
    },
    {
      "message_id": 401,
      "agent_id": 2,
      "delay": 1.208,
      "speech_duration": 1.252,
      "transcribe_duration": 1.208,
      "wpm": 168,
      "message": "หรือว่าเข้ามา"
    },
    {
      "message_id": 402,
      "agent_id": 2,
      "delay": 2.971,
      "speech_duration": 2.98,
      "transcribe_duration": 2.971,
      "wpm": 196,
      "message": "แก้ปัญหาตัวระบบเนี้ยได้ค่อนข้างรวดเร็ว"
    },
    {
      "message_id": 403,
      "agent_id": 2,
      "delay": 2.308,
      "speech_duration": 2.34,
      "transcribe_duration": 2.308,
      "wpm": 179,
      "message": "ดังนั้นความต้องการของลูกค้า"
    },
    {
      "message_id": 404,
      "agent_id": 2,
      "delay": 3.4,
      "speech_duration": 3.428,
      "transcribe_duration": 3.4,
      "wpm": 219,
      "message": "ตั้งปลุกตอบสนองได้อย่างรวดเร็วก็จะเกิดความพึงพอใจ"
    },
    {
      "message_id": 405,
      "agent_id": 2,
      "delay": 2.912,
      "speech_duration": 2.916,
      "transcribe_duration": 2.912,
      "wpm": 129,
      "message": "กับลูกค้าแก้ปัญหาได้เร็ว"
    },
    {
      "message_id": 406,
      "agent_id": 2,
      "delay": 0.761,
      "speech_duration": 0.804,
      "transcribe_duration": 0.761,
      "wpm": 131,
      "message": "ช่วยลด"
    },
    {
      "message_id": 407,
      "agent_id": 2,
      "delay": 3.394,
      "speech_duration": 3.428,
      "transcribe_duration": 3.394,
      "wpm": 127,
      "message": "จำนวนการจ้างเกี่ยวกับบุคลากร"
    },
    {
      "message_id": 408,
      "agent_id": 2,
      "delay": 0.403,
      "speech_duration": 0.42,
      "transcribe_duration": 0.403,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 409,
      "agent_id": 2,
      "delay": 4.486,
      "speech_duration": 4.452,
      "transcribe_duration": 4.486,
      "wpm": 202,
      "message": "ไม่ต้องเสียค่าเดินทางนู่นนี่นั่นนะคะจะมีค่าใช้จ่ายหรือเปล่า"
    },
    {
      "message_id": 410,
      "agent_id": 2,
      "delay": 1.671,
      "speech_duration": 1.7,
      "transcribe_duration": 1.671,
      "wpm": 124,
      "message": "ลดลงก็คือช่วย"
    },
    {
      "message_id": 411,
      "agent_id": 2,
      "delay": 4.491,
      "speech_duration": 4.516,
      "transcribe_duration": 4.491,
      "wpm": 213,
      "message": "ลดค่าใช้จ่ายในการซัพพอร์ตหรือว่าเข้าไปดูแลได้ถึง 40 เปอร์เซ็นต์"
    },
    {
      "message_id": 412,
      "agent_id": 2,
      "delay": 3.103,
      "speech_duration": 3.108,
      "transcribe_duration": 3.103,
      "wpm": 164,
      "message": "อันนี้เข้าใจง่ายยิ่งขึ้นนะคะทำให้"
    },
    {
      "message_id": 413,
      "agent_id": 2,
      "delay": 6.379,
      "speech_duration": 6.308,
      "transcribe_duration": 6.379,
      "wpm": 183,
      "message": "แก้ปัญหาแล้วก็ตรวจระบบงานของระบบรัฐบาลของแคนาดาก็สามารถที่จะดำเนินงานไปอย่าง"
    },
    {
      "message_id": 414,
      "agent_id": 2,
      "delay": 5.354,
      "speech_duration": 5.284,
      "transcribe_duration": 5.354,
      "wpm": 165,
      "message": "ปกติไม่มีการสะดุดเร่งคือกรณีที่มีปัญหาขึ้นมาก็สามารถที่จะ"
    },
    {
      "message_id": 415,
      "agent_id": 2,
      "delay": 5.346,
      "speech_duration": 5.348,
      "transcribe_duration": 5.346,
      "wpm": 171,
      "message": "เข้ามาแจ้งนะคะแล้วก็สามารถที่จะได้รับการแก้ไขขึ้นข้างรวดเร็ว"
    },
    {
      "message_id": 416,
      "agent_id": 2,
      "delay": 2.669,
      "speech_duration": 2.66,
      "transcribe_duration": 2.669,
      "wpm": 158,
      "message": "มันก็จะค่อนข้างเกิดประโยชน์"
    },
    {
      "message_id": 417,
      "agent_id": 2,
      "delay": 2.339,
      "speech_duration": 2.34,
      "transcribe_duration": 2.339,
      "wpm": 167,
      "message": "ผู้ชายบริการของเรานั้นเอง"
    },
    {
      "message_id": 418,
      "agent_id": 2,
      "delay": 5.384,
      "speech_duration": 5.348,
      "transcribe_duration": 5.384,
      "wpm": 132,
      "message": "อันนี้ก็จะเป็นตัวอย่างนะคะที่ 3 ของหน่วยงานพี่"
    },
    {
      "message_id": 419,
      "agent_id": 2,
      "delay": 2.566,
      "speech_duration": 2.596,
      "transcribe_duration": 2.566,
      "wpm": 185,
      "message": "นำมาใช้งานนั้นเองเราก็จะเห็นว่า"
    },
    {
      "message_id": 420,
      "agent_id": 2,
      "delay": 3.292,
      "speech_duration": 3.3,
      "transcribe_duration": 3.292,
      "wpm": 164,
      "message": "เริ่มใช้ตั้งแต่ต้นก็คือตั้งแต่ปีค.ศ"
    },
    {
      "message_id": 421,
      "agent_id": 2,
      "delay": 5.001,
      "speech_duration": 4.964,
      "transcribe_duration": 5.001,
      "wpm": 97,
      "message": "1999 นางเอกนะคะแต่ละหน่วยงานที่"
    },
    {
      "message_id": 422,
      "agent_id": 2,
      "delay": 1.352,
      "speech_duration": 1.38,
      "transcribe_duration": 1.352,
      "wpm": 65,
      "message": "สายก็"
    },
    {
      "message_id": 423,
      "agent_id": 2,
      "delay": 3.722,
      "speech_duration": 3.748,
      "transcribe_duration": 3.722,
      "wpm": 136,
      "message": "เกิดผลตอบรับที่ดีช่วยลดค่าใช้จ่าย"
    },
    {
      "message_id": 424,
      "agent_id": 2,
      "delay": 0.895,
      "speech_duration": 0.932,
      "transcribe_duration": 0.895,
      "wpm": 113,
      "message": "ช่วยลด"
    },
    {
      "message_id": 425,
      "agent_id": 2,
      "delay": 4.275,
      "speech_duration": 4.26,
      "transcribe_duration": 4.275,
      "wpm": 187,
      "message": "ต้นทุนในการบริหารจัดการเกี่ยวกับหน่วยงานหรือองค์กรใด"
    },
    {
      "message_id": 426,
      "agent_id": 2,
      "delay": 1.274,
      "speech_duration": 1.316,
      "transcribe_duration": 1.274,
      "wpm": 217,
      "message": "ค่อนข้างสูงทีเดียว"
    },
    {
      "message_id": 427,
      "agent_id": 2,
      "delay": 0.282,
      "speech_duration": 0.228,
      "transcribe_duration": 0.282,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 428,
      "agent_id": 2,
      "delay": 5.232,
      "speech_duration": 5.22,
      "transcribe_duration": 5.232,
      "wpm": 158,
      "message": "คราวนี้เราจะมาดูวิวัฒนาการหรือการพัฒนาการของตัวมาตรฐาน"
    },
    {
      "message_id": 429,
      "agent_id": 2,
      "delay": 2.965,
      "speech_duration": 2.916,
      "transcribe_duration": 2.965,
      "wpm": 149,
      "message": "หรือว่าตัวไอคิวของเรานั่นเอง"
    },
    {
      "message_id": 430,
      "agent_id": 2,
      "delay": 0.618,
      "speech_duration": 0.676,
      "transcribe_duration": 0.618,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 431,
      "agent_id": 2,
      "delay": 0.828,
      "speech_duration": 0.868,
      "transcribe_duration": 0.828,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 432,
      "agent_id": 2,
      "delay": 0.437,
      "speech_duration": 0.228,
      "transcribe_duration": 0.437,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 433,
      "agent_id": 2,
      "delay": 5.972,
      "speech_duration": 5.988,
      "transcribe_duration": 5.972,
      "wpm": 123,
      "message": "ในปีพุทธศักราช 2500 นะคะเดือนธันวาคมนะคะหน่วยงาน"
    },
    {
      "message_id": 434,
      "agent_id": 2,
      "delay": 2.461,
      "speech_duration": 2.468,
      "transcribe_duration": 2.461,
      "wpm": 55,
      "message": "occ นะคะ"
    },
    {
      "message_id": 435,
      "agent_id": 2,
      "delay": 1.726,
      "speech_duration": 1.764,
      "transcribe_duration": 1.726,
      "wpm": 136,
      "message": "ได้มีการเผยแพร่"
    },
    {
      "message_id": 436,
      "agent_id": 2,
      "delay": 3.328,
      "speech_duration": 3.3,
      "transcribe_duration": 3.328,
      "wpm": 159,
      "message": "เกี่ยวกับตัวมาตรฐาน IQ นะคะให้กลับ"
    },
    {
      "message_id": 437,
      "agent_id": 2,
      "delay": 2.629,
      "speech_duration": 2.66,
      "transcribe_duration": 2.629,
      "wpm": 180,
      "message": "ผู้ที่ต้องการนำตัวมาตรฐานตัวนี้"
    },
    {
      "message_id": 438,
      "agent_id": 2,
      "delay": 2.959,
      "speech_duration": 2.98,
      "transcribe_duration": 2.959,
      "wpm": 196,
      "message": "ไปใช้งานกับหน่วยงานหรือองค์กรของตัวเอง"
    },
    {
      "message_id": 439,
      "agent_id": 2,
      "delay": 3.483,
      "speech_duration": 3.492,
      "transcribe_duration": 3.483,
      "wpm": 120,
      "message": "คราวนี้เนื่องจากมีการใช้งาน"
    },
    {
      "message_id": 440,
      "agent_id": 2,
      "delay": 3.738,
      "speech_duration": 3.748,
      "transcribe_duration": 3.738,
      "wpm": 136,
      "message": "ฉันมากยิ่งขึ้นนะคะก็ได้มีการพัฒนา"
    },
    {
      "message_id": 441,
      "agent_id": 2,
      "delay": 6.979,
      "speech_duration": 6.948,
      "transcribe_duration": 6.979,
      "wpm": 171,
      "message": "ไอ้ตัวมาตรฐานของเราเนี่ยมันค่อนข้างมีประสิทธิภาพหรือช่วยแก้ปัญหาหรือว่าไม่เกิด"
    },
    {
      "message_id": 442,
      "agent_id": 2,
      "delay": 2.63,
      "speech_duration": 2.596,
      "transcribe_duration": 2.63,
      "wpm": 185,
      "message": "บกพร่องในการใช้ตัวมาตรฐานตัวนี้"
    },
    {
      "message_id": 443,
      "agent_id": 2,
      "delay": 0.249,
      "speech_duration": 0.292,
      "transcribe_duration": 0.249,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 444,
      "agent_id": 2,
      "delay": 2.397,
      "speech_duration": 2.404,
      "transcribe_duration": 2.397,
      "wpm": 144,
      "message": "ถ้าเกิดตัวมาตรฐานไอคิว"
    },
    {
      "message_id": 445,
      "agent_id": 2,
      "delay": 3.142,
      "speech_duration": 3.108,
      "transcribe_duration": 3.142,
      "wpm": 174,
      "message": "IG I am ของเราเนี่ยในเวอร์ชั่นที่ 2"
    },
    {
      "message_id": 446,
      "agent_id": 2,
      "delay": 0.877,
      "speech_duration": 0.932,
      "transcribe_duration": 0.877,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 447,
      "agent_id": 2,
      "delay": 2.442,
      "speech_duration": 2.468,
      "transcribe_duration": 2.442,
      "wpm": 188,
      "message": "เป็นเวอร์ชั่นที่ถูกพัฒนาขึ้นมา"
    },
    {
      "message_id": 448,
      "agent_id": 2,
      "delay": 0.622,
      "speech_duration": 0.676,
      "transcribe_duration": 0.622,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 449,
      "agent_id": 2,
      "delay": 4.642,
      "speech_duration": 4.58,
      "transcribe_duration": 4.642,
      "wpm": 124,
      "message": "โลชั่นที่ 2 คราวนี้ก็มีการพัฒนาเกิดมา"
    },
    {
      "message_id": 450,
      "agent_id": 2,
      "delay": 2.03,
      "speech_duration": 2.02,
      "transcribe_duration": 2.03,
      "wpm": 208,
      "message": "ไปอีกก็จะเป็นเวอร์ชั่นที่ 3"
    },
    {
      "message_id": 451,
      "agent_id": 2,
      "delay": 2.687,
      "speech_duration": 2.724,
      "transcribe_duration": 2.687,
      "wpm": 99,
      "message": "โดยมีชื่อที่เรียก"
    },
    {
      "message_id": 452,
      "agent_id": 2,
      "delay": 0.89,
      "speech_duration": 0.932,
      "transcribe_duration": 0.89,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 453,
      "agent_id": 2,
      "delay": 5.743,
      "speech_duration": 5.732,
      "transcribe_duration": 5.743,
      "wpm": 165,
      "message": "เต็มก็คือ information Technology infrastructure Library แล้วก็"
    },
    {
      "message_id": 454,
      "agent_id": 2,
      "delay": 0.961,
      "speech_duration": 0.996,
      "transcribe_duration": 0.961,
      "wpm": 105,
      "message": "ชั้น 3"
    },
    {
      "message_id": 455,
      "agent_id": 2,
      "delay": 0.576,
      "speech_duration": 0.612,
      "transcribe_duration": 0.576,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 456,
      "agent_id": 2,
      "delay": 2.13,
      "speech_duration": 2.148,
      "transcribe_duration": 2.13,
      "wpm": 91,
      "message": "ซึ่งถูกกำหนด"
    },
    {
      "message_id": 457,
      "agent_id": 2,
      "delay": 5.593,
      "speech_duration": 5.604,
      "transcribe_duration": 5.593,
      "wpm": 139,
      "message": "รักนะคะออกเป็น 5 มาตรฐานในตัวกรอบแนวคิดในแนวปฏิบัติ"
    },
    {
      "message_id": 458,
      "agent_id": 2,
      "delay": 0.689,
      "speech_duration": 0.74,
      "transcribe_duration": 0.689,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 459,
      "agent_id": 2,
      "delay": 4.009,
      "speech_duration": 4.004,
      "transcribe_duration": 4.009,
      "wpm": 172,
      "message": "เอาตัวมาตรฐานไอติมเนี่ยไปประยุกต์ใช้เกี่ยวกับ"
    },
    {
      "message_id": 460,
      "agent_id": 2,
      "delay": 2.444,
      "speech_duration": 2.468,
      "transcribe_duration": 2.444,
      "wpm": 128,
      "message": "ระบบสารสนเทศว่ามีการ"
    },
    {
      "message_id": 461,
      "agent_id": 2,
      "delay": 3.301,
      "speech_duration": 3.3,
      "transcribe_duration": 3.301,
      "wpm": 168,
      "message": "กระทำหรือว่าทำตามขั้นตอนนะคะที่ตกรอบ"
    },
    {
      "message_id": 462,
      "agent_id": 2,
      "delay": 2.495,
      "speech_duration": 2.532,
      "transcribe_duration": 2.495,
      "wpm": 172,
      "message": "เอาไว้ตัวนี้ก็จะสามารถช่วยลด"
    },
    {
      "message_id": 463,
      "agent_id": 2,
      "delay": 4.223,
      "speech_duration": 4.26,
      "transcribe_duration": 4.223,
      "wpm": 67,
      "message": "ปัญหาต่างๆหรือช่วย"
    },
    {
      "message_id": 464,
      "agent_id": 2,
      "delay": 0.25,
      "speech_duration": 0.228,
      "transcribe_duration": 0.25,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 465,
      "agent_id": 2,
      "delay": 5.806,
      "speech_duration": 5.604,
      "transcribe_duration": 5.806,
      "wpm": 206,
      "message": "ทำให้ทรัพยากรที่ใช้ในส่วนที่ 1 สารสนเทศเนี่ยใช้อย่างประหยัดแล้วก็คุ้มค่าแล้ว"
    },
    {
      "message_id": 466,
      "agent_id": 2,
      "delay": 1.462,
      "speech_duration": 1.508,
      "transcribe_duration": 1.462,
      "wpm": 179,
      "message": "ประโยชน์มากที่สุด"
    },
    {
      "message_id": 467,
      "agent_id": 2,
      "delay": 5.007,
      "speech_duration": 5.028,
      "transcribe_duration": 5.007,
      "wpm": 75,
      "message": "วิวัฒนาการหน่วยงานไหนที่"
    },
    {
      "message_id": 468,
      "agent_id": 2,
      "delay": 3.066,
      "speech_duration": 3.044,
      "transcribe_duration": 3.066,
      "wpm": 207,
      "message": "ทำการเผยแพร่แล้วก็มีการพัฒนาไปเรื่อยๆนะคะ"
    },
    {
      "message_id": 469,
      "agent_id": 2,
      "delay": 0.662,
      "speech_duration": 0.42,
      "transcribe_duration": 0.662,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 470,
      "agent_id": 2,
      "delay": 0.271,
      "speech_duration": 0.228,
      "transcribe_duration": 0.271,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 471,
      "agent_id": 2,
      "delay": 0.28,
      "speech_duration": 0.228,
      "transcribe_duration": 0.28,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 472,
      "agent_id": 2,
      "delay": 3.84,
      "speech_duration": 3.876,
      "transcribe_duration": 3.84,
      "wpm": 128,
      "message": "เดี๋ยวเราจะมาดูข้อแตกต่างระหว่าง"
    },
    {
      "message_id": 473,
      "agent_id": 2,
      "delay": 0.225,
      "speech_duration": 0.228,
      "transcribe_duration": 0.225,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 474,
      "agent_id": 2,
      "delay": 0.276,
      "speech_duration": 0.228,
      "transcribe_duration": 0.276,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 475,
      "agent_id": 2,
      "delay": 4.448,
      "speech_duration": 4.452,
      "transcribe_duration": 4.448,
      "wpm": 121,
      "message": "เวอร์ชั่น 2 กับเวอร์ชั่น 3 ว่าเขามี"
    },
    {
      "message_id": 476,
      "agent_id": 2,
      "delay": 0.755,
      "speech_duration": 0.804,
      "transcribe_duration": 0.755,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 477,
      "agent_id": 2,
      "delay": 0.228,
      "speech_duration": 0.228,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 478,
      "agent_id": 2,
      "delay": 4.636,
      "speech_duration": 4.644,
      "transcribe_duration": 4.636,
      "wpm": 171,
      "message": "ปรับเปลี่ยนหรือว่าพัฒนาอะไรมากยิ่งขึ้นนะคะก็เริ่มจาก"
    },
    {
      "message_id": 479,
      "agent_id": 2,
      "delay": 1.028,
      "speech_duration": 1.06,
      "transcribe_duration": 1.028,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 480,
      "agent_id": 2,
      "delay": 3.9,
      "speech_duration": 3.876,
      "transcribe_duration": 3.9,
      "wpm": 128,
      "message": "กลับนะคะตัวโครงสร้างน่ะค่ะแล้วก็"
    },
    {
      "message_id": 481,
      "agent_id": 2,
      "delay": 0.702,
      "speech_duration": 0.74,
      "transcribe_duration": 0.702,
      "wpm": 122,
      "message": "เหม็น"
    },
    {
      "message_id": 482,
      "agent_id": 2,
      "delay": 2.304,
      "speech_duration": 2.34,
      "transcribe_duration": 2.304,
      "wpm": 147,
      "message": "เกี่ยวกับกระบวนการนะคะ"
    },
    {
      "message_id": 483,
      "agent_id": 2,
      "delay": 1.985,
      "speech_duration": 2.02,
      "transcribe_duration": 1.985,
      "wpm": 82,
      "message": "แต่งให้ตัว"
    },
    {
      "message_id": 484,
      "agent_id": 2,
      "delay": 2.182,
      "speech_duration": 2.148,
      "transcribe_duration": 2.182,
      "wpm": 154,
      "message": "เทคนิคสารสนเทศเท่ากับ"
    },
    {
      "message_id": 485,
      "agent_id": 2,
      "delay": 1.19,
      "speech_duration": 1.252,
      "transcribe_duration": 1.19,
      "wpm": 84,
      "message": "ธุรกิจ"
    },
    {
      "message_id": 486,
      "agent_id": 2,
      "delay": 0.38,
      "speech_duration": 0.228,
      "transcribe_duration": 0.38,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 487,
      "agent_id": 2,
      "delay": 5.47,
      "speech_duration": 5.412,
      "transcribe_duration": 5.47,
      "wpm": 144,
      "message": "ว่าแต่ละบริษัทหน่วยงานองค์กรในกรณีระบบสารสนเทศเนี่ย"
    },
    {
      "message_id": 488,
      "agent_id": 2,
      "delay": 1.613,
      "speech_duration": 1.636,
      "transcribe_duration": 1.613,
      "wpm": 83,
      "message": "ที่ที่จะ"
    },
    {
      "message_id": 489,
      "agent_id": 2,
      "delay": 2.095,
      "speech_duration": 2.148,
      "transcribe_duration": 2.095,
      "wpm": 140,
      "message": "ต่างกันไม่ว่าจะเป็น"
    },
    {
      "message_id": 490,
      "agent_id": 2,
      "delay": 2.884,
      "speech_duration": 2.916,
      "transcribe_duration": 2.884,
      "wpm": 149,
      "message": "การใช้งานเกี่ยวกับบริษัทหรือ"
    },
    {
      "message_id": 491,
      "agent_id": 2,
      "delay": 0.272,
      "speech_duration": 0.228,
      "transcribe_duration": 0.272,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 492,
      "agent_id": 2,
      "delay": 2.853,
      "speech_duration": 2.852,
      "transcribe_duration": 2.853,
      "wpm": 163,
      "message": "จำนวนบุคลากรหรือโครงสร้างต่างๆ"
    },
    {
      "message_id": 493,
      "agent_id": 2,
      "delay": 3.525,
      "speech_duration": 3.556,
      "transcribe_duration": 3.525,
      "wpm": 105,
      "message": "ค่อนข้างแตกต่างกันรวมถึง"
    },
    {
      "message_id": 494,
      "agent_id": 2,
      "delay": 3.396,
      "speech_duration": 3.428,
      "transcribe_duration": 3.396,
      "wpm": 109,
      "message": "อุปกรณ์ที่ใช้นั่นเองนะคะ"
    },
    {
      "message_id": 495,
      "agent_id": 2,
      "delay": 2.116,
      "speech_duration": 2.148,
      "transcribe_duration": 2.116,
      "wpm": 154,
      "message": "งั้นก็สามารถที่จะปรับ"
    },
    {
      "message_id": 496,
      "agent_id": 2,
      "delay": 2.771,
      "speech_duration": 2.788,
      "transcribe_duration": 2.771,
      "wpm": 145,
      "message": "ก็สามารถนำไปประยุกต์ได้กับ"
    },
    {
      "message_id": 497,
      "agent_id": 2,
      "delay": 1.22,
      "speech_duration": 1.252,
      "transcribe_duration": 1.22,
      "wpm": 204,
      "message": "พรุ่งนี้งานไม่มี"
    },
    {
      "message_id": 498,
      "agent_id": 2,
      "delay": 5.802,
      "speech_duration": 5.796,
      "transcribe_duration": 5.802,
      "wpm": 173,
      "message": "ไปช่วยนะคะการบริหารจัดการเกี่ยวกับกระบวนการการให้บริการของหน่วยงาน"
    },
    {
      "message_id": 499,
      "agent_id": 2,
      "delay": 2.806,
      "speech_duration": 2.852,
      "transcribe_duration": 2.806,
      "wpm": 137,
      "message": "ให้บริการด้านสารสนเทศนะคะ"
    },
    {
      "message_id": 500,
      "agent_id": 2,
      "delay": 0.237,
      "speech_duration": 0.228,
      "transcribe_duration": 0.237,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 501,
      "agent_id": 2,
      "delay": 5.46,
      "speech_duration": 5.476,
      "transcribe_duration": 5.46,
      "wpm": 184,
      "message": "ให้กับหน่วยธุรกิจหรือมีการให้บริการนะคะเชิงปฏิบัติให้มีประสิทธิภาพ"
    },
    {
      "message_id": 502,
      "agent_id": 2,
      "delay": 5.637,
      "speech_duration": 5.668,
      "transcribe_duration": 5.637,
      "wpm": 109,
      "message": "ยิงปืนโดยเราจะเน้นที่การทำงานเชิงปฏิบัติ"
    },
    {
      "message_id": 503,
      "agent_id": 2,
      "delay": 0.912,
      "speech_duration": 0.932,
      "transcribe_duration": 0.912,
      "wpm": 193,
      "message": "ให้ดีที่สุด"
    },
    {
      "message_id": 504,
      "agent_id": 2,
      "delay": 0.618,
      "speech_duration": 0.676,
      "transcribe_duration": 0.618,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 505,
      "agent_id": 2,
      "delay": 1.545,
      "speech_duration": 1.572,
      "transcribe_duration": 1.545,
      "wpm": 86,
      "message": "บารมีกัน"
    },
    {
      "message_id": 506,
      "agent_id": 2,
      "delay": 0.888,
      "speech_duration": 0.932,
      "transcribe_duration": 0.888,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 507,
      "agent_id": 2,
      "delay": 2.618,
      "speech_duration": 2.66,
      "transcribe_duration": 2.618,
      "wpm": 158,
      "message": "ปฏิบัติตามแนวทางนี้แล้วเกิด"
    },
    {
      "message_id": 508,
      "agent_id": 2,
      "delay": 1.023,
      "speech_duration": 1.06,
      "transcribe_duration": 1.023,
      "wpm": 184,
      "message": "ประโยชน์อะไร"
    },
    {
      "message_id": 509,
      "agent_id": 2,
      "delay": 3.326,
      "speech_duration": 3.364,
      "transcribe_duration": 3.326,
      "wpm": 169,
      "message": "ขึ้นมาตามเป็นผลลัพธ์ของเรานั่นเองนะคะ"
    },
    {
      "message_id": 510,
      "agent_id": 2,
      "delay": 4.728,
      "speech_duration": 4.644,
      "transcribe_duration": 4.728,
      "wpm": 200,
      "message": "ไหนจะเป็นรูปแบบของข้อแตกต่างระหว่างเวอร์ชั่น 2 กับเวอร์ชั่น 3"
    },
    {
      "message_id": 511,
      "agent_id": 2,
      "delay": 0.289,
      "speech_duration": 0.228,
      "transcribe_duration": 0.289,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 512,
      "agent_id": 2,
      "delay": 0.367,
      "speech_duration": 0.42,
      "transcribe_duration": 0.367,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 513,
      "agent_id": 2,
      "delay": 0.374,
      "speech_duration": 0.42,
      "transcribe_duration": 0.374,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 514,
      "agent_id": 2,
      "delay": 3.73,
      "speech_duration": 3.748,
      "transcribe_duration": 3.73,
      "wpm": 132,
      "message": "ผัดมาม่าเดี๋ยวเราจะมาดูโครงสร้าง"
    },
    {
      "message_id": 515,
      "agent_id": 2,
      "delay": 1.579,
      "speech_duration": 1.636,
      "transcribe_duration": 1.579,
      "wpm": 64,
      "message": "ของตัว"
    },
    {
      "message_id": 516,
      "agent_id": 2,
      "delay": 3.804,
      "speech_duration": 3.812,
      "transcribe_duration": 3.804,
      "wpm": 138,
      "message": "มาตรฐาน IQ ของเรานะคะในเวอร์ชั่น 3"
    },
    {
      "message_id": 517,
      "agent_id": 2,
      "delay": 0.629,
      "speech_duration": 0.676,
      "transcribe_duration": 0.629,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 518,
      "agent_id": 2,
      "delay": 0.405,
      "speech_duration": 0.356,
      "transcribe_duration": 0.405,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 519,
      "agent_id": 2,
      "delay": 3.473,
      "speech_duration": 3.492,
      "transcribe_duration": 3.473,
      "wpm": 129,
      "message": "ตัวนี้ก็จะอยู่ภายใต้กระบวนการ"
    },
    {
      "message_id": 520,
      "agent_id": 2,
      "delay": 3.234,
      "speech_duration": 3.236,
      "transcribe_duration": 3.234,
      "wpm": 148,
      "message": "ไอทีเซอร์วิสเมเนจเมนท์นะคะก็คือ"
    },
    {
      "message_id": 521,
      "agent_id": 2,
      "delay": 3.194,
      "speech_duration": 3.236,
      "transcribe_duration": 3.194,
      "wpm": 125,
      "message": "การให้บริการที่มีความสะดวก"
    },
    {
      "message_id": 522,
      "agent_id": 2,
      "delay": 0.714,
      "speech_duration": 0.74,
      "transcribe_duration": 0.714,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 523,
      "agent_id": 2,
      "delay": 1.082,
      "speech_duration": 1.124,
      "transcribe_duration": 1.082,
      "wpm": 80,
      "message": "และก็"
    },
    {
      "message_id": 524,
      "agent_id": 2,
      "delay": 2.163,
      "speech_duration": 2.212,
      "transcribe_duration": 2.163,
      "wpm": 75,
      "message": "การใช้นะคะ"
    },
    {
      "message_id": 525,
      "agent_id": 2,
      "delay": 1.908,
      "speech_duration": 1.956,
      "transcribe_duration": 1.908,
      "wpm": 138,
      "message": "ต้นทุนอย่างชัดเจน"
    },
    {
      "message_id": 526,
      "agent_id": 2,
      "delay": 2.429,
      "speech_duration": 2.468,
      "transcribe_duration": 2.429,
      "wpm": 36,
      "message": "เรามี"
    },
    {
      "message_id": 527,
      "agent_id": 2,
      "delay": 0.879,
      "speech_duration": 0.932,
      "transcribe_duration": 0.879,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 528,
      "agent_id": 2,
      "delay": 3.657,
      "speech_duration": 3.684,
      "transcribe_duration": 3.657,
      "wpm": 175,
      "message": "อุปกรณ์สารสนเทศมีบุคลากรมีทรัพยากรเท่าไหร่"
    },
    {
      "message_id": 529,
      "agent_id": 2,
      "delay": 2.312,
      "speech_duration": 2.34,
      "transcribe_duration": 2.312,
      "wpm": 186,
      "message": "ขายไปเท่าไหร่แล้วเกิดผลลัพธ์"
    },
    {
      "message_id": 530,
      "agent_id": 2,
      "delay": 5.137,
      "speech_duration": 5.092,
      "transcribe_duration": 5.137,
      "wpm": 194,
      "message": "กลับมาเป็นเท่าไหร่ก็คือสามารถที่จะกำหนดและก็วัดได้อย่างชัดเจนนะคะ"
    },
    {
      "message_id": 531,
      "agent_id": 2,
      "delay": 0.415,
      "speech_duration": 0.356,
      "transcribe_duration": 0.415,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 532,
      "agent_id": 2,
      "delay": 4.288,
      "speech_duration": 4.324,
      "transcribe_duration": 4.288,
      "wpm": 163,
      "message": "พูดถึงความสำเร็จนะคะรวมไปถึงการให้บริการแล้วก็"
    },
    {
      "message_id": 533,
      "agent_id": 2,
      "delay": 1.599,
      "speech_duration": 1.636,
      "transcribe_duration": 1.599,
      "wpm": 174,
      "message": "มาตรฐานการปรับปรุง"
    },
    {
      "message_id": 534,
      "agent_id": 2,
      "delay": 0.627,
      "speech_duration": 0.676,
      "transcribe_duration": 0.627,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 535,
      "agent_id": 2,
      "delay": 3.25,
      "speech_duration": 3.3,
      "transcribe_duration": 3.25,
      "wpm": 195,
      "message": "โดยเราสามารถกำหนดเป้าหมายได้เลยว่าสามารถนำ"
    },
    {
      "message_id": 536,
      "agent_id": 2,
      "delay": 1.399,
      "speech_duration": 1.444,
      "transcribe_duration": 1.399,
      "wpm": 145,
      "message": "มาตรฐานตัวนี้"
    },
    {
      "message_id": 537,
      "agent_id": 2,
      "delay": 0.276,
      "speech_duration": 0.292,
      "transcribe_duration": 0.276,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 538,
      "agent_id": 2,
      "delay": 1.032,
      "speech_duration": 1.06,
      "transcribe_duration": 1.032,
      "wpm": 142,
      "message": "ไฟฉายกลับ"
    },
    {
      "message_id": 539,
      "agent_id": 2,
      "delay": 2.162,
      "speech_duration": 2.212,
      "transcribe_duration": 2.162,
      "wpm": 170,
      "message": "หน่วยงานองค์กรของเรานะคะ"
    },
    {
      "message_id": 540,
      "agent_id": 2,
      "delay": 2.166,
      "speech_duration": 2.212,
      "transcribe_duration": 2.166,
      "wpm": 136,
      "message": "โดยจะแบ่งเป็นหัวข้อ"
    },
    {
      "message_id": 541,
      "agent_id": 2,
      "delay": 2.118,
      "speech_duration": 2.148,
      "transcribe_duration": 2.118,
      "wpm": 189,
      "message": "หลักดังต่อไปนี้นั่นเองนะคะ"
    },
    {
      "message_id": 542,
      "agent_id": 2,
      "delay": 0.248,
      "speech_duration": 0.228,
      "transcribe_duration": 0.248,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 543,
      "agent_id": 2,
      "delay": 1.782,
      "speech_duration": 1.828,
      "transcribe_duration": 1.782,
      "wpm": 115,
      "message": "แลกของเรานะคะ"
    },
    {
      "message_id": 544,
      "agent_id": 2,
      "delay": 3.588,
      "speech_duration": 3.556,
      "transcribe_duration": 3.588,
      "wpm": 105,
      "message": "แล้วพูดถึง service Party"
    },
    {
      "message_id": 545,
      "agent_id": 2,
      "delay": 0.742,
      "speech_duration": 0.804,
      "transcribe_duration": 0.742,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 546,
      "agent_id": 2,
      "delay": 2.531,
      "speech_duration": 2.532,
      "transcribe_duration": 2.531,
      "wpm": 154,
      "message": "คุยไงคือเป็นการวางกลยุทธ์"
    },
    {
      "message_id": 547,
      "agent_id": 2,
      "delay": 0.62,
      "speech_duration": 0.676,
      "transcribe_duration": 0.62,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 548,
      "agent_id": 2,
      "delay": 0.727,
      "speech_duration": 0.74,
      "transcribe_duration": 0.727,
      "wpm": 162,
      "message": "ให้กลับ"
    },
    {
      "message_id": 549,
      "agent_id": 2,
      "delay": 0.943,
      "speech_duration": 0.996,
      "transcribe_duration": 0.943,
      "wpm": 136,
      "message": "หน่วยงาน"
    },
    {
      "message_id": 550,
      "agent_id": 2,
      "delay": 3.325,
      "speech_duration": 3.364,
      "transcribe_duration": 3.325,
      "wpm": 125,
      "message": "ด้านเทคโนโลยีสารสนเทศของเรา"
    },
    {
      "message_id": 551,
      "agent_id": 2,
      "delay": 0.57,
      "speech_duration": 0.612,
      "transcribe_duration": 0.57,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 552,
      "agent_id": 2,
      "delay": 1.256,
      "speech_duration": 1.316,
      "transcribe_duration": 1.256,
      "wpm": 46,
      "message": "โดย"
    },
    {
      "message_id": 553,
      "agent_id": 2,
      "delay": 0.273,
      "speech_duration": 0.292,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 554,
      "agent_id": 2,
      "delay": 2.082,
      "speech_duration": 2.084,
      "transcribe_duration": 2.082,
      "wpm": 130,
      "message": "เห็นหลักนะคะไปที่"
    },
    {
      "message_id": 555,
      "agent_id": 2,
      "delay": 0.71,
      "speech_duration": 0.74,
      "transcribe_duration": 0.71,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 556,
      "agent_id": 2,
      "delay": 0.212,
      "speech_duration": 0.228,
      "transcribe_duration": 0.212,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 557,
      "agent_id": 2,
      "delay": 2.608,
      "speech_duration": 2.596,
      "transcribe_duration": 2.608,
      "wpm": 208,
      "message": "service management หรือว่าการจัดการ"
    },
    {
      "message_id": 558,
      "agent_id": 2,
      "delay": 2.173,
      "speech_duration": 2.212,
      "transcribe_duration": 2.173,
      "wpm": 156,
      "message": "ด้านการให้บริการของเรา"
    },
    {
      "message_id": 559,
      "agent_id": 2,
      "delay": 0.268,
      "speech_duration": 0.228,
      "transcribe_duration": 0.268,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 560,
      "agent_id": 2,
      "delay": 0.821,
      "speech_duration": 0.868,
      "transcribe_duration": 0.821,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 561,
      "agent_id": 2,
      "delay": 1.774,
      "speech_duration": 1.828,
      "transcribe_duration": 1.774,
      "wpm": 139,
      "message": "นโยบายทางปฏิบัติ"
    },
    {
      "message_id": 562,
      "agent_id": 2,
      "delay": 1.216,
      "speech_duration": 1.252,
      "transcribe_duration": 1.216,
      "wpm": 120,
      "message": "กระบวนการ"
    },
    {
      "message_id": 563,
      "agent_id": 2,
      "delay": 0.215,
      "speech_duration": 0.228,
      "transcribe_duration": 0.215,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 564,
      "agent_id": 2,
      "delay": 0.441,
      "speech_duration": 0.484,
      "transcribe_duration": 0.441,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 565,
      "agent_id": 2,
      "delay": 1.318,
      "speech_duration": 1.38,
      "transcribe_duration": 1.318,
      "wpm": 141,
      "message": "การให้บริการ"
    },
    {
      "message_id": 566,
      "agent_id": 2,
      "delay": 5.437,
      "speech_duration": 5.476,
      "transcribe_duration": 5.437,
      "wpm": 153,
      "message": "ให้บริการอย่างไรให้เกิดประสิทธิภาพให้บริการยังไงให้เกิด"
    },
    {
      "message_id": 567,
      "agent_id": 2,
      "delay": 5.123,
      "speech_duration": 5.156,
      "transcribe_duration": 5.123,
      "wpm": 169,
      "message": "ผลตอบรับที่ดีจากลูกค้าแล้วก็การให้บริการอย่างไรให้ครบวงจร"
    },
    {
      "message_id": 568,
      "agent_id": 2,
      "delay": 1.803,
      "speech_duration": 1.828,
      "transcribe_duration": 1.803,
      "wpm": 57,
      "message": "ตามที่"
    },
    {
      "message_id": 569,
      "agent_id": 2,
      "delay": 1.593,
      "speech_duration": 1.636,
      "transcribe_duration": 1.593,
      "wpm": 128,
      "message": "แผนหรือว่าตัว"
    },
    {
      "message_id": 570,
      "agent_id": 2,
      "delay": 2.128,
      "speech_duration": 2.148,
      "transcribe_duration": 2.128,
      "wpm": 154,
      "message": "เราได้กำหนดไว้ตั้งเอง"
    },
    {
      "message_id": 571,
      "agent_id": 2,
      "delay": 0.565,
      "speech_duration": 0.612,
      "transcribe_duration": 0.565,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 572,
      "agent_id": 2,
      "delay": 0.431,
      "speech_duration": 0.484,
      "transcribe_duration": 0.431,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 573,
      "agent_id": 2,
      "delay": 0.754,
      "speech_duration": 0.804,
      "transcribe_duration": 0.754,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 574,
      "agent_id": 2,
      "delay": 0.487,
      "speech_duration": 0.484,
      "transcribe_duration": 0.487,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 575,
      "agent_id": 2,
      "delay": 1.098,
      "speech_duration": 1.124,
      "transcribe_duration": 1.098,
      "wpm": 80,
      "message": "จัดมา"
    },
    {
      "message_id": 576,
      "agent_id": 2,
      "delay": 0.285,
      "speech_duration": 0.228,
      "transcribe_duration": 0.285,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 577,
      "agent_id": 2,
      "delay": 0.261,
      "speech_duration": 0.228,
      "transcribe_duration": 0.261,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 578,
      "agent_id": 2,
      "delay": 1.772,
      "speech_duration": 1.828,
      "transcribe_duration": 1.772,
      "wpm": 131,
      "message": "จะเป็นรูปแบบของ"
    },
    {
      "message_id": 579,
      "agent_id": 2,
      "delay": 1.349,
      "speech_duration": 1.38,
      "transcribe_duration": 1.349,
      "wpm": 163,
      "message": "service Design"
    },
    {
      "message_id": 580,
      "agent_id": 2,
      "delay": 5.312,
      "speech_duration": 5.284,
      "transcribe_duration": 5.312,
      "wpm": 136,
      "message": "ตัวนี้ก็จะเป็นรูปแบบของกิจกรรมนะคะกระบวนการนะคะ"
    },
    {
      "message_id": 581,
      "agent_id": 2,
      "delay": 2.424,
      "speech_duration": 2.468,
      "transcribe_duration": 2.424,
      "wpm": 109,
      "message": "ที่เราสามารถพัฒนา"
    },
    {
      "message_id": 582,
      "agent_id": 2,
      "delay": 0.893,
      "speech_duration": 0.932,
      "transcribe_duration": 0.893,
      "wpm": 129,
      "message": "กลยุทธ์"
    },
    {
      "message_id": 583,
      "agent_id": 2,
      "delay": 2.817,
      "speech_duration": 2.852,
      "transcribe_duration": 2.817,
      "wpm": 137,
      "message": "การบริหารจัดการระบบบริการ"
    },
    {
      "message_id": 584,
      "agent_id": 2,
      "delay": 1.832,
      "speech_duration": 1.892,
      "transcribe_duration": 1.832,
      "wpm": 135,
      "message": "โดยมีหัวข้อหลักๆ"
    },
    {
      "message_id": 585,
      "agent_id": 2,
      "delay": 1.027,
      "speech_duration": 1.06,
      "transcribe_duration": 1.027,
      "wpm": 99,
      "message": "ดังนี้"
    },
    {
      "message_id": 586,
      "agent_id": 2,
      "delay": 0.7,
      "speech_duration": 0.74,
      "transcribe_duration": 0.7,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 587,
      "agent_id": 2,
      "delay": 1.845,
      "speech_duration": 1.892,
      "transcribe_duration": 1.845,
      "wpm": 103,
      "message": "เริ่มแรกนะคะ"
    },
    {
      "message_id": 588,
      "agent_id": 2,
      "delay": 5.788,
      "speech_duration": 5.796,
      "transcribe_duration": 5.788,
      "wpm": 153,
      "message": "Quality management ก็คือความพร้อมที่จะให้บริการเมื่อลูกค้า"
    },
    {
      "message_id": 589,
      "agent_id": 2,
      "delay": 3.82,
      "speech_duration": 3.876,
      "transcribe_duration": 3.82,
      "wpm": 166,
      "message": "ต้องการที่จะใช้บริการเราพร้อมให้บริการเสมอ"
    },
    {
      "message_id": 590,
      "agent_id": 2,
      "delay": 2.31,
      "speech_duration": 2.34,
      "transcribe_duration": 2.31,
      "wpm": 109,
      "message": "ไม่มีการติดปัญหา"
    },
    {
      "message_id": 591,
      "agent_id": 2,
      "delay": 1.339,
      "speech_duration": 1.38,
      "transcribe_duration": 1.339,
      "wpm": 152,
      "message": "นะคะไม่ติดขัด"
    },
    {
      "message_id": 592,
      "agent_id": 2,
      "delay": 2.625,
      "speech_duration": 2.66,
      "transcribe_duration": 2.625,
      "wpm": 220,
      "message": "ลูกค้าเรียกใช้ตอนไหนก็ให้บริการได้เสมอ"
    },
    {
      "message_id": 593,
      "agent_id": 2,
      "delay": 0.273,
      "speech_duration": 0.228,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 594,
      "agent_id": 2,
      "delay": 1.138,
      "speech_duration": 1.188,
      "transcribe_duration": 1.138,
      "wpm": 114,
      "message": "อันที่ 2"
    },
    {
      "message_id": 595,
      "agent_id": 2,
      "delay": 2.106,
      "speech_duration": 2.148,
      "transcribe_duration": 2.106,
      "wpm": 175,
      "message": "capacity management นะคะ"
    },
    {
      "message_id": 596,
      "agent_id": 2,
      "delay": 0.239,
      "speech_duration": 0.292,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 597,
      "agent_id": 2,
      "delay": 1.023,
      "speech_duration": 1.06,
      "transcribe_duration": 1.023,
      "wpm": 127,
      "message": "การเพิ่ม"
    },
    {
      "message_id": 598,
      "agent_id": 2,
      "delay": 3.23,
      "speech_duration": 3.236,
      "transcribe_duration": 3.23,
      "wpm": 199,
      "message": "การให้บริการอย่างรวดเร็วและก็มีประสิทธิภาพ"
    },
    {
      "message_id": 599,
      "agent_id": 2,
      "delay": 4.615,
      "speech_duration": 4.644,
      "transcribe_duration": 4.615,
      "wpm": 142,
      "message": "พร้อมให้บริการบริการตามช่วงระยะเวลาที่กำหนด"
    },
    {
      "message_id": 600,
      "agent_id": 2,
      "delay": 0.212,
      "speech_duration": 0.228,
      "transcribe_duration": 0.212,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 601,
      "agent_id": 2,
      "delay": 4.598,
      "speech_duration": 4.58,
      "transcribe_duration": 4.598,
      "wpm": 164,
      "message": "ไม่ต้องใช้เวลาเยอะเราก็บริการแล้วแก้ปัญหาได้ทันที"
    },
    {
      "message_id": 602,
      "agent_id": 2,
      "delay": 1.707,
      "speech_duration": 1.764,
      "transcribe_duration": 1.707,
      "wpm": 162,
      "message": "ไม่ใช่ว่าทำงานเร็ว"
    },
    {
      "message_id": 603,
      "agent_id": 2,
      "delay": 1.415,
      "speech_duration": 1.444,
      "transcribe_duration": 1.415,
      "wpm": 156,
      "message": "แต่คนรับไม่ได้"
    },
    {
      "message_id": 604,
      "agent_id": 2,
      "delay": 3.492,
      "speech_duration": 3.492,
      "transcribe_duration": 3.492,
      "wpm": 206,
      "message": "ก็คือทำงานได้รวดเร็วเราก็เกิดประสิทธิภาพนั้นเอง"
    },
    {
      "message_id": 605,
      "agent_id": 2,
      "delay": 0.578,
      "speech_duration": 0.612,
      "transcribe_duration": 0.578,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 606,
      "agent_id": 2,
      "delay": 1.597,
      "speech_duration": 1.636,
      "transcribe_duration": 1.597,
      "wpm": 83,
      "message": "ผัดมาม่า"
    },
    {
      "message_id": 607,
      "agent_id": 2,
      "delay": 4.179,
      "speech_duration": 4.132,
      "transcribe_duration": 4.179,
      "wpm": 174,
      "message": "ที่ 3 นะคะก็จะเป็นคนจู้จี้นะคะ management ก็คือ"
    },
    {
      "message_id": 608,
      "agent_id": 2,
      "delay": 2.424,
      "speech_duration": 2.468,
      "transcribe_duration": 2.424,
      "wpm": 237,
      "message": "ความสามารถในการให้บริการอย่างต่อเนื่อง"
    },
    {
      "message_id": 609,
      "agent_id": 2,
      "delay": 2.036,
      "speech_duration": 2.084,
      "transcribe_duration": 2.036,
      "wpm": 86,
      "message": "เนื่องจากมี"
    },
    {
      "message_id": 610,
      "agent_id": 2,
      "delay": 5.633,
      "speech_duration": 5.604,
      "transcribe_duration": 5.633,
      "wpm": 182,
      "message": "ความต้องการของลูกค้าคนที่ 1 เราก็ให้บริการเรียบร้อยแล้วก็จะมีลูกค้า"
    },
    {
      "message_id": 611,
      "agent_id": 2,
      "delay": 4.479,
      "speech_duration": 4.516,
      "transcribe_duration": 4.479,
      "wpm": 249,
      "message": "ต้องการของลูกค้าที่ 2 ที่ 3 ที่ 4 แล้วก็สามารถที่จะให้บริการอย่างต่อเนื่อง"
    },
    {
      "message_id": 612,
      "agent_id": 2,
      "delay": 0.278,
      "speech_duration": 0.228,
      "transcribe_duration": 0.278,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 613,
      "agent_id": 2,
      "delay": 3.571,
      "speech_duration": 3.492,
      "transcribe_duration": 3.571,
      "wpm": 228,
      "message": "อย่างรวดเร็วแล้วก็มีประสิทธิภาพไม่เกิดความผิดพลาดเอง"
    },
    {
      "message_id": 614,
      "agent_id": 2,
      "delay": 0.488,
      "speech_duration": 0.548,
      "transcribe_duration": 0.488,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 615,
      "agent_id": 2,
      "delay": 0.766,
      "speech_duration": 0.804,
      "transcribe_duration": 0.766,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 616,
      "agent_id": 2,
      "delay": 1.075,
      "speech_duration": 1.124,
      "transcribe_duration": 1.075,
      "wpm": 80,
      "message": "เราก็"
    },
    {
      "message_id": 617,
      "agent_id": 2,
      "delay": 3.213,
      "speech_duration": 3.236,
      "transcribe_duration": 3.213,
      "wpm": 167,
      "message": "sustainable management นะคะก็จะเป็น"
    },
    {
      "message_id": 618,
      "agent_id": 2,
      "delay": 0.64,
      "speech_duration": 0.676,
      "transcribe_duration": 0.64,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 619,
      "agent_id": 2,
      "delay": 0.225,
      "speech_duration": 0.228,
      "transcribe_duration": 0.225,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 620,
      "agent_id": 2,
      "delay": 1.719,
      "speech_duration": 1.764,
      "transcribe_duration": 1.719,
      "wpm": 136,
      "message": "ให้บริการแล้วก็"
    },
    {
      "message_id": 621,
      "agent_id": 2,
      "delay": 1.076,
      "speech_duration": 1.124,
      "transcribe_duration": 1.076,
      "wpm": 80,
      "message": "รักษา"
    },
    {
      "message_id": 622,
      "agent_id": 2,
      "delay": 1.591,
      "speech_duration": 1.572,
      "transcribe_duration": 1.591,
      "wpm": 172,
      "message": "ความปลอดภัยด้วยนะ"
    },
    {
      "message_id": 623,
      "agent_id": 2,
      "delay": 0.626,
      "speech_duration": 0.676,
      "transcribe_duration": 0.626,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 624,
      "agent_id": 2,
      "delay": 6.17,
      "speech_duration": 6.116,
      "transcribe_duration": 6.17,
      "wpm": 145,
      "message": "ให้ไปการเบอร์แล้วนะคะไม่มีข้อมูลรั่วไหลหรือว่าไม่เกิดปัญหา"
    },
    {
      "message_id": 625,
      "agent_id": 2,
      "delay": 1.293,
      "speech_duration": 1.316,
      "transcribe_duration": 1.293,
      "wpm": 217,
      "message": "ตามหลักมาเกี่ยวกับ"
    },
    {
      "message_id": 626,
      "agent_id": 2,
      "delay": 3.908,
      "speech_duration": 3.876,
      "transcribe_duration": 3.908,
      "wpm": 163,
      "message": "ส่วนระบบกันเองก็จะเป็นการรักษาความปลอดภัย"
    },
    {
      "message_id": 627,
      "agent_id": 2,
      "delay": 0.27,
      "speech_duration": 0.228,
      "transcribe_duration": 0.27,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 628,
      "agent_id": 2,
      "delay": 0.277,
      "speech_duration": 0.228,
      "transcribe_duration": 0.277,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 629,
      "agent_id": 2,
      "delay": 2.494,
      "speech_duration": 2.532,
      "transcribe_duration": 2.494,
      "wpm": 160,
      "message": "ด้าน service Design ของเรา"
    },
    {
      "message_id": 630,
      "agent_id": 2,
      "delay": 0.494,
      "speech_duration": 0.548,
      "transcribe_duration": 0.494,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 631,
      "agent_id": 2,
      "delay": 0.317,
      "speech_duration": 0.356,
      "transcribe_duration": 0.317,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 632,
      "agent_id": 2,
      "delay": 1.306,
      "speech_duration": 1.38,
      "transcribe_duration": 1.306,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 633,
      "agent_id": 2,
      "delay": 2.448,
      "speech_duration": 2.468,
      "transcribe_duration": 2.448,
      "wpm": 79,
      "message": "สเปนเซอร์วิส"
    },
    {
      "message_id": 634,
      "agent_id": 2,
      "delay": 1.598,
      "speech_duration": 1.636,
      "transcribe_duration": 1.598,
      "wpm": 101,
      "message": "ทรานซิชั่น"
    },
    {
      "message_id": 635,
      "agent_id": 2,
      "delay": 0.671,
      "speech_duration": 0.74,
      "transcribe_duration": 0.671,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 636,
      "agent_id": 2,
      "delay": 2.446,
      "speech_duration": 2.468,
      "transcribe_duration": 2.446,
      "wpm": 109,
      "message": "ตัวนี้ก็จะเน้นการ"
    },
    {
      "message_id": 637,
      "agent_id": 2,
      "delay": 1.664,
      "speech_duration": 1.7,
      "transcribe_duration": 1.664,
      "wpm": 185,
      "message": "ให้บริการที่ดีที่สุด"
    },
    {
      "message_id": 638,
      "agent_id": 2,
      "delay": 0.687,
      "speech_duration": 0.74,
      "transcribe_duration": 0.687,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 639,
      "agent_id": 2,
      "delay": 1.206,
      "speech_duration": 1.252,
      "transcribe_duration": 1.206,
      "wpm": 84,
      "message": "สามารถ"
    },
    {
      "message_id": 640,
      "agent_id": 2,
      "delay": 1,
      "speech_duration": 1.06,
      "transcribe_duration": 1,
      "wpm": 99,
      "message": "ส่งมอบ"
    },
    {
      "message_id": 641,
      "agent_id": 2,
      "delay": 1.278,
      "speech_duration": 1.316,
      "transcribe_duration": 1.278,
      "wpm": 114,
      "message": "เพื่อนำไป"
    },
    {
      "message_id": 642,
      "agent_id": 2,
      "delay": 0.26,
      "speech_duration": 0.292,
      "transcribe_duration": 0.26,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 643,
      "agent_id": 2,
      "delay": 2.943,
      "speech_duration": 2.916,
      "transcribe_duration": 2.943,
      "wpm": 149,
      "message": "ใช้เน็ตระบบปฏิบัติงานนะคะการ"
    },
    {
      "message_id": 644,
      "agent_id": 2,
      "delay": 3.246,
      "speech_duration": 3.236,
      "transcribe_duration": 3.246,
      "wpm": 185,
      "message": "รับข้อมูลจากตัวเซอร์วิสสายก็คือเมื่อกี้"
    },
    {
      "message_id": 645,
      "agent_id": 2,
      "delay": 1.384,
      "speech_duration": 1.444,
      "transcribe_duration": 1.384,
      "wpm": 73,
      "message": "แล้วก็"
    },
    {
      "message_id": 646,
      "agent_id": 2,
      "delay": 1.588,
      "speech_duration": 1.636,
      "transcribe_duration": 1.588,
      "wpm": 101,
      "message": "ส่งมอบนะคะ"
    },
    {
      "message_id": 647,
      "agent_id": 2,
      "delay": 1.841,
      "speech_duration": 1.892,
      "transcribe_duration": 1.841,
      "wpm": 111,
      "message": "ดำเนินงานนะคะ"
    },
    {
      "message_id": 648,
      "agent_id": 2,
      "delay": 3.342,
      "speech_duration": 3.364,
      "transcribe_duration": 3.342,
      "wpm": 201,
      "message": "ทุกรายการเพื่อให้ปฏิบัติงานได้อย่างต่อเนื่อง"
    },
    {
      "message_id": 649,
      "agent_id": 2,
      "delay": 3.557,
      "speech_duration": 3.556,
      "transcribe_duration": 3.557,
      "wpm": 173,
      "message": "ก็จะมีกุญแจหลักของตัว Service ทรานซิชั่น"
    },
    {
      "message_id": 650,
      "agent_id": 2,
      "delay": 0.618,
      "speech_duration": 0.676,
      "transcribe_duration": 0.618,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 651,
      "agent_id": 2,
      "delay": 0.256,
      "speech_duration": 0.228,
      "transcribe_duration": 0.256,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 652,
      "agent_id": 2,
      "delay": 6.807,
      "speech_duration": 6.756,
      "transcribe_duration": 6.807,
      "wpm": 93,
      "message": "เริ่มจากนะคะนะคะก็คือการจัดการที่มีการประ"
    },
    {
      "message_id": 653,
      "agent_id": 2,
      "delay": 0.504,
      "speech_duration": 0.548,
      "transcribe_duration": 0.504,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 654,
      "agent_id": 2,
      "delay": 1.011,
      "speech_duration": 1.06,
      "transcribe_duration": 1.011,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 655,
      "agent_id": 2,
      "delay": 3.154,
      "speech_duration": 3.172,
      "transcribe_duration": 3.154,
      "wpm": 213,
      "message": "ปรับเปลี่ยนตรงไหนแล้วจะทำให้เกิดผลลัพธ์ที่ดี"
    },
    {
      "message_id": 656,
      "agent_id": 2,
      "delay": 4.401,
      "speech_duration": 4.388,
      "transcribe_duration": 4.401,
      "wpm": 161,
      "message": "อันนี้ 2 configuration management นะคะก็จะเป็น"
    },
    {
      "message_id": 657,
      "agent_id": 2,
      "delay": 0.751,
      "speech_duration": 0.804,
      "transcribe_duration": 0.751,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 658,
      "agent_id": 2,
      "delay": 0.754,
      "speech_duration": 0.804,
      "transcribe_duration": 0.754,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 659,
      "agent_id": 2,
      "delay": 0.394,
      "speech_duration": 0.228,
      "transcribe_duration": 0.394,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 660,
      "agent_id": 2,
      "delay": 0.234,
      "speech_duration": 0.292,
      "transcribe_duration": 0.234,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 661,
      "agent_id": 2,
      "delay": 3.248,
      "speech_duration": 3.3,
      "transcribe_duration": 3.248,
      "wpm": 95,
      "message": "จัดการควบคุมดูแลนะคะ"
    },
    {
      "message_id": 662,
      "agent_id": 2,
      "delay": 0.95,
      "speech_duration": 0.996,
      "transcribe_duration": 0.95,
      "wpm": 60,
      "message": "ของ"
    },
    {
      "message_id": 663,
      "agent_id": 2,
      "delay": 1.668,
      "speech_duration": 1.7,
      "transcribe_duration": 1.668,
      "wpm": 141,
      "message": "ตัวการให้บริการ"
    },
    {
      "message_id": 664,
      "agent_id": 2,
      "delay": 0.7,
      "speech_duration": 0.74,
      "transcribe_duration": 0.7,
      "wpm": 101,
      "message": "นะคะ"
    },
    {
      "message_id": 665,
      "agent_id": 2,
      "delay": 4.056,
      "speech_duration": 4.004,
      "transcribe_duration": 4.056,
      "wpm": 180,
      "message": "ที่ 3 ก็จะเป็น related management นะคะเขาจะเป็น"
    },
    {
      "message_id": 666,
      "agent_id": 2,
      "delay": 0.746,
      "speech_duration": 0.804,
      "transcribe_duration": 0.746,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 667,
      "agent_id": 2,
      "delay": 2.061,
      "speech_duration": 2.084,
      "transcribe_duration": 2.061,
      "wpm": 144,
      "message": "การสืบเนื่องหรือว่า"
    },
    {
      "message_id": 668,
      "agent_id": 2,
      "delay": 2.291,
      "speech_duration": 2.34,
      "transcribe_duration": 2.291,
      "wpm": 141,
      "message": "ความสอดคล้องกันของตัว"
    },
    {
      "message_id": 669,
      "agent_id": 2,
      "delay": 0.248,
      "speech_duration": 0.228,
      "transcribe_duration": 0.248,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 670,
      "agent_id": 2,
      "delay": 2.034,
      "speech_duration": 2.084,
      "transcribe_duration": 2.034,
      "wpm": 166,
      "message": "บริหารจัดการของตัวระบบ"
    },
    {
      "message_id": 671,
      "agent_id": 2,
      "delay": 1.142,
      "speech_duration": 1.188,
      "transcribe_duration": 1.142,
      "wpm": 114,
      "message": "งานต่างๆ"
    },
    {
      "message_id": 672,
      "agent_id": 2,
      "delay": 3.286,
      "speech_duration": 3.236,
      "transcribe_duration": 3.286,
      "wpm": 172,
      "message": "แล้วก็ตัวสุดท้ายนะคะก็จะเป็นเซอร์วิส"
    },
    {
      "message_id": 673,
      "agent_id": 2,
      "delay": 1.222,
      "speech_duration": 1.252,
      "transcribe_duration": 1.222,
      "wpm": 252,
      "message": "knowledge Management"
    },
    {
      "message_id": 674,
      "agent_id": 2,
      "delay": 1.519,
      "speech_duration": 1.572,
      "transcribe_duration": 1.519,
      "wpm": 86,
      "message": "ก็จะเป็น"
    },
    {
      "message_id": 675,
      "agent_id": 2,
      "delay": 4.118,
      "speech_duration": 4.132,
      "transcribe_duration": 4.118,
      "wpm": 163,
      "message": "การให้บริการเกี่ยวกับการจัดการความรู้นั้นเอง"
    },
    {
      "message_id": 676,
      "agent_id": 2,
      "delay": 0.245,
      "speech_duration": 0.228,
      "transcribe_duration": 0.245,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 677,
      "agent_id": 2,
      "delay": 6.061,
      "speech_duration": 6.052,
      "transcribe_duration": 6.061,
      "wpm": 178,
      "message": "เพื่อจะให้ตอบสนองกับความต้องการของลูกค้าว่าลูกค้าต้องการให้บริการตรงไหน"
    },
    {
      "message_id": 678,
      "agent_id": 2,
      "delay": 3.416,
      "speech_duration": 3.428,
      "transcribe_duration": 3.416,
      "wpm": 188,
      "message": "องค์ความรู้ตรงนี้ก็สามารถที่จะให้บริการได้"
    },
    {
      "message_id": 679,
      "agent_id": 2,
      "delay": 0.566,
      "speech_duration": 0.612,
      "transcribe_duration": 0.566,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 680,
      "agent_id": 2,
      "delay": 0.563,
      "speech_duration": 0.612,
      "transcribe_duration": 0.563,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 681,
      "agent_id": 2,
      "delay": 0.494,
      "speech_duration": 0.548,
      "transcribe_duration": 0.494,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 682,
      "agent_id": 2,
      "delay": 0.505,
      "speech_duration": 0.548,
      "transcribe_duration": 0.505,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 683,
      "agent_id": 2,
      "delay": 3.231,
      "speech_duration": 3.236,
      "transcribe_duration": 3.231,
      "wpm": 83,
      "message": "service operation"
    },
    {
      "message_id": 684,
      "agent_id": 2,
      "delay": 4.559,
      "speech_duration": 4.58,
      "transcribe_duration": 4.559,
      "wpm": 180,
      "message": "อันนี้ก็จะเป็นรูปแบบของงานปฏิบัติเพื่อให้บรรลุผลสำเร็จ"
    },
    {
      "message_id": 685,
      "agent_id": 2,
      "delay": 2.116,
      "speech_duration": 2.148,
      "transcribe_duration": 2.116,
      "wpm": 105,
      "message": "ในการดูแลรักษา"
    },
    {
      "message_id": 686,
      "agent_id": 2,
      "delay": 2.291,
      "speech_duration": 2.34,
      "transcribe_duration": 2.291,
      "wpm": 141,
      "message": "การทำงานหรือการบริการ"
    },
    {
      "message_id": 687,
      "agent_id": 2,
      "delay": 0.281,
      "speech_duration": 0.292,
      "transcribe_duration": 0.281,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 688,
      "agent_id": 2,
      "delay": 0.742,
      "speech_duration": 0.804,
      "transcribe_duration": 0.742,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 689,
      "agent_id": 2,
      "delay": 2.307,
      "speech_duration": 2.34,
      "transcribe_duration": 2.307,
      "wpm": 141,
      "message": "ตามข้อตกลงที่เราได้ทำ"
    },
    {
      "message_id": 690,
      "agent_id": 2,
      "delay": 1.08,
      "speech_duration": 1.124,
      "transcribe_duration": 1.08,
      "wpm": 160,
      "message": "สัญญากันไว้"
    },
    {
      "message_id": 691,
      "agent_id": 2,
      "delay": 1.471,
      "speech_duration": 1.508,
      "transcribe_duration": 1.471,
      "wpm": 159,
      "message": "หรือที่เรียกว่า"
    },
    {
      "message_id": 692,
      "agent_id": 2,
      "delay": 0.255,
      "speech_duration": 0.292,
      "transcribe_duration": 0.255,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 693,
      "agent_id": 2,
      "delay": 3.291,
      "speech_duration": 3.236,
      "transcribe_duration": 3.291,
      "wpm": 162,
      "message": "พันธะสัญญาบริการหรือว่า settlement"
    },
    {
      "message_id": 694,
      "agent_id": 2,
      "delay": 2.281,
      "speech_duration": 2.34,
      "transcribe_duration": 2.281,
      "wpm": 90,
      "message": "กรณีที่ลูกค้า"
    },
    {
      "message_id": 695,
      "agent_id": 2,
      "delay": 1.272,
      "speech_duration": 1.316,
      "transcribe_duration": 1.272,
      "wpm": 91,
      "message": "ต้องการ"
    },
    {
      "message_id": 696,
      "agent_id": 2,
      "delay": 0.283,
      "speech_duration": 0.228,
      "transcribe_duration": 0.283,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 697,
      "agent_id": 2,
      "delay": 5.328,
      "speech_duration": 5.348,
      "transcribe_duration": 5.328,
      "wpm": 165,
      "message": "มาใช้บริการกับหน่วยงานหรือองค์กรของเรามันก็จะมีข้อสัญญาว่า"
    },
    {
      "message_id": 698,
      "agent_id": 2,
      "delay": 1.092,
      "speech_duration": 1.124,
      "transcribe_duration": 1.092,
      "wpm": 80,
      "message": "เราจะ"
    },
    {
      "message_id": 699,
      "agent_id": 2,
      "delay": 1.786,
      "speech_duration": 1.828,
      "transcribe_duration": 1.786,
      "wpm": 131,
      "message": "ให้บริการลูกค้า"
    },
    {
      "message_id": 700,
      "agent_id": 2,
      "delay": 0.323,
      "speech_duration": 0.356,
      "transcribe_duration": 0.323,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 701,
      "agent_id": 2,
      "delay": 5.556,
      "speech_duration": 5.54,
      "transcribe_duration": 5.556,
      "wpm": 162,
      "message": "กี่ชั่วโมงต่อสัปดาห์นะคะเป็นระยะเวลาเท่าไหร่ก็จะมีข้อตกลงมี"
    },
    {
      "message_id": 702,
      "agent_id": 2,
      "delay": 2.368,
      "speech_duration": 2.404,
      "transcribe_duration": 2.368,
      "wpm": 156,
      "message": "ขายอะไรข้อยกเว้นอะไรบ้าง"
    },
    {
      "message_id": 703,
      "agent_id": 2,
      "delay": 1.209,
      "speech_duration": 1.252,
      "transcribe_duration": 1.209,
      "wpm": 156,
      "message": "อันนี้จะเป็น"
    },
    {
      "message_id": 704,
      "agent_id": 2,
      "delay": 5.457,
      "speech_duration": 5.476,
      "transcribe_duration": 5.457,
      "wpm": 151,
      "message": "ข้อตกลงซึ่งจะมีกุญแจหลักของตัว service Operation ก็คือ"
    },
    {
      "message_id": 705,
      "agent_id": 2,
      "delay": 6.544,
      "speech_duration": 6.436,
      "transcribe_duration": 6.544,
      "wpm": 184,
      "message": "incident กรณีที่เกิดปัญหาจะเพิ่มขึ้นหรือว่าไม่มีข้อสัญญาหรือว่าอะไรขึ้นมาเนี่ย"
    },
    {
      "message_id": 706,
      "agent_id": 2,
      "delay": 3.716,
      "speech_duration": 3.748,
      "transcribe_duration": 3.716,
      "wpm": 180,
      "message": "เราสามารถที่จะรับมือหรือว่าแก้ปัญหาตรงนี้ได้"
    },
    {
      "message_id": 707,
      "agent_id": 2,
      "delay": 0.813,
      "speech_duration": 0.868,
      "transcribe_duration": 0.813,
      "wpm": 138,
      "message": "หรือไม่"
    },
    {
      "message_id": 708,
      "agent_id": 2,
      "delay": 0.561,
      "speech_duration": 0.612,
      "transcribe_duration": 0.561,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 709,
      "agent_id": 2,
      "delay": 2.417,
      "speech_duration": 2.468,
      "transcribe_duration": 2.417,
      "wpm": 97,
      "message": "เมเนจเม้นท์นะคะ"
    },
    {
      "message_id": 710,
      "agent_id": 2,
      "delay": 1.018,
      "speech_duration": 1.06,
      "transcribe_duration": 1.018,
      "wpm": 85,
      "message": "ปัญหา"
    },
    {
      "message_id": 711,
      "agent_id": 2,
      "delay": 3.846,
      "speech_duration": 3.876,
      "transcribe_duration": 3.846,
      "wpm": 182,
      "message": "ที่เกิดขึ้นกับตัวระบบหรือว่าการให้บริการของเรา"
    },
    {
      "message_id": 712,
      "agent_id": 2,
      "delay": 1.716,
      "speech_duration": 1.764,
      "transcribe_duration": 1.716,
      "wpm": 85,
      "message": "มีวิธีการ"
    },
    {
      "message_id": 713,
      "agent_id": 2,
      "delay": 1.842,
      "speech_duration": 1.892,
      "transcribe_duration": 1.842,
      "wpm": 198,
      "message": "แก้ไขแล้วก็จัดการอย่างไร"
    },
    {
      "message_id": 714,
      "agent_id": 2,
      "delay": 0.255,
      "speech_duration": 0.228,
      "transcribe_duration": 0.255,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 715,
      "agent_id": 2,
      "delay": 0.506,
      "speech_duration": 0.548,
      "transcribe_duration": 0.506,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 716,
      "agent_id": 2,
      "delay": 0.886,
      "speech_duration": 0.932,
      "transcribe_duration": 0.886,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 717,
      "agent_id": 2,
      "delay": 1.067,
      "speech_duration": 1.124,
      "transcribe_duration": 1.067,
      "wpm": 107,
      "message": "request"
    },
    {
      "message_id": 718,
      "agent_id": 2,
      "delay": 2.493,
      "speech_duration": 2.468,
      "transcribe_duration": 2.493,
      "wpm": 109,
      "message": "พูลแมนนะคะกรณีที่"
    },
    {
      "message_id": 719,
      "agent_id": 2,
      "delay": 1.93,
      "speech_duration": 1.956,
      "transcribe_duration": 1.93,
      "wpm": 161,
      "message": "ความต้องการของลูกค้า"
    },
    {
      "message_id": 720,
      "agent_id": 2,
      "delay": 0.434,
      "speech_duration": 0.484,
      "transcribe_duration": 0.434,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 721,
      "agent_id": 2,
      "delay": 3.675,
      "speech_duration": 3.684,
      "transcribe_duration": 3.675,
      "wpm": 228,
      "message": "อยู่ตามขอบเขตของเราไหมหรือว่าตามข้อสัญญาของเราหรือเปล่า"
    },
    {
      "message_id": 722,
      "agent_id": 2,
      "delay": 0.376,
      "speech_duration": 0.42,
      "transcribe_duration": 0.376,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 723,
      "agent_id": 2,
      "delay": 2.366,
      "speech_duration": 2.34,
      "transcribe_duration": 2.366,
      "wpm": 212,
      "message": "สุดท้ายก็จะเป็น Event Management"
    },
    {
      "message_id": 724,
      "agent_id": 2,
      "delay": 1.59,
      "speech_duration": 1.572,
      "transcribe_duration": 1.59,
      "wpm": 95,
      "message": "น่าจะเป็น"
    },
    {
      "message_id": 725,
      "agent_id": 2,
      "delay": 2.309,
      "speech_duration": 2.34,
      "transcribe_duration": 2.309,
      "wpm": 128,
      "message": "กรณีนะคะที่เกิดขึ้น"
    },
    {
      "message_id": 726,
      "agent_id": 2,
      "delay": 0.558,
      "speech_duration": 0.612,
      "transcribe_duration": 0.558,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 727,
      "agent_id": 2,
      "delay": 1.387,
      "speech_duration": 1.444,
      "transcribe_duration": 1.387,
      "wpm": 125,
      "message": "ตามเงื่อนไข"
    },
    {
      "message_id": 728,
      "agent_id": 2,
      "delay": 0.266,
      "speech_duration": 0.292,
      "transcribe_duration": 0.266,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 729,
      "agent_id": 2,
      "delay": 2.184,
      "speech_duration": 2.212,
      "transcribe_duration": 2.184,
      "wpm": 129,
      "message": "ที่เราได้ทำการตกลง"
    },
    {
      "message_id": 730,
      "agent_id": 2,
      "delay": 0.236,
      "speech_duration": 0.228,
      "transcribe_duration": 0.236,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 731,
      "agent_id": 2,
      "delay": 0.245,
      "speech_duration": 0.228,
      "transcribe_duration": 0.245,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 732,
      "agent_id": 2,
      "delay": 4.76,
      "speech_duration": 4.708,
      "transcribe_duration": 4.76,
      "wpm": 172,
      "message": "เราจะมีวิธีการจัดการอย่างไรบ้างไม่มีก็จะเป็นลักษณะพวก"
    },
    {
      "message_id": 733,
      "agent_id": 2,
      "delay": 5.221,
      "speech_duration": 5.22,
      "transcribe_duration": 5.221,
      "wpm": 109,
      "message": "เงื่อนไขต่างๆที่เราได้ทำข้อตกลงไว้กับ"
    },
    {
      "message_id": 734,
      "agent_id": 2,
      "delay": 2.491,
      "speech_duration": 2.532,
      "transcribe_duration": 2.491,
      "wpm": 118,
      "message": "ผู้ที่มาขอใช้บริการ"
    },
    {
      "message_id": 735,
      "agent_id": 2,
      "delay": 1.044,
      "speech_duration": 1.06,
      "transcribe_duration": 1.044,
      "wpm": 127,
      "message": "เราไม่มี"
    },
    {
      "message_id": 736,
      "agent_id": 2,
      "delay": 0.568,
      "speech_duration": 0.612,
      "transcribe_duration": 0.568,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 737,
      "agent_id": 2,
      "delay": 0.208,
      "speech_duration": 0.228,
      "transcribe_duration": 0.208,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 738,
      "agent_id": 2,
      "delay": 2.413,
      "speech_duration": 2.404,
      "transcribe_duration": 2.413,
      "wpm": 131,
      "message": "ว่ามันจะครอบคลุมดูแล"
    },
    {
      "message_id": 739,
      "agent_id": 2,
      "delay": 0.277,
      "speech_duration": 0.292,
      "transcribe_duration": 0.277,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 740,
      "agent_id": 2,
      "delay": 0.618,
      "speech_duration": 0.676,
      "transcribe_duration": 0.618,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 741,
      "agent_id": 2,
      "delay": 2.863,
      "speech_duration": 2.852,
      "transcribe_duration": 2.863,
      "wpm": 179,
      "message": "เราก็จะมีขอบเขตถึงระดับไหนนั่นเอง"
    },
    {
      "message_id": 742,
      "agent_id": 2,
      "delay": 0.563,
      "speech_duration": 0.612,
      "transcribe_duration": 0.563,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 743,
      "agent_id": 2,
      "delay": 0.483,
      "speech_duration": 0.42,
      "transcribe_duration": 0.483,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 744,
      "agent_id": 2,
      "delay": 0.235,
      "speech_duration": 0.292,
      "transcribe_duration": 0.235,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 745,
      "agent_id": 2,
      "delay": 6.019,
      "speech_duration": 5.604,
      "transcribe_duration": 6.019,
      "wpm": 137,
      "message": "ถัดมาก็จะเป็น Content All service improvement นะคะ"
    },
    {
      "message_id": 746,
      "agent_id": 2,
      "delay": 1.647,
      "speech_duration": 1.7,
      "transcribe_duration": 1.647,
      "wpm": 62,
      "message": "ลักษณะ"
    },
    {
      "message_id": 747,
      "agent_id": 2,
      "delay": 4.223,
      "speech_duration": 4.26,
      "transcribe_duration": 4.223,
      "wpm": 183,
      "message": "ทำยังไงการให้บริการของเราเนี่ยจะมีการให้บริการที่ดี"
    },
    {
      "message_id": 748,
      "agent_id": 2,
      "delay": 1.005,
      "speech_duration": 1.06,
      "transcribe_duration": 1.005,
      "wpm": 156,
      "message": "ยิ่งขึ้นไป"
    },
    {
      "message_id": 749,
      "agent_id": 2,
      "delay": 5.385,
      "speech_duration": 5.348,
      "transcribe_duration": 5.385,
      "wpm": 208,
      "message": "มันก็ต้องมีการปรับปรุงและพัฒนาการให้บริการที่มีอยู่แล้วให้มันดียิ่งขึ้นไป"
    },
    {
      "message_id": 750,
      "agent_id": 2,
      "delay": 1.658,
      "speech_duration": 1.7,
      "transcribe_duration": 1.658,
      "wpm": 97,
      "message": "อาจจะทำให้"
    },
    {
      "message_id": 751,
      "agent_id": 2,
      "delay": 2.386,
      "speech_duration": 2.404,
      "transcribe_duration": 2.386,
      "wpm": 156,
      "message": "ให้บริการที่เร็วขึ้นหรือ"
    },
    {
      "message_id": 752,
      "agent_id": 2,
      "delay": 2.879,
      "speech_duration": 2.916,
      "transcribe_duration": 2.879,
      "wpm": 195,
      "message": "ไม่ต้องแก้ปัญหาอะไรหลายรอบแล้วก็เสร็จ"
    },
    {
      "message_id": 753,
      "agent_id": 2,
      "delay": 4.143,
      "speech_duration": 4.196,
      "transcribe_duration": 4.143,
      "wpm": 139,
      "message": "ระยะเวลาเร็วขึ้นมีประสิทธิภาพที่ดีขึ้น"
    },
    {
      "message_id": 754,
      "agent_id": 2,
      "delay": 2.181,
      "speech_duration": 2.212,
      "transcribe_duration": 2.181,
      "wpm": 183,
      "message": "ซึ่งเราก็จะมีกุญแจหลักอยู่"
    },
    {
      "message_id": 755,
      "agent_id": 2,
      "delay": 0.823,
      "speech_duration": 0.868,
      "transcribe_duration": 0.823,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 756,
      "agent_id": 2,
      "delay": 3.272,
      "speech_duration": 3.3,
      "transcribe_duration": 3.272,
      "wpm": 132,
      "message": "เริ่มจาก service Report ting"
    },
    {
      "message_id": 757,
      "agent_id": 2,
      "delay": 4.245,
      "speech_duration": 4.26,
      "transcribe_duration": 4.245,
      "wpm": 123,
      "message": "service manuals นะคะก็จะเป็นลักษณะ"
    },
    {
      "message_id": 758,
      "agent_id": 2,
      "delay": 1.138,
      "speech_duration": 1.188,
      "transcribe_duration": 1.138,
      "wpm": 126,
      "message": "กระบวนการ"
    },
    {
      "message_id": 759,
      "agent_id": 2,
      "delay": 5.279,
      "speech_duration": 5.284,
      "transcribe_duration": 5.279,
      "wpm": 173,
      "message": "เวลาเราแก้ปัญหาให้กับตัวระบบหรือว่าลูกค้าเป็นกรณีหรือว่าเป็น"
    },
    {
      "message_id": 760,
      "agent_id": 2,
      "delay": 0.628,
      "speech_duration": 0.676,
      "transcribe_duration": 0.628,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 761,
      "agent_id": 2,
      "delay": 2.583,
      "speech_duration": 2.596,
      "transcribe_duration": 2.583,
      "wpm": 185,
      "message": "ปัญหาที่แจ้งเข้ามาก็จะมีการสรุป"
    },
    {
      "message_id": 762,
      "agent_id": 2,
      "delay": 0.872,
      "speech_duration": 0.932,
      "transcribe_duration": 0.872,
      "wpm": 113,
      "message": "รายงาน"
    },
    {
      "message_id": 763,
      "agent_id": 2,
      "delay": 6.704,
      "speech_duration": 6.628,
      "transcribe_duration": 6.704,
      "wpm": 183,
      "message": "เกรงว่าจะเกิดปัญหาตรงนี้เราสามารถแก้ปัญหาด้วยวิธีการอะไรแล้วก็ใช้ระยะเวลาช่วงไหน"
    },
    {
      "message_id": 764,
      "agent_id": 2,
      "delay": 3.785,
      "speech_duration": 3.748,
      "transcribe_duration": 3.785,
      "wpm": 216,
      "message": "ช่วงไหนก็คือเป็นการออก Report สรุปการให้บริการนั่นเอง"
    },
    {
      "message_id": 765,
      "agent_id": 2,
      "delay": 0.286,
      "speech_duration": 0.356,
      "transcribe_duration": 0.286,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 766,
      "agent_id": 2,
      "delay": 1.59,
      "speech_duration": 1.636,
      "transcribe_duration": 1.59,
      "wpm": 92,
      "message": "ในกรณีที่"
    },
    {
      "message_id": 767,
      "agent_id": 2,
      "delay": 5.545,
      "speech_duration": 5.412,
      "transcribe_duration": 5.545,
      "wpm": 238,
      "message": "มีการแจ้งปัญหาในปัญหาที่คล้ายๆเดิมเข้ามาแล้วก็สามารถที่จะดูตัววิเคราะห์เซอร์วิสวันนี้"
    },
    {
      "message_id": 768,
      "agent_id": 2,
      "delay": 0.67,
      "speech_duration": 0.676,
      "transcribe_duration": 0.67,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 769,
      "agent_id": 2,
      "delay": 3.265,
      "speech_duration": 3.3,
      "transcribe_duration": 3.265,
      "wpm": 177,
      "message": "ทำให้เรารู้ถึงกระบวนการที่จะมาแก้ปัญหา"
    },
    {
      "message_id": 770,
      "agent_id": 2,
      "delay": 1.356,
      "speech_duration": 1.38,
      "transcribe_duration": 1.356,
      "wpm": 130,
      "message": "แล้วก็ทำให้"
    },
    {
      "message_id": 771,
      "agent_id": 2,
      "delay": 2.273,
      "speech_duration": 2.34,
      "transcribe_duration": 2.273,
      "wpm": 154,
      "message": "เราสามารถแก้ปัญหาได้ไหม"
    },
    {
      "message_id": 772,
      "agent_id": 2,
      "delay": 1.455,
      "speech_duration": 1.508,
      "transcribe_duration": 1.455,
      "wpm": 159,
      "message": "ได้เร็วยิ่งขึ้น"
    },
    {
      "message_id": 773,
      "agent_id": 2,
      "delay": 6.703,
      "speech_duration": 6.628,
      "transcribe_duration": 6.703,
      "wpm": 197,
      "message": "เรารู้ถึงวิธีการแก้ปัญหาแล้วว่าต้องทำตามขั้นตอนนี้ 1 2 3 แล้วจะแก้ปัญหาได้อย่างรวดเร็ว"
    },
    {
      "message_id": 774,
      "agent_id": 2,
      "delay": 1.525,
      "speech_duration": 1.572,
      "transcribe_duration": 1.525,
      "wpm": 153,
      "message": "ก็ดีขึ้นไม่ต้อง"
    },
    {
      "message_id": 775,
      "agent_id": 2,
      "delay": 3.842,
      "speech_duration": 3.876,
      "transcribe_duration": 3.842,
      "wpm": 159,
      "message": "ไปหาสาเหตุที่มันทำให้เกิดปัญหาตัวนี้ก่อน"
    },
    {
      "message_id": 776,
      "agent_id": 2,
      "delay": 1.85,
      "speech_duration": 1.892,
      "transcribe_duration": 1.85,
      "wpm": 198,
      "message": "เรารู้วิธีแก้ปัญหาได้เลย"
    },
    {
      "message_id": 777,
      "agent_id": 2,
      "delay": 0.529,
      "speech_duration": 0.548,
      "transcribe_duration": 0.529,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 778,
      "agent_id": 2,
      "delay": 1.448,
      "speech_duration": 1.38,
      "transcribe_duration": 1.448,
      "wpm": 141,
      "message": "Service Mind"
    },
    {
      "message_id": 779,
      "agent_id": 2,
      "delay": 3.299,
      "speech_duration": 3.3,
      "transcribe_duration": 3.299,
      "wpm": 177,
      "message": "อันนี้เป็นการให้บริการโดยใช้เครื่องมือ"
    },
    {
      "message_id": 780,
      "agent_id": 2,
      "delay": 0.962,
      "speech_duration": 0.996,
      "transcribe_duration": 0.962,
      "wpm": 136,
      "message": "อะไรบ้าง"
    },
    {
      "message_id": 781,
      "agent_id": 2,
      "delay": 1.068,
      "speech_duration": 1.124,
      "transcribe_duration": 1.068,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 782,
      "agent_id": 2,
      "delay": 5.48,
      "speech_duration": 5.412,
      "transcribe_duration": 5.48,
      "wpm": 233,
      "message": "มีอุปกรณ์มีเครื่องมือตัวไหนที่ช่วยแก้ปัญหาตรงนี้มีวิธีการแบบไหนมันก็จะเป็นตัวนึงที่"
    },
    {
      "message_id": 783,
      "agent_id": 2,
      "delay": 4.363,
      "speech_duration": 4.324,
      "transcribe_duration": 4.363,
      "wpm": 173,
      "message": "คล้ายๆเป็นรายละเอียดกับตัว supporting นั่นเองนะคะ"
    },
    {
      "message_id": 784,
      "agent_id": 2,
      "delay": 0.479,
      "speech_duration": 0.228,
      "transcribe_duration": 0.479,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 785,
      "agent_id": 2,
      "delay": 1.093,
      "speech_duration": 1.124,
      "transcribe_duration": 1.093,
      "wpm": 120,
      "message": "ผัดมาม่า"
    },
    {
      "message_id": 786,
      "agent_id": 2,
      "delay": 0.895,
      "speech_duration": 0.932,
      "transcribe_duration": 0.895,
      "wpm": 32,
      "message": "7"
    },
    {
      "message_id": 787,
      "agent_id": 2,
      "delay": 1.896,
      "speech_duration": 1.956,
      "transcribe_duration": 1.896,
      "wpm": 130,
      "message": "Level Management"
    },
    {
      "message_id": 788,
      "agent_id": 2,
      "delay": 3.277,
      "speech_duration": 3.3,
      "transcribe_duration": 3.277,
      "wpm": 186,
      "message": "คราวนี้จะให้บริการเนี่ยมันก็จะมีหลากหลาย"
    },
    {
      "message_id": 789,
      "agent_id": 2,
      "delay": 3.144,
      "speech_duration": 3.172,
      "transcribe_duration": 3.144,
      "wpm": 123,
      "message": "รูปแบบหลากหลายระดับตามที่"
    },
    {
      "message_id": 790,
      "agent_id": 2,
      "delay": 2.045,
      "speech_duration": 2.084,
      "transcribe_duration": 2.045,
      "wpm": 187,
      "message": "ผู้ใช้บริการลูกค้าต้องการ"
    },
    {
      "message_id": 791,
      "agent_id": 2,
      "delay": 0.686,
      "speech_duration": 0.74,
      "transcribe_duration": 0.686,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 792,
      "agent_id": 2,
      "delay": 2.259,
      "speech_duration": 2.276,
      "transcribe_duration": 2.259,
      "wpm": 198,
      "message": "ใช้บริการกับเรามันก็จะมีระดับ"
    },
    {
      "message_id": 793,
      "agent_id": 2,
      "delay": 1.091,
      "speech_duration": 1.124,
      "transcribe_duration": 1.091,
      "wpm": 173,
      "message": "การให้บริการ"
    },
    {
      "message_id": 794,
      "agent_id": 2,
      "delay": 2.623,
      "speech_duration": 2.66,
      "transcribe_duration": 2.623,
      "wpm": 169,
      "message": "สุดท้ายมันก็จะเชื่อมโยงกับตัว"
    },
    {
      "message_id": 795,
      "agent_id": 2,
      "delay": 1.334,
      "speech_duration": 1.38,
      "transcribe_duration": 1.334,
      "wpm": 65,
      "message": "Gmail"
    },
    {
      "message_id": 796,
      "agent_id": 2,
      "delay": 1.55,
      "speech_duration": 1.572,
      "transcribe_duration": 1.55,
      "wpm": 162,
      "message": "ข้อตกลงที่เราพัน"
    },
    {
      "message_id": 797,
      "agent_id": 2,
      "delay": 5.48,
      "speech_duration": 5.476,
      "transcribe_duration": 5.48,
      "wpm": 142,
      "message": "พันธสัญญานั้นเองว่าเราทำพันธะสัญญาหรือว่าข้อตกลงที่"
    },
    {
      "message_id": 798,
      "agent_id": 2,
      "delay": 1.916,
      "speech_duration": 1.956,
      "transcribe_duration": 1.916,
      "wpm": 215,
      "message": "ขอใช้บริการจากหน่วยงานเนี่ย"
    },
    {
      "message_id": 799,
      "agent_id": 2,
      "delay": 1.145,
      "speech_duration": 1.188,
      "transcribe_duration": 1.145,
      "wpm": 164,
      "message": "อยู่ระดับไหน"
    },
    {
      "message_id": 800,
      "agent_id": 2,
      "delay": 2.943,
      "speech_duration": 2.98,
      "transcribe_duration": 2.943,
      "wpm": 151,
      "message": "บางคนอยากให้บริการ 24 ชั่วโมง"
    },
    {
      "message_id": 801,
      "agent_id": 2,
      "delay": 0.827,
      "speech_duration": 0.868,
      "transcribe_duration": 0.827,
      "wpm": 104,
      "message": "7 วัน"
    },
    {
      "message_id": 802,
      "agent_id": 2,
      "delay": 0.423,
      "speech_duration": 0.484,
      "transcribe_duration": 0.423,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 803,
      "agent_id": 2,
      "delay": 2.237,
      "speech_duration": 2.276,
      "transcribe_duration": 2.237,
      "wpm": 138,
      "message": "คือตัวระบบงานหรือว่า"
    },
    {
      "message_id": 804,
      "agent_id": 2,
      "delay": 5.248,
      "speech_duration": 5.22,
      "transcribe_duration": 5.248,
      "wpm": 164,
      "message": "บริษัทของเราเกิดปัญหาช่วงเวลาใดก็ได้สามารถที่จะร้องขอให้"
    },
    {
      "message_id": 805,
      "agent_id": 2,
      "delay": 3.813,
      "speech_duration": 3.812,
      "transcribe_duration": 3.813,
      "wpm": 220,
      "message": "ผู้ให้บริการของเราเนี่ยเข้ามาแก้ปัญหาได้ตลอด 24 ชั่วโมง"
    },
    {
      "message_id": 806,
      "agent_id": 2,
      "delay": 1.216,
      "speech_duration": 1.252,
      "transcribe_duration": 1.216,
      "wpm": 120,
      "message": "หวานก็คือ"
    },
    {
      "message_id": 807,
      "agent_id": 2,
      "delay": 1.442,
      "speech_duration": 1.444,
      "transcribe_duration": 1.442,
      "wpm": 166,
      "message": "เซเว่นอีเลฟเว่น"
    },
    {
      "message_id": 808,
      "agent_id": 2,
      "delay": 2.749,
      "speech_duration": 2.788,
      "transcribe_duration": 2.749,
      "wpm": 178,
      "message": "มีปัญหาตอนไหนแจ้งไปแก้ปัญหาทันที"
    },
    {
      "message_id": 809,
      "agent_id": 2,
      "delay": 0.618,
      "speech_duration": 0.676,
      "transcribe_duration": 0.618,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 810,
      "agent_id": 2,
      "delay": 1.452,
      "speech_duration": 1.508,
      "transcribe_duration": 1.452,
      "wpm": 60,
      "message": "เราจะ"
    },
    {
      "message_id": 811,
      "agent_id": 2,
      "delay": 2.35,
      "speech_duration": 2.404,
      "transcribe_duration": 2.35,
      "wpm": 137,
      "message": "ใช้เฉพาะช่วงเวลาทำการ"
    },
    {
      "message_id": 812,
      "agent_id": 2,
      "delay": 0.899,
      "speech_duration": 0.932,
      "transcribe_duration": 0.899,
      "wpm": 145,
      "message": "ถึงศุกร์"
    },
    {
      "message_id": 813,
      "agent_id": 2,
      "delay": 3.209,
      "speech_duration": 3.236,
      "transcribe_duration": 3.209,
      "wpm": 162,
      "message": "กี่โมงถึงกี่โมงก็ว่ากันไปอาจจะเป็น"
    },
    {
      "message_id": 814,
      "agent_id": 2,
      "delay": 1.77,
      "speech_duration": 1.828,
      "transcribe_duration": 1.77,
      "wpm": 131,
      "message": "8 ชั่วโมงต่อวัน"
    },
    {
      "message_id": 815,
      "agent_id": 2,
      "delay": 0.898,
      "speech_duration": 0.932,
      "transcribe_duration": 0.898,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 816,
      "agent_id": 2,
      "delay": 0.222,
      "speech_duration": 0.228,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 817,
      "agent_id": 2,
      "delay": 5.708,
      "speech_duration": 5.668,
      "transcribe_duration": 5.708,
      "wpm": 191,
      "message": "5 วันต่อสัปดาห์อะไรเนี้ยก็เลือกกันได้ดังนั้นการให้บริการมันก็จะมีขอบเขต"
    },
    {
      "message_id": 818,
      "agent_id": 2,
      "delay": 5.031,
      "speech_duration": 5.028,
      "transcribe_duration": 5.031,
      "wpm": 125,
      "message": "ที่กำหนดไว้ตามข้อพันธสัญญาอยู่แล้วนะคะว่า"
    },
    {
      "message_id": 819,
      "agent_id": 2,
      "delay": 1.879,
      "speech_duration": 1.892,
      "transcribe_duration": 1.879,
      "wpm": 190,
      "message": "ต้องให้บริการแบบไหนหรือ"
    },
    {
      "message_id": 820,
      "agent_id": 2,
      "delay": 1.337,
      "speech_duration": 1.38,
      "transcribe_duration": 1.337,
      "wpm": 152,
      "message": "มีแบบนึงก็คือ"
    },
    {
      "message_id": 821,
      "agent_id": 2,
      "delay": 1.572,
      "speech_duration": 1.636,
      "transcribe_duration": 1.572,
      "wpm": 73,
      "message": "กรณีที่"
    },
    {
      "message_id": 822,
      "agent_id": 2,
      "delay": 1.198,
      "speech_duration": 1.252,
      "transcribe_duration": 1.198,
      "wpm": 120,
      "message": "เกิดปัญหา"
    },
    {
      "message_id": 823,
      "agent_id": 2,
      "delay": 1.595,
      "speech_duration": 1.636,
      "transcribe_duration": 1.595,
      "wpm": 110,
      "message": "Level ก็คือ"
    },
    {
      "message_id": 824,
      "agent_id": 2,
      "delay": 5.343,
      "speech_duration": 5.348,
      "transcribe_duration": 5.343,
      "wpm": 146,
      "message": "มันจะมีปัญหาที่ปัญหาเล็กปัญหามากระดับสูงระดับสูงมาก"
    },
    {
      "message_id": 825,
      "agent_id": 2,
      "delay": 0.549,
      "speech_duration": 0.612,
      "transcribe_duration": 0.549,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 826,
      "agent_id": 2,
      "delay": 0.364,
      "speech_duration": 0.42,
      "transcribe_duration": 0.364,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 827,
      "agent_id": 2,
      "delay": 3.61,
      "speech_duration": 3.62,
      "transcribe_duration": 3.61,
      "wpm": 137,
      "message": "มันก็จะมีเส้นก็คือกรณีที่ถ้าระบบ"
    },
    {
      "message_id": 828,
      "agent_id": 2,
      "delay": 1.976,
      "speech_duration": 2.02,
      "transcribe_duration": 1.976,
      "wpm": 119,
      "message": "ของผู้ใช้บริการ"
    },
    {
      "message_id": 829,
      "agent_id": 2,
      "delay": 2.224,
      "speech_duration": 2.276,
      "transcribe_duration": 2.224,
      "wpm": 125,
      "message": "ปัญหาระดับสูงก็คือ"
    },
    {
      "message_id": 830,
      "agent_id": 2,
      "delay": 0.698,
      "speech_duration": 0.74,
      "transcribe_duration": 0.698,
      "wpm": 101,
      "message": "ระบบ"
    },
    {
      "message_id": 831,
      "agent_id": 2,
      "delay": 5.147,
      "speech_duration": 5.156,
      "transcribe_duration": 5.147,
      "wpm": 224,
      "message": "การทำงานด้านเทคโนโลยีสารสนเทศของหน่วยงานหรือองค์กรของเราเนี่ยใช้งานไม่ได้เลย"
    },
    {
      "message_id": 832,
      "agent_id": 2,
      "delay": 1.906,
      "speech_duration": 1.956,
      "transcribe_duration": 1.906,
      "wpm": 176,
      "message": "ซึ่งอาจจะเป็นรูปแบบของ"
    },
    {
      "message_id": 833,
      "agent_id": 2,
      "delay": 1.916,
      "speech_duration": 1.956,
      "transcribe_duration": 1.916,
      "wpm": 192,
      "message": "หน่วยงานบริษัทหรือองค์กร"
    },
    {
      "message_id": 834,
      "agent_id": 2,
      "delay": 3.851,
      "speech_duration": 3.812,
      "transcribe_duration": 3.851,
      "wpm": 130,
      "message": "โรงงานอย่างกรณีของเทียนจีน 5 ตัว"
    },
    {
      "message_id": 835,
      "agent_id": 2,
      "delay": 2.54,
      "speech_duration": 2.468,
      "transcribe_duration": 2.54,
      "wpm": 188,
      "message": "โรงงานของเขาไม่สามารถที่จะผลิต"
    },
    {
      "message_id": 836,
      "agent_id": 2,
      "delay": 2.55,
      "speech_duration": 2.596,
      "transcribe_duration": 2.55,
      "wpm": 150,
      "message": "ตัวร้ายสินค้าการให้บริการ"
    },
    {
      "message_id": 837,
      "agent_id": 2,
      "delay": 3.888,
      "speech_duration": 3.94,
      "transcribe_duration": 3.888,
      "wpm": 171,
      "message": "ขึ้นมาหรือไม่สามารถเชื่อมต่อโอนข้อมูลระหว่าง"
    },
    {
      "message_id": 838,
      "agent_id": 2,
      "delay": 3.591,
      "speech_duration": 3.62,
      "transcribe_duration": 3.591,
      "wpm": 191,
      "message": "องค์กรหรือหน่วยงานได้อันนี้ก็จะทำให้เกิดปัญหา"
    },
    {
      "message_id": 839,
      "agent_id": 2,
      "delay": 0.709,
      "speech_duration": 0.74,
      "transcribe_duration": 0.709,
      "wpm": 203,
      "message": "เกี่ยวกับ"
    },
    {
      "message_id": 840,
      "agent_id": 2,
      "delay": 0.763,
      "speech_duration": 0.804,
      "transcribe_duration": 0.763,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 841,
      "agent_id": 2,
      "delay": 0.28,
      "speech_duration": 0.292,
      "transcribe_duration": 0.28,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 842,
      "agent_id": 2,
      "delay": 2.556,
      "speech_duration": 2.596,
      "transcribe_duration": 2.556,
      "wpm": 162,
      "message": "บริษัทของเขาเนี่ยก็คือทำให้"
    },
    {
      "message_id": 843,
      "agent_id": 2,
      "delay": 2.093,
      "speech_duration": 2.148,
      "transcribe_duration": 2.093,
      "wpm": 91,
      "message": "การหยุดชะงัก"
    },
    {
      "message_id": 844,
      "agent_id": 2,
      "delay": 4.886,
      "speech_duration": 4.836,
      "transcribe_duration": 4.886,
      "wpm": 140,
      "message": "ของการทำงานแป๊บนึงก็มันก็จะมีข้อตกลงมาอีกว่า"
    },
    {
      "message_id": 845,
      "agent_id": 2,
      "delay": 0.816,
      "speech_duration": 0.868,
      "transcribe_duration": 0.816,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 846,
      "agent_id": 2,
      "delay": 0.564,
      "speech_duration": 0.612,
      "transcribe_duration": 0.564,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 847,
      "agent_id": 2,
      "delay": 0.237,
      "speech_duration": 0.228,
      "transcribe_duration": 0.237,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 848,
      "agent_id": 2,
      "delay": 3.772,
      "speech_duration": 3.812,
      "transcribe_duration": 3.772,
      "wpm": 138,
      "message": "มีปัญหาที่ค่อนข้างสูงที่ส่งผลกระทบ"
    },
    {
      "message_id": 849,
      "agent_id": 2,
      "delay": 3.533,
      "speech_duration": 3.492,
      "transcribe_duration": 3.533,
      "wpm": 271,
      "message": "หรือว่าความเสี่ยงที่จะเกิดกับหน่วยงานหรือองค์กรของเขาเยอะเนี่ย"
    },
    {
      "message_id": 850,
      "agent_id": 2,
      "delay": 2.635,
      "speech_duration": 2.66,
      "transcribe_duration": 2.635,
      "wpm": 192,
      "message": "ในพันธสัญญาหรือข้อตกลงของเราเนี่ย"
    },
    {
      "message_id": 851,
      "agent_id": 2,
      "delay": 2.693,
      "speech_duration": 2.724,
      "transcribe_duration": 2.693,
      "wpm": 121,
      "message": "มีการกำหนดว่าจะสามารถ"
    },
    {
      "message_id": 852,
      "agent_id": 2,
      "delay": 0.629,
      "speech_duration": 0.676,
      "transcribe_duration": 0.629,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 853,
      "agent_id": 2,
      "delay": 3.186,
      "speech_duration": 3.236,
      "transcribe_duration": 3.186,
      "wpm": 158,
      "message": "ผู้ให้บริการมาช่วยแก้ปัญหาได้ตลอด"
    },
    {
      "message_id": 854,
      "agent_id": 2,
      "delay": 0.264,
      "speech_duration": 0.292,
      "transcribe_duration": 0.264,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 855,
      "agent_id": 2,
      "delay": 2.163,
      "speech_duration": 2.212,
      "transcribe_duration": 2.163,
      "wpm": 176,
      "message": "หรือไม่หรือว่าสามารถที่จะ"
    },
    {
      "message_id": 856,
      "agent_id": 2,
      "delay": 0.626,
      "speech_duration": 0.676,
      "transcribe_duration": 0.626,
      "wpm": 133,
      "message": "เรียก"
    },
    {
      "message_id": 857,
      "agent_id": 2,
      "delay": 0.616,
      "speech_duration": 0.676,
      "transcribe_duration": 0.616,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 858,
      "agent_id": 2,
      "delay": 1.969,
      "speech_duration": 2.02,
      "transcribe_duration": 1.969,
      "wpm": 178,
      "message": "บริษัทหรือหน่วยงานเสริม"
    },
    {
      "message_id": 859,
      "agent_id": 2,
      "delay": 3.466,
      "speech_duration": 3.492,
      "transcribe_duration": 3.466,
      "wpm": 206,
      "message": "ต่างๆเข้ามาช่วยเพื่อให้สามารถแก้ปัญหาในช่วงเวลา"
    },
    {
      "message_id": 860,
      "agent_id": 2,
      "delay": 1.199,
      "speech_duration": 1.252,
      "transcribe_duration": 1.199,
      "wpm": 144,
      "message": "ที่กำหนดไว้"
    },
    {
      "message_id": 861,
      "agent_id": 2,
      "delay": 5.36,
      "speech_duration": 5.348,
      "transcribe_duration": 5.36,
      "wpm": 188,
      "message": "เพื่อไม่ให้มีผลกระทบกับหน่วยงานหรือองค์กรให้มันมากนั้นเองมันก็จะมี"
    },
    {
      "message_id": 862,
      "agent_id": 2,
      "delay": 0.82,
      "speech_duration": 0.868,
      "transcribe_duration": 0.82,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 863,
      "agent_id": 2,
      "delay": 3.148,
      "speech_duration": 2.98,
      "transcribe_duration": 3.148,
      "wpm": 166,
      "message": "ที่เราได้ทำข้อกำหนดกันไว้นั่นเอง"
    },
    {
      "message_id": 864,
      "agent_id": 2,
      "delay": 0.382,
      "speech_duration": 0.42,
      "transcribe_duration": 0.382,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 865,
      "agent_id": 2,
      "delay": 0.374,
      "speech_duration": 0.42,
      "transcribe_duration": 0.374,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 866,
      "agent_id": 2,
      "delay": 4.923,
      "speech_duration": 4.9,
      "transcribe_duration": 4.923,
      "wpm": 132,
      "message": "อันนี้ก็จะเป็นการพูดเกี่ยวกับตัวมาตรฐาน IQ"
    },
    {
      "message_id": 867,
      "agent_id": 2,
      "delay": 0.284,
      "speech_duration": 0.292,
      "transcribe_duration": 0.284,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 868,
      "agent_id": 2,
      "delay": 4.087,
      "speech_duration": 4.132,
      "transcribe_duration": 4.087,
      "wpm": 131,
      "message": "ประวัติความเป็นมาวิวัฒนาการการพัฒนา"
    },
    {
      "message_id": 869,
      "agent_id": 2,
      "delay": 0.287,
      "speech_duration": 0.356,
      "transcribe_duration": 0.287,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 870,
      "agent_id": 2,
      "delay": 2.03,
      "speech_duration": 2.084,
      "transcribe_duration": 2.03,
      "wpm": 130,
      "message": "ประโยชน์ที่ได้รับ"
    },
    {
      "message_id": 871,
      "agent_id": 2,
      "delay": 1.197,
      "speech_duration": 1.252,
      "transcribe_duration": 1.197,
      "wpm": 84,
      "message": "แล้วก็"
    },
    {
      "message_id": 872,
      "agent_id": 2,
      "delay": 0.237,
      "speech_duration": 0.292,
      "transcribe_duration": 0.237,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 873,
      "agent_id": 2,
      "delay": 1.517,
      "speech_duration": 1.572,
      "transcribe_duration": 1.517,
      "wpm": 95,
      "message": "โครงสร้าง"
    },
    {
      "message_id": 874,
      "agent_id": 2,
      "delay": 3.665,
      "speech_duration": 3.684,
      "transcribe_duration": 3.665,
      "wpm": 118,
      "message": "ของตัวมาตรฐาน IQ ที่ถูกพัฒนา"
    },
    {
      "message_id": 875,
      "agent_id": 2,
      "delay": 6.682,
      "speech_duration": 6.628,
      "transcribe_duration": 6.682,
      "wpm": 199,
      "message": "จากเวอร์ชั่นหนึ่งมาเป็นเวอร์ชั่น 2 มาเป็นเวอร์ชั่น 3 เราก็จะรู้อ่ะมันมีข้อกำหนดอะไรบ้าง"
    },
    {
      "message_id": 876,
      "agent_id": 2,
      "delay": 0.936,
      "speech_duration": 0.996,
      "transcribe_duration": 0.936,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 877,
      "agent_id": 2,
      "delay": 2.048,
      "speech_duration": 2.084,
      "transcribe_duration": 2.048,
      "wpm": 122,
      "message": "ต้องทำบ้างแล้วมี"
    },
    {
      "message_id": 878,
      "agent_id": 2,
      "delay": 1.843,
      "speech_duration": 1.892,
      "transcribe_duration": 1.843,
      "wpm": 79,
      "message": "กระบวนการ"
    },
    {
      "message_id": 879,
      "agent_id": 2,
      "delay": 5.307,
      "speech_duration": 5.284,
      "transcribe_duration": 5.307,
      "wpm": 142,
      "message": "มีระดับนะคะการให้บริการตัวไหนมีรูปแบบ Report นะคะ"
    },
    {
      "message_id": 880,
      "agent_id": 2,
      "delay": 2.224,
      "speech_duration": 2.276,
      "transcribe_duration": 2.224,
      "wpm": 158,
      "message": "มีตัวงานตัวไหนบ้างที่จะ"
    },
    {
      "message_id": 881,
      "agent_id": 2,
      "delay": 2.712,
      "speech_duration": 2.66,
      "transcribe_duration": 2.712,
      "wpm": 175,
      "message": "ตอบสนองกับความต้องการของลูกค้า"
    },
    {
      "message_id": 882,
      "agent_id": 2,
      "delay": 4.512,
      "speech_duration": 4.516,
      "transcribe_duration": 4.512,
      "wpm": 123,
      "message": "อันนี้ก็จะเป็นหลักๆนะคะของตัวมาตรฐาน"
    },
    {
      "message_id": 883,
      "agent_id": 2,
      "delay": 1.858,
      "speech_duration": 1.892,
      "transcribe_duration": 1.858,
      "wpm": 143,
      "message": "ipl ของเรานั่นเอง"
    },
    {
      "message_id": 884,
      "agent_id": 2,
      "delay": 3.341,
      "speech_duration": 3.364,
      "transcribe_duration": 3.341,
      "wpm": 111,
      "message": "ตอนนี้เมื่อเรารู้นะคะถึง"
    },
    {
      "message_id": 885,
      "agent_id": 2,
      "delay": 4.22,
      "speech_duration": 4.26,
      "transcribe_duration": 4.22,
      "wpm": 151,
      "message": "ประวัติการพัฒนาประโยชน์แล้วก็โครงสร้างนะคะ"
    },
    {
      "message_id": 886,
      "agent_id": 2,
      "delay": 0.957,
      "speech_duration": 0.996,
      "transcribe_duration": 0.957,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 887,
      "agent_id": 2,
      "delay": 4.53,
      "speech_duration": 4.58,
      "transcribe_duration": 4.53,
      "wpm": 154,
      "message": "แบบฝึกหัดนะคะเกี่ยวกับตัวมาตรฐานตัวนี้นะคะก็จะ"
    },
    {
      "message_id": 888,
      "agent_id": 2,
      "delay": 0.269,
      "speech_duration": 0.228,
      "transcribe_duration": 0.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 889,
      "agent_id": 2,
      "delay": 0.689,
      "speech_duration": 0.74,
      "transcribe_duration": 0.689,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 890,
      "agent_id": 2,
      "delay": 3.526,
      "speech_duration": 3.492,
      "transcribe_duration": 3.526,
      "wpm": 120,
      "message": "กำหนดนะคะถือว่าเป็นการทบทวน"
    },
    {
      "message_id": 891,
      "agent_id": 2,
      "delay": 0.281,
      "speech_duration": 0.228,
      "transcribe_duration": 0.281,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 892,
      "agent_id": 2,
      "delay": 2.193,
      "speech_duration": 2.212,
      "transcribe_duration": 2.193,
      "wpm": 237,
      "message": "ข่าวมาเมื่อกี้นั่นเองก็จะมีทั้งหมด"
    },
    {
      "message_id": 893,
      "agent_id": 2,
      "delay": 1.07,
      "speech_duration": 1.124,
      "transcribe_duration": 1.07,
      "wpm": 80,
      "message": "5 ข้อ"
    },
    {
      "message_id": 894,
      "agent_id": 2,
      "delay": 5.011,
      "speech_duration": 5.028,
      "transcribe_duration": 5.011,
      "wpm": 170,
      "message": "โดยข้อแรกก็จะหมายถึงนะคะตัวมาตรฐานของเราเนี่ยหมายถึงอะไร"
    },
    {
      "message_id": 895,
      "agent_id": 2,
      "delay": 0.238,
      "speech_duration": 0.228,
      "transcribe_duration": 0.238,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 896,
      "agent_id": 2,
      "delay": 0.239,
      "speech_duration": 0.292,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 897,
      "agent_id": 2,
      "delay": 2.702,
      "speech_duration": 2.724,
      "transcribe_duration": 2.702,
      "wpm": 116,
      "message": "ข้อที่ 2 ราคาก็จะถูก"
    },
    {
      "message_id": 898,
      "agent_id": 2,
      "delay": 0.222,
      "speech_duration": 0.292,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 899,
      "agent_id": 2,
      "delay": 4.041,
      "speech_duration": 4.068,
      "transcribe_duration": 4.041,
      "wpm": 136,
      "message": "มาตรฐานนะคะตัวไอติมเนี่ยก่อนที่จะถูก"
    },
    {
      "message_id": 900,
      "agent_id": 2,
      "delay": 4.539,
      "speech_duration": 4.516,
      "transcribe_duration": 4.539,
      "wpm": 173,
      "message": "เปลี่ยนมาใช้เรียกว่ามาตรฐานไอคิวหรือว่าไอจีแอลเนี่ย"
    },
    {
      "message_id": 901,
      "agent_id": 2,
      "delay": 1.408,
      "speech_duration": 1.444,
      "transcribe_duration": 1.408,
      "wpm": 166,
      "message": "ชื่อก่อนหน้านี้"
    },
    {
      "message_id": 902,
      "agent_id": 2,
      "delay": 1.329,
      "speech_duration": 1.38,
      "transcribe_duration": 1.329,
      "wpm": 130,
      "message": "ชื่อว่าอะไร"
    },
    {
      "message_id": 903,
      "agent_id": 2,
      "delay": 1.776,
      "speech_duration": 1.828,
      "transcribe_duration": 1.776,
      "wpm": 115,
      "message": "เราก็ประโยชน์"
    },
    {
      "message_id": 904,
      "agent_id": 2,
      "delay": 1.039,
      "speech_duration": 1.06,
      "transcribe_duration": 1.039,
      "wpm": 142,
      "message": "ที่ได้รับ"
    },
    {
      "message_id": 905,
      "agent_id": 2,
      "delay": 1.19,
      "speech_duration": 1.252,
      "transcribe_duration": 1.19,
      "wpm": 108,
      "message": "มีกี่ข้อ"
    },
    {
      "message_id": 906,
      "agent_id": 2,
      "delay": 1.023,
      "speech_duration": 1.06,
      "transcribe_duration": 1.023,
      "wpm": 99,
      "message": "ข้อไหม"
    },
    {
      "message_id": 907,
      "agent_id": 2,
      "delay": 1.708,
      "speech_duration": 1.764,
      "transcribe_duration": 1.708,
      "wpm": 85,
      "message": "ก็ไปดูว่า"
    },
    {
      "message_id": 908,
      "agent_id": 2,
      "delay": 0.238,
      "speech_duration": 0.292,
      "transcribe_duration": 0.238,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 909,
      "agent_id": 2,
      "delay": 5.377,
      "speech_duration": 5.348,
      "transcribe_duration": 5.377,
      "wpm": 219,
      "message": "ประโยชน์ที่หน่วยงานหรือองค์กรนำตัวมาตรฐานตัวเนี่ยไปใช้งานแล้วเกิดประโยชน์อะไร"
    },
    {
      "message_id": 910,
      "agent_id": 2,
      "delay": 0.488,
      "speech_duration": 0.548,
      "transcribe_duration": 0.488,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 911,
      "agent_id": 2,
      "delay": 2.947,
      "speech_duration": 2.916,
      "transcribe_duration": 2.947,
      "wpm": 149,
      "message": "บาร์โค้ด 4 ก็จะเป็นโครงสร้าง"
    },
    {
      "message_id": 912,
      "agent_id": 2,
      "delay": 0.557,
      "speech_duration": 0.612,
      "transcribe_duration": 0.557,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 913,
      "agent_id": 2,
      "delay": 0.797,
      "speech_duration": 0.868,
      "transcribe_duration": 0.797,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 914,
      "agent_id": 2,
      "delay": 0.203,
      "speech_duration": 0.228,
      "transcribe_duration": 0.203,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 915,
      "agent_id": 2,
      "delay": 0.296,
      "speech_duration": 0.292,
      "transcribe_duration": 0.296,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 916,
      "agent_id": 2,
      "delay": 5.114,
      "speech_duration": 5.092,
      "transcribe_duration": 5.114,
      "wpm": 218,
      "message": "ที่กล่าวไปเมื่อกี้มีทั้ง service agreement นะคะ Continuous อะไรต่างๆเนี่ย"
    },
    {
      "message_id": 917,
      "agent_id": 2,
      "delay": 3.016,
      "speech_duration": 3.044,
      "transcribe_duration": 3.016,
      "wpm": 192,
      "message": "โครงสร้างทั้งหมดมีกี่องค์ประกอบแล้วแต่"
    },
    {
      "message_id": 918,
      "agent_id": 2,
      "delay": 1.469,
      "speech_duration": 1.508,
      "transcribe_duration": 1.469,
      "wpm": 129,
      "message": "องค์ประกอบมี"
    },
    {
      "message_id": 919,
      "agent_id": 2,
      "delay": 1.773,
      "speech_duration": 1.828,
      "transcribe_duration": 1.773,
      "wpm": 189,
      "message": "องค์ประกอบย่อยอะไรบ้าง"
    },
    {
      "message_id": 920,
      "agent_id": 2,
      "delay": 2.3,
      "speech_duration": 2.34,
      "transcribe_duration": 2.3,
      "wpm": 212,
      "message": "ที่มาสนับสนุนตัวโครงสร้างทั้งหมด"
    },
    {
      "message_id": 921,
      "agent_id": 2,
      "delay": 2.055,
      "speech_duration": 2.084,
      "transcribe_duration": 2.055,
      "wpm": 137,
      "message": "แล้วก็ห้ามก็จะเป็น"
    },
    {
      "message_id": 922,
      "agent_id": 2,
      "delay": 3.141,
      "speech_duration": 3.172,
      "transcribe_duration": 3.141,
      "wpm": 95,
      "message": "ไอติมเนี่ยเราสามารถ"
    },
    {
      "message_id": 923,
      "agent_id": 2,
      "delay": 1.864,
      "speech_duration": 1.892,
      "transcribe_duration": 1.864,
      "wpm": 135,
      "message": "นำมาใช้ในขั้นตอน"
    },
    {
      "message_id": 924,
      "agent_id": 2,
      "delay": 1.716,
      "speech_duration": 1.764,
      "transcribe_duration": 1.716,
      "wpm": 136,
      "message": "ที่เท่าไหร่แล้ว"
    },
    {
      "message_id": 925,
      "agent_id": 2,
      "delay": 0.895,
      "speech_duration": 0.932,
      "transcribe_duration": 0.895,
      "wpm": 161,
      "message": "เพราะอะไร"
    },
    {
      "message_id": 926,
      "agent_id": 2,
      "delay": 4.319,
      "speech_duration": 4.324,
      "transcribe_duration": 4.319,
      "wpm": 135,
      "message": "แล้วจะเกิดประโยชน์อะไรตัดมาหรือไม่มาคะ"
    },
    {
      "message_id": 927,
      "agent_id": 2,
      "delay": 0.244,
      "speech_duration": 0.292,
      "transcribe_duration": 0.244,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 928,
      "agent_id": 2,
      "delay": 1.656,
      "speech_duration": 1.7,
      "transcribe_duration": 1.656,
      "wpm": 159,
      "message": "อันนี้ก็จะเป็นแบบ"
    },
    {
      "message_id": 929,
      "agent_id": 2,
      "delay": 0.205,
      "speech_duration": 0.228,
      "transcribe_duration": 0.205,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 930,
      "agent_id": 2,
      "delay": 0.222,
      "speech_duration": 0.292,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 931,
      "agent_id": 2,
      "delay": 0.942,
      "speech_duration": 0.996,
      "transcribe_duration": 0.942,
      "wpm": 75,
      "message": "สรุป"
    },
    {
      "message_id": 932,
      "agent_id": 2,
      "delay": 5.219,
      "speech_duration": 5.156,
      "transcribe_duration": 5.219,
      "wpm": 186,
      "message": "ยายๆมาให้นะคะเพราะตัวมาตรฐานตัวชี้วัดในก็จะค่อนข้างมีรายละเอียด"
    },
    {
      "message_id": 933,
      "agent_id": 2,
      "delay": 5.867,
      "speech_duration": 5.796,
      "transcribe_duration": 5.867,
      "wpm": 155,
      "message": "นางเอกนะคะส่วนงานของเราก็จะมีทั้งหมด 5 ข้อนะคะเดี๋ยวเราก็จะ"
    },
    {
      "message_id": 934,
      "agent_id": 2,
      "delay": 5.104,
      "speech_duration": 5.092,
      "transcribe_duration": 5.104,
      "wpm": 147,
      "message": "หาทบทวนแล้วก็ตอบคำถามตัวนี้เข้าไปนะคะโดยอาจารย์ก็"
    },
    {
      "message_id": 935,
      "agent_id": 2,
      "delay": 2.368,
      "speech_duration": 2.404,
      "transcribe_duration": 2.368,
      "wpm": 144,
      "message": "ทำการเปิดตัว Classroom"
    },
    {
      "message_id": 936,
      "agent_id": 2,
      "delay": 2.227,
      "speech_duration": 2.276,
      "transcribe_duration": 2.227,
      "wpm": 79,
      "message": "ให้นักศึกษา"
    },
    {
      "message_id": 937,
      "agent_id": 2,
      "delay": 0.351,
      "speech_duration": 0.42,
      "transcribe_duration": 0.351,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 938,
      "agent_id": 2,
      "delay": 3.985,
      "speech_duration": 4.004,
      "transcribe_duration": 3.985,
      "wpm": 172,
      "message": "ตัวงานนะคะตัวท้ายบทเรียบร้อยแล้วก็เอามาจัดส่ง"
    },
    {
      "message_id": 939,
      "agent_id": 2,
      "delay": 1.26,
      "speech_duration": 1.316,
      "transcribe_duration": 1.26,
      "wpm": 91,
      "message": "กลับตัว"
    },
    {
      "message_id": 940,
      "agent_id": 2,
      "delay": 2.593,
      "speech_duration": 2.596,
      "transcribe_duration": 2.593,
      "wpm": 133,
      "message": "พัดลมของเรานะคะเป็นตัว"
    },
    {
      "message_id": 941,
      "agent_id": 2,
      "delay": 1.588,
      "speech_duration": 1.636,
      "transcribe_duration": 1.588,
      "wpm": 128,
      "message": "กลุ่มเดิมนะคะ"
    },
    {
      "message_id": 942,
      "agent_id": 2,
      "delay": 1.804,
      "speech_duration": 1.828,
      "transcribe_duration": 1.804,
      "wpm": 189,
      "message": "ของตัวรายวิชานี้นี่เอง"
    },
    {
      "message_id": 943,
      "agent_id": 2,
      "delay": 2.614,
      "speech_duration": 2.66,
      "transcribe_duration": 2.614,
      "wpm": 34,
      "message": "ใครมี"
    },
    {
      "message_id": 944,
      "agent_id": 2,
      "delay": 1.206,
      "speech_duration": 1.252,
      "transcribe_duration": 1.206,
      "wpm": 72,
      "message": "ขอถาม"
    },
    {
      "message_id": 945,
      "agent_id": 2,
      "delay": 3.266,
      "speech_duration": 3.236,
      "transcribe_duration": 3.266,
      "wpm": 167,
      "message": "เกี่ยวกับตัวมาตรฐานไอคิวตัวนี้ไหมคะ"
    },
    {
      "message_id": 946,
      "agent_id": 2,
      "delay": 4.627,
      "speech_duration": 4.644,
      "transcribe_duration": 4.627,
      "wpm": 171,
      "message": "หรือพูดไปแล้วอาจจะเร็วไปช้าไปนะคะถามได้นะคะว่าตรงไหน"
    },
    {
      "message_id": 947,
      "agent_id": 2,
      "delay": 1.016,
      "speech_duration": 1.06,
      "transcribe_duration": 1.016,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 948,
      "agent_id": 2,
      "delay": 0.42,
      "speech_duration": 0.228,
      "transcribe_duration": 0.42,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 949,
      "agent_id": 2,
      "delay": 0.236,
      "speech_duration": 0.292,
      "transcribe_duration": 0.236,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 950,
      "agent_id": 2,
      "delay": 0.748,
      "speech_duration": 0.804,
      "transcribe_duration": 0.748,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 951,
      "agent_id": 2,
      "delay": 0.2,
      "speech_duration": 0.228,
      "transcribe_duration": 0.2,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 952,
      "agent_id": 2,
      "delay": 1.067,
      "speech_duration": 1.124,
      "transcribe_duration": 1.067,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 953,
      "agent_id": 2,
      "delay": 1.311,
      "speech_duration": 1.38,
      "transcribe_duration": 1.311,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 954,
      "agent_id": 2,
      "delay": 3.327,
      "speech_duration": 3.364,
      "transcribe_duration": 3.327,
      "wpm": 147,
      "message": "สัปดาห์หน้าค่ะเดี๋ยวจะมีสอบกำหนด"
    },
    {
      "message_id": 955,
      "agent_id": 2,
      "delay": 1.522,
      "speech_duration": 1.572,
      "transcribe_duration": 1.522,
      "wpm": 115,
      "message": "เขาว่าเราจะ"
    },
    {
      "message_id": 956,
      "agent_id": 2,
      "delay": 7.707,
      "speech_duration": 7.652,
      "transcribe_duration": 7.707,
      "wpm": 182,
      "message": "ตอบถึงตัวมาตรฐานตัวไหนตัวเนื้อหาอะไรนะคะแล้วจะมาแจ้งในกลุ่มให้ทราบอีกรอบนึงจะได้เตรียมตัวกัน"
    },
    {
      "message_id": 957,
      "agent_id": 2,
      "delay": 0.621,
      "speech_duration": 0.676,
      "transcribe_duration": 0.621,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 958,
      "agent_id": 2,
      "delay": 0.278,
      "speech_duration": 0.228,
      "transcribe_duration": 0.278,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 959,
      "agent_id": 2,
      "delay": 0.242,
      "speech_duration": 0.292,
      "transcribe_duration": 0.242,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 960,
      "agent_id": 2,
      "delay": 0.258,
      "speech_duration": 0.228,
      "transcribe_duration": 0.258,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 961,
      "agent_id": 2,
      "delay": 0.411,
      "speech_duration": 0.228,
      "transcribe_duration": 0.411,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 962,
      "agent_id": 2,
      "delay": 0.621,
      "speech_duration": 0.676,
      "transcribe_duration": 0.621,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 963,
      "agent_id": 2,
      "delay": 0.412,
      "speech_duration": 0.228,
      "transcribe_duration": 0.412,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 964,
      "agent_id": 2,
      "delay": 0.272,
      "speech_duration": 0.228,
      "transcribe_duration": 0.272,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 965,
      "agent_id": 2,
      "delay": 2.541,
      "speech_duration": 2.596,
      "transcribe_duration": 2.541,
      "wpm": 116,
      "message": "มีคำถามเพิ่มเติมไหม"
    },
    {
      "message_id": 966,
      "agent_id": 2,
      "delay": 0.26,
      "speech_duration": 0.228,
      "transcribe_duration": 0.26,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 967,
      "agent_id": 2,
      "delay": 0.231,
      "speech_duration": 0.292,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 968,
      "agent_id": 2,
      "delay": 1.849,
      "speech_duration": 1.892,
      "transcribe_duration": 1.849,
      "wpm": 103,
      "message": "ถามอะไรไหมคะ"
    },
    {
      "message_id": 969,
      "agent_id": 2,
      "delay": 0.432,
      "speech_duration": 0.42,
      "transcribe_duration": 0.432,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 970,
      "agent_id": 2,
      "delay": 0.695,
      "speech_duration": 0.74,
      "transcribe_duration": 0.695,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 971,
      "agent_id": 2,
      "delay": 0.21,
      "speech_duration": 0.228,
      "transcribe_duration": 0.21,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 972,
      "agent_id": 2,
      "delay": 0.509,
      "speech_duration": 0.548,
      "transcribe_duration": 0.509,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 973,
      "agent_id": 2,
      "delay": 0.494,
      "speech_duration": 0.548,
      "transcribe_duration": 0.494,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 974,
      "agent_id": 2,
      "delay": 0.252,
      "speech_duration": 0.228,
      "transcribe_duration": 0.252,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 975,
      "agent_id": 2,
      "delay": 0.927,
      "speech_duration": 0.996,
      "transcribe_duration": 0.927,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 976,
      "agent_id": 2,
      "delay": 1.254,
      "speech_duration": 1.316,
      "transcribe_duration": 1.254,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 977,
      "agent_id": 2,
      "delay": 2.947,
      "speech_duration": 2.98,
      "transcribe_duration": 2.947,
      "wpm": 106,
      "message": "ตอนบ่ายพร้อมสอบไหมคะ"
    },
    {
      "message_id": 978,
      "agent_id": 2,
      "delay": 0.364,
      "speech_duration": 0.42,
      "transcribe_duration": 0.364,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 979,
      "agent_id": 2,
      "delay": 0.231,
      "speech_duration": 0.292,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 980,
      "agent_id": 2,
      "delay": 4.412,
      "speech_duration": 4.452,
      "transcribe_duration": 4.412,
      "wpm": 20,
      "message": "ok ok"
    },
    {
      "message_id": 981,
      "agent_id": 2,
      "delay": 2.967,
      "speech_duration": 2.98,
      "transcribe_duration": 2.967,
      "wpm": 151,
      "message": "ท้ายบทของเรานะคะทั้งหมด 5 ข้อ"
    },
    {
      "message_id": 982,
      "agent_id": 2,
      "delay": 2.798,
      "speech_duration": 2.788,
      "transcribe_duration": 2.798,
      "wpm": 118,
      "message": "ก็สรุปมาให้นะจะได้บอก"
    },
    {
      "message_id": 983,
      "agent_id": 2,
      "delay": 0.381,
      "speech_duration": 0.42,
      "transcribe_duration": 0.381,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 984,
      "agent_id": 2,
      "delay": 2.053,
      "speech_duration": 2.084,
      "transcribe_duration": 2.053,
      "wpm": 144,
      "message": "ไม่เยอะจนเกินไปนะคะ"
    },
    {
      "message_id": 985,
      "agent_id": 2,
      "delay": 0.419,
      "speech_duration": 0.228,
      "transcribe_duration": 0.419,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 986,
      "agent_id": 2,
      "delay": 0.289,
      "speech_duration": 0.356,
      "transcribe_duration": 0.289,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 987,
      "agent_id": 2,
      "delay": 1.533,
      "speech_duration": 1.572,
      "transcribe_duration": 1.533,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 988,
      "agent_id": 2,
      "delay": 0.273,
      "speech_duration": 0.228,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 989,
      "agent_id": 2,
      "delay": 0.28,
      "speech_duration": 0.292,
      "transcribe_duration": 0.28,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 990,
      "agent_id": 2,
      "delay": 0.273,
      "speech_duration": 0.228,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 991,
      "agent_id": 2,
      "delay": 0.683,
      "speech_duration": 0.74,
      "transcribe_duration": 0.683,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 992,
      "agent_id": 2,
      "delay": 0.203,
      "speech_duration": 0.228,
      "transcribe_duration": 0.203,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 993,
      "agent_id": 2,
      "delay": 1.003,
      "speech_duration": 1.06,
      "transcribe_duration": 1.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 994,
      "agent_id": 2,
      "delay": 5.009,
      "speech_duration": 5.028,
      "transcribe_duration": 5.009,
      "wpm": 167,
      "message": "เดี๋ยวเราก็จะมีการสอบมิดเทอมใช่ไหมคะตอนนี้เราเรียนมาถึง"
    },
    {
      "message_id": 995,
      "agent_id": 2,
      "delay": 5.217,
      "speech_duration": 5.22,
      "transcribe_duration": 5.217,
      "wpm": 158,
      "message": "บทที่ 6 เราใช่ไหมเอ่ยเราก็จะมีตัวมาตรฐานหลายๆตัวรวมถึง"
    },
    {
      "message_id": 996,
      "agent_id": 2,
      "delay": 1.017,
      "speech_duration": 1.06,
      "transcribe_duration": 1.017,
      "wpm": 113,
      "message": "ขั้นตอน"
    },
    {
      "message_id": 997,
      "agent_id": 2,
      "delay": 3.202,
      "speech_duration": 3.236,
      "transcribe_duration": 3.202,
      "wpm": 172,
      "message": "การทำงานของตัวมาตรฐานรายละเอียดต่างๆ"
    },
    {
      "message_id": 998,
      "agent_id": 2,
      "delay": 0.289,
      "speech_duration": 0.292,
      "transcribe_duration": 0.289,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 999,
      "agent_id": 2,
      "delay": 0.743,
      "speech_duration": 0.804,
      "transcribe_duration": 0.743,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1000,
      "agent_id": 2,
      "delay": 0.255,
      "speech_duration": 0.228,
      "transcribe_duration": 0.255,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1001,
      "agent_id": 2,
      "delay": 0.519,
      "speech_duration": 0.548,
      "transcribe_duration": 0.519,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1002,
      "agent_id": 2,
      "delay": 0.647,
      "speech_duration": 0.676,
      "transcribe_duration": 0.647,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1003,
      "agent_id": 2,
      "delay": 1.132,
      "speech_duration": 1.188,
      "transcribe_duration": 1.132,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1004,
      "agent_id": 2,
      "delay": 2.958,
      "speech_duration": 2.98,
      "transcribe_duration": 2.958,
      "wpm": 86,
      "message": "ข้อสอบของเรานะคะ"
    },
    {
      "message_id": 1005,
      "agent_id": 2,
      "delay": 0.446,
      "speech_duration": 0.356,
      "transcribe_duration": 0.446,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1006,
      "agent_id": 2,
      "delay": 0.437,
      "speech_duration": 0.484,
      "transcribe_duration": 0.437,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1007,
      "agent_id": 2,
      "delay": 0.283,
      "speech_duration": 0.292,
      "transcribe_duration": 0.283,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1008,
      "agent_id": 2,
      "delay": 0.23,
      "speech_duration": 0.292,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1009,
      "agent_id": 2,
      "delay": 0.552,
      "speech_duration": 0.612,
      "transcribe_duration": 0.552,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1010,
      "agent_id": 2,
      "delay": 3.125,
      "speech_duration": 3.172,
      "transcribe_duration": 3.125,
      "wpm": 85,
      "message": "ก็เดี๋ยวอาจารย์จะ"
    },
    {
      "message_id": 1011,
      "agent_id": 2,
      "delay": 0.283,
      "speech_duration": 0.292,
      "transcribe_duration": 0.283,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1012,
      "agent_id": 2,
      "delay": 5.676,
      "speech_duration": 5.668,
      "transcribe_duration": 5.676,
      "wpm": 103,
      "message": "แบ่งนะคะตัวเนื้อหานะคะว่าที่เราจะมาใช้"
    },
    {
      "message_id": 1013,
      "agent_id": 2,
      "delay": 0.62,
      "speech_duration": 0.676,
      "transcribe_duration": 0.62,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1014,
      "agent_id": 2,
      "delay": 0.197,
      "speech_duration": 0.228,
      "transcribe_duration": 0.197,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1015,
      "agent_id": 2,
      "delay": 2.196,
      "speech_duration": 2.212,
      "transcribe_duration": 2.196,
      "wpm": 142,
      "message": "มีหัวข้ออะไรบ้างเนาะ"
    },
    {
      "message_id": 1016,
      "agent_id": 2,
      "delay": 4.035,
      "speech_duration": 4.068,
      "transcribe_duration": 4.035,
      "wpm": 159,
      "message": "เริ่มตั้งแต่บทที่ 1 ของเรานะคะเกี่ยวกับพวก"
    },
    {
      "message_id": 1017,
      "agent_id": 2,
      "delay": 0.231,
      "speech_duration": 0.228,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1018,
      "agent_id": 2,
      "delay": 2.739,
      "speech_duration": 2.788,
      "transcribe_duration": 2.739,
      "wpm": 140,
      "message": "อธิบายเกี่ยวกับตัวมาตรฐาน"
    },
    {
      "message_id": 1019,
      "agent_id": 2,
      "delay": 5.134,
      "speech_duration": 5.092,
      "transcribe_duration": 5.134,
      "wpm": 203,
      "message": "ราคาทั้งหมดของเราถูกไหมคะว่าเราจะเรียนเกี่ยวกับเรื่องมาตรฐานอะไรบ้าง"
    },
    {
      "message_id": 1020,
      "agent_id": 2,
      "delay": 0.693,
      "speech_duration": 0.74,
      "transcribe_duration": 0.693,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1021,
      "agent_id": 2,
      "delay": 2.399,
      "speech_duration": 2.404,
      "transcribe_duration": 2.399,
      "wpm": 156,
      "message": "ในตัวรายวิชานี้นะบทที่ 1"
    },
    {
      "message_id": 1022,
      "agent_id": 2,
      "delay": 5.994,
      "speech_duration": 5.988,
      "transcribe_duration": 5.994,
      "wpm": 103,
      "message": "จัดมานะคะบทที่ 2 ก็จะเป็นตัวมาตรฐานไหมคะ"
    },
    {
      "message_id": 1023,
      "agent_id": 2,
      "delay": 2.237,
      "speech_duration": 2.276,
      "transcribe_duration": 2.237,
      "wpm": 158,
      "message": "ประธานาธิบดีของเราเนี่ย"
    },
    {
      "message_id": 1024,
      "agent_id": 2,
      "delay": 1.775,
      "speech_duration": 1.828,
      "transcribe_duration": 1.775,
      "wpm": 107,
      "message": "ก็จะค่อนข้าง"
    },
    {
      "message_id": 1025,
      "agent_id": 2,
      "delay": 0.435,
      "speech_duration": 0.228,
      "transcribe_duration": 0.435,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1026,
      "agent_id": 2,
      "delay": 2.146,
      "speech_duration": 2.148,
      "transcribe_duration": 2.146,
      "wpm": 196,
      "message": "มีรายละเอียดที่ข้างเยอะกว่า"
    },
    {
      "message_id": 1027,
      "agent_id": 2,
      "delay": 4.027,
      "speech_duration": 4.004,
      "transcribe_duration": 4.027,
      "wpm": 191,
      "message": "อาหารตัวอื่นเพราะว่าเป็นตัวมาตรฐานที่นักศึกษาน่าจะ"
    },
    {
      "message_id": 1028,
      "agent_id": 2,
      "delay": 0.695,
      "speech_duration": 0.74,
      "transcribe_duration": 0.695,
      "wpm": 81,
      "message": "ถูก"
    },
    {
      "message_id": 1029,
      "agent_id": 2,
      "delay": 0.684,
      "speech_duration": 0.74,
      "transcribe_duration": 0.684,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1030,
      "agent_id": 2,
      "delay": 1.865,
      "speech_duration": 1.892,
      "transcribe_duration": 1.865,
      "wpm": 119,
      "message": "นำมาใช้หรือว่า"
    },
    {
      "message_id": 1031,
      "agent_id": 2,
      "delay": 0.249,
      "speech_duration": 0.228,
      "transcribe_duration": 0.249,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1032,
      "agent_id": 2,
      "delay": 5.564,
      "speech_duration": 5.54,
      "transcribe_duration": 5.564,
      "wpm": 179,
      "message": "อาจจะใช้อุปกรณ์นะคะหรือว่าพบเห็นตัวอุปกรณ์ได้ค่อนข้างเยอะรวมถึงใน"
    },
    {
      "message_id": 1033,
      "agent_id": 2,
      "delay": 2.179,
      "speech_duration": 2.148,
      "transcribe_duration": 2.179,
      "wpm": 105,
      "message": "สถานีเนี่ยก็จะ"
    },
    {
      "message_id": 1034,
      "agent_id": 2,
      "delay": 3.946,
      "speech_duration": 3.94,
      "transcribe_duration": 3.946,
      "wpm": 145,
      "message": "สอดคล้องกับตัวรายวิชาอื่นเกี่ยวกับพวก"
    },
    {
      "message_id": 1035,
      "agent_id": 2,
      "delay": 0.815,
      "speech_duration": 0.868,
      "transcribe_duration": 0.815,
      "wpm": 86,
      "message": "วิชา"
    },
    {
      "message_id": 1036,
      "agent_id": 2,
      "delay": 2.865,
      "speech_duration": 2.852,
      "transcribe_duration": 2.865,
      "wpm": 221,
      "message": "เครือข่ายหรือว่าวิชาสื่อสารเกี่ยวกับสัตว์"
    },
    {
      "message_id": 1037,
      "agent_id": 2,
      "delay": 3.208,
      "speech_duration": 3.236,
      "transcribe_duration": 3.208,
      "wpm": 209,
      "message": "อุปกรณ์คอมพิวเตอร์อุปกรณ์อิเล็กทรอนิกส์ต่างๆ"
    },
    {
      "message_id": 1038,
      "agent_id": 2,
      "delay": 3.162,
      "speech_duration": 3.172,
      "transcribe_duration": 3.162,
      "wpm": 166,
      "message": "บ่ได้ 3 ของเราก็จะเป็นเกี่ยวกับตัว"
    },
    {
      "message_id": 1039,
      "agent_id": 2,
      "delay": 2.707,
      "speech_duration": 2.724,
      "transcribe_duration": 2.707,
      "wpm": 121,
      "message": "สายสื่อสารมาตรฐานนะคะ"
    },
    {
      "message_id": 1040,
      "agent_id": 2,
      "delay": 3.314,
      "speech_duration": 3.364,
      "transcribe_duration": 3.314,
      "wpm": 89,
      "message": "ว่าสายสื่อสารของเรา"
    },
    {
      "message_id": 1041,
      "agent_id": 2,
      "delay": 1.021,
      "speech_duration": 1.06,
      "transcribe_duration": 1.021,
      "wpm": 142,
      "message": "มีทั้งหมด"
    },
    {
      "message_id": 1042,
      "agent_id": 2,
      "delay": 2.691,
      "speech_duration": 2.724,
      "transcribe_duration": 2.691,
      "wpm": 77,
      "message": "กี่ประเภทนะคะ"
    },
    {
      "message_id": 1043,
      "agent_id": 2,
      "delay": 4.344,
      "speech_duration": 4.388,
      "transcribe_duration": 4.344,
      "wpm": 126,
      "message": "มีคุณสมบัติอะไรทำมาจากวัสดุประเภทไหน"
    },
    {
      "message_id": 1044,
      "agent_id": 2,
      "delay": 0.29,
      "speech_duration": 0.356,
      "transcribe_duration": 0.29,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1045,
      "agent_id": 2,
      "delay": 5.238,
      "speech_duration": 5.284,
      "transcribe_duration": 5.238,
      "wpm": 116,
      "message": "สายสื่อสารต่างๆให้ระยะทางใกล้ไกลระดับไหน"
    },
    {
      "message_id": 1046,
      "agent_id": 2,
      "delay": 2.628,
      "speech_duration": 2.66,
      "transcribe_duration": 2.628,
      "wpm": 107,
      "message": "เป็นสายสื่อสารนะคะ"
    },
    {
      "message_id": 1047,
      "agent_id": 2,
      "delay": 3.536,
      "speech_duration": 3.556,
      "transcribe_duration": 3.536,
      "wpm": 181,
      "message": "อยู่ไหนที่เหมาะกับอุปกรณ์ประเภทไหนแล้วก็มี"
    },
    {
      "message_id": 1048,
      "agent_id": 2,
      "delay": 1.322,
      "speech_duration": 1.38,
      "transcribe_duration": 1.322,
      "wpm": 76,
      "message": "ลักษณะ"
    },
    {
      "message_id": 1049,
      "agent_id": 2,
      "delay": 2.1,
      "speech_duration": 2.148,
      "transcribe_duration": 2.1,
      "wpm": 140,
      "message": "การเชื่อมต่ออย่างไร"
    },
    {
      "message_id": 1050,
      "agent_id": 2,
      "delay": 2.643,
      "speech_duration": 2.66,
      "transcribe_duration": 2.643,
      "wpm": 45,
      "message": "เราก็มี"
    },
    {
      "message_id": 1051,
      "agent_id": 2,
      "delay": 3.42,
      "speech_duration": 3.428,
      "transcribe_duration": 3.42,
      "wpm": 179,
      "message": "เชื่อมต่อหรือว่าพวก connector ต่างๆเนี่ย"
    },
    {
      "message_id": 1052,
      "agent_id": 2,
      "delay": 2.608,
      "speech_duration": 2.596,
      "transcribe_duration": 2.608,
      "wpm": 139,
      "message": "มีลักษณะแบบไหนไม่มีนะคะ"
    },
    {
      "message_id": 1053,
      "agent_id": 2,
      "delay": 5.499,
      "speech_duration": 5.476,
      "transcribe_duration": 5.499,
      "wpm": 178,
      "message": "อันนี้ก็จะเป็นรูปแบบของบทที่ 3 ของเราเป็นสายสื่อสารมาตรฐานแล้วก็"
    },
    {
      "message_id": 1054,
      "agent_id": 2,
      "delay": 3,
      "speech_duration": 2.98,
      "transcribe_duration": 3,
      "wpm": 131,
      "message": "คราวนี้นะคะบทที่ 4 ของเรา"
    },
    {
      "message_id": 1055,
      "agent_id": 2,
      "delay": 0.242,
      "speech_duration": 0.228,
      "transcribe_duration": 0.242,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1056,
      "agent_id": 2,
      "delay": 0.754,
      "speech_duration": 0.804,
      "transcribe_duration": 0.754,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1057,
      "agent_id": 2,
      "delay": 5.285,
      "speech_duration": 5.284,
      "transcribe_duration": 5.285,
      "wpm": 139,
      "message": "บทที่ 4 ก็จะพูดถึงรูปแบบของอินเทอร์เน็ตมีนะคะว่า"
    },
    {
      "message_id": 1058,
      "agent_id": 2,
      "delay": 2.861,
      "speech_duration": 2.916,
      "transcribe_duration": 2.861,
      "wpm": 134,
      "message": "เราสามารถเชื่อมต่ออุปกรณ์"
    },
    {
      "message_id": 1059,
      "agent_id": 2,
      "delay": 6.034,
      "speech_duration": 6.052,
      "transcribe_duration": 6.034,
      "wpm": 134,
      "message": "หรือว่าอุปกรณ์คอมพิวเตอร์นะคะในตัวระบบเครือข่ายของเรา"
    },
    {
      "message_id": 1060,
      "agent_id": 2,
      "delay": 1.471,
      "speech_duration": 1.508,
      "transcribe_duration": 1.471,
      "wpm": 139,
      "message": "รูปแบบไหนบ้าง"
    },
    {
      "message_id": 1061,
      "agent_id": 2,
      "delay": 0.394,
      "speech_duration": 0.42,
      "transcribe_duration": 0.394,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1062,
      "agent_id": 2,
      "delay": 2.498,
      "speech_duration": 2.532,
      "transcribe_duration": 2.498,
      "wpm": 130,
      "message": "เชื่อมต่อแล้วทำการส่ง"
    },
    {
      "message_id": 1063,
      "agent_id": 2,
      "delay": 1.902,
      "speech_duration": 1.956,
      "transcribe_duration": 1.902,
      "wpm": 153,
      "message": "สัญญาณข้อมูลอย่างไร"
    },
    {
      "message_id": 1064,
      "agent_id": 2,
      "delay": 0.239,
      "speech_duration": 0.292,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1065,
      "agent_id": 2,
      "delay": 0.948,
      "speech_duration": 0.996,
      "transcribe_duration": 0.948,
      "wpm": 196,
      "message": "อินเทอร์เน็ต"
    },
    {
      "message_id": 1066,
      "agent_id": 2,
      "delay": 3.065,
      "speech_duration": 3.108,
      "transcribe_duration": 3.065,
      "wpm": 140,
      "message": "สามารถส่งสัญญาณข้อมูลอยู่ที่"
    },
    {
      "message_id": 1067,
      "agent_id": 2,
      "delay": 1.129,
      "speech_duration": 1.188,
      "transcribe_duration": 1.129,
      "wpm": 215,
      "message": "ความเร็วเท่าไหร่"
    },
    {
      "message_id": 1068,
      "agent_id": 2,
      "delay": 5.19,
      "speech_duration": 5.22,
      "transcribe_duration": 5.19,
      "wpm": 138,
      "message": "ต่อด้วยอุปกรณ์อะไรบ้างใช้สายทองแดงไหมหรือว่าใช้"
    },
    {
      "message_id": 1069,
      "agent_id": 2,
      "delay": 1.139,
      "speech_duration": 1.188,
      "transcribe_duration": 1.139,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1070,
      "agent_id": 2,
      "delay": 4.926,
      "speech_duration": 4.9,
      "transcribe_duration": 4.926,
      "wpm": 159,
      "message": "การเชื่อมต่อนี้ก็จะได้ไปทบทวนนะสำหรับบทที่ 4 ของเรา"
    },
    {
      "message_id": 1071,
      "agent_id": 2,
      "delay": 0.261,
      "speech_duration": 0.228,
      "transcribe_duration": 0.261,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1072,
      "agent_id": 2,
      "delay": 5.256,
      "speech_duration": 5.22,
      "transcribe_duration": 5.256,
      "wpm": 129,
      "message": "คราวนี้มาพูดถึงบทที่ 5 ที่เราพึ่งเรียนไปก่อน"
    },
    {
      "message_id": 1073,
      "agent_id": 2,
      "delay": 6.526,
      "speech_duration": 6.5,
      "transcribe_duration": 6.526,
      "wpm": 132,
      "message": "งานนี้คือสัปดาห์ก่อนของเรานะคะก็จะเป็นรูปแบบของตัวคือใคร"
    },
    {
      "message_id": 1074,
      "agent_id": 2,
      "delay": 2.816,
      "speech_duration": 2.852,
      "transcribe_duration": 2.816,
      "wpm": 63,
      "message": "กลับเองนะคะ"
    },
    {
      "message_id": 1075,
      "agent_id": 2,
      "delay": 0.278,
      "speech_duration": 0.228,
      "transcribe_duration": 0.278,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1076,
      "agent_id": 2,
      "delay": 0.238,
      "speech_duration": 0.228,
      "transcribe_duration": 0.238,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1077,
      "agent_id": 2,
      "delay": 0.248,
      "speech_duration": 0.292,
      "transcribe_duration": 0.248,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1078,
      "agent_id": 2,
      "delay": 3.772,
      "speech_duration": 3.812,
      "transcribe_duration": 3.772,
      "wpm": 126,
      "message": "อันนี้ก็จะใช้นะคะในการเชื่อมต่อ"
    },
    {
      "message_id": 1079,
      "agent_id": 2,
      "delay": 0.619,
      "speech_duration": 0.676,
      "transcribe_duration": 0.619,
      "wpm": 111,
      "message": "ระบบ"
    },
    {
      "message_id": 1080,
      "agent_id": 2,
      "delay": 1.198,
      "speech_duration": 1.252,
      "transcribe_duration": 1.198,
      "wpm": 144,
      "message": "คอมพิวเตอร์"
    },
    {
      "message_id": 1081,
      "agent_id": 2,
      "delay": 5.958,
      "speech_duration": 5.924,
      "transcribe_duration": 5.958,
      "wpm": 170,
      "message": "ในการสื่อสารเช่นเดียวกันนะคะแล้วในกรณีที่เราส่งข้อมูลไปนะคะในหน่วย"
    },
    {
      "message_id": 1082,
      "agent_id": 2,
      "delay": 1.536,
      "speech_duration": 1.572,
      "transcribe_duration": 1.536,
      "wpm": 143,
      "message": "สารของเราเนี่ย"
    },
    {
      "message_id": 1083,
      "agent_id": 2,
      "delay": 1.156,
      "speech_duration": 1.188,
      "transcribe_duration": 1.156,
      "wpm": 114,
      "message": "เรามีการ"
    },
    {
      "message_id": 1084,
      "agent_id": 2,
      "delay": 3.974,
      "speech_duration": 4.004,
      "transcribe_duration": 3.974,
      "wpm": 165,
      "message": "ส่งข้อมูลพร้อมกันเกิดการชนกันของข้อมูลเขามี"
    },
    {
      "message_id": 1085,
      "agent_id": 2,
      "delay": 1.135,
      "speech_duration": 1.188,
      "transcribe_duration": 1.135,
      "wpm": 101,
      "message": "วิธีการ"
    },
    {
      "message_id": 1086,
      "agent_id": 2,
      "delay": 5.298,
      "speech_duration": 5.284,
      "transcribe_duration": 5.298,
      "wpm": 176,
      "message": "แก้ปัญหาอย่างไรมีการส่งเวลาขึ้นมาไหมหรือถ้าสุ่มเวลาขึ้นมาแล้ว"
    },
    {
      "message_id": 1087,
      "agent_id": 2,
      "delay": 3.714,
      "speech_duration": 3.748,
      "transcribe_duration": 3.714,
      "wpm": 160,
      "message": "เกิดการชนกันของข้อมูลในการส่งข้อมูลในวง"
    },
    {
      "message_id": 1088,
      "agent_id": 2,
      "delay": 0.828,
      "speech_duration": 0.868,
      "transcribe_duration": 0.828,
      "wpm": 173,
      "message": "เครือข่าย"
    },
    {
      "message_id": 1089,
      "agent_id": 2,
      "delay": 0.362,
      "speech_duration": 0.42,
      "transcribe_duration": 0.362,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1090,
      "agent_id": 2,
      "delay": 1.191,
      "speech_duration": 1.188,
      "transcribe_duration": 1.191,
      "wpm": 126,
      "message": "เขามีวิชา"
    },
    {
      "message_id": 1091,
      "agent_id": 2,
      "delay": 0.294,
      "speech_duration": 0.292,
      "transcribe_duration": 0.294,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1092,
      "agent_id": 2,
      "delay": 2.281,
      "speech_duration": 2.34,
      "transcribe_duration": 2.281,
      "wpm": 141,
      "message": "แก้ปัญหาอย่างไรไม่ให้"
    },
    {
      "message_id": 1093,
      "agent_id": 2,
      "delay": 5.346,
      "speech_duration": 5.284,
      "transcribe_duration": 5.346,
      "wpm": 202,
      "message": "ต้องรอระยะเวลาไปเรื่อยๆนั่นเองรวมถึง Token bus กับ Token Ring มีการต่อ"
    },
    {
      "message_id": 1094,
      "agent_id": 2,
      "delay": 4.378,
      "speech_duration": 4.388,
      "transcribe_duration": 4.378,
      "wpm": 150,
      "message": "สายสื่อสารด้วยสายแบบไหนนะคะมีการวงโคจรสร้าง"
    },
    {
      "message_id": 1095,
      "agent_id": 2,
      "delay": 2.218,
      "speech_duration": 2.276,
      "transcribe_duration": 2.218,
      "wpm": 132,
      "message": "แบบวงกลมหรือว่าเป็น"
    },
    {
      "message_id": 1096,
      "agent_id": 2,
      "delay": 0.245,
      "speech_duration": 0.292,
      "transcribe_duration": 0.245,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1097,
      "agent_id": 2,
      "delay": 0.885,
      "speech_duration": 0.932,
      "transcribe_duration": 0.885,
      "wpm": 129,
      "message": "เส้นตรง"
    },
    {
      "message_id": 1098,
      "agent_id": 2,
      "delay": 4.682,
      "speech_duration": 4.708,
      "transcribe_duration": 4.682,
      "wpm": 124,
      "message": "แล้วกรณีถ้าสายสื่อสารในองค์สื่อสารนั้น"
    },
    {
      "message_id": 1099,
      "agent_id": 2,
      "delay": 2.882,
      "speech_duration": 2.916,
      "transcribe_duration": 2.882,
      "wpm": 113,
      "message": "เกิดขึ้นมาสามารถที่จะ"
    },
    {
      "message_id": 1100,
      "agent_id": 2,
      "delay": 5.088,
      "speech_duration": 5.092,
      "transcribe_duration": 5.088,
      "wpm": 147,
      "message": "มีวิธีการแก้ปัญหาอย่างไรนะคะมีวงจร Backup ไหมหรือ"
    },
    {
      "message_id": 1101,
      "agent_id": 2,
      "delay": 0.388,
      "speech_duration": 0.42,
      "transcribe_duration": 0.388,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1102,
      "agent_id": 2,
      "delay": 3.34,
      "speech_duration": 3.364,
      "transcribe_duration": 3.34,
      "wpm": 178,
      "message": "ดูสายสื่อสารแบบไหนที่ยังสามารถให้บริการ"
    },
    {
      "message_id": 1103,
      "agent_id": 2,
      "delay": 1.711,
      "speech_duration": 1.764,
      "transcribe_duration": 1.711,
      "wpm": 34,
      "message": "ตัว"
    },
    {
      "message_id": 1104,
      "agent_id": 2,
      "delay": 3.694,
      "speech_duration": 3.684,
      "transcribe_duration": 3.694,
      "wpm": 212,
      "message": "เครื่องคอมพิวเตอร์ในสายสื่อสารเหล่านั้นได้หรือเปล่า"
    },
    {
      "message_id": 1105,
      "agent_id": 2,
      "delay": 0.57,
      "speech_duration": 0.612,
      "transcribe_duration": 0.57,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1106,
      "agent_id": 2,
      "delay": 3.01,
      "speech_duration": 2.98,
      "transcribe_duration": 3.01,
      "wpm": 191,
      "message": "มันก็จะคุ้นๆนะเพราะเราเรียนมาแล้วนะคะ"
    },
    {
      "message_id": 1107,
      "agent_id": 2,
      "delay": 0.369,
      "speech_duration": 0.228,
      "transcribe_duration": 0.369,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1108,
      "agent_id": 2,
      "delay": 3.072,
      "speech_duration": 3.108,
      "transcribe_duration": 3.072,
      "wpm": 179,
      "message": "สามารถที่จะไปทบทวนกันได้นางเอกแล้วก็"
    },
    {
      "message_id": 1109,
      "agent_id": 2,
      "delay": 0.245,
      "speech_duration": 0.292,
      "transcribe_duration": 0.245,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1110,
      "agent_id": 2,
      "delay": 2.24,
      "speech_duration": 2.276,
      "transcribe_duration": 2.24,
      "wpm": 145,
      "message": "อันนี้จะเป็นรูปแบบของ"
    },
    {
      "message_id": 1111,
      "agent_id": 2,
      "delay": 0.418,
      "speech_duration": 0.484,
      "transcribe_duration": 0.418,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1112,
      "agent_id": 2,
      "delay": 2.372,
      "speech_duration": 2.404,
      "transcribe_duration": 2.372,
      "wpm": 137,
      "message": "การสื่อสารนั้นเองนะคะ"
    },
    {
      "message_id": 1113,
      "agent_id": 2,
      "delay": 3.842,
      "speech_duration": 3.876,
      "transcribe_duration": 3.842,
      "wpm": 120,
      "message": "เราเรียนมา 5 บทเรียบร้อยแล้วก็"
    },
    {
      "message_id": 1114,
      "agent_id": 2,
      "delay": 3.664,
      "speech_duration": 3.684,
      "transcribe_duration": 3.664,
      "wpm": 195,
      "message": "บทที่ 6 ที่เราเรียนไปเมื่อกี้ก็จะเป็นตัวมาตรฐาน"
    },
    {
      "message_id": 1115,
      "agent_id": 2,
      "delay": 1.713,
      "speech_duration": 1.764,
      "transcribe_duration": 1.713,
      "wpm": 94,
      "message": "อันนี้ก็จะ"
    },
    {
      "message_id": 1116,
      "agent_id": 2,
      "delay": 0.651,
      "speech_duration": 0.676,
      "transcribe_duration": 0.651,
      "wpm": 89,
      "message": "แยก"
    },
    {
      "message_id": 1117,
      "agent_id": 2,
      "delay": 0.943,
      "speech_duration": 0.996,
      "transcribe_duration": 0.943,
      "wpm": 136,
      "message": "หน้าต่าง"
    },
    {
      "message_id": 1118,
      "agent_id": 2,
      "delay": 6.36,
      "speech_duration": 6.308,
      "transcribe_duration": 6.36,
      "wpm": 190,
      "message": "ต่างกันละนะคะก็จะเป็นมาตรฐานตัวไอ้ที่ว่าจะเป็นตัวมาตรฐานอีกตัวนึงซึ่งจะเป็นกรอบ"
    },
    {
      "message_id": 1119,
      "agent_id": 2,
      "delay": 4.244,
      "speech_duration": 4.26,
      "transcribe_duration": 4.244,
      "wpm": 113,
      "message": "วิธีแนวทางปฏิบัติว่าเราสามารถนำ"
    },
    {
      "message_id": 1120,
      "agent_id": 2,
      "delay": 2.682,
      "speech_duration": 2.724,
      "transcribe_duration": 2.682,
      "wpm": 132,
      "message": "กระบวนการนะคะพี่เขาผ่าน"
    },
    {
      "message_id": 1121,
      "agent_id": 2,
      "delay": 1.722,
      "speech_duration": 1.764,
      "transcribe_duration": 1.722,
      "wpm": 119,
      "message": "วิธีการใช้งาน"
    },
    {
      "message_id": 1122,
      "agent_id": 2,
      "delay": 1.094,
      "speech_duration": 1.06,
      "transcribe_duration": 1.094,
      "wpm": 113,
      "message": "ที่เป็น"
    },
    {
      "message_id": 1123,
      "agent_id": 2,
      "delay": 3.51,
      "speech_duration": 3.556,
      "transcribe_duration": 3.51,
      "wpm": 219,
      "message": "วิธีปฏิบัติที่ดีมาแล้วทำแล้วเกิดประโยชน์เกิดผลลัพธ์"
    },
    {
      "message_id": 1124,
      "agent_id": 2,
      "delay": 5.258,
      "speech_duration": 5.284,
      "transcribe_duration": 5.258,
      "wpm": 153,
      "message": "ได้ผลกำไรกับหน่วยงานกับองค์กรของเขาค่อนข้างสูงดังนั้น"
    },
    {
      "message_id": 1125,
      "agent_id": 2,
      "delay": 1.25,
      "speech_duration": 1.316,
      "transcribe_duration": 1.25,
      "wpm": 46,
      "message": "ตัว"
    },
    {
      "message_id": 1126,
      "agent_id": 2,
      "delay": 2.224,
      "speech_duration": 2.276,
      "transcribe_duration": 2.224,
      "wpm": 145,
      "message": "มาตรฐานหรือว่าขั้นตอน"
    },
    {
      "message_id": 1127,
      "agent_id": 2,
      "delay": 2.051,
      "speech_duration": 2.084,
      "transcribe_duration": 2.051,
      "wpm": 209,
      "message": "วิธีการปฏิบัติที่ดีที่สุดที่"
    },
    {
      "message_id": 1128,
      "agent_id": 2,
      "delay": 0.516,
      "speech_duration": 0.548,
      "transcribe_duration": 0.516,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1129,
      "agent_id": 2,
      "delay": 1.922,
      "speech_duration": 1.956,
      "transcribe_duration": 1.922,
      "wpm": 184,
      "message": "การใช้งานมาหรือว่ามีการ"
    },
    {
      "message_id": 1130,
      "agent_id": 2,
      "delay": 0.891,
      "speech_duration": 0.932,
      "transcribe_duration": 0.891,
      "wpm": 113,
      "message": "รับรอง"
    },
    {
      "message_id": 1131,
      "agent_id": 2,
      "delay": 5.594,
      "speech_duration": 5.604,
      "transcribe_duration": 5.594,
      "wpm": 201,
      "message": "หน่วยงานเหล่านี้เราก็สามารถที่จะให้หน่วยงานหรือองค์กรของเราเนี่ยนำไปใช้งาน"
    },
    {
      "message_id": 1132,
      "agent_id": 2,
      "delay": 0.585,
      "speech_duration": 0.612,
      "transcribe_duration": 0.585,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1133,
      "agent_id": 2,
      "delay": 0.563,
      "speech_duration": 0.612,
      "transcribe_duration": 0.563,
      "wpm": 221,
      "message": "ประโยชน์"
    },
    {
      "message_id": 1134,
      "agent_id": 2,
      "delay": 2.236,
      "speech_duration": 2.276,
      "transcribe_duration": 2.236,
      "wpm": 66,
      "message": "ก็จะทำให้"
    },
    {
      "message_id": 1135,
      "agent_id": 2,
      "delay": 3.021,
      "speech_duration": 3.044,
      "transcribe_duration": 3.021,
      "wpm": 222,
      "message": "หน่วยงานหรือองค์กรของเราเมื่อนำไปใช้ก็จะช่วย"
    },
    {
      "message_id": 1136,
      "agent_id": 2,
      "delay": 0.436,
      "speech_duration": 0.484,
      "transcribe_duration": 0.436,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1137,
      "agent_id": 2,
      "delay": 0.393,
      "speech_duration": 0.42,
      "transcribe_duration": 0.393,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1138,
      "agent_id": 2,
      "delay": 0.879,
      "speech_duration": 0.932,
      "transcribe_duration": 0.879,
      "wpm": 113,
      "message": "ต้นทุน"
    },
    {
      "message_id": 1139,
      "agent_id": 2,
      "delay": 3.883,
      "speech_duration": 3.876,
      "transcribe_duration": 3.883,
      "wpm": 147,
      "message": "ในการดูแลบริหารจัดการก็จะเป็นทรัพยากร"
    },
    {
      "message_id": 1140,
      "agent_id": 2,
      "delay": 4.231,
      "speech_duration": 4.26,
      "transcribe_duration": 4.231,
      "wpm": 148,
      "message": "ด้านไม่ว่าจะเป็นทรัพยากรบุคคลนะคะทรัพยากร"
    },
    {
      "message_id": 1141,
      "agent_id": 2,
      "delay": 0.38,
      "speech_duration": 0.42,
      "transcribe_duration": 0.38,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1142,
      "agent_id": 2,
      "delay": 1.524,
      "speech_duration": 1.572,
      "transcribe_duration": 1.524,
      "wpm": 124,
      "message": "อุปกรณ์ต่างๆ"
    },
    {
      "message_id": 1143,
      "agent_id": 2,
      "delay": 3.085,
      "speech_duration": 3.108,
      "transcribe_duration": 3.085,
      "wpm": 159,
      "message": "ที่อยู่ในองค์กรของเราช่วยประหยัด"
    },
    {
      "message_id": 1144,
      "agent_id": 2,
      "delay": 0.419,
      "speech_duration": 0.484,
      "transcribe_duration": 0.419,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1145,
      "agent_id": 2,
      "delay": 1.394,
      "speech_duration": 1.444,
      "transcribe_duration": 1.394,
      "wpm": 114,
      "message": "ต้นทุนนะคะ"
    },
    {
      "message_id": 1146,
      "agent_id": 2,
      "delay": 0.35,
      "speech_duration": 0.42,
      "transcribe_duration": 0.35,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1147,
      "agent_id": 2,
      "delay": 4.1,
      "speech_duration": 4.132,
      "transcribe_duration": 4.1,
      "wpm": 123,
      "message": "ช่วยให้ลูกค้าเกิดความพึงพอใจเมื่อ"
    },
    {
      "message_id": 1148,
      "agent_id": 2,
      "delay": 2.552,
      "speech_duration": 2.596,
      "transcribe_duration": 2.552,
      "wpm": 139,
      "message": "ได้รับการให้บริการที่ดี"
    },
    {
      "message_id": 1149,
      "agent_id": 2,
      "delay": 3.135,
      "speech_duration": 3.172,
      "transcribe_duration": 3.135,
      "wpm": 104,
      "message": "ผู้ให้บริการทำให้เกิด"
    },
    {
      "message_id": 1150,
      "agent_id": 2,
      "delay": 6.362,
      "speech_duration": 6.372,
      "transcribe_duration": 6.362,
      "wpm": 172,
      "message": "ผลตอบรับที่ดีกับหน่วยงานทำให้หน้าตาหรือว่าชื่อเสียงของหน่วยงานของเรานะคะ"
    },
    {
      "message_id": 1151,
      "agent_id": 2,
      "delay": 1.586,
      "speech_duration": 1.636,
      "transcribe_duration": 1.586,
      "wpm": 147,
      "message": "ไปในทิศทางที่ดี"
    },
    {
      "message_id": 1152,
      "agent_id": 2,
      "delay": 1.677,
      "speech_duration": 1.7,
      "transcribe_duration": 1.677,
      "wpm": 168,
      "message": "ราคาที่สุดก็จะเกิด"
    },
    {
      "message_id": 1153,
      "agent_id": 2,
      "delay": 5.071,
      "speech_duration": 5.092,
      "transcribe_duration": 5.071,
      "wpm": 150,
      "message": "ผลตอบรับกลับมาก็คือทำให้มีลูกค้าหรือว่าความต้องการ"
    },
    {
      "message_id": 1154,
      "agent_id": 2,
      "delay": 0.441,
      "speech_duration": 0.484,
      "transcribe_duration": 0.441,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1155,
      "agent_id": 2,
      "delay": 3.451,
      "speech_duration": 3.492,
      "transcribe_duration": 3.451,
      "wpm": 206,
      "message": "ของลูกค้าที่จะมาใช้บริการของหน่วยงานของเราเนี่ย"
    },
    {
      "message_id": 1156,
      "agent_id": 2,
      "delay": 6.551,
      "speech_duration": 6.5,
      "transcribe_duration": 6.551,
      "wpm": 127,
      "message": "ดีขึ้นมากๆขึ้นนะคะว่าในงานนี้มีการบริหารจัดการดูแลนะคะ"
    },
    {
      "message_id": 1157,
      "agent_id": 2,
      "delay": 2.68,
      "speech_duration": 2.724,
      "transcribe_duration": 2.68,
      "wpm": 99,
      "message": "ระบบสารสนเทศที่ดี"
    },
    {
      "message_id": 1158,
      "agent_id": 2,
      "delay": 4.192,
      "speech_duration": 4.196,
      "transcribe_duration": 4.192,
      "wpm": 214,
      "message": "ให้กับลูกค้าในระยะเวลาที่กำหนดรวดเร็วมีประสิทธิภาพและก็เกิด"
    },
    {
      "message_id": 1159,
      "agent_id": 2,
      "delay": 0.506,
      "speech_duration": 0.548,
      "transcribe_duration": 0.506,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1160,
      "agent_id": 2,
      "delay": 1.765,
      "speech_duration": 1.636,
      "transcribe_duration": 1.765,
      "wpm": 156,
      "message": "อันนี้ก็ต้องเป็น"
    },
    {
      "message_id": 1161,
      "agent_id": 2,
      "delay": 1.522,
      "speech_duration": 1.572,
      "transcribe_duration": 1.522,
      "wpm": 124,
      "message": "สิ่งที่ตามมา"
    },
    {
      "message_id": 1162,
      "agent_id": 2,
      "delay": 3.313,
      "speech_duration": 3.364,
      "transcribe_duration": 3.313,
      "wpm": 116,
      "message": "เกี่ยวกับการใช้ตัวมาตรฐาน"
    },
    {
      "message_id": 1163,
      "agent_id": 2,
      "delay": 1.897,
      "speech_duration": 1.892,
      "transcribe_duration": 1.897,
      "wpm": 135,
      "message": "IQ ของเรานั่นเอง"
    },
    {
      "message_id": 1164,
      "agent_id": 2,
      "delay": 4.552,
      "speech_duration": 4.516,
      "transcribe_duration": 4.552,
      "wpm": 146,
      "message": "อันนี้ก็จะเป็นสรุปคร่าวๆนะคะของทั้งหมด 6 บท"
    },
    {
      "message_id": 1165,
      "agent_id": 2,
      "delay": 1.847,
      "speech_duration": 1.892,
      "transcribe_duration": 1.847,
      "wpm": 159,
      "message": "ซึ่งเดี๋ยวอาจารย์จะ"
    },
    {
      "message_id": 1166,
      "agent_id": 2,
      "delay": 0.821,
      "speech_duration": 0.868,
      "transcribe_duration": 0.821,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1167,
      "agent_id": 2,
      "delay": 0.763,
      "speech_duration": 0.804,
      "transcribe_duration": 0.763,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1168,
      "agent_id": 2,
      "delay": 6.493,
      "speech_duration": 6.436,
      "transcribe_duration": 6.493,
      "wpm": 135,
      "message": "แสดงถึงเนื้อหาหัวข้อที่เราจะสอบหักว่าเราจะสอบถึงบทไหนนะคะ"
    },
    {
      "message_id": 1169,
      "agent_id": 2,
      "delay": 0.952,
      "speech_duration": 0.996,
      "transcribe_duration": 0.952,
      "wpm": 75,
      "message": "เป็น"
    },
    {
      "message_id": 1170,
      "agent_id": 2,
      "delay": 5.929,
      "speech_duration": 5.86,
      "transcribe_duration": 5.929,
      "wpm": 174,
      "message": "ข้อกาหรือว่าข้อเขียนหรือว่ารายละเอียดอะไรบ้างเองนะคะคิดว่าน่าจะเป็น"
    },
    {
      "message_id": 1171,
      "agent_id": 2,
      "delay": 0.689,
      "speech_duration": 0.74,
      "transcribe_duration": 0.689,
      "wpm": 81,
      "message": "ของ"
    },
    {
      "message_id": 1172,
      "agent_id": 2,
      "delay": 0.228,
      "speech_duration": 0.228,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1173,
      "agent_id": 2,
      "delay": 0.228,
      "speech_duration": 0.292,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1174,
      "agent_id": 2,
      "delay": 4.024,
      "speech_duration": 4.004,
      "transcribe_duration": 4.024,
      "wpm": 195,
      "message": "สัปดาห์หน้าเพราะว่าตอนแรกว่าจะสอบสัปดาห์นี้ก็กลัวจะ"
    },
    {
      "message_id": 1175,
      "agent_id": 2,
      "delay": 5.639,
      "speech_duration": 5.604,
      "transcribe_duration": 5.639,
      "wpm": 147,
      "message": "เยอะไปเพราะว่าเดี๋ยวจะมีทั้งสอบช่วงเช้าแล้วก็ตอนบ่ายก็"
    },
    {
      "message_id": 1176,
      "agent_id": 2,
      "delay": 0.617,
      "speech_duration": 0.676,
      "transcribe_duration": 0.617,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1177,
      "agent_id": 2,
      "delay": 0.819,
      "speech_duration": 0.868,
      "transcribe_duration": 0.819,
      "wpm": 86,
      "message": "ส่วน"
    },
    {
      "message_id": 1178,
      "agent_id": 2,
      "delay": 1.013,
      "speech_duration": 0.932,
      "transcribe_duration": 1.013,
      "wpm": 225,
      "message": "หรือว่าตาแป๊ะ"
    },
    {
      "message_id": 1179,
      "agent_id": 2,
      "delay": 0.237,
      "speech_duration": 0.292,
      "transcribe_duration": 0.237,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1180,
      "agent_id": 2,
      "delay": 4.79,
      "speech_duration": 4.708,
      "transcribe_duration": 4.79,
      "wpm": 175,
      "message": "2 รายวิชาพร้อมกันอาจจะไม่มีเวลานั้นเป็นช่วงเวลาที่หยุด"
    },
    {
      "message_id": 1181,
      "agent_id": 2,
      "delay": 4.074,
      "speech_duration": 4.068,
      "transcribe_duration": 4.074,
      "wpm": 240,
      "message": "หลายวันต่อเนื่องอ่ะค่ะก็เลยคิดว่าน่าจะเป็นสัปดาห์หน้าเดี๋ยวฉันจะ"
    },
    {
      "message_id": 1182,
      "agent_id": 2,
      "delay": 4.55,
      "speech_duration": 4.58,
      "transcribe_duration": 4.55,
      "wpm": 154,
      "message": "แจ้งรายละเอียดอีกรอบหนึ่งนะคะก็รักๆอาจจะเป็นมี"
    },
    {
      "message_id": 1183,
      "agent_id": 2,
      "delay": 0.208,
      "speech_duration": 0.228,
      "transcribe_duration": 0.208,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1184,
      "agent_id": 2,
      "delay": 0.222,
      "speech_duration": 0.228,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1185,
      "agent_id": 2,
      "delay": 0.498,
      "speech_duration": 0.548,
      "transcribe_duration": 0.498,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1186,
      "agent_id": 2,
      "delay": 0.427,
      "speech_duration": 0.484,
      "transcribe_duration": 0.427,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1187,
      "agent_id": 2,
      "delay": 1.775,
      "speech_duration": 1.828,
      "transcribe_duration": 1.775,
      "wpm": 82,
      "message": "รูปแบบของ"
    },
    {
      "message_id": 1188,
      "agent_id": 2,
      "delay": 3.758,
      "speech_duration": 3.748,
      "transcribe_duration": 3.758,
      "wpm": 144,
      "message": "เข้ากะน้องเพื่อจะได้มีความสะดวกนะคะ"
    },
    {
      "message_id": 1189,
      "agent_id": 2,
      "delay": 0.617,
      "speech_duration": 0.676,
      "transcribe_duration": 0.617,
      "wpm": 89,
      "message": "ของ"
    },
    {
      "message_id": 1190,
      "agent_id": 2,
      "delay": 1.704,
      "speech_duration": 1.764,
      "transcribe_duration": 1.704,
      "wpm": 145,
      "message": "นักเรียนด้วยนะคะ"
    },
    {
      "message_id": 1191,
      "agent_id": 2,
      "delay": 0.422,
      "speech_duration": 0.484,
      "transcribe_duration": 0.422,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1192,
      "agent_id": 2,
      "delay": 5.87,
      "speech_duration": 5.796,
      "transcribe_duration": 5.87,
      "wpm": 176,
      "message": "แล้วก็จะลืมไปทบทวนเนาะแล้วก็ใครที่ยังส่งงานไม่ครบนะคะตัวไหนบ้างนะคะ"
    },
    {
      "message_id": 1193,
      "agent_id": 2,
      "delay": 0.803,
      "speech_duration": 0.868,
      "transcribe_duration": 0.803,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1194,
      "agent_id": 2,
      "delay": 3.918,
      "speech_duration": 3.94,
      "transcribe_duration": 3.918,
      "wpm": 152,
      "message": "สามารถที่จะส่งตัวการบ้านย้อนหลังได้นะคะ"
    },
    {
      "message_id": 1195,
      "agent_id": 2,
      "delay": 0.221,
      "speech_duration": 0.228,
      "transcribe_duration": 0.221,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1196,
      "agent_id": 2,
      "delay": 1.2,
      "speech_duration": 1.252,
      "transcribe_duration": 1.2,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1197,
      "agent_id": 2,
      "delay": 0.761,
      "speech_duration": 0.804,
      "transcribe_duration": 0.761,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1198,
      "agent_id": 2,
      "delay": 0.611,
      "speech_duration": 0.676,
      "transcribe_duration": 0.611,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1199,
      "agent_id": 2,
      "delay": 3.777,
      "speech_duration": 3.748,
      "transcribe_duration": 3.777,
      "wpm": 152,
      "message": "ของเรานะคะก็เดี๋ยวอาจารย์กำหนดไว้นะคะ"
    },
    {
      "message_id": 1200,
      "agent_id": 2,
      "delay": 0.241,
      "speech_duration": 0.292,
      "transcribe_duration": 0.241,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1201,
      "agent_id": 2,
      "delay": 4.154,
      "speech_duration": 4.196,
      "transcribe_duration": 4.154,
      "wpm": 114,
      "message": "ก็อยากให้ส่งนะคะภายในวันนี้นะคะ"
    },
    {
      "message_id": 1202,
      "agent_id": 2,
      "delay": 1.046,
      "speech_duration": 1.06,
      "transcribe_duration": 1.046,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1203,
      "agent_id": 2,
      "delay": 0.768,
      "speech_duration": 0.804,
      "transcribe_duration": 0.768,
      "wpm": 149,
      "message": "ไม่เกิด"
    },
    {
      "message_id": 1204,
      "agent_id": 2,
      "delay": 0.276,
      "speech_duration": 0.228,
      "transcribe_duration": 0.276,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1205,
      "agent_id": 2,
      "delay": 0.423,
      "speech_duration": 0.484,
      "transcribe_duration": 0.423,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1206,
      "agent_id": 2,
      "delay": 4.226,
      "speech_duration": 4.196,
      "transcribe_duration": 4.226,
      "wpm": 179,
      "message": "การหลงลืมการทำการบ้านต่างๆแล้วก็จะได้เป็นการทบทวน"
    },
    {
      "message_id": 1207,
      "agent_id": 2,
      "delay": 4.894,
      "speech_duration": 4.836,
      "transcribe_duration": 4.894,
      "wpm": 217,
      "message": "แต่ละสัปดาห์ไปด้วยนะคะว่าเราเรียนอะไรบ้างมีเนื้อหาอะไรอันไหนที่ได้ไม่"
    },
    {
      "message_id": 1208,
      "agent_id": 2,
      "delay": 1.53,
      "speech_duration": 1.572,
      "transcribe_duration": 1.53,
      "wpm": 124,
      "message": "เข้าใจตรงไหน"
    },
    {
      "message_id": 1209,
      "agent_id": 2,
      "delay": 0.262,
      "speech_duration": 0.292,
      "transcribe_duration": 0.262,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1210,
      "agent_id": 2,
      "delay": 1.966,
      "speech_duration": 2.02,
      "transcribe_duration": 1.966,
      "wpm": 82,
      "message": "จะได้มาถาม"
    },
    {
      "message_id": 1211,
      "agent_id": 2,
      "delay": 2.245,
      "speech_duration": 2.276,
      "transcribe_duration": 2.245,
      "wpm": 105,
      "message": "มันจะได้ไม่สะสม"
    },
    {
      "message_id": 1212,
      "agent_id": 2,
      "delay": 6.472,
      "speech_duration": 6.372,
      "transcribe_duration": 6.472,
      "wpm": 174,
      "message": "มันก็จะมีเนื้อหาเพิ่มไปเรื่อยๆคือตรงมาตรฐานของเราก็จะครบตามตัวบทที่ 1 ที่"
    },
    {
      "message_id": 1213,
      "agent_id": 2,
      "delay": 4.11,
      "speech_duration": 4.068,
      "transcribe_duration": 4.11,
      "wpm": 240,
      "message": "เปิดไว้แล้วว่าเราจะเรียนเกี่ยวกับตัวมาตรฐานอะไรบ้างทั้งหมดมันอีก"
    },
    {
      "message_id": 1214,
      "agent_id": 2,
      "delay": 0.528,
      "speech_duration": 0.548,
      "transcribe_duration": 0.528,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1215,
      "agent_id": 2,
      "delay": 0.281,
      "speech_duration": 0.292,
      "transcribe_duration": 0.281,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1216,
      "agent_id": 2,
      "delay": 3.205,
      "speech_duration": 3.236,
      "transcribe_duration": 3.205,
      "wpm": 172,
      "message": "ใครมีข้อคำถามตรงไหนเพิ่มเติมอีกไหมคะ"
    },
    {
      "message_id": 1217,
      "agent_id": 2,
      "delay": 0.279,
      "speech_duration": 0.292,
      "transcribe_duration": 0.279,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1218,
      "agent_id": 2,
      "delay": 0.777,
      "speech_duration": 0.804,
      "transcribe_duration": 0.777,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1219,
      "agent_id": 2,
      "delay": 0.246,
      "speech_duration": 0.228,
      "transcribe_duration": 0.246,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1220,
      "agent_id": 2,
      "delay": 0.26,
      "speech_duration": 0.228,
      "transcribe_duration": 0.26,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1221,
      "agent_id": 2,
      "delay": 0.244,
      "speech_duration": 0.292,
      "transcribe_duration": 0.244,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1222,
      "agent_id": 2,
      "delay": 0.476,
      "speech_duration": 0.548,
      "transcribe_duration": 0.476,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1223,
      "agent_id": 2,
      "delay": 0.741,
      "speech_duration": 0.804,
      "transcribe_duration": 0.741,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1224,
      "agent_id": 2,
      "delay": 1.318,
      "speech_duration": 1.38,
      "transcribe_duration": 1.318,
      "wpm": 120,
      "message": "มีไหมมีไหม"
    },
    {
      "message_id": 1225,
      "agent_id": 2,
      "delay": 0.487,
      "speech_duration": 0.42,
      "transcribe_duration": 0.487,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1226,
      "agent_id": 2,
      "delay": 0.248,
      "speech_duration": 0.292,
      "transcribe_duration": 0.248,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1227,
      "agent_id": 2,
      "delay": 0.362,
      "speech_duration": 0.42,
      "transcribe_duration": 0.362,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1228,
      "agent_id": 2,
      "delay": 0.239,
      "speech_duration": 0.292,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1229,
      "agent_id": 2,
      "delay": 0.634,
      "speech_duration": 0.676,
      "transcribe_duration": 0.634,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1230,
      "agent_id": 2,
      "delay": 0.742,
      "speech_duration": 0.804,
      "transcribe_duration": 0.742,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1231,
      "agent_id": 2,
      "delay": 0.739,
      "speech_duration": 0.804,
      "transcribe_duration": 0.739,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1232,
      "agent_id": 2,
      "delay": 0.249,
      "speech_duration": 0.292,
      "transcribe_duration": 0.249,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1233,
      "agent_id": 2,
      "delay": 0.28,
      "speech_duration": 0.292,
      "transcribe_duration": 0.28,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1234,
      "agent_id": 2,
      "delay": 0.243,
      "speech_duration": 0.292,
      "transcribe_duration": 0.243,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1235,
      "agent_id": 2,
      "delay": 0.867,
      "speech_duration": 0.932,
      "transcribe_duration": 0.867,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1236,
      "agent_id": 2,
      "delay": 0.357,
      "speech_duration": 0.42,
      "transcribe_duration": 0.357,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1237,
      "agent_id": 2,
      "delay": 0.618,
      "speech_duration": 0.676,
      "transcribe_duration": 0.618,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1238,
      "agent_id": 2,
      "delay": 0.87,
      "speech_duration": 0.932,
      "transcribe_duration": 0.87,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1239,
      "agent_id": 2,
      "delay": 0.293,
      "speech_duration": 0.356,
      "transcribe_duration": 0.293,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1240,
      "agent_id": 2,
      "delay": 1.003,
      "speech_duration": 1.06,
      "transcribe_duration": 1.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1241,
      "agent_id": 2,
      "delay": 2.105,
      "speech_duration": 2.148,
      "transcribe_duration": 2.105,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1242,
      "agent_id": 2,
      "delay": 1.464,
      "speech_duration": 1.508,
      "transcribe_duration": 1.464,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1243,
      "agent_id": 2,
      "delay": 0.304,
      "speech_duration": 0.356,
      "transcribe_duration": 0.304,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1244,
      "agent_id": 2,
      "delay": 4.186,
      "speech_duration": 4.196,
      "transcribe_duration": 4.186,
      "wpm": 68,
      "message": "ขอดูข้อ 5 ก่อนนะคะ"
    },
    {
      "message_id": 1245,
      "agent_id": 2,
      "delay": 0.292,
      "speech_duration": 0.292,
      "transcribe_duration": 0.292,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1246,
      "agent_id": 2,
      "delay": 0.359,
      "speech_duration": 0.42,
      "transcribe_duration": 0.359,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1247,
      "agent_id": 2,
      "delay": 0.629,
      "speech_duration": 0.676,
      "transcribe_duration": 0.629,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1248,
      "agent_id": 2,
      "delay": 0.296,
      "speech_duration": 0.292,
      "transcribe_duration": 0.296,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1249,
      "agent_id": 2,
      "delay": 0.494,
      "speech_duration": 0.548,
      "transcribe_duration": 0.494,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1250,
      "agent_id": 2,
      "delay": 0.555,
      "speech_duration": 0.612,
      "transcribe_duration": 0.555,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1251,
      "agent_id": 2,
      "delay": 4.944,
      "speech_duration": 4.9,
      "transcribe_duration": 4.944,
      "wpm": 156,
      "message": "ข้อ 5 นะคะของโจรของเราคือโครงสร้างของตัวปัญหาในที่"
    },
    {
      "message_id": 1252,
      "agent_id": 2,
      "delay": 0.569,
      "speech_duration": 0.612,
      "transcribe_duration": 0.569,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1253,
      "agent_id": 2,
      "delay": 4.036,
      "speech_duration": 4.068,
      "transcribe_duration": 4.036,
      "wpm": 144,
      "message": "องค์ประกอบใดมาใช้ในขั้นตอนแรกเพราะอะไร"
    },
    {
      "message_id": 1254,
      "agent_id": 2,
      "delay": 0.432,
      "speech_duration": 0.228,
      "transcribe_duration": 0.432,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1255,
      "agent_id": 2,
      "delay": 4.798,
      "speech_duration": 4.772,
      "transcribe_duration": 4.798,
      "wpm": 185,
      "message": "ตอนนี้เราก็จะมีโครงสร้างที่เราอาจารย์พูดไปถึงเรียบร้อยเนาะ"
    },
    {
      "message_id": 1256,
      "agent_id": 2,
      "delay": 0.261,
      "speech_duration": 0.292,
      "transcribe_duration": 0.261,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1257,
      "agent_id": 2,
      "delay": 0.278,
      "speech_duration": 0.228,
      "transcribe_duration": 0.278,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1258,
      "agent_id": 2,
      "delay": 0.221,
      "speech_duration": 0.292,
      "transcribe_duration": 0.221,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1259,
      "agent_id": 2,
      "delay": 0.874,
      "speech_duration": 0.932,
      "transcribe_duration": 0.874,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1260,
      "agent_id": 2,
      "delay": 1.481,
      "speech_duration": 1.508,
      "transcribe_duration": 1.481,
      "wpm": 90,
      "message": "ใช่เราก็"
    },
    {
      "message_id": 1261,
      "agent_id": 2,
      "delay": 2.309,
      "speech_duration": 2.34,
      "transcribe_duration": 2.309,
      "wpm": 96,
      "message": "มันถามว่าเราจะ"
    },
    {
      "message_id": 1262,
      "agent_id": 2,
      "delay": 3.366,
      "speech_duration": 3.364,
      "transcribe_duration": 3.366,
      "wpm": 174,
      "message": "องค์ประกอบใดมาใช้ในขั้นตอนแรกเพราะอะไร"
    },
    {
      "message_id": 1263,
      "agent_id": 2,
      "delay": 1.202,
      "speech_duration": 1.252,
      "transcribe_duration": 1.202,
      "wpm": 60,
      "message": "นะคะ"
    },
    {
      "message_id": 1264,
      "agent_id": 2,
      "delay": 1.012,
      "speech_duration": 1.06,
      "transcribe_duration": 1.012,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1265,
      "agent_id": 2,
      "delay": 0.26,
      "speech_duration": 0.228,
      "transcribe_duration": 0.26,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1266,
      "agent_id": 2,
      "delay": 0.249,
      "speech_duration": 0.228,
      "transcribe_duration": 0.249,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1267,
      "agent_id": 2,
      "delay": 0.223,
      "speech_duration": 0.228,
      "transcribe_duration": 0.223,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1268,
      "agent_id": 2,
      "delay": 0.266,
      "speech_duration": 0.228,
      "transcribe_duration": 0.266,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1269,
      "agent_id": 2,
      "delay": 0.236,
      "speech_duration": 0.228,
      "transcribe_duration": 0.236,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1270,
      "agent_id": 2,
      "delay": 0.43,
      "speech_duration": 0.484,
      "transcribe_duration": 0.43,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1271,
      "agent_id": 2,
      "delay": 2.42,
      "speech_duration": 2.468,
      "transcribe_duration": 2.42,
      "wpm": 115,
      "message": "อันนี้ก็จะเริ่มจาก"
    },
    {
      "message_id": 1272,
      "agent_id": 2,
      "delay": 1.062,
      "speech_duration": 1.124,
      "transcribe_duration": 1.062,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1273,
      "agent_id": 2,
      "delay": 4.554,
      "speech_duration": 4.516,
      "transcribe_duration": 4.554,
      "wpm": 186,
      "message": "service Society แม่ค้าก็จะเป็นกลยุทธ์ในการบริการนั่นเอง"
    },
    {
      "message_id": 1274,
      "agent_id": 2,
      "delay": 0.804,
      "speech_duration": 0.868,
      "transcribe_duration": 0.804,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1275,
      "agent_id": 2,
      "delay": 1.273,
      "speech_duration": 1.316,
      "transcribe_duration": 1.273,
      "wpm": 80,
      "message": "เหมือน"
    },
    {
      "message_id": 1276,
      "agent_id": 2,
      "delay": 5.576,
      "speech_duration": 5.604,
      "transcribe_duration": 5.576,
      "wpm": 115,
      "message": "เหมือนเราจะดูแลระบบเทคโนโลยีสารสนเทศของเรา"
    },
    {
      "message_id": 1277,
      "agent_id": 2,
      "delay": 6.213,
      "speech_duration": 6.116,
      "transcribe_duration": 6.213,
      "wpm": 211,
      "message": "เราก็ดูว่าหน่วยงานการให้บริการของเราเนี่ยเขาจะมีกลยุทธ์ทางไหนบ้างอันนี้ก็จะเป็นเหมือน"
    },
    {
      "message_id": 1278,
      "agent_id": 2,
      "delay": 1.591,
      "speech_duration": 1.636,
      "transcribe_duration": 1.591,
      "wpm": 119,
      "message": "การมองภาพรวม"
    },
    {
      "message_id": 1279,
      "agent_id": 2,
      "delay": 0.8,
      "speech_duration": 0.868,
      "transcribe_duration": 0.8,
      "wpm": 138,
      "message": "ทั้งหมด"
    },
    {
      "message_id": 1280,
      "agent_id": 2,
      "delay": 1.607,
      "speech_duration": 1.636,
      "transcribe_duration": 1.607,
      "wpm": 211,
      "message": "ของการให้บริการนั่นเอง"
    },
    {
      "message_id": 1281,
      "agent_id": 2,
      "delay": 7.058,
      "speech_duration": 7.012,
      "transcribe_duration": 7.058,
      "wpm": 178,
      "message": "จะมีการให้บริการแบบไหนมีนโยบายมีแนวทางปฏิบัติอะไรมีกระบวนการและหลังจากนั้นก็จะเป็น"
    },
    {
      "message_id": 1282,
      "agent_id": 2,
      "delay": 3.637,
      "speech_duration": 3.492,
      "transcribe_duration": 3.637,
      "wpm": 159,
      "message": "ข้อที่มาสนับสนุนหรือว่าเสริมยอดไม่มี"
    },
    {
      "message_id": 1283,
      "agent_id": 2,
      "delay": 0.438,
      "speech_duration": 0.484,
      "transcribe_duration": 0.438,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1284,
      "agent_id": 2,
      "delay": 0.25,
      "speech_duration": 0.228,
      "transcribe_duration": 0.25,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1285,
      "agent_id": 2,
      "delay": 0.278,
      "speech_duration": 0.228,
      "transcribe_duration": 0.278,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1286,
      "agent_id": 2,
      "delay": 0.26,
      "speech_duration": 0.228,
      "transcribe_duration": 0.26,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1287,
      "agent_id": 2,
      "delay": 0.491,
      "speech_duration": 0.548,
      "transcribe_duration": 0.491,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1288,
      "agent_id": 2,
      "delay": 0.476,
      "speech_duration": 0.548,
      "transcribe_duration": 0.476,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1289,
      "agent_id": 2,
      "delay": 3.426,
      "speech_duration": 3.428,
      "transcribe_duration": 3.426,
      "wpm": 140,
      "message": "มันก็จะมีการดีไซน์ออกแบบกิจกรรม"
    },
    {
      "message_id": 1290,
      "agent_id": 2,
      "delay": 0.287,
      "speech_duration": 0.356,
      "transcribe_duration": 0.287,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1291,
      "agent_id": 2,
      "delay": 0.268,
      "speech_duration": 0.228,
      "transcribe_duration": 0.268,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1292,
      "agent_id": 2,
      "delay": 2.903,
      "speech_duration": 2.916,
      "transcribe_duration": 2.903,
      "wpm": 46,
      "message": "บริการดี"
    },
    {
      "message_id": 1293,
      "agent_id": 2,
      "delay": 0.237,
      "speech_duration": 0.292,
      "transcribe_duration": 0.237,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1294,
      "agent_id": 2,
      "delay": 1.667,
      "speech_duration": 1.7,
      "transcribe_duration": 1.667,
      "wpm": 115,
      "message": "ข้อตกลงต่างๆ"
    },
    {
      "message_id": 1295,
      "agent_id": 2,
      "delay": 0.433,
      "speech_duration": 0.228,
      "transcribe_duration": 0.433,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1296,
      "agent_id": 2,
      "delay": 3.481,
      "speech_duration": 3.492,
      "transcribe_duration": 3.481,
      "wpm": 99,
      "message": "ปัญหามันจะมีแบบไหนบ้าง"
    },
    {
      "message_id": 1297,
      "agent_id": 2,
      "delay": 1.718,
      "speech_duration": 1.764,
      "transcribe_duration": 1.718,
      "wpm": 111,
      "message": "ถ้าสัญญาอะไร"
    },
    {
      "message_id": 1298,
      "agent_id": 2,
      "delay": 1.584,
      "speech_duration": 1.636,
      "transcribe_duration": 1.584,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1299,
      "agent_id": 2,
      "delay": 0.231,
      "speech_duration": 0.292,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1300,
      "agent_id": 2,
      "delay": 1.087,
      "speech_duration": 1.124,
      "transcribe_duration": 1.087,
      "wpm": 133,
      "message": "ต่อเนื่อง"
    },
    {
      "message_id": 1301,
      "agent_id": 2,
      "delay": 1.66,
      "speech_duration": 1.7,
      "transcribe_duration": 1.66,
      "wpm": 132,
      "message": "ในการให้บริการ"
    },
    {
      "message_id": 1302,
      "agent_id": 2,
      "delay": 1.773,
      "speech_duration": 1.828,
      "transcribe_duration": 1.773,
      "wpm": 25,
      "message": "จบ"
    },
    {
      "message_id": 1303,
      "agent_id": 2,
      "delay": 0.686,
      "speech_duration": 0.74,
      "transcribe_duration": 0.686,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1304,
      "agent_id": 2,
      "delay": 0.406,
      "speech_duration": 0.292,
      "transcribe_duration": 0.406,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1305,
      "agent_id": 2,
      "delay": 1.4,
      "speech_duration": 1.444,
      "transcribe_duration": 1.4,
      "wpm": 104,
      "message": "ประมาณนี้"
    },
    {
      "message_id": 1306,
      "agent_id": 2,
      "delay": 1.875,
      "speech_duration": 1.892,
      "transcribe_duration": 1.875,
      "wpm": 95,
      "message": "พี่ก็เหมือน"
    },
    {
      "message_id": 1307,
      "agent_id": 2,
      "delay": 0.247,
      "speech_duration": 0.292,
      "transcribe_duration": 0.247,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1308,
      "agent_id": 2,
      "delay": 0.238,
      "speech_duration": 0.292,
      "transcribe_duration": 0.238,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1309,
      "agent_id": 2,
      "delay": 0.27,
      "speech_duration": 0.292,
      "transcribe_duration": 0.27,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1310,
      "agent_id": 2,
      "delay": 3.838,
      "speech_duration": 3.812,
      "transcribe_duration": 3.838,
      "wpm": 212,
      "message": "ทุกหน่วยงานทุกองค์กรก็จะมีกลยุทธ์ไม่ได้เป็นกลยุทธ์ของ"
    },
    {
      "message_id": 1311,
      "agent_id": 2,
      "delay": 4.817,
      "speech_duration": 4.772,
      "transcribe_duration": 4.817,
      "wpm": 226,
      "message": "หน่วยงานโดยตรงอันนี้จะเป็นกลยุทธ์เกี่ยวกับการให้บริการเทคโนโลยีสารสนเทศ"
    },
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