{
  "average_delay": 1.826,
  "average_delay_with_out_empty_turn": 2.853,
  "average_speech_duration": 1.886,
  "average_transcribe_duration": 1.826,
  "wpm": 86,
  "wpm_with_out_empty_turn": 150,
  "agents": [
    {
      "agent_id": 2,
      "average_delay": 1.826,
      "average_delay_with_out_empty_turn": 2.853,
      "average_speech_duration": 1.886,
      "average_transcribe_duration": 1.826,
      "wpm": 86,
      "wpm_with_out_empty_turn": 150
    },
    {
      "agent_id": 3,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_speech_duration": 0,
      "average_transcribe_duration": 0,
      "wpm": 0,
      "wpm_with_out_empty_turn": 0
    },
    {
      "agent_id": 4,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_speech_duration": 0,
      "average_transcribe_duration": 0,
      "wpm": 0,
      "wpm_with_out_empty_turn": 0
    },
    {
      "agent_id": 5,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_speech_duration": 0,
      "average_transcribe_duration": 0,
      "wpm": 0,
      "wpm_with_out_empty_turn": 0
    }
  ],
  "messages": [
    {
      "message_id": 1,
      "agent_id": 2,
      "delay": 3.287,
      "speech_duration": 2.12,
      "transcribe_duration": 3.287,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 2,
      "agent_id": 2,
      "delay": 0.228,
      "speech_duration": 0.192,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 3,
      "agent_id": 2,
      "delay": 0.199,
      "speech_duration": 0.192,
      "transcribe_duration": 0.199,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 4,
      "agent_id": 2,
      "delay": 0.359,
      "speech_duration": 0.256,
      "transcribe_duration": 0.359,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 5,
      "agent_id": 2,
      "delay": 0.251,
      "speech_duration": 0.128,
      "transcribe_duration": 0.251,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 6,
      "agent_id": 2,
      "delay": 0.23,
      "speech_duration": 0.392,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 7,
      "agent_id": 2,
      "delay": 0.177,
      "speech_duration": 0.328,
      "transcribe_duration": 0.177,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 8,
      "agent_id": 2,
      "delay": 0.2,
      "speech_duration": 0.328,
      "transcribe_duration": 0.2,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 9,
      "agent_id": 2,
      "delay": 0.188,
      "speech_duration": 0.128,
      "transcribe_duration": 0.188,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 10,
      "agent_id": 2,
      "delay": 0.21,
      "speech_duration": 0.392,
      "transcribe_duration": 0.21,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 11,
      "agent_id": 2,
      "delay": 0.23,
      "speech_duration": 0.328,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 12,
      "agent_id": 2,
      "delay": 0.269,
      "speech_duration": 0.392,
      "transcribe_duration": 0.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 13,
      "agent_id": 2,
      "delay": 1.553,
      "speech_duration": 1.736,
      "transcribe_duration": 1.553,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 14,
      "agent_id": 2,
      "delay": 0.407,
      "speech_duration": 0.392,
      "transcribe_duration": 0.407,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 15,
      "agent_id": 2,
      "delay": 0.282,
      "speech_duration": 0.456,
      "transcribe_duration": 0.282,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 16,
      "agent_id": 2,
      "delay": 0.729,
      "speech_duration": 0.704,
      "transcribe_duration": 0.729,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 17,
      "agent_id": 2,
      "delay": 0.274,
      "speech_duration": 0.456,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 18,
      "agent_id": 2,
      "delay": 0.204,
      "speech_duration": 0.192,
      "transcribe_duration": 0.204,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 19,
      "agent_id": 2,
      "delay": 0.229,
      "speech_duration": 0.328,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 20,
      "agent_id": 2,
      "delay": 0.343,
      "speech_duration": 0.32,
      "transcribe_duration": 0.343,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 21,
      "agent_id": 2,
      "delay": 0.177,
      "speech_duration": 0.328,
      "transcribe_duration": 0.177,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 22,
      "agent_id": 2,
      "delay": 0.178,
      "speech_duration": 0.128,
      "transcribe_duration": 0.178,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 23,
      "agent_id": 2,
      "delay": 0.583,
      "speech_duration": 0.776,
      "transcribe_duration": 0.583,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 24,
      "agent_id": 2,
      "delay": 0.223,
      "speech_duration": 0.328,
      "transcribe_duration": 0.223,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 25,
      "agent_id": 2,
      "delay": 0.195,
      "speech_duration": 0.128,
      "transcribe_duration": 0.195,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 26,
      "agent_id": 2,
      "delay": 1.671,
      "speech_duration": 1.664,
      "transcribe_duration": 1.671,
      "wpm": 90,
      "message": "สวัสดีค่ะ"
    },
    {
      "message_id": 27,
      "agent_id": 2,
      "delay": 1.054,
      "speech_duration": 1.024,
      "transcribe_duration": 1.054,
      "wpm": 146,
      "message": "สวัสดีค่ะ"
    },
    {
      "message_id": 28,
      "agent_id": 2,
      "delay": 0.25,
      "speech_duration": 0.328,
      "transcribe_duration": 0.25,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 29,
      "agent_id": 2,
      "delay": 1.355,
      "speech_duration": 1.216,
      "transcribe_duration": 1.355,
      "wpm": 185,
      "message": "งามทั้งกายนะคะ"
    },
    {
      "message_id": 30,
      "agent_id": 2,
      "delay": 0.394,
      "speech_duration": 0.392,
      "transcribe_duration": 0.394,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 31,
      "agent_id": 2,
      "delay": 0.464,
      "speech_duration": 0.648,
      "transcribe_duration": 0.464,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 33,
      "agent_id": 2,
      "delay": 0.228,
      "speech_duration": 0.392,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 34,
      "agent_id": 2,
      "delay": 0.368,
      "speech_duration": 0.32,
      "transcribe_duration": 0.368,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 35,
      "agent_id": 2,
      "delay": 0.289,
      "speech_duration": 0.456,
      "transcribe_duration": 0.289,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 36,
      "agent_id": 2,
      "delay": 0.203,
      "speech_duration": 0.128,
      "transcribe_duration": 0.203,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 37,
      "agent_id": 2,
      "delay": 5.033,
      "speech_duration": 4.992,
      "transcribe_duration": 5.033,
      "wpm": 84,
      "message": "นะคะก็เดี๋ยววันนี้เราจะมา"
    },
    {
      "message_id": 38,
      "agent_id": 2,
      "delay": 5.12,
      "speech_duration": 5.056,
      "transcribe_duration": 5.12,
      "wpm": 148,
      "message": "เริ่มเรียนนะคะกล่องละวิชามาตรฐานของเรานะคะเป็น"
    },
    {
      "message_id": 39,
      "agent_id": 2,
      "delay": 0.577,
      "speech_duration": 0.712,
      "transcribe_duration": 0.577,
      "wpm": 84,
      "message": "หมด"
    },
    {
      "message_id": 40,
      "agent_id": 2,
      "delay": 5.475,
      "speech_duration": 5.576,
      "transcribe_duration": 5.475,
      "wpm": 100,
      "message": "อัดมานะคะคือจะพูดถึงตัวมาตรฐานนะคะ"
    },
    {
      "message_id": 41,
      "agent_id": 2,
      "delay": 2.806,
      "speech_duration": 2.952,
      "transcribe_duration": 2.806,
      "wpm": 188,
      "message": "ตัวล่าสุดตัวนี้นะคะก็คือตัวมาตรฐาน"
    },
    {
      "message_id": 42,
      "agent_id": 2,
      "delay": 0.177,
      "speech_duration": 0.328,
      "transcribe_duration": 0.177,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 43,
      "agent_id": 2,
      "delay": 4.132,
      "speech_duration": 4.232,
      "transcribe_duration": 4.132,
      "wpm": 64,
      "message": "IQ นะคะ i t i l"
    },
    {
      "message_id": 44,
      "agent_id": 2,
      "delay": 0.188,
      "speech_duration": 0.192,
      "transcribe_duration": 0.188,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 45,
      "agent_id": 2,
      "delay": 0.908,
      "speech_duration": 1.096,
      "transcribe_duration": 0.908,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 46,
      "agent_id": 2,
      "delay": 0.275,
      "speech_duration": 0.456,
      "transcribe_duration": 0.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 47,
      "agent_id": 2,
      "delay": 0.422,
      "speech_duration": 0.256,
      "transcribe_duration": 0.422,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 48,
      "agent_id": 2,
      "delay": 0.203,
      "speech_duration": 0.192,
      "transcribe_duration": 0.203,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 49,
      "agent_id": 2,
      "delay": 1.236,
      "speech_duration": 1.216,
      "transcribe_duration": 1.236,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 50,
      "agent_id": 2,
      "delay": 0.907,
      "speech_duration": 1.096,
      "transcribe_duration": 0.907,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 51,
      "agent_id": 2,
      "delay": 0.404,
      "speech_duration": 0.32,
      "transcribe_duration": 0.404,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 52,
      "agent_id": 2,
      "delay": 2.921,
      "speech_duration": 2.816,
      "transcribe_duration": 2.921,
      "wpm": 133,
      "message": "ตัวหนังสือมันยังไม่ขึ้น"
    },
    {
      "message_id": 53,
      "agent_id": 2,
      "delay": 1.059,
      "speech_duration": 1.224,
      "transcribe_duration": 1.059,
      "wpm": 61,
      "message": "เอ้า"
    },
    {
      "message_id": 54,
      "agent_id": 2,
      "delay": 0.381,
      "speech_duration": 0.328,
      "transcribe_duration": 0.381,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 55,
      "agent_id": 2,
      "delay": 0.214,
      "speech_duration": 0.328,
      "transcribe_duration": 0.214,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 56,
      "agent_id": 2,
      "delay": 2.406,
      "speech_duration": 2.568,
      "transcribe_duration": 2.406,
      "wpm": 105,
      "message": "เดี๋ยวสักครู่นะคะ"
    },
    {
      "message_id": 57,
      "agent_id": 2,
      "delay": 0.237,
      "speech_duration": 0.192,
      "transcribe_duration": 0.237,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 58,
      "agent_id": 2,
      "delay": 0.217,
      "speech_duration": 0.328,
      "transcribe_duration": 0.217,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 59,
      "agent_id": 2,
      "delay": 0.935,
      "speech_duration": 1.096,
      "transcribe_duration": 0.935,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 60,
      "agent_id": 2,
      "delay": 2.19,
      "speech_duration": 2.376,
      "transcribe_duration": 2.19,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 61,
      "agent_id": 2,
      "delay": 0.718,
      "speech_duration": 0.704,
      "transcribe_duration": 0.718,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 62,
      "agent_id": 2,
      "delay": 0.2,
      "speech_duration": 0.328,
      "transcribe_duration": 0.2,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 63,
      "agent_id": 2,
      "delay": 0.922,
      "speech_duration": 0.896,
      "transcribe_duration": 0.922,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 64,
      "agent_id": 2,
      "delay": 1.177,
      "speech_duration": 1.352,
      "transcribe_duration": 1.177,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 65,
      "agent_id": 2,
      "delay": 0.198,
      "speech_duration": 0.128,
      "transcribe_duration": 0.198,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 66,
      "agent_id": 2,
      "delay": 0.286,
      "speech_duration": 0.456,
      "transcribe_duration": 0.286,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 67,
      "agent_id": 2,
      "delay": 0.337,
      "speech_duration": 0.32,
      "transcribe_duration": 0.337,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 68,
      "agent_id": 2,
      "delay": 0.206,
      "speech_duration": 0.328,
      "transcribe_duration": 0.206,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 69,
      "agent_id": 2,
      "delay": 0.273,
      "speech_duration": 0.256,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 70,
      "agent_id": 2,
      "delay": 0.332,
      "speech_duration": 0.32,
      "transcribe_duration": 0.332,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 71,
      "agent_id": 2,
      "delay": 0.23,
      "speech_duration": 0.328,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 72,
      "agent_id": 2,
      "delay": 2.192,
      "speech_duration": 2.176,
      "transcribe_duration": 2.192,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 73,
      "agent_id": 2,
      "delay": 1.043,
      "speech_duration": 1.024,
      "transcribe_duration": 1.043,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 74,
      "agent_id": 2,
      "delay": 1.034,
      "speech_duration": 1.024,
      "transcribe_duration": 1.034,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 75,
      "agent_id": 2,
      "delay": 0.514,
      "speech_duration": 0.512,
      "transcribe_duration": 0.514,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 76,
      "agent_id": 2,
      "delay": 0.223,
      "speech_duration": 0.328,
      "transcribe_duration": 0.223,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 77,
      "agent_id": 2,
      "delay": 0.426,
      "speech_duration": 0.128,
      "transcribe_duration": 0.426,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 78,
      "agent_id": 2,
      "delay": 0.174,
      "speech_duration": 0.128,
      "transcribe_duration": 0.174,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 79,
      "agent_id": 2,
      "delay": 0.201,
      "speech_duration": 0.128,
      "transcribe_duration": 0.201,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 80,
      "agent_id": 2,
      "delay": 0.324,
      "speech_duration": 0.52,
      "transcribe_duration": 0.324,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 81,
      "agent_id": 2,
      "delay": 0.377,
      "speech_duration": 0.328,
      "transcribe_duration": 0.377,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 82,
      "agent_id": 2,
      "delay": 0.729,
      "speech_duration": 0.904,
      "transcribe_duration": 0.729,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 83,
      "agent_id": 2,
      "delay": 0.322,
      "speech_duration": 0.328,
      "transcribe_duration": 0.322,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 84,
      "agent_id": 2,
      "delay": 0.351,
      "speech_duration": 0.52,
      "transcribe_duration": 0.351,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 85,
      "agent_id": 2,
      "delay": 0.243,
      "speech_duration": 0.128,
      "transcribe_duration": 0.243,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 86,
      "agent_id": 2,
      "delay": 0.227,
      "speech_duration": 0.128,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 87,
      "agent_id": 2,
      "delay": 3.024,
      "speech_duration": 3.208,
      "transcribe_duration": 3.024,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 88,
      "agent_id": 2,
      "delay": 2.203,
      "speech_duration": 2.176,
      "transcribe_duration": 2.203,
      "wpm": 69,
      "message": "สวัสดีค่ะ"
    },
    {
      "message_id": 89,
      "agent_id": 2,
      "delay": 0.179,
      "speech_duration": 0.128,
      "transcribe_duration": 0.179,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 90,
      "agent_id": 2,
      "delay": 0.264,
      "speech_duration": 0.256,
      "transcribe_duration": 0.264,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 91,
      "agent_id": 2,
      "delay": 0.334,
      "speech_duration": 0.456,
      "transcribe_duration": 0.334,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 92,
      "agent_id": 2,
      "delay": 0.521,
      "speech_duration": 0.712,
      "transcribe_duration": 0.521,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 93,
      "agent_id": 2,
      "delay": 1.037,
      "speech_duration": 1.224,
      "transcribe_duration": 1.037,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 94,
      "agent_id": 2,
      "delay": 1.185,
      "speech_duration": 1.152,
      "transcribe_duration": 1.185,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 95,
      "agent_id": 2,
      "delay": 0.538,
      "speech_duration": 0.512,
      "transcribe_duration": 0.538,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 96,
      "agent_id": 2,
      "delay": 0.593,
      "speech_duration": 0.776,
      "transcribe_duration": 0.593,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 97,
      "agent_id": 2,
      "delay": 2.063,
      "speech_duration": 2.248,
      "transcribe_duration": 2.063,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 98,
      "agent_id": 2,
      "delay": 2.07,
      "speech_duration": 2.048,
      "transcribe_duration": 2.07,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 99,
      "agent_id": 2,
      "delay": 0.271,
      "speech_duration": 0.256,
      "transcribe_duration": 0.271,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 100,
      "agent_id": 2,
      "delay": 0.59,
      "speech_duration": 0.776,
      "transcribe_duration": 0.59,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 101,
      "agent_id": 2,
      "delay": 0.217,
      "speech_duration": 0.392,
      "transcribe_duration": 0.217,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 102,
      "agent_id": 2,
      "delay": 0.329,
      "speech_duration": 0.128,
      "transcribe_duration": 0.329,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 103,
      "agent_id": 2,
      "delay": 0.38,
      "speech_duration": 0.392,
      "transcribe_duration": 0.38,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 104,
      "agent_id": 2,
      "delay": 0.597,
      "speech_duration": 0.776,
      "transcribe_duration": 0.597,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 105,
      "agent_id": 2,
      "delay": 0.476,
      "speech_duration": 0.648,
      "transcribe_duration": 0.476,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 106,
      "agent_id": 2,
      "delay": 0.21,
      "speech_duration": 0.128,
      "transcribe_duration": 0.21,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 107,
      "agent_id": 2,
      "delay": 0.2,
      "speech_duration": 0.392,
      "transcribe_duration": 0.2,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 108,
      "agent_id": 2,
      "delay": 0.204,
      "speech_duration": 0.192,
      "transcribe_duration": 0.204,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 109,
      "agent_id": 2,
      "delay": 0.36,
      "speech_duration": 0.128,
      "transcribe_duration": 0.36,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 110,
      "agent_id": 2,
      "delay": 0.479,
      "speech_duration": 0.648,
      "transcribe_duration": 0.479,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 111,
      "agent_id": 2,
      "delay": 0.456,
      "speech_duration": 0.448,
      "transcribe_duration": 0.456,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 112,
      "agent_id": 2,
      "delay": 0.413,
      "speech_duration": 0.328,
      "transcribe_duration": 0.413,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 113,
      "agent_id": 2,
      "delay": 3.477,
      "speech_duration": 3.456,
      "transcribe_duration": 3.477,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 114,
      "agent_id": 2,
      "delay": 0.392,
      "speech_duration": 0.392,
      "transcribe_duration": 0.392,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 116,
      "agent_id": 2,
      "delay": 0.169,
      "speech_duration": 0.128,
      "transcribe_duration": 0.169,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 117,
      "agent_id": 2,
      "delay": 0.403,
      "speech_duration": 0.584,
      "transcribe_duration": 0.403,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 118,
      "agent_id": 2,
      "delay": 0.231,
      "speech_duration": 0.128,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 119,
      "agent_id": 2,
      "delay": 0.236,
      "speech_duration": 0.328,
      "transcribe_duration": 0.236,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 120,
      "agent_id": 2,
      "delay": 0.273,
      "speech_duration": 0.456,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 121,
      "agent_id": 2,
      "delay": 0.595,
      "speech_duration": 0.576,
      "transcribe_duration": 0.595,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 122,
      "agent_id": 2,
      "delay": 0.239,
      "speech_duration": 0.328,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 123,
      "agent_id": 2,
      "delay": 0.208,
      "speech_duration": 0.128,
      "transcribe_duration": 0.208,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 124,
      "agent_id": 2,
      "delay": 3.06,
      "speech_duration": 3.208,
      "transcribe_duration": 3.06,
      "wpm": 75,
      "message": "ได้เลยใช่ไหมคะ"
    },
    {
      "message_id": 125,
      "agent_id": 2,
      "delay": 1.104,
      "speech_duration": 1.288,
      "transcribe_duration": 1.104,
      "wpm": 93,
      "message": "โอเคค่ะ"
    },
    {
      "message_id": 126,
      "agent_id": 2,
      "delay": 4.898,
      "speech_duration": 5,
      "transcribe_duration": 4.898,
      "wpm": 186,
      "message": "ก็เดี๋ยวมาเริ่มกันนะคะก็มาตรฐานตัวนี้นะคะเดี๋ยวเราจะมาดู"
    },
    {
      "message_id": 127,
      "agent_id": 2,
      "delay": 0.726,
      "speech_duration": 0.704,
      "transcribe_duration": 0.726,
      "wpm": 170,
      "message": "ประวัติ"
    },
    {
      "message_id": 128,
      "agent_id": 2,
      "delay": 1.76,
      "speech_duration": 1.928,
      "transcribe_duration": 1.76,
      "wpm": 124,
      "message": "ความเป็นมานะคะ"
    },
    {
      "message_id": 129,
      "agent_id": 2,
      "delay": 1.048,
      "speech_duration": 1.224,
      "transcribe_duration": 1.048,
      "wpm": 86,
      "message": "แล้วก็"
    },
    {
      "message_id": 130,
      "agent_id": 2,
      "delay": 1.401,
      "speech_duration": 1.544,
      "transcribe_duration": 1.401,
      "wpm": 223,
      "message": "ตัวมาตรฐานตัวนี้เนี่ย"
    },
    {
      "message_id": 131,
      "agent_id": 2,
      "delay": 5.095,
      "speech_duration": 5.056,
      "transcribe_duration": 5.095,
      "wpm": 151,
      "message": "เขามีประโยชน์อะไรบ้างแล้วก็มีหน่วยงานหรือองค์กร"
    },
    {
      "message_id": 132,
      "agent_id": 2,
      "delay": 0.783,
      "speech_duration": 0.968,
      "transcribe_duration": 0.783,
      "wpm": 108,
      "message": "ที่ไหน"
    },
    {
      "message_id": 133,
      "agent_id": 2,
      "delay": 1.499,
      "speech_duration": 1.472,
      "transcribe_duration": 1.499,
      "wpm": 132,
      "message": "ใช้บ้างแล้ว"
    },
    {
      "message_id": 134,
      "agent_id": 2,
      "delay": 2.486,
      "speech_duration": 2.632,
      "transcribe_duration": 2.486,
      "wpm": 177,
      "message": "เกิดประโยชน์อะไรนะคะทำให้เกิด"
    },
    {
      "message_id": 135,
      "agent_id": 2,
      "delay": 2.138,
      "speech_duration": 2.312,
      "transcribe_duration": 2.138,
      "wpm": 117,
      "message": "ผลตอบรับที่ดีกับ"
    },
    {
      "message_id": 136,
      "agent_id": 2,
      "delay": 3.832,
      "speech_duration": 3.776,
      "transcribe_duration": 3.832,
      "wpm": 151,
      "message": "หน่วยงานหรือองค์กรของเราอย่างไรบ้าง"
    },
    {
      "message_id": 137,
      "agent_id": 2,
      "delay": 5.674,
      "speech_duration": 5.768,
      "transcribe_duration": 5.674,
      "wpm": 109,
      "message": "ตัวมาตรฐานไอติมของเรานะคะก็ย่อมาจากตัว"
    },
    {
      "message_id": 138,
      "agent_id": 2,
      "delay": 1.496,
      "speech_duration": 1.672,
      "transcribe_duration": 1.496,
      "wpm": 117,
      "message": "inflammation"
    },
    {
      "message_id": 139,
      "agent_id": 2,
      "delay": 1.237,
      "speech_duration": 1.416,
      "transcribe_duration": 1.237,
      "wpm": 106,
      "message": "เทคโนโลยี"
    },
    {
      "message_id": 140,
      "agent_id": 2,
      "delay": 3.529,
      "speech_duration": 3.592,
      "transcribe_duration": 3.529,
      "wpm": 138,
      "message": "infrastructure แล้วก็ไรซ์เบอรี่"
    },
    {
      "message_id": 141,
      "agent_id": 2,
      "delay": 0.203,
      "speech_duration": 0.328,
      "transcribe_duration": 0.203,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 142,
      "agent_id": 2,
      "delay": 0.261,
      "speech_duration": 0.256,
      "transcribe_duration": 0.261,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 143,
      "agent_id": 2,
      "delay": 0.344,
      "speech_duration": 0.32,
      "transcribe_duration": 0.344,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 144,
      "agent_id": 2,
      "delay": 0.28,
      "speech_duration": 0.328,
      "transcribe_duration": 0.28,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 145,
      "agent_id": 2,
      "delay": 0.247,
      "speech_duration": 0.128,
      "transcribe_duration": 0.247,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 146,
      "agent_id": 2,
      "delay": 0.35,
      "speech_duration": 0.392,
      "transcribe_duration": 0.35,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 147,
      "agent_id": 2,
      "delay": 0.422,
      "speech_duration": 0.328,
      "transcribe_duration": 0.422,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 148,
      "agent_id": 2,
      "delay": 0.421,
      "speech_duration": 0.328,
      "transcribe_duration": 0.421,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 149,
      "agent_id": 2,
      "delay": 0.537,
      "speech_duration": 0.712,
      "transcribe_duration": 0.537,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 150,
      "agent_id": 2,
      "delay": 5.332,
      "speech_duration": 5.312,
      "transcribe_duration": 5.332,
      "wpm": 88,
      "message": "เรามาดูถึงความเป็นมานะคะของ"
    },
    {
      "message_id": 151,
      "agent_id": 2,
      "delay": 2.166,
      "speech_duration": 2.312,
      "transcribe_duration": 2.166,
      "wpm": 123,
      "message": "มาตรฐาน IQ ของเรา"
    },
    {
      "message_id": 152,
      "agent_id": 2,
      "delay": 3.174,
      "speech_duration": 3.008,
      "transcribe_duration": 3.174,
      "wpm": 194,
      "message": "itil ของเราตอนนี้นะคะก็จะเริ่มมาจาก"
    },
    {
      "message_id": 153,
      "agent_id": 2,
      "delay": 0.206,
      "speech_duration": 0.328,
      "transcribe_duration": 0.206,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 154,
      "agent_id": 2,
      "delay": 4.27,
      "speech_duration": 4.224,
      "transcribe_duration": 4.27,
      "wpm": 167,
      "message": "ฝั่งของประเทศอังกฤษนั่นเองนะคะก็เริ่มตั้งแต่"
    },
    {
      "message_id": 155,
      "agent_id": 2,
      "delay": 0.407,
      "speech_duration": 0.328,
      "transcribe_duration": 0.407,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 156,
      "agent_id": 2,
      "delay": 2.926,
      "speech_duration": 3.08,
      "transcribe_duration": 2.926,
      "wpm": 97,
      "message": "จุลศักราชนะคะ 1980"
    },
    {
      "message_id": 157,
      "agent_id": 2,
      "delay": 5.564,
      "speech_duration": 5.64,
      "transcribe_duration": 5.564,
      "wpm": 165,
      "message": "เนื่องจากแต่ละหน่วยงานใดก็จะมีการให้บริการนะเกี่ยวกับด้าน"
    },
    {
      "message_id": 158,
      "agent_id": 2,
      "delay": 2.631,
      "speech_duration": 2.76,
      "transcribe_duration": 2.631,
      "wpm": 179,
      "message": "ไอ้ที่ว่าเทคโนโลยีสารสนเทศของเรา"
    },
    {
      "message_id": 159,
      "agent_id": 2,
      "delay": 5.782,
      "speech_duration": 5.896,
      "transcribe_duration": 5.782,
      "wpm": 183,
      "message": "แต่เนื่องจากการให้บริการเนี่ยยังไม่เพียงพอหรือยังไม่ครอบคลุมตัวเอง"
    },
    {
      "message_id": 160,
      "agent_id": 2,
      "delay": 1.187,
      "speech_duration": 1.352,
      "transcribe_duration": 1.187,
      "wpm": 100,
      "message": "จึงได้มี"
    },
    {
      "message_id": 161,
      "agent_id": 2,
      "delay": 1.01,
      "speech_duration": 1.16,
      "transcribe_duration": 1.01,
      "wpm": 181,
      "message": "หน่วยงานเนี่ย"
    },
    {
      "message_id": 162,
      "agent_id": 2,
      "delay": 0.988,
      "speech_duration": 1.16,
      "transcribe_duration": 0.988,
      "wpm": 91,
      "message": "เข้ามา"
    },
    {
      "message_id": 163,
      "agent_id": 2,
      "delay": 4.796,
      "speech_duration": 4.872,
      "transcribe_duration": 4.796,
      "wpm": 154,
      "message": "กำกับแล้วก็ควบคุมดูแลนะคะรายงานตัวนี้ก็ชื่อว่า"
    },
    {
      "message_id": 164,
      "agent_id": 2,
      "delay": 0.235,
      "speech_duration": 0.328,
      "transcribe_duration": 0.235,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 165,
      "agent_id": 2,
      "delay": 5.789,
      "speech_duration": 5.696,
      "transcribe_duration": 5.789,
      "wpm": 140,
      "message": "ccpa นะคะซึ่งปัจจุบันเนี่ยก็จะเป็นทำงานร่วมกันของ"
    },
    {
      "message_id": 166,
      "agent_id": 2,
      "delay": 1.961,
      "speech_duration": 1.92,
      "transcribe_duration": 1.961,
      "wpm": 133,
      "message": "2 หน่วยงานก็คือ"
    },
    {
      "message_id": 167,
      "agent_id": 2,
      "delay": 3.183,
      "speech_duration": 3.272,
      "transcribe_duration": 3.183,
      "wpm": 69,
      "message": "occ แล้วก็ bsi"
    },
    {
      "message_id": 168,
      "agent_id": 2,
      "delay": 3.895,
      "speech_duration": 3.712,
      "transcribe_duration": 3.895,
      "wpm": 125,
      "message": "คือ 2 ในงานนี้ก็จะเข้ามาช่วย"
    },
    {
      "message_id": 169,
      "agent_id": 2,
      "delay": 4.715,
      "speech_duration": 4.872,
      "transcribe_duration": 4.715,
      "wpm": 154,
      "message": "กำกับดูแลนะคะการให้บริการด้านเทคโนโลยีสารสนเทศ"
    },
    {
      "message_id": 170,
      "agent_id": 2,
      "delay": 3.172,
      "speech_duration": 3.136,
      "transcribe_duration": 3.172,
      "wpm": 167,
      "message": "จนกระทั่งนะคะเมื่อปีคริสต์ศักราช"
    },
    {
      "message_id": 171,
      "agent_id": 2,
      "delay": 0.916,
      "speech_duration": 1.096,
      "transcribe_duration": 0.916,
      "wpm": 82,
      "message": "2,000"
    },
    {
      "message_id": 172,
      "agent_id": 2,
      "delay": 1.503,
      "speech_duration": 1.472,
      "transcribe_duration": 1.503,
      "wpm": 112,
      "message": "บ่ได้มีการ"
    },
    {
      "message_id": 173,
      "agent_id": 2,
      "delay": 1.498,
      "speech_duration": 1.672,
      "transcribe_duration": 1.498,
      "wpm": 90,
      "message": "พัฒนานะคะ"
    },
    {
      "message_id": 174,
      "agent_id": 2,
      "delay": 0.847,
      "speech_duration": 0.832,
      "transcribe_duration": 0.847,
      "wpm": 180,
      "message": "เกี่ยวกับ"
    },
    {
      "message_id": 175,
      "agent_id": 2,
      "delay": 0.744,
      "speech_duration": 0.64,
      "transcribe_duration": 0.744,
      "wpm": 117,
      "message": "กรอบ"
    },
    {
      "message_id": 176,
      "agent_id": 2,
      "delay": 5.956,
      "speech_duration": 5.888,
      "transcribe_duration": 5.956,
      "wpm": 173,
      "message": "ในการที่จะบริหารจัดการทรัพยากรทางด้านเทคโนโลยีสารสนเทศยังไงเนี่ย"
    },
    {
      "message_id": 177,
      "agent_id": 2,
      "delay": 0.752,
      "speech_duration": 0.704,
      "transcribe_duration": 0.752,
      "wpm": 234,
      "message": "ให้มันเกิด"
    },
    {
      "message_id": 178,
      "agent_id": 2,
      "delay": 2.589,
      "speech_duration": 2.56,
      "transcribe_duration": 2.589,
      "wpm": 229,
      "message": "ประโยชน์แล้วก็เกิดผลลัพธ์ที่ดีที่สุด"
    },
    {
      "message_id": 179,
      "agent_id": 2,
      "delay": 6.061,
      "speech_duration": 6.216,
      "transcribe_duration": 6.061,
      "wpm": 186,
      "message": "ใช้อะไรก็ได้เนี่ยให้มันเกิดประสิทธิภาพให้กับหน่วยงานให้กับองค์กรของเรา"
    },
    {
      "message_id": 180,
      "agent_id": 2,
      "delay": 0.536,
      "speech_duration": 0.712,
      "transcribe_duration": 0.536,
      "wpm": 105,
      "message": "นะคะ"
    },
    {
      "message_id": 181,
      "agent_id": 2,
      "delay": 0.246,
      "speech_duration": 0.128,
      "transcribe_duration": 0.246,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 182,
      "agent_id": 2,
      "delay": 0.238,
      "speech_duration": 0.328,
      "transcribe_duration": 0.238,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 183,
      "agent_id": 2,
      "delay": 1.796,
      "speech_duration": 1.928,
      "transcribe_duration": 1.796,
      "wpm": 124,
      "message": "แก่ภาครัฐแล้วก็"
    },
    {
      "message_id": 184,
      "agent_id": 2,
      "delay": 2.86,
      "speech_duration": 2.816,
      "transcribe_duration": 2.86,
      "wpm": 149,
      "message": "เอกชนโดยเริ่มต้นแรกๆเนี่ย"
    },
    {
      "message_id": 185,
      "agent_id": 2,
      "delay": 1.763,
      "speech_duration": 1.728,
      "transcribe_duration": 1.763,
      "wpm": 260,
      "message": "ยังไม่ได้เป็นชื่อตัวมาตรฐาน"
    },
    {
      "message_id": 186,
      "agent_id": 2,
      "delay": 4.087,
      "speech_duration": 4.168,
      "transcribe_duration": 4.087,
      "wpm": 126,
      "message": "ไวนิลนะคะเราใช้ชื่อมาตรฐานที่ว่า"
    },
    {
      "message_id": 187,
      "agent_id": 2,
      "delay": 3.414,
      "speech_duration": 3.4,
      "transcribe_duration": 3.414,
      "wpm": 106,
      "message": "c i t i m m มันเองนะคะ"
    },
    {
      "message_id": 188,
      "agent_id": 2,
      "delay": 0.343,
      "speech_duration": 0.128,
      "transcribe_duration": 0.343,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 189,
      "agent_id": 2,
      "delay": 3.445,
      "speech_duration": 3.464,
      "transcribe_duration": 3.445,
      "wpm": 152,
      "message": "น้องชายชื่อนี้มาก่อนก่อนที่จะถูก"
    },
    {
      "message_id": 190,
      "agent_id": 2,
      "delay": 4.567,
      "speech_duration": 4.352,
      "transcribe_duration": 4.567,
      "wpm": 200,
      "message": "เปลี่ยนชื่อแม่ค้าจนเป็นมาตรฐานตัวชี้วัดปัจจุบันเองนะคะ"
    },
    {
      "message_id": 191,
      "agent_id": 2,
      "delay": 0.244,
      "speech_duration": 0.128,
      "transcribe_duration": 0.244,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 192,
      "agent_id": 2,
      "delay": 3.195,
      "speech_duration": 3.136,
      "transcribe_duration": 3.195,
      "wpm": 153,
      "message": "คราวนี้เดี๋ยวเราจะมาดูประโยชน์"
    },
    {
      "message_id": 193,
      "agent_id": 2,
      "delay": 5.244,
      "speech_duration": 5.184,
      "transcribe_duration": 5.244,
      "wpm": 150,
      "message": "ในการที่เอาตัวกรอบแนวความคิดวิธีการปฏิบัติเนี่ย"
    },
    {
      "message_id": 194,
      "agent_id": 2,
      "delay": 1.952,
      "speech_duration": 2.12,
      "transcribe_duration": 1.952,
      "wpm": 163,
      "message": "ที่นำมาใช้กับหน่วยงาน"
    },
    {
      "message_id": 195,
      "agent_id": 2,
      "delay": 1.102,
      "speech_duration": 1.288,
      "transcribe_duration": 1.102,
      "wpm": 116,
      "message": "กับองค์กร"
    },
    {
      "message_id": 196,
      "agent_id": 2,
      "delay": 3.451,
      "speech_duration": 3.464,
      "transcribe_duration": 3.451,
      "wpm": 204,
      "message": "ปากลัดแล้วก็พักผ่อนหัวเราเนี่ยว่าใช้แล้วเนี่ย"
    },
    {
      "message_id": 197,
      "agent_id": 2,
      "delay": 1.481,
      "speech_duration": 1.672,
      "transcribe_duration": 1.481,
      "wpm": 197,
      "message": "เกิดประโยชน์อะไรบ้าง"
    },
    {
      "message_id": 198,
      "agent_id": 2,
      "delay": 0.221,
      "speech_duration": 0.128,
      "transcribe_duration": 0.221,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 199,
      "agent_id": 2,
      "delay": 5.353,
      "speech_duration": 5.512,
      "transcribe_duration": 5.353,
      "wpm": 125,
      "message": "เริ่มต้นก็ช่วยลดต้นทุนในเองนะคะในการบริหาร"
    },
    {
      "message_id": 200,
      "agent_id": 2,
      "delay": 3.882,
      "speech_duration": 4.04,
      "transcribe_duration": 3.882,
      "wpm": 208,
      "message": "ยาดูแลเกี่ยวกับการใช้ทรัพยากรเทคโนโลยีสารสนเทศของเรา"
    },
    {
      "message_id": 201,
      "agent_id": 2,
      "delay": 0.342,
      "speech_duration": 0.192,
      "transcribe_duration": 0.342,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 202,
      "agent_id": 2,
      "delay": 3.858,
      "speech_duration": 3.776,
      "transcribe_duration": 3.858,
      "wpm": 119,
      "message": "อันที่ 2 นะคะก็ช่วยปรับปรุง"
    },
    {
      "message_id": 203,
      "agent_id": 2,
      "delay": 1.784,
      "speech_duration": 1.728,
      "transcribe_duration": 1.784,
      "wpm": 165,
      "message": "การให้บริการเนี่ย"
    },
    {
      "message_id": 204,
      "agent_id": 2,
      "delay": 4.738,
      "speech_duration": 4.872,
      "transcribe_duration": 4.738,
      "wpm": 154,
      "message": "ให้มีกระบวนการหรือขั้นตอนที่เป็นวิธีแนวปฏิบัติ"
    },
    {
      "message_id": 205,
      "agent_id": 2,
      "delay": 0.797,
      "speech_duration": 0.968,
      "transcribe_duration": 0.797,
      "wpm": 62,
      "message": "พี่"
    },
    {
      "message_id": 206,
      "agent_id": 2,
      "delay": 0.25,
      "speech_duration": 0.192,
      "transcribe_duration": 0.25,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 207,
      "agent_id": 2,
      "delay": 0.975,
      "speech_duration": 1.16,
      "transcribe_duration": 0.975,
      "wpm": 91,
      "message": "สามารถ"
    },
    {
      "message_id": 208,
      "agent_id": 2,
      "delay": 1.666,
      "speech_duration": 1.6,
      "transcribe_duration": 1.666,
      "wpm": 281,
      "message": "ปฏิบัติงานได้จริงแล้วก็เกิด"
    },
    {
      "message_id": 209,
      "agent_id": 2,
      "delay": 2.33,
      "speech_duration": 2.504,
      "transcribe_duration": 2.33,
      "wpm": 174,
      "message": "ประโยชน์แล้วก็ผลลัพธ์ตามมา"
    },
    {
      "message_id": 210,
      "agent_id": 2,
      "delay": 0.234,
      "speech_duration": 0.328,
      "transcribe_duration": 0.234,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 211,
      "agent_id": 2,
      "delay": 0.224,
      "speech_duration": 0.328,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 212,
      "agent_id": 2,
      "delay": 1.634,
      "speech_duration": 1.8,
      "transcribe_duration": 1.634,
      "wpm": 108,
      "message": "ข้อ 3 ก็คือ"
    },
    {
      "message_id": 213,
      "agent_id": 2,
      "delay": 2.334,
      "speech_duration": 2.304,
      "transcribe_duration": 2.334,
      "wpm": 137,
      "message": "ช่วยให้หน่วยงานนะคะ"
    },
    {
      "message_id": 214,
      "agent_id": 2,
      "delay": 0.221,
      "speech_duration": 0.128,
      "transcribe_duration": 0.221,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 215,
      "agent_id": 2,
      "delay": 5.31,
      "speech_duration": 5.384,
      "transcribe_duration": 5.31,
      "wpm": 217,
      "message": "พี่ให้บริการลูกค้านะคะเกี่ยวกับตัวเทคโนโลยีสารสนเทศเนี่ยแล้วก็ลูกค้าเกิด"
    },
    {
      "message_id": 216,
      "agent_id": 2,
      "delay": 2.771,
      "speech_duration": 2.952,
      "transcribe_duration": 2.771,
      "wpm": 142,
      "message": "ความพึงพอใจในการใช้บริการ"
    },
    {
      "message_id": 217,
      "agent_id": 2,
      "delay": 0.394,
      "speech_duration": 0.192,
      "transcribe_duration": 0.394,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 218,
      "agent_id": 2,
      "delay": 3.503,
      "speech_duration": 3.656,
      "transcribe_duration": 3.503,
      "wpm": 168,
      "message": "เกี่ยวกับประสิทธิภาพในการให้บริการนะคะ"
    },
    {
      "message_id": 219,
      "agent_id": 2,
      "delay": 2.607,
      "speech_duration": 2.76,
      "transcribe_duration": 2.607,
      "wpm": 152,
      "message": "มีมาตรฐานแล้วก็มีความเป็น"
    },
    {
      "message_id": 220,
      "agent_id": 2,
      "delay": 1.423,
      "speech_duration": 1.544,
      "transcribe_duration": 1.423,
      "wpm": 214,
      "message": "มืออาชีพที่ดีนั้นเอง"
    },
    {
      "message_id": 221,
      "agent_id": 2,
      "delay": 2.056,
      "speech_duration": 2.184,
      "transcribe_duration": 2.056,
      "wpm": 199,
      "message": "อันนี้ก็ถือว่าเป็นประโยชน์"
    },
    {
      "message_id": 222,
      "agent_id": 2,
      "delay": 0.846,
      "speech_duration": 0.832,
      "transcribe_duration": 0.846,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 223,
      "agent_id": 2,
      "delay": 1.057,
      "speech_duration": 1.224,
      "transcribe_duration": 1.057,
      "wpm": 74,
      "message": "3 ข้อ"
    },
    {
      "message_id": 224,
      "agent_id": 2,
      "delay": 4.051,
      "speech_duration": 4.168,
      "transcribe_duration": 4.051,
      "wpm": 176,
      "message": "เดี๋ยวเรามาดูต่อนะคะเกี่ยวกับประโยชน์ข้อที่ 4"
    },
    {
      "message_id": 225,
      "agent_id": 2,
      "delay": 0.654,
      "speech_duration": 0.84,
      "transcribe_duration": 0.654,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 226,
      "agent_id": 2,
      "delay": 2.776,
      "speech_duration": 2.752,
      "transcribe_duration": 2.776,
      "wpm": 147,
      "message": "เมื่อเรามีกรอบแนวความคิด"
    },
    {
      "message_id": 227,
      "agent_id": 2,
      "delay": 0.725,
      "speech_duration": 0.704,
      "transcribe_duration": 0.725,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 228,
      "agent_id": 2,
      "delay": 6.013,
      "speech_duration": 6.088,
      "transcribe_duration": 6.013,
      "wpm": 190,
      "message": "ใช้ร่วมกันทั้งนั้นตัวหน่วยงานหรือองค์กรของเราเนี่ยก็จะได้รับตัวมาตรฐาน"
    },
    {
      "message_id": 229,
      "agent_id": 2,
      "delay": 1.662,
      "speech_duration": 1.8,
      "transcribe_duration": 1.662,
      "wpm": 208,
      "message": "คนนี้เป็นเครื่องการันตี"
    },
    {
      "message_id": 230,
      "agent_id": 2,
      "delay": 4.694,
      "speech_duration": 4.48,
      "transcribe_duration": 4.694,
      "wpm": 141,
      "message": "จากองค์กรด้วยจะทำให้ผู้ใช้บริการหรือว่า"
    },
    {
      "message_id": 231,
      "agent_id": 2,
      "delay": 1.001,
      "speech_duration": 0.96,
      "transcribe_duration": 1.001,
      "wpm": 47,
      "message": "อา"
    },
    {
      "message_id": 232,
      "agent_id": 2,
      "delay": 3.115,
      "speech_duration": 3.072,
      "transcribe_duration": 3.115,
      "wpm": 166,
      "message": "เกิดความมั่นใจกับหน่วยงานของเรา"
    },
    {
      "message_id": 233,
      "agent_id": 2,
      "delay": 2.275,
      "speech_duration": 2.44,
      "transcribe_duration": 2.275,
      "wpm": 105,
      "message": "ข้อที่ 5 ของเรา"
    },
    {
      "message_id": 234,
      "agent_id": 2,
      "delay": 8.131,
      "speech_duration": 8.136,
      "transcribe_duration": 8.131,
      "wpm": 160,
      "message": "ช่วยเพิ่มประสิทธิภาพแล้วก็จากการทำงานที่มากยิ่งขึ้นนะคะช่วยลดขั้นตอนในการทำงาน"
    },
    {
      "message_id": 235,
      "agent_id": 2,
      "delay": 2.022,
      "speech_duration": 2.184,
      "transcribe_duration": 2.022,
      "wpm": 179,
      "message": "มีระยะเวลาในการทำงานที่"
    },
    {
      "message_id": 236,
      "agent_id": 2,
      "delay": 3.434,
      "speech_duration": 3.528,
      "transcribe_duration": 3.434,
      "wpm": 140,
      "message": "อาจจะสั้นลงนะค่ะแล้วได้ผลลัพธ์"
    },
    {
      "message_id": 237,
      "agent_id": 2,
      "delay": 2.886,
      "speech_duration": 3.016,
      "transcribe_duration": 2.886,
      "wpm": 144,
      "message": "ที่ดีอยู่ว่ะยิ่งกว่านั้นอีก"
    },
    {
      "message_id": 238,
      "agent_id": 2,
      "delay": 1.109,
      "speech_duration": 1.288,
      "transcribe_duration": 1.109,
      "wpm": 58,
      "message": "นะคะ"
    },
    {
      "message_id": 239,
      "agent_id": 2,
      "delay": 4.959,
      "speech_duration": 5.064,
      "transcribe_duration": 4.959,
      "wpm": 160,
      "message": "ข้อ 6 น่ะค่ะก็ให้บริการนะคะหน่วยงานมีความคล่องตัว"
    },
    {
      "message_id": 240,
      "agent_id": 2,
      "delay": 1.745,
      "speech_duration": 1.928,
      "transcribe_duration": 1.745,
      "wpm": 210,
      "message": "มีประสิทธิภาพมากยิ่งขึ้น"
    },
    {
      "message_id": 241,
      "agent_id": 2,
      "delay": 0.715,
      "speech_duration": 0.904,
      "transcribe_duration": 0.715,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 242,
      "agent_id": 2,
      "delay": 0.93,
      "speech_duration": 0.896,
      "transcribe_duration": 0.93,
      "wpm": 134,
      "message": "ตามกรอบ"
    },
    {
      "message_id": 243,
      "agent_id": 2,
      "delay": 4.133,
      "speech_duration": 4.032,
      "transcribe_duration": 4.133,
      "wpm": 160,
      "message": "นะคะการทำงานของตัวมาตรฐานอาชีพของเรานี่"
    },
    {
      "message_id": 244,
      "agent_id": 2,
      "delay": 0.396,
      "speech_duration": 0.392,
      "transcribe_duration": 0.396,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 245,
      "agent_id": 2,
      "delay": 0.207,
      "speech_duration": 0.192,
      "transcribe_duration": 0.207,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 246,
      "agent_id": 2,
      "delay": 0.221,
      "speech_duration": 0.392,
      "transcribe_duration": 0.221,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 247,
      "agent_id": 2,
      "delay": 3.038,
      "speech_duration": 3.208,
      "transcribe_duration": 3.038,
      "wpm": 154,
      "message": "เมื่อกี้ก็จะเป็นประโยชน์ทั้งหมด"
    },
    {
      "message_id": 248,
      "agent_id": 2,
      "delay": 8.573,
      "speech_duration": 8.328,
      "transcribe_duration": 8.573,
      "wpm": 186,
      "message": "6 ข้อที่เราได้นำตัวมาตรฐาน itil หรือว่าฐานสากลของเราเนี่ยมาใช้ในหน่วยงานแล้วก็องค์แล้วมันเกิด"
    },
    {
      "message_id": 249,
      "agent_id": 2,
      "delay": 2.467,
      "speech_duration": 2.432,
      "transcribe_duration": 2.467,
      "wpm": 148,
      "message": "ประโยชน์อะไรบ้างเรามาดู"
    },
    {
      "message_id": 250,
      "agent_id": 2,
      "delay": 0.725,
      "speech_duration": 0.704,
      "transcribe_duration": 0.725,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 251,
      "agent_id": 2,
      "delay": 3.174,
      "speech_duration": 3.272,
      "transcribe_duration": 3.174,
      "wpm": 211,
      "message": "บริษัทหรือหน่วยงานที่เขานำตัวมาตรฐานตัวนี้"
    },
    {
      "message_id": 252,
      "agent_id": 2,
      "delay": 1.174,
      "speech_duration": 1.152,
      "transcribe_duration": 1.174,
      "wpm": 182,
      "message": "มาใช้งานจริงๆ"
    },
    {
      "message_id": 253,
      "agent_id": 2,
      "delay": 2.321,
      "speech_duration": 2.504,
      "transcribe_duration": 2.321,
      "wpm": 72,
      "message": "เริ่มต้นที่"
    },
    {
      "message_id": 254,
      "agent_id": 2,
      "delay": 1.239,
      "speech_duration": 1.416,
      "transcribe_duration": 1.239,
      "wpm": 106,
      "message": "บริษัทแรก"
    },
    {
      "message_id": 255,
      "agent_id": 2,
      "delay": 1.077,
      "speech_duration": 1.224,
      "transcribe_duration": 1.077,
      "wpm": 49,
      "message": "PNG"
    },
    {
      "message_id": 256,
      "agent_id": 2,
      "delay": 0.208,
      "speech_duration": 0.328,
      "transcribe_duration": 0.208,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 257,
      "agent_id": 2,
      "delay": 4.923,
      "speech_duration": 5.064,
      "transcribe_duration": 4.923,
      "wpm": 187,
      "message": "ซึ่งเป็นบริษัทที่นักศึกษาทุกคนต้องได้ใช้เครื่องอุปโภคบริโภค"
    },
    {
      "message_id": 258,
      "agent_id": 2,
      "delay": 8.445,
      "speech_duration": 8.192,
      "transcribe_duration": 8.445,
      "wpm": 192,
      "message": "สิ่งของเหล่านี้แน่นะคะทุกคนเลยนะคะเราจะมาดูว่าหน่วยงานนี้เขานำตัวมาตรฐานอาชีพเนี่ยมาใช้ในองค์กร"
    },
    {
      "message_id": 259,
      "agent_id": 2,
      "delay": 0.723,
      "speech_duration": 0.904,
      "transcribe_duration": 0.723,
      "wpm": 83,
      "message": "นะคะ"
    },
    {
      "message_id": 260,
      "agent_id": 2,
      "delay": 2.603,
      "speech_duration": 2.56,
      "transcribe_duration": 2.603,
      "wpm": 252,
      "message": "ตั้งแต่เริ่มต้นเลยตั้งแต่ปีคริสต์ศักราช"
    },
    {
      "message_id": 261,
      "agent_id": 2,
      "delay": 1.444,
      "speech_duration": 1.608,
      "transcribe_duration": 1.444,
      "wpm": 56,
      "message": "1999"
    },
    {
      "message_id": 262,
      "agent_id": 2,
      "delay": 0.464,
      "speech_duration": 0.648,
      "transcribe_duration": 0.464,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 263,
      "agent_id": 2,
      "delay": 5.32,
      "speech_duration": 5.184,
      "transcribe_duration": 5.32,
      "wpm": 185,
      "message": "แล้วเนื่องจากเขาใช้งานตัวปัญหานี้มาต่อเนื่องจนกระทั่ง 4 ปี"
    },
    {
      "message_id": 264,
      "agent_id": 2,
      "delay": 0.473,
      "speech_duration": 0.648,
      "transcribe_duration": 0.473,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 265,
      "agent_id": 2,
      "delay": 1.999,
      "speech_duration": 2.12,
      "transcribe_duration": 1.999,
      "wpm": 142,
      "message": "ก็มีรายงานทำให้เรา"
    },
    {
      "message_id": 266,
      "agent_id": 2,
      "delay": 0.99,
      "speech_duration": 1.16,
      "transcribe_duration": 0.99,
      "wpm": 103,
      "message": "ทราบว่า"
    },
    {
      "message_id": 267,
      "agent_id": 2,
      "delay": 0.21,
      "speech_duration": 0.392,
      "transcribe_duration": 0.21,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 268,
      "agent_id": 2,
      "delay": 3.427,
      "speech_duration": 3.392,
      "transcribe_duration": 3.427,
      "wpm": 195,
      "message": "มาตรฐานตัวนี้เนี่ยสามารถที่จะลดต้นทุนนะคะ"
    },
    {
      "message_id": 269,
      "agent_id": 2,
      "delay": 4.085,
      "speech_duration": 4.232,
      "transcribe_duration": 4.085,
      "wpm": 167,
      "message": "ในการบริหารจัดการนะคะเกี่ยวกับตัวทวีสารสนเทศ"
    },
    {
      "message_id": 270,
      "agent_id": 2,
      "delay": 2.523,
      "speech_duration": 2.632,
      "transcribe_duration": 2.523,
      "wpm": 171,
      "message": "ลงไปถึง 500 ล้านเหรียญสหรัฐ"
    },
    {
      "message_id": 271,
      "agent_id": 2,
      "delay": 2.735,
      "speech_duration": 2.888,
      "transcribe_duration": 2.735,
      "wpm": 208,
      "message": "ถือว่าเป็นการประหยัดต้นทุนค่อนข้างสูง"
    },
    {
      "message_id": 272,
      "agent_id": 2,
      "delay": 1.361,
      "speech_duration": 1.344,
      "transcribe_duration": 1.361,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 273,
      "agent_id": 2,
      "delay": 0.179,
      "speech_duration": 0.128,
      "transcribe_duration": 0.179,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 274,
      "agent_id": 2,
      "delay": 4.392,
      "speech_duration": 4.552,
      "transcribe_duration": 4.392,
      "wpm": 175,
      "message": "หรือจะเป็นการคิดต้นทุนด้านปฏิบัติงานก็สามารถที่จะ"
    },
    {
      "message_id": 275,
      "agent_id": 2,
      "delay": 1.119,
      "speech_duration": 1.088,
      "transcribe_duration": 1.119,
      "wpm": 193,
      "message": "ตรวจลอตเตอรี่"
    },
    {
      "message_id": 276,
      "agent_id": 2,
      "delay": 0.231,
      "speech_duration": 0.328,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 277,
      "agent_id": 2,
      "delay": 1.569,
      "speech_duration": 1.736,
      "transcribe_duration": 1.569,
      "wpm": 138,
      "message": "6-8 เปอร์เซ็นต์"
    },
    {
      "message_id": 278,
      "agent_id": 2,
      "delay": 5.256,
      "speech_duration": 5.384,
      "transcribe_duration": 5.256,
      "wpm": 145,
      "message": "ในการดูแลนะคะบุคลากรด้านเทคโนโลยีสารสนเทศของเราก็"
    },
    {
      "message_id": 279,
      "agent_id": 2,
      "delay": 0.734,
      "speech_duration": 0.704,
      "transcribe_duration": 0.734,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 280,
      "agent_id": 2,
      "delay": 3.434,
      "speech_duration": 3.528,
      "transcribe_duration": 3.434,
      "wpm": 187,
      "message": "ประหยัดมากขึ้นตั้ง 15 ถึง 20 เปอร์เซ็นต์"
    },
    {
      "message_id": 281,
      "agent_id": 2,
      "delay": 0.774,
      "speech_duration": 0.968,
      "transcribe_duration": 0.774,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 282,
      "agent_id": 2,
      "delay": 8.375,
      "speech_duration": 8.392,
      "transcribe_duration": 8.375,
      "wpm": 202,
      "message": "ตัวหน่วยงานนะคะของตัวเขียนจีนเนี่ยเราก็จะเห็นได้จากพวกผลิตภัณฑ์ที่ขายตามพวกห้างสรรพสินค้าหรือร้านค้าต่างๆ"
    },
    {
      "message_id": 283,
      "agent_id": 2,
      "delay": 2.24,
      "speech_duration": 2.376,
      "transcribe_duration": 2.24,
      "wpm": 82,
      "message": "ภาษาน่าจะได้"
    },
    {
      "message_id": 284,
      "agent_id": 2,
      "delay": 6.37,
      "speech_duration": 6.408,
      "transcribe_duration": 6.37,
      "wpm": 154,
      "message": "ชายมาอุปโภคบริโภคนะคะไม่เป็นพวกยาสระผมแพนทีนเฮดแอนด์โชว์เดอร์"
    },
    {
      "message_id": 285,
      "agent_id": 2,
      "delay": 0.59,
      "speech_duration": 0.776,
      "transcribe_duration": 0.59,
      "wpm": 97,
      "message": "นะคะ"
    },
    {
      "message_id": 286,
      "agent_id": 2,
      "delay": 0.219,
      "speech_duration": 0.128,
      "transcribe_duration": 0.219,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 287,
      "agent_id": 2,
      "delay": 0.362,
      "speech_duration": 0.392,
      "transcribe_duration": 0.362,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 288,
      "agent_id": 2,
      "delay": 0.779,
      "speech_duration": 0.768,
      "transcribe_duration": 0.779,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 289,
      "agent_id": 2,
      "delay": 1.173,
      "speech_duration": 1.352,
      "transcribe_duration": 1.173,
      "wpm": 89,
      "message": "ยาสีฟัน"
    },
    {
      "message_id": 290,
      "agent_id": 2,
      "delay": 1.767,
      "speech_duration": 1.728,
      "transcribe_duration": 1.767,
      "wpm": 95,
      "message": "มากมายนะคะ"
    },
    {
      "message_id": 291,
      "agent_id": 2,
      "delay": 5.932,
      "speech_duration": 5.96,
      "transcribe_duration": 5.932,
      "wpm": 121,
      "message": "ดาวนี่ซึ่งเปลี่ยน geniusจีเนียสเป็นบริษัทที่"
    },
    {
      "message_id": 292,
      "agent_id": 2,
      "delay": 2.418,
      "speech_duration": 2.568,
      "transcribe_duration": 2.418,
      "wpm": 146,
      "message": "ยักษ์ใหญ่ของอเมริกานะคะ"
    },
    {
      "message_id": 293,
      "agent_id": 2,
      "delay": 0.415,
      "speech_duration": 0.584,
      "transcribe_duration": 0.415,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 294,
      "agent_id": 2,
      "delay": 0.681,
      "speech_duration": 0.84,
      "transcribe_duration": 0.681,
      "wpm": 71,
      "message": "ถูก"
    },
    {
      "message_id": 295,
      "agent_id": 2,
      "delay": 0.407,
      "speech_duration": 0.32,
      "transcribe_duration": 0.407,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 296,
      "agent_id": 2,
      "delay": 2.533,
      "speech_duration": 2.696,
      "transcribe_duration": 2.533,
      "wpm": 106,
      "message": "ให้บริการลูกค้ามา"
    },
    {
      "message_id": 297,
      "agent_id": 2,
      "delay": 6.257,
      "speech_duration": 6.344,
      "transcribe_duration": 6.257,
      "wpm": 187,
      "message": "150 กว่าปีละเริ่มเข้าไทยประมาณ 50 ปีข้างหน้าจะเป็นบริษัทที่ค่อนให้บริการ"
    },
    {
      "message_id": 298,
      "agent_id": 2,
      "delay": 2.345,
      "speech_duration": 2.304,
      "transcribe_duration": 2.345,
      "wpm": 215,
      "message": "โลกมีอีกแล้วก็เห็นแบรนด์สินค้า"
    },
    {
      "message_id": 299,
      "agent_id": 2,
      "delay": 1.062,
      "speech_duration": 1.224,
      "transcribe_duration": 1.062,
      "wpm": 123,
      "message": "พวกนี้น่ะ"
    },
    {
      "message_id": 300,
      "agent_id": 2,
      "delay": 3.705,
      "speech_duration": 3.72,
      "transcribe_duration": 3.705,
      "wpm": 194,
      "message": "ก็จะเป็นเหมือนไอ้โชคนะคะก็จะมีหลากหลายประเทศ"
    },
    {
      "message_id": 301,
      "agent_id": 2,
      "delay": 1.948,
      "speech_duration": 2.056,
      "transcribe_duration": 1.948,
      "wpm": 131,
      "message": "อาหารก็จะเป็นผลิต"
    },
    {
      "message_id": 302,
      "agent_id": 2,
      "delay": 3.667,
      "speech_duration": 3.784,
      "transcribe_duration": 3.667,
      "wpm": 147,
      "message": "ภายใต้กรอบ PNG นะคะก็จะเป็นตามชื่อ"
    },
    {
      "message_id": 303,
      "agent_id": 2,
      "delay": 3.786,
      "speech_duration": 3.912,
      "transcribe_duration": 3.786,
      "wpm": 150,
      "message": "ของแต่ละประเทศอาจจะเป็นพี่ไป mg ของ"
    },
    {
      "message_id": 304,
      "agent_id": 2,
      "delay": 5.256,
      "speech_duration": 5.32,
      "transcribe_duration": 5.256,
      "wpm": 149,
      "message": "ไม่กล้านะคะของไทยเรามันก็จะมีหน้าตาพี่แบรนด์นะคะ"
    },
    {
      "message_id": 305,
      "agent_id": 2,
      "delay": 2.55,
      "speech_duration": 2.696,
      "transcribe_duration": 2.55,
      "wpm": 189,
      "message": "เป็นแบรนด์เดียวกันนะคะแล้วก็แตะ"
    },
    {
      "message_id": 306,
      "agent_id": 2,
      "delay": 0.274,
      "speech_duration": 0.456,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 307,
      "agent_id": 2,
      "delay": 1.769,
      "speech_duration": 1.928,
      "transcribe_duration": 1.769,
      "wpm": 179,
      "message": "ละลายการผลิตก็แล้วแต่"
    },
    {
      "message_id": 308,
      "agent_id": 2,
      "delay": 1.711,
      "speech_duration": 1.864,
      "transcribe_duration": 1.711,
      "wpm": 161,
      "message": "ละประเทศนั้นอีกนะคะ"
    },
    {
      "message_id": 309,
      "agent_id": 2,
      "delay": 0.249,
      "speech_duration": 0.128,
      "transcribe_duration": 0.249,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 310,
      "agent_id": 2,
      "delay": 2.562,
      "speech_duration": 2.696,
      "transcribe_duration": 2.562,
      "wpm": 217,
      "message": "จะเป็นน่าจะเป็นตัวอย่างของหน่วยงานแรก"
    },
    {
      "message_id": 311,
      "agent_id": 2,
      "delay": 0.214,
      "speech_duration": 0.328,
      "transcribe_duration": 0.214,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 312,
      "agent_id": 2,
      "delay": 2.455,
      "speech_duration": 2.632,
      "transcribe_duration": 2.455,
      "wpm": 194,
      "message": "ที่นำมาใช้แล้วเกิดประโยชน์จริงๆ"
    },
    {
      "message_id": 313,
      "agent_id": 2,
      "delay": 0.392,
      "speech_duration": 0.192,
      "transcribe_duration": 0.392,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 314,
      "agent_id": 2,
      "delay": 1.498,
      "speech_duration": 1.672,
      "transcribe_duration": 1.498,
      "wpm": 45,
      "message": "พม่า"
    },
    {
      "message_id": 315,
      "agent_id": 2,
      "delay": 7.118,
      "speech_duration": 6.976,
      "transcribe_duration": 7.118,
      "wpm": 159,
      "message": "ใบงานที่ 2 องค์กรที่ 2 ที่เรานำมายกตัวอย่างนะคะก็จะเป็นเคฟล่าบริษัท"
    },
    {
      "message_id": 316,
      "agent_id": 2,
      "delay": 2.593,
      "speech_duration": 2.76,
      "transcribe_duration": 2.593,
      "wpm": 54,
      "message": "องค์กรที่"
    },
    {
      "message_id": 317,
      "agent_id": 2,
      "delay": 2.262,
      "speech_duration": 2.44,
      "transcribe_duration": 2.262,
      "wpm": 172,
      "message": "ให้บริการนะคะเกี่ยวกับพวก"
    },
    {
      "message_id": 318,
      "agent_id": 2,
      "delay": 0.192,
      "speech_duration": 0.328,
      "transcribe_duration": 0.192,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 319,
      "agent_id": 2,
      "delay": 1.822,
      "speech_duration": 1.992,
      "transcribe_duration": 1.822,
      "wpm": 90,
      "message": "รถขุดเจาะรถ"
    },
    {
      "message_id": 320,
      "agent_id": 2,
      "delay": 2.747,
      "speech_duration": 2.824,
      "transcribe_duration": 2.747,
      "wpm": 143,
      "message": "ตักดินนะคะพวกแม็คโครต่างๆ"
    },
    {
      "message_id": 321,
      "agent_id": 2,
      "delay": 6.833,
      "speech_duration": 6.92,
      "transcribe_duration": 6.833,
      "wpm": 145,
      "message": "ซึ่งเราน่าจะเคยเห็นตามพวกไซต์ก่อสร้างนะคะพี่เป็นสร้างถนนสร้าง"
    },
    {
      "message_id": 322,
      "agent_id": 2,
      "delay": 2.012,
      "speech_duration": 2.184,
      "transcribe_duration": 2.012,
      "wpm": 103,
      "message": "อาคารบ้านเรือน"
    },
    {
      "message_id": 323,
      "agent_id": 2,
      "delay": 4.621,
      "speech_duration": 4.744,
      "transcribe_duration": 4.621,
      "wpm": 174,
      "message": "บริษัทนี้ก็จะเป็นบริษัทค่อนข้างใหญ่การให้บริการพ่วง"
    },
    {
      "message_id": 324,
      "agent_id": 2,
      "delay": 0.245,
      "speech_duration": 0.192,
      "transcribe_duration": 0.245,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 325,
      "agent_id": 2,
      "delay": 0.593,
      "speech_duration": 0.776,
      "transcribe_duration": 0.593,
      "wpm": 155,
      "message": "เครื่อง"
    },
    {
      "message_id": 326,
      "agent_id": 2,
      "delay": 0.596,
      "speech_duration": 0.776,
      "transcribe_duration": 0.596,
      "wpm": 97,
      "message": "นะคะ"
    },
    {
      "message_id": 327,
      "agent_id": 2,
      "delay": 0.179,
      "speech_duration": 0.128,
      "transcribe_duration": 0.179,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 328,
      "agent_id": 2,
      "delay": 0.257,
      "speech_duration": 0.192,
      "transcribe_duration": 0.257,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 329,
      "agent_id": 2,
      "delay": 0.357,
      "speech_duration": 0.32,
      "transcribe_duration": 0.357,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 330,
      "agent_id": 2,
      "delay": 0.61,
      "speech_duration": 0.776,
      "transcribe_duration": 0.61,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 331,
      "agent_id": 2,
      "delay": 1.758,
      "speech_duration": 1.928,
      "transcribe_duration": 1.758,
      "wpm": 124,
      "message": "เข้าไปใช้ในการ"
    },
    {
      "message_id": 332,
      "agent_id": 2,
      "delay": 1.493,
      "speech_duration": 1.672,
      "transcribe_duration": 1.493,
      "wpm": 108,
      "message": "ขุดเจาะนะคะ"
    },
    {
      "message_id": 333,
      "agent_id": 2,
      "delay": 8.833,
      "speech_duration": 8.776,
      "transcribe_duration": 8.833,
      "wpm": 161,
      "message": "ดินนะคะหรือว่าทำเสาธงเสาปูนนะคะบริษัทเนี่ยก็ดำตัวมาตรฐานตัวไอติม IQ เนี่ยมาใช้เหมือนกัน"
    },
    {
      "message_id": 334,
      "agent_id": 2,
      "delay": 5.42,
      "speech_duration": 5.312,
      "transcribe_duration": 5.42,
      "wpm": 141,
      "message": "ของตัวเพียวซีก็ใช้เมื่อคริสตศักราช 1990 9 นะคะ"
    },
    {
      "message_id": 335,
      "agent_id": 2,
      "delay": 3.353,
      "speech_duration": 3.464,
      "transcribe_duration": 3.353,
      "wpm": 169,
      "message": "หันมาอีกทีนึงนะคะตัวฉันจับเวลาเนี่ยนะ"
    },
    {
      "message_id": 336,
      "agent_id": 2,
      "delay": 3.041,
      "speech_duration": 3.208,
      "transcribe_duration": 3.041,
      "wpm": 229,
      "message": "ได้นำมาใช้เช่นเดียวกันก็คือปีคริสตศักราช 2000"
    },
    {
      "message_id": 337,
      "agent_id": 2,
      "delay": 2.506,
      "speech_duration": 2.632,
      "transcribe_duration": 2.506,
      "wpm": 80,
      "message": "เอาใจช่วยนะคะ"
    },
    {
      "message_id": 338,
      "agent_id": 2,
      "delay": 6.459,
      "speech_duration": 6.536,
      "transcribe_duration": 6.459,
      "wpm": 190,
      "message": "ลดปัญหานะคะที่เกิดขึ้นณปัจจุบันและก็สามารถเพิ่มอัตราการตอบสนองกับผู้ใช้บริการ"
    },
    {
      "message_id": 339,
      "agent_id": 2,
      "delay": 1.492,
      "speech_duration": 1.672,
      "transcribe_duration": 1.492,
      "wpm": 135,
      "message": "คือพูดง่ายๆคือ"
    },
    {
      "message_id": 340,
      "agent_id": 2,
      "delay": 3.103,
      "speech_duration": 3.272,
      "transcribe_duration": 3.103,
      "wpm": 165,
      "message": "ลูกค้าหรือว่าผู้มาใช้บริการมาซื้อ"
    },
    {
      "message_id": 341,
      "agent_id": 2,
      "delay": 6.612,
      "speech_duration": 6.664,
      "transcribe_duration": 6.612,
      "wpm": 214,
      "message": "สินค้าของบริษัทแคทเทอร์พิลล่าหรือว่ามีการเช่าซื้อต่างๆเนี่ยก็เกิดความไว้วางใจนะคะเราทำให้"
    },
    {
      "message_id": 342,
      "agent_id": 2,
      "delay": 0.722,
      "speech_duration": 0.904,
      "transcribe_duration": 0.722,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 343,
      "agent_id": 2,
      "delay": 2.001,
      "speech_duration": 1.984,
      "transcribe_duration": 2.001,
      "wpm": 189,
      "message": "ลูกค้าเนี่ยเพิ่มมากขึ้น"
    },
    {
      "message_id": 344,
      "agent_id": 2,
      "delay": 3.305,
      "speech_duration": 3.4,
      "transcribe_duration": 3.305,
      "wpm": 150,
      "message": "เป็น 6 จากที่ตั้งเป้าไว้ 60-70"
    },
    {
      "message_id": 345,
      "agent_id": 2,
      "delay": 5.302,
      "speech_duration": 5.384,
      "transcribe_duration": 5.302,
      "wpm": 125,
      "message": "10% ก็เพิ่มขึ้นเป็น 90% ก็ค่อนข้างมีอัตรา"
    },
    {
      "message_id": 346,
      "agent_id": 2,
      "delay": 3.047,
      "speech_duration": 3.008,
      "transcribe_duration": 3.047,
      "wpm": 140,
      "message": "ลูกค้าที่เพิ่มมากขึ้นนะคะ"
    },
    {
      "message_id": 347,
      "agent_id": 2,
      "delay": 3.567,
      "speech_duration": 3.72,
      "transcribe_duration": 3.567,
      "wpm": 161,
      "message": "เราก็ได้ผลกำไรหรือผลตอบแทนที่มากขึ้น"
    },
    {
      "message_id": 348,
      "agent_id": 2,
      "delay": 5.545,
      "speech_duration": 5.576,
      "transcribe_duration": 5.545,
      "wpm": 186,
      "message": "องค์กรของเรานั่นเองก็จะเป็นบริษัทที่ 2 นะคะในตัวอย่างที่ถูกนำไป"
    },
    {
      "message_id": 349,
      "agent_id": 2,
      "delay": 0.979,
      "speech_duration": 1.16,
      "transcribe_duration": 0.979,
      "wpm": 142,
      "message": "ใช้งานจริง"
    },
    {
      "message_id": 350,
      "agent_id": 2,
      "delay": 0.534,
      "speech_duration": 0.712,
      "transcribe_duration": 0.534,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 351,
      "agent_id": 2,
      "delay": 3.87,
      "speech_duration": 4.04,
      "transcribe_duration": 3.87,
      "wpm": 67,
      "message": "ทักมานะคะก็จะเป็น"
    },
    {
      "message_id": 352,
      "agent_id": 2,
      "delay": 0.3,
      "speech_duration": 0.456,
      "transcribe_duration": 0.3,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 353,
      "agent_id": 2,
      "delay": 1.659,
      "speech_duration": 1.8,
      "transcribe_duration": 1.659,
      "wpm": 58,
      "message": "บริษัท"
    },
    {
      "message_id": 354,
      "agent_id": 2,
      "delay": 0.334,
      "speech_duration": 0.128,
      "transcribe_duration": 0.334,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 355,
      "agent_id": 2,
      "delay": 5.541,
      "speech_duration": 5.64,
      "transcribe_duration": 5.541,
      "wpm": 80,
      "message": "oillio นะคะอันก็จะเป็นบริษัท"
    },
    {
      "message_id": 356,
      "agent_id": 2,
      "delay": 2.003,
      "speech_duration": 2.184,
      "transcribe_duration": 2.003,
      "wpm": 117,
      "message": "ของประเทศแคนาดา"
    },
    {
      "message_id": 357,
      "agent_id": 2,
      "delay": 2.528,
      "speech_duration": 2.696,
      "transcribe_duration": 2.528,
      "wpm": 172,
      "message": "บริษัทนี้ก็ทำหน้าที่ดูแลนะคะ"
    },
    {
      "message_id": 358,
      "agent_id": 2,
      "delay": 0.615,
      "speech_duration": 0.576,
      "transcribe_duration": 0.615,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 359,
      "agent_id": 2,
      "delay": 0.735,
      "speech_duration": 0.904,
      "transcribe_duration": 0.735,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 360,
      "agent_id": 2,
      "delay": 1.586,
      "speech_duration": 1.536,
      "transcribe_duration": 1.586,
      "wpm": 107,
      "message": "ระบบของรัฐ"
    },
    {
      "message_id": 361,
      "agent_id": 2,
      "delay": 5.321,
      "speech_duration": 5.384,
      "transcribe_duration": 5.321,
      "wpm": 145,
      "message": "รัฐบาลแคนาดานั้นเองก็นำตัวมาตรฐานไอทิวมาใช้นะคะ"
    },
    {
      "message_id": 362,
      "agent_id": 2,
      "delay": 5.581,
      "speech_duration": 5.64,
      "transcribe_duration": 5.581,
      "wpm": 186,
      "message": "ก็จะเป็นใช้ปีเดียวกันกับตัวเพียวซีเลยก็อยู่ที่ปีคริสตศักราช 1999"
    },
    {
      "message_id": 363,
      "agent_id": 2,
      "delay": 0.725,
      "speech_duration": 0.904,
      "transcribe_duration": 0.725,
      "wpm": 83,
      "message": "นะคะ"
    },
    {
      "message_id": 364,
      "agent_id": 2,
      "delay": 3.018,
      "speech_duration": 3.016,
      "transcribe_duration": 3.018,
      "wpm": 144,
      "message": "โดยเข้าฉาย Virtual Service"
    },
    {
      "message_id": 365,
      "agent_id": 2,
      "delay": 0.402,
      "speech_duration": 0.584,
      "transcribe_duration": 0.402,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 366,
      "agent_id": 2,
      "delay": 7.451,
      "speech_duration": 7.432,
      "transcribe_duration": 7.451,
      "wpm": 178,
      "message": "ตัว versions เนี่ยเป็นยังไงก็ตามชื่อนะคะก็คือจะอยู่ที่ไหนก็ได้สามารถที่จะให้บริการ"
    },
    {
      "message_id": 367,
      "agent_id": 2,
      "delay": 0.508,
      "speech_duration": 0.52,
      "transcribe_duration": 0.508,
      "wpm": 288,
      "message": "เกี่ยวกับ"
    },
    {
      "message_id": 368,
      "agent_id": 2,
      "delay": 0.237,
      "speech_duration": 0.128,
      "transcribe_duration": 0.237,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 369,
      "agent_id": 2,
      "delay": 0.263,
      "speech_duration": 0.128,
      "transcribe_duration": 0.263,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 370,
      "agent_id": 2,
      "delay": 2.478,
      "speech_duration": 2.568,
      "transcribe_duration": 2.478,
      "wpm": 105,
      "message": "มีสารสนเทศกรณีที่"
    },
    {
      "message_id": 371,
      "agent_id": 2,
      "delay": 8.06,
      "speech_duration": 7.872,
      "transcribe_duration": 8.06,
      "wpm": 219,
      "message": "รัฐบาลของแคนาดาหรือว่าเป็นเจ้าหน้าที่พนักงานนะคะที่อยู่ในหน่วยงานหรือองค์กรของรัฐบาลแคนาดาเกิดมีปัญหาเกี่ยว"
    },
    {
      "message_id": 372,
      "agent_id": 2,
      "delay": 0.258,
      "speech_duration": 0.392,
      "transcribe_duration": 0.258,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 373,
      "agent_id": 2,
      "delay": 0.398,
      "speech_duration": 0.584,
      "transcribe_duration": 0.398,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 374,
      "agent_id": 2,
      "delay": 1.367,
      "speech_duration": 1.344,
      "transcribe_duration": 1.367,
      "wpm": 145,
      "message": "ระบบสารสนเทศ"
    },
    {
      "message_id": 375,
      "agent_id": 2,
      "delay": 1.762,
      "speech_duration": 1.928,
      "transcribe_duration": 1.762,
      "wpm": 140,
      "message": "เราก็สามารถที่จะ"
    },
    {
      "message_id": 376,
      "agent_id": 2,
      "delay": 1.309,
      "speech_duration": 1.48,
      "transcribe_duration": 1.309,
      "wpm": 172,
      "message": "เข้าไปให้บริการ"
    },
    {
      "message_id": 377,
      "agent_id": 2,
      "delay": 3.859,
      "speech_duration": 3.912,
      "transcribe_duration": 3.859,
      "wpm": 176,
      "message": "การให้บริการนี้คือยังไงเราไม่จำเป็นต้องที่"
    },
    {
      "message_id": 378,
      "agent_id": 2,
      "delay": 1.4,
      "speech_duration": 1.344,
      "transcribe_duration": 1.4,
      "wpm": 145,
      "message": "ไปนั่งอยู่นะ"
    },
    {
      "message_id": 379,
      "agent_id": 2,
      "delay": 1.628,
      "speech_duration": 1.8,
      "transcribe_duration": 1.628,
      "wpm": 83,
      "message": "รัฐบาลของ"
    },
    {
      "message_id": 380,
      "agent_id": 2,
      "delay": 4.855,
      "speech_duration": 4.8,
      "transcribe_duration": 4.855,
      "wpm": 231,
      "message": "ก็สามารถที่จะอยู่ที่ไหนก็ได้ที่สามารถให้บริการก็คือสามารถที่จะ Remote"
    },
    {
      "message_id": 381,
      "agent_id": 2,
      "delay": 1.616,
      "speech_duration": 1.472,
      "transcribe_duration": 1.616,
      "wpm": 173,
      "message": "หรือว่าเข้าไปนะ"
    },
    {
      "message_id": 382,
      "agent_id": 2,
      "delay": 5.266,
      "speech_duration": 5.384,
      "transcribe_duration": 5.266,
      "wpm": 242,
      "message": "เครื่องคอมพิวเตอร์หรือว่าตัวระบบ Server ก็สามารถจัดการดูแลให้โดยอาจจะไม่ต้องพบปะ"
    },
    {
      "message_id": 383,
      "agent_id": 2,
      "delay": 0.445,
      "speech_duration": 0.584,
      "transcribe_duration": 0.445,
      "wpm": 128,
      "message": "กลับ"
    },
    {
      "message_id": 384,
      "agent_id": 2,
      "delay": 0.873,
      "speech_duration": 1.032,
      "transcribe_duration": 0.873,
      "wpm": 58,
      "message": "คู่"
    },
    {
      "message_id": 385,
      "agent_id": 2,
      "delay": 4.67,
      "speech_duration": 4.808,
      "transcribe_duration": 4.67,
      "wpm": 187,
      "message": "ขอใช้บริการได้เลยอันนี้จะช่วยลดระยะเวลาในการเข้าไปทำงาน"
    },
    {
      "message_id": 386,
      "agent_id": 2,
      "delay": 5.998,
      "speech_duration": 6.024,
      "transcribe_duration": 5.998,
      "wpm": 179,
      "message": "ปัญหาก็จะถูกการแก้ไขที่จะค่อนข้างรวดเร็วก็คือมีแจ้งมาก็สามารถที่จะ"
    },
    {
      "message_id": 387,
      "agent_id": 2,
      "delay": 1.108,
      "speech_duration": 1.288,
      "transcribe_duration": 1.108,
      "wpm": 163,
      "message": "หรือว่าเข้ามา"
    },
    {
      "message_id": 388,
      "agent_id": 2,
      "delay": 3.002,
      "speech_duration": 3.08,
      "transcribe_duration": 3.002,
      "wpm": 214,
      "message": "แก้ปัญหาของตัวระบบเนี่ยได้ค่อนข้างรวดเร็ว"
    },
    {
      "message_id": 389,
      "agent_id": 2,
      "delay": 2.263,
      "speech_duration": 2.44,
      "transcribe_duration": 2.263,
      "wpm": 178,
      "message": "ดังนั้นความต้องการของลูกค้า"
    },
    {
      "message_id": 390,
      "agent_id": 2,
      "delay": 3.363,
      "speech_duration": 3.328,
      "transcribe_duration": 3.363,
      "wpm": 198,
      "message": "ตอบสนองได้อย่างรวดเร็วก็จะเกิดความพึงพอใจ"
    },
    {
      "message_id": 391,
      "agent_id": 2,
      "delay": 2.919,
      "speech_duration": 2.816,
      "transcribe_duration": 2.919,
      "wpm": 154,
      "message": "ให้กับลูกค้าแก้ปัญหาได้เร็ว"
    },
    {
      "message_id": 392,
      "agent_id": 2,
      "delay": 0.727,
      "speech_duration": 0.704,
      "transcribe_duration": 0.727,
      "wpm": 149,
      "message": "ช่วยลด"
    },
    {
      "message_id": 393,
      "agent_id": 2,
      "delay": 3.428,
      "speech_duration": 3.528,
      "transcribe_duration": 3.428,
      "wpm": 136,
      "message": "จำนวนนาการจ้างเกี่ยวกับบุคลากร"
    },
    {
      "message_id": 394,
      "agent_id": 2,
      "delay": 0.371,
      "speech_duration": 0.256,
      "transcribe_duration": 0.371,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 395,
      "agent_id": 2,
      "delay": 4.54,
      "speech_duration": 4.552,
      "transcribe_duration": 4.54,
      "wpm": 221,
      "message": "ไม่ต้องเสียค่าเดินทางนู่นนี่นั่นนะคะเขาจะมีค่าใช้จ่ายหรือเปล่า"
    },
    {
      "message_id": 396,
      "agent_id": 2,
      "delay": 1.633,
      "speech_duration": 1.8,
      "transcribe_duration": 1.633,
      "wpm": 125,
      "message": "ลดลงก็คือช่วย"
    },
    {
      "message_id": 397,
      "agent_id": 2,
      "delay": 4.483,
      "speech_duration": 4.416,
      "transcribe_duration": 4.483,
      "wpm": 238,
      "message": "ลดค่าใช้จ่ายในการ support หรือว่าเข้าไปดูแลได้ถึง 40 เปอร์เซ็นต์"
    },
    {
      "message_id": 398,
      "agent_id": 2,
      "delay": 3.156,
      "speech_duration": 3.272,
      "transcribe_duration": 3.156,
      "wpm": 151,
      "message": "อันเข้าใจง่ายยิ่งขึ้นนะคะทำให้"
    },
    {
      "message_id": 399,
      "agent_id": 2,
      "delay": 5.01,
      "speech_duration": 5.064,
      "transcribe_duration": 5.01,
      "wpm": 193,
      "message": "แก้ปัญหาแล้วก็ตัวระบบงานของระบบรัฐบาลของแคนาดาก็สามารถที่จะ"
    },
    {
      "message_id": 400,
      "agent_id": 2,
      "delay": 1.441,
      "speech_duration": 1.608,
      "transcribe_duration": 1.441,
      "wpm": 149,
      "message": "ดำเนินงานไปยัง"
    },
    {
      "message_id": 401,
      "agent_id": 2,
      "delay": 5.38,
      "speech_duration": 5.184,
      "transcribe_duration": 5.38,
      "wpm": 165,
      "message": "ไม่มีการสะดุดเองคือกรณีที่มีปัญหาขึ้นมาก็สามารถที่จะ"
    },
    {
      "message_id": 402,
      "agent_id": 2,
      "delay": 5.284,
      "speech_duration": 5.384,
      "transcribe_duration": 5.284,
      "wpm": 184,
      "message": "เข้ามาแจ้งนะคะแล้วก็สามารถที่จะได้รับการแก้ไขพึ่งข้างรวดเร็ว"
    },
    {
      "message_id": 403,
      "agent_id": 2,
      "delay": 2.591,
      "speech_duration": 2.696,
      "transcribe_duration": 2.591,
      "wpm": 167,
      "message": "มันก็จะค่อนข้างเกิดประโยชน์"
    },
    {
      "message_id": 404,
      "agent_id": 2,
      "delay": 2.334,
      "speech_duration": 2.44,
      "transcribe_duration": 2.334,
      "wpm": 209,
      "message": "นะคะกับผู้ชายบริการของเรานั้นเอง"
    },
    {
      "message_id": 405,
      "agent_id": 2,
      "delay": 5.371,
      "speech_duration": 5.248,
      "transcribe_duration": 5.371,
      "wpm": 140,
      "message": "อันนี้ก็จะเป็นตัวอย่างนะคะที่ 3 ของรายงานพี่"
    },
    {
      "message_id": 406,
      "agent_id": 2,
      "delay": 2.679,
      "speech_duration": 2.824,
      "transcribe_duration": 2.679,
      "wpm": 175,
      "message": "นำมาใช้งานนั้นเองเราก็จะเห็นว่า"
    },
    {
      "message_id": 407,
      "agent_id": 2,
      "delay": 3.219,
      "speech_duration": 3.4,
      "transcribe_duration": 3.219,
      "wpm": 172,
      "message": "เริ่มใช้ตั้งแต่ต้นก็คือตั้งแต่ปีค.ศ"
    },
    {
      "message_id": 408,
      "agent_id": 2,
      "delay": 3.29,
      "speech_duration": 3.336,
      "transcribe_duration": 3.29,
      "wpm": 112,
      "message": "กระดาษ 1999 นั่นเองนะคะ"
    },
    {
      "message_id": 409,
      "agent_id": 2,
      "delay": 1.78,
      "speech_duration": 1.928,
      "transcribe_duration": 1.78,
      "wpm": 132,
      "message": "แต่ละหน่วยงานที่"
    },
    {
      "message_id": 410,
      "agent_id": 2,
      "delay": 1.512,
      "speech_duration": 1.344,
      "transcribe_duration": 1.512,
      "wpm": 67,
      "message": "สายก็"
    },
    {
      "message_id": 411,
      "agent_id": 2,
      "delay": 3.702,
      "speech_duration": 3.848,
      "transcribe_duration": 3.702,
      "wpm": 144,
      "message": "เกิดผลตอบรับที่ดีช่วยลดค่าใช้จ่าย"
    },
    {
      "message_id": 412,
      "agent_id": 2,
      "delay": 0.844,
      "speech_duration": 0.832,
      "transcribe_duration": 0.844,
      "wpm": 126,
      "message": "ช่วยลด"
    },
    {
      "message_id": 413,
      "agent_id": 2,
      "delay": 4.28,
      "speech_duration": 4.424,
      "transcribe_duration": 4.28,
      "wpm": 197,
      "message": "ต้นทุนในการบริหารจัดการเกี่ยวกับหน่วยงานหรือองค์กรได้"
    },
    {
      "message_id": 414,
      "agent_id": 2,
      "delay": 1.249,
      "speech_duration": 1.152,
      "transcribe_duration": 1.249,
      "wpm": 195,
      "message": "ข้างสูงทีเดียว"
    },
    {
      "message_id": 415,
      "agent_id": 2,
      "delay": 0.26,
      "speech_duration": 0.128,
      "transcribe_duration": 0.26,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 416,
      "agent_id": 2,
      "delay": 5.194,
      "speech_duration": 5.32,
      "transcribe_duration": 5.194,
      "wpm": 166,
      "message": "คราวนี้เราจะมาดูวิวัฒนาการหรือการพัฒนาการของตัวมาตรฐาน"
    },
    {
      "message_id": 417,
      "agent_id": 2,
      "delay": 2.939,
      "speech_duration": 3.016,
      "transcribe_duration": 2.939,
      "wpm": 174,
      "message": "ipl หรือว่าตัวไอติมของเรานั่นเอง"
    },
    {
      "message_id": 418,
      "agent_id": 2,
      "delay": 0.596,
      "speech_duration": 0.576,
      "transcribe_duration": 0.596,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 419,
      "agent_id": 2,
      "delay": 0.725,
      "speech_duration": 0.904,
      "transcribe_duration": 0.725,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 420,
      "agent_id": 2,
      "delay": 0.204,
      "speech_duration": 0.128,
      "transcribe_duration": 0.204,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 421,
      "agent_id": 2,
      "delay": 6.006,
      "speech_duration": 6.152,
      "transcribe_duration": 6.006,
      "wpm": 127,
      "message": "ในปีพุทธศักราช 2500 นะคะเดือนธันวาคมนะคะหน่วยงาน"
    },
    {
      "message_id": 422,
      "agent_id": 2,
      "delay": 2.354,
      "speech_duration": 2.44,
      "transcribe_duration": 2.354,
      "wpm": 55,
      "message": "occ นะคะ"
    },
    {
      "message_id": 423,
      "agent_id": 2,
      "delay": 0.235,
      "speech_duration": 0.128,
      "transcribe_duration": 0.235,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 424,
      "agent_id": 2,
      "delay": 1.652,
      "speech_duration": 1.8,
      "transcribe_duration": 1.652,
      "wpm": 133,
      "message": "ได้มีการเผยแพร่"
    },
    {
      "message_id": 425,
      "agent_id": 2,
      "delay": 3.266,
      "speech_duration": 3.336,
      "transcribe_duration": 3.266,
      "wpm": 166,
      "message": "เกี่ยวกับตัวมาตรฐาน IQ นะคะให้กลับ"
    },
    {
      "message_id": 426,
      "agent_id": 2,
      "delay": 2.597,
      "speech_duration": 2.76,
      "transcribe_duration": 2.597,
      "wpm": 185,
      "message": "ผู้ที่ต้องการนำตัวมาตรฐานตัวนี้"
    },
    {
      "message_id": 427,
      "agent_id": 2,
      "delay": 2.919,
      "speech_duration": 3.08,
      "transcribe_duration": 2.919,
      "wpm": 200,
      "message": "ไปใช้งานกับหน่วยงานหรือองค์กรของตัวเอง"
    },
    {
      "message_id": 428,
      "agent_id": 2,
      "delay": 3.529,
      "speech_duration": 3.656,
      "transcribe_duration": 3.529,
      "wpm": 107,
      "message": "นะคะเนื่องจากมีการใช้งาน"
    },
    {
      "message_id": 429,
      "agent_id": 2,
      "delay": 3.716,
      "speech_duration": 3.848,
      "transcribe_duration": 3.716,
      "wpm": 140,
      "message": "ฉันมากยิ่งขึ้นนะคะก็ได้มีการพัฒนา"
    },
    {
      "message_id": 430,
      "agent_id": 2,
      "delay": 6.317,
      "speech_duration": 6.208,
      "transcribe_duration": 6.317,
      "wpm": 198,
      "message": "ไอ้ตัวมาตรฐานของเราเนี่ยมันค่อนข้างมีประสิทธิภาพและช่วยแก้ปัญหาหรือว่าไม่เกิด"
    },
    {
      "message_id": 431,
      "agent_id": 2,
      "delay": 0.724,
      "speech_duration": 0.904,
      "transcribe_duration": 0.724,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 432,
      "agent_id": 2,
      "delay": 2.584,
      "speech_duration": 2.76,
      "transcribe_duration": 2.584,
      "wpm": 201,
      "message": "จุดบกพร่องในการใช้ตัวมาตรฐานตัวนี้"
    },
    {
      "message_id": 433,
      "agent_id": 2,
      "delay": 0.241,
      "speech_duration": 0.392,
      "transcribe_duration": 0.241,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 434,
      "agent_id": 2,
      "delay": 2.45,
      "speech_duration": 2.368,
      "transcribe_duration": 2.45,
      "wpm": 158,
      "message": "โยเกิร์ตตัวมาตรฐานไอคิว"
    },
    {
      "message_id": 435,
      "agent_id": 2,
      "delay": 3.12,
      "speech_duration": 3.008,
      "transcribe_duration": 3.12,
      "wpm": 189,
      "message": "IG I am ของเราเนี่ยในเวอร์ชั่นที่ 2"
    },
    {
      "message_id": 436,
      "agent_id": 2,
      "delay": 3.24,
      "speech_duration": 3.4,
      "transcribe_duration": 3.24,
      "wpm": 146,
      "message": "เป็นเวอร์ชั่นที่ถูกพัฒนาขึ้นมา"
    },
    {
      "message_id": 437,
      "agent_id": 2,
      "delay": 0.608,
      "speech_duration": 0.776,
      "transcribe_duration": 0.608,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 438,
      "agent_id": 2,
      "delay": 6.483,
      "speech_duration": 6.536,
      "transcribe_duration": 6.483,
      "wpm": 174,
      "message": "โลชั่นที่ 2 คราวนี้ก็มีการพัฒนาเกิดมาผลัดไปอีกว่าก็จะเป็นเวอร์ชั่นที่ 3"
    },
    {
      "message_id": 439,
      "agent_id": 2,
      "delay": 2.148,
      "speech_duration": 2.312,
      "transcribe_duration": 2.148,
      "wpm": 123,
      "message": "โดยมีชื่อที่เรียก"
    },
    {
      "message_id": 440,
      "agent_id": 2,
      "delay": 0.875,
      "speech_duration": 1.032,
      "transcribe_duration": 0.875,
      "wpm": 73,
      "message": "นะฮะ"
    },
    {
      "message_id": 441,
      "agent_id": 2,
      "delay": 5.731,
      "speech_duration": 5.832,
      "transcribe_duration": 5.731,
      "wpm": 167,
      "message": "เต้นก็คือ information Technology infrastructure Library แล้วก็"
    },
    {
      "message_id": 442,
      "agent_id": 2,
      "delay": 0.944,
      "speech_duration": 1.096,
      "transcribe_duration": 0.944,
      "wpm": 151,
      "message": "อยู่ชั้น 3"
    },
    {
      "message_id": 443,
      "agent_id": 2,
      "delay": 0.541,
      "speech_duration": 0.712,
      "transcribe_duration": 0.541,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 444,
      "agent_id": 2,
      "delay": 2.069,
      "speech_duration": 2.248,
      "transcribe_duration": 2.069,
      "wpm": 87,
      "message": "ซึ่งถูกกำหนด"
    },
    {
      "message_id": 445,
      "agent_id": 2,
      "delay": 5.512,
      "speech_duration": 5.64,
      "transcribe_duration": 5.512,
      "wpm": 152,
      "message": "รักนะคะออกเป็น 5 มาตรฐานในตัวกรอบแนวคิดในแนวปฏิบัติ"
    },
    {
      "message_id": 446,
      "agent_id": 2,
      "delay": 0.728,
      "speech_duration": 0.776,
      "transcribe_duration": 0.728,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 447,
      "agent_id": 2,
      "delay": 3.967,
      "speech_duration": 4.104,
      "transcribe_duration": 3.967,
      "wpm": 227,
      "message": "เอาตัวมาตรฐานไ*******เนี่ยเห*้ยเนี่ยไปประยุกต์ใช้เกี่ยวกับ"
    },
    {
      "message_id": 448,
      "agent_id": 2,
      "delay": 2.407,
      "speech_duration": 2.368,
      "transcribe_duration": 2.407,
      "wpm": 139,
      "message": "ระบบสารสนเทศว่ามีการ"
    },
    {
      "message_id": 449,
      "agent_id": 2,
      "delay": 0.188,
      "speech_duration": 0.328,
      "transcribe_duration": 0.188,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 450,
      "agent_id": 2,
      "delay": 3.288,
      "speech_duration": 3.4,
      "transcribe_duration": 3.288,
      "wpm": 176,
      "message": "กระทำหรือว่าทำตามขั้นตอนนะคะพี่ตกหรอก"
    },
    {
      "message_id": 451,
      "agent_id": 2,
      "delay": 2.469,
      "speech_duration": 2.632,
      "transcribe_duration": 2.469,
      "wpm": 177,
      "message": "เอาไว้ตัวนี้ก็จะสามารถช่วยลด"
    },
    {
      "message_id": 452,
      "agent_id": 2,
      "delay": 4.261,
      "speech_duration": 4.424,
      "transcribe_duration": 4.261,
      "wpm": 81,
      "message": "นะคะปัญหาต่างๆหรือช่วย"
    },
    {
      "message_id": 453,
      "agent_id": 2,
      "delay": 5.763,
      "speech_duration": 5.768,
      "transcribe_duration": 5.763,
      "wpm": 237,
      "message": "ทำให้ทรัพยากรที่ใช้ในตัวเทคโนโลยีสารสนเทศเนี่ยใช้อย่างประหยัดแล้วก็คุ้มค่าแล้วก็เกิด"
    },
    {
      "message_id": 454,
      "agent_id": 2,
      "delay": 1.491,
      "speech_duration": 1.608,
      "transcribe_duration": 1.491,
      "wpm": 224,
      "message": "ประโยชน์มากที่สุดนะนี่"
    },
    {
      "message_id": 455,
      "agent_id": 2,
      "delay": 5.12,
      "speech_duration": 5.192,
      "transcribe_duration": 5.12,
      "wpm": 159,
      "message": "อันนี้ก็เป็นวิวัฒนาการนั่นเองนะคะว่าหน่วยงานไหนที่"
    },
    {
      "message_id": 456,
      "agent_id": 2,
      "delay": 3.013,
      "speech_duration": 3.144,
      "transcribe_duration": 3.013,
      "wpm": 215,
      "message": "ทำการเผยแพร่แล้วก็มีการพัฒนาไปเรื่อยๆนะคะ"
    },
    {
      "message_id": 457,
      "agent_id": 2,
      "delay": 0.346,
      "speech_duration": 0.52,
      "transcribe_duration": 0.346,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 458,
      "agent_id": 2,
      "delay": 0.199,
      "speech_duration": 0.328,
      "transcribe_duration": 0.199,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 459,
      "agent_id": 2,
      "delay": 0.222,
      "speech_duration": 0.328,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 460,
      "agent_id": 2,
      "delay": 3.832,
      "speech_duration": 3.776,
      "transcribe_duration": 3.832,
      "wpm": 143,
      "message": "เดี๋ยวเราจะมาดูข้อแตกต่างระหว่าง"
    },
    {
      "message_id": 461,
      "agent_id": 2,
      "delay": 0.211,
      "speech_duration": 0.392,
      "transcribe_duration": 0.211,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 462,
      "agent_id": 2,
      "delay": 0.181,
      "speech_duration": 0.328,
      "transcribe_duration": 0.181,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 463,
      "agent_id": 2,
      "delay": 4.385,
      "speech_duration": 4.352,
      "transcribe_duration": 4.385,
      "wpm": 124,
      "message": "Version 2 กับเวอร์ชั่น 3 ว่าเขามี"
    },
    {
      "message_id": 464,
      "agent_id": 2,
      "delay": 0.791,
      "speech_duration": 0.968,
      "transcribe_duration": 0.791,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 465,
      "agent_id": 2,
      "delay": 0.236,
      "speech_duration": 0.392,
      "transcribe_duration": 0.236,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 466,
      "agent_id": 2,
      "delay": 4.576,
      "speech_duration": 4.48,
      "transcribe_duration": 4.576,
      "wpm": 157,
      "message": "เปลี่ยนรั้วพัฒนาอะไรมากยิ่งขึ้นนะก็เริ่มจาก"
    },
    {
      "message_id": 467,
      "agent_id": 2,
      "delay": 1.063,
      "speech_duration": 1.224,
      "transcribe_duration": 1.063,
      "wpm": 49,
      "message": "การ"
    },
    {
      "message_id": 468,
      "agent_id": 2,
      "delay": 3.884,
      "speech_duration": 3.976,
      "transcribe_duration": 3.884,
      "wpm": 132,
      "message": "ปรับนะคะแต่โครงสร้างน่ะค่ะแล้วก็"
    },
    {
      "message_id": 469,
      "agent_id": 2,
      "delay": 0.695,
      "speech_duration": 0.84,
      "transcribe_duration": 0.695,
      "wpm": 107,
      "message": "เหม็น"
    },
    {
      "message_id": 470,
      "agent_id": 2,
      "delay": 2.251,
      "speech_duration": 2.24,
      "transcribe_duration": 2.251,
      "wpm": 154,
      "message": "เกี่ยวกับกระบวนการนะคะ"
    },
    {
      "message_id": 471,
      "agent_id": 2,
      "delay": 1.945,
      "speech_duration": 2.12,
      "transcribe_duration": 1.945,
      "wpm": 106,
      "message": "ปรับแต่งให้ตัว"
    },
    {
      "message_id": 472,
      "agent_id": 2,
      "delay": 2.197,
      "speech_duration": 2.248,
      "transcribe_duration": 2.197,
      "wpm": 133,
      "message": "ทวีปสารสนเทศเท่ากับ"
    },
    {
      "message_id": 473,
      "agent_id": 2,
      "delay": 1.101,
      "speech_duration": 1.288,
      "transcribe_duration": 1.101,
      "wpm": 82,
      "message": "ธุรกิจ"
    },
    {
      "message_id": 474,
      "agent_id": 2,
      "delay": 5.921,
      "speech_duration": 5.76,
      "transcribe_duration": 5.921,
      "wpm": 159,
      "message": "เพราะว่าแต่ละบริษัทหน่วยงานองค์กรในกรณีระบบสารสนเทศเนี่ย"
    },
    {
      "message_id": 475,
      "agent_id": 2,
      "delay": 1.117,
      "speech_duration": 1.088,
      "transcribe_duration": 1.117,
      "wpm": 97,
      "message": "ที่ที่"
    },
    {
      "message_id": 476,
      "agent_id": 2,
      "delay": 2.48,
      "speech_duration": 2.632,
      "transcribe_duration": 2.48,
      "wpm": 148,
      "message": "จะแตกต่างกันไม่ว่าจะเป็น"
    },
    {
      "message_id": 477,
      "agent_id": 2,
      "delay": 2.846,
      "speech_duration": 3.016,
      "transcribe_duration": 2.846,
      "wpm": 154,
      "message": "การใช้งานเกี่ยวกับบริษัทหรือ"
    },
    {
      "message_id": 478,
      "agent_id": 2,
      "delay": 0.397,
      "speech_duration": 0.328,
      "transcribe_duration": 0.397,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 479,
      "agent_id": 2,
      "delay": 2.883,
      "speech_duration": 2.952,
      "transcribe_duration": 2.883,
      "wpm": 163,
      "message": "จำนวนบุคลากรหรือโครงสร้างต่างๆ"
    },
    {
      "message_id": 480,
      "agent_id": 2,
      "delay": 3.487,
      "speech_duration": 3.656,
      "transcribe_duration": 3.487,
      "wpm": 119,
      "message": "จะค่อนข้างแตกต่างกันรวมถึง"
    },
    {
      "message_id": 481,
      "agent_id": 2,
      "delay": 3.305,
      "speech_duration": 3.464,
      "transcribe_duration": 3.305,
      "wpm": 113,
      "message": "อุปกรณ์ที่ใช้นั่นเองนะคะ"
    },
    {
      "message_id": 482,
      "agent_id": 2,
      "delay": 2.104,
      "speech_duration": 2.248,
      "transcribe_duration": 2.104,
      "wpm": 180,
      "message": "ไม่งั้นก็สามารถที่จะปรับ"
    },
    {
      "message_id": 483,
      "agent_id": 2,
      "delay": 2.736,
      "speech_duration": 2.688,
      "transcribe_duration": 2.736,
      "wpm": 184,
      "message": "แล้วก็สามารถนำไปประยุกต์ได้กับ"
    },
    {
      "message_id": 484,
      "agent_id": 2,
      "delay": 1.232,
      "speech_duration": 1.352,
      "transcribe_duration": 1.232,
      "wpm": 200,
      "message": "ทุกหน่วยงานที่นี่"
    },
    {
      "message_id": 485,
      "agent_id": 2,
      "delay": 5.854,
      "speech_duration": 5.896,
      "transcribe_duration": 5.854,
      "wpm": 181,
      "message": "ไปช่วยนะคะการบริหารจัดการเกี่ยวกับกระบวนการการให้บริการของหน่วยงาน"
    },
    {
      "message_id": 486,
      "agent_id": 2,
      "delay": 0.198,
      "speech_duration": 0.328,
      "transcribe_duration": 0.198,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 487,
      "agent_id": 2,
      "delay": 2.78,
      "speech_duration": 2.952,
      "transcribe_duration": 2.78,
      "wpm": 142,
      "message": "ให้บริการด้านสารสนเทศนะคะ"
    },
    {
      "message_id": 488,
      "agent_id": 2,
      "delay": 0.265,
      "speech_duration": 0.328,
      "transcribe_duration": 0.265,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 489,
      "agent_id": 2,
      "delay": 5.422,
      "speech_duration": 5.376,
      "transcribe_duration": 5.422,
      "wpm": 198,
      "message": "ให้กับหน่วยธุรกิจหรือมีการให้บริการนะคะเชิงปฏิบัติให้มีประสิทธิภาพ"
    },
    {
      "message_id": 490,
      "agent_id": 2,
      "delay": 1.063,
      "speech_duration": 1.224,
      "transcribe_duration": 1.063,
      "wpm": 147,
      "message": "มากยิ่งขึ้น"
    },
    {
      "message_id": 491,
      "agent_id": 2,
      "delay": 5.284,
      "speech_duration": 5.248,
      "transcribe_duration": 5.284,
      "wpm": 143,
      "message": "โดยเราจะเน้นที่การทำงานเชิงปฏิบัติให้ดีที่สุด"
    },
    {
      "message_id": 492,
      "agent_id": 2,
      "delay": 2.034,
      "speech_duration": 2.184,
      "transcribe_duration": 2.034,
      "wpm": 69,
      "message": "วาระมีการ"
    },
    {
      "message_id": 493,
      "agent_id": 2,
      "delay": 0.866,
      "speech_duration": 1.032,
      "transcribe_duration": 0.866,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 494,
      "agent_id": 2,
      "delay": 2.578,
      "speech_duration": 2.56,
      "transcribe_duration": 2.578,
      "wpm": 176,
      "message": "ปฏิบัติตามแนวทางนี้แล้วเกิด"
    },
    {
      "message_id": 495,
      "agent_id": 2,
      "delay": 0.983,
      "speech_duration": 1.16,
      "transcribe_duration": 0.983,
      "wpm": 168,
      "message": "ประโยชน์อะไร"
    },
    {
      "message_id": 496,
      "agent_id": 2,
      "delay": 3.313,
      "speech_duration": 3.464,
      "transcribe_duration": 3.313,
      "wpm": 178,
      "message": "ขึ้นมาตามเป็นผลลัพธ์ของเรานั่นเองนะคะ"
    },
    {
      "message_id": 497,
      "agent_id": 2,
      "delay": 4.687,
      "speech_duration": 4.544,
      "transcribe_duration": 4.687,
      "wpm": 168,
      "message": "ไหนจะเป็นรูปแบบของข้อแตกต่างระหว่าง Version 23"
    },
    {
      "message_id": 498,
      "agent_id": 2,
      "delay": 0.188,
      "speech_duration": 0.128,
      "transcribe_duration": 0.188,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 499,
      "agent_id": 2,
      "delay": 0.351,
      "speech_duration": 0.52,
      "transcribe_duration": 0.351,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 500,
      "agent_id": 2,
      "delay": 0.221,
      "speech_duration": 0.192,
      "transcribe_duration": 0.221,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 501,
      "agent_id": 2,
      "delay": 3.68,
      "speech_duration": 3.648,
      "transcribe_duration": 3.68,
      "wpm": 144,
      "message": "ผัดมาม่าเดี๋ยวเราจะมาดูโครงสร้าง"
    },
    {
      "message_id": 502,
      "agent_id": 2,
      "delay": 1.571,
      "speech_duration": 1.736,
      "transcribe_duration": 1.571,
      "wpm": 60,
      "message": "ของตัว"
    },
    {
      "message_id": 503,
      "agent_id": 2,
      "delay": 3.758,
      "speech_duration": 3.912,
      "transcribe_duration": 3.758,
      "wpm": 150,
      "message": "มาตรฐานไอติมของเรานะคะในเวอร์ชั่น 3"
    },
    {
      "message_id": 504,
      "agent_id": 2,
      "delay": 0.535,
      "speech_duration": 0.512,
      "transcribe_duration": 0.535,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 505,
      "agent_id": 2,
      "delay": 0.328,
      "speech_duration": 0.32,
      "transcribe_duration": 0.328,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 506,
      "agent_id": 2,
      "delay": 3.422,
      "speech_duration": 3.592,
      "transcribe_duration": 3.422,
      "wpm": 134,
      "message": "ตัวนี้ก็จะอยู่ภายใต้กระบวนการ"
    },
    {
      "message_id": 507,
      "agent_id": 2,
      "delay": 3.287,
      "speech_duration": 3.4,
      "transcribe_duration": 3.287,
      "wpm": 199,
      "message": "ไอทีเซอร์วิสIP service management นะคะก็คือ"
    },
    {
      "message_id": 508,
      "agent_id": 2,
      "delay": 3.224,
      "speech_duration": 3.2,
      "transcribe_duration": 3.224,
      "wpm": 131,
      "message": "การให้บริการที่มีความสะดวก"
    },
    {
      "message_id": 509,
      "agent_id": 2,
      "delay": 0.728,
      "speech_duration": 0.704,
      "transcribe_duration": 0.728,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 510,
      "agent_id": 2,
      "delay": 1.117,
      "speech_duration": 1.288,
      "transcribe_duration": 1.117,
      "wpm": 70,
      "message": "และก็"
    },
    {
      "message_id": 511,
      "agent_id": 2,
      "delay": 2.195,
      "speech_duration": 2.376,
      "transcribe_duration": 2.195,
      "wpm": 76,
      "message": "การใช้นะคะ"
    },
    {
      "message_id": 512,
      "agent_id": 2,
      "delay": 1.882,
      "speech_duration": 1.856,
      "transcribe_duration": 1.882,
      "wpm": 154,
      "message": "ต้นทุนอย่างชัดเจน"
    },
    {
      "message_id": 513,
      "agent_id": 2,
      "delay": 2.352,
      "speech_duration": 2.504,
      "transcribe_duration": 2.352,
      "wpm": 72,
      "message": "ก็คือเรามี"
    },
    {
      "message_id": 514,
      "agent_id": 2,
      "delay": 0.223,
      "speech_duration": 0.328,
      "transcribe_duration": 0.223,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 515,
      "agent_id": 2,
      "delay": 0.66,
      "speech_duration": 0.84,
      "transcribe_duration": 0.66,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 516,
      "agent_id": 2,
      "delay": 3.685,
      "speech_duration": 3.648,
      "transcribe_duration": 3.685,
      "wpm": 189,
      "message": "อุปกรณ์สารสนเทศมีบุคลากรมีทรัพยากรเท่าไหร่"
    },
    {
      "message_id": 517,
      "agent_id": 2,
      "delay": 2.345,
      "speech_duration": 2.504,
      "transcribe_duration": 2.345,
      "wpm": 186,
      "message": "ใช้ไปเท่าไหร่แล้วเกิดผลลัพธ์"
    },
    {
      "message_id": 518,
      "agent_id": 2,
      "delay": 4.522,
      "speech_duration": 4.616,
      "transcribe_duration": 4.522,
      "wpm": 214,
      "message": "กลับมาเป็นเท่าไหร่ก็คือสามารถที่จะกำหนดและก็วัดได้อย่างชัดเจน"
    },
    {
      "message_id": 519,
      "agent_id": 2,
      "delay": 0.6,
      "speech_duration": 0.776,
      "transcribe_duration": 0.6,
      "wpm": 97,
      "message": "นะคะ"
    },
    {
      "message_id": 520,
      "agent_id": 2,
      "delay": 0.22,
      "speech_duration": 0.392,
      "transcribe_duration": 0.22,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 521,
      "agent_id": 2,
      "delay": 4.332,
      "speech_duration": 4.488,
      "transcribe_duration": 4.332,
      "wpm": 167,
      "message": "พูดถึงความสำเร็จนะคะรวมไปถึงการให้บริการแล้วก็"
    },
    {
      "message_id": 522,
      "agent_id": 2,
      "delay": 1.56,
      "speech_duration": 1.736,
      "transcribe_duration": 1.56,
      "wpm": 164,
      "message": "มาตรฐานการปรับปรุง"
    },
    {
      "message_id": 523,
      "agent_id": 2,
      "delay": 0.587,
      "speech_duration": 0.776,
      "transcribe_duration": 0.587,
      "wpm": 97,
      "message": "นะคะ"
    },
    {
      "message_id": 524,
      "agent_id": 2,
      "delay": 3.243,
      "speech_duration": 3.4,
      "transcribe_duration": 3.243,
      "wpm": 203,
      "message": "โดยเราสามารถกำหนดเป้าหมายได้เลยว่าสามารถนำ"
    },
    {
      "message_id": 525,
      "agent_id": 2,
      "delay": 1.304,
      "speech_duration": 1.48,
      "transcribe_duration": 1.304,
      "wpm": 172,
      "message": "ตัวมาตรฐานตัวนี้"
    },
    {
      "message_id": 526,
      "agent_id": 2,
      "delay": 0.256,
      "speech_duration": 0.392,
      "transcribe_duration": 0.256,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 527,
      "agent_id": 2,
      "delay": 0.996,
      "speech_duration": 1.16,
      "transcribe_duration": 0.996,
      "wpm": 129,
      "message": "ไฟฉายกลับ"
    },
    {
      "message_id": 528,
      "agent_id": 2,
      "delay": 2.152,
      "speech_duration": 2.312,
      "transcribe_duration": 2.152,
      "wpm": 169,
      "message": "หน่วยงานองค์กรของเรานะคะ"
    },
    {
      "message_id": 529,
      "agent_id": 2,
      "delay": 2.134,
      "speech_duration": 2.312,
      "transcribe_duration": 2.134,
      "wpm": 136,
      "message": "โดยจะแบ่งเป็นหัวข้อ"
    },
    {
      "message_id": 530,
      "agent_id": 2,
      "delay": 2.083,
      "speech_duration": 2.248,
      "transcribe_duration": 2.083,
      "wpm": 194,
      "message": "หลักดังต่อไปนี้นั่นเองนะคะ"
    },
    {
      "message_id": 531,
      "agent_id": 2,
      "delay": 0.215,
      "speech_duration": 0.328,
      "transcribe_duration": 0.215,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 532,
      "agent_id": 2,
      "delay": 0.191,
      "speech_duration": 0.328,
      "transcribe_duration": 0.191,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 533,
      "agent_id": 2,
      "delay": 1.822,
      "speech_duration": 1.992,
      "transcribe_duration": 1.822,
      "wpm": 136,
      "message": "อันแรกของเรานะคะ"
    },
    {
      "message_id": 534,
      "agent_id": 2,
      "delay": 2.834,
      "speech_duration": 3.016,
      "transcribe_duration": 2.834,
      "wpm": 124,
      "message": "พูดถึง Service strategy"
    },
    {
      "message_id": 535,
      "agent_id": 2,
      "delay": 0.67,
      "speech_duration": 0.84,
      "transcribe_duration": 0.67,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 536,
      "agent_id": 2,
      "delay": 0.798,
      "speech_duration": 0.968,
      "transcribe_duration": 0.798,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 537,
      "agent_id": 2,
      "delay": 3.129,
      "speech_duration": 3.208,
      "transcribe_duration": 3.129,
      "wpm": 108,
      "message": "หรือเป็นการวางกลยุทธ์"
    },
    {
      "message_id": 538,
      "agent_id": 2,
      "delay": 0.687,
      "speech_duration": 0.84,
      "transcribe_duration": 0.687,
      "wpm": 143,
      "message": "ให้กลับ"
    },
    {
      "message_id": 539,
      "agent_id": 2,
      "delay": 0.918,
      "speech_duration": 1.096,
      "transcribe_duration": 0.918,
      "wpm": 123,
      "message": "หน่วยงาน"
    },
    {
      "message_id": 540,
      "agent_id": 2,
      "delay": 0.672,
      "speech_duration": 0.84,
      "transcribe_duration": 0.672,
      "wpm": 89,
      "message": "นะคะ"
    },
    {
      "message_id": 541,
      "agent_id": 2,
      "delay": 2.65,
      "speech_duration": 2.624,
      "transcribe_duration": 2.65,
      "wpm": 166,
      "message": "ด้านเทคโนโลยีสารสนเทศของเรา"
    },
    {
      "message_id": 542,
      "agent_id": 2,
      "delay": 0.623,
      "speech_duration": 0.712,
      "transcribe_duration": 0.623,
      "wpm": 105,
      "message": "นะคะ"
    },
    {
      "message_id": 543,
      "agent_id": 2,
      "delay": 1.285,
      "speech_duration": 1.48,
      "transcribe_duration": 1.285,
      "wpm": 41,
      "message": "โดย"
    },
    {
      "message_id": 544,
      "agent_id": 2,
      "delay": 0.199,
      "speech_duration": 0.328,
      "transcribe_duration": 0.199,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 545,
      "agent_id": 2,
      "delay": 2.101,
      "speech_duration": 2.248,
      "transcribe_duration": 2.101,
      "wpm": 120,
      "message": "เน้นหลักนะคะไปที่"
    },
    {
      "message_id": 546,
      "agent_id": 2,
      "delay": 0.732,
      "speech_duration": 0.904,
      "transcribe_duration": 0.732,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 547,
      "agent_id": 2,
      "delay": 0.231,
      "speech_duration": 0.328,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 548,
      "agent_id": 2,
      "delay": 2.649,
      "speech_duration": 2.696,
      "transcribe_duration": 2.649,
      "wpm": 206,
      "message": "service management หรือการจัดการได้"
    },
    {
      "message_id": 549,
      "agent_id": 2,
      "delay": 2.138,
      "speech_duration": 2.312,
      "transcribe_duration": 2.138,
      "wpm": 156,
      "message": "ด้านการให้บริการของเรา"
    },
    {
      "message_id": 550,
      "agent_id": 2,
      "delay": 0.244,
      "speech_duration": 0.328,
      "transcribe_duration": 0.244,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 551,
      "agent_id": 2,
      "delay": 0.73,
      "speech_duration": 0.904,
      "transcribe_duration": 0.73,
      "wpm": 83,
      "message": "เน้น"
    },
    {
      "message_id": 552,
      "agent_id": 2,
      "delay": 2.914,
      "speech_duration": 3.08,
      "transcribe_duration": 2.914,
      "wpm": 131,
      "message": "นโยบายทางปฏิบัติกระบวนการ"
    },
    {
      "message_id": 553,
      "agent_id": 2,
      "delay": 0.226,
      "speech_duration": 0.328,
      "transcribe_duration": 0.226,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 554,
      "agent_id": 2,
      "delay": 0.195,
      "speech_duration": 0.328,
      "transcribe_duration": 0.195,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 555,
      "agent_id": 2,
      "delay": 0.234,
      "speech_duration": 0.392,
      "transcribe_duration": 0.234,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 556,
      "agent_id": 2,
      "delay": 1.311,
      "speech_duration": 1.48,
      "transcribe_duration": 1.311,
      "wpm": 142,
      "message": "การให้บริการ"
    },
    {
      "message_id": 557,
      "agent_id": 2,
      "delay": 4.899,
      "speech_duration": 5.064,
      "transcribe_duration": 4.899,
      "wpm": 175,
      "message": "ให้บริการอย่างไรให้เกิดประสิทธิภาพให้บริการยังไงให้เกิด"
    },
    {
      "message_id": 558,
      "agent_id": 2,
      "delay": 0.537,
      "speech_duration": 0.712,
      "transcribe_duration": 0.537,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 559,
      "agent_id": 2,
      "delay": 0.266,
      "speech_duration": 0.392,
      "transcribe_duration": 0.266,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 560,
      "agent_id": 2,
      "delay": 5.115,
      "speech_duration": 5.056,
      "transcribe_duration": 5.115,
      "wpm": 184,
      "message": "ผลตอบรับที่ดีจากลูกค้าแล้วก็การให้บริการอย่างไรให้ครบวงจร"
    },
    {
      "message_id": 561,
      "agent_id": 2,
      "delay": 1.773,
      "speech_duration": 1.928,
      "transcribe_duration": 1.773,
      "wpm": 54,
      "message": "ตามที่"
    },
    {
      "message_id": 562,
      "agent_id": 2,
      "delay": 1.579,
      "speech_duration": 1.736,
      "transcribe_duration": 1.579,
      "wpm": 121,
      "message": "แผนหรือว่าตัว"
    },
    {
      "message_id": 563,
      "agent_id": 2,
      "delay": 2.082,
      "speech_duration": 2.248,
      "transcribe_duration": 2.082,
      "wpm": 227,
      "message": "มาตรฐานของเราได้กำหนดไว้นั่นเอง"
    },
    {
      "message_id": 564,
      "agent_id": 2,
      "delay": 0.593,
      "speech_duration": 0.776,
      "transcribe_duration": 0.593,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 565,
      "agent_id": 2,
      "delay": 0.402,
      "speech_duration": 0.584,
      "transcribe_duration": 0.402,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 566,
      "agent_id": 2,
      "delay": 0.66,
      "speech_duration": 0.84,
      "transcribe_duration": 0.66,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 567,
      "agent_id": 2,
      "delay": 0.335,
      "speech_duration": 0.52,
      "transcribe_duration": 0.335,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 568,
      "agent_id": 2,
      "delay": 1.129,
      "speech_duration": 1.288,
      "transcribe_duration": 1.129,
      "wpm": 105,
      "message": "ผัดมาม่า"
    },
    {
      "message_id": 569,
      "agent_id": 2,
      "delay": 0.195,
      "speech_duration": 0.328,
      "transcribe_duration": 0.195,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 570,
      "agent_id": 2,
      "delay": 0.166,
      "speech_duration": 0.128,
      "transcribe_duration": 0.166,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 571,
      "agent_id": 2,
      "delay": 1.759,
      "speech_duration": 1.728,
      "transcribe_duration": 1.759,
      "wpm": 148,
      "message": "จะเป็นรูปแบบของ"
    },
    {
      "message_id": 572,
      "agent_id": 2,
      "delay": 1.238,
      "speech_duration": 1.416,
      "transcribe_duration": 1.238,
      "wpm": 159,
      "message": "service Design"
    },
    {
      "message_id": 573,
      "agent_id": 2,
      "delay": 4.881,
      "speech_duration": 5,
      "transcribe_duration": 4.881,
      "wpm": 141,
      "message": "ตัวนี้ก็จะเป็นรูปแบบของกิจกรรมนะคะกระบวนการ"
    },
    {
      "message_id": 574,
      "agent_id": 2,
      "delay": 2.844,
      "speech_duration": 3.016,
      "transcribe_duration": 2.844,
      "wpm": 114,
      "message": "นะคะที่เราสามารถพัฒนา"
    },
    {
      "message_id": 575,
      "agent_id": 2,
      "delay": 0.862,
      "speech_duration": 1.032,
      "transcribe_duration": 0.862,
      "wpm": 116,
      "message": "กลยุทธ์"
    },
    {
      "message_id": 576,
      "agent_id": 2,
      "delay": 2.78,
      "speech_duration": 2.952,
      "transcribe_duration": 2.78,
      "wpm": 137,
      "message": "การบริหารจัดการระบบบริการ"
    },
    {
      "message_id": 577,
      "agent_id": 2,
      "delay": 1.88,
      "speech_duration": 2.056,
      "transcribe_duration": 1.88,
      "wpm": 131,
      "message": "โดยมีหัวข้อหลักๆ"
    },
    {
      "message_id": 578,
      "agent_id": 2,
      "delay": 0.983,
      "speech_duration": 1.16,
      "transcribe_duration": 0.983,
      "wpm": 91,
      "message": "ดังนี้"
    },
    {
      "message_id": 579,
      "agent_id": 2,
      "delay": 0.655,
      "speech_duration": 0.64,
      "transcribe_duration": 0.655,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 580,
      "agent_id": 2,
      "delay": 1.825,
      "speech_duration": 1.992,
      "transcribe_duration": 1.825,
      "wpm": 98,
      "message": "เริ่มแรกนะคะ"
    },
    {
      "message_id": 581,
      "agent_id": 2,
      "delay": 0.716,
      "speech_duration": 0.904,
      "transcribe_duration": 0.716,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 582,
      "agent_id": 2,
      "delay": 5.085,
      "speech_duration": 5.192,
      "transcribe_duration": 5.085,
      "wpm": 179,
      "message": "Quality management ก็คือความพร้อมที่จะให้บริการเมื่อลูกค้า"
    },
    {
      "message_id": 583,
      "agent_id": 2,
      "delay": 3.811,
      "speech_duration": 3.776,
      "transcribe_duration": 3.811,
      "wpm": 183,
      "message": "ต้องการที่จะใช้บริการเราพร้อมให้บริการเสมอ"
    },
    {
      "message_id": 584,
      "agent_id": 2,
      "delay": 2.251,
      "speech_duration": 2.44,
      "transcribe_duration": 2.251,
      "wpm": 111,
      "message": "ไม่มีการติดปัญหา"
    },
    {
      "message_id": 585,
      "agent_id": 2,
      "delay": 1.308,
      "speech_duration": 1.48,
      "transcribe_duration": 1.308,
      "wpm": 152,
      "message": "นะคะไม่ติดขัด"
    },
    {
      "message_id": 586,
      "agent_id": 2,
      "delay": 2.619,
      "speech_duration": 2.76,
      "transcribe_duration": 2.619,
      "wpm": 223,
      "message": "ลูกค้าเรียกใช้ตอนไหนก็ให้บริการได้เสมอ"
    },
    {
      "message_id": 587,
      "agent_id": 2,
      "delay": 0.202,
      "speech_duration": 0.328,
      "transcribe_duration": 0.202,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 588,
      "agent_id": 2,
      "delay": 1.132,
      "speech_duration": 1.288,
      "transcribe_duration": 1.132,
      "wpm": 105,
      "message": "อันที่ 2"
    },
    {
      "message_id": 589,
      "agent_id": 2,
      "delay": 2.066,
      "speech_duration": 2.248,
      "transcribe_duration": 2.066,
      "wpm": 173,
      "message": "capacity management นะคะ"
    },
    {
      "message_id": 590,
      "agent_id": 2,
      "delay": 0.214,
      "speech_duration": 0.392,
      "transcribe_duration": 0.214,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 591,
      "agent_id": 2,
      "delay": 0.21,
      "speech_duration": 0.328,
      "transcribe_duration": 0.21,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 592,
      "agent_id": 2,
      "delay": 0.98,
      "speech_duration": 1.16,
      "transcribe_duration": 0.98,
      "wpm": 116,
      "message": "การเพิ่ม"
    },
    {
      "message_id": 593,
      "agent_id": 2,
      "delay": 3.178,
      "speech_duration": 3.336,
      "transcribe_duration": 3.178,
      "wpm": 216,
      "message": "การให้บริการอย่างรวดเร็วและก็มีมีประสิทธิภาพ"
    },
    {
      "message_id": 594,
      "agent_id": 2,
      "delay": 4.528,
      "speech_duration": 4.48,
      "transcribe_duration": 4.528,
      "wpm": 157,
      "message": "พร้อมให้บริการบริการตามช่วงระยะเวลาที่กำหนด"
    },
    {
      "message_id": 595,
      "agent_id": 2,
      "delay": 0.25,
      "speech_duration": 0.328,
      "transcribe_duration": 0.25,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 596,
      "agent_id": 2,
      "delay": 4.57,
      "speech_duration": 4.68,
      "transcribe_duration": 4.57,
      "wpm": 170,
      "message": "ไม่ต้องใช้เวลาเยอะเราก็บริการแล้วแก้ปัญหาได้ทันที"
    },
    {
      "message_id": 597,
      "agent_id": 2,
      "delay": 1.754,
      "speech_duration": 1.928,
      "transcribe_duration": 1.754,
      "wpm": 156,
      "message": "ไม่ใช่ว่าทำงานเร็ว"
    },
    {
      "message_id": 598,
      "agent_id": 2,
      "delay": 1.33,
      "speech_duration": 1.48,
      "transcribe_duration": 1.33,
      "wpm": 162,
      "message": "แต่คนรับไม่ได้"
    },
    {
      "message_id": 599,
      "agent_id": 2,
      "delay": 3.544,
      "speech_duration": 3.456,
      "transcribe_duration": 3.544,
      "wpm": 204,
      "message": "ก็คือทำงานได้รวดแล้วก็เกิดประสิทธิภาพนั้นเอง"
    },
    {
      "message_id": 600,
      "agent_id": 2,
      "delay": 0.589,
      "speech_duration": 0.776,
      "transcribe_duration": 0.589,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 601,
      "agent_id": 2,
      "delay": 1.57,
      "speech_duration": 1.736,
      "transcribe_duration": 1.57,
      "wpm": 78,
      "message": "ผัดมาม่า"
    },
    {
      "message_id": 602,
      "agent_id": 2,
      "delay": 4.139,
      "speech_duration": 4.232,
      "transcribe_duration": 4.139,
      "wpm": 191,
      "message": "อันที่ 3 นะคะก็จะเป็นคนที่นี่นะคะ management ก็คือ"
    },
    {
      "message_id": 603,
      "agent_id": 2,
      "delay": 2.326,
      "speech_duration": 2.504,
      "transcribe_duration": 2.326,
      "wpm": 246,
      "message": "ความสามารถในการให้บริการอย่างต่อเนื่อง"
    },
    {
      "message_id": 604,
      "agent_id": 2,
      "delay": 2,
      "speech_duration": 2.184,
      "transcribe_duration": 2,
      "wpm": 82,
      "message": "เนื่องจากมี"
    },
    {
      "message_id": 605,
      "agent_id": 2,
      "delay": 5.619,
      "speech_duration": 5.504,
      "transcribe_duration": 5.619,
      "wpm": 199,
      "message": "ความต้องการของลูกค้าคนที่ 1 เราก็ให้บริการเรียบร้อยแล้วก็จะมีลูกค้า"
    },
    {
      "message_id": 606,
      "agent_id": 2,
      "delay": 4.455,
      "speech_duration": 4.616,
      "transcribe_duration": 4.455,
      "wpm": 270,
      "message": "ความต้องการของลูกค้าที่ 2 ที่ 3 ที่ 4 แล้วก็สามารถที่จะให้บริการอย่างต่อเนื่อง"
    },
    {
      "message_id": 607,
      "agent_id": 2,
      "delay": 0.403,
      "speech_duration": 0.328,
      "transcribe_duration": 0.403,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 608,
      "agent_id": 2,
      "delay": 3.535,
      "speech_duration": 3.592,
      "transcribe_duration": 3.535,
      "wpm": 246,
      "message": "อย่างรวดเร็วแล้วก็มีประสิทธิภาพไม่เกิดความผิดพลาดกันเอง"
    },
    {
      "message_id": 609,
      "agent_id": 2,
      "delay": 0.54,
      "speech_duration": 0.512,
      "transcribe_duration": 0.54,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 610,
      "agent_id": 2,
      "delay": 0.718,
      "speech_duration": 0.904,
      "transcribe_duration": 0.718,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 611,
      "agent_id": 2,
      "delay": 1.104,
      "speech_duration": 1.288,
      "transcribe_duration": 1.104,
      "wpm": 70,
      "message": "เราก็"
    },
    {
      "message_id": 612,
      "agent_id": 2,
      "delay": 3.258,
      "speech_duration": 3.336,
      "transcribe_duration": 3.258,
      "wpm": 238,
      "message": "เขาที่ 4 ก็จะเป็นข้อที่ 4 ก็จะเป็นเม้นนะคะก็จะเป็น"
    },
    {
      "message_id": 613,
      "agent_id": 2,
      "delay": 0.678,
      "speech_duration": 0.84,
      "transcribe_duration": 0.678,
      "wpm": 71,
      "message": "การ"
    },
    {
      "message_id": 614,
      "agent_id": 2,
      "delay": 0.181,
      "speech_duration": 0.328,
      "transcribe_duration": 0.181,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 615,
      "agent_id": 2,
      "delay": 1.685,
      "speech_duration": 1.864,
      "transcribe_duration": 1.685,
      "wpm": 129,
      "message": "ให้บริการแล้วก็"
    },
    {
      "message_id": 616,
      "agent_id": 2,
      "delay": 0.985,
      "speech_duration": 0.96,
      "transcribe_duration": 0.985,
      "wpm": 94,
      "message": "รักษา"
    },
    {
      "message_id": 617,
      "agent_id": 2,
      "delay": 1.518,
      "speech_duration": 1.672,
      "transcribe_duration": 1.518,
      "wpm": 170,
      "message": "ความปลอดภัยด้วยมี"
    },
    {
      "message_id": 618,
      "agent_id": 2,
      "delay": 0.593,
      "speech_duration": 0.576,
      "transcribe_duration": 0.593,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 619,
      "agent_id": 2,
      "delay": 5.413,
      "speech_duration": 5.512,
      "transcribe_duration": 5.413,
      "wpm": 163,
      "message": "ให้ไปการบริการแล้วนะคะไม่มีข้อมูลรั่วไหลหรือว่าไม่เกิน"
    },
    {
      "message_id": 620,
      "agent_id": 2,
      "delay": 2.014,
      "speech_duration": 2.184,
      "transcribe_duration": 2.014,
      "wpm": 192,
      "message": "ปัญหาที่ตามหลังมาเกี่ยวกับ"
    },
    {
      "message_id": 621,
      "agent_id": 2,
      "delay": 3.88,
      "speech_duration": 3.712,
      "transcribe_duration": 3.88,
      "wpm": 170,
      "message": "ส่วนระบบกันเองจะเป็นการรักษาความปลอดภัย"
    },
    {
      "message_id": 622,
      "agent_id": 2,
      "delay": 0.204,
      "speech_duration": 0.128,
      "transcribe_duration": 0.204,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 623,
      "agent_id": 2,
      "delay": 0.254,
      "speech_duration": 0.128,
      "transcribe_duration": 0.254,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 624,
      "agent_id": 2,
      "delay": 2.463,
      "speech_duration": 2.432,
      "transcribe_duration": 2.463,
      "wpm": 173,
      "message": "ด้าน service Design ของเรา"
    },
    {
      "message_id": 625,
      "agent_id": 2,
      "delay": 0.474,
      "speech_duration": 0.448,
      "transcribe_duration": 0.474,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 626,
      "agent_id": 2,
      "delay": 0.265,
      "speech_duration": 0.256,
      "transcribe_duration": 0.265,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 627,
      "agent_id": 2,
      "delay": 3.733,
      "speech_duration": 3.648,
      "transcribe_duration": 3.733,
      "wpm": 111,
      "message": "พม่าถัดมาก็จะเป็น Service"
    },
    {
      "message_id": 628,
      "agent_id": 2,
      "delay": 1.568,
      "speech_duration": 1.536,
      "transcribe_duration": 1.568,
      "wpm": 107,
      "message": "ทรานซิชั่น"
    },
    {
      "message_id": 629,
      "agent_id": 2,
      "delay": 0.668,
      "speech_duration": 0.64,
      "transcribe_duration": 0.668,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 630,
      "agent_id": 2,
      "delay": 1.556,
      "speech_duration": 1.472,
      "transcribe_duration": 1.556,
      "wpm": 132,
      "message": "ตัวนี้ก็สั่ง"
    },
    {
      "message_id": 631,
      "agent_id": 2,
      "delay": 0.933,
      "speech_duration": 1.096,
      "transcribe_duration": 0.933,
      "wpm": 109,
      "message": "เน้นการ"
    },
    {
      "message_id": 632,
      "agent_id": 2,
      "delay": 1.638,
      "speech_duration": 1.6,
      "transcribe_duration": 1.638,
      "wpm": 197,
      "message": "ให้บริการที่ดีที่สุด"
    },
    {
      "message_id": 633,
      "agent_id": 2,
      "delay": 0.669,
      "speech_duration": 0.84,
      "transcribe_duration": 0.669,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 634,
      "agent_id": 2,
      "delay": 1.238,
      "speech_duration": 1.216,
      "transcribe_duration": 1.238,
      "wpm": 86,
      "message": "สามารถ"
    },
    {
      "message_id": 635,
      "agent_id": 2,
      "delay": 0.989,
      "speech_duration": 1.16,
      "transcribe_duration": 0.989,
      "wpm": 91,
      "message": "ส่งมอบ"
    },
    {
      "message_id": 636,
      "agent_id": 2,
      "delay": 1.246,
      "speech_duration": 1.416,
      "transcribe_duration": 1.246,
      "wpm": 106,
      "message": "เพื่อนำไป"
    },
    {
      "message_id": 637,
      "agent_id": 2,
      "delay": 0.188,
      "speech_duration": 0.128,
      "transcribe_duration": 0.188,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 638,
      "agent_id": 2,
      "delay": 2.919,
      "speech_duration": 2.816,
      "transcribe_duration": 2.919,
      "wpm": 117,
      "message": "ชายในระบบปฏิบัตินะคะ"
    },
    {
      "message_id": 639,
      "agent_id": 2,
      "delay": 3.238,
      "speech_duration": 3.136,
      "transcribe_duration": 3.238,
      "wpm": 206,
      "message": "รับข้อมูลจากตัวเซอร์วิสสายก็คือเมื่อกี้"
    },
    {
      "message_id": 640,
      "agent_id": 2,
      "delay": 1.397,
      "speech_duration": 1.544,
      "transcribe_duration": 1.397,
      "wpm": 68,
      "message": "แล้วก็"
    },
    {
      "message_id": 641,
      "agent_id": 2,
      "delay": 1.501,
      "speech_duration": 1.672,
      "transcribe_duration": 1.501,
      "wpm": 99,
      "message": "ส่งมอบนะคะ"
    },
    {
      "message_id": 642,
      "agent_id": 2,
      "delay": 1.827,
      "speech_duration": 1.992,
      "transcribe_duration": 1.827,
      "wpm": 75,
      "message": "ดำเนินงาน"
    },
    {
      "message_id": 643,
      "agent_id": 2,
      "delay": 3.297,
      "speech_duration": 3.264,
      "transcribe_duration": 3.297,
      "wpm": 216,
      "message": "ทุกรายการเพื่อให้ปฏิบัติงานได้อย่างต่อเนื่อง"
    },
    {
      "message_id": 644,
      "agent_id": 2,
      "delay": 3.59,
      "speech_duration": 3.52,
      "transcribe_duration": 3.59,
      "wpm": 188,
      "message": "ก็จะมีกุญแจหลักของตัว Service ทรานซิชั่น"
    },
    {
      "message_id": 645,
      "agent_id": 2,
      "delay": 0.676,
      "speech_duration": 0.64,
      "transcribe_duration": 0.676,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 646,
      "agent_id": 2,
      "delay": 0.275,
      "speech_duration": 0.328,
      "transcribe_duration": 0.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 647,
      "agent_id": 2,
      "delay": 6.592,
      "speech_duration": 6.464,
      "transcribe_duration": 6.592,
      "wpm": 114,
      "message": "เริ่มตากนะคะเชงเม้งนะคะก็คือการจัดการที่มีการ"
    },
    {
      "message_id": 648,
      "agent_id": 2,
      "delay": 0.818,
      "speech_duration": 0.768,
      "transcribe_duration": 0.818,
      "wpm": 156,
      "message": "เปลี่ยน"
    },
    {
      "message_id": 649,
      "agent_id": 2,
      "delay": 0.984,
      "speech_duration": 0.96,
      "transcribe_duration": 0.984,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 650,
      "agent_id": 2,
      "delay": 3.158,
      "speech_duration": 3.336,
      "transcribe_duration": 3.158,
      "wpm": 216,
      "message": "ปรับเปลี่ยนตรงไหนแล้วจะทำให้เกิดผลลัพธ์ที่ดี"
    },
    {
      "message_id": 651,
      "agent_id": 2,
      "delay": 4.333,
      "speech_duration": 4.488,
      "transcribe_duration": 4.333,
      "wpm": 134,
      "message": "อันนี้ 2 configuration management นะคะ"
    },
    {
      "message_id": 652,
      "agent_id": 2,
      "delay": 0.729,
      "speech_duration": 0.704,
      "transcribe_duration": 0.729,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 653,
      "agent_id": 2,
      "delay": 0.738,
      "speech_duration": 0.904,
      "transcribe_duration": 0.738,
      "wpm": 66,
      "message": "การ"
    },
    {
      "message_id": 654,
      "agent_id": 2,
      "delay": 0.21,
      "speech_duration": 0.328,
      "transcribe_duration": 0.21,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 655,
      "agent_id": 2,
      "delay": 0.265,
      "speech_duration": 0.392,
      "transcribe_duration": 0.265,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 656,
      "agent_id": 2,
      "delay": 3.233,
      "speech_duration": 3.2,
      "transcribe_duration": 3.233,
      "wpm": 103,
      "message": "จัดการควบคุมดูแลนะคะ"
    },
    {
      "message_id": 657,
      "agent_id": 2,
      "delay": 0.994,
      "speech_duration": 1.16,
      "transcribe_duration": 0.994,
      "wpm": 52,
      "message": "ของ"
    },
    {
      "message_id": 658,
      "agent_id": 2,
      "delay": 1.583,
      "speech_duration": 1.536,
      "transcribe_duration": 1.583,
      "wpm": 137,
      "message": "การให้บริการ"
    },
    {
      "message_id": 659,
      "agent_id": 2,
      "delay": 0.671,
      "speech_duration": 0.64,
      "transcribe_duration": 0.671,
      "wpm": 117,
      "message": "นะคะ"
    },
    {
      "message_id": 660,
      "agent_id": 2,
      "delay": 3.794,
      "speech_duration": 3.912,
      "transcribe_duration": 3.794,
      "wpm": 161,
      "message": "อันนี้ 3 ก็จะเป็น realisticนะคะก็จะเป็น"
    },
    {
      "message_id": 661,
      "agent_id": 2,
      "delay": 0.211,
      "speech_duration": 0.192,
      "transcribe_duration": 0.211,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 662,
      "agent_id": 2,
      "delay": 0.785,
      "speech_duration": 0.768,
      "transcribe_duration": 0.785,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 663,
      "agent_id": 2,
      "delay": 2.031,
      "speech_duration": 1.984,
      "transcribe_duration": 2.031,
      "wpm": 159,
      "message": "การสืบเนื่องหรือว่า"
    },
    {
      "message_id": 664,
      "agent_id": 2,
      "delay": 2.27,
      "speech_duration": 2.24,
      "transcribe_duration": 2.27,
      "wpm": 154,
      "message": "ความสอดคล้องกันของตัว"
    },
    {
      "message_id": 665,
      "agent_id": 2,
      "delay": 0.256,
      "speech_duration": 0.192,
      "transcribe_duration": 0.256,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 666,
      "agent_id": 2,
      "delay": 2.019,
      "speech_duration": 1.984,
      "transcribe_duration": 2.019,
      "wpm": 189,
      "message": "บริหารจัดการของตัวระบบ"
    },
    {
      "message_id": 667,
      "agent_id": 2,
      "delay": 1.108,
      "speech_duration": 1.088,
      "transcribe_duration": 1.108,
      "wpm": 124,
      "message": "งานต่างๆ"
    },
    {
      "message_id": 668,
      "agent_id": 2,
      "delay": 3.299,
      "speech_duration": 3.2,
      "transcribe_duration": 3.299,
      "wpm": 183,
      "message": "แล้วก็ตัวสุดท้ายเขาก็จะเป็น Service"
    },
    {
      "message_id": 669,
      "agent_id": 2,
      "delay": 1.176,
      "speech_duration": 1.152,
      "transcribe_duration": 1.176,
      "wpm": 273,
      "message": "knowledge Management"
    },
    {
      "message_id": 670,
      "agent_id": 2,
      "delay": 1.509,
      "speech_duration": 1.472,
      "transcribe_duration": 1.509,
      "wpm": 102,
      "message": "น่าจะเป็น"
    },
    {
      "message_id": 671,
      "agent_id": 2,
      "delay": 4.038,
      "speech_duration": 3.968,
      "transcribe_duration": 4.038,
      "wpm": 197,
      "message": "การให้บริการเกี่ยวกับการจัดการความรู้นั้นเองนะคะ"
    },
    {
      "message_id": 672,
      "agent_id": 2,
      "delay": 0.249,
      "speech_duration": 0.128,
      "transcribe_duration": 0.249,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 673,
      "agent_id": 2,
      "delay": 6.273,
      "speech_duration": 6.344,
      "transcribe_duration": 6.273,
      "wpm": 182,
      "message": "เพื่อจะให้ตอบสนองกับความต้องการของลูกค้าว่าลูกค้าต้องการให้บริการตรงไหน"
    },
    {
      "message_id": 674,
      "agent_id": 2,
      "delay": 3.117,
      "speech_duration": 3.072,
      "transcribe_duration": 3.117,
      "wpm": 220,
      "message": "องค์ความรู้ตรงนี้ก็สามารถที่จะให้บริการได้"
    },
    {
      "message_id": 675,
      "agent_id": 2,
      "delay": 0.541,
      "speech_duration": 0.712,
      "transcribe_duration": 0.541,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 676,
      "agent_id": 2,
      "delay": 0.537,
      "speech_duration": 0.712,
      "transcribe_duration": 0.537,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 677,
      "agent_id": 2,
      "delay": 0.458,
      "speech_duration": 0.448,
      "transcribe_duration": 0.458,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 678,
      "agent_id": 2,
      "delay": 0.473,
      "speech_duration": 0.648,
      "transcribe_duration": 0.473,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 679,
      "agent_id": 2,
      "delay": 3.244,
      "speech_duration": 3.336,
      "transcribe_duration": 3.244,
      "wpm": 108,
      "message": "Plasma service equation"
    },
    {
      "message_id": 680,
      "agent_id": 2,
      "delay": 4.542,
      "speech_duration": 4.68,
      "transcribe_duration": 4.542,
      "wpm": 189,
      "message": "อันนี้ก็จะเป็นรูปแบบของงานปฏิบัติเพื่อให้บรรลุผลสำเร็จ"
    },
    {
      "message_id": 681,
      "agent_id": 2,
      "delay": 2.075,
      "speech_duration": 2.048,
      "transcribe_duration": 2.075,
      "wpm": 110,
      "message": "ในการดูแลรักษา"
    },
    {
      "message_id": 682,
      "agent_id": 2,
      "delay": 2.284,
      "speech_duration": 2.44,
      "transcribe_duration": 2.284,
      "wpm": 141,
      "message": "การทำงานหรือการบริการ"
    },
    {
      "message_id": 683,
      "agent_id": 2,
      "delay": 0.226,
      "speech_duration": 0.392,
      "transcribe_duration": 0.226,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 684,
      "agent_id": 2,
      "delay": 0.716,
      "speech_duration": 0.704,
      "transcribe_duration": 0.716,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 685,
      "agent_id": 2,
      "delay": 2.264,
      "speech_duration": 2.24,
      "transcribe_duration": 2.264,
      "wpm": 161,
      "message": "ตามข้อตกลงที่เราได้ทำ"
    },
    {
      "message_id": 686,
      "agent_id": 2,
      "delay": 1.053,
      "speech_duration": 1.024,
      "transcribe_duration": 1.053,
      "wpm": 176,
      "message": "สัญญากันไว้"
    },
    {
      "message_id": 687,
      "agent_id": 2,
      "delay": 1.432,
      "speech_duration": 1.408,
      "transcribe_duration": 1.432,
      "wpm": 170,
      "message": "หรือที่เรียกว่า"
    },
    {
      "message_id": 688,
      "agent_id": 2,
      "delay": 0.218,
      "speech_duration": 0.192,
      "transcribe_duration": 0.218,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 689,
      "agent_id": 2,
      "delay": 3.358,
      "speech_duration": 3.4,
      "transcribe_duration": 3.358,
      "wpm": 216,
      "message": "พันธสัญญาบริการหรือว่า service Level agreement"
    },
    {
      "message_id": 690,
      "agent_id": 2,
      "delay": 2.271,
      "speech_duration": 2.24,
      "transcribe_duration": 2.271,
      "wpm": 100,
      "message": "กรณีที่ลูกค้า"
    },
    {
      "message_id": 691,
      "agent_id": 2,
      "delay": 1.179,
      "speech_duration": 1.352,
      "transcribe_duration": 1.179,
      "wpm": 89,
      "message": "ต้องการ"
    },
    {
      "message_id": 692,
      "agent_id": 2,
      "delay": 0.2,
      "speech_duration": 0.128,
      "transcribe_duration": 0.2,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 693,
      "agent_id": 2,
      "delay": 5.215,
      "speech_duration": 5.384,
      "transcribe_duration": 5.215,
      "wpm": 181,
      "message": "มาใช้บริการกับหน่วยงานหรือองค์กรของเรามันก็จะมีข้อสัญญาว่า"
    },
    {
      "message_id": 694,
      "agent_id": 2,
      "delay": 0.982,
      "speech_duration": 1.16,
      "transcribe_duration": 0.982,
      "wpm": 78,
      "message": "เราจะ"
    },
    {
      "message_id": 695,
      "agent_id": 2,
      "delay": 1.762,
      "speech_duration": 1.728,
      "transcribe_duration": 1.762,
      "wpm": 148,
      "message": "ให้บริการลูกค้า"
    },
    {
      "message_id": 696,
      "agent_id": 2,
      "delay": 0.276,
      "speech_duration": 0.456,
      "transcribe_duration": 0.276,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 697,
      "agent_id": 2,
      "delay": 5.481,
      "speech_duration": 5.376,
      "transcribe_duration": 5.481,
      "wpm": 179,
      "message": "กี่ชั่วโมงต่อสัปดาห์นะคะเป็นระยะเวลาเท่าไหร่ก็จะมีข้อตกลงมี"
    },
    {
      "message_id": 698,
      "agent_id": 2,
      "delay": 2.34,
      "speech_duration": 2.304,
      "transcribe_duration": 2.34,
      "wpm": 169,
      "message": "ขายอะไรข้อยกเว้นอะไรบ้าง"
    },
    {
      "message_id": 699,
      "agent_id": 2,
      "delay": 1.115,
      "speech_duration": 1.288,
      "transcribe_duration": 1.115,
      "wpm": 151,
      "message": "อันนี้ก็เป็น"
    },
    {
      "message_id": 700,
      "agent_id": 2,
      "delay": 5.495,
      "speech_duration": 5.44,
      "transcribe_duration": 5.495,
      "wpm": 160,
      "message": "ข้อตกลงซึ่งจะมีกุญแจหลักของตัว service Operation ก็คือ"
    },
    {
      "message_id": 701,
      "agent_id": 2,
      "delay": 6.435,
      "speech_duration": 6.472,
      "transcribe_duration": 6.435,
      "wpm": 220,
      "message": "incident management กรณีที่เกิดปัญหาจะเพิ่มขึ้นหรือว่าไม่มีข้อสัญญาหรือว่าอะไรขึ้นมาเนี่ย"
    },
    {
      "message_id": 702,
      "agent_id": 2,
      "delay": 3.741,
      "speech_duration": 3.912,
      "transcribe_duration": 3.741,
      "wpm": 196,
      "message": "เราสามารถที่จะรับมือถือหรือว่าแก้ปัญหาตรงนี้ได้"
    },
    {
      "message_id": 703,
      "agent_id": 2,
      "delay": 0.736,
      "speech_duration": 0.904,
      "transcribe_duration": 0.736,
      "wpm": 133,
      "message": "หรือไม่"
    },
    {
      "message_id": 704,
      "agent_id": 2,
      "delay": 0.534,
      "speech_duration": 0.712,
      "transcribe_duration": 0.534,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 705,
      "agent_id": 2,
      "delay": 0.592,
      "speech_duration": 0.776,
      "transcribe_duration": 0.592,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 706,
      "agent_id": 2,
      "delay": 1.857,
      "speech_duration": 1.792,
      "transcribe_duration": 1.857,
      "wpm": 176,
      "message": "แว่น management นะคะ"
    },
    {
      "message_id": 707,
      "agent_id": 2,
      "delay": 0.974,
      "speech_duration": 1.16,
      "transcribe_duration": 0.974,
      "wpm": 78,
      "message": "ปัญหา"
    },
    {
      "message_id": 708,
      "agent_id": 2,
      "delay": 3.871,
      "speech_duration": 4.04,
      "transcribe_duration": 3.871,
      "wpm": 186,
      "message": "ที่เกิดขึ้นกับตัวระบบหรือว่าการให้บริการของเรา"
    },
    {
      "message_id": 709,
      "agent_id": 2,
      "delay": 1.745,
      "speech_duration": 1.928,
      "transcribe_duration": 1.745,
      "wpm": 78,
      "message": "มีวิธีการ"
    },
    {
      "message_id": 710,
      "agent_id": 2,
      "delay": 1.777,
      "speech_duration": 1.928,
      "transcribe_duration": 1.777,
      "wpm": 210,
      "message": "แก้ไขแล้วก็จัดการอย่างไร"
    },
    {
      "message_id": 711,
      "agent_id": 2,
      "delay": 0.175,
      "speech_duration": 0.328,
      "transcribe_duration": 0.175,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 712,
      "agent_id": 2,
      "delay": 0.476,
      "speech_duration": 0.648,
      "transcribe_duration": 0.476,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 713,
      "agent_id": 2,
      "delay": 0.716,
      "speech_duration": 0.904,
      "transcribe_duration": 0.716,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 714,
      "agent_id": 2,
      "delay": 0.98,
      "speech_duration": 1.16,
      "transcribe_duration": 0.98,
      "wpm": 103,
      "message": "request"
    },
    {
      "message_id": 715,
      "agent_id": 2,
      "delay": 4.313,
      "speech_duration": 4.224,
      "transcribe_duration": 4.313,
      "wpm": 146,
      "message": "kumon นะคะกรณีที่ความต้องการของลูกค้า"
    },
    {
      "message_id": 716,
      "agent_id": 2,
      "delay": 0.406,
      "speech_duration": 0.584,
      "transcribe_duration": 0.406,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 717,
      "agent_id": 2,
      "delay": 3.646,
      "speech_duration": 3.784,
      "transcribe_duration": 3.646,
      "wpm": 238,
      "message": "อยู่ตามขอบเขตของเราไหมหรือว่าตามข้อสัญญาของเราหรือเปล่า"
    },
    {
      "message_id": 718,
      "agent_id": 2,
      "delay": 0.255,
      "speech_duration": 0.392,
      "transcribe_duration": 0.255,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 719,
      "agent_id": 2,
      "delay": 0.207,
      "speech_duration": 0.328,
      "transcribe_duration": 0.207,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 720,
      "agent_id": 2,
      "delay": 2.345,
      "speech_duration": 2.24,
      "transcribe_duration": 2.345,
      "wpm": 275,
      "message": "เราก็อันสุดท้ายก็จะเป็นเว็บ Management"
    },
    {
      "message_id": 721,
      "agent_id": 2,
      "delay": 1.514,
      "speech_duration": 1.672,
      "transcribe_duration": 1.514,
      "wpm": 81,
      "message": "ก็จะเป็น"
    },
    {
      "message_id": 722,
      "agent_id": 2,
      "delay": 2.283,
      "speech_duration": 2.44,
      "transcribe_duration": 2.283,
      "wpm": 129,
      "message": "กรณีนะคะที่เกิดขึ้น"
    },
    {
      "message_id": 723,
      "agent_id": 2,
      "delay": 0.593,
      "speech_duration": 0.776,
      "transcribe_duration": 0.593,
      "wpm": 97,
      "message": "นะคะ"
    },
    {
      "message_id": 724,
      "agent_id": 2,
      "delay": 0.243,
      "speech_duration": 0.128,
      "transcribe_duration": 0.243,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 725,
      "agent_id": 2,
      "delay": 1.367,
      "speech_duration": 1.544,
      "transcribe_duration": 1.367,
      "wpm": 117,
      "message": "ตามเงื่อนไข"
    },
    {
      "message_id": 726,
      "agent_id": 2,
      "delay": 0.275,
      "speech_duration": 0.456,
      "transcribe_duration": 0.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 727,
      "agent_id": 2,
      "delay": 2.128,
      "speech_duration": 2.312,
      "transcribe_duration": 2.128,
      "wpm": 136,
      "message": "ที่เราได้ทำการตกลง"
    },
    {
      "message_id": 728,
      "agent_id": 2,
      "delay": 0.183,
      "speech_duration": 0.328,
      "transcribe_duration": 0.183,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 729,
      "agent_id": 2,
      "delay": 4.747,
      "speech_duration": 4.808,
      "transcribe_duration": 4.747,
      "wpm": 203,
      "message": "เราจะมีวิธีการจัดการอย่างไรบ้างไม่มีนะคะพี่ก็จะเป็นลักษณะพวก"
    },
    {
      "message_id": 730,
      "agent_id": 2,
      "delay": 5.232,
      "speech_duration": 5.384,
      "transcribe_duration": 5.232,
      "wpm": 114,
      "message": "เงื่อนไขต่างๆที่เราได้ทำข้อตกลงไว้กับ"
    },
    {
      "message_id": 731,
      "agent_id": 2,
      "delay": 2.456,
      "speech_duration": 2.632,
      "transcribe_duration": 2.456,
      "wpm": 120,
      "message": "ผู้ที่มาขอใช้บริการ"
    },
    {
      "message_id": 732,
      "agent_id": 2,
      "delay": 1.087,
      "speech_duration": 1.224,
      "transcribe_duration": 1.087,
      "wpm": 147,
      "message": "จากเราไม่มี"
    },
    {
      "message_id": 733,
      "agent_id": 2,
      "delay": 0.541,
      "speech_duration": 0.712,
      "transcribe_duration": 0.541,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 734,
      "agent_id": 2,
      "delay": 0.223,
      "speech_duration": 0.128,
      "transcribe_duration": 0.223,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 735,
      "agent_id": 2,
      "delay": 2.327,
      "speech_duration": 2.304,
      "transcribe_duration": 2.327,
      "wpm": 137,
      "message": "ว่ามันจะครอบคลุมดูแล"
    },
    {
      "message_id": 736,
      "agent_id": 2,
      "delay": 0.297,
      "speech_duration": 0.328,
      "transcribe_duration": 0.297,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 737,
      "agent_id": 2,
      "delay": 0.623,
      "speech_duration": 0.776,
      "transcribe_duration": 0.623,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 738,
      "agent_id": 2,
      "delay": 2.737,
      "speech_duration": 2.888,
      "transcribe_duration": 2.737,
      "wpm": 192,
      "message": "แล้วก็จะมีขอบเขตถึงระดับไหนนั่นเอง"
    },
    {
      "message_id": 739,
      "agent_id": 2,
      "delay": 0.536,
      "speech_duration": 0.712,
      "transcribe_duration": 0.536,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 740,
      "agent_id": 2,
      "delay": 0.341,
      "speech_duration": 0.52,
      "transcribe_duration": 0.341,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 741,
      "agent_id": 2,
      "delay": 0.209,
      "speech_duration": 0.392,
      "transcribe_duration": 0.209,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 742,
      "agent_id": 2,
      "delay": 0.402,
      "speech_duration": 0.384,
      "transcribe_duration": 0.402,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 743,
      "agent_id": 2,
      "delay": 6.081,
      "speech_duration": 5.952,
      "transcribe_duration": 6.081,
      "wpm": 179,
      "message": "ถัดมาก็จะเป็น container service improvement นะคะถ้ามีก็จะเป็นลักษณะ"
    },
    {
      "message_id": 744,
      "agent_id": 2,
      "delay": 0.781,
      "speech_duration": 0.968,
      "transcribe_duration": 0.781,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 745,
      "agent_id": 2,
      "delay": 4.132,
      "speech_duration": 4.096,
      "transcribe_duration": 4.132,
      "wpm": 201,
      "message": "ทำยังไงการให้บริการของเราเนี่ยจะมีการให้บริการที่ดี"
    },
    {
      "message_id": 746,
      "agent_id": 2,
      "delay": 0.981,
      "speech_duration": 1.16,
      "transcribe_duration": 0.981,
      "wpm": 142,
      "message": "ยิ่งขึ้นไป"
    },
    {
      "message_id": 747,
      "agent_id": 2,
      "delay": 5.309,
      "speech_duration": 5.384,
      "transcribe_duration": 5.309,
      "wpm": 220,
      "message": "มันก็ต้องมีการปรับปรุงและพัฒนาการให้บริการที่ดีอยู่แล้วให้มันดียิ่งขึ้นไป"
    },
    {
      "message_id": 748,
      "agent_id": 2,
      "delay": 1.621,
      "speech_duration": 1.8,
      "transcribe_duration": 1.621,
      "wpm": 92,
      "message": "อาจจะทำให้"
    },
    {
      "message_id": 749,
      "agent_id": 2,
      "delay": 2.279,
      "speech_duration": 2.44,
      "transcribe_duration": 2.279,
      "wpm": 148,
      "message": "อยากให้ที่เร็วขึ้นหรือ"
    },
    {
      "message_id": 750,
      "agent_id": 2,
      "delay": 2.857,
      "speech_duration": 3.016,
      "transcribe_duration": 2.857,
      "wpm": 199,
      "message": "ไม่ต้องแก้ปัญหาอะไรหลายรอบแล้วก็เสร็จ"
    },
    {
      "message_id": 751,
      "agent_id": 2,
      "delay": 4.217,
      "speech_duration": 4.36,
      "transcribe_duration": 4.217,
      "wpm": 182,
      "message": "นางเอกก็คือระยะเวลาเร็วขึ้นมีประสิทธิภาพที่ดีขึ้น"
    },
    {
      "message_id": 752,
      "agent_id": 2,
      "delay": 2.236,
      "speech_duration": 2.376,
      "transcribe_duration": 2.236,
      "wpm": 183,
      "message": "ซึ่งเราก็จะมีกุญแจหลักอยู่"
    },
    {
      "message_id": 753,
      "agent_id": 2,
      "delay": 0.78,
      "speech_duration": 0.968,
      "transcribe_duration": 0.78,
      "wpm": 77,
      "message": "นะคะ"
    },
    {
      "message_id": 754,
      "agent_id": 2,
      "delay": 1.561,
      "speech_duration": 1.736,
      "transcribe_duration": 1.561,
      "wpm": 78,
      "message": "เริ่มจาก"
    },
    {
      "message_id": 755,
      "agent_id": 2,
      "delay": 1.689,
      "speech_duration": 1.664,
      "transcribe_duration": 1.689,
      "wpm": 189,
      "message": "service Report ting"
    },
    {
      "message_id": 756,
      "agent_id": 2,
      "delay": 4.231,
      "speech_duration": 4.36,
      "transcribe_duration": 4.231,
      "wpm": 120,
      "message": "service manuals นะคะก็จะเป็นลักษณะ"
    },
    {
      "message_id": 757,
      "agent_id": 2,
      "delay": 1.162,
      "speech_duration": 1.152,
      "transcribe_duration": 1.162,
      "wpm": 130,
      "message": "กระบวนการ"
    },
    {
      "message_id": 758,
      "agent_id": 2,
      "delay": 5.246,
      "speech_duration": 5.384,
      "transcribe_duration": 5.246,
      "wpm": 181,
      "message": "เวลาเราแก้ปัญหาให้กับตัวระบบหรือว่าลูกค้าเป็นกรณีหรือว่าเป็น"
    },
    {
      "message_id": 759,
      "agent_id": 2,
      "delay": 0.536,
      "speech_duration": 0.712,
      "transcribe_duration": 0.536,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 760,
      "agent_id": 2,
      "delay": 2.495,
      "speech_duration": 2.432,
      "transcribe_duration": 2.495,
      "wpm": 210,
      "message": "ปัญหาที่แจ้งเข้ามาก็จะมีการสรุป"
    },
    {
      "message_id": 761,
      "agent_id": 2,
      "delay": 0.844,
      "speech_duration": 0.832,
      "transcribe_duration": 0.844,
      "wpm": 126,
      "message": "รายงาน"
    },
    {
      "message_id": 762,
      "agent_id": 2,
      "delay": 6.207,
      "speech_duration": 6.28,
      "transcribe_duration": 6.207,
      "wpm": 191,
      "message": "นางเอกว่ะเกิดปัญหาตรงนี้เราสามารถแก้ปัญหาด้วยวิธีการอะไรแล้วก็ใช้ระยะเวลา"
    },
    {
      "message_id": 763,
      "agent_id": 2,
      "delay": 4.276,
      "speech_duration": 4.36,
      "transcribe_duration": 4.276,
      "wpm": 227,
      "message": "ช่วงไหนถึงช่วงหนังสือเป็นการออก Report สรุปการให้บริการนางเอก"
    },
    {
      "message_id": 764,
      "agent_id": 2,
      "delay": 0.254,
      "speech_duration": 0.328,
      "transcribe_duration": 0.254,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 765,
      "agent_id": 2,
      "delay": 1.492,
      "speech_duration": 1.472,
      "transcribe_duration": 1.492,
      "wpm": 102,
      "message": "ในกรณีที่"
    },
    {
      "message_id": 766,
      "agent_id": 2,
      "delay": 5.432,
      "speech_duration": 5.448,
      "transcribe_duration": 5.432,
      "wpm": 237,
      "message": "มีการแจ้งปัญหาในปัญหาที่คล้ายๆเดิมเข้ามาแล้วก็สามารถที่จะดูตัววิเคราะห์เซอร์วิส"
    },
    {
      "message_id": 767,
      "agent_id": 2,
      "delay": 0.519,
      "speech_duration": 0.712,
      "transcribe_duration": 0.519,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 768,
      "agent_id": 2,
      "delay": 3.297,
      "speech_duration": 3.464,
      "transcribe_duration": 3.297,
      "wpm": 182,
      "message": "ทำให้เรารู้ถึงกระบวนการที่จะมาแก้ปัญหา"
    },
    {
      "message_id": 769,
      "agent_id": 2,
      "delay": 1.298,
      "speech_duration": 1.48,
      "transcribe_duration": 1.298,
      "wpm": 122,
      "message": "แล้วก็ทำให้"
    },
    {
      "message_id": 770,
      "agent_id": 2,
      "delay": 2.267,
      "speech_duration": 2.24,
      "transcribe_duration": 2.267,
      "wpm": 167,
      "message": "เราสามารถแก้ปัญหาได้ไหม"
    },
    {
      "message_id": 771,
      "agent_id": 2,
      "delay": 1.366,
      "speech_duration": 1.544,
      "transcribe_duration": 1.366,
      "wpm": 165,
      "message": "ได้เร็วยิ่งขึ้น"
    },
    {
      "message_id": 772,
      "agent_id": 2,
      "delay": 6.642,
      "speech_duration": 6.728,
      "transcribe_duration": 6.642,
      "wpm": 210,
      "message": "เรารู้ถึงวิธีการแก้ปัญหาแล้วว่าต้องทำตามขั้นตอนนี้ 1 2 3 แล้วจะแก้ปัญหาได้อย่างรวดเร็ว"
    },
    {
      "message_id": 773,
      "agent_id": 2,
      "delay": 1.495,
      "speech_duration": 1.672,
      "transcribe_duration": 1.495,
      "wpm": 188,
      "message": "แล้วก็ดีขึ้นไม่ต้อง"
    },
    {
      "message_id": 774,
      "agent_id": 2,
      "delay": 3.77,
      "speech_duration": 3.912,
      "transcribe_duration": 3.77,
      "wpm": 173,
      "message": "ไปหาสาเหตุที่มันทำให้เกิดปัญหาตัวนี้ก่อน"
    },
    {
      "message_id": 775,
      "agent_id": 2,
      "delay": 1.836,
      "speech_duration": 1.992,
      "transcribe_duration": 1.836,
      "wpm": 196,
      "message": "เรารู้วิธีแก้ปัญหาได้เลย"
    },
    {
      "message_id": 776,
      "agent_id": 2,
      "delay": 0.478,
      "speech_duration": 0.648,
      "transcribe_duration": 0.478,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 777,
      "agent_id": 2,
      "delay": 1.506,
      "speech_duration": 1.48,
      "transcribe_duration": 1.506,
      "wpm": 193,
      "message": "service ไม่ใช่เมีย"
    },
    {
      "message_id": 778,
      "agent_id": 2,
      "delay": 3.399,
      "speech_duration": 3.4,
      "transcribe_duration": 3.399,
      "wpm": 199,
      "message": "นะคะอันนี้เป็นการให้โดยเราใช้ตัวเครื่องมือ"
    },
    {
      "message_id": 779,
      "agent_id": 2,
      "delay": 0.908,
      "speech_duration": 1.096,
      "transcribe_duration": 0.908,
      "wpm": 123,
      "message": "อะไรบ้าง"
    },
    {
      "message_id": 780,
      "agent_id": 2,
      "delay": 1.048,
      "speech_duration": 1.224,
      "transcribe_duration": 1.048,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 781,
      "agent_id": 2,
      "delay": 5.433,
      "speech_duration": 5.448,
      "transcribe_duration": 5.433,
      "wpm": 262,
      "message": "มีอุปกรณ์มีเครื่องมือตัวไหนที่ช่วยแก้ปัญหาตรงนี้มีวิธีการแบบไหนอันนี้ก็จะเป็นตัวหนึ่งที่"
    },
    {
      "message_id": 782,
      "agent_id": 2,
      "delay": 4.328,
      "speech_duration": 4.424,
      "transcribe_duration": 4.328,
      "wpm": 163,
      "message": "คล้ายๆเป็นรายละเอียดกับตัว supporting เองนะคะ"
    },
    {
      "message_id": 783,
      "agent_id": 2,
      "delay": 0.513,
      "speech_duration": 0.328,
      "transcribe_duration": 0.513,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 784,
      "agent_id": 2,
      "delay": 1.055,
      "speech_duration": 1.224,
      "transcribe_duration": 1.055,
      "wpm": 74,
      "message": "ถัดมา"
    },
    {
      "message_id": 785,
      "agent_id": 2,
      "delay": 0.879,
      "speech_duration": 1.032,
      "transcribe_duration": 0.879,
      "wpm": 102,
      "message": "เซเว่น"
    },
    {
      "message_id": 786,
      "agent_id": 2,
      "delay": 1.894,
      "speech_duration": 1.856,
      "transcribe_duration": 1.894,
      "wpm": 137,
      "message": "Level Management"
    },
    {
      "message_id": 787,
      "agent_id": 2,
      "delay": 3.315,
      "speech_duration": 3.264,
      "transcribe_duration": 3.315,
      "wpm": 188,
      "message": "คณิตการให้บริการเนี่ยมันก็จะมีหลากหลาย"
    },
    {
      "message_id": 788,
      "agent_id": 2,
      "delay": 3.04,
      "speech_duration": 3.208,
      "transcribe_duration": 3.04,
      "wpm": 126,
      "message": "รูปแบบหลากหลายระดับตามที่"
    },
    {
      "message_id": 789,
      "agent_id": 2,
      "delay": 2.107,
      "speech_duration": 2.248,
      "transcribe_duration": 2.107,
      "wpm": 227,
      "message": "ผู้ใช้บริการหรือว่าลูกค้าต้องการ"
    },
    {
      "message_id": 790,
      "agent_id": 2,
      "delay": 0.728,
      "speech_duration": 0.904,
      "transcribe_duration": 0.728,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 791,
      "agent_id": 2,
      "delay": 2.213,
      "speech_duration": 2.376,
      "transcribe_duration": 2.213,
      "wpm": 215,
      "message": "ใช้บริการกับเรามันก็ต้องมีระดับ"
    },
    {
      "message_id": 792,
      "agent_id": 2,
      "delay": 1.115,
      "speech_duration": 1.288,
      "transcribe_duration": 1.115,
      "wpm": 163,
      "message": "อยากให้บริการ"
    },
    {
      "message_id": 793,
      "agent_id": 2,
      "delay": 2.608,
      "speech_duration": 2.56,
      "transcribe_duration": 2.608,
      "wpm": 188,
      "message": "สุดท้ายมันก็จะเชื่อมโยงกับตัว"
    },
    {
      "message_id": 794,
      "agent_id": 2,
      "delay": 1.347,
      "speech_duration": 1.28,
      "transcribe_duration": 1.347,
      "wpm": 152,
      "message": "Server Gmail"
    },
    {
      "message_id": 795,
      "agent_id": 2,
      "delay": 1.531,
      "speech_duration": 1.472,
      "transcribe_duration": 1.531,
      "wpm": 183,
      "message": "ข้อตกลงที่เราพัน"
    },
    {
      "message_id": 796,
      "agent_id": 2,
      "delay": 5.403,
      "speech_duration": 5.512,
      "transcribe_duration": 5.403,
      "wpm": 142,
      "message": "พันธสัญญานั้นเองว่าเราทำพันธสัญญาหรือข้อตกลงที่"
    },
    {
      "message_id": 797,
      "agent_id": 2,
      "delay": 1.88,
      "speech_duration": 2.056,
      "transcribe_duration": 1.88,
      "wpm": 219,
      "message": "ขอใช้บริการจากหน่วยงานเนี่ย"
    },
    {
      "message_id": 798,
      "agent_id": 2,
      "delay": 1.122,
      "speech_duration": 1.288,
      "transcribe_duration": 1.122,
      "wpm": 151,
      "message": "อยู่ระดับไหน"
    },
    {
      "message_id": 799,
      "agent_id": 2,
      "delay": 2.93,
      "speech_duration": 3.08,
      "transcribe_duration": 2.93,
      "wpm": 156,
      "message": "บางคนอยากให้บริการ 24 ชั่วโมง"
    },
    {
      "message_id": 800,
      "agent_id": 2,
      "delay": 0.797,
      "speech_duration": 0.968,
      "transcribe_duration": 0.797,
      "wpm": 93,
      "message": "7 วัน"
    },
    {
      "message_id": 801,
      "agent_id": 2,
      "delay": 0.402,
      "speech_duration": 0.584,
      "transcribe_duration": 0.402,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 802,
      "agent_id": 2,
      "delay": 2.208,
      "speech_duration": 2.376,
      "transcribe_duration": 2.208,
      "wpm": 139,
      "message": "คือตัวระบบงานหรือว่า"
    },
    {
      "message_id": 803,
      "agent_id": 2,
      "delay": 5.132,
      "speech_duration": 5.256,
      "transcribe_duration": 5.132,
      "wpm": 171,
      "message": "บริษัทโคราชเกิดปัญหาช่วงเวลาใดก็ได้สามารถที่จะร้องขอให้"
    },
    {
      "message_id": 804,
      "agent_id": 2,
      "delay": 3.772,
      "speech_duration": 3.912,
      "transcribe_duration": 3.772,
      "wpm": 230,
      "message": "ผู้ให้บริการของเราเนี่ยเข้ามาแก้ปัญหาได้ตลอด 24 ชั่วโมง"
    },
    {
      "message_id": 805,
      "agent_id": 2,
      "delay": 1.189,
      "speech_duration": 1.352,
      "transcribe_duration": 1.189,
      "wpm": 122,
      "message": "7 วันก็คือ"
    },
    {
      "message_id": 806,
      "agent_id": 2,
      "delay": 1.541,
      "speech_duration": 1.544,
      "transcribe_duration": 1.541,
      "wpm": 194,
      "message": "มันเซเว่นอีเลฟเว่น"
    },
    {
      "message_id": 807,
      "agent_id": 2,
      "delay": 2.723,
      "speech_duration": 2.888,
      "transcribe_duration": 2.723,
      "wpm": 187,
      "message": "มีปัญหาตอนไหนแจ้งไปแก้ปัญหาทันที"
    },
    {
      "message_id": 808,
      "agent_id": 2,
      "delay": 0.602,
      "speech_duration": 0.776,
      "transcribe_duration": 0.602,
      "wpm": 97,
      "message": "หรือ"
    },
    {
      "message_id": 809,
      "agent_id": 2,
      "delay": 1.424,
      "speech_duration": 1.608,
      "transcribe_duration": 1.424,
      "wpm": 56,
      "message": "เราจะ"
    },
    {
      "message_id": 810,
      "agent_id": 2,
      "delay": 2.337,
      "speech_duration": 2.504,
      "transcribe_duration": 2.337,
      "wpm": 138,
      "message": "ใช้เฉพาะช่วงเวลาทำการ"
    },
    {
      "message_id": 811,
      "agent_id": 2,
      "delay": 0.858,
      "speech_duration": 1.032,
      "transcribe_duration": 0.858,
      "wpm": 218,
      "message": "จันทร์ถึงศุกร์"
    },
    {
      "message_id": 812,
      "agent_id": 2,
      "delay": 3.168,
      "speech_duration": 3.336,
      "transcribe_duration": 3.168,
      "wpm": 166,
      "message": "กี่โมงถึงกี่โมงก็ว่ากันไปอาจจะเป็น"
    },
    {
      "message_id": 813,
      "agent_id": 2,
      "delay": 1.756,
      "speech_duration": 1.728,
      "transcribe_duration": 1.756,
      "wpm": 148,
      "message": "8 ชั่วโมงต่อวัน"
    },
    {
      "message_id": 814,
      "agent_id": 2,
      "delay": 0.783,
      "speech_duration": 0.968,
      "transcribe_duration": 0.783,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 815,
      "agent_id": 2,
      "delay": 0.184,
      "speech_duration": 0.328,
      "transcribe_duration": 0.184,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 816,
      "agent_id": 2,
      "delay": 5.53,
      "speech_duration": 5.384,
      "transcribe_duration": 5.53,
      "wpm": 195,
      "message": "5 วันต่อสัปดาห์อะไรเนี้ยก็เลือกกันได้ดังนั้นการให้บริการมันก็จะมี"
    },
    {
      "message_id": 817,
      "agent_id": 2,
      "delay": 0.543,
      "speech_duration": 0.712,
      "transcribe_duration": 0.543,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 818,
      "agent_id": 2,
      "delay": 4.99,
      "speech_duration": 5.128,
      "transcribe_duration": 4.99,
      "wpm": 132,
      "message": "ที่กำหนดไว้ตามข้อพันธสัญญาอยู่แล้วนะคะว่า"
    },
    {
      "message_id": 819,
      "agent_id": 2,
      "delay": 1.921,
      "speech_duration": 2.056,
      "transcribe_duration": 1.921,
      "wpm": 182,
      "message": "ต้องให้บริการแบบไหนหรือ"
    },
    {
      "message_id": 820,
      "agent_id": 2,
      "delay": 1.371,
      "speech_duration": 1.544,
      "transcribe_duration": 1.371,
      "wpm": 165,
      "message": "มีแบบหนึ่งก็คือ"
    },
    {
      "message_id": 821,
      "agent_id": 2,
      "delay": 1.576,
      "speech_duration": 1.736,
      "transcribe_duration": 1.576,
      "wpm": 69,
      "message": "กรณีที่"
    },
    {
      "message_id": 822,
      "agent_id": 2,
      "delay": 1.169,
      "speech_duration": 1.152,
      "transcribe_duration": 1.169,
      "wpm": 130,
      "message": "เกิดปัญหา"
    },
    {
      "message_id": 823,
      "agent_id": 2,
      "delay": 1.5,
      "speech_duration": 1.672,
      "transcribe_duration": 1.5,
      "wpm": 117,
      "message": "Level ก็คือ"
    },
    {
      "message_id": 824,
      "agent_id": 2,
      "delay": 3.75,
      "speech_duration": 3.912,
      "transcribe_duration": 3.75,
      "wpm": 138,
      "message": "มันจะมีปัญหาที่ปัญหาเล็กปัญหามาก"
    },
    {
      "message_id": 825,
      "agent_id": 2,
      "delay": 2.28,
      "speech_duration": 2.44,
      "transcribe_duration": 2.28,
      "wpm": 160,
      "message": "ระดับสูงระดับสูงมากนะคะ"
    },
    {
      "message_id": 826,
      "agent_id": 2,
      "delay": 0.378,
      "speech_duration": 0.32,
      "transcribe_duration": 0.378,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 827,
      "agent_id": 2,
      "delay": 3.657,
      "speech_duration": 3.72,
      "transcribe_duration": 3.657,
      "wpm": 157,
      "message": "มันก็จะมีออกซิเจนก็คือกรณีที่ถ้าระบบ"
    },
    {
      "message_id": 828,
      "agent_id": 2,
      "delay": 1.887,
      "speech_duration": 2.056,
      "transcribe_duration": 1.887,
      "wpm": 124,
      "message": "ของผู้ชายบริการ"
    },
    {
      "message_id": 829,
      "agent_id": 2,
      "delay": 2.256,
      "speech_duration": 2.24,
      "transcribe_duration": 2.256,
      "wpm": 134,
      "message": "ปัญหาระดับสูงก็คือ"
    },
    {
      "message_id": 830,
      "agent_id": 2,
      "delay": 0.672,
      "speech_duration": 0.84,
      "transcribe_duration": 0.672,
      "wpm": 89,
      "message": "ระบบ"
    },
    {
      "message_id": 831,
      "agent_id": 2,
      "delay": 5.096,
      "speech_duration": 5.256,
      "transcribe_duration": 5.096,
      "wpm": 234,
      "message": "การทำงานด้านเทคโนโลยีสารสนเทศของหน่วยงานหรือองค์กรของเราเนี่ยใช้งานไม่ได้เลย"
    },
    {
      "message_id": 832,
      "agent_id": 2,
      "delay": 1.876,
      "speech_duration": 2.056,
      "transcribe_duration": 1.876,
      "wpm": 175,
      "message": "ซึ่งอาจจะเป็นรูปแบบของ"
    },
    {
      "message_id": 833,
      "agent_id": 2,
      "delay": 1.874,
      "speech_duration": 2.056,
      "transcribe_duration": 1.874,
      "wpm": 190,
      "message": "หน่วยงานบริษัทหรือองค์กร"
    },
    {
      "message_id": 834,
      "agent_id": 2,
      "delay": 4.036,
      "speech_duration": 3.976,
      "transcribe_duration": 4.036,
      "wpm": 147,
      "message": "อยู่โรงงานอย่างกรณีของเทียนจีน 5 ตัว"
    },
    {
      "message_id": 835,
      "agent_id": 2,
      "delay": 2.463,
      "speech_duration": 2.568,
      "transcribe_duration": 2.463,
      "wpm": 193,
      "message": "โรงงานของเขาไม่สามารถที่จะผลิต"
    },
    {
      "message_id": 836,
      "agent_id": 2,
      "delay": 2.525,
      "speech_duration": 2.696,
      "transcribe_duration": 2.525,
      "wpm": 156,
      "message": "ตัวร้ายสินค้าการให้บริการ"
    },
    {
      "message_id": 837,
      "agent_id": 2,
      "delay": 3.937,
      "speech_duration": 4.104,
      "transcribe_duration": 3.937,
      "wpm": 194,
      "message": "ต่างๆขึ้นมาหรือไม่สามารถเชื่อมต่อโอนข้อมูลระหว่าง"
    },
    {
      "message_id": 838,
      "agent_id": 2,
      "delay": 4.226,
      "speech_duration": 4.36,
      "transcribe_duration": 4.226,
      "wpm": 203,
      "message": "องค์กรหรือหน่วยงานได้อันนี้ก็จะทำให้เกิดปัญหาเกี่ยวกับ"
    },
    {
      "message_id": 839,
      "agent_id": 2,
      "delay": 0.672,
      "speech_duration": 0.84,
      "transcribe_duration": 0.672,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 840,
      "agent_id": 2,
      "delay": 0.23,
      "speech_duration": 0.128,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 841,
      "agent_id": 2,
      "delay": 2.59,
      "speech_duration": 2.76,
      "transcribe_duration": 2.59,
      "wpm": 163,
      "message": "บริษัทของเขาเนี่ยก็คือทำให้"
    },
    {
      "message_id": 842,
      "agent_id": 2,
      "delay": 2.081,
      "speech_duration": 2.048,
      "transcribe_duration": 2.081,
      "wpm": 95,
      "message": "การหยุดชะงัก"
    },
    {
      "message_id": 843,
      "agent_id": 2,
      "delay": 2.634,
      "speech_duration": 2.696,
      "transcribe_duration": 2.634,
      "wpm": 150,
      "message": "นะคะของการทำงานดังนั้นก็"
    },
    {
      "message_id": 844,
      "agent_id": 2,
      "delay": 2.359,
      "speech_duration": 2.24,
      "transcribe_duration": 2.359,
      "wpm": 174,
      "message": "มันก็จะมีข้อตกลงมาอีกว่า"
    },
    {
      "message_id": 845,
      "agent_id": 2,
      "delay": 0.81,
      "speech_duration": 0.968,
      "transcribe_duration": 0.81,
      "wpm": 62,
      "message": "ค่ะ"
    },
    {
      "message_id": 846,
      "agent_id": 2,
      "delay": 0.494,
      "speech_duration": 0.448,
      "transcribe_duration": 0.494,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 847,
      "agent_id": 2,
      "delay": 0.227,
      "speech_duration": 0.328,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 848,
      "agent_id": 2,
      "delay": 0.203,
      "speech_duration": 0.392,
      "transcribe_duration": 0.203,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 849,
      "agent_id": 2,
      "delay": 3.686,
      "speech_duration": 3.848,
      "transcribe_duration": 3.686,
      "wpm": 148,
      "message": "มีปัญหาที่ค่อนข้างสูงที่ส่งผลกระทบ"
    },
    {
      "message_id": 850,
      "agent_id": 2,
      "delay": 3.551,
      "speech_duration": 3.392,
      "transcribe_duration": 3.551,
      "wpm": 296,
      "message": "หรือว่าความเสี่ยงที่จะเกิดกับหน่วยงานหรือองค์กรของเขาเยอะเนี่ย"
    },
    {
      "message_id": 851,
      "agent_id": 2,
      "delay": 0.348,
      "speech_duration": 0.52,
      "transcribe_duration": 0.348,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 852,
      "agent_id": 2,
      "delay": 2.296,
      "speech_duration": 2.44,
      "transcribe_duration": 2.296,
      "wpm": 234,
      "message": "ในพันธสัญญาหรือว่าข้อตกลงของเราเนี่ย"
    },
    {
      "message_id": 853,
      "agent_id": 2,
      "delay": 2.652,
      "speech_duration": 2.824,
      "transcribe_duration": 2.652,
      "wpm": 127,
      "message": "มีการกำหนดว่าจะสามารถ"
    },
    {
      "message_id": 854,
      "agent_id": 2,
      "delay": 0.593,
      "speech_duration": 0.576,
      "transcribe_duration": 0.593,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 855,
      "agent_id": 2,
      "delay": 3.176,
      "speech_duration": 3.336,
      "transcribe_duration": 3.176,
      "wpm": 162,
      "message": "ผู้ให้บริการมาช่วยแก้ปัญหาได้ตลอด"
    },
    {
      "message_id": 856,
      "agent_id": 2,
      "delay": 0.256,
      "speech_duration": 0.328,
      "transcribe_duration": 0.256,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 857,
      "agent_id": 2,
      "delay": 2.087,
      "speech_duration": 2.248,
      "transcribe_duration": 2.087,
      "wpm": 187,
      "message": "หรือไม่หรือว่าสามารถที่จะ"
    },
    {
      "message_id": 858,
      "agent_id": 2,
      "delay": 0.608,
      "speech_duration": 0.776,
      "transcribe_duration": 0.608,
      "wpm": 116,
      "message": "เรียก"
    },
    {
      "message_id": 859,
      "agent_id": 2,
      "delay": 0.607,
      "speech_duration": 0.776,
      "transcribe_duration": 0.607,
      "wpm": 97,
      "message": "นะคะ"
    },
    {
      "message_id": 860,
      "agent_id": 2,
      "delay": 2.015,
      "speech_duration": 2.184,
      "transcribe_duration": 2.015,
      "wpm": 172,
      "message": "บริษัทหรือหน่วยงานเสริม"
    },
    {
      "message_id": 861,
      "agent_id": 2,
      "delay": 3.427,
      "speech_duration": 3.592,
      "transcribe_duration": 3.427,
      "wpm": 213,
      "message": "ต่างๆเข้ามาช่วยเพื่อให้สามารถแก้ปัญหาในช่วงเวลา"
    },
    {
      "message_id": 862,
      "agent_id": 2,
      "delay": 1.188,
      "speech_duration": 1.352,
      "transcribe_duration": 1.188,
      "wpm": 133,
      "message": "ที่กำหนดไว้"
    },
    {
      "message_id": 863,
      "agent_id": 2,
      "delay": 5.411,
      "speech_duration": 5.512,
      "transcribe_duration": 5.411,
      "wpm": 196,
      "message": "เพื่อไม่ให้มีผลกระทบกับหน่วยงานหรือองค์กรให้มันมากนั่นเองมันก็จะมี"
    },
    {
      "message_id": 864,
      "agent_id": 2,
      "delay": 0.858,
      "speech_duration": 1.032,
      "transcribe_duration": 0.858,
      "wpm": 189,
      "message": "แล้วแต่ระดับ"
    },
    {
      "message_id": 865,
      "agent_id": 2,
      "delay": 3.113,
      "speech_duration": 3.144,
      "transcribe_duration": 3.113,
      "wpm": 186,
      "message": "นะคะที่เราได้ทำข้อกำหนดกันไว้นั่นเอง"
    },
    {
      "message_id": 866,
      "agent_id": 2,
      "delay": 0.282,
      "speech_duration": 0.456,
      "transcribe_duration": 0.282,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 867,
      "agent_id": 2,
      "delay": 0.401,
      "speech_duration": 0.584,
      "transcribe_duration": 0.401,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 868,
      "agent_id": 2,
      "delay": 4.906,
      "speech_duration": 5,
      "transcribe_duration": 4.906,
      "wpm": 141,
      "message": "อันนี้ก็จะเป็นการพูดเกี่ยวกับตัวมาตรฐาน IQ"
    },
    {
      "message_id": 869,
      "agent_id": 2,
      "delay": 0.261,
      "speech_duration": 0.392,
      "transcribe_duration": 0.261,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 870,
      "agent_id": 2,
      "delay": 0.732,
      "speech_duration": 0.904,
      "transcribe_duration": 0.732,
      "wpm": 133,
      "message": "ประวัติ"
    },
    {
      "message_id": 871,
      "agent_id": 2,
      "delay": 3.283,
      "speech_duration": 3.264,
      "transcribe_duration": 3.283,
      "wpm": 156,
      "message": "ความเป็นมาและวิวัฒนาการการพัฒนา"
    },
    {
      "message_id": 872,
      "agent_id": 2,
      "delay": 0.283,
      "speech_duration": 0.456,
      "transcribe_duration": 0.283,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 873,
      "agent_id": 2,
      "delay": 1.95,
      "speech_duration": 2.12,
      "transcribe_duration": 1.95,
      "wpm": 127,
      "message": "ประโยชน์ที่ได้รับ"
    },
    {
      "message_id": 874,
      "agent_id": 2,
      "delay": 1.166,
      "speech_duration": 1.352,
      "transcribe_duration": 1.166,
      "wpm": 78,
      "message": "แล้วก็"
    },
    {
      "message_id": 875,
      "agent_id": 2,
      "delay": 0.225,
      "speech_duration": 0.392,
      "transcribe_duration": 0.225,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 876,
      "agent_id": 2,
      "delay": 1.382,
      "speech_duration": 1.544,
      "transcribe_duration": 1.382,
      "wpm": 97,
      "message": "โครงสร้าง"
    },
    {
      "message_id": 877,
      "agent_id": 2,
      "delay": 3.644,
      "speech_duration": 3.784,
      "transcribe_duration": 3.644,
      "wpm": 135,
      "message": "ของตัวมาตรฐาน itil ที่ถูกพัฒนา"
    },
    {
      "message_id": 878,
      "agent_id": 2,
      "delay": 3.117,
      "speech_duration": 3.208,
      "transcribe_duration": 3.117,
      "wpm": 267,
      "message": "จากเวอร์ชั่นหนึ่งว่าเป็นเวอร์ชั่น 2 มาเป็นเวอร์ชั่น 3"
    },
    {
      "message_id": 879,
      "agent_id": 2,
      "delay": 3.653,
      "speech_duration": 3.784,
      "transcribe_duration": 3.653,
      "wpm": 147,
      "message": "เราก็จะรู้อ่ะมันมีข้อกำหนดอะไรบ้าง"
    },
    {
      "message_id": 880,
      "agent_id": 2,
      "delay": 0.927,
      "speech_duration": 0.896,
      "transcribe_duration": 0.927,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 881,
      "agent_id": 2,
      "delay": 2.029,
      "speech_duration": 2.184,
      "transcribe_duration": 2.029,
      "wpm": 124,
      "message": "ต้องทำบ้างแล้วมี"
    },
    {
      "message_id": 882,
      "agent_id": 2,
      "delay": 0.416,
      "speech_duration": 0.328,
      "transcribe_duration": 0.416,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 883,
      "agent_id": 2,
      "delay": 1.778,
      "speech_duration": 1.928,
      "transcribe_duration": 1.778,
      "wpm": 109,
      "message": "กระบวนการนะคะ"
    },
    {
      "message_id": 884,
      "agent_id": 2,
      "delay": 5.233,
      "speech_duration": 5.384,
      "transcribe_duration": 5.233,
      "wpm": 150,
      "message": "มีระดับนะคะการให้บริการตัวไหนมีรูปแบบ Report นะคะ"
    },
    {
      "message_id": 885,
      "agent_id": 2,
      "delay": 2.202,
      "speech_duration": 2.376,
      "transcribe_duration": 2.202,
      "wpm": 164,
      "message": "มีตัวงานตัวไหนบ้างที่จะ"
    },
    {
      "message_id": 886,
      "agent_id": 2,
      "delay": 0.205,
      "speech_duration": 0.328,
      "transcribe_duration": 0.205,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 887,
      "agent_id": 2,
      "delay": 2.613,
      "speech_duration": 2.76,
      "transcribe_duration": 2.613,
      "wpm": 174,
      "message": "ตอบสนองกับความต้องการของลูกค้า"
    },
    {
      "message_id": 888,
      "agent_id": 2,
      "delay": 4.548,
      "speech_duration": 4.68,
      "transcribe_duration": 4.548,
      "wpm": 128,
      "message": "อันนี้ก็จะเป็นหลักๆนะคะของตัวมาตรฐาน"
    },
    {
      "message_id": 889,
      "agent_id": 2,
      "delay": 1.936,
      "speech_duration": 1.856,
      "transcribe_duration": 1.936,
      "wpm": 154,
      "message": "ipl ของเรานั่นเอง"
    },
    {
      "message_id": 890,
      "agent_id": 2,
      "delay": 3.305,
      "speech_duration": 3.464,
      "transcribe_duration": 3.305,
      "wpm": 117,
      "message": "ตอนนี้เมื่อเรารู้นะคะถึง"
    },
    {
      "message_id": 891,
      "agent_id": 2,
      "delay": 4.211,
      "speech_duration": 4.36,
      "transcribe_duration": 4.211,
      "wpm": 158,
      "message": "ประวัติการพัฒนาประโยชน์แล้วก็โครงสร้างนะคะ"
    },
    {
      "message_id": 892,
      "agent_id": 2,
      "delay": 0.909,
      "speech_duration": 1.096,
      "transcribe_duration": 0.909,
      "wpm": 55,
      "message": "ตัว"
    },
    {
      "message_id": 893,
      "agent_id": 2,
      "delay": 4.655,
      "speech_duration": 4.808,
      "transcribe_duration": 4.655,
      "wpm": 156,
      "message": "แบบฝึกหัดนะคะเกี่ยวกับตัวมาตรฐานตัวนี้นะคะก็จะ"
    },
    {
      "message_id": 894,
      "agent_id": 2,
      "delay": 0.66,
      "speech_duration": 0.84,
      "transcribe_duration": 0.66,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 895,
      "agent_id": 2,
      "delay": 3.452,
      "speech_duration": 3.592,
      "transcribe_duration": 3.452,
      "wpm": 125,
      "message": "กำหนดนะคะถือว่าเป็นการทบทวน"
    },
    {
      "message_id": 896,
      "agent_id": 2,
      "delay": 0.356,
      "speech_duration": 0.392,
      "transcribe_duration": 0.356,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 897,
      "agent_id": 2,
      "delay": 2.238,
      "speech_duration": 2.312,
      "transcribe_duration": 2.238,
      "wpm": 214,
      "message": "ข่าวมาเมื่อนั่นเองก็จะมีทั้งหมด"
    },
    {
      "message_id": 898,
      "agent_id": 2,
      "delay": 1.056,
      "speech_duration": 1.224,
      "transcribe_duration": 1.056,
      "wpm": 74,
      "message": "5 ข้อ"
    },
    {
      "message_id": 899,
      "agent_id": 2,
      "delay": 4,
      "speech_duration": 4.168,
      "transcribe_duration": 4,
      "wpm": 176,
      "message": "โดยข้อแรกก็จะหมายถึงนะคะตัวมาตรฐานของเราเนี่ย"
    },
    {
      "message_id": 900,
      "agent_id": 2,
      "delay": 0.983,
      "speech_duration": 0.96,
      "transcribe_duration": 0.983,
      "wpm": 188,
      "message": "หมายถึงอะไร"
    },
    {
      "message_id": 901,
      "agent_id": 2,
      "delay": 0.182,
      "speech_duration": 0.328,
      "transcribe_duration": 0.182,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 902,
      "agent_id": 2,
      "delay": 0.233,
      "speech_duration": 0.392,
      "transcribe_duration": 0.233,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 903,
      "agent_id": 2,
      "delay": 2.78,
      "speech_duration": 2.888,
      "transcribe_duration": 2.78,
      "wpm": 114,
      "message": "ข้อที่ 2 ราคาก็จะถูก"
    },
    {
      "message_id": 904,
      "agent_id": 2,
      "delay": 0.4,
      "speech_duration": 0.392,
      "transcribe_duration": 0.4,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 905,
      "agent_id": 2,
      "delay": 3.987,
      "speech_duration": 4.104,
      "transcribe_duration": 3.987,
      "wpm": 146,
      "message": "มาตรฐานนะคะตัวให้พี่เนี่ยก่อนที่จะถูก"
    },
    {
      "message_id": 906,
      "agent_id": 2,
      "delay": 4.488,
      "speech_duration": 4.488,
      "transcribe_duration": 4.488,
      "wpm": 170,
      "message": "ปรับเปลี่ยนมาใช้เรียกว่ามาตรฐานไอติมจีแอลเนี่ย"
    },
    {
      "message_id": 907,
      "agent_id": 2,
      "delay": 1.405,
      "speech_duration": 1.544,
      "transcribe_duration": 1.405,
      "wpm": 165,
      "message": "ชื่อก่อนหน้านี้"
    },
    {
      "message_id": 908,
      "agent_id": 2,
      "delay": 1.32,
      "speech_duration": 1.48,
      "transcribe_duration": 1.32,
      "wpm": 152,
      "message": "เธอชื่อว่าอะไร"
    },
    {
      "message_id": 909,
      "agent_id": 2,
      "delay": 1.761,
      "speech_duration": 1.928,
      "transcribe_duration": 1.761,
      "wpm": 117,
      "message": "เราก็ประโยชน์"
    },
    {
      "message_id": 910,
      "agent_id": 2,
      "delay": 0.975,
      "speech_duration": 0.96,
      "transcribe_duration": 0.975,
      "wpm": 156,
      "message": "ที่ได้รับ"
    },
    {
      "message_id": 911,
      "agent_id": 2,
      "delay": 1.185,
      "speech_duration": 1.152,
      "transcribe_duration": 1.185,
      "wpm": 117,
      "message": "มีกี่ข้อ"
    },
    {
      "message_id": 912,
      "agent_id": 2,
      "delay": 1.06,
      "speech_duration": 1.224,
      "transcribe_duration": 1.06,
      "wpm": 86,
      "message": "ข้อไหม"
    },
    {
      "message_id": 913,
      "agent_id": 2,
      "delay": 1.634,
      "speech_duration": 1.8,
      "transcribe_duration": 1.634,
      "wpm": 108,
      "message": "ก็ไม่รู้ว่ะ"
    },
    {
      "message_id": 914,
      "agent_id": 2,
      "delay": 0.208,
      "speech_duration": 0.192,
      "transcribe_duration": 0.208,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 915,
      "agent_id": 2,
      "delay": 0.248,
      "speech_duration": 0.328,
      "transcribe_duration": 0.248,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 916,
      "agent_id": 2,
      "delay": 5.447,
      "speech_duration": 5.512,
      "transcribe_duration": 5.447,
      "wpm": 218,
      "message": "ประโยชน์ที่หน่วยงานหรือองค์กรนำตัวมาตรฐานตัวเนี่ยไปใช้แล้วเกิดประโยชน์อะไร"
    },
    {
      "message_id": 917,
      "agent_id": 2,
      "delay": 0.512,
      "speech_duration": 0.648,
      "transcribe_duration": 0.512,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 918,
      "agent_id": 2,
      "delay": 2.975,
      "speech_duration": 3.016,
      "transcribe_duration": 2.975,
      "wpm": 149,
      "message": "แต่ก็โคตร 4 ก็จะเป็นโครงสร้าง"
    },
    {
      "message_id": 919,
      "agent_id": 2,
      "delay": 0.533,
      "speech_duration": 0.512,
      "transcribe_duration": 0.533,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 920,
      "agent_id": 2,
      "delay": 0.784,
      "speech_duration": 0.968,
      "transcribe_duration": 0.784,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 921,
      "agent_id": 2,
      "delay": 0.354,
      "speech_duration": 0.328,
      "transcribe_duration": 0.354,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 922,
      "agent_id": 2,
      "delay": 0.193,
      "speech_duration": 0.128,
      "transcribe_duration": 0.193,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 923,
      "agent_id": 2,
      "delay": 5.161,
      "speech_duration": 5.128,
      "transcribe_duration": 5.161,
      "wpm": 228,
      "message": "ที่กล่าวไปเมื่อกี้มีทั้ง service agreement นะคะ Continuous อะไรต่างๆเนี่ย"
    },
    {
      "message_id": 924,
      "agent_id": 2,
      "delay": 2.987,
      "speech_duration": 3.144,
      "transcribe_duration": 2.987,
      "wpm": 196,
      "message": "โครงสร้างทั้งหมดมีกี่องค์ประกอบแล้วแต่"
    },
    {
      "message_id": 925,
      "agent_id": 2,
      "delay": 1.445,
      "speech_duration": 1.408,
      "transcribe_duration": 1.445,
      "wpm": 138,
      "message": "องค์ประกอบมี"
    },
    {
      "message_id": 926,
      "agent_id": 2,
      "delay": 1.689,
      "speech_duration": 1.664,
      "transcribe_duration": 1.689,
      "wpm": 216,
      "message": "องค์ประกอบย่อยอะไรบ้าง"
    },
    {
      "message_id": 927,
      "agent_id": 2,
      "delay": 2.314,
      "speech_duration": 2.44,
      "transcribe_duration": 2.314,
      "wpm": 209,
      "message": "ที่มาสนับสนุนตัวโครงสร้างทั้งหมด"
    },
    {
      "message_id": 928,
      "agent_id": 2,
      "delay": 2.108,
      "speech_duration": 2.184,
      "transcribe_duration": 2.108,
      "wpm": 144,
      "message": "แล้วก็ห้ามก็จะเป็น"
    },
    {
      "message_id": 929,
      "agent_id": 2,
      "delay": 3.073,
      "speech_duration": 3.208,
      "transcribe_duration": 3.073,
      "wpm": 98,
      "message": "ไอติมเนี่ยเราสามารถ"
    },
    {
      "message_id": 930,
      "agent_id": 2,
      "delay": 1.744,
      "speech_duration": 1.728,
      "transcribe_duration": 1.744,
      "wpm": 156,
      "message": "นำมาใช้ในขั้นตอน"
    },
    {
      "message_id": 931,
      "agent_id": 2,
      "delay": 1.687,
      "speech_duration": 1.664,
      "transcribe_duration": 1.687,
      "wpm": 135,
      "message": "ตีเท่าไหร่แล้ว"
    },
    {
      "message_id": 932,
      "agent_id": 2,
      "delay": 0.852,
      "speech_duration": 1.032,
      "transcribe_duration": 0.852,
      "wpm": 145,
      "message": "เพราะอะไร"
    },
    {
      "message_id": 933,
      "agent_id": 2,
      "delay": 4.473,
      "speech_duration": 4.488,
      "transcribe_duration": 4.473,
      "wpm": 164,
      "message": "แล้วจะเกิดประโยชน์อะไรพัดมาหรือไม่นั่นเองนะคะ"
    },
    {
      "message_id": 934,
      "agent_id": 2,
      "delay": 0.215,
      "speech_duration": 0.328,
      "transcribe_duration": 0.215,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 935,
      "agent_id": 2,
      "delay": 1.576,
      "speech_duration": 1.536,
      "transcribe_duration": 1.576,
      "wpm": 195,
      "message": "อันนี้ก็จะเป็น Map"
    },
    {
      "message_id": 936,
      "agent_id": 2,
      "delay": 0.232,
      "speech_duration": 0.392,
      "transcribe_duration": 0.232,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 937,
      "agent_id": 2,
      "delay": 0.399,
      "speech_duration": 0.392,
      "transcribe_duration": 0.399,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 938,
      "agent_id": 2,
      "delay": 0.846,
      "speech_duration": 1.032,
      "transcribe_duration": 0.846,
      "wpm": 73,
      "message": "สรุป"
    },
    {
      "message_id": 939,
      "agent_id": 2,
      "delay": 0.211,
      "speech_duration": 0.128,
      "transcribe_duration": 0.211,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 940,
      "agent_id": 2,
      "delay": 6.318,
      "speech_duration": 6.28,
      "transcribe_duration": 6.318,
      "wpm": 205,
      "message": "ยายๆมาให้นะคะเพราะตัวมาตรฐานสวยขี้เหร่ก็จะค่อนข้างมีรายละเอียดค่อนข้างเยอะนะเอก"
    },
    {
      "message_id": 941,
      "agent_id": 2,
      "delay": 6.143,
      "speech_duration": 6.28,
      "transcribe_duration": 6.143,
      "wpm": 162,
      "message": "ส่วนงานของเราก็จะมีทั้งหมด 5 ข้อนะคะเดี๋ยวเราก็จะมาทบทวนแล้วก็"
    },
    {
      "message_id": 942,
      "agent_id": 2,
      "delay": 3.804,
      "speech_duration": 3.912,
      "transcribe_duration": 3.804,
      "wpm": 138,
      "message": "คำถามตัวนี้เข้าไปนะคะโดยอาจารย์ก็"
    },
    {
      "message_id": 943,
      "agent_id": 2,
      "delay": 2.397,
      "speech_duration": 2.368,
      "transcribe_duration": 2.397,
      "wpm": 152,
      "message": "ทำการเปิดตัว Classroom"
    },
    {
      "message_id": 944,
      "agent_id": 2,
      "delay": 2.226,
      "speech_duration": 2.176,
      "transcribe_duration": 2.226,
      "wpm": 83,
      "message": "ให้นักศึกษา"
    },
    {
      "message_id": 945,
      "agent_id": 2,
      "delay": 0.219,
      "speech_duration": 0.192,
      "transcribe_duration": 0.219,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 946,
      "agent_id": 2,
      "delay": 3.947,
      "speech_duration": 3.904,
      "transcribe_duration": 3.947,
      "wpm": 188,
      "message": "ตัวงานนะคะตัวท้ายบทเรียบร้อยแล้วก็เอามาจัดส่ง"
    },
    {
      "message_id": 947,
      "agent_id": 2,
      "delay": 1.271,
      "speech_duration": 1.416,
      "transcribe_duration": 1.271,
      "wpm": 117,
      "message": "นะคะกับตัว"
    },
    {
      "message_id": 948,
      "agent_id": 2,
      "delay": 2.518,
      "speech_duration": 2.632,
      "transcribe_duration": 2.518,
      "wpm": 165,
      "message": "classroom ของเรานะคะเป็นตัว"
    },
    {
      "message_id": 949,
      "agent_id": 2,
      "delay": 1.581,
      "speech_duration": 1.536,
      "transcribe_duration": 1.581,
      "wpm": 137,
      "message": "กลุ่มเดิมนะคะ"
    },
    {
      "message_id": 950,
      "agent_id": 2,
      "delay": 0.266,
      "speech_duration": 0.256,
      "transcribe_duration": 0.266,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 951,
      "agent_id": 2,
      "delay": 1.818,
      "speech_duration": 1.928,
      "transcribe_duration": 1.818,
      "wpm": 195,
      "message": "ของตัวรายวิชานี้นี่เอง"
    },
    {
      "message_id": 952,
      "agent_id": 2,
      "delay": 2.658,
      "speech_duration": 2.624,
      "transcribe_duration": 2.658,
      "wpm": 34,
      "message": "ใครมี"
    },
    {
      "message_id": 953,
      "agent_id": 2,
      "delay": 1.054,
      "speech_duration": 1.024,
      "transcribe_duration": 1.054,
      "wpm": 88,
      "message": "คำถาม"
    },
    {
      "message_id": 954,
      "agent_id": 2,
      "delay": 3.184,
      "speech_duration": 3.272,
      "transcribe_duration": 3.184,
      "wpm": 193,
      "message": "นะคะเกี่ยวกับตัวมาตรฐานไอคิวตัวนี้ไหมคะ"
    },
    {
      "message_id": 955,
      "agent_id": 2,
      "delay": 4.612,
      "speech_duration": 4.544,
      "transcribe_duration": 4.612,
      "wpm": 191,
      "message": "หรือพูดไปแล้วอาจจะเร็วไปช้าไปนะคะถามได้นะคะว่าตรงไหน"
    },
    {
      "message_id": 956,
      "agent_id": 2,
      "delay": 0.995,
      "speech_duration": 1.16,
      "transcribe_duration": 0.995,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 957,
      "agent_id": 2,
      "delay": 0.234,
      "speech_duration": 0.128,
      "transcribe_duration": 0.234,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 958,
      "agent_id": 2,
      "delay": 0.395,
      "speech_duration": 0.192,
      "transcribe_duration": 0.395,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 959,
      "agent_id": 2,
      "delay": 0.731,
      "speech_duration": 0.904,
      "transcribe_duration": 0.731,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 960,
      "agent_id": 2,
      "delay": 0.228,
      "speech_duration": 0.128,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 961,
      "agent_id": 2,
      "delay": 0.984,
      "speech_duration": 0.96,
      "transcribe_duration": 0.984,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 962,
      "agent_id": 2,
      "delay": 1.295,
      "speech_duration": 1.48,
      "transcribe_duration": 1.295,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 963,
      "agent_id": 2,
      "delay": 3.331,
      "speech_duration": 3.264,
      "transcribe_duration": 3.331,
      "wpm": 198,
      "message": "สัปดาห์หน้าค่ะเดี๋ยวจะมีสอบเดี๋ยวจะกำหนด"
    },
    {
      "message_id": 964,
      "agent_id": 2,
      "delay": 1.43,
      "speech_duration": 1.408,
      "transcribe_duration": 1.43,
      "wpm": 117,
      "message": "หาว่าเราจะ"
    },
    {
      "message_id": 965,
      "agent_id": 2,
      "delay": 7.917,
      "speech_duration": 7.944,
      "transcribe_duration": 7.917,
      "wpm": 187,
      "message": "ตอบถึงตัวมาตรฐานตัวไหนตัวเนื้อหาอะไรนะคะแล้วจะมาแจ้งในกลุ่มให้ทราบอีกรอบนึงจะได้เตรียมตัวกัน"
    },
    {
      "message_id": 966,
      "agent_id": 2,
      "delay": 0.401,
      "speech_duration": 0.584,
      "transcribe_duration": 0.401,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 967,
      "agent_id": 2,
      "delay": 0.241,
      "speech_duration": 0.328,
      "transcribe_duration": 0.241,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 968,
      "agent_id": 2,
      "delay": 0.269,
      "speech_duration": 0.328,
      "transcribe_duration": 0.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 969,
      "agent_id": 2,
      "delay": 0.216,
      "speech_duration": 0.128,
      "transcribe_duration": 0.216,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 970,
      "agent_id": 2,
      "delay": 0.218,
      "speech_duration": 0.392,
      "transcribe_duration": 0.218,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 971,
      "agent_id": 2,
      "delay": 0.525,
      "speech_duration": 0.712,
      "transcribe_duration": 0.525,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 972,
      "agent_id": 2,
      "delay": 0.261,
      "speech_duration": 0.328,
      "transcribe_duration": 0.261,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 973,
      "agent_id": 2,
      "delay": 0.374,
      "speech_duration": 0.128,
      "transcribe_duration": 0.374,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 974,
      "agent_id": 2,
      "delay": 2.342,
      "speech_duration": 2.504,
      "transcribe_duration": 2.342,
      "wpm": 126,
      "message": "มีคำถามเพิ่มเติมไหม"
    },
    {
      "message_id": 975,
      "agent_id": 2,
      "delay": 0.203,
      "speech_duration": 0.192,
      "transcribe_duration": 0.203,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 976,
      "agent_id": 2,
      "delay": 0.184,
      "speech_duration": 0.328,
      "transcribe_duration": 0.184,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 977,
      "agent_id": 2,
      "delay": 0.195,
      "speech_duration": 0.328,
      "transcribe_duration": 0.195,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 978,
      "agent_id": 2,
      "delay": 1.862,
      "speech_duration": 1.992,
      "transcribe_duration": 1.862,
      "wpm": 196,
      "message": "คนอื่นมีห้องถามอะไรไหมคะ"
    },
    {
      "message_id": 979,
      "agent_id": 2,
      "delay": 0.336,
      "speech_duration": 0.32,
      "transcribe_duration": 0.336,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 980,
      "agent_id": 2,
      "delay": 0.602,
      "speech_duration": 0.576,
      "transcribe_duration": 0.602,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 981,
      "agent_id": 2,
      "delay": 0.24,
      "speech_duration": 0.328,
      "transcribe_duration": 0.24,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 982,
      "agent_id": 2,
      "delay": 0.482,
      "speech_duration": 0.648,
      "transcribe_duration": 0.482,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 983,
      "agent_id": 2,
      "delay": 0.408,
      "speech_duration": 0.384,
      "transcribe_duration": 0.408,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 984,
      "agent_id": 2,
      "delay": 0.173,
      "speech_duration": 0.328,
      "transcribe_duration": 0.173,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 985,
      "agent_id": 2,
      "delay": 0.903,
      "speech_duration": 0.896,
      "transcribe_duration": 0.903,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 986,
      "agent_id": 2,
      "delay": 1.249,
      "speech_duration": 1.416,
      "transcribe_duration": 1.249,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 987,
      "agent_id": 2,
      "delay": 2.983,
      "speech_duration": 3.144,
      "transcribe_duration": 2.983,
      "wpm": 105,
      "message": "ตอนบ่ายพร้อมสอบไหมคะ"
    },
    {
      "message_id": 988,
      "agent_id": 2,
      "delay": 0.403,
      "speech_duration": 0.384,
      "transcribe_duration": 0.403,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 989,
      "agent_id": 2,
      "delay": 0.205,
      "speech_duration": 0.192,
      "transcribe_duration": 0.205,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 990,
      "agent_id": 2,
      "delay": 4.399,
      "speech_duration": 4.352,
      "transcribe_duration": 4.399,
      "wpm": 21,
      "message": "ok ok"
    },
    {
      "message_id": 991,
      "agent_id": 2,
      "delay": 2.914,
      "speech_duration": 3.08,
      "transcribe_duration": 2.914,
      "wpm": 156,
      "message": "ท้ายบทของเรานะคะทั้งหมด 5 ข้อ"
    },
    {
      "message_id": 992,
      "agent_id": 2,
      "delay": 2.774,
      "speech_duration": 2.888,
      "transcribe_duration": 2.774,
      "wpm": 109,
      "message": "สรุปมาให้นะจะได้บอก"
    },
    {
      "message_id": 993,
      "agent_id": 2,
      "delay": 0.246,
      "speech_duration": 0.192,
      "transcribe_duration": 0.246,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 994,
      "agent_id": 2,
      "delay": 2.011,
      "speech_duration": 1.984,
      "transcribe_duration": 2.011,
      "wpm": 159,
      "message": "ไม่เยอะจนเกินไปนะคะ"
    },
    {
      "message_id": 995,
      "agent_id": 2,
      "delay": 0.215,
      "speech_duration": 0.128,
      "transcribe_duration": 0.215,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 996,
      "agent_id": 2,
      "delay": 0.271,
      "speech_duration": 0.256,
      "transcribe_duration": 0.271,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 997,
      "agent_id": 2,
      "delay": 1.44,
      "speech_duration": 1.408,
      "transcribe_duration": 1.44,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 998,
      "agent_id": 2,
      "delay": 0.242,
      "speech_duration": 0.392,
      "transcribe_duration": 0.242,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 999,
      "agent_id": 2,
      "delay": 0.368,
      "speech_duration": 0.192,
      "transcribe_duration": 0.368,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1000,
      "agent_id": 2,
      "delay": 0.809,
      "speech_duration": 0.968,
      "transcribe_duration": 0.809,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1001,
      "agent_id": 2,
      "delay": 0.214,
      "speech_duration": 0.128,
      "transcribe_duration": 0.214,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1002,
      "agent_id": 2,
      "delay": 0.924,
      "speech_duration": 0.896,
      "transcribe_duration": 0.924,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1003,
      "agent_id": 2,
      "delay": 5.02,
      "speech_duration": 4.992,
      "transcribe_duration": 5.02,
      "wpm": 180,
      "message": "เดี๋ยวเราก็จะมีการสอบมิดเทอมใช่ไหมคะตอนนี้เราเรียนมาถึง"
    },
    {
      "message_id": 1004,
      "agent_id": 2,
      "delay": 5.104,
      "speech_duration": 5.056,
      "transcribe_duration": 5.104,
      "wpm": 178,
      "message": "บทที่ 6 แล้วใช่ไหมเอ่ยเราก็จะมีตัวมาตรฐานหลายๆตัวรวมถึง"
    },
    {
      "message_id": 1005,
      "agent_id": 2,
      "delay": 1.369,
      "speech_duration": 1.544,
      "transcribe_duration": 1.369,
      "wpm": 78,
      "message": "ขั้นตอน"
    },
    {
      "message_id": 1006,
      "agent_id": 2,
      "delay": 3.168,
      "speech_duration": 3.336,
      "transcribe_duration": 3.168,
      "wpm": 180,
      "message": "การทำงานของตัวมาตรฐานรายละเอียดต่างๆ"
    },
    {
      "message_id": 1007,
      "agent_id": 2,
      "delay": 0.234,
      "speech_duration": 0.192,
      "transcribe_duration": 0.234,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1008,
      "agent_id": 2,
      "delay": 0.774,
      "speech_duration": 0.768,
      "transcribe_duration": 0.774,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1009,
      "agent_id": 2,
      "delay": 0.778,
      "speech_duration": 0.968,
      "transcribe_duration": 0.778,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1010,
      "agent_id": 2,
      "delay": 0.661,
      "speech_duration": 0.84,
      "transcribe_duration": 0.661,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1011,
      "agent_id": 2,
      "delay": 1.11,
      "speech_duration": 1.288,
      "transcribe_duration": 1.11,
      "wpm": 47,
      "message": "ตัว"
    },
    {
      "message_id": 1012,
      "agent_id": 2,
      "delay": 2.792,
      "speech_duration": 2.952,
      "transcribe_duration": 2.792,
      "wpm": 91,
      "message": "ข้อสอบของเรานะคะ"
    },
    {
      "message_id": 1013,
      "agent_id": 2,
      "delay": 0.359,
      "speech_duration": 0.32,
      "transcribe_duration": 0.359,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1014,
      "agent_id": 2,
      "delay": 0.549,
      "speech_duration": 0.512,
      "transcribe_duration": 0.549,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1015,
      "agent_id": 2,
      "delay": 0.197,
      "speech_duration": 0.328,
      "transcribe_duration": 0.197,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1016,
      "agent_id": 2,
      "delay": 0.581,
      "speech_duration": 0.512,
      "transcribe_duration": 0.581,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1017,
      "agent_id": 2,
      "delay": 3.045,
      "speech_duration": 3.208,
      "transcribe_duration": 3.045,
      "wpm": 112,
      "message": "ตัวนี้นะคะก็เดี๋ยวจะจะ"
    },
    {
      "message_id": 1018,
      "agent_id": 2,
      "delay": 0.221,
      "speech_duration": 0.392,
      "transcribe_duration": 0.221,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1019,
      "agent_id": 2,
      "delay": 5.641,
      "speech_duration": 5.568,
      "transcribe_duration": 5.641,
      "wpm": 113,
      "message": "แบ่งนะคะตัวเนื้อหานะคะว่าที่เราจะมาใช้"
    },
    {
      "message_id": 1020,
      "agent_id": 2,
      "delay": 0.59,
      "speech_duration": 0.776,
      "transcribe_duration": 0.59,
      "wpm": 97,
      "message": "นะคะ"
    },
    {
      "message_id": 1021,
      "agent_id": 2,
      "delay": 0.168,
      "speech_duration": 0.128,
      "transcribe_duration": 0.168,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1022,
      "agent_id": 2,
      "delay": 2.147,
      "speech_duration": 2.312,
      "transcribe_duration": 2.147,
      "wpm": 156,
      "message": "จะมีหัวข้ออะไรบ้างเนาะ"
    },
    {
      "message_id": 1023,
      "agent_id": 2,
      "delay": 3.965,
      "speech_duration": 4.104,
      "transcribe_duration": 3.965,
      "wpm": 168,
      "message": "เริ่มตั้งแต่บทที่ 1 ของเรานะคะเกี่ยวกับพวก"
    },
    {
      "message_id": 1024,
      "agent_id": 2,
      "delay": 2.73,
      "speech_duration": 2.688,
      "transcribe_duration": 2.73,
      "wpm": 151,
      "message": "อธิบายเกี่ยวกับตัวมาตรฐาน"
    },
    {
      "message_id": 1025,
      "agent_id": 2,
      "delay": 5.102,
      "speech_duration": 4.992,
      "transcribe_duration": 5.102,
      "wpm": 201,
      "message": "นะคะทั้งหมดของเราถูกไหมคะว่าเราจะเรียนเกี่ยวตัวมาตรฐานอะไรบ้าง"
    },
    {
      "message_id": 1026,
      "agent_id": 2,
      "delay": 0.614,
      "speech_duration": 0.776,
      "transcribe_duration": 0.614,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1027,
      "agent_id": 2,
      "delay": 2.376,
      "speech_duration": 2.304,
      "transcribe_duration": 2.376,
      "wpm": 169,
      "message": "ในตัวรายวิชานี้นะบทที่ 1"
    },
    {
      "message_id": 1028,
      "agent_id": 2,
      "delay": 5.994,
      "speech_duration": 6.088,
      "transcribe_duration": 5.994,
      "wpm": 106,
      "message": "อัดมานะคะบทที่ 2 ก็จะเป็นตัวมาตรฐานไหมคะ"
    },
    {
      "message_id": 1029,
      "agent_id": 2,
      "delay": 2.145,
      "speech_duration": 2.112,
      "transcribe_duration": 2.145,
      "wpm": 170,
      "message": "ประธานาธิบดีของเราเนี่ย"
    },
    {
      "message_id": 1030,
      "agent_id": 2,
      "delay": 1.84,
      "speech_duration": 1.992,
      "transcribe_duration": 1.84,
      "wpm": 98,
      "message": "ก็จะค่อนข้าง"
    },
    {
      "message_id": 1031,
      "agent_id": 2,
      "delay": 0.176,
      "speech_duration": 0.128,
      "transcribe_duration": 0.176,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1032,
      "agent_id": 2,
      "delay": 2.092,
      "speech_duration": 2.048,
      "transcribe_duration": 2.092,
      "wpm": 220,
      "message": "มีรายละเอียดที่ข้างเยอะกว่า"
    },
    {
      "message_id": 1033,
      "agent_id": 2,
      "delay": 4.036,
      "speech_duration": 4.104,
      "transcribe_duration": 4.036,
      "wpm": 197,
      "message": "อาหารตัวอื่นเพราะว่าเป็นตัวมาตรฐานที่นักศึกษาน่าจะ"
    },
    {
      "message_id": 1034,
      "agent_id": 2,
      "delay": 0.594,
      "speech_duration": 0.576,
      "transcribe_duration": 0.594,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1035,
      "agent_id": 2,
      "delay": 0.723,
      "speech_duration": 0.704,
      "transcribe_duration": 0.723,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1036,
      "agent_id": 2,
      "delay": 1.75,
      "speech_duration": 1.928,
      "transcribe_duration": 1.75,
      "wpm": 124,
      "message": "นำมาใช้หรือว่า"
    },
    {
      "message_id": 1037,
      "agent_id": 2,
      "delay": 0.22,
      "speech_duration": 0.392,
      "transcribe_duration": 0.22,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1038,
      "agent_id": 2,
      "delay": 5.536,
      "speech_duration": 5.64,
      "transcribe_duration": 5.536,
      "wpm": 189,
      "message": "อาจจะใช้อุปกรณ์นะคะหรือว่าพบเห็นตัวอุปกรณ์ได้ค่อนข้างเยอะรวมถึงใน"
    },
    {
      "message_id": 1039,
      "agent_id": 2,
      "delay": 2.198,
      "speech_duration": 2.248,
      "transcribe_duration": 2.198,
      "wpm": 93,
      "message": "พี่เลี้ยงก็จะ"
    },
    {
      "message_id": 1040,
      "agent_id": 2,
      "delay": 3.931,
      "speech_duration": 3.976,
      "transcribe_duration": 3.931,
      "wpm": 151,
      "message": "ไฟล์สอดคล้องกับตัวรายอื่นเกี่ยวกับพวก"
    },
    {
      "message_id": 1041,
      "agent_id": 2,
      "delay": 0.803,
      "speech_duration": 0.968,
      "transcribe_duration": 0.803,
      "wpm": 77,
      "message": "วิชา"
    },
    {
      "message_id": 1042,
      "agent_id": 2,
      "delay": 2.714,
      "speech_duration": 2.76,
      "transcribe_duration": 2.714,
      "wpm": 207,
      "message": "เครือข่ายหรือว่าวิชาสื่อสารเกี่ยวกับ"
    },
    {
      "message_id": 1043,
      "agent_id": 2,
      "delay": 0.194,
      "speech_duration": 0.128,
      "transcribe_duration": 0.194,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1044,
      "agent_id": 2,
      "delay": 3.167,
      "speech_duration": 3.136,
      "transcribe_duration": 3.167,
      "wpm": 225,
      "message": "อุปกรณ์คอมพิวเตอร์อุปกรณ์อิเล็กทรอนิกส์ต่างๆ"
    },
    {
      "message_id": 1045,
      "agent_id": 2,
      "delay": 0.224,
      "speech_duration": 0.328,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1046,
      "agent_id": 2,
      "delay": 3.018,
      "speech_duration": 2.944,
      "transcribe_duration": 3.018,
      "wpm": 189,
      "message": "บ่ได้ 3 ของเราก็จะเป็นเกี่ยวกับตัว"
    },
    {
      "message_id": 1047,
      "agent_id": 2,
      "delay": 2.666,
      "speech_duration": 2.624,
      "transcribe_duration": 2.666,
      "wpm": 137,
      "message": "สายสื่อสารมาตรฐานนะคะ"
    },
    {
      "message_id": 1048,
      "agent_id": 2,
      "delay": 3.301,
      "speech_duration": 3.264,
      "transcribe_duration": 3.301,
      "wpm": 101,
      "message": "ว่าสายสื่อสารของเรา"
    },
    {
      "message_id": 1049,
      "agent_id": 2,
      "delay": 0.988,
      "speech_duration": 1.16,
      "transcribe_duration": 0.988,
      "wpm": 129,
      "message": "มีทั้งหมด"
    },
    {
      "message_id": 1050,
      "agent_id": 2,
      "delay": 2.712,
      "speech_duration": 2.888,
      "transcribe_duration": 2.712,
      "wpm": 73,
      "message": "กี่ประเภทนะคะ"
    },
    {
      "message_id": 1051,
      "agent_id": 2,
      "delay": 4.262,
      "speech_duration": 4.424,
      "transcribe_duration": 4.262,
      "wpm": 136,
      "message": "มีคุณสมบัติอะไรทำมาจากวัสดุประเภทไหน"
    },
    {
      "message_id": 1052,
      "agent_id": 2,
      "delay": 0.404,
      "speech_duration": 0.456,
      "transcribe_duration": 0.404,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1053,
      "agent_id": 2,
      "delay": 5.149,
      "speech_duration": 5.32,
      "transcribe_duration": 5.149,
      "wpm": 124,
      "message": "สายสื่อสารต่างๆให้ระยะทางใกล้ไกลระดับไหน"
    },
    {
      "message_id": 1054,
      "agent_id": 2,
      "delay": 2.587,
      "speech_duration": 2.56,
      "transcribe_duration": 2.587,
      "wpm": 129,
      "message": "จะเป็นสายสื่อสารนะคะ"
    },
    {
      "message_id": 1055,
      "agent_id": 2,
      "delay": 0.252,
      "speech_duration": 0.328,
      "transcribe_duration": 0.252,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1056,
      "agent_id": 2,
      "delay": 3.508,
      "speech_duration": 3.456,
      "transcribe_duration": 3.508,
      "wpm": 195,
      "message": "ตัวไหนที่เหมาะกับอุปกรณ์ประเภทไหนแล้วก็มี"
    },
    {
      "message_id": 1057,
      "agent_id": 2,
      "delay": 1.303,
      "speech_duration": 1.48,
      "transcribe_duration": 1.303,
      "wpm": 71,
      "message": "ลักษณะ"
    },
    {
      "message_id": 1058,
      "agent_id": 2,
      "delay": 2.015,
      "speech_duration": 2.184,
      "transcribe_duration": 2.015,
      "wpm": 144,
      "message": "การเชื่อมต่ออย่างไร"
    },
    {
      "message_id": 1059,
      "agent_id": 2,
      "delay": 2.581,
      "speech_duration": 2.56,
      "transcribe_duration": 2.581,
      "wpm": 76,
      "message": "นะคะเราก็มี"
    },
    {
      "message_id": 1060,
      "agent_id": 2,
      "delay": 3.54,
      "speech_duration": 3.328,
      "transcribe_duration": 3.54,
      "wpm": 194,
      "message": "เชื่อมต่อหรือว่าพวก connector ต่างๆเนี่ย"
    },
    {
      "message_id": 1061,
      "agent_id": 2,
      "delay": 0.409,
      "speech_duration": 0.328,
      "transcribe_duration": 0.409,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1062,
      "agent_id": 2,
      "delay": 2.507,
      "speech_duration": 2.432,
      "transcribe_duration": 2.507,
      "wpm": 167,
      "message": "มีลักษณะแบบไหนนั่นเองนะคะ"
    },
    {
      "message_id": 1063,
      "agent_id": 2,
      "delay": 5.467,
      "speech_duration": 5.576,
      "transcribe_duration": 5.467,
      "wpm": 188,
      "message": "อันนี้ก็จะเป็นรูปแบบของบทที่ 3 ของเราเป็นสายสื่อสารมาตรฐานแล้วก็"
    },
    {
      "message_id": 1064,
      "agent_id": 2,
      "delay": 2.865,
      "speech_duration": 2.816,
      "transcribe_duration": 2.865,
      "wpm": 144,
      "message": "คราวนี้นะคะบทที่ 4 ของเรา"
    },
    {
      "message_id": 1065,
      "agent_id": 2,
      "delay": 0.411,
      "speech_duration": 0.328,
      "transcribe_duration": 0.411,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1066,
      "agent_id": 2,
      "delay": 0.722,
      "speech_duration": 0.704,
      "transcribe_duration": 0.722,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1067,
      "agent_id": 2,
      "delay": 5.249,
      "speech_duration": 5.184,
      "transcribe_duration": 5.249,
      "wpm": 156,
      "message": "บทที่ 4 ก็จะพูดถึงรูปแบบของอินเทอร์เน็ตมีนะคะว่า"
    },
    {
      "message_id": 1068,
      "agent_id": 2,
      "delay": 2.791,
      "speech_duration": 2.952,
      "transcribe_duration": 2.791,
      "wpm": 142,
      "message": "เราสามารถเชื่อมต่ออุปกรณ์"
    },
    {
      "message_id": 1069,
      "agent_id": 2,
      "delay": 6.044,
      "speech_duration": 6.152,
      "transcribe_duration": 6.044,
      "wpm": 173,
      "message": "อิเล็กทรอนิกส์หรือว่าอุปกรณ์คอมพิวเตอร์นะคะในตัวระบบเครือข่ายของเรา"
    },
    {
      "message_id": 1070,
      "agent_id": 2,
      "delay": 1.463,
      "speech_duration": 1.608,
      "transcribe_duration": 1.463,
      "wpm": 159,
      "message": "ได้รูปแบบไหนบ้าง"
    },
    {
      "message_id": 1071,
      "agent_id": 2,
      "delay": 0.475,
      "speech_duration": 0.448,
      "transcribe_duration": 0.475,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1072,
      "agent_id": 2,
      "delay": 2.449,
      "speech_duration": 2.432,
      "transcribe_duration": 2.449,
      "wpm": 142,
      "message": "เชื่อมต่อแล้วทำการส่ง"
    },
    {
      "message_id": 1073,
      "agent_id": 2,
      "delay": 1.813,
      "speech_duration": 1.792,
      "transcribe_duration": 1.813,
      "wpm": 176,
      "message": "สัญญาณข้อมูลอย่างไร"
    },
    {
      "message_id": 1074,
      "agent_id": 2,
      "delay": 0.216,
      "speech_duration": 0.192,
      "transcribe_duration": 0.216,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1075,
      "agent_id": 2,
      "delay": 0.851,
      "speech_duration": 0.832,
      "transcribe_duration": 0.851,
      "wpm": 234,
      "message": "อินเทอร์เน็ต"
    },
    {
      "message_id": 1076,
      "agent_id": 2,
      "delay": 3.058,
      "speech_duration": 3.208,
      "transcribe_duration": 3.058,
      "wpm": 164,
      "message": "นะคะสามารถส่งสัญญาณข้อมูลอยู่ที่"
    },
    {
      "message_id": 1077,
      "agent_id": 2,
      "delay": 1.107,
      "speech_duration": 1.088,
      "transcribe_duration": 1.107,
      "wpm": 234,
      "message": "ความเร็วเท่าไหร่"
    },
    {
      "message_id": 1078,
      "agent_id": 2,
      "delay": 5.189,
      "speech_duration": 5.12,
      "transcribe_duration": 5.189,
      "wpm": 149,
      "message": "ต่อด้วยอุปกรณ์อะไรบ้างใช้สายทองแดงไหมหรือว่าใช้"
    },
    {
      "message_id": 1079,
      "agent_id": 2,
      "delay": 1.05,
      "speech_duration": 1.024,
      "transcribe_duration": 1.05,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1080,
      "agent_id": 2,
      "delay": 4.984,
      "speech_duration": 4.864,
      "transcribe_duration": 4.984,
      "wpm": 173,
      "message": "การเชื่อมต่อนี้ก็จะได้ไปทบทวนนะสำหรับบทที่ 4 ของเรา"
    },
    {
      "message_id": 1081,
      "agent_id": 2,
      "delay": 0.219,
      "speech_duration": 0.328,
      "transcribe_duration": 0.219,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1082,
      "agent_id": 2,
      "delay": 5.276,
      "speech_duration": 5.384,
      "transcribe_duration": 5.276,
      "wpm": 134,
      "message": "คราวนี้มาพูดถึงบทที่ 5 ที่เราพึ่งเรียนไปก่อน"
    },
    {
      "message_id": 1083,
      "agent_id": 2,
      "delay": 6.516,
      "speech_duration": 6.4,
      "transcribe_duration": 6.516,
      "wpm": 131,
      "message": "หน้านี้คือสัปดาห์ก่อนของเรานะคะก็จะเป็นรูปแบบของตัว"
    },
    {
      "message_id": 1084,
      "agent_id": 2,
      "delay": 2.96,
      "speech_duration": 2.952,
      "transcribe_duration": 2.96,
      "wpm": 127,
      "message": "ส่งกับ kerry นั่นเองนะคะ"
    },
    {
      "message_id": 1085,
      "agent_id": 2,
      "delay": 0.245,
      "speech_duration": 0.328,
      "transcribe_duration": 0.245,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1086,
      "agent_id": 2,
      "delay": 0.215,
      "speech_duration": 0.192,
      "transcribe_duration": 0.215,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1087,
      "agent_id": 2,
      "delay": 0.269,
      "speech_duration": 0.392,
      "transcribe_duration": 0.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1088,
      "agent_id": 2,
      "delay": 3.688,
      "speech_duration": 3.848,
      "transcribe_duration": 3.688,
      "wpm": 133,
      "message": "อันนี้ก็จะใช้นะคะในการเชื่อมต่อ"
    },
    {
      "message_id": 1089,
      "agent_id": 2,
      "delay": 0.666,
      "speech_duration": 0.64,
      "transcribe_duration": 0.666,
      "wpm": 117,
      "message": "ระบบ"
    },
    {
      "message_id": 1090,
      "agent_id": 2,
      "delay": 1.235,
      "speech_duration": 1.216,
      "transcribe_duration": 1.235,
      "wpm": 148,
      "message": "คอมพิวเตอร์"
    },
    {
      "message_id": 1091,
      "agent_id": 2,
      "delay": 5.956,
      "speech_duration": 6.024,
      "transcribe_duration": 5.956,
      "wpm": 184,
      "message": "ในการสื่อสารเช่นเดียวกันนะครับแล้วในกรณีที่เราส่งข้อมูลไปนะคะในหน่วย"
    },
    {
      "message_id": 1092,
      "agent_id": 2,
      "delay": 1.497,
      "speech_duration": 1.672,
      "transcribe_duration": 1.497,
      "wpm": 153,
      "message": "สุสานของเราเนี่ย"
    },
    {
      "message_id": 1093,
      "agent_id": 2,
      "delay": 1.112,
      "speech_duration": 1.088,
      "transcribe_duration": 1.112,
      "wpm": 124,
      "message": "เรามีการ"
    },
    {
      "message_id": 1094,
      "agent_id": 2,
      "delay": 3.82,
      "speech_duration": 3.776,
      "transcribe_duration": 3.82,
      "wpm": 187,
      "message": "ส่งข้อมูลพร้อมกันเกิดการชนกันของข้อมูลเขามี"
    },
    {
      "message_id": 1095,
      "agent_id": 2,
      "delay": 1.1,
      "speech_duration": 1.288,
      "transcribe_duration": 1.1,
      "wpm": 93,
      "message": "วิธีการ"
    },
    {
      "message_id": 1096,
      "agent_id": 2,
      "delay": 5.347,
      "speech_duration": 5.248,
      "transcribe_duration": 5.347,
      "wpm": 192,
      "message": "แก้ปัญหาอย่างไรมีการส่งเวลาขึ้นมาไหมหรือถ้าส่งเวลาขึ้นมาแล้ว"
    },
    {
      "message_id": 1097,
      "agent_id": 2,
      "delay": 3.676,
      "speech_duration": 3.848,
      "transcribe_duration": 3.676,
      "wpm": 168,
      "message": "เกิดการชนกันของข้อมูลในการส่งข้อมูลในวง"
    },
    {
      "message_id": 1098,
      "agent_id": 2,
      "delay": 0.781,
      "speech_duration": 0.968,
      "transcribe_duration": 0.781,
      "wpm": 155,
      "message": "เครือข่าย"
    },
    {
      "message_id": 1099,
      "agent_id": 2,
      "delay": 0.355,
      "speech_duration": 0.32,
      "transcribe_duration": 0.355,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1100,
      "agent_id": 2,
      "delay": 1.08,
      "speech_duration": 1.224,
      "transcribe_duration": 1.08,
      "wpm": 135,
      "message": "เขามีวิชา"
    },
    {
      "message_id": 1101,
      "agent_id": 2,
      "delay": 0.345,
      "speech_duration": 0.192,
      "transcribe_duration": 0.345,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1102,
      "agent_id": 2,
      "delay": 2.341,
      "speech_duration": 2.504,
      "transcribe_duration": 2.341,
      "wpm": 138,
      "message": "แก้ปัญหาอย่างไรไม่ให้"
    },
    {
      "message_id": 1103,
      "agent_id": 2,
      "delay": 5.319,
      "speech_duration": 5.184,
      "transcribe_duration": 5.319,
      "wpm": 205,
      "message": "ต้องรอระยะเวลาไปเรื่อยๆนั่นเองรวมถึง Token bus กับ kerry มีการต่อ"
    },
    {
      "message_id": 1104,
      "agent_id": 2,
      "delay": 4.358,
      "speech_duration": 4.288,
      "transcribe_duration": 4.358,
      "wpm": 168,
      "message": "สายสื่อสารด้วยซ้ายแบบไหนนะคะมีการวงโคตรสร้าง"
    },
    {
      "message_id": 1105,
      "agent_id": 2,
      "delay": 2.195,
      "speech_duration": 2.176,
      "transcribe_duration": 2.195,
      "wpm": 145,
      "message": "แบบวงกลมหรือว่าเป็น"
    },
    {
      "message_id": 1106,
      "agent_id": 2,
      "delay": 0.212,
      "speech_duration": 0.392,
      "transcribe_duration": 0.212,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1107,
      "agent_id": 2,
      "delay": 0.85,
      "speech_duration": 1.032,
      "transcribe_duration": 0.85,
      "wpm": 116,
      "message": "เส้นตรง"
    },
    {
      "message_id": 1108,
      "agent_id": 2,
      "delay": 0.601,
      "speech_duration": 0.776,
      "transcribe_duration": 0.601,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1109,
      "agent_id": 2,
      "delay": 4.118,
      "speech_duration": 4.232,
      "transcribe_duration": 4.118,
      "wpm": 145,
      "message": "แล้วกรณีถ้าสายสื่อสารในองค์สื่อสารนั้น"
    },
    {
      "message_id": 1110,
      "agent_id": 2,
      "delay": 2.896,
      "speech_duration": 3.08,
      "transcribe_duration": 2.896,
      "wpm": 127,
      "message": "เกิดขาดขึ้นมาสามารถที่จะ"
    },
    {
      "message_id": 1111,
      "agent_id": 2,
      "delay": 5.192,
      "speech_duration": 5.256,
      "transcribe_duration": 5.192,
      "wpm": 154,
      "message": "มีวิธีการแก้ปัญหาอย่างไรนะคะมีวงจร Backup ไหมหรือ"
    },
    {
      "message_id": 1112,
      "agent_id": 2,
      "delay": 0.403,
      "speech_duration": 0.384,
      "transcribe_duration": 0.403,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1113,
      "agent_id": 2,
      "delay": 3.328,
      "speech_duration": 3.464,
      "transcribe_duration": 3.328,
      "wpm": 186,
      "message": "ตัวสายสื่อสารแบบไหนที่ยังสามารถให้บริการ"
    },
    {
      "message_id": 1114,
      "agent_id": 2,
      "delay": 0.92,
      "speech_duration": 0.896,
      "transcribe_duration": 0.92,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1115,
      "agent_id": 2,
      "delay": 0.589,
      "speech_duration": 0.576,
      "transcribe_duration": 0.589,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1116,
      "agent_id": 2,
      "delay": 3.651,
      "speech_duration": 3.784,
      "transcribe_duration": 3.651,
      "wpm": 206,
      "message": "เครื่องคอมพิวเตอร์ในสถานศึกษานอกนั้นได้หรือเปล่า"
    },
    {
      "message_id": 1117,
      "agent_id": 2,
      "delay": 3.48,
      "speech_duration": 3.592,
      "transcribe_duration": 3.48,
      "wpm": 180,
      "message": "อันนี้ก็จะคุ้นๆนะเพราะเราเรียนมาแล้วนะคะ"
    },
    {
      "message_id": 1118,
      "agent_id": 2,
      "delay": 0.207,
      "speech_duration": 0.128,
      "transcribe_duration": 0.207,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1119,
      "agent_id": 2,
      "delay": 3.049,
      "speech_duration": 3.008,
      "transcribe_duration": 3.049,
      "wpm": 199,
      "message": "สามารถที่จะไปทบทวนกันได้นั่นเองแล้วก็"
    },
    {
      "message_id": 1120,
      "agent_id": 2,
      "delay": 0.213,
      "speech_duration": 0.192,
      "transcribe_duration": 0.213,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1121,
      "agent_id": 2,
      "delay": 2.289,
      "speech_duration": 2.24,
      "transcribe_duration": 2.289,
      "wpm": 161,
      "message": "อันนี้จะเป็นรูปแบบของ"
    },
    {
      "message_id": 1122,
      "agent_id": 2,
      "delay": 0.4,
      "speech_duration": 0.584,
      "transcribe_duration": 0.4,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1123,
      "agent_id": 2,
      "delay": 2.334,
      "speech_duration": 2.504,
      "transcribe_duration": 2.334,
      "wpm": 132,
      "message": "การสื่อสารนางเองนะคะ"
    },
    {
      "message_id": 1124,
      "agent_id": 2,
      "delay": 3.81,
      "speech_duration": 3.776,
      "transcribe_duration": 3.81,
      "wpm": 135,
      "message": "เราเรียนมา 5 บทเรียบร้อยแล้วก็"
    },
    {
      "message_id": 1125,
      "agent_id": 2,
      "delay": 3.624,
      "speech_duration": 3.584,
      "transcribe_duration": 3.624,
      "wpm": 218,
      "message": "บทที่ 6 ที่เราเรียนไปเมื่อกี้ก็จะเป็นตัวมาตรฐาน"
    },
    {
      "message_id": 1126,
      "agent_id": 2,
      "delay": 1.764,
      "speech_duration": 1.728,
      "transcribe_duration": 1.764,
      "wpm": 95,
      "message": "อันนี้ก็จะ"
    },
    {
      "message_id": 1127,
      "agent_id": 2,
      "delay": 0.612,
      "speech_duration": 0.776,
      "transcribe_duration": 0.612,
      "wpm": 77,
      "message": "แยก"
    },
    {
      "message_id": 1128,
      "agent_id": 2,
      "delay": 0.928,
      "speech_duration": 0.896,
      "transcribe_duration": 0.928,
      "wpm": 151,
      "message": "หน้าต่าง"
    },
    {
      "message_id": 1129,
      "agent_id": 2,
      "delay": 6.357,
      "speech_duration": 6.208,
      "transcribe_duration": 6.357,
      "wpm": 203,
      "message": "ต่างกันนะคะก็จะเป็นมาตรฐานตัวไอ้ที่ว่าจะเป็นตัวมาตรฐานอีกตัวนึงซึ่งจะเป็นกรอบ"
    },
    {
      "message_id": 1130,
      "agent_id": 2,
      "delay": 4.195,
      "speech_duration": 4.36,
      "transcribe_duration": 4.195,
      "wpm": 120,
      "message": "วิธีแนวทางปฏิบัติว่าเราสามารถนำ"
    },
    {
      "message_id": 1131,
      "agent_id": 2,
      "delay": 1.046,
      "speech_duration": 1.024,
      "transcribe_duration": 1.046,
      "wpm": 146,
      "message": "กระบวนการ"
    },
    {
      "message_id": 1132,
      "agent_id": 2,
      "delay": 1.697,
      "speech_duration": 1.664,
      "transcribe_duration": 1.697,
      "wpm": 108,
      "message": "พี่เขาผ่าน"
    },
    {
      "message_id": 1133,
      "agent_id": 2,
      "delay": 1.759,
      "speech_duration": 1.728,
      "transcribe_duration": 1.759,
      "wpm": 130,
      "message": "วิธีการใช้งาน"
    },
    {
      "message_id": 1134,
      "agent_id": 2,
      "delay": 1.059,
      "speech_duration": 1.024,
      "transcribe_duration": 1.059,
      "wpm": 117,
      "message": "ที่เป็น"
    },
    {
      "message_id": 1135,
      "agent_id": 2,
      "delay": 3.494,
      "speech_duration": 3.656,
      "transcribe_duration": 3.494,
      "wpm": 230,
      "message": "วิธีปฏิบัติที่ดีมาแล้วทำแล้วเกิดประโยชน์เกิดผลลัพธ์"
    },
    {
      "message_id": 1136,
      "agent_id": 2,
      "delay": 5.234,
      "speech_duration": 5.184,
      "transcribe_duration": 5.234,
      "wpm": 168,
      "message": "ได้ผลกำไรกับหน่วยงานกับองค์กรของเขาค่อนข้างสูงดังนั้น"
    },
    {
      "message_id": 1137,
      "agent_id": 2,
      "delay": 1.242,
      "speech_duration": 1.416,
      "transcribe_duration": 1.242,
      "wpm": 42,
      "message": "ตัว"
    },
    {
      "message_id": 1138,
      "agent_id": 2,
      "delay": 4.207,
      "speech_duration": 4.36,
      "transcribe_duration": 4.207,
      "wpm": 182,
      "message": "มาตรฐานหรือว่าขั้นตอนวิธีการปฏิบัติที่ดีที่สุดที่"
    },
    {
      "message_id": 1139,
      "agent_id": 2,
      "delay": 0.479,
      "speech_duration": 0.448,
      "transcribe_duration": 0.479,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1140,
      "agent_id": 2,
      "delay": 1.947,
      "speech_duration": 2.12,
      "transcribe_duration": 1.947,
      "wpm": 177,
      "message": "การใช้งานมาหรือว่ามีการ"
    },
    {
      "message_id": 1141,
      "agent_id": 2,
      "delay": 0.859,
      "speech_duration": 1.032,
      "transcribe_duration": 0.859,
      "wpm": 102,
      "message": "รับรอง"
    },
    {
      "message_id": 1142,
      "agent_id": 2,
      "delay": 5.686,
      "speech_duration": 5.768,
      "transcribe_duration": 5.686,
      "wpm": 211,
      "message": "จากหน่วยงานเหล่านี้เราก็สามารถที่จะให้หน่วยงานหรือองค์ของเราเนี่ยนำไปใช้งาน"
    },
    {
      "message_id": 1143,
      "agent_id": 2,
      "delay": 1.057,
      "speech_duration": 1.024,
      "transcribe_duration": 1.057,
      "wpm": 132,
      "message": "ประโยชน์"
    },
    {
      "message_id": 1144,
      "agent_id": 2,
      "delay": 2.214,
      "speech_duration": 2.376,
      "transcribe_duration": 2.214,
      "wpm": 63,
      "message": "ก็จะทำให้"
    },
    {
      "message_id": 1145,
      "agent_id": 2,
      "delay": 2.978,
      "speech_duration": 2.944,
      "transcribe_duration": 2.978,
      "wpm": 178,
      "message": "องค์กรของเราเมื่อนำไปใช้ก็จะช่วย"
    },
    {
      "message_id": 1146,
      "agent_id": 2,
      "delay": 0.403,
      "speech_duration": 0.584,
      "transcribe_duration": 0.403,
      "wpm": 77,
      "message": "รถ"
    },
    {
      "message_id": 1147,
      "agent_id": 2,
      "delay": 0.864,
      "speech_duration": 1.032,
      "transcribe_duration": 0.864,
      "wpm": 102,
      "message": "ต้นทุน"
    },
    {
      "message_id": 1148,
      "agent_id": 2,
      "delay": 3.852,
      "speech_duration": 3.776,
      "transcribe_duration": 3.852,
      "wpm": 167,
      "message": "ในการดูแลบริหารจัดการว่าจะเป็นทรัพยากร"
    },
    {
      "message_id": 1149,
      "agent_id": 2,
      "delay": 4.216,
      "speech_duration": 4.16,
      "transcribe_duration": 4.216,
      "wpm": 159,
      "message": "ด้านไม่ว่าจะเป็นทรัพยากรบุคคลนะคะทรัพยากร"
    },
    {
      "message_id": 1150,
      "agent_id": 2,
      "delay": 0.407,
      "speech_duration": 0.584,
      "transcribe_duration": 0.407,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1151,
      "agent_id": 2,
      "delay": 1.499,
      "speech_duration": 1.672,
      "transcribe_duration": 1.499,
      "wpm": 117,
      "message": "อุปกรณ์ต่างๆ"
    },
    {
      "message_id": 1152,
      "agent_id": 2,
      "delay": 3.041,
      "speech_duration": 3.208,
      "transcribe_duration": 3.041,
      "wpm": 164,
      "message": "ที่อยู่ในองค์กรของเราช่วยประหยัด"
    },
    {
      "message_id": 1153,
      "agent_id": 2,
      "delay": 0.448,
      "speech_duration": 0.584,
      "transcribe_duration": 0.448,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1154,
      "agent_id": 2,
      "delay": 1.443,
      "speech_duration": 1.408,
      "transcribe_duration": 1.443,
      "wpm": 117,
      "message": "ต้นทุนนะคะ"
    },
    {
      "message_id": 1155,
      "agent_id": 2,
      "delay": 0.397,
      "speech_duration": 0.384,
      "transcribe_duration": 0.397,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1156,
      "agent_id": 2,
      "delay": 3.983,
      "speech_duration": 4.168,
      "transcribe_duration": 3.983,
      "wpm": 130,
      "message": "ช่วยให้ลูกค้าเกิดความพึงพอใจเมื่อ"
    },
    {
      "message_id": 1157,
      "agent_id": 2,
      "delay": 2.393,
      "speech_duration": 2.368,
      "transcribe_duration": 2.393,
      "wpm": 158,
      "message": "ได้รับการให้บริการที่ดี"
    },
    {
      "message_id": 1158,
      "agent_id": 2,
      "delay": 3.115,
      "speech_duration": 3.072,
      "transcribe_duration": 3.115,
      "wpm": 112,
      "message": "กูให้บริการทำให้เกิด"
    },
    {
      "message_id": 1159,
      "agent_id": 2,
      "delay": 6.289,
      "speech_duration": 6.208,
      "transcribe_duration": 6.289,
      "wpm": 191,
      "message": "ผลตอบรับที่ดีกับหน่วยงานทำให้หน้าตาหรือว่าชื่อเสียงของหน่วยงานของเรานะคะ"
    },
    {
      "message_id": 1160,
      "agent_id": 2,
      "delay": 1.556,
      "speech_duration": 1.736,
      "transcribe_duration": 1.556,
      "wpm": 147,
      "message": "ไปในทิศทางที่ดี"
    },
    {
      "message_id": 1161,
      "agent_id": 2,
      "delay": 1.631,
      "speech_duration": 1.6,
      "transcribe_duration": 1.631,
      "wpm": 178,
      "message": "ท้ายที่สุดก็จะเกิด"
    },
    {
      "message_id": 1162,
      "agent_id": 2,
      "delay": 5.037,
      "speech_duration": 4.992,
      "transcribe_duration": 5.037,
      "wpm": 162,
      "message": "ผลตอบรับกลับมาก็คือทำให้มีลูกค้าหรือว่าความต้องการ"
    },
    {
      "message_id": 1163,
      "agent_id": 2,
      "delay": 0.337,
      "speech_duration": 0.32,
      "transcribe_duration": 0.337,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1164,
      "agent_id": 2,
      "delay": 3.373,
      "speech_duration": 3.528,
      "transcribe_duration": 3.373,
      "wpm": 217,
      "message": "ของลูกค้าที่จะมาใช้บริการของหน่วยงานของเราเนี่ย"
    },
    {
      "message_id": 1165,
      "agent_id": 2,
      "delay": 8.36,
      "speech_duration": 8.392,
      "transcribe_duration": 8.36,
      "wpm": 157,
      "message": "บี๋ขึ้นมากๆขึ้นนะคะว่าในงานนี้มีการบริหารจัดการดูแลนะคะเกี่ยวกับระบบสารสนเทศที่ดี"
    },
    {
      "message_id": 1166,
      "agent_id": 2,
      "delay": 0.72,
      "speech_duration": 0.704,
      "transcribe_duration": 0.72,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1167,
      "agent_id": 2,
      "delay": 4.16,
      "speech_duration": 4.096,
      "transcribe_duration": 4.16,
      "wpm": 234,
      "message": "ให้กับลูกค้าในระยะเวลาที่กำหนดรวดเร็วมีประสิทธิภาพและก็เกิด"
    },
    {
      "message_id": 1168,
      "agent_id": 2,
      "delay": 0.484,
      "speech_duration": 0.448,
      "transcribe_duration": 0.484,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1169,
      "agent_id": 2,
      "delay": 1.506,
      "speech_duration": 1.672,
      "transcribe_duration": 1.506,
      "wpm": 144,
      "message": "อันนี้ก็จะเป็น"
    },
    {
      "message_id": 1170,
      "agent_id": 2,
      "delay": 1.502,
      "speech_duration": 1.472,
      "transcribe_duration": 1.502,
      "wpm": 143,
      "message": "สิ่งที่ตามมา"
    },
    {
      "message_id": 1171,
      "agent_id": 2,
      "delay": 3.281,
      "speech_duration": 3.464,
      "transcribe_duration": 3.281,
      "wpm": 121,
      "message": "เกี่ยวกับการใช้ตัวมาตรฐาน"
    },
    {
      "message_id": 1172,
      "agent_id": 2,
      "delay": 1.808,
      "speech_duration": 1.928,
      "transcribe_duration": 1.808,
      "wpm": 140,
      "message": "IQ ของเรานั่นเอง"
    },
    {
      "message_id": 1173,
      "agent_id": 2,
      "delay": 4.612,
      "speech_duration": 4.48,
      "transcribe_duration": 4.612,
      "wpm": 164,
      "message": "อันนี้ก็จะเป็นสรุปคร่าวๆนะคะของทั้งหมด 6 ขวด"
    },
    {
      "message_id": 1174,
      "agent_id": 2,
      "delay": 0.221,
      "speech_duration": 0.128,
      "transcribe_duration": 0.221,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1175,
      "agent_id": 2,
      "delay": 1.808,
      "speech_duration": 1.792,
      "transcribe_duration": 1.808,
      "wpm": 176,
      "message": "ซึ่งเดี๋ยวอาจารย์จะ"
    },
    {
      "message_id": 1176,
      "agent_id": 2,
      "delay": 0.846,
      "speech_duration": 1.032,
      "transcribe_duration": 0.846,
      "wpm": 44,
      "message": "ไป"
    },
    {
      "message_id": 1177,
      "agent_id": 2,
      "delay": 0.785,
      "speech_duration": 0.768,
      "transcribe_duration": 0.785,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1178,
      "agent_id": 2,
      "delay": 6.443,
      "speech_duration": 6.536,
      "transcribe_duration": 6.443,
      "wpm": 142,
      "message": "แจ้งถึงเนื้อหาหัวข้อที่เราจะสอบหากว่าเราจะสอบถึงบทไหนนะคะ"
    },
    {
      "message_id": 1179,
      "agent_id": 2,
      "delay": 0.924,
      "speech_duration": 1.096,
      "transcribe_duration": 0.924,
      "wpm": 68,
      "message": "เป็น"
    },
    {
      "message_id": 1180,
      "agent_id": 2,
      "delay": 5.913,
      "speech_duration": 5.896,
      "transcribe_duration": 5.913,
      "wpm": 160,
      "message": "ข้อการหัวข้อเขียนว่ารายละเอียดอะไรบ้างเองนะคิดว่าน่าจะเป็น"
    },
    {
      "message_id": 1181,
      "agent_id": 2,
      "delay": 0.606,
      "speech_duration": 0.576,
      "transcribe_duration": 0.606,
      "wpm": 104,
      "message": "ของ"
    },
    {
      "message_id": 1182,
      "agent_id": 2,
      "delay": 0.227,
      "speech_duration": 0.328,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1183,
      "agent_id": 2,
      "delay": 0.251,
      "speech_duration": 0.192,
      "transcribe_duration": 0.251,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1184,
      "agent_id": 2,
      "delay": 3.897,
      "speech_duration": 4.04,
      "transcribe_duration": 3.897,
      "wpm": 200,
      "message": "สัปดาห์หน้าเพราะว่าตอนแรกว่าจะสอบสัปดาห์นี้ก็กลัวจะ"
    },
    {
      "message_id": 1185,
      "agent_id": 2,
      "delay": 6.071,
      "speech_duration": 6.152,
      "transcribe_duration": 6.071,
      "wpm": 178,
      "message": "ค่อนข้างเยอะไปเพราะว่าเดี๋ยวจะมีทั้งสอบช่วงเช้าแล้วก็ตอนบ่ายก็กลัวจะ"
    },
    {
      "message_id": 1186,
      "agent_id": 2,
      "delay": 0.736,
      "speech_duration": 0.904,
      "transcribe_duration": 0.736,
      "wpm": 83,
      "message": "ส่วน"
    },
    {
      "message_id": 1187,
      "agent_id": 2,
      "delay": 1.214,
      "speech_duration": 0.832,
      "transcribe_duration": 1.214,
      "wpm": 252,
      "message": "หรือว่าตาแป๊ะ"
    },
    {
      "message_id": 1188,
      "agent_id": 2,
      "delay": 0.34,
      "speech_duration": 0.32,
      "transcribe_duration": 0.34,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1189,
      "agent_id": 2,
      "delay": 4.719,
      "speech_duration": 4.608,
      "transcribe_duration": 4.719,
      "wpm": 192,
      "message": "2 รายวิชาพร้อมกันอาจจะไม่มีเวลานั้นเป็นช่วงเวลาที่หยุด"
    },
    {
      "message_id": 1190,
      "agent_id": 2,
      "delay": 4.141,
      "speech_duration": 3.968,
      "transcribe_duration": 4.141,
      "wpm": 242,
      "message": "วันต่อเนื่องนะค่ะก็เลยคิดว่าน่าจะเป็นสัปดาห์หน้าเดี๋ยวฉันจะ"
    },
    {
      "message_id": 1191,
      "agent_id": 2,
      "delay": 4.607,
      "speech_duration": 4.744,
      "transcribe_duration": 4.607,
      "wpm": 149,
      "message": "มาแจ้งรายละเอียดอีกรอบนึงนะคะก็อาจจะเป็นมี"
    },
    {
      "message_id": 1192,
      "agent_id": 2,
      "delay": 0.241,
      "speech_duration": 0.128,
      "transcribe_duration": 0.241,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1193,
      "agent_id": 2,
      "delay": 0.211,
      "speech_duration": 0.192,
      "transcribe_duration": 0.211,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1194,
      "agent_id": 2,
      "delay": 0.525,
      "speech_duration": 0.712,
      "transcribe_duration": 0.525,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1195,
      "agent_id": 2,
      "delay": 0.336,
      "speech_duration": 0.52,
      "transcribe_duration": 0.336,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1196,
      "agent_id": 2,
      "delay": 1.751,
      "speech_duration": 1.728,
      "transcribe_duration": 1.751,
      "wpm": 87,
      "message": "รูปแบบของ"
    },
    {
      "message_id": 1197,
      "agent_id": 2,
      "delay": 3.632,
      "speech_duration": 3.584,
      "transcribe_duration": 3.632,
      "wpm": 134,
      "message": "น้องเพื่อจะได้มีความสะดวกนะคะ"
    },
    {
      "message_id": 1198,
      "agent_id": 2,
      "delay": 0.595,
      "speech_duration": 0.576,
      "transcribe_duration": 0.595,
      "wpm": 104,
      "message": "ของ"
    },
    {
      "message_id": 1199,
      "agent_id": 2,
      "delay": 1.627,
      "speech_duration": 1.8,
      "transcribe_duration": 1.627,
      "wpm": 150,
      "message": "นักเรียนด้วยนะคะ"
    },
    {
      "message_id": 1200,
      "agent_id": 2,
      "delay": 0.479,
      "speech_duration": 0.648,
      "transcribe_duration": 0.479,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1201,
      "agent_id": 2,
      "delay": 5.721,
      "speech_duration": 5.632,
      "transcribe_duration": 5.721,
      "wpm": 178,
      "message": "อย่าลืมไปทบทวนแล้วก็ใครที่ยังส่งงานไม่ครบนะนะคะตัวไหนบ้างนะคะ"
    },
    {
      "message_id": 1202,
      "agent_id": 2,
      "delay": 0.658,
      "speech_duration": 0.84,
      "transcribe_duration": 0.658,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1203,
      "agent_id": 2,
      "delay": 0.197,
      "speech_duration": 0.128,
      "transcribe_duration": 0.197,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1204,
      "agent_id": 2,
      "delay": 1.361,
      "speech_duration": 1.344,
      "transcribe_duration": 1.361,
      "wpm": 167,
      "message": "สามารถที่จะส่ง"
    },
    {
      "message_id": 1205,
      "agent_id": 2,
      "delay": 2.515,
      "speech_duration": 2.496,
      "transcribe_duration": 2.515,
      "wpm": 144,
      "message": "การบ้านย้อนหลังได้นะคะ"
    },
    {
      "message_id": 1206,
      "agent_id": 2,
      "delay": 0.247,
      "speech_duration": 0.328,
      "transcribe_duration": 0.247,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1207,
      "agent_id": 2,
      "delay": 1.177,
      "speech_duration": 1.352,
      "transcribe_duration": 1.177,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1208,
      "agent_id": 2,
      "delay": 0.796,
      "speech_duration": 0.968,
      "transcribe_duration": 0.796,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1209,
      "agent_id": 2,
      "delay": 0.527,
      "speech_duration": 0.512,
      "transcribe_duration": 0.527,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1210,
      "agent_id": 2,
      "delay": 3.871,
      "speech_duration": 3.848,
      "transcribe_duration": 3.871,
      "wpm": 179,
      "message": "ไม่หมดของเรานะคะก็เดี๋ยวอาจารย์กำหนดไว้นะคะ"
    },
    {
      "message_id": 1211,
      "agent_id": 2,
      "delay": 0.2,
      "speech_duration": 0.128,
      "transcribe_duration": 0.2,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1212,
      "agent_id": 2,
      "delay": 4.008,
      "speech_duration": 3.968,
      "transcribe_duration": 4.008,
      "wpm": 129,
      "message": "ก็อยากให้ส่งนะคะภายในวันนี้นะคะ"
    },
    {
      "message_id": 1213,
      "agent_id": 2,
      "delay": 1.224,
      "speech_duration": 1.224,
      "transcribe_duration": 1.224,
      "wpm": 135,
      "message": "เบื่อจะตาย"
    },
    {
      "message_id": 1214,
      "agent_id": 2,
      "delay": 0.736,
      "speech_duration": 0.704,
      "transcribe_duration": 0.736,
      "wpm": 170,
      "message": "ไม่เกิด"
    },
    {
      "message_id": 1215,
      "agent_id": 2,
      "delay": 0.208,
      "speech_duration": 0.128,
      "transcribe_duration": 0.208,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1216,
      "agent_id": 2,
      "delay": 0.395,
      "speech_duration": 0.384,
      "transcribe_duration": 0.395,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1217,
      "agent_id": 2,
      "delay": 4.4,
      "speech_duration": 4.36,
      "transcribe_duration": 4.4,
      "wpm": 200,
      "message": "การหลงลืมเนาะการทำการบ้านต่างๆแล้วก็จะได้เป็นการทบทวน"
    },
    {
      "message_id": 1218,
      "agent_id": 2,
      "delay": 4.943,
      "speech_duration": 4.736,
      "transcribe_duration": 4.943,
      "wpm": 238,
      "message": "แต่ละสัปดาห์ไปด้วยนะคะว่าเราเรียนอะไรบ้างมีเนื้อหาอะไรอันไหนที่ได้ไม่"
    },
    {
      "message_id": 1219,
      "agent_id": 2,
      "delay": 1.435,
      "speech_duration": 1.408,
      "transcribe_duration": 1.435,
      "wpm": 138,
      "message": "เข้าใจตรงไหน"
    },
    {
      "message_id": 1220,
      "agent_id": 2,
      "delay": 0.343,
      "speech_duration": 0.192,
      "transcribe_duration": 0.343,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1221,
      "agent_id": 2,
      "delay": 1.937,
      "speech_duration": 1.92,
      "transcribe_duration": 1.937,
      "wpm": 94,
      "message": "จะได้มาถาม"
    },
    {
      "message_id": 1222,
      "agent_id": 2,
      "delay": 2.219,
      "speech_duration": 2.312,
      "transcribe_duration": 2.219,
      "wpm": 143,
      "message": "อาหารมันจะได้ไม่สะสม"
    },
    {
      "message_id": 1223,
      "agent_id": 2,
      "delay": 5.479,
      "speech_duration": 5.312,
      "transcribe_duration": 5.479,
      "wpm": 232,
      "message": "เป็นไงน้องมันก็จะมีเนื้อหาเพิ่มไปเรื่อยๆก็คือตัวมาตรฐานของเราก็จะครบตามตัวบท"
    },
    {
      "message_id": 1224,
      "agent_id": 2,
      "delay": 1.19,
      "speech_duration": 1.288,
      "transcribe_duration": 1.19,
      "wpm": 128,
      "message": "ที่ 1 ที่"
    },
    {
      "message_id": 1225,
      "agent_id": 2,
      "delay": 4.103,
      "speech_duration": 4.168,
      "transcribe_duration": 4.103,
      "wpm": 248,
      "message": "เปิดไว้แล้วว่าเราจะเป็นเกี่ยวกับตัวมาตรฐานอะไรบ้างทั้งหมดเป็นอีก"
    },
    {
      "message_id": 1226,
      "agent_id": 2,
      "delay": 0.462,
      "speech_duration": 0.448,
      "transcribe_duration": 0.462,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1227,
      "agent_id": 2,
      "delay": 0.273,
      "speech_duration": 0.456,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1228,
      "agent_id": 2,
      "delay": 2.917,
      "speech_duration": 2.88,
      "transcribe_duration": 2.917,
      "wpm": 203,
      "message": "ใครมีข้อคำถามตรงไหนเพิ่มเติมอีกไหมคะ"
    },
    {
      "message_id": 1229,
      "agent_id": 2,
      "delay": 0.219,
      "speech_duration": 0.128,
      "transcribe_duration": 0.219,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1230,
      "agent_id": 2,
      "delay": 0.237,
      "speech_duration": 0.328,
      "transcribe_duration": 0.237,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1231,
      "agent_id": 2,
      "delay": 0.222,
      "speech_duration": 0.192,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1232,
      "agent_id": 2,
      "delay": 0.682,
      "speech_duration": 0.64,
      "transcribe_duration": 0.682,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1233,
      "agent_id": 2,
      "delay": 0.252,
      "speech_duration": 0.192,
      "transcribe_duration": 0.252,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1234,
      "agent_id": 2,
      "delay": 0.415,
      "speech_duration": 0.128,
      "transcribe_duration": 0.415,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1235,
      "agent_id": 2,
      "delay": 0.405,
      "speech_duration": 0.384,
      "transcribe_duration": 0.405,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1236,
      "agent_id": 2,
      "delay": 0.239,
      "speech_duration": 0.328,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1237,
      "agent_id": 2,
      "delay": 0.803,
      "speech_duration": 0.768,
      "transcribe_duration": 0.803,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1238,
      "agent_id": 2,
      "delay": 1.25,
      "speech_duration": 1.416,
      "transcribe_duration": 1.25,
      "wpm": 117,
      "message": "มีไหมมีไหม"
    },
    {
      "message_id": 1239,
      "agent_id": 2,
      "delay": 0.225,
      "speech_duration": 0.128,
      "transcribe_duration": 0.225,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1240,
      "agent_id": 2,
      "delay": 0.239,
      "speech_duration": 0.392,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1241,
      "agent_id": 2,
      "delay": 0.277,
      "speech_duration": 0.392,
      "transcribe_duration": 0.277,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1242,
      "agent_id": 2,
      "delay": 0.455,
      "speech_duration": 0.448,
      "transcribe_duration": 0.455,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1243,
      "agent_id": 2,
      "delay": 0.186,
      "speech_duration": 0.328,
      "transcribe_duration": 0.186,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1244,
      "agent_id": 2,
      "delay": 0.363,
      "speech_duration": 0.256,
      "transcribe_duration": 0.363,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1245,
      "agent_id": 2,
      "delay": 0.263,
      "speech_duration": 0.456,
      "transcribe_duration": 0.263,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1246,
      "agent_id": 2,
      "delay": 0.712,
      "speech_duration": 0.704,
      "transcribe_duration": 0.712,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1247,
      "agent_id": 2,
      "delay": 0.65,
      "speech_duration": 0.84,
      "transcribe_duration": 0.65,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1248,
      "agent_id": 2,
      "delay": 0.197,
      "speech_duration": 0.128,
      "transcribe_duration": 0.197,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1249,
      "agent_id": 2,
      "delay": 0.183,
      "speech_duration": 0.128,
      "transcribe_duration": 0.183,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1250,
      "agent_id": 2,
      "delay": 0.218,
      "speech_duration": 0.192,
      "transcribe_duration": 0.218,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1251,
      "agent_id": 2,
      "delay": 0.921,
      "speech_duration": 1.096,
      "transcribe_duration": 0.921,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1252,
      "agent_id": 2,
      "delay": 0.208,
      "speech_duration": 0.192,
      "transcribe_duration": 0.208,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1253,
      "agent_id": 2,
      "delay": 0.412,
      "speech_duration": 0.584,
      "transcribe_duration": 0.412,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1254,
      "agent_id": 2,
      "delay": 0.261,
      "speech_duration": 0.256,
      "transcribe_duration": 0.261,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1255,
      "agent_id": 2,
      "delay": 0.843,
      "speech_duration": 0.832,
      "transcribe_duration": 0.843,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1256,
      "agent_id": 2,
      "delay": 1.232,
      "speech_duration": 1.216,
      "transcribe_duration": 1.232,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1257,
      "agent_id": 2,
      "delay": 2.06,
      "speech_duration": 2.048,
      "transcribe_duration": 2.06,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1258,
      "agent_id": 2,
      "delay": 1.494,
      "speech_duration": 1.672,
      "transcribe_duration": 1.494,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1259,
      "agent_id": 2,
      "delay": 0.204,
      "speech_duration": 0.192,
      "transcribe_duration": 0.204,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1260,
      "agent_id": 2,
      "delay": 4.23,
      "speech_duration": 4.296,
      "transcribe_duration": 4.23,
      "wpm": 84,
      "message": "ขอดูข้อ 5 ก่อนนะคะขอ 5"
    },
    {
      "message_id": 1261,
      "agent_id": 2,
      "delay": 0.252,
      "speech_duration": 0.392,
      "transcribe_duration": 0.252,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1262,
      "agent_id": 2,
      "delay": 0.238,
      "speech_duration": 0.128,
      "transcribe_duration": 0.238,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1263,
      "agent_id": 2,
      "delay": 0.59,
      "speech_duration": 0.776,
      "transcribe_duration": 0.59,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1264,
      "agent_id": 2,
      "delay": 0.204,
      "speech_duration": 0.328,
      "transcribe_duration": 0.204,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1265,
      "agent_id": 2,
      "delay": 0.247,
      "speech_duration": 0.328,
      "transcribe_duration": 0.247,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1266,
      "agent_id": 2,
      "delay": 1.136,
      "speech_duration": 1.088,
      "transcribe_duration": 1.136,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1267,
      "agent_id": 2,
      "delay": 4.892,
      "speech_duration": 4.736,
      "transcribe_duration": 4.892,
      "wpm": 155,
      "message": "ข้อ 5 นะคะของเราคือโครงสร้างของตัวมาตรฐานไอที"
    },
    {
      "message_id": 1268,
      "agent_id": 2,
      "delay": 0.201,
      "speech_duration": 0.128,
      "transcribe_duration": 0.201,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1269,
      "agent_id": 2,
      "delay": 0.237,
      "speech_duration": 0.328,
      "transcribe_duration": 0.237,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1270,
      "agent_id": 2,
      "delay": 0.459,
      "speech_duration": 0.448,
      "transcribe_duration": 0.459,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1271,
      "agent_id": 2,
      "delay": 4.038,
      "speech_duration": 4.168,
      "transcribe_duration": 4.038,
      "wpm": 155,
      "message": "นำองค์ประกอบใดมาใช้ในขั้นตอนแรกเพราะอะไร"
    },
    {
      "message_id": 1272,
      "agent_id": 2,
      "delay": 4.823,
      "speech_duration": 4.872,
      "transcribe_duration": 4.823,
      "wpm": 191,
      "message": "ตอนนี้เราก็จะมีโครงสร้างที่เราอาจารย์พูดไปถึงเรียบร้อยเนาะ"
    },
    {
      "message_id": 1273,
      "agent_id": 2,
      "delay": 0.278,
      "speech_duration": 0.456,
      "transcribe_duration": 0.278,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1274,
      "agent_id": 2,
      "delay": 0.241,
      "speech_duration": 0.192,
      "transcribe_duration": 0.241,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1275,
      "agent_id": 2,
      "delay": 0.366,
      "speech_duration": 0.128,
      "transcribe_duration": 0.366,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1276,
      "agent_id": 2,
      "delay": 0.842,
      "speech_duration": 0.832,
      "transcribe_duration": 0.842,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1277,
      "agent_id": 2,
      "delay": 1.502,
      "speech_duration": 1.672,
      "transcribe_duration": 1.502,
      "wpm": 81,
      "message": "ใช่เราก็"
    },
    {
      "message_id": 1278,
      "agent_id": 2,
      "delay": 2.211,
      "speech_duration": 2.176,
      "transcribe_duration": 2.211,
      "wpm": 103,
      "message": "มันถามว่าเราจะ"
    },
    {
      "message_id": 1279,
      "agent_id": 2,
      "delay": 3.314,
      "speech_duration": 3.464,
      "transcribe_duration": 3.314,
      "wpm": 191,
      "message": "นำองค์ประกอบใดมาใช้ในขั้นตอนแรกเพราะอะไร"
    },
    {
      "message_id": 1280,
      "agent_id": 2,
      "delay": 1.233,
      "speech_duration": 1.216,
      "transcribe_duration": 1.233,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1281,
      "agent_id": 2,
      "delay": 0.986,
      "speech_duration": 1.16,
      "transcribe_duration": 0.986,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1282,
      "agent_id": 2,
      "delay": 0.234,
      "speech_duration": 0.128,
      "transcribe_duration": 0.234,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1283,
      "agent_id": 2,
      "delay": 0.368,
      "speech_duration": 0.392,
      "transcribe_duration": 0.368,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1284,
      "agent_id": 2,
      "delay": 0.228,
      "speech_duration": 0.392,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1285,
      "agent_id": 2,
      "delay": 0.403,
      "speech_duration": 0.384,
      "transcribe_duration": 0.403,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1286,
      "agent_id": 2,
      "delay": 2.395,
      "speech_duration": 2.568,
      "transcribe_duration": 2.395,
      "wpm": 117,
      "message": "อันนี้ก็จะเริ่มจาก"
    },
    {
      "message_id": 1287,
      "agent_id": 2,
      "delay": 1.105,
      "speech_duration": 1.088,
      "transcribe_duration": 1.105,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1288,
      "agent_id": 2,
      "delay": 4.636,
      "speech_duration": 4.616,
      "transcribe_duration": 4.636,
      "wpm": 166,
      "message": "serviceability ก็จะเป็นกลยุทธ์ในการบริการนั่นเอง"
    },
    {
      "message_id": 1289,
      "agent_id": 2,
      "delay": 0.786,
      "speech_duration": 0.968,
      "transcribe_duration": 0.786,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1290,
      "agent_id": 2,
      "delay": 1.267,
      "speech_duration": 1.416,
      "transcribe_duration": 1.267,
      "wpm": 74,
      "message": "เหมือน"
    },
    {
      "message_id": 1291,
      "agent_id": 2,
      "delay": 5.541,
      "speech_duration": 5.504,
      "transcribe_duration": 5.541,
      "wpm": 123,
      "message": "เหมือนเราจะดูแลระบบเทคโนโลยีสารสนเทศของเรา"
    },
    {
      "message_id": 1292,
      "agent_id": 2,
      "delay": 7.212,
      "speech_duration": 7.24,
      "transcribe_duration": 7.212,
      "wpm": 213,
      "message": "แล้วก็รู้ว่าหน่วยงานการให้บริการของเราเนี่ยเขาจะมีกลยุทธ์ทางไหนบ้างอันนี้ก็จะเป็นเหมือนกันมองภาพ"
    },
    {
      "message_id": 1293,
      "agent_id": 2,
      "delay": 0.562,
      "speech_duration": 0.512,
      "transcribe_duration": 0.562,
      "wpm": 117,
      "message": "รวม"
    },
    {
      "message_id": 1294,
      "agent_id": 2,
      "delay": 0.722,
      "speech_duration": 0.904,
      "transcribe_duration": 0.722,
      "wpm": 133,
      "message": "ทั้งหมด"
    },
    {
      "message_id": 1295,
      "agent_id": 2,
      "delay": 1.637,
      "speech_duration": 1.8,
      "transcribe_duration": 1.637,
      "wpm": 200,
      "message": "ของการให้บริการนั้นเอง"
    },
    {
      "message_id": 1296,
      "agent_id": 2,
      "delay": 4.39,
      "speech_duration": 4.552,
      "transcribe_duration": 4.39,
      "wpm": 175,
      "message": "จะมีการให้บริการแบบไหนมีนโยบายมีแนวทางปฏิบัติอะไร"
    },
    {
      "message_id": 1297,
      "agent_id": 2,
      "delay": 2.905,
      "speech_duration": 3.016,
      "transcribe_duration": 2.905,
      "wpm": 189,
      "message": "พอมีกระบวนการและหลังจากนั้นก็จะเป็น"
    },
    {
      "message_id": 1298,
      "agent_id": 2,
      "delay": 3.495,
      "speech_duration": 3.392,
      "transcribe_duration": 3.495,
      "wpm": 190,
      "message": "ข้อที่มาสนับสนุนหรือว่าเสริมย่อยนั่นเอง"
    },
    {
      "message_id": 1299,
      "agent_id": 2,
      "delay": 0.41,
      "speech_duration": 0.584,
      "transcribe_duration": 0.41,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1300,
      "agent_id": 2,
      "delay": 0.178,
      "speech_duration": 0.128,
      "transcribe_duration": 0.178,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1301,
      "agent_id": 2,
      "delay": 0.238,
      "speech_duration": 0.328,
      "transcribe_duration": 0.238,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1302,
      "agent_id": 2,
      "delay": 0.233,
      "speech_duration": 0.328,
      "transcribe_duration": 0.233,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1303,
      "agent_id": 2,
      "delay": 0.461,
      "speech_duration": 0.648,
      "transcribe_duration": 0.461,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1304,
      "agent_id": 2,
      "delay": 0.399,
      "speech_duration": 0.584,
      "transcribe_duration": 0.399,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1305,
      "agent_id": 2,
      "delay": 3.364,
      "speech_duration": 3.328,
      "transcribe_duration": 3.364,
      "wpm": 153,
      "message": "มันก็จะมีการดีไซน์ออกแบบกิจกรรม"
    },
    {
      "message_id": 1306,
      "agent_id": 2,
      "delay": 0.355,
      "speech_duration": 0.52,
      "transcribe_duration": 0.355,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1307,
      "agent_id": 2,
      "delay": 3.199,
      "speech_duration": 3.336,
      "transcribe_duration": 3.199,
      "wpm": 99,
      "message": "ทำให้ผลลัพธ์บริการดี"
    },
    {
      "message_id": 1308,
      "agent_id": 2,
      "delay": 0.197,
      "speech_duration": 0.392,
      "transcribe_duration": 0.197,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1309,
      "agent_id": 2,
      "delay": 1.653,
      "speech_duration": 1.6,
      "transcribe_duration": 1.653,
      "wpm": 131,
      "message": "ข้อตกลงต่างๆ"
    },
    {
      "message_id": 1310,
      "agent_id": 2,
      "delay": 0.21,
      "speech_duration": 0.192,
      "transcribe_duration": 0.21,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1311,
      "agent_id": 2,
      "delay": 3.436,
      "speech_duration": 3.392,
      "transcribe_duration": 3.436,
      "wpm": 111,
      "message": "ปัญหามันจะมีแบบไหนบ้าง"
    },
    {
      "message_id": 1312,
      "agent_id": 2,
      "delay": 1.701,
      "speech_duration": 1.664,
      "transcribe_duration": 1.701,
      "wpm": 117,
      "message": "ถ้าสัญญาอะไร"
    },
    {
      "message_id": 1313,
      "agent_id": 2,
      "delay": 1.556,
      "speech_duration": 1.736,
      "transcribe_duration": 1.556,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1314,
      "agent_id": 2,
      "delay": 0.216,
      "speech_duration": 0.192,
      "transcribe_duration": 0.216,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1315,
      "agent_id": 2,
      "delay": 1.053,
      "speech_duration": 1.024,
      "transcribe_duration": 1.053,
      "wpm": 146,
      "message": "ต่อเนื่อง"
    },
    {
      "message_id": 1316,
      "agent_id": 2,
      "delay": 1.62,
      "speech_duration": 1.6,
      "transcribe_duration": 1.62,
      "wpm": 131,
      "message": "การให้บริการ"
    },
    {
      "message_id": 1317,
      "agent_id": 2,
      "delay": 0.468,
      "speech_duration": 0.448,
      "transcribe_duration": 0.468,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1318,
      "agent_id": 2,
      "delay": 1.313,
      "speech_duration": 1.28,
      "transcribe_duration": 1.313,
      "wpm": 35,
      "message": "จบ"
    },
    {
      "message_id": 1319,
      "agent_id": 2,
      "delay": 0.605,
      "speech_duration": 0.776,
      "transcribe_duration": 0.605,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1320,
      "agent_id": 2,
      "delay": 0.256,
      "speech_duration": 0.192,
      "transcribe_duration": 0.256,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1321,
      "agent_id": 2,
      "delay": 1.438,
      "speech_duration": 1.544,
      "transcribe_duration": 1.438,
      "wpm": 204,
      "message": "ก็จะไปหนักประมาณนี้"
    },
    {
      "message_id": 1322,
      "agent_id": 2,
      "delay": 1.99,
      "speech_duration": 1.856,
      "transcribe_duration": 1.99,
      "wpm": 97,
      "message": "พี่ก็เหมือน"
    },
    {
      "message_id": 1323,
      "agent_id": 2,
      "delay": 0.211,
      "speech_duration": 0.192,
      "transcribe_duration": 0.211,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1324,
      "agent_id": 2,
      "delay": 0.219,
      "speech_duration": 0.192,
      "transcribe_duration": 0.219,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1325,
      "agent_id": 2,
      "delay": 0.22,
      "speech_duration": 0.192,
      "transcribe_duration": 0.22,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1326,
      "agent_id": 2,
      "delay": 3.833,
      "speech_duration": 3.912,
      "transcribe_duration": 3.833,
      "wpm": 192,
      "message": "ทุกหน่วยงานทุกองค์กรก็จะมีกลยุทธ์เป็นกลยุทธ์ของ"
    },
    {
      "message_id": 1327,
      "agent_id": 2,
      "delay": 4.771,
      "speech_duration": 4.672,
      "transcribe_duration": 4.771,
      "wpm": 244,
      "message": "หน่วยงานโดยตรงนี้จะเป็นกลยุทธ์เกี่ยวกับการให้บริการเทคโนโลยีสารสนเทศนะคะ"
    },
    {
      "message_id": 1329,
      "agent_id": 2,
      "delay": 0.183,
      "speech_duration": 0.128,
      "transcribe_duration": 0.183,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1330,
      "agent_id": 2,
      "delay": 3.188,
      "speech_duration": 3.336,
      "transcribe_duration": 3.188,
      "wpm": 130,
      "message": "แล้วก็ไปอธิบายเพิ่มเติมก็ใน"
    },
    {
      "message_id": 1331,
      "agent_id": 2,
      "delay": 6.422,
      "speech_duration": 6.408,
      "transcribe_duration": 6.422,
      "wpm": 211,
      "message": "ซื้อของเราในวิธีการกินของเราเนี่ยเป็นรูปแบบยังไงที่เราจะเอามานำมาใช้วิธีการแก้ปัญหา"
    },
    {
      "message_id": 1332,
      "agent_id": 2,
      "delay": 0.604,
      "speech_duration": 0.776,
      "transcribe_duration": 0.604,
      "wpm": 97,
      "message": "นะคะ"
    },
    {
      "message_id": 1333,
      "agent_id": 2,
      "delay": 0.229,
      "speech_duration": 0.192,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1334,
      "agent_id": 2,
      "delay": 0.853,
      "speech_duration": 1.032,
      "transcribe_duration": 0.853,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1335,
      "agent_id": 2,
      "delay": 1.57,
      "speech_duration": 1.536,
      "transcribe_duration": 1.57,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1336,
      "agent_id": 2,
      "delay": 0.66,
      "speech_duration": 0.64,
      "transcribe_duration": 0.66,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1337,
      "agent_id": 2,
      "delay": 0.374,
      "speech_duration": 0.328,
      "transcribe_duration": 0.374,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1338,
      "agent_id": 2,
      "delay": 0.724,
      "speech_duration": 0.904,
      "transcribe_duration": 0.724,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1339,
      "agent_id": 2,
      "delay": 0.398,
      "speech_duration": 0.128,
      "transcribe_duration": 0.398,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1340,
      "agent_id": 2,
      "delay": 0.918,
      "speech_duration": 0.896,
      "transcribe_duration": 0.918,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1341,
      "agent_id": 2,
      "delay": 0.394,
      "speech_duration": 0.384,
      "transcribe_duration": 0.394,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1342,
      "agent_id": 2,
      "delay": 0.263,
      "speech_duration": 0.256,
      "transcribe_duration": 0.263,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1343,
      "agent_id": 2,
      "delay": 0.218,
      "speech_duration": 0.192,
      "transcribe_duration": 0.218,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1344,
      "agent_id": 2,
      "delay": 0.531,
      "speech_duration": 0.512,
      "transcribe_duration": 0.531,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1345,
      "agent_id": 2,
      "delay": 0.645,
      "speech_duration": 0.84,
      "transcribe_duration": 0.645,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1346,
      "agent_id": 2,
      "delay": 0.278,
      "speech_duration": 0.456,
      "transcribe_duration": 0.278,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1347,
      "agent_id": 2,
      "delay": 0.223,
      "speech_duration": 0.128,
      "transcribe_duration": 0.223,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1348,
      "agent_id": 2,
      "delay": 0.658,
      "speech_duration": 0.64,
      "transcribe_duration": 0.658,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1349,
      "agent_id": 2,
      "delay": 0.338,
      "speech_duration": 0.32,
      "transcribe_duration": 0.338,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1350,
      "agent_id": 2,
      "delay": 0.658,
      "speech_duration": 0.64,
      "transcribe_duration": 0.658,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1351,
      "agent_id": 2,
      "delay": 0.721,
      "speech_duration": 0.904,
      "transcribe_duration": 0.721,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1352,
      "agent_id": 2,
      "delay": 0.216,
      "speech_duration": 0.128,
      "transcribe_duration": 0.216,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1353,
      "agent_id": 2,
      "delay": 0.917,
      "speech_duration": 1.096,
      "transcribe_duration": 0.917,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1354,
      "agent_id": 2,
      "delay": 1.621,
      "speech_duration": 1.6,
      "transcribe_duration": 1.621,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1355,
      "agent_id": 2,
      "delay": 0.335,
      "speech_duration": 0.52,
      "transcribe_duration": 0.335,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1356,
      "agent_id": 2,
      "delay": 0.405,
      "speech_duration": 0.584,
      "transcribe_duration": 0.405,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1357,
      "agent_id": 2,
      "delay": 0.363,
      "speech_duration": 0.392,
      "transcribe_duration": 0.363,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1358,
      "agent_id": 2,
      "delay": 0.209,
      "speech_duration": 0.128,
      "transcribe_duration": 0.209,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1359,
      "agent_id": 2,
      "delay": 0.401,
      "speech_duration": 0.328,
      "transcribe_duration": 0.401,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1360,
      "agent_id": 2,
      "delay": 0.47,
      "speech_duration": 0.448,
      "transcribe_duration": 0.47,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1361,
      "agent_id": 2,
      "delay": 0.201,
      "speech_duration": 0.392,
      "transcribe_duration": 0.201,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1362,
      "agent_id": 2,
      "delay": 0.232,
      "speech_duration": 0.392,
      "transcribe_duration": 0.232,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1363,
      "agent_id": 2,
      "delay": 0.202,
      "speech_duration": 0.192,
      "transcribe_duration": 0.202,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1364,
      "agent_id": 2,
      "delay": 0.204,
      "speech_duration": 0.192,
      "transcribe_duration": 0.204,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1365,
      "agent_id": 2,
      "delay": 0.399,
      "speech_duration": 0.384,
      "transcribe_duration": 0.399,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1366,
      "agent_id": 2,
      "delay": 0.213,
      "speech_duration": 0.392,
      "transcribe_duration": 0.213,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1367,
      "agent_id": 2,
      "delay": 0.48,
      "speech_duration": 0.448,
      "transcribe_duration": 0.48,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1368,
      "agent_id": 2,
      "delay": 0.325,
      "speech_duration": 0.52,
      "transcribe_duration": 0.325,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1369,
      "agent_id": 2,
      "delay": 0.393,
      "speech_duration": 0.52,
      "transcribe_duration": 0.393,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1370,
      "agent_id": 2,
      "delay": 0.224,
      "speech_duration": 0.192,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1372,
      "agent_id": 2,
      "delay": 0.2,
      "speech_duration": 0.128,
      "transcribe_duration": 0.2,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1373,
      "agent_id": 2,
      "delay": 0.278,
      "speech_duration": 0.256,
      "transcribe_duration": 0.278,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1374,
      "agent_id": 2,
      "delay": 0.224,
      "speech_duration": 0.192,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1375,
      "agent_id": 2,
      "delay": 1.426,
      "speech_duration": 1.608,
      "transcribe_duration": 1.426,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1376,
      "agent_id": 2,
      "delay": 0.72,
      "speech_duration": 0.904,
      "transcribe_duration": 0.72,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1377,
      "agent_id": 2,
      "delay": 0.206,
      "speech_duration": 0.192,
      "transcribe_duration": 0.206,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1378,
      "agent_id": 2,
      "delay": 0.92,
      "speech_duration": 1.096,
      "transcribe_duration": 0.92,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1379,
      "agent_id": 2,
      "delay": 0.357,
      "speech_duration": 0.128,
      "transcribe_duration": 0.357,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1380,
      "agent_id": 2,
      "delay": 0.459,
      "speech_duration": 0.648,
      "transcribe_duration": 0.459,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1381,
      "agent_id": 2,
      "delay": 0.398,
      "speech_duration": 0.584,
      "transcribe_duration": 0.398,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1382,
      "agent_id": 2,
      "delay": 0.203,
      "speech_duration": 0.392,
      "transcribe_duration": 0.203,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1383,
      "agent_id": 2,
      "delay": 0.239,
      "speech_duration": 0.392,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1384,
      "agent_id": 2,
      "delay": 0.168,
      "speech_duration": 0.128,
      "transcribe_duration": 0.168,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1385,
      "agent_id": 2,
      "delay": 0.208,
      "speech_duration": 0.192,
      "transcribe_duration": 0.208,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1386,
      "agent_id": 2,
      "delay": 0.235,
      "speech_duration": 0.392,
      "transcribe_duration": 0.235,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1387,
      "agent_id": 2,
      "delay": 0.274,
      "speech_duration": 0.456,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1388,
      "agent_id": 2,
      "delay": 0.323,
      "speech_duration": 0.52,
      "transcribe_duration": 0.323,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1389,
      "agent_id": 2,
      "delay": 0.216,
      "speech_duration": 0.328,
      "transcribe_duration": 0.216,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1390,
      "agent_id": 2,
      "delay": 0.191,
      "speech_duration": 0.128,
      "transcribe_duration": 0.191,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1391,
      "agent_id": 2,
      "delay": 0.588,
      "speech_duration": 0.576,
      "transcribe_duration": 0.588,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1392,
      "agent_id": 2,
      "delay": 0.206,
      "speech_duration": 0.192,
      "transcribe_duration": 0.206,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1393,
      "agent_id": 2,
      "delay": 0.387,
      "speech_duration": 0.128,
      "transcribe_duration": 0.387,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1394,
      "agent_id": 2,
      "delay": 0.201,
      "speech_duration": 0.128,
      "transcribe_duration": 0.201,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1395,
      "agent_id": 2,
      "delay": 0.463,
      "speech_duration": 0.448,
      "transcribe_duration": 0.463,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1396,
      "agent_id": 2,
      "delay": 0.337,
      "speech_duration": 0.52,
      "transcribe_duration": 0.337,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1397,
      "agent_id": 2,
      "delay": 0.463,
      "speech_duration": 0.448,
      "transcribe_duration": 0.463,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1398,
      "agent_id": 2,
      "delay": 0.547,
      "speech_duration": 0.512,
      "transcribe_duration": 0.547,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1399,
      "agent_id": 2,
      "delay": 0.879,
      "speech_duration": 0.968,
      "transcribe_duration": 0.879,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1400,
      "agent_id": 2,
      "delay": 0.32,
      "speech_duration": 0.32,
      "transcribe_duration": 0.32,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1401,
      "agent_id": 2,
      "delay": 0.399,
      "speech_duration": 0.384,
      "transcribe_duration": 0.399,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1402,
      "agent_id": 2,
      "delay": 0.24,
      "speech_duration": 0.328,
      "transcribe_duration": 0.24,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1403,
      "agent_id": 2,
      "delay": 0.182,
      "speech_duration": 0.328,
      "transcribe_duration": 0.182,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1404,
      "agent_id": 2,
      "delay": 0.225,
      "speech_duration": 0.392,
      "transcribe_duration": 0.225,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1405,
      "agent_id": 2,
      "delay": 0.21,
      "speech_duration": 0.192,
      "transcribe_duration": 0.21,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1406,
      "agent_id": 2,
      "delay": 0.336,
      "speech_duration": 0.192,
      "transcribe_duration": 0.336,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1407,
      "agent_id": 2,
      "delay": 0.203,
      "speech_duration": 0.128,
      "transcribe_duration": 0.203,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1408,
      "agent_id": 2,
      "delay": 0.208,
      "speech_duration": 0.328,
      "transcribe_duration": 0.208,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1409,
      "agent_id": 2,
      "delay": 0.338,
      "speech_duration": 0.32,
      "transcribe_duration": 0.338,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1410,
      "agent_id": 2,
      "delay": 0.404,
      "speech_duration": 0.584,
      "transcribe_duration": 0.404,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1411,
      "agent_id": 2,
      "delay": 0.248,
      "speech_duration": 0.128,
      "transcribe_duration": 0.248,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1412,
      "agent_id": 2,
      "delay": 0.171,
      "speech_duration": 0.128,
      "transcribe_duration": 0.171,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1413,
      "agent_id": 2,
      "delay": 0.269,
      "speech_duration": 0.328,
      "transcribe_duration": 0.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1414,
      "agent_id": 2,
      "delay": 0.272,
      "speech_duration": 0.456,
      "transcribe_duration": 0.272,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1415,
      "agent_id": 2,
      "delay": 1.042,
      "speech_duration": 1.224,
      "transcribe_duration": 1.042,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1416,
      "agent_id": 2,
      "delay": 1.877,
      "speech_duration": 1.856,
      "transcribe_duration": 1.877,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1417,
      "agent_id": 2,
      "delay": 5.251,
      "speech_duration": 5.184,
      "transcribe_duration": 5.251,
      "wpm": 148,
      "message": "โอเคนะคะวันนี้ก็เดี๋ยวเราจะให้น้องนักศึกษาเขาทำ"
    },
    {
      "message_id": 1418,
      "agent_id": 2,
      "delay": 2.215,
      "speech_duration": 2.176,
      "transcribe_duration": 2.215,
      "wpm": 138,
      "message": "แบบฝึกหัดท้ายบทนะคะ"
    },
    {
      "message_id": 1419,
      "agent_id": 2,
      "delay": 5.433,
      "speech_duration": 5.184,
      "transcribe_duration": 5.433,
      "wpm": 220,
      "message": "เกี่ยวกับตัวมาตรฐาน itil ก็จะเรียบร้อยแล้วมันก็ขอบคุณล่ามทางไกลด้วยนะคะ"
    },
    {
      "message_id": 1420,
      "agent_id": 2,
      "delay": 1.046,
      "speech_duration": 1.224,
      "transcribe_duration": 1.046,
      "wpm": 123,
      "message": "ขอบคุณค่ะ"
    },
    {
      "message_id": 1421,
      "agent_id": 2,
      "delay": 3.675,
      "speech_duration": 3.848,
      "transcribe_duration": 3.675,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1422,
      "agent_id": 2,
      "delay": 0.204,
      "speech_duration": 0.328,
      "transcribe_duration": 0.204,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1423,
      "agent_id": 2,
      "delay": 0.247,
      "speech_duration": 0.392,
      "transcribe_duration": 0.247,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1424,
      "agent_id": 2,
      "delay": 0.668,
      "speech_duration": 0.84,
      "transcribe_duration": 0.668,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1425,
      "agent_id": 2,
      "delay": 1.689,
      "speech_duration": 1.864,
      "transcribe_duration": 1.689,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1426,
      "agent_id": 2,
      "delay": 0.667,
      "speech_duration": 0.64,
      "transcribe_duration": 0.667,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1427,
      "agent_id": 2,
      "delay": 0.205,
      "speech_duration": 0.128,
      "transcribe_duration": 0.205,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1428,
      "agent_id": 2,
      "delay": 0.176,
      "speech_duration": 0.128,
      "transcribe_duration": 0.176,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1429,
      "agent_id": 2,
      "delay": 0.203,
      "speech_duration": 0.192,
      "transcribe_duration": 0.203,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1430,
      "agent_id": 2,
      "delay": 0.239,
      "speech_duration": 0.128,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1431,
      "agent_id": 2,
      "delay": 1.105,
      "speech_duration": 1.288,
      "transcribe_duration": 1.105,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1432,
      "agent_id": 2,
      "delay": 1.69,
      "speech_duration": 1.864,
      "transcribe_duration": 1.69,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1433,
      "agent_id": 2,
      "delay": 0.208,
      "speech_duration": 0.128,
      "transcribe_duration": 0.208,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1434,
      "agent_id": 2,
      "delay": 0.23,
      "speech_duration": 0.392,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1435,
      "agent_id": 2,
      "delay": 0.215,
      "speech_duration": 0.328,
      "transcribe_duration": 0.215,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1436,
      "agent_id": 2,
      "delay": 0.395,
      "speech_duration": 0.52,
      "transcribe_duration": 0.395,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1437,
      "agent_id": 2,
      "delay": 0.216,
      "speech_duration": 0.192,
      "transcribe_duration": 0.216,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1438,
      "agent_id": 2,
      "delay": 0.738,
      "speech_duration": 0.704,
      "transcribe_duration": 0.738,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1439,
      "agent_id": 2,
      "delay": 0.28,
      "speech_duration": 0.256,
      "transcribe_duration": 0.28,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1440,
      "agent_id": 2,
      "delay": 0.16,
      "speech_duration": 0.328,
      "transcribe_duration": 0.16,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1441,
      "agent_id": 2,
      "delay": 0.321,
      "speech_duration": 0.32,
      "transcribe_duration": 0.321,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1442,
      "agent_id": 2,
      "delay": 0.266,
      "speech_duration": 0.256,
      "transcribe_duration": 0.266,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1443,
      "agent_id": 2,
      "delay": 0.386,
      "speech_duration": 0.128,
      "transcribe_duration": 0.386,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1444,
      "agent_id": 2,
      "delay": 0.465,
      "speech_duration": 0.448,
      "transcribe_duration": 0.465,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1445,
      "agent_id": 2,
      "delay": 0.208,
      "speech_duration": 0.192,
      "transcribe_duration": 0.208,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1446,
      "agent_id": 2,
      "delay": 1.44,
      "speech_duration": 1.408,
      "transcribe_duration": 1.44,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1447,
      "agent_id": 2,
      "delay": 0.397,
      "speech_duration": 0.192,
      "transcribe_duration": 0.397,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1448,
      "agent_id": 2,
      "delay": 0.165,
      "speech_duration": 0.128,
      "transcribe_duration": 0.165,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1449,
      "agent_id": 2,
      "delay": 0.238,
      "speech_duration": 0.192,
      "transcribe_duration": 0.238,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1450,
      "agent_id": 2,
      "delay": 0.472,
      "speech_duration": 0.448,
      "transcribe_duration": 0.472,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1451,
      "agent_id": 2,
      "delay": 0.413,
      "speech_duration": 0.584,
      "transcribe_duration": 0.413,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1452,
      "agent_id": 2,
      "delay": 0.206,
      "speech_duration": 0.392,
      "transcribe_duration": 0.206,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1453,
      "agent_id": 2,
      "delay": 0.587,
      "speech_duration": 0.776,
      "transcribe_duration": 0.587,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1454,
      "agent_id": 2,
      "delay": 0.204,
      "speech_duration": 0.392,
      "transcribe_duration": 0.204,
      "wpm": 0,
      "message": ""
    }
  ]
}