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      "speech_duration": 0.712,
      "transcribe_duration": 0.547,
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    {
      "message_id": 95,
      "agent_id": 4,
      "delay": 0.669,
      "speech_duration": 0.84,
      "transcribe_duration": 0.669,
      "wpm": 0,
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    },
    {
      "message_id": 96,
      "agent_id": 4,
      "delay": 1.51,
      "speech_duration": 1.672,
      "transcribe_duration": 1.51,
      "wpm": 0,
      "message": ""
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    {
      "message_id": 97,
      "agent_id": 4,
      "delay": 0.534,
      "speech_duration": 0.712,
      "transcribe_duration": 0.534,
      "wpm": 0,
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    {
      "message_id": 98,
      "agent_id": 4,
      "delay": 0.268,
      "speech_duration": 0.456,
      "transcribe_duration": 0.268,
      "wpm": 0,
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    },
    {
      "message_id": 99,
      "agent_id": 4,
      "delay": 1.82,
      "speech_duration": 1.992,
      "transcribe_duration": 1.82,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 100,
      "agent_id": 4,
      "delay": 0.421,
      "speech_duration": 0.584,
      "transcribe_duration": 0.421,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 101,
      "agent_id": 4,
      "delay": 0.605,
      "speech_duration": 0.776,
      "transcribe_duration": 0.605,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 102,
      "agent_id": 4,
      "delay": 0.452,
      "speech_duration": 0.256,
      "transcribe_duration": 0.452,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 103,
      "agent_id": 4,
      "delay": 0.186,
      "speech_duration": 0.328,
      "transcribe_duration": 0.186,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 104,
      "agent_id": 4,
      "delay": 0.201,
      "speech_duration": 0.328,
      "transcribe_duration": 0.201,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 105,
      "agent_id": 4,
      "delay": 0.729,
      "speech_duration": 0.704,
      "transcribe_duration": 0.729,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 106,
      "agent_id": 4,
      "delay": 0.41,
      "speech_duration": 0.584,
      "transcribe_duration": 0.41,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 107,
      "agent_id": 4,
      "delay": 0.274,
      "speech_duration": 0.328,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 108,
      "agent_id": 4,
      "delay": 0.385,
      "speech_duration": 0.328,
      "transcribe_duration": 0.385,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 109,
      "agent_id": 4,
      "delay": 0.208,
      "speech_duration": 0.192,
      "transcribe_duration": 0.208,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 110,
      "agent_id": 4,
      "delay": 0.453,
      "speech_duration": 0.52,
      "transcribe_duration": 0.453,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 111,
      "agent_id": 4,
      "delay": 0.431,
      "speech_duration": 0.584,
      "transcribe_duration": 0.431,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 112,
      "agent_id": 4,
      "delay": 0.198,
      "speech_duration": 0.328,
      "transcribe_duration": 0.198,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 113,
      "agent_id": 4,
      "delay": 3.505,
      "speech_duration": 3.656,
      "transcribe_duration": 3.505,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 114,
      "agent_id": 4,
      "delay": 0.245,
      "speech_duration": 0.328,
      "transcribe_duration": 0.245,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 115,
      "agent_id": 4,
      "delay": 0.21,
      "speech_duration": 0.328,
      "transcribe_duration": 0.21,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 116,
      "agent_id": 4,
      "delay": 0.421,
      "speech_duration": 0.584,
      "transcribe_duration": 0.421,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 117,
      "agent_id": 4,
      "delay": 0.373,
      "speech_duration": 0.328,
      "transcribe_duration": 0.373,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 118,
      "agent_id": 4,
      "delay": 0.245,
      "speech_duration": 0.128,
      "transcribe_duration": 0.245,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 119,
      "agent_id": 4,
      "delay": 0.408,
      "speech_duration": 0.52,
      "transcribe_duration": 0.408,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 120,
      "agent_id": 4,
      "delay": 0.544,
      "speech_duration": 0.712,
      "transcribe_duration": 0.544,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 121,
      "agent_id": 4,
      "delay": 0.193,
      "speech_duration": 0.328,
      "transcribe_duration": 0.193,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 122,
      "agent_id": 4,
      "delay": 0.292,
      "speech_duration": 0.456,
      "transcribe_duration": 0.292,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 123,
      "agent_id": 4,
      "delay": 3.219,
      "speech_duration": 3.336,
      "transcribe_duration": 3.219,
      "wpm": 67,
      "message": "ได้เลยใช่ไหมคะ"
    },
    {
      "message_id": 124,
      "agent_id": 4,
      "delay": 1.195,
      "speech_duration": 1.352,
      "transcribe_duration": 1.195,
      "wpm": 89,
      "message": "โอเคค่ะ"
    },
    {
      "message_id": 125,
      "agent_id": 4,
      "delay": 4.966,
      "speech_duration": 5.064,
      "transcribe_duration": 4.966,
      "wpm": 181,
      "message": "ก็เดี๋ยวมาเริ่มกันนะคะก็มาตรฐานตัวนี้นะคะเดี๋ยวเราจะมาดู"
    },
    {
      "message_id": 126,
      "agent_id": 4,
      "delay": 0.732,
      "speech_duration": 0.904,
      "transcribe_duration": 0.732,
      "wpm": 133,
      "message": "ประวัติ"
    },
    {
      "message_id": 127,
      "agent_id": 4,
      "delay": 1.694,
      "speech_duration": 1.864,
      "transcribe_duration": 1.694,
      "wpm": 129,
      "message": "ความเป็นมานะคะ"
    },
    {
      "message_id": 128,
      "agent_id": 4,
      "delay": 1.102,
      "speech_duration": 1.288,
      "transcribe_duration": 1.102,
      "wpm": 82,
      "message": "แล้วก็"
    },
    {
      "message_id": 129,
      "agent_id": 4,
      "delay": 1.461,
      "speech_duration": 1.608,
      "transcribe_duration": 1.461,
      "wpm": 215,
      "message": "ตัวมาตรฐานตัวนี้เนี่ย"
    },
    {
      "message_id": 130,
      "agent_id": 4,
      "delay": 5.103,
      "speech_duration": 5.256,
      "transcribe_duration": 5.103,
      "wpm": 146,
      "message": "เขามีประโยชน์อะไรบ้างเราก็มีหน่วยงานหรือองค์กร"
    },
    {
      "message_id": 131,
      "agent_id": 4,
      "delay": 0.789,
      "speech_duration": 0.968,
      "transcribe_duration": 0.789,
      "wpm": 108,
      "message": "ที่ไหน"
    },
    {
      "message_id": 132,
      "agent_id": 4,
      "delay": 1.486,
      "speech_duration": 1.472,
      "transcribe_duration": 1.486,
      "wpm": 122,
      "message": "ใช้บ้างแล้ว"
    },
    {
      "message_id": 133,
      "agent_id": 4,
      "delay": 4.578,
      "speech_duration": 4.744,
      "transcribe_duration": 4.578,
      "wpm": 155,
      "message": "เกิดประโยชน์อะไรนะคะทำให้เกิดผลตอบรับที่ดีกับ"
    },
    {
      "message_id": 134,
      "agent_id": 4,
      "delay": 3.898,
      "speech_duration": 4.04,
      "transcribe_duration": 3.898,
      "wpm": 141,
      "message": "หน่วยงานหรือองค์กรของเราอย่างไรบ้าง"
    },
    {
      "message_id": 135,
      "agent_id": 4,
      "delay": 5.058,
      "speech_duration": 5.128,
      "transcribe_duration": 5.058,
      "wpm": 114,
      "message": "ตัวมาตรฐานอาชีพของเรานะคะก็ย่อมาจาก"
    },
    {
      "message_id": 136,
      "agent_id": 4,
      "delay": 0.731,
      "speech_duration": 0.904,
      "transcribe_duration": 0.731,
      "wpm": 66,
      "message": "ตัว"
    },
    {
      "message_id": 137,
      "agent_id": 4,
      "delay": 0.5,
      "speech_duration": 0.648,
      "transcribe_duration": 0.5,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 138,
      "agent_id": 4,
      "delay": 0.251,
      "speech_duration": 0.392,
      "transcribe_duration": 0.251,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 139,
      "agent_id": 4,
      "delay": 1.482,
      "speech_duration": 1.608,
      "transcribe_duration": 1.482,
      "wpm": 112,
      "message": "information"
    },
    {
      "message_id": 140,
      "agent_id": 4,
      "delay": 1.308,
      "speech_duration": 1.28,
      "transcribe_duration": 1.308,
      "wpm": 117,
      "message": "เทคโนโลยี"
    },
    {
      "message_id": 141,
      "agent_id": 4,
      "delay": 3.713,
      "speech_duration": 3.656,
      "transcribe_duration": 3.713,
      "wpm": 119,
      "message": "infrastructure แล้วก็ rifle"
    },
    {
      "message_id": 142,
      "agent_id": 4,
      "delay": 0.236,
      "speech_duration": 0.192,
      "transcribe_duration": 0.236,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 143,
      "agent_id": 4,
      "delay": 0.352,
      "speech_duration": 0.52,
      "transcribe_duration": 0.352,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 144,
      "agent_id": 4,
      "delay": 0.253,
      "speech_duration": 0.392,
      "transcribe_duration": 0.253,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 145,
      "agent_id": 4,
      "delay": 0.366,
      "speech_duration": 0.328,
      "transcribe_duration": 0.366,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 146,
      "agent_id": 4,
      "delay": 0.369,
      "speech_duration": 0.328,
      "transcribe_duration": 0.369,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 147,
      "agent_id": 4,
      "delay": 0.267,
      "speech_duration": 0.392,
      "transcribe_duration": 0.267,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 148,
      "agent_id": 4,
      "delay": 0.485,
      "speech_duration": 0.648,
      "transcribe_duration": 0.485,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 149,
      "agent_id": 4,
      "delay": 5.419,
      "speech_duration": 5.576,
      "transcribe_duration": 5.419,
      "wpm": 83,
      "message": "เรามาดูถึงความเป็นมานะคะของ"
    },
    {
      "message_id": 150,
      "agent_id": 4,
      "delay": 2.218,
      "speech_duration": 2.176,
      "transcribe_duration": 2.218,
      "wpm": 124,
      "message": "มาตรฐาน IQ ของเรา"
    },
    {
      "message_id": 151,
      "agent_id": 4,
      "delay": 3.216,
      "speech_duration": 3.208,
      "transcribe_duration": 3.216,
      "wpm": 182,
      "message": "itil ของเราตัวนี้นะคะก็จะเริ่มมาจาก"
    },
    {
      "message_id": 152,
      "agent_id": 4,
      "delay": 0.268,
      "speech_duration": 0.328,
      "transcribe_duration": 0.268,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 153,
      "agent_id": 4,
      "delay": 4.253,
      "speech_duration": 4.424,
      "transcribe_duration": 4.253,
      "wpm": 153,
      "message": "ฝั่งของประเทศอังกฤษนั้นเองนะก็เริ่มตั้งแต่"
    },
    {
      "message_id": 154,
      "agent_id": 4,
      "delay": 0.218,
      "speech_duration": 0.328,
      "transcribe_duration": 0.218,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 155,
      "agent_id": 4,
      "delay": 2.916,
      "speech_duration": 3.08,
      "transcribe_duration": 2.916,
      "wpm": 97,
      "message": "จุลศักราชนะคะ 1980"
    },
    {
      "message_id": 156,
      "agent_id": 4,
      "delay": 5.508,
      "speech_duration": 5.64,
      "transcribe_duration": 5.508,
      "wpm": 168,
      "message": "เนื่องจากแต่ละหน่วยงานใดก็จะมีการให้บริการนะคะเกี่ยวกับด้าน"
    },
    {
      "message_id": 157,
      "agent_id": 4,
      "delay": 2.607,
      "speech_duration": 2.76,
      "transcribe_duration": 2.607,
      "wpm": 174,
      "message": "หรือว่าเทคโนโลยีสารสนเทศของเรา"
    },
    {
      "message_id": 158,
      "agent_id": 4,
      "delay": 5.768,
      "speech_duration": 5.896,
      "transcribe_duration": 5.768,
      "wpm": 186,
      "message": "แต่เนื่องจากการให้บริการเนี่ยยังไม่เพียงพอหรือยังไม่ครอบคลุมหรือเอง"
    },
    {
      "message_id": 159,
      "agent_id": 4,
      "delay": 1.129,
      "speech_duration": 1.288,
      "transcribe_duration": 1.129,
      "wpm": 105,
      "message": "จึงได้มี"
    },
    {
      "message_id": 160,
      "agent_id": 4,
      "delay": 1.006,
      "speech_duration": 1.16,
      "transcribe_duration": 1.006,
      "wpm": 181,
      "message": "หน่วยงานเนี่ย"
    },
    {
      "message_id": 161,
      "agent_id": 4,
      "delay": 1.053,
      "speech_duration": 1.224,
      "transcribe_duration": 1.053,
      "wpm": 86,
      "message": "เข้ามา"
    },
    {
      "message_id": 162,
      "agent_id": 4,
      "delay": 4.734,
      "speech_duration": 4.872,
      "transcribe_duration": 4.734,
      "wpm": 154,
      "message": "กำกับแล้วก็ควบคุมดูแลนะคะรายงานตัวนี้ก็ชื่อว่า"
    },
    {
      "message_id": 163,
      "agent_id": 4,
      "delay": 0.263,
      "speech_duration": 0.328,
      "transcribe_duration": 0.263,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 164,
      "agent_id": 4,
      "delay": 5.772,
      "speech_duration": 5.896,
      "transcribe_duration": 5.772,
      "wpm": 142,
      "message": "ccpa นะคะซึ่งปัจจุบันเนี่ยก็จะเป็นการทำงานร่วมกันของ"
    },
    {
      "message_id": 165,
      "agent_id": 4,
      "delay": 1.964,
      "speech_duration": 2.12,
      "transcribe_duration": 1.964,
      "wpm": 120,
      "message": "2 หน่วยงานก็คือ"
    },
    {
      "message_id": 166,
      "agent_id": 4,
      "delay": 3.191,
      "speech_duration": 3.072,
      "transcribe_duration": 3.191,
      "wpm": 78,
      "message": "ogc แล้วก็ bsi"
    },
    {
      "message_id": 167,
      "agent_id": 4,
      "delay": 3.84,
      "speech_duration": 3.912,
      "transcribe_duration": 3.84,
      "wpm": 119,
      "message": "คือ 2 ในงานนี้ก็จะเข้ามาช่วย"
    },
    {
      "message_id": 168,
      "agent_id": 4,
      "delay": 4.778,
      "speech_duration": 4.936,
      "transcribe_duration": 4.778,
      "wpm": 152,
      "message": "กำกับดูแลนะคะการให้บริการด้านเทคโนโลยีสารสนเทศ"
    },
    {
      "message_id": 169,
      "agent_id": 4,
      "delay": 3.105,
      "speech_duration": 3.272,
      "transcribe_duration": 3.105,
      "wpm": 156,
      "message": "จนกระทั่งนะคะเมื่อปีคริสตศักราช"
    },
    {
      "message_id": 170,
      "agent_id": 4,
      "delay": 0.927,
      "speech_duration": 1.096,
      "transcribe_duration": 0.927,
      "wpm": 82,
      "message": "2,000"
    },
    {
      "message_id": 171,
      "agent_id": 4,
      "delay": 1.467,
      "speech_duration": 1.408,
      "transcribe_duration": 1.467,
      "wpm": 117,
      "message": "บ่ได้มีการ"
    },
    {
      "message_id": 172,
      "agent_id": 4,
      "delay": 1.497,
      "speech_duration": 1.672,
      "transcribe_duration": 1.497,
      "wpm": 90,
      "message": "พัฒนานะคะ"
    },
    {
      "message_id": 173,
      "agent_id": 4,
      "delay": 0.857,
      "speech_duration": 1.032,
      "transcribe_duration": 0.857,
      "wpm": 145,
      "message": "เกี่ยวกับ"
    },
    {
      "message_id": 174,
      "agent_id": 4,
      "delay": 0.731,
      "speech_duration": 0.64,
      "transcribe_duration": 0.731,
      "wpm": 117,
      "message": "กรอบ"
    },
    {
      "message_id": 175,
      "agent_id": 4,
      "delay": 5.978,
      "speech_duration": 6.088,
      "transcribe_duration": 5.978,
      "wpm": 177,
      "message": "นะคะในการที่จะบริหารจัดการทรัพยากรทางด้านเทคโนโลยีสารสนเทศยังไงเนี่ย"
    },
    {
      "message_id": 176,
      "agent_id": 4,
      "delay": 0.754,
      "speech_duration": 0.704,
      "transcribe_duration": 0.754,
      "wpm": 234,
      "message": "ให้มันเกิด"
    },
    {
      "message_id": 177,
      "agent_id": 4,
      "delay": 2.656,
      "speech_duration": 2.624,
      "transcribe_duration": 2.656,
      "wpm": 223,
      "message": "ประโยชน์แล้วก็เกิดผลลัพธ์ที่ดีที่สุด"
    },
    {
      "message_id": 178,
      "agent_id": 4,
      "delay": 5.989,
      "speech_duration": 6.152,
      "transcribe_duration": 5.989,
      "wpm": 185,
      "message": "ใช้อะไรก็ได้เนี่ยให้มันเกิดประสิทธิภาพให้กับหน่วยงานให้กับองค์กรของเรา"
    },
    {
      "message_id": 179,
      "agent_id": 4,
      "delay": 0.729,
      "speech_duration": 0.704,
      "transcribe_duration": 0.729,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 180,
      "agent_id": 4,
      "delay": 0.22,
      "speech_duration": 0.328,
      "transcribe_duration": 0.22,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 181,
      "agent_id": 4,
      "delay": 1.798,
      "speech_duration": 1.928,
      "transcribe_duration": 1.798,
      "wpm": 124,
      "message": "แก่ภาครัฐแล้วก็"
    },
    {
      "message_id": 182,
      "agent_id": 4,
      "delay": 2.866,
      "speech_duration": 2.816,
      "transcribe_duration": 2.866,
      "wpm": 149,
      "message": "เอกชนโดยเริ่มต้นแรกๆเนี่ย"
    },
    {
      "message_id": 183,
      "agent_id": 4,
      "delay": 1.772,
      "speech_duration": 1.928,
      "transcribe_duration": 1.772,
      "wpm": 233,
      "message": "ยังไม่ได้เป็นชื่อตัวมาตรฐาน"
    },
    {
      "message_id": 184,
      "agent_id": 4,
      "delay": 0.301,
      "speech_duration": 0.328,
      "transcribe_duration": 0.301,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 185,
      "agent_id": 4,
      "delay": 4.14,
      "speech_duration": 4.168,
      "transcribe_duration": 4.14,
      "wpm": 148,
      "message": "สวยที่อยู่นะคะเราใช้ชื่อมาตรฐานที่ว่า"
    },
    {
      "message_id": 186,
      "agent_id": 4,
      "delay": 3.374,
      "speech_duration": 3.336,
      "transcribe_duration": 3.374,
      "wpm": 112,
      "message": "c i t i m m นั่นเองนะคะ"
    },
    {
      "message_id": 187,
      "agent_id": 4,
      "delay": 0.24,
      "speech_duration": 0.328,
      "transcribe_duration": 0.24,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 188,
      "agent_id": 4,
      "delay": 3.317,
      "speech_duration": 3.464,
      "transcribe_duration": 3.317,
      "wpm": 156,
      "message": "เราก็ใช้ชื่อนี้มาก่อนก่อนที่จะถูก"
    },
    {
      "message_id": 189,
      "agent_id": 4,
      "delay": 4.478,
      "speech_duration": 4.552,
      "transcribe_duration": 4.478,
      "wpm": 201,
      "message": "เปลี่ยนชื่อนะคะจนเป็นมาตรฐานตัวชี้ไอคิวนะปัจจุบันเองนะคะ"
    },
    {
      "message_id": 190,
      "agent_id": 4,
      "delay": 0.44,
      "speech_duration": 0.328,
      "transcribe_duration": 0.44,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 191,
      "agent_id": 4,
      "delay": 3.206,
      "speech_duration": 3.336,
      "transcribe_duration": 3.206,
      "wpm": 144,
      "message": "คราวนี้เดี๋ยวเราจะมาดูประโยชน์"
    },
    {
      "message_id": 192,
      "agent_id": 4,
      "delay": 5.277,
      "speech_duration": 5.384,
      "transcribe_duration": 5.277,
      "wpm": 159,
      "message": "ร้านอาหารในการที่เอาตัวกรอบแนวความคิดวิธีปฏิบัติเนี่ย"
    },
    {
      "message_id": 193,
      "agent_id": 4,
      "delay": 1.966,
      "speech_duration": 2.12,
      "transcribe_duration": 1.966,
      "wpm": 163,
      "message": "ที่นำมาใช้กับหน่วยงาน"
    },
    {
      "message_id": 194,
      "agent_id": 4,
      "delay": 1.119,
      "speech_duration": 1.288,
      "transcribe_duration": 1.119,
      "wpm": 116,
      "message": "กับองค์กร"
    },
    {
      "message_id": 195,
      "agent_id": 4,
      "delay": 3.423,
      "speech_duration": 3.464,
      "transcribe_duration": 3.423,
      "wpm": 199,
      "message": "ภาครัฐแล้วก็พักอีกหัวเราเนี่ยว่าใช้แล้วเนี่ย"
    },
    {
      "message_id": 196,
      "agent_id": 4,
      "delay": 1.424,
      "speech_duration": 1.608,
      "transcribe_duration": 1.424,
      "wpm": 205,
      "message": "เกิดประโยชน์อะไรบ้าง"
    },
    {
      "message_id": 197,
      "agent_id": 4,
      "delay": 0.294,
      "speech_duration": 0.328,
      "transcribe_duration": 0.294,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 198,
      "agent_id": 4,
      "delay": 5.361,
      "speech_duration": 5.512,
      "transcribe_duration": 5.361,
      "wpm": 125,
      "message": "เริ่มต้นก็ช่วยลดต้นทุนในเอกนะคะในการบริหาร"
    },
    {
      "message_id": 199,
      "agent_id": 4,
      "delay": 4.008,
      "speech_duration": 3.904,
      "transcribe_duration": 4.008,
      "wpm": 219,
      "message": "การดูแลเกี่ยวกับการใช้ทรัพยากรเทคโนโลยีสารสนเทศของเรา"
    },
    {
      "message_id": 200,
      "agent_id": 4,
      "delay": 0.29,
      "speech_duration": 0.256,
      "transcribe_duration": 0.29,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 201,
      "agent_id": 4,
      "delay": 3.947,
      "speech_duration": 4.104,
      "transcribe_duration": 3.947,
      "wpm": 110,
      "message": "อันที่ 2 นะคะก็ช่วยปรับปรุง"
    },
    {
      "message_id": 202,
      "agent_id": 4,
      "delay": 1.691,
      "speech_duration": 1.864,
      "transcribe_duration": 1.691,
      "wpm": 177,
      "message": "นะคะการให้บริการเนี่ย"
    },
    {
      "message_id": 203,
      "agent_id": 4,
      "delay": 0.429,
      "speech_duration": 0.328,
      "transcribe_duration": 0.429,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 204,
      "agent_id": 4,
      "delay": 4.622,
      "speech_duration": 4.744,
      "transcribe_duration": 4.622,
      "wpm": 164,
      "message": "ให้มีกระบวนการหรือขั้นตอนที่เป็นวิธีแนวปฏิบัติ"
    },
    {
      "message_id": 205,
      "agent_id": 4,
      "delay": 0.789,
      "speech_duration": 0.968,
      "transcribe_duration": 0.789,
      "wpm": 62,
      "message": "พี่"
    },
    {
      "message_id": 206,
      "agent_id": 4,
      "delay": 0.298,
      "speech_duration": 0.392,
      "transcribe_duration": 0.298,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 207,
      "agent_id": 4,
      "delay": 0.984,
      "speech_duration": 1.16,
      "transcribe_duration": 0.984,
      "wpm": 91,
      "message": "สามารถ"
    },
    {
      "message_id": 208,
      "agent_id": 4,
      "delay": 1.64,
      "speech_duration": 1.8,
      "transcribe_duration": 1.64,
      "wpm": 242,
      "message": "ปฏิบัติงานได้จริงแล้วก็เกิด"
    },
    {
      "message_id": 209,
      "agent_id": 4,
      "delay": 2.335,
      "speech_duration": 2.504,
      "transcribe_duration": 2.335,
      "wpm": 168,
      "message": "ประโยชน์แล้วก็ผลลัพธ์ตามมา"
    },
    {
      "message_id": 210,
      "agent_id": 4,
      "delay": 0.435,
      "speech_duration": 0.328,
      "transcribe_duration": 0.435,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 211,
      "agent_id": 4,
      "delay": 0.283,
      "speech_duration": 0.328,
      "transcribe_duration": 0.283,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 212,
      "agent_id": 4,
      "delay": 1.695,
      "speech_duration": 1.864,
      "transcribe_duration": 1.695,
      "wpm": 105,
      "message": "ข้อ 3 ก็คือ"
    },
    {
      "message_id": 213,
      "agent_id": 4,
      "delay": 2.333,
      "speech_duration": 2.504,
      "transcribe_duration": 2.333,
      "wpm": 126,
      "message": "ช่วยให้หน่วยงานนะคะ"
    },
    {
      "message_id": 214,
      "agent_id": 4,
      "delay": 0.208,
      "speech_duration": 0.328,
      "transcribe_duration": 0.208,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 215,
      "agent_id": 4,
      "delay": 4.007,
      "speech_duration": 4.168,
      "transcribe_duration": 4.007,
      "wpm": 212,
      "message": "ที่ให้บริการลูกค้านะคะเกี่ยวกับตัวเทคโนโลยีสารสนเทศเนี่ย"
    },
    {
      "message_id": 216,
      "agent_id": 4,
      "delay": 1.312,
      "speech_duration": 1.48,
      "transcribe_duration": 1.312,
      "wpm": 182,
      "message": "แล้วก็ลูกค้าเกิด"
    },
    {
      "message_id": 217,
      "agent_id": 4,
      "delay": 2.87,
      "speech_duration": 3.016,
      "transcribe_duration": 2.87,
      "wpm": 139,
      "message": "ความพึงพอใจในการใช้บริการ"
    },
    {
      "message_id": 218,
      "agent_id": 4,
      "delay": 0.252,
      "speech_duration": 0.192,
      "transcribe_duration": 0.252,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 219,
      "agent_id": 4,
      "delay": 3.496,
      "speech_duration": 3.656,
      "transcribe_duration": 3.496,
      "wpm": 168,
      "message": "เกี่ยวกับประสิทธิภาพในการให้บริการนะคะ"
    },
    {
      "message_id": 220,
      "agent_id": 4,
      "delay": 2.609,
      "speech_duration": 2.76,
      "transcribe_duration": 2.609,
      "wpm": 141,
      "message": "มีมาตรฐานเราก็มีความเป็น"
    },
    {
      "message_id": 221,
      "agent_id": 4,
      "delay": 1.394,
      "speech_duration": 1.544,
      "transcribe_duration": 1.394,
      "wpm": 214,
      "message": "มืออาชีพที่ดีนั้นเอง"
    },
    {
      "message_id": 222,
      "agent_id": 4,
      "delay": 2.015,
      "speech_duration": 2.184,
      "transcribe_duration": 2.015,
      "wpm": 192,
      "message": "อันนี้ก็ถือว่าเป็นประโยชน์"
    },
    {
      "message_id": 223,
      "agent_id": 4,
      "delay": 0.926,
      "speech_duration": 1.096,
      "transcribe_duration": 0.926,
      "wpm": 68,
      "message": "นะคะ"
    },
    {
      "message_id": 224,
      "agent_id": 4,
      "delay": 1.057,
      "speech_duration": 1.024,
      "transcribe_duration": 1.057,
      "wpm": 88,
      "message": "3 ข้อ"
    },
    {
      "message_id": 225,
      "agent_id": 4,
      "delay": 4.029,
      "speech_duration": 3.968,
      "transcribe_duration": 4.029,
      "wpm": 185,
      "message": "เดี๋ยวเรามาดูต่อนะคะเกี่ยวกับประโยชน์ข้อที่ 4"
    },
    {
      "message_id": 226,
      "agent_id": 4,
      "delay": 0.671,
      "speech_duration": 0.84,
      "transcribe_duration": 0.671,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 227,
      "agent_id": 4,
      "delay": 2.772,
      "speech_duration": 2.952,
      "transcribe_duration": 2.772,
      "wpm": 147,
      "message": "ก็เมื่อเรามีกรอบแนวความคิด"
    },
    {
      "message_id": 228,
      "agent_id": 4,
      "delay": 5.752,
      "speech_duration": 5.832,
      "transcribe_duration": 5.752,
      "wpm": 172,
      "message": "พี่ชายร่วมกันดังนั้นตัวหน่วยงานหรือองค์กรของเราเนี่ยก็จะได้รับ"
    },
    {
      "message_id": 229,
      "agent_id": 4,
      "delay": 2.553,
      "speech_duration": 2.496,
      "transcribe_duration": 2.553,
      "wpm": 204,
      "message": "มาตรฐานสากลนี้เป็นเครื่องการันตี"
    },
    {
      "message_id": 230,
      "agent_id": 4,
      "delay": 4.609,
      "speech_duration": 4.68,
      "transcribe_duration": 4.609,
      "wpm": 135,
      "message": "พระองค์กรด้วยจะทำให้ผู้ใช้บริการหรือว่า"
    },
    {
      "message_id": 231,
      "agent_id": 4,
      "delay": 1.005,
      "speech_duration": 0.96,
      "transcribe_duration": 1.005,
      "wpm": 47,
      "message": "อา"
    },
    {
      "message_id": 232,
      "agent_id": 4,
      "delay": 3.138,
      "speech_duration": 3.272,
      "transcribe_duration": 3.138,
      "wpm": 234,
      "message": "หน่วยงานอื่นเนี่ยเกิดความมั่นใจกับหน่วยงานของเรา"
    },
    {
      "message_id": 233,
      "agent_id": 4,
      "delay": 2.284,
      "speech_duration": 2.44,
      "transcribe_duration": 2.284,
      "wpm": 105,
      "message": "ข้อที่ 5 ของเรา"
    },
    {
      "message_id": 234,
      "agent_id": 4,
      "delay": 8.07,
      "speech_duration": 7.936,
      "transcribe_duration": 8.07,
      "wpm": 166,
      "message": "ช่วยเพิ่มประสิทธิภาพแล้วก็ทักษะการทำงานที่มากยิ่งขึ้นนะคะช่วยลดขั้นตอนในการทำงาน"
    },
    {
      "message_id": 235,
      "agent_id": 4,
      "delay": 1.959,
      "speech_duration": 2.12,
      "transcribe_duration": 1.959,
      "wpm": 184,
      "message": "มีระยะเวลาในการทำงานที่"
    },
    {
      "message_id": 236,
      "agent_id": 4,
      "delay": 3.42,
      "speech_duration": 3.528,
      "transcribe_duration": 3.42,
      "wpm": 115,
      "message": "อาจจะสั้นลงแล้วได้ผลลัพธ์"
    },
    {
      "message_id": 237,
      "agent_id": 4,
      "delay": 2.825,
      "speech_duration": 2.952,
      "transcribe_duration": 2.825,
      "wpm": 152,
      "message": "ที่ดีหรือว่ายิ่งกว่านั้นเอง"
    },
    {
      "message_id": 238,
      "agent_id": 4,
      "delay": 1.051,
      "speech_duration": 1.224,
      "transcribe_duration": 1.051,
      "wpm": 61,
      "message": "นะคะ"
    },
    {
      "message_id": 239,
      "agent_id": 4,
      "delay": 5.014,
      "speech_duration": 5.064,
      "transcribe_duration": 5.014,
      "wpm": 157,
      "message": "ข้อ 6 น่ะค่ะก็ให้บริการนะคะหน่วยงานมีความคล่องตัว"
    },
    {
      "message_id": 240,
      "agent_id": 4,
      "delay": 1.809,
      "speech_duration": 1.992,
      "transcribe_duration": 1.809,
      "wpm": 203,
      "message": "มีประสิทธิภาพมากยิ่งขึ้น"
    },
    {
      "message_id": 241,
      "agent_id": 4,
      "delay": 1.617,
      "speech_duration": 1.8,
      "transcribe_duration": 1.617,
      "wpm": 67,
      "message": "ตามกรอบ"
    },
    {
      "message_id": 242,
      "agent_id": 4,
      "delay": 4.15,
      "speech_duration": 4.232,
      "transcribe_duration": 4.15,
      "wpm": 188,
      "message": "คุณลักษณะนะคะการทำงานของตัวมาตรฐานอาชีพของเรานี้"
    },
    {
      "message_id": 243,
      "agent_id": 4,
      "delay": 0.222,
      "speech_duration": 0.328,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 244,
      "agent_id": 4,
      "delay": 0.314,
      "speech_duration": 0.392,
      "transcribe_duration": 0.314,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 245,
      "agent_id": 4,
      "delay": 0.203,
      "speech_duration": 0.328,
      "transcribe_duration": 0.203,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 246,
      "agent_id": 4,
      "delay": 5.686,
      "speech_duration": 5.832,
      "transcribe_duration": 5.686,
      "wpm": 144,
      "message": "เมื่อกี้ก็จะเป็นประโยชน์ทั้งหมด 6 ข้อที่เราได้นำตัว"
    },
    {
      "message_id": 247,
      "agent_id": 4,
      "delay": 6.025,
      "speech_duration": 6.088,
      "transcribe_duration": 6.025,
      "wpm": 239,
      "message": "มาตรฐาน itil มาตรฐานสากลของเราเนี่ยมาใช้ในหน่วยงานแล้วก็องค์กรแล้วมันเกิดประโยชน์อะไรบ้าง"
    },
    {
      "message_id": 248,
      "agent_id": 4,
      "delay": 1.461,
      "speech_duration": 1.608,
      "transcribe_duration": 1.461,
      "wpm": 140,
      "message": "คราวนี้เรามาดู"
    },
    {
      "message_id": 249,
      "agent_id": 4,
      "delay": 0.797,
      "speech_duration": 0.968,
      "transcribe_duration": 0.797,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 250,
      "agent_id": 4,
      "delay": 3.182,
      "speech_duration": 3.272,
      "transcribe_duration": 3.182,
      "wpm": 215,
      "message": "บริษัทหรือหน่วยงานที่เข้านำตัวมาตรฐานตัวนี้"
    },
    {
      "message_id": 251,
      "agent_id": 4,
      "delay": 1.183,
      "speech_duration": 1.352,
      "transcribe_duration": 1.183,
      "wpm": 166,
      "message": "มาใช้งานจริงๆ"
    },
    {
      "message_id": 252,
      "agent_id": 4,
      "delay": 2.348,
      "speech_duration": 2.504,
      "transcribe_duration": 2.348,
      "wpm": 72,
      "message": "เริ่มต้นที่"
    },
    {
      "message_id": 253,
      "agent_id": 4,
      "delay": 1.192,
      "speech_duration": 1.152,
      "transcribe_duration": 1.192,
      "wpm": 130,
      "message": "บริษัทแรก"
    },
    {
      "message_id": 254,
      "agent_id": 4,
      "delay": 1.065,
      "speech_duration": 1.224,
      "transcribe_duration": 1.065,
      "wpm": 135,
      "message": "เปลี่ยนฟรี"
    },
    {
      "message_id": 255,
      "agent_id": 4,
      "delay": 0.432,
      "speech_duration": 0.392,
      "transcribe_duration": 0.432,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 256,
      "agent_id": 4,
      "delay": 4.933,
      "speech_duration": 5.064,
      "transcribe_duration": 4.933,
      "wpm": 187,
      "message": "ซึ่งเป็นบริษัทที่นักศึกษาทุกคนต้องได้ใช้เครื่องอุปโภคบริโภค"
    },
    {
      "message_id": 257,
      "agent_id": 4,
      "delay": 8.441,
      "speech_duration": 8.392,
      "transcribe_duration": 8.441,
      "wpm": 189,
      "message": "สิ่งของเหล่านี้แน่นะคะทุกๆคนเลยนะคะเราจะมาดูว่าหน่วยงานนี้เขานำตัวมาตรฐานอาชีพเนี่ยมาใช้ในองค์กร"
    },
    {
      "message_id": 258,
      "agent_id": 4,
      "delay": 0.733,
      "speech_duration": 0.904,
      "transcribe_duration": 0.733,
      "wpm": 83,
      "message": "นะคะ"
    },
    {
      "message_id": 259,
      "agent_id": 4,
      "delay": 2.599,
      "speech_duration": 2.76,
      "transcribe_duration": 2.599,
      "wpm": 239,
      "message": "ก็ตั้งแต่เริ่มต้นเลยตั้งแต่ปีคริสต์ศักราช"
    },
    {
      "message_id": 260,
      "agent_id": 4,
      "delay": 1.404,
      "speech_duration": 1.544,
      "transcribe_duration": 1.404,
      "wpm": 58,
      "message": "1999"
    },
    {
      "message_id": 261,
      "agent_id": 4,
      "delay": 0.527,
      "speech_duration": 0.712,
      "transcribe_duration": 0.527,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 262,
      "agent_id": 4,
      "delay": 1.571,
      "speech_duration": 1.736,
      "transcribe_duration": 1.571,
      "wpm": 121,
      "message": "แล้วเนื่องจาก"
    },
    {
      "message_id": 263,
      "agent_id": 4,
      "delay": 3.861,
      "speech_duration": 3.976,
      "transcribe_duration": 3.861,
      "wpm": 192,
      "message": "เขาใช้งานตัวมาตรฐานนี้มาต่อเนื่องจนกระทั่ง 4 ปี"
    },
    {
      "message_id": 264,
      "agent_id": 4,
      "delay": 0.547,
      "speech_duration": 0.512,
      "transcribe_duration": 0.547,
      "wpm": 146,
      "message": "นะคะ"
    },
    {
      "message_id": 265,
      "agent_id": 4,
      "delay": 0.442,
      "speech_duration": 0.328,
      "transcribe_duration": 0.442,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 266,
      "agent_id": 4,
      "delay": 1.907,
      "speech_duration": 2.056,
      "transcribe_duration": 1.907,
      "wpm": 146,
      "message": "ก็มีรายงานทำให้เรา"
    },
    {
      "message_id": 267,
      "agent_id": 4,
      "delay": 1.011,
      "speech_duration": 1.16,
      "transcribe_duration": 1.011,
      "wpm": 103,
      "message": "ทราบว่า"
    },
    {
      "message_id": 268,
      "agent_id": 4,
      "delay": 0.276,
      "speech_duration": 0.392,
      "transcribe_duration": 0.276,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 269,
      "agent_id": 4,
      "delay": 3.463,
      "speech_duration": 3.592,
      "transcribe_duration": 3.463,
      "wpm": 184,
      "message": "มาตรฐานตัวนี้เนี่ยสามารถที่จะลดต้นทุนนะคะ"
    },
    {
      "message_id": 270,
      "agent_id": 4,
      "delay": 4.126,
      "speech_duration": 4.232,
      "transcribe_duration": 4.126,
      "wpm": 181,
      "message": "ในการบริหารจัดการนะคะเกี่ยวกับตัวเลขที่สารสนเทศ"
    },
    {
      "message_id": 271,
      "agent_id": 4,
      "delay": 2.489,
      "speech_duration": 2.432,
      "transcribe_duration": 2.489,
      "wpm": 185,
      "message": "ลงไปถึง 500 ล้านเหรียญสหรัฐ"
    },
    {
      "message_id": 272,
      "agent_id": 4,
      "delay": 2.789,
      "speech_duration": 2.952,
      "transcribe_duration": 2.789,
      "wpm": 218,
      "message": "ถือว่าเป็นการประหยัดต้นทุนที่ค่อนข้างสูง"
    },
    {
      "message_id": 273,
      "agent_id": 4,
      "delay": 1.386,
      "speech_duration": 1.544,
      "transcribe_duration": 1.386,
      "wpm": 29,
      "message": "มี"
    },
    {
      "message_id": 274,
      "agent_id": 4,
      "delay": 0.263,
      "speech_duration": 0.392,
      "transcribe_duration": 0.263,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 275,
      "agent_id": 4,
      "delay": 4.444,
      "speech_duration": 4.616,
      "transcribe_duration": 4.444,
      "wpm": 172,
      "message": "หรือจะเป็นการคิดต้นทุนด้านปฏิบัติงานก็สามารถที่จะ"
    },
    {
      "message_id": 276,
      "agent_id": 4,
      "delay": 1.118,
      "speech_duration": 1.288,
      "transcribe_duration": 1.118,
      "wpm": 151,
      "message": "ช่วยลดต้นทุน"
    },
    {
      "message_id": 277,
      "agent_id": 4,
      "delay": 0.216,
      "speech_duration": 0.328,
      "transcribe_duration": 0.216,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 278,
      "agent_id": 4,
      "delay": 1.59,
      "speech_duration": 1.736,
      "transcribe_duration": 1.59,
      "wpm": 138,
      "message": "6-8 เปอร์เซ็นต์"
    },
    {
      "message_id": 279,
      "agent_id": 4,
      "delay": 5.229,
      "speech_duration": 5.384,
      "transcribe_duration": 5.229,
      "wpm": 148,
      "message": "ในการดูแลนะคะบุคลากรด้านเทคโนโลยีสารสนเทศของเราก็"
    },
    {
      "message_id": 280,
      "agent_id": 4,
      "delay": 0.743,
      "speech_duration": 0.904,
      "transcribe_duration": 0.743,
      "wpm": 83,
      "message": "ลดลง"
    },
    {
      "message_id": 281,
      "agent_id": 4,
      "delay": 3.393,
      "speech_duration": 3.528,
      "transcribe_duration": 3.393,
      "wpm": 200,
      "message": "คือประหยัดมากขึ้นตั้ง 15 ถึง 20 เปอร์เซ็นต์"
    },
    {
      "message_id": 282,
      "agent_id": 4,
      "delay": 0.786,
      "speech_duration": 0.968,
      "transcribe_duration": 0.786,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 283,
      "agent_id": 4,
      "delay": 8.448,
      "speech_duration": 8.456,
      "transcribe_duration": 8.448,
      "wpm": 200,
      "message": "รวมหน่วยงานนะคะของตัวเขียนจีนเนี่ยเราก็จะเห็นได้จากพวกผลิตภัณฑ์ที่ขายตามพวกห้างสรรพสินค้าหรือร้านค้าต่างๆ"
    },
    {
      "message_id": 284,
      "agent_id": 4,
      "delay": 2.123,
      "speech_duration": 2.248,
      "transcribe_duration": 2.123,
      "wpm": 113,
      "message": "นักศึกษาน่าจะได้"
    },
    {
      "message_id": 285,
      "agent_id": 4,
      "delay": 6.366,
      "speech_duration": 6.408,
      "transcribe_duration": 6.366,
      "wpm": 152,
      "message": "ชายมาอุปโภคบริโภคนะคะไม่เป็นพวกยาสระผมแพนทีน Head \u0026 Shoulders"
    },
    {
      "message_id": 286,
      "agent_id": 4,
      "delay": 0.603,
      "speech_duration": 0.776,
      "transcribe_duration": 0.603,
      "wpm": 97,
      "message": "นะคะ"
    },
    {
      "message_id": 287,
      "agent_id": 4,
      "delay": 0.227,
      "speech_duration": 0.392,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 288,
      "agent_id": 4,
      "delay": 0.279,
      "speech_duration": 0.392,
      "transcribe_duration": 0.279,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 289,
      "agent_id": 4,
      "delay": 0.899,
      "speech_duration": 1.032,
      "transcribe_duration": 0.899,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 290,
      "agent_id": 4,
      "delay": 1.178,
      "speech_duration": 1.352,
      "transcribe_duration": 1.178,
      "wpm": 89,
      "message": "ยาสีฟัน"
    },
    {
      "message_id": 291,
      "agent_id": 4,
      "delay": 1.766,
      "speech_duration": 1.728,
      "transcribe_duration": 1.766,
      "wpm": 139,
      "message": "ต่างๆมากมายนะคะ"
    },
    {
      "message_id": 292,
      "agent_id": 4,
      "delay": 1.054,
      "speech_duration": 1.224,
      "transcribe_duration": 1.054,
      "wpm": 86,
      "message": "ดาวนี่"
    },
    {
      "message_id": 293,
      "agent_id": 4,
      "delay": 4.155,
      "speech_duration": 4.232,
      "transcribe_duration": 4.155,
      "wpm": 124,
      "message": "ซึ่งเปลี่ยน genius เป็นบริษัทที่"
    },
    {
      "message_id": 294,
      "agent_id": 4,
      "delay": 0.799,
      "speech_duration": 0.968,
      "transcribe_duration": 0.799,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 295,
      "agent_id": 4,
      "delay": 2.726,
      "speech_duration": 2.888,
      "transcribe_duration": 2.726,
      "wpm": 130,
      "message": "ยักษ์ใหญ่ของอเมริกานะคะ"
    },
    {
      "message_id": 296,
      "agent_id": 4,
      "delay": 0.334,
      "speech_duration": 0.52,
      "transcribe_duration": 0.334,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 297,
      "agent_id": 4,
      "delay": 0.667,
      "speech_duration": 0.84,
      "transcribe_duration": 0.667,
      "wpm": 71,
      "message": "ถูก"
    },
    {
      "message_id": 298,
      "agent_id": 4,
      "delay": 0.385,
      "speech_duration": 0.52,
      "transcribe_duration": 0.385,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 299,
      "agent_id": 4,
      "delay": 2.524,
      "speech_duration": 2.696,
      "transcribe_duration": 2.524,
      "wpm": 106,
      "message": "ให้บริการลูกค้ามา"
    },
    {
      "message_id": 300,
      "agent_id": 4,
      "delay": 8.076,
      "speech_duration": 7.936,
      "transcribe_duration": 8.076,
      "wpm": 219,
      "message": "150 กว่าปีละเริ่มเข้าไทยประมาณ 50 กว่าปีก็จะเป็นบริษัทที่ค่อนข้างให้บริการเกือบทั่วโลกมีอีกแล้วก็เห็นแบรนด์"
    },
    {
      "message_id": 301,
      "agent_id": 4,
      "delay": 0.54,
      "speech_duration": 0.512,
      "transcribe_duration": 0.54,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 302,
      "agent_id": 4,
      "delay": 0.811,
      "speech_duration": 0.968,
      "transcribe_duration": 0.811,
      "wpm": 155,
      "message": "พวกนี้น่ะ"
    },
    {
      "message_id": 303,
      "agent_id": 4,
      "delay": 0.358,
      "speech_duration": 0.52,
      "transcribe_duration": 0.358,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 304,
      "agent_id": 4,
      "delay": 3.675,
      "speech_duration": 3.72,
      "transcribe_duration": 3.675,
      "wpm": 194,
      "message": "ก็จะเป็นเหมือนไอ้โชคนะคะก็จะมีหลากหลายประเทศ"
    },
    {
      "message_id": 305,
      "agent_id": 4,
      "delay": 1.917,
      "speech_duration": 2.056,
      "transcribe_duration": 1.917,
      "wpm": 153,
      "message": "ธนาคารก็จะเป็นผลิต"
    },
    {
      "message_id": 306,
      "agent_id": 4,
      "delay": 3.646,
      "speech_duration": 3.784,
      "transcribe_duration": 3.646,
      "wpm": 151,
      "message": "ภายใต้กรอบ PNG นะคะก็จะเป็นตามชื่อ"
    },
    {
      "message_id": 307,
      "agent_id": 4,
      "delay": 3.773,
      "speech_duration": 3.912,
      "transcribe_duration": 3.773,
      "wpm": 150,
      "message": "ของแต่ละประเทศอาจจะเป็นพี่ไป ng ของ"
    },
    {
      "message_id": 308,
      "agent_id": 4,
      "delay": 5.153,
      "speech_duration": 5.256,
      "transcribe_duration": 5.153,
      "wpm": 151,
      "message": "ไม่กล้านะคะของไทยเรามันก็จะมีหน้าตาพี่แบรนด์นะคะ"
    },
    {
      "message_id": 309,
      "agent_id": 4,
      "delay": 2.501,
      "speech_duration": 2.632,
      "transcribe_duration": 2.501,
      "wpm": 194,
      "message": "เป็นแบรนด์เดียวกันนะคะแล้วก็แตะ"
    },
    {
      "message_id": 310,
      "agent_id": 4,
      "delay": 0.27,
      "speech_duration": 0.392,
      "transcribe_duration": 0.27,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 311,
      "agent_id": 4,
      "delay": 1.835,
      "speech_duration": 1.928,
      "transcribe_duration": 1.835,
      "wpm": 195,
      "message": "ละลายการผลิตเท่าแล้วแต่"
    },
    {
      "message_id": 312,
      "agent_id": 4,
      "delay": 1.816,
      "speech_duration": 1.864,
      "transcribe_duration": 1.816,
      "wpm": 169,
      "message": "รับประเทศนั่นเองนะคะ"
    },
    {
      "message_id": 313,
      "agent_id": 4,
      "delay": 0.293,
      "speech_duration": 0.328,
      "transcribe_duration": 0.293,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 314,
      "agent_id": 4,
      "delay": 2.585,
      "speech_duration": 2.696,
      "transcribe_duration": 2.585,
      "wpm": 184,
      "message": "ก็จะเป็นตัวอย่างของหน่วยงานแรก"
    },
    {
      "message_id": 315,
      "agent_id": 4,
      "delay": 0.296,
      "speech_duration": 0.328,
      "transcribe_duration": 0.296,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 316,
      "agent_id": 4,
      "delay": 1.69,
      "speech_duration": 1.864,
      "transcribe_duration": 1.69,
      "wpm": 233,
      "message": "ที่นำมาใช้แล้วเกิดประโยชน์"
    },
    {
      "message_id": 317,
      "agent_id": 4,
      "delay": 0.803,
      "speech_duration": 0.968,
      "transcribe_duration": 0.803,
      "wpm": 93,
      "message": "จริงๆ"
    },
    {
      "message_id": 318,
      "agent_id": 4,
      "delay": 0.262,
      "speech_duration": 0.392,
      "transcribe_duration": 0.262,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 319,
      "agent_id": 4,
      "delay": 1.505,
      "speech_duration": 1.672,
      "transcribe_duration": 1.505,
      "wpm": 45,
      "message": "พม่า"
    },
    {
      "message_id": 320,
      "agent_id": 4,
      "delay": 3.319,
      "speech_duration": 3.464,
      "transcribe_duration": 3.319,
      "wpm": 186,
      "message": "หน่วยงานที่ 2 หรือองค์กรที่ 2 ที่เรานำ"
    },
    {
      "message_id": 321,
      "agent_id": 4,
      "delay": 5.397,
      "speech_duration": 5.184,
      "transcribe_duration": 5.397,
      "wpm": 179,
      "message": "มายกตัวอย่างนะคะก็จะเป็นเวลานะคะก็จะเป็นบริษัทหรือองค์กรที่"
    },
    {
      "message_id": 322,
      "agent_id": 4,
      "delay": 0.856,
      "speech_duration": 1.032,
      "transcribe_duration": 0.856,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 323,
      "agent_id": 4,
      "delay": 2.273,
      "speech_duration": 2.44,
      "transcribe_duration": 2.273,
      "wpm": 172,
      "message": "ให้บริการนะคะเกี่ยวกับพวก"
    },
    {
      "message_id": 324,
      "agent_id": 4,
      "delay": 1.778,
      "speech_duration": 1.928,
      "transcribe_duration": 1.778,
      "wpm": 93,
      "message": "รถขุดเจาะรถ"
    },
    {
      "message_id": 325,
      "agent_id": 4,
      "delay": 2.729,
      "speech_duration": 2.824,
      "transcribe_duration": 2.729,
      "wpm": 127,
      "message": "บีมนะคะพวกแม็คโครต่างๆ"
    },
    {
      "message_id": 326,
      "agent_id": 4,
      "delay": 6.833,
      "speech_duration": 6.92,
      "transcribe_duration": 6.833,
      "wpm": 145,
      "message": "ซึ่งเราน่าจะเคยเห็นตามพวกไซต์ก่อสร้างนะคะพี่เป็นสร้างถนนสร้าง"
    },
    {
      "message_id": 327,
      "agent_id": 4,
      "delay": 2.009,
      "speech_duration": 1.984,
      "transcribe_duration": 2.009,
      "wpm": 113,
      "message": "อาคารบ้านเรือน"
    },
    {
      "message_id": 328,
      "agent_id": 4,
      "delay": 4.656,
      "speech_duration": 4.744,
      "transcribe_duration": 4.656,
      "wpm": 174,
      "message": "บริษัทนี้ก็จะเป็นบริษัทค่อนข้างใหญ่การให้บริการพ่วง"
    },
    {
      "message_id": 329,
      "agent_id": 4,
      "delay": 0.23,
      "speech_duration": 0.392,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 330,
      "agent_id": 4,
      "delay": 0.602,
      "speech_duration": 0.776,
      "transcribe_duration": 0.602,
      "wpm": 155,
      "message": "เครื่อง"
    },
    {
      "message_id": 331,
      "agent_id": 4,
      "delay": 0.613,
      "speech_duration": 0.776,
      "transcribe_duration": 0.613,
      "wpm": 97,
      "message": "นะคะ"
    },
    {
      "message_id": 332,
      "agent_id": 4,
      "delay": 0.252,
      "speech_duration": 0.392,
      "transcribe_duration": 0.252,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 333,
      "agent_id": 4,
      "delay": 0.244,
      "speech_duration": 0.392,
      "transcribe_duration": 0.244,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 334,
      "agent_id": 4,
      "delay": 0.333,
      "speech_duration": 0.52,
      "transcribe_duration": 0.333,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 335,
      "agent_id": 4,
      "delay": 0.597,
      "speech_duration": 0.576,
      "transcribe_duration": 0.597,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 336,
      "agent_id": 4,
      "delay": 1.758,
      "speech_duration": 1.928,
      "transcribe_duration": 1.758,
      "wpm": 124,
      "message": "เข้าไปใช้ในการ"
    },
    {
      "message_id": 337,
      "agent_id": 4,
      "delay": 1.508,
      "speech_duration": 1.472,
      "transcribe_duration": 1.508,
      "wpm": 92,
      "message": "เจาะนะคะ"
    },
    {
      "message_id": 338,
      "agent_id": 4,
      "delay": 8.675,
      "speech_duration": 8.776,
      "transcribe_duration": 8.675,
      "wpm": 168,
      "message": "ดินนะคะหรือว่าทำเสาธงเสาปูนนะคะบริษัทเนี่ยก็แนะนำตัวมาตรฐานตัวไอติม IQ เนี่ยมาใช้เหมือนกัน"
    },
    {
      "message_id": 339,
      "agent_id": 4,
      "delay": 4.862,
      "speech_duration": 4.936,
      "transcribe_duration": 4.862,
      "wpm": 134,
      "message": "ของตัวเพียวซีก็ใช้เมื่อคริสตศักราช 1990 9"
    },
    {
      "message_id": 340,
      "agent_id": 4,
      "delay": 4.186,
      "speech_duration": 4.168,
      "transcribe_duration": 4.186,
      "wpm": 144,
      "message": "หันมาอีกทีนึงนะคะตัวฉันจับเวลาเนี่ยนะ"
    },
    {
      "message_id": 341,
      "agent_id": 4,
      "delay": 5.401,
      "speech_duration": 5.576,
      "transcribe_duration": 5.401,
      "wpm": 148,
      "message": "ได้นำมาใช้เช่นเดียวกันก็คือปีคริสตศักราช 2000 นะคะ"
    },
    {
      "message_id": 342,
      "agent_id": 4,
      "delay": 3.786,
      "speech_duration": 3.912,
      "transcribe_duration": 3.786,
      "wpm": 150,
      "message": "ลดปัญหานะคะที่เกิดขึ้นณปัจจุบันและก็"
    },
    {
      "message_id": 343,
      "agent_id": 4,
      "delay": 2.924,
      "speech_duration": 3.08,
      "transcribe_duration": 2.924,
      "wpm": 219,
      "message": "สามารถเพิ่มอัตราการตอบสนองต่อผู้ใช้บริการ"
    },
    {
      "message_id": 344,
      "agent_id": 4,
      "delay": 0.297,
      "speech_duration": 0.392,
      "transcribe_duration": 0.297,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 345,
      "agent_id": 4,
      "delay": 1.569,
      "speech_duration": 1.736,
      "transcribe_duration": 1.569,
      "wpm": 130,
      "message": "คือพูดง่ายๆคือ"
    },
    {
      "message_id": 346,
      "agent_id": 4,
      "delay": 3.147,
      "speech_duration": 3.272,
      "transcribe_duration": 3.147,
      "wpm": 165,
      "message": "ลูกค้าหรือว่าผู้มาใช้บริการมาซื้อ"
    },
    {
      "message_id": 347,
      "agent_id": 4,
      "delay": 6.623,
      "speech_duration": 6.528,
      "transcribe_duration": 6.623,
      "wpm": 198,
      "message": "สินค้าของเราจะจับเวลาหรือว่ามีการเช่าซื้อต่างๆเนี่ยก็เกิดความไว้วางใจนะเราทำให้"
    },
    {
      "message_id": 348,
      "agent_id": 4,
      "delay": 0.737,
      "speech_duration": 0.904,
      "transcribe_duration": 0.737,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 349,
      "agent_id": 4,
      "delay": 1.95,
      "speech_duration": 2.12,
      "transcribe_duration": 1.95,
      "wpm": 177,
      "message": "ลูกค้าเนี่ยเพิ่มมากขึ้น"
    },
    {
      "message_id": 350,
      "agent_id": 4,
      "delay": 3.368,
      "speech_duration": 3.464,
      "transcribe_duration": 3.368,
      "wpm": 113,
      "message": "63 ที่ตั้งเป้าไว้ 60-70"
    },
    {
      "message_id": 351,
      "agent_id": 4,
      "delay": 5.262,
      "speech_duration": 5.384,
      "transcribe_duration": 5.262,
      "wpm": 125,
      "message": "10% ก็เพิ่มขึ้นเป็น 90% ก็ค่อนข้างมีอัตรา"
    },
    {
      "message_id": 352,
      "agent_id": 4,
      "delay": 2.972,
      "speech_duration": 3.144,
      "transcribe_duration": 2.972,
      "wpm": 134,
      "message": "ลูกค้าที่เพิ่มมากขึ้นนะคะ"
    },
    {
      "message_id": 353,
      "agent_id": 4,
      "delay": 3.582,
      "speech_duration": 3.72,
      "transcribe_duration": 3.582,
      "wpm": 161,
      "message": "เราก็ได้ผลกำไรหรือผลตอบแทนที่มากขึ้น"
    },
    {
      "message_id": 354,
      "agent_id": 4,
      "delay": 5.406,
      "speech_duration": 5.512,
      "transcribe_duration": 5.406,
      "wpm": 188,
      "message": "องค์กรของเรานั่นเองก็จะเป็นบริษัทที่ 2 นะคะในตัวอย่างที่ถูกนำไป"
    },
    {
      "message_id": 355,
      "agent_id": 4,
      "delay": 1,
      "speech_duration": 1.16,
      "transcribe_duration": 1,
      "wpm": 142,
      "message": "ใช้งานจริง"
    },
    {
      "message_id": 356,
      "agent_id": 4,
      "delay": 0.543,
      "speech_duration": 0.712,
      "transcribe_duration": 0.543,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 357,
      "agent_id": 4,
      "delay": 0.212,
      "speech_duration": 0.328,
      "transcribe_duration": 0.212,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 358,
      "agent_id": 4,
      "delay": 3.802,
      "speech_duration": 3.976,
      "transcribe_duration": 3.802,
      "wpm": 68,
      "message": "ทักมานะคะก็จะเป็น"
    },
    {
      "message_id": 359,
      "agent_id": 4,
      "delay": 0.396,
      "speech_duration": 0.384,
      "transcribe_duration": 0.396,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 360,
      "agent_id": 4,
      "delay": 1.802,
      "speech_duration": 1.928,
      "transcribe_duration": 1.802,
      "wpm": 86,
      "message": "บริษัทนานา"
    },
    {
      "message_id": 361,
      "agent_id": 4,
      "delay": 0.282,
      "speech_duration": 0.328,
      "transcribe_duration": 0.282,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 362,
      "agent_id": 4,
      "delay": 5.676,
      "speech_duration": 5.704,
      "transcribe_duration": 5.676,
      "wpm": 105,
      "message": "ออนตาริโอนะคะจัดส่งนะคะก็จะเป็นบริษัท"
    },
    {
      "message_id": 363,
      "agent_id": 4,
      "delay": 2.006,
      "speech_duration": 2.184,
      "transcribe_duration": 2.006,
      "wpm": 117,
      "message": "ของประเทศแคนาดา"
    },
    {
      "message_id": 364,
      "agent_id": 4,
      "delay": 2.482,
      "speech_duration": 2.632,
      "transcribe_duration": 2.482,
      "wpm": 222,
      "message": "บริษัทนี้ก็ทำหน้าจะทำหน้าที่ดูแลนะคะ"
    },
    {
      "message_id": 365,
      "agent_id": 4,
      "delay": 0.607,
      "speech_duration": 0.776,
      "transcribe_duration": 0.607,
      "wpm": 193,
      "message": "เกี่ยวกับ"
    },
    {
      "message_id": 366,
      "agent_id": 4,
      "delay": 0.747,
      "speech_duration": 0.904,
      "transcribe_duration": 0.747,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 367,
      "agent_id": 4,
      "delay": 1.512,
      "speech_duration": 1.472,
      "transcribe_duration": 1.512,
      "wpm": 112,
      "message": "ระบบของรัฐ"
    },
    {
      "message_id": 368,
      "agent_id": 4,
      "delay": 5.3,
      "speech_duration": 5.384,
      "transcribe_duration": 5.3,
      "wpm": 156,
      "message": "รัฐบาลแคนาดานั้นเองก็นำตัวมาตรฐาน itilไอทีมาใช้นะคะ"
    },
    {
      "message_id": 369,
      "agent_id": 4,
      "delay": 5.563,
      "speech_duration": 5.64,
      "transcribe_duration": 5.563,
      "wpm": 184,
      "message": "ก็จะเป็นใช้ปีเดียวกันกับตัวเพียงปีเลยก็อยู่ที่ปีคริสตศักราช 1999"
    },
    {
      "message_id": 370,
      "agent_id": 4,
      "delay": 0.725,
      "speech_duration": 0.704,
      "transcribe_duration": 0.725,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 371,
      "agent_id": 4,
      "delay": 2.924,
      "speech_duration": 2.816,
      "transcribe_duration": 2.924,
      "wpm": 154,
      "message": "โดยเข้าฉาย Virtual Service"
    },
    {
      "message_id": 372,
      "agent_id": 4,
      "delay": 0.412,
      "speech_duration": 0.584,
      "transcribe_duration": 0.412,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 373,
      "agent_id": 4,
      "delay": 7.674,
      "speech_duration": 7.688,
      "transcribe_duration": 7.674,
      "wpm": 189,
      "message": "ตัว worship เนี่ยเป็นยังไงก็ตามชื่อนะคะก็คือจะอยู่ที่ไหนก็ได้สามารถที่จะให้บริการเกี่ยวกับ"
    },
    {
      "message_id": 374,
      "agent_id": 4,
      "delay": 2.515,
      "speech_duration": 2.632,
      "transcribe_duration": 2.515,
      "wpm": 91,
      "message": "สารสนเทศกรณีที่"
    },
    {
      "message_id": 375,
      "agent_id": 4,
      "delay": 7.88,
      "speech_duration": 7.816,
      "transcribe_duration": 7.88,
      "wpm": 202,
      "message": "รัฐบาลของแคนาดาหรือว่าเป็นเจ้าหน้าที่พนักงานนะคะที่อยู่ในหน่วยงานหรือองค์กรของรัฐบาลแคนาดามีปัญหา"
    },
    {
      "message_id": 376,
      "agent_id": 4,
      "delay": 0.551,
      "speech_duration": 0.712,
      "transcribe_duration": 0.551,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 377,
      "agent_id": 4,
      "delay": 0.35,
      "speech_duration": 0.52,
      "transcribe_duration": 0.35,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 378,
      "agent_id": 4,
      "delay": 1.392,
      "speech_duration": 1.544,
      "transcribe_duration": 1.392,
      "wpm": 136,
      "message": "ระบบสารสนเทศ"
    },
    {
      "message_id": 379,
      "agent_id": 4,
      "delay": 1.774,
      "speech_duration": 1.928,
      "transcribe_duration": 1.774,
      "wpm": 163,
      "message": "เราเราก็สามารถที่จะ"
    },
    {
      "message_id": 380,
      "agent_id": 4,
      "delay": 1.313,
      "speech_duration": 1.48,
      "transcribe_duration": 1.313,
      "wpm": 172,
      "message": "เข้าไปให้บริการ"
    },
    {
      "message_id": 381,
      "agent_id": 4,
      "delay": 3.821,
      "speech_duration": 3.912,
      "transcribe_duration": 3.821,
      "wpm": 173,
      "message": "การให้บริการนี้คือยังไงเราไม่จำเป็นต้องที่"
    },
    {
      "message_id": 382,
      "agent_id": 4,
      "delay": 1.389,
      "speech_duration": 1.344,
      "transcribe_duration": 1.389,
      "wpm": 145,
      "message": "ไปนั่งอยู่นะ"
    },
    {
      "message_id": 383,
      "agent_id": 4,
      "delay": 1.632,
      "speech_duration": 1.8,
      "transcribe_duration": 1.632,
      "wpm": 83,
      "message": "รัฐบาลของ"
    },
    {
      "message_id": 384,
      "agent_id": 4,
      "delay": 4.986,
      "speech_duration": 5.128,
      "transcribe_duration": 4.986,
      "wpm": 240,
      "message": "แคนาดาก็สามารถที่จะอยู่ที่ไหนก็ได้ที่สามารถให้บริการก็คือสามารถที่จะ Remote"
    },
    {
      "message_id": 385,
      "agent_id": 4,
      "delay": 1.589,
      "speech_duration": 1.672,
      "transcribe_duration": 1.589,
      "wpm": 153,
      "message": "หรือว่าเข้าไปนะ"
    },
    {
      "message_id": 386,
      "agent_id": 4,
      "delay": 5.248,
      "speech_duration": 5.384,
      "transcribe_duration": 5.248,
      "wpm": 242,
      "message": "เครื่องคอมพิวเตอร์หรือว่าตัวระบบ Server ก็สามารถจัดการดูแลให้โดยอาจจะไม่ต้องพบปะ"
    },
    {
      "message_id": 387,
      "agent_id": 4,
      "delay": 0.364,
      "speech_duration": 0.52,
      "transcribe_duration": 0.364,
      "wpm": 144,
      "message": "กลับ"
    },
    {
      "message_id": 388,
      "agent_id": 4,
      "delay": 0.851,
      "speech_duration": 0.832,
      "transcribe_duration": 0.851,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 389,
      "agent_id": 4,
      "delay": 4.667,
      "speech_duration": 4.808,
      "transcribe_duration": 4.667,
      "wpm": 162,
      "message": "ขอใช้บริการได้เลยช่วยลดระยะเวลาในการเข้าไปทำงาน"
    },
    {
      "message_id": 390,
      "agent_id": 4,
      "delay": 6.984,
      "speech_duration": 7.048,
      "transcribe_duration": 6.984,
      "wpm": 215,
      "message": "ปัญหาก็จะถูกการแก้ไขที่จะค่อนข้างรวดเร็วก็คือมีแจ้งมาก็สามารถที่จะอักเสบ access หรือว่าเข้ามา"
    },
    {
      "message_id": 391,
      "agent_id": 4,
      "delay": 2.931,
      "speech_duration": 3.016,
      "transcribe_duration": 2.931,
      "wpm": 204,
      "message": "ปัญหาของตัวระบบเนี่ยได้ค่อนข้างรวดเร็ว"
    },
    {
      "message_id": 392,
      "agent_id": 4,
      "delay": 2.268,
      "speech_duration": 2.24,
      "transcribe_duration": 2.268,
      "wpm": 187,
      "message": "ดังนั้นความต้องการของลูกค้า"
    },
    {
      "message_id": 393,
      "agent_id": 4,
      "delay": 3.429,
      "speech_duration": 3.592,
      "transcribe_duration": 3.429,
      "wpm": 221,
      "message": "ตั้งปลุกตอบสนองได้อย่างรวดเร็วก็จะเกิดความพึงพอใจ"
    },
    {
      "message_id": 394,
      "agent_id": 4,
      "delay": 2.893,
      "speech_duration": 3.016,
      "transcribe_duration": 2.893,
      "wpm": 199,
      "message": "ให้กับลูกค้าแล้วอีกนะแก้ปัญหาได้เร็ว"
    },
    {
      "message_id": 395,
      "agent_id": 4,
      "delay": 0.756,
      "speech_duration": 0.904,
      "transcribe_duration": 0.756,
      "wpm": 116,
      "message": "ช่วยลด"
    },
    {
      "message_id": 396,
      "agent_id": 4,
      "delay": 3.431,
      "speech_duration": 3.528,
      "transcribe_duration": 3.431,
      "wpm": 136,
      "message": "จำนวนนาการจ้างเกี่ยวกับบุคลากร"
    },
    {
      "message_id": 397,
      "agent_id": 4,
      "delay": 0.272,
      "speech_duration": 0.256,
      "transcribe_duration": 0.272,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 398,
      "agent_id": 4,
      "delay": 4.559,
      "speech_duration": 4.552,
      "transcribe_duration": 4.559,
      "wpm": 208,
      "message": "ไม่ต้องเสียค่าเดินทางนู่นนี่นั่นนะคะจะมีค่าใช้จ่ายหรือเปล่า"
    },
    {
      "message_id": 399,
      "agent_id": 4,
      "delay": 1.562,
      "speech_duration": 1.736,
      "transcribe_duration": 1.562,
      "wpm": 130,
      "message": "ลดลงก็คือช่วย"
    },
    {
      "message_id": 400,
      "agent_id": 4,
      "delay": 4.515,
      "speech_duration": 4.616,
      "transcribe_duration": 4.515,
      "wpm": 227,
      "message": "ลดค่าใช้จ่ายในการ support หรือว่าเข้าไปดูแลได้ถึง 40 เปอร์เซ็นต์"
    },
    {
      "message_id": 401,
      "agent_id": 4,
      "delay": 3.159,
      "speech_duration": 3.272,
      "transcribe_duration": 3.159,
      "wpm": 165,
      "message": "อันนี้เข้าใจง่ายยิ่งขึ้นนะคะทำให้"
    },
    {
      "message_id": 402,
      "agent_id": 4,
      "delay": 4.966,
      "speech_duration": 5.064,
      "transcribe_duration": 4.966,
      "wpm": 193,
      "message": "แก้ปัญหาแล้วก็ตัวระบบงานของระบบรัฐบาลของแคนาดาก็สามารถที่จะ"
    },
    {
      "message_id": 403,
      "agent_id": 4,
      "delay": 1.446,
      "speech_duration": 1.608,
      "transcribe_duration": 1.446,
      "wpm": 149,
      "message": "ดำเนินงานไปยัง"
    },
    {
      "message_id": 404,
      "agent_id": 4,
      "delay": 5.324,
      "speech_duration": 5.384,
      "transcribe_duration": 5.324,
      "wpm": 187,
      "message": "ปกติโดยไม่มีการสะดุดนั่นเองคือกรณีที่มีปัญหาขึ้นมาก็สามารถที่จะ"
    },
    {
      "message_id": 405,
      "agent_id": 4,
      "delay": 5.338,
      "speech_duration": 5.448,
      "transcribe_duration": 5.338,
      "wpm": 182,
      "message": "เข้ามาแจ้งนะคะแล้วก็สามารถที่จะได้รับการแก้ไขขึ้นข้างรวดเร็ว"
    },
    {
      "message_id": 406,
      "agent_id": 4,
      "delay": 2.652,
      "speech_duration": 2.76,
      "transcribe_duration": 2.652,
      "wpm": 152,
      "message": "อันนี้ก็จะค่อนเกิดประโยชน์"
    },
    {
      "message_id": 407,
      "agent_id": 4,
      "delay": 2.347,
      "speech_duration": 2.44,
      "transcribe_duration": 2.347,
      "wpm": 209,
      "message": "นะคะกับผู้ชายบริการของเรานั้นเอง"
    },
    {
      "message_id": 408,
      "agent_id": 4,
      "delay": 5.335,
      "speech_duration": 5.448,
      "transcribe_duration": 5.335,
      "wpm": 140,
      "message": "อันนี้ก็จะเป็นตัวอย่างนะคะที่ 3 ของหน่วยงานพี่"
    },
    {
      "message_id": 409,
      "agent_id": 4,
      "delay": 2.669,
      "speech_duration": 2.824,
      "transcribe_duration": 2.669,
      "wpm": 175,
      "message": "นำมาใช้งานนั้นเองเราก็จะเห็นว่า"
    },
    {
      "message_id": 410,
      "agent_id": 4,
      "delay": 3.248,
      "speech_duration": 3.4,
      "transcribe_duration": 3.248,
      "wpm": 176,
      "message": "เริ่มใช้ตั้งแต่ต้นๆก็คือตั้งแต่ปีค.ศ"
    },
    {
      "message_id": 411,
      "agent_id": 4,
      "delay": 3.267,
      "speech_duration": 3.336,
      "transcribe_duration": 3.267,
      "wpm": 112,
      "message": "ศักราช 1999 นั่นเองนะคะ"
    },
    {
      "message_id": 412,
      "agent_id": 4,
      "delay": 1.757,
      "speech_duration": 1.728,
      "transcribe_duration": 1.757,
      "wpm": 156,
      "message": "แต่ละหน่วยงานที่"
    },
    {
      "message_id": 413,
      "agent_id": 4,
      "delay": 1.389,
      "speech_duration": 1.544,
      "transcribe_duration": 1.389,
      "wpm": 97,
      "message": "นำมาใช้ก็"
    },
    {
      "message_id": 414,
      "agent_id": 4,
      "delay": 3.68,
      "speech_duration": 3.848,
      "transcribe_duration": 3.68,
      "wpm": 144,
      "message": "เกิดผลตอบรับที่ดีช่วยลดค่าใช้จ่าย"
    },
    {
      "message_id": 415,
      "agent_id": 4,
      "delay": 0.87,
      "speech_duration": 1.032,
      "transcribe_duration": 0.87,
      "wpm": 102,
      "message": "ช่วยลด"
    },
    {
      "message_id": 416,
      "agent_id": 4,
      "delay": 4.227,
      "speech_duration": 4.36,
      "transcribe_duration": 4.227,
      "wpm": 210,
      "message": "ต้นทุนนะคะในการบริหารจัดการเกี่ยวกับหน่วยงานหรือองค์กรใด"
    },
    {
      "message_id": 417,
      "agent_id": 4,
      "delay": 1.204,
      "speech_duration": 1.352,
      "transcribe_duration": 1.204,
      "wpm": 211,
      "message": "ค่อนข้างสูงทีเดียว"
    },
    {
      "message_id": 418,
      "agent_id": 4,
      "delay": 0.269,
      "speech_duration": 0.328,
      "transcribe_duration": 0.269,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 419,
      "agent_id": 4,
      "delay": 5.233,
      "speech_duration": 5.32,
      "transcribe_duration": 5.233,
      "wpm": 166,
      "message": "คราวนี้เราจะมาดูวิวัฒนาการหรือการพัฒนาการของตัวมาตรฐาน"
    },
    {
      "message_id": 420,
      "agent_id": 4,
      "delay": 2.966,
      "speech_duration": 3.016,
      "transcribe_duration": 2.966,
      "wpm": 169,
      "message": "ipl หรือว่าตัวไอติมของเรานั่นเอง"
    },
    {
      "message_id": 421,
      "agent_id": 4,
      "delay": 0.605,
      "speech_duration": 0.776,
      "transcribe_duration": 0.605,
      "wpm": 97,
      "message": "นะคะ"
    },
    {
      "message_id": 422,
      "agent_id": 4,
      "delay": 0.69,
      "speech_duration": 0.84,
      "transcribe_duration": 0.69,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 423,
      "agent_id": 4,
      "delay": 0.227,
      "speech_duration": 0.328,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 424,
      "agent_id": 4,
      "delay": 1.362,
      "speech_duration": 0,
      "transcribe_duration": 1.362,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 425,
      "agent_id": 4,
      "delay": 2.334,
      "speech_duration": 2.44,
      "transcribe_duration": 2.334,
      "wpm": 55,
      "message": "occ นะคะ"
    },
    {
      "message_id": 426,
      "agent_id": 4,
      "delay": 0.221,
      "speech_duration": 0.328,
      "transcribe_duration": 0.221,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 427,
      "agent_id": 4,
      "delay": 1.65,
      "speech_duration": 1.8,
      "transcribe_duration": 1.65,
      "wpm": 133,
      "message": "ได้มีการเผยแพร่"
    },
    {
      "message_id": 428,
      "agent_id": 4,
      "delay": 3.245,
      "speech_duration": 3.336,
      "transcribe_duration": 3.245,
      "wpm": 166,
      "message": "เกี่ยวกับตัวมาตรฐาน IQ นะคะให้กลับ"
    },
    {
      "message_id": 429,
      "agent_id": 4,
      "delay": 2.611,
      "speech_duration": 2.76,
      "transcribe_duration": 2.611,
      "wpm": 185,
      "message": "ผู้ที่ต้องการนำตัวมาตรฐานตัวนี้"
    },
    {
      "message_id": 430,
      "agent_id": 4,
      "delay": 2.916,
      "speech_duration": 3.08,
      "transcribe_duration": 2.916,
      "wpm": 200,
      "message": "ไปใช้งานกับหน่วยงานหรือองค์กรของตัวเอง"
    },
    {
      "message_id": 431,
      "agent_id": 4,
      "delay": 3.443,
      "speech_duration": 3.592,
      "transcribe_duration": 3.443,
      "wpm": 138,
      "message": "นะคะตอนนี้เนื่องจากมีการใช้งาน"
    },
    {
      "message_id": 432,
      "agent_id": 4,
      "delay": 1.719,
      "speech_duration": 1.864,
      "transcribe_duration": 1.719,
      "wpm": 161,
      "message": "ฉันมากยิ่งขึ้นนะคะ"
    },
    {
      "message_id": 433,
      "agent_id": 4,
      "delay": 2.003,
      "speech_duration": 2.184,
      "transcribe_duration": 2.003,
      "wpm": 117,
      "message": "ก็ได้มีการพัฒนา"
    },
    {
      "message_id": 434,
      "agent_id": 4,
      "delay": 6.338,
      "speech_duration": 6.408,
      "transcribe_duration": 6.338,
      "wpm": 169,
      "message": "ไอ้ตัวมาตรฐานของเราเนี่ยมันค่อนข้างมีปัญหาช่วยแก้ปัญหาหรือไม่เกิน"
    },
    {
      "message_id": 435,
      "agent_id": 4,
      "delay": 0.653,
      "speech_duration": 0.84,
      "transcribe_duration": 0.653,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 436,
      "agent_id": 4,
      "delay": 2.592,
      "speech_duration": 2.76,
      "transcribe_duration": 2.592,
      "wpm": 201,
      "message": "จุดบกพร่องในการใช้ตัวมาตรฐานตัวนี้"
    },
    {
      "message_id": 437,
      "agent_id": 4,
      "delay": 0.227,
      "speech_duration": 0.392,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 438,
      "agent_id": 4,
      "delay": 2.42,
      "speech_duration": 2.568,
      "transcribe_duration": 2.42,
      "wpm": 140,
      "message": "ก็เกิดตัวมาตรฐานไอคิว"
    },
    {
      "message_id": 439,
      "agent_id": 4,
      "delay": 3.106,
      "speech_duration": 3.144,
      "transcribe_duration": 3.106,
      "wpm": 177,
      "message": "IG I am ของเราเนี่ยในเวอร์ชั่นที่ 2"
    },
    {
      "message_id": 440,
      "agent_id": 4,
      "delay": 3.25,
      "speech_duration": 3.4,
      "transcribe_duration": 3.25,
      "wpm": 146,
      "message": "เป็นเวอร์ชั่นที่ถูกพัฒนาขึ้นมา"
    },
    {
      "message_id": 441,
      "agent_id": 4,
      "delay": 0.61,
      "speech_duration": 0.576,
      "transcribe_duration": 0.61,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 442,
      "agent_id": 4,
      "delay": 3.736,
      "speech_duration": 3.648,
      "transcribe_duration": 3.736,
      "wpm": 136,
      "message": "โลชั่นที่ 2 คราวนี้ก็มีการพัฒนา"
    },
    {
      "message_id": 443,
      "agent_id": 4,
      "delay": 2.931,
      "speech_duration": 3.016,
      "transcribe_duration": 2.931,
      "wpm": 204,
      "message": "เกิดมาผลัดไปอีกก็จะเป็นเวอร์ชั่นที่ 3"
    },
    {
      "message_id": 444,
      "agent_id": 4,
      "delay": 2.674,
      "speech_duration": 2.824,
      "transcribe_duration": 2.674,
      "wpm": 101,
      "message": "โดยมีชื่อที่เรียก"
    },
    {
      "message_id": 445,
      "agent_id": 4,
      "delay": 0.862,
      "speech_duration": 1.032,
      "transcribe_duration": 0.862,
      "wpm": 73,
      "message": "นะฮะ"
    },
    {
      "message_id": 446,
      "agent_id": 4,
      "delay": 5.753,
      "speech_duration": 5.832,
      "transcribe_duration": 5.753,
      "wpm": 167,
      "message": "เต้นก็คือ information Technology infrastructure Library แล้วก็"
    },
    {
      "message_id": 447,
      "agent_id": 4,
      "delay": 0.926,
      "speech_duration": 1.096,
      "transcribe_duration": 0.926,
      "wpm": 96,
      "message": "ชั้น 3"
    },
    {
      "message_id": 448,
      "agent_id": 4,
      "delay": 0.599,
      "speech_duration": 0.776,
      "transcribe_duration": 0.599,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 449,
      "agent_id": 4,
      "delay": 2.068,
      "speech_duration": 2.248,
      "transcribe_duration": 2.068,
      "wpm": 87,
      "message": "ซึ่งถูกกำหนด"
    },
    {
      "message_id": 450,
      "agent_id": 4,
      "delay": 0.297,
      "speech_duration": 0.328,
      "transcribe_duration": 0.297,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 451,
      "agent_id": 4,
      "delay": 5.501,
      "speech_duration": 5.64,
      "transcribe_duration": 5.501,
      "wpm": 152,
      "message": "รักนะคะออกเป็น 5 มาตรฐานในตัวกรอบแนวคิดในแนวปฏิบัติ"
    },
    {
      "message_id": 452,
      "agent_id": 4,
      "delay": 0.714,
      "speech_duration": 0.84,
      "transcribe_duration": 0.714,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 453,
      "agent_id": 4,
      "delay": 3.996,
      "speech_duration": 4.104,
      "transcribe_duration": 3.996,
      "wpm": 190,
      "message": "เอาตัวมาตรฐานไ*******เนี่ยไปประยุกต์ใช้เกี่ยวกับ"
    },
    {
      "message_id": 454,
      "agent_id": 4,
      "delay": 2.417,
      "speech_duration": 2.568,
      "transcribe_duration": 2.417,
      "wpm": 129,
      "message": "ระบบสารสนเทศว่ามีการ"
    },
    {
      "message_id": 455,
      "agent_id": 4,
      "delay": 0.228,
      "speech_duration": 0.328,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 456,
      "agent_id": 4,
      "delay": 3.305,
      "speech_duration": 3.4,
      "transcribe_duration": 3.305,
      "wpm": 176,
      "message": "กระทำหรือว่าทำตามขั้นตอนนะคะพี่ตกหรอก"
    },
    {
      "message_id": 457,
      "agent_id": 4,
      "delay": 2.031,
      "speech_duration": 2.184,
      "transcribe_duration": 2.031,
      "wpm": 199,
      "message": "เอาไว้ตัวนี้ก็จะสามารถช่วย"
    },
    {
      "message_id": 458,
      "agent_id": 4,
      "delay": 0.529,
      "speech_duration": 0.648,
      "transcribe_duration": 0.529,
      "wpm": 116,
      "message": "น็อต"
    },
    {
      "message_id": 459,
      "agent_id": 4,
      "delay": 4.372,
      "speech_duration": 4.552,
      "transcribe_duration": 4.372,
      "wpm": 79,
      "message": "นะคะปัญหาต่างๆหรือช่วย"
    },
    {
      "message_id": 460,
      "agent_id": 4,
      "delay": 5.842,
      "speech_duration": 5.768,
      "transcribe_duration": 5.842,
      "wpm": 213,
      "message": "ทำให้ทรัพยากรที่ใช้ในตัวเทคโนโลยีสารสนเทศเนี่ยใช้อย่างประหยัดและคุ้มค่าแล้ว"
    },
    {
      "message_id": 461,
      "agent_id": 4,
      "delay": 1.398,
      "speech_duration": 1.544,
      "transcribe_duration": 1.398,
      "wpm": 185,
      "message": "ประโยชน์มากที่สุด"
    },
    {
      "message_id": 462,
      "agent_id": 4,
      "delay": 5.127,
      "speech_duration": 4.992,
      "transcribe_duration": 5.127,
      "wpm": 147,
      "message": "อันนี้ก็เป็นวิวัฒนาการมณีนะคะว่าหน่วยงานไหนที่"
    },
    {
      "message_id": 463,
      "agent_id": 4,
      "delay": 2.988,
      "speech_duration": 3.144,
      "transcribe_duration": 2.988,
      "wpm": 215,
      "message": "ทำการเผยแพร่แล้วก็มีการพัฒนาไปเรื่อยๆนะคะ"
    },
    {
      "message_id": 464,
      "agent_id": 4,
      "delay": 0.345,
      "speech_duration": 0.52,
      "transcribe_duration": 0.345,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 465,
      "agent_id": 4,
      "delay": 0.289,
      "speech_duration": 0.328,
      "transcribe_duration": 0.289,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 466,
      "agent_id": 4,
      "delay": 0.272,
      "speech_duration": 0.328,
      "transcribe_duration": 0.272,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 467,
      "agent_id": 4,
      "delay": 3.556,
      "speech_duration": 3.72,
      "transcribe_duration": 3.556,
      "wpm": 141,
      "message": "เดี๋ยวเราจะมาดูข้อแตกต่างระหว่าง"
    },
    {
      "message_id": 468,
      "agent_id": 4,
      "delay": 0.259,
      "speech_duration": 0.392,
      "transcribe_duration": 0.259,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 469,
      "agent_id": 4,
      "delay": 0.303,
      "speech_duration": 0.456,
      "transcribe_duration": 0.303,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 470,
      "agent_id": 4,
      "delay": 0.277,
      "speech_duration": 0.328,
      "transcribe_duration": 0.277,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 471,
      "agent_id": 4,
      "delay": 4.407,
      "speech_duration": 4.552,
      "transcribe_duration": 4.407,
      "wpm": 119,
      "message": "Version 2 กับเวอร์ชั่น 3 ว่าเขามี"
    },
    {
      "message_id": 472,
      "agent_id": 4,
      "delay": 0.793,
      "speech_duration": 0.968,
      "transcribe_duration": 0.793,
      "wpm": 62,
      "message": "การ"
    },
    {
      "message_id": 473,
      "agent_id": 4,
      "delay": 0.233,
      "speech_duration": 0.328,
      "transcribe_duration": 0.233,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 474,
      "agent_id": 4,
      "delay": 4.53,
      "speech_duration": 4.68,
      "transcribe_duration": 4.53,
      "wpm": 179,
      "message": "ปรับเปลี่ยนหรือว่าพัฒนาอะไรมากยิ่งขึ้นนะคะก็เริ่มจาก"
    },
    {
      "message_id": 475,
      "agent_id": 4,
      "delay": 1.024,
      "speech_duration": 1.16,
      "transcribe_duration": 1.024,
      "wpm": 91,
      "message": "มหากาฬ"
    },
    {
      "message_id": 476,
      "agent_id": 4,
      "delay": 3.858,
      "speech_duration": 3.976,
      "transcribe_duration": 3.858,
      "wpm": 124,
      "message": "ปรับนะตัวโครงสร้างน่ะค่ะแล้วก็"
    },
    {
      "message_id": 477,
      "agent_id": 4,
      "delay": 0.688,
      "speech_duration": 0.84,
      "transcribe_duration": 0.688,
      "wpm": 89,
      "message": "เน้น"
    },
    {
      "message_id": 478,
      "agent_id": 4,
      "delay": 2.273,
      "speech_duration": 2.44,
      "transcribe_duration": 2.273,
      "wpm": 148,
      "message": "เกี่ยวกับกระบวนการนะคะ"
    },
    {
      "message_id": 479,
      "agent_id": 4,
      "delay": 1.982,
      "speech_duration": 2.12,
      "transcribe_duration": 1.982,
      "wpm": 106,
      "message": "ปรับแต่งให้ตัว"
    },
    {
      "message_id": 480,
      "agent_id": 4,
      "delay": 2.101,
      "speech_duration": 2.184,
      "transcribe_duration": 2.101,
      "wpm": 110,
      "message": "สารสนเทศเท่ากับ"
    },
    {
      "message_id": 481,
      "agent_id": 4,
      "delay": 1.108,
      "speech_duration": 1.288,
      "transcribe_duration": 1.108,
      "wpm": 82,
      "message": "ธุรกิจ"
    },
    {
      "message_id": 482,
      "agent_id": 4,
      "delay": 0.236,
      "speech_duration": 0.192,
      "transcribe_duration": 0.236,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 483,
      "agent_id": 4,
      "delay": 5.505,
      "speech_duration": 5.576,
      "transcribe_duration": 5.505,
      "wpm": 148,
      "message": "ว่าแต่ละบริษัทหน่วยงานองค์กรก็จะมีระบบสารสนเทศเนี่ย"
    },
    {
      "message_id": 484,
      "agent_id": 4,
      "delay": 1.573,
      "speech_duration": 1.736,
      "transcribe_duration": 1.573,
      "wpm": 130,
      "message": "กาแล็กซี่ที่จะ"
    },
    {
      "message_id": 485,
      "agent_id": 4,
      "delay": 2.028,
      "speech_duration": 2.184,
      "transcribe_duration": 2.028,
      "wpm": 165,
      "message": "แตกต่างกันไม่ว่าจะเป็น"
    },
    {
      "message_id": 486,
      "agent_id": 4,
      "delay": 2.842,
      "speech_duration": 3.016,
      "transcribe_duration": 2.842,
      "wpm": 154,
      "message": "การใช้งานเกี่ยวกับบริษัทหรือ"
    },
    {
      "message_id": 487,
      "agent_id": 4,
      "delay": 2.891,
      "speech_duration": 3.016,
      "transcribe_duration": 2.891,
      "wpm": 164,
      "message": "จำนวนบุคลากรหรือโครงสร้างต่างๆ"
    },
    {
      "message_id": 488,
      "agent_id": 4,
      "delay": 3.57,
      "speech_duration": 3.656,
      "transcribe_duration": 3.57,
      "wpm": 119,
      "message": "จะค่อนข้างแตกต่างกันรวมถึง"
    },
    {
      "message_id": 489,
      "agent_id": 4,
      "delay": 3.315,
      "speech_duration": 3.464,
      "transcribe_duration": 3.315,
      "wpm": 113,
      "message": "อุปกรณ์ที่ใช้นั่นเองนะคะ"
    },
    {
      "message_id": 490,
      "agent_id": 4,
      "delay": 2.115,
      "speech_duration": 2.248,
      "transcribe_duration": 2.115,
      "wpm": 173,
      "message": "ไม่งั้นก็สามารถที่จะปรับ"
    },
    {
      "message_id": 491,
      "agent_id": 4,
      "delay": 2.728,
      "speech_duration": 2.888,
      "transcribe_duration": 2.728,
      "wpm": 177,
      "message": "แล้วก็สามารถนำไปประยุกต์ได้กับ"
    },
    {
      "message_id": 492,
      "agent_id": 4,
      "delay": 1.18,
      "speech_duration": 1.352,
      "transcribe_duration": 1.18,
      "wpm": 222,
      "message": "พรุ่งนี้งานพรุ่งนี้"
    },
    {
      "message_id": 493,
      "agent_id": 4,
      "delay": 5.73,
      "speech_duration": 5.632,
      "transcribe_duration": 5.73,
      "wpm": 189,
      "message": "ไปช่วยนะคะการบริหารจัดการเกี่ยวกับกระบวนการการให้บริการของหน่วยงาน"
    },
    {
      "message_id": 494,
      "agent_id": 4,
      "delay": 2.781,
      "speech_duration": 2.952,
      "transcribe_duration": 2.781,
      "wpm": 137,
      "message": "ให้บริการด้านสารสนเทศนะคะ"
    },
    {
      "message_id": 495,
      "agent_id": 4,
      "delay": 0.213,
      "speech_duration": 0.328,
      "transcribe_duration": 0.213,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 496,
      "agent_id": 4,
      "delay": 5.428,
      "speech_duration": 5.576,
      "transcribe_duration": 5.428,
      "wpm": 194,
      "message": "ให้กับหน่วยธุรกิจหรือมีการให้บริการนะคะเชิงปฏิบัติให้มีประสิทธิภาพ"
    },
    {
      "message_id": 497,
      "agent_id": 4,
      "delay": 5.616,
      "speech_duration": 5.768,
      "transcribe_duration": 5.616,
      "wpm": 125,
      "message": "มากยิ่งขึ้นโดยเราจะเน้นที่การทำงานเชิงปฏิบัติ"
    },
    {
      "message_id": 498,
      "agent_id": 4,
      "delay": 0.868,
      "speech_duration": 1.032,
      "transcribe_duration": 0.868,
      "wpm": 174,
      "message": "ให้ดีที่สุด"
    },
    {
      "message_id": 499,
      "agent_id": 4,
      "delay": 0.602,
      "speech_duration": 0.776,
      "transcribe_duration": 0.602,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 500,
      "agent_id": 4,
      "delay": 1.53,
      "speech_duration": 1.672,
      "transcribe_duration": 1.53,
      "wpm": 81,
      "message": "บารมีกัน"
    },
    {
      "message_id": 501,
      "agent_id": 4,
      "delay": 3.433,
      "speech_duration": 3.592,
      "transcribe_duration": 3.433,
      "wpm": 121,
      "message": "ปฏิบัติตามแนวทางนี้แล้วเกิด"
    },
    {
      "message_id": 502,
      "agent_id": 4,
      "delay": 0.987,
      "speech_duration": 1.16,
      "transcribe_duration": 0.987,
      "wpm": 168,
      "message": "ประโยชน์อะไร"
    },
    {
      "message_id": 503,
      "agent_id": 4,
      "delay": 3.401,
      "speech_duration": 3.464,
      "transcribe_duration": 3.401,
      "wpm": 178,
      "message": "ขึ้นมาตามเป็นผลลัพธ์ของเรานั่นเองนะคะ"
    },
    {
      "message_id": 504,
      "agent_id": 4,
      "delay": 4.699,
      "speech_duration": 4.744,
      "transcribe_duration": 4.699,
      "wpm": 161,
      "message": "ไหนจะเป็นรูปแบบของข้อแตกต่างระหว่าง Version 23"
    },
    {
      "message_id": 505,
      "agent_id": 4,
      "delay": 0.286,
      "speech_duration": 0.328,
      "transcribe_duration": 0.286,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 506,
      "agent_id": 4,
      "delay": 0.406,
      "speech_duration": 0.584,
      "transcribe_duration": 0.406,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 507,
      "agent_id": 4,
      "delay": 0.291,
      "speech_duration": 0.456,
      "transcribe_duration": 0.291,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 508,
      "agent_id": 4,
      "delay": 3.688,
      "speech_duration": 3.848,
      "transcribe_duration": 3.688,
      "wpm": 136,
      "message": "ผัดมาม่าเดี๋ยวเราจะมาดูโครงสร้าง"
    },
    {
      "message_id": 509,
      "agent_id": 4,
      "delay": 1.548,
      "speech_duration": 1.736,
      "transcribe_duration": 1.548,
      "wpm": 60,
      "message": "ของตัว"
    },
    {
      "message_id": 510,
      "agent_id": 4,
      "delay": 3.778,
      "speech_duration": 3.912,
      "transcribe_duration": 3.778,
      "wpm": 146,
      "message": "มาตรฐาน IQ ของเรานะคะในเวอร์ชั่น 3"
    },
    {
      "message_id": 511,
      "agent_id": 4,
      "delay": 0.552,
      "speech_duration": 0.712,
      "transcribe_duration": 0.552,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 512,
      "agent_id": 4,
      "delay": 0.357,
      "speech_duration": 0.52,
      "transcribe_duration": 0.357,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 513,
      "agent_id": 4,
      "delay": 3.424,
      "speech_duration": 3.592,
      "transcribe_duration": 3.424,
      "wpm": 138,
      "message": "ตัวนี้ก็จะอยู่ภายใต้กระบวนการ"
    },
    {
      "message_id": 514,
      "agent_id": 4,
      "delay": 3.262,
      "speech_duration": 3.4,
      "transcribe_duration": 3.262,
      "wpm": 150,
      "message": "ไอทีเซอร์วิสแมเนจเม้นท์นะคะก็คือ"
    },
    {
      "message_id": 515,
      "agent_id": 4,
      "delay": 3.288,
      "speech_duration": 3.464,
      "transcribe_duration": 3.288,
      "wpm": 126,
      "message": "การให้บริการที่มีความสะดวก"
    },
    {
      "message_id": 516,
      "agent_id": 4,
      "delay": 0.726,
      "speech_duration": 0.904,
      "transcribe_duration": 0.726,
      "wpm": 83,
      "message": "นะคะ"
    },
    {
      "message_id": 517,
      "agent_id": 4,
      "delay": 1.051,
      "speech_duration": 1.224,
      "transcribe_duration": 1.051,
      "wpm": 74,
      "message": "และก็"
    },
    {
      "message_id": 518,
      "agent_id": 4,
      "delay": 2.141,
      "speech_duration": 2.312,
      "transcribe_duration": 2.141,
      "wpm": 71,
      "message": "การใช้นะคะ"
    },
    {
      "message_id": 519,
      "agent_id": 4,
      "delay": 1.945,
      "speech_duration": 2.12,
      "transcribe_duration": 1.945,
      "wpm": 170,
      "message": "กำหนดต้นทุนอย่างชัดเจน"
    },
    {
      "message_id": 520,
      "agent_id": 4,
      "delay": 2.336,
      "speech_duration": 2.504,
      "transcribe_duration": 2.336,
      "wpm": 72,
      "message": "ก็คือเรามี"
    },
    {
      "message_id": 521,
      "agent_id": 4,
      "delay": 0.852,
      "speech_duration": 1.032,
      "transcribe_duration": 0.852,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 522,
      "agent_id": 4,
      "delay": 3.614,
      "speech_duration": 3.784,
      "transcribe_duration": 3.614,
      "wpm": 186,
      "message": "อุปกรณ์สารสนเทศมีบุคลากรมีทรัพยากรเท่าไหร่"
    },
    {
      "message_id": 523,
      "agent_id": 4,
      "delay": 2.252,
      "speech_duration": 2.44,
      "transcribe_duration": 2.252,
      "wpm": 191,
      "message": "ใช้ไปเท่าไหร่แล้วเกิดผลลัพธ์"
    },
    {
      "message_id": 524,
      "agent_id": 4,
      "delay": 5.099,
      "speech_duration": 5.192,
      "transcribe_duration": 5.099,
      "wpm": 202,
      "message": "กลับมาเป็นเท่าไหร่ก็คือสามารถที่จะกำหนดและก็วัดได้อย่างชัดเจนนะคะ"
    },
    {
      "message_id": 525,
      "agent_id": 4,
      "delay": 0.432,
      "speech_duration": 0.392,
      "transcribe_duration": 0.432,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 526,
      "agent_id": 4,
      "delay": 4.269,
      "speech_duration": 4.424,
      "transcribe_duration": 4.269,
      "wpm": 170,
      "message": "พูดถึงความสำเร็จนะคะรวมไปถึงการให้บริการแล้วก็"
    },
    {
      "message_id": 527,
      "agent_id": 4,
      "delay": 1.64,
      "speech_duration": 1.8,
      "transcribe_duration": 1.64,
      "wpm": 167,
      "message": "มาตรฐานการปรับปรุง"
    },
    {
      "message_id": 528,
      "agent_id": 4,
      "delay": 0.604,
      "speech_duration": 0.776,
      "transcribe_duration": 0.604,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 529,
      "agent_id": 4,
      "delay": 3.311,
      "speech_duration": 3.464,
      "transcribe_duration": 3.311,
      "wpm": 195,
      "message": "โดยเราสามารถกำหนดเป้าหมายได้เลยว่าสามารถนำ"
    },
    {
      "message_id": 530,
      "agent_id": 4,
      "delay": 1.39,
      "speech_duration": 1.544,
      "transcribe_duration": 1.39,
      "wpm": 165,
      "message": "ตัวมาตรฐานตัวนี้"
    },
    {
      "message_id": 531,
      "agent_id": 4,
      "delay": 0.234,
      "speech_duration": 0.392,
      "transcribe_duration": 0.234,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 532,
      "agent_id": 4,
      "delay": 1.053,
      "speech_duration": 1.224,
      "transcribe_duration": 1.053,
      "wpm": 123,
      "message": "ไฟฉายกลับ"
    },
    {
      "message_id": 533,
      "agent_id": 4,
      "delay": 4.257,
      "speech_duration": 4.424,
      "transcribe_duration": 4.257,
      "wpm": 159,
      "message": "หน่วยงานองค์กรของเรานะคะโดยจะแบ่งเป็นหัวข้อ"
    },
    {
      "message_id": 534,
      "agent_id": 4,
      "delay": 2.092,
      "speech_duration": 2.248,
      "transcribe_duration": 2.092,
      "wpm": 194,
      "message": "หลักดังต่อไปนี้นั่นเองนะคะ"
    },
    {
      "message_id": 535,
      "agent_id": 4,
      "delay": 0.262,
      "speech_duration": 0.328,
      "transcribe_duration": 0.262,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 536,
      "agent_id": 4,
      "delay": 0.227,
      "speech_duration": 0.392,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 537,
      "agent_id": 4,
      "delay": 1.829,
      "speech_duration": 1.992,
      "transcribe_duration": 1.829,
      "wpm": 136,
      "message": "อันแรกของเรานะคะ"
    },
    {
      "message_id": 538,
      "agent_id": 4,
      "delay": 3.545,
      "speech_duration": 3.656,
      "transcribe_duration": 3.545,
      "wpm": 131,
      "message": "จะพูดถึง service strategy นะคะ"
    },
    {
      "message_id": 539,
      "agent_id": 4,
      "delay": 0.729,
      "speech_duration": 0.904,
      "transcribe_duration": 0.729,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 540,
      "agent_id": 4,
      "delay": 3.087,
      "speech_duration": 3.008,
      "transcribe_duration": 3.087,
      "wpm": 115,
      "message": "อะไรคือเป็นวางกลยุทธ์"
    },
    {
      "message_id": 541,
      "agent_id": 4,
      "delay": 0.646,
      "speech_duration": 0.776,
      "transcribe_duration": 0.646,
      "wpm": 155,
      "message": "ไม่กลับ"
    },
    {
      "message_id": 542,
      "agent_id": 4,
      "delay": 0.929,
      "speech_duration": 1.096,
      "transcribe_duration": 0.929,
      "wpm": 123,
      "message": "หน่วยงาน"
    },
    {
      "message_id": 543,
      "agent_id": 4,
      "delay": 0.682,
      "speech_duration": 0.84,
      "transcribe_duration": 0.682,
      "wpm": 89,
      "message": "นะคะ"
    },
    {
      "message_id": 544,
      "agent_id": 4,
      "delay": 2.651,
      "speech_duration": 2.824,
      "transcribe_duration": 2.651,
      "wpm": 154,
      "message": "ด้านเทคโนโลยีสารสนเทศของเรา"
    },
    {
      "message_id": 545,
      "agent_id": 4,
      "delay": 0.614,
      "speech_duration": 0.712,
      "transcribe_duration": 0.614,
      "wpm": 105,
      "message": "นะคะ"
    },
    {
      "message_id": 546,
      "agent_id": 4,
      "delay": 1.297,
      "speech_duration": 1.48,
      "transcribe_duration": 1.297,
      "wpm": 41,
      "message": "โดย"
    },
    {
      "message_id": 547,
      "agent_id": 4,
      "delay": 0.407,
      "speech_duration": 0.328,
      "transcribe_duration": 0.407,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 548,
      "agent_id": 4,
      "delay": 2.096,
      "speech_duration": 2.248,
      "transcribe_duration": 2.096,
      "wpm": 127,
      "message": "เน้นหลักนะคะไปที่"
    },
    {
      "message_id": 549,
      "agent_id": 4,
      "delay": 0.74,
      "speech_duration": 0.904,
      "transcribe_duration": 0.74,
      "wpm": 66,
      "message": "ตัว"
    },
    {
      "message_id": 550,
      "agent_id": 4,
      "delay": 0.189,
      "speech_duration": 0.328,
      "transcribe_duration": 0.189,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 551,
      "agent_id": 4,
      "delay": 2.67,
      "speech_duration": 2.56,
      "transcribe_duration": 2.67,
      "wpm": 217,
      "message": "service management หรือว่าการจัดการ"
    },
    {
      "message_id": 552,
      "agent_id": 4,
      "delay": 2.134,
      "speech_duration": 2.312,
      "transcribe_duration": 2.134,
      "wpm": 156,
      "message": "ด้านการให้บริการของเรา"
    },
    {
      "message_id": 553,
      "agent_id": 4,
      "delay": 0.222,
      "speech_duration": 0.328,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 554,
      "agent_id": 4,
      "delay": 0.25,
      "speech_duration": 0.328,
      "transcribe_duration": 0.25,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 555,
      "agent_id": 4,
      "delay": 0.747,
      "speech_duration": 0.904,
      "transcribe_duration": 0.747,
      "wpm": 83,
      "message": "เน้น"
    },
    {
      "message_id": 556,
      "agent_id": 4,
      "delay": 2.907,
      "speech_duration": 3.08,
      "transcribe_duration": 2.907,
      "wpm": 131,
      "message": "นโยบายทางปฏิบัติกระบวนการ"
    },
    {
      "message_id": 557,
      "agent_id": 4,
      "delay": 0.249,
      "speech_duration": 0.328,
      "transcribe_duration": 0.249,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 558,
      "agent_id": 4,
      "delay": 0.362,
      "speech_duration": 0.192,
      "transcribe_duration": 0.362,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 559,
      "agent_id": 4,
      "delay": 0.291,
      "speech_duration": 0.392,
      "transcribe_duration": 0.291,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 560,
      "agent_id": 4,
      "delay": 1.302,
      "speech_duration": 1.48,
      "transcribe_duration": 1.302,
      "wpm": 142,
      "message": "การให้บริการ"
    },
    {
      "message_id": 561,
      "agent_id": 4,
      "delay": 5.416,
      "speech_duration": 5.576,
      "transcribe_duration": 5.416,
      "wpm": 159,
      "message": "ให้บริการอย่างไรให้เกิดประสิทธิภาพให้บริการยังไงให้เกิด"
    },
    {
      "message_id": 562,
      "agent_id": 4,
      "delay": 5.034,
      "speech_duration": 5.192,
      "transcribe_duration": 5.034,
      "wpm": 179,
      "message": "ผลตอบรับที่ดีจากลูกค้าแล้วก็การให้บริการอย่างไรให้ครบวงจร"
    },
    {
      "message_id": 563,
      "agent_id": 4,
      "delay": 1.815,
      "speech_duration": 1.992,
      "transcribe_duration": 1.815,
      "wpm": 53,
      "message": "ตามที่"
    },
    {
      "message_id": 564,
      "agent_id": 4,
      "delay": 1.578,
      "speech_duration": 1.736,
      "transcribe_duration": 1.578,
      "wpm": 121,
      "message": "แผนหรือว่าตัว"
    },
    {
      "message_id": 565,
      "agent_id": 4,
      "delay": 2.094,
      "speech_duration": 2.248,
      "transcribe_duration": 2.094,
      "wpm": 227,
      "message": "มาตรฐานของเราได้กำหนดไว้ทั้งเอง"
    },
    {
      "message_id": 566,
      "agent_id": 4,
      "delay": 0.603,
      "speech_duration": 0.776,
      "transcribe_duration": 0.603,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 567,
      "agent_id": 4,
      "delay": 0.289,
      "speech_duration": 0.256,
      "transcribe_duration": 0.289,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 568,
      "agent_id": 4,
      "delay": 0.8,
      "speech_duration": 0.968,
      "transcribe_duration": 0.8,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 569,
      "agent_id": 4,
      "delay": 0.41,
      "speech_duration": 0.584,
      "transcribe_duration": 0.41,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 570,
      "agent_id": 4,
      "delay": 1.107,
      "speech_duration": 1.288,
      "transcribe_duration": 1.107,
      "wpm": 105,
      "message": "ผัดมาม่า"
    },
    {
      "message_id": 571,
      "agent_id": 4,
      "delay": 0.239,
      "speech_duration": 0.328,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 572,
      "agent_id": 4,
      "delay": 0.287,
      "speech_duration": 0.328,
      "transcribe_duration": 0.287,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 573,
      "agent_id": 4,
      "delay": 1.753,
      "speech_duration": 1.928,
      "transcribe_duration": 1.753,
      "wpm": 132,
      "message": "จะเป็นรูปแบบของ"
    },
    {
      "message_id": 574,
      "agent_id": 4,
      "delay": 1.244,
      "speech_duration": 1.416,
      "transcribe_duration": 1.244,
      "wpm": 159,
      "message": "service Design"
    },
    {
      "message_id": 575,
      "agent_id": 4,
      "delay": 4.869,
      "speech_duration": 5,
      "transcribe_duration": 4.869,
      "wpm": 129,
      "message": "ตอนนี้ก็จะเป็นรูปแบบของกิจนะคะกระบวนการ"
    },
    {
      "message_id": 576,
      "agent_id": 4,
      "delay": 2.842,
      "speech_duration": 3.016,
      "transcribe_duration": 2.842,
      "wpm": 114,
      "message": "นะคะที่เราสามารถพัฒนา"
    },
    {
      "message_id": 577,
      "agent_id": 4,
      "delay": 0.867,
      "speech_duration": 1.032,
      "transcribe_duration": 0.867,
      "wpm": 116,
      "message": "กลยุทธ์"
    },
    {
      "message_id": 578,
      "agent_id": 4,
      "delay": 2.778,
      "speech_duration": 2.952,
      "transcribe_duration": 2.778,
      "wpm": 137,
      "message": "การบริหารจัดการระบบบริการ"
    },
    {
      "message_id": 579,
      "agent_id": 4,
      "delay": 1.901,
      "speech_duration": 2.056,
      "transcribe_duration": 1.901,
      "wpm": 131,
      "message": "โดยมีหัวข้อหลักๆ"
    },
    {
      "message_id": 580,
      "agent_id": 4,
      "delay": 1.63,
      "speech_duration": 1.8,
      "transcribe_duration": 1.63,
      "wpm": 92,
      "message": "ดังนี้นะคะ"
    },
    {
      "message_id": 581,
      "agent_id": 4,
      "delay": 1.814,
      "speech_duration": 1.992,
      "transcribe_duration": 1.814,
      "wpm": 98,
      "message": "เริ่มแรกนะคะ"
    },
    {
      "message_id": 582,
      "agent_id": 4,
      "delay": 0.715,
      "speech_duration": 0.904,
      "transcribe_duration": 0.715,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 583,
      "agent_id": 4,
      "delay": 5.195,
      "speech_duration": 5.256,
      "transcribe_duration": 5.195,
      "wpm": 143,
      "message": "arabian ก็คือความพร้อมที่จะให้บริการเมื่อลูกค้า"
    },
    {
      "message_id": 584,
      "agent_id": 4,
      "delay": 3.806,
      "speech_duration": 3.776,
      "transcribe_duration": 3.806,
      "wpm": 179,
      "message": "ต้องการที่จะใช้บริการเราพร้อมให้บริการเสมอ"
    },
    {
      "message_id": 585,
      "agent_id": 4,
      "delay": 2.276,
      "speech_duration": 2.44,
      "transcribe_duration": 2.276,
      "wpm": 111,
      "message": "ไม่มีการติดปัญหา"
    },
    {
      "message_id": 586,
      "agent_id": 4,
      "delay": 1.26,
      "speech_duration": 1.216,
      "transcribe_duration": 1.26,
      "wpm": 123,
      "message": "ไม่ติดขัด"
    },
    {
      "message_id": 587,
      "agent_id": 4,
      "delay": 2.626,
      "speech_duration": 2.76,
      "transcribe_duration": 2.626,
      "wpm": 223,
      "message": "ลูกค้าเรียกใช้ตอนไหนก็ให้บริการได้เสมอ"
    },
    {
      "message_id": 588,
      "agent_id": 4,
      "delay": 0.275,
      "speech_duration": 0.328,
      "transcribe_duration": 0.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 589,
      "agent_id": 4,
      "delay": 1.173,
      "speech_duration": 1.288,
      "transcribe_duration": 1.173,
      "wpm": 105,
      "message": "อันที่ 2"
    },
    {
      "message_id": 590,
      "agent_id": 4,
      "delay": 2.072,
      "speech_duration": 2.248,
      "transcribe_duration": 2.072,
      "wpm": 173,
      "message": "capacity management นะคะ"
    },
    {
      "message_id": 591,
      "agent_id": 4,
      "delay": 0.243,
      "speech_duration": 0.392,
      "transcribe_duration": 0.243,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 592,
      "agent_id": 4,
      "delay": 0.98,
      "speech_duration": 1.16,
      "transcribe_duration": 0.98,
      "wpm": 116,
      "message": "การเพิ่ม"
    },
    {
      "message_id": 593,
      "agent_id": 4,
      "delay": 3.187,
      "speech_duration": 3.336,
      "transcribe_duration": 3.187,
      "wpm": 193,
      "message": "การให้บริการอย่างรวดเร็วและมีประสิทธิภาพ"
    },
    {
      "message_id": 594,
      "agent_id": 4,
      "delay": 4.52,
      "speech_duration": 4.68,
      "transcribe_duration": 4.52,
      "wpm": 151,
      "message": "พร้อมให้บริการบริการตามช่วงระยะเวลาที่กำหนด"
    },
    {
      "message_id": 595,
      "agent_id": 4,
      "delay": 0.273,
      "speech_duration": 0.328,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 596,
      "agent_id": 4,
      "delay": 4.554,
      "speech_duration": 4.68,
      "transcribe_duration": 4.554,
      "wpm": 170,
      "message": "ไม่ต้องใช้เวลาเยอะเราก็บริการแล้วแก้ปัญหาได้ทันที"
    },
    {
      "message_id": 597,
      "agent_id": 4,
      "delay": 1.766,
      "speech_duration": 1.928,
      "transcribe_duration": 1.766,
      "wpm": 156,
      "message": "ไม่ใช่ว่าทำงานเร็ว"
    },
    {
      "message_id": 598,
      "agent_id": 4,
      "delay": 1.406,
      "speech_duration": 1.544,
      "transcribe_duration": 1.406,
      "wpm": 155,
      "message": "แต่คนรับไม่ได้"
    },
    {
      "message_id": 599,
      "agent_id": 4,
      "delay": 3.523,
      "speech_duration": 3.656,
      "transcribe_duration": 3.523,
      "wpm": 238,
      "message": "อันนี้ก็คือทำงานได้รวดเร็วเราก็เกิดประสิทธิภาพนั้นเอง"
    },
    {
      "message_id": 600,
      "agent_id": 4,
      "delay": 0.602,
      "speech_duration": 0.776,
      "transcribe_duration": 0.602,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 601,
      "agent_id": 4,
      "delay": 1.561,
      "speech_duration": 1.536,
      "transcribe_duration": 1.561,
      "wpm": 88,
      "message": "ผัดมาม่า"
    },
    {
      "message_id": 602,
      "agent_id": 4,
      "delay": 4.211,
      "speech_duration": 4.232,
      "transcribe_duration": 4.211,
      "wpm": 191,
      "message": "อันที่ 3 นะคะก็จะเป็นคนที่นี่นะคะ management ก็คือ"
    },
    {
      "message_id": 603,
      "agent_id": 4,
      "delay": 2.396,
      "speech_duration": 2.568,
      "transcribe_duration": 2.396,
      "wpm": 239,
      "message": "ความสามารถในการให้บริการอย่างต่อเนื่อง"
    },
    {
      "message_id": 604,
      "agent_id": 4,
      "delay": 2.027,
      "speech_duration": 2.184,
      "transcribe_duration": 2.027,
      "wpm": 82,
      "message": "เนื่องจากมี"
    },
    {
      "message_id": 605,
      "agent_id": 4,
      "delay": 5.66,
      "speech_duration": 5.768,
      "transcribe_duration": 5.66,
      "wpm": 190,
      "message": "ความต้องการของลูกค้าคนที่ 1 เราก็ให้บริการเรียบร้อยแล้วก็จะมีลูกค้า"
    },
    {
      "message_id": 606,
      "agent_id": 4,
      "delay": 4.468,
      "speech_duration": 4.616,
      "transcribe_duration": 4.468,
      "wpm": 270,
      "message": "ความต้องการของลูกค้าที่ 2 ที่ 3 ที่ 4 แล้วก็สามารถที่จะให้บริการอย่างต่อเนื่อง"
    },
    {
      "message_id": 607,
      "agent_id": 4,
      "delay": 0.222,
      "speech_duration": 0.328,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 608,
      "agent_id": 4,
      "delay": 3.544,
      "speech_duration": 3.592,
      "transcribe_duration": 3.544,
      "wpm": 234,
      "message": "อย่างรวดเร็วแล้วก็มีประสิทธิภาพไม่เกิดความผิดพลาดเอง"
    },
    {
      "message_id": 609,
      "agent_id": 4,
      "delay": 0.555,
      "speech_duration": 0.712,
      "transcribe_duration": 0.555,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 610,
      "agent_id": 4,
      "delay": 0.721,
      "speech_duration": 0.904,
      "transcribe_duration": 0.721,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 611,
      "agent_id": 4,
      "delay": 1.112,
      "speech_duration": 1.288,
      "transcribe_duration": 1.112,
      "wpm": 70,
      "message": "เราก็"
    },
    {
      "message_id": 612,
      "agent_id": 4,
      "delay": 3.882,
      "speech_duration": 3.776,
      "transcribe_duration": 3.882,
      "wpm": 171,
      "message": "sustainability management นะคะก็จะเป็นการ"
    },
    {
      "message_id": 613,
      "agent_id": 4,
      "delay": 1.829,
      "speech_duration": 1.792,
      "transcribe_duration": 1.829,
      "wpm": 142,
      "message": "ให้บริการแล้วก็"
    },
    {
      "message_id": 614,
      "agent_id": 4,
      "delay": 0.994,
      "speech_duration": 1.16,
      "transcribe_duration": 0.994,
      "wpm": 78,
      "message": "รักษา"
    },
    {
      "message_id": 615,
      "agent_id": 4,
      "delay": 1.679,
      "speech_duration": 1.672,
      "transcribe_duration": 1.679,
      "wpm": 197,
      "message": "ความปลอดภัยด้วยตนเอง"
    },
    {
      "message_id": 616,
      "agent_id": 4,
      "delay": 0.594,
      "speech_duration": 0.776,
      "transcribe_duration": 0.594,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 617,
      "agent_id": 4,
      "delay": 7.351,
      "speech_duration": 7.368,
      "transcribe_duration": 7.351,
      "wpm": 175,
      "message": "ให้ไปการบริการแล้วนะคะไม่มีข้อมูลรั่วไหลหรือว่าไม่เกิดปัญหาที่ตามหลักมาเกี่ยวกับ"
    },
    {
      "message_id": 618,
      "agent_id": 4,
      "delay": 3.754,
      "speech_duration": 3.848,
      "transcribe_duration": 3.754,
      "wpm": 187,
      "message": "ตรวจระบบนางเอกกันเองจะเป็นการรักษาความปลอดภัย"
    },
    {
      "message_id": 619,
      "agent_id": 4,
      "delay": 0.27,
      "speech_duration": 0.328,
      "transcribe_duration": 0.27,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 620,
      "agent_id": 4,
      "delay": 0.209,
      "speech_duration": 0.192,
      "transcribe_duration": 0.209,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 621,
      "agent_id": 4,
      "delay": 2.482,
      "speech_duration": 2.632,
      "transcribe_duration": 2.482,
      "wpm": 160,
      "message": "ด้าน service Design ของเรา"
    },
    {
      "message_id": 622,
      "agent_id": 4,
      "delay": 0.489,
      "speech_duration": 0.648,
      "transcribe_duration": 0.489,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 623,
      "agent_id": 4,
      "delay": 0.29,
      "speech_duration": 0.456,
      "transcribe_duration": 0.29,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 624,
      "agent_id": 4,
      "delay": 3.713,
      "speech_duration": 3.848,
      "transcribe_duration": 3.713,
      "wpm": 86,
      "message": "ถัดมาก็จะเป็น Service"
    },
    {
      "message_id": 625,
      "agent_id": 4,
      "delay": 1.574,
      "speech_duration": 1.736,
      "transcribe_duration": 1.574,
      "wpm": 130,
      "message": "ทรานซิชั่นนะคะ"
    },
    {
      "message_id": 626,
      "agent_id": 4,
      "delay": 0.664,
      "speech_duration": 0.84,
      "transcribe_duration": 0.664,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 627,
      "agent_id": 4,
      "delay": 1.532,
      "speech_duration": 1.672,
      "transcribe_duration": 1.532,
      "wpm": 108,
      "message": "ตัวนี้ก็สระ"
    },
    {
      "message_id": 628,
      "agent_id": 4,
      "delay": 1.021,
      "speech_duration": 1.16,
      "transcribe_duration": 1.021,
      "wpm": 103,
      "message": "เน้นการ"
    },
    {
      "message_id": 629,
      "agent_id": 4,
      "delay": 1.615,
      "speech_duration": 1.8,
      "transcribe_duration": 1.615,
      "wpm": 183,
      "message": "ให้บริการที่ดีที่สุด"
    },
    {
      "message_id": 630,
      "agent_id": 4,
      "delay": 0.672,
      "speech_duration": 0.84,
      "transcribe_duration": 0.672,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 631,
      "agent_id": 4,
      "delay": 1.19,
      "speech_duration": 1.352,
      "transcribe_duration": 1.19,
      "wpm": 78,
      "message": "สามารถ"
    },
    {
      "message_id": 632,
      "agent_id": 4,
      "delay": 1.014,
      "speech_duration": 1.16,
      "transcribe_duration": 1.014,
      "wpm": 91,
      "message": "ส่งมอบ"
    },
    {
      "message_id": 633,
      "agent_id": 4,
      "delay": 1.25,
      "speech_duration": 1.416,
      "transcribe_duration": 1.25,
      "wpm": 106,
      "message": "เพื่อนำไป"
    },
    {
      "message_id": 634,
      "agent_id": 4,
      "delay": 0.18,
      "speech_duration": 0.328,
      "transcribe_duration": 0.18,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 635,
      "agent_id": 4,
      "delay": 2.98,
      "speech_duration": 3.08,
      "transcribe_duration": 2.98,
      "wpm": 136,
      "message": "ใช้ในระบบปฏิบัติงานนะคะการ"
    },
    {
      "message_id": 636,
      "agent_id": 4,
      "delay": 3.227,
      "speech_duration": 3.336,
      "transcribe_duration": 3.227,
      "wpm": 216,
      "message": "รับข้อมูลจากตัว service Design ก็คือเมื่อกี้"
    },
    {
      "message_id": 637,
      "agent_id": 4,
      "delay": 1.368,
      "speech_duration": 1.344,
      "transcribe_duration": 1.368,
      "wpm": 78,
      "message": "แล้วก็"
    },
    {
      "message_id": 638,
      "agent_id": 4,
      "delay": 1.494,
      "speech_duration": 1.672,
      "transcribe_duration": 1.494,
      "wpm": 99,
      "message": "ส่งมอบนะคะ"
    },
    {
      "message_id": 639,
      "agent_id": 4,
      "delay": 1.827,
      "speech_duration": 1.992,
      "transcribe_duration": 1.827,
      "wpm": 105,
      "message": "ดำเนินงานนะคะ"
    },
    {
      "message_id": 640,
      "agent_id": 4,
      "delay": 3.308,
      "speech_duration": 3.464,
      "transcribe_duration": 3.308,
      "wpm": 204,
      "message": "ทุกรายการเพื่อให้ปฏิบัติงานได้อย่างต่อเนื่อง"
    },
    {
      "message_id": 641,
      "agent_id": 4,
      "delay": 3.6,
      "speech_duration": 3.72,
      "transcribe_duration": 3.6,
      "wpm": 190,
      "message": "โดยก็จะมีกุญแจหลักของตัว Service ทรานซิชั่น"
    },
    {
      "message_id": 642,
      "agent_id": 4,
      "delay": 0.588,
      "speech_duration": 0.776,
      "transcribe_duration": 0.588,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 643,
      "agent_id": 4,
      "delay": 0.22,
      "speech_duration": 0.328,
      "transcribe_duration": 0.22,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 644,
      "agent_id": 4,
      "delay": 6.644,
      "speech_duration": 6.664,
      "transcribe_duration": 6.644,
      "wpm": 122,
      "message": "เริ่มตากนะคะไม่เห็นเม้นนะคะก็คือการจัดการที่มีการ"
    },
    {
      "message_id": 645,
      "agent_id": 4,
      "delay": 0.796,
      "speech_duration": 0.968,
      "transcribe_duration": 0.796,
      "wpm": 186,
      "message": "ปรับเปลี่ยน"
    },
    {
      "message_id": 646,
      "agent_id": 4,
      "delay": 0.993,
      "speech_duration": 1.16,
      "transcribe_duration": 0.993,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 647,
      "agent_id": 4,
      "delay": 3.18,
      "speech_duration": 3.336,
      "transcribe_duration": 3.18,
      "wpm": 216,
      "message": "ปรับเปลี่ยนตรงไหนแล้วจะทำให้เกิดผลลัพธ์ที่ดี"
    },
    {
      "message_id": 648,
      "agent_id": 4,
      "delay": 4.407,
      "speech_duration": 4.488,
      "transcribe_duration": 4.407,
      "wpm": 134,
      "message": "อันนี้ 2 configuration management นะคะ"
    },
    {
      "message_id": 649,
      "agent_id": 4,
      "delay": 0.73,
      "speech_duration": 0.704,
      "transcribe_duration": 0.73,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 650,
      "agent_id": 4,
      "delay": 0.739,
      "speech_duration": 0.904,
      "transcribe_duration": 0.739,
      "wpm": 66,
      "message": "การ"
    },
    {
      "message_id": 651,
      "agent_id": 4,
      "delay": 0.248,
      "speech_duration": 0.328,
      "transcribe_duration": 0.248,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 652,
      "agent_id": 4,
      "delay": 0.227,
      "speech_duration": 0.392,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 653,
      "agent_id": 4,
      "delay": 3.239,
      "speech_duration": 3.4,
      "transcribe_duration": 3.239,
      "wpm": 97,
      "message": "จัดการควบคุมดูแลนะคะ"
    },
    {
      "message_id": 654,
      "agent_id": 4,
      "delay": 0.993,
      "speech_duration": 1.16,
      "transcribe_duration": 0.993,
      "wpm": 52,
      "message": "ของ"
    },
    {
      "message_id": 655,
      "agent_id": 4,
      "delay": 1.572,
      "speech_duration": 1.736,
      "transcribe_duration": 1.572,
      "wpm": 138,
      "message": "ตัวการให้บริการ"
    },
    {
      "message_id": 656,
      "agent_id": 4,
      "delay": 0.666,
      "speech_duration": 0.84,
      "transcribe_duration": 0.666,
      "wpm": 89,
      "message": "นะคะ"
    },
    {
      "message_id": 657,
      "agent_id": 4,
      "delay": 4.018,
      "speech_duration": 4.104,
      "transcribe_duration": 4.018,
      "wpm": 238,
      "message": "อันที่ 3 ก็จะเป็นอันนี้ 3 ก็จะเป็น leas management นะคะก็จะเป็น"
    },
    {
      "message_id": 658,
      "agent_id": 4,
      "delay": 0.805,
      "speech_duration": 0.968,
      "transcribe_duration": 0.805,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 659,
      "agent_id": 4,
      "delay": 2.082,
      "speech_duration": 2.184,
      "transcribe_duration": 2.082,
      "wpm": 144,
      "message": "การสืบเนื่องหรือว่า"
    },
    {
      "message_id": 660,
      "agent_id": 4,
      "delay": 2.279,
      "speech_duration": 2.44,
      "transcribe_duration": 2.279,
      "wpm": 141,
      "message": "ความสอดคล้องกันของตัว"
    },
    {
      "message_id": 661,
      "agent_id": 4,
      "delay": 0.222,
      "speech_duration": 0.328,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 662,
      "agent_id": 4,
      "delay": 2.017,
      "speech_duration": 2.184,
      "transcribe_duration": 2.017,
      "wpm": 165,
      "message": "บริหารจัดการของตัวระบบ"
    },
    {
      "message_id": 663,
      "agent_id": 4,
      "delay": 1.056,
      "speech_duration": 1.224,
      "transcribe_duration": 1.056,
      "wpm": 110,
      "message": "งานต่างๆ"
    },
    {
      "message_id": 664,
      "agent_id": 4,
      "delay": 3.238,
      "speech_duration": 3.336,
      "transcribe_duration": 3.238,
      "wpm": 171,
      "message": "แล้วก็ตัวสุดท้ายเขาก็จะเป็น Service"
    },
    {
      "message_id": 665,
      "agent_id": 4,
      "delay": 1.191,
      "speech_duration": 1.352,
      "transcribe_duration": 1.191,
      "wpm": 233,
      "message": "knowledge Management"
    },
    {
      "message_id": 666,
      "agent_id": 4,
      "delay": 1.526,
      "speech_duration": 1.672,
      "transcribe_duration": 1.526,
      "wpm": 90,
      "message": "น่าจะเป็น"
    },
    {
      "message_id": 667,
      "agent_id": 4,
      "delay": 4.015,
      "speech_duration": 4.168,
      "transcribe_duration": 4.015,
      "wpm": 184,
      "message": "การให้บริการเกี่ยวกับการจัดการความรู้นั้นเองนะคะ"
    },
    {
      "message_id": 668,
      "agent_id": 4,
      "delay": 0.27,
      "speech_duration": 0.328,
      "transcribe_duration": 0.27,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 669,
      "agent_id": 4,
      "delay": 6.317,
      "speech_duration": 6.344,
      "transcribe_duration": 6.317,
      "wpm": 182,
      "message": "เพื่อจะให้ตอบสนองกับความต้องการของลูกค้าว่าลูกค้าต้องการให้บริการตรงไหน"
    },
    {
      "message_id": 670,
      "agent_id": 4,
      "delay": 3.209,
      "speech_duration": 3.336,
      "transcribe_duration": 3.209,
      "wpm": 207,
      "message": "องค์ความรู้ตรงนี้ก็สามารถที่จะให้บริการได้"
    },
    {
      "message_id": 671,
      "agent_id": 4,
      "delay": 0.608,
      "speech_duration": 0.776,
      "transcribe_duration": 0.608,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 672,
      "agent_id": 4,
      "delay": 0.533,
      "speech_duration": 0.712,
      "transcribe_duration": 0.533,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 673,
      "agent_id": 4,
      "delay": 0.496,
      "speech_duration": 0.648,
      "transcribe_duration": 0.496,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 674,
      "agent_id": 4,
      "delay": 0.471,
      "speech_duration": 0.648,
      "transcribe_duration": 0.471,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 675,
      "agent_id": 4,
      "delay": 3.208,
      "speech_duration": 3.336,
      "transcribe_duration": 3.208,
      "wpm": 157,
      "message": "พม่าPlasma service Operation นะคะ"
    },
    {
      "message_id": 676,
      "agent_id": 4,
      "delay": 4.542,
      "speech_duration": 4.68,
      "transcribe_duration": 4.542,
      "wpm": 189,
      "message": "อันนี้ก็จะเป็นรูปแบบของงานปฏิบัติเพื่อให้บรรลุผลสำเร็จ"
    },
    {
      "message_id": 677,
      "agent_id": 4,
      "delay": 2.084,
      "speech_duration": 2.248,
      "transcribe_duration": 2.084,
      "wpm": 100,
      "message": "ในการดูแลรักษา"
    },
    {
      "message_id": 678,
      "agent_id": 4,
      "delay": 2.302,
      "speech_duration": 2.44,
      "transcribe_duration": 2.302,
      "wpm": 141,
      "message": "การทำงานหรือการบริการ"
    },
    {
      "message_id": 679,
      "agent_id": 4,
      "delay": 0.225,
      "speech_duration": 0.392,
      "transcribe_duration": 0.225,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 680,
      "agent_id": 4,
      "delay": 0.224,
      "speech_duration": 0.328,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 681,
      "agent_id": 4,
      "delay": 0.812,
      "speech_duration": 0.968,
      "transcribe_duration": 0.812,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 682,
      "agent_id": 4,
      "delay": 2.283,
      "speech_duration": 2.44,
      "transcribe_duration": 2.283,
      "wpm": 148,
      "message": "ตามข้อตกลงที่เราไม่ทำ"
    },
    {
      "message_id": 683,
      "agent_id": 4,
      "delay": 1.063,
      "speech_duration": 1.224,
      "transcribe_duration": 1.063,
      "wpm": 147,
      "message": "สัญญากันไว้"
    },
    {
      "message_id": 684,
      "agent_id": 4,
      "delay": 1.378,
      "speech_duration": 1.344,
      "transcribe_duration": 1.378,
      "wpm": 179,
      "message": "หรือที่เรียกว่า"
    },
    {
      "message_id": 685,
      "agent_id": 4,
      "delay": 0.294,
      "speech_duration": 0.392,
      "transcribe_duration": 0.294,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 686,
      "agent_id": 4,
      "delay": 3.311,
      "speech_duration": 3.4,
      "transcribe_duration": 3.311,
      "wpm": 216,
      "message": "พันธสัญญาบริการหรือว่า service Level agreement"
    },
    {
      "message_id": 687,
      "agent_id": 4,
      "delay": 2.208,
      "speech_duration": 2.376,
      "transcribe_duration": 2.208,
      "wpm": 95,
      "message": "กรณีที่ลูกค้า"
    },
    {
      "message_id": 688,
      "agent_id": 4,
      "delay": 1.173,
      "speech_duration": 1.352,
      "transcribe_duration": 1.173,
      "wpm": 89,
      "message": "ต้องการ"
    },
    {
      "message_id": 689,
      "agent_id": 4,
      "delay": 0.372,
      "speech_duration": 0.328,
      "transcribe_duration": 0.372,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 690,
      "agent_id": 4,
      "delay": 5.223,
      "speech_duration": 5.384,
      "transcribe_duration": 5.223,
      "wpm": 181,
      "message": "มาใช้บริการกับหน่วยงานหรือองค์กรของเรามันก็จะมีข้อสัญญาว่า"
    },
    {
      "message_id": 691,
      "agent_id": 4,
      "delay": 0.983,
      "speech_duration": 1.16,
      "transcribe_duration": 0.983,
      "wpm": 78,
      "message": "เราจะ"
    },
    {
      "message_id": 692,
      "agent_id": 4,
      "delay": 1.775,
      "speech_duration": 1.928,
      "transcribe_duration": 1.775,
      "wpm": 132,
      "message": "ให้บริการลูกค้า"
    },
    {
      "message_id": 693,
      "agent_id": 4,
      "delay": 0.277,
      "speech_duration": 0.456,
      "transcribe_duration": 0.277,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 694,
      "agent_id": 4,
      "delay": 5.502,
      "speech_duration": 5.376,
      "transcribe_duration": 5.502,
      "wpm": 179,
      "message": "กี่ชั่วโมงต่อสัปดาห์นะคะเป็นระยะเวลาเท่าไหร่ก็จะมีข้อตกลงมี"
    },
    {
      "message_id": 695,
      "agent_id": 4,
      "delay": 2.343,
      "speech_duration": 2.504,
      "transcribe_duration": 2.343,
      "wpm": 186,
      "message": "เงื่อนไขอะไรข้อยกเว้นอะไรบ้าง"
    },
    {
      "message_id": 696,
      "agent_id": 4,
      "delay": 0.878,
      "speech_duration": 1.032,
      "transcribe_duration": 0.878,
      "wpm": 189,
      "message": "อันนี้จะเป็น"
    },
    {
      "message_id": 697,
      "agent_id": 4,
      "delay": 0.289,
      "speech_duration": 0.328,
      "transcribe_duration": 0.289,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 698,
      "agent_id": 4,
      "delay": 5.506,
      "speech_duration": 5.64,
      "transcribe_duration": 5.506,
      "wpm": 170,
      "message": "รูปแบบข้อตกลงซึ่งจะมีกุญแจหลักของตัว service Operation ก็คือ"
    },
    {
      "message_id": 699,
      "agent_id": 4,
      "delay": 6.012,
      "speech_duration": 6.024,
      "transcribe_duration": 6.012,
      "wpm": 154,
      "message": "incident management กรณีที่เกิดปัญหาจะเพิ่มขึ้นหรือว่าอะไร"
    },
    {
      "message_id": 700,
      "agent_id": 4,
      "delay": 0.782,
      "speech_duration": 0.904,
      "transcribe_duration": 0.782,
      "wpm": 199,
      "message": "ขึ้นมาเนี่ย"
    },
    {
      "message_id": 701,
      "agent_id": 4,
      "delay": 0.29,
      "speech_duration": 0.456,
      "transcribe_duration": 0.29,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 702,
      "agent_id": 4,
      "delay": 3.824,
      "speech_duration": 3.976,
      "transcribe_duration": 3.824,
      "wpm": 181,
      "message": "เราสามารถที่จะรับมือถือว่าแก้ปัญหาตรงนี้ได้"
    },
    {
      "message_id": 703,
      "agent_id": 4,
      "delay": 0.747,
      "speech_duration": 0.904,
      "transcribe_duration": 0.747,
      "wpm": 133,
      "message": "หรือไม่"
    },
    {
      "message_id": 704,
      "agent_id": 4,
      "delay": 0.519,
      "speech_duration": 0.712,
      "transcribe_duration": 0.519,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 705,
      "agent_id": 4,
      "delay": 2.488,
      "speech_duration": 2.632,
      "transcribe_duration": 2.488,
      "wpm": 91,
      "message": "management นะคะ"
    },
    {
      "message_id": 706,
      "agent_id": 4,
      "delay": 0.978,
      "speech_duration": 1.16,
      "transcribe_duration": 0.978,
      "wpm": 78,
      "message": "ปัญหา"
    },
    {
      "message_id": 707,
      "agent_id": 4,
      "delay": 3.9,
      "speech_duration": 4.04,
      "transcribe_duration": 3.9,
      "wpm": 186,
      "message": "ที่เกิดขึ้นกับตัวระบบหรือว่าการให้บริการของเรา"
    },
    {
      "message_id": 708,
      "agent_id": 4,
      "delay": 1.694,
      "speech_duration": 1.864,
      "transcribe_duration": 1.694,
      "wpm": 80,
      "message": "มีวิธีการ"
    },
    {
      "message_id": 709,
      "agent_id": 4,
      "delay": 1.811,
      "speech_duration": 1.992,
      "transcribe_duration": 1.811,
      "wpm": 196,
      "message": "แก้ไขแล้วก็จัดการอย่างไร"
    },
    {
      "message_id": 710,
      "agent_id": 4,
      "delay": 0.255,
      "speech_duration": 0.128,
      "transcribe_duration": 0.255,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 711,
      "agent_id": 4,
      "delay": 0.483,
      "speech_duration": 0.648,
      "transcribe_duration": 0.483,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 712,
      "agent_id": 4,
      "delay": 0.717,
      "speech_duration": 0.904,
      "transcribe_duration": 0.717,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 713,
      "agent_id": 4,
      "delay": 0.987,
      "speech_duration": 1.16,
      "transcribe_duration": 0.987,
      "wpm": 103,
      "message": "request"
    },
    {
      "message_id": 714,
      "agent_id": 4,
      "delay": 4.489,
      "speech_duration": 4.288,
      "transcribe_duration": 4.489,
      "wpm": 143,
      "message": "fluent นะคะกรณีที่ความต้องการของลูกค้า"
    },
    {
      "message_id": 715,
      "agent_id": 4,
      "delay": 0.408,
      "speech_duration": 0.584,
      "transcribe_duration": 0.408,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 716,
      "agent_id": 4,
      "delay": 3.646,
      "speech_duration": 3.784,
      "transcribe_duration": 3.646,
      "wpm": 238,
      "message": "อยู่ตามขอบเขตของเราไหมหรือว่าตามข้อสัญญาของเราหรือเปล่า"
    },
    {
      "message_id": 717,
      "agent_id": 4,
      "delay": 2.942,
      "speech_duration": 3.08,
      "transcribe_duration": 2.942,
      "wpm": 214,
      "message": "เราก็อันสุดท้ายก็จะเป็นนิเวศน์ Management"
    },
    {
      "message_id": 718,
      "agent_id": 4,
      "delay": 1.509,
      "speech_duration": 1.472,
      "transcribe_duration": 1.509,
      "wpm": 92,
      "message": "ก็จะเป็น"
    },
    {
      "message_id": 719,
      "agent_id": 4,
      "delay": 2.388,
      "speech_duration": 2.44,
      "transcribe_duration": 2.388,
      "wpm": 105,
      "message": "กรณีที่เกิดขึ้น"
    },
    {
      "message_id": 720,
      "agent_id": 4,
      "delay": 0.599,
      "speech_duration": 0.576,
      "transcribe_duration": 0.599,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 721,
      "agent_id": 4,
      "delay": 1.377,
      "speech_duration": 1.544,
      "transcribe_duration": 1.377,
      "wpm": 117,
      "message": "ตามเงื่อนไข"
    },
    {
      "message_id": 722,
      "agent_id": 4,
      "delay": 0.445,
      "speech_duration": 0.256,
      "transcribe_duration": 0.445,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 723,
      "agent_id": 4,
      "delay": 2.138,
      "speech_duration": 2.312,
      "transcribe_duration": 2.138,
      "wpm": 130,
      "message": "ที่เราได้ทำการตกลง"
    },
    {
      "message_id": 724,
      "agent_id": 4,
      "delay": 0.236,
      "speech_duration": 0.328,
      "transcribe_duration": 0.236,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 725,
      "agent_id": 4,
      "delay": 4.897,
      "speech_duration": 5,
      "transcribe_duration": 4.897,
      "wpm": 195,
      "message": "เราจะมีวิธีการจัดการอย่างไรบ้างไม่มีนะคะพี่ก็จะเป็นลักษณะพวก"
    },
    {
      "message_id": 726,
      "agent_id": 4,
      "delay": 5.247,
      "speech_duration": 5.384,
      "transcribe_duration": 5.247,
      "wpm": 114,
      "message": "เงื่อนไขต่างๆที่เราได้ทำข้อตกลงไว้กับ"
    },
    {
      "message_id": 727,
      "agent_id": 4,
      "delay": 2.476,
      "speech_duration": 2.632,
      "transcribe_duration": 2.476,
      "wpm": 120,
      "message": "ผู้ที่มาขอใช้บริการ"
    },
    {
      "message_id": 728,
      "agent_id": 4,
      "delay": 1.048,
      "speech_duration": 1.16,
      "transcribe_duration": 1.048,
      "wpm": 155,
      "message": "จากเราไม่มี"
    },
    {
      "message_id": 729,
      "agent_id": 4,
      "delay": 0.555,
      "speech_duration": 0.512,
      "transcribe_duration": 0.555,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 730,
      "agent_id": 4,
      "delay": 0.29,
      "speech_duration": 0.328,
      "transcribe_duration": 0.29,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 731,
      "agent_id": 4,
      "delay": 2.345,
      "speech_duration": 2.504,
      "transcribe_duration": 2.345,
      "wpm": 132,
      "message": "ว่ามันจะครอบคลุมดูแล"
    },
    {
      "message_id": 732,
      "agent_id": 4,
      "delay": 0.222,
      "speech_duration": 0.392,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 733,
      "agent_id": 4,
      "delay": 0.611,
      "speech_duration": 0.776,
      "transcribe_duration": 0.611,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 734,
      "agent_id": 4,
      "delay": 2.771,
      "speech_duration": 2.888,
      "transcribe_duration": 2.771,
      "wpm": 187,
      "message": "แล้วก็จะมีขอบเขตถึงระดับไหนไม่มี"
    },
    {
      "message_id": 735,
      "agent_id": 4,
      "delay": 0.538,
      "speech_duration": 0.712,
      "transcribe_duration": 0.538,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 736,
      "agent_id": 4,
      "delay": 0.36,
      "speech_duration": 0.52,
      "transcribe_duration": 0.36,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 737,
      "agent_id": 4,
      "delay": 0.247,
      "speech_duration": 0.392,
      "transcribe_duration": 0.247,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 738,
      "agent_id": 4,
      "delay": 0.4,
      "speech_duration": 0.584,
      "transcribe_duration": 0.4,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 739,
      "agent_id": 4,
      "delay": 6.05,
      "speech_duration": 6.152,
      "transcribe_duration": 6.05,
      "wpm": 183,
      "message": "ถัดมาก็จะเป็น Content All service improvement นะคะถ้ามีแล้วจะเป็นลักษณะ"
    },
    {
      "message_id": 740,
      "agent_id": 4,
      "delay": 0.793,
      "speech_duration": 0.968,
      "transcribe_duration": 0.793,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 741,
      "agent_id": 4,
      "delay": 4.128,
      "speech_duration": 4.296,
      "transcribe_duration": 4.128,
      "wpm": 196,
      "message": "ทำยังไงการให้บริการของเราเนี่ยจะมีการให้บริการที่ดี"
    },
    {
      "message_id": 742,
      "agent_id": 4,
      "delay": 0.988,
      "speech_duration": 0.96,
      "transcribe_duration": 0.988,
      "wpm": 109,
      "message": "ขึ้นไป"
    },
    {
      "message_id": 743,
      "agent_id": 4,
      "delay": 5.375,
      "speech_duration": 5.448,
      "transcribe_duration": 5.375,
      "wpm": 218,
      "message": "มันก็ต้องมีการปรับปรุงและพัฒนาการให้บริการที่ดีอยู่แล้วให้มันดียิ่งขึ้นไป"
    },
    {
      "message_id": 744,
      "agent_id": 4,
      "delay": 1.638,
      "speech_duration": 1.8,
      "transcribe_duration": 1.638,
      "wpm": 92,
      "message": "อาจจะทำให้"
    },
    {
      "message_id": 745,
      "agent_id": 4,
      "delay": 2.353,
      "speech_duration": 2.504,
      "transcribe_duration": 2.353,
      "wpm": 144,
      "message": "อยากให้ที่เร็วขึ้นหรือ"
    },
    {
      "message_id": 746,
      "agent_id": 4,
      "delay": 7.017,
      "speech_duration": 7.048,
      "transcribe_duration": 7.017,
      "wpm": 198,
      "message": "ไม่ต้องแก้ปัญหาอะไรหลายรอบแล้วก็เสร็จนั่นเองก็คือระยะเวลาเร็วขึ้นมีประสิทธิภาพที่ดีขึ้น"
    },
    {
      "message_id": 747,
      "agent_id": 4,
      "delay": 2.149,
      "speech_duration": 2.312,
      "transcribe_duration": 2.149,
      "wpm": 188,
      "message": "ซึ่งเราก็จะมีกุญแจหลักอยู่"
    },
    {
      "message_id": 748,
      "agent_id": 4,
      "delay": 0.79,
      "speech_duration": 0.968,
      "transcribe_duration": 0.79,
      "wpm": 77,
      "message": "นะคะ"
    },
    {
      "message_id": 749,
      "agent_id": 4,
      "delay": 1.558,
      "speech_duration": 1.736,
      "transcribe_duration": 1.558,
      "wpm": 78,
      "message": "เริ่มจาก"
    },
    {
      "message_id": 750,
      "agent_id": 4,
      "delay": 1.703,
      "speech_duration": 1.864,
      "transcribe_duration": 1.703,
      "wpm": 169,
      "message": "service Report ting"
    },
    {
      "message_id": 751,
      "agent_id": 4,
      "delay": 4.166,
      "speech_duration": 4.296,
      "transcribe_duration": 4.166,
      "wpm": 122,
      "message": "service manuals นะคะก็จะเป็นลักษณะ"
    },
    {
      "message_id": 752,
      "agent_id": 4,
      "delay": 1.194,
      "speech_duration": 1.352,
      "transcribe_duration": 1.194,
      "wpm": 111,
      "message": "กระบวนการ"
    },
    {
      "message_id": 753,
      "agent_id": 4,
      "delay": 5.268,
      "speech_duration": 5.384,
      "transcribe_duration": 5.268,
      "wpm": 181,
      "message": "เวลาเราแก้ปัญหาให้กับตัวระบบหรือว่าลูกค้าเป็นกรณีหรือว่าเป็น"
    },
    {
      "message_id": 754,
      "agent_id": 4,
      "delay": 0.551,
      "speech_duration": 0.712,
      "transcribe_duration": 0.551,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 755,
      "agent_id": 4,
      "delay": 2.499,
      "speech_duration": 2.432,
      "transcribe_duration": 2.499,
      "wpm": 142,
      "message": "แจ้งเข้าก็จะมีการสรุป"
    },
    {
      "message_id": 756,
      "agent_id": 4,
      "delay": 0.854,
      "speech_duration": 0.832,
      "transcribe_duration": 0.854,
      "wpm": 126,
      "message": "รายงาน"
    },
    {
      "message_id": 757,
      "agent_id": 4,
      "delay": 6.54,
      "speech_duration": 6.6,
      "transcribe_duration": 6.54,
      "wpm": 193,
      "message": "นางเอกว่ะเกิดปัญหาตัวนี้เราสามารถแก้ปัญหาด้วยวิธีการอะไรแล้วก็ใช้ระยะเวลาช่วง"
    },
    {
      "message_id": 758,
      "agent_id": 4,
      "delay": 3.793,
      "speech_duration": 3.912,
      "transcribe_duration": 3.793,
      "wpm": 184,
      "message": "ก็คือเป็นการออก Report สรุปการให้บริการนางเอก"
    },
    {
      "message_id": 759,
      "agent_id": 4,
      "delay": 0.416,
      "speech_duration": 0.392,
      "transcribe_duration": 0.416,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 760,
      "agent_id": 4,
      "delay": 1.481,
      "speech_duration": 1.672,
      "transcribe_duration": 1.481,
      "wpm": 90,
      "message": "ในกรณีที่"
    },
    {
      "message_id": 761,
      "agent_id": 4,
      "delay": 5.483,
      "speech_duration": 5.448,
      "transcribe_duration": 5.483,
      "wpm": 253,
      "message": "มีการแจ้งปัญหาในปัญหาที่คล้ายๆเดิมเข้ามาแล้วก็สามารถที่จะดูตัววิเคราะห์เซอร์วิสวันนี้"
    },
    {
      "message_id": 762,
      "agent_id": 4,
      "delay": 3.286,
      "speech_duration": 3.464,
      "transcribe_duration": 3.286,
      "wpm": 182,
      "message": "ทำให้เรารู้ถึงกระบวนการที่จะมาแก้ปัญหา"
    },
    {
      "message_id": 763,
      "agent_id": 4,
      "delay": 1.238,
      "speech_duration": 1.416,
      "transcribe_duration": 1.238,
      "wpm": 127,
      "message": "แล้วก็ทำให้"
    },
    {
      "message_id": 764,
      "agent_id": 4,
      "delay": 2.275,
      "speech_duration": 2.44,
      "transcribe_duration": 2.275,
      "wpm": 160,
      "message": "เราสามารถแก้ปัญหาได้ไหม"
    },
    {
      "message_id": 765,
      "agent_id": 4,
      "delay": 1.368,
      "speech_duration": 1.344,
      "transcribe_duration": 1.368,
      "wpm": 190,
      "message": "ได้เร็วยิ่งขึ้น"
    },
    {
      "message_id": 766,
      "agent_id": 4,
      "delay": 6.657,
      "speech_duration": 6.528,
      "transcribe_duration": 6.657,
      "wpm": 216,
      "message": "เรารู้ถึงวิธีการแก้ปัญหาแล้วว่าต้องทำตามขั้นตอนนี้ 1 2 3 แล้วจะแก้ปัญหาได้อย่างรวดเร็ว"
    },
    {
      "message_id": 767,
      "agent_id": 4,
      "delay": 1.572,
      "speech_duration": 1.736,
      "transcribe_duration": 1.572,
      "wpm": 181,
      "message": "แล้วก็ดีขึ้นไม่ต้อง"
    },
    {
      "message_id": 768,
      "agent_id": 4,
      "delay": 3.779,
      "speech_duration": 3.912,
      "transcribe_duration": 3.779,
      "wpm": 169,
      "message": "ไปหาสาเหตุที่มันทำให้เกิดปัญหาตัวนี้ก่อน"
    },
    {
      "message_id": 769,
      "agent_id": 4,
      "delay": 1.896,
      "speech_duration": 1.856,
      "transcribe_duration": 1.896,
      "wpm": 210,
      "message": "เรารู้วิธีแก้ปัญหาได้เลย"
    },
    {
      "message_id": 770,
      "agent_id": 4,
      "delay": 0.423,
      "speech_duration": 0.584,
      "transcribe_duration": 0.423,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 771,
      "agent_id": 4,
      "delay": 1.356,
      "speech_duration": 1.48,
      "transcribe_duration": 1.356,
      "wpm": 132,
      "message": "Service Mind"
    },
    {
      "message_id": 772,
      "agent_id": 4,
      "delay": 3.221,
      "speech_duration": 3.336,
      "transcribe_duration": 3.221,
      "wpm": 229,
      "message": "นะคะอันนี้เป็นการให้บริการโดยเราใช้ตัวเครื่องมือ"
    },
    {
      "message_id": 773,
      "agent_id": 4,
      "delay": 0.999,
      "speech_duration": 1.16,
      "transcribe_duration": 0.999,
      "wpm": 116,
      "message": "อะไรบ้าง"
    },
    {
      "message_id": 774,
      "agent_id": 4,
      "delay": 1.1,
      "speech_duration": 1.088,
      "transcribe_duration": 1.1,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 775,
      "agent_id": 4,
      "delay": 5.36,
      "speech_duration": 5.384,
      "transcribe_duration": 5.36,
      "wpm": 265,
      "message": "มีอุปกรณ์มีเครื่องมือตัวไหนที่ช่วยแก้ปัญหาตรงนี้มีวิธีการแบบไหนอันนี้ก็จะเป็นตัวหนังสือ"
    },
    {
      "message_id": 776,
      "agent_id": 4,
      "delay": 2.107,
      "speech_duration": 2.248,
      "transcribe_duration": 2.107,
      "wpm": 167,
      "message": "คล้ายๆเป็นรายละเอียดกับ"
    },
    {
      "message_id": 777,
      "agent_id": 4,
      "delay": 2.308,
      "speech_duration": 2.24,
      "transcribe_duration": 2.308,
      "wpm": 100,
      "message": "supporting เอง"
    },
    {
      "message_id": 778,
      "agent_id": 4,
      "delay": 0.245,
      "speech_duration": 0.328,
      "transcribe_duration": 0.245,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 779,
      "agent_id": 4,
      "delay": 1.072,
      "speech_duration": 1.224,
      "transcribe_duration": 1.072,
      "wpm": 74,
      "message": "ถัดมา"
    },
    {
      "message_id": 780,
      "agent_id": 4,
      "delay": 0.895,
      "speech_duration": 1.032,
      "transcribe_duration": 0.895,
      "wpm": 102,
      "message": "เซเว่น"
    },
    {
      "message_id": 781,
      "agent_id": 4,
      "delay": 1.894,
      "speech_duration": 2.056,
      "transcribe_duration": 1.894,
      "wpm": 131,
      "message": "Level Management"
    },
    {
      "message_id": 782,
      "agent_id": 4,
      "delay": 3.385,
      "speech_duration": 3.464,
      "transcribe_duration": 3.385,
      "wpm": 173,
      "message": "คณิตการให้บริการเนี่ยมันก็จะมีหลากหลาย"
    },
    {
      "message_id": 783,
      "agent_id": 4,
      "delay": 3.059,
      "speech_duration": 3.208,
      "transcribe_duration": 3.059,
      "wpm": 126,
      "message": "รูปแบบหลากหลายระดับตามที่"
    },
    {
      "message_id": 784,
      "agent_id": 4,
      "delay": 2.094,
      "speech_duration": 2.248,
      "transcribe_duration": 2.094,
      "wpm": 227,
      "message": "ผู้ใช้บริการหรือว่าลูกค้าต้องการ"
    },
    {
      "message_id": 785,
      "agent_id": 4,
      "delay": 0.732,
      "speech_duration": 0.904,
      "transcribe_duration": 0.732,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 786,
      "agent_id": 4,
      "delay": 2.24,
      "speech_duration": 2.176,
      "transcribe_duration": 2.24,
      "wpm": 214,
      "message": "ใช้บริการกับเรามันก็จะมีระดับ"
    },
    {
      "message_id": 787,
      "agent_id": 4,
      "delay": 1.119,
      "speech_duration": 1.288,
      "transcribe_duration": 1.119,
      "wpm": 163,
      "message": "อยากให้บริการ"
    },
    {
      "message_id": 788,
      "agent_id": 4,
      "delay": 2.596,
      "speech_duration": 2.76,
      "transcribe_duration": 2.596,
      "wpm": 152,
      "message": "สุดท้ายมึงก็จะเชื่อกับตัว"
    },
    {
      "message_id": 789,
      "agent_id": 4,
      "delay": 1.286,
      "speech_duration": 1.416,
      "transcribe_duration": 1.286,
      "wpm": 138,
      "message": "Server Gmail"
    },
    {
      "message_id": 790,
      "agent_id": 4,
      "delay": 1.488,
      "speech_duration": 1.608,
      "transcribe_duration": 1.488,
      "wpm": 168,
      "message": "ข้อตกลงที่เราพัน"
    },
    {
      "message_id": 791,
      "agent_id": 4,
      "delay": 5.386,
      "speech_duration": 5.448,
      "transcribe_duration": 5.386,
      "wpm": 149,
      "message": "พันธสัญญานั้นเองว่าเราทำพันธสัญญาหรือว่าข้อตกลงที่"
    },
    {
      "message_id": 792,
      "agent_id": 4,
      "delay": 1.936,
      "speech_duration": 2.12,
      "transcribe_duration": 1.936,
      "wpm": 212,
      "message": "ขอใช้บริการจากหน่วยงานเนี่ย"
    },
    {
      "message_id": 793,
      "agent_id": 4,
      "delay": 1.052,
      "speech_duration": 1.224,
      "transcribe_duration": 1.052,
      "wpm": 159,
      "message": "อยู่ระดับไหน"
    },
    {
      "message_id": 794,
      "agent_id": 4,
      "delay": 2.925,
      "speech_duration": 3.08,
      "transcribe_duration": 2.925,
      "wpm": 161,
      "message": "บางคนอยากให้บริการ 24 ชั่วโมง"
    },
    {
      "message_id": 795,
      "agent_id": 4,
      "delay": 0.793,
      "speech_duration": 0.968,
      "transcribe_duration": 0.793,
      "wpm": 93,
      "message": "7 วัน"
    },
    {
      "message_id": 796,
      "agent_id": 4,
      "delay": 0.278,
      "speech_duration": 0.456,
      "transcribe_duration": 0.278,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 797,
      "agent_id": 4,
      "delay": 2.154,
      "speech_duration": 2.112,
      "transcribe_duration": 2.154,
      "wpm": 156,
      "message": "คือตัวระบบงานหรือว่า"
    },
    {
      "message_id": 798,
      "agent_id": 4,
      "delay": 5.181,
      "speech_duration": 5.32,
      "transcribe_duration": 5.181,
      "wpm": 169,
      "message": "บริษัทโคราชเกิดปัญหาช่วงเวลาใดก็ได้สามารถที่จะร้องขอให้"
    },
    {
      "message_id": 799,
      "agent_id": 4,
      "delay": 3.735,
      "speech_duration": 3.848,
      "transcribe_duration": 3.735,
      "wpm": 230,
      "message": "ผู้ให้บริการของเราเนี่ยเข้ามาแก้ปัญหาได้ตลอด 24 ชั่วโมง"
    },
    {
      "message_id": 800,
      "agent_id": 4,
      "delay": 1.211,
      "speech_duration": 1.352,
      "transcribe_duration": 1.211,
      "wpm": 122,
      "message": "7 วันก็คือ"
    },
    {
      "message_id": 801,
      "agent_id": 4,
      "delay": 1.389,
      "speech_duration": 1.544,
      "transcribe_duration": 1.389,
      "wpm": 243,
      "message": "เหมือนเซเว่นอีเลฟเว่นไง"
    },
    {
      "message_id": 802,
      "agent_id": 4,
      "delay": 2.757,
      "speech_duration": 2.888,
      "transcribe_duration": 2.757,
      "wpm": 182,
      "message": "มีปัญหาตอนไหนแจ้งไปแก้ปัญหาทันที"
    },
    {
      "message_id": 803,
      "agent_id": 4,
      "delay": 0.6,
      "speech_duration": 0.776,
      "transcribe_duration": 0.6,
      "wpm": 97,
      "message": "หรือ"
    },
    {
      "message_id": 804,
      "agent_id": 4,
      "delay": 1.376,
      "speech_duration": 1.544,
      "transcribe_duration": 1.376,
      "wpm": 58,
      "message": "เราจะ"
    },
    {
      "message_id": 805,
      "agent_id": 4,
      "delay": 2.34,
      "speech_duration": 2.504,
      "transcribe_duration": 2.34,
      "wpm": 138,
      "message": "ใช้เฉพาะช่วงเวลาทำการ"
    },
    {
      "message_id": 806,
      "agent_id": 4,
      "delay": 0.891,
      "speech_duration": 0.832,
      "transcribe_duration": 0.891,
      "wpm": 126,
      "message": "ถึงจุก"
    },
    {
      "message_id": 807,
      "agent_id": 4,
      "delay": 3.209,
      "speech_duration": 3.136,
      "transcribe_duration": 3.209,
      "wpm": 177,
      "message": "กี่โมงถึงกี่โมงก็ว่ากันไปอาจจะเป็น"
    },
    {
      "message_id": 808,
      "agent_id": 4,
      "delay": 1.761,
      "speech_duration": 1.928,
      "transcribe_duration": 1.761,
      "wpm": 132,
      "message": "8 ชั่วโมงต่อวัน"
    },
    {
      "message_id": 809,
      "agent_id": 4,
      "delay": 0.86,
      "speech_duration": 1.032,
      "transcribe_duration": 0.86,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 810,
      "agent_id": 4,
      "delay": 0.219,
      "speech_duration": 0.328,
      "transcribe_duration": 0.219,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 811,
      "agent_id": 4,
      "delay": 5.648,
      "speech_duration": 5.704,
      "transcribe_duration": 5.648,
      "wpm": 200,
      "message": "5 วันต่อสัปดาห์อะไรเนี่ยก็เลือกกันได้ดังนั้นการให้บริการมันก็จะมีขอบเขต"
    },
    {
      "message_id": 812,
      "agent_id": 4,
      "delay": 4.959,
      "speech_duration": 5.064,
      "transcribe_duration": 4.959,
      "wpm": 133,
      "message": "ที่กำหนดไว้ตามข้อพันธสัญญาอยู่แล้วนะคะว่า"
    },
    {
      "message_id": 813,
      "agent_id": 4,
      "delay": 1.933,
      "speech_duration": 2.056,
      "transcribe_duration": 1.933,
      "wpm": 182,
      "message": "ต้องให้บริการแบบไหนหรือ"
    },
    {
      "message_id": 814,
      "agent_id": 4,
      "delay": 1.387,
      "speech_duration": 1.544,
      "transcribe_duration": 1.387,
      "wpm": 165,
      "message": "มีแบบหนึ่งก็คือ"
    },
    {
      "message_id": 815,
      "agent_id": 4,
      "delay": 1.563,
      "speech_duration": 1.736,
      "transcribe_duration": 1.563,
      "wpm": 69,
      "message": "กรณีที่"
    },
    {
      "message_id": 816,
      "agent_id": 4,
      "delay": 1.209,
      "speech_duration": 1.352,
      "transcribe_duration": 1.209,
      "wpm": 111,
      "message": "เกิดปัญหา"
    },
    {
      "message_id": 817,
      "agent_id": 4,
      "delay": 5.301,
      "speech_duration": 5.448,
      "transcribe_duration": 5.301,
      "wpm": 132,
      "message": "Level ก็คือมันจะมีปัญหาที่ปัญหาเล็กปัญหามาก"
    },
    {
      "message_id": 818,
      "agent_id": 4,
      "delay": 2.217,
      "speech_duration": 2.176,
      "transcribe_duration": 2.217,
      "wpm": 172,
      "message": "ระดับสูงระดับสูงมากนะคะ"
    },
    {
      "message_id": 819,
      "agent_id": 4,
      "delay": 0.34,
      "speech_duration": 0.32,
      "transcribe_duration": 0.34,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 820,
      "agent_id": 4,
      "delay": 3.576,
      "speech_duration": 3.52,
      "transcribe_duration": 3.576,
      "wpm": 89,
      "message": "ก็คือกรณีที่ถ้าระบบ"
    },
    {
      "message_id": 821,
      "agent_id": 4,
      "delay": 1.893,
      "speech_duration": 2.056,
      "transcribe_duration": 1.893,
      "wpm": 124,
      "message": "ของผู้ชายบริการ"
    },
    {
      "message_id": 822,
      "agent_id": 4,
      "delay": 2.211,
      "speech_duration": 2.376,
      "transcribe_duration": 2.211,
      "wpm": 126,
      "message": "ปัญหาระดับสูงก็คือ"
    },
    {
      "message_id": 823,
      "agent_id": 4,
      "delay": 0.653,
      "speech_duration": 0.84,
      "transcribe_duration": 0.653,
      "wpm": 89,
      "message": "ระบบ"
    },
    {
      "message_id": 824,
      "agent_id": 4,
      "delay": 5.106,
      "speech_duration": 5.256,
      "transcribe_duration": 5.106,
      "wpm": 234,
      "message": "การทำงานด้านเทคโนโลยีสารสนเทศของหน่วยงานหรือองค์กรของเราเนี่ยใช้งานไม่ได้เลย"
    },
    {
      "message_id": 825,
      "agent_id": 4,
      "delay": 1.964,
      "speech_duration": 2.12,
      "transcribe_duration": 1.964,
      "wpm": 170,
      "message": "ซึ่งอาจจะเป็นรูปแบบของ"
    },
    {
      "message_id": 826,
      "agent_id": 4,
      "delay": 1.943,
      "speech_duration": 2.12,
      "transcribe_duration": 1.943,
      "wpm": 184,
      "message": "หน่วยงานบริษัทหรือองค์กร"
    },
    {
      "message_id": 827,
      "agent_id": 4,
      "delay": 3.908,
      "speech_duration": 3.976,
      "transcribe_duration": 3.908,
      "wpm": 147,
      "message": "อยู่โรงงานอย่างกรณีของเทียนจีน 5 ตัว"
    },
    {
      "message_id": 828,
      "agent_id": 4,
      "delay": 2.41,
      "speech_duration": 2.568,
      "transcribe_duration": 2.41,
      "wpm": 193,
      "message": "โรงงานของเขาไม่สามารถที่จะผลิต"
    },
    {
      "message_id": 829,
      "agent_id": 4,
      "delay": 2.518,
      "speech_duration": 2.496,
      "transcribe_duration": 2.518,
      "wpm": 162,
      "message": "ตัวร้ายสินค้าการให้บริการ"
    },
    {
      "message_id": 830,
      "agent_id": 4,
      "delay": 3.945,
      "speech_duration": 4.104,
      "transcribe_duration": 3.945,
      "wpm": 190,
      "message": "ต่างๆขึ้นมาหรือไม่สามารถเชื่อมต่อโอนข้อมูลระหว่าง"
    },
    {
      "message_id": 831,
      "agent_id": 4,
      "delay": 3.597,
      "speech_duration": 3.72,
      "transcribe_duration": 3.597,
      "wpm": 198,
      "message": "องค์กรหรือหน่วยงานได้อันนี้ก็จะทำให้เกิดปัญหา"
    },
    {
      "message_id": 832,
      "agent_id": 4,
      "delay": 0.666,
      "speech_duration": 0.84,
      "transcribe_duration": 0.666,
      "wpm": 179,
      "message": "เกี่ยวกับ"
    },
    {
      "message_id": 833,
      "agent_id": 4,
      "delay": 0.682,
      "speech_duration": 0.84,
      "transcribe_duration": 0.682,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 834,
      "agent_id": 4,
      "delay": 0.215,
      "speech_duration": 0.328,
      "transcribe_duration": 0.215,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 835,
      "agent_id": 4,
      "delay": 2.528,
      "speech_duration": 2.696,
      "transcribe_duration": 2.528,
      "wpm": 167,
      "message": "บริษัทของเขาเนี่ยก็คือทำให้"
    },
    {
      "message_id": 836,
      "agent_id": 4,
      "delay": 2.002,
      "speech_duration": 1.984,
      "transcribe_duration": 2.002,
      "wpm": 98,
      "message": "การหยุดชะงัก"
    },
    {
      "message_id": 837,
      "agent_id": 4,
      "delay": 4.847,
      "speech_duration": 4.936,
      "transcribe_duration": 4.847,
      "wpm": 152,
      "message": "นะคะของการทำงานแ***ก็มันก็จะมีข้อตกลงมาอีกว่า"
    },
    {
      "message_id": 838,
      "agent_id": 4,
      "delay": 0.793,
      "speech_duration": 0.968,
      "transcribe_duration": 0.793,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 839,
      "agent_id": 4,
      "delay": 0.499,
      "speech_duration": 0.648,
      "transcribe_duration": 0.499,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 840,
      "agent_id": 4,
      "delay": 0.258,
      "speech_duration": 0.328,
      "transcribe_duration": 0.258,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 841,
      "agent_id": 4,
      "delay": 3.747,
      "speech_duration": 3.912,
      "transcribe_duration": 3.747,
      "wpm": 142,
      "message": "มีปัญหาที่ค่อนข้างสูงที่ส่งผลกระทบ"
    },
    {
      "message_id": 842,
      "agent_id": 4,
      "delay": 3.528,
      "speech_duration": 3.592,
      "transcribe_duration": 3.528,
      "wpm": 280,
      "message": "หรือว่าความเสี่ยงที่จะเกิดกับหน่วยงานหรือองค์กรของเขาเยอะเนี่ย"
    },
    {
      "message_id": 843,
      "agent_id": 4,
      "delay": 2.615,
      "speech_duration": 2.76,
      "transcribe_duration": 2.615,
      "wpm": 196,
      "message": "ในพันธสัญญาหรือข้อตกลงของเราเนี่ย"
    },
    {
      "message_id": 844,
      "agent_id": 4,
      "delay": 2.665,
      "speech_duration": 2.824,
      "transcribe_duration": 2.665,
      "wpm": 127,
      "message": "มีการกำหนดว่าจะสามารถ"
    },
    {
      "message_id": 845,
      "agent_id": 4,
      "delay": 0.546,
      "speech_duration": 0.712,
      "transcribe_duration": 0.546,
      "wpm": 126,
      "message": "เงียบ"
    },
    {
      "message_id": 846,
      "agent_id": 4,
      "delay": 3.236,
      "speech_duration": 3.136,
      "transcribe_duration": 3.236,
      "wpm": 167,
      "message": "ผู้ให้บริการมาช่วยแก้ปัญหาได้ตลอด"
    },
    {
      "message_id": 847,
      "agent_id": 4,
      "delay": 0.281,
      "speech_duration": 0.328,
      "transcribe_duration": 0.281,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 848,
      "agent_id": 4,
      "delay": 2.098,
      "speech_duration": 2.248,
      "transcribe_duration": 2.098,
      "wpm": 180,
      "message": "หรือไม่หรือว่าสามารถที่จะ"
    },
    {
      "message_id": 849,
      "agent_id": 4,
      "delay": 0.629,
      "speech_duration": 0.776,
      "transcribe_duration": 0.629,
      "wpm": 116,
      "message": "เรียก"
    },
    {
      "message_id": 850,
      "agent_id": 4,
      "delay": 0.602,
      "speech_duration": 0.776,
      "transcribe_duration": 0.602,
      "wpm": 97,
      "message": "นะคะ"
    },
    {
      "message_id": 851,
      "agent_id": 4,
      "delay": 2.012,
      "speech_duration": 1.984,
      "transcribe_duration": 2.012,
      "wpm": 189,
      "message": "บริษัทหรือหน่วยงานเสริม"
    },
    {
      "message_id": 852,
      "agent_id": 4,
      "delay": 3.422,
      "speech_duration": 3.592,
      "transcribe_duration": 3.422,
      "wpm": 213,
      "message": "ต่างๆเข้ามาช่วยเพื่อให้สามารถแก้ปัญหาในช่วงเวลา"
    },
    {
      "message_id": 853,
      "agent_id": 4,
      "delay": 1.277,
      "speech_duration": 1.416,
      "transcribe_duration": 1.277,
      "wpm": 127,
      "message": "ที่กำหนดไว้"
    },
    {
      "message_id": 854,
      "agent_id": 4,
      "delay": 5.407,
      "speech_duration": 5.512,
      "transcribe_duration": 5.407,
      "wpm": 196,
      "message": "เพื่อไม่ให้มีผลกระทบกับหน่วยงานหรือองค์กรให้มันมากนั่นเองมันก็จะมี"
    },
    {
      "message_id": 855,
      "agent_id": 4,
      "delay": 0.857,
      "speech_duration": 1.032,
      "transcribe_duration": 0.857,
      "wpm": 87,
      "message": "ระดับ"
    },
    {
      "message_id": 856,
      "agent_id": 4,
      "delay": 3.066,
      "speech_duration": 3.144,
      "transcribe_duration": 3.066,
      "wpm": 167,
      "message": "ที่เราได้ทำข้อกำหนดกันไว้นั่นเอง"
    },
    {
      "message_id": 857,
      "agent_id": 4,
      "delay": 0.221,
      "speech_duration": 0.328,
      "transcribe_duration": 0.221,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 858,
      "agent_id": 4,
      "delay": 0.303,
      "speech_duration": 0.328,
      "transcribe_duration": 0.303,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 859,
      "agent_id": 4,
      "delay": 0.288,
      "speech_duration": 0.456,
      "transcribe_duration": 0.288,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 860,
      "agent_id": 4,
      "delay": 3.176,
      "speech_duration": 3.336,
      "transcribe_duration": 3.176,
      "wpm": 144,
      "message": "อันนี้ก็จะเป็นการพูดเกี่ยวกับ"
    },
    {
      "message_id": 861,
      "agent_id": 4,
      "delay": 1.689,
      "speech_duration": 1.6,
      "transcribe_duration": 1.689,
      "wpm": 169,
      "message": "ตัวมาตรฐานไอ้ทิว"
    },
    {
      "message_id": 862,
      "agent_id": 4,
      "delay": 0.302,
      "speech_duration": 0.392,
      "transcribe_duration": 0.302,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 863,
      "agent_id": 4,
      "delay": 0.739,
      "speech_duration": 0.904,
      "transcribe_duration": 0.739,
      "wpm": 133,
      "message": "ประวัติ"
    },
    {
      "message_id": 864,
      "agent_id": 4,
      "delay": 3.29,
      "speech_duration": 3.464,
      "transcribe_duration": 3.29,
      "wpm": 147,
      "message": "ความเป็นมาและวิวัฒนาการการพัฒนา"
    },
    {
      "message_id": 865,
      "agent_id": 4,
      "delay": 0.298,
      "speech_duration": 0.456,
      "transcribe_duration": 0.298,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 866,
      "agent_id": 4,
      "delay": 2.015,
      "speech_duration": 2.184,
      "transcribe_duration": 2.015,
      "wpm": 124,
      "message": "ประโยชน์ที่ได้รับ"
    },
    {
      "message_id": 867,
      "agent_id": 4,
      "delay": 1.205,
      "speech_duration": 1.152,
      "transcribe_duration": 1.205,
      "wpm": 91,
      "message": "แล้วก็"
    },
    {
      "message_id": 868,
      "agent_id": 4,
      "delay": 0.291,
      "speech_duration": 0.392,
      "transcribe_duration": 0.291,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 869,
      "agent_id": 4,
      "delay": 1.444,
      "speech_duration": 1.608,
      "transcribe_duration": 1.444,
      "wpm": 93,
      "message": "โครงสร้าง"
    },
    {
      "message_id": 870,
      "agent_id": 4,
      "delay": 3.622,
      "speech_duration": 3.784,
      "transcribe_duration": 3.622,
      "wpm": 135,
      "message": "ของตัวมาตรฐาน itil ที่ถูกพัฒนา"
    },
    {
      "message_id": 871,
      "agent_id": 4,
      "delay": 3.124,
      "speech_duration": 3.208,
      "transcribe_duration": 3.124,
      "wpm": 267,
      "message": "จากเวอร์ชั่นหนึ่งว่าเป็นเวอร์ชั่น 2 มาเป็นเวอร์ชั่น 3"
    },
    {
      "message_id": 872,
      "agent_id": 4,
      "delay": 3.633,
      "speech_duration": 3.784,
      "transcribe_duration": 3.633,
      "wpm": 147,
      "message": "เราก็จะรู้อ่ะมันมีข้อกำหนดอะไรบ้าง"
    },
    {
      "message_id": 873,
      "agent_id": 4,
      "delay": 0.922,
      "speech_duration": 1.096,
      "transcribe_duration": 0.922,
      "wpm": 55,
      "message": "พี่"
    },
    {
      "message_id": 874,
      "agent_id": 4,
      "delay": 2.024,
      "speech_duration": 2.184,
      "transcribe_duration": 2.024,
      "wpm": 124,
      "message": "ต้องทำบ้างแล้วมี"
    },
    {
      "message_id": 875,
      "agent_id": 4,
      "delay": 0.385,
      "speech_duration": 0.328,
      "transcribe_duration": 0.385,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 876,
      "agent_id": 4,
      "delay": 1.823,
      "speech_duration": 1.928,
      "transcribe_duration": 1.823,
      "wpm": 109,
      "message": "กระบวนการนะคะ"
    },
    {
      "message_id": 877,
      "agent_id": 4,
      "delay": 5.244,
      "speech_duration": 5.384,
      "transcribe_duration": 5.244,
      "wpm": 150,
      "message": "มีระดับนะคะการให้บริการตัวไหนมีรูปแบบ Report นะคะ"
    },
    {
      "message_id": 878,
      "agent_id": 4,
      "delay": 2.199,
      "speech_duration": 2.376,
      "transcribe_duration": 2.199,
      "wpm": 164,
      "message": "มีตัวงานตัวไหนบ้างที่จะ"
    },
    {
      "message_id": 879,
      "agent_id": 4,
      "delay": 2.64,
      "speech_duration": 2.76,
      "transcribe_duration": 2.64,
      "wpm": 174,
      "message": "ตอบสนองกับความต้องการของลูกค้า"
    },
    {
      "message_id": 880,
      "agent_id": 4,
      "delay": 4.49,
      "speech_duration": 4.616,
      "transcribe_duration": 4.49,
      "wpm": 130,
      "message": "อันนี้ก็จะเป็นหลักๆนะคะของตัวมาตรฐาน"
    },
    {
      "message_id": 881,
      "agent_id": 4,
      "delay": 1.861,
      "speech_duration": 1.992,
      "transcribe_duration": 1.861,
      "wpm": 143,
      "message": "ipl ของเรานั่นเอง"
    },
    {
      "message_id": 882,
      "agent_id": 4,
      "delay": 3.342,
      "speech_duration": 3.464,
      "transcribe_duration": 3.342,
      "wpm": 121,
      "message": "คราวนี้เมื่อเรารู้นะคะถึง"
    },
    {
      "message_id": 883,
      "agent_id": 4,
      "delay": 4.222,
      "speech_duration": 4.36,
      "transcribe_duration": 4.222,
      "wpm": 158,
      "message": "ประวัติการพัฒนาประโยชน์แล้วก็โครงสร้างนะคะ"
    },
    {
      "message_id": 884,
      "agent_id": 4,
      "delay": 0.927,
      "speech_duration": 1.096,
      "transcribe_duration": 0.927,
      "wpm": 55,
      "message": "ตัว"
    },
    {
      "message_id": 885,
      "agent_id": 4,
      "delay": 4.645,
      "speech_duration": 4.808,
      "transcribe_duration": 4.645,
      "wpm": 156,
      "message": "แบบฝึกหัดนะคะเกี่ยวกับตัวมาตรฐานตัวนี้นะคะก็จะ"
    },
    {
      "message_id": 886,
      "agent_id": 4,
      "delay": 0.609,
      "speech_duration": 0.776,
      "transcribe_duration": 0.609,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 887,
      "agent_id": 4,
      "delay": 3.484,
      "speech_duration": 3.392,
      "transcribe_duration": 3.484,
      "wpm": 133,
      "message": "กำหนดนะคะถือว่าเป็นการทบทวน"
    },
    {
      "message_id": 888,
      "agent_id": 4,
      "delay": 2.401,
      "speech_duration": 2.504,
      "transcribe_duration": 2.401,
      "wpm": 228,
      "message": "กล่าวมาเมื่อกี้นั่นเองก็จะมีทั้งหมด"
    },
    {
      "message_id": 889,
      "agent_id": 4,
      "delay": 0.989,
      "speech_duration": 0.96,
      "transcribe_duration": 0.989,
      "wpm": 94,
      "message": "5 ข้อ"
    },
    {
      "message_id": 890,
      "agent_id": 4,
      "delay": 4.97,
      "speech_duration": 5.128,
      "transcribe_duration": 4.97,
      "wpm": 178,
      "message": "โดยข้อแรกก็จะหมายถึงนะคะตัวมาตรฐานของเราเนี่ยหมายถึงอะไร"
    },
    {
      "message_id": 891,
      "agent_id": 4,
      "delay": 0.239,
      "speech_duration": 0.328,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 892,
      "agent_id": 4,
      "delay": 0.234,
      "speech_duration": 0.192,
      "transcribe_duration": 0.234,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 893,
      "agent_id": 4,
      "delay": 2.711,
      "speech_duration": 2.824,
      "transcribe_duration": 2.711,
      "wpm": 117,
      "message": "ข้อที่ 2 ราคาก็จะถูก"
    },
    {
      "message_id": 894,
      "agent_id": 4,
      "delay": 0.285,
      "speech_duration": 0.456,
      "transcribe_duration": 0.285,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 895,
      "agent_id": 4,
      "delay": 4.064,
      "speech_duration": 4.168,
      "transcribe_duration": 4.064,
      "wpm": 133,
      "message": "มาตรฐานนะคะตัวไอ้เนี่ยก่อนที่จะถูก"
    },
    {
      "message_id": 896,
      "agent_id": 4,
      "delay": 4.565,
      "speech_duration": 4.552,
      "transcribe_duration": 4.565,
      "wpm": 188,
      "message": "ปรับเปลี่ยนมาใช้เรียกว่ามาตรฐานไอติมหรือไอจีแอลเนี่ย"
    },
    {
      "message_id": 897,
      "agent_id": 4,
      "delay": 1.402,
      "speech_duration": 1.544,
      "transcribe_duration": 1.402,
      "wpm": 165,
      "message": "ชื่อก่อนหน้านี้"
    },
    {
      "message_id": 898,
      "agent_id": 4,
      "delay": 1.312,
      "speech_duration": 1.48,
      "transcribe_duration": 1.312,
      "wpm": 122,
      "message": "ชื่อว่าอะไร"
    },
    {
      "message_id": 899,
      "agent_id": 4,
      "delay": 1.761,
      "speech_duration": 1.928,
      "transcribe_duration": 1.761,
      "wpm": 117,
      "message": "เราก็ประโยชน์"
    },
    {
      "message_id": 900,
      "agent_id": 4,
      "delay": 0.999,
      "speech_duration": 1.16,
      "transcribe_duration": 0.999,
      "wpm": 129,
      "message": "ที่ได้รับ"
    },
    {
      "message_id": 901,
      "agent_id": 4,
      "delay": 1.185,
      "speech_duration": 1.352,
      "transcribe_duration": 1.185,
      "wpm": 100,
      "message": "มีกี่ข้อ"
    },
    {
      "message_id": 902,
      "agent_id": 4,
      "delay": 1.055,
      "speech_duration": 1.224,
      "transcribe_duration": 1.055,
      "wpm": 86,
      "message": "ข้อไหม"
    },
    {
      "message_id": 903,
      "agent_id": 4,
      "delay": 1.637,
      "speech_duration": 1.6,
      "transcribe_duration": 1.637,
      "wpm": 113,
      "message": "ก็ไม่รู้ว่ะ"
    },
    {
      "message_id": 904,
      "agent_id": 4,
      "delay": 0.295,
      "speech_duration": 0.392,
      "transcribe_duration": 0.295,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 905,
      "agent_id": 4,
      "delay": 0.239,
      "speech_duration": 0.328,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 906,
      "agent_id": 4,
      "delay": 5.418,
      "speech_duration": 5.512,
      "transcribe_duration": 5.418,
      "wpm": 220,
      "message": "ประโยชน์ที่หน่วยงานหรือองค์กรนำตัวมาตรฐานตัวนี้ไปใช้งานแล้วเกิดประโยชน์อะไร"
    },
    {
      "message_id": 907,
      "agent_id": 4,
      "delay": 0.506,
      "speech_duration": 0.648,
      "transcribe_duration": 0.506,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 908,
      "agent_id": 4,
      "delay": 3.018,
      "speech_duration": 3.016,
      "transcribe_duration": 3.018,
      "wpm": 139,
      "message": "Opposite ก็จะเป็นโครงสร้าง"
    },
    {
      "message_id": 909,
      "agent_id": 4,
      "delay": 0.53,
      "speech_duration": 0.712,
      "transcribe_duration": 0.53,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 910,
      "agent_id": 4,
      "delay": 0.774,
      "speech_duration": 0.768,
      "transcribe_duration": 0.774,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 911,
      "agent_id": 4,
      "delay": 0.241,
      "speech_duration": 0.328,
      "transcribe_duration": 0.241,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 912,
      "agent_id": 4,
      "delay": 0.274,
      "speech_duration": 0.328,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 913,
      "agent_id": 4,
      "delay": 0.213,
      "speech_duration": 0.392,
      "transcribe_duration": 0.213,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 914,
      "agent_id": 4,
      "delay": 5.117,
      "speech_duration": 5.192,
      "transcribe_duration": 5.117,
      "wpm": 225,
      "message": "ที่กล่าวไปเมื่อกี้มีทั้ง service agreement นะคะ Continuous อะไรต่างๆเนี่ย"
    },
    {
      "message_id": 915,
      "agent_id": 4,
      "delay": 2.99,
      "speech_duration": 3.144,
      "transcribe_duration": 2.99,
      "wpm": 196,
      "message": "โครงสร้างทั้งหมดมีกี่องค์ประกอบแล้วแต่"
    },
    {
      "message_id": 916,
      "agent_id": 4,
      "delay": 1.497,
      "speech_duration": 1.472,
      "transcribe_duration": 1.497,
      "wpm": 132,
      "message": "องค์ประกอบมี"
    },
    {
      "message_id": 917,
      "agent_id": 4,
      "delay": 4.008,
      "speech_duration": 4.168,
      "transcribe_duration": 4.008,
      "wpm": 212,
      "message": "องค์ประกอบย่อยอะไรบ้างที่มาสนับสนุนตัวโครงสร้างทั้งหมด"
    },
    {
      "message_id": 918,
      "agent_id": 4,
      "delay": 2.062,
      "speech_duration": 2.184,
      "transcribe_duration": 2.062,
      "wpm": 144,
      "message": "แล้วก็ห้ามก็จะเป็น"
    },
    {
      "message_id": 919,
      "agent_id": 4,
      "delay": 3.127,
      "speech_duration": 3.272,
      "transcribe_duration": 3.127,
      "wpm": 96,
      "message": "ไอติมเนี่ยเราสามารถ"
    },
    {
      "message_id": 920,
      "agent_id": 4,
      "delay": 1.763,
      "speech_duration": 1.928,
      "transcribe_duration": 1.763,
      "wpm": 140,
      "message": "นำมาใช้ในขั้นตอน"
    },
    {
      "message_id": 921,
      "agent_id": 4,
      "delay": 1.689,
      "speech_duration": 1.864,
      "transcribe_duration": 1.689,
      "wpm": 129,
      "message": "ที่เท่าไหร่แล้ว"
    },
    {
      "message_id": 922,
      "agent_id": 4,
      "delay": 0.85,
      "speech_duration": 1.032,
      "transcribe_duration": 0.85,
      "wpm": 145,
      "message": "เพราะอะไร"
    },
    {
      "message_id": 923,
      "agent_id": 4,
      "delay": 4.342,
      "speech_duration": 4.224,
      "transcribe_duration": 4.342,
      "wpm": 170,
      "message": "แล้วจะเกิดประโยชน์อะไรตัดมาหรือไม่นั่นเองนะคะ"
    },
    {
      "message_id": 924,
      "agent_id": 4,
      "delay": 0.311,
      "speech_duration": 0.456,
      "transcribe_duration": 0.311,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 925,
      "agent_id": 4,
      "delay": 1.608,
      "speech_duration": 1.736,
      "transcribe_duration": 1.608,
      "wpm": 164,
      "message": "อันนี้ก็จะเป็นแบบ"
    },
    {
      "message_id": 926,
      "agent_id": 4,
      "delay": 0.275,
      "speech_duration": 0.392,
      "transcribe_duration": 0.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 927,
      "agent_id": 4,
      "delay": 0.279,
      "speech_duration": 0.392,
      "transcribe_duration": 0.279,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 928,
      "agent_id": 4,
      "delay": 0.92,
      "speech_duration": 1.096,
      "transcribe_duration": 0.92,
      "wpm": 68,
      "message": "สรุป"
    },
    {
      "message_id": 929,
      "agent_id": 4,
      "delay": 0.199,
      "speech_duration": 0.328,
      "transcribe_duration": 0.199,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 930,
      "agent_id": 4,
      "delay": 6.471,
      "speech_duration": 6.28,
      "transcribe_duration": 6.471,
      "wpm": 196,
      "message": "ยายๆมาให้นะคะเพราะตัวมาตรฐานตัวชี้วัดในก็จะค่อนข้างมีรายละเอียดค่อนข้างเยอะ"
    },
    {
      "message_id": 931,
      "agent_id": 4,
      "delay": 6.14,
      "speech_duration": 6.28,
      "transcribe_duration": 6.14,
      "wpm": 177,
      "message": "นะคะส่วนงานของเราก็จะมีทั้งหมด 5 ข้อนะคะเดี๋ยวเราก็จะมาทบทวนแล้วก็"
    },
    {
      "message_id": 932,
      "agent_id": 4,
      "delay": 3.783,
      "speech_duration": 3.912,
      "transcribe_duration": 3.783,
      "wpm": 142,
      "message": "คำถามตัวนี้เข้าไปนะคะโดยอาจารย์ก็"
    },
    {
      "message_id": 933,
      "agent_id": 4,
      "delay": 4.867,
      "speech_duration": 4.8,
      "transcribe_duration": 4.867,
      "wpm": 128,
      "message": "ทำการเปิดตัว classroom นะคะให้นักศึกษา"
    },
    {
      "message_id": 934,
      "agent_id": 4,
      "delay": 3.985,
      "speech_duration": 3.904,
      "transcribe_duration": 3.985,
      "wpm": 257,
      "message": "ตัวงานนะคะตัวท้ายบทตัวงานนะคะตัวทั้งหมดเรียบร้อยแล้วเอามาจัดส่ง"
    },
    {
      "message_id": 935,
      "agent_id": 4,
      "delay": 1.274,
      "speech_duration": 1.416,
      "transcribe_duration": 1.274,
      "wpm": 117,
      "message": "นะคะกับตัว"
    },
    {
      "message_id": 936,
      "agent_id": 4,
      "delay": 2.664,
      "speech_duration": 2.696,
      "transcribe_duration": 2.664,
      "wpm": 128,
      "message": "พัดลมของเรานะคะเป็นตัว"
    },
    {
      "message_id": 937,
      "agent_id": 4,
      "delay": 1.584,
      "speech_duration": 1.736,
      "transcribe_duration": 1.584,
      "wpm": 130,
      "message": "กลุ่มเดิมนะคะ"
    },
    {
      "message_id": 938,
      "agent_id": 4,
      "delay": 0.188,
      "speech_duration": 0.328,
      "transcribe_duration": 0.188,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 939,
      "agent_id": 4,
      "delay": 1.772,
      "speech_duration": 1.728,
      "transcribe_duration": 1.772,
      "wpm": 217,
      "message": "ของตัวรายวิชานี้นี่เอง"
    },
    {
      "message_id": 940,
      "agent_id": 4,
      "delay": 2.585,
      "speech_duration": 2.56,
      "transcribe_duration": 2.585,
      "wpm": 35,
      "message": "ใครมี"
    },
    {
      "message_id": 941,
      "agent_id": 4,
      "delay": 1.133,
      "speech_duration": 1.288,
      "transcribe_duration": 1.133,
      "wpm": 70,
      "message": "คำถาม"
    },
    {
      "message_id": 942,
      "agent_id": 4,
      "delay": 3.297,
      "speech_duration": 3.136,
      "transcribe_duration": 3.297,
      "wpm": 177,
      "message": "เกี่ยวกับตัวมาตรฐานไอคิวตัวนี้ไหมคะ"
    },
    {
      "message_id": 943,
      "agent_id": 4,
      "delay": 4.678,
      "speech_duration": 4.808,
      "transcribe_duration": 4.678,
      "wpm": 181,
      "message": "หรือพูดไปแล้วอาจจะเร็วไปช้าไปนะคะถามได้นะคะว่าตรงไหน"
    },
    {
      "message_id": 944,
      "agent_id": 4,
      "delay": 0.976,
      "speech_duration": 0.96,
      "transcribe_duration": 0.976,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 945,
      "agent_id": 4,
      "delay": 0.241,
      "speech_duration": 0.328,
      "transcribe_duration": 0.241,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 946,
      "agent_id": 4,
      "delay": 0.202,
      "speech_duration": 0.328,
      "transcribe_duration": 0.202,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 947,
      "agent_id": 4,
      "delay": 0.22,
      "speech_duration": 0.392,
      "transcribe_duration": 0.22,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 948,
      "agent_id": 4,
      "delay": 0.74,
      "speech_duration": 0.904,
      "transcribe_duration": 0.74,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 949,
      "agent_id": 4,
      "delay": 1.05,
      "speech_duration": 1.224,
      "transcribe_duration": 1.05,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 950,
      "agent_id": 4,
      "delay": 1.3,
      "speech_duration": 1.48,
      "transcribe_duration": 1.3,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 951,
      "agent_id": 4,
      "delay": 3.318,
      "speech_duration": 3.464,
      "transcribe_duration": 3.318,
      "wpm": 186,
      "message": "สัปดาห์หน้าค่ะเดี๋ยวจะมีสอบเดี๋ยวจะกำหนด"
    },
    {
      "message_id": 952,
      "agent_id": 4,
      "delay": 1.506,
      "speech_duration": 1.672,
      "transcribe_duration": 1.506,
      "wpm": 117,
      "message": "นะคะว่าเราจะ"
    },
    {
      "message_id": 953,
      "agent_id": 4,
      "delay": 4.129,
      "speech_duration": 4.096,
      "transcribe_duration": 4.129,
      "wpm": 161,
      "message": "สอบทถึงตัวมาตรฐานตัวไหนตัวเนื้ออะไรนะคะ"
    },
    {
      "message_id": 954,
      "agent_id": 4,
      "delay": 4.212,
      "speech_duration": 4.232,
      "transcribe_duration": 4.212,
      "wpm": 223,
      "message": "ละก็จะมาแจ้งในกลุ่มให้ทราบอีกรอบนึงจะได้เตรียมตัวกันตอบเนาะ"
    },
    {
      "message_id": 955,
      "agent_id": 4,
      "delay": 0.273,
      "speech_duration": 0.328,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 956,
      "agent_id": 4,
      "delay": 0.274,
      "speech_duration": 0.328,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 957,
      "agent_id": 4,
      "delay": 0.245,
      "speech_duration": 0.192,
      "transcribe_duration": 0.245,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 958,
      "agent_id": 4,
      "delay": 0.656,
      "speech_duration": 0.64,
      "transcribe_duration": 0.656,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 959,
      "agent_id": 4,
      "delay": 0.243,
      "speech_duration": 0.328,
      "transcribe_duration": 0.243,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 960,
      "agent_id": 4,
      "delay": 2.42,
      "speech_duration": 2.568,
      "transcribe_duration": 2.42,
      "wpm": 123,
      "message": "มีคำถามเพิ่มเติมไหม"
    },
    {
      "message_id": 961,
      "agent_id": 4,
      "delay": 0.234,
      "speech_duration": 0.192,
      "transcribe_duration": 0.234,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 962,
      "agent_id": 4,
      "delay": 0.301,
      "speech_duration": 0.392,
      "transcribe_duration": 0.301,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 963,
      "agent_id": 4,
      "delay": 0.252,
      "speech_duration": 0.328,
      "transcribe_duration": 0.252,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 964,
      "agent_id": 4,
      "delay": 1.837,
      "speech_duration": 1.992,
      "transcribe_duration": 1.837,
      "wpm": 188,
      "message": "คนอื่นมีคำถามอะไรไหมคะ"
    },
    {
      "message_id": 965,
      "agent_id": 4,
      "delay": 0.335,
      "speech_duration": 0.52,
      "transcribe_duration": 0.335,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 966,
      "agent_id": 4,
      "delay": 0.67,
      "speech_duration": 0.84,
      "transcribe_duration": 0.67,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 967,
      "agent_id": 4,
      "delay": 0.199,
      "speech_duration": 0.328,
      "transcribe_duration": 0.199,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 968,
      "agent_id": 4,
      "delay": 0.489,
      "speech_duration": 0.648,
      "transcribe_duration": 0.489,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 969,
      "agent_id": 4,
      "delay": 0.411,
      "speech_duration": 0.584,
      "transcribe_duration": 0.411,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 970,
      "agent_id": 4,
      "delay": 0.266,
      "speech_duration": 0.328,
      "transcribe_duration": 0.266,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 971,
      "agent_id": 4,
      "delay": 0.913,
      "speech_duration": 0.896,
      "transcribe_duration": 0.913,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 972,
      "agent_id": 4,
      "delay": 1.252,
      "speech_duration": 1.416,
      "transcribe_duration": 1.252,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 973,
      "agent_id": 4,
      "delay": 2.926,
      "speech_duration": 3.08,
      "transcribe_duration": 2.926,
      "wpm": 107,
      "message": "ตอนบ่ายพร้อมสอบไหมคะ"
    },
    {
      "message_id": 974,
      "agent_id": 4,
      "delay": 0.36,
      "speech_duration": 0.52,
      "transcribe_duration": 0.36,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 975,
      "agent_id": 4,
      "delay": 0.24,
      "speech_duration": 0.192,
      "transcribe_duration": 0.24,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 976,
      "agent_id": 4,
      "delay": 4.381,
      "speech_duration": 4.552,
      "transcribe_duration": 4.381,
      "wpm": 20,
      "message": "ok ok"
    },
    {
      "message_id": 977,
      "agent_id": 4,
      "delay": 2.877,
      "speech_duration": 3.016,
      "transcribe_duration": 2.877,
      "wpm": 159,
      "message": "ท้ายบทของเรานะคะทั้งหมด 5 ข้อ"
    },
    {
      "message_id": 978,
      "agent_id": 4,
      "delay": 2.797,
      "speech_duration": 2.888,
      "transcribe_duration": 2.797,
      "wpm": 125,
      "message": "สรุปมาให้น้องจะได้บอก"
    },
    {
      "message_id": 979,
      "agent_id": 4,
      "delay": 0.294,
      "speech_duration": 0.456,
      "transcribe_duration": 0.294,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 980,
      "agent_id": 4,
      "delay": 2.022,
      "speech_duration": 2.184,
      "transcribe_duration": 2.022,
      "wpm": 144,
      "message": "ไม่เยอะจนเกินไปนะคะ"
    },
    {
      "message_id": 981,
      "agent_id": 4,
      "delay": 0.264,
      "speech_duration": 0.328,
      "transcribe_duration": 0.264,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 982,
      "agent_id": 4,
      "delay": 0.192,
      "speech_duration": 0.328,
      "transcribe_duration": 0.192,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 983,
      "agent_id": 4,
      "delay": 0.219,
      "speech_duration": 0.328,
      "transcribe_duration": 0.219,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 984,
      "agent_id": 4,
      "delay": 0.226,
      "speech_duration": 0.328,
      "transcribe_duration": 0.226,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 985,
      "agent_id": 4,
      "delay": 0.274,
      "speech_duration": 0.456,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 986,
      "agent_id": 4,
      "delay": 1.423,
      "speech_duration": 1.608,
      "transcribe_duration": 1.423,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 987,
      "agent_id": 4,
      "delay": 0.234,
      "speech_duration": 0.392,
      "transcribe_duration": 0.234,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 988,
      "agent_id": 4,
      "delay": 0.213,
      "speech_duration": 0.392,
      "transcribe_duration": 0.213,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 989,
      "agent_id": 4,
      "delay": 0.902,
      "speech_duration": 1.096,
      "transcribe_duration": 0.902,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 990,
      "agent_id": 4,
      "delay": 0.944,
      "speech_duration": 1.096,
      "transcribe_duration": 0.944,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 991,
      "agent_id": 4,
      "delay": 4.967,
      "speech_duration": 5.128,
      "transcribe_duration": 4.967,
      "wpm": 176,
      "message": "เดี๋ยวเราก็จะมีการสอบมิดเทอมใช่ไหมคะตอนนี้เราเรียนมาถึง"
    },
    {
      "message_id": 992,
      "agent_id": 4,
      "delay": 5.129,
      "speech_duration": 5.256,
      "transcribe_duration": 5.129,
      "wpm": 171,
      "message": "บทที่ 6 แล้วใช่ไหมเอ่ยเราก็จะมีตัวมาตรฐานหลายๆตัวรวมถึง"
    },
    {
      "message_id": 993,
      "agent_id": 4,
      "delay": 1.387,
      "speech_duration": 1.544,
      "transcribe_duration": 1.387,
      "wpm": 78,
      "message": "ขั้นตอน"
    },
    {
      "message_id": 994,
      "agent_id": 4,
      "delay": 3.179,
      "speech_duration": 3.136,
      "transcribe_duration": 3.179,
      "wpm": 191,
      "message": "การทำงานของตัวมาตรฐานรายละเอียดต่างๆ"
    },
    {
      "message_id": 995,
      "agent_id": 4,
      "delay": 0.301,
      "speech_duration": 0.328,
      "transcribe_duration": 0.301,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 996,
      "agent_id": 4,
      "delay": 0.797,
      "speech_duration": 0.968,
      "transcribe_duration": 0.797,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 997,
      "agent_id": 4,
      "delay": 0.277,
      "speech_duration": 0.328,
      "transcribe_duration": 0.277,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 998,
      "agent_id": 4,
      "delay": 0.671,
      "speech_duration": 0.84,
      "transcribe_duration": 0.671,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 999,
      "agent_id": 4,
      "delay": 0.669,
      "speech_duration": 0.84,
      "transcribe_duration": 0.669,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1000,
      "agent_id": 4,
      "delay": 1.173,
      "speech_duration": 1.352,
      "transcribe_duration": 1.173,
      "wpm": 44,
      "message": "ตัว"
    },
    {
      "message_id": 1001,
      "agent_id": 4,
      "delay": 2.796,
      "speech_duration": 2.952,
      "transcribe_duration": 2.796,
      "wpm": 91,
      "message": "ข้อสอบของเรานะคะ"
    },
    {
      "message_id": 1002,
      "agent_id": 4,
      "delay": 0.271,
      "speech_duration": 0.328,
      "transcribe_duration": 0.271,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1003,
      "agent_id": 4,
      "delay": 0.243,
      "speech_duration": 0.328,
      "transcribe_duration": 0.243,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1004,
      "agent_id": 4,
      "delay": 0.359,
      "speech_duration": 0.52,
      "transcribe_duration": 0.359,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1005,
      "agent_id": 4,
      "delay": 0.597,
      "speech_duration": 0.776,
      "transcribe_duration": 0.597,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1006,
      "agent_id": 4,
      "delay": 0.206,
      "speech_duration": 0.392,
      "transcribe_duration": 0.206,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1007,
      "agent_id": 4,
      "delay": 0.607,
      "speech_duration": 0.776,
      "transcribe_duration": 0.607,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1008,
      "agent_id": 4,
      "delay": 3.104,
      "speech_duration": 3.272,
      "transcribe_duration": 3.104,
      "wpm": 133,
      "message": "ตัวนี้นะคะก็เดี๋ยวอาจารย์จะ"
    },
    {
      "message_id": 1009,
      "agent_id": 4,
      "delay": 0.258,
      "speech_duration": 0.392,
      "transcribe_duration": 0.258,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1010,
      "agent_id": 4,
      "delay": 0.236,
      "speech_duration": 0.392,
      "transcribe_duration": 0.236,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1011,
      "agent_id": 4,
      "delay": 5.669,
      "speech_duration": 5.768,
      "transcribe_duration": 5.669,
      "wpm": 117,
      "message": "แบ่งนะคะตัวเนื้อหานะคะว่าที่เราจะมาใช้สอบ"
    },
    {
      "message_id": 1012,
      "agent_id": 4,
      "delay": 0.599,
      "speech_duration": 0.776,
      "transcribe_duration": 0.599,
      "wpm": 97,
      "message": "นะคะ"
    },
    {
      "message_id": 1013,
      "agent_id": 4,
      "delay": 0.295,
      "speech_duration": 0.328,
      "transcribe_duration": 0.295,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1014,
      "agent_id": 4,
      "delay": 2.148,
      "speech_duration": 2.312,
      "transcribe_duration": 2.148,
      "wpm": 130,
      "message": "จะมีหัวข้ออะไรบ้าง"
    },
    {
      "message_id": 1015,
      "agent_id": 4,
      "delay": 3.962,
      "speech_duration": 4.104,
      "transcribe_duration": 3.962,
      "wpm": 168,
      "message": "เริ่มตั้งแต่บทที่ 1 ของเรานะคะเกี่ยวกับพวก"
    },
    {
      "message_id": 1016,
      "agent_id": 4,
      "delay": 0.262,
      "speech_duration": 0.328,
      "transcribe_duration": 0.262,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1017,
      "agent_id": 4,
      "delay": 2.721,
      "speech_duration": 2.888,
      "transcribe_duration": 2.721,
      "wpm": 140,
      "message": "อธิบายเกี่ยวกับตัวมาตรฐาน"
    },
    {
      "message_id": 1018,
      "agent_id": 4,
      "delay": 5.113,
      "speech_duration": 4.992,
      "transcribe_duration": 5.113,
      "wpm": 210,
      "message": "ราคาทั้งหมดของเราถูกไหมคะว่าเราจะเรียนเกี่ยวกับตัวมาตรฐานอะไรบ้าง"
    },
    {
      "message_id": 1019,
      "agent_id": 4,
      "delay": 0.61,
      "speech_duration": 0.776,
      "transcribe_duration": 0.61,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1020,
      "agent_id": 4,
      "delay": 2.369,
      "speech_duration": 2.24,
      "transcribe_duration": 2.369,
      "wpm": 174,
      "message": "ในตัวรายวิชานี้นะบทที่ 1"
    },
    {
      "message_id": 1021,
      "agent_id": 4,
      "delay": 5.484,
      "speech_duration": 5.576,
      "transcribe_duration": 5.484,
      "wpm": 102,
      "message": "อัดมานะคะกดที่ 2 ก็จะเป็นตัวมาตรฐาน"
    },
    {
      "message_id": 1022,
      "agent_id": 4,
      "delay": 0.677,
      "speech_duration": 0.64,
      "transcribe_duration": 0.677,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1023,
      "agent_id": 4,
      "delay": 0.229,
      "speech_duration": 0.392,
      "transcribe_duration": 0.229,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1024,
      "agent_id": 4,
      "delay": 2.225,
      "speech_duration": 2.376,
      "transcribe_duration": 2.225,
      "wpm": 189,
      "message": "มาตรฐานอาชีพบัญชีของเราเนี่ย"
    },
    {
      "message_id": 1025,
      "agent_id": 4,
      "delay": 1.853,
      "speech_duration": 1.792,
      "transcribe_duration": 1.853,
      "wpm": 109,
      "message": "ก็จะค่อนข้าง"
    },
    {
      "message_id": 1026,
      "agent_id": 4,
      "delay": 0.424,
      "speech_duration": 0.392,
      "transcribe_duration": 0.424,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1027,
      "agent_id": 4,
      "delay": 2.102,
      "speech_duration": 2.248,
      "transcribe_duration": 2.102,
      "wpm": 220,
      "message": "มีรายละเอียดที่ค่อนข้างเยอะกว่า"
    },
    {
      "message_id": 1028,
      "agent_id": 4,
      "delay": 4,
      "speech_duration": 3.904,
      "transcribe_duration": 4,
      "wpm": 204,
      "message": "อาหารตัวอื่นเพราะว่าเป็นตัวมาตรฐานที่นักศึกษาน่าจะ"
    },
    {
      "message_id": 1029,
      "agent_id": 4,
      "delay": 0.669,
      "speech_duration": 0.84,
      "transcribe_duration": 0.669,
      "wpm": 71,
      "message": "ถูก"
    },
    {
      "message_id": 1030,
      "agent_id": 4,
      "delay": 0.656,
      "speech_duration": 0.84,
      "transcribe_duration": 0.656,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1031,
      "agent_id": 4,
      "delay": 1.816,
      "speech_duration": 1.992,
      "transcribe_duration": 1.816,
      "wpm": 120,
      "message": "นำมาใช้หรือว่า"
    },
    {
      "message_id": 1032,
      "agent_id": 4,
      "delay": 5.484,
      "speech_duration": 5.576,
      "transcribe_duration": 5.484,
      "wpm": 191,
      "message": "อาจจะใช้อุปกรณ์นะคะหรือว่าพบเห็นตัวอุปกรณ์ได้ค่อนข้างเยอะรวมถึงใน"
    },
    {
      "message_id": 1033,
      "agent_id": 4,
      "delay": 2.118,
      "speech_duration": 2.248,
      "transcribe_duration": 2.118,
      "wpm": 53,
      "message": "มันก็จะ"
    },
    {
      "message_id": 1034,
      "agent_id": 4,
      "delay": 3.952,
      "speech_duration": 4.04,
      "transcribe_duration": 3.952,
      "wpm": 149,
      "message": "ไฟล์สอดคล้องกับตัวรายอื่นเกี่ยวกับพวก"
    },
    {
      "message_id": 1035,
      "agent_id": 4,
      "delay": 3.538,
      "speech_duration": 3.656,
      "transcribe_duration": 3.538,
      "wpm": 201,
      "message": "วิชาเครือข่ายหรือว่าวิชาสื่อสารเกี่ยวกับสัตว์"
    },
    {
      "message_id": 1036,
      "agent_id": 4,
      "delay": 3.193,
      "speech_duration": 3.336,
      "transcribe_duration": 3.193,
      "wpm": 211,
      "message": "อุปกรณ์คอมพิวเตอร์อุปกรณ์อิเล็กทรอนิกส์ต่างๆ"
    },
    {
      "message_id": 1037,
      "agent_id": 4,
      "delay": 3.182,
      "speech_duration": 3.272,
      "transcribe_duration": 3.182,
      "wpm": 174,
      "message": "บดินทร 3 ของเราก็จะเป็นเกี่ยวกับตัว"
    },
    {
      "message_id": 1038,
      "agent_id": 4,
      "delay": 2.759,
      "speech_duration": 2.888,
      "transcribe_duration": 2.759,
      "wpm": 119,
      "message": "สายสื่อสารมาตรฐานนะคะ"
    },
    {
      "message_id": 1039,
      "agent_id": 4,
      "delay": 3.291,
      "speech_duration": 3.264,
      "transcribe_duration": 3.291,
      "wpm": 97,
      "message": "ว่าสายสื่อสารของเรา"
    },
    {
      "message_id": 1040,
      "agent_id": 4,
      "delay": 1.001,
      "speech_duration": 1.16,
      "transcribe_duration": 1.001,
      "wpm": 129,
      "message": "มีทั้งหมด"
    },
    {
      "message_id": 1041,
      "agent_id": 4,
      "delay": 2.721,
      "speech_duration": 2.888,
      "transcribe_duration": 2.721,
      "wpm": 73,
      "message": "กี่ประเภทนะคะ"
    },
    {
      "message_id": 1042,
      "agent_id": 4,
      "delay": 4.313,
      "speech_duration": 4.488,
      "transcribe_duration": 4.313,
      "wpm": 134,
      "message": "มีคุณสมบัติอะไรทำมาจากวัสดุประเภทไหน"
    },
    {
      "message_id": 1043,
      "agent_id": 4,
      "delay": 0.296,
      "speech_duration": 0.456,
      "transcribe_duration": 0.296,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1044,
      "agent_id": 4,
      "delay": 5.161,
      "speech_duration": 5.32,
      "transcribe_duration": 5.161,
      "wpm": 127,
      "message": "สายสื่อสารต่างๆให้ระยะทางใกล้ไกลระดับไหน"
    },
    {
      "message_id": 1045,
      "agent_id": 4,
      "delay": 2.552,
      "speech_duration": 2.496,
      "transcribe_duration": 2.552,
      "wpm": 120,
      "message": "เป็นสายสื่อสารนะคะ"
    },
    {
      "message_id": 1046,
      "agent_id": 4,
      "delay": 3.502,
      "speech_duration": 3.656,
      "transcribe_duration": 3.502,
      "wpm": 189,
      "message": "อยู่ไหนที่เหมาะกับอุปกรณ์ประเภทไหนแล้วก็มี"
    },
    {
      "message_id": 1047,
      "agent_id": 4,
      "delay": 1.305,
      "speech_duration": 1.48,
      "transcribe_duration": 1.305,
      "wpm": 71,
      "message": "ลักษณะ"
    },
    {
      "message_id": 1048,
      "agent_id": 4,
      "delay": 2.015,
      "speech_duration": 2.184,
      "transcribe_duration": 2.015,
      "wpm": 144,
      "message": "การเชื่อมต่ออย่างไร"
    },
    {
      "message_id": 1049,
      "agent_id": 4,
      "delay": 2.59,
      "speech_duration": 2.76,
      "transcribe_duration": 2.59,
      "wpm": 71,
      "message": "นะคะเราก็มี"
    },
    {
      "message_id": 1050,
      "agent_id": 4,
      "delay": 3.474,
      "speech_duration": 3.528,
      "transcribe_duration": 3.474,
      "wpm": 196,
      "message": "ตัวเชื่อมต่อหรือว่าพวก connector ต่างๆเนี่ย"
    },
    {
      "message_id": 1051,
      "agent_id": 4,
      "delay": 2.482,
      "speech_duration": 2.632,
      "transcribe_duration": 2.482,
      "wpm": 160,
      "message": "มีลักษณะแบบไหนนั่นเองนะคะ"
    },
    {
      "message_id": 1052,
      "agent_id": 4,
      "delay": 5.485,
      "speech_duration": 5.576,
      "transcribe_duration": 5.485,
      "wpm": 188,
      "message": "อันนี้ก็จะเป็นรูปแบบของบทที่ 3 ของเราเป็นสายสื่อสารมาตรฐานแล้วก็"
    },
    {
      "message_id": 1053,
      "agent_id": 4,
      "delay": 2.878,
      "speech_duration": 2.816,
      "transcribe_duration": 2.878,
      "wpm": 144,
      "message": "คราวนี้นะคะบทที่ 4 ของเรา"
    },
    {
      "message_id": 1054,
      "agent_id": 4,
      "delay": 0.203,
      "speech_duration": 0.328,
      "transcribe_duration": 0.203,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1055,
      "agent_id": 4,
      "delay": 0.727,
      "speech_duration": 0.904,
      "transcribe_duration": 0.727,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1056,
      "agent_id": 4,
      "delay": 5.311,
      "speech_duration": 5.384,
      "transcribe_duration": 5.311,
      "wpm": 162,
      "message": "บทที่ 4 ก็จะพูดถึงรูปแบบของอินเทอร์เน็ตนั้นเองนะคะว่า"
    },
    {
      "message_id": 1057,
      "agent_id": 4,
      "delay": 2.778,
      "speech_duration": 2.952,
      "transcribe_duration": 2.778,
      "wpm": 142,
      "message": "เราสามารถเชื่อมต่ออุปกรณ์"
    },
    {
      "message_id": 1058,
      "agent_id": 4,
      "delay": 6.08,
      "speech_duration": 6.152,
      "transcribe_duration": 6.08,
      "wpm": 173,
      "message": "อิเล็กทรอนิกส์หรือว่าอุปกรณ์คอมพิวเตอร์นะคะในตัวระบบเครือข่ายของเรา"
    },
    {
      "message_id": 1059,
      "agent_id": 4,
      "delay": 1.468,
      "speech_duration": 1.608,
      "transcribe_duration": 1.468,
      "wpm": 159,
      "message": "ได้รูปแบบไหนบ้าง"
    },
    {
      "message_id": 1060,
      "agent_id": 4,
      "delay": 2.988,
      "speech_duration": 2.944,
      "transcribe_duration": 2.988,
      "wpm": 117,
      "message": "เชื่อมต่อแล้วทำการส่ง"
    },
    {
      "message_id": 1061,
      "agent_id": 4,
      "delay": 1.811,
      "speech_duration": 1.992,
      "transcribe_duration": 1.811,
      "wpm": 158,
      "message": "สัญญาณข้อมูลอย่างไร"
    },
    {
      "message_id": 1062,
      "agent_id": 4,
      "delay": 0.271,
      "speech_duration": 0.392,
      "transcribe_duration": 0.271,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1063,
      "agent_id": 4,
      "delay": 0.965,
      "speech_duration": 1.032,
      "transcribe_duration": 0.965,
      "wpm": 189,
      "message": "อินเทอร์เน็ต"
    },
    {
      "message_id": 1064,
      "agent_id": 4,
      "delay": 3.048,
      "speech_duration": 3.008,
      "transcribe_duration": 3.048,
      "wpm": 150,
      "message": "สามารถส่งสัญญาณข้อมูลอยู่ที่"
    },
    {
      "message_id": 1065,
      "agent_id": 4,
      "delay": 1.123,
      "speech_duration": 1.288,
      "transcribe_duration": 1.123,
      "wpm": 198,
      "message": "ความเร็วเท่าไหร่"
    },
    {
      "message_id": 1066,
      "agent_id": 4,
      "delay": 5.171,
      "speech_duration": 5.32,
      "transcribe_duration": 5.171,
      "wpm": 144,
      "message": "ต่อด้วยอุปกรณ์อะไรบ้างใช้สายทองแดงไหมหรือว่าใช้"
    },
    {
      "message_id": 1067,
      "agent_id": 4,
      "delay": 1.134,
      "speech_duration": 1.224,
      "transcribe_duration": 1.134,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1068,
      "agent_id": 4,
      "delay": 5.015,
      "speech_duration": 5.064,
      "transcribe_duration": 5.015,
      "wpm": 169,
      "message": "ในการเชื่อมต่อนี้ก็จะได้ไปทบทวนนะสำหรับบทที่ 4 ของเรา"
    },
    {
      "message_id": 1069,
      "agent_id": 4,
      "delay": 0.485,
      "speech_duration": 0.328,
      "transcribe_duration": 0.485,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1070,
      "agent_id": 4,
      "delay": 5.272,
      "speech_duration": 5.384,
      "transcribe_duration": 5.272,
      "wpm": 134,
      "message": "คราวนี้มาพูดถึงบทที่ 5 ที่เราพึ่งเรียนไปก่อน"
    },
    {
      "message_id": 1071,
      "agent_id": 4,
      "delay": 6.584,
      "speech_duration": 6.6,
      "transcribe_duration": 6.584,
      "wpm": 141,
      "message": "หน้านี้คือสัปดาห์ก่อนของเรานะคะก็จะเป็นรูปแบบของตัวคือใคร"
    },
    {
      "message_id": 1072,
      "agent_id": 4,
      "delay": 3.073,
      "speech_duration": 2.952,
      "transcribe_duration": 3.073,
      "wpm": 86,
      "message": "establishing เอง"
    },
    {
      "message_id": 1073,
      "agent_id": 4,
      "delay": 0.256,
      "speech_duration": 0.328,
      "transcribe_duration": 0.256,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1074,
      "agent_id": 4,
      "delay": 0.243,
      "speech_duration": 0.192,
      "transcribe_duration": 0.243,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1075,
      "agent_id": 4,
      "delay": 0.402,
      "speech_duration": 0.192,
      "transcribe_duration": 0.402,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1076,
      "agent_id": 4,
      "delay": 3.69,
      "speech_duration": 3.848,
      "transcribe_duration": 3.69,
      "wpm": 133,
      "message": "อันนี้ก็จะใช้นะคะในการเชื่อมต่อ"
    },
    {
      "message_id": 1077,
      "agent_id": 4,
      "delay": 0.678,
      "speech_duration": 0.84,
      "transcribe_duration": 0.678,
      "wpm": 89,
      "message": "ระบบ"
    },
    {
      "message_id": 1078,
      "agent_id": 4,
      "delay": 1.271,
      "speech_duration": 1.416,
      "transcribe_duration": 1.271,
      "wpm": 127,
      "message": "คอมพิวเตอร์"
    },
    {
      "message_id": 1079,
      "agent_id": 4,
      "delay": 5.981,
      "speech_duration": 6.024,
      "transcribe_duration": 5.981,
      "wpm": 184,
      "message": "ในการสื่อสารเช่นเดียวกันนะครับแล้วในกรณีที่เราส่งข้อมูลไปนะคะในหน่วย"
    },
    {
      "message_id": 1080,
      "agent_id": 4,
      "delay": 1.573,
      "speech_duration": 1.736,
      "transcribe_duration": 1.573,
      "wpm": 164,
      "message": "สื่อสารของเราเนี่ย"
    },
    {
      "message_id": 1081,
      "agent_id": 4,
      "delay": 1.127,
      "speech_duration": 1.288,
      "transcribe_duration": 1.127,
      "wpm": 105,
      "message": "เรามีการ"
    },
    {
      "message_id": 1082,
      "agent_id": 4,
      "delay": 3.82,
      "speech_duration": 3.976,
      "transcribe_duration": 3.82,
      "wpm": 177,
      "message": "ส่งข้อมูลพร้อมกันเกิดการชนกันของข้อมูลเขามี"
    },
    {
      "message_id": 1083,
      "agent_id": 4,
      "delay": 1.125,
      "speech_duration": 1.288,
      "transcribe_duration": 1.125,
      "wpm": 93,
      "message": "วิธีการ"
    },
    {
      "message_id": 1084,
      "agent_id": 4,
      "delay": 5.309,
      "speech_duration": 5.448,
      "transcribe_duration": 5.309,
      "wpm": 182,
      "message": "แก้ปัญหาอย่างไรมีการส่งเวลาขึ้นมาไหมหรือถ้าส่งเวลาขึ้นมาแล้ว"
    },
    {
      "message_id": 1085,
      "agent_id": 4,
      "delay": 3.684,
      "speech_duration": 3.848,
      "transcribe_duration": 3.684,
      "wpm": 168,
      "message": "เกิดการชนกันของข้อมูลในการส่งข้อมูลในวง"
    },
    {
      "message_id": 1086,
      "agent_id": 4,
      "delay": 0.791,
      "speech_duration": 0.968,
      "transcribe_duration": 0.791,
      "wpm": 155,
      "message": "เครือข่าย"
    },
    {
      "message_id": 1087,
      "agent_id": 4,
      "delay": 0.365,
      "speech_duration": 0.52,
      "transcribe_duration": 0.365,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1088,
      "agent_id": 4,
      "delay": 1.331,
      "speech_duration": 1.416,
      "transcribe_duration": 1.331,
      "wpm": 148,
      "message": "เขามีวิชากัน"
    },
    {
      "message_id": 1089,
      "agent_id": 4,
      "delay": 2.336,
      "speech_duration": 2.504,
      "transcribe_duration": 2.336,
      "wpm": 138,
      "message": "แก้ปัญหาอย่างไรไม่ให้"
    },
    {
      "message_id": 1090,
      "agent_id": 4,
      "delay": 5.35,
      "speech_duration": 5.384,
      "transcribe_duration": 5.35,
      "wpm": 201,
      "message": "ต้องรอระยะเวลาไปเรื่อยๆนั่นเองรวมถึง Token bus กับ kerry มีการต่อ"
    },
    {
      "message_id": 1091,
      "agent_id": 4,
      "delay": 4.367,
      "speech_duration": 4.488,
      "transcribe_duration": 4.367,
      "wpm": 164,
      "message": "สายสื่อสารด้วยซ้ายแบบไหนนะคะมีการวงโคตรสร้าง"
    },
    {
      "message_id": 1092,
      "agent_id": 4,
      "delay": 2.209,
      "speech_duration": 2.376,
      "transcribe_duration": 2.209,
      "wpm": 133,
      "message": "แบบวงกลมหรือว่าเป็น"
    },
    {
      "message_id": 1093,
      "agent_id": 4,
      "delay": 0.284,
      "speech_duration": 0.392,
      "transcribe_duration": 0.284,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1094,
      "agent_id": 4,
      "delay": 0.925,
      "speech_duration": 0.896,
      "transcribe_duration": 0.925,
      "wpm": 134,
      "message": "เส้นตรง"
    },
    {
      "message_id": 1095,
      "agent_id": 4,
      "delay": 0.601,
      "speech_duration": 0.776,
      "transcribe_duration": 0.601,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1096,
      "agent_id": 4,
      "delay": 4.078,
      "speech_duration": 4.232,
      "transcribe_duration": 4.078,
      "wpm": 145,
      "message": "แล้วกรณีถ้าสายสื่อสารในองค์สื่อสารนั้น"
    },
    {
      "message_id": 1097,
      "agent_id": 4,
      "delay": 2.91,
      "speech_duration": 3.08,
      "transcribe_duration": 2.91,
      "wpm": 127,
      "message": "เกิดขาดขึ้นมาสามารถที่จะ"
    },
    {
      "message_id": 1098,
      "agent_id": 4,
      "delay": 5.137,
      "speech_duration": 5.256,
      "transcribe_duration": 5.137,
      "wpm": 154,
      "message": "มีวิธีการแก้ปัญหาอย่างไรนะคะมีวงจร Backup ไหมหรือ"
    },
    {
      "message_id": 1099,
      "agent_id": 4,
      "delay": 0.413,
      "speech_duration": 0.584,
      "transcribe_duration": 0.413,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1100,
      "agent_id": 4,
      "delay": 3.331,
      "speech_duration": 3.464,
      "transcribe_duration": 3.331,
      "wpm": 191,
      "message": "ตัวสายสื่อสารแบบไหนที่ยังสามารถให้บริการ"
    },
    {
      "message_id": 1101,
      "agent_id": 4,
      "delay": 1.56,
      "speech_duration": 1.736,
      "transcribe_duration": 1.56,
      "wpm": 35,
      "message": "ตัว"
    },
    {
      "message_id": 1102,
      "agent_id": 4,
      "delay": 3.661,
      "speech_duration": 3.784,
      "transcribe_duration": 3.661,
      "wpm": 214,
      "message": "เครื่องคอมพิวเตอร์ในสถานศึกษาเหล่านั้นได้หรือเปล่า"
    },
    {
      "message_id": 1103,
      "agent_id": 4,
      "delay": 3.494,
      "speech_duration": 3.592,
      "transcribe_duration": 3.494,
      "wpm": 184,
      "message": "อันนี้ก็จะคุ้นๆนะเพราะเราเรียนมาแล้วนะคะ"
    },
    {
      "message_id": 1104,
      "agent_id": 4,
      "delay": 0.431,
      "speech_duration": 0.328,
      "transcribe_duration": 0.431,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1105,
      "agent_id": 4,
      "delay": 3.077,
      "speech_duration": 3.208,
      "transcribe_duration": 3.077,
      "wpm": 187,
      "message": "สามารถที่จะไปทบทวนกันได้นั่งเองแล้วก็"
    },
    {
      "message_id": 1106,
      "agent_id": 4,
      "delay": 0.307,
      "speech_duration": 0.392,
      "transcribe_duration": 0.307,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1107,
      "agent_id": 4,
      "delay": 2.241,
      "speech_duration": 2.176,
      "transcribe_duration": 2.241,
      "wpm": 165,
      "message": "อันนี้จะเป็นรูปแบบของ"
    },
    {
      "message_id": 1108,
      "agent_id": 4,
      "delay": 0.491,
      "speech_duration": 0.648,
      "transcribe_duration": 0.491,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1109,
      "agent_id": 4,
      "delay": 5.762,
      "speech_duration": 5.896,
      "transcribe_duration": 5.762,
      "wpm": 140,
      "message": "การสื่อสารนั้นเองนะคะเราเรียนมา 5 บทเรียบร้อยแล้วก็"
    },
    {
      "message_id": 1110,
      "agent_id": 4,
      "delay": 0.239,
      "speech_duration": 0.392,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1111,
      "agent_id": 4,
      "delay": 3.642,
      "speech_duration": 3.784,
      "transcribe_duration": 3.642,
      "wpm": 210,
      "message": "บทที่ 6 ที่เราเรียนไปเมื่อกี้ก็จะเป็นตัวมาตรฐาน"
    },
    {
      "message_id": 1112,
      "agent_id": 4,
      "delay": 1.832,
      "speech_duration": 1.792,
      "transcribe_duration": 1.832,
      "wpm": 92,
      "message": "อันนี้ก็จะ"
    },
    {
      "message_id": 1113,
      "agent_id": 4,
      "delay": 0.622,
      "speech_duration": 0.576,
      "transcribe_duration": 0.622,
      "wpm": 104,
      "message": "แยก"
    },
    {
      "message_id": 1114,
      "agent_id": 4,
      "delay": 0.915,
      "speech_duration": 1.096,
      "transcribe_duration": 0.915,
      "wpm": 123,
      "message": "หน้าต่าง"
    },
    {
      "message_id": 1115,
      "agent_id": 4,
      "delay": 6.298,
      "speech_duration": 6.408,
      "transcribe_duration": 6.298,
      "wpm": 201,
      "message": "ต่างกันละนะคะก็จะเป็นมาตรฐานตัวไอ้ที่ว่าจะเป็นตัวมาตรฐานอีกตัวนึงซึ่งจะเป็นกรอบ"
    },
    {
      "message_id": 1116,
      "agent_id": 4,
      "delay": 4.28,
      "speech_duration": 4.36,
      "transcribe_duration": 4.28,
      "wpm": 120,
      "message": "วิธีแนวทางปฏิบัติว่าเราสามารถนำ"
    },
    {
      "message_id": 1117,
      "agent_id": 4,
      "delay": 1.058,
      "speech_duration": 1.024,
      "transcribe_duration": 1.058,
      "wpm": 146,
      "message": "กระบวนการ"
    },
    {
      "message_id": 1118,
      "agent_id": 4,
      "delay": 1.563,
      "speech_duration": 1.736,
      "transcribe_duration": 1.563,
      "wpm": 138,
      "message": "นะคะพี่เขาผ่าน"
    },
    {
      "message_id": 1119,
      "agent_id": 4,
      "delay": 1.763,
      "speech_duration": 1.928,
      "transcribe_duration": 1.763,
      "wpm": 117,
      "message": "วิธีการใช้งาน"
    },
    {
      "message_id": 1120,
      "agent_id": 4,
      "delay": 1.05,
      "speech_duration": 1.224,
      "transcribe_duration": 1.05,
      "wpm": 98,
      "message": "พี่เป็น"
    },
    {
      "message_id": 1121,
      "agent_id": 4,
      "delay": 3.485,
      "speech_duration": 3.656,
      "transcribe_duration": 3.485,
      "wpm": 230,
      "message": "วิธีปฏิบัติที่ดีมาแล้วทำแล้วเกิดประโยชน์เกิดผลลัพธ์"
    },
    {
      "message_id": 1122,
      "agent_id": 4,
      "delay": 5.227,
      "speech_duration": 5.384,
      "transcribe_duration": 5.227,
      "wpm": 162,
      "message": "ได้ผลกำไรกับหน่วยงานกับองค์กรของเขาค่อนข้างสูงดังนั้น"
    },
    {
      "message_id": 1123,
      "agent_id": 4,
      "delay": 1.247,
      "speech_duration": 1.416,
      "transcribe_duration": 1.247,
      "wpm": 42,
      "message": "ตัว"
    },
    {
      "message_id": 1124,
      "agent_id": 4,
      "delay": 2.205,
      "speech_duration": 2.376,
      "transcribe_duration": 2.205,
      "wpm": 145,
      "message": "มาตรฐานหรือว่าขั้นตอน"
    },
    {
      "message_id": 1125,
      "agent_id": 4,
      "delay": 2.532,
      "speech_duration": 2.696,
      "transcribe_duration": 2.532,
      "wpm": 189,
      "message": "วิธีการปฏิบัติที่ดีที่สุดที่ถูก"
    },
    {
      "message_id": 1126,
      "agent_id": 4,
      "delay": 1.95,
      "speech_duration": 2.12,
      "transcribe_duration": 1.95,
      "wpm": 177,
      "message": "การใช้งานมาหรือว่ามีการ"
    },
    {
      "message_id": 1127,
      "agent_id": 4,
      "delay": 0.997,
      "speech_duration": 1.16,
      "transcribe_duration": 0.997,
      "wpm": 91,
      "message": "รับรอง"
    },
    {
      "message_id": 1128,
      "agent_id": 4,
      "delay": 5.609,
      "speech_duration": 5.704,
      "transcribe_duration": 5.609,
      "wpm": 221,
      "message": "จากหน่วยงานเหล่านี้เราก็สามารถที่จะให้หน่วยงานหรือองค์กรของเราเนี่ยนำไปใช้งาน"
    },
    {
      "message_id": 1129,
      "agent_id": 4,
      "delay": 1.07,
      "speech_duration": 1.224,
      "transcribe_duration": 1.07,
      "wpm": 233,
      "message": "ให้มันเกิดประโยชน์"
    },
    {
      "message_id": 1130,
      "agent_id": 4,
      "delay": 2.208,
      "speech_duration": 2.376,
      "transcribe_duration": 2.208,
      "wpm": 63,
      "message": "ก็จะทำให้"
    },
    {
      "message_id": 1131,
      "agent_id": 4,
      "delay": 3.012,
      "speech_duration": 3.144,
      "transcribe_duration": 3.012,
      "wpm": 224,
      "message": "หน่วยงานหรือองค์กรของเราเมื่อนำไปใช้ก็จะช่วย"
    },
    {
      "message_id": 1132,
      "agent_id": 4,
      "delay": 0.416,
      "speech_duration": 0.584,
      "transcribe_duration": 0.416,
      "wpm": 77,
      "message": "รถ"
    },
    {
      "message_id": 1133,
      "agent_id": 4,
      "delay": 0.854,
      "speech_duration": 1.032,
      "transcribe_duration": 0.854,
      "wpm": 102,
      "message": "ต้นทุน"
    },
    {
      "message_id": 1134,
      "agent_id": 4,
      "delay": 3.86,
      "speech_duration": 3.976,
      "transcribe_duration": 3.86,
      "wpm": 166,
      "message": "มาในการดูแลบริหารจัดการว่าจะเป็นทรัพยากร"
    },
    {
      "message_id": 1135,
      "agent_id": 4,
      "delay": 4.204,
      "speech_duration": 4.36,
      "transcribe_duration": 4.204,
      "wpm": 165,
      "message": "ทุกด้านไม่ว่าจะเป็นทรัพยากรบุคคลนะคะทรัพยากร"
    },
    {
      "message_id": 1136,
      "agent_id": 4,
      "delay": 0.367,
      "speech_duration": 0.32,
      "transcribe_duration": 0.367,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1137,
      "agent_id": 4,
      "delay": 1.498,
      "speech_duration": 1.672,
      "transcribe_duration": 1.498,
      "wpm": 117,
      "message": "อุปกรณ์ต่างๆ"
    },
    {
      "message_id": 1138,
      "agent_id": 4,
      "delay": 3.063,
      "speech_duration": 3.208,
      "transcribe_duration": 3.063,
      "wpm": 164,
      "message": "ที่อยู่ในองค์กรของเราช่วยประหยัด"
    },
    {
      "message_id": 1139,
      "agent_id": 4,
      "delay": 0.416,
      "speech_duration": 0.584,
      "transcribe_duration": 0.416,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1140,
      "agent_id": 4,
      "delay": 1.434,
      "speech_duration": 1.608,
      "transcribe_duration": 1.434,
      "wpm": 103,
      "message": "ต้นทุนนะคะ"
    },
    {
      "message_id": 1141,
      "agent_id": 4,
      "delay": 0.346,
      "speech_duration": 0.52,
      "transcribe_duration": 0.346,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1142,
      "agent_id": 4,
      "delay": 4.001,
      "speech_duration": 4.168,
      "transcribe_duration": 4.001,
      "wpm": 130,
      "message": "ช่วยให้ลูกค้าเกิดความพึงพอใจเมื่อ"
    },
    {
      "message_id": 1143,
      "agent_id": 4,
      "delay": 2.385,
      "speech_duration": 2.568,
      "transcribe_duration": 2.385,
      "wpm": 146,
      "message": "ได้รับการให้บริการที่ดี"
    },
    {
      "message_id": 1144,
      "agent_id": 4,
      "delay": 3.155,
      "speech_duration": 3.272,
      "transcribe_duration": 3.155,
      "wpm": 115,
      "message": "จะปูให้บริการทำให้เกิด"
    },
    {
      "message_id": 1145,
      "agent_id": 4,
      "delay": 6.3,
      "speech_duration": 6.408,
      "transcribe_duration": 6.3,
      "wpm": 183,
      "message": "ผลตอบรับที่ดีกับหน่วยงานทำให้หน้าตาหรือว่าชื่อเสียงของหน่วยงานของเรานะคะ"
    },
    {
      "message_id": 1146,
      "agent_id": 4,
      "delay": 1.557,
      "speech_duration": 1.736,
      "transcribe_duration": 1.557,
      "wpm": 147,
      "message": "ไปในทิศทางที่ดี"
    },
    {
      "message_id": 1147,
      "agent_id": 4,
      "delay": 1.631,
      "speech_duration": 1.6,
      "transcribe_duration": 1.631,
      "wpm": 178,
      "message": "ท้ายที่สุดก็จะเกิด"
    },
    {
      "message_id": 1148,
      "agent_id": 4,
      "delay": 5.044,
      "speech_duration": 5.192,
      "transcribe_duration": 5.044,
      "wpm": 159,
      "message": "ผลตอบรับกลับมาก็คือทำให้มีลูกค้าหรือว่าความต้องการ"
    },
    {
      "message_id": 1149,
      "agent_id": 4,
      "delay": 0.414,
      "speech_duration": 0.584,
      "transcribe_duration": 0.414,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1150,
      "agent_id": 4,
      "delay": 3.387,
      "speech_duration": 3.528,
      "transcribe_duration": 3.387,
      "wpm": 217,
      "message": "ของลูกค้าที่จะมาใช้บริการของหน่วยงานของเราเนี่ย"
    },
    {
      "message_id": 1151,
      "agent_id": 4,
      "delay": 8.348,
      "speech_duration": 8.392,
      "transcribe_duration": 8.348,
      "wpm": 159,
      "message": "บี๋ขึ้นมากๆขึ้นนะคะว่าในงานนี้มีการบริหารจัดการดูแลนะคะเกี่ยวกับระบบสารสนเทศที่ดี"
    },
    {
      "message_id": 1152,
      "agent_id": 4,
      "delay": 0.737,
      "speech_duration": 0.704,
      "transcribe_duration": 0.737,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1153,
      "agent_id": 4,
      "delay": 4.22,
      "speech_duration": 4.296,
      "transcribe_duration": 4.22,
      "wpm": 223,
      "message": "ให้กับลูกค้าในระยะเวลาที่กำหนดรวดเร็วมีประสิทธิภาพและก็เกิด"
    },
    {
      "message_id": 1154,
      "agent_id": 4,
      "delay": 0.558,
      "speech_duration": 0.712,
      "transcribe_duration": 0.558,
      "wpm": 147,
      "message": "ประโยค"
    },
    {
      "message_id": 1155,
      "agent_id": 4,
      "delay": 1.981,
      "speech_duration": 1.736,
      "transcribe_duration": 1.981,
      "wpm": 138,
      "message": "อันนี้ก็จะเป็น"
    },
    {
      "message_id": 1156,
      "agent_id": 4,
      "delay": 1.494,
      "speech_duration": 1.672,
      "transcribe_duration": 1.494,
      "wpm": 126,
      "message": "สิ่งที่ตามมา"
    },
    {
      "message_id": 1157,
      "agent_id": 4,
      "delay": 3.296,
      "speech_duration": 3.464,
      "transcribe_duration": 3.296,
      "wpm": 121,
      "message": "เกี่ยวกับการใช้ตัวมาตรฐาน"
    },
    {
      "message_id": 1158,
      "agent_id": 4,
      "delay": 1.793,
      "speech_duration": 1.928,
      "transcribe_duration": 1.793,
      "wpm": 132,
      "message": "IQ ของเรานั่นเอง"
    },
    {
      "message_id": 1159,
      "agent_id": 4,
      "delay": 4.565,
      "speech_duration": 4.68,
      "transcribe_duration": 4.565,
      "wpm": 157,
      "message": "อันนี้ก็จะเป็นสรุปคร่าวๆนะคะของทั้งหมด 6 ขวด"
    },
    {
      "message_id": 1160,
      "agent_id": 4,
      "delay": 0.224,
      "speech_duration": 0.328,
      "transcribe_duration": 0.224,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1161,
      "agent_id": 4,
      "delay": 1.813,
      "speech_duration": 1.792,
      "transcribe_duration": 1.813,
      "wpm": 176,
      "message": "ซึ่งเดี๋ยวอาจารย์จะ"
    },
    {
      "message_id": 1162,
      "agent_id": 4,
      "delay": 0.851,
      "speech_duration": 1.032,
      "transcribe_duration": 0.851,
      "wpm": 44,
      "message": "ไป"
    },
    {
      "message_id": 1163,
      "agent_id": 4,
      "delay": 0.858,
      "speech_duration": 1.032,
      "transcribe_duration": 0.858,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1164,
      "agent_id": 4,
      "delay": 3.387,
      "speech_duration": 3.528,
      "transcribe_duration": 3.387,
      "wpm": 145,
      "message": "แจ้งถึงเนื้อหาหัวข้อที่เราจะสอบ"
    },
    {
      "message_id": 1165,
      "agent_id": 4,
      "delay": 3.107,
      "speech_duration": 3.072,
      "transcribe_duration": 3.107,
      "wpm": 122,
      "message": "ว่าเราจะสอบถึงบทไหนนะคะ"
    },
    {
      "message_id": 1166,
      "agent_id": 4,
      "delay": 0.939,
      "speech_duration": 1.096,
      "transcribe_duration": 0.939,
      "wpm": 68,
      "message": "เป็น"
    },
    {
      "message_id": 1167,
      "agent_id": 4,
      "delay": 5.78,
      "speech_duration": 5.896,
      "transcribe_duration": 5.78,
      "wpm": 165,
      "message": "ข้อการหัวข้อเขียนว่ารายละเอียดอะไรบ้างเองนะคะคิดว่าน่าจะเป็น"
    },
    {
      "message_id": 1168,
      "agent_id": 4,
      "delay": 0.608,
      "speech_duration": 0.776,
      "transcribe_duration": 0.608,
      "wpm": 77,
      "message": "ของ"
    },
    {
      "message_id": 1169,
      "agent_id": 4,
      "delay": 0.227,
      "speech_duration": 0.128,
      "transcribe_duration": 0.227,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1170,
      "agent_id": 4,
      "delay": 0.262,
      "speech_duration": 0.392,
      "transcribe_duration": 0.262,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1171,
      "agent_id": 4,
      "delay": 3.91,
      "speech_duration": 4.04,
      "transcribe_duration": 3.91,
      "wpm": 204,
      "message": "สัปดาห์หน้าเพราะว่าตอนแรกว่าจะสอบสัปดาห์นี้ก็กลัวจะ"
    },
    {
      "message_id": 1172,
      "agent_id": 4,
      "delay": 5.597,
      "speech_duration": 5.704,
      "transcribe_duration": 5.597,
      "wpm": 168,
      "message": "ค่อนข้างเยอะไปเพราะว่าเดี๋ยวจะมีทั้งสอบช่วงเช้าแล้วก็ตอนบ่าย"
    },
    {
      "message_id": 1173,
      "agent_id": 4,
      "delay": 0.723,
      "speech_duration": 0.576,
      "transcribe_duration": 0.723,
      "wpm": 182,
      "message": "ตัวจ๋า"
    },
    {
      "message_id": 1174,
      "agent_id": 4,
      "delay": 0.75,
      "speech_duration": 0.904,
      "transcribe_duration": 0.75,
      "wpm": 83,
      "message": "ส่วน"
    },
    {
      "message_id": 1175,
      "agent_id": 4,
      "delay": 1.106,
      "speech_duration": 1.032,
      "transcribe_duration": 1.106,
      "wpm": 203,
      "message": "หรือว่าตาแป๊ะ"
    },
    {
      "message_id": 1176,
      "agent_id": 4,
      "delay": 0.352,
      "speech_duration": 0.52,
      "transcribe_duration": 0.352,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1177,
      "agent_id": 4,
      "delay": 4.746,
      "speech_duration": 4.808,
      "transcribe_duration": 4.746,
      "wpm": 181,
      "message": "2 รายวิชาพร้อมกันอาจจะไม่มีเวลานะเป็นช่วงเวลาที่หยุด"
    },
    {
      "message_id": 1178,
      "agent_id": 4,
      "delay": 4.117,
      "speech_duration": 4.232,
      "transcribe_duration": 4.117,
      "wpm": 237,
      "message": "หลายวันต่อเนื่องนะค่ะก็เลยคิดว่าน่าจะเป็นสัปดาห์หน้าเดี๋ยวจะจะ"
    },
    {
      "message_id": 1179,
      "agent_id": 4,
      "delay": 4.627,
      "speech_duration": 4.744,
      "transcribe_duration": 4.627,
      "wpm": 149,
      "message": "มาแจ้งรายละเอียดอีกรอบนึงนะคะก็อาจจะเป็นมี"
    },
    {
      "message_id": 1180,
      "agent_id": 4,
      "delay": 0.28,
      "speech_duration": 0.328,
      "transcribe_duration": 0.28,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1181,
      "agent_id": 4,
      "delay": 0.247,
      "speech_duration": 0.392,
      "transcribe_duration": 0.247,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1182,
      "agent_id": 4,
      "delay": 0.522,
      "speech_duration": 0.712,
      "transcribe_duration": 0.522,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1183,
      "agent_id": 4,
      "delay": 2.073,
      "speech_duration": 2.248,
      "transcribe_duration": 2.073,
      "wpm": 67,
      "message": "รูปแบบของ"
    },
    {
      "message_id": 1184,
      "agent_id": 4,
      "delay": 3.665,
      "speech_duration": 3.784,
      "transcribe_duration": 3.665,
      "wpm": 123,
      "message": "ข้อกาหนดเพื่อจะได้มีความนะคะ"
    },
    {
      "message_id": 1185,
      "agent_id": 4,
      "delay": 0.611,
      "speech_duration": 0.776,
      "transcribe_duration": 0.611,
      "wpm": 77,
      "message": "ของ"
    },
    {
      "message_id": 1186,
      "agent_id": 4,
      "delay": 1.624,
      "speech_duration": 1.8,
      "transcribe_duration": 1.624,
      "wpm": 150,
      "message": "นักเรียนด้วยนะคะ"
    },
    {
      "message_id": 1187,
      "agent_id": 4,
      "delay": 0.545,
      "speech_duration": 0.712,
      "transcribe_duration": 0.545,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1188,
      "agent_id": 4,
      "delay": 5.814,
      "speech_duration": 5.832,
      "transcribe_duration": 5.814,
      "wpm": 188,
      "message": "แล้วก็จะลืมไปทบทวนเนาะแล้วก็ใครที่ยังส่งงานไม่ครบนะคะตัวไหนบ้างนะคะ"
    },
    {
      "message_id": 1189,
      "agent_id": 4,
      "delay": 0.759,
      "speech_duration": 0.904,
      "transcribe_duration": 0.759,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1190,
      "agent_id": 4,
      "delay": 3.844,
      "speech_duration": 3.976,
      "transcribe_duration": 3.844,
      "wpm": 162,
      "message": "สามารถที่จะส่งตัวการบ้านย้อนหลังได้นะคะ"
    },
    {
      "message_id": 1191,
      "agent_id": 4,
      "delay": 0.226,
      "speech_duration": 0.328,
      "transcribe_duration": 0.226,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1192,
      "agent_id": 4,
      "delay": 1.182,
      "speech_duration": 1.352,
      "transcribe_duration": 1.182,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1193,
      "agent_id": 4,
      "delay": 0.722,
      "speech_duration": 0.904,
      "transcribe_duration": 0.722,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1194,
      "agent_id": 4,
      "delay": 0.535,
      "speech_duration": 0.712,
      "transcribe_duration": 0.535,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1195,
      "agent_id": 4,
      "delay": 3.787,
      "speech_duration": 3.848,
      "transcribe_duration": 3.787,
      "wpm": 238,
      "message": "ไม่หมดของเรานะคะไอ้มดของเรานะคะก็เดี๋ยวอาจารย์กำหนดไว้นะคะ"
    },
    {
      "message_id": 1196,
      "agent_id": 4,
      "delay": 0.231,
      "speech_duration": 0.392,
      "transcribe_duration": 0.231,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1197,
      "agent_id": 4,
      "delay": 4.103,
      "speech_duration": 4.232,
      "transcribe_duration": 4.103,
      "wpm": 152,
      "message": "หลักหลักก็อยากให้ส่งนะคะภายในวันนี้นะคะ"
    },
    {
      "message_id": 1198,
      "agent_id": 4,
      "delay": 1.052,
      "speech_duration": 1.224,
      "transcribe_duration": 1.052,
      "wpm": 135,
      "message": "เพื่อจะได้"
    },
    {
      "message_id": 1199,
      "agent_id": 4,
      "delay": 0.738,
      "speech_duration": 0.904,
      "transcribe_duration": 0.738,
      "wpm": 133,
      "message": "ไม่เกิด"
    },
    {
      "message_id": 1200,
      "agent_id": 4,
      "delay": 0.343,
      "speech_duration": 0.52,
      "transcribe_duration": 0.343,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1201,
      "agent_id": 4,
      "delay": 4.24,
      "speech_duration": 4.36,
      "transcribe_duration": 4.24,
      "wpm": 200,
      "message": "การหลงลืมเนาะการทำการบ้านต่างๆแล้วก็จะได้เป็นการทบทวน"
    },
    {
      "message_id": 1202,
      "agent_id": 4,
      "delay": 4.841,
      "speech_duration": 4.936,
      "transcribe_duration": 4.841,
      "wpm": 228,
      "message": "แต่ละสัปดาห์ไปด้วยนะคะว่าเราเรียนอะไรบ้างมีเนื้อหาอะไรอันไหนที่ได้ไม่"
    },
    {
      "message_id": 1203,
      "agent_id": 4,
      "delay": 1.492,
      "speech_duration": 1.672,
      "transcribe_duration": 1.492,
      "wpm": 117,
      "message": "เข้าใจตรงไหน"
    },
    {
      "message_id": 1204,
      "agent_id": 4,
      "delay": 0.279,
      "speech_duration": 0.456,
      "transcribe_duration": 0.279,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1205,
      "agent_id": 4,
      "delay": 1.949,
      "speech_duration": 2.12,
      "transcribe_duration": 1.949,
      "wpm": 78,
      "message": "จะได้มาถาม"
    },
    {
      "message_id": 1206,
      "agent_id": 4,
      "delay": 2.129,
      "speech_duration": 2.248,
      "transcribe_duration": 2.129,
      "wpm": 140,
      "message": "ทหารมันจะได้ไม่สะสม"
    },
    {
      "message_id": 1207,
      "agent_id": 4,
      "delay": 6.579,
      "speech_duration": 6.536,
      "transcribe_duration": 6.579,
      "wpm": 216,
      "message": "เป็นไงน้องมันก็จะมีเนื้อหาเพิ่มไปเรื่อยๆก็คือตัวมาตรฐานของเราก็จะครบตามตัวบทที่ 1 ที่"
    },
    {
      "message_id": 1208,
      "agent_id": 4,
      "delay": 3.971,
      "speech_duration": 4.104,
      "transcribe_duration": 3.971,
      "wpm": 245,
      "message": "เปิดไว้แล้วว่าเราจะเป็นเกี่ยวกับตัวมาตรฐานอะไรบ้างทั้งหมดเป็นอีก"
    },
    {
      "message_id": 1209,
      "agent_id": 4,
      "delay": 0.473,
      "speech_duration": 0.648,
      "transcribe_duration": 0.473,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1210,
      "agent_id": 4,
      "delay": 0.297,
      "speech_duration": 0.456,
      "transcribe_duration": 0.297,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1211,
      "agent_id": 4,
      "delay": 2.922,
      "speech_duration": 3.08,
      "transcribe_duration": 2.922,
      "wpm": 190,
      "message": "ใครมีข้อคำถามตรงไหนเพิ่มเติมอีกไหมคะ"
    },
    {
      "message_id": 1212,
      "agent_id": 4,
      "delay": 0.372,
      "speech_duration": 0.32,
      "transcribe_duration": 0.372,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1213,
      "agent_id": 4,
      "delay": 0.24,
      "speech_duration": 0.192,
      "transcribe_duration": 0.24,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1214,
      "agent_id": 4,
      "delay": 0.808,
      "speech_duration": 0.968,
      "transcribe_duration": 0.808,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1215,
      "agent_id": 4,
      "delay": 0.236,
      "speech_duration": 0.392,
      "transcribe_duration": 0.236,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1216,
      "agent_id": 4,
      "delay": 0.203,
      "speech_duration": 0.128,
      "transcribe_duration": 0.203,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1217,
      "agent_id": 4,
      "delay": 0.489,
      "speech_duration": 0.648,
      "transcribe_duration": 0.489,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1218,
      "agent_id": 4,
      "delay": 0.862,
      "speech_duration": 1.032,
      "transcribe_duration": 0.862,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1219,
      "agent_id": 4,
      "delay": 1.3,
      "speech_duration": 1.48,
      "transcribe_duration": 1.3,
      "wpm": 122,
      "message": "มีไหมมีไหม"
    },
    {
      "message_id": 1220,
      "agent_id": 4,
      "delay": 0.402,
      "speech_duration": 0.384,
      "transcribe_duration": 0.402,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1221,
      "agent_id": 4,
      "delay": 0.286,
      "speech_duration": 0.392,
      "transcribe_duration": 0.286,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1222,
      "agent_id": 4,
      "delay": 0.412,
      "speech_duration": 0.584,
      "transcribe_duration": 0.412,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1223,
      "agent_id": 4,
      "delay": 0.202,
      "speech_duration": 0.328,
      "transcribe_duration": 0.202,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1224,
      "agent_id": 4,
      "delay": 0.252,
      "speech_duration": 0.392,
      "transcribe_duration": 0.252,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1225,
      "agent_id": 4,
      "delay": 1.351,
      "speech_duration": 1.48,
      "transcribe_duration": 1.351,
      "wpm": 61,
      "message": "ไม่มี"
    },
    {
      "message_id": 1226,
      "agent_id": 4,
      "delay": 0.671,
      "speech_duration": 0.84,
      "transcribe_duration": 0.671,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1227,
      "agent_id": 4,
      "delay": 0.247,
      "speech_duration": 0.328,
      "transcribe_duration": 0.247,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1228,
      "agent_id": 4,
      "delay": 0.239,
      "speech_duration": 0.128,
      "transcribe_duration": 0.239,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1229,
      "agent_id": 4,
      "delay": 0.293,
      "speech_duration": 0.392,
      "transcribe_duration": 0.293,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1230,
      "agent_id": 4,
      "delay": 0.863,
      "speech_duration": 1.032,
      "transcribe_duration": 0.863,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1231,
      "agent_id": 4,
      "delay": 0.238,
      "speech_duration": 0.392,
      "transcribe_duration": 0.238,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1232,
      "agent_id": 4,
      "delay": 0.398,
      "speech_duration": 0.584,
      "transcribe_duration": 0.398,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1233,
      "agent_id": 4,
      "delay": 0.273,
      "speech_duration": 0.456,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1234,
      "agent_id": 4,
      "delay": 0.787,
      "speech_duration": 0.968,
      "transcribe_duration": 0.787,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1235,
      "agent_id": 4,
      "delay": 1.247,
      "speech_duration": 1.416,
      "transcribe_duration": 1.247,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1236,
      "agent_id": 4,
      "delay": 2.092,
      "speech_duration": 2.248,
      "transcribe_duration": 2.092,
      "wpm": 13,
      "message": "5"
    },
    {
      "message_id": 1237,
      "agent_id": 4,
      "delay": 1.499,
      "speech_duration": 1.472,
      "transcribe_duration": 1.499,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1238,
      "agent_id": 4,
      "delay": 0.259,
      "speech_duration": 0.392,
      "transcribe_duration": 0.259,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1239,
      "agent_id": 4,
      "delay": 4.196,
      "speech_duration": 4.296,
      "transcribe_duration": 4.196,
      "wpm": 70,
      "message": "ขอดูข้อหาก่อนนะคะ"
    },
    {
      "message_id": 1240,
      "agent_id": 4,
      "delay": 0.397,
      "speech_duration": 0.392,
      "transcribe_duration": 0.397,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1241,
      "agent_id": 4,
      "delay": 0.412,
      "speech_duration": 0.584,
      "transcribe_duration": 0.412,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1242,
      "agent_id": 4,
      "delay": 0.659,
      "speech_duration": 0.84,
      "transcribe_duration": 0.659,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1243,
      "agent_id": 4,
      "delay": 0.274,
      "speech_duration": 0.328,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1244,
      "agent_id": 4,
      "delay": 0.23,
      "speech_duration": 0.392,
      "transcribe_duration": 0.23,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1245,
      "agent_id": 4,
      "delay": 1.182,
      "speech_duration": 1.352,
      "transcribe_duration": 1.182,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1246,
      "agent_id": 4,
      "delay": 4.883,
      "speech_duration": 4.936,
      "transcribe_duration": 4.883,
      "wpm": 164,
      "message": "ข้อ 5 นะคะของโจรของเราคือโครงสร้างของตัวมาตรฐานไอที"
    },
    {
      "message_id": 1247,
      "agent_id": 4,
      "delay": 0.345,
      "speech_duration": 0.328,
      "transcribe_duration": 0.345,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1248,
      "agent_id": 4,
      "delay": 0.213,
      "speech_duration": 0.328,
      "transcribe_duration": 0.213,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1249,
      "agent_id": 4,
      "delay": 0.471,
      "speech_duration": 0.648,
      "transcribe_duration": 0.471,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1250,
      "agent_id": 4,
      "delay": 4.028,
      "speech_duration": 4.168,
      "transcribe_duration": 4.028,
      "wpm": 158,
      "message": "นำองค์ประกอบใดมาใช้ในขั้นตอนแรกเพราะอะไร"
    },
    {
      "message_id": 1251,
      "agent_id": 4,
      "delay": 4.783,
      "speech_duration": 4.872,
      "transcribe_duration": 4.783,
      "wpm": 194,
      "message": "ตัวนี้เราก็จะมีโครงสร้างที่เราอาจารย์พูดไปถึงเรียบร้อยเนาะ"
    },
    {
      "message_id": 1252,
      "agent_id": 4,
      "delay": 0.283,
      "speech_duration": 0.456,
      "transcribe_duration": 0.283,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1253,
      "agent_id": 4,
      "delay": 0.411,
      "speech_duration": 0.328,
      "transcribe_duration": 0.411,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1254,
      "agent_id": 4,
      "delay": 0.66,
      "speech_duration": 0.84,
      "transcribe_duration": 0.66,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1255,
      "agent_id": 4,
      "delay": 0.226,
      "speech_duration": 0.392,
      "transcribe_duration": 0.226,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1256,
      "agent_id": 4,
      "delay": 1.434,
      "speech_duration": 1.608,
      "transcribe_duration": 1.434,
      "wpm": 84,
      "message": "ใช่เราก็"
    },
    {
      "message_id": 1257,
      "agent_id": 4,
      "delay": 2.198,
      "speech_duration": 2.376,
      "transcribe_duration": 2.198,
      "wpm": 101,
      "message": "มันถามว่าเราจะ"
    },
    {
      "message_id": 1258,
      "agent_id": 4,
      "delay": 3.35,
      "speech_duration": 3.464,
      "transcribe_duration": 3.35,
      "wpm": 191,
      "message": "นำองค์ประกอบใดมาใช้ในขั้นตอนแรกเพราะอะไร"
    },
    {
      "message_id": 1259,
      "agent_id": 4,
      "delay": 1.233,
      "speech_duration": 1.416,
      "transcribe_duration": 1.233,
      "wpm": 53,
      "message": "นะคะ"
    },
    {
      "message_id": 1260,
      "agent_id": 4,
      "delay": 0.982,
      "speech_duration": 1.16,
      "transcribe_duration": 0.982,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1261,
      "agent_id": 4,
      "delay": 0.245,
      "speech_duration": 0.328,
      "transcribe_duration": 0.245,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1262,
      "agent_id": 4,
      "delay": 0.281,
      "speech_duration": 0.456,
      "transcribe_duration": 0.281,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1263,
      "agent_id": 4,
      "delay": 0.314,
      "speech_duration": 0.392,
      "transcribe_duration": 0.314,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1264,
      "agent_id": 4,
      "delay": 0.204,
      "speech_duration": 0.328,
      "transcribe_duration": 0.204,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1265,
      "agent_id": 4,
      "delay": 0.361,
      "speech_duration": 0.52,
      "transcribe_duration": 0.361,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1266,
      "agent_id": 4,
      "delay": 2.404,
      "speech_duration": 2.568,
      "transcribe_duration": 2.404,
      "wpm": 117,
      "message": "อันนี้ก็จะเริ่มจาก"
    },
    {
      "message_id": 1267,
      "agent_id": 4,
      "delay": 1.111,
      "speech_duration": 1.288,
      "transcribe_duration": 1.111,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1268,
      "agent_id": 4,
      "delay": 4.578,
      "speech_duration": 4.616,
      "transcribe_duration": 4.578,
      "wpm": 169,
      "message": "service Quality ก็จะเป็นกลยุทธ์ในการบริการนั่นเอง"
    },
    {
      "message_id": 1269,
      "agent_id": 4,
      "delay": 0.787,
      "speech_duration": 0.968,
      "transcribe_duration": 0.787,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1270,
      "agent_id": 4,
      "delay": 1.238,
      "speech_duration": 1.416,
      "transcribe_duration": 1.238,
      "wpm": 74,
      "message": "เหมือน"
    },
    {
      "message_id": 1271,
      "agent_id": 4,
      "delay": 5.54,
      "speech_duration": 5.704,
      "transcribe_duration": 5.54,
      "wpm": 118,
      "message": "เหมือนเราจะดูแลระบบเทคโนโลยีสารสนเทศของเรา"
    },
    {
      "message_id": 1272,
      "agent_id": 4,
      "delay": 7.671,
      "speech_duration": 7.688,
      "transcribe_duration": 7.671,
      "wpm": 203,
      "message": "เราก็รู้ว่าหน่วยงานการให้บริการของเราเนี่ยเขาจะมีกลยุทธ์ทางไหนบ้างอันนี้ก็จะเป็นเหมือนการมองภาพรวม"
    },
    {
      "message_id": 1273,
      "agent_id": 4,
      "delay": 0.742,
      "speech_duration": 0.904,
      "transcribe_duration": 0.742,
      "wpm": 133,
      "message": "ทั้งหมด"
    },
    {
      "message_id": 1274,
      "agent_id": 4,
      "delay": 1.586,
      "speech_duration": 1.736,
      "transcribe_duration": 1.586,
      "wpm": 207,
      "message": "ของการให้บริการนั้นเอง"
    },
    {
      "message_id": 1275,
      "agent_id": 4,
      "delay": 7.072,
      "speech_duration": 7.176,
      "transcribe_duration": 7.072,
      "wpm": 186,
      "message": "จะมีการให้บริการแบบไหนมีนโยบายมีแนวทางปฏิบัติอะไรมีกระบวนการและหลังจากนั้นก็จะเป็น"
    },
    {
      "message_id": 1276,
      "agent_id": 4,
      "delay": 3.518,
      "speech_duration": 3.592,
      "transcribe_duration": 3.518,
      "wpm": 167,
      "message": "ข้อที่มาสนับสนุนหรือว่าเสริมย่อยได้"
    },
    {
      "message_id": 1277,
      "agent_id": 4,
      "delay": 0.414,
      "speech_duration": 0.584,
      "transcribe_duration": 0.414,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1278,
      "agent_id": 4,
      "delay": 0.2,
      "speech_duration": 0.128,
      "transcribe_duration": 0.2,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1279,
      "agent_id": 4,
      "delay": 0.281,
      "speech_duration": 0.328,
      "transcribe_duration": 0.281,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1280,
      "agent_id": 4,
      "delay": 0.307,
      "speech_duration": 0.328,
      "transcribe_duration": 0.307,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1281,
      "agent_id": 4,
      "delay": 0.482,
      "speech_duration": 0.648,
      "transcribe_duration": 0.482,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1282,
      "agent_id": 4,
      "delay": 0.416,
      "speech_duration": 0.584,
      "transcribe_duration": 0.416,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1283,
      "agent_id": 4,
      "delay": 3.379,
      "speech_duration": 3.528,
      "transcribe_duration": 3.379,
      "wpm": 145,
      "message": "มันก็จะมีการดีไซน์ออกแบบกิจกรรม"
    },
    {
      "message_id": 1284,
      "agent_id": 4,
      "delay": 0.352,
      "speech_duration": 0.52,
      "transcribe_duration": 0.352,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1285,
      "agent_id": 4,
      "delay": 0.274,
      "speech_duration": 0.328,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1286,
      "agent_id": 4,
      "delay": 2.955,
      "speech_duration": 3.08,
      "transcribe_duration": 2.955,
      "wpm": 97,
      "message": "ให้ผลลัพธ์บริการดี"
    },
    {
      "message_id": 1287,
      "agent_id": 4,
      "delay": 0.288,
      "speech_duration": 0.456,
      "transcribe_duration": 0.288,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1288,
      "agent_id": 4,
      "delay": 1.638,
      "speech_duration": 1.8,
      "transcribe_duration": 1.638,
      "wpm": 158,
      "message": "เหมือนข้อตกลงต่างๆ"
    },
    {
      "message_id": 1289,
      "agent_id": 4,
      "delay": 0.4,
      "speech_duration": 0.328,
      "transcribe_duration": 0.4,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1290,
      "agent_id": 4,
      "delay": 3.418,
      "speech_duration": 3.592,
      "transcribe_duration": 3.418,
      "wpm": 104,
      "message": "ปัญหามันจะมีแบบไหนบ้าง"
    },
    {
      "message_id": 1291,
      "agent_id": 4,
      "delay": 1.709,
      "speech_duration": 1.864,
      "transcribe_duration": 1.709,
      "wpm": 105,
      "message": "ถ้าสัญญาอะไร"
    },
    {
      "message_id": 1292,
      "agent_id": 4,
      "delay": 1.558,
      "speech_duration": 1.736,
      "transcribe_duration": 1.558,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1293,
      "agent_id": 4,
      "delay": 0.294,
      "speech_duration": 0.456,
      "transcribe_duration": 0.294,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1294,
      "agent_id": 4,
      "delay": 1.052,
      "speech_duration": 1.224,
      "transcribe_duration": 1.052,
      "wpm": 172,
      "message": "ความต่อเนื่อง"
    },
    {
      "message_id": 1295,
      "agent_id": 4,
      "delay": 1.632,
      "speech_duration": 1.8,
      "transcribe_duration": 1.632,
      "wpm": 125,
      "message": "ในการให้บริการ"
    },
    {
      "message_id": 1296,
      "agent_id": 4,
      "delay": 1.799,
      "speech_duration": 1.928,
      "transcribe_duration": 1.799,
      "wpm": 23,
      "message": "จบ"
    },
    {
      "message_id": 1297,
      "agent_id": 4,
      "delay": 0.618,
      "speech_duration": 0.776,
      "transcribe_duration": 0.618,
      "wpm": 135,
      "message": "นางเอก"
    },
    {
      "message_id": 1298,
      "agent_id": 4,
      "delay": 0.252,
      "speech_duration": 0.392,
      "transcribe_duration": 0.252,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1299,
      "agent_id": 4,
      "delay": 1.387,
      "speech_duration": 1.344,
      "transcribe_duration": 1.387,
      "wpm": 179,
      "message": "จะเป็นประมาณนี้"
    },
    {
      "message_id": 1300,
      "agent_id": 4,
      "delay": 1.865,
      "speech_duration": 1.992,
      "transcribe_duration": 1.865,
      "wpm": 151,
      "message": "ตัวสแตนดี้ก็เหมือน"
    },
    {
      "message_id": 1301,
      "agent_id": 4,
      "delay": 0.273,
      "speech_duration": 0.392,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1302,
      "agent_id": 4,
      "delay": 0.222,
      "speech_duration": 0.392,
      "transcribe_duration": 0.222,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1303,
      "agent_id": 4,
      "delay": 0.228,
      "speech_duration": 0.392,
      "transcribe_duration": 0.228,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1304,
      "agent_id": 4,
      "delay": 3.861,
      "speech_duration": 3.912,
      "transcribe_duration": 3.861,
      "wpm": 215,
      "message": "ทุกหน่วยงานทุกองค์กรก็จะมีกลยุทธ์ไม่จะเป็นกลยุทธ์ของ"
    },
    {
      "message_id": 1305,
      "agent_id": 4,
      "delay": 4.747,
      "speech_duration": 4.872,
      "transcribe_duration": 4.747,
      "wpm": 206,
      "message": "หน่วยงานโดยตรงนี้จะเป็นกลยุทธ์เกี่ยวกับการให้เทคโนโลยีสารสนเทศ"
    },
    {
      "message_id": 1306,
      "agent_id": 4,
      "delay": 0.219,
      "speech_duration": 0.392,
      "transcribe_duration": 0.219,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1307,
      "agent_id": 4,
      "delay": 0.275,
      "speech_duration": 0.328,
      "transcribe_duration": 0.275,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1308,
      "agent_id": 4,
      "delay": 3.211,
      "speech_duration": 3.336,
      "transcribe_duration": 3.211,
      "wpm": 135,
      "message": "แล้วก็ไปที่บ้านเพิ่มเติมก็ใน"
    },
    {
      "message_id": 1309,
      "agent_id": 4,
      "delay": 6.35,
      "speech_duration": 6.408,
      "transcribe_duration": 6.35,
      "wpm": 220,
      "message": "กลยุทธ์ของเราในวิธีการคิดของเราเนี่ยเป็นรูปแบบยังไงที่เราจะเอามานำมาใช้วิธีการแก้ปัญหา"
    },
    {
      "message_id": 1310,
      "agent_id": 4,
      "delay": 0.612,
      "speech_duration": 0.576,
      "transcribe_duration": 0.612,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1311,
      "agent_id": 4,
      "delay": 0.235,
      "speech_duration": 0.328,
      "transcribe_duration": 0.235,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1312,
      "agent_id": 4,
      "delay": 2.399,
      "speech_duration": 2.568,
      "transcribe_duration": 2.399,
      "wpm": 88,
      "message": "ยังยังอยู่ไหม"
    },
    {
      "message_id": 1313,
      "agent_id": 4,
      "delay": 0.656,
      "speech_duration": 0.84,
      "transcribe_duration": 0.656,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1314,
      "agent_id": 4,
      "delay": 0.785,
      "speech_duration": 0.768,
      "transcribe_duration": 0.785,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1315,
      "agent_id": 4,
      "delay": 0.292,
      "speech_duration": 0.328,
      "transcribe_duration": 0.292,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1316,
      "agent_id": 4,
      "delay": 0.933,
      "speech_duration": 1.096,
      "transcribe_duration": 0.933,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1317,
      "agent_id": 4,
      "delay": 0.414,
      "speech_duration": 0.584,
      "transcribe_duration": 0.414,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1318,
      "agent_id": 4,
      "delay": 0.277,
      "speech_duration": 0.256,
      "transcribe_duration": 0.277,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1319,
      "agent_id": 4,
      "delay": 0.484,
      "speech_duration": 0.392,
      "transcribe_duration": 0.484,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1320,
      "agent_id": 4,
      "delay": 0.456,
      "speech_duration": 0.648,
      "transcribe_duration": 0.456,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1321,
      "agent_id": 4,
      "delay": 0.662,
      "speech_duration": 0.84,
      "transcribe_duration": 0.662,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1322,
      "agent_id": 4,
      "delay": 0.274,
      "speech_duration": 0.456,
      "transcribe_duration": 0.274,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1323,
      "agent_id": 4,
      "delay": 0.273,
      "speech_duration": 0.328,
      "transcribe_duration": 0.273,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1324,
      "agent_id": 4,
      "delay": 0.793,
      "speech_duration": 0.968,
      "transcribe_duration": 0.793,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1325,
      "agent_id": 4,
      "delay": 10.242,
      "speech_duration": 0,
      "transcribe_duration": 10.242,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1326,
      "agent_id": 4,
      "delay": 10.348,
      "speech_duration": 0,
      "transcribe_duration": 10.348,
      "wpm": 0,
      "message": ""
    }
  ]
}